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Operating Instructions

Expandable Digital Cordless Answering System

Model No. KX-TG4031

KX-TG4032 KX-TG4033 KX-TG4034 KX-TG4052 KX-TG4053 KX-TG4054
Model shown is KX-TG4031.
Before initial use, see Getting Started on page 10.
Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. Consulte Gua Rpida Espaola, pgina 51. This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company. For assistance, visit our Web site: http://www.panasonic.com/help for customers in the U.S.A. or Puerto Rico. Please register your product: http://www.panasonic.com/prodreg
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Table of Contents

Introduction
Model composition. 3 Accessory information. 4

Voice Mail Service

Voice mail service. 38

Intercom/Locator

Intercom. 40 Handset locator. 40 Transferring calls, conference calls. 40

Important Information

For your safety. 7 Important safety instructions. 8 For best performance. 8 Other information. 9 Specifications. 9

Useful Information

Wall mounting. Error messages. Troubleshooting. FCC and other information. 44 49

Getting Started

Setting up. 10 Note when setting up. 11 Intelligent eco mode. 11 Controls. 12 Belt clip. 13 Display. 13 Initial settings. 13

Gua Rpida Espaola

Gua Rpida Espaola. 51

Appendix

Warranty (For United States and Puerto Rico). 55 Customer services. 57

Making/Answering Calls

Making calls. 15 Answering calls. 15 Useful features during a call. 16

Index. 58

Shared Phonebook

Shared phonebook. 18

Programming
Programmable settings. 21 Special programming. 26 Registering a unit. 28

Caller ID Service

Using Caller ID service. 29 Caller list. 30

Answering System

Answering system. 32 Turning the answering system on/off. 32 Greeting message. 32 Listening to messages using the base unit. 33 Listening to messages using the handset. 34 Remote operation. 35 Answering system settings. 36
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Model composition

KX-TG4031 series KX-TG4051 series
L Model shown is KX-TG4032. Series KX-TG4031 series Model No. KX-TG4031*1 KX-TG4032 KX-TG4033 KX-TG4034 KX-TG4051 series KX-TG4052
L Model shown is KX-TG4052. Base unit Part No. KX-TG4031 KX-TG4031 KX-TG4031 KX-TG4031 KX-TG4031 KX-TG4031 KX-TG4031 Handset Part No. KX-TGA401 KX-TGA401 KX-TGA401 KX-TGA401 KX-TGA401 KX-TGA401 KX-TGA401 Quantity 4

KX-TG4053*2 KX-TG4054*2

*1 Feature differences: Intercom calls can be made between handsets by purchasing and registering one or more optional handsets (page 5). *2 A range extender (KX-TGA405) is supplied in this model. By installing this unit, you can extend the range of your phone system to include areas where reception was previously not available. Read the installation guide for the range extender.
For assistance, please visit http://www.panasonic.com/help
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Accessory information

Supplied accessories
Quantity No. Accessory item/ Order number KX-TG 4031 KX-TG 4032/ KX-TG 4 KX-TG 4033/ KX-TG 6 KX-TG 4034/ KX-TG 8
AC adaptor/PQLV219Y Telephone line cord/PQJA10075Z Wall mounting adaptor*1 Rechargeable batteries/HHR-4DPA (Part No. HHR-55AAABU or N4DHYYY00004) Handset cover*2, *3 Belt clip*4 Charger*5
*1 PNKL1010Z1: Black, PNKL1010Z3: Champagne Gold *2 The handset cover comes attached to the handset. *3 PNYNTGA652BR: Black, PNYNTGA652GR: Champagne Gold *4 PNKE1054Z1: Black, PNKE1054Z2: Champagne Gold *5 PNLC1010ZB: Black, PNLC1010ZN: Champagne Gold For KX-TG4051 series*1 No. Accessory item/Order number Range extender/KX-TGA405B AC adaptor for range extender/PQLV219Y Quantity 1 1
*1 KX-TG4052/KX-TG4053/KX-TG5
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Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information (page 57). Accessory item Rechargeable batteries Order number HHR-4DPA*1 L To order, please call 1-800-332-5368 or visit http://www.panasonic.com/batterystore Battery type: Nickel metal hydride (Ni-MH) 2 x AAA (R03) size for each handset Headset T-adaptor Battery back-up power supply KX-TCA60, KX-TCA93, KX-TCA94, KX-TCA400, KX-TCA430 KX-J66 KX-TCA230

Battery level Icon & ( ) 0)Battery level High Medium Low Needs charging. Empty
Panasonic Ni-MH battery performance (supplied batteries) Operation In continuous use Not in use (standby) Operating time 13 hours max.*days max.*1
*1 If Eco mode is on. Note: L Actual battery performance depends on usage and ambient environment. L Even after the handset is fully charged, the handset can be left on the base unit or charger without any ill effect on the batteries. L The battery level may not be displayed correctly after you replace the batteries. In this case, place the handset on the base unit or charger and let it charge for at least 7 hours.

Intelligent eco mode

This feature automatically reduces handset power consumption by suppressing handset transmission power when the handset is close to the base unit. L When this feature is activated, i is displayed.
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L Eco mode is turned off when the clarity booster is activated (page 17). E F G H I J K L M {s} (SP-PHONE: Speakerphone) Headset jack Dial keypad ({*}: TONE) Receiver Display {OFF} {FLASH} {CALL WAIT} Microphone Charge contacts

Controls

Handset

I B C D E F G L M J

Control type A Soft keys The handset features 3 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. B Navigator key {^}, {V}, {<}, or {>}: Scroll through various lists and items. ? VOL. (Volume: {^} or {V}): Adjust the receiver or speaker volume while talking. {<} CID (Caller ID): View the caller list. {>} REDIAL: View the redial list.

Base unit

A Charge indicator Ringer indicator Message indicator B Nonslip pad L Nonslip pad offers support when you cradle the handset between your shoulder and ear. C Speaker D {C} (TALK)

C D EFG H

A B C D E
Charge contacts Speaker {ERASE} {} (STOP) {7}/{8} (Repeat/Skip)
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F {6} (PLAY) Message indicator G {LOCATOR} H {ANSWER ON} ANSWER ON indicator I VOL. (Volume: {^}/{V}) Item & ! E m & $ To remove ( In use Meaning Silent mode is on. (page 26) Privacy mode is on. (page 17) Alarm is on. (page 26) Handset number Battery level Blocked call (page 27) Clarity booster is on. (page 17) Answering system is being used by another handset or the base unit. Someone is using the line.

Belt clip

To attach

Line in use

Display Initial settings
Handset display items Item w _ C Meaning Within base unit range Out of base unit range The line is in use. L When flashing: The call is put on hold. L When flashing rapidly: An incoming call is now being received. Eco mode is on. (page 11) Speakerphone is on. (page 15) Ringer volume is off. (page 25) Symbol meaning: Example: {V}/{^}: Off Press {V} or {^} to select the words in quotations.

Display language

You can select either English or Espaol as the display language. The default setting is English.
{MENU} i {#}{1}{1}{0} {V}/{^}: Select the desired setting. {SAVE} i {OFF}

Voice guidance language

You can select either English or Espaol as the voice guidance language of the answering system. The default setting is English.

{MENU} i {#}{1}{1}{2}

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{V}/{^}: Select the desired setting. {SAVE} i {OFF}

Dialing mode

If you cannot make calls, change this setting according to your telephone line service. The default setting is Tone. Tone: For tone dial service. Pulse: For rotary/pulse dial service.
{MENU} i {#}{1}{2}{0} {V}/{^}: Select the desired setting. {SAVE} i {OFF}
Date and time 1 {MENU} i {#}{1}{0}{1} 2 Enter the current month, date, and
year by selecting 2 digits for each. Example: July 15, 2010 {0}{7} {1}{5} {1}{0}
{OK} Enter the current hour and minute (12-hour clock format) by selecting 2 digits for each. Example: 9:30 {0}{9} {3}{0} {AM/PM}: Select AM or PM. {SAVE} i {OFF}
Note: L When English is selected as the display language, 12-hour clock format is used. When Spanish is selected, 24-hour clock format is used. L To correct a digit, press {<} or {>} to move the cursor to the digit, then make the correction. L The date and time may be incorrect after a power failure. In this case, set the date and time again.
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Making calls

Lift the handset and dial the phone number. L To correct a digit, press {CLEAR}. Press {C} or {CALL}. When you finish talking, press {OFF} or place the handset on the base unit or charger.
Erasing a number in the redial list
{REDIAL} or {>} REDIAL {V}/{^}: Select the desired phone number. i {ERASE} {V}/{^}: Yes i {SELECT} {OFF}

Using the speakerphone

Dial the phone number and press {s}. L Speak alternately with the other party. When you finish talking, press {OFF}.
Pause (for PBX/long distance service users) A pause is sometimes required when making calls using a PBX or long distance service. When storing a calling card access number and/or PIN in the phonebook, a pause is also needed (page 20). Example: If you need to dial the line access number 9 when making outside calls with a PBX:

{C} i {MENU} {V}/{^}: Group i {SELECT} {V}/{^}: Select the desired group. i {SELECT} {V}/{^}: Group name i {SELECT} Edit the name (10 characters max.; page 18). i {SAVE} {OFF}
Editing entries 1 Find the desired entry (page 19).

i {EDIT}

Finding and calling a phonebook entry
Scrolling through all entries
Edit the name if necessary (16 characters max.; page 18). i {OK} Edit the phone number if necessary (24 digits max.). i {OK} {V}/{^}: Select the desired group (page 18). i {SELECT} {SELECT} i {OFF}
{C} {V}/{^}: Select the desired entry. {C}

Erasing entries

Erasing an entry
Searching by first character {C} Press the dial key ({0} {9} or {#}) which contains the character you are searching for (page 18). L Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key. L If there is no entry corresponding to the character you selected, the next entry is displayed. {V}/{^}: Scroll through the phonebook if necessary. {C}
Find the desired entry (page 19). {ERASE} {V}/{^}: Yes i {SELECT} i {OFF}

Erasing all entries

{C} i {MENU} {V}/{^}: Erase all i {SELECT} {V}/{^}: Yes i {SELECT} {V}/{^}: Yes i {SELECT} {OFF}
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Chain dial

This feature allows you to dial phone numbers in the phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the phonebook, without having to dial manually.
During an outside call, press {MENU}. {V}/{^}: Phonebook i {SELECT} {V}/{^}: Select the desired entry. Press {CALL} to dial the number.
Note: L When storing a calling card access number and your PIN in the phonebook as one phonebook entry, press {PAUSE} to add pauses after the number and PIN as necessary (page 15). L If you have rotary/pulse service, you need to press {*} (TONE) before pressing {MENU} in step 1 to change the dialing mode temporarily to tone. When adding entries to the phonebook, we recommend adding {*} (TONE) to the beginning of phone numbers you wish to chain dial (page 18).
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Programmable settings

You can customize the unit by programming the following features using the handset. To access the features, there are 2 methods: scrolling through the display menus (page 21) using the direct commands (page 22) L Direct command is the main method used in these operating instructions.
Programming by scrolling through the display menus 1 {MENU} 2 Press {V} or {^} to select the desired main menu. i {SELECT} 3 Press {V} or {^} to select the desired item in sub-menu 1. i {SELECT}

{3}{3}{1} {3}{3}{2} {3}{4}{0} {1}{4}{5} {1}{6}{5} {2}{1}{4}
{1}: <On> {0}: Off {1}: <On> {0}: Off {1}{6}: Level 16 <3> {1}: <On> {0}: Off {1}: <On> {0}: Off

37 31

{2}{0}{0} {1}{2}{0} {1}{2}{1}
{1}: On {0}: <Off> {1}: Pulse {2}: <Tone> {0}: 900 ms {1}: <700 ms> {2}: 600 ms {3}: 400 ms {4}: 300 ms {5}: 250 ms {*}: 200 ms {#}: 160 ms {6}: 110 ms {7}: 100 ms {8}: 90 ms {9}: 80 ms {1}: A {2}: <B> {1}: On {0}: <Off> {1}: <English> {2}: Espaol
Set line mode*10 Privacy mode Register handset Deregistration Display (Change language)
{1}{2}{2} {1}{9}{4} {1}{3}{0} {1}{3}{1} {1}{1}{0}

28 13

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Feature Voice prompt (Change language) Customer support*11 Code {1}{1}{2} {6}{8}{0} Setting {1}: <English> {2}: Espaol System*1 r Page 13
*1 If System column is checked, you do not need to program the same item using another handset. *2 This feature allows the unit to automatically adjust the date and time each time caller information including date and time is received. To turn this feature on, select Caller ID auto. To turn this feature off, select Manual. (Caller ID subscribers only) To use this feature, set the date and time first (page 14). *3 When the ringer volume is turned off, ~ is displayed and the handset does not ring for outside calls. However even when the ringer volume is set to off, the handset still rings for alarm (page 26), intercom calls, and paging (page 40). *4 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (tone 1 to 5). If you select a melody, you cannot distinguish lines by their ringers. *5 If you select one of the melody ringer tones, the ringer tone continues to play for several seconds even if the caller has already hung up. You may either hear a dial tone or no one on the line when you answer the call. *6 The preset melodies in this product are used with permission of 2009 Copyrights Vision Inc. *7 Turn this feature off if you prefer not to hear key tones while you are dialing or pressing any keys, including confirmation tones and error tones. *8 If you subscribe to a Caller ID service and want to view the callers information after lifting up the handset to answer a call, turn off this feature. *9 The flash time depends on your telephone exchange or host PBX. Contact your PBX supplier if necessary. The setting should stay at 700 ms unless pressing {FLASH} fails to pick up the waiting call. *10Generally, the line mode setting should not be changed. This setting automatically maintains receiver volume at the proper level depending on the current telephone line condition. Set the line mode to A if telephone line condition is not good. *11The handset can display the Internet address where you can download the operating instructions or get further information for this product, using your computer.

{MENU} i {#}{1}{0}{4} Enter the desired name (max. 10 characters; see the character table, page 18). L If not required, go to step 3. {SAVE} {V}/{^}: Select the desired setting. i {SELECT} {SELECT} i {OFF}
{<} CID {V}/{^}: Select the entry to be blocked. L To edit the number, press {EDIT} repeatedly until the phone number is shown in the 10-digit format. {SAVE} {V}/{^}: Call block i {SELECT} {V}/{^}: Yes i {SELECT} Edit the phone number if necessary (24 digits max.). {SAVE} i {OFF} {MENU} i {#}{2}{1}{7} i {ADD} Enter the phone number (24 digits max.). L To erase a digit, press {CLEAR}. {SAVE} i {OFF}
Call block (Caller ID subscribers only)
This feature allows the unit to reject calls when: the unit receives a call from a phone number stored in the call block list as unwanted (Storing unwanted callers, page 27). the unit receives a call without phone number (Block calls without phone number, page 28). When a call is received, the unit rings for a short time while the caller is being identified. If the phone number matches an entry in the call block list, the unit sends out a busy tone to the caller, and then disconnects the call.
By entering phone numbers:
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Block calls without phone number You can reject a call without phone number including Out of area, Private caller, or Long distance.
Registering a handset to the base unit
The supplied handset and base unit are pre-registered. If for some reason the handset is not registered to the base unit, re-register the handset.
{MENU} i {#}{2}{4}{0} {V}/{^}: Select the desired setting. i {SAVE} i {OFF}
Handset: {MENU} i {#}{1}{3}{0} Base unit: Press and hold {LOCATOR} for about 5 seconds until the registration tone sounds. L If all registered handsets start ringing, press the same button to stop. Then repeat this step. L The next step must be completed within 90 seconds. Handset: Press {OK}, then wait until a long beep sounds.
Viewing/editing/erasing call block numbers
{MENU} i {#}{2}{1}{7} {V}/{^}: Select the desired entry. L To exit, press {OFF}. To edit a number: {EDIT} i Edit the phone number. i {SAVE} i {OFF} To erase a number: {ERASE} i {V}/{^}: Yes i {SELECT} i {OFF}
Note: L When editing, press the desired dial key to add, {CLEAR} to erase. L When viewing, Block w/o num is displayed if the block calls without phone number feature is turned on. To turn the feature off: {ERASE} i {V} i {SAVE} i {OFF}

Note: L While registering, Base in registering is displayed on all registered handsets. L When you purchase an additional handset, refer to the additional handsets installation manual for registration. Deregistering a handset A handset can cancel its own registration (or the registration of another handset) that is stored to the base unit. This allows the handset to end its wireless connection with the system.

Registering a unit

Operating additional units
Additional handsets Up to 6 handsets can be registered to the base unit. Important: L See page 5 for information on the available model.
{MENU} i {#}{1}{3}{1} L All handsets registered to the base unit are displayed. {V}/{^}: Select the handset you want to cancel. i {SELECT} {V}/{^}: Yes i {SELECT} {OFF}
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Using Caller ID service

Important: L This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/ telephone company for details.
Being replaced on the base unit or charger. Pressing {OFF}. Phonebook name display When caller information is received and it matches a phone number stored in the phonebook, the stored name in the phonebook is displayed and logged in the caller list.

Caller ID features

When an outside call is being received, the callers name and phone number are displayed. Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest. L If the unit cannot receive caller information, the following is displayed: Out of area: The caller dials from an area which does not provide a Caller ID service. Private caller: The caller requests not to send caller information. Long distance: The caller makes a long distance call. L If the unit is connected to a PBX system, caller information may not be properly received. Contact your PBX supplier. Missed calls If a call is not answered, the unit treats it as a missed call. The display shows Missed call. This lets you know if you should view the caller list to see who called while you were away. Note: L Even when there are unviewed missed calls, Missed call disappears from the standby display if the following operation is performed by one of the registered handsets:

Talking Caller ID

This feature lets you know who is calling without looking at the display. To use this feature, you must: subscribe to a Caller ID service of your service provider/telephone company. turn this feature on (page 24). When caller information is received, the handsets and base unit announce the callers name or phone number received from your service provider/telephone company following every ring. The unit announces in English only. L Name pronunciation may vary. This feature may not pronounce all names correctly. L Caller ID service has a limit of how many characters can be displayed. If the callers name is too long, the handset may not be able to display or announce the entire name. L The announcement is heard at the same level as the ringer volume (page 16, 23). L If you turn on the answering system and set the number of rings 2 rings (page 36), the unit does not announce the caller information. If Toll saver is selected and there is a new message, the unit does not announce the caller information. L When you receive a call while on the phone, the 2nd callers name is not

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announced even if you subscribe to both Caller ID and Call Waiting with Caller ID services. Phonebook name announcement When caller information is received and it matches a phone number stored in the phonebook, the stored name in the phonebook is announced. L Make sure the units date and time setting is correct (page 14).
Viewing the caller list and calling back 1 {<} CID 2 Press {V} to search from the most
recent call, or {^} to search from the oldest call. L If > is displayed, not all of the information is shown. To see the remaining information, press {>}. To return to the previous screen, press {<}.
Group ringer tone for phonebook
This feature can help you identify who is calling by using different ringer tones for different groups of callers. When adding an entry to the phonebook, you can assign it to the desired group (page 18). When a call is received from a caller assigned to a group, the ringer you selected for that group rings after caller information is displayed. If you select Current ringer (default), the unit uses the ringer tone you selected on page 23 when calls from this group are received.
To call back, press {C}. To exit, press {OFF}.
Note: L If the entry has already been viewed or answered, Q is displayed, even if it was viewed or answered using another handset.
{C} i {MENU} {V}/{^}: Group i {SELECT} {V}/{^}: Select the desired group. i {SELECT} {V}/{^}: Select the current setting of the group ringer tone. i {SELECT} {V}/{^}: Select the desired ringer tone. i {SAVE} {OFF}
Editing a callers phone number before calling back
You can edit a phone number in the caller list by removing its area code and/or the long distance code 1.
{<} CID {V}/{^}: Select the desired entry. L If > is displayed, not all of the information is shown. To see the remaining information, press {>}. To return the previous screen, press {<}. Press {EDIT} repeatedly until the phone number is shown in the desired format. 1 Local phone number Example: 321-Area code Local phone number Example: 555-321-5555

Caller list

Important: L Only 1 person can access the caller list at a time.
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Area code Local phone number Example: 1-555-321-5555
Caller ID number auto edit feature
Once you call back an edited number, the handset which was used to call back remembers the area code and format of the edited number. The next time someone calls from the same area code, caller information is customized by the handset as follows: When the call is being received, the Caller ID number is displayed in the same format as the edited number. After the call has ended, the callers phone number is displayed in the same format as the edited number, when reviewed from the caller list. For example, you can use this feature to set the handset to ignore the area code of callers in your area, so that you can call these local numbers using caller information without dialing the area code. To activate this feature, you must edit an entry in the caller list, then call that number. After that, phone numbers from that callers area code are edited automatically. This feature can be set for each handset (page 24). The default setting is On. Note: L Phone numbers from the 4 most recently edited area codes are automatically edited. L If you move to another area, you can turn this feature off to erase previously edited area codes. To use this feature again, turn it on and reprogram the area codes you want to edit once again.

Erasing selected caller information 1 {<} CID 2 {V}/{^}: Select the desired entry. 3 {ERASE} i {V}/{^}: Yes i

{SELECT} i {OFF}

Erasing all caller information 1 {<} CID 2 {ERASE} i {V}/{^}: Yes i
Storing caller information to the phonebook 1 {<} CID 2 {V}/{^}: Select the desired entry.
L To edit the number, press {EDIT} repeatedly until the phone number is shown in the desired format.
{SAVE} {V}/{^}: Phonebook i {SELECT} Continue from step 2, Editing entries, page 19.
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Answering system

The answering system can answer and record calls for you when you are unavailable to answer the phone. You can also set the unit to play a greeting message but not to record caller messages by selecting Greeting only as the recording time setting (page 37). Important: L Only 1 person can access the answering system (listen to messages, record a greeting message, etc.) at a time. L When callers leave messages, the unit records the day and time of each message. Make sure the date and time have been set correctly (page 14).
announced to callers even though their messages are not recorded.
Turning the answering system on/off
Base unit Press {ANSWER ON} to turn on/off the answering system. Handset
To turn on: {MENU} i {#}{3}{2}{7} To turn off: {MENU} i {#}{3}{2}{8} {OFF}
Memory capacity (including your greeting message)
The total recording capacity is about 18 minutes. A maximum of 64 messages can be recorded. Note: L If message memory becomes full: Messages full is shown on the handset display. The ANSWER ON indicator on the base unit flashes rapidly when the answering system is turned on. L When the message memory becomes full: If you use the pre-recorded greeting message, the unit automatically switches to another pre-recorded greeting message asking callers to call again later. If you recorded your own greeting message, the same message is still
Note for base unit and handset: L When the answering system is turned on, the ANSWER ON indicator on the base unit lights up.

Call screening

While a caller is leaving a message, you can listen to the call through the handsets speaker. To adjust the speaker volume, press {^} or {V} repeatedly. You can answer the call by pressing {C} on the handset. Call screening can be set for each handset. The default setting is On.
{MENU} i {#}{3}{1}{0} {V}/{^}: Select the desired setting. i {SAVE} i {OFF}

Error messages

If the unit detects a problem, one of the following messages is shown on the display. Display message Base no power or No link. Re-connect base AC adaptor. Busy Cause/solution L The handset has lost communication with the base unit. Move closer to the base unit and try again. L Unplug the base units AC adaptor to reset the unit. Reconnect the adaptor and try again. L The handsets registration may have been canceled. Re-register the handset (page 28). L The called unit is in use. L Other units are in use and the system is busy. Try again later. L The handset you are using is too far from the base unit. Move closer and try again. L You have not stored the voice mail access number. Store the number (page 38). L The supplied telephone line cord has not been connected yet or not connected properly. Check the connections (page 10). L Recording was too short. Try again. L There is no handset registered to the base unit matching the handset number you entered. L The handset is not registered to the base unit. Register the handset (page 28). L You must subscribe to a Caller ID service. Once you receive caller information after subscribing to a Caller ID service, this message will not be displayed. L A wrong type of battery such as Alkaline or Manganese was inserted. Use only the rechargeable Ni-MH batteries noted on page 5, 8.
Call phone company for your access # Check tel line

Error!! Invalid

Requires subscription to Caller ID.
Use rechargeable battery.
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Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base units AC adaptor, then reconnect the base units AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem The handset does not turn on even after installing charged batteries. The unit does not work. Cause/solution L Place the handset on the base unit or charger to turn on the handset. L Make sure the batteries are installed correctly (page 10). L Fully charge the batteries (page 10). L Check the connections (page 10). L Unplug the base units AC adaptor to reset the unit. Reconnect the adaptor and try again. L The handset has not been registered to the base unit. Register the handset (page 28). L The base units AC adaptor or telephone line cord is not connected. Check the connections. L Disconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider/ telephone company. L New messages have been recorded. Listen to the new messages (page 34). L New voice mail messages have been recorded. Listen to the new voice mail messages (page 39).

I cannot hear a dial tone.
The indicator on the handset flashes slowly.
Programmable settings Problem The display is in a language I cannot read. I cannot register a handset to a base unit. Cause/solution L Change the display language (page 13). L The maximum number of handsets (6) is already registered to the base unit. Cancel unused handset registrations from the base unit (page 28).
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Battery recharge Problem The handset beeps and/or ) flashes. I fully charged the batteries, but ) still flashes, 0 is displayed, or the operating time seems to be shorter. Cause/solution L Battery charge is low. Fully charge the batteries (page 10). L Clean the battery ends (S, T) and the charge contacts with a dry cloth and charge again. L It is time to replace the batteries (page 10).
Making/answering calls, intercom Problem _ is displayed. Cause/solution L The handset is too far from the base unit. Move closer. L The base units AC adaptor is not properly connected. Reconnect AC adaptor to the base unit. L The handset is not registered to the base unit. Register it (page 28). L You are using the handset or base unit in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference. L Move closer to the base unit. L If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. L The ringer volume is turned off. Adjust the ringer volume (page 23). L Silent mode is turned on. Turn it off (page 26). L The ringer volume is turned off. Adjust the ringer volume (page 16). L The dialing mode may be set incorrectly. Change the setting (page 14). L The handset is too far from the base unit. Move closer and try again. L Make sure that you have long distance service.
Noise is heard, sound cuts in and out.
The handset does not ring.
The base unit does not ring. I cannot make a call.

Answering system Problem The unit does not record new messages. Cause/solution L The answering system is turned off. Turn it on (page 32). L The message memory is full. Erase unnecessary messages (page 33). L The recording time is set to Greeting only. Change the setting (page 37). L If you subscribe to a voice mail service, messages are recorded by your service provider/telephone company, not your telephone. Change the units number of rings setting or contact your service provider/telephone company (page 36). L Someone is using the unit. Wait for the other user to finish. L A caller is leaving a message. Wait for the caller to finish. L The handset is too far from the base unit. Move closer. L The remote access code is not set. Set the remote access code (page 35). L You are entering the wrong remote access code. If you have forgotten your remote access code, enter the remote access code setting to check your current code (page 35). L Press each key firmly. L The answering system is turned off. Turn it on (page 36).
I cannot operate the answering system.
I cannot operate the answering system remotely.
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Liquid damage Problem Liquid or other form of moisture has entered the handset/base unit. Cause/solution L Disconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord. Insert the batteries and charge fully before use. If the unit does not work properly, contact an authorized service center.
Caution: L To avoid permanent damage, do not use a microwave oven to speed up the drying process.
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FCC and other information
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requested, this number must be provided to the telephone company. L Registration No.(found on the bottom of the unit) L Ringer Equivalence No. (REN).0.1B A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with the product. It is designed to be connected to a compatible modular jack that is also compliant. The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for the product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Service Center or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316. When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy. If noise occurs, use an optional headset accessory or the speakerphone option (if applicable) when using this phone. Consult with your audiologist or Hearing Aid manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices.

Para obtener ms informacin acerca del registro, visite http://www.panasonic.com/RegisterYourHandset (solo en ingls)
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Warranty (For United States and Puerto Rico)
PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Telephone Products Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America (referred to as the warrantor) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (Limited Warranty period), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor. Parts Labor One (1) Year One (1) Year During the Labor Limited Warranty period there will be no charge for labor. During the Parts Limited Warranty period, there will be no charge for parts. You must mail-in your product prepaid during the Limited Warranty period. This Limited Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only covers products purchased as new. Ship-In Service For assistance in the continental United States and Puerto Rico in obtaining repairs please ship the product prepaid to: PSTC (Panasonic) Exchange Center, 4900 George McVay Drive, Suite B Door #12, McAllen, TX 78503 panacare@us.panasonic.com When shipping the unit carefully pack in a padded shipping carton, include all accessories, and send it prepaid. Include a letter detailing the complaint, a return address and provide a day time phone number where you can be reached. P.O. Boxes are not acceptable. Keep the tracking number for your records. A copy of valid registered receipt is required under the 1 year parts and labor Limited Warranty. For Limited Warranty service for headsets if a headset is included with this product please follow instructions above. IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
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