Please refer to page 68 for correct battery usage. You can also install three AA size Alkaline (LR6) batteries. The battery operating time may depend on usage conditions and ambient temperature. The battery operating time during a power failure is about three weeks for the three included AA size Manganese (R6, UM-3) batteries. The battery operating time will be longer for three AA size Alkaline (LR6) batteries. During a power failure the batteries will retain the clock memory (p. 15) and the redial memory (p. 26). If you do not install the batteries, the data in memory will be lost during a power failure.

Battery replacement

If ashes, the battery power is low. Replace all of the batteries with new ones. Disconnect the telephone line cord(s) before opening the battery cover.
You do not need to disconnect the AC adaptor, otherwise the clock memory and the redial memory will be lost. If ashes on the display, adjust the clock (p. 15, 16). Please refer to page 68 for correct battery usage.
Connecting the Handset and AC Adaptor

Handset Handset

Handset Cord Power Outlet (AC 120 V, 60 Hz) Power Outlet (AC 120V, 60Hz) Handset Cord Remove the wall mounting adaptor (see page 62, step 2), then fasten the AC adaptor cord to prevent it from being disconnected. Attach the wall mounting adaptor again.
AC Adaptor After completing all the connections (p. 10-14), plug the AC adaptor into AC Adaptor the power outlet.

LINE2/DATA LINE1/2

USE ONLY WITH Panasonic AC ADAPTOR KX-TCA1 (Order No. KX-TCA1-G). Use only a Panasonic Handset for the KX-TS3282W. The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) After you connect the AC adaptor; the display shows Set clock (p. 15) for 60 seconds, and all of the extension indicators ash until you assign the extension number of your unit (p. 17). Even if you do not use the intercom, assign the number. Otherwise all of the extension indicators will continue ashing. If you plug the AC adaptor into the power outlet without installing batteries, ashes. After you install the batteries (p. 9), disappears. During a power failure, the batteries serve as the power source (p. 9). The unit will work as a standard telephone. You can make or answer an external call with the handset. (You cannot use the intercom.)
Connecting Telephone Line Cords
A maximum of eight KX-TS3282Ws can be connected in parallel. You can also connect KX-T3281W. To use the intercom, you must connect the telephone line cord to the LINE1/2 telephone jack of the unit.
To connect the units to individual two-line telephone jacks

Memory Card

Programming Summary
You can program the following functions from the menu. After pressing [FUNCTION/EDIT], the main menu will be displayed rst. If the main menu item has the sub-menu, it will be displayed. See the corresponding pages for function details. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off. Press [FUNCTION/EDIT].
Scroll to a desired item by pressing [ ] or [ ], and press [ ].
<Main menu> Save M1,M2,M3. p. 44 Save directory. p. 38 LCD contrast. p. 21 Ringer setting
<Sub menu> Ringer volume. p. 22 Ringer pattern. p. 23 Incoming call. p. 54 Set dial mode. p. 20 Set flash time. p. 53 Call restrict. p. 58 Line selection. p. 55 Call barge in. p. 60
Change password. p. 56 Dial setting
Line setting Caller ID edit. p. 35 Set clock. p. 15 Assign EXT#. p. 17 During programming
To select a desired function item, scroll through the menu by pressing [ ] or [ ]. Then press [ ] to go to the next step. indicates the beginning or end of the function menu. You can exit the programming mode any time by pressing [EXIT]. If you do not press any buttons for 60 seconds, the unit will exit the programming mode.

Dialing Mode

If you have touch tone service, set to Tone. If rotary or pulse service is used, set to Pulse. Your phone comes from the factory set to Tone. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off.
1 Press [FUNCTION/EDIT]. 6
Scroll to Dial setting by pressing [ ] or [ ].
Save M1,M2,M3 Save directory Change password Dial setting Line setting Set dial mode Set flash time Dial mode :Tone ENTER=Save

Press [ ].

Press [ ] at Set dial mode.
The current setting is displayed.
Select Pulse or Tone by pressing [ ] or [ ]. Press [ENTER] (Save key).
A beep sounds. To exit the programming mode, press [EXIT].
You can exit the programming mode any time by pressing [EXIT].

LCD Contrast

You can select the LCD contrast level from 1 to 4 by programming. To make the display clearer, set to high level. Your phone comes from the factory set to 3. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off.
Scroll to LCD contrast by pressing [ ] or [ ].
Save directory LCD contrast Ringer setting

Ex. Level 3

The current setting is displayed. s s shows one level.
Select the desired LCD contrast by pressing [ ] or [ ].
Each time you press [ ] or [ ], the LCD contrast will change.

Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off.

w w w w w w

Scroll to Ringer setting by pressing [ ] or [ ].
Save M1,M2,M3 Save directory LCD contrast Ringer setting Change password Ringer volume Ringer pattern Ringer volume Ringer pattern Incoming call Ringer pattern L1 L2 Intercom 3 Ringer pattern L1 L2 Intercom Auto Ans.
Scroll to Ringer pattern by pressing [ ] or [ ].
The current settings are displayed.
Select the desired ringer tone (1 to 8) by pressing [ ] or [ ] for each line. For Intercom you can select the ringer tone (1 to 8), Voice, Auto Ans. (Auto Answer) or RoomMntr (Room Monitor). To move to another line, press [ ] or [ ].
Each time you press [ ] or [ ], the ringer tone will change and ring. If the ringer volume has been set to OFF for the line, the unit will not ring (p. 22).

Making Calls

The unit will automatically select a free line when you lift the handset to make a call. (To change the line selection, see page 55.) To hang up, place the handset on the cradle.
[LINE 1] and Indicator [LINE 2/DATA] and Indicator

VOLUME [

], [V]
[HOLD] MIC [SP-PHONE/HEADSET] and Indicator

Using the speakerphone

[SP-PHONE/HEADSET]. 1 PressSP-PHONE/HEADSET indicator The
lights. A free line is automatically selected and the line indicator lights.

12:34PM 11/24[1]

00-00-00

Dial a phone number.

The dialed number is displayed. After a few seconds, the display will show the length of the call. If you misdial, press [SP-PHONE/ HEADSET] and start again from step 1.

1234567890

00-00-12

12:35PM 11/24[1]

When the other party answers, talk into the MIC (microphone). To hang up, press [SP-PHONE/HEADSET].
The SP-PHONE/HEADSET and the line indicator lights go out. The length of the call will remain on the display for a few seconds.

00-01-10

In step 1, you can select a line by pressing a line button whose indicator is not lit, instead of pressing [SP-PHONE/HEADSET]. For assistance, please call: 1-800-211-PANA(7262)
During speakerphone operation
For best performance, please note the following: Talk alternately with the other party in a quiet room. If the other party has difculty hearing you, press VOLUME [ ] to decrease the speaker volume. You can switch to the handset by lifting it up. To switch back to the speakerphone, press [SP-PHONE/HEADSET]. You can place the handset on the cradle.
To adjust the handset volume (4 levels) or the speaker volume (8 levels) while talking
To increase, press VOLUME [ ]. To decrease, press VOLUME [ ].

Using the Caller List

If you have received new calls, the number of new calls will be displayed as shown on the right, while the unit is not in use (standby mode).
Ex. Received 10 new calls

Viewing the Caller List

Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off. To check who has called, follow the steps below. [ ] or List. 1 Pressexample,[the] to enteronthe Callerwill For display the right
show. You can go to the directory list by pressing [ ] (p. 40).
Caller list 10 new calls =Directory
To search from the most recent call, press [ ]. To search from the oldest call, press [ ].
To scroll between callers, press [ ] or [ ].
To exit the Caller List, press [EXIT].
If No items stored is displayed, the Caller List is empty. If more than one call is received from the same caller, the time and date of the most recent call will be recorded. If you do not press any buttons for 60 seconds, the unit will exit the Caller List.
Ex. When you search from the most recent call:
Press [ ] or [ ] to enter the Caller List.
Caller list 2 new calls =Directory
1 SMITH,JACK 1-222-333-4444 11:50AM 11/24
If there is no name information for a caller, the display will only show the phone number.
2 BROWN,NANCY 222-3333 10:50AM 11/23 X4
To return to the previous caller, press [ ]. To exit the Caller List, press [EXIT].
1 TURNER,CINDY 1-234-456-7890 10:00AM 11/22
Caller list 0 new call =Directory
Display meaning: X2X9: The number of times the same caller called (up to 9). After checking, X2 to X9 will be replaced with. : You have checked this caller information, answered the call or called back the caller. 1 , 2 : Indication of which line the caller information was received
Calling Back from the Caller List

1 Press [ 2 3

] or [ ] to enter the Caller List.
Caller list 3 new calls =Directory TURNER,CYNDY 1 1-234-456-7890 10:50AM 11/23 X4
Scroll to the desired caller by pressing [ ] or [ ].
To exit the Caller List, press [EXIT].
Lift the handset or press 12:34PM 11/25 [1] [SP-PHONE/HEADSET] or a line button.
The displayed phone number is dialed automatically. After a few seconds, the display will show the length of the call.

1234567890 00-00-09

12:34PM 11/25 [1]
In some cases, you may have to edit the number before dialing (p. 3335). (Ex. You may have to delete 1 and the area code.) If a phone number is not displayed in the caller information, you cannot call back that caller. If the line selection is Auto (p. 55), the indicated line will be selected by lifting the handset off the cradle or pressing [SP-PHONE/HEADSET], in step 3. If the indicated line is already being used, select the other line by pressing the line button.

Editing the Callers Phone Number
You can edit a phone number into one of 3 patterns [see below (a), (b) and (c) on this page] to call back or store it into the directory or the One-Touch Dialer memory (p. 36). The Caller ID Number Auto Edit Feature (p. 34, 35) This feature will allow the unit to edit a Caller ID number into one of 3 patterns you desired for you automatically in the Caller List. For details and activation please see pages 34 and 35. ] 1 Press [List.or [ Caller ] to enter the
Caller list 3 new calls =Directory
PARKER,FRED 1 1-234-321-5555 10:50AM 11/23 X4
Press [FUNCTION/EDIT] to select a pattern.
Each time you press [FUNCTION/EDIT], the number is rearranged into one of 3 patterns. (a) Phone no. (7 digit pattern) (b) Area code Phone no. (10 digit pattern) (c) 1 Area code Phone no. (11 digit pattern) The order in which patterns (a)(c) are displayed depends on how the telephone number is displayed in step 2.
321-5555 ENTER=Save 234-321-5555 ENTER=Save 1-234-321-5555 ENTER=Save
After editing, you can continue with calling back or storing procedures. To call back, lift the handset or press [SP-PHONE/HEADSET] or a line button (p. 32). To store the number in the directory or One-Touch Dialer memory, press [ENTER]. Then follow the instructions on the display (see page 36, from step 4).
The Caller ID Number Auto Edit Feature
There are 3 patterns of phone number [(a), (b), and (c), p. 33]. This feature allows your phone to automatically edit an in-coming Caller ID number into one pattern you preferred, and display the Caller ID number with that pattern automatically. After this feature is activated, Caller ID numbers coming from considered area codes (201, for example), from which the Caller ID numbers have been chosen to follow the desired pattern (7 digit pattern, for example), will be automatically edited from other patterns (11 digit pattern, for example) into the same pattern you have previously selected (which is 7 digit pattern, in the example). Up to 4 area codes are allowed for this feature for pattern (a), (b) and (c) (p. 33). To activate this feature, you must (1) set this feature to on, and (2) make an out-going call from Caller List (p. 33) with a number which has one of 3 patterns that you have edited with considered area code, and that you prefer to be followed by future Caller ID numbers, so that in the future all the Caller ID numbers coming from the same area code will be displayed in the same pattern. The Caller ID number Auto Edit feature is preset to ON at factory.
If you fail to reach your destination when making the call, the phone number you dialed might have an incorrect pattern, please edit the phone number with another pattern (p. 33).
For example, if you move to another area, you may need to turn this feature to OFF to erase previously edited area codes. Then, if still needed, you may activate this feature again.

Scroll to Caller ID edit by pressing [ ] or [ ].
Line setting Caller ID edit Set clock Auto edit :On ENTER=Save
Select On or Off by pressing [ ] or [ ].
You can exit the programming mode any time by pressing [EXIT]. When the feature is set to OFF, the unit will still be able to display Caller ID, like regular Caller ID telephone, but the in-coming Caller ID number will not be edited by pattern and by area codes.
Storing Caller List Information in the Directory or in the One-Touch Dialer Memory
You can store names and numbers that are in the Caller List to the directory or the one-touch auto dial buttons ([M1], [M2] and [M3]). Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off.
1 Press [ ] or [ ] to enter the Caller List. you 2 Scroll to the]caller ]. want to store by pressing [ or [
If the number requires editing, see page 33.
TURNER,CYNDY 1 1-234-456-7890 10:50AM 11/23 X4

Press [ENTER] twice.

TURNER,CYNDY 1 1-234-456-7890 ENTER=Save Enter name TURNER,CYNDY =Next Enter name CINDY TURNER =Next
If required, edit the name using the dialing buttons ([0] to [9]), up to 15 characters (p. 39).
To move the cursor, press [ ] or [ ]. To erase a character, press [CLEAR]. If you do not need to edit the name, press [ ] (Next key) and go to step 6.

Press [ ] (Next key).

Save to memory M1,M2,M3 or ENTER=Directory
To store the item in the directory, CINDY TURNER 1-234-456-7890 press [ENTER]. To store the item in one of the one-touch auto dial buttons, press [M1], [M2] or [M3].
A beep sounds. To continue storing other items, repeat from step 2. To exit the Caller List, press [EXIT].
You can exit the programming mode any time by pressing [EXIT]. If 3 beeps are heard in step 6, the directory has already been full. Press [EXIT]. To erase other stored items from the directory, see page 43. You cannot store caller information if a phone number is not displayed. 3 beeps will be heard in step 3. When using the Dial Lock (p. 57) or Call Restriction feature (p. 58), you cannot store an item in the one-touch auto dial buttons ([M1] to [M3]). 3 beeps will be heard in step 6.
Erasing Caller List Information
After checking the Caller List, you can erase some or all of the entries. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off.

Call Waiting Caller ID Feature
Call Waiting Caller ID Feature allows the unit to display the second callers information. After you hear a call-waiting tone while talking, the display will show the callers name, the phone number, the called line and Waiting.
BROWN,NANCY 1-555-666-7777 -- L1 Waiting --
Please contact your telephone company for details and availability in your area.
Temporary Tone Dialing (For Rotary or Pulse Service Users)
R Press [R] (TONE) before entering access numbers which require tone dialing.
The dialing mode changes to tone. You can enter numbers to access an answering service, electronic banking service, etc. When you hang up, the mode will return to pulse.

FLASH Button

Pressing [FLASH] allows you to use special features of your host PBX such as transferring an extension call or accessing special telephone services (optional) such as call waiting.
Pressing [FLASH] causes to disable the Temporary Tone Dialing mode or the mute (p. 52).

Selecting the ash time

The ash time depends on your telephone exchange or host PBX. You can select the following ash times: 80, 90, 100, 110, 200, 250, 300, 400, 600, 700 ms (milliseconds). Your phone comes from the factory set to 600 ms. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off.

1 Press [FUNCTION/EDIT].

Scroll to Set flash time by pressing [ ] or [ ].
Scroll to Dial setting by pressing [ ] or [ ], and press [ ].
Change password Dial setting Line setting Set dial mode Set flash time Call restrict Flash time Line1 Line2 600ms 600ms
Select the desired time by pressing [ ] or [ ] for each line. To move to the other line, press [ ] or [ ]. Press [ENTER].
You can exit the programming mode any time by pressing [EXIT]. If the unit is connected via a PBX, PBX functions (transferring a call etc.) might not work correctly. Consult your PBX supplier for the correct setting. For assistance, please call: 1-800-211-PANA(7262)

Incoming Call Tone

During a conversation, you can be informed if another call arrives on another line (Line 1 or 2 or Intercom line). If you set to ON, this incoming call tone will be heard for as long as the external or internal line rings. To delete the incoming call tone, set to OFF. To set the incoming call tone to sound twice, set to 2. Your phone comes from the factory set to 2. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off.

Enter a new password using a 4-digit number. (Ex. 1234 is entered.) Press [ENTER] (Save key).
You can exit the programming mode any time by pressing [EXIT]. Once you have set a PIN code, you cannot conrm it. If you forget your PIN code, please call: 1-800-211-PANA(7262).

Dial Lock

Except for the numbers stored in the one-touch auto dial buttons (p. 44), you can prevent others from making a call to any number. Only incoming calls are accepted until the dial lock is canceled.
Before using this feature, we recommend storing emergency numbers in the memory of one-touch auto dial buttons (p. 44). Even if the dialing buttons are locked, the numbers stored in these buttons can be dialed.

To set the dial lock

[DIAL 1 Press ashes LOCK]. on the display.
Enter password :---ENTER=Save Enter password :oooo ENTER=Save
Enter the password (p. 56).
A beep sounds and stops ashing and remains on the display. If 3 beeps are heard, you entered a wrong password. Enter the correct one.
You can exit the programming mode any time by pressing [EXIT]. is displayed when the mode is on. If the dial buttons are pressed after lifting the handset or pressing [SP-PHONE/HEADSET] or a line button, DIAL LOCKED will be displayed for a few seconds. While the dialing buttons are locked, you cannot store phone numbers in the memory of one-touch auto dial buttons.

To cancel the dial lock

Repeat steps 1 to 3 above.
will disappear on the display.

Call Restriction

You can prevent the unit from dialing phone numbers beginning with specied digit(s) (1 digit or 2 digits). Except for the numbers stored in the memory of one-touch auto dial buttons (p. 44), phone numbers with the restricted leading digits cannot be dialed out.
Before using this feature, we recommend storing emergency numbers in the memory of one-touch auto dial buttons (p. 44). Even if the phone numbers are restricted, the numbers stored in these buttons can be dialed.
To set the call restriction
Scroll to Dial setting by pressing [ ] or [ ]. Press [ ].
Change password Dial setting Line setting Set dial mode Set flash time Set flash time Call restrict Restrict no. :-ENTER=Save
Scroll to Call restrict by pressing [ ] or [ ]. Press [ ].
If you changed the password from 1111 (factory preset) to another one, Enter password is displayed. Enter the password (p. 56), and press [ ] (Next key).

s s shows one level. During a conversation using the headset, you cannot switch the call to the handset by lifting it off the cradle. If you disconnect the optional headset during a conversation with the handset on the cradle, the call will be switched to the speakerphone. During a conversation using the speakerphone, you can switch the call to the headset by connecting the headset. For assistance, please call: 1-800-211-PANA(7262)

Wall Mounting

This unit can be mounted on a wall phone plate. the handset until it 1 Pull downthe tab holdshook handset. locks, so the
Press the tabs in the direction of the arrows (#), then remove the wall mounting adaptor ($).
Connect the AC adaptor. Tuck the telephone line cord inside the wall mounting adaptor, then push it in the direction of the arrows (# and $).
The word UP should face upward.

To Power Outlet 2

Connect the telephone line cord. Mount the unit, then slide down.
To temporarily set the handset down during a conversation, place it as shown here.

Troubleshooting

Problem The unit does not work. Cause and Remedy Check the settings (p. 914). Unplug the AC adaptor and remove the batteries to reset. Plug in and re-install the batteries, and try again. Other communication devices connected on the same line may be interfering with your unit. Telephone line noise may be interfering with your unit. Consult your telephone company. The ringer volume is set to OFF for the line. Set to HIGH or LOW (p. 22). Check whether the dialing mode selection is correct (p. 20). Dial lock mode is set. To cancel the mode, see page 57. The dialed number is restricted. To cancel, see page 59. Check the settings (p. 9-14). [MUTE] may have been pressed during the conversation. If and [Mute] are displayed, press [MUTE]. Programming is not possible when the handset is off the cradle, the SP-PHONE/ HEADSET indicator lights, or when searching the Caller List or the directory list. Do not pause for over 60 seconds while programming.
The unit does not ring. You cannot dial.
The line indicators do not work properly. The other party suddenly cannot hear your voice during a conversation. You cannot program function items.
Problem You cannot store a name and phone number in memory.
Cause and Remedy Programming is not possible when the handset is off the cradle or the SP-PHONE/ HEADSET indicator lights. Do not pause for over 60 seconds while storing. Do not enter a phone number more than 22 digits long. When using the Dial Lock (p. 57) or Call Restriction feature (p. 58), you cannot store a phone number in the one-touch auto dial buttons ([M1] to [M3]). If Directory full is displayed, erase other stored items from the directory (p. 43). To answer the call, lift the handset or press [SP-PHONE/HEADSET]. Start again from the beginning after hanging up.

While programming or searching, the unit starts to ring and stops the program/ search. The unit does not display the callers name and/or phone number.
You need to subscribe to a Caller ID service. Other telephone equipment may be interfering with your phone. Disconnect it and try again. Other electrical appliances connected to the same outlet may be interfering with the Caller ID information. Telephone line noise may be interfering with the Caller ID information. Consult your telephone company. The caller requested not to send his/her information. See page 29. If a call is being transferred to you, the caller information will not be displayed. Do not pause for over 60 seconds while searching. If the last number dialed was more than 32 digits long, the number will not be redialed correctly.
The display exits the Caller List. You cannot redial by pressing [REDIAL].
Problem When you press [INTERCOM], a busy tone sounds and you cannot page another extension. You cannot call a designated extension. Cause and Remedy The intercom line is being used. Wait until the INTERCOM indicator light goes out.
The called extension may have been set to the room monitor mode. To talk to the extension, select another ringer pattern on that extension (p. 23, 24). DSL Internet connection and KX-TS3282W Intercom work at similar frequencies. Please contact Panasonic at 1-800-211-PANA(7262) for special wiring congurations. Make sure that the headset is connected properly (p. 61). During a power failure, you cannot use the headset. If you have mixed fresh and discharged batteries, you may not be able to make or answer a call during a power failure. Replace all of the batteries with new ones. Call our customer call center at 1-800-211-PANA(7262). Panasonics e-mail address for customer inquiries: consumerproducts@panasonic.com for customers in the USA or Puerto Rico ONLY
The intercom does not work.
You cannot have a conversation using an optional headset. During a power failure, you cannot make or answer a call. If you cannot solve your problem
Important Safety Instructions
When using this unit, basic safety precautions should always be followed to reduce the risk of re, electric shock, or personal injury. 11. Read and understand all instructions. 12. Follow all warnings and instructions marked on this unit. 13. Unplug this unit from AC outlets before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 14. Do not use this unit near water, for example, near a bathtub, washbowl, kitchen sink, or the like. 15. Place this unit securely on a stable surface. Serious damage and/or injury may result if the unit falls. 16. Do not cover slots and openings on the unit. They are provided for ventilation and protection against overheating. Never place the unit near radiators, or in a place where proper ventilation is not provided. 17. Use only the power source marked on the unit. If you are not sure of the type of power supplied to your home, consult your dealer or local power company. 18. Do not place objects on the power cord. Install the unit where no one can step or trip on the cord. 19. Do not overload wall outlets and extension cords. This can result in the risk of re or electric shock. 10. Never push any objects through slots in this unit. This may result in the risk of re or electric shock. Never spill any liquid on the unit. 11. To reduce the risk of electric shock, do not disassemble this unit. Take the unit to an authorized servicenter when service is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the unit is subsequently used. 12. Unplug this unit from the wall outlet and refer servicing to an authorized servicenter when the following conditions occur: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled into the unit. C. If the unit has been exposed to rain or water. D. If the unit does not work normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized servicenter. E. If the unit has been dropped or physically damaged. F. If the unit exhibits a distinct change in performance. 13. During thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning. 14. Do not use this unit to report a gas leak, when in the vicinity of the leak.

WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST CALLS TO EMERGENCY NUMBERS: 1) Remain on the line and briey explain to the dispatcher the reason for the call. 2) Perform such activities in the off-peak hours, such as early morning or late evenings. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. CAUTION: Any changes or modications not expressly approved by the party responsible for compliance could void the users authority to operate this device. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. This equipment is hearing aid compatible as dened by the FCC in 47 CFR Section 68.316. Environment do not place the unit in a room where the temperature is less than 5C (41F) or greater than 40C (104F). Allow 10 cm (4") clearance around the unit for proper ventilation. Avoid excessive smoke, dust, mechanical vibration, shock, or direct sunlight. Routine care wipe the unit with a soft cloth. Do not use benzine, thinner, or any abrasive powder. When you leave the unit unused for a long period of time, unplug the AC adaptor from the outlet. If there is any trouble disconnect the unit from the telephone line and connect a known working phone. If the known working phone operates properly, have your unit repaired by a Factory Servicenter or other Authorized Servicer. If the known working phone does not operate properly, consult your telephone company.

A Accessories. 3 Answering Calls.. 28 Assigning the extension number... 17 Auto Answer mode. 23, 47 B Battery installation. 9 Battery replacement. 9 C Call Barge In.. 60 Call on hold. 27, 46, 50 Call Privacy.. 60 Call Restriction. 58 Call Waiting Caller ID.. 52 Call Waiting Tone. 52 Caller ID Number Auto Edit feature.. 33-35 Caller ID service.. 16, 28, 29 Caller List, editing.. 33 Caller List, erasing. 37 Caller List, storing.. 36 Caller List, viewing. 30 Calling Back from the Caller List.. 32 Conference call. 51 D Data Port.. 14 DIAL LOCK.. 57 Dialing Mode.. 20 Directory.. 38 Directory, dialing.. 41 Directory, editing.. 42 Directory, erasing. 43 Directory, names and symbols... 39 Directory, searching.. 40 Directory, storing.. 38 Display.. 8 E Extension buttons. 46 Extension indicators.. 18 F FCC and Other Information. 69 FLASH Button. 53 Flash time.. 53 Function Menu.. 19 H Headset, optional. 61 I Incoming Call Tone. 54 Installation, AC adaptor. 10 Installation, Telephone Line Cord...11-14 Intercom call.46-48 Intercom paging.46-48 L LCD contrast.. 21 LINE Buttons.. 25 LINE indicators.. 27 Line Selection.. 55 Location of controls. 6, 7 M Making Calls.. 25 Memory card.. 18 Microphone.25, 28 MUTE.. 52 N Navigator key.. 6 O One-touch auto dial buttons.. 44 One-Touch Dialer. 44 P Page all. 48 Password.. 56 PAUSE.. 52 Power failure.9, 10, 16 Privacy Feature. 60 Pulse service.. 53
R Redial..26 Redial list..26 Ringer Off..22 Ringer pattern.23 Ringer tone.23 Ringer Volume.22 Room Monitor.23, 49 Rotary service, Tone dialing..53 S Safety Instructions..67 Shipping product for service.. Back cover Specications..75 SP-PHONE..25 T Time and date.15 Transferring a call.48 Troubleshooting.64-66 V Voice mode..23, 47 Volume control..26, 61 W Wall Mounting..62 Warranty..73
PANASONIC CONSUMER ELECTRONICS COMPANY, DIVISION OF MATSUSHITA ELECTRIC CORPORATION OF AMERICA One Panasonic Way Secaucus, New Jersey 07094
PANASONIC SALES COMPANY, DIVISION OF MATSUSHITA ELECTRIC OF PUERTO RICO, INC., Ave. 65 de Infanteria, Km. 9.5 San Gabriel Industrial Park Carolina, Puerto Rico 00985
Panasonic Telephone Products Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively referred to as the warrantor) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (warranty period), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor. Parts One (1) Year Labor One (1) Year

During the Labor warranty period there will be no charge for labor. During the Parts warranty period, there will be no charge for parts. You must mail-in your product during the warranty period. This Limited Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet). This warranty only applies to products purchased and serviced in the United States or Puerto Rico. This warranty is extended only to the original purchaser of a new product which was not sold as is.

Mail-In Service

For assistance in the continental U.S.A. in obtaining repairs please ship the product to: Panasonic Services Company Customer Servicenter Suite B 4900 George McVay Drive McAllen, TX 78503 For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax (787)768-2910. When shipping the unit carefully pack and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the complaint and provide a day time phone number where you can be reached. IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modication, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Factory Servicenter or other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER LIMITED WARRANTY COVERAGE. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes damages for lost time, lost calls or messages, cost of having someone remove or re-install an installed unit if applicable, travel to and from the servicer. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you. This warranty gives you specic legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the warranty period, you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the warrantors Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.

Compatibility Guide for IntelliTouchs x500 Products
(4500,5500, 6500 series products and MOH500e adapter) Revision Update 4/26/05 IntelliTouch pro-actively tests their analog music on-hold solutions with currently shipping mainstream analog phones (AT&T, GE, Uniden, Panasonic, Vtech, Bell South, SBC, etc). While there are literally hundreds of analog single and multi-line corded and cordless phone models available in the marketplace, we have found that our analog onhold solutions (4500, 5500,6500, and the adapter product MOH500e) work with the vast majority of them. Periodically, we find that a few manufacturers, from time to time, may vary their designs significantly from the typical corded phone implementation, and hence our TEHMA solution does not work with these few specific phones. Please remember that as a default to installing the TEHMA along with the 4500/5500/6500/MOH500e, you can always press * * on the phones key pad in order to trigger the IntelliTouch on-hold message to play, and then press the Hold button. IntelliTouch will do its best to keep this list current and accurate
Phone Models Found To Be Non-compatible: GE 2-9420* AT&T/Lucent 812* AT&T/Lucent 822* AT&T/Lucent 912* AT&T/Lucent 922* Aastra/Meridian 8417* Panasonic KX-TS3282W Panasonic KX-T3120 Legacy phones made in the early- to mid-1990s and are rarely found in modern installations. Where Does the Phone Get Its Power From? Phone models that rely upon getting their power/voltage solely through the telephone line delivered by the phone company may have power levels that vary greatly or may be too weak, especially depending upon the distance from the phone company's central office. This may cause unreliable voltage/power necessary to trigger the x500 product or the TEHMA. The preferred analog phone to use with an IntelliTouch x500 product should have its own power adapter source that plugs into a wall electrical outlet for its energy. Possible Issues The following phones have been tested and are in successful service in hundreds of locations, however, in circumstances where the line voltage is below the 48 volt standard, these phones may not be able to power the TEHMA properly. AT&T 952 AT&T 972
TEHMA Related Some select analog phone models seem to work better with our older Version 1 TEHMA instead of our currently shipping Version 2 TEHMA. Here is a partial list of popular analog phone models where this may be the case GE 2-9450 Due to reversed wiring in the handset manufacturing, requires a Version 1 TEHMA, with a regular cable; both sides set to B position GE 2-9460 Due to reversed wiring in the handset manufacturing, requires a Version 1 TEHMA wit a crossover cable; both sides on A position AT&T 954 Sometimes the currently shipping Version 2 TEHMA, even if set at the lowest possible setting, may still produce an audible tone that can be heard on the phone that the TEHMA has been connected to. The Version 1 TEHMA may provide greater filtering and will help to eliminate the tone in this circumstance. These Version 1 TEHMAs can be made available to our MOH Dealers and their customers, free-of-charge, based on a specific customer application and quantity. We cannot provide quantities to be held in the field by our MOH Dealers, since this version of the TEHMA is no longer in production. Please contact Tech Support at 800-839-7277, option 2. Identify yourself as an MOH Dealer and tell the Tech Support Representative the specific phone model and quantity needed, and we will ship them out to you, typically the same business day, via UPS Ground service. Panasonic KXTG4000B/2000B Issue- occurs when a call is being transferred to voicemail from a live receptionist. When the transfer occurs the hold music is activated. When the voice mail greeting begins the hold music is not deactivated. Solution - In order to deactivate the music, the adapter needs to hear a quick beep tone. When the adapter hears this tone at the beginning of the voice mail greeting, the hold music is deactivated. The simple fix Download tone from our www.onholdplus.com website at http://www.onholdplus.com/support/downloads.html, at the bottom of the web page. Hold the phone close to desktop speaker and play tone prior to recording voice mail message. Mute Button Pressing mute will block the TEHMA signal and trigger the on-hold audio. Press any key to deactivate the music for the duration of the call. Speakerphone Activating the speakerphone and hanging up the handset will eliminate the TEHMA signal and trigger the on-hold audio. Press any key to deactivate the music for the duration of the call.
When the user first takes the phone off the hook using the handset and then switches to speakerphone, the music will come on. This is normal operation. On the other hand, if you answer the phone or place a call using the speakerphone, the TEHMA tone is never recognized and if you put a call on hold from the speakerphone, the person on hold will not hear music. In this case, if you want to have music on hold, you need to hit ** hold. When you come back on line again, you need to hit any key to shut the music off.

The MOH function will not work on lines where DSL is present.
Call Waiting The MOH function does not work with call waiting. Contact the phone service provider to deactivate the Call Waiting feature. Cordless Phones For instructions on how to install a TEHMA with a cordless phone, please refer to http://www.onholdplus.com/support/troubleshoot/TEHMA/cordless.html or your x500 User Manual. For a TEHMA to be used with a cordless phone, the user MUST USE A HEADSET. The TEHMA receives its power via the closed voltage circuit created by installing the TEHMA along with the headset. If you install the TEHMA, without the headset, the TEHMA will not work, and possibly the handset of the cordless phone will not function properly either. If the user does not want to use a headset, or finds it cumbersome to have the TEHMA and headset installed on the cordless handset, the only available solution is for the user to manually trigger the on-hold message by pressing * * on the cordless handsets key pad, and then pressing the Hold button.
How the x500 works: 1. When the phone comes off hook, the MOH 500i senses this and connects that line to one of the channels in the MOH 500i. 2. It then listens to that line for presence of the 3750 Hz tone from the TEHMA. 3. If it hears this, it activates circuitry that then continuously monitors the line and listens for the 3750 Hz tone. 4. When the hold button is pressed, the handset along with the TEHMA in the handset line is disconnected from the circuit shutting of the 3750 Hz tone. 5. As soon as the tone is shut off, the circuitry in the MOH 500i detects the 3750 Hz signal is not there and triggers a switch in the circuit to turn the music on. 6. When the line comes off hold, the handset and TEHMA is reconnected and the 3750 Hz tone is heard again, shutting off the switch and in turn removes the music from the circuit.