Charging lamp [CHARGE] A

Lights up: Charging (l 20, Charging time) Goes off: Charging completed Flashing: When the battery temperature is excessively high or low, the lamp flashes and the charging time will be longer than normal. Remove dirt, foreign objects or dust on the terminals of the battery or the AC adaptor. If the lamp is still flashing, something may be wrong with the battery or AC adaptor. Contact consumer support (l 122, 123).
Connect the AC cable to the AC adaptor and the AC outlet. Insert the battery on the battery charger by aligning the arrows.
We recommend using Panasonic batteries. (l 9, 20, 118) If you use other batteries, we cannot guarantee the quality of this product.

Inserting the battery

Removing the battery
While pressing button B, move C in the direction of the arrow to unlock it and then remove the battery.
Hold the battery with your hand so that it does not fall.
Insert the battery until it clicks while paying attention to the direction of the battery.
A Push the center of the battery until it locks. Be sure to set the mode dial to OFF and check that the status indicator is off before removing the battery. Do not heat or expose to flame. Do not leave a battery pack in an automobile exposed to direct sunlight for a long period of time with doors and windows closed. CAUTION Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturers instructions.
Charging time and recordable time
Charging time Temperature: 25 oC (77 oF)/humidity: 60% Battery model number Supplied battery VW-VBG130 (optional) VW-VBG260 (optional) VW-VBG6 (optional) Voltage/capacity 7.2 V/770 mAh 7.2 V/1320 mAh 7.2 V/2640 mAh 7.2 V/5800 mAh Charging time 1 h 35 min 2 h 35 min 4 h 40 min 9 h 25 min
If the temperature is higher or lower than 25 oC (77 oF), the charging time will become longer. Recordable time Temperature: 25 oC (77 oF)/humidity: 60% Battery model number Voltage/ capacity Recording destination [HDD] [SD] VW-VBG130 (optional) VW-VBG260 (optional) VW-VBG6 (optional) 7.2 V/1320 mAh [HDD] [SD] 7.2 V/2640 mAh [HDD] [SD] 7.2 V/5800 mAh [HDD] [SD] Maximum continuously recordable time 1 h 35 min 1 h 45 min 2 h 55 min 3 h 10 min 5 h 50 min 6 h 20 min 13 h 25 min 14 h 30 min Actual recordable time 50 min 55 min 1 h 30 min 1 h 45 min 3 h 5 min 3 h 35 min 7 h 10 min 8 h 15 min

Supplied battery

7.2 V/770 mAh
These times are approximations. The actual recordable time refers to the recordable time when repeatedly starting/stopping recording, turning the unit on/off, moving the zoom lever, etc. The recordable times will vary depending on the status of use. The recordable time will become shorter when you use this unit with the LCD monitor lit up by pressing the POWER LCD PLUS button. Be aware that low temperatures will shorten the amount of time the battery will remain charged. We recommend carrying a spare battery. The batteries heat up after use or charging. This unit will also heat up while being used. This is not a malfunction. Battery capacity indication The display changes to the following indications step-by-step as the battery capacity decreases. # # # # If the battery discharges, then ( ) will flash.

Rotate the mode dial to select
Changing the date and time display mode Select the menu. (l 28) [SETUP] # [DATE/TIME] # desired display style [DATE] [D/T]

Select the menu. (l 28)

[BASIC] # [CLOCK SET] # [YES]
Select the date or time, then adjust the desired value with the joystick.

NOV.15.2008 12:34 PM

The year will change as follows: 2000, 2001,., 2099, 2000,. The 12-hour system is used to display the time.
Changing the date format Select the menu. (l 28) [SETUP] # [DATE FORMAT] # desired display style Display style Screen display 2008.NOV.15 NOV.15.2008 15.NOV.2008
Press the joystick to enter the selection.

[Y/M/D] [M/D/Y] [D/M/Y]

The clock function starts at [00] seconds when the joystick is pressed.
Press the MENU button to finish the setting.
Check the date and time displayed.
The date and time function is driven by a builtin lithium battery. If the time display is [- -], the built-in lithium battery needs to be charged. Use the following steps to charge the battery, and then set the date and time. To recharge the built-in lithium battery Connect the AC adaptor or insert the battery to the unit, and the built-in lithium battery will be recharged. Leave the unit as it is for approx. 24 hours and the battery will save the date and time for approx. 6 months. (Even if the mode dial is set to OFF, the battery is still being recharged.)

Adjusting LCD monitor

These settings will not affect the images actually recorded.
Adjusting the brightness and color level
[SETUP] # [LCD SET] # [YES]
Increasing and decreasing the brightness of the entire LCD monitor Press the POWER LCD PLUS button.

POWER LCD PLUS

Select the item and then adjust the settings with the joystick.
[BRIGHTNESS]: Brightness of the LCD monitor [COLOR]: Color level of the LCD monitor
Each time you press the button: 1 Original brightness 2 Bright 3 Brighter 4 Darker 5 Dark
If you turn on the unit when the AC adaptor is used, this function will automatically be Bright.
Recording (Basic) Recording (Advanced)

Before recording

Basic camera positioning
1 Hold the camera with both hands. Put your hand through the grip belt. Do not cover the microphones or sensor with your hands.
2 Keep your arms near your body. 3 Separate your legs for better balance. When you are outdoors, record pictures with the sunlight behind you. If the subject is backlit, it will become dark in the recording. When recording, make sure your footing is stable and there is no danger of colliding with another person or an object.

About auto mode

Press the AUTO button, color balance (white balance) and focusing will be adjusted automatically. (The auto mode icon [ AUTO ] appears.) jAuto white balance (l 112) jAuto focusing (l 112)

A Scene number (Page number: When [ ]/[ ] is selected.) The selected scene is played back, and the operation icon is automatically displayed on the screen.
Sound will be heard only during normal playback. When the amount of time recorded on the scene is too short, playback may not be possible. When a scene is displayed as [ ] on the thumbnail display, playback is not possible. When set to the video playback mode, the power will not turn off even when the LCD monitor is closed. When playing back motion pictures recorded on an SD card with other products on this unit or playing back motion pictures recorded on an SD card with this unit on other products, the picture quality may deteriorate and it may be unplayable. (The message CANNOT PLAY. appears.) The time displayed may be different from the recording time and it may take time to display the thumbnail display when playing back motion pictures recorded on an SD card with other products. The recording time is not displayed on the screen during playback of scenes recorded on an SD card with other products.
Move and hold the joystick left or right.

Frame-by-frame playback

Pause the playback. Move the joystick left or right.
To adjust the speaker volume during playback Move the volume lever.
To change the playback speed
Normal playback is restored when you move the joystick up.
Fast forward/rewind playback Move and hold the joystick left or right during playback until fast forward/rewind starts.
Towards r: increases the volume Towards s: decreases the volume
Resuming the previous playback Select the menu. (l 28)
[SETUP] # [RESUME PLAY] # [ON] If playback of a motion picture is stopped, [R] appears on the thumbnail view of the stopped scene. To cancel the resume function Set [RESUME PLAY] to [OFF]. The memorized resume position is cleared if you edit the scenes, etc.
Move the joystick again to increase the speed.

Slow-motion playback

Pause the playback.
Playing back motion pictures by date
Scenes recorded on the same day can be played back in succession.

Playing back a playlist

Creating a new playlist (l 64) [HDD]
Select (BY DATE), then press the joystick.
Select (PLAYLIST), then press the joystick.
Select the playback date, then press the joystick.
Select the playlist to be played back, then press the joystick.
(When playing back motion pictures on the HDD)
(When playing back motion pictures on the SD card)
Select the scene to start playback, then press the joystick.
To select a different playlist Select (PLAYLIST), then press the joystick. To return to the screen showing the original scenes Select (VIEW ALL), then press the joystick.
To select a different date Select (BY DATE), then press the joystick. To return to the screen showing all scenes Select (VIEW ALL), then press the joystick. Even if scenes are recorded on the same day, they are grouped separately when the number of scenes exceeds 99.

Press the button in the thumbnail display. Select [SELECT] or [ALL] and press the joystick.
To delete an unwanted part of a scene, use the SPLIT&DELETE function. (l 62)
Deleting scenes/files one at a time

Press the playback.

button during
(Only when [ALL] is selected) All the scenes/files on the HDD or SD card except the locked scenes/files will be deleted. Proceed to step 5. When the date is selected in motion picture playback, all scenes on the selected date are deleted.
When the confirmation message appears
Select [YES], then press the joystick.
(Only when [SELECT] is selected in step 2)
Select the scene/file to be deleted, then press the joystick.
The selected scene/file is encircled by a red frame.
To unselect the scene/file, press the joystick again. Up to 50 scenes/files can be selected to be deleted.
Deleting the copied scenes collectively
Scenes copied to a disc using the DVD burner or the supplied software (DVD COPY function) can be deleted as a group.

Press the

button.
(Only when [SELECT] is selected in step 2) To continue deleting other scenes/files Repeat steps 3 to 5. To complete editing Press the MENU button. You can also delete scenes/files by the menu. Select [EDIT SCENE] or [PICT. SETUP] # [DELETE]. In case of [ALL], the deletion may take time if there are many scenes/files. Copied icon ( ) is indicated in the thumbnail display after copying. (l 75, 93)
[EDIT SCENE] # [DELETE] # [COPIED]
The locked scenes or scenes of which copied information was destroyed cannot be deleted. Notes for deleting scenes/files Do not turn off this unit while deleting. When you delete scenes/files, use a battery with sufficient battery power or use the AC adaptor. Do not open the SD card slot cover and remove the SD card while deleting scenes/files recorded on an SD card. The deletion will stop. If files conforming to DCF standard are deleted, all the data related to the files will be deleted. When deleting still picture files recorded on an SD card by other products, a still picture file (other than JPEG) that cannot be played back on this unit may be erased. When a still picture is copied to an SD card using a PC and other equipment, it may not show up on the display of the unit. In this case, the image will not be deleted.

HDD and SD card management
The unit indicating the capacity of the used and usable area is 1 GB=1,073,741,824 bytes. The 40 GB hard drive utilizes a portion of the storage space for formatting, file management and other purposes. 40 GB is 40,000,000,000 bytes. Usable capacity will be less.

Formatting HDD

[HDD] This is for initializing HDD. Please be aware that if the HDD is formatted, then all the data recorded on the HDD will be erased. Store important data on a PC, etc.

Formatting an SD card

[SD] This is for initializing SD cards. Please be aware that if an SD card is formatted, then all the data recorded on the card will be erased. Store important data on a PC, etc.
[SETUP] # [FORMAT HDD] # [YES] When the confirmation message appears
When formatting is complete, press the MENU button to exit the message screen. During formatting, do not turn this unit off. When you format the HDD, use a battery with sufficient battery power or the AC adaptor. During formatting, do not cause any vibrations or impacts to this unit.
[SETUP] # [FORMAT CARD] # [YES] When the confirmation message appears
When formatting is complete, press the MENU button to exit the message screen. During formatting, do not turn this unit off. Do not open the card slot cover while formatting. The formatting will stop. When you format the SD card, use a battery with sufficient battery power or the AC adaptor. Use this unit to format SD cards. If an SD card is formatted on other products (such as a PC), the time spent for recording may become longer and you may not be able to use the SD card. Depending on the type of SD card being used, it may take time to format.
Displaying HDD information
[HDD] Information about the space used and remaining on the HDD is displayed.
[SETUP] # [INFORMATION] # [YES] To exit the information screen Press the MENU button.

Playback on TV

[HDD] [SD] The motion pictures and still pictures recorded by this unit can be played back on a TV. Use the AC adaptor to free you from worrying about the battery running down. If you have a TV with an SD card slot, the motion pictures and still pictures recorded on an SD card may be played back on the TV. (Refer to the operating instructions of the TV for details about TV compatibility.) If the image or audio from this unit does not appear on the TV Check the connections. Check that the plugs are inserted as far as they go. Check the TVs input setting (input switch). (For more information, please read the operating instructions for the TV.)

VIDEO IN AUDIO IN

To watch images with a 16:9 aspect ratio on a regular TV (4:3)
If the images are squeezed horizontally on a TV with a 4:3 aspect ratio, change the menu setting to play back the pictures in the original aspect ratio. If the images are not displayed correctly on a wide-screen TV, adjust the aspect setting on the TV. (Refer to the operating instructions of the TV for details.)

Connecting this unit to the DVD burner
Connect this unit to the DVD burner to copy data to discs or play back motion pictures or still pictures that were copied to a disc.

Mini A

Mini B
A Mini AB USB Connection Cable (supplied with the DVD burner) B DVD burner (optional) Connect the Mini A terminal to this unit and the Mini B terminal to the DVD burner. Insert the plugs as far as they will go.
Connect the AC adaptor supplied with the DVD burner to the DVD burner. Connect this unit to the AC adaptor. Turn on the power to this unit. Connect this unit to the DVD burner with the Mini AB USB Connection Cable (supplied with the DVD burner). Insert the disc in the DVD burner.
You cannot supply power to the DVD burner from this unit.
If a battery is used, operation is not possible when this unit is connected to a DVD burner.
The DVD burner function selection screen will appear.
Insert the disc into the DVD burner after connecting the DVD burner to this unit. Please read the operating instructions of the DVD burner for how to use it. If the DVD burner is connected to this unit with a disc already inserted, the message CANNOT CHECK CONNECTED DEVICE. DISCONNECT THE USB CABLE FROM THIS UNIT. may be displayed after Please Wait. is displayed for over a minute. When this happens, disconnect the Mini AB USB Connection Cable from the unit and remove the disc from the DVD burner to make sure the disc is usable and was not inserted upside down. (l 73)

DVD COPY function

[HDD] [SD] Images recorded on this unit can be backed up to discs. Copied information is recorded in the motion picture scenes that are copied to a disc using the DVD COPY function. It is possible to write only scenes that are added after copying or delete the copied scenes as a group.
Connect this unit to the DVD burner. (l 74)
1 Copying all the scenes to discs
Copy all motion pictures or still pictures on any of the media to discs.
2 Copying added scenes to discs
Copy scenes on the media, which are added after being copied to the disc using the DVD COPY function (scenes that the copied icons ( ) are not indicated), to discs.
Select menus with the following procedures.
[BURN DISC] # [HDD] or [SD CARD] # [VIDEO] or [PICTURE]# [DVD COPY]* # [ALL SCENES]* * Only when [VIDEO] is selected.
[BURN DISC] # [HDD] or [SD CARD] # [VIDEO] # [DVD COPY] # [ADDED SCENES]

A AV cable (supplied) Insert the plugs as far as they will go. Do not use any other AV cables except the supplied one. Select the video input on the video device and TV that this unit and the video device are connected to.
Connect this unit to a video device. Turn on this unit, then rotate the mode dial to select.
With a printer (PictBridge)
[HDD] [SD] To print pictures by directly connecting this unit to the printer, use a printer compatible with PictBridge. (Read the operating instructions for the printer.) Use the AC adaptor to free you from worrying about the battery running down. A USB cable (supplied) Insert the USB connectors as far as they will go. Do not use any other USB connection cables except the supplied one. (Operation is not guaranteed with any other USB cables.)
Connect this unit to a printer. Select [PictBridge] # [HDD] or [SD CARD] then press the joystick.
] indication appears on this units
The USB function selection screen will appear.
Select the desired number of prints, then press the joystick.

The [ screen.

Select a file to be printed, then press the joystick.
You can set up to 9 prints. To cancel the setting, set the number of prints to [0]. Up to 8 files can be selected to be printed.
Press the MENU button to display the PictBridge menus. Select the date print setting on [DATE PRINT], then press the joystick.
If the printer is not capable of date printing, this setting is unavailable.
Select the paper size setting on [PAPER SIZE], then press the joystick.
When the unit is connected directly to the printer, the DPOF settings cannot be used. Connect the printer directly to this unit. Do not use a USB hub.
[STANDARD]: Size specific to the printer [4x5 INCH]: L size [5x7 INCH]: 2L size [4x6 INCH]: Postcard size [A4]: A4 size You cannot set paper sizes not supported on the printer.
Select the layout setting on [PAGE LAYOUT], then press the joystick.
[STANDARD]: Layout specific to the printer [ ]: No frame print [ ]: Frame print You cannot set page layouts not supported on the printer.
Select [PRINT] # [YES] and press the joystick.
Exit PictBridge by disconnecting the USB cable after the pictures have been printed. When you want to stop printing halfway Move the joystick down. A confirmation message appears. If [YES] is selected, the number of prints set is canceled and the screen returns to step 3. If [NO] is selected, all the settings are kept and the screen returns to step 3. Avoid the following operations during printing. These operations disable proper printing. jDisconnecting the USB cable jOpening the SD card slot cover and removing the SD card jSwitching the mode dial jTurning off the power Check the settings for the paper size, quality of print, etc. on the printer. The sides of pictures recorded in [ 0.2 ] mode may be cut off. Check before printing (print preview). When using a printer with a trimming or borderless printing function, cancel this function before printing. (Refer to the operating instructions of the printer for details.)

Before using Setup Using software Using a Macintosh
What you can do with a PC
When you have installed VideoCam Suite from the supplied CD-ROM and connected your PC to the unit, you can perform the operations described below.
A Play back images recorded by this unit on a PC. B Copy images recorded by this unit onto the PC hard disk. Select the desired images and create original DVD-Video discs. C Edit (split, merge, or delete) images copied to a PC. Create playlists. VideoCam Suite can handle images recorded with this unit or by using VideoCam Suite. Images created with other video cameras, DVD recorders, software and commercial DVD-Videos are not supported. We cannot guarantee proper operation of this unit if you use software other than that supplied. Do not copy images recorded on this unit using any software other than the supplied software.

Adobe Reader

To view the installed operating instructions, Adobe Reader (Adobe Acrobat Reader) 5.0 or later is required. If the Adobe Reader (Adobe Acrobat Reader) is not already installed on your PC, you can install it from the CD-ROM. Click the [Adobe Reader] in [Setup Menu], and follow the on-screen messages to install. The following system requirements are necessary in order to install Adobe Reader from the supplied CD-ROM. jIntel Pentium III or equivalent processor jMicrosoft Windows 2000 Professional Service Pack 4, Microsoft Windows XP Home Edition Service Pack 2, Microsoft Windows XP Professional Service Pack 2, or Microsoft Windows Vista j128 MB of RAM (256 MB recommended for complex forms or large documents) jMicrosoft Internet Explorer 6.0 or 7.0, Firefox 1.5 or 2.0, Mozilla 1.7, AOL 9 If the application cannot be installed under the system requirements listed above, execute Windows Update and then attempt to install the application again.

Operating environment

A CD-ROM drive is necessary to install the supplied software applications. When 2 or more USB devices are connected to a PC, or when devices are connected through USB hubs or by using extension cables, proper operation is not guaranteed. Use the supplied USB cable when connecting to the PC. (Operation is not guaranteed with any other USB cables.)

Copying still pictures on PC
Connect this unit to a PC via the supplied USB cable. Select [PC CONNECT] # [HDD] or [SD CARD] then press the joystick. Double-click [HDD_CAMERA] or [NO NAME] displayed on the desktop.
The USB function selection screen will appear.
To disconnect USB cable safely Drag [HDD_CAMERA] or [NO NAME] disk icon to the [Trash], and then disconnect the USB cable.
Files are stored in [100CDPFP] folder etc. in the [DCIM] folder.
Drag and drop the files onto destination folder (on the PC hard disk).

96 Indications

101 Helpful hints

Media indications

HDD is selected SD card is selected

OPEN, F2.0 0dB ,

F number (l 52) Gain value (l 52) Soft skin mode (l 45) Fade (White), Fade (Black) (l 45) MagicPix function (l 45) Zoom microphone (l 41) Wind noise reduction (l 47)

Recording indications

Motion picture recording

R 0h30m

1/100 OPEN 0dB NOV.15.2008

12:34 PM

Power LCD plus function (l 32) Motion picture recording mode (l 37) Scene mode (l 49) Sports mode Portrait mode Low light mode Spotlight mode Surf & snow mode White balance (l 50) Auto white balance Indoor mode (recording under incandescent lamp) Outdoor mode Manual adjustment mode Self-Timer recording (l 45) Number of recording pixels for still pictures (l 39) 640k480 640k360 Recording/accessing the HDD

Still picture recording

XP , SP , LP

R 10000

Remaining battery power (l 20) R 0h30m 0h00m00s NOV.15.2008 12:34 PM /; (Red) ; (Green)

WIDE AUTO MNL

Remaining time for recording Elapsed recording time Date/time indication (l 31) Recording/writing to the medium (l 35) Recording pause (l 35) Aspect ratio 16:9 (l 47) Auto mode (l 34) Manual mode (l 48) Manual focus (l 50) Zoom magnification indication (l 40) Back light compensation mode (l 45) Image stabilizer (l 42) Shutter speed (l 52) , R 10000 (White) (Green)

MF 2t

SD Card can be recorded to Recognizing the SD card Recording/accessing the SD card Still picture quality (l 39) Remaining number of still pictures

Playback indications

DPOF already set (to more than 1) (l 68) Number of recording pixels for still pictures (l 39) 640k480 640k360
The picture size is not displayed for still pictures recorded with other products that have different picture sizes from the sizes shown above.
1 ; 5, 6, 7/8 9/: D/E ;1/2; 0h00m00s /
Playback (l 54) Pause (l 54) Fast forward/rewind (l 55) Last/first scene paused Skip playback (l 54) Slow-motion playback (l 55) Frame-by-frame playback (l 55) Motion picture playback time Play mode (l 56) All scenes on the media displayed Scenes recorded on the selected date displayed Scenes in the selected playlist displayed Motion picture recording mode (l 37) Scene number Volume adjustment (l 55) Resume playback (l 55) Locked motion pictures and still pictures (l 61, 67) Copied motion pictures (l 75)

Please read the operating instructions of your TV and select the video input that this unit is connected to. Change the setting to match the aspect ratio of the TV. (l 72)
Locked scenes or files cannot be deleted. Release the lock setting. (l 61, 67) It may not be possible to delete scenes that are displayed as [ ] on the thumbnail display. If the scenes are unnecessary, format the HDD or the SD card to erase the data. (l 71) Please be aware that if the HDD or the SD card is formatted then all the data recorded on the HDD or the SD card will be erased. If the SD cards write protect switch is set to LOCK, then deletion and editing are disabled. (l 23) The data may be destroyed. It may have been destroyed by static or electromagnetic waves. Store important data on a PC or other products as well. Either this unit or the SD card may be damaged. Please contact consumer support (l 122, 123). Use an SD card from 8 MB to 8 GB with this unit. (l 22) No operation can be performed on this unit when it is connected to a PC. Turn off the power to this unit. If the power cannot be turned off, remove the SD card then press the RESET button, or remove the battery or AC adaptor and then reinsert it. Turn on the power again. If normal operation is still not restored, detach the power connected, and contact consumer support (l 122, 123).
The images on the SD card do not look normal.
Even if HDD or an SD card is formatted, it cannot be used. The indication disappears. The screen is frozen. No operation can be performed.
Problem PUSH THE RESET SWITCH. is displayed.
Check points The unit has automatically detected an error. Remove the SD card then press the RESET button to restart the unit. Press the RESET button with the projecting part of the grip belt A.
If you do not press the RESET button, the power to this unit is turned off automatically about 1 minute later. Even after you press the RESET button, the indication may still appear repeatedly. If so, this unit needs repair. Detach the power connected, and contact consumer support (l 122, 123). Do not attempt to repair the appliance by yourself. When the SD card is inserted in this unit, it is not recognized. When the SD card is inserted in another device, it is not recognized. Use this unit to format SD cards. Please be aware that if an SD card is formatted, then all the data recorded on the card will be erased. (l 71) Check that the device is compatible with the capacity or type of SD card (SD Memory Card/SDHC Memory Card) that you inserted. Refer to the operating instructions of the device for details.

In CANADA, please contact your local Panasonic dealer for more information on Accessories.
Request for Service Notice (USA Only)
Please photocopy this form when making a request for service notice, in the unlikely event this product needs service.
Request for Service Notice:
Please include your proof of purchase. (Failure to do so will delay your repair.) To further speed your repair, please provide an explanation of what is wrong with the unit and any symptom it is exhibiting.
Mail this completed form and your Proof of Purchase along with your unit to: Panasonic Camera and Digital Service Center 1590 Touhy Ave. Elk Grove Village, IL 60007
Limited Warranty (For USA Customers)
PANASONIC CONSUMER ELECTRONICS COMPANY, DIVISION OF PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way, Secaucus, New Jersey 07094 PANASONIC PUERTO RICO, INC. Ave. 65 de Infantera, Km. 9.5 San Gabriel Industrial Park, Carolina, Puerto Rico 00985

Panasonic Video Products

Limited Warranty Coverage

Limited Warranty

If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto Rico, Inc. (collectively referred to as the warrantor) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (warranty period), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor.

Product

Camcorder DVD/VCR Deck, A/V Mixer
One (1) Year (except CCD Image Sensor) CCD Image Sensor - 6 (Six) Months One (1) Year
Ninety (90) Days Ninety (90) Days Ninety (90) Days Ninety (90) Days Ninety (90) Days Ninety (90) Days Ninety (90) Days Not Applicable

Service

Carry-In or Mail-In Carry-In or Mail-In

Contact Number

1-800-211-PANA(7262) 1-800-211-PANA(7262)
TV/VCR, TV/DVD, One (1) Year (except CRT) TV/DVD/VCR CRT - Two (2) Years Combination TV/HDR Combination Rechargeable Batteries (in exchange for defective item) Tape (in exchange for defective item) Memory Cards (in exchange for defective item) One (1) Year (except CRT) CRT - Two (2) Years Ten (10) Days
Carry-In: 21 CRTand Smaller 1-800-211-PANA(7262) In-Home or Carry-In: 22 CRT and Larger In-Home or Carry-In 1-888-843-9788

Carry-In or Mail-In

1-800-211-PANA(7262)

Five (5) Days

Not Applicable

Ninety (90) Days

During the Labor warranty period there will be no charge for labor. During the Parts warranty period, there will be no charge for parts. You must carry-in or mail-in (prepaid) your product or arrange for in-home service, as applicable, during the warranty period. If non-rechargeable batteries are included, they are not warranted. This warranty only applies to products purchased and serviced in the United States or Puerto Rico. This warranty is extended only to the original purchaser of a new product which was not sold as is. A purchase receipt or other proof of the original purchase date is required for warranty service.
Carry-In, Mail-in (Prepaid) or In-Home Service
For Carry-In, Mail-In (prepaid) or In-HomeService (as applicable) in the United States call toll free contact number listed above or visit Panasonic Web Site: http://www.panasonic.com For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910. In-Home service, if applicable, requires clear, complete and easy access to the product by the authorized servicer and does not include removal or re-installation of an installed product. It is possible that certain in-home repairs will not be completed in-home, but will require that the product, or parts of the product, be removed for shop diagnosis and/or repair and then returned.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage, nor does it cover markings or retained images on the picture tube resulting from viewing fixed images (including, among other things, letterbox pictures on standard 4:3 screen TVs, or non-expanded standard 4:3 pictures on wide screen TVs, or onscreen data in a stationary and fixed location). The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, or commercial use (such as in a hotel, office, restaurant, or other business), rental use of the product, service by anyone other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God.

THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER LIMITED WARRANTY COVERAGE. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANYBREACH OF THIS WARRANTY.
(As examples, this excludes damages for lost time, cost of having someone remove or re-install an installed unit if applicable, or travel to and from the servicer, loss of media or images, data or other memory or recorded content. The items listed are not exclusive, but are for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to the warrantors Consumer Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE (INCLUDING COST OF AN IN-HOME SERVICE CALL, WHERE APPLICABLE) WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY.
Customer Services Directory
Service in Canada: As per Service Center listed in Canadian warranty information l 123
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/consumersupport
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at: 1-800-211-PANA (7262), Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST
For hearing or speech impaired TTY users, TTY : 1-877-833-8855

Accessory Purchases