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Operating Instructions

Digital Cordless Answering System

Model No.

KX-TG8321E KX-TG8322E KX-TG8323E KX-TG8324E
Model shown is KX-TG8321.
This unit is compatible with Caller ID and SMS. You must subscribe to the appropriate service offered by your service provider/telephone company. Charge the batteries for about 7 hours before initial use. Please read these operating instructions before using the unit and save them for future reference.
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Table of Contents

Introduction
Product information. 3 Accessory information. 4 For your safety. 6 Important safety instructions. 7 For best performance. 7
Receiving a message. 38 Other settings. 39

Answering System

Answering system. 41 Turning the answering system on/off 41 Greeting message. 42 Listening to messages using the base unit. 42 Listening to messages using the handset. 43 Remote operation. 44 Answering system settings. 45

Preparation

Controls. 10 Display. 11 Connections. 12 Battery installation and replacement. 14 Battery charge. 14 Screen saver mode. 15 Symbols used in these operating instructions. 15 Turning the power on/off. 16 Setting up the unit before use. 16 Belt clip. 17 Headset (optional). 17

Voice Mail Service

Voice mail service. 47

Intercom/Locator

Intercom. 48 Transferring calls, conference calls. 48 Handset locator. 49

Making/Answering Calls

Making calls. 18 Answering calls. 19 Useful features during a call. 19 Key lock. 21

Useful Information

Character entry. Error messages. Troubleshooting. Specifications. Conditions of guarantee. 62

Phonebook

Handset phonebook. 22 Copying phonebook entries. 24

Index. 63

Programming
Programmable settings. 25 Special instructions for programmable settings. 28 Registering a unit. 31

Caller ID Service

Using Caller ID service. 34 Caller list. 35
SMS (Short Message Service)
Using SMS. 36 Turning SMS on/off. 36 Storing SMS message centre numbers. 36 Registering mailboxes. 37 Sending a message. 37
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Product information

Thank you for purchasing a Panasonic digital cordless phone. Important: L The suffix (E) in the following model numbers will be omitted in these instructions: KX-TG8321E/KX-TG8322E/KX-TG8323E/KX-TG8324E General information L This equipment is designed for use on the UK and Republic of Ireland analogue telephone network. L In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: L Panasonic Communications Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC. Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting: http://www.doc.panasonic.de Contact to Authorised Representative: Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15, 22525 Hamburg, Germany
Notable differences between the models

KX-TG8321 series

L Model shown is KX-TG8324. Model No. KX-TG8321 KX-TG8322 KX-TG8323 KX-TG8324 Base unit Part No. KX-TG8321 KX-TG8321 KX-TG8321 KX-TG8321 Handset Part No. KX-TGA830 KX-TGA830 KX-TGA830 KX-TGA830 Quantity 3 4
Helpline Tel. No.: U.K. 3898 R.O.I. 01289 8333
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Accessory information

Supplied accessories
No. 1 Accessory item/ Part number AC adaptor for base unit/ PQLV207EU (PQLV207E) Telephone line cord Rechargeable batteries*1 Handset cover*2 Belt clip Charger AC adaptor for charger/ PQLV209EU (PQLV209E) Quantity KX-TGKX-TGKX-TGKX-TG8324 1
*1 See page 5 for replacement battery information. *2 The handset cover comes attached to the handset. 5 6
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information. No. Accessory item Headset DECT repeater Model number KX-TCA94EX KX-A272
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Replacement battery information: L Replace batteries only with a nickel metal hydride (Ni-MH) type of battery. This model requires 2 AAA (R03) batteries for every handset. For best performance, we recommend using Panasonic rechargeable batteries (Model No. P03P or HHR-4MRE). L Replacement batteries may have a different capacity from that of the supplied batteries.

WARNING

Power connection L Use only the power source marked on the product. L Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. L Completely insert the AC adaptor/power plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire. L Regularly remove any dust, etc. from the AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire. L Unplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact an authorised service centre. L Never touch the plug with wet hands. Danger of electric shock exists. Installation L To prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture. L Do not place or use this product near automatically controlled devices such as automatic doors and fire alarms.

CAUTION

Installation and relocation L Never install telephone wiring during an electrical storm. L Never install telephone line jacks in wet locations unless the jack is specifically designed for wet locations.
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L Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. L Use caution when installing or modifying telephone lines. L The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible. L This product is unable to make calls when: the handset batteries need recharging or have failed. there is a power failure. the key lock feature is turned on. Battery L We recommend using the batteries noted on page 5. USE ONLY rechargeable Ni-MH batteries AAA (R03) size. L Do not mix old and new batteries. L Do not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed. L Exercise care when handling the batteries. Do not allow conductive materials such as rings, bracelets or keys to touch the batteries, otherwise a short circuit may cause the batteries and/or the conductive material to overheat and cause burns. L Charge the batteries provided with or identified for use with this product only, in accordance with the instructions and limitations specified in this manual. L Only use a compatible base unit (or charger) to charge the batteries. Do not tamper with the base unit (or charger). Failure to follow these instructions may cause the batteries to swell or explode.
Important safety instructions
When using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Do not use this product near water for example, near a bathtub, washbowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool. 2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. 3. Do not use the telephone to report a gas leak in the vicinity of the leak. 4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. SAVE THESE INSTRUCTIONS

C A Hook To telephone line B Hook (220-240 V AC, 50 Hz)

Charger

Available for: KX-TG8322/KX-TG8323/KX-TG8324 The charger can be mounted on the wall, if required. L Use only the supplied Panasonic AC adaptor PQLV209E.
B 25.4 mm Hooks A (220-240 V AC, 50 Hz) DSL/ADSL filter To telephone line

Screws

Note: L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) L The AC adaptor should be connected to a vertically oriented or floormounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected. Helpline Tel. No.: U.K. 3898 R.O.I. 01289 8333
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Battery installation and replacement
Important: L Use the supplied rechargeable batteries (Part No. HHR-55AAAB). L When installing the batteries: Wipe the battery ends (S, T) with a dry cloth. Avoid touching the battery ends (S, T) or the unit contacts. Confirm correct polarities (S, T). L When replacing the batteries: USE ONLY rechargeable Ni-MH batteries AAA (R03) size. Do NOT use Alkaline/Manganese/ Ni-Cd batteries. We recommend using the Panasonic rechargeable batteries noted on page 5, 7.
Important: L If the handset does not automatically turn on after installing/replacing batteries, press {ih} for about 1 second, or place the handset on the base unit or charger. Note: L When replacing batteries, remove the old batteries.

Battery charge

Place the handset on the base unit or charger for about 7 hours before initial use. L While charging, Charging is displayed and the charge indicator on the handset lights up. When the batteries are fully charged, Charge Completed displays. The charge indicator stays lit even after the batteries are fully charged. Base unit Charger*1
1 Firmly press the notch on the
handset cover and slide it in the direction of the arrow.
2 Insert the batteries negative (T)
end first. Close the handset cover.

Rechargeable Ni-MH ONLY

*1 KX-TG8322/KX-TG8323/KX-TG8324
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Note: L It is normal for the handset to feel warm during charging. L If you want to use the unit immediately, charge the batteries for at least 15 minutes. L Clean the charge contacts of the handset, base unit, and charger with a soft, dry cloth once a month. Clean more often if the unit is exposed to grease, dust, or high humidity. Battery level Battery icon & ( ) Battery level High Medium Low L When flashing: Needs charging. L The battery level may not be displayed correctly after you replace the batteries. In this case, place the handset on the base unit or charger and let it charge for at least 7 hours.

Screen saver mode

The backlight goes dark when on a call or turns off completely after 1 minute of inactivity if the handset is not on the base unit or charger. Activate the handset display again by: pushing the joystick left {<} or right {>} when on a call. pressing {ih} at all other times.

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Belt clip

You can hang the handset on your belt or pocket using the supplied belt clip. To attach the belt clip

To remove the belt clip

Headset (optional)
Connecting a headset to the handset allows for hands-free conversations. We recommend using the Panasonic headset noted on page 4.
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Making calls

1 Lift the handset and dial the phone
number. L To correct a digit, press {C/T}.
indicator flashes. To cancel, press {ih}. Editing/erasing/storing
2 {C} 3 When you finish talking, press
{ih} or place the handset on the base unit or charger. Using the speakerphone
1 j (right soft key) 2 {V}/{^}: Select the desired phone

number. i K

3 Proceed with the desired operation.
Editing a number before calling: {V}/{^}: Edit and Call i M i Use the joystick to move the cursor. i Edit the number. i {C} Erasing a number: {V}/{^}: Select Erase or Erase All. i M i {V}/{^}: Yes i M i {ih} Storing a number to the phonebook: {V}/{^}: Add Phonebook i M i To store the name, continue from step 3, Adding entries, page 22. Note: L When editing: To erase a number, place the cursor on the number, then press {C/T}. To insert a number, place the cursor to the right of where you want to insert the number, then press the appropriate dial key. Pause (for PBX/long distance service users) A pause is sometimes required when making calls using a PBX or long distance service. When storing a calling card access number and/or PIN in the phonebook, a pause is also needed (page 24).
1 Dial the phone number, and press
{s}. L Speak alternately with the other party.
2 When you finish talking, press
{ih}. Note: L For best performance, use the speakerphone in a quiet environment. L To switch back to the receiver, press {C}. Adjusting the receiver or speaker volume Push the joystick up or down repeatedly while talking. Making a call using the redial list The last 10 phone numbers dialled are stored in the redial list (each 24 digits max.).

number.

3 {C} / {s}
L If {s} is pressed and the other partys line is engaged, the unit automatically redials multiple times. While the handset is waiting to redial, the ringer

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5 Edit the name (10 characters max.;

Handset phonebook

The phonebook allows you to make calls without having to dial manually. You can add 200 names and phone numbers, assign each phonebook entry to the desired category.

page 50). i M i {ih}

Finding and calling a phonebook entry
Scrolling through all entries
Adding entries 1 n (left soft key) i K 2 {V}/{^}: New Entry i M 3 Enter the partys name (16
characters max.; page 50). i M
1 n (left soft key) 2 {V}/{^}: Select the desired entry.
L You can scroll through the phonebook entry by pushing and holding the joystick down or up.
Searching by first character (using a dial key)
4 Enter the partys phone number (24

digits max.). i M

5 {V}/{^}: Select the desired category.
i M 2 times L To add other entries, repeat from step 3.
1 n (left soft key) 2 Press the dial key ({0} to {9}) which
contains the character you are searching for (page 50). L Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key. L If there is no entry corresponding to the character you selected, the next entry is displayed. L To change the character entry mode: k i {V}/{^}: Index Search i M i {V}/{^}: Select the character entry mode. i M

6 {ih} Categories

Categories can help you find entries in the phonebook quickly and easily. When adding an entry to the phonebook, you can assign it to the desired category. You can change the names of categories assigned for phonebook entries (Friends, Family, etc.) and then search for phonebook entries by category. Additional category features are available for Caller ID subscribers (page 34). Changing category names
3 {V}/{^}: Scroll through the

phonebook if necessary.

1 n (left soft key) i K 2 {V}/{^}: Category i M 3 {V}/{^}: Select the desired

category. i M

Searching by category
4 {V}/{^}: Category Name i
1 n (left soft key) i k 2 {V}/{^}: Category Search i
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3 {V}/{^}: Select the desired
category. i M L If you select All, the unit ends the category search.

One touch dial

Assigning an entry in the phonebook to a one touch dial key Dial keys {1} to {9} can each be used as a one touch dial key, allowing you to dial a number from the phonebook by simply pressing a dial key.
4 {V}/{^}: Scroll through the

5 {C} Editing entries 1 Find the desired entry (page 22).
1 Find the desired entry (page 22).
2 {V}/{^}: Edit i M 3 Edit the name if necessary (16
2 {V}/{^}: One Touch Dial i
3 {V}/{^}: Select the desired dial key
number. i M L Where a dial key is already being used for one touch dialling, @ is displayed next to the dial key number. If you select this dial key, you can overwrite the previous assignment.
4 Edit the phone number if necessary

(24 digits max.). i M

i M 2 times i {ih}

Erasing entries

Erasing an entry

4 M i {ih}

Making a call using a one touch dial key
2 {V}/{^}: Erase i M 3 {V}/{^}: Yes i M i {ih}

Erasing all entries

1 Press and hold the desired one
touch dial key ({1} to {9}). L You can view other one touch dial assignments by pushing the joystick down or up.
n (left soft key) i K {V}/{^}: Erase All i M {V}/{^}: Yes i M {V}/{^}: Yes i M i {ih}
Cancelling a one touch dial assignment
touch dial key ({1} to {9}). i K iM
2 {V}/{^}: Yes i M i {ih}
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Chain dial

This feature allows you to dial phone numbers in the phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the phonebook, without having to dial manually.
i Find the desired entry. i M

Copying all entries

1 During an outside call, press n. 2 {V}/{^}: Select the desired entry. 3 Press M to dial the number.
Note: L When storing a calling card access number and your PIN in the phonebook as one phonebook entry, press l to add pauses after the number and PIN as necessary (page 18).
1 n (left soft key) i K 2 {V}/{^}: Copy All i M 3 Enter the handset number you wish
to send the phonebook entry to. L When all entries have been copied, Completed is displayed.

4 {ih}

Copying phonebook entries
You can copy phonebook entries to the phonebook of another compatible Panasonic handset. Note: L Category settings for phonebook entries are not copied. Copying an entry
2 {V}/{^}: Copy i M 3 Enter the handset number you wish
to send the phonebook entry to. L When an entry has been copied, Completed is displayed. L To continue copying another entry: {V}/{^}: Yes i M
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Programmable settings

You can customise the unit by programming the following features using the handset.
Programming by scrolling through the display menus 1 K (centre of joystick) 2 Select the desired top-menu by pushing the joystick in any direction. i M 3 Push the joystick down or up to select the desired item in sub-menu 1. i M

3 {V}/{^}: Time Adjustment i

4 {V}/{^}: Select Caller

ID[Auto] or Manual. i M i {ih}
Note: L To correct a digit, use the joystick to move the cursor to the digit, then make the correction. Turning night mode on/off

Night mode

Night mode allows you to select a period of time during which the handset will not ring for outside calls. This feature is useful for time periods when you do not want to be disturbed, for example, while sleeping. Night mode can be set for each handset. Using the phonebooks category feature (page 22), you can also select categories of callers whose calls override night mode and ring the handset (Caller ID subscribers only). Important: L Set the date and time beforehand (page 16). L We recommend turning the base unit ringer off (page 26) in addition to turning the night mode on. L If you have set the alarm, the alarm sounds even if the night mode is turned on. Setting the start and end time
{V}/{^}: Ringer Setup i M {V}/{^}: Night Mode i M {V}/{^}: On/Off i M {V}/{^}: Select the desired setting. i M i {ih} L When the night mode is set, f is displayed.
Setting the ring delay This setting allows the handset to ring during night mode if the caller waits long enough. After the selected amount of time passes, the handset rings. If you select No Ringing, the handset never rings during night mode.
{V}/{^}: Ringer Setup i M {V}/{^}: Night Mode i M {V}/{^}: Ring Delay i M {V}/{^}: Select the desired setting. i M i {ih}
{V}/{^}: Ringer Setup i M {V}/{^}: Night Mode i M {V}/{^}: Start/End i M Enter the desired hour and minute you wish to start this feature. you wish to end this feature.
Note: L When the answering system answers the call, this feature does not work. Selecting categories to bypass night mode
6 Enter the desired hour and minute 7 M i {ih}
2 {V}/{^}: Ringer Setup i M 3 {V}/{^}: Night Mode i M 4 {V}/{^}: Select Category i
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5 Press the desired category
numbers. i M L The selected category number flashes. L To cancel a selected category number, press the number again. The number stops flashing.
L To erase a restricted number, press {C/T}.
Changing the base unit PIN (Personal Identification Number)
Important: L If you change the PIN, please make note of your new PIN. The unit will not reveal the PIN to you. If you forget your PIN, see page 55.
6 {ih} Setting call restriction
You can restrict selected handsets from dialling certain numbers. You can assign up to 6 phone numbers to be restricted, and select which handsets are to be restricted. Storing area codes here prevents the restricted handsets from dialling any phone number in that area code.

2 {V}/{^}: Select the desired item.
iK L To exit, press {ih}.
Editing a number: {V}/{^}: Edit i M i Use the joystick to move the cursor. i Edit the number. i M i {ih} Erasing a number: {V}/{^}: Erase i M i {V}/{^}: Yes i M i {ih} Note: L When editing, press the desired dial key to add, {C/T} to erase.
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Registering a handset to a base unit
The supplied handset and base unit are pre-registered. If for some reason the handset is not registered to the base unit (for example, w flashes even when the handset is near the base unit), register the handset.
Selecting a base unit When Auto is selected, the handset automatically uses any available base unit it is registered to. When a specific base unit is selected, the handset makes and receives calls using that base unit only. If the handset is out of range of that base unit, no calls can be made.

1 Handset:

K (centre of joystick) i N i M
2 {V}/{^}: Registration i M

2 times

2 {V}/{^}: Select Base i M 3 {V}/{^}: Select the desired base
unit number, or Auto. i M L The handset starts searching for the base unit. Deregistering a handset A handset can cancel its own registration (or the registration of another handset) that is stored in the base unit. This allows the handset to end its wireless connection with the system.
3 {V}/{^}: Select a base unit number.
iM L This number is used by the handset as a reference only.

4 Base unit:

Press and hold {x} for about 5 seconds, until the registration tone sounds. L If all registered handsets start ringing, press the same button to stop. Then repeat this step. L The next step should be completed within 90 seconds.
2 {3}{3}{5} 3 {V}/{^}: Deregistration i
M L The numbers of all handsets registered to the base unit are displayed.

5 Handset:

Wait until Enter Base PIN is displayed. i Enter the base unit PIN (default: 0000). i M L If you forget your PIN, see page 55. L When the handset has been registered successfully, w stops flashing. Note: L When you purchase an additional handset, refer to the additional handsets installation manual for registration.
4 Select the handset(s) you want to
cancel by pressing the desired handset number. i M L The selected handset number(s) flashes. L To cancel a selected handset number, press the number again. The number stops flashing.

Caller ID features

When an outside call is being received, the callers phone number is displayed. Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest. L If the unit cannot receive caller information, the following is displayed: Out of Area: The caller dialled from an area which does not provide a Caller ID service. Private Caller: The caller requested not to send caller information. L If the unit is connected to a PBX system, caller information may not be properly received. Contact your PBX supplier. Missed calls If a call is not answered, the unit treats it as a missed call and y is displayed. This lets you know if you should view the caller list to see who called while you were away. Even if only one missed call in the caller list is viewed (page 35), y disappears from the display. When you receive another new call, y is displayed again. Phonebook name display When caller information is received and it matches a phone number stored in the phonebook, the stored name in the
n (left soft key) i K {V}/{^}: Category i M {V}/{^}: Select a category. i M {V}/{^}: Select the current setting of the category ringer tone. i M tone. i M i {ih}
5 {V}/{^}: Select the desired ringer
Changing category display colours If you select Default Colour, the unit uses the display colour you set on (page 26) when calls from this category are received. The default setting is Default Colour.
n (left soft key) i K {V}/{^}: Category i M {V}/{^}: Select a category. i M {V}/{^}: Select the current setting of the category colour. i M i M i {ih}
5 {V}/{^}: Select the desired colour.
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Caller list

Important: L Only 1 person can access the caller list at a time.
Erasing caller information 1 K (centre of joystick) i j i
2 {V}/{^}: Select the desired entry.
Viewing the caller list and calling back 1 K (centre of joystick) i j i
3 {V}/{^}: Select Erase or Erase

All. i M

4 {V}/{^}: Yes i M i {ih} Storing caller information to the phonebook 1 K (centre of joystick) i j i
2 Push the joystick down to search
from the most recent call, or push the joystick up to search from the oldest call.
3 To call back, press {C}.
To exit, press {ih}. Note: L If the item has already been viewed or answered, Q is displayed, even if it was viewed or answered using another handset. L To erase the item, press W. i {V}/{^}: Yes i M L If the call matches an entry in the bar call list, the number is logged with 7 (page 30).

*1 If pressed within the first 5 seconds of a message, the previous message is played.

Erasing all messages

Press {4} 2 times while the unit is not in use. {4} {5} {6}
Listening to messages using the handset
When new messages have been recorded, u is displayed on the handset with the total number of new messages.
{7}{6} {8} {9} or O {0} {*}{4}*2 {*}{5} {*}{6}
2 {V}/{^}: Select Play New Msg.

or Play All Msg. i M

3 When finished, press {ih}.
Note: L To switch to the receiver, press {C}.
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*1 If pressed within the first 5 seconds of a message, the previous message is played. *2 You can also erase as follows: W i {V}/{^}: Yes i M

Remote access code

A 3-digit remote access code must be entered when operating the answering system remotely. This code prevents unauthorised parties from listening to your messages remotely. Important: L In order to operate the answering system remotely, you must first set a remote access code.
Erasing all messages 1 K (centre of joystick) i I i
3 {V}/{^}: Erase All i M 4 {V}/{^}: Yes i M i {ih} Calling back (Caller ID subscribers only)
If caller information is received for the call, you can call the caller back while listening to a message.
2 {V}/{^}: Settings i M 3 {V}/{^}: Remote Code i M 4 To turn on remote operation, enter
the desired 3-digit remote access code. L To turn off remote operation, press {*}.
1 Press K during playback. 2 {V}/{^}: Call Back i M
Editing the number before calling back
5 M i {ih} Using the answering system remotely 1 Dial your phone number from a

touch-tone phone.

1 Press K during playback. 2 {V}/{^}: Edit and Call i
2 After the greeting message starts,
enter your remote access code. L The unit announces the number of new messages.
3 Follow the voice guidance prompts

Remote operation

Using a touch-tone phone, you can call your phone number from outside and access the unit to listen to messages or change answering system settings. The units voice guidance prompts you to press certain dial keys to perform different operations.
as necessary or control the unit using remote commands (page 45).
4 When finished, hang up. Voice guidance
During remote operation, the units voice guidance starts and prompts you to press {1} to perform a specific operation, or press {2} to listen to more available operations.
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Remote commands

You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you. Key {1} {2} {4} {5} {6} {7} {9} {0} {*}{4} {*}{5} {*}{6} Operation Repeat message (during playback)*1 Skip message (during playback) Play new messages Play all messages Play greeting message Record greeting message Stop recording Stop playback Turn answering system off Erase currently playing message Erase all messages Erase greeting message (during greeting message playback) End remote operation (or hang up)

3 Enter your remote access code
within 10 seconds after the long beep. L The greeting message is played back. L You can either hang up, or enter your remote access code again and begin remote operation (page 44).
Skipping the greeting message to leave a message
You can leave a message just as any outside caller can. Call your phone number from a touch-tone phone. When the answering system picks up, press {*} to skip the greeting message and record your message after the beep.
Answering system settings
Number of rings before the unit answers a call
You can change the number of times the phone rings Number of Rings before the unit answers a call. You can select 2 to 7 rings, or Auto. The default setting is 4 Rings. Auto: The units answering system answers at the end of the 2nd ring when new messages have been recorded, or at the end of the 5th ring when there are no new messages. If you call your phone from outside to listen to new messages (page 44), you know that there are no new messages when the phone rings for the 3rd time. You can then hang up without being charged for the call.

{*}{#}

Turning on the answering system remotely
If the answering system is off, you can turn it on remotely.
1 Dial your phone number from a
2 Let the phone ring 20 times.

L A long beep is heard.

M Helpline Tel. No.: U.K. 3898 R.O.I. 01289 8333
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2 {V}/{^}: Settings i M 3 {V}/{^}: Number of Rings i

Callers recording time

You can change the maximum message recording time allotted to each caller. You can also select Greeting Only which sets the unit to greet callers but not record messages. The default setting is 3 Minutes.
4 {V}/{^}: Select the desired setting.
i M i {ih} For voice mail service subscribers To receive voice mail and use answering system properly, please note the following: L To use the voice mail service (page 47) provided by your service provider/telephone company rather than the units answering system, turn off the answering system (page 41). L To use this units answering system rather than the voice mail service provided by your service provider/ telephone company, please contact your service provider/telephone company to deactivate your voice mail service. If your service provider/telephone company cannot do this: Set this units Number of Rings setting so that this units answering system answers calls before the voice mail service of your service provider/telephone company does. It is necessary to check the number of rings required to activate the voice mail service provided by your service provider/telephone company before changing this setting. Change the number of rings of the voice mail service so that the answering system can answer the call first. To do so, contact your service provider/telephone company.

TG8321E(e-e).book Page 63 Monday, March 3, 2008 2:33 PM
E Error messages: 53 Handset Deregistration: 32 Locator: 49 Registration: 32 Headset, optional: 17 Incoming call barring: 30 Intercom: 48 Key lock: 21 Keytones: 26
A Additional base units: 31 Additional handsets: 31 Alarm: 28 Answering calls: 19 Answering system: 41 Call screening: 41, 46 Erasing messages: 43, 45 Greeting only: 46 Listening to messages: 42, 43, 44 Number of rings: 45 Recording time: 46 Remote access code: 44 Remote operation: 44 Turning on/off: 41, 43, 45 Auto talk: 19, 26 Base unit Cancelling: 33 Selecting: 32 Battery: 14, 15 Belt clip: 4, 17 Caller ID service: 34 Caller list: 35 Caller list edit: 35 Call privacy: 20 Call restriction: 30 Call share: 20 Call waiting: 19 Call Waiting Caller ID: 19 Category: 22 Display colours: 34 Ringer tones: 34 Chain dial: 24 Character entry: 50 Conference calls: 48 Date and time: 16 Display Colour: 26 Contrast: 26 Language: 16 LCD dimming: 26 Standby mode: 26 Wallpaper: 26
M Making calls: 18 Memo alarm: 28 Missed calls: 34 Mute: 19 N P Night mode: 29 Pause: 18 Phonebook: 22 Phonebook copy: 24 PIN: 30 Power failure: 13 Power on/off: 16 Recall/flash: 19, 26 Recording telephone conversations: 20 Redialling: 18 Repeater: 33 Ringer tone: 25 SMS feature: 36 Speakerphone: 18 Time adjustment: 25 Transferring calls: 48 Troubleshooting: 54 Voice enhancer: 20 Voice mail: 47 Volume Receiver: 18 Ringer (Base unit): 26 Ringer (Handset): 19, 25 Speaker: 11, 18 O One touch dial: 23
TG8321E(e-e).book Page 64 Monday, March 3, 2008 2:33 PM
For your future reference We recommend keeping a record of the following information to assist with any repair under warranty. Serial No. (found on the bottom of the base unit) Name and address of dealer Date of purchase
Attach your purchase receipt here.
Customer Care Helpline Tel. No.: U.K. 3898 / R.O.I. 01289 8333
Sales Department: Panasonic Business Systems U.K. Panasonic House, Willoughby Road, Bracknell, Berkshire, RG12 8FP Panasonic Communications Co., Ltd. 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. 2008 Panasonic Communications Co., Ltd. All Rights Reserved.

PNQX1013YA

CC0208DY1038

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Model No.

Quick Guide

Connections

Base unit
KX-TG8321E/KX-TG8322E KX-TG8323E/KX-TG8324E
Hook Click Use only the supplied telephone line cord. Click To telephone line
DSL/ADSL filter (For DSL/ADSL service users) Hook Press plug firmly. (220-240 V AC, 50 Hz) Use only the supplied Panasonic AC adaptor PQLV207E.
Important: L If you use a telephone line cord which is not supplied, the unit may not work properly.

Charger

(KX-TG8322/KX-TG8323/KX-TG8324) Press plug firmly.
Hooks (220-240 V AC, 50 Hz) Use only the supplied Panasonic AC adaptor PQLV209E.

PNQW1017YA

DC0208DY1038
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Battery installation/Battery charge
Charge for about 7 hours.
Base unit Rechargeable Ni-MH ONLY Charger *1 Charging will be displayed.
*1 KX-TG8322/KX-TG8323/KX-TG8324 Note: L USE ONLY Ni-MH batteries AAA (R03) size. L Do NOT use Alkaline/Manganese/Ni-Cd batteries.

Screen saver mode

The backlight goes dark when on a call or turns off completely after 1 minute of inactivity if the handset is not on the base unit or charger. Activate the handset display again by: pushing the joystick left {<} or right {>} when on a call. pressing {ih} at all other times.

{<}, {>} {ih}

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Operating tips

Using the joystick
The handset joystick can be used to navigate through menus and to select items shown on the display by pushing it up {^}, down {V}, left {<}, or right {>}. To adjust the receiver or speaker volume, push the joystick up to increase the volume, or down to decrease the volume repeatedly while talking.

Volume up

Volume down

Soft keys

The handset features 2 soft keys and a joystick. By pressing a soft key, or by pressing the centre of the joystick, you can select the feature shown directly above it on the display.

Menu icons

When in standby mode, pressing down on the centre of the joystick reveals the handsets main menu. From here you can access various features and settings. Icon j X I Feature Caller List SMS (Short Message Service) Answer System Icon N ! # Feature Handset Setup Base Unit Setup Incoming No. Bar

Date and time (Handset)

K (centre of joystick) i N i M {V}/{^}: Time Settings i M {V}/{^}: Set Date & Time i M Enter the current date, month, and year. Enter the current hour and minute. M i {ih}
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Basic operations

Making/Answering calls (Handset) Making calls Answering calls To hang up To adjust the receiver/ speaker volume Making a call using the redial list Handset ringer volume Dial the phone number. i {C}/{s} {C}/{s} {ih} Push the joystick up or down repeatedly while talking. j (right soft key) i {V}/{^}: Select the desired phone number. i {C}/{s}
K (centre of joystick) i N i M {V}/{^}: Ringer Setup i M {V}/{^}: Ringer Volume i M {V}/{^}: Select the desired volume. i M i {ih}
Phonebook (Handset) Adding entries
1 n (left soft key) i K 2 {V}/{^}: New Entry i M 3 Enter the partys name (16 characters max.). i
4 Enter the partys phone number (24 digits max.).
5 {V}/{^}: Select the desired category. i M
2 times i {ih} L To enter a name, see the character table in the operating instructions. Making calls
1 n (left soft key) 2 {V}/{^}: Select the desired entry.
L You can scroll through the phonebook entry by pushing and holding the joystick down or up.
Answering system (Base unit) Answering on/off Listening to messages Press {s} to turn on/off the answering system. {6}
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Frequently asked questions
Question Why is w flashing? Cause/solution L The handset is too far from the base unit. Move closer. L The base units AC adaptor is not connected. Check the connections. L You are using the handset or base unit in an area with high electrical interference. Place the base unit and use the handset away from sources of interference. L The handset is not registered to the base unit. Register it (page 7). L The handset is in screen saver mode. Activate the handset display again by: pushing the joystick left {<} or right {>} when on a call. pressing {ih} at all other times. L LCD Dimming is set to Off while on charge. Change the setting. L Make sure the batteries are installed correctly. L Fully charge the batteries. L Clean the charge contacts and charge again. L When you are using fully-charged Ni-MH batteries (supplied batteries); In continuous use: 15 hours max. Not in use (standby): 250 hours (10 days) max. L It is normal for batteries not to reach full capacity at the initial charge. Maximum battery performance is reached after a few complete cycles of charge/discharge (use). L Actual battery performance depends on a combination of how often the handset is in use and how often it is not in use (standby). L Even after the handset is fully charged, the handset can be left on the base unit or charger without any ill effect on the batteries. L If the batteries are fully charged until & is displayed, but ) is displayed after a few calls, replace the batteries with new ones. L The PIN is a 4-digit number that must be entered in order to change certain base unit settings. The default PIN is 0000.

Why is the handset display blank or goes dark when on a call?
What should I do when the handset does not turn on? How long is the battery operating time?
Can I keep the handset on the base unit or charger when I am not using it? When should I replace the batteries? What is a PIN?
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Question What should I do to display caller information? Cause/solution L You must subscribe to a Caller ID service. Contact your service provider/telephone company for details. L The message You must first subscribe to Caller ID. will be displayed until you receive caller information after subscribing to a Caller ID service. L You are using the handset or base unit in an area with high electrical interference. Place the base unit and use the handset away from sources of interference. L Move closer to the base unit. L If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. L Clean the battery ends (S, T) and the charge contacts with a dry cloth, and charge again.
What should I do when noise is heard, sound cuts in and out?
What should I do when the operating time seems to be shorter even after I fully charged the batteries? What do I need to do to erase W (Missed call) from the display?
L There are unviewed missed calls remaining. View them using the following method.
1 K (centre of joystick) i j i M 2 Push the joystick down to search from the most
recent call, or push the joystick up to search from the oldest call.
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Registering a handset to a base unit
The supplied handset and base unit are pre-registered. If for some reason the handset is not registered to the base unit, register the handset. Handset
1 K (centre of joystick) i N i M 2 {V}/{^}: Registration i M 2 times 3 {V}/{^}: Select a base unit number. i M
Base unit Press and hold {x} for about 5 seconds, until the registration tone sounds. L The next step should be completed within 90 seconds.
Handset Wait until Enter Base PIN is displayed. i Enter the base unit PIN (default: 0000). i M L When the handset has been registered successfully, w stops flashing.
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Optional services (Caller ID and SMS)
If you subscribe to a Caller ID service, you can:
display caller information

012345

identify who is calling by using different display colours and ringer tones (phonebook category)
To use SMS, you must subscribe to a Caller ID and/or an appropriate service.
SMS (Short Message Service)
Sales and support information
Customer Care Centre L For customers within the UK: 3898 L For customers within the Republic of Ireland: L Visit our website for product information: www.panasonic.co.uk L E-mail: customer.care@panasonic.co.uk Direct Sales at Panasonic UK L Order accessory and consumable items for your product with ease and confidence by phoning our Customer Care Centre Monday - Thursday 9:00am 5:30pm, Friday 9:30am - 5:30pm (Excluding public holidays). L Or go on line through our Internet Accessory ordering application at www.panasonic.co.uk L Most major credit and debit cards accepted. L All enquiries transactions and distribution facilities are provided directly by Panasonic UK Ltd. L It couldnt be simpler! L Also available through our Internet is direct shopping for a wide range of finished products, take a browse on our website for further details.

Customer Care Helpline Tel. No.: U.K. 3898 / R.O.I. 01289 8333
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IMPORTANT

If you have any problems operating this product, please try the following:
1 Reconnect AC adaptor. 2 Use supplied telephone line cord. 3 Use rechargeable Ni-MH batteries.
(Alkaline batteries CANNOT be used.)
Refer to Troubleshooting in Operating Instructions and FAQs in this Quick Guide.
If you still have any problems, please call the Panasonic DECT Helpline
3898 (UK) (Rep of Ireland)
Lost Operating Instructions? Download at www.panasonic.co.uk.