TG6461E(e).book Page 1 Monday, March 16, 2009 8:50 AM

Operating Instructions

Digital Cordless Answering System

Model No.

KX-TG6461E
Thank you for purchasing a Panasonic product. This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company. Charge the batteries for about 7 hours before initial use. Please read these operating instructions before using the unit and save them for future reference.
TG6461E(e).book Page 2 Monday, March 16, 2009 8:50 AM
Table of Contents Introduction
Accessory information. 3 General information. 4

Useful Information

Character entry. Wall mounting. Error messages. Troubleshooting. Conditions of guarantee. 45

Important Information

For your safety. 5 Important safety instructions. 6 For best performance. 6 Other information. 6 Specifications. 7

Index. 46

Getting started
Setting up. 8 Note when setting up. 9 Controls. 10 Display. 11 Turning the power on/off. 12 Initial settings. 12

Making/Answering Calls

Making calls. 14 Answering calls. 15 Useful features during a call. 15 Handset key lock. 16

Phonebook

Base unit/handset phonebook. 17 Speed dial. 18 Copying phonebook entries. 19

Programming

Programmable settings. 21 Special programming. 24 Registering a unit. 25

Caller ID Service

Using Caller ID service. 27 Caller list. 27

Answering System

Answering system. 29 Turning the answering system on/off. 29 Greeting message. 29 Listening to messages using the base unit. 30 Listening to messages using the handset. 31 Remote operation. 31 Answering system settings. 32

Voice Mail Service

Voice mail service. 34

Intercom/Locator

Intercom. 35 Handset locator. 35 Transferring calls, conference calls. 35
TG6461E(e).book Page 3 Monday, March 16, 2009 8:50 AM

Introduction

Accessory information

Supplied accessories

No. Accessory item/Part number AC adaptor/PQLV219EY or PQLV219EX Telephone line cord/PQJA87S (for U.K.) Wall mounting adaptor/PQKL10035Z1 Corded handset/PNLXP1005Z Corded handset cord/PQJA212V Rechargeable batteries*1/HHR-55AAAB or N4DHYYY00005 Handset cover*2 Charger/PNLC1008ZT Quantity 1 1
*1 See page 3 for replacement battery information. *2 The handset cover comes attached to the handset. 7 8
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information. Accessory item Rechargeable batteries Model number P03P or HHR-4MRE*1 Battery type: Nickel metal hydride (Ni-MH). 2 x AAA (R03) size for each handset. KX-A272

DECT repeater

*1 Replacement batteries may have a different capacity from that of the supplied batteries.
Expanding your phone system
You can expand your phone system by registering optional handsets (6 max.) to a single base unit.
Handset (optional): KX-TGA641E
Helpline Tel. No.: U.K. 3898 R.O.I. 01289 8333
TG6461E(e).book Page 4 Monday, March 16, 2009 8:50 AM
Introduction Sales and support information
Customer Care Centre L L L L For customers within the U.K.: 3898 For customers within the Republic of Ireland: Visit our website for product information: www.panasonic.co.uk E-mail: customer.care@panasonic.co.uk
Direct Sales at Panasonic U.K. L Order accessory and consumable items for your product with ease and confidence by phoning our Customer Care Centre Monday - Thursday 9:00am - 5:30pm, Friday 9:30am - 5:30pm (Excluding public holidays). L Or go on line through our Internet Accessory ordering application at www.panasonic.co.uk L Most major credit and debit cards accepted. L All enquiries transactions and distribution facilities are provided directly by Panasonic U.K. Ltd. L It couldnt be simpler! L Also available through our Internet is direct shopping for a wide range of finished products, take a browse on our website for further details.

General information

L This equipment is designed for use on the U.K. and Republic of Ireland analogue telephone network. L In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: L Panasonic Communications Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC. Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting: http://www.doc.panasonic.de Contact to Authorised Representative: Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15, 22525 Hamburg, Germany

TG6461E(e).book Page 5 Monday, March 16, 2009 8:50 AM

For your safety

To prevent severe injury and loss of life/property, read this section carefully before using the product to ensure proper and safe operation of your product.

WARNING

Power connection L Use only the power source marked on the product. L Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. L Completely insert the AC adaptor/power plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire. L Regularly remove any dust, etc. from the AC adaptor/ power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire. L Unplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact an authorised service centre. L Unplug from power outlets and never touch the inside of the product if its casing has been broken open. L Never touch the plug with wet hands. Danger of electric shock exists. Installation L To prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture. L Do not place or use this product near automatically controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident. L Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or placed under heavy objects. Operating safeguards L Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. L Do not disassemble the product. L Do not spill liquids (detergents, cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall jack, and do not use. L Do not excessively pull the corded handset cord from the base unit. This may cause the base unit to fall, resulting in injury. Medical L Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to
determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of 1.88 GHz to 1.90 GHz, and the RF transmission power is 250 mW (max.).) L Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.

TG6461E(e).book Page 7 Monday, March 16, 2009 8:50 AM
Information on Disposal in other Countries outside the European Union These symbols (1, 2, 3) are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal. Note for the battery symbol This symbol (2) might be used in combination with a chemical symbol (3). In this case it complies with the requirement set by the Directive for the chemical involved.

Specifications

Standard: DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile) Frequency range: 1.88 GHz to 1.90 GHz RF transmission power: Approx. 10 mW (average power per channel) Power source: 220240 V AC, 50 Hz Power consumption: Base unit: Standby: Approx. 1.0 W Maximum: Approx. 2.0 W Charger: Standby: Approx. 0.2 W Maximum: Approx. 3.2 W Operating conditions: 0 C 40 C, 20 % 80 % relative air humidity (dry) Note: L Design and specifications are subject to change without notice. L The illustrations in these instructions may vary slightly from the actual product.
TG6461E(e).book Page 8 Monday, March 16, 2009 8:50 AM

Setting up

Connections
L Use only the supplied Panasonic AC adaptor PQLV219E. Base unit

Battery installation

L USE ONLY Ni-MH batteries AAA (R03) size. L Do NOT use Alkaline/Manganese/Ni-Cd batteries. L Confirm correct polarities (S, T).

Rechargeable Ni-MH ONLY

DSL/ADSL filter* (Not supplied)

To telephone line

L When the language selection is displayed, see page 13.
Use only the supplied telephone line cord.

Battery charge

Charge for about 7 hours. L When the batteries are fully charged, the charge indicator goes off.

Charge indicator

*For DSL/ADSL service users L When the language selection is displayed, see page 12. Charger
Confirm Charging is displayed.
TG6461E(e).book Page 9 Monday, March 16, 2009 8:50 AM

Note when setting up

Note for connections L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) L The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceilingmounted AC outlet, as the weight of the adaptor may cause it to become disconnected. During a power failure The base unit will work as a standard telephone using power from the telephone line, so you can make and answer outside calls with the corded handset. However, this operation may not work properly depending on area or telephone lines condition. The base unit speakerphone and the cordless handset will not function during a power failure. Note for battery installation L Use the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 3, 5. L Wipe the battery ends (S, T) with a dry cloth. L Avoid touching the battery ends (S, T) or the unit contacts. Note for battery charge L It is normal for the handset to feel warm during charging. L Clean the charge contacts of the handset and charger with a soft and dry cloth once a month. Clean more often if the unit is exposed to grease, dust, or high humidity. Battery level Icon & ( ) 0)4 Battery level High Medium Low Needs charging.

Scrolling through lists or items By pressing this key ({^} or {V}) repeatedly, you can scroll through (up or down) various lists or items. Adjusting the volume By pressing this key ({^} or {V}) repeatedly, you can adjust the receiver or speaker volume (up or down) while talking. Moving the cursor Base unit: {^}, {V}, {7}, or {8} Handset: {^} or {V} By pressing the above keys repeatedly, you can move the cursor to edit a number or name.

y*2 7*2

Soft keys
Each unit features 3 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. Base unit E*3 :*3 D*3, *4

&*3 *1 *2 *3 *4

Voice mail subscribers only Caller ID subscribers only Handset only When Greeting Only is selected and the answering system is turned on, d is displayed on the handset instead of D.
TG6461E(e).book Page 12 Monday, March 16, 2009 8:50 AM
Soft key icons Icon U 8 M ( / W 9 ^ 1 n ~ {*1 \
Action Returns to the previous screen. Displays the menu. Accepts the current selection. Displays the character entry mode for phonebook search. (page 17) Selects a character entry mode. Erases the selected item. Switches the screen. (page 27) Erases a number/character. Puts the call on mute. Opens the phonebook. Stores phone numbers in the call barred list. (page 25) Edits the phone number during playback. (page 30) Opens the caller list. Displays a previously dialled phone number. Turns the key lock feature off. (page 16) Stops recording or playback. Inserts a dialling pause. Allows you to make an intercom call.

Turning the power on/off

Y Handset Power on Press {ih} for about 1 second. Power off Press {ih} for about 2 seconds.

Initial settings

Symbol meaning: Symbol = Y Example: {V}/{^}: Off Meaning Perform with the base unit. Perform with the handset. Press {V} or {^} to select the words in quotations.

j*2 &*2 O*2 l*2 4

Display language
= Base unit Important: L When the language selection is displayed after connecting the AC adaptor for the first time, perform step 5.
*1 Base unit only *2 Handset only
8 (middle soft key) {V}/{^}: Base Unit Setup i M {V}/{^}: Display Setup i M {V}/{^}: Language i M {V}/{^}: Select your desired language. i M i {b}
If you select a language you cannot read Important: L If the unit is not in standby mode, press {b}.
8 (middle soft key) {^} 3 times i M 3 times i {V}/{^}: Select your desired language. i M i {b}
TG6461E(e).book Page 13 Monday, March 16, 2009 8:50 AM
Y Handset Important: L When the language selection is displayed after installing the batteries for the first time, perform step 5.

Using the handset Y 1 Lift the handset and dial the phone number.
{C} When you finish talking, press {ih} or place the handset on the charger.
Pause (for PBX/long distance service users)
A pause is sometimes required when making calls using a PBX or long distance service. When storing a calling card access number and/or PIN in the phonebook, a pause is also needed (page 18). = Base unit / Y Handset Example: If you need to dial the line access number 0 when making outside calls with a PBX:

Using the speakerphone

During a conversation, press {s} to turn on the speakerphone. L Speak alternately with the other party. When you finish talking, press {ih}.
Note: L For best performance, use the speakerphone in a quiet environment. L To switch back to the receiver, press {C}.
{0} Proceed with the operation for your unit. Base unit: {R} Handset: l Dial the phone number.
TG6461E(e).book Page 15 Monday, March 16, 2009 8:50 AM

Making/Answering Calls 4

Proceed with the operation for your unit. Base unit: Lift the corded handset. Handset: {C} Adjusting the handset ringer volume While the handset is ringing for an incoming call: Press {^} or {V} repeatedly to select the desired volume. Programming the volume beforehand:
Note: L A 3 second pause is inserted each time {R} on the base unit or l on the handset is pressed. Repeat as needed to create longer pauses.

Answering calls

Using the base unit =
When a call is being received, the speakerphone indicator flashes.
8 (middle soft key) {V}/{^}: Handset Setup i M {V}/{^}: Ringer Setup i M {V}/{^}: Ringer Volume i M {V}/{^}: Select the desired volume. M i {ih}
Lift the corded handset or press {s} when the unit rings. When you finish talking, place the corded handset on the cradle. When the speakerphone is used, press {s}.
Useful features during a call
This feature allows you to put an outside call on hold. = Base unit
Adjusting the base unit ringer volume While the base unit is ringing for an incoming call: Press {^} or {V} repeatedly to select the desired volume. Programming the volume beforehand:
Press {a} during an outside call. L If you are using the corded handset, you can place it on the cradle. To release hold, lift the corded handset or press {s}. L A handset user can take the call by pressing {C}.
8 (middle soft key) {V}/{^}: Ringer Setup i M {V}/{^}: Ringer Volume i M {V}/{^}: Select the desired volume. M i {b}

Using the handset Y

When a call is being received, the ringer indicator flashes.
Lift the handset and press {C} or {s} when the unit rings. L You can also answer the call by pressing any dial key from {0} to {9}, {*}, or {#}. (Any key answer feature) When you finish talking, press {ih} or place the handset on the charger.

Note: L If a call is kept on hold for more than 9 minutes, the base unit starts to sound an alarm tone. After 1 additional minute on hold, the call is disconnected. L If another phone is connected to the same line, you can also take the call by lifting its handset. L While an outside call is on hold, the speakerphone indicator on the base unit flashes.
Auto talk You can answer calls simply by lifting the handset off the charger. You do not need to press {C}. To turn this feature on, see page 22. Helpline Tel. No.: U.K. 3898 R.O.I. 01289 8333
TG6461E(e).book Page 16 Monday, March 16, 2009 8:50 AM
Making/Answering Calls Mute
While mute is turned on, you can hear the other party, but the other party cannot hear you. = Base unit / Y Handset

Call share

You can join an existing outside call. Important: L To prevent other users from joining your conversations with outside callers, turn the privacy mode on (page 23). = Base unit To join the conversation, lift the corded handset when the handset is on an outside call. Y Handset To join the conversation, press {C} when the other unit is on an outside call. Note for base unit and handset: L A maximum of 3 parties (including 1 outside party) can join a conversation.
Press 1 during conversation. L 1 flashes. To return to the conversation, press 1 again.

Recall/flash

= Base unit / Y Handset {R} on the base unit or {R/E} on the handset allows you to use the special features of your host PBX such as transferring an extension call, or accessing optional telephone services. Note: L To change the recall/flash time, see page 23.
For call waiting or Call Waiting Caller ID service users
To use call waiting, you must first subscribe to the call waiting service of your service provider/ telephone company. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a call waiting tone. If you subscribe to both Caller ID and Call Waiting with Caller ID services, the 2nd callers information is displayed on the base unit or handset that is in use after you hear the call waiting tone. = Base unit / Y Handset

Handset key lock

Y Handset The handset can be locked so that no calls or settings can be made. Incoming calls can be answered, but all other functions are disabled while key lock is on. To turn key lock on, press 8 (middle soft key) for about 3 seconds. L & is displayed. L To turn key lock off, press & (middle soft key) for about 3 seconds. Note: L Calls to emergency numbers cannot be made until key lock is turned off.
Press {R} on the base unit or {R/E} on the handset to answer the 2nd call. To switch between calls, press {R} on the base unit or {R/E} on the handset.
Note: L Please contact your service provider/telephone company for details and availability of this service in your area.
TG6461E(e).book Page 17 Monday, March 16, 2009 8:50 AM

Speed dial

You can assign 1 phone number from the phonebook to each of the 5 speed dial buttons. = Base unit Assigning a phonebook entry to a speed dial button
Erasing all entries n (left soft key) i 8 {V}/{^}: Erase All i M {V}/{^}: Yes i M {V}/{^}: Yes i M i {b}
Y Handset Erasing an entry
Find the desired entry (page 17). Press the speed dial button you want to assign to. i M L If Overwrite is displayed, the button you selected has a phone number already assigned to it. To overwrite with the currently selected phone number, go to step 3. To select another button, press U, then repeat this step. M i {b}
Find the desired entry (page 17). i 8 {V}/{^}: Erase i M {V}/{^}: Yes i M i {ih}
Erasing all entries n (left soft key) i 8 {V}/{^}: Erase All i M {V}/{^}: Yes i M {V}/{^}: Yes i M i {ih}

Chain dial

This feature allows you to dial phone numbers in the phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the phonebook, without having to dial manually.
Note: L In step 2, you can also press 8. i {V}/{^}: Speed Dial i M i {V}/{^}: Select the desired speed dial button. iM L If a speed dial button has already been assigned, Q is displayed next to the button in step 2.
TG6461E(e).book Page 19 Monday, March 16, 2009 8:50 AM
Making a call using a speed dial button
Press the desired speed dial button. Lift the corded handset.
Copying phonebook entries
You can copy phonebook entries: between the base unit and handset*1 between 2 handsets*1 *1 Panasonic compatible handset
Note: L In step 1, if no phone number is stored to the speed dial button, you can assign a number by pressing n and continue from step 1, Assigning a phonebook entry to a speed dial button, page 18. Cancelling a speed dial assignment

Copying an entry

Press the desired speed dial button. i 8 iM {V}/{^}: Yes i M
Find the desired entry (page 17). i 8 {V}/{^}: Copy i M Enter the handset number you wish to send the phonebook entry to. L When an entry has been copied, Completed is displayed. L To continue copying another entry: {V}/{^}: Yes i M i Find the desired entry. i M {b} Y Handset
Index card Use the index card to record the names/phone numbers stored to the speed dial buttons.

Index card

Find the desired entry (page 17). i 8 {V}/{^}: Copy i M Enter {0} for the base unit or the handset number you wish to send the phonebook entry to. L When an entry has been copied, Completed is displayed. L To continue copying another entry: {V}/{^}: Yes i M i Find the desired entry. i M {ih}

Copying all entries

n (left soft key) i 8 {V}/{^}: Copy All i M Enter the handset number you wish to send the phonebook entry to. L When all entries have been copied, Completed is displayed. {b}
TG6461E(e).book Page 20 Monday, March 16, 2009 8:50 AM
n (left soft key) i 8 {V}/{^}: Copy All i M Enter {0} for the base unit or the handset number you wish to send the phonebook entry to. L When all entries have been copied, Completed is displayed. {ih}
TG6461E(e).book Page 21 Monday, March 16, 2009 8:50 AM

Programmable settings

You can customise the unit by programming the following features using the base unit or handset.
Programming by scrolling through the display menus

= Base unit / Y Handset

8 (middle soft key) Press {V} or {^} to select the desired main menu. i M Press {V} or {^} to select the desired item in sub-menu 1. i M L In some cases, you may need to select from sub-menu 2. i M Press {V} or {^} to select the desired setting. i M L This step may vary depending on the feature being programmed. L To exit the operation, press {b} on the base unit or {ih} on the handset.
Note: L In the following table, < > indicates the default settings. L The current item or setting is highlighted on the display. Base unit Main menu Caller List W Answer System s Ringer Setup ( Sub-menu 1 Call Screening <On> Ringer Volume*1 <Maximum> Ringtone <Ringtone 1> Base Unit Setup > Display Setup Language <English> Contrast <Level 3> Caller Barred* Sub-menu 2 Page
*1 When the ringer volume is turned off, ~ is displayed and the base unit does not ring for outside calls. However even when the ringer volume is set to off, the base unit rings at the low level for intercom calls (page 35). *2 If you program this setting using the base unit, you do not need to program the same item using a handset.
TG6461E(e).book Page 22 Monday, March 16, 2009 8:50 AM
Handset Main menu Caller List W Answer System s Sub-menu 1 Play New Msg. (Msg.: messages) Play All Msg. (Msg.: messages) Erase All Msg.*1 (Msg.: messages) Greeting Sub-menu 2 Start REC*1 (REC: recording) Play Greeting Default*1 Settings Remote Code*1 Number of Rings*1 <4 Rings> Recording Time*1 <3 Minutes> Call Screening <On> Answer On*1 Answer Off*1 Handset Setup < Time Settings Alarm <Off> Time Adjust*1, *2 (Caller ID subscribers only) <Caller ID> Ringer Setup Ringer Volume*3 <Maximum> Ringtone*4, *5 <Ringtone 1> Display Setup Language <English> Contrast <Level 3> Register H.set (H.set: handset) Keytones*6 <On> Auto Talk*7 <Off> Set Date/Time*1 Page 24

Note for base unit and handset: L When editing, press the desired dial key to add, ^ to erase.
8 (middle soft key) {V}/{^}: Caller List i M {V}/{^}: Select the entry to be barred. i 8 {V}/{^}: Add Bar List i M {ih} 8 (middle soft key) {V}/{^}: Caller Barred i M i ~ Enter the phone number (24 digits max.). iM L To erase a digit, press ^. {ih}

Registering a unit

Operating additional units
Additional handsets Up to 6 handsets can be registered to the base unit. Important: L The additional handset model recommended for use with this unit is noted on page 3. If another handset model is used, certain operations (base unit settings, handset settings, etc.) may not be available.
By entering phone numbers:
Viewing/editing/erasing bar call numbers = Base unit
Registering a handset to the base unit
The supplied handset and base unit are preregistered. If for some reason the handset is not registered to the base unit (for example, w flashes even when the handset is near the base unit), reregister the handset.
8 (middle soft key) {V}/{^}: Caller Barred i M {V}/{^}: Select the desired entry. L To exit, press {b}. Proceed with the desired operation. Editing a number: 8 i {V}/{^}: Edit i M i Edit the phone number. i M i {b}
Handset: 8 (middle soft key) {V}/{^}: Handset Setup i M {V}/{^}: Register H.set i M
TG6461E(e).book Page 26 Monday, March 16, 2009 8:50 AM

Programming 4

Base unit: Press and hold {x} for about 5 seconds, until the registration tone sounds. L If all registered handsets start ringing, press the same button to stop. Then repeat this step. L The next step must be completed within 90 seconds. Handset: Wait until Base PIN is displayed. i Enter the base unit PIN (default: 0000). i M L If you forget your PIN, see page 42. L When the handset has been registered successfully, w stops flashing.
Increasing the range of the base unit
You can increase the signal range of the base unit by using a DECT repeater. Please use only the Panasonic DECT repeater noted on page 3. Contact your Panasonic dealer for details. Important: L Before registering the repeater to this base unit, you must turn the repeater mode on. L Do not use more than one repeater at a time. Setting the repeater mode Y Handset
Note: L When you purchase an additional handset, refer to the additional handsets installation manual for registration. Deregistering a handset A handset can cancel its own registration (or the registration of another handset) that is stored to the base unit. This allows the handset to end its wireless connection with the system. Y Handset

8 (middle soft key) {V}/{^}: Base Unit Setup i M {V}/{^}: Repeater i M {V}/{^}: Select the desired setting. i M i {ih}
Note: L After turning repeater mode on or off, certain icons displayed on the base unit disappears for a moment and w flashes on the handset momentarily. This is normal and the handset can be used once w stops flashing.
8 (middle soft key) {V}/{^}: Base Unit Setup i M {3}{3}{5} {V}/{^}: Cancel Register i M L The numbers of all handsets registered to the base unit are displayed. Select the handset(s) you want to cancel by pressing the desired handset number. i M L The selected handset number(s) flashes. L To cancel a selected handset number, press the number again. The number stops flashing. {V}/{^}: Yes i M L A confirmation tone sounds as each handset number disappears. L The handset does not beep when cancelling its own registration. {ih}
TG6461E(e).book Page 27 Monday, March 16, 2009 8:50 AM

Using Caller ID service

Important: L This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/ telephone company for details.
Viewing the caller list and calling back
\ (right soft key) Press {V} to search from the most recent call, or {^} to search from the oldest call. L If the other partys name is displayed on the screen, you can switch the screen between the name and its phone number by pressing 9 repeatedly. To call back, lift the corded handset. To exit, press {b}. Y Handset

Caller ID features

When an outside call is being received, the callers phone number is displayed. Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest. L If the unit cannot receive caller information, the following is displayed: Out of Area: The caller dials from an area which does not provide a Caller ID service. Private Caller: The caller requests not to send caller information. L If the unit is connected to a PBX system, caller information may not be properly received. Contact your PBX supplier. Missed calls If a call is not answered, the unit treats it as a missed call and y is displayed. This lets you know if you should view the caller list to see who called while you were away. Even if only one missed call in the caller list is viewed (page 27), y disappears from the display. When you receive another new call, y is displayed again. Phonebook name display When caller information is received and it matches a phone number stored in the phonebook, the stored name in the phonebook is displayed and logged in the caller list.

Using a touch-tone phone, you can call your phone number from outside and access the unit to listen to messages or change answering system settings. The units voice guidance prompts you to press certain dial keys to perform different operations.

Remote access code

A 3-digit remote access code must be entered when operating the answering system remotely. This code prevents unauthorised parties from listening to your messages remotely. Important: L In order to operate the answering system remotely, you must first set a remote access code.
TG6461E(e).book Page 32 Monday, March 16, 2009 8:50 AM
Y Handset Key {5} {6} {7} {9} {0} {*}{4} {*}{5} {*}{6} {*}{#} Operation Play all messages Play greeting message Record a greeting message Stop recording Stop playback Turn answering system off Erase currently playing message Erase all messages Erase greeting message (during greeting message playback)*2 End remote operation (or hang up)
8 (middle soft key) {V}/{^}: Answer System i M {V}/{^}: Settings i M {V}/{^}: Remote Code i M To turn on remote operation, enter the desired 3-digit remote access code. L To turn off remote operation, press {*}. M i {ih}
Using the answering system remotely 1 Dial your phone number from a touch-tone

phone.

After the greeting message starts, enter your remote access code. L The unit announces the number of new messages. Follow the voice guidance prompts as necessary or control the unit using remote commands (page 32). When finished, hang up.
*1 If pressed within the first 5 seconds of a message, the previous message is played. *2 Unit resets to a pre-recorded greeting message.
Turning on the answering system remotely
If the answering system is off, you can turn it on remotely.
Note: L You can also leave a message just as any outside caller can. After the greeting message starts, press {*} to skip the greeting message and record your message after the beep.
Dial your phone number from a touch-tone phone. Let the phone ring 20 times. L A long beep is heard. Enter your remote access code within 10 seconds after the long beep. L The greeting message is played back. L You can either hang up, or enter your remote access code again and begin remote operation (page 31).

Voice guidance

During remote operation, the units voice guidance starts and prompts you to press {1} to perform a specific operation, or press {2} to listen to more available operations.

Remote commands

You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you. Key {1} {2} {4} Operation Repeat message (during playback)*1 Skip message (during playback) Play new messages

Character entry modes

The available character entry modes are Alphabet (ABC), Numeric (0-9), Greek (F), Extended 1 (G), Extended 2 (H), and Cyrillic (I). When in these entry modes except Numeric, you can select which character is entered by pressing a dial key repeatedly. When the unit displays the character entry screen: / (right soft key) i {V}/{^}: Select a character entry mode. i M Alphabet character table (ABC)
Numeric entry table (0-9)
Greek character table (M)
TG6461E(e).book Page 38 Monday, March 16, 2009 8:50 AM
Extended 1 character table (N)
L The following are used for both uppercase and lowercase: Extended 2 character table (O)
L The following are used for both uppercase and lowercase:
Cyrillic character table (P)
TG6461E(e).book Page 39 Monday, March 16, 2009 8:50 AM

Wall mounting

Base unit 1 Connect the AC adaptor and telephone line
cord. Tuck the telephone line cord inside the wall mounting adaptor, then push it in the direction of the arrow. L The word UP should face upward.
Charger 1 Drive the screws (not supplied) into the wall.

Screws

Mount the charger (A), then slide it down (B) and to the right (C) until it is secure.
Connect the telephone line cord. Drive the screws (not supplied) into the wall. Mount the unit, and then slide it down. Connect the AC adaptor to power outlet (page 8).

Screws 83 mm

TG6461E(e).book Page 40 Monday, March 16, 2009 8:50 AM

Error messages

If the unit detects a problem, one of the following messages is shown on the display. Display message Check Phone Line Cause/solution L The supplied telephone line cord has not been connected yet or not connected properly. Check the connections (page 8). L Recording was too short. Try again. L Phonebook copy failed (page 19). Confirm the other unit (the receiver) is in standby mode and try again. L Phonebook copy is incomplete. The receivers phonebook memory is full. Erase the unnecessary phonebook entries (page 18) from the other unit (the receiver) and try again. L The phonebook memory is full. Erase unnecessary entries (page 18). L Message memory is full. Erase unnecessary messages (page 30, 31). L The call barred list memory is full. Erase unnecessary entries (page 25). L The handset has lost communication with the base unit. Move closer to the base unit and try again. L Unplug the base units AC adaptor to reset the unit. Reconnect the adaptor and try again. L The handsets registration may have been cancelled. Reregister the handset (page 25). L A wrong type of battery such as Alkaline or Manganese was inserted. Use only the rechargeable Ni-MH batteries noted on page 3, 5. L You must subscribe to a Caller ID service. Once you receive caller information after subscribing to a Caller ID service, this message will not be displayed.

Caller information is displayed late. Time on the unit has shifted. The name stored in the phonebook is not displayed fully while an outside call is being received.
TG6461E(e).book Page 44 Monday, March 16, 2009 8:50 AM
Answering system Problem The unit does not record new messages. Cause/solution L The answering system is turned off. Turn it on (page 29). L The message memory is full. Erase unnecessary messages (page 30). L The recording time is set to Greeting Only. Change the setting (page 33). L If your own greeting message is not recorded properly, callers may not leave a message. Record your own greeting message again (page 29). L If you subscribe to a voice mail service, messages are recorded by your service provider/telephone company, not your telephone. Change the units number of rings setting or contact your service provider/telephone company (page 33). L Record your own greeting message again (page 29). L Someone is using the unit. Wait for the other user to finish. L A caller is leaving a message. Wait for the caller to finish. L The handset is too far from the base unit. Move closer. L You are entering the wrong remote access code. If you have forgotten your remote access code, enter the remote access code setting to check your current code (page 31). L Press each key firmly. L The answering system is turned off. Turn it on (page 32). L You are using a rotary/pulse telephone. Try again using a touch-tone phone. L A call is being received. Answer the call and try again later.
My own greeting message cannot be properly heard. I cannot operate the answering system. I cannot operate the answering system remotely.
While recording a greeting message or listening to messages, the unit rings and the operation stops. Liquid damage Problem Liquid or other form of moisture has entered the base unit/ handset.
Cause/solution L Disconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After the base unit/handset are completely dry, reconnect the AC adaptor and telephone line cord. Insert the batteries and charge fully before use. If the unit does not work properly, contact an authorised service centre.
Caution: L To avoid permanent damage, do not use a microwave oven to speed up the drying process.
TG6461E(e).book Page 45 Monday, March 16, 2009 8:50 AM

Conditions of guarantee

This guarantee is in addition to and does not in any way affect any statutory or other rights of consumer purchasers. If within the applicable guarantee period, the appliance proves to be defective by reason of faulty design, workmanship or materials, we undertake subject to the following conditions to have the defective appliance (or any part or parts there of) repaired or replaced free of charge. 1. The appliance shall have been purchased and used solely within either the U.K. or R.O.I. and in accordance with standard operating instructions and the technical and/or Safety Standards required in the U.K. 2. The appliance should be returned together with this guarantee and proof of date of purchase promptly on being found defective at the purchasers risk and expense to the authorised dealer from whom the appliance was purchased. All enquires must be through such dealers. 3. This guarantee shall not apply to damage caused through fire, accident, lightning, misuse, wear and tear, neglect, incorrect adjustment or repair, to damage caused through installation, adaption, modification or use in an improper manner or inconsistent with the technical and/or safety standards required in the country where this appliance is used, or to damage occurred during transit to or from the purchaser. 4. If at any time during the guarantee period any part or parts of the appliance are replaced with a part or parts not supplied or approved by us or of an objective quality safe and suitable for the appliance, or the appliance has been dismantled or repaired by any person not authorised by us, we shall have the right to terminate this guarantee in whole or in part immediately without further notice. 5. The purchasers sole and exclusive remedy under this guarantee against us is for the repair or replacement of the appliance or any defective part or parts and no other remedy, including, but not limited to, incidental or consequential damage or loss of whatsoever nature shall be available to the purchaser. 6. This guarantee shall not apply to batteries and any other items of limited natural life. 7. Our decision on all matters relating to complaints shall be final. Any appliance or defective part which has been replaced shall become our property. 8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic Business Systems U.K. Receipt No. Model No. Date of purchase Serial No.