Philips Dect 627 Manual
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Quick start guide / understanding the menu system
Press the Left soft key (LSK) to enter the main menu in idle mode. Use the Navigation keys to select to go up or down in the menu list or to navigate within the lists. Press the LSK the menu or an option and confirm a setting. Press the Right soft key (RSK)
to access the Phonebook in idle mode and press the LSK
to VIEW the details. A short press of one of the soft keys confirms the text function described above these keys. Press the Up navigation key gation key to access the Redial list in idle mode and press the Down navito access the Call log. / Predial number & Press , scroll Press Press RSK or and dial number
Answer / end a call Make a call Read Call log Redial a number Call from phonebook Add a name to the phonebook Adjust the earpiece volume during a call Adjust the handset loudspeaker volume Mute and unmute the microphone
to select Call log or SMS and browse and browse and browse and and
Predial number and press the LSK name and press Scroll up the volume OK
to select SAVE, enter the
to increase the volume, scroll down
During a handsfree call, Up During a call press LSK UNMUTE Press the LSK
to increase, Down MUTE, press LSK again
to decrease to select to Clock &
to enter the menu list, scroll
Set the date and time
Alarm and press SELECT, press to select Date & time. Enter the current time (HH:MM), then the current day (DD/MM) and press Press the LSK SELECT. to Persona-
to enter the menu list, scroll SELECT, scroll
Set the handset ring tone
lize and press SELECT. Scroll
to Handset Tones and press SELECT. Browse your
to HS Ringtone and press
Activate/deactivate the answer machine
(only DECT 627)
through the list to hear the ring tones and select chosen ring tone. Press
on the base station to switch the answer machine ON/OFF Quick start guide 1
DECT 623/DECT 627 Handset
Colour Display Headline : shows icons and current menu operation. Soft key line : shows contextual menus.
Left Soft key - In idle mode, short press to access the main menu. - Short press to select contextual menu.
Navigation keys Scroll to move through the menus & options Scroll up to access the Redial list from idle mode Scroll down to access the Call log/SMS messages from idle mode Right Soft key - Short press to access the Phonebook from idle mode. - Short press to select contextual menu. Hang-up key - A short press to hang-up the line or to exit (return to idle mode). - A long press to power off the handset. Case mode & insert # - Short press to insert #. - Press to change case mode when editing. - Long press to insert a pause (P) when dialling. Intercom / Call transfer - Short press to initiate an internal call. - Short press during internal call to transfer the call or switch between internal call and external call. - Short press to answer an internal call.
Pick-up & Recall key - Press to take the line and answer a call. - To insert R for operator services when on line.
Keypad lock & insert - Short press to insert - Long press to lock/unlock the keypad in idle mode.
Loudspeaker* - Short press to take the line and to activate the handset loudspeaker during a call.
*Warning : Handsfree activation could suddenly increase the volume in the earpiece to a very high level. Make sure the handset is not too close to your ear.
DECT 623 / DECT 627 handset
Icons on the handset display
The display gives information about the operation of your telephone. A total of 8 icons can be shown in the headline of the display :
When being used for the first time, it is sometimes necessary to wait until the battery is sufficiently charged before the icons appear on the display. The handset is registered and in range of the base. When blinking, this symbol indicates that the handset is not registered to the base or out of range. The ringtone is deactivated. The alarm clock is activated. An external call is in progress. When blinking, this symbol indicates that there is an incoming external call in progress or that the line is already busy. An internal call is in progress. When blinking, this symbol indicates that there is an incoming internal call. The keypad is locked. The handset loudspeaker is activated. New message(s) (SMS, call log entry or voice mail). When charging, the battery bars scroll from empty to full status. When the handset discharges, the battery shows the status :. Full , 2/3 , 1/3 and empty
Please remember to observe the local regulations regarding the disposal of your packaging materials, exhausted batteries and old phone and, where possible, promote their recycling.
Recycling & disposal
Disposal instructions for old products. The purpose of the WEEE directive (Waste Electrical and Electronic Equipment; 2002/96/EC) is to ensure that products are recycled using best available treatment, recovery and recycling techniques to ensure human health and high environmental protection. Your product is designed and manufactured with high quality materials and components, which can be recycled and reused. Do not dispose of your old product in your general household waste bin. Inform yourself about the local separate collection system for electrical and electronic products marked by this symbol : Use one of the following disposal options : 1. Dispose of the complete product (including its cables, plugs and accessories) in the designated WEEE collection facilities. 2. If you purchase a replacement product, hand your complete old product back to the retailer. He should accept it as required by the WEEE directive. 10 Conformity, environment and safety
Declaration of conformity
We, PHILIPS Consumer Electronics Route d'Angers 72081 Le Mans Cedex 9 France Declare that the products DECT62xx are in compliance with ANNEX IV of the R&TTE-Directive 1999/5/EC and then with the following essential requirements : Article 3.1 a: (protection of the health & the safety of the user) Safety: EN 60950-1 (10/2001) SAR: EN 50371 (2002) Article 3.1 b: (protection requirements with respect to electromagnetic compatibility) EMC : ETSI EN 301 489-6 V1.2.1 (08/2002) & ETSI EN 301 489-1 V1.4.1 (08/2002) Article 3.2: (effective use of the radio spectrum) Radio : EN V1.5.1 (2003) The presumption of conformity with the essential requirements regarding Council Directive 1999/5/EC is ensured. Date : 20/05/2005 Le Mans
Product Quality Manager Home Communication
Using GAP standard compliance
The GAP standard guarantees that all DECTTM GAP handsets and base stations comply with a minimum operating standard irrespective of their make.Your DECT 623/627 handset and base station are GAP compliant, which means the minimum guaranteed functions are : register a handset, take the line, receive a call and dial.The advanced features may not be available if you use another handset than a DECT 623/627 with your base station (except with DECT 723/727 handsets). To register and use your DECT 623/627 handset with a GAP standard base station of a different make, first follow the procedure described in the manufacturers instructions, then follow the procedure described on page 43. To register a handset of another make to the DECT 623/627 base station, place the base station into registration mode (page 43), then follow the procedure in the manufacturers instructions.
26 Clock & Alarm
To set the alarm tone
Three alarm tones are available. Press to reach the menu list. Scroll to Clock & Alarm and press Scroll to Alarm Tone and press The current alarm tone is heard. SELECT. SELECT. to
Browse through the list of alarm tones to hear them and press SELECT the appropriate one.
Phonebook New Entry List Entry Edit Entry Delete Entry Delete All
50 names and numbers can be stored in the phonebook of the handset. The phonebook contains all the information related to the callers.
Group ring tone
All available ring tone melodies can be selected as group ring tones.When ringing, the ring tone helps you identify the callers group and the screen shows the callers name. A subscription to the Caller Line identification is necessary.
The names are stored in alphabetical order.
To enter a new entry in the phonebook
Press to reach the menu list. Scroll to Phonebook and press Press to select New Entry. Enter the name (see page 18 Editing system) and press Enter the number and press OK. your chosen group ring OK. SELECT.
Browse through the list to hear the ring tones and select tone for this entry : No Group or Group A, B, C.
To store a number from predial in the phonebook
Dial the number. Press SAVE to enter the options. Enter the name and press OK. OK.
The number is automatically inserted in the number field, press Browse through the list to hear the ring tones and select tone for this entry : No Group or Group A, B, C.
your chosen group ring
To store a number from redial list in the phonebook
Press to reach the redial list. Browse through the redial list to select the wanted number. Press to access the menu. Scroll to Copy to Phbk and press SELECT. OK. OK. your chosen group ring
Enter the name (see page 18, Editing system) and press Browse through the list to hear the ring tones and select tone for this entry.
The number is automatically inserted in the number field, press
To store a number from call log in the phonebook
Press to reach the call log list. Press to select Call log. Browse through the call log list to select the wanted number and press Press to select Copy to Phbk. Enter the name (see page 18 Editing system) and press OK. OK. OK.
The number is automatically inserted in the number field, press Browse through the list to hear the ring tones and select tone for this entry.
There are two possibilities of accessing the phonebook list : - from the Phonebook menu by selecting the sub-menu List Entry - from the idle mode or, when the line is connected by pressing the RSK PHBK. The names are listed in alphabetical order.The letter (A, B or C) on the right of the name indicates that a group ring tone has been assigned to this person.
Navigation in the phonebook To navigate in the phonebook you can :
- either press the Up or Down navigation keys to reach the previous or next entry and press VIEW to see the details. - or enter the first letter of the wanted name (e.g., 3 for D or 33 for E).The first entry starting with this letter is selected in the list. Press
VIEW to see the details.
Press RSK to reach the list of names directly. Browse through the list of names and select a name. Make the call. Note : A phonebook number can also be retrieved when the line is connected. In that case, viewing the details is not possible. Select the entry and press to dial the number immediately.
To send an SMS from the phonebook
Press to reach the menu list and press Select Write a SMS option and press Enter the text and press SELECT. SELECT.
OK (see page 18). CLEAR.You can delete and change any
Note : To delete a wrong character press
character by simply moving the cursor to the left
or to the right
to reach the
character and pressing on CLEAR once. If you enter more than 640 characters for an SMS you will hear an error beep.
Press LSK PHBK and scroll Phonebook list. to retrieve the number from the OK.
Press SELECT, to check the number and press Select Send to send the SMS immediately otherwise,
if you want to store your SMS, scroll to Save as Draft and press The stored SMS can be later retrieved from the Draft folder.
To edit an entry
Press to reach the menu list. Scroll to Phonebook and press Scroll to Edit Entry and press SELECT. SELECT. SELECT.
Browse through the list of names and press Press
CLEAR to delete character by character. OK.
Enter the new name (see page 18, Editing system) and press Press CLEAR to delete digit by digit. OK.
Enter the new number and press
Browse through the list to hear the ring tones and select tone for this entry. Note : If, for example, only the number is to be changed, press the display and modify it.
OK until the number is shown on
The last 20 dialled numbers are stored in the redial list. The dialed numbers (or names, if the numbers match the phonebook entries) are displayed in chronological order with the most recent at the top of the list.When the redial list is empty the screen displays List empty.
To view the redial list
Press to directly reach the redial list in idle mode. Browse through the list. To view the details of a selected redial number : Press Choose MENU. VIEW.
Press the Up or Down navigation key to view the details of the previous or next record.
Press to directly reach the redial list in idle mode. Browse through the redial list to select the wanted number. Press to call.
To store a number from redial in the phonebook
Press to directly reach the redial list. Browse through the redial list to select the wanted number. Press to select MENU. Scroll to Copy to PhBk and press SELECT. OK. OK.
Enter the name (see page 18, Editing system) and press
To delete a name or a number from redial list
Press to directly reach the redial list. Browse through the redial list to select a record. Press to select MENU. Scroll to Delete and press SELECT. Then the screen will show the redial list again.
To delete whole redial list
Press to directly reach the redial list. Press to select MENU. Scroll to Delete All ? and press SELECT.
Press OK to confirm deletion of the complete redial list. List Empty will be shown and then the phone returns to the idle mode.
Using the Intercom
(if there are at least 2 handsets, see page 17)
This feature allows you to make free internal calls, transfer external calls from one handset to another and use the conference option.
Press in the idle mode. Enter the number of the handset you want to call or press ALL. Hang up or put the phone in the cradle to terminate the internal call. Note : If the handset does not belong to the Philips DECT 623/627 range, this function may not be available.
Incoming external call during an intercom call
Press to accept the external call and put the internal call on hold. OR Hang up the current internal call and then press to accept the incoming external call.
Call transfer to a specific handset when on line
Press to put the external call on hold, the caller can no longer hear you. Enter the number of the handset you want to transfer the call to. The called handset rings. Note : If there is no answer from the called handset, you can resume the call on the first handset. If the called handset takes the line, both internal callers can talk. Press to end the call on the first handset and to transfer the external call to the other handset. Note : To answer the call on the second handset, you can press.
Switch between internal and external call
Press to put the external call on hold, the caller can no longer hear you. Enter the number of the handset you want to transfer the call to. The called handset rings. Note: If there is no answer from the called handset, you can resume the call on the first handset. If the called handset takes the line, both internal callers can talk. Press to toggle between the external and internal call.
Conference call via the in-call options
Conference call allows one external call to be shared with two handsets (in intercom).The 3 people can share the conversation. No operator subscription is needed. Press to put the external call on hold, the caller can no longer hear you. Enter the number of the handset you want to call. The called handset rings. Note : If there is no answer from the called handset, you can resume the call on the first handset. If the called handset takes the line, both internal callers can talk. Press CONF to start a 3-party conference. The 3 people can share the conversation.
Personalize Wallpaper Contrast Handset Tones Handset name Auto Answer Language
This feature allows you to specify the wallpaper that is displayed in idle mode. There are 4 wallpapers pre-installed in your phone.
To specify a wallpaper
Press to reach the menu list. Scroll to Personalize and press SELECT. Press to select Wallpaper. The currently selected wall paper is shown. Scroll to view the wallpaper pictures and press chosen wallpaper. to SELECT your
Three display contrast levels are available.
To set the display contrast Press to reach the menu list.
Scroll to Personalize and press SELECT. Scroll to Contrast and press SELECT. The currently selected contrast level is highlighted. Browse through the contrast levels to see the difference and press the appropriate one. to SELECT
To set the handset ring volume or silence mode
Three ring volume levels and Ring Off (silence) are available. Press to reach the menu list. Scroll to Personalize and press Scroll to Handset Tones and press SELECT. SELECT. to SELECT the
42 Advanced Settings
Up to 5 handsets can be registered to the base station. Warning : If you wish to register non Philips handsets to the DECT 623 or DECT 627 base station, make sure that this handset is GAP compliant otherwise it will not operate properly (see page 11).
To register a handset
If you have inadvertently unregistered your handset, you can register it again. Additional handsets must be registered to the base before use. To register a handset, first press the paging key on the base for approx. 5 seconds when the base is in idle mode.Then carry out the following steps on the handset within one minute : Press to reach the menu list. Scroll to Adv. Settings and press Scroll to Registration and press SELECT. SELECT.
Enter the 4-digit PIN code (by default 0000) and press OK. If the registration was successfull, a long confirmation tone is heard and the handset number (1 to 5) will be assigned by the base automatically.
To unregister a handset
Press to reach the menu list. Scroll to Adv. Settings and press Scroll to Unregistration and press SELECT. SELECT. SELECT.
Choose the handset to unregister from the list and press
Note : If you have your handset serviced, please make sure it is unregistered from the base station before taking it back to the repair centre.
To reset to default settings
You can reset your phone to the default settings (see page 51) at any time. Note that after a reset all your personal settings and saved data (phonebook entries, SMS messages, call log and redial list) will be deleted. Press to reach the menu list. Scroll to Adv. Settings and press Scroll to Reset and press SELECT. SELECT.
Select Yes to reset your phone and press
Note : After a reset you need to reconfigure your phone, refer to page 40.
Advanced Settings 43
Net Service Call Forward Call Fwd Busy Call Fwrd UnAns Voice Mail Call Back Withhold ID
This feature allows you to activate or deactivate operator services that are subscription dependent. Contact your network operator for more information on the services.You can usually subscribe to Call forward, operator voice mailbox etc.
Example of service : Call forward
Calls can be redirected to another phone number. Press to reach the menu list. Scroll to Net. Service and press Scroll to Setting and press SELECT. SELECT.
Browse through the list of services and press SELECT.
Enter or retrieve from the phonebook the number to which the calls are to be forwarded and press OK. The number is automatically chained to the call forward prefix and the phone dials the number. Hang up.
To activate / deactivate Services
Press to reach the menu list. Scroll to Net. Service and press SELECT. SELECT.
Browse through the list of services and press
To listen to new message(s)
The LCD backlight is ON and the base display shows that there is one or more new message(s) : 3. Press to start playback.
Messages are always played in chronological order, the oldest new message first. The message counter and the date and time of recording will be shown on the display. During message playback, the following functions are available : Press to skip forward to the next message. Press to skip back to the previous message or replay current message.
Press to stop playback and press again to continue playback.
Note : If there is no more memory keep, two bars on the display will kept flashing and the base LCD backlight will be ON continuously. Delete old messages (see page 47) to free space for the new one.
46 Answer machine DECT 627
During message playback and call screening you can adjust the loudspeaker volume by using the keys on the rear of the base: Press to increase the loudspeaker volume. Press to decrease the loudspeaker volume.
Delete answer machine messages
To delete an answer machine message
Press to delete while listening to a message. A short beep confirms deletion of the message.
To delete all answer machine messages
Deletion of all messages is only possible in the idle mode and when there are no new unread messages : Press and hold to delete all old messages. A long beep confirms deletion of all old messages.Then the answer machine display shows 00 without the envelope icon. Note : Deleted messages can not be recovered. If there is no more memory left, two bars on the display will keep flashing and the base LCD backlight will be ON continuously.
Answer machine settings
In the answer machine setting sequence the following items can be modified one after the other in the fixed order (all settings must be done in a row) :
1. Outgoing message selection (1/2) 2. Ring delay (1 - 7) 3. Call screening (ON/OFF) 4. Remote access code Sequence 1 :To select the answer mode and the outgoing message type
The answering machine announces the outgoing message when it answers the call.There are 2 default outgoing messages : Outgoing message 1 Answer & Record (when messages can be left). Outgoing message 2 Answer only (when no messages can be left) The voice language of the predefined outgoing messages can be changed (see page 42). You can also record your own outgoing message 1 and outgoing message 2 (see page 49). Press to switch the answer machine ON. To enter the answer machine setting mode :
Press for approx. 4 seconds, until the outgoing message icon other icons except power are cleared.
flashes and all
Press + or - to switch between outgoing message 1 or 2. The current outgoing message number will be shown inside the icon
Press to confirm the selected outgoing message and then proceed to the next setting.
Note : if you do not wish to change the outgoing message type, press station).
(key on the base
Sequence 2 :To set the number of rings before answering You can set the answer machine to start playing the outgoing message after a given number of rings (1 - 7 rings or Economy mode $).The economy mode (activated by default) is useful when using the remote access.The answer machine will start playing the outgoing message after 3 rings if there are new messages. If there is no new message, the outgoing message will be played after 5 rings. Hang up after the 4th ring if you want to check if you have any messages at no cost.
After having confirmed the outgoing message type (see above), you may select ring delay. The ring delay icon will flash and all other icons except power will be cleared. Press + or - to select the wanted ring delay : 1, 2, 3, 4, 5, 6, 7 or $ (economy mode). The currently selected number of ring delays will be shown inside the icon.
Press to confirm the selected number of ring delays and then proceed to the next setting.
Note : if you do not wish to change the number of rings before answering, press the base station).
Sequence 3 :To activate / deactivate call screening on the base You can activate or deactivate the call screening on the base loudspeaker, i.e. choose whether you want to hear the message being left by your callers or not. By default the function is activated.
After having confirmed the number of ring delays (see above), you may select call screening ON or OFF. The loudspeaker icon will flash and all other icons except power will be cleared. Press + or - to select call screening ON or OFF. If call screening OFF has been selected the loudspeaker icon will be crossed through
Press to confirm the selected call screening setting and then proceed to the next setting.
Note : if you do not wish to change the call screening setting, press station).
48 Answer machine DECT 627
Sequence 4 :To change the remote control access code
The remote control access code is needed to remotely control your answer machine and to prevent unauthorized access of the answer machine from external callers. Warning ! If the setting of the remote access code is 00 (as by default), the remote control access is disabled. After having confirmed the call screening setting (see page 48), you may change the remote control access code. The first digit of the access code and the lock icon will flash. Press + to increase or - to decrease the first digit of the remote control code.
To delete personal outgoing message
To delete outgoing message 1, first check if outgoing message 1 is selected as the answer machine setting (see page 47). OR To delete outgoing message 2, first check if outgoing message 2 is selected as the answer machine setting (see page 47). Turn the answer machine off. Turn the answer machine on again. When it is switched ON, the selected outgoing message is automatically played. Press to delete the personal outgoing message during playback and to restore the default outgoing message. Note : The default outgoing messages cannot be deleted.
Record and listen to a memo
This feature allows you to leave local messages for your family on the answer machine.The maximum recording time for a memo is 180 seconds.
To record a memo
Press until a long beep is heard to indicate that you can start recording. Speak into the microphone of the base station after the beep.
Press to stop recording. A long beep confirms the memo was sucessfully recorded.The LCD backlight turns ON and the base display shows that there is one new message : 1.
To listen to a memo
The LCD backlight is ON and the base display shows that there is one new message : 1 Press to start playback.
The message counter and the date and time of recording will be shown on the display.
50 Answer machine DECT 627
To remotely control your answer machine
Warning : The remote control access is only possible if the remote access code is NOT the default (00 = Remote access OFF), see page 49. You can access your answering machine when you are away by using any tone dialling phone.
To remotely control your answer machine To remotely access your answer machine : - dial home from another phone. - If your answer machine is ON, press the star key on the external phone during or after the outgoing message ; if your answer machine is OFF, you will hear a beep after 10 rings, then press the star key. - Dial your remote control code (not 00) and press # to confirm. - if you have new messages, they will be automatically played after the beep.
The following table indicates the features available when remotely accessing the answer machine. Answer machine ON/OFF Play previous message Play message / Stop Play next message Delete dial dial dial dial dial
Handset Ringer volume : Handset Ringtone : Group A melody : Group B melody : Group C melody : Handset earpiece volume : Handset speaker volume : Handset key tone : SMS tone : Battery low tone : Menu language (Handset) : Auto answer : Wallpaper : Handset name : Time/Date (Handset) : Dialling mode : Flash time : PIN code Handset : Only DECT 627 : Remote access code: Voice language outgoing message : Level 2 Melody 1 Melody 1 Melody 2 Melody 3 Level 3 Level 3 ON ON ON Country dependent OFF Wallpaper 1 PHILIPS 00:00 01-01-2005 Country dependent Country dependent 0000 00, Remote access OFF Country dependent
Phonebook memory : SMS Inbox, Outbox, Draft Call log : Redial list :
Empty : Empty Empty Empty
Answer machine DECT 627 / Default settings
1/ I have no dialling tone after having installed my phone. How do I solve this problem? Check that you have connected your phone using the supplied telephone line cable and not the one from any previous phone (they are often wired differently). Check that you have fully charged the handset according to the instructions given for the phone. Check that the aerial icon (radio link with the base station) is displayed. If the handset is not registered you may need to register it (see page 43). 2/ Can the handset be left on the base all the time? Yes there is no memory effect.The handset can be left on the base station for all current models using NiMh batteries. 3/ Will my phone lose all recorded data (phonebook entries, recorded messages) in the case of a general power cut? No it will not.The data recorded in your phone is not deleted in the case of a general power failure or when you unplug your base station or when you replace the batteries. 4/ I have set up the date & time on my phone and the information given after a call is not correct.Why? If you have an ISDN phone installation, these parameters (date & time) may be transferred directly through the ISDN to the phone. If you did not set up the ISDN correctly, this could explain why the information transmitted is not correct. Set up the date & time directly on the ISDN phone installation or, if this is not possible, call the network operator/dealer who provided and installed the ISDN. 5/ I cannot use the answering machine of my Philips phone together with my Fax. Both are plugged into the same line.Why is this? (DECT 627 only) To avoid this, it is recommended to set up the number of rings before the answering machine switches on. Example: if the network mail box or a fax is set to answer the calls after 4 rings, please set up your answering machine on 3 rings.To set up the number of rings, please see page 48. 6/ What is CLI and how do I make it work? CLI stands for Caller Line Identification and it is a special service that you may subscribe to from your network operator. Once you have subscribed to the service, a CLI enabled phone will display the callers number (unless withheld) when the phone rings so that you may decide whether or not to take the call. 7/ The CLI service does not work on my Philips phone, on my digital phone installation (ISDN, ADSL). How do I solve this problem? Our products are designed to work on an analogue network. If you plugged your PHILIPS phone into a digital installation, the CLI may not be displayed upon incoming calls. Digital phone installations (ISDN) are not always compatible with analogue phones as far as operator services are concerned. You may find the information regarding compatibility in the user guide of your ISDN. If not, please contact the ISDN manufacturer to check if the device is designed to display CLI on analogue phones. ISDN over 2 or 3 years old may not be compatible with analogue phones for the CLI Service. Note that the filters used with some ADSL lines can filter out part of the CLI signal and prevent the phone from displaying CLI correctly. It is possible to purchase better ADSL filters that do not cause this problem.
- Move the handset slightly - Clean the contact with a cloth moistened with alcohol - No need to charge
The icon does not scroll - Bad battery contact - Dirty contact when the handset is placed on the base - Battery is full No dialling tone - No power
No ring tone The icon does not appear
- Check the connections. Reset the phone : unplug and plug back in the mains - Charge the batteries at least - Batteries are empty 24 hours - You are too far from the base station - Move closer to the base station - Always use the line cable - Wrong line cable provided - Line adaptor (when needed) not - Connect the line adaptor connected to the line cord (when needed) to the line cord - The ring tone is deactivated - Increase the volume (page 38) - No mains power - The handset is too far from the base station - Handset not registered to the base station - You are too far from the base station - The base station is too close to electrical appliances, reinforced concrete walls or metal doorframes - The procedure to add a handset has failed, try again - Maximum number of handsets (5) has been reached - Base station is already busy with another handset - Check connections - Move closer to the base station - Register the handset to the base (page 43) - Move closer to the base station - Move the base station to find a better place (the higher the better) - Disconnect and connect the base station power supply. - Remove and place back the handset battery - Follow the procedure to register a handset (page 43) - Unregister a handset - Wait until it is available
- Crackling on the line
The handset displays not available - when attempting to add another handset to the base station - when using a handset
Noise interference on your radio or television Caller Line Identification (CLI) service does not work A phonebook entry cannot be stored 54
The DECT 623/627 base station or Move the power pack or base mains power pack are too close to station as far away as possible electrical appliances - The service is not activated The phonebook is full Troubleshooting - Check your subscription with your network operator Delete an entry to free memory
No new SMS are received No SMS can be sent or received
- SMS storage space is full - Wrong SMS settings - The outgoing or incoming SMSC number is not set or is wrong - You have no subscription - Another SMS-enabled phone is also on your line - There is a problem of compatibility between operators - The identity is withheld
- Delete old SMS/MMS - Check SMS settings p. 25 - Refer to the SMS leaflet to get the correct SMSCs numbers - Contact your provider for more information - Deactivate the SMS mode on one of the device. - Contact your provider for more information - Show identity
No caller Id/ poor audio quality/Poor connection quality with broadband DSL internet
- DSL filter(s)/splitter missing or insufficient number of filters - Modem &/or phone plugged in the wrong DSL filter slot - Defective DSL filter(s)
- Make sure you have one DSL filter plugged directly on each line socket used in the house - Check the modem and the phone are plugged in the correct filter slot (one specific for each) - The filter(s) can be defective. Replace it/them and make another test
Answer machine troubleshooting
The answer machine does not record messages The remote control access does not work It is not possible to record an outgoing message The DECT 627 hangs up during remote access The answer machine stops automatically
- The memory is full - The answer only mode is activated The remote control access is not activated (code 00 disable is set) The memory is full - Failed attempt to send a code - Duration is too long - The memory is full - Message exceeds 180 sec
- Delete messages - Select the Answer & record mode Change the remote control access code (page 49) Delete messages - Enter the correct code - Manage the remote control quicker - Play & delete messages - Messages must not exceed 180 sec
A Add new entry (phonebook) 28 Alarm clock 26 Alarm tone 27 Answer a call 1, 16 Answer machine (only DECT 627) 45 Answer machine settings 47 Auto answer 40 B Base keys 4 Base installation 13 Batteries & battery life 13 C Call barring 42 Call duration 16 Call forward 44 Call log 32 Call transfer 36 Call screening 48 Case mode 18 Change name (Phonebook) 31 Change number (Phonebook) 31 Clear character 19 Choose country/operator 14 Code PIN 42 Code remote access (answer machine) 49 Conference call 37 Conformity 10, 11 Contrast 38 Copy to phonebook (number from SMS) 21 D Date and time 26 Declaration of conformity 11 Default settings 43, 51 Default SMS center 25 Define ring tone 39 Delete all (Answer machine) 47 Delete all (Call log) 33 Delete call log entry 33 Delete an entry (Phonebook) 31 Delete an SMS 22, 23, 24 Dial mode 41 Display contrast 38 Draft folder 24 E Earpiece tone, volume 17 Edition mode 18 Edit SMS 21 Enable registration (DECT peripheral) 11, 43 F FAQ 52, 53 Flash time 41 G GAP 11 Group ring tones 28, 39 H Handset keys 2 Handset ring tones 38 I Icons 3 Idle mode 15 Inbox 21 Installing base station 13 Intercom 17, 36, 37 K Keys handset 2 Keys answer machine (only DECT 627) 45 Key tone 39 Keypad lock/unlock 2, 14 L Language, menus 14, 40 Line settings 41 Listening to messages (Answer machine) 46 Local message (Memo) 50 Loudspeaker base 4, 45 Louspeaker handset 2, 17 M Make calls 1, 16, 17, 30, 32, 34 Memo 50 Menu overview 7-9 Microphone handset 2 Mute 17 N Navigation in menus 15 Network services 44 New entry, phonebook 28 Number of rings for answer machine 48 O ON/OFF handset 14 ON/OFF answer machine 45, 46 Outbox 22 Outgoing messages 47, 49 P PABX/PSTN 41 Paging key 4 Phonebook 28 Predial 16 Pulse (Dial mode) 41 R Range 13 Read SMS 20 Recall type 41 Record a memo 50 Recording personal outgoing message 49 Redial 1, 16, 32, 34 Register handset 43 Remote access to answer machine 51 Remote control code (Answer machine) 49 Rename handset 40 Reply to an SMS 21 Resend message 23 Reset 43 Ring tone type (alarm) 27 Ring tone volume 38 Rings before answering (Answer machine) 48 S Save as draft 19, 23 Screening calls 48 Security 42 Send new SMS 19 Send SMS (from Phonebook) 30 Service settings 44 Silence mode 38 SMS center and SMS settings 25 SMS tone 40 Soft key functions 9, 15 Store number in phonebook 29 Switch calls 36 T Toll saver (Answer machine) 48 Tone (Dial mode) 41 Troubleshooting 54, 55 U Unpacking your DECT 623/Unregister handset 43 V View call log 32 View phonebook 29 View SMS 20 Voice language selection (only DECT 627) 42 Volume adjustment (Answer machine) 47 Volume (earpiece) 17 Volume (ring tone) 38 W Wallpaper 15, 38
DECT 215 master UK indice 1.qxd
Installing your telephone
Inserting / Replacing battery pack / Telephone connection Warning:To insert battery pack and /or to connect your telephone, please refer to the drawings printed on the inside cover. With the help of the installation drawings : 1.- Plug the line cord (A) into the line socket on your DECT 211 or DECT 215 base station. Plug the power cable (B) into the power socket on your DECT 211 or DECT 215 base station. Plug the power supply unit into the wall socket. Connect the telephone line cord into the wall socket. 2.- Open the battery door on the handset by sliding it down. 3.- Connect the battery pack to the connector inside the handset. Place the battery pack with sticker face up and wires along the left side of the battery pack. 4.- Replace the battery door. 5.- Put the handset on the base and charge for 24 hours before use. Charging / Recharging the telephone (See battery status icon on page 4.) On first use or when inserting a new battery, charge the battery with the handset for a t least 24 hours. This ensures optimal battery life reached after 3 cycles of charge/uncharge. The battery needs to be charged if you hear a beep when using the telephone. The battery life is about 300 hours in stand-by time and 18 hours in communication. Configuring the phone for use Dont change your configuration code if you live in UK or Northern Ireland.Your product is already factory configured with the right settings. W a r n i n g :This product is O N L Y designed to be used in countries L I S T E D below.
Northern Ireland UK
Warning : If you live in the country in the table below, you m u s t enter the relevant configuration code using the key sequence shown followed by your country code.
Rep. of Ireland 153
For Example to configurate for Republic of Ireland : dial 153 Advice : If you have bought your product in any of the above countries but want to use it in another one, you can enter the configuration code, according to the above tables, in order to activate the right country settings. Nevertheless, you have to change the telephone line cord adapter according to the country where you want to use it.
Environment & Safety
Safety information : This equipment is not designed for making emergency calls when the power fails. An alternative should be made available for access to emergency calls. Power requirements : The product requires an electrical supply of 220-240 volts, single phase alternating current, excluding IT installations defined in standard EN 60-950. WARNING ! The electrical network is classified as dangerous according to criteria in the standard EN 60-950.The only way to power down this product is by unplugging the power supply from the electrical outlet. Ensure the electrical outlet is located close to the apparatus and is always easily accessible. Telephone connection : The voltage on the network is classified as TNV-3 (Telecommunication Network Voltages, as defined in the standard EN 60-950). Following a power cut, date and time settings, as well as the call in progress are lost. Safety precautions : Do not allow the handset to come into contact with liquids. Do not open the handset or the base station.This could expose you to high voltages. Do not allow the charging contacts or the battery to come into contact with conductive materials. Environmental care : Please remember to observe the local regulations regarding the disposal of your packaging materials, exhausted batteries and old phone and where possible promote their recycling. You can install your product immediately and start using the phone after charging it for 24 hours. You need to perform an operator setting if you are not connected to the main operator network in your country. (see page 10) In case you need to change the battery pack, always use a NiMH AAA 730 x 2 rechargeable battery pack.
multihandset packs The information included in this manual are valid for DECT 211 and DECT 215 multihandset packs.
Philips has marked the battery and packaging with standard symbols designed to promote the recycling and appropriate disposal of your eventual waste. Batteries should not be disposed of with general household waste. A financial contribution has been paid to the associated national recovery & recycling system.
DECT 211 & DECT 215 Handsets
DECT 211 Keypad Talk key Phonebook keys Call log key Redial list & correction key Validation and intercom key Loudspeaker key (DECT 211) Loudspeaker/Answerphone key (DECT 215) Programming and recall type key Volume key
p 5 p 6 p 7 p 5 p 8 p 5 p 5 p 14 p 5
DECT 211 & DECT 215 Base Stations
Screen Icons Answerphone settings / Answerphone On (DECT 215 only) Handset ringer settings Handset registering / unregistering Technical settings Message indicator on answerphone (DECT 215 only) Battery charge status : Call log / Voicemail Box Loudspeaker Friend phonebook Call in progress Family phonebook Base / Handset link Internal call charge in progress fully charged p 9 p 13 p 14 p 14 p 9 low p 1 p 7 p 5 p 6 p 8 p 6 p 15
Using the telephone
Making a call
Answering a call / Hanging up answer the call. To end the conversation, press the key again or replace the handset on the base station. Calling directly dial the phone number. Predialling the number before calling Dial the phone number Calling from a phonebook or or to scroll through the list Adjusting the volume (earpiece or loudspeaker) flashes on an incoming call.or if the answerphone DECT 215 is on line. To correct entries use.
Using handsfree on the handset
on DECT 211 handset on DECT 215 handset Activating / Deactivating the loudspeaker / Warning: Handsfree activation could suddenly increase the volume in the earpiece to a very high level. Make sure the handset is not too close to your ear. 3 volume levels are available for both the earpiece and the loudspeaker.
Using the Redial list and Correction key
Accessing / exiting the redial list or / to scroll through the redial list Calling a number from the redial list or to scroll through the redial list Deleting a number from the redial list or to scroll through the redial list to delete the current entry
The redial list contains the last 5 numbers called : from the latest to the oldest.
Storing one of the redial list numbers into one of your phonebooks or to scroll through the redial list Number correction corrects : a digit when predialling, a digit or a character when entering names in the phonebooks. A long press on aborts any procedure in progress. or beep enter the name
Creating and changing phonebook entries
The telephone has two phonebooks : A 20-entry family phonebook (see VIP feature p.13) A 20-entry friends phonebook. (see VIP feature p.13) Creating an entry Each entry contains a name (max.10 characters) and a number (max. 16 digits). 1. Enter the phone number and press Note : To insert a pause, long press on 2. Enter the name and press Changing an entry (name) or or to scroll through the list Changing an entry (number) or or to scroll through the list Deleting an entry or or to scroll through the list to delete the entry to modify the old number to modify the name. or. Press or to access or exit the phonebooks. You can also create an entry from the redial list and the call log*.
* Subject to a subscription with your operator. www.philips.com/faqs/dect
Using the call log
This feature is available if you have registered to the caller identification service with your operator. The call log stores the last 10 external calls received : - answered calls - unanswered calls - Voicemail box service information* - messages from your answerphone (DECT 215 only) ( ).
* Subject to a subscription with your operator.
Accessing / exiting the call log or to scroll through the log / to exit
flashes if there is a new message on the Voicemail box.(subject to a subscription with your operator).
Consulting the call log The screen can either display : the callers number* the callers name (if known in the phonebook, or if sent by the network)* stars if it is an unidentified call** dashes if non recognised number You can display, the phone number, the time and date of the call by pressing. Press to return to consulting mode.
Time and date depends on the network. Note : If the icon keeps on flashing after having consulted all the messages on your Voicemail box and after having read all the call log entries, you can switch them off by deleting the call log entry which corresponds to the message.
* Subject to a subscription with your operator for the Caller Line Identification and/or Name Display services. ** Withheld caller identification
Calling a number from the call log or to scroll through the log Deleting an entry from the call log or to scroll through the log beep to exit
Storing one of the log numbers into your phonebooks or to scroll through the log or beep enter the name
Using the intercom
This function can only be used with a multi-handset configuration. It allows you to make free internal calls and transfer external calls from one handset to another. Internal call short press to call all the handsets in idle mode. long press, enter the handset number (1 to 4) to call the selected handset in idle mode. * If the handset does not belong to the DECT 211 or DECT 215 range, this function may not be available. Press or to answer or hang up the internal call. During transfer, the person on hold will hear music. 4 handsets can be registered to the same base station. Intercom & call transfer are only possible with handsets* registered to the same base station.
Fast call transfer During a call in progress you can transfer the call without waiting for the other handset to pick up : All the handsets ring.
Call transfer to a specific handset During a call in progress you transfer the call to a specific handset : Long press on enter the handset number (1 to 4)
This feature allows you to locate the handset(s). Press on the base station, all the subscribed handsets ring. Once again.
located, press any key on the handset to stop ringing or press
Using your answerphone
Setting up the answerphone
The answerphone is by default activated with a pre-recorded message and the answer & record mode. Recording capacity : 9 min. (standard quality) - 6 min (high quality) : including personal outgoing message if recorded. Activating the answerphone beep To exit Deactivating the answerphone beep To exit Playing new messages / playing a memo.You can adjust the volume using Playing your old messages or previous or next message Deleting the current message listen to the message Deleting all messages Long press. To exit To exit When playing a message, the date and time of the message are displayed on the handset. To exit icon is on. icon blinks. off. icon is on. icon is
Playing the current outgoing message the outgoing message is played. To exit
Recording your personal outgoing message speak after the beep * To exit However, if you do so, you will permanently erase the pre-recorded outgoing message. Recording a memo If you want to leave a local message for your family : speak after the beep To exit Selecting the answerphone mode You can select either answering mode only (which plays an outgoing message but does not take messages) or answering & recording mode (which takes messages.) or to switch between modes To exit answering & recording mode answering only mode
*You will hear the personal outgoing message. This local message (memo) is treated like all other answerphone messages.
Advice: prior to using the answering-only mode, make sure that you have adapted the outgoing message.
Screening the calls while a message is being left
This allows you to listen to any caller leaving a message and to decide whether or not to take the call. Activating call screening From the handset : Deactivating call screening From the handset : Increasing the volume of the call screening During call screening, the volume can be adjusted. 4 volume levels are available, including silent. Press until you have reached the desired volume. The last selected level will be registered for the next call. When the answerphone is on-line, blinks.
Call interception The recording of the current message is stopped and the call is taken.
This allows you to remotely dial in and access your answerphone via any telephone with a key and tone dialling. RC (Registration Code) code is written under to activate the base.
Remotely activating the answerphone Dial your phone number enter the RC Code* after 9 rings and a beep
Dial your phone number
* or enter your personal enter the RC Code* Remote during the outgoing message to deactivate Access Code (see p 13). Remotely accessing the answerphone 1. Dial your phone number** ** You will 2. During the outgoing message press access code and enter your remote hear the recorded outgoing message.
Remotely deactivating the answerphone
Functions available during remote access
Keys Functions Replay the message Play the previous message Play the message Play the next message Play the outgoing message Delete the current message Stop playing message To record the outgoing message + press To record a local memo + press
Note: if you want to deactivate the remote use see note page 13 in Changing Remote Access Code.
Customising the telephone
Programming the phone
To enter the programming mode press. Icons representing the menus will then be displayed on the screen : Rglages rpondeur (uniquement pour le DECT 215) Volume and melody settings (VIP melodies*) Handset registering Other settings Once the menu is selected with and keys, press to confirm your choice. Note : Each menu has one or several options. The options will appear on the screen one after the other by pressing at any time press or. To exit the programming mode Use and to navigate within the menus. Icons : flashing to select the menu and steady on once entered in the menu.
Answerphone settings (DECT 215 only)
Changing the day (1st option out of 5 : 1/5) Each day is represented by a number : Monday as 1.Sunday as 7. Scroll to the required day number with and press to validate. or *The VIP settings allow to store the names in particular phonebook groups. A melody can be associated to a phonebook. When ringing, the VIP melody helps you identify the callers group. (see p. 13).
Changing the time (option 2/5) Enter the time (without any space or dash) and press to validate. Number of rings before answer (option 3/5) You can select from the list (2,3,4,5 and toll saver** ) the number of rings after which the answerphone will take the call. Scroll to the required number of rings with and validate with. or
** :In toll saver mode, if there are new messages the answerphone will answer after 3 rings, and only after 5 rings if there are no new messages. So, you can hang up after 4 rings without paying for a call. Toll saver is useful for remote access only.
Changing Remote Access Code (option 4/5) To remotely access your answerphone you need to enter a secret code (4 digits). By default, this code is identical to the RC code written under the base. If you want to change the default code : Enter a personal code and press to validate.
Note : You can delete with your Remote Access Code. If this code has been deleted, the remote-activation of the answerphone is not possible. Choosing the recording quality (option 5/5) You can choose the recording quality of your answerphone. Scroll to the required quality and validate with.
: High quality. : Standard quality.
Handset ringer settings
Ringer Volume (option 1 out of 4 :1/4) Scroll through the different volume settings using or keys. Press
*A VIP melody can be associated to each phonebook. When ringing, the VIP melody helps you identify the callers group. is blinking when selecting the friends phonebook melody. is blinking when selecting the family phonebook melody.
to validate your choice.
Handset Melody (option 2/4) Scroll through the 7 different melodies using keys. Press to validate. or
Friends phonebook (VIP) Melody* (option 3/4) Scroll through the 7 different melodies using keys. Press to validate. or
Family phonebook (VIP) Melody* (option 4/4) Scroll through the 7 different melodies using keys. Press to validate. or
* Subject to a subscription with your operator to the Caller Line Identification service.
Handsets registering / unregistering (
4 handsets can be registered to the base station. A handset can only be associated with 1 base station. To register another handset First enter registration mode by unplugging and plugging back in the power adapter to the electricity supply. Once the menu is selected, enter the RC* code written under the base and press
to confirm. Warning : If you wish to associate a non-Philips handset to the DECT 211 or DECT 215 base stations, make sure that these handsets are GAP compliant otherwise they will not operate properly. To unregister the handset you use *RC code (Registration enter the RC code* Code) is To unregister all the handsets (except the handset you are using) written under the base. enter the RC code* Warning : Once unregistered, the handset is no longer operational.
Technical settings (country dependent)
If your network operator is not the main national network operator, you may have to change the line settings. Some of the following settings are available subject to a subscription with your operator and also technical availability. The options on this menu are country dependent and some may not exist in certain countries. To enter the following settings : Press to exit the programming option. or To scroll through the menus
Changing Caller Identification type The Caller Identification service (Name and Number) is available subject to a subscription to your operator (according to availability). (Country dependent) or to choose the right setting among the list
Changing the dial mode This allows you to select either DTMF tone dialling (faster dialling, access to operator services) or pulse dialling (also called Loop disconnect and used in countries without DTMF capability).The default value is TONE. (Country dependent, you may not be able to change to Pulse). or
to choose TONE or PULSE
Changing recall type (flash setting) The use of some services accessed with (call waiting, call forward.) will : Short. : Long. depend on the flash setting (Short/Long) according to your installation type (Public, PABX). (country dependent) or to choose between Short or Long
Telephone troubleshooting.. Please read this user guide carefully before calling your Philips Customer Care Center. IF NEEDED, check that the appropriate country code is set in the phone : PROBLEMS
- No dialling tone when pressing.
(see page 1). CAUSES SOLUTIONS
- Check the connections.(inside - The base station is not properly cover). connected to electricity or to the telephone sockets. - Move closer to the base - Too far from the base station - Battery pack is low (low battery icon - Charge battery pack. (inside cover). is displayed). - The handset is not registered. - The handset is out of range. - Register the handset to the base station. (p 14) - Move closer to the base station. - Take the handset off the base station and put it back again. - Clean them with a clean and dry cloth. Please contact your PHILIPS dealer in order to purchase new rechargeable battery pack.
icon is blinking.
- When the handset is placed - The handset is not placed correctly on the charging unit, no beep is on the base station charging unit. heard. - Charging contacts are dirty. - Battery icon remains empty although the handset has charged for 24 hours. - No symbol on the display. Handset battery pack is defective.
Charge battery pack. (inside cover). - Battery pack is uncharged. - The product is not properly connected Make sure your product is plugged in. (inside cover). The phonebook you wish to use is full. Delete some entries to free memory space. - Try to plug the base station in elsewhere. - Install the base station in a different room. - Move closer to the base station. Check your subscription with your operator. www.philips.com/support 15
- A phonebook entry has not been memorised. - Bad audio quality (crackles, muted, echo, etc.).
- Interference from nearby electrical appliance. - Base station installed in a room with thick walls. - You are using the handset too far from the base station. - Caller display does not work. Service not activated, wrong operator or wrong setting.
Answerphone troubleshooting.. PROBLEMS
- Answerphone icon is blinking on the display. - The answerphone has not recorded your outgoing message. - The answerphone has stopped.
The answerphone memory is full The answerphone memory is full.
Consult and delete messages to free sufficient memory. (p 9) Consult and delete messages to free sufficient memory. (p 9) Consult and delete messages to free sufficient memory. (p 9)
The answerphone memory is full.
Declaration of Conformity :
We, PHILIPS Consumer Electronics Route d'Angers 72081 Le Mans Cedex 9 France Declare that the products DECT211xx and DECT 215xx are in compliance with ANNEX III of the R&TTEDirective 1999/5/EC and then with the following essential requirements : Article 3.1 a : (protection of the health & the safety of the user) EN 60950-1 (2000) Article 3.1 b : (protection requirements with respect to electromagnetic compatibility) ETSI EN 301 489-6 V1.2.1 (08/2002) & ETSI EN 301 489-1 V1.3.1 (09/2001) Article 3.2 : (effective use of the radio spectrum) EN (2003) The presumption of conformity with the essential requirements regarding Council Directive 1999/5/EC is ensured. Date : 24/02/2004 Le Mans
Quality Manager DECT & Home Telephony
The product can only be connected to the analogue telephone network in the countries indicated on the back cover of this manual.
The marking certifies compliance with technical regulations in
accordance with the Directive 1999/5/EC for the safety of the user, electromagnetic perturbations and for radio spectrum.
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