TG30xx.book Page 1 Thursday, February 1, 2007 5:19 PM

Operating Instructions

2.4 GHz Expandable Digital Cordless Phone

Model No.

KX-TG3021
2.4 GHz Expandable Digital Cordless Answering System

KX-TG3031

with 2 Handsets

KX-TG3032

with 3 Handsets

KX-TG3033

2.4 GHz Digital Cordless Answering System
with 4 Handsets Model No.

KX-TG3034

Model shown is KX-TG3021.
This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your telephone service provider. Charge the handset battery for 7 hours before initial use. Please read these Operating Instructions before using the unit and save for future reference. For assistance, visit our website: http://www.panasonic.com/help for customers in the U.S.A. or Puerto Rico.
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Table of Contents

Introduction
Product information. Accessory information. Important safety instructions. For best performance. 6 8
Transferring calls between handsets, conference calls. 36 Registering a handset. 36

Useful Information

Wall mounting. Headset (optional). Lanyard/strap eyelet. Error messages. Troubleshooting. FCC and other information. Specifications. Customer services. Warranty. 51

Preparation

Setting up the base unit. 9 Setting up the handset. 9 Controls. 12 Display. 13 Setting the unit before use. 14

Making/Answering Calls

Making calls. 15 Answering calls. 15 Useful features during a call. 16

Index. 53

Phonebook
Handset phonebook. 18 Copying handset phonebook items. 19

Caller ID Service

Using Caller ID service. 20 Caller list. 20

Programming

Programmable settings. 22

Answering System

Answering system. 27 Turning the answering system on/off. 27 Greeting message. 28 Listening to messages using the base unit. 28 Listening to messages using the handset. 29 Remote operation. 30 Answering system settings. 31

Voice Mail Service

Using Voice Mail service. 33

Multi-unit Operation

Intercom. 35
For assistance, please visit http://www.panasonic.com/help
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Product information

Thank you for purchasing a Panasonic cordless telephone. These operating instructions can be used for the following models:
Notable feature differences among the following models
Model no. KX-TG3021 KX-TG3031 KX-TG3032 KX-TG3033 KX-TG3034 Answering system r r r r Intercom

r r r r

*3 *3 r r r
*1 Intercom calls can be made between the handset and base unit. *2 Intercom calls can be made between the handsets. *3 Intercom calls can be made between the handsets by purchasing and registering 1 or more optional handsets (KX-TGA300, page 5).
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Introduction Special feature
N Handset voice enhancer This feature clarifies the voice of the person you are talking to, reproducing a more natural-sounding voice that is easier to hear and understand (page 17).

Accessory information

Included accessories
Quantity No. Accessory item Order number KX-TG KX-TG KX-TG KX-TG KX-TG 3021S/ 3032B 3033S 3034B 3034S KX-TG 3031S 1 3 3
AC adaptor for base unit Telephone line cord Wall mounting adaptor Battery
PQLV203 PQJA10075Z PQKL10084Z2 HHR-P107 PQYNTG3032BR
Handset cover*1 PQYNTG6051SR Charger AC adaptor for charger PQLV30054ZS PQLV30054ZB PQLV208
*1 The handset cover comes attached to the handset. 5
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Introduction Additional/replacement accessories
Accessory item Rechargeable nickel metal hydride (Ni-MH) battery Accessory handset with charger Headset Order number HHR-P107 KX-TGA300 KX-TCA60, KX-TCA86, KX-TCA88HA, KX-TCA92, KX-TCA93, KX-TCA94, or KX-TCA95 KX-J66

T-adaptor

Expanding your phone system
You can expand the phone system by registering optional handsets to a single base unit. L A maximum of 4 total handsets (included and optional) can be registered to a single base unit. L KX-TG3034: An additional handset cannot be registered. Handset (optional): KX-TGA300
Sales and support information
L To order additional/replacement accessories, call 1-800-332-5368. L TTY users (hearing or speech impaired users) can call 1-866-605-1277.
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Important safety instructions
When using the product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read all instructions carefully. 2. Follow all warnings and instructions marked on the product. 3. Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a moist cloth for cleaning. 4. Do not use the product near water, for example near a bathtub, wash bowl, kitchen sink, etc. 5. Place the product securely on a stable surface. Serious damage and/or injury may result if the product falls. 6. Do not cover slots and openings on the product. They are provided for ventilation and protection against overheating. Never place the product near radiators, or in a place where proper ventilation is not provided. 7. Use only the power source marked on the product. If you are not sure of the type of power supplied to your home, consult your dealer or local power company. 8. Do not place objects on the power cord. Install the product where no one can step or trip on the cord. 9. Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. 10. Never push any objects through slots in the product. This may result in the risk of fire or electric shock. Never spill any liquid on the product.

11. To reduce the risk of electric shock, do not disassemble the product. Take the product to an authorized service center when service is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the product is subsequently used. 12. Unplug the product from power outlets and take to an authorized service center when the following conditions occur: A. When the power cord is damaged or frayed. B. If liquid has been spilled into the product. C. If the product has been exposed to rain or water. D. If the product does not work normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized service center. E. If the product has been dropped or physically damaged. F. If the product exhibits a distinct change in performance. 13. During thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning. 14. Do not use the product to report a gas leak, when in the vicinity of the leak.

SAVE THESE INSTRUCTIONS

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WARNING:

L To prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture. L Unplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211PANA (1-800-211-7262). L Do not spill liquids (detergents, cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall jack, and do not use. L Do not place or use this product near automatically controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident. L Completely insert the AC adaptor/ power plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire. L Regularly remove any dust, etc. from the AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire.

2 Insert the battery (A), and press it
down until it snaps into position (B). Then close the handset cover (C, D).

Charge contacts

L Model shown is KX-TG3021. Charger: Available model: KX-TG3032/KX-TG3033/ KX-TG3034
Important: L Use only the rechargeable Panasonic battery noted on page 5. Attention:
A nickel metal hydride battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY (1-800822-8837) for information on how to recycle this battery.
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Note: L If you want to use the handset immediately, charge the battery for at least 15 minutes. L To ensure that the battery charges properly, clean the charge contacts of the handset, base unit, and charger with a soft, dry cloth once a month. Clean more often if the unit is subject to the exposure of grease, dust, or high humidity. L When the battery is empty, Charge for 7h is displayed and the charge indicator does not light for about 5 minutes to concentrate on charging. Battery level Battery icon 7 Battery level Fully charged Medium Low Flashing: needs to be recharged. Empty Note: L Battery operating time may be shortened over time depending on usage conditions and surrounding temperature. L Battery power is consumed whenever the handset is off the base unit or charger, even when the handset is not in use. L After the handset is fully charged, displaying Charge completed, it may be left on the base unit or charger without any ill effect on the battery. L The battery level may not be displayed correctly after you replace the battery. In this case, place the handset on the base unit or charger and let it charge for 7 hours.
Symbols used in these operating instructions
Symbol {} Button name/ soft key name Meaning The words in the brackets indicate button names/soft key names on the handset and base unit. Example: Unit keys: {C}, {OFF} Soft keys: {View CID}, {Phonebook} Proceed to the next operation. The words in quotations indicate the menu on the display. Press {V} or {^} to select Off.
Note: L When the battery needs to be charged, the handset beeps intermittently during use. Panasonic battery performance Operation While in use (talking) While not in use (standby) While using the clarity booster feature (page 17) Operating time Up to 5 hours Up to 11 days Up to 3 hours
i Example: Alarm Example: {V}/{^}: Off
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Controls

Base unit (KX-TG3021)
Base unit (KX-TG3031/KXTG3032/KX-TG3033/KXTG3034)

D E A F G H I NML K J

A B C D E F G H I J K L M N {GREETING REC} (Recording) {GREETING CHECK} Speaker {ERASE} {ANSWER ON} ANSWER ON indicator {MESSAGE} MESSAGE indicator {>} (SKIP) IN USE indicator {LOCATOR} {INTERCOM} VOLUME {<} {>} MIC (Microphone) {<} (REPEAT) {STOP} Charge contacts

A {LOCATOR} B IN USE indicator C Charge contacts
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Preparation Handset

K L M A B C D E F
Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display by pressing {^}, {V}, {<}, or {>}. Adjusting audio volume Press {^} or {V} repeatedly while talking.

N O B P Q

{^} {<} {V}
Using the soft keys The handset features 2 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display.

{>}

G H I J

A B C D E F G H I J K L

M N O P Q R
Speaker Soft keys Headset jack {C} (TALK) Navigator key ({^} {V} {<} {>}) {s} (SP-PHONE) {*} (TONE) {FLASH} {CALL WAIT} Microphone Charge contacts Lanyard/strap eyelet Charge indicator Ringer indicator Message indicator Receiver Display {MENU} {OFF} {PAUSE} {REDIAL} {HOLD} {INTERCOM}
10:30AM [1] View Phone KCID book L

Display

Handset display items Displayed item J 5 Example: [1] Meaning Voice enhancer is on. Battery level The handsets extension number (example shown here: handset 1)
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Setting the unit before use
Important: L To program features by scrolling through the display menus, see page 22.

Dialing mode

If you cannot make calls, change this setting according to your telephone line service. The default setting is Tone. Tone: For tone dial service. Pulse: For rotary/pulse dial service.

Display language

You can select either English or Espaol as the display language. The default setting is English.
1 {MENU} i {0}{5}{1} 2 {V}/{^}: Select the desired setting. 3 {Save} i {OFF} Date and time
Set the correct date and time. To use the available alarm function (page 26). When you play back a message from the answering system (page 28), the unit announces the day and time it was recorded. (KX-TG3031/KXTG3032/KX-TG3033/KX-TG3034)

1 KX-TG3021

{MENU} i {0}{8} KX-TG3031/KX-TG3032/KXTG3033/KX-TG3034 {MENU} i {0}{8}{1}
2 {V}/{^}: Select the desired setting. 3 Press the right soft key to save. i
1 {MENU} i {4}{1} 2 Enter the current month, day, and

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Auto talk This feature allows you to answer a call by simply lifting the handset off the base unit or charger. You do not need to press {C}. To activate this feature, see page 24. Temporary ringer off While the handset is ringing for an outside call, you can turn the ringer off temporarily by pressing {OFF}. Adjusting the base unit ringer volume Available model: KX-TG3031/KX-TG3032/ KX-TG3033/KX-TG3034 Press {>} or {<} repeatedly to select the desired volume. L To turn the ringer off, press and hold {<} until the unit beeps 2 times. rapidly. After 4 additional minutes on hold, the call is disconnected.

Mute button

While mute is turned on, you can hear the other party, but the other party cannot hear you. To mute your voice, press {Mute}. L To return to the conversation, press {Mute} or {C}. Note: L When this feature is turned on, {Mute} flashes. L {Mute} is a soft key visible on the handset display during a call.

FLASH button

Pressing {FLASH} allows you to use special features of your host PBX such as transferring an extension call, or accessing optional telephone services such as Call Waiting. Note: L To change the flash time, see page 25.
Useful features during a call

HOLD button

This feature allows you to put an outside call on hold. Press {HOLD} 2 times during an outside call. L To release the hold, press {C}. L Another handset user can take the call by pressing {C}. Note: L If another phone is connected to the same line (page 9), you can also take the call by lifting its handset. L If a call is kept on hold for more than 6 minutes, an alarm tone starts to sound and the ringer indicator flashes
For Call Waiting service users
To use Call Waiting, you must subscribe to Call Waiting service of your telephone service provider. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a Call Waiting tone. Please contact your telephone service provider for details and availability of this service in your area. Press {CALL WAIT} to answer the 2nd call. L To switch between calls, press {CALL WAIT}.
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Making/Answering Calls Temporary tone dialing (for rotary/pulse service users)
You can temporarily switch the dialing mode to tone when you need to access touch tone services (for example, answering services, telephone banking services, etc.). Press {*} (TONE) before entering access numbers which require tone dialing. Press {(VE)} during an outside call to turn on or off this feature. Note: L When this feature is turned on, J is displayed. L Depending on the condition and quality of your telephone line, this feature may emphasize existing line noise. If it becomes difficult to hear, turn this feature off.

number. Searching for a name by initial

5 {OFF}

Character table for entering names Key {1} {2} {3} {4} {5} {6} {7} {8} {9} {0} {*} {#} Character & ( ) , . / 1 a b c A B C 2 d e f g h i j k l D E F 3 G H I 4 J K L 5 s P Q R S 7
1 {Phonebook} i {Search} 2 Press the dial key ({0} {9}, {#}, or
{*}) that corresponds to the first letter you are searching for (see the character table, page 18). Example: LISA Press {5} repeatedly to display the first phonebook entry starting with the initial L and go to step 3. L If there is no item corresponding to the letter you selected, the next item is displayed.
m n o M N O 6 p q r t u v T U V 8
w x y z W X Y Z Space ; #
3 Press {V} to select the desired item. 4 Press {C} to dial the phone
L To enter another character that is located on the same dial key, first press {>} to move the cursor to the next space.
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Phonebook Editing items in the phonebook 1 Find the desired item (page 18). i

{Edit}

Copying handset phonebook items
You can copy one or all of the phonebook items from one handset to another.
2 Edit the name if necessary (see the
character table, page 18). i {Next}
3 Edit the phone number if necessary.
i {Next} i {Save} i {OFF}
Copying an item 1 {MENU} i {#}{1} 2 {V}/{^}: Select the handset to copy

to. i {Next}

Erasing items in the phonebook 1 Find the desired item (page 18). 2 {Erase} i {Yes} i {OFF} Chain dial
This feature allows you to dial phone numbers in the handset phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the handset phonebook, without having to dial manually.
3 {V}/{^}: Select the desired item. i

{Send}

4 Press {OFF} after the long beep. Copying all items 1 {MENU} i {#}{2} 2 {V}/{^}: Select the handset to copy

to. i {Send}

3 Press {OFF} after the long beep.
1 During an outside call, press

{MENU}.

2 {V}/{^}: Phonebook i {Select} 3 Find the desired item (page 18). i
{Call} Note: L When storing a calling card access number and your PIN in the phonebook as one phonebook item, press {PAUSE} to add pauses after the number and PIN as necessary (page 15). L If you have rotary/pulse service, you need to press {*} before pressing {MENU} in step 1 to change the dialing mode temporarily to tone. For assistance, please visit http://www.panasonic.com/help
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Using Caller ID service

This unit is Caller ID compatible. To use Caller ID features, you must subscribe to Caller ID service of your telephone service provider. Caller ID features When an outside call is being received, the calling partys name and phone number are displayed. Caller information for the last 50 callers is logged in the caller list by the most recent call to the oldest. L Generally caller information is displayed from the 2nd ring. L If the unit cannot receive caller information, the following is displayed: Out of area: The caller dialed from an area which does not provide Caller ID service. Private caller: The caller requested not to send caller information. Long distance: The caller called you long distance. L If the unit is connected to a PBX system, caller information may not be received properly. Consult your PBX supplier. Missed calls If a call is not answered, the unit treats the call as a missed call. You can view the number of missed calls by pressing {View CID}. Custom name display When the Caller ID number is received and it matches a phone number stored in the phonebook, the stored name from the phonebook is displayed and logged in the caller list.

Storing caller information into the phonebook 1 {View CID} 2 {V}/{^}: Select the desired item. i
{Select} L To edit the number, press {Edit} repeatedly until the phone number is shown in the desired format.

3 {Save}

L If there is name information for the caller, skip to step 5.
4 Enter the name (see the character
table, page 18). i {Next} i {Save}
5 {OFF} Erasing selected caller information 1 {View CID} 2 {V}/{^}: Select the desired item. 3 {Erase} i {Yes} i {OFF}
Erasing all caller information
1 {View CID} 2 {All erase} i {Yes}
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Programmable settings

You can customize the unit by programming the following features using the handset. To access the features, there are 2 methods: scrolling through the display menus (page 22) using the direct commands (page 24) L Mainly the direct command method is used in these operating instructions.
Programming by scrolling through the display menus 1 {MENU} 2 Press {V} or {^} to select the desired menu. i {Select}
L If there is a sub-menu(s), press {V} or {^} to select the desired item. i {Select}
3 Press {V} or {^} to select the desired setting. i {Save}
L This step may vary depending on the feature being programmed.

4 {OFF}

Main menu Message play (KX-TG3031/ KX-TG3032/ KX-TG3033/ KX-TG3034) V.M. access Alarm Ringer setting Sub-menu 1 Sub-menu 2 Page 29
Ringer volume Ringer tone time*1

Set date & time

Date and
Time adjustment*1 Voice enhancer Copy phonebook
Copy 1 item Copy all items

Customer support

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Main menu Initial setting Sub-menu 1 Set answering (KX-TG3031/ KX-TG3032/ KX-TG3033/ KX-TG3034) Voice Mail Sub-menu 2 Ring count*1

Page 33 32, 34 16 21

Recording time*1 Remote code
Store VM access#*1 VM tone detect
Message alert LCD contrast Key tone Auto talk Caller ID edit Set tel line
Set dial mode Set flash time*1 Set line mode
Set base unit (KX-TG3031/ KX-TG3032/ KX-TG3033/ KX-TG3034) Registration

Ringer tone*1

HS registration Deregistration

Change language

Display Voice prompt*1 (KX-TG3031/ KX-TG3032/ KX-TG3033/ KX-TG3034)
*1 If you program these settings using one of the handsets, you do not need to program the same item using another handset.
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Programming Programming using the direct commands 1 {MENU} 2 Enter the desired feature code. 3 Enter the desired setting code. i {Save}
Note: L In the following table, < > indicates the default setting. L If you make a mistake or enter the wrong code, press {OFF}, then start again from step 1. Feature Alarm Auto talk

Feature code {8} {0}{3} {0}{4}
Setting code {1}: Once {0}: <Off> {1}: On {0}: <Off> {1}: <On> {0}: Off

System setting*1

Page 21
Caller ID edit (Caller ID number auto edit) Copy phonebook (1 item) Copy phonebook (all items) Date and time Deregistration HS registration Key tone*3 LCD contrast (Display contrast) Message alert Ringer tone (Handset)
{#}{1} {#}{2} {4}{1} {0}{0}{2} {0}{0}{1} {0}{2} {0}{1} {0}{#} {1}{2} {1}{1} {0}{5}{1}
{1}: <On> {0}: Off {1}{6}: Level 16 <3> {1}: On {0}: <Off> {1}{3}: Tone <1>3 {4}{7}: Melody 14 {1}: Low {2}: Medium {3}: <High> {0}: Off {1}: Pulse {2}: <Tone>

r r

36 32, 34 14
Ringer volume (Handset) Set dial mode
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Feature Set flash time*5 Feature code {0}{5}{2} Setting code {1}: <700ms> {2}: 600ms {3}: 400ms {4}: 300ms {5}: 250ms {6}: 110ms {7}: 100ms {8}: 90ms {1}: A {2}: <B> {1}: <Caller ID[auto]> {0}: Manual System setting*1 r Page 16
Set line mode*6 Store VM access# Time adjustment*7 (Caller ID subscribers only) V.M. access VM tone detect Voice enhancer KX-TG3021 only Feature Change language (Display language)
{0}{5}{3} {0}{7}{1} {4}{2}

{3} {0}{7}{2} {5}

{1}: <On> {0}: Off {1}: On {0}: <Off>

Feature code {0}{8}

Setting code {1}: <English> {2}: Espaol

System setting*1

Page 14
KX-TG3031/KX-TG3032/KX-TG3033/KX-TG3034 only Feature Display (Change language) Message play Recording time Remote code Ring count Ringer tone (Base unit) Feature code {0}{8}{1} {2} {0}{6}{2} {0}{6}{3} {0}{6}{1} {0}{*}{1} Setting code {1}: <English> {2}: Espaol {1}: 1min {2}: 2min {3}: <3min> Default: 11 {2}{7}: 27 rings <4> {0}: Toll saver {1}{3}: Tone <1>3 System setting*1 r r r r Page 31
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Feature Voice prompt (Change language) Feature code {0}{8}{2} Setting code {1}: <English> {2}: Espaol System setting*1 r Page 14
*1 If System setting column is checked, you do not need to program the same item using another handset. *2 If you subscribe to Caller ID service and want to view the callers information after lifting up the handset to answer a call, turn off this feature. *3 Turn this feature off if you prefer not to hear key tones while you are dialing or pressing any keys, including confirmation tones and error tones. *4 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (tone 1 to 3). If you select a melody, you cannot distinguish lines by their ringers. *5 The flash time depends on your telephone exchange or host PBX. Consult your PBX supplier if necessary. The setting should stay at 700ms unless pressing {FLASH} fails to pick up the call waiting call. *6 Generally, the line mode setting should not be adjusted. If Line in use is not displayed when another phone connected to the same line is in use, you need to change the line mode to A. *7 This feature allows the unit to automatically adjust the date and time setting when caller information is received. To use this feature, set the date and time first.

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Greeting message

When the unit answers a call, callers are greeted by a greeting message. You can record your own greeting message or use a prerecorded greeting message.
Listening to messages using the base unit
When new messages have been recorded, the MESSAGE indicator on the base unit flashes. Press {MESSAGE}. L The base unit plays new messages. L When you have no new messages, the base unit plays back all messages.
Recording your greeting message
You can record your own greeting message (max. 2 minutes). If you do not record a greeting message, a prerecorded greeting message is used.
1 {GREETING REC} 2 Within 10 seconds, press

{GREETING REC} again.

Operating the answering system
Key {>} or {<} {<} {>} {STOP} Operation Adjust the speaker volume Repeat message (during playback)*1 Skip message (during playback) Pause message To resume playback, press {MESSAGE}. To stop playback completely, press {STOP} again. Erase message currently playing
3 After the base unit beeps, speak
clearly about 20 cm (8 inches) away from the MIC.
4 To stop recording, press {STOP}. Using a prerecorded greeting message
If you erase or do not record your own greeting message, the unit plays a prerecorded greeting message for callers and ask them to leave messages.
Playing back the greeting message

Press {GREETING CHECK}.

{ERASE}
Erasing your greeting message
Press {GREETING CHECK}, and then press {ERASE} while your greeting message is playing.
*1 If pressed within the first 5 seconds of a message, the previous message is played. Erasing all messages Press {ERASE} 2 times while the unit is not being used.
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Listening to messages using the handset
When new messages have been recorded: New message is displayed. The message indicator on the handset flashes slowly if the message alert feature is turned on (page 32).
You can also operate the answering system by pressing dial keys on the handset during playback. Key {^} or {V} {1} or {<} {2} or {>} {4} {5} {8} {9} {0} {*}{4} or {Erase} {*}{5} Operation Adjust the receiver/ speaker volume Repeat message (during playback)*1 Skip message (during playback) Play new messages Play all messages Turn answering system on Stop playback*2 Turn answering system off Erase message currently playing Erase all messages
1 {MENU} 2 {V}/{^}: Message play i
{Select} L The handset plays new messages. L When you have no new messages, the handset plays back all messages.

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provider rather than the units answering system, turn off the answering system (page 27). L To use this units answering system rather than the Voice Mail service provided by your telephone service provider, please contact your telephone service provider to deactivate your Voice Mail service. If your telephone service provider cannot do this: Set this units Ring count setting so that this units answering system answers calls before the Voice Mail service of your telephone service provider does. It is necessary to check the ring count required to activate the Voice Mail service provided by your telephone service provider before changing this setting. Change the ring count of the Voice Mail service so that the answering system can answer the call first. To do so, consult your telephone service provider. Important: L If there are new Voice Mail message present (page 33), the message indicator also flashes slowly.
1 {MENU} i {0}{#} 2 {V}/{^}: Select the desired setting. 3 {Save} i {OFF}
Note: L While message alert is on, battery operating time is shortened (page 11).

Callers recording time

You can change the maximum message recording time allotted to each caller. The default setting is 3min.
1 {MENU} i {0}{6}{2} 2 {V}/{^}: Select the desired setting. 3 {Save} i {OFF} Message alert
You can select whether or not the message indicator on the handset flashes slowly when new messages are recorded. The default setting is Off.
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Example:

Using Voice Mail service
Voice Mail is an automatic answering service offered by your telephone service provider. After you subscribe to this service, the telephone service providers Voice Mail system will answer calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by the telephone service provider, not your telephone. Important: L To use the Voice Mail service provided by your telephone service provider rather than the units answering system, turn off the answering system (page 27).
1-222-333-4444 VM access number

Pauses Password

To erase the Voice Mail access number Repeat step 1, then press and hold {Clear} until all digits are erased. Press {Save}, then press {OFF}.
Voice Mail (VM) tone detection
Your telephone service provider sends special signals (sometimes called Voice Mail tones or stutter tones) to the unit to let you know you have new Voice Mail messages. If you hear a series of dial tones followed by a continuous dial tone after you press {C}, you have new Voice Mail messages. Minutes after you hang up a call or after the phone stops ringing, your unit will check the phone line to see if new Voice Mail messages have been recorded. Turn this feature off when: You do not subscribe to Voice Mail service. Your telephone service provider does not send Voice Mail tones. Your phone is connected to a PBX. If you are not sure which setting is required, consult your telephone service provider. Turning VM tone detection on/off The default setting is On.

The caller list/incoming phone numbers are not edited automatically. I cannot dial the phone number edited in the caller list.
The 2nd callers information is not displayed during an outside call.
TG30xx.book Page 45 Thursday, February 1, 2007 5:19 PM
Answering system (KX-TG3031/KX-TG3032/KX-TG3033/KX-TG3034) Problem I cannot listen to messages from a remote location. Cause/solution L A touch tone phone is required for remote operation. L Enter the remote code correctly (page 31). L The answering system is off. Turn it on (page 31). L The answering system is off. Turn it on (page 27, 31). L The message memory is full. Erase unnecessary messages (page 28, 29). L If you subscribe to the Voice Mail service, messages are recorded by the telephone service provider not your telephone (page 31). L Someone is operating the answering system. L If someone is talking on a conference call, you cannot operate the answering system. Try again later.
The unit does not record new messages.
I cannot operate the answering system.
TG30xx.book Page 46 Thursday, February 1, 2007 5:19 PM
FCC and other information
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requested, this number must be provided to the telephone company. L Registration No.(found on the bottom of the unit) L Ringer Equivalence No. (REN).0.1B A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with the product. It is designed to be connected to a compatible modular jack that is also compliant. The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for the product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isnt practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Service Center or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions

TG30xx.book Page 48 Thursday, February 1, 2007 5:19 PM
interference is experienced, move the cordless telephone further away from the TV or VCR. This will often reduce, or eliminate, interference. FCC RF Exposure Warning: L This product complies with FCC radiation exposure limits set forth for an uncontrolled environment. L To comply with FCC RF exposure requirements, the base unit must be installed and operated 20 cm (8 inches) or more between the product and all persons body (excluding extremities of hands, wrist and feet). L This product may not be collocated or operated in conjunction with any other antenna or transmitter. L For body-worn operation, the handset must be used only with a non-metallic accessory. Use of other accessories may not ensure compliance with FCC RF exposure requirements.

Notice

ENERGY STAR As an ENERGY STAR Participant, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark.
TG30xx.book Page 49 Thursday, February 1, 2007 5:19 PM

Specifications

General Operating environment Frequency Base unit Dimensions Mass (Weight) Approx. height 95 mm width 116 mm depth 143 mm (3 3/4 inches 4 9/16 inches 5 5/8 inches) KX-TG3021 Approx. 210 g (0.46 lb.) KX-TG3031/KX-TG3032/KX-TG3033/KX-TG3034 Approx. 250 g (0.55 lb.) Standby: Approx. 1.4 W Maximum: Approx. 4.2 W 125 mW (max.) AC adaptor (120 V AC, 60 Hz) 5 C 40 C (41 F 104 F) 2.4 GHz 2.48 GHz
Power consumption Power output Power supply Handset Dimensions Mass (Weight) Power output Power supply
Approx. height 156 mm width 48 mm depth 33 mm (6 1/8 inches 1 7/8 inches 1 5/16 inches) Approx. 150 g (0.33 lb.) 125 mW (max.) Ni-MH battery (3.6 V, 650 mAh)
Charger (KX-TG3032/KX-TG3033/KX-TG3034) Dimensions Mass (Weight) Power consumption Power supply Approx. height 68 mm width 82 mm depth 87 mm (2 11/16 inches 3 7/32 inches 3 7/16 inches) Approx. 80 g (0.18 lb.) Standby: Approx. 0.4 W Maximum: Approx. 3.2 W AC adaptor (120 V AC, 60 Hz)
Note: L Design and specifications are subject to change without notice. L The illustrations in these instructions may vary slightly from the actual product.
TG30xx.book Page 50 Thursday, February 1, 2007 5:19 PM

Customer services

Customer Services Directory
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at:

To order by phone, call 1-800-332-5368 To order by web, visit http://www.pstc.panasonic.com/Epartr/PartsListChoice.asp Model No Spec Ni-MH : 70AAAx3 Model no for telephone Panasonic KX-TGA230 TGA271 TGA272 TG2352 TG2382 Panasonic KX-FPG378 TG2302 TG2318 TG2336 TG2357 TG2880 TG5213 TG5425 TG5438 TG5480 TG5822 TG6500 TG5653

HHR-P103A

Capacity

700mAh

Ni-MH : 90AAAx3 Capacity 830mAh

HHR-P104A

FPG379 TG2303 TG2319 TG2343 TG2386 TG5050 TG5230 TG5426 TG5439 TG5543 TG5831 TG6502 TGA520
FPF 391 TG2308 TG2322 TG2344 TG2388 TG5055 TG5240 TG5428 TG5451 TG5561 TG5832 TG5631 TGA523
TG2312 TG2313 TG2314 TG2316 TG2323 TG2326 TG2328 TG2335 TG2346 TG2348 TG2355 TG2356 TG2396 TG2480 TG2488 TG2489 TG5200 TG5202 TG5210 TG5212 TG5243 TG5421 TG5422 TG5423 TG5431 TG5432 TG5433 TG5436 TG5452 TG5453 TG5456 TG5471 TG5566 TG5571 TG5576 TG5821 TG5838 TG5839 TG5861 TG5871 TG5632 TG5634 TG5651 TG5652 TGA550 TGA551 TGA552 TGA650
Ni-MH : 90AAAx2 Capacity 830mAh

HHR-P105A

Panasonic KX-TG2411 TG2420 TG2421 TG2422 TG2423 TG2424 TG2431 TG2432 TG2433 TG2434 TG2620 TG2621 TG2622 TG2623 TG2624 TG2628 TG2629 TG2631 TG2632 TG2633 TG2634 TG2638 TG2810 TG2811 TG2815 TG2820 TG2822 TG2825 TG2826 TG2831 TG2832 TG2835 TG2836 TG2853 TG2854 TG2873 TG2910 TG2920 TG2922 TG2931 TG2932 TG2935 TG2936 TG5621 TG5631 TG5632 TG5652 TG5672 TG5761 TG5762 TG5766 TG5767 TG5771 TG5776 TG5778 TG5779 TG6700 TG6702 TGA570 TGA571 TGA572 TGA670
Ni-MH : 65AAAx3 Capacity 650mAh
Panasonic KX-TG3021 TG3022 TG3031 TG3032 TG3033 TG3034 TG3510 TG3511 TG3520 TG3521 TG3522 TG3526 TG3531 TG3532 TG3533 TG3536 TG6021 TG6022 TG6023 TG6025 TG6026 TG6031 TG6032 TG6033 TG6034 TG6051 TG6052 TG6053 TG6054 TG6071 TG6072 TG6073 TG6074 TG6075 TGA300 TGA301 TGA351 TGA600 TGA601 KX-GT GT1500 GT1540 GTA150 - IP Phone

HHR-P107A

Ni-MH : 35AAX3 Capacity 350mAh

HHR-P301A

Panasonic KX-T3610 T3620 T3640 T3702 T3705 T3710 T3712 T3720 T3725 T3730 T3732 T3800 T3805 T3807 T3822 T3823 T3824 T3825 T3832 T3848 T3850 T3855 T3860 T3870 T3875 T3908 T3910 T3912 T3920 T3925 T3930 T3932 T3935 T3940 T3945 T3950 T3960 T3962 T3965 T3967 T3968 T3980 T4108 T4109 T4168 T4169 T4200 T4300 T4310 T4330 T4340 T4342 T4350 T4360 T4365 T4370 T4400 T4410 T4500 T4550 T4600 TC100 TC109 TC150 TC155 TC157 TC160 TC162 TC162B TC163 TC165 TC170 TC180 TC183 TC185 TC187 TC190 TC197 TC280 TC282 TC289 TC906 TCC106 TCC116 TCC425 TCM410 TCM410-M TCM412 TCM412-B TCM415 TCM417 TCM418 TCM420 TCM422 TCM424 TCM440 TCM440-B
To order by phone, call 1-800-332-5368 To order by web, visit http://www.pstc.panasonic.com/Epartr/PartsListChoice.asp Model No Spec Ni-MH : 35AAX3 Capacity 350mAh Model no for telephone

HHR-P302A

Fits Cobra, GE, V-Tech, Nortwestern Bell, AT&T Southwestern Bell and SANYO CordlessPhone
Ni-MH : 35AAX3 Capacity 350mAh Fits AT&T, GE, Sears, Sony, Pacific Bell Bell South, Pac.Tel and Mognavox CordlessPhone

HHR-P303A

Ni-MH : 35AAX2 Capacity 350mAh Panasonic KX-TC1000 TC1000B TC1001 TC1001W TC1002
TC1005 TC1010 TC1040 TC1040W

HHR-P305A

Ni-MH : 120AAX3 Capacity 1150mAh
Panasonic KX-TG2396 TG2397 TG2400 TG2400B TG2405 TG2500 TG2505 TG2550 TG2560 TG2565 TG2570 TG2575

HHR-P401A

Ni-MH : 100AAX3 Capacity 1000mAh
Panasonic KX-TG2205 TG2207 TG2215 TG2217 TG2219 TG2227 TG2236 TG2237 TG2239 TG2247 TG2257 TG2267 TG2700 TG2720 TG2730 TG2740 TG2750 TG2770 TG2970 TG2970B TG5100 TG5110 TGA270 TGA273 TGA290 TGA290B TGA510

HHR-P402A

To order by phone, call 1-800-332-5368 To order by web, visit http://www.pstc.panasonic.com/Epartr/PartsListChoice.asp Model No Spec Ni-MH : 70AAX3 Model no for telephone Panasonic KX-TA38 FPC161 FPC165 FPC166 T800 T3800 T3815 T3821 T3830 T3831 T3835 T3842 T3845 T3880 T3900 TC901 TC904 TC907 TC907B TC911 TC917 TC917HSB TC933 TC933B TC934 TC934B TC935 TC935B TC955RUB TC956RUB TC976RUB TC1400 TC1401 TC1401B TC1403 TC1404 TC1405 TC1408 TC1410 TC1410B TC1413 TC1430 TC1430W TC1431 TC1431W TC1447 TC1447PK TC1450 TC1451B TC1451 TC1457 TC1460 TC1460B TC1460W TC1461 TC1461B TC1481 TC1481B TC1484 TC1493 TC1493CB TC1493CW TC1500 TC1501 TC1501B TC1520 TC1520B TC1503 TC1507 TC1696 TC1700 TC1701 TC1701B TC1703 TC1710 TC1710B TC1711 TC1711B TC1713 TC1720 TC1720B TC1721 TC1721B TC1722 TC1723 TC1731 TC1731B TC1733 TC1733CB TC1740 TC1740B TC1741 TC1741B TC1742 TC1743 TC1750 TC1750B TC1800 TC1800B TC1850 TC1850B TC1867 TC1870 TC1870B TC1890 TC1890B TC9568XB TCM939 TCM939B TCM941 TCM943 TCM944 TCM944B TCM947 TCM947B TCL100B Fits IBM, NorthwesternBell, SONY and Uniden Cordless Phone

HHR-P501A

Ni-MH : 150AAX3

HHR-P505A

1500mAh
P-P510A -> Replaced by HHR-P505A
Panasonic KX-TG200 TG200ALB TG200CB TG210 TG210ALB TGM240 TGM240B TC1801 TC1802 TC1805 TC1808 TC1811 TC1812 TC1831 TC1832 TC1851 TC1852 TC1855 TC1858 TC1861 TC1862 TC1863 TC1865 TC1866 TC1867 TC1868 TC1871 TC1872 TC1881 TC1882 TC1886 TC1887 TC1891 TC1892 TG2401 TG2403 TG2451 TG2481 TG2501 TG2502 TG2503 TG2506 TG2551 TG2552 TG2553 TG2559 TG2562 TG2563 TG2564 TG2581 TG2583 TG2584 TG2586 TG2593 TC1801 TC1811B TC1831B TC1851B TC1861B TC1866B TC1871B TC1886B TC1891B
2007.1- REPLACED Ni-MH : 150AAX2 Capacity 1500mAh Panasonic KX-TG2000 TG2000B TG4000 TG4000B TGA200 TGA400 TGA420

HHR-P506A

NI-cd Capacity 500mAh
Panasonic KX-TG2000 2000B TG4000 4000B

P-P507A

To order by phone, call 1-800-332-5368 To order by web, visit http://www.pstc.panasonic.com/Epartr/PartsListChoice.asp Model No Spec Ni-MH : 150AAX2 Capacity 1500mAh Model no for telephone Panasonic KX-TG2650 TG2670 TG2680 TG2650N TG2670N YG2680N TG2690N

HHR-P509A

Ni-MH : 160AAX2 Capacity 1500mAh
Panasonic KX-TG2208 TG2214 TG2216 TG2224 TG2226 TG2235 TG2238 TG2248 TG2258

HHR-P513A

Ni-MH : 70AAX3 Capacity 700Ah
Panasonic KX-T9500 T9505 T9509 T9520 T9550 TC905 TC930

HHR-P543A

No Data
Ni-MH : 150AAX2 Capacity 1500Ah Panasonic KX-TG1000 TG1050 TGA100 TGA100 TGA420B V Tech VT2431 VT2461 AT&T 2455

HHR-P546A

Ni-MH : 70AAX3 Capacity 700mAh
Panasonic KX-TC900 TC900B TC900W TC909 TC910 TC910B TC910DB TC914 TC919 TCC902 TCC912 TCC936 TCC942 TCM937 TCM938 TCM940 TCS970

HHR-P592A

To order by phone, call 1-800-332-5368 To order by web, visit http://www.pstc.panasonic.com/Epartr/PartsListChoice.asp Model No Spec Ni-MH : 150AAX3 Capacity 1500mAh Panasonic Model no for telephone

HHR-P515A

KX-THA16
Ni-MH : 110AAX5 Capacity 1000mAh Panasonic

HHR-P516A

KX-TG4500
Ni-MH : 70AAX1 Capacity 700mAh Panasonic KX-TGA101/1034/1033/1032 No Photo

HHR-4DPA