WX-C3000 Series
Digital Wireless Communication System
Installation Instructions
Responsible Party: Panasonic Corporation of North America One Panasonic Way, Secaucus, NJ 07094
Technical Support Party: Panasonic Consumer Electronics Company 5201 Tollview Drive, Rolling Meadows, IL.60008 USA Technical Support Tel No.: 886-472-6767

Rev 0.02 10/14/2008

TABLE OF CONTENTS
1. INTRODUCTION......5 2. FEATURES.....5 3. PRECAUTIONS.....6 4. WX-C3010 SERIES SYSTEM PARTS AND ACCESSORIES...7 4.1 Center Module WX-C3010.....8 4.1.1 Center Module Major Operating Controls and Their Functions...8 4.2 Order Taker......13 4.2.1 Order Taker Unit (WX-T3020) Major Operating Controls and Their Functions...13 4.2.2 All in One Headset (WX-H3050) Major Operating Controls and Their Functions..14 4.2.3 Operating Procedures....17 4.2.4 ID Registration.....18 4.2.5 Deletion of ID.....19 4.3 Battery Loading & Replacement.....20 4.4 Battery Charger......21 4.4.1 Battery Charger Major Operating Controls and Their Functions...21 4.4.2 Battery Charger Preparation/Installation....22 4.4.3 How to Charge Batteries.....23 5. CENTER MODULE INSTALLATION.....24 5.1 Tools Required.....24 5.2 Site Survey.....24 5.3 Installation Preparations.....25 5.3.1 Mount Center Modules on Wall.....27 5.3.2 Wiring to the Center Modules.....28 5.3.3 Clamping the Power Plug and Power Cord....29 6. SETUP.....30 6.1 Center Module Installed System Setting.....30 6.1.1 Setup Operation for Auxiliary Speaker....31 6.1.2 Echo Cancel Level Adjustment.....31
6.1.3 Digital Noise Reduction (DNR) Adjustment....32 6.1.4 Setup Tandem Operation for Dual Lane....33 6.1.5 Lane Select.....34 6.1.6 POS Remote.....34 6.1.7 TX Power Setting.....34 6.2 Center Module Operational Setting.....35 6.2.1 Speed Team......35 6.2.2 Vehicle Detector BEEP DAY/NIGHT....36 6.2.3 Outside Speaker Level DAY/NIGHT....37 6.2.4 Vehicle Detector Normal/Override On....37 6.2.5 Talk/Page Release......38 6.3 Center Module Greeter Setting.....39 6.4 Order Taker Unit (WX-T3020), All in One Headset (WX-H3050)...40 6.4.1 Opening the Switch Compartment.....40 6.4.2 Dip Switch Setting.....40 6.4.3 Auto-Talk-Lock setup (Only one headset).....42 6.7 Manager Mode (Only one headset).....43 6.7.1 Canceling the Manager Mode....DOUBLE DRIVE-THRU INSTALLATION....45 7.1 General Double Dual Drive-Thru....45 7.2 Double Drive-Thru Operating Procedures....45 8. SYSTEM INTERFACE.....47 8.1 Connect to Speaker Post.....47 8.2 Overview of Speaker Post.....48 8.2.1 WX-C550 Installation.....49 8.2.2 Install Speaker Post Example....50 9. CENTER MODULE CONNECTION.....51 9.1 Basic Connection.....52 9.2 Telephone Interface.....53 9.3 External Device Control.....54 9.4 POS Interface......55 9.5 Double Drive-Thru Interface.....56 10. ADAPTING TO EXITING VEHICLE DETECTION SYSTEM...57
11. Factory Switch Position of Center Module....58 12. SPECIFICATIONS.....59

FCC NOTICE

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. FCC Warning: This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter. FCC Warning: This equipment complies with FCC radiation exposure limits set forth for uncontrolled equipment and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65. This equipment should be installed and operated with at least 20 cm and more between the radiator and person's body (excluding extremities: hands, wrists, feet and legs). FCC Warning: To assure continued FCC emission limit compliance, use only the provided power supply cord and shielded interface cable when connecting this device to the computer. Also, any unauthorized changes or modifications to this equipment would void the user's authority to operate this device. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

CAUTION The FCC ID number for this radio equipment is listed below.

FCC ID: ACJ9TAWX-C3010

ICES-003 This Class A digital apparatus complies with Canadian ICES-003. RSS-213 Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

1. INTRODUCTION

Panasonic WX-C3010 Center Module is designed for digital wireless communications, which is used with drive-thru menu board, etc. The system operates on DECT method of 1.9GHz frequencies. The ECHO Canceller of the new function provides sound quality without talkback echo that accompanies digital processing. WX-C3000 series has the sound quality of customers voice, which has been improved since the WX-C1000 series and WX-C2000 series.

2. FEATURES

1.9 GHz DECT (Digital Enhanced Cordless Telecommunications)
1.9 GHz DECT is used with center module to prevent the interference from microwave ovens or wireless LAN used with 2.4GHz DECT. Four-channel simultaneous communication in full duplex (TALK & PAGE) using DECT technology facilitates workflows at drive-thrus, and digital technology enables simultaneous communications. DECT technology can be used even in the places where wiring is difficult.

Talkback Echo Canceller

The new technology, Digital Acoustic Echo Canceller Processing, reduces talkback echo from the Order Taker or All-in-One Headset.
DNR (Digital Noise Reduction)
The DNR function provides sound quality without noise that accompanies digital processing. (WX-C3010 Center Module has the sound quality of customer's voice, which has been improved over previous Panasonic drive-thru systems.

Speed Team Mode

This SPEED TEAM operation is used at busy times for line busting. The outside microphone and speaker are disabled in this mode and range is boosted. Up to four Order Takers or All-in-One Headsets communicate orders from outside into the stores

Greeter

When the customer approaches the menu board, the voice message recorded in the Center Module is automatically output to the outside speaker. The Center Module has two memories, and you can select either message.

[OPERATIONAL SETTING]

22.Talk/Page Release Button (T/P RELEASE) The button is used to release temporarily the talk/page communication of the Order Taker or All-in-One Headset. [GREETER]
14.Speed Team Indicator (yellow) (SPEED TEAM) This indicates that the speed team mode is on. 15.Speed Team On/Off Button This button turns the speed team mode on and off. 16.Vehicle Detector Beep Day/Night Indicator (yellow) (BEEP DAY/NIGHT ON: DAY) This indicates that the vehicle detector beep has selected DAY. 17.Vehicle Detector Beep Day/Night Button This button turns the vehicle detector beep DAY and NIGHT. Day mode : Disables the vehicle detector beep on the other lane. Night mode: Reduces the volume of the vehicle detector beep on the other lane. 18.Outside Speaker Level Indicator (yellow) (OUTSIDE SP LEVEL ON: DAY) This indicates that the outside speaker level has selected normal level. 19.Outside Speaker Level DAY/NIGHT Button This button turns the outside speaker level normal level and 50% level. 20.Vehicle Detector Normal/Override On Indicator (yellow)(V/DET OVERRIDE) This indicates that the vehicle detector has selected Override On. 21.Vehicle Detector Normal/Override On Button This button turns the vehicle detector Normal and Override On. NORMAL : The vehicle detector turns on only when vehicle is detected at the menu board. 23.Greeter On/Off Indicator (yellow) (GREETER, ON) This indicates that the greeter function has selected on. 24.Greeter On/Off Button (GREETER, ON) This button turns the greeter function on and off. 25.Greeter Memory Select and Output Level Indicator (green/yellow/red) (SELECT) This indicates that the greeter memory has been selected. Each memory has a capacity to record a message for 16 seconds at the maximum. 1: This indicates that the greeter memory has selected 1. (The message of Please pull forward is a factory default.) 2: This indicates that the greeter memory has selected 2. Off: Greeter is Off. Green: When the greeter output level set in LOW, the indicator lights up in green. Yellow: When the greeter output level set in MID, the indicator lights up in yellow. Red: When the greeter output level set in HIGH, the indicator lights up in red. 26.Greeter Memory Select Button (SELECT) This button selects either of the greeter memories.
27.Greeter Start Delay Indicator (Yellow)(START DELAY) This indicates that the greeter start delay has selected on. 28.Greeter Start Delay Button (START DELAY) This button turns the greeter start delay normal and delay. 29.Greeter Record Indicator (Red) (REC) This indicates that while recording in the selected greeter memory (1 or 2). 30.Greeter Record Button (REC) When this button is pushed, the message from Order Taker or All-in-One Headset is recorded in the selected greeter memory (1 or 2). 31.Greeter Output Level Down/Up Buttons (VOLUME, UP/DOWN) These buttons control the up or down the output level of greeter. According to the operations on the buttons, the SELECT indicator changes the indication. 32.Greeter Playback Button (HEADSET PLAYBACK) When this button is pressed, Order Taker or All-in-One Headset plays back the message from selected greeter. 33.Greeter Output Auxiliary Speaker Indicator (Green)(DESTINATION, AUX) This indicator lights when the greeter message output is provided through the auxiliary speaker. 34.Greeter Output Auxiliary Speaker Button (DESTINATION,AUX) This button selects the greeter output to the auxiliary speaker On and Off. 35.Greeter Output Headset Indicator (Green) (DESTINATION,HEADSET) This indicates that the greeter output to the headset is on. 36.Greeter Output Headset Button (DESTINATION,HEADSET) This button selects the greeter output to the headset On and Off.

[INSTALLED SYSTEM SETTING] Only qualified service personnel or system installers should use the following buttons.
44. DNR Effect Level Control Indicator (DNR LEVEL) The more the noise is reduced, the lower the sound quality will be. The table on page 27 shows the relationship between noise reduction level and sound quality. OFF: Off LOW: Green MID: Yellow HIGH: Red 45. Dual lane On/Off Indicator (Green) (DUAL LANE) When the TANDEM operation at the double rive-thru, set to ON. 46. Lane select Indicator (Red/Green) (LANE SELECT) Select the lane A or B at the double drive-thru.
37. PREV/NEXT Button (INSTALL SYSTEM SETTING, PREV/NEXT) These buttons select the system setting items. 38. Select Button (SEL) This button selects set value of the system setting items. 39. Auxiliary Input On/Off Indicator (Green) (AUX IN) This indicator is toggled ON when the auxiliary input sound is provided through the auxiliary speaker. 40. Talk On/Off Indicator (Green) (TALK) This indicator is toggled ON when the communication between store personnel and a customer is provided through the auxiliary speaker. 41. Page On/Off Indicator (Green) (PAGE) This indicator is toggled ON when the communication among store personnel is provided through the auxiliary speaker. 42. Beep On/Off Indicator (Green) (BEEP) This indicator is toggled ON when a beep is provided through the auxiliary speaker. 43. Echo Canceller Effect Level Control Indicator (ECHO CANCELLER) The removal rate of the echo canceller, intended to eliminate the echo returned from the menu board, is set up. OFF: Off LOW: Green MID: Yellow HIGH: Red
Red: Selected Lane A Green: Selected Lane B 47. POS Remote Control Indicator (Green)(POS REMOTE) This item selects the POS remote control On and Off. OFF: POS Remote OFF ON: POS Remote ON 48. TX Power Indicator (Green) (TX POWER) This item selects the transmit power Normal and Attenuation. OFF: Reduce Power (25 %) ON: Normal Power [ID REGISTRATION]
49.ID Registration Indicator (Red) (ID REGISTRATION) This indicates that the ID registration is on. 50.ID Registration Button Pressing this button for two second or more will turn the ID registration mode On. When you push this button again, it returns to a normal mode.

6.External Device Control Button [C] Press and hold the C button to turn on the external device. (requires additional user circuitry) 7.Power Indicator The indicator shows the status as follows. Green: Power is supplied, and the unit is operating. Green blinking: Power is supplied and Manager mode is activated. Red: The battery requires recharging. Red blinking: ID is not registered, or the center module is set to the ID Registration mode. 8.Lane Indicator Lights yellow or green to indicate which the lane is in operation. Yellow: Lane A is selected. Green: Lane B is selected. Yellow blinking: Lane A is being selected, and either the Talk or Page mode is activated. Green blinking: Lane B is being selected, and either the Talk or Page mode is activated. 9.Volume Control Buttons [VOL, +/ ] Pressing the respective buttons will increase or decrease the sound level. Audio level beeps will be heard corresponding with the level. 10.Power Button [POWER] Pressing the button will turn the Order Taker on. Pressing the button again for 2 seconds or more will turn the Order Taker off. 11.Earphone Output Jack This jack is used for connection with the Panasonic WXH3027 Headset. 12.Microphone Input Jack This jack is used for connection with the Panasonic WXH3027 Headset. 13.Switch Compartment Do not open the cover of this compartment. Only qualified service personnel or system installers should open it. 14.Battery (Optional accessory)
15.Head Band and Head Pad Adjustable to your head by sliding the head pad. 16.Battery Case / Battery (Optional accessory) 17.Head Pad Cushion 18.Earphone Pad 19.Microphone Boom Adjust the microphone position to your mouth by rotating and bending the boom. 20.Microphone
4.2.3 Operating Procedures
[Order Taker Unit WX-T3020 ] 1.When connecting the headset plug to this product, hold the plug and push it straight into the earphone output jack and microphone input jack.
[ALL in One Headset WX-H3050] 1.Press the power button to turn on the headset.
2.Wear the headset. 3.Adjust the head pad so that the earphone is placed on your ear. 2. Hold down the power button
4.Rotate and bend the microphone boom so that the microphone is placed near your mouth.

4.2.4 ID Registration

To talk with the headsets (Order Taker and All-in-One Headset), ID registration is required. For ID registration, set the center module in ID registration mode and make operation of ID registration by means of a follower unit.
1. Press the ID Registration button of the center module for 2 seconds or more. The system is changed to the ID Registration mode.
2. While holding down the T1 and T2 buttons simultaneously, hold down the power button to turn on the Order Taker. The Order Taker enters the ID Registration setting mode where the indicators and buttons have different functions than in normal operation. You will hear "ID Registration Mode" and the power indicator will blink yellow.

Order Taker Unit (WX-T3020)
All in One Headset (WX-H3050)
3. Press the T1 button and the headset will search for the center module. You can hear "Connecting center module A" and the lane indicator will blink yellow. * Press the T2 button (at double-drive-thru), for other center modules. You can hear "Connecting center module B" and the lane indicator will blink green. When the ID Registration succeeds, you will hear "Registration complete" and the headset number, and the power indicator stops blinking and stays on. 4. When IDs are registered on all headsets, press the ID Registration button of the center module, ID registration mode is completed. The power indicator of the headset will change from yellow to green. Note: If ID registration fails, a warning sounds "beep" and then you will hear a voice prompt say "Failed". If registration fails, the ID is not registered and the "Power" indicator blinks red. If this happens, turn off the power and try registering again. All-in-One Headset or Order Taker that can register in one center module is up to 30. If you register IDs exceeding 30, the unused ID that has been registered is automatically deleted in chronological order.
If ID registration is performed for 2 or more headsets, follow the steps 2-4 individually.

4.2.5 Deletion of ID

To delete the registered ID of All-in-One Headset, follow the steps below. 1. Hold down the POWER button for more than 2 seconds to turn off the power of All-in-On-Headset.
2. To delete an ID that is registered for LANE A, keep pressing the T1 and C buttons simultaneously and start up the power of All-in-One Headset. To delete an ID that is registered for LANE B, keep pressing the T2 and C buttons simultaneously and start up the power of All-in-One Headset. The power indicator then blinks in yellow.
3. Press the P button while the power indicator keeps blinking in yellow. The ID that is registered for LANE A (or LANE B) is deleted.
4. The power indicator turns to blinking in red. A message of "ID is not registered" is heard from the All-in-One Headset speaker.
4.3 Battery Loading & Replacement
Note: Prepare a fully charged battery. Battery replacement is recommended when the power indicator lights up in red and a constant beep is heard in the headset. [Order Taker Unit WX-T3020 ] Insert the battery as shown in the figure. Note: Be sure to insert it until the lock clicks. Loading When inserting the battery, check the positive and negative sides. [ALL in One Headset WX-H3050]

4.4.3 How to Charge Batteries
It may take around 3 hours to complete the charging. 1. Insert the rechargeable batteries into the battery charger until they click. 2. Plug the AC adaptor into the AC outlet. LED indicator will light yellow. 3. When charging is complete, the LED indicator will turn green. 4. Remove the batteries from the charger.

CAUTION:

When an error occurs during charging, the LED indicator will blink yellow and green alternately. In such a case, remove the batteries from the charger, or change the slot to charge. If the problem cannot be solved, contact your dealer.
5. CENTER MODULE INSTALLATION

5.1 Tools Required

[ [ [ [ [ [ [ [ [ [ ] Electric drill ] Standard and Masonry drill ] 200 fish type ] Screw driver set ] Soldering equipment ] Wire cutter and stripper ] Volt ohm meter ] Hammer ] Step ladder ] Nut driver set [ [ [ [ [ [ [ [ [ [ ] Metal cutter saw ] Electrical tape ] Extended cord ] Power strip ] Plastic anchors ] Gray track ] Spare cable ] Cable clamp ] Step ladder ] Screw kit

5.2 Site Survey

Pre-Installation checklist Note: Tentative installation date is usually determined at time of system sale. FCC license information is also obtained during this time Check [ ] Call store to schedule time with store owner/manager. [ ] Arrive at store and explain to owner/manager what areas of store you need access. [ ] Select Center Module location (high on wall, not adjacent to metal walls and free from vibrators. [ ] Conform : A 120 AC duplex outlet with ground, preferably dedicated, provided within 6ft of Center Module. Speaker/Microphone/Loop cable long enough to reach from Center module to speaker post. (150ft Max). Unobstructed conduit (no cables containing AC voltage) provide from Speaker post/Menuboard to inside store, near to Center module location. Vehicle loop coil is installed or another type of vehicle detection. An existing, compatible vehicle detector at store (This is the electric box, usually loop coil or other type vehicle sensor outside). Existence of continues, dry contact closure with a vehicle present on the loop coil. Panasonic microphone (5.6x5.6x5.6) will fit menuboard speaker post. Location for mounting Battery Charger. Suspended ceiling does not require additional wiring routing concerns.
5.3 Installation Preparations
1. Before installation confirm the following: (A) Unpack the equipment and check for any damage. Make sure all equipment needed to complete the installation is on site. Record all serial numbers. (B) Make sure that Loop Coil cable is installed, or sonar detector in useable location is used. There must be a continuous dry contract closure when the vehicle is at the speaker post. (C) Confirm a clear conduit path into the building dedicated for Center Module cables. (D) The Center Module is set up from the two AC outlets within 6ft. 2. Start charging batteries so they are useable for system testing. Note: Because of the many variations in store design, consult with the construction engineer and store for proper locations of all equipment and conduits. 3. Confirm the Center Module location and securely mount it to the wall. (A) The clearance to the tip of Center Module and the ceiling is necessary by at least 5 inches. (B) The area is not surrounded by thick wall or shielded by reflective metals.

1. Turn on the power supply of the center module. 2. Press the [NEXT] button or the [PREV] button. Indicator of the selected setup item blinks. Each time the [SEL] button is pressed, there is a reciprocal changeover between ON Select and OFF Select status. The ON/OFF status can be defined by the style of indicator blinking. OFF: Lighting time is short and unlighting time is long. ON: Lighting time is long and unlighting time is short.
6.1.1 Setup operation for Auxiliary Speaker
The sound output is set up for the AUX SP.
6.1.2 Echo Cancel Level Adjustment
This setting sets the reduction level of the order taker talk back echo.
AUX IN AUX SP TALK PAGE BEEP

ECHO CANCELLER

DUAL LANE LANE SELECT POS REMOTE TX POWER

DNR LEVEL

RED : MAX YELLOW : MID GREEN : LOW OFF : OFF

INSTALLED SYSTEM SETTING

PREV SEL NEXT
OFF (LED is off) : The ECHO REDUCTION is off. LOW (LED is GREEN) : Lowest level of ECHO REDUCTION level at this position. MID (LED is yellow) : Mid level ECHO REDUCTION level at this position. MAX (LED is RED) : Maximum level of ECHO REDUCTION Recommended for most installations.
6.1.3 Digital Noise Reduction (DNR) Adjustment
Increasing the noise reduction reduces the sound quality. Low or mid level is recommended. OFF : No DNR processing. This level is useful to demonstrate the actual effect of noise reduction to the customer.
LOW: is used at sites with low to moderate traffic and wind noise. LOW provides clearest level of customer voice quality and reduces the annoying background wind, hiss and low to moderate mechanical noises. Noise reduction level -9dB.
MID: is used at sites with moderate to high levels of traffic, wind and mechanical noise such as air conditioning compressor and aircraft. Noise reduction level -13dB.
MAX: is used for extreme noise condition and offer the highest level of noise reduction. In MAX some of the customers voice qualities are reduced, however the level of noise reduction may be more important than the reduced clarity. Noise reduction level -15dB.
6.1.4 Setup Tandem Operation for Dual Lane
When the TANDEM operation at the double drive-thru, set to ON.

ON: DUAL LANE ON (Green)

When there is car in only Lane B, the greeter memory 1 output to the speaker of Lane B. When there are cars in Lane A and B, the greeter memory 2 is output to the speaker of Lane B.

OFF: DUAL LANE OFF

When there is car in only Lane B, the greeter message of the memory (1 or 2) is output to the speaker of Lane B. When there are cars in Lane A and B, the greeter message of the memory (1 or 2) is output to the speaker of Lane B.

6.1.5 Lane Select

In the case of Double-Drive-Thru, one unit of Center Module is set for Lane A and Lane B, respectively. Only for the Center Module of Lane B, the Dual Lane is set at ON. When Lane A or Lane B setup is changed over, the center module will be restarted automatically. If the [TALK] and [PAGE] indicators begin to blink after restarting, check the connections between both center modules. Red: Lane A (Generally, this setting is used. This setting is default.) Green: Lane B Note: If lane setting is changed, ID registration should be reset.

2. Turn on the headset. The message "Hello Headset **" (** is the number of headset) is output from the speaker of the headset, and the power indicator blinks green and red alternately for 3 seconds. While the indicator is blinking, press the T1 or T2 button. (LANE A: T1 button, LANE B: T2 button) Auto-Talk-Lock will be set up, The message "Auto-Talk- Lock ON" is heard from the speaker of the headset. When the T1 or T2 button is not pressed, the headset assumes an ordinary operation mode. 3. In the case of a failure in Auto-Talk-Lock setup, a voice of [Failed] is heard from the speaker of the headset. In this case, the same procedures should be followed from Step 1 again. Note: If the power of the headset is turned OFF, all the setting conditions for Auto-Talk-Lock will be canceled. This setting should be carried out without fail when the power supply is started up.
6.7 Manager Mode (Only one headset)
You can set one headset (Order Taker or All-in-One Headset) to the manager mode in a Lane. Refer to the operation manual of Order Taker or All-in-One Headset about the setting method. The headset set to the MANAGER MODE has following functionality. The manager can interrupt store personnel's TALK or PAGE at any time by monopolizing one channel by priority. The Manager can hear audio from POS alone (setting necessary) Complete ID Registration, to do this setting. The headset set to the Manager mode has following functionality. The manager can interrupt store personnel's TALK or PAGE at any time by monopolizing one channel by priority. The Manager hears audio from POS alone. 1. Hold down the power button for two seconds or more to turn off the headset.
2. While holding R and T1 simultaneously, press the power button to turn on the headset. The headset enters manager setting mode where the indicators and buttons have different functions than in normal operation. You can hear "Connecting center module A" and power indicator is an alternate blinking of red and green. Also the Lane indicator A is blinking yellow.

When you want to register the manager in another center module in a double-drive-thru environment, while holding R and T2 simultaneously, press the power button to turn on the headset. You can hear "Connecting center module B" and the power indicator blinks red and green. Also the Lane indicator B blinks green. 3. If manager mode setting is successful, you can hear "Manager" and the power indicator blinks green.
6.7.1 Canceling the Manager Mode
1. Turn off the power of All-in-One Headset that has been set for the manager mode.
2. When LANE A is set in the manager mode, keep pressing the R and T1 buttons simultaneously and start up the power of All-in-One Headset. When LANE B is set in the manager mode, keep pressing the R and T2 buttons simultaneously and start up the power of All-in-One Headset. The power indicator then blinks reciprocally in red and green. A message of "Connecting Center Module A (or B)" is heard from the All-in-One Headset speaker.
3. When canceling of the manager mode is complete, reciprocal blinking of the power indicator turns to continuous lighting in green.
7 DOUBLE DRIVE-THRU INSTALLATION
In the case of double drive-thru, it is possible to talk or page by selecting either Lane A or Lane B. In regard to the method of lane changeover operation, refer to the operating instructions of the Order Taker (WX-T3020) or the All-in-One Headset (WX-H3050).
7.1 General Double Dual Drive-thru

Tandem Drive-thru

Dual Drive-thru
7.2 Double Drive-Thru Operating Procedures
When Double-Drive-Thru connections are made with the center module, any headset is required to select the center module of either Lane A or Lane B. <For Normal setup> 1. When a connection is made to Lane A, the lane indicator is lit in yellow. Press the T2 button if you want to make a connection changeover to Lane B. When connected to Lane B, a voice of [Lane B] is heard from the speaker of the headset and the lane indicator is lit in green.
2. While a connection is maintained to Lane B, the lane indicator is lit in green. Press the T2 button if you want to make a connection changeover to Lane A. When connected to Lane A, a voice of [Lane A] is heard from the speaker of the headset and the lane indicator is lit in yellow.
<For Direct Lane Select Setup> 1. While a connection is maintained to Lane A, the lane indicator is lit in yellow. Press the T2 button if you want to make a connection changeover to Lane B. When connected to Lane B, a voice of [Lane B] is heard from the speaker of the headset and the lane indicator is lit in green.
2. While a connection is maintained to Lane B, the lane indicator is lit in green. Press the T1 button if you want to make a connection changeover to Lane A. When connected to Lane A, a voice of [Lane A] is heard from the speaker of the headset and the lane indicator is lit in yellow. When Direct Lane Select is set, TALK is available by selecting either lane pressing T1 or T2 button.

7 OUTSIDE MIC GND

6 DEVICE CONTROL

DOUBLE-DRIVE-THRU

4 OUTSIDE SP GND

7 POS AUDIO GND

9 POS AUDIO GND

8 POS AUDIO OUT

5 OUTSIDE MIC +

1 AUX SP + (8)

6 OUTSIDE MIC -

4 PAGE SELECT

6 POS AUDIO IN

3 AUX MIC GND

1 SPEED TEAM

4 AUX MIC PTT

3 TEL AUDIO GND

2 TEL AUDIO OUT

1 TEL AUDIO IN

6 NIGHT MODE

2 AUX SP GND

8 V/DET1 IN

10 V/DET2 IN

1 AUX MIC +

2 AUX MIC -

5 OUT COM

1 V/DET 1

2 V/DET 2

5 IN COM

5 CALL/DROP

4 RESERVED

4 PAGE

3 TALK

Use a LAN cable

Basic Interface

Auxiliary Speaker

CN1, 1, 2 (2 is for GND)
Double Drive-Thru Interface

Outside Speaker

CN1, 3, 4 (4 is for GND)

Lane B Center Module

To CN7 of Lane B C/M CN7, 6 (6 is for GND) To CN5, 6 of Lane B C/M

Telephone Interface

Outside Microphone
CN1, 5, 6, 7 (7 is for Shield)

TELOS SYSTEMS The LINK

CONTROL/STATUS, 7 MONITOR OUT, 3 CONTROL/STATUS, 8 MONITOR OUT, 1
CN5, 5 CN5, 3 CN5, 2 CN5, 1

Vehicle Detector

N. C N. C N. C I-07 I-06 I-05 I-04
O-PC O-PC N. C O-00 O-01 O-02 O-03 O-04 O-05 O-06 O-07 N. C O-NC O-NC

POS Interface

CN1, 8 (Yellow) CN1, 9 (Blown) ORANGE RED

TO LOOP COIL

I-03 I-02

Gooseneck Microphone

Mic. H Mic. C Mic. GND Mic. PTT Mic. COM CN2, 1 CN2, 2 CN2, 3 (Shield) CN2, 4 CN2, 5

I-01 I-00 N. C I-PC I-PC

To POS Terminal
TO AUDIO IN Terminal TO AUDIO OUT Terminal

External Device

CONTROL H CONTROL COM. CN2, 6 CN2, 7

Device Control

TO USB

12V-15VDC GND

9.1 Basic Connection
LOOP COIL IN PAVEMENT AUX SPEAKER WHITE
1 AUX SP + (8) 2 AUX SP GND 3 OUTSIDE SP + (8) 4 OUTSIDE SP GND 5 OUTSIDE MIC + 6 OUTSIDE MIC 7 OUTSIDE MIC GND 8 V/DET1 IN 9 COM 10 V/DET2 IN
VEHICLE DETECTOR 917-1S BLACK WHITE BLACK WHITE BLACK SHIELD YELLOW BROWN

Signal

DC9-14V POWER SUPPLY

ORANGE RED

CONNECTOR 1 ORDER INTERFACE

WHITE RED

N.Open
1 AUX MIC + 2 AUX MIC 3 AUX MIC GND 4 AUX MIC PTT 5 COM 6 DEVICE CONTROL 7 COM 8 N.C
COMMON BLACK SHIELD WHITE GREEN
CONNECTOR 2 ORDER INTERFACE

9.2 Telephone Interface

CONNECTOR 5 TEL INTERFACE
TELOS SYSTEMS The LINK (Intercom-to-Telephone Interface)

PHONE CONTROL/STATUS

PHONE CONTROL

TO INTERCOM

MONITOR OUT
9.3 External Device Control
The external equipment connected with the DEVICE CONT terminal of the Center Module can be controlled with C button of All in One Headset or Order Taker Unit.

Center Module

External operation VDD: 5VDC R: 82 ohms or more To control circuit Not active: 5V Active: 0V 7 8
CONNECTOR 2 ORDER INTERFACE AUX MIC + AUX MIC AUX MIC GND AUX MIC PTT COM DEVICE CONTROL COM N.C PS2532L VCE: 300V max Ic: 150mA Pc: 300mW To micro computer

9.4 POS Interface

CONNECTOR 4

Panasonic POS System

AUDIO IN: LINE OUT AUDIO OUT: POS AUDIO IN
SPEED TEAM TALK LOCK RELEASE MANAGER SELECT PAGE SELECT IN COM POS AUDIO IN POS AUDIO GND POS AUDIO OUT POS AUDIO GND

CONNECTOR 3

7 V/DET 1 V/DET 2 TALK PAGE OUT COM NIGHT MODE OUTSIDE SP LEVEL
8 ports OUT O-00.SPEED TEAM O-01. TALK LOCK RELEASE O-02. MESSAGE SELECT O-03. PAGE SELECT O-04. NIGHT MODE O-05. OUTSIDE LEVEL O-PC.OUT COMMON
8 ports IN I-00. V/DET 1 I-01. V/DET 2 I-02. TALK STATE I-03. PAGE STATE I-PC. IN COMMON

N. C N. C

USB CONTAC
O-PC O-PC N. C O-00 O-01 O-8 9
To DC Adapter (12V-15VDC) GND SPEED TEAM TALK LOCK RELEASE MANAGER SELECT PAGE SELECT IN COM POS AUDIO IN POS AUDIO GND POS AUDIO OUT POS AUDIO GND
CONNECTOR 4 POS INTERFACE
OUTSIDE SP LEVEL NIGHT MODE OUT COM PAGE TALK V/DET 2 V/DET 2 1
N. C I-07 I-06 I-05 I-04 I-03 I-02 I-01 I-00 N. C USB I/O Terminal DIO-0808LY-USB
O-03 O-04 O-05 O-06 O-07 N. C O-NC O-NC
GND To DC Adapter (12V-15VDC)

I-PC I-PC LIN

CONNECTOR 3 POS INTERFACE
CONTEC USB I/O Terminal (DIO-0808LY-USB)
9.5 Double Drive-Thru Interface

Lane A

AUX IN

11. Factory Switch Position of Center Module
DUAL LANE LANE SELECT POS REM OTE TX POW ER

TELEPHONE CONTROL OUT

RED YELLOW GREEN OFF : : : : MAX MID LOW OFF
IN STA LLED SYSTEM SETTIN G

ID RESISTRA TIO N

OUTSIDE SP M IC SP

AUX M IC

POS AUDIO ON

GREETER

START DELAY REC
O PERA TIO N A L SETTIN G
SPEED TEA M BEEP D A Y/ N IGH T O N :D A Y O U TSID E SP LEV EL O N :D A Y V / D ET O V ERRID E T/ P RELEA SE

SELECT 1 2

VOLUM E DOW N UP

HEADSET PLAYBACK

DESTINATION AUX HEADSET

12. SPECIFICATIONS

Operating frequency (TX/RX) Power supply Power consumption Outside speaker output Aux speaker output Switch / Control MHz-MHz 100-240VAC, 50-60Hz 11 W 1.25 watts into 8 ohms 1.25 watts into 8 ohms 2-position speed team ON/OFF switch 2-position beep DAY/NIGHT switch 2-position outside speaker level DAY/NIGHT switch 2-position vehicle detector switch (Normal, Override) TALK/PAGE release switch 2-position greeter ON/OFF switch 2-position greeter memory select 1/2 switch 2-position greeter record ON/OFF switch 3-position greeter output level switch (LOW / MID / HIGH) 2-position greeter start delay ON/OFF switch 2-position greeter headset playback ON/OFF switch 2-position greeter output auxiliary speaker ON/OFF switch 2-position greeter output headset ON/OFF switch ID Registration switch Auxiliary speaker output select (AUX IN/TALK/PAGE/BEEP) 3-position echo canceller effect level select (LOW / MID / HIGH) 3-position DNR effect level select (LOW / MID / HIGH) 2-position dual lane ON/OFF select 2-position LANE A / LANE B select 2-position POS remote ON/OFF select 2-position TX power NORMAL/ATTENUATION select Outside speaker volume Outside microphone volume Auxiliary speaker volume Auxiliary microphone volume BEEP volume POS input audio volume 404 mm (W) x 265 mm (H) x 69 mm (D) {15-15/16" (W) x 10-7/16" (H) x 2-3/4" (D)} Weight: 2.3 kg {5.07 lbs.} 10 C to +50 C {14 F to 122 F}
Dimensions Weight Ambient operating temperature

Panasonic Attune Sales Training

December 4th, 2008

Agenda Review
Who we are Product History
Attune Ultraplex II Status Selling Tools
Panasonic Who we are $93 billion global company manufacturing diverse products, providing system solutions and employing over 330,000 people North American headquarters in Secaucus NJ Panasonic System Solutions Company
Started selling point of sale systems to quick-service market in 1978 Engineering and manufacturing in Japan Panasonic a global brand renowned for innovation Local sales, product/marketing, and engineering in Rolling Meadows, IL
Panasonic Wireless History
VHF UHF Ultraplex Ultraplex Attune

WX-C3010 Series

WX-C910 Series

WX-C510 Series

WX-C1010 Series

WX-C1011

WX-CC2010 Series

WX-C610 Series

Adaptive DNR
Digital Noise Reduction (DNR)
Panasonics Research Current Market Dynamics
Digital clarity (DNR, Echo Cancellation) Increased functionality (speed teams, auto greeter, etc) Digital transmission (license free, voice security, reduced interference, global product)
Survey of customers and dealers
Like the choice of either AIO or belt pack Batteries must be the same Easy to use; Easy to program; Easy to t-shoot Reliable
Panasonics Research Leverage vast manufacturing knowledge
Digital cordless factory Advanced cellular factory Acoustic research factory
Combine domestic expertise
In-depth study of reliability Increase uptime through ease of troubleshooting One switch concept to ensure operational ease of use

Introducing

Attune
Attune Key Features Digital Transmission DECT 1.9 GHz
ONLY DECT transmitting devices allowed licensed communication without the fees Virtually eliminates interference from non-controlled emitting devices as in ISM license free bands (microwaves, WiFi, telephones, etc) Capable of high and low power modes for extended range communications w/out remote antennas RF Compliant in multiple countries; provides global use
Attune Key Features Green product / ROHS Compliant

ISO 14001 Practices

3-levels of Advanced Digital Noise Reduction selectable for site specific noise levels Managers Headset
Control additional functions Receive voice prompts
Alerts from POS Systems Door triggers Telephone I/F without interfering with other communications
Attune Key Features Talk Lock and Auto Talk Lock options Variable transmit power settings. No need for remote antennas! Easy registration with auto purge (30 per system) Two message built-in greeter
Attune HW Features (WX-C3010) Easy to change and program settings
Color coded status lights display current mode Easy to navigate (much like a computer monitor) One-button controls Speed Team mode
Disables spkr and mic Allows 4 headsets in full duplex PAGE lock mode Automatically switches to high power x-mit
Attune HW Features (WX-H3027)
Backwards compatible Same great audio quality Updated look Replaces WX-C1027
Attune HW Features (WX-H3050) Additional button to control external devices (Manager headset only) Settings save through dip switches; no loss of programming Multi-colored light on mic boom provides easy to see status Selectable keypad layout

Panasonic A/B select mode Direct Talk select mode
Interchangeable w/belt pack
Attune HW Features (WX-H3050)
All buttons sealed to frame to prevent liquid damage Same control, audio, and radio board as belt pack
Attune HW Features (WX-T3020) Additional buttons to control external devices (Manager headset only) Selectable keypad layout
Interchangeable with All-in-One Settings save through dip switches; no loss of programming
Attune HW Features (WX-T3020)
Rubber seals board enclosure
Same control, audio, and radio board as belt pack
Long life switches and pressure limiters
Attune HW Features (Batteries) Unique design allows one battery for either belt pack use or All-in-One use with adapter Single battery reduces dealer inventory costs Over 24 hours of use per charge Lithium ion
Attune HW Features (Battery Charger) Innovative design allows for charging either battery or battery in AIO sleeve Wall mountable
Attune Engineering Testing
Drop Testing Compression Testing
Breaking threshold of 135kg (300lbs) Survived 6.6ft drop 76 times testing stopped after 76
Pressure Testing Battery case tension testing
Breaking threshold of 135kg (300lbs)
Breaking threshold of 20kgf
Attune Engineering Testing WX-H3050 Headband Durability Testing

Fig-1 Fig-2 Fig-3

Attune Availability Released to dealer network October 27th Equipment available through ScanSource
Base station, batteries, battery charger, AIO are available now Belt pack order taker not available until mid-December
Attune Kits ATT2OTSYS ATT3OTSYS ATT4OTSYS ATT5OTSYS ATT6OTSYS ATT7OTSYS ATT8OTSYS ATTOTKIT ATT2AIOSYS ATT3AIOSYS ATT4AIOSYS ATT5AIOSYS ATT6AIOSYS ATT7AIOSYS ATT8AIOSYS ATTAIOKIT ATTTANDEMKIT
Attune Marketing Demo Kit Still under production Will include
Working Attune System Both style of order takers Logo embroidered Cordura carrying case Speaker and Microphone
Pricing and availability in January
Attune Marketing Advertisement
Full page advertisement runs in QSR Magazine

began October 2008

eBanner prominently displayed on QSRMagazine.com and AM Jolt eNewsletter
Attune Marketing Convention Stand
Attune Marketing Brochure
Attune Marketing Collateral Complimentary brochures are ready to ship!!
Email Panasonic@LRGMarketing.com
A CD of product photos are also available
Email cunninghamj2@us.panasonic.om
Visit the Attune microsite at Panasonic.com/attune
Attune Status Accounts McDonalds
Not released yet Anticipate January approval

Burger King

Approved Over 100 corporate sites already installed or in process

Others

Will notify of certifications and SRP level via bulletin
Sell It Get It Still available with Attune system sales

Roughly 3% of dealer price awarded as P-bucks P-bucks can be used for ANY consumer product on www.Panasonic.com! ONE Sales rep has accrued over $10,000 of Pbucks!
Ultraplex II Status Continuation of promotion through October; ONLY McDonalds until McD approval of Attune No system sales after release of Attune (Dec 1st discontinuation of system kits) Continuing sales of WX-CT2020, WX-CH2050A, and limited WX-CC2010 for undetermined time Batteries, chargers, and other accessories continue to be sold
Attune Selling Against 3M

EASY to use and t-shoot

Easy registration; keeps programming Easy to t-shoot Easy to setup and change functions (Speed Team)

Reliability

AIO headband and Mic boom Sealed components
Choice of AIO or belt pack Managers Headset for alerts and functions 1.9 GHz DECT Digital Communications; interference free; license built-in Range is better; no need for extended antennas Selectable keypad layout
Attune Selling against HME
AIO headband and mic boom
Managers Headset for alerts and functions 1.9 GHz DECT Digital Communications; interference free; license built-in Range is better; no need for extended antennas Selectable keypad layout Same battery for AIO and belt pack
Panasonic Finance Solutions
Enables you to provide your customers with a comprehensive leasing and financing program with dedicated support Count on Panasonic Finance Solutions for:
Same day credit decisions Transaction beginning at $3,000 and up 24,36, 48 or 60-month terms Financing for 100% of your customers project Creative and standard finance products Flexible structures
Contact Panasonic Finance Solutions at 800-373-6304

Contact Information

WEST RSM Tom Gomez O (323) 255-5536 C (323) 787-3839

gomezt@us.panasonic.com

CENTRAL RSM Kelly Carpenter O (847) 637-4841 C (815) 793-8863
carpenterk@us.panasonic.com
EAST RSM James Carrigan O (979) 690-0666 C (979) 229-7042
carriganj@us.panasonic.com

Questions?

Thank you!