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Model No.

Quick Guide

Connections

Base unit
KX-TG6411E/KX-TG6412E KX-TG6413E KX-TG6421E/KX-TG6422E KX-TG6423E/KX-TG6424E

Correct

Click Use only the supplied telephone line cord. DSL/ADSL filter* (Not supplied) To telephone line Hooks Press plug firmly. Base unit

(220-240 V AC, 50 Hz)

Use only the supplied Panasonic AC adaptor.
*For DSL/ADSL service users Important: L If you use a telephone line cord which is not supplied, the unit may not work properly.

Charger

Press plug firmly.
Hooks (220-240 V AC, 50 Hz) Use only the supplied Panasonic AC adaptor.

PNQW1499ZA

DC1208DG0
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Battery installation/Battery charge
Charge for about 7 hours.
Confirm Charging is displayed. Rechargeable Ni-MH ONLY
Note: L USE ONLY Ni-MH batteries AAA (R03) size. L Do NOT use Alkaline/Manganese/Ni-Cd batteries. L When the language selection is displayed after installing the batteries for the first time, you can select your desired language. {V}/{^}: Select your desired language. i M i {ih}

Operating tips

Navigator key/? (Volume) key
By pressing this key ({^} or {V}) repeatedly, you can: scroll through (up or down) various lists or items adjust the receiver or speaker volume (up or down) while talking move the cursor (left or right) to edit number or name

Volume up {^}

{V} Volume down

Soft keys

The handset features 3 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display.
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Date and time (Handset)

8 (middle soft key) {V}/{^}: Handset Setup i M {V}/{^}: Time Settings i M {V}/{^}: Set Date/Time i M Enter the current date, month, and year. i M Enter the current hour and minute. M i {ih}

Basic operations

Making/Answering calls (Handset) Making calls Answering calls To hang up To adjust the receiver/ speaker volume Making a call using the redial list Handset ringer volume Dial the phone number. i {C}/{s} {C}/{s} {ih} Press {^} or {V} repeatedly while talking. j (right soft key) i {V}/{^}: Select the desired phone number. i {C}
8 (middle soft key) {V}/{^}: Handset Setup i M {V}/{^}: Ringer Setup i M {V}/{^}: Ringer Volume i M {V}/{^}: Select the desired volume. i M i {ih}
Phonebook (Handset) Adding entries
1 n (left soft key) i {V}/{^}: New Entry i M 3 Enter the partys name (16 characters max.). i
M L You can change the character entry mode by pressing /. L To enter a name, see the character table in the operating instructions.
4 Enter the partys phone number (24 digits max.).

i M 2 times i {ih}

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Phonebook (Handset) Making calls
1 n (left soft key) 2 {V}/{^}: Select the desired entry.
L You can scroll through the phonebook entry by pressing and holding {V} or {^}.
Answering system (Base unit): KX-TG6421/KX-TG6422/KX-TG6423/KX-TG6424 Answering on/off Listening to messages Press {s} to turn on/off the answering system. {6}
Frequently asked questions
Question Why is w flashing? Cause/solution L The handset is too far from the base unit. Move closer. L The base units AC adaptor is not properly connected. Reconnect AC adaptor to the base unit. L You are using the handset or base unit in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference. L The handset is not registered to the base unit. Register it (page 6). L Make sure the batteries are installed correctly. L Fully charge the batteries. L Clean the charge contacts and charge again. L When you are using fully-charged Ni-MH batteries (supplied batteries); In continuous use: 18 hours max. Not in use (standby): 170 hours max. L It is normal for batteries not to reach full capacity at the initial charge. Maximum battery performance is reached after a few complete cycles of charge/discharge (use). L Actual battery performance depends on a combination of how often the handset is in use and how often it is not in use (standby).

What should I do when the handset does not turn on? How long is the battery operating time?
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Question Can I keep the handset on the base unit or charger when I am not using it? When should I replace the batteries? What is a PIN? Cause/solution L Even after the handset is fully charged, the handset can be left on the base unit or charger without any ill effect on the batteries. L If the batteries are fully charged until & is displayed, but ) is displayed after a few calls, replace the batteries with new ones. L The PIN is a 4-digit number that must be entered in order to change certain base unit settings. The default PIN is 0000. L You must subscribe to a Caller ID service. Contact your service provider/telephone company for details. L The message You must first subscribe to Caller ID. will be displayed until you receive caller information after subscribing to a Caller ID service. L You are using the handset or base unit in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference. L Move closer to the base unit. L If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. L Clean the battery ends (S, T) and the charge contacts with a dry cloth and charge again.
What should I do to display caller information?
What should I do when noise is heard, sound cuts in and out?
What should I do when the operating time seems to be shorter even after I fully charged the batteries? What do I need to do to erase y (Missed call) from the display?
L There are unviewed missed calls remaining. View them and erase y in the following way.
(middle soft key) 2 {V}/{^}: Caller List i M 3 Press {V} to search from the most recent call, or
press {^} to search from the oldest call.
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Registering a handset to the base unit
The supplied handset and base unit are pre-registered. If for some reason the handset is not registered to the base unit, re-register the handset. Handset

(middle soft key) 2 {V}/{^}: Handset Setup i M 3 {V}/{^}: Register H.set i M
Base unit Proceed with the operation for your model. N KX-TG6411/KX-TG6412/KX-TG6413 Press and hold {x} for about 5 seconds. (No registration tone)
N KX-TG6421/KX-TG6422/KX-TG6423/ KX-TG6424 Press and hold {x} for about 5 seconds, until the registration tone sounds. L The next step must be completed within 90 seconds.
Handset Wait until Base PIN is displayed. i Enter the base unit PIN (default: 0000). i M L When the handset has been registered successfully, w stops flashing.
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Optional service (Caller ID)
If you subscribe to a Caller ID service,

012345

caller information will be displayed when a call is received, or when viewing missed calls.
Sales and support information
Customer Care Centre L For customers within the U.K.: 3898 L For customers within the Republic of Ireland: L Visit our website for product information: www.panasonic.co.uk L E-mail: customer.care@panasonic.co.uk Direct Sales at Panasonic U.K. L Order accessory and consumable items for your product with ease and confidence by phoning our Customer Care Centre Monday - Thursday 9:00am 5:30pm, Friday 9:30am - 5:30pm (Excluding public holidays). L Or go on line through our Internet Accessory ordering application at www.panasonic.co.uk L Most major credit and debit cards accepted. L All enquiries transactions and distribution facilities are provided directly by Panasonic U.K. Ltd. L It couldnt be simpler! L Also available through our Internet is direct shopping for a wide range of finished products, take a browse on our website for further details.
Customer Care Helpline Tel. No.: U.K. 3898 / R.O.I. 01289 8333
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IMPORTANT

If you have any problems operating this product, please try the following:
1 Reconnect AC adaptor. 2 Use supplied telephone line cord. 3 Use rechargeable Ni-MH batteries.
(Alkaline batteries CANNOT be used.)
Refer to Troubleshooting in Operating Instructions and FAQs in this Quick Guide.
If you still have any problems, please call the Panasonic DECT Helpline
3898 (U.K.) (Rep of Ireland)
Lost Operating Instructions? Download at www.panasonic.co.uk.

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Operating Instructions

Digital Cordless Phone

Model No.

KX-TG6411E KX-TG6412E KX-TG6413E KX-TG6421E KX-TG6422E KX-TG6423E KX-TG6424E
Digital Cordless Answering System
Model shown is KX-TG6411.
Thank you for purchasing a Panasonic product. This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company. Charge the batteries for about 7 hours before initial use. Please read these operating instructions before using the unit and save them for future reference.
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Table of Contents

Introduction
Model composition. 3 Accessory information. 3 General information. 5

Voice Mail Service

Voice mail service. 34

Intercom/Locator

Intercom. 35 Handset locator. 35 Transferring calls, conference calls. 35

Important Information

For your safety. 6 Important safety instructions. 7 For best performance. 7 Specifications. 8

Useful Information

Character entry. Error messages. Troubleshooting. Wall mounting. Conditions of guarantee. 46

Getting Started

Setting up. 10 Note when setting up. 11 Controls. 12 Display. 13 Turning the power on/off. 14 Initial settings. 14

Index. 47

Making/Answering Calls
Making calls. 16 Answering calls. 16 Useful features during a call. 17 Key lock. 17

Phonebook

Handset phonebook. 18 Copying phonebook entries. 19

Programming

Programmable settings. 20 Special programming. 22 Registering a unit. 23

Caller ID Service

Using Caller ID service. 26 Caller list. 26

Answering System

Answering system. 28 Turning the answering system on/off. 28 Greeting message. 29 Listening to messages using the base unit. 29 Listening to messages using the handset. 30 Remote operation. 31 Answering system settings. 32
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Model composition

Series KX-TG6411 series Model No. KX-TG6411 KX-TG6412 KX-TG6413 KX-TG6421 series KX-TG6421 KX-TG6422 KX-TG6423 KX-TG6424 Base unit Part No. KX-TG6411 KX-TG6411 KX-TG6411 KX-TG6421 KX-TG6421 KX-TG6421 KX-TG6421 Handset Part No. KX-TGA641 KX-TGA641 KX-TGA641 KX-TGA641 KX-TGA641 KX-TGA641 KX-TGA641 Quantity 4
L The suffix (E) in the following model numbers will be omitted in these instructions: KX-TG6411E/KX-TG6412E/KX-TG6413E/KX-TG6421E/KX-TG6422E/ KX-TG6423E/KX-TG6424E Feature differences Series KX-TG6411 series KX-TG6421 series Answering system r Intercom Between handsets r*1 r*1
*1 Intercom calls can be made between the handsets by purchasing and registering one or more optional handsets (page 4).

Accessory information

Supplied accessories
No. 1 Accessory item/ Part number AC adaptor/ PQLV219E0Y or PQLV219E0X Telephone line cord/PQJA87S (for U.K.) Quantity KX-TG6411 KX-TGKX-TG6412 KX-TGKX-TG6413 KX-TGKX-TG6424 4
Helpline Tel. No.: U.K. 3898 R.O.I. 01289 8333
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No. 3 Accessory item/ Part number Rechargeable batteries*1/ HHR-55AAAB or N4DHYYY00005 Handset cover*2 Charger*3 Quantity KX-TG6411 KX-TGKX-TG6412 KX-TGKX-TG6413 KX-TGKX-TG6424 8
*1 See page 4 for replacement battery information. *2 The handset cover comes attached to the handset. *3 PNLC1008ZT: Titanium black PNLC1008YS: Silver 5
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information. Accessory item Rechargeable batteries Model number P03P or HHR-4MRE*1 Battery type: Nickel metal hydride (Ni-MH). 2 x AAA (R03) size for each handset. KX-A272

DECT repeater

*1 Replacement batteries may have a different capacity from that of the supplied batteries.
Expanding your phone system
You can expand your phone system by registering optional handsets (6 max.) to a single base unit.
Handset (optional): KX-TGA641E

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Sales and support information
Customer Care Centre L For customers within the U.K.: 3898 L For customers within the Republic of Ireland: L Visit our website for product information: www.panasonic.co.uk L E-mail: customer.care@panasonic.co.uk Direct Sales at Panasonic U.K. L Order accessory and consumable items for your product with ease and confidence by phoning our Customer Care Centre Monday - Thursday 9:00am - 5:30pm, Friday 9:30am - 5:30pm (Excluding public holidays). L Or go on line through our Internet Accessory ordering application at www.panasonic.co.uk L Most major credit and debit cards accepted. L All enquiries transactions and distribution facilities are provided directly by Panasonic U.K. Ltd. L It couldnt be simpler! L Also available through our Internet is direct shopping for a wide range of finished products, take a browse on our website for further details.

General information

L This equipment is designed for use on the U.K. and Republic of Ireland analogue telephone network. L In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: L Panasonic Communications Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC. Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting: http://www.doc.panasonic.de Contact to Authorised Representative: Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15, 22525 Hamburg, Germany
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For your safety

To prevent severe injury and loss of life/property, read this section carefully before using the product to ensure proper and safe operation of your product.
Operating safeguards L Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. L Do not disassemble the product. L Do not spill liquids (detergents, cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall jack, and do not use. Medical L Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of 1.88 GHz to 1.90 GHz, and the RF transmission power is 250 mW (max.).) L Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.

WARNING

Power connection L Use only the power source marked on the product. L Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. L Completely insert the AC adaptor/power plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire. L Regularly remove any dust, etc. from the AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire. L Unplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact an authorised service centre. L Unplug from power outlets and never touch the inside of the product if its casing has been broken open. L Never touch the plug with wet hands. Danger of electric shock exists. Installation L To prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture. L Do not place or use this product near automatically controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident. L Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or placed under heavy objects.

CAUTION

Installation and relocation L Never install telephone wiring during an electrical storm. L Never install telephone line jacks in wet locations unless the jack is specifically designed for wet locations. L Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. L Use caution when installing or modifying telephone lines. L The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible. L This product is unable to make calls when: the handset batteries need recharging or have failed. there is a power failure. the key lock feature is turned on.
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Battery L We recommend using the batteries noted on page 4. USE ONLY rechargeable NiMH batteries AAA (R03) size. L Do not mix old and new batteries. L Do not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte is toxic and may be harmful if swallowed. L Exercise care when handling the batteries. Do not allow conductive materials such as rings, bracelets, or keys to touch the batteries, otherwise a short circuit may cause the batteries and/or the conductive material to overheat and cause burns. L Charge the batteries provided with or identified for use with this product only, in accordance with the instructions and limitations specified in this manual. L Only use a compatible base unit (or charger) to charge the batteries. Do not tamper with the base unit (or charger). Failure to follow these instructions may cause the batteries to swell or explode.

For best performance

Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. L For maximum coverage and noise-free communications, place your base unit: at a convenient, high, and central location with no obstructions between the handset and base unit in an indoor environment. away from electronic appliances such as TVs, radios, personal computers, wireless devices, or other phones. facing away from radio frequency transmitters, such as external antennas of mobile phone cell stations. (Avoid putting the base unit on a bay window or near a window.) L Coverage and voice quality depends on the local environmental conditions. L If the reception for a base unit location is not satisfactory, move the base unit to another location for better reception. Environment L Keep the product away from electrical noise generating devices, such as fluorescent lamps and motors. L The product should be kept free from excessive smoke, dust, high temperature, and vibration. L The product should not be exposed to direct sunlight. L Do not place heavy objects on top of the product. L When you leave the product unused for a long period of time, unplug the product from the power outlet. L The product should be kept away from heat sources such as radiators, cookers, etc. It should not be placed in rooms where the temperature is less than 0 C or greater than 40 C. Damp basements should also be avoided. L The maximum calling distance may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc.
Important safety instructions
When using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: 1. Do not use this product near water for example, near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement or near a swimming pool. 2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. 3. Do not use the telephone to report a gas leak in the vicinity of the leak. 4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. SAVE THESE INSTRUCTIONS
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L Operating the product near electrical appliances may cause interference. Move away from the electrical appliances. Routine care L Wipe the outer surface of the product with a soft moist cloth. L Do not use benzine, thinner, or any abrasive powder. Notice for product disposal, transfer, or return L This product can store your private/ confidential information. To protect your privacy/confidentiality, we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of, transfer, or return the product. Information for Users on Collection and Disposal of Old Equipment and used Batteries Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation. For business users in the European Union If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further information. Information on Disposal in other Countries outside the European Union These symbols (1, 2, 3) are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal. Note for the battery symbol This symbol (2) might be used in combination with a chemical symbol (3). In this case it complies with the requirement set by the Directive for the chemical involved.

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K Charge contacts

Controls

Handset

G B C D H I
Control type A Soft keys The handset features 3 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. B Navigator key/? (Volume) key By pressing this key ({^} or {V}) repeatedly, you can: scroll through (up or down) various lists or items adjust the receiver or speaker volume (up or down) while talking move the cursor (left or right) to edit number or name
KX-TG6411/KX-TG6412/ KX-TG6413
A Charge indicator Ringer indicator B Speaker C {C} (Talk) D {s} (Speakerphone) E Dial keypad F Receiver G Display H {ih} (Off/Power) I {R/E} R: Recall/Flash E: Alarm shortcut key J Microphone A {x} (Locator) B Charge contacts
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KX-TG6421/KX-TG6422/ KX-TG6423/KX-TG6424 Item D Meaning When displayed next to the battery icon: Answering system is on.*2 (page 28) When displayed with a number: New messages have been recorded.*2 (page 30) Answering system answers calls with a greeting message and caller messages are not recorded.*2 (Callers recording time, page 33) Battery level Alarm is on. (page 22) Privacy mode is on. (page 21) Ringer volume is off. (page 21) Blocked call*1, *2 (page 23, 26) New voice mail message received.*3 (page 34) L Someone is using the line. L Answering system is being used by another handset or the base unit.*2 *1 Caller ID subscribers only *2 KX-TG6421/KX-TG6422/ KX-TG6423/KX-TG6424 *3 Voice mail subscribers only

C DEF G H

Charge contacts Speaker {4} (Erase) {} (Stop) {^}/{V} (Volume up/down) {7}/{8} (Repeat/Skip) F {6} (Play) Message indicator G {x} (Locator) H {s} (Answer on) Answer on indicator A B C D E

& E : ~ 7 #

Display
Handset display items Item w Meaning Within range of a base unit L When flashing: Handset is searching for base unit. (page 42) Paging, intercom mode. Handset is on an outside call. Missed call*1 (page 26)
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Soft key icons Icon U 8 M j n ~ Action Returns to the previous screen. Displays the menu. Accepts the current selection. Displays a previously dialled phone number. Opens the phonebook. Stores phone numbers in the call barred list.*1 (page 23) Displays the character entry mode for phonebook search. (page 18) Turns the key lock feature off. (page 17) Selects a character entry mode. Stops recording or playback.*1 Inserts a dialling pause. Erases the selected item. Allows you to make an intercom call. Switches the screen. (page 26) Erases a number/character. Puts the call on mute.

For call waiting or Call Waiting Caller ID service users
To use call waiting, you must first subscribe to the call waiting service of your service provider/telephone company. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a call waiting tone.
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Handset phonebook

The phonebook allows you to make calls without having to dial manually. You can add 100 names and phone numbers.
Adding entries 1 n (left soft key) i {V}/{^}: New Entry i M 3 Enter the partys name (16
characters max.). i M L You can change the character entry mode by pressing / (page 37).
Press the dial key ({0} to {9}) which contains the character you are searching for (page 37). L Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key. L If there is no entry corresponding to the character you selected, the next entry is displayed. {V}/{^}: Scroll through the phonebook if necessary. {C}
Enter the partys phone number (24 digits max.). i M 2 times L To add other entries, repeat from step 3. {ih}
Editing entries 1 Find the desired entry (page 18).
{V}/{^}: Edit i M Edit the name if necessary (16 characters max.; page 37). i M Edit the phone number if necessary (24 digits max.). i M 2 times i {ih}
Finding and calling a phonebook entry
Scrolling through all entries

Erasing entries

Erasing an entry
n (left soft key) {V}/{^}: Select the desired entry. L You can scroll through the phonebook entry by pressing and holding {V} or {^}. {C}
Find the desired entry (page 18). i8 {V}/{^}: Erase i M {V}/{^}: Yes i M i {ih}
Searching by first character (using a dial key)
Erasing all entries n (left soft key) i 8 {V}/{^}: Erase All i M {V}/{^}: Yes i M {V}/{^}: Yes i M i {ih}
n (left soft key) L Change the character entry mode if necessary: ( i {V}/{^}: Select the character entry mode. i M

Chain dial

This feature allows you to dial phone numbers in the phonebook while you are
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on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the phonebook, without having to dial manually.
{V}/{^}: Copy All i M Enter the handset number you wish to send the phonebook entry to. L When all entries have been copied, Completed is displayed. {ih}

During an outside call, press 8. iM {V}/{^}: Select the desired entry. Press M to dial the number.
Note: L When storing a calling card access number and your PIN in the phonebook as one phonebook entry, press l to add pauses after the number and PIN as necessary (page 16).
Copying phonebook entries
You can copy phonebook entries to the phonebook of another compatible Panasonic handset. Copying an entry
Find the desired entry (page 18). i8 {V}/{^}: Copy i M Enter the handset number you wish to send the phonebook entry to. L When an entry has been copied, Completed is displayed. L To continue copying another entry: {V}/{^}: Yes i M i Find the desired entry. i M {ih}
Copying all entries n (left soft key) i 8 Helpline Tel. No.: U.K. 3898 R.O.I. 01289 8333
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Programmable settings

You can customise the unit by programming the following features using the handset.
Programming by scrolling through the display menus (middle soft key) 2 Press {V} or {^} to select the desired top-menu. i M 3 Press {V} or {^} to select the desired item in sub-menu 1. i M
L In some cases, you may need to select from sub-menu 2. i M
Press {V} or {^} to select the desired setting. i M L This step may vary depending on the feature being programmed. L To exit the operation, press {ih}.
Note: L For other top-menus, please refer to each chapter. L In the following table, < > indicates the default settings. L The current item or setting is highlighted on the display. Top-menu Handset Setup < Sub-menu 1 Time Settings Sub-menu 2 Set Date/Time*1 Alarm Time Adjust*1, *2 <Caller ID> Ringer Setup Ringer Volume*3 <Maximum> Ringtone*4, *5 <Ringtone 1> Display Setup Language <English> Contrast <Level 3> Register H.set (Register handset) Keytones*6 <On> Auto Talk*7 <Off> Page 16
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Top-menu Base Unit Setup*1 > Sub-menu 1 Ringer Volume*8 <Medium> Privacy Mode*9 <Off> Recall/Flash*10 <100 msec.> Base Unit PIN <0000> Repeater <Off> Caller Barred*1, *Sub-menu 2 Page 24 22
*1 If you program these settings using one of the handsets, you do not need to program the same item using another handset. *2 This feature allows the unit to automatically adjust the date and time each time caller information including date and time is received. To turn this feature on, select Caller ID. To turn this feature off, select Manual. (Caller ID subscribers only) To use this feature, set the date and time first (page 15). *3 When the ringer volume is turned off, ~ is displayed and the handset does not ring for outside calls. However even when the ringer volume is set to off, the handset rings: at the low level for alarm (page 22) and intercom calls (page 35) at the high level for paging (page 35) *4 If you select one of the melody ringer tones, the ringer tone continues to play for several seconds even if the caller has already hung up. You may either hear a dial tone or no one on the line when you answer the call. *5 The preset melodies in this product are used with permission of 2007 Copyrights Vision Inc. *6 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any keys, including confirmation tones and error tones. *7 If you subscribe to a Caller ID service and want to view the callers information after lifting up the handset to answer a call, turn off this feature. *8 KX-TG6421/KX-TG6422/KX-TG6423/KX-TG6424 *9 To prevent other users from joining your conversations with outside callers, turn this feature on. *10 The recall/flash time depends on your telephone exchange or host PBX. Contact your PBX supplier if necessary.

Handset: Wait until Base PIN is displayed. i Enter the base unit PIN (default: 0000). i M L If you forget your PIN, see page 41. L When the handset has been registered successfully, w stops flashing.
Increasing the range of the base unit
You can increase the signal range of the base unit by using a DECT repeater. Please use only the Panasonic DECT repeater noted on page 4. Contact your Panasonic dealer for details. Important: L Before registering the repeater to this base unit, you must turn the repeater mode on. L Do not use more than one repeater at a time. Setting the repeater mode
Note: L When you purchase an additional handset, refer to the additional handsets installation manual for registration. Deregistering a handset A handset can cancel its own registration (or the registration of another handset) that is stored to the base unit. This allows the handset to end its wireless connection with the system.
8 (middle soft key) {V}/{^}: Base Unit Setup i M {V}/{^}: Repeater i M {V}/{^}: Select the desired setting. i M i {ih}
8 (middle soft key) {V}/{^}: Base Unit Setup i M {3}{3}{5}
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Note: L After turning the repeater mode on or off, w flashes on the handset momentarily. This is normal and the handset can be used once w stops flashing.
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Using Caller ID service

Important: L This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/ telephone company for details.
phonebook is displayed and logged in the caller list.

Caller list

Important: L Only 1 person can access the caller list at a time. L Make sure the units date and time setting is correct (page 15).

Caller ID features

When an outside call is being received, the callers phone number is displayed. Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest. L If the unit cannot receive caller information, the following is displayed: Out of Area: The caller dials from an area which does not provide a Caller ID service. Private Caller: The caller requests not to send caller information. L If the unit is connected to a PBX system, caller information may not be properly received. Contact your PBX supplier. Missed calls If a call is not answered, the unit treats it as a missed call and y is displayed. This lets you know if you should view the caller list to see who called while you were away. Even if only one missed call in the caller list is viewed (page 26), y disappears from the display. When you receive another new call, y is displayed again. Phonebook name display When caller information is received and it matches a phone number stored in the phonebook, the stored name in the

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L If there are no new messages, the base unit plays back all messages. Note: L When the answer on indicator on the base unit flashes rapidly, the message memory is full (Memory capacity, page 28).
When finished, press {ih}.
Note: L To switch to the receiver, press {C}. L If Messages Full is shown on the display, u and the total number of new messages are not displayed.
Operating the answering system during playback
Key {^} or {V} {7} {8} {} {4} Operation Adjust the speaker volume Repeat message*1 Skip message Stop playback Erase currently playing message
Operating the answering system
8 (middle soft key) i {V}/{^}: Answer System i M Key {^} or {V} Operation Adjust the receiver or speaker volume (during playback) Repeat message (during playback)*1 Skip message (during playback) Enter the Settings menu Play new messages Play all messages Play greeting message Record greeting message Turn answering system on Stop recording Stop playback Turn answering system off Erase currently playing message Erase all messages Erase greeting message*3
{1} {2} {3} {4} {5} {6} {7}{6}
*1 If pressed within the first 5 seconds of a message, the previous message is played.

Erasing all messages

Press {4} 2 times while the unit is not in use.
Listening to messages using the handset
When new messages have been recorded, u is displayed on the handset with the total number of new messages.
{8} {9} or O {0} {*}{4}*2 {*}{5} {*}{6}
8 (middle soft key) {V}/{^}: Answer System i M {V}/{^}: Select Play New Msg. or Play All Msg. i M
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*1 If pressed within the first 5 seconds of a message, the previous message is played. *2 You can also erase as follows: W i {V}/{^}: Yes i M *3 Unit resets to a pre-recorded greeting message.

Remote access code

A 3-digit remote access code must be entered when operating the answering system remotely. This code prevents unauthorised parties from listening to your messages remotely. Important: L In order to operate the answering system remotely, you must first set a remote access code.
Calling back (Caller ID subscribers only)
If caller information is received for the call, you can call the caller back while listening to a message.
8 (middle soft key) {V}/{^}: Answer System i M {V}/{^}: Settings i M {V}/{^}: Remote Code i M To turn on remote operation, enter the desired 3-digit remote access code. L To turn off remote operation, press {*}. M i {ih}

Press 8 during playback. {V}/{^}: Call Back i M
Editing the number before calling back
Press 8 during playback. {V}/{^}: Edit & Call i M Edit the number. i {C}
Erasing all messages (middle soft key) 2 {V}/{^}: Answer System i
Using the answering system remotely 1 Dial your phone number from a

touch-tone phone.

{V}/{^}: Erase All Msg. i M {V}/{^}: Yes i M i {ih}
After the greeting message starts, enter your remote access code. L The unit announces the number of new messages. Follow the voice guidance prompts as necessary or control the unit using remote commands (page 32). When finished, hang up.

Remote operation

Using a touch-tone phone, you can call your phone number from outside and access the unit to listen to messages or change answering system settings. The units voice guidance prompts you to press certain dial keys to perform different operations.
Note: L You can also leave a message just as any outside caller can. After the greeting message starts, press {*} to skip the greeting message and record your message after the beep.
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Voice guidance

During remote operation, the units voice guidance starts and prompts you to press {1} to perform a specific operation, or press {2} to listen to more available operations.
Turning on the answering system remotely
If the answering system is off, you can turn it on remotely.
Dial your phone number from a touch-tone phone. Let the phone ring 20 times. L A long beep is heard. Enter your remote access code within 10 seconds after the long beep. L The greeting message is played back. L You can either hang up, or enter your remote access code again and begin remote operation (page 31).

Remote commands

You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you. Key {1} {2} {4} {5} {6} {7} {9} {0} {*}{4} {*}{5} {*}{6} Operation Repeat message (during playback)*1 Skip message (during playback) Play new messages Play all messages Play greeting message Record greeting message Stop recording Stop playback Turn answering system off Erase currently playing message Erase all messages Erase greeting message (during greeting message playback)*2 End remote operation (or hang up)

Answering system settings
Number of rings before the unit answers a call
You can change the number of times the phone rings Number of Rings before the unit answers a call. You can select 2 to 7 rings, or Auto. The default setting is 4 Rings. Auto: The units answering system answers at the end of the 2nd ring when new messages have been recorded, or at the end of the 5th ring when there are no new messages. If you call your phone from outside to listen to new messages (page 31), you know that there are no new messages when the phone rings for the 3rd time. You can then hang up without being charged for the call.

{*}{#}

*1 If pressed within the first 5 seconds of a message, the previous message is played. *2 Unit resets to a pre-recorded greeting message.

8 (middle soft key)

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{V}/{^}: Answer System i M {V}/{^}: Settings i M {V}/{^}: Number of Rings i M {V}/{^}: Select the desired setting. i M i {ih}

Callers recording time

You can change the maximum message recording time allotted to each caller. You can also select Greeting Only which sets the unit to greet callers but not record messages. The default setting is 3 Minutes.
For voice mail service subscribers To receive voice mail and use answering system properly, please note the following: L To use the voice mail service (page 34) provided by your service provider/ telephone company rather than the units answering system, turn off the answering system (page 28). L To use this units answering system rather than the voice mail service provided by your service provider/ telephone company, please contact your service provider/telephone company to deactivate your voice mail service. If your service provider/telephone company cannot do this: Set this units Number of Rings setting so that this units answering system answers calls before the voice mail service of your service provider/telephone company does. It is necessary to check the number of rings required to activate the voice mail service provided by your service provider/telephone company before changing this setting. Change the number of rings of the voice mail service so that the answering system can answer the call first. To do so, contact your service provider/telephone company.
8 (middle soft key) {V}/{^}: Answer System i M {V}/{^}: Settings i M {V}/{^}: Recording Time i M {V}/{^}: Select the desired setting. i M i {ih}
Note: L When you select Greeting Only: If you do not record your own message, the unit will play the prerecorded greeting-only message asking callers to call again later. If you use your own message, record the greeting-only message asking callers to call again later (page 29).

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A Additional handsets: 23 Alarm: 22 Answering calls: 16 Answering system: 28 Call screening: 28 Erasing messages: 30, 32 Greeting only: 33 Listening to messages: 29, 30, 31 Number of rings: 32 Recording time: 33 Remote access code: 31 Remote operation: 31 Turning on/off: 28, 30, 32 Auto talk: 16, 20 Battery: 10, 11 Caller ID service: 26 Caller list: 26 Caller list edit: 26 Call share: 17 Call waiting: 17 Call Waiting Caller ID: 17 Chain dial: 18 Character entry: 37 Conference calls: 35 Date and time: 15 Display Contrast: 20 Language: 14 Error messages: 39 Greeting message: 29 Handset Deregistration: 24 Locator: 35 Registration: 23 Incoming call barring: 22 Intercom: 35 Key lock: 17 Keytones: 20
Pause: 16 Phonebook: 18 PIN: 22 Power failure: 11 Power on/off: 14 Privacy mode: 21 Recall/flash: 17, 21 Redialling: 16 Repeater: 24 Ringer tone: 20 Speakerphone: 16 Time adjustment: 20 Transferring calls: 35 Troubleshooting: 40 Voice mail: 34 Volume Receiver: 16 Ringer (Base unit): 21 Ringer (Handset): 17, 20 Speaker: 16

W Wall mounting: 45

M Making calls: 16 Missed calls: 26 Mute: 17
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For your future reference We recommend keeping a record of the following information to assist with any repair under warranty. Serial No. (found on the bottom of the base unit) Name and address of dealer Date of purchase
Attach your purchase receipt here.
Customer Care Helpline Tel. No.: U.K. 3898 / R.O.I. 01289 8333
Sales Department: Panasonic House, Willoughby Road, Bracknell, Berkshire, RG12 8FP
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. Panasonic Communications Co., Ltd. 2008

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