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Battery L We recommend using the batteries noted on page 4. USE ONLY rechargeable NiMH batteries AAA (R03) size. L Do not mix old and new batteries. L Do not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte is toxic and may be harmful if swallowed. L Exercise care when handling the batteries. Do not allow conductive materials such as rings, bracelets, or keys to touch the batteries, otherwise a short circuit may cause the batteries and/or the conductive material to overheat and cause burns. L Charge the batteries provided with or identified for use with this product only, in accordance with the instructions and limitations specified in this manual. L Only use a compatible base unit (or charger) to charge the batteries. Do not tamper with the base unit (or charger). Failure to follow these instructions may cause the batteries to swell or explode.

For best performance

Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. L For maximum coverage and noise-free communications, place your base unit: at a convenient, high, and central location with no obstructions between the handset and base unit in an indoor environment. away from electronic appliances such as TVs, radios, personal computers, wireless devices, or other phones. facing away from radio frequency transmitters, such as external antennas of mobile phone cell stations. (Avoid putting the base unit on a bay window or near a window.) L Coverage and voice quality depends on the local environmental conditions. L If the reception for a base unit location is not satisfactory, move the base unit to another location for better reception. Environment L Keep the product away from electrical noise generating devices, such as fluorescent lamps and motors. L The product should be kept free from excessive smoke, dust, high temperature, and vibration. L The product should not be exposed to direct sunlight. L Do not place heavy objects on top of the product. L When you leave the product unused for a long period of time, unplug the product from the power outlet. L The product should be kept away from heat sources such as radiators, cookers, etc. It should not be placed in rooms where the temperature is less than 0 C or greater than 40 C. Damp basements should also be avoided. L The maximum calling distance may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc.

Important safety instructions
When using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: 1. Do not use this product near water for example, near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement or near a swimming pool. 2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. 3. Do not use the telephone to report a gas leak in the vicinity of the leak. 4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. SAVE THESE INSTRUCTIONS
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L Operating the product near electrical appliances may cause interference. Move away from the electrical appliances. Routine care L Wipe the outer surface of the product with a soft moist cloth. L Do not use benzine, thinner, or any abrasive powder. Notice for product disposal, transfer, or return L This product can store your private/ confidential information. To protect your privacy/confidentiality, we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of, transfer, or return the product. Information for Users on Collection and Disposal of Old Equipment and used Batteries Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation. For business users in the European Union If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further information. Information on Disposal in other Countries outside the European Union These symbols (1, 2, 3) are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal. Note for the battery symbol This symbol (2) might be used in combination with a chemical symbol (3). In this case it complies with the requirement set by the Directive for the chemical involved.

Specifications

Standard: DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile) Frequency range: 1.88 GHz to 1.90 GHz RF transmission power: Approx. 10 mW (average power per channel) Power source: 220240 V AC, 50 Hz Power consumption: Base unit: Standby: Approx. 0.8 W Maximum: Approx. 4.2 W Charger: Standby: Approx. 0.2 W Maximum: Approx. 3.2 W Operating conditions: 0 C40 C, 20 %80 % relative air humidity (dry) Note: L Design and specifications are subject to change without notice. L The illustrations in these instructions may vary slightly from the actual product.
These symbols (1, 2, 3) on the products, packaging, and/or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste. For proper treatment, recovery and recycling of old products and used batteries, please take them to applicable collection points, in accordance with your national legislation and the Directives 2002/96/EC and 2006/66/EC. By disposing of these products and batteries correctly, you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling. For more information about collection and recycling of old products and batteries, please contact your local municipality, your waste disposal service or the point of sale where you purchased the items.
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L Confirm correct polarities (S, T).

Setting up

Connections
L Use only the supplied Panasonic AC adaptor PQLV219E. Base unit
Click Rechargeable Ni-MH ONLY
Hook Press plug firmly. (220-240 V AC, 50 Hz)
Hook Use only the supplied telephone line cord. DSL/ADSL filter* (Not supplied) To telephone line
L When the language selection is displayed, see page 14.

Battery charge

Charge for about 7 hours. L When the batteries are fully charged, the charge indicator goes off.

Controls

Handset

H B C D E F K L I J

Control type A Soft keys The handset features 2 soft keys and a joystick. By pressing a soft key, or by pressing the centre of the joystick, you can select the feature shown directly above it on the display. B Joystick By pushing the joystick ({^}, {V}, {<}, or {>}) repeatedly, you can: scroll through (up, down, left, or right) various lists or items adjust the receiver or speaker volume (up or down) while talking L As all multiple items cannot be displayed on screen at the same time, you can quickly search the desired item to move screens by pushing the joystick right or left, instead of scrolling down or up line by line (page 26).
Charge indicator, Ringer indicator Speaker {C} (Talk) {s} (Speakerphone) Headset jack Dial keypad Receiver Display {ih} (Off/Power) {R/E} R: Recall/Flash E: Alarm shortcut key K Microphone L Charge contacts A B C D E F G H I J

C DEF G H

Charge contacts Speaker {4} (Erase) {} (Stop) {^}/{V} (Volume up/down) {7}/{8} (Repeat/Skip) F {6} (Play), Message indicator G {x} (Locator) H {s} (Answer on) Answer on indicator A B C D E
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Display

Handset display items Item w Meaning Within range of a base unit L When flashing: Handset is searching for base unit. (page 53) Paging, intercom mode Handset is on an outside call. Missed call*1 (page 30) L When displayed next to the battery icon: Answering system is on. (page 37) L When displayed with a number: New messages have been recorded. (page 39) Answering system answers calls with a greeting message and caller messages are not recorded. (Callers recording time, page 42) Battery level Alarm is on. (page 24) Voice enhancer is set. (page 17) Privacy mode is on. (page 22) Ringer volume is off. (page 23) Night mode is on. (page 25)

Item [1] -17 h 6

Meaning Handset number*2 Base unit number*2 Blocked call*1 (page 27, 31) New SMS message received.*3 (page 34) New voice mail message received.*4 (page 44) L Someone is using the line. L Answering system is being used by another handset or the base unit.

x k y u

*1 *2 *3 *4
Caller ID subscribers only Standby display setting, page 22 SMS users only Voice mail subscribers only
Soft key icons Icon U 1 M j n ~ Action Returns to the previous screen. Displays the menu. Accepts the current selection. Displays a previously dialled phone number. Opens the phonebook. Stores phone numbers in the call barred list. (page 27) Displays the phonebook search menu. Turns the key lock feature off. (page 17)

1 (centre of joystick) i N i M {V}/{^}: Display Setup i M {V}/{^}: Language i M {V}/{^}: Select your desired language. i M i {ih}
Note: L If you select a language you cannot read: {ih} i 1 i N i M i Push the joystick down 2 times. i M i Push the joystick down 5 times. i M i {V}/{^}: Select your desired language. i M i {ih}
Note: L To correct a digit, push the joystick left or right to move the cursor to the digit, then make the correction. L The date and time may be incorrect after a power failure. In this case, set the date and time again.
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Making calls

Lift the handset and dial the phone number. L To correct a digit, press ^. {C} When you finish talking, press {ih} or place the handset on the base unit or charger.
indicator flashes. To cancel, press {ih}. Editing/erasing/storing
j (right soft key) {V}/{^}: Select the desired phone number. i 1 Proceed with the desired operation. Editing a number before calling: {V}/{^}: Edit & Call i M i Use the joystick to move the cursor. i Edit the number. i {C} Erasing a number: {V}/{^}: Select Erase or Erase All. i M i {V}/{^}: Yes i M i {ih} Storing a number to the phonebook: {V}/{^}: Add Phonebook i M i To store the name, continue from step 3, Adding entries, page 18.

Using the speakerphone

Dial the phone number and press {s}. L Speak alternately with the other party. When you finish talking, press {ih}.
Note: L For best performance, use the speakerphone in a quiet environment. L To switch back to the receiver, press {C}. Adjusting the receiver or speaker volume Push the joystick up or down repeatedly while talking. Making a call using the redial list The last 10 phone numbers dialled are stored in the redial list (each 24 digits max.).
Note: L When editing: To erase a number, place the cursor on the number, then press ^. To insert a number, place the cursor to the right of where you want to insert the number, then press the appropriate dial key. Pause (for PBX/long distance service users) A pause is sometimes required when making calls using a PBX or long distance service. When storing a calling card access number and/or PIN in the phonebook, a pause is also needed (page 20).
j (right soft key) {V}/{^}: Select the desired phone number. {C}/{s} L If {s} is pressed and the other partys line is engaged, the unit automatically redials multiple times. While the handset is waiting to redial, the ringer
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Example: If you need to dial the line access number 0 when making outside calls with a PBX:
{0} i l Dial the phone number. i {C}
Useful features during a call
While mute is turned on, you can hear the other party, but the other party cannot hear you.
Note: L A 3 second pause is inserted each time l is pressed. Repeat as needed to create longer pauses.

Press 1 during conversation. L 1 flashes. To return to the conversation, press 1 again.

Answering calls

When a call is being received, the ringer indicator on the handset flashes.

Recall/flash

{R/E} allows you to use the special features of your host PBX such as transferring an extension call, or accessing optional telephone services. Note: L To change the recall/flash time, see page 22.
Lift the handset and press {C} or {s} when the unit rings. L You can also answer the call by pressing any dial key from {0} to {9}, {*}, or {#}. (Any key answer feature) When you finish talking, press {ih} or place the handset on the base unit or charger.
Auto talk You can answer calls simply by lifting the handset off the base unit or charger. You do not need to press {C}. To turn this feature on, see page 22. Adjusting the handset ringer volume Push the joystick up or down repeatedly to select the desired volume while the handset is ringing for an incoming call. Note: L You can also program the handset ringer volume beforehand (page 21).
For call waiting or Call Waiting Caller ID service users
To use call waiting, you must first subscribe to the call waiting service of your service provider/telephone company. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a call waiting tone. If you subscribe to both Caller ID and Call Waiting with Caller ID services, the 2nd callers information is displayed after you hear the call waiting tone on the handset.
Press {R/E} to answer the 2nd call. To switch between calls, press {R/E}.
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Note: L Please contact your service provider/ telephone company for details and availability of this service in your area. Note: L To listen to the recorded conversation, see page 38, 39.

Handset voice enhancer

This feature clarifies the voice of the person you are talking to, producing a more natural-sounding voice that is easier to hear and understand.

Call share

You can join an existing outside call. To join the conversation, press {C} when the other handset is on an outside call. Note: L A 2nd handset cannot join an outside call that is being recorded (page 17). L To prevent other users from joining your conversations with outside callers, turn the privacy mode on (page 22).
Press 1 during a call. {V}/{^}: Voice Enhancer i M {V}/{^}: Select Off, High Tone, or Low Tone. i M
Note: L When this feature is turned on, 6 is displayed. L Depending on the condition and quality of your telephone line, this feature may emphasise existing line noise. If it becomes difficult to hear, turn this feature off. L This feature is not available while using the speakerphone.

Key lock

1 (centre of joystick) i j iM {V}/{^}: Select the entry to be barred. i 1 {V}/{^}: Add Bar List i M {ih} 1 (centre of joystick) i # iMi~ Enter the phone number (24 digits max.). i M L To erase a digit, press ^. {ih}
By entering phone numbers:
Viewing/editing/erasing bar call numbers
1 (centre of joystick) i # i M {V}/{^}: Select the desired entry.
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Note: L Calls are disconnected when the handset moves from one radio cell to another. handsets installation manual for registration. Selecting a base unit When Auto is selected, the handset automatically uses any available base unit it is registered to. When a specific base unit is selected, the handset makes and receives calls using that base unit only. If the handset is out of range of that base unit, no calls can be made.
Registering a handset to a base unit
The supplied handset and base unit are pre-registered. If for some reason the handset is not registered to the base unit (for example, w flashes even when the handset is near the base unit), reregister the handset.
1 (centre of joystick) i N i M {V}/{^}: Select Base i M {V}/{^}: Select the desired base unit number, or Auto. i M L The handset starts searching for the base unit.
Handset: 1 (centre of joystick) i N i M {V}/{^}: Register i M 2 times {V}/{^}: Select a base unit number. iM L This number is used by the handset as a reference only. Base unit: Press and hold {x} for about 5 seconds, until the registration tone sounds. L If all registered handsets start ringing, press the same button to stop. Then repeat this step. L The next step must be completed within 90 seconds. Handset: Wait until Base PIN is displayed. i Enter the base unit PIN (default: 0000). i M L If you forget your PIN, see page 52. L When the handset has been registered successfully, w stops flashing.
Deregistering a handset A handset can cancel its own registration (or the registration of another handset) that is stored to the base unit. This allows the handset to end its wireless connection with the system.
1 (centre of joystick) i ! i M {3}{3}{5} {V}/{^}: Cancel Register i M L The numbers of all handsets registered to the base unit are displayed. Select the handset(s) you want to cancel by pressing the desired handset number. i M L The selected handset number(s) flashes. L To cancel a selected handset number, press the number again. The number stops flashing. {V}/{^}: Yes i M
Note: L When you purchase an additional handset, refer to the additional
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L A confirmation tone sounds as each handset number disappears. L The handset does not beep when cancelling its own registration. L Do not use more than one repeater at a time. Setting the repeater mode
1 (centre of joystick) i ! i M {V}/{^}: Repeater i M {V}/{^}: Select the desired setting. i M i {ih}
Cancelling a base unit A handset can cancel a base unit that it is registered to. This allows the base unit to end its wireless connection with the system.

Using a pre-recorded greeting message
The unit provides 2 pre-recorded greeting messages: If you erase or do not record your own greeting message, the unit plays a pre-recorded greeting asking callers to leave a message. If the message recording time (page 42) is set to Greeting Only, callers messages are not recorded and the unit plays a different prerecorded greeting message asking callers to call again.
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Operating the answering system during playback
Key {^} or {V} {7} {8} {} {4} Operation Adjust the speaker volume Repeat message*1 Skip message Stop playback Erase currently playing message
Listening to messages from the message list
You can select the item to play back.
1 (centre of joystick) i I i M {V}/{^}: Message List i M {V}/{^}: Select the desired item from the message list. i 0 L You can erase the selected message as follows: W i {V}/{^}: Yes i M When finished, press {ih}.
*1 If pressed within the first 5 seconds of a message, the previous message is played.

Erasing all messages

Press {4} 2 times while the unit is not in use.
Note: L If the item has already been heard, Q is displayed, even if it was heard using another handset. L Message is displayed in the message list for any recorded conversations or if the unit cannot receive caller information.
Listening to messages using the handset
When new messages have been recorded, u is displayed on the handset with the total number of new messages.
Operating the answering system
1 (centre of joystick) i I i M Key {^} or {V} (joystick) {1} or {<} (joystick) {2} or {>} (joystick) {3} {4} {5} {6} {7}{6} Operation Adjust the receiver or speaker volume (during playback) Repeat message (during playback)*1, *2 Skip message (during playback)*3 Enter the Settings menu Play new messages Play all messages Play greeting message Record greeting message
1 (centre of joystick) i I i M {V}/{^}: Select Play New Msg. or Play All Msg. i M When finished, press {ih}.
Note: L To switch to the receiver, press {C}. L If Messages Full is shown on the display, u and the total number of new messages are not displayed.
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Key {8} {9} or O {0} {*}{4}*4 {*}{5} {*}{6} Operation Turn answering system on Stop recording Stop playback Turn answering system off Erase currently playing message Erase all messages Erase greeting message*5

Edit the number. i {C}

Erasing all messages (centre of joystick) i I i
{V}/{^}: Erase All Msg. i M {V}/{^}: Yes i M i {ih}

Remote operation

Using a touch-tone phone, you can call your phone number from outside and access the unit to listen to messages or change answering system settings. The units voice guidance prompts you to press certain dial keys to perform different operations.
*1 If pressed within the first 5 seconds of a message, the previous message is played. *2 When you play a message from the message list, the currently playing message is played back from the beginning. *3 When you play a message from the message list, the unit stops message playback and the display goes back to the message list. *4 You can also erase as follows: W i {V}/{^}: Yes i M *5 Unit resets to a pre-recorded greeting message.

Remote access code

A 3-digit remote access code must be entered when operating the answering system remotely. This code prevents unauthorised parties from listening to your messages remotely. Important: L In order to operate the answering system remotely, you must first set a remote access code.
Calling back (Caller ID subscribers only)
If caller information is received for the call, you can call the caller back while listening to a message.
1 (centre of joystick) i I i M {V}/{^}: Settings i M {V}/{^}: Remote Code i M To turn on remote operation, enter the desired 3-digit remote access code. L To turn off remote operation, press {*}. M i {ih}
Press 1 during playback. {V}/{^}: Call Back i M
Editing the number before calling back
Press 1 during playback. {V}/{^}: Edit & Call i M
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Using the answering system remotely 1 Dial your phone number from a

touch-tone phone.

Key {9} {0} {*}{4} {*}{5} {*}{6}
Operation Stop recording Stop playback Turn answering system off Erase currently playing message Erase all messages Erase greeting message (during greeting message playback)*2 End remote operation (or hang up)
After the greeting message starts, enter your remote access code. L The unit announces the number of new messages. Follow the voice guidance prompts as necessary or control the unit using remote commands (page 41). When finished, hang up.

{*}{#}

Note: L You can also leave a message just as any outside caller can. After the greeting message starts, press {*} to skip the greeting message and record your message after the beep.

*1 If pressed within the first 5 seconds of a message, the previous message is played. *2 Unit resets to a pre-recorded greeting message.

Voice guidance

During remote operation, the units voice guidance starts and prompts you to press {1} to perform a specific operation, or press {2} to listen to more available operations.
Turning on the answering system remotely
If the answering system is off, you can turn it on remotely.
Dial your phone number from a touch-tone phone. Let the phone ring 20 times. L A long beep is heard. Enter your remote access code within 10 seconds after the long beep. L The greeting message is played back. L You can either hang up, or enter your remote access code again and begin remote operation (page 40).

Remote commands

You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you. Key {1} {2} {4} {5} {6} {7} Operation Repeat message (during playback)*1 Skip message (during playback) Play new messages Play all messages Play greeting message Record greeting message
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Answering system settings
Number of rings before the unit answers a call
You can change the number of times the phone rings Number of Rings before the unit answers a call. You can select 2 to 7 rings, or Auto. The default setting is 4 Rings. Auto: The units answering system answers at the end of the 2nd ring when new messages have been recorded, or at the end of the 5th ring when there are no new messages. If you call your phone from outside to listen to new messages (page 41), you know that there are no new messages when the phone rings for the 3rd time. You can then hang up without being charged for the call.
company to deactivate your voice mail service. If your service provider/telephone company cannot do this: Set this units Number of Rings setting so that this units answering system answers calls before the voice mail service of your service provider/telephone company does. It is necessary to check the number of rings required to activate the voice mail service provided by your service provider/ telephone company before changing this setting. Change the number of rings of the voice mail service so that the answering system can answer the call first. To do so, contact your service provider/telephone company.
1 (centre of joystick) i I i M {V}/{^}: Settings i M {V}/{^}: Number of Rings i M {V}/{^}: Select the desired setting. i M i {ih}

Callers recording time

You can change the maximum message recording time allotted to each caller. You can also select Greeting Only which sets the unit to greet callers but not record messages. The default setting is 3 Minutes.

handset number. L To stop paging, press {ih}.
During an outside call, press 4 to put the call on hold. L k flashes to indicate the outside call is on hold. Enter the desired handset number you want to transfer to. Wait for the paged party to answer. L If the paged party does not answer, press 4 to return to the outside call. To transfer the call: Press {ih}. L The outside call is routed to the handset. To establish a conference call: Press {3}. L To leave the conference, press {ih}. The other parties can continue the conversation.
When you finish talking, press {ih}.
Answering an intercom call 1 Press {C} to answer the page. 2 When you finish talking, press

Handset locator

You can locate a misplaced handset by pressing {x} on the base unit. L All registered handsets beep for 1 minute. To stop paging, press it again or {ih} on the handset.
Transferring a call without speaking to the other handset user
Perform step 1 and 2, Transferring calls, conference calls, page 45. {ih} L The outside call rings at the other handset.
Note: L If the other handset user does not answer the call within 1 minute, the call rings at your handset again.
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Answering a transferred call Press {C} to answer the page. Note: L After the paging party disconnects, you can talk to the outside caller.
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Character entry

The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 47). Use the joystick to move the cursor. Press dial keys to enter characters and numbers. Press ^ to erase the character or number highlighted by the cursor. Press and hold ^ to erase all characters or numbers. Press {*} to switch between uppercase and lowercase. To enter another character located on the same dial key, push the joystick right to move the cursor to the next space, then press the appropriate dial key.

Character entry modes

The available character entry modes are Alphabet (ABC), Numeric (0-9), Greek (F), Extended 1 (G), Extended 2 (H), and Cyrillic (I). For SMS messages, Alphabet (ABC), Numeric (0-9), Greek (F), and Extended 1 (G) modes are available. When in these entry modes except Numeric, you can select which character is entered by pressing a dial key repeatedly. When the unit displays the character entry screen: / (right soft key) i {V}/{^}: Select a character entry mode. i M Note: L The dial keys with *1, *2, *3, and *4 in the following tables have different character assignment for SMS. See the footnotes with *1, *2, *3, and *4. Alphabet character table (ABC)

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base units AC adaptor and turn off the handset, then reconnect the base units AC adaptor and turn on the handset. General use Problem The handset does not automatically turn on after installing/replacing batteries. The unit does not work. Cause/solution L The battery is empty or too weak to turn on the power. Place the handset on the base unit or charger, and let it charge. L Make sure the batteries are installed correctly (page 9). L Fully charge the batteries (page 9). L Check the connections (page 9). L Unplug the base units AC adaptor to reset the unit and turn off the handset. Reconnect the adaptor, turn on the handset and try again. L The handset has not been registered to the base unit. Register the handset (page 28). L The handset is in screen saver mode (page 13). Activate the handset display again by: pushing the joystick left {<} or right {>} when on a call. pressing {ih} at all other times. L LCD in charging is set to Off while on charge. Change the setting (page 22). L The handset is not turned on. Turn the power on (page 13).
The handset display is blank or dark.
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Problem I cannot hear a dial tone. Cause/solution L Make sure that you are using the supplied telephone line cord. Your old telephone line cord may have a different wiring configuration. L The base units AC adaptor or telephone line cord is not connected. Check the connections. L If you are using a splitter to connect the unit, remove the splitter and connect the unit to the wall jack directly. If the unit operates properly, check the splitter. L Disconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider/telephone company. L There are unviewed missed calls remaining. View them and erase y in the following way.
I do not know how to erase y (Missed call) from the display.
1 (centre of joystick) i j i M Push the joystick down to search from the most recent call, or push the joystick up to search from the oldest call.
Programmable settings Problem I have changed the display language to a language I cannot read. Cause/solution L Change the display language. {ih} i 1 i N i M i Push the joystick down 2 times. i M i Push the joystick down 5 times. i M i {V}/{^}: Select your desired language. i M i {ih} L A call is being received. Answer the call and start again after hanging up. L A call matching an entry in the call barred list is being received. Wait and try again later.

Noise is heard, sound cuts in and out.
The handset does not ring.
The base unit does not ring. I cannot make a call.
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Caller ID Problem Caller information is not displayed. Cause/solution L You must subscribe to a Caller ID service. Contact your service provider/telephone company for details. L If your unit is connected to any additional telephone equipment, remove and plug the unit directly into the wall jack. L If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. L Other telephone equipment may be interfering with this unit. Disconnect the other equipment and try again. L Depending on your service provider/ telephone company, the unit may display the callers information at the 2nd ring or later. L Move closer to the base unit. L Incorrect time information from incoming Caller ID changes the time. Set the time adjustment to Manual (off) (page 21).
Caller information is slow to display.
Time on the unit has shifted.
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SMS (Short Message Service) Problem The SMS message centre number is logged in the caller list and the message is not received. I cannot send or receive SMS messages. Cause/solution L Someone tried to send you a message while SMS is turned off. Turn it on (page 32).
L You have not subscribed to the appropriate service. Contact your service provider/ telephone company. L The SMS message centre number(s) are not stored or are incorrect. Store the correct numbers (page 32). L Message transmission was interrupted. Wait until the message has been sent before using other telephone functions. L If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. L The unit could not connect to the SMS message centre. Confirm that the correct SMS message centre numbers are stored. Confirm that SMS is turned on (page 32). L An error occurred while sending the message. Try again. L Your phone number is permanently withheld or you have not subscribed to the appropriate service. Contact your service provider/ telephone company.

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Model No.

Quick Guide

Connections

Base unit
KX-TG8421E/KX-TG8422E KX-TG8423E/KX-TG8424E
Click Correct Base unit (220-240 V AC, 50 Hz) Wrong Base unit Hook Press plug firmly. Use only the supplied Panasonic AC adaptor.
*For DSL/ADSL service users Important: L If you use a telephone line cord which is not supplied, the unit may not work properly.
Hook Use only the supplied telephone line cord. DSL/ADSL filter* (Not supplied) To telephone line

Charger

Press plug firmly.
Hooks (220-240 V AC, 50 Hz) Use only the supplied Panasonic AC adaptor.

PNQW1548ZA

DC1208DY1128
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Battery installation/Battery charge
Charge for about 7 hours.
Confirm Charging is displayed. Rechargeable Ni-MH ONLY
Note: L USE ONLY Ni-MH batteries AAA (R03) size. L Do NOT use Alkaline/Manganese/Ni-Cd batteries. L When the language selection is displayed after installing the batteries for the first time, you can select your desired language. {V}/{^}: Select your desired language. i M i {ih}

Screen saver mode

The backlight goes dark when on a call or turns off completely after 1 minute of inactivity if the handset is not on the base unit or charger. Activate the handset display again by: pushing the joystick left {<} or right {>} when on a call. pressing {ih} at all other times.

{<}, {>} {ih}

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Operating tips

Joystick
By pushing the joystick ({^}, {V}, {<}, or {>}) repeatedly, you can: scroll through (up, down, left, or right) various lists or items adjust the receiver or speaker volume (up or down) while talking

Volume up

Volume down

Soft keys

The handset features 2 soft keys and a joystick. By pressing a soft key, or by pressing the centre of the joystick, you can select the feature shown directly above it on the display.
Temporary switching the display mode
You can switch the display mode (single item/multi items) temporarily for the features below by pressing A. menu list, phonebook list, caller list, redial list, and recorded message list handset top menu icons shown below Icon j I X Feature Caller List Answer System SMS (Short Message Service) Icon N ! # Feature Handset Setup Base Unit Setup Caller Barred
<Example - Redial List>

111111

333333 444444
<single item> <multi items> Note: L To set the display mode to always show either single or multiple items: 1 i N i M i {V}/{^}: Display Setup i M i {V}/{^}: Display Mode i M i {V}/{^}: Select Single Item or Multi Items. i M i {ih} L When in multiple items display mode, you can switch the screen to confirm the detailed information by pressing A.
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Date and time (Handset)

1 (centre of joystick) i N i M {V}/{^}: Time Settings i M {V}/{^}: Set Date/Time i M Enter the current date, month, and year. i M Enter the current hour and minute. i M {ih}

Basic operations

Making/Answering calls (Handset) Making calls Answering calls To hang up To adjust the receiver/ speaker volume Making a call using the redial list Handset ringer volume Dial the phone number. i {C}/{s} {C}/{s} {ih} Push the joystick up or down repeatedly while talking. j (right soft key) i {V}/{^}: Select the desired phone number. i {C}/{s}
1 (centre of joystick) i N i M {V}/{^}: Ringer Setup i M {V}/{^}: Ringer Volume i M {V}/{^}: Select the desired volume. i M i {ih}
Phonebook (Handset) Adding entries
1 n (left soft key) i {V}/{^}: New Entry i M 3 Enter the partys name (16 characters max.). i

M L You can change the character entry mode by pressing /. L To enter a name, see the character table in the operating instructions.
4 Enter the partys phone number (24 digits max.).
5 {V}/{^}: Select the desired category. i M

2 times i {ih}

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Phonebook (Handset) Making calls
1 n (left soft key) 2 {V}/{^}: Select the desired entry.
L You can scroll through the phonebook entry by pushing and holding the joystick down or up.
Answering system (Base unit) Answering on/off Listening to messages Press {s} to turn on/off the answering system. {6}
Frequently asked questions
Question Why is w flashing? Cause/solution L The handset is too far from the base unit. Move closer. L The base units AC adaptor is not properly connected. Reconnect AC adaptor to the base unit. L You are using the handset or base unit in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference. L The handset is not registered to the base unit. Register it (page 8). L The handset is in screen saver mode. Activate the handset display again by: pushing the joystick left {<} or right {>} when on a call. pressing {ih} at all other times. L LCD in charging is set to Off while on charge. Change the setting. L Make sure the batteries are installed correctly. L Fully charge the batteries. L Clean the charge contacts and charge again.
Why is the handset display blank or dark?
What should I do when the handset does not turn on?
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Question How long is the battery operating time? Cause/solution L When you are using fully-charged Ni-MH batteries (supplied batteries); In continuous use: 15 hours max. Not in use (standby): 250 hours (10 days) max. L It is normal for batteries not to reach full capacity at the initial charge. Maximum battery performance is reached after a few complete cycles of charge/discharge (use). L Actual battery performance depends on a combination of how often the handset is in use and how often it is not in use (standby). L Even after the handset is fully charged, the handset can be left on the base unit or charger without any ill effect on the batteries. L If the batteries are fully charged until & is displayed, but ) is displayed after a few calls, replace the batteries with new ones. L The PIN is a 4-digit number that must be entered in order to change certain base unit settings. The default PIN is 0000. L You must subscribe to a Caller ID service. Contact your service provider/telephone company for details. L The message You must first subscribe to Caller ID. will be displayed until you receive caller information after subscribing to a Caller ID service. L You are using the handset or base unit in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference. L Move closer to the base unit. L If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. L Clean the battery ends (S, T) and the charge contacts with a dry cloth and charge again.

Can I keep the handset on the base unit or charger when I am not using it? When should I replace the batteries? What is a PIN?
What should I do to display caller information?
What should I do when noise is heard, sound cuts in and out?
What should I do when the operating time seems to be shorter even after I fully charged the batteries?
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Question What do I need to do to erase y (Missed call) from the display? Cause/solution L There are unviewed missed calls remaining. View them and erase y in the following way.
(centre of joystick) i j i M 2 Push the joystick down to search from the most
recent call, or push the joystick up to search from the oldest call.
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Registering a handset to a base unit
The supplied handset and base unit are pre-registered. If for some reason the handset is not registered to the base unit, re-register the handset. Handset
(centre of joystick) i N i M 2 {V}/{^}: Register i M 2 times 3 {V}/{^}: Select a base unit number. i M
Base unit Press and hold {x} for about 5 seconds, until the registration tone sounds. L The next step must be completed within 90 seconds.
Handset Wait until Base PIN is displayed. i Enter the base unit PIN (default: 0000). i M
L When the handset has been registered successfully, w stops flashing.
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Optional services (Caller ID and SMS)
If you subscribe to a Caller ID service,
caller information will be displayed when a call is received, or when viewing missed calls.

012345

you can identify who is calling by using different display colours and ringer tones (phonebook category).
To use SMS, you must subscribe to a Caller ID and/or an appropriate service such as SMS.
SMS (Short Message Service)
Sales and support information
Customer Care Centre L For customers within the U.K.: 3898 L For customers within the Republic of Ireland: L Visit our website for product information: www.panasonic.co.uk L E-mail: customer.care@panasonic.co.uk Direct Sales at Panasonic U.K. L Order accessory and consumable items for your product with ease and confidence by phoning our Customer Care Centre Monday - Thursday 9:00am 5:30pm, Friday 9:30am - 5:30pm (Excluding public holidays). L Or go on line through our Internet Accessory ordering application at www.panasonic.co.uk L Most major credit and debit cards accepted. L All enquiries transactions and distribution facilities are provided directly by Panasonic U.K. Ltd. L It couldnt be simpler! L Also available through our Internet is direct shopping for a wide range of finished products, take a browse on our website for further details.

Customer Care Helpline Tel. No.: U.K. 3898 / R.O.I. 01289 8333
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IMPORTANT

If you have any problems operating this product, please try the following:
1 Reconnect AC adaptor. 2 Use supplied telephone line cord. 3 Use rechargeable Ni-MH batteries.
(Alkaline batteries CANNOT be used.)
Refer to Troubleshooting in Operating Instructions and FAQs in this Quick Guide.
If you still have any problems, please call the Panasonic DECT Helpline
3898 (U.K.) (Rep of Ireland)
Lost Operating Instructions? Download at www.panasonic.co.uk.