Integrated Telephone System Preparation

Operating Instructions

Model No.

KX-TSC14B KX-TSC14W

Pulse-or-tone dialing capability
Basic Operation Advanced Operation

KX-TSC14W

Useful Information

2 LINE

Caller ID Compatible
PLEASE READ BEFORE USE AND SAVE.
Panasonic World Wide Web address: http://www.panasonic.com for customers in the USA or Puerto Rico
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Before Initial Use

Please read IMPORTANT SAFETY INSTRUCTIONS on pages 4849 before use. Read and understand all instructions.
Thank you for purchasing your new Panasonic integrated telephone.
Caller ID and Call Waiting Service, where available, are telephone company services. After subscribing to Caller ID, this phone will display a callers name and phone number. Call Waiting Caller ID, which displays a second callers name and phone number while the user is on another call, requires a subscription to both Caller ID and Call Waiting.
Attach your purchase receipt here.
For your future reference

Serial No.

(found on the bottom of the unit)

Date of purchase

Name and address of dealer
Accessories (included) To order, call 1-800-332-5368.
AC Adaptor. one (p. 8) Order No. KX-TCA1-G Handset. one (p. 8) Order No. PQJXE0401Z (Black) PQJXE0211Z (White)
4-Wire Telephone Line Cord with Green Plugs. one (p. 9, 10)
Handset Cord. one (p. 8) Order No. PQJA10126X (Black) PQJA10126Z (White)
2-Wire Telephone Line Cord with Transparent Plugs. one (p. 10)
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Contents

Preparation
Location of Controls. 16 Display. 17 Settings. 18 Connecting the Handset/AC Adaptor. 18 Connecting the Telephone Line Cord. 9 Connecting a Communication Device. 11 Setting the LCD Contrast. 12 Selecting the Dialing Mode. 13 Selecting the Line Mode. 14 Programming Summary of Preparations. 15 Time and Date Adjustment. 16 Selecting the Ringer Volume. 18

Basic Operation

Making Calls. 19 Answering Calls. 21

Advanced Operation

Using the Other Line During a Conversation. 22 Conference Call. 23 Caller ID Service. 24 Using the Caller List. 26 Viewing the Caller List. 26 Calling Back from the Caller List. 28 Editing a Callers Phone Number. 29 Storing Caller List Phone Number in the Speed Dialer Memory. 30 Erasing Caller List Information. 31 Speed Dialer. 32 Storing Phone Numbers in the Speed Dialer Memory. 32 Dialing a Stored Number. 33 Voice Mail Service. 34 Storing an Access Number in Your Voice Mail. 35 Setting the Voice Mail Tone. 36 Listening to Voice Mail Message(s). 37
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Special Features. 38 For Call Waiting Service Users. 38 FLASH Button. 39 Temporary Tone Dialing (For Rotary or Pulse Service Users). 40 How to Use the PAUSE Button (For Analog PBX Line/Long Distance Service Users). 40 Line Selection. 41 Incoming Call Tone. 42
Useful Information Basic Operation Advanced Operation Useful Information
Using an Optional Headset. 43 Connecting an Optional Headset to the Unit. 43 Making/Answering Calls. 44 Wall Mounting. 45 Before Requesting Help. 46 Important Safety Instructions. 48 FCC and Other Information. 50
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Location of Controls

(VOICE\MAIL) Button (p. 34) (AUTO) Button (p. 30, 32, 33) (CLEAR) Button (p. 31) (FUNCTION/EXIT) Button (p. 15, 26) (CONF) (Conference) Button (p. 23) (TONE) Button (p. 40) Display (p. 7)

Headset Jack (p. 43)

VOIC EM AIL

LIN E1

LO SEA UD/ RCH

OK EDIT /

TON E RED IAL/P AUS

ALL WAIT

Navigator Key ((^), (_), (), () OK/EDIT) (p. 15, 26) (HOLD) Button (p. 20, 22) (LINE\2/DATA) Button and Indicator (p. 19, 20, 22)

(REDIAL/PAUSE) Button (p. 20, 40) (FLASH/CALLWAIT) Button (p. 38, 39) MIC (Microphone) (p. 19)
(LINE\1) Button and Indicator (p. 19, 20, 22)
Button and Indicator (p. 19, 44)
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Display

12:34AM 5/21
Ex. Handset volume level: 4

11:50AM11/24

10 NEW CALLS
In the standby mode, the display shows the current time and date, and the number of new calls.

12:00AM 1/1

0-000-00-00-12
Ex. Speaker volume level: 8

0-000-00-00-12 _ _ _ _

The display shows the volume level. You can select: 4 levels (14) while using the handset (p. 20). 12 levels (112) while using the speakerphone (p. 20).

NO ITEMS STORED

If the display continuously shows 12:00AM 1/1 or 0:00 1/1, the clock needs adjusting (p. 16, 17).

0-000-01-06-35

During a conversation, the display shows the length of the call (Ex. 1 hour, 6 minutes and 35 seconds).

10:50 11/23

The Caller List is empty.

LINE 1

1-123-456-7890 JOHN SMITH

LINE 2

1-111-444-7777 TINA ROBINSON
This is a display from the Caller List. The display shows: the time and date of the last call (Ex. Nov. 24, 11:50 AM), the number of times called (Ex. 3 times), the caller information is new and has not been viewed ( is displayed), the called line, the callers number and the callers name.
When a call is received, the display shows the callers number, name and the called line after the rst ring.

10:50AM11/23 x3

The display shows the voice mail message(s) is/are received.

Settings

Connecting the Handset/AC Adaptor
Fasten the AC adaptor cord to prevent it from being disconnected. Hook AC Adaptor Power Outlet (AC 120 V, 60 Hz)

LINE 1/2

LINE2/DATA

Handset

TO HANDSET

Handset Cord

USE ONLY WITH Panasonic AC ADAPTOR KX-TCA1 (Order No. KX-TCA1-G). Use only a Panasonic Handset for the KX-TSC14B or KX-TSC14W. The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) During a power failure the unit will work as a standard telephone on the Line 1, but the following features will not work. Caller ID services speakerphone line indicators LCD display
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Connecting the Telephone Line Cord
Connect the telephone line cord(s) to the unit as follows.
To connect a two-line telephone jack
Two-Line Telephone Jack (RJ14C)
4-Wire Telephone Line Cord with GREEN Plugs
Fasten the telephone line cord to prevent it from being disconnected. Hook

GREEN plug

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Settings

During speakerphone operation
For best performance, please note the following: Talk alternately with the other party in a quiet room. If the other party has difficulty hearing you, press (_) to decrease the speaker volume. You can switch to the handset by lifting it up. To switch back to the speakerphone, press (SP-PHONE/HEADSET).
What the line indicator means
Off On Flashing twice every 2 seconds Flashing Flashing quickly The line is free. You are using the line. Someone else is using the line on a parallel connected telephone. A call is on hold. A call is being received.
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Answering Calls

When a call is being received, the unit rings and the called line indicator ashes quickly. You can answer a call by simply lifting the handset. The line is automatically selected, when you answer the call. (To change the line selection, see page 41.) If you subscribe to a Caller ID service, the calling party information will be displayed after the rst ring (p. 24). In order to view the Caller ID information, please wait until the second ring to answer a call.
The indicator lights. The called line indicator lights.
Talk into the MIC (microphone).
Line Buttons and Indicators

To hang up, press

(SP-PHONE/HEADSET). The indicator lights go out.
(SP-PHONE/HEADSET) and Indicator MIC In step 1, you may answer a call by pressing the line button or any dialing button ((1) to (0), ($) or (#)) instead of (SP-PHONE/HEADSET). When the ringer volume is set to OFF, the selected line(s) will not ring (p. 18).
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Using the Other Line During a Conversation
During a conversation, if the other line indicator ashes quickly, an incoming call is being received on the line. You can answer the second call while holding the rst call. You can also make a call without terminating the rst call. If you subscribe to a Caller ID service, the second callers information will be displayed when a call is being received on the other line (p. 24). Ex: If you are using LINE 1
Press (HOLD) to put the rst call (LINE 1) on hold.
The LINE 1 indicator ashes.
Press the other line button (LINE 2/DATA) to make or answer a second call.
The LINE 2 indicator lights.
To return to the rst call (LINE 1), press the line button for the rst call (LINE 1).
(LINE\1) and Indicator (LINE\2/DATA) and Indicator

(HOLD)

To hold the second call in step 3, press (HOLD) before pressing the line button for the rst call. You may be informed if another call arrives on the other line during a conversation by two tones (incoming call tone). For this setting, see page 42.
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Conference Call

11:00AM11/26

12223334444
In some cases, you may have to edit the number before dialing (p. 29). If a phone number is not displayed in the caller information, you cannot call back that caller.
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Editing a Callers Phone Number
You can edit a phone number recorded in the Caller List.
1-111-444-777 TINA ROBINSON

10:50AM11/23 x4

Press () OK/EDIT to select a pattern. Each time you press () OK/EDIT,
the number is rearranged into one of 4 different patterns. a b c d Phone no. Area code Phone no. 1 Phone no. 1 Area code Phone no.

333-4444 JOHN SMITH

222-333-4444 JOHN SMITH

1-333-4444 JOHN SMITH

The order in which patterns ad are displayed depends on how the 10:50AM11/23 x4 telephone number is displayed in d LINE 2 1-222-333-4444 step 2.

JOHN SMITH

After editing the number, you can continue with calling back or storing procedures. To call back, lift the handset or press (SP-PHONE/HEADSET) (p. 28). To store the number in the Speed Dialer memory, see page 30.
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Storing Caller List Phone Number in the Speed Dialer Memory
You can store numbers that are in the Caller List in the Speed Dialer memory. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off.
Press (_) or (^) repeatedly to nd the caller you want to store in memory.
If the number requires editing, see page 29.

Press (AUTO).

1-222-333-4444 PRESS 0-9
Press a memory station number ((0) to (9)). (Ex. (1) is pressed as a memory station number.)
A beep sounds. The display will return to step 2. You can continue storing other items. To return to the standby mode, press (FUNCTION/EXIT) or wait for 60 seconds.
1-222-333-4444 SAVE IN AUTO 1
To cancel during programming, press (FUNCTION/EXIT). Start again from step 1. You cannot store caller information in the Speed Dialer memory if a phone number is not displayed.
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Erasing Caller List Information
After checking the Caller List, you can erase some or all of the entries. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off.
To erase a specic caller from the Caller List

(FUNCTION/EXIT) (CLEAR) Line Buttons (VOICE\MAIL) Display
(_), (^), () OK/EDIT (SP-PHONE/HEADSET)
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Storing an Access Number in Your Voice Mail
Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off.
Press (_) or (^) repeatedly until SAVE MAILBOX# ? is displayed. Press () OK/EDIT.

SAVE MAILBOX# ?

ENTER MAILBOX# is displayed. The current number will be displayed, if it was stored beforehand.

ENTER MAILBOX#

Enter your access phone number up to 32 digits.
You may enter pauses*. If you misdial, press (CLEAR). Digits are erased from the right.

1234567PPP8901 1=SAVE

A beep sounds and the number is saved. The display will return to step 2. To program the other line, start from step 3. To return to the standby mode, press (FUNCTION/EXIT).
1234567PPP8901 SAVE MAILBOX#
You can exit the programming mode any time by pressing (FUNCTION/EXIT). *For quick access to your voice mail box by using (VOICE\MAIL), you may add pauses between your voice mail box access number and your mail box password in step 6. Ex. 1-222-333-4444 PPPP 8888 Your mail box Your voice mail box access number password Pauses Pressing (REDIAL/PAUSE) once creates a 3.5 second delay and counts as one digit. The delay time depends on a telephone company.
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Voice Mail Service

Setting the Voice Mail Tone
If your voice mail service sends a voice mail tone after a new message has nished recording, set to ON. icon will ash on the display if a message was recorded in your mailbox. You will hear a series of voice mail tones then a dial tone after lifting the handset or pressing (SP-PHONE/HEADSET). (Contact your service provider about your service.) Set to OFF when: you do not subscribe to a voice mail service. your voice mail service does not send a voice mail tone, or the unit is connected to a PBX. Your phone comes from the factory set to ON. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off.
Press (_) or (^) repeatedly until VOICE MAIL TONE? is displayed. Press () OK/EDIT.

VOICE MAIL TONE?

Press (_) or (^) to select the desired mode. Press () OK/EDIT (SAVE key).
A beep sounds and the setting is saved. The display will return to step 2. To program the other line, start from step 3. To return to the standby mode, press (FUNCTION/EXIT).
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Listening to Voice Mail Message(s)

After receiving a voice mail message, icon will ash on the display. To listen to your voice mail, perform the following steps.

Press (VOICE\MAIL).

An icon of the line which has received voice mail messages will ash.
The unit is connected to the telephone line and automatically dials the number.
Follow the pre-recorded instructions.
When nished, place the handset on the cradle or press (SP-PHONE/HEADSET).
The display will return to the standby mode. (FUNCTION/EXIT)

VOICE MAIL

(VOICE\MAIL) (SP-PHONE/HEADSET) The line which calls your voice mail service has priority over the line set using the Line Selection (p. 41). If icon still ash after you have listened to your voice mail message(s), press (VOICE\MAIL), and then press and hold (CLEAR). icon will disappear. If your voice mail service uses a voice mail tone and the recorded message is over 3 minutes long, icon may not ash. If your voice mail service uses a voice mail tone, the tone will be heard from any parallel connected phone on the same line. If you use another phone to retrieve messages, you have to dial your access number manually.
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Special Features

(FUNCTION/EXIT) (TONE) (_), (^), () OK/EDIT Display

(REDIAL/PAUSE)

(SP-PHONE/HEADSET) (FLASH/CALLWAIT)
For Call Waiting Service Users
During a conversation, if another call is being received on the same line, you will hear a call-waiting tone. Press (FLASH/CALLWAIT) to answer the second call.
The rst call is put on hold and you can answer the second call. To return to the rst caller, press (FLASH/CALLWAIT) again. The call waiting service is not available when: you are having a conference call (p. 23), or a parallel connected telephone on the same line is in use. If this function does not operate properly, consult your telephone company.
Call Waiting Caller ID Feature
Call Waiting Caller ID Feature allows the unit to display the second callers information. After you hear a call-waiting tone while talking, the unit will display , and the callers name and phone number.
Please contact your telephone company for details and availability in your area.

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FLASH Button

Pressing (FLASH/CALLWAIT) allows you to use special features of your host PBX such as transferring an extension call or accessing special telephone services (optional) such as call waiting.

Selecting the ash time

The ash time depends on your telephone exchange or host PBX. You can select the following ash times: 90, 100, 110, 250, 300, 400, 600, 700 ms (milliseconds). Your phone comes from the factory set to 700 ms. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off.
Press (_) or (^) repeatedly until SET FLASH TIME ? is displayed. Press () OK/EDIT.

SET FLASH TIME ?

Press (_) or (^) repeatedly until the desired time is displayed. Press () OK/EDIT (SAVE key) to set the ash time.
A beep sounds. The display will return to step 2. To program the other line, start from step 3. To return to the standby mode, press (FUNCTION/EXIT) or wait for 60 seconds. You can exit the programming mode any time by pressing (FUNCTION/EXIT). If you are connected via a PBX, a longer ash time may be necessary to use PBX functions (transferring a call, etc.). Consult your PBX installer for the correct setting.
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Special Features

Temporary Tone Dialing
(For Rotary or Pulse Service Users)
Press (TONE) before entering access numbers which require tone dialing.
The dialing mode changes to tone. You can enter numbers to access an answering service, electronic banking service, etc. When you hang up, the mode will return to pulse.
How to Use the PAUSE Button
(For Analog PBX Line/Long Distance Service Users)
We recommend you press (REDIAL/PAUSE) if a pause is required for dialing with a PBX or to access a long distance service. Ex. Line access number (9) (PBX) (9) (REDIAL/PAUSE) Phone number
Pressing (REDIAL/PAUSE) once creates a 3.5 second pause. This prevents misdialing when you redial or dial a stored number. Pressing (REDIAL/PAUSE) more than once increases the length of the pause between numbers.
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Line Selection

The unit will automatically select a free line which is not being used by a parallel connected telephone when you make a call. Also the unit will select the called line when you answer a call. To change the selection, program as follows. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off.

Press (_) or (^) repeatedly until LINE SELECTION ? is displayed. Press () OK/EDIT.
The current selection is displayed. LINE1: Line 1 will be selected. LINE2: Line 2 will be selected. AUTO: A free line will be selected (LINE 1 has priority) when making a call. The called line will be automatically selected when answering a call (factory preset).

LINE SELECTION ?

Press (_) or (^) to select the desired setting. Press () OK/EDIT (SAVE key).
You can exit the programming mode any time by pressing (FUNCTION/EXIT). Any line can be selected manually regardless of the mode selected in step 4 by pressing the line button.
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Incoming Call Tone

While one line is being used, you may be informed by two tones if another call has arrived on the other line. This incoming call tone can be set/deleted by programming. Your phone comes from the factory set to 2. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off.
Press (_) or (^) repeatedly until INCOMING TONE ? is displayed. Press () OK/EDIT.
The current setting is displayed. ON: The incoming call tone will be heard as long as the other line rings. 2: The incoming call tone will only be heard 2 times (factory preset). OFF: The incoming call tone will not be heard.

INCOMING TONE ?

You can exit the programming mode any time by pressing (FUNCTION/EXIT). If the ringer volume is set to OFF, the incoming call tone will not be heard even if the incoming call tone is set to ON or 2.
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Using an Optional Headset
Plugging an optional headset into the unit provides a hands-free phone conversation. Please use only a Panasonic KX-TCA87 or KX-TCA90 headset. To order, call the accessories telephone number on page 3.

Microphone

Earpiece
The illustration headset is a KX-TCA90.
Connecting an Optional Headset to the Unit
Connect an optional headset to the headset jack as shown below.

Headset Jack

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Using an Optional Headset

Making/Answering Calls

Press (SP-PHONE/HEADSET) to make or answer a call.
The SP-PHONE/HEADSET indicator light ashes quickly. You may also press the line button. If you misdial when making a call, press (SP-PHONE/HEADSET) twice and dial again.
To hang up, press (SP-PHONE/HEADSET).
The indicator lights go out.
While using an optional headset, you can switch to the speakerphone by pressing () OK/EDIT. Each time you press the button, the call will switch to the optional headset or speakerphone.
Line Buttons (^), (_), () OK/EDIT
(SP-PHONE/HEADSET) and Indicator
To adjust the headset receiver volume (4 levels): While using the headset, press (_) or (^). During a conversation with an optional headset:

The SP-PHONE/HEADSET indicator light ashes quickly. To switch the call to the handset during a conversation using the optional headset, lift the handset off the cradle and disconnect the optional headset. If you disconnect the optional headset, you can continue the conversation with the speakerphone.
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Wall Mounting

The unit can be mounted on a wall phone plate.

Connect the AC adaptor.

Power Outlet
Connect the telephone line cord. Mount the unit, then slide down.
Adjust the LCD contrast level to make the display distinct (p. 12).
To temporarily set the handset down during a conversation, place it as shown here.
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Before Requesting Help

Problem

The unit does not work.

Remedy
Check the settings (p. 818). Unplug the AC adaptor to reset. Plug in, and try again. The ringer volume(s) is/are set to OFF. Set to HIGH or LOW (p. 18). Check the setting (p. 818). The line mode selection is incorrect. See page 14. Unplug the AC adaptor, then plug in.

The unit does not ring.

The line indicators do not work properly.
The line indicator(s) light never go(es) out. You cannot program function items, such as the dialing mode.
Programming is not possible when the handset is off the cradle, or the SP-PHONE/HEADSET indicator lights. Do not pause for over 60 seconds while programming. Do not pause for over 60 seconds while storing. To answer the call, lift the handset or press (SP-PHONE/HEADSET). Start again from the beginning after hanging up. Someone is calling you on the other line. To answer, press (HOLD) to put the current call on hold. Then press the line button whose indicator is ashing quickly (p. 22).
You cannot store a phone number in memory. While programming or searching, the unit starts to ring and stops the program/ search. During a conversation, the other line indicator ashes and the display shows another callers information.
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The unit does not display the callers name and/or phone number.

Other telephone equipment may be interfering with your phone. Disconnect it and try again. Other electrical appliances connected to the same outlet may be interfering with the Caller ID information. Telephone line noise may be interfering with the Caller ID information. If you receive two calls at the same time, only one of the Caller ID information can be recorded. Do not pause for over 60 seconds while searching.
A caller called you, but the callers information was not recorded in the Caller List. The display goes to the standby mode while viewing the Caller List.
(REDIAL/PAUSE) does not function properly.
The button has a double function as either redial or pause. It will redial the last number dialed if pressed at the outset of a call (p. 20). If another number has been dialed rst, it will operate as a pause button (p. 40). Make sure that the optional headset is connected properly (p. 43). Press (SP-PHONE/HEADSET) to make or answer a call. If a power failure occurs, programmed information may be erased. Reprogram if necessary. Call our customer call center at 1-800-211-PANA(7262). Panasonics e-mail address for customer inquiries: consumerproducts@panasonic.com for customers in the USA or Puerto Rico ONLY
You cannot have a conversation using the optional headset.
Previously programmed information is erased.
If you cannot solve your problem
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Important Safety Instructions
When using this unit, basic safety precautions should always be followed to reduce the risk of re, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3. Unplug this unit from AC outlets before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this unit near water, for example, near a bathtub, washbowl, kitchen sink, or the like. 5. Place this unit securely on a stable surface. Serious damage and/or injury may result if the unit falls. 6. Do not cover slots and openings on the unit. They are provided for ventilation and protection against overheating. Never place the unit near radiators, or in a place where proper ventilation is not provided. 7. Use only the power source marked on the unit. If you are not sure of the type of power supplied to your home, consult your dealer or local power company. 8. Do not place objects on the power cord. Install the unit where no one can step or trip on the cord. 9. Do not overload wall outlets and extension cords. This can result in the risk of re or electric shock. 10. Never push any objects through slots in this unit. This may result in the risk of re or electric shock. Never spill any liquid on the unit. 11. To reduce the risk of electric shock, do not disassemble this unit. Take the unit to an authorized servicenter when service is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the unit is subsequently used. 12. Unplug this unit from the wall outlet and refer servicing to an authorized servicenter when the following conditions occur: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled into the unit. C. If the unit has been exposed to rain or water.

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D. If the unit does not work normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized servicenter. E. If the unit has been dropped or physically damaged. F. If the unit exhibits a distinct change in performance. 13. During thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning. 14. Do not use this unit to report a gas leak, when in the vicinity of the leak.

SAVE THESE INSTRUCTIONS

WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR ANY TYPE OF MOISTURE.
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FCC and Other Information
If requested by the telephone company, inform them as follows: FCC Registration No.(found on the bottom of the unit) Ringer Equivalence.1.0B (Line 1) 0.2B (Line 2) The particular telephone lines to which the equipment is connected. This unit must not be connected to a coin operated line. If you are on a party line, check with your local telephone company. Ringer Equivalence No. (REN): The REN is useful in determining the quantity of devices you may connect to your telephone line and still have all of those devices ring when your telephone number is called. In most, but not all areas, the sum of the RENs of all devices connected to one line should not exceed ve (5.0). To be certain of the number of devices you may connect to your line, as determined by the REN, you should contact your local telephone company to determine the maximum REN for your calling area. In the event terminal equipment causes harm to the telephone network, the telephone company should notify the customer, if possible, that service may be stopped. However, where prior notice is impractical, the company may temporarily cease service providing that they: (a) Promptly notify the customer. (b) Give the customer an opportunity to correct the problem with their equipment. (c) Inform the customer of the right to bring a complaint to the Federal Communication Commission pursuant to procedures set out in FCC Rules and Regulations Subpart E of Part 68. The Telephone Company may make changes in its communications facilities, equipment, operations or procedures, where such action is reasonably required in the operation of its business and is not inconsistent with the rules and regulations in FCC Part 68. If such changes can be reasonably expected to render any customer terminal equipment incompatible with telephone company communications facilities, or require modication or alteration of such terminal equipment, or otherwise materially affect its use or performance, the customer shall be given adequate notice in writing, to allow the customer an opportunity to maintain uninterrupted service. When programming emergency numbers and/or making test calls to emergency numbers: 1. Remain on the line and briey explain to the dispatcher the reason for the call before hanging up. 2. Perform such activities in the off-peak hours, such as early morning hours or late evenings.

For product service

Call 1-800-211-PANA(7262) or 1-800-833-9626 for the location of an authorized servicenter. Panasonics e-mail address for customer inquiries: consumerproducts@panasonic.com for customers in the USA or Puerto Rico ONLY
When you ship the product
Carefully pack your unit, preferably in the original carton. Attach a letter, detailing the symptom, to the outside of the carton.

Symptom

Send the unit to an authorized servicenter, prepaid and adequately insured. Do not send your unit to the Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products.
Panasonic Consumer Electronics Company, Division of Matsushita Electric Corporation of America One Panasonic Way, Secaucus, New Jersey 07094 Panasonic Sales Company, Division of Matsushita Electric of Puerto Rico, Inc. Ave. 65 de Infantera, Km. 9.5, San Gabriel Industrial Park Carolina, Puerto Rico 00985
PQQX12879YA-BM FM1000GK1112 D

Panasonic Telephones

KXTS105W

Speakerphone Data Port

Caller ID One touch speed dialer - 20 stations Ringer indicator Hands-free speakerphone Hold, redial, mute, pause, flash key White

KXTS108W

16-Digits LCD Phone
Dial lock One touch speed dialer 20 - stations Ringer indicator Hands-free speakerphone Hold, redial, flash mute, pause key

KXTS600B

Integrated Telephone System
Speakerphone Call Waiting Caller ID Redial (Last 20 numbers Dialed) 3 One-Touch Memory Buttons 3-Line Dot-Segment LCD Ringer Indicator (LED) Electronic Handset Volume Control (4-Step) Electronic Sp-Phone Volume Control (8-Steps) Tone/Pulse Settings Programmable 3-Step Ringer Selector (Off/Low/High) Headset Jack Data Port

KXTSC14W/B

2-Line Speaker Phone
Data port 3-Line LCD display Call waiting/CID 10-Station speed dialer Headset jack Handset volume control Redial Available in black or white

$27.50

KXTS105B Black

$27.50 KXTS4100B

$35.80
Above, plus all-digital answering system and 2-way recording, available in black or white

KXTS620B/W

$44.75 KXTS4300B

$52.35

KXTS3282

2-Line Intercom Phone

Panasonic Telephones
Speakerphone w/LCD 2-Line operation Caller ID/Call waiting Headset jack Use up to 8 phones together 3-step ringer volume control Automatic line selection Data port Available in black or white
4-Line Integrated Phone System with Speakerphone

KXTS4200B

4-Line Integrated Phone System
4-Line Operation Up to 3-Way Conferencing Speakerphone 32 One-Touch Memory Buttons Easy Operation Power Outage Operation Base Unit Dial Keypad Hold, Mute, Flash & Redial Buttons 4-Pattern Ringer Tone 4-Step/Off Ringer Volume Control Up to 3-Way Conferencing English/Spanish
4-Line Operation Up to 3-Way Conferencing Speakerphone Call Waiting Caller ID Caller ID Memory Phone Book Chain Dial 24-Digit Per Station Dialer Storage Capacity 32 One-Touch Memory Buttons Easy Operation (Menu Driven) Power Outage Operation Voicemail Message Waiting Indicator English/Spanish
4-Line Operation Up to 3-Way Conferencing All-Digital Answering System with Automated Attendant Call Waiting Caller ID1 Call Screening Intercept Caller ID Memory1 Phone Book Memo Record Chain Dial Pre-Recorded OGM 24-Digit Per Station Dialer Storage Capacity 32 One-Touch Memory Buttons Power Outage Operation Voice Prompts/Time Day Stamp Remote Control from Outside Line (DTMF) Voicemail Message Waiting

$84.95 KXTG2388B

Light-Up Indicator

$89.45 KXTG2620W/B

$111.90

$152.90

.4 GHz Frequency-Hopping Spread 2 Spectrum (FHSS) Technology one Conduction Handset B ll-Digital Answering System A 0-Station Phonebook & Dialer 5 0-Station Caller ID Memory & 5 Dialer -Line Backlit Handset LCD 3 ighted Handset Keypad L -Way Conferencing 3 houlder Rest Included S all Waiting Caller ID1 C alking Phonebook T alking Keypad T alking Caller ID1 T Replacement Battery: HHR-P104

$165.45

.4 GHz Frequency-Hopping Spread 2 Spectrum (FHSS) Technology asy Operation E hone Company Voice P Mail Compatible (FSK & Stutter Dial Tone Compatible) ight-Up Indicator L 0-Station Caller ID 5 Memory & Dialer 0-Station Phonebook & Dialer 5 -Line Backlit LCD on Handset 3 oice Enhancer Technology V all Waiting Caller ID C andset Speakerphone H Replacement Battery: HHR-P104

KXTG5671S

.8 GHz Frequency-Hopping Spread 5 Spectrum (FHSS) Technology alking Caller ID T peakerphone on Handset and Base S electable Ringtones (3 Tones, 4 Melodies) S ight-Up Indicator with L Ringer/Message Alert ll-Digital Answering System A oice Enhancer Technology V ual Keypad D low Talk S inger ID R ight-Up ID L all Waiting Caller ID C

$28.85

Replacement Battery: HHR-P104

$80.50

KXTG4500B

Cordless Phone System

KXTGA450B
5.8 GHz Frequency Hopping Spread Spectrum (FHSS) Technology Expandable up to 8 Cordless Handset Stations All-Digital Voicemail System with Automated Attendant Up to 8 Individual Mailboxes with Separate Greeting Messages Remote Access with Voice Prompts Call Transfer, Message Transfer, Deliver Message and Auto Message Delete 50-Station Caller ID Memory and Dialer 100-Minute Recording Time 4-Line Operation

4-line Cordless Handset

KXTS730S

$393.90

Cordless FHSS Handset 5.8 GHz Frequency Hopping Spread Spectrum (FHSS) Technology 30-Station Handset Caller ID Memory and Dialer 50-Station Handset Phone Directory and Dialer Call Waiting Caller ID 2-Way Intercom/Paging Up to 3-Way Conferencing Backlit 3-Line LCD Navigator Key Lighted Keypad Headset Jack Transfer/Conference/ Hold Buttons 3-Level Volume Control Selectable Ringtones Adjustable Ringer Charging Stand

Conference Speaker Phone

-microphone conference 8 speakerphone with Caller ID i-Fi sound quality for crisp and H natural conversations ltra-sensitive 4-microphone system U 20-minute recording 1

$81.00

$402.40

www.edist.com

Telephone Systems

Siemens

Telephone Installation Equipment
SA1-SS-100 stainless steel quick clips for 66 blocks, bag of 100 BRIDGING CLIPS $5.90 25pr 10 cables with Amphenol connectors ICPCSTMM10 M to M 25PC10GYORT M to F Short punchdown block with 24 pair capacity S66Mblock (S66M1-50) 66BLK S66M2-3W 66 block with female Amphenol connector 66AMP Bracket (S89B) 66BRT Cover 66CVR S66M25T124LR 12/4 wire with modular connectors on the side 66BLOCK
This modular system is easily expanded to accommodate up to 52 employees and multiple devices, including credit card terminals and fax machines. Inter-Tel 3000 IP-based system phone 618.5080 boxes and 1 general mailbox. Also includes 2 day/night service timers, weekend service, record-a-call capability and remote message notification. 618.5012 2-port, 5 hours voice storage $402.95 618.5014 4-port, 10 hours voice storage $688.55 618.5018 8-port, 20 hours voice storage $1,014.90

$256.05

$17.25 $17.50
12-Channel broadband module (BBM) 618.7012 $631.20 Inter-Tel 3000 VoIP Bundle, includes: (1) 618.7012 Broadband module (2) 618.5080 Inter-Tel 3000 IP phones 618.7000 $1,014.95
Inter-Tel 3000 Door Intercom 618.3000 black

$56.15

Inter-Tel button digital system phone with 4x24 display and full duplex speakerphone 618.5115 charcoal $137.70 Inter-Tel button digital system phone with 4x24 display and full duplex speakerphone 618.5120 charcoal $188.70 Inter-Tel 5.8GHz spread spectrum single line analog cordless phone 901.8020 $83.65 Inter-Tel button cordless system phone (900 MHz Narrow Band) 618.4015 $203.10
Telephone Systems Telephones Installation Accessories

618.7000

$44.55
Inter-Tel 3000 2x8 package includes: (1) 618.5000 CCU (1) 618.5006 2-port CO module (2) 8 button system phones 618.5003 $606.90

618.5003

$36.25
Inter-Tel 3000 Expansion Backplane 618.5004 $25.55 Inter-Tel 3000 Ports Expansion (0x8) module; for up to 4 CO connections and 8 extension connections 618.5005 $300.90 Inter-Tel 3000 2-port CO module 618.5006 $127.55
618.5006 618.5004 618.5005

618.5120

618.5115

Communications Solutions

The IP-centric Inter-Tel 3000 provides big business communications capabilities for small businesses and residences. Features such as conferencing, centralized voice mail, and an automated attendant for greeting and routing incoming calls make communications more efficient and free you and your employees to focus on your core business.

901.8020

Inter-Tel 3000
Inter-Tel 3000 Voice Mail Modules include day/night auto attendant, customizable courtesy service up to 52 extension boxes, 20 group boxes, 10 phantom

618.4015

Inter -Tel 3000
The Scalable Voice-Centric Communications Platform for VOICE, DATA, MOBILITY, and IP

Inter-Tel 3000

Todays diverse environments require advanced communications technology to address new and dynamic ways of facilitating a wide range of voice and data needs. The ability to communicate effectively in your busy office demands a reliable and integrated system designed to improve communication over the telephone and the Internet. Introducing Inter-Tel 3000: The scalable, voicecentric platform for businesses and residential applications. Inter-Tel 3000 delivers a host of leading-edge standards that makes communication more manageable for todays small commercial and large residential settings. Whether you operate a retail business, a multi-branch business, or work from home, the Inter-Tel 3000 offers you a scalable, affordable route to breakthrough technology convergence.

Opportunities: Benefits:

Telecom solution that is easy to configure, easy to install, easy to program & easy to use! Free web based technical certification training Free technical support to all certified dealers 18 month warranty Manage multiple devices including VoIP, digital, wireless and analog, within the same system Leverage the powerful telephone system features including voice mail and auto attendant, to better serve clients Reduce expenses and streamline communications

Panasonic

Digital Control Units
Panasonic Certified Dealers Only
Panasonic System Control Units
KSUHybrid IP PBX Systems.
The design of the KXTDA100 and KXTDA200 systems allow you to expand your system as your needs grow by plugging in additional cards and telephones to the plug-in architecture. Maximum capacity of the KX-TDA100 is 96 ports, while the KX-TDA200 can offer up to 192 ports with 128 wireless telephones. All of the Panasonic KX-T7000, 7200, 7300, 7400, 7600 and 7700 proprietary telephone series work with the KX-TDA100 and KX-TDA200 systems. KX-TDA100 $300.00 KX-TDA200 $754.00 KSUHybrid IP PBX System Initially configured with 4 extension ports and 4 CO ports, expandable to 8 COs and 28 extension ports. Supports multicell wireless, KX-T7400, 7600 & 7700 telephones. KX-TDA50 $559.00
The KXTAW848s modular design allows you to tailor the system to meet your specific needs. It can be configured with a maximum of 8 COs and 48 extensions. The 48 extensions can be comprised of up to 24 KX-T7700 series proprietary phones and 24 wireless handset extensions, supports single line telephones and 4 door phones/openers. KX-TAW848 $559.00 The KX-TA824 has a base configuration of 3 central office lines and 8 stations, expandable to 8 central office lines and 24 stations. The system works with a wide variety of phones, such as all the KX-T7750 series as well as the 7720, 7731, 7736 telephones, Panasonic wireless phones and most single line phones. KX-TA824 $399.00 3x8 Basic KSU with Caller ID, includes (3) KX-T7731-B system phones KX-TA824PK $599.00 Expansion Card adds 3 COs and 8 extensions, making the system 6 COs and 16 extensions KX-TA82483 $256.00 Expansion Card adds 2 COs and 8 extensions, making the 6 CO/16 extension system 8 COs/24 extensions. KX-TA82481 $228.00 Voice message card, 2 channels, 24 mailboxes, 60 mins. record time KX-TA82492 $235.00 DISA/Auto Attendant Card, Answers and routes calls, 3 levels of custom OGM prompts, supports up to 32 OGMs KX-TA82491 $169.00 Caller ID Card. 1 daughter board required for each expansion card. Supports system Caller ID on KX-T7700 Series telephones, as well as FSK Caller ID on single line devices. KX-TA82493 $99.00 Door Box Card, for use with door intercom KX-TA82461 $89.00 IPTelephone based on KX-T7636 design KX-NT136 $299.00 KX-NT136-B black $299.00

Panasonic Door Phones

Premium door phone features: Wall or recessed mounting Interchangeable faceplates Illuminated button w/blue LED Standard doorbell control 2-way conversation between any PBX extension and the door phone KX-T7775 $60.00 Faceplates for the KX-T7775 KX-A402 stainless steel KX-A401 polished brass

$35.00 $35.00

KX-A402

KX-T7775

KX-A401

Panasonic Door Stations

Door Intercom KX-T30865-B KX-T30865-W

black white

$21.75 $21.75
Telephone Systems Telephones
Plastic body door camera with speaker, microphone and illuminated button. VL-GC002A-W $117.00 Metal body pinhole door camera with speaker, microphone and illuminated button VL-GC001A-N silver housing $197.00 VL-GC001A-S gold housing $197.00

KX-TDA100

KX-TDA200

KX-TDA50

Panasonic Voicemail Systems
Digital 4 port (expandable to 24), 1024 mailboxes, 128 hours of storage. Features auto attendant, pre-recorded prompts in both English and Spanish. KX-TVA200 $1,400.00 EXTENSION/LINE INTERFACEUNIT: 2 port circuit card. Connects 2 analog exits/ lines or 1 PANASONIC digital super hybrid system ext. Up to 2 cards can be installed KX-TVS102 $295.00 EXTENSION/LINE INTERFACEUNIT: 4 port digital integration card for use with the KX-TVS200 only. Provides 4 digitally integrated ports. Max of 2 cards can be installed. KX-TVS204 $400.00 Basic cabinet with 2 ports (expandable to 6), 4 hours storage (expandable to 8), 64 mailboxes and 1 USB port KX-TVA50 KX-TVAhr. expansion card

KX-T30865W

VL-GC002A-W VL-GC001A-N VL-GC001A-S
Panasonic Video Door Intercom

Monitors

Single monitor supports 1 camera, monitor and door opener, 2.5 color LCD display, hands-free or press-to-talk, wall or desk mount VL-GM201A $173.00 Expansion monitor features 3.5 color LCD display, hands-free or press-to-talk, wall mount VL-GM001A $443.00

KX-NT136

$449.00 $150.00
Power supply for KX-NT136 KX-A237

$10.00

16 Port IP Extension Gateway Card KX-TDA0470 $750.00
VL-GM201A VL-GM301A VL-GM001A
System Telephones/Vacuum Systems

Panasonic Digital System

Telephones
All Phones available in black or white
KSU Digital DSS console KX-T7640 Digital telephone KX-T7667

$140.00 $115.00

KX-T7731 KX-T7737 KX-T7720
12 CO line with speakerphone KX-T7420 $101.CO line with speakerphone KX-T7425 $121.CO line backlit LCD display speakerphone KX-T7431 $141.CO line backlit LCD display speakerphone KX-T7453 $183.CO line with executive LCD display speakerphone KX-T7456 $240.00

Panasonic System Telephones
Analog speakerphone KX-T7720 $99.00

KX-T7736

KX-T7740

KX-T7750

Analog single line backlit LCD display speakerphone KX-T7731 $125.00 Analog 3-line backlit LCD display speakerphone KX-T7736 $160.00 Analog DSS BLF Console KX-T7740 Analog monitor telephone KX-T7750 $139.00 $88.00
Panasonic Wireless Telephones
KSU 2.4GHz wireless handset KX-TD7684 $170.00
Telephones Vacuum Systems Vacuum Tools and Accessories
DSS/BLF Consoles KX-Tbutton KX-Tbutton
KSU 3-Channel cell station for the KXTDA50-200. Use with 7680 and 7690 wireless handsets KX-TDA0142 $180.00 2.4GHz digital FHSS multi-line wireless telephone, 12 CO, 6 line KX-TD7896 black $299.00 KX-TD7896-W white $299.00

$141.00 $141.00

KSU digital 24 button speakerphone KX-T7625 $108.00 KSU Digital 24 button 3-line LCDspeakerphone KX-T7630 $124.00 KSU Digital 24 button 3-line backlit LCDspeakerphone KX-T7633 $135.00 KSU Digital 24 button 3-line backlit LCDspeakerphone KX-T7636 $188.00
3-line backlit LCD speakerphone with talking caller ID and lighted keypad KXT7737 white $175.00 KXT7737-B black $175.00 Note: Defective Cordless Phones and Voice Mail Systems are handled through Panasonic on a repair basis only.

KX-TD7684

KX-TD7896

KX-TDA0142

Air Vac/M&S

Vacuum Systems

Direct connect electric package comes with VMbrush, 2 wands and one quick release/lock button. VM1200S $154.20 Direct connect electric package comes with VM4 position adjustable carpet brush VM2200DS Direct connect electric package comes with a position adjustable carpet brush, 1quick release/3 button lock wand VM4200DS
Kit includes combo floor/rug tool, ratcheting wand, 10 notched crevice tool, upholstery tool, dust brush, snap-on tool caddy and cloth caddy. VMTKD

AirVac Red Series

High efficiency, 2-stage HEPA filtration cleans to.1 micron, bagless, 6 gallon waste capacity. $37.35 AVR3000 AVR7500 AVR12000 AVR24000
3,000 sq. ft./120V 7,500 sq. ft./120V 12,000 sq. ft./120V

$252.45

Deluxe electric carpet brush, black VM458

12,000 sq. ft./240V

$251.50 $279.45 $335.30 $335.30

$132.90

Turbo air driven 12 brush, black VM179B Vertical Vacuum Hose Inlet, available in Ivory and White. VM195 Delux Garage/Car Care Kit VMGAR

AirVac Platinum Series

$75.30
High efficiency, 2-stage HEPA filtration, self sealing, disposable bags, 5.2 gallon waste capacity. AVP3000 AVP7500 AVP12000 AVP24000
3,000 sq. ft./120V 7,500 sq. ft./120V 12,000 sq. ft./120V 12,000 sq. ft./240V

$270.45

30 Standard Hose for vacuum systems V330
$307.40 $363.25 $419.15 $419.15

$45.20

$40.40