Telephone Answering System with Facsimile

Model No.

KX-F780

OPERATING INSTRUCTIONS

Please read these Operating Instructions before using the unit and save for future reference. FOR OPERATION ASSISTANCE, CALL 1-800-HELP-FAX (1-800-435-7329)
This product is designed for use in the United States of America, and may not operate in other countries. (See page 76 for more details.) Este producto ha sido diseado para su uso en los Estados Unidos de Amrica, y puede no funcionar correctamente en otros pases. (Consulte la pgina 76 para tener ms detalles.)

Contents

Installation and Connection RR p. 6 Initial Preparation RRRRRR p. 11 Basic OperationsRRRRRRR p. 17 Advanced Operations RRRR p. 32 Troubleshooting and Routine CareRRRRRRRRR p. 65 General Information RRRRR p. 72
Thank you for purchasing the Panasonic Telephone Answering System with Facsimile.
Things you should keep records of
Attach your sales receipt here
For your future reference Date of purchase Serial No.
(found on the bottom of the unit)
Dealers name and address Dealers telephone number

Caution:

The Telephone Protection Act of 1991 requires the following information to be clearly stated either at the top or bottom margin of the rst message page when transmitting messages via telephone facsimile; Date and time of transmission, Identication of the business, entity or person(s) sending the facsimile, and Telephone number of the business, entity or person(s). To program this information into your facsimile machine, complete all the instructions on pages 11 through 13.

Copyright:

This manual is copyrighted by Kyushu Matsushita Electric Co., Ltd. (KME) and its licensee. Under the copyright laws, this manual may not be reproduced in any form, in whole or part, without the prior written consent of KME and its licensee. j Kyushu Matsushita Electric Co., Ltd. 1996
Included accessories (To order, call toll free 1-800-332-5368.)
Power cord RRR 1 pc. (p. 10) Telephone line cord RRRRRR 1 pc. (p. 10) HandsetRRRRR 1 pc. (p. 8) Handset cord RR 1 pc. (p. 8)

PQJA200Z

PQJA59V

PFJXE0108Z

PQJA212N
Handset cradleRR 1 pc. (p. 8)
Paper stacker RR 1 pc. (p. 9)
Recording paper RRRR 1 pc. (p. 9)

PFYAF780M

PQUS10136Z
See page 75 for replacement of the recording paper.
If any items are missing, check with place of purchase. The part numbers listed above are subject to change without notice. Save the original carton and packaging.
Important safety instructions
When using this product, basic safety precautions should always be followed to reduce the risk of re, electric shock, and injury to persons, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this product. 3. Unplug this product from wall outlets before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool. 5. Do not place this product on an unstable cart, stand or table. The product may fall, causing serious damage to the product or personal injury. 6. Slots and openings in the cabinet and the back or bottom are provided for ventilation, to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on the bed, sofa rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation unless proper ventilation is provided. 7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company. 8. This product is equipped with a three wire grounding type plug, a plug having a third (grounding) pin. This plug will only t into a grounding type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the grounding type plug. 9. Do not allow anything to rest on the power cord. Do not locate this product where the cord could be damaged by people walking on it. 10. Do not overload wall outlets and extension cords as this can result in the risk of re or electric shock. 11. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of re or electric shock. Never spill liquid of any kind on the product. 12. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized servicenter when some service or repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the appliance is subsequently used. 13. Unplug this product from the wall outlet and refer servicing to an authorized servicenter under the following conditions: 12. A. When the power supply cord or plug is damaged or frayed. 12. B. If liquid has been spilled into the product. 12. C. If the product has been exposed to rain or water. 12. D. If the product does not work normally by following the operating instructions. Adjust only those controls, that are covered by the operating instructions because improper adjustment of other controls may result in damage and will often require extensive work by an authorized technician to restore the product to normal operation. 12. E. If the product has been dropped or the cabinet has been damaged. 12. F. If the product exhibits a distinct change in performance. 14. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. 15. Do not use the telephone to report a gas leak in the vicinity of the leak.

FLASH (p. 36) QUICK (p. 30)
MUTE (p. 17) SLOW (p. 30)

AUTO RECEIVE (p. 14)

STOP VOLUME (p. 16)
ERASE (p. 29) MAIL BOX (p. 45)
REDIAL/PAUSE (p. 36) TONE (p.36)
DIGITAL SP-PHONE (p. 17, 35)
NEW MSGS. PLAY BACK (p. 29)

START/COPY/SET

Answering control buttons
REC (p. 54) SELECT (p. 54) CHECK (p. 55)

SELECT

REC GREETING

REPEAT

MEMO/ 2WAY REC

NEW MSGS D PLAY BACK

SKIP (p. 30) REPEAT (p. 30) MEMO/2WAY REC (p. 30, 31)

Installing your unit

Installing the handset cradle
If you want to use this unit with a handset, install the handset and handset cradle. To save space or to use the unit mainly for faxes, you may remove the handset cradle. Even if the handset and handset cradle are not installed, you can make or answer calls using the SP-PHONE button. When you dont use the handset and handset cradle, see pages 60 and 70.
Connect the handset cord.

Handset cord Handset

A Open the front lid by pressing the front lid open button. B Open the back lid by lifting up the tabs located on both sides. A
B Front lid open button Triangles
Insert the handset cradle by matching the triangles.
Press down on the marked on the handset cradle until it clicks into place. Make sure the two hooks lock the handset cradle rmly.

Triangles

Place the handset on the handset cradle and close the lids securely. If the following message is displayed when the unit is turned on, the handset cradle is not installed correctly. CHECK CRADLE Check step 4 again.
Installing the recording paper
A Open the back lid by lifting up the tabs located on both sides. B Install a recording paper roll in the unit. Make sure that the shiny side of the paper is facing down and there is no slack, tape, or glue residue on the paper roll.

correct

incorrect Recording paper roller
Insert the leading edge of the recording paper between the recording paper roller and the silver plate.

Silver plate

Close the back lid by gently pressing down on both ends.
Note: Only use the included roll of paper or specied recording paper, or else the print quality may be affected and/or excessive thermal head wear may occur. The beginning of some recording paper rolls are secured with glue or tape. Cut approximately 150 mm (6 inches) from the new roll of paper prior to installation. To order recording paper, see page 75.
Installing the paper stacker
Install the paper stacker. Paper stacker

Connections

Power cord
Dialing mode switch: Set to TONE. If you cannot dial, set to PULSE. Telephone line cord

DIALING MODE

( Line surge ) protector
Single telephone line (RJ11C) Power outlet (120 V, 60 Hz)

( Power surge ) protector
Note: For additional equipment protection, we recommend the use of a surge protector. The following types are available; TELESPIKE BLOK MODEL TSB (TRIPPE MFG. CO.), SPIKE BLOK MODEL SK6-0 (TRIPPE MFG. CO.), SUPER MAX (PANAMAX) or MP1 (ITW LINX). When you operate this product, the power outlet should be near the product and easily accessible.
Helpful hint: If assistance is needed, press (HELP). The unit will print a quick reference. (HELP)
Setting the date, time, logo and facsimile telephone number
Before using your unit, program the correct date and time, your logo and your facsimile telephone number. This information will be printed on the top of each page transmitted from your unit. To change the print position, see page 58.
Setting the date and time
Press (MENU). SYSTEM SET UP Press K, then @ A. SET DATE & TIME Press (START/COPY/SET).

Dial keypad

(MENU)
Enter the correct month/day/year/hour/minute by selecting each 2 digits. Then press J for AM or K for PM. Example: Aug. 10 1996, 3:00PM Press @H A@ IF @C @@, then press K for PM. Press (START/COPY/SET). Press (MENU).

(STOP) (START/COPY/SET)

Note: If you make a mistake while programming, press (STOP) then make corrections. The accuracy of the clock will be approximately L60 seconds a month.

Setting your logo

Usually the logo is a company, division or personal name in an abbreviated form.
Press (MENU). SYSTEM SET UP Press K, then @ B. YOUR LOGO Press (START/COPY/SET). LOGO= Enter your logo up to 30 characters. Refer to the instructions on page 13. Press (START/COPY/SET). Press (MENU). (START/COPY/SET)
Setting your facsimile telephone number
Press (MENU). SYSTEM SET UP Press K, then @ C. YOUR TEL NO. Press (START/COPY/SET). NO.=
Enter your facsimile telephone number up to 20 digits. The K button inserts a space and the J button a +. If you make a mistake, press (STOP) to delete the wrong number to the left of the cursor. Press (START/COPY/SET). Press (MENU).

(START/COPY/SET)

How to enter characters and symbols

The dial keypad and the direct call stations can be used as character input keys and command keys. Pressing 09 and direct call station 1 will alternately select a character as shown below. Number of times [ B E H K N Q U X ( ; 3 ] C F I L O R V Y ) ? 4 { a d g j m S t Z < | 5 } b e h k n p u w > U 6 + c f i l o q v x ! @ r 8 y " ^ z # 9 $ % & s / 9 = 10 , 11. 12 _ 13 ' Initial Preparation

1 A D G J M P T W 0 :

INSERT key (Used to insert one character or one space.) SPACE key (Used to replace one character with a space.) DELETE key (Used to delete one character.) key (Used to move the cursor to the right.) key (Used to move the cursor to the left.)
For example, when entering Mike as your logo:
Press F. LOGO=M Press D six times. LOGO=Mi
Press E ve times. LOGO=Mik Press C ve times. LOGO=Mike
Note: If you use the same number key continuously to enter the next character, press K to move the cursor.
To correct a mistake while programming
Use K and J to move the cursor to the incorrect character, then make the correction. or Press (STOP) to delete the character to the left of the cursor.
To see the layout of the direct call station keys
Remove the directory card cover with a pencil or similar object and turn the directory card over.
Selecting the receive mode
The unit combines the functions of facsimile, telephone and answering system. This unit has two types of receive modes; AUTO RECEIVE and MANUAL RECEIVE. When you are unable to answer, set the AUTO RECEIVE mode. When you are available, set the MANUAL RECEIVE mode. Press (AUTO\RECEIVE) to switch to the desired mode.
AUTO RECEIVE mode The FAX/MSG.SYS. indicator light goes on. ANS/FAX mode: (pre-selected setting) Select this mode when you want the unit to record voice messages and/or receive fax messages (see pages 22 and 23). Display: ANS/FAX MODE
MANUAL RECEIVE mode The FAX/MSG.SYS. indicator light goes off. TEL mode: (pre-selected setting) Select this mode when you wish to answer all calls manually. Display: TEL MODE
You can select the FAX mode instead of the ANS/FAX mode as an AUTO RECEIVE mode (page 15). FAX mode: Select this mode when you use the unit solely as a fax machine (see page 24). Display: FAX MODE
You can change to the ANS/FAX mode from a remote location. Call your unit from a touch tone phone and wait for 15 rings. The answering system will temporarily answer the line. Then enter the remote operation ID (page 50) during the greeting message. The unit will switch to the ANS/FAX mode.
You can select the TEL/FAX mode instead of the TEL mode as a MANUAL RECEIVE mode (page 15). TEL/FAX mode: Select this mode when you are near the unit and do not want to hear the unit ring when faxes are received but wish to answer voice calls (see pages 25, 26 and 27).
Note: Regardless of the mode you select, you can always place calls and faxes.

Helpful hint: To conrm stored phone numbers and station names, print a telephone number list (see page 62).
To keep whole or part of the phone number secret
Press (SECRET) (direct call station 3) before and after the number you wish to keep secret. The phone number will not appear on the display and on the telephone number list. Pressing (SECRET) once counts as two digits.
To erase a stored number and station name
Press (STOP) in step 3 to clear the phone number. Press (DELETE) (direct call station 5) repeatedly in step 5 until all of the characters are erased. Then, press (START/COPY/SET).
Making voice calls using automatic dialing
Press (DIGITAL\SP-PHONE) or lift the handset. Speed dial stations (DIRECTORY)

Direct call stations

a: Using one-touch dialing: For upper stations (15) Press the desired direct call station key. For lower stations (610) Press (LOWER), then press the desired direct call station key. b: Using speed dialing: Press (DIRECTORY), then press K and the desired 2-digit number (0049).
(LOWER) (DIGITAL\SP-PHONE)
Transmitting documents using automatic dialing
Insert the documents FACE DOWN.
Direct call stations Speed dial stations FACE DOWN

(DIRECTORY) (LOWER)

Electronic telephone directory
The station names stored in memory are automatically registered into the electronic telephone directory in alphabetical order. You can make a fax or voice call by selecting the desired station name on the display. If you wish to send a fax, insert the documents into the document tray rst.
Press (DIRECTORY). SELECT INDEX s Press the dial key in which the rst initial of the station name is assigned (see index table below). Example: To search a name with the initial N: Press F repeatedly until the rst station name with initial N is displayed. Press () until the desired name is displayed. s OR s Press () or () repeatedly until the desired name is displayed. () () (DIRECTORY) (START/COPY/SET) Dial keypad FACE DOWN
Press (START/COPY/SET). The unit will start dialing. If a document is fed into the unit, the unit will start transmission.

Dial key 1

Dial key * #
Index P, Q, R, S, 7 T, U, V, 8 W, X, Y, Z, Other symbols

(Used for speed dialing)

A, B, C, 2 D, E, F, 3 G, H, I, 4 J, K, L, 5 M, N, O, 6

Voice contact

(talking to the caller during or after fax reception or transmission)
You can have a conversation with the same call after the fax message is completed. This will save the extra expense and time of making another call. This feature works only when the other partys unit is equipped with a voice contact feature.

Initiating voice contact

Press (DIGITAL\SP-PHONE) while transmitting or receiving documents. VOICE STANDBY FACE DOWN Your unit will call the other party with a distinctive ring.
When the other party answers, the unit will emit a distinctive ring. Press (DIGITAL\SP-PHONE) or lift the handset to start talking. If you initiate voice contact during transmission, you can talk after all the documents have been transmitted. If you initiate voice contact during reception, you can talk after the current page of the document is received.
Receiving a request for voice contact
If the other party initiates voice contact, your unit will emit a distinctive ring after transmission or reception is completed. When the distinctive ring is heard, press (DIGITAL\SP-PHONE) or lift the handset, then start speaking. Note: If you do not answer within 10 seconds of hearing the distinctive ring; when your unit is in the ANS/FAX mode, your unit will play back a greeting message and record an incoming voice message. when your unit is in the TEL/FAX, FAX or TEL mode, the line will be disconnected.
TONE, FLASH and REDIAL/PAUSE buttons

TONE button

The TONE (*) button is used for rotary pulse dial services and allows you to temporarily change from pulse to tone mode during a dialing operation. When you hang up, the unit will automatically return to pulse mode. (TONE)

FLASH button

The FLASH button functions as the hookswitch on a regular phone. If you misdial or dial another phone number, press the FLASH button rmly. The FLASH button also allows you to use special features of a host exchange (if connected) or local telephone company services such as call waiting. For further details, contact your local telephone company. (REDIAL/PAUSE) (FLASH) Note: TONE, FLASH and PAUSE can be stored into a phone number for automatic dialing.

Entering pauses

If the REDIAL/PAUSE button is pressed during dialing, a pause will be inserted. Example-1: When your unit is connected to a host exchange, insert a pause to get an outside line. 9 PAUSE Phone number
Line access code Example-2: If transmission errors occur when making an overseas transmission, add two pauses at the end of the phone number. International access code Country code Phone number PAUSE PAUSE
Redialing the last number dialed
If the REDIAL/PAUSE button is pressed immediately after a dial tone is obtained, the last number dialed will be redialed. 1. Lift the handset or press (DIGITAL\SP-PHONE). 2. Press (REDIAL/PAUSE). If the line is busy when using the speakerphone, the unit will automatically redial the number up to 14 times.

Polling

(retrieving fax documents)
The polling feature allows you to receive a document from another compatible machine where you pay for the call as opposed to the document being sent to you, thereby saving the other party call charges.

Receive polling

To place a call and recover a document from another machine, follow the steps below. Make sure that no documents have been fed into your unit and that the other partys machine is ready for your call.
Press (MENU) until the following is displayed. POLLING Press (START/COPY/SET). NO.= Enter the phone number by using one-touch dialing, speed dialing, full number dialing or the electronic telephone directory (see page 34). Press (START/COPY/SET).

(MENU) (START/COPY/SET)

Transmit polling
A document stored in your unit can be recovered by another partys machine. To let other machines retrieve documents loaded on your unit, proceed as follows.
Insert the documents FACE DOWN. Press (MENU) until the following is displayed. POLLED Press (START/COPY/SET). MODE=OFF Press () or () to select ON. MODE=ON [] [] FACE DOWN
If this feature is not required, select OFF. Press (START/COPY/SET). POLLED ON () () (MENU) (START/COPY/SET) Note: When delayed transmission (page 38) is set to ON, transmit polling is not available.

Delayed transmission

(sending a fax at a later time)
Using a built-in clock, this unit can send documents automatically at a specic time. This allows you to take advantage of low-cost calling hours offered by your telephone company. The delayed transmission can be reserved to take place up to 24 hours.
Insert the documents FACE DOWN. Press (MENU). Dial keypad SYSTEM SET UP Press K, then press B E. DELAYED XMT Press (START/COPY/SET). MODE=OFF Press () or () to select ON. MODE=ON [] () () (MENU) (START/COPY/SET) [] FACE DOWN
If this feature is not required, select OFF. Press (START/COPY/SET). NO.= Enter the phone number by using one-touch dialing, speed dialing, full number dialing or the electronic telephone directory. Press (START/COPY/SET). TIME=12:00AM Enter the transmission start time. Example: 11:00PM Press a a @ @, then press k to select PM. To select AM, press j. Press (START/COPY/SET). Press (MENU). When the programmed time has come, the unit will automatically start transmission.

CHECK COVER CHECK CRADLE

CHECK DOCUMENT

CHECK MEMORY MECHA ERROR

MEMORY FULL
NO RESPONSE NO TEL GREETING
OUT OF PAPER PAPER JAMMED POLLING ERROR
REDIAL TIME OUT REMOVE DOCUMENT
TRANSMIT ERROR UNIT OVERHEATED

Before requesting help

General
PROBLEM I cannot make and receive calls. I cannot make calls. The unit does not work. CAUSE & REMEDY The power cord or telephone line cord is not connected. Check the connections (see page 10). The dialing mode setting is wrong. Check the selector (see page 10). Disconnect the unit from the telephone line and connect to a known working phone. If the working phone operates properly, call your service center to have the unit repaired. If the working phone does not operate properly, contact your telephone company. The ringer volume is set to OFF. Adjust it to a suitable level (see page 16). If this button is pressed during dialing, a pause will be inserted. If this button is pressed immediately after obtaining a dial tone, the last number dialed will be redialed. Whole or part of the number is the same as another code or ID. Change the number (see pages 41, 44 and 50).

The unit does not ring.

The REDIAL/PAUSE button does not function properly.
During programming, I cannot enter the activation code or the prohibitor ID.

Fax Transmission

PROBLEM The other party complains that letters on their received document are distorted. CAUSE & REMEDY If your line has special telephone services such as call waiting, the service may have been activated during fax transmission. Connect the unit to a line that does not have such services. An extension telephone on the same line is off the hook. Hang up and try again. The glass or rollers are dirty. Clean them (see page 71).
The other party complains that dirty patterns or black lines appear on their received documents. I cannot make an international fax call.
Use the overseas transmission mode (see page 39). Add two pauses at the end of the phone number (see page 36).

Fax Reception

PROBLEM I cannot receive documents automatically. CAUSE & REMEDY The receive mode is set to the TEL mode. Set to the ANS/FAX, TEL/FAX or FAX mode. The time to answer the call may be too long. Decrease the number of rings (see pages 23, 24 and 26). The greeting message is too long. Shorten the message (see page 54). The junk mail prohibitor is set to on (see page 41). The sender transmitted a faint document. Request them to transmit a clearer copy of the document. The recording paper roll is installed incorrectly. Make sure that the shiny side of the paper is facing down and re-install the paper (see page 9).

If the unit does not release an original document during feeding, remove it as shown below.
Open the front lid by pressing the front lid open button. Remove the jammed document.
Close the front lid by gently pressing down on both ends.

Front lid open button

Adjusting the feeder pressure
No feeding or multiple feeding occurs frequently, adjust the feeder pressure.
Open the front lid by pressing the front lid open button. Shift the position of the lever by using an instrument with a pointed end, like a clip or ballpoint pen. Position A: Select this when documents do not feed. Position B: Standard position (pre-selected) Position C: Select this when documents multiple feed.
Removing the handset cradle
To save space or to use the unit mainly for faxes, you may remove the handset cradle.
Set the handset switch to NO HANDSET (see page 60). Hooks Pull the hooks to the right in the order as shown, while lifting up the handset cradle. Disconnect and connect the power cord again.
Caution: If the handset and handset cradle have been removed when you connect the power cord, an alarm will sound and the following message will be displayed. CHECK CRADLE Set the handset switch to NO HANDSET (see page 60).
Cleaning the inside of the unit
If misfeeding occurs frequently or dirty patterns or black bands appear on a copied or transmitted document, clean the document feeder rollers, sub roller, rubber ap, white plate and glass.
Disconnect the power cord and the telephone line cord. Open the front lid by pressing the front lid open button. Sub roller Clean the document feeder rollers and sub roller with a cloth moistened with isopropyl rubbing alcohol, and let dry thoroughly. Clean the rubber ap with a cotton swab moistened with isopropyl rubbing alcohol, and let dry thoroughly. Clean the white plate and glass with a soft dry cloth. Glass Close the front lid by gently pressing down on both ends.
White plate Rubber ap Document feeder rollers
Front lid open button Connect the power cord and the telephone line cord.

Service center directory

OPERATION ASSISTANCEFAX ADVANTAGE PROGRAM
DIAL TOLL FREE: 1-800-HELP-FAX (1-800-435-7329) (9:00am8:00pm MondayFriday, EST)
PRODUCT INFORMATIONLITERATURE REQUESTSDEALER LOCATIONS
Customer Satisfaction Center 2F-3, One Panasonic Way, Secaucus, NJ 07094 (Headquarters) 201-348-9090 (9:00am8:00pm MondayFriday, EST)

ACCESSORY PURCHASES

1-800-332-5368 (Consumer orders only) Matsushita Services Company Accessory Order Office, 20421-84th Avenue South Kent, WA 98032 (6:00am6:00pm MondayFriday, 6:00am10:30am Saturday, PST) (Visa, Mastercard, Discover card, American Express, Check)

AUTHORIZED SERVICENTERS

CALIFORNIA 6550 Katella Avenue Cypress, CA 90630 Phone (714) 373-7425 Fax (714) 894-Dubuque Avenue S. San Francisco, CA 94080 Phone (415) 871-6373 Fax (415) 871-Sherman Way Suite 102 Canoga Park, CA 91306 Phone (818) 709-1775 Fax (818) 709-Ruffin Road Suite A San Diego, CA 92123 Phone (619) 560-9200 Fax (619) 560-1831 COLORADO 1640 South Abilene Suite D Aurora, CO 80012 Phone (303) 752-2024 Fax (303) 752-0610 FLORIDA 3700 North 29th Avenue Suite 102 Hollywood, FL 33020 Phone (954) 925-2880 Fax (954) 925-Eisenhower Boulevard Suite A1 Tampa, FL 33634 Phone (813) 884-4746 Fax (813) 886-4564 GEORGIA 8655 Rosewell Road Suite 100 Atlanta, GA 30350 Phone (770) 518-6301 Fax (770) 518-6306 HAWAII 99-859 Iwaiwa Street Aiea, Hawaii 96701 Phone (808) 488-1996 Fax (808) 486-4369 ILLINOIS F 1703 North Randall Road Elgin, IL 60123 12:30 to 4:30, Mon-Fri Phone (847) 468-5464 Fax (847) 468-Golf Road Niles, IL 60714 Phone (847) 608-1010 Fax (847) 299-1710 MARYLAND Sulphur Springs Business Park 1638 Sulphur Springs Road Baltimore, MD 21227 Phone (410) 242-2607 Fax (410) 247-3047 MASSACHUSETTS 60 Glacier Drive, Suite G Westwood, MA 02090 Phone (617) 329-4280 Fax (617) 329-0586 Fpick-up/drop-off only MICHIGAN 37048 Van Dyke Avenue Sterling Heights, MI 48312 Phone (810) 939-2060 Fax (810) 939-2638 MINNESOTA 7850-12th Avenue South Airport Business Center Bloomington, MN 55425 Phone (612) 854-8624 Fax (612) 854-2089 OHIO 2236 Waycross Road Cincinnati, OH 45240 Phone (513) 851-4180 Fax (513) 851-8443 PENNSYLVANIA 2221 Cabot Boulevard West Suite B Langhorne, PA 19047 Phone (215) 741-0661 Fax (215) 741-0521 Chartiers Valley Shopping Center 1025 Washington Pike Bridgeville, PA 15017 Phone (412) 257-4522 Fax (412) 257-4650 TENNESSEE 919-8th Avenue South Nashville, TN 37203 Phone (615) 244-4434 Fax (615) 244-6713 TEXAS 7482 Harwin Drive Houston, TX 77036 Phone (713) 781-1528 Fax (713) 781-Welch Road Suite 101 Farmers Branch, TX 75244 Phone (214) 385-1975 Fax (214) 960-7626 WASHINGTON 20425-84th Avenue South Kent, WA 98032 Phone (206) 872-7922 Fax (206) 872-0918

Service in Puerto Rico

Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company/ Factory Servicenter Ave. 65 de Infantera, Km. 9.5 San Gabriel Industrial Park Carolina, Puerto Rico 00985 Phone (809) 750-4300 Fax (809) 768-2910

REPAIR INQUIRIES

EAST (PCE) 2221 Cabot Boulevard West Suite A Langhorne, PA 19047 Phone (215) 741-0676 Fax (215) 750-6492 Covers: CT, DE, ME, MD, MA, NH, NJ, NY, PA, RI, VT, VA, DC, WV
Regional Customer Care Department
EAST (PCE) 1225 Northbrook Parkway Suite 2-390 Suwannee, GA 30174 Phone (404) 338-6860 Fax (404) 338-6548 Covers: AL, FL, GA, MS, NC, SC, TN CENTRAL (PCC) 1707 North Randall Road Elgin, IL 60123 Phone (847) 468-5530 Fax (847) 468-5528 WEST (PCW) 6550 Katella Avenue Cypress, CA 90630 Phone (714) 373-7440 Fax (714) 373-7447
Covers: AR, IL, IN, IA, KS, KY, LA, MI, MN, MO, NE, ND, OK, SD, TX, WI, OH
Covers: AK, AZ, CA, CO, ID, MT, NV, NM, OR, UT, WA, WY, HI
PARTS DISTRIBUTION LOCATIONS
To locate parts distributors in your area (within the USA) DIAL TOLL FREE 1-800-545-2672 (24 hours a day, 7 days a week) (960607)

Information for users

For product service Service centers are listed on page 74. Call toll free 1-800-545-2672 for the location of an authorized service center.
When you ship the product Carefully pack your unit, preferably in the original carton. Attach a letter, detailing the symptom or problem, to the outside of the carton. Send the unit to an authorized service center, prepaid and adequately insured. Do not send your unit to the Matsushita Consumer Electronics Company or to any executive or regional sales offices. These locations do not repair consumer products.
Accessory order information
Use the following types of recording paper for replacement. For accessory order, call toll free 1-800-332-5368. Model No. KX-A106 Description Standard Thermal Recording Paper Comment 216 mmq30 m (812wq98v) roll, with 25 mm (1w) core 216 mmq50 m (812wq164v) roll, with 25 mm (1w) core 216 mmq30 m (812wq98v) roll, with 25 mm (1w) core

KX-A116

Standard Thermal Recording Paper

KX-A125

Super Thermal Recording Paper (Like plain paper)

Specications

1. Applicable Lines: 2. Document Size: 3. Effective Scanning Width: 4. Printing Paper Size: 5. Effective Printing Width: 6. Transmission Time*: 7. Scanning Density: Public Switched Telephone Network Max. 216 mm (812w) in width Max. 600 mm (2358w) in length 208 mm (8316w) 216 mm q max. 50 m (812wq164v) roll 208 mm (8316w) Approx. 15 s/page (Original mode) Approx. 30 s/page (G3 Normal mode) Horizontal: Vertical: 8 pels/mm (203 pels/inch) 3.85 lines/mm (98 lines/inch)Standard mode 7.7 lines/mm (196 lines/inch)Fine/Halftone mode 15.4 lines/mm (392 lines/inch)Superne mode

8. Halftone Level: 9. Scanner Type: 10. Printer Type: 11. Data Compression System: 12. Modem Speed: 13. Operating Environment: q q 14. Dimensions (HqWqD): 15. Mass (Weight): 16. Power Consumption:
64-level CCD image sensor Thermal printing Modied Huffman (MH), Modied READ (MR) 9600/7200/4800/2400 bps; Automatic Fallback 535 C (4195 F), 4585 % RH (Relative Humidity) 118q351q265 mm (42132wq131316wq10716w) Approx. 3.7 kg (8.2 lb.) Standby: Transmission: Reception: Copy: Maximum: Approx. 3.5 W Approx. 16 W Approx. 28 W Approx. 40 W Approx. 120 W
17. Power Supply: 18. Total Recording Time:
120 V AC, 60 Hz (This unit will not function at 50 Hz.) Approx. 18 minutes (including the greeting message). Recording time may be reduced by caller side background noise. CCITT No. 1 Test Chart
*Transmission speed depends upon the contents of the pages, resolution, telephone line conditions and capability of receiving unit. 15 second speed based upon CCITT No.1 Test Chart.
Note: Any details given in these instructions are subject to change without notice. The pictures and illustrations in these instructions may vary slightly from the actual product.

Speed dialer list

Station No. 24 Name/Phone No. Station No. 49 Name/Phone No.
A ANS/FAX mode RRRRRRRR 14, 22 ANS/FAX ring count RRRRRRRR 23 Answering device volume RRRRR 16 Automatic dialing RRRRRRRRR 32 AUTO RECEIVE button RRRRRR 14 AUTO RECEIVE mode RRRRRR 14 Call counter RRRRRRRRRRR 29 Callers recording time RRRRRRR 56 CHECK button RRRRRRRRRR 55 Cleaning RRRRRRRRRRRRR 71 COPY button RRRRRRRRRRR 28 Date and time RRRRRRRRRR 11 Delayed transmission RRRRRRR 38 DELETE key RRRRRRRRRRR 13 Dialing mode RRRRRRRRRRR 10 DIGITAL SP-PHONE button RRRR 17 DIRECTORY button RRRRRR 33, 34 Display contrastRRRRRRRRRR 58 Electronic telephone directory RRR 34 ERASE buttonRRRRRRRRR 29, 55 Error message RRRRRRRRRR 65 Facsimile telephone number RRRR 12 Fax auto redial RRRRRRRRRR 19 FAX mode RRRRRRRRRR 14, 24 Fax pager RRRRRRRRRRRR 43 FAX ring count RRRRRRRRRR 24 Fax voice guidance RRRRR 19, 21, 59 Fax voice guidance volumeRRRRR 16 Feeder pressure RRRRRRRRR 70 FLASH button RRRRRRRRRR 36 Friendly reception RRRRRRR 21, 59 Greeting messages RRRRRRRR 54 Handset switch RRRRRRRRRR 60 Handset volume RRRRRRRRR 16 HELP button RRRRRRRRRRR 10 INSERT key RRRRRRRRRRR 13 Journal auto print RRRRRRRRR 63 Journal report RRRRRRRRR 62, 64 Junk mail prohibitor RRRRRRRR 41 Logo RRRRRRRRRRRRRR 12 Logo print position RRRRRRRR 58 LOWER key RRRRRRRRR 32, 33 V M MAIL BOX button RRRRRRRRR 45 Mailbox alert RRRRRRRRRRR 46 Mailbox password RRRRRRRRR 44 MANUAL RECEIVE mode RRRRR 14 MEMO/2WAY REC button RRR 30, 31 Message alert RRRRRRRRRR 56 Message transfer RRRRRRRRR 47 MUTE button RRRRRRRRRRR 17 NEW MSGS. PLAY BACK button RR 29 Overseas transmission mode RRRR 39 Pager call RRRRRRRRRRRR 47 PAUSE button RRRRRRRRRR 36 Polling RRRRRRRRRRRRRR 37 QUICK button RRRRRRRRRR 30 REC buttonRRRRRRRRRRRR 54 Recording time alert RRRRRRRR 57 Recording time for ANS/FAX greeting message RRRRRRRRRRRRR 57 REDIAL button RRRRRRRRRR 36 Remote operation ID RRRRRRR 50 Remote fax activation codeRRRRR 40 REPEAT button RRRRRRRRRR 30 RESOLUTION button RRRRRRR 18 Ring pattern detection RRRRRRR 42 Ringer volume RRRRRRRRRR 16 SECRET key RRRRRRRRRRR 32 SELECT button RRRRRRRRRR 54 Set default RRRRRRRRRRRR 60 Silent fax recognition ring RRRRR 27 SKIP button RRRRRRRRRRR 30 SLOW button RRRRRRRRRRR 30 SPACE key RRRRRRRRRRR 13 Speaker volume RRRRRRRRR 16 TEL mode RRRRRRRRRRRR 14 TEL/FAX mode RRRRRRRR 14, 25 TEL/FAX ring count RRRRRRRR 26 Telephone number list RRRRRRR 62 Toll saver RRRRRRRRRRRR 23 TONE button RRRRRRRRRRR 36 Transmission report RRRRRR 62, 63 Voice contact RRRRRRRRRRR 35 Voice guide RRRRRRRRRRR 20 Voice time/day stamp RRRRRRR 29 VOLUME button RRRRRRRRR 16