"Telecommunication Products to solve Telecommunication Problems"

CK-1P4

Promotion-On-Hold Module
(For Panasonic KX-TG6700B and KX-TG6702B)

Introduction

Thank you for purchasing the Skutch CK-1P4 Promotion-OnHold Module. The CK-1P4 is a true plug and play device. The unit does not require any "Learning" to operate. When a call is placed ON HOLD from the base set, or any one of the cordless phones, the caller will hear the Promotion-On-Hold audio. When the line is reanswered, the audio automatically stops. It's that simple!

Sensor Board

Power Cube

Black Box

NOTE: You can NOT use the Audio Cord (For CD Player ONLY!) Sensor Cable Transfer to Answering System Short Mod Cord with this module. This is ONLY when you transfer a call to the answering device, AFTER you have already answered and talked to the person! When a call is answered by the answering device, the Answering System works perfectly.

Installation

1- Position the CK-1P4 black box under the base telephone with the jacks facing towards the back of the phone. (See Fig. 1).

LINE 1 /2

LINE 2

Fig. 1

To Audio Source

Connect to Wall Jack

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2- Connect the short modular cord [1&2 Phone on CK-1] to [LINE 1/2 on Phone]. 3- Connect the audio cord from your audio source, to the AUDIO IN jack on the back of the CK-1 box. For DIGITAL PLAYERS use the cable that comes with the player. 4- Connect a MOD cord from Telephone Wall Jack 1&2 to [1&2 Line on CK-1]. 5- Make sure that the surface area of the base phone, where the sensor board is to be mounted, is clean and free of all dust and oil film. Locate the CK-1P4 "SENSOR BOARD", peel off the green/white protector papers from the bottom of the sensor board, and carefully place it OVER the LINE 1 and LINE 2 lights on the Panasonic base set as shown in Fig. 2 and Fig. 3. Make sure that you align the SILVER DOTS on the Sensor Board, directly over the IN-USE lights on the phone. 6- Connect the Sensor Cable to the Sensor Board as shown in Fig. 4. 7- Connect the POWER CUBE from the CK-1 Black Box to 115VAC power. That's it!
Align by centering Silver Dots over IN USE lights on phone.

Silver Dots

Fig. 2

IN-USE Lights

Fig. 3

Sensor Board Mounted

Fig. 4

Testing the System:

1- Pickup line 1 on your telephone. The No."1" LED on the CK-1P4 Sensor Board should

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light up. 2- Repeat this test for line 2. If both lines light up when picked up, the CK-1 is working properly. If either light does not light up, then a) Make sure that the CK-1P4 and Phone is connected to power. b) Make sure that the SENSOR BOARD is aligned properly.

Lights on CK-1 Box.

When you place a line on HOLD, the corresponding LED on the rear of the CK-1P4 box lights up to confirm the Promotion-On-Hold condition.
Using Other models of telephones
The CK-1P4 will ONLY provide Promotion-On-Hold audio when a call is placed ON HOLD from the KX-TG6700 base or any of it's cordless telephones. Only ONE KXTG6700 base unit can be used. A maximum of 8 cordless phones can be used with one KX-TG6700 base phone. Other models of telephones can be used with the KX-TG6700, but the Promotion On Hold audio will not be played to calls placed ON HOLD from these telephones.
Tech Support - 916-786-6186
If you have any problems getting the unit to work properly feel free to give us a call. Technical Support is available between the hours of 7:30 AM and 4:30 PM Pacific Time, Monday through Friday.
ONE YEAR LIMITED WARRANTY
This SKUTCH PRODUCT is warranted against defects for a period of one (1) year from the date of the original invoice. Within this period, we will repair it without charge for parts and labor. To obtain warranty service the product must be returned, at the customer's expense, to SKUTCH Electronics along with a copy of the original invoice. After the unit has been repaired, SKUTCH will ship the PRODUCT back via UPS GROUND service at our expense. If any other form of return shipment is requested, the customer will pay for 100% of the shipping cost. This Warranty does not apply if in the sole opinion of SKUTCH Electronics, the PRODUCT has been damaged by lightning or any other Acts of God, or by accident, misuse, neglect, or improper packing, shipping, modification or servicing by other than an authorized SKUTCH Service Center. EXCEPT AS SPECIFICALLY PROVIDED IN THIS AGREEMENT, THERE ARE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OR MERCHANTABILITIES OR FITNESS FOR A PARTICULAR PURPOSE AND IN NO EVENT SHALL SKUTCH ELECTRONICS BE LIABLE FOR LOSS OF PROFITS OR BENEFITS, INDIRECT, SPECIAL, CONSEQUENTIAL OR OTHER SIMILAR DAMAGES ARISING OUT OF ANY BREACH OF THIS WARRANTY OR OTHERWISE.

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ACTA Statement
This equipment complies with Part 68 of FCC rules and the requirements adopted by ACTA. On the bottom side of this equipment is a label that contains, among other information, a product identifier in the format US: AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.
The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label. If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If trouble is experienced with this equipment, for repair or warranty information, please contact our company. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.

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L Charge the battery(ies) provided, or identified for use with the product only, in accordance with the instructions and limitations specified in this manual.

WARNING:

L To prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture. L Unplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211-PANA (1-800-2117262). Medical L Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of 5.76 GHz to 5.84 GHz, and the power output is 200 mW (max.).) Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
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For best performance

Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. For maximum distance and noise-free operation, we recommend the following: L Placing the product away from electrical appliances. L Placing the base unit in a HIGH and CENTRAL location with no obstructions such as walls. L Raising the antennas vertically. L If you use the handset near a microwave oven which is being used, noise may be heard. Move away from the microwave oven and closer to the base unit. L If you use the handset near another cordless phones base unit, noise may be heard. Move away from the other cordless phones base unit and closer to your base unit. Environment L Keep the product away from electrical noise generating devices, such as fluorescent lamps and motors. L The product should be kept free from excessive smoke, dust, high temperature, and vibration. L The product should not be exposed to direct sunlight. L Do not place heavy objects on top of the product. L When you leave the product unused for a long period of time, unplug the product from the power outlet.

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Setting the unit before use
Important: L To program features by scrolling through the display menus, see page 35.

Date and time

Set the correct date and time. When you play back a message from the answering system (page 42), the unit announces the day and time it was recorded. Handset

Display language

The default setting is English. Handset
{MENU} i {4} Enter the current month, day, and year by selecting 2 digits for each. Example: August 15, 2006 {0}{8} {1}{5} {0}{6} Enter the current hour and minute (12hour clock format) by selecting 2 digits for each. Example: 9:30 {0}{9} {3}{0} Press {AM/PM} to select AM or PM. i {SAVE} i {OFF}
{MENU} i {0}{8} Select the desired setting. Press the middle soft key to save. i {OFF}

Dialing mode

If you cannot make calls, change this setting according to your telephone line service. The default setting is Tone. Tone: For tone dial service. Pulse: For rotary pulse dial service. Handset
Note: L If you make a mistake when entering the date and time, press {<}, {>}, {^}, or {V} to move the cursor, then make the correction.
{MENU} i {0}{5}{1} Select the desired setting. i {SAVE} i {OFF}
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Preparation Line selection
The line selection mode determines which line is selected when you press {C} on the handset or {SP-PHONE} on the base unit. The default setting is Auto. Auto: When making a call, line 1 is selected. If that line is unavailable, line 2 is selected. When answering a call, the ringing line is selected. Line1: Line 1 is selected. Line2: Line 2 is selected. Handset line selection Handset
{MENU} i {0}{5}{5} Select the desired setting. i {SAVE} i {OFF}
Note: L You can select a line manually regardless of the line selection mode by pressing {LINE1} or {LINE2}. Base unit line selection Handset
{MENU} i {0}{*}{5} Select the desired setting. i {SAVE} i {OFF}
Note: L You can select a line manually regardless of the line selection mode by pressing {LINE1} or {LINE2}.
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Making calls

While one line is in use, you can make or answer a call using the other line.
Adjusting the receiver/speaker volume Press {^} or {V} repeatedly while talking. Making a call using the redial list The last 5 phone numbers dialed are stored in the redial list.

Using the handset

Lift the handset and dial the phone number. L To correct a digit, press {CLEAR}. Press {C}. L An available line is automatically selected and the line number is displayed. When you finish talking, press {OFF} or place the handset on the base unit or charger.
{REDIAL} Press {^} or {V} to select the desired number. {C}
Erasing a number in the redial list {REDIAL} Press {^} or {V} to select the desired number. i {ERASE} {YES} i {OFF}
Note: L The IN USE indicator on the base unit lights while using the handset. L You can also select a line by pressing {LINE1} or {LINE2} in step 2. L To change the line selection, see page 20. Using the speakerphone
Lift the handset, dial the phone number, and press {s}. L Speak alternately with the other party. When you finish talking, press {OFF}.
Note: L Use the speakerphone in a quiet environment. L To switch to the receiver, press {C}. For assistance, please visit http://www.panasonic.com/phonehelp
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Making/Answering Calls Using the base unit
Understanding the indicators The LINE1 and LINE2 indicators show the status of each line as follows. Status Light off Light on Flashing rapidly Flashing Meaning The line is free. The line is in use. A call is being received. A call is put on hold or the answering system is answering a call.
{SP-PHONE} L An available line is automatically selected and LINE1 or LINE2 indicator lights. Dial the phone number. When the other party answers, speak into the MIC. L Speak alternately with the other party. When you finish talking, press {SPPHONE}.
Note: L You can also select a line by pressing {LINE1} or {LINE2} in step 1. L Use the speakerphone in a quiet environment. L While on a call, you can switch from the base unit to the handset: Press {LINE1} or {LINE2} on the handset, then press {SP-PHONE} on the base unit. If the handset is on the base unit, simply lift it. L To change the line selection, see page 20. Adjusting the speaker volume Press {^} or {V} repeatedly while talking. Redialing the last number dialed {SP-PHONE} i {REDIAL}
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Answering calls

Using the base unit
{SP-PHONE} L The called line is automatically selected. Speak into the MIC. When you finish talking, press {SPPHONE}.
Lift the handset and press {C} or {s}. L The called line is automatically selected. L You can also answer the call by pressing any button except navigator key or {OFF}. (Any key talk feature) When you finish talking, press {OFF}.
Note: L You can also answer the call by pressing {LINE1} or {LINE2} in step 1. L To change the line selection, see page 20. Auto talk This feature allows you to answer a call by simply lifting the handset off the base unit or charger. You do not need to press {C}. To activate this feature, see page 37. Temporary ringer off While the handset is ringing for a call, you can turn the ringer off temporarily by pressing {OFF}.

Press {MENU} during an outside call. Press {3} to select Booster on or Booster off.
Note: L When this feature is turned off manually during a call, it does not turn on automatically during the same call. L While this feature is turned on; the battery operating time is shortened (page 14). the maximum number of extensions that can be used at a time may decrease.
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Handset voice enhancer This feature clarifies the voice of the person you are talking to, reproducing a more natural-sounding voice that is easier to hear and understand. To turn on or off this feature, press {(VE)} during an outside call. L When this feature is turned on, W is displayed. Note: L Depending on the condition and quality of your telephone line, this feature may emphasize existing line noise. If it becomes difficult to hear, turn this feature off. L While you are using both lines simultaneously, {(VE)} is not displayed. Use the following procedure to turn this feature on or off. Press {MENU} during a conversation, then press {4} to select V.E. on or V.E. off. Call share This feature allows the handset and base unit to join an existing outside call. Handset To join the conversation, press {LINE1} or {LINE2} to select the line that is being used by another extension for an outside call. Base unit To join the conversation, press {LINE1} or {LINE2} to select the line that is being used by another extension for an outside call. Note for handset and base unit: L A maximum of 4 parties (including 1 or 2 outside parties) can join a conversation. Call privacy Call privacy allows you to prevent other users from joining your conversations with outside callers. To allow other users to join your conversations, leave this feature off. Handset
Press {MENU} during an outside call. Press {2} to select Privacy on or Privacy off. L When this feature is turned on, PRIV. is displayed.
Note: L This feature will turn off after you hang up the call.
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Using the other line during a call
When a call is being received on the other line during a conversation, the interrupt tones sound (page 37). k or l on the handset, or LINE1 or LINE2 indicator on the base unit flashes rapidly. You can answer the 2nd call while holding the 1st call. You can also make a call without ending the 1st call. Handset Example: If you are using line 1

Copying all items {MENU} i {#}{2} Select the handset to copy to. i {SEND} Press {OFF} after the long beep.
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Base unit speed dialer

You can assign one phone number to each of the 10 dial keys ({0} {9}) on the base unit.
Adding phone numbers to the speed dialer
Important: L Before adding phone numbers, make sure the base unit is not being used.
PAUSE button (for PBX/long distance service users) A pause is sometimes required when making calls using a PBX or long distance service. For example, if you need to dial the line access number 9 when making outside calls with a PBX: In step 2, press {9}, {PAUSE}, then enter the phone number. Note: L A 3.5 second pause is inserted each time {PAUSE} is pressed. Press repeatedly to insert longer pauses. P is displayed when {PAUSE} is pressed. L When {*} is pressed, $ is displayed. When {#} is pressed, # is displayed. To erase a stored phone number
{PROGRAM} Enter the phone number (max. 32 digits). L If a pause is required for dialing, press {PAUSE} where needed. L If you misdial, press {STOP} and repeat from step 1. {PROGRAM} Press a dial key ({0} {9}).
Press {PROGRAM} 2 times. Press the desired dial key ({0} {9}).
Note: L If a phone number is assigned to a dial key which already contains a phone number, the old number will be erased. L We recommend you make a note of which phone numbers are stored in which dial keys.
Calling someone with the speed dialer
{SP-PHONE} i {AUTO} Press the desired dial key ({0} {9}).
Note: L Speed dial numbers assigned to the base unit dial keys can only be dialed from the base unit.
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Using Caller ID service

This unit is Caller ID compatible. To use Caller ID features, you must subscribe to Caller ID service of your telephone service provider. Caller ID features When an outside call is being received, the calling partys name and telephone number are displayed. Caller information for the last 50 different callers is logged in the caller list by the most recent call to the oldest. L Generally caller information is displayed from the 2nd ring. L If the unit cannot receive caller information, the following is displayed: Out of area: The caller dialed from an area which does not provide Caller ID service. Private caller: The caller requested not to send caller information. Long distance: The caller called you long distance. L If the unit is connected to a PBX system, caller information may not be received properly. Consult your PBX supplier. Missed calls If a call is not answered, the unit treats the call as a missed call. The number of missed calls is shown on the handset display. This lets you know if you should view the caller list to see who called while you were out.

Private name display When caller information is received and it matches a phone number stored in the phonebook, the stored name is displayed and logged in the caller list. Call Waiting Caller ID display If you subscribe to both Caller ID and Call Waiting with Caller ID services, the 2nd callers information is displayed after you hear a Call Waiting tone (page 25). Please contact your telephone service provider for details and availability of this service in your area.
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Caller list

Viewing the caller list and calling back
Editing a callers phone number before calling back
You can edit a phone number in the caller list by removing its area code and/or the long distance code 1.
{^} or {V} i {CID} Press {V} to search from the most recent call, or {^} to search from the oldest call. {C}
{^} or {V} i {CID} Select the desired item. i {CALL} Press {EDIT} repeatedly until the phone number is shown in the desired format. 1 Local phone number Example: 321-Area code Local phone number Example: 555-321-1 Area code Local phone number Example: 1-555-321-5555
Note: L If the indicated line is already being used or you want to select the other line, press {CALL} in step 3 then select the desired line by pressing {LINE1} or {LINE2}. Displayed symbols L m and n indicate which line the caller information was received from. L If the same caller calls more than once, it is displayed with the number of times the caller called (2 to 9). Only the date and time of the most recent call is stored. L A Q is displayed next to items which have already been viewed or answered.
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Caller ID Service Caller ID number auto edit feature
Once you call back an edited number, the unit will remember the Area Code and Format of the Edited Number. Next time when someone calls from the same Area Code, caller information will be customized by the unit as follows: when the call is being received, the Caller ID number will be displayed in the same Format as the Edited Number. after the call is ended, the telephone number of the caller, when reviewed from the Caller list, will be displayed in the same Format as the Edited Number. For example, you can use this feature to set the unit to ignore the area code of callers in your area code, so that you can call these local numbers using caller information without dialing the area code. To activate this feature, you must edit an item in the caller list, then call that number. After that, phone numbers from that callers area code are edited automatically. This feature can be turned on or off (page 37). Note: L Phone numbers from the 4 most recently edited area codes are automatically edited. L If you move to another area, you can turn this feature off to erase previously edited area codes. To use this feature again, turn it on and reprogram the area codes you want to edit once again.

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Feature Set flash time

Feature code Line1 Line2 {0}{5}{2}{1} {0}{5}{2}{2}
Setting code {1}: <700ms> {2}: 600ms {3}: 400ms {4}: 300ms {5}: 250ms {6}: 110ms {7}: 100ms {8}: 90ms {1}: A {2}: <B> {1}: On {0}: <Off>
Set line mode*1*8 Voice enhancer
{0}{5}{3}{1} {0}{5}{3}{2} {5}
*1 If you program these settings using one of the handsets, you do not need to program the same item using another handset. *2 If you set the line selection mode from Auto to Line1 or Line2 (page 20), the auto talk feature will function for that line only. If the other line receives a call, the auto talk feature does not function. *3 If you subscribe to Caller ID service and want to view the callers information after lifting up the handset to answer a call, turn off this feature. *4 This tone lets you know when you receive a call while you are on the other line, on an intercom call, or monitoring a room. If you select On, the tone sounds repeatedly for as long as the line rings. If you select 2, the tone only sounds 2 times. *5 Turn this feature off if you prefer not to hear key tones while you are dialing or pressing any keys, including confirmation tones and error tones. *6 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (tone 1 to 4). If you select a melody, you cannot distinguish lines by their ringers. *7 The flash time depends on your telephone exchange or host PBX. Consult your PBX supplier if necessary. The setting should stay at 700ms unless pressing {FLASH} fails to pick up the call waiting call. *8 Generally, the line mode setting should not be adjusted. If k or l is not displayed on the handset or the LINE1 or LINE2 indicator on the base unit does not light properly when another phone connected to the same line is in use, you need to change the line mode to A.
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Answering system

Important: L Only 1 person can access the answering system at a time. L When callers leave messages, the unit records the day and time of each message. Make sure the date and time have been correctly set (page 19).

Turning the answering system off Base unit Press {ANSWER ON}. L The {ANSWER ON} button turns off.

Screening calls

While a caller is leaving a message, you can listen to the call through the base unit speakers. To adjust the speaker volume, press {^} or {V} repeatedly. To answer the call, press {LINE1} or {LINE2} being called on the base unit or {LINE1} or {LINE2} being called on the handset. Turning off the call screening feature When the base unit is not in use, press {GREETING CHECK}, then press {V} repeatedly until 0 is displayed. OR While screening, press {V} repeatedly until 0 is displayed. Note: L If you adjust the speaker volume while listening to messages or talking on the intercom, the speaker volume for call screening is turned on again.

Memory capacity

The total recording capacity (including your greeting message, caller messages, and voice memos) is about 60 minutes. A maximum of 99 messages can be recorded. L If the message memory becomes full, the {ANSWER ON} button on the base unit flashes rapidly. Erase unnecessary messages (page 42). L If less than 10 minutes of recording time are available, the unit announces the remaining recording time when operating the answering system. Erase unnecessary messages (page 42).
Turning the answering system on
Base unit Press the {LINE SELECT} repeatedly to select the desired line(s). i {ANSWER ON} L The {ANSWER ON} button lights.
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Answering System Recording your greeting message
You can record your own greeting message (max. 2 minutes) that is played when the answering system answers a call. The greeting messages can be recorded: for each line. for both lines using a common greeting. If you do not record a greeting message, a prerecorded greeting message is used. Base unit
Prerecorded greeting message
If you erase or do not record your own greeting message, the unit plays a prerecorded greeting message for callers and ask them to leave messages. If the message recording time (page 47) is set to Greeting only, caller messages are not recorded and the unit plays a different prerecorded greeting message asking callers to call again. Base unit To play back the prerecorded greeting message. Press {LINE SELECT} repeatedly to select the desired line(s). i {GREETING CHECK} Note: L If you changed the callers recording time to Greeting only to listen to its prerecorded message, remember to reset your original setting (page 47).

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Listening to messages using the handset
When new messages have been recorded: New message is displayed. the message indicator on the handset slowly flashes in amber if the message alert feature is turned on (page 48).
L To edit the number before calling back, press {EDIT} repeatedly to select the desired format (page 33).
{C} L If the indicated line is already being used or you want to select the other line, select the desired line by pressing {LINE1} or {LINE2} instead of {C}.
{^} or {V} i {PLAY} L The handset plays new messages including memo messages. L When you have no new messages, the handset plays back all messages. When finished, press {OFF}.
Answering system commands You can also select the desired line(s) and press dial keys to access certain answering system functions using the handset during playback.
{MENU} i {2} Select the desired line(s) if necessary. For line 1: {#}{1} For line 2: {#}{2} For line 1 and line 2: {#}{0} L After selecting the line(s), memo messages do not play. Press the desired dial keys. Command Repeat message (during playback).*1 Skip message (during playback). Play new messages. Play all messages. Stop playback.*2 Turn answering system off. Erase currently playing message.
Note: L To switch to the receiver, press {C}. Adjusting the receiver/speaker volume Press {^} or {V} repeatedly while listening to a message. Voice guidance If you do not press any buttons after the last message is played back, the units voice guidance starts. Operate the answering system by following the guidance as necessary. Calling back (Caller ID subscribers only) If Caller ID information was received for the call, you can call the caller back while listening to the message.
Key {1} or {<} {2} or {>} {4} {5} {9} {0} {*}{4} or {ERASE}
Press {CALL} during playback.
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Key {*}{5} {#}{1}{8} {#}{2}{8} {#}{0}{8} Command Erase all messages. Turn answering system on for line 1 only. Turn answering system on for line 2 only. Turn answering system on for both line 1 and line 2.

Voice memo

Recording a voice memo
You can use the base unit to leave a voice memo (voice message) for yourself or someone else (max. 3 minutes). Voice memos can be played back later with the same operation used to play back answering system messages. Base unit
*1 If pressed within the first 5 seconds of a message, the previous message is played. *2 To resume operation, press a command key within 15 seconds, or the voice guidance starts.
{MEMO} After the unit beeps, speak clearly about 20 cm (8 inches) away from the MIC. To stop recording, press {STOP}.
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Remote operation

Using a touch tone phone, you can call your phone number from outside and access the unit to listen to messages. The units voice guidance prompts you to press certain dial keys to perform different operations. Important: L In order to operate the answering system remotely, you must first set a remote code (page 48). This code must be entered each time you operate the answering system remotely.

L To stop paging, press {INTERCOM}. L Even if you call all handsets, only the handset user who answers first can take the intercom call.
When you finish talking, press {SPPHONE}.
Answering an intercom call

Handset

Press {C} to answer the page. When you finish taking, press {OFF}.
Base unit Press {INTERCOM} to answer the page. When you finish talking, press {INTERCOM}.

Making an intercom call

{INTERCOM} To page the base unit, press {0}. To page another handset, enter its extension number ({1} {8}). L The destination unit beeps for 1 minute. L To stop paging, press {OFF}. When you finish talking, press {OFF}.
Note for handset and base unit: L The ringer volume for intercom calls follows the higher volume level of the 2 lines (page 38). L When the ringer volume is set to off for both lines, the handset or the base unit rings at the low level for intercom calls.
Base unit {INTERCOM} To page a specified handset, enter its extension number ({1} {8}). To page all handsets, press {0}. L The destination unit(s) beeps for 1 minute. For assistance, please visit http://www.panasonic.com/phonehelp
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Transferring calls

Outside calls can be transferred between the handset and base unit, and between 2 handsets. Handset
Wait for the paged party to answer. L If the paged party does not answer, press {LINE1} or {LINE2} that is flashing to return to the outside call. To complete the transfer, press {SPPHONE}. L The outside call is being routed to the handset.
During an outside call, press {INTERCOM} to put the call on hold. To page the base unit, press {0}. To page another handset, enter its extension number ({1} {8}). L If you do not wish to announce the transfer, skip to step 4. Wait for the paged party to answer. L If the paged party does not answer, press {LINE1} or {LINE2} that is flashing on the handset to return to the outside call. To complete the transfer, press {OFF}. L The outside call is being routed to the unit.
Answering transferred calls
Handset Press {C} to answer the page. Base unit Press {INTERCOM} to answer the page. Note for handset and base unit: L After the paging party disconnects, you can talk to the outside caller. L If the paging party hangs up before you answer the page, Incoming call is displayed. Press {LINE1} or {LINE2} on the handset or {LINE1} or {LINE2} on the base unit to take the transferred call.
During an outside call, press {INTERCOM} to put the call on hold. To page a specified handset, enter its extension number ({1} {8}). To page all handsets, press {0}. L If you do not wish to announce the transfer, skip to step 4. L Even if you call all handsets, only the handset user who answers first can take the transferred call.

Denied

Error!!
Error!! All handsets registered. Maximum is 8.

---Incomplete---

TG6700.book Page 57 Monday, April 24, 2006 10:28 AM
Display message Invalid Cause/solution L There is no handset registered to the base unit matching the extension number you entered. L You selected your own extension number. L The handset is not registered to the base unit. Register the handset (page 54). L Your phonebook or redial list is empty. L The handset has lost communication with the base unit. Move closer to the base unit, and try again. L Confirm that the base units AC adaptor is plugged in. L Raise the base unit antennas. L The handsets registration may have been canceled. Re-register the handset (page 54). L There is no space to store new items in the phonebook. Erase unnecessary items (page 29). L A handset button was pressed while the handset was on the base unit or charger. Lift the handset and press the button again. L Other units are in use and the system is busy. Try again later. L Another user is listening to messages. Try again later.
Invalid. Please register to the base unit No items stored No link to base. Move closer to base, try again.
Phonebook full Please lift up and try again. System is busy. Please try again later.
TG6700.book Page 58 Monday, April 24, 2006 10:28 AM

Troubleshooting

General use Problem The unit does not work. Cause/solution L Make sure the battery is installed correctly and fully charged (page 12). L Check the connections (page 911). L Unplug the base units AC adaptor to reset the unit. Reconnect the adaptor and try again. L The handset has not been registered to the base unit. Register the handset (page 54). L Confirm the telephone line cord is properly connected (page 10). L Disconnect the unit from the telephone line and connect a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your telephone service provider.
I cannot hear a dial tone.
Programmable settings Problem I cannot program items. Cause/solution L While another user is listening to messages or the answering system is answering a call, you cannot program items. Try again later. L A call is being received. Answer the call and start again after hanging up.

While programming, the handset starts to ring. Battery recharge Problem I fully charged the battery, but 3 continues to flash, or 4 is displayed. The handset display is blank.
Cause/solution L Clean the charge contacts and charge again (page 13). L The battery may need to be replaced with a new one (page 12). L Confirm that the battery is properly installed. L Fully charge the battery (page 13).
TG6700.book Page 59 Monday, April 24, 2006 10:28 AM
Making/answering calls, intercom Problem Static is heard, sound cuts in and out. Interference from other electrical units. Cause/solution L Move the handset and base unit away from other electrical appliances. L Move closer to the base unit. L Raise the base unit antennas. L Turn on the clarity booster feature (page 25). L If your unit is connected to a telephone line with DSL service, we recommend connecting a noise filter between the base unit and the telephone line jack. Contact your DSL provider for details. L The ringer volume is turned off. Adjust it (page 23, 38). L The dialing mode may be set incorrectly. Change the setting (page 19). L The base unit (including answering system) or another handset is in use. Try again later. L If the last number dialed was more than 48 digits long, the number will not be redialed correctly. Dial the number manually. L Make sure that an optional headset is connected properly (page 55). L If SP-phone is displayed on the handset, press {C} to switch to the handset. L Make sure that you have long distance service. L The called handset is too far from the base unit. L The called unit is in use. Try again later. L Another handset is already using this feature.
The handset and base unit do not ring. I cannot make a call.
I cannot redial by pressing {REDIAL}. I cannot have a conversation using the headset. I cannot make long distance calls. I cannot page the handset or base unit. I cannot turn the clarity booster on.
TG6700.book Page 60 Monday, April 24, 2006 10:28 AM
Caller ID Problem The handset does not display the callers name and/or phone number. Cause/solution L You have not subscribed to Caller ID service. Contact your telephone service provider to subscribe. L If your base unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone jack, disconnect the base unit from the equipment and plug the base unit directly into the wall jack. L If your base unit is connected to a telephone line with DSL service, we recommend connecting a noise filter between the base unit and the telephone line jack. Contact your DSL provider for details. L The name display service may not be available in some areas. Contact your telephone service provider for details. L Other telephone equipment may be interfering with this unit. Disconnect the other equipment and try again. L The caller requested not to send caller information (page 32). L If a call is being transferred to you, the caller information is not displayed. L Generally, caller information is displayed from the 2nd ring. L The Caller ID number auto edit feature is turned off. Turn it on and try again (page 37). L You need to call back the edited number to activate Caller ID number auto edit. L The phone number you dialed might have an incorrectly edited pattern (for example, the long distance 1 or the area code is missing). Edit the phone number with another pattern (page 33).

Panasonic Consumer Electronics Company, Division of Panasonic Corporation of North America One Panasonic Way, Secaucus, New Jersey 07094 Panasonic Puerto Rico, Inc. San Gabriel Industrial Park, Ave. 65 de Infantera, Km. 9.5, Carolina, Puerto Rico 00985 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. 2006 Panasonic Communications Co., Ltd. All Rights Reserved.

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