Operating Instructions
Expandable Digital Cordless Answering System
with 2 Handsets Model No.

KX-TG1032

with 3 Handsets

Model No.

KX-TG1033

with 4 Handsets

KX-TG1034

with 5 Handsets

KX-TG1035
Model shown is KX-TG1032.
This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your telephone service provider. Charge the handset batteries for 7 hours before initial use. Please read these Operating Instructions before using the unit and save for future reference. For assistance, visit our website: http://www.panasonic.com/help for customers in the U.S.A. or Puerto Rico.

Table of Contents

Introduction
Product information. Accessory information. Important safety instructions. For best performance. 6 8
Transferring calls between handsets, conference calls. 34 Registering a handset. 35

Useful Information

Wall mounting (Base unit only). Belt clip. Headset (optional). Error messages. Troubleshooting. FCC and other information. Specifications. Customer services. Warranty. 49

Preparation

Setting up the base unit. 9 Setting up the handset. 9 Controls. 12 Display. 14 Setting the unit before use. 14

Making/Answering Calls

Making calls. 16 Answering calls. 16 Useful features during a call. 17

Index. 51

Phonebook
Handset phonebook. 18 Copying handset phonebook items. 20

Caller ID Service

Using Caller ID service. 21 Caller list. 21

Programming

Programmable settings. 23

Answering System

Answering system. 26 Turning the answering system on/off. 26 Greeting message. 27 Listening to messages using the base unit. 28 Listening to messages using the handset. 28 Remote operation. 29 Answering system settings. 31

Voice Mail Service

Using Voice Mail service. 33

Multi-unit Operation

Intercom. 34
For assistance, please visit http://www.panasonic.com/help

Product information

Thank you for purchasing a Panasonic cordless telephone. These operating instructions can be used for the following models:
Expanding your phone system
You can expand the phone system by registering optional handsets to a single base unit. L A maximum of 6 total handsets (included and optional) can be registered to a single base unit. Handset (optional): KX-TGA101

Accessory information

Included accessories
No. 1 Accessory Order number item AC adaptor PQLV207V for base unit Telephone PQJA10075Z line cord Wall mounting adaptor Batteries PQKL10088Z1 Quantity KX-TG KX-TG KX-TG KX-TG KX-TG KX-TG 1032S 1032B 1033S 1034S 1034B 1035S 1 1
HHR-4DPA (Part No. HHR55AAABU) PQYNTG1032SR PQKE10456Z2 PQLV30053ZS PQLV30053ZB
Handset cover*1 Belt clip Charger
AC adaptor PQLV209V for charger
*1 The handset cover comes attached to the handset. 5
Introduction Additional/replacement accessories
Accessory item Rechargeable nickel metal hydride (Ni-MH) batteries Accessory handset with charger Headset T-adaptor Order number HHR-4DPA KX-TGA101 KX-TCA60, KX-TCA86, KX-TCA88HA, KXTCA92, KX-TCA93, KX-TCA94, or KX-TCA95 KX-J66
Sales and support information

L To order additional/replacement accessories, call 1-800-332-5368. L TTY users (hearing or speech impaired users) can call 1-866-605-1277.
Important safety instructions
When using the product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read all instructions carefully. 2. Follow all warnings and instructions marked on the product. 3. Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a moist cloth for cleaning. 4. Do not use the product near water, for example near a bathtub, wash bowl, kitchen sink, etc. 5. Place the product securely on a stable surface. Serious damage and/or injury may result if the product falls. 6. Do not cover slots and openings on the product. They are provided for ventilation and protection against overheating. Never place the product near radiators, or in a place where proper ventilation is not provided. 7. Use only the power source marked on the product. If you are not sure of the type of power supplied to your home, consult your dealer or local power company. 8. Do not place objects on the power cord. Install the product where no one can step or trip on the cord. 9. Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. 10. Never push any objects through slots in the product. This may result in the risk of fire or electric shock. Never spill any liquid on the product.
11. To reduce the risk of electric shock, do not disassemble the product. Take the product to an authorized service center when service is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the product is subsequently used. 12. Unplug the product from power outlets and take to an authorized service center when the following conditions occur: A. When the power cord is damaged or frayed. B. If liquid has been spilled into the product. C. If the product has been exposed to rain or water. D. If the product does not work normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized service center. E. If the product has been dropped or physically damaged. F. If the product exhibits a distinct change in performance. 13. During thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning. 14. Do not use the product to report a gas leak, when in the vicinity of the leak.

SAVE THESE INSTRUCTIONS

WARNING:
L To prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture. L Unplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211PANA (1-800-211-7262). L Do not spill liquids (detergents, cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall jack, and do not use. L Do not place or use this product near automatically controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident. L Completely insert the AC adaptor/ power plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire. L Regularly remove any dust, etc. from the AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire.

L Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. L Use caution when installing or modifying telephone lines. L Do not touch the plug with wet hands. L The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible. Battery To reduce the risk of fire or injury to persons, read and follow these instructions. L Use only the battery(ies) specified. L Do not mix old and new battery(ies). L Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions. L Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed. L Exercise care when handling the battery(ies). Do not allow conductive materials such as rings, bracelets or keys to touch the battery(ies), otherwise a short circuit may cause the battery(ies) and/or the conductive material to overheat and cause burns. L Charge the battery(ies) provided, or identified for use with the product only, in accordance with the instructions and limitations specified in this manual. Medical L Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to

CAUTION:

Installation L Never install telephone wiring during a lightning storm. L Never install telephone line jacks in wet locations unless the jack is specifically designed for wet locations.
determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of 1.92 GHz to 1.93 GHz, and the power output is 125 mW (max.).) Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy. Environment L Keep the product away from electrical noise generating devices, such as fluorescent lamps and motors. L The product should be kept free from excessive smoke, dust, high temperature, and vibration. L The product should not be exposed to direct sunlight. L Do not place heavy objects on top of the product. L When you leave the product unused for a long period of time, unplug the product from the power outlet. L The product should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 5 C (41 F) or greater than 40 C (104 F). Damp basements should also be avoided. L The maximum calling distance may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc. L Operating the product near electrical appliances may cause interference. Move away from the electrical appliances. Routine care L Wipe the outer surface of the product with a soft moist cloth. Do not use benzine, thinner, or any abrasive powder.

For best performance

Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. L For maximum coverage and noisefree communications, place your base unit: at a convenient, high, and central location with no obstructions between the handset and base unit in an indoor environment. away from electronic appliances such as TVs, radios, personal computers, wireless devices or other phones. avoid facing radio frequency transmitters, such as external antennas of mobile phone cell stations (avoid putting the base unit on a bay window or near a window). L Coverage and voice quality depends on the local environmental conditions. L If the reception for a base unit location is not satisfactory, move the base unit to another location for better reception.

Setting up the base unit

Connecting the AC adaptor and telephone line cord
Connect the telephone line cord until it clicks into the base unit and telephone line jack (A). Connect the AC adaptor cord (B) by pressing the plug firmly (C). L Use only the included Panasonic AC adaptor PQLV207.
If you subscribe to a DSL service Please attach a noise filter (contact your DSL provider) to the telephone line between the base unit and the telephone line jack in the event of the following: Noise is heard during conversations. Caller ID features do not function properly.

(120 V AC, 60 Hz)

To single-line telephone jack (RJ11C)
Noise filter C To single-line telephone jack (RJ11C)

Setting up the handset

Connecting the AC adaptor
L Use only the included Panasonic AC adaptor PQLV209.
Note: L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) L The AC adaptor should be connected to a vertically oriented or floormounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected. L The unit will not work during a power failure. We recommend connecting a corded telephone to the same telephone line or to the same telephone line jack using a Panasonic T-adaptor (page 5).
Bottom of the charger Hooks Hooks Fasten the AC adaptor cord to prevent it from being disconnected.
Preparation Battery installation/ replacement 1 Press the notch of the handset cover
firmly, and slide it in the direction of the arrow. L When replacing batteries, remove the old batteries positive (S) end first. Attention:

A nickel metal hydride battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY (1-800822-8837) for information on how to recycle this battery.

Battery charge

Place the handset on the base unit or charger for 7 hours before initial use. L While charging, Charging is displayed and the charge indicator on the handset lights. When the batteries are fully charged, Charge completed is displayed. Base unit:
2 Insert the batteries negative (T) end
first. Close the handset cover.
Important: L USE ONLY Ni-MH batteries AAA (R03) size. L Do NOT use Alkaline/Manganese/NiCd batteries. L Install the batteries in proper order (S, T), matching the correct polarity. L When replacing batteries, we recommend using the Panasonic rechargeable batteries noted on page 5, 7. L Wipe the battery ends (S, T) with a dry cloth. L When installing the batteries, avoid touching the battery ends (S, T) or the unit contacts.

Charge contacts

Charger: Note: L When the batteries need to be charged, the handset beeps intermittently during use. Panasonic battery performance Operation While in use (talking) While not in use (standby) Operating time Up to 17 hours Up to 7.5 days
Note: L It is normal for the handset to feel warm during charging. L If you want to use the handset immediately, charge the batteries for at least 15 minutes. L To ensure that the batteries charge properly, clean the charge contacts of the handset, base unit, and charger with a soft, dry cloth once a month. Clean more often if the unit is subject to the exposure of grease, dust, or high humidity. L When the batteries are empty, the entire display may go blank and Charging may not be displayed for about 10 minutes even if you place the handset on the base unit or charger. Battery level Battery icon 7 Battery level Fully charged Medium Low Flashing: needs to be recharged.
Note: L Battery operating time may be shortened over time depending on usage conditions and surrounding temperature. L Battery power is consumed whenever the handset is off the base unit or charger, even when the handset is not in use. L After the handset is fully charged, displaying Charge completed, it may be left on the base unit or charger without any ill effect on the batteries. L The battery level may not be displayed correctly or the entire display may go blank after you replace the batteries. In this case, place the handset on the base unit or charger and let it charge for 7 hours.

An alarm will sound once for 3 minutes at the set time. Set the date and time beforehand (page 15).
1 {MENU} 2 {V}/{^}: Alarm i Press {OK} 2 times. 3 {V}/{^}: Select the desired alarm mode. i {OK}
Off Once Daily Turns alarm off. Press {OK} again, then press {OFF} to exit. The alarm sounds once at the set time. Enter the desired date. An alarm sounds daily at the set time.
4 Set the desired time. i {OK} 5 {V}/{^}: Select the desired ringer tone. i {OK}
L We recommend selecting a different ringer tone from outside call.
6 {V}/{^}: Save i {OK} i {OFF}
Note: L To stop the alarm, press any dial key or place the handset on the base unit or charger. L When the handset is in use, the alarm will not sound until the handset is in standby mode. L If you select Once, the setting will change to Off after the alarm sounds. L When the ringer volume is set to off, the handset rings at the low level for alarm.

Customer support

The handset can display the Internet address where you can download the operating instructions or get further information for this product using your computer.
1 {MENU} 2 {V}/{^}: Customer support i {OK} i {OFF}

Answering system

This unit contains an answering system which can answer and record calls for you when you are unavailable to answer the phone. Important: L Only 1 person can access the answering system at a time. L When callers leave messages, the unit records the day and time of each message. Make sure the date and time have been correctly set (page 15).
Turning the answering system on/off
Base unit Press {ANSWER ON} to turn on/off the answering system. L When the answering system is turned on, the ANSWER ON indicator lights. L When the answering system is turned off, the ANSWER ON indicator turns off. Handset

Memory capacity

The total recording capacity (including your greeting message) is about 16 minutes. A maximum of 64 messages can be recorded. L If the message memory becomes full, the MESSAGE indicator flashes rapidly (if the answering system is turned on). Erase unnecessary messages (page 28). L When the message memory becomes full, the greeting message is different depending on your situation: If you use the prerecorded greeting message, the unit automatically switches to another prerecorded greeting message asking callers to call again later. If you recorded your own greeting message, the same message is still announced to callers even though their messages are not recorded.

3 {V}/{^}: Answer on or Answer

offi {OK} i {OFF}

Screening calls
While a caller is leaving a message, you can listen to the call through the handsets speaker. You can answer the call by pressing {C} on the handset. Note: L To turn this feature off, see page 32.
Answering System 3 {V}/{^}: Play greeting i

Greeting message

When the unit answers a call, callers are greeted by a greeting message. You can record your own greeting message or use a prerecorded greeting message.

{OK} i {OFF}

Erasing your greeting message 1 {MENU} 2 {V}/{^}: Answering device i
Recording your greeting message
You can record your own greeting message (max. 2 minutes and 30 seconds). If you do not record a greeting message, a prerecorded greeting message is used.
3 {V}/{^}: Erase message i
4 {V}/{^}: Erase greeting i
5 {V}/{^}: Yes i {OK} i {OFF}
3 {V}/{^}: Record greeting i
4 After the handset beeps, speak
clearly about 20 cm (8 inches) away from the microphone.
5 To stop recording, press {OK}. 6 {OFF} Using a prerecorded greeting message
If you erase or do not record your own greeting message, the unit plays a prerecorded greeting message for callers and ask them to leave messages.
Playing back the greeting message 1 {MENU} 2 {V}/{^}: Answering device i
Listening to messages using the base unit
When new messages have been recorded, the MESSAGE indicator on the base unit flashes. Press {MESSAGE}. L The base unit plays new messages. L When you have no new messages, the base unit plays back all messages.
Listening to messages using the handset
When new messages have been recorded: New message is displayed. The message indicator on the handset flashes slowly if the message alert feature is turned on (page 32).
Operating the answering system
Key {>} or {<} Operation Adjust the speaker volume (during playback) Repeat message (during playback)*1 Skip message (during playback) Stop playback Erase message currently playing
3 {V}/{^}: Play new msg. or Play

all msg. i {OK}

For Voice Mail service subscribers If you subscribe to a flat-rate service package that includes Caller ID, Call Waiting, Voice Mail, and unlimited local/ regional/long distance calls, please note the following: L To use the Voice Mail service provided by your telephone service provider rather than the units answering system, turn off the answering system (page 26). L To use this units answering system rather than the Voice Mail service provided by your telephone service provider, please contact your telephone service provider to deactivate your Voice Mail service.
If your telephone service provider cannot do this: Set this units Ring count setting so that this units answering system answers calls before the Voice Mail service of your telephone service provider does. It is necessary to check the ring count required to activate the Voice Mail service provided by your telephone service provider before changing this setting. Change the ring count of the Voice Mail service so that the answering system can answer the call first. To do so, consult your telephone service provider.
2 {V}/{^}: Handset settings i
3 {V}/{^}: Other settings i
4 {V}/{^}: Message alert i
Note: L While message alert is on, battery operating time is shortened (page 11).

Call screening

This feature allows you to monitor a message from the handsets speaker when the answering system is recording a message. The default setting is On.

Callers recording time

You can change the maximum message recording time allotted to each caller. The default setting is 3 min.
3 {V}/{^}: Settings i {OK} 4 {V}/{^}: Call screening i
3 {V}/{^}: Settings i {OK} 4 {V}/{^}: Recording time i
5 {V}/{^}: Select the desired setting. 6 {OK} i {OFF} Message alert
You can select whether or not the message indicator on the handset flashes slowly when new messages are recorded. The default setting is Off. Important: L If there are new Voice Mail messages present (page 33), the message indicator also flashes slowly.

7 {V}/{^}: Yes i {OK} 8 After Deregistered is displayed,

press {OFF}.

3 {V}/{^}: Registration i {OK} 4 {V}/{^}: HS registration i

5 Base unit:

Press and hold {LOCATOR} until the registration tone sounds. L If all registered handsets start ringing, press {LOCATOR} to stop, then repeat this step. L After the base unit beeps, the rest of the procedure must be completed within 1 minute and 30 seconds.

6 Handset:

Press {OK}, then wait until a beep sounds and w stops flashing. Registering an additional handset See page 3 for information on the available model. Start from step 5.
Deregistering a handset 1 {MENU} 2 {V}/{^}: Handset settings i
{OK} For assistance, please visit http://www.panasonic.com/help
Useful Information 3 Insert the hooks on the wall
Wall mounting (Base unit only)
1 Lead the AC adaptor cord and
telephone line cord through the hole in the wall mounting adaptor in the direction of the arrow.
mounting adaptor into the holes 1 and 2 on the base unit.
4 Adjust the adaptor to hold the base
unit, then push it in the direction of the arrow until it clicks into place.
2 Tuck the telephone line cord inside
the wall mounting adaptor (A). Connect the AC adaptor cord and telephone line cord (B).

AC adaptor cord

Useful Information 5 Connect the telephone line cord.
Mount the unit by inserting the mounting pins into the round openings on the adaptor (for pin 2, use round cut out at the bottom of the adaptor if you are using the 4 inches phone plate), then sliding the unit down to secure it. Connect the AC adaptor to power outlet (page 9). L There are two common types of wall phone plates. The distance between 1 and 2 may vary depending on the size of the wall phone plate installed. To remove the wall mounting adaptor While pushing down the release levers (A), remove the adaptor (B).
mm (31/4 inches) or 102 mm (4 inches) 2 (120 V AC, 60 Hz) 83 mm (31/4 inches) 102 mm (4 inches)

Belt clip

You can hang the handset on your belt or pocket using the included belt clip. To attach the belt clip

I cannot hear a dial tone.
The indicator on the top right of the handset flashes slowly.
Programmable settings Problem I cannot program items. Cause/solution L Programming is not possible while either the base unit or another handset is being used. Try again later. L A call is being received. Answer the call and start again after hanging up.
While programming, the handset starts to ring.
Battery recharge Problem I fully charged the batteries, but 7 continues to flash. I fully charged the batteries, but the operating time seems to be short. The handset display is blank. Cause/solution L Clean the charge contacts and charge again (page 11). L The batteries may need to be replaced with a new ones (page 10). L Wipe the battery ends (S, T) and the unit contacts with a dry cloth. L Confirm that the batteries are properly installed. L Fully charge the batteries (page 10, 11).
Making/answering calls, intercom Problem w is displayed, but I cannot make a call. Cause/solution L The handset and base unit could not communicate for some reason, such as interference from other electrical appliances. Perform the following: Move the handset and base unit away from other electrical appliances. Move closer to the base unit. L Move the handset and base unit away from other electrical appliances. L Move closer to the base unit. L If your unit is connected to a telephone line with DSL service, we recommend connecting a noise filter between the base unit and the telephone line jack. Contact your DSL provider for details. L The ringer volume is turned off. Adjust it (page 24). L The dialing mode may be set incorrectly. Change the setting (page 14). L Another handset is in use. Try again later. L Make sure that an optional headset is connected properly (page 38). L Make sure that you have long distance service. L The called handset is too far from the base unit. L The called handset is in use. Try again later.
Static is heard, sound cuts in and out. Interference from other electrical units.
The handset does not ring. I cannot make a call.
I cannot have a conversation using the headset. I cannot make long distance calls. I cannot page the handset.
Caller ID Problem The handset does not display the callers name and/or phone number. Cause/solution L You have not subscribed to Caller ID service. Contact your telephone service provider to subscribe. L If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, disconnect the unit from the equipment and plug the unit directly into the wall jack. L If your unit is connected to a telephone line with DSL service, we recommend connecting a noise filter between the base unit and the telephone line jack. Contact your DSL provider for details. L The name display service may not be available in some areas. Contact your telephone service provider for details. L Other telephone equipment may be interfering with this unit. Disconnect the other equipment and try again. L The caller requested not to send caller information (page 21). L If a call is being transferred to you, the caller information is not displayed. L Generally, caller information is displayed from the 2nd ring. L The Caller ID number auto edit feature is turned off. Turn it on and try again (page 24). L You need to call back the edited number to activate Caller ID number auto edit. L The phone number you dialed might have an incorrectly edited pattern (for example, the long distance 1 or the area code is missing). Edit the phone number with another pattern (page 21).

The caller list/incoming phone numbers are not edited automatically. I cannot dial the phone number edited in the caller list.
Problem The 2nd callers information is not displayed during an outside call. Cause/solution L In order to use Caller ID, Call Waiting, or Call Waiting Caller ID (CWID), you must first contact your telephone service provider and subscribe to the desired service. After subscribing, you may need to contact your telephone service provider again to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID).
Answering system Problem I cannot listen to messages from a remote location. Cause/solution L A touch tone phone is required for remote operation. L Enter the remote code correctly (page 31). L The answering system is off. Turn it on (page 31). L The answering system is off. Turn it on (page 26, 31). L The message memory is full. Erase unnecessary messages (page 28, 29). L If you subscribe to the Voice Mail service, messages are recorded by the telephone service provider not your telephone (page 31). L Someone is operating the answering system. L If someone is talking on a conference call, you cannot operate the answering system. Try again later.
The unit does not record new messages.
I cannot operate the answering system.
FCC and other information
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requested, this number must be provided to the telephone company. L Registration No.(found on the bottom of the unit) L Ringer Equivalence No. (REN).0.1B A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with the product. It is designed to be connected to a compatible modular jack that is also compliant. The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for the product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isnt practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Service Center or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions

Accessory Purchases

Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:
http://www.pasc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at: 1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 9 pm, EST.) Panasonic Service and Technology Company 20421 84th Avenue South, Kent, WA 98032 (We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks.) TTY users (hearing or speech impaired users) can call 1-866-605-1277.

Service in Puerto Rico

Panasonic Puerto Rico, Inc. San Gabriel Industrial Park, Ave. 65 de Infantera, Km. 9.5, Carolina, Puerto Rico 00985 Phone (787)750-4300, Fax (787)768-2910

Warranty

PANASONIC CONSUMER ELECTRONICS COMPANY, DIVISION OF PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way, Secaucus, New Jersey 07094 PANASONIC PUERTO RICO, INC. San Gabriel Industrial Park, Ave. 65 de Infantera, Km. 9.5, Carolina, Puerto Rico 00985
Panasonic Telephone Products Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto Rico, Inc. (collectively referred to as the warrantor) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (Limited Warranty period), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor. Parts Labor One (1) Year One (1) Year During the Labor Limited Warranty period there will be no charge for labor. During the Parts Limited Warranty period, there will be no charge for parts. You must mail-in your product prepaid during the Limited Warranty period. This Limited Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only covers products purchased as new.

Mail-In Service

For assistance in the continental U.S.A. in obtaining repairs please ship the product prepaid to: Panasonic Service and Technology Company Customer Service Center 4900 George McVay Drive Suite B Door #12 McAllen, TX 78503 For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910. For Limited Warranty service for headsets if a headset is included with this product please call Panasonic at 1-800-332-5368. When shipping the unit carefully pack, include all accessories, and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the complaint, a return address and provide a day time phone number where you can be reached.

IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty installation, setup adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God. THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER LIMITED WARRANTY COVERAGE. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this excludes damages for lost time, lost calls or messages, cost of having someone remove or re-install an installed unit if applicable, travel to and from the servicer. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you. This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the Limited Warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to the warrantors Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.
Alarm: 25 Answering calls: 16 Answering system Erasing messages: 28, 29, 30 Listening to messages: 28, 29, 30 Turning on/off: 26, 29, 30, 31 Auto talk: 17 B Battery: 10, 11 Belt clip: 37 C Call screening: 26, 32 Call share: 17 Call Waiting: 17 Call Waiting Caller ID: 21 Caller ID edit: 21 Caller ID number auto edit: 22 Caller ID service: 21 Caller list: 21, 22 Chain dial: 19 Conference calls: 34 Connections: 9 Customer support: 25 D Date and time: 15 Deregistration: 35 Dialing mode: 14 Display Contrast: 24 Language: 14 E Error messages: 39 F Flash: 17 Flash time: 24 G Greeting message: 27 H Handset locator: 34 Headset, optional: 38 I Intercom: 34 K Key tone: 24 M Making calls: 16 Memory capacity (message recording): 26 Message alert: 32, 33 Missed calls: 21 Mute: 17 A