5.2.3.1 5.2.3.2 5.2.3.3 5.2.3.4 5.2.3.5 5.2.3.6 5.2.3.7 Auto Probing..... 25 Image Change.... 26 Free Message.... 26 Alert Buzzer..... 27 Hyper I/E.... 28 Auto Eject..... 29 Hot Start..... 30

5.2.4.1 5.2.4.2 5.2.4.3

Info Submode.... 31
Log Data..... 31 Contents..... 32 Run-Statistics.... 32

5.2.5.1

Mail Slot Submode.... 34

Swap..... 34

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5.2.5.2 5.2.5.3 Remove..... 35 Add..... 35

5.2.6 5.2.7 5.2.8

Hyper Submode..... 36 Probe Submode..... 37 Door Submode.... 38
6.0 OPTIONAL/ADDITIONAL COMPONENTS... 39 6.1 6.2 ADDING DRIVES..... 39 EXCHANGING DRIVES.... 43
7.0 TROUBLESHOOTING.... 46 8.0 SPECIFICATIONS..... 48

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Features of the DRM-7000 Disc Changer

Flexible Unit Design

The Pioneer DRM-7000 Disc Changer is designed so that a various components may be installed together to meet a variety of needs. The Pioneer DRM-7000 provides easily, accessed bays on both the front and the back of the unit as well as a hyper-magazine bay on the front. The bays support drives and/or 50-disc magazines and are fitted with access panels for the installation or removal of individual components. While the front bays are designed exclusively for 50-disc magazines (up to a maximum of seven magazines), the rear bays allow for mixed components. The rear bays support up to sixteen drives or a maximum of eight 50-dsic magazines. By installing two drives per rear bay, the maximum storage is increased to 720 discs. Conversely, it is also possible to install only 370 discs (filling the front bay and the hyper-magazine bay) and sixteen drives to maximize the performance of the DRM-7000. An alternative is to leave the bays unfilled immediately after installation and to add new drives and/or disc magazines as needed.

Types of Disc Magazines

Pioneer offers three different types of disc magazines to support a wide variety of applications. 20-Disc Hyper Magazine A single 20-disc magazine (included at no cost with the purchase of a DRM-7000) may be installed and removed without opening an access panel. The lock, located on the exterior of the changer, is equipped with a memory system that records all user operations. 50-Disc Magazine (Locking) This magazine is designed to maximize security. The locking mechanism prevents removing a disc from a magazine through commands to the Changer. The locking magazine is perfect for managing office media. 50-Disc Magazine Fitted with a knob which releases the locking mechanism, this magazine makes it possible to exchange discs between different magazines with commands sent to the Changer.

Disc Changing Mechanism

The Pioneer DRM-7000 Changer uses the same disc changing mechanism as the DRM-1004 series. This mechanism has an excellent record of high access speeds and proven reliability.

Handling Precautions

Installation Site
Select an installation site with a flat, solid surface. Check the area for the following conditions: Avoid exposure to direct sunlight, spotlights or too near to a heater Beware of high humidity locations or sites exposed to large amounts of dust Avoid close proximity to a bathroom or a kitchen Maintain a distance from any large electrical apparatus (refrigerator, air conditioner. etc.) Stay away from uneven or unsteady surfaces (if a surface is not flat, first put down a hard plate or a similar support surface) Allow access to all sides of the unit for service and maintenance Do not places objects directly on top of the Changer

Unpacking and Handling

When handling the unit, be aware of the following factors: Avoid scratching, staining or leaving fingerprints on the signal surface or the recording surface of the discs Insert and process a single disc at a time when using a mail slot Issue the SCSI command, INITIALIZE ELEMENT STATUS, after unloading or loading a magazine The Changer manages the physical discs but not the content on the discs Use Pioneer-recommended discs when working with a DVD Writer (please note that data recorded on to these disc is not covered by the warranty) Avoid stacking units or placing heavy objects on top of the unit The Changer supports 12cm discs only (inserting 8cm or 5cm discs may cause disc detection errors and damaged discs)

Condensation

Water may form in the Changer if the environmental temperatures fluctuate beyond the suggested range. For example, increasing the room temperature abruptly may cause condensation. If condensation forms within the Changer, leave the Changer for one hour in the room or increase the room temperature gradually before attempting to use it.

Cleaning the Changer

To clean the panels and the cover, use a soft, dry cloth to wipe off dust and dirt. If the cabinet is heavily soiled, wipe off the dirt using a soft cloth soaked in a mild detergent that has been diluted several times. Then, wipe off the dampness with a fresh dry cloth. Avoid using
benzine, thinner, insecticide or other strong chemicals as these may dissolve or discolor the cabinet surface. Some commercially produced chemical polishing clothes may be acceptable but read all instructions and warnings first.

Managing Offline Media

The DRM-7000 provides the following features to manage of offline media. Removable Disc Magazines Disc magazines may be removed from the Changer without removing the discs inside thus making it possible to make more effective us of the space within the Changer. Remove and store the magazines containing infrequently used discs. Unique Disc Magazine IDs for the DRM-7000 All disc magazines are assigned unique ID codes. The Changer reads this code as the magazine is inserted into a bay. Each disc is accessible as soon as the magazine is inserted into a bay. As long as the discs within the magazine match the database information for that magazine ID. If a magazine is inserted into another Changer, the new Changer recognizes the magazine if both Changers share the same database. Easy Disc Magazine Tracking and Controlling Once a magazine has been assigned an ID, removing or inserting new discs into that magazine disrupts the correspondence to the database. To avoid this problem, purchase the 50-disc magazines with the locking mechanism. The locking magazine prevents discs from being removed from a magazine while it is outside of the Changer. Also use hyper magazines which track and record removal and insertion of new discs. Storage of Changer IDs When a disc magazine has been inserted into a Changer not controlled by the database management software or into a Changer belonging to another system, it is possible for discs within that magazine to be rewritten or to be replaced with other discs within that Changer. Locking magazines do not prevent rewrites or disc exchanges when inserted into the Changer. To protect the data, disc magazines are designed to record the IDs of the Changers in which the magazines are used. As long as the list of Changer IDs is maintained within the database, it is possible for the database management software to check the magazine ID and the Changer ID list to determine whether that magazine has to be reinstalled. However, although the DRM-7000 Changer supports offline media, the actual media management may differ because of the selected database software and the Changer control software. Establish a set of management controls to handle the offline media. To use non-locking magazines, the management controls must be very strict as these magazines are usually unsuited for offline media management.

Deciding on System Configuration
Before installing the DRM-7000, decide which components are appropriate for your needs. To determine what additional equipment to purchase, first decide where drives will be installed (refer to the configuration guide at the end of this manual). The SCSI board and SCSI cables supplied with the DRM-7000 are designed for use in the following system configuration:
Two drives installed on separate cables Both drives are connected to the internal daisy-chain board using the cables provided (it is necessary to purchase another SCSI cable to connect the Changer to the HOST) To install three or more drives or to use more than one SCSI bus (to increase data transfer rates), it is necessary to purchase additional SCSI boards and cables. The following factors are key in selecting the appropriate components for your system. Types and numbers of drives and the bays to be used (installing nine or more drives requires installation of an additional power supply) Positions where SCSI boards will be installed (the Changer is equipped with an internal daisy-chain board and a drive board) SCSI ID to be assigned to each drive (a SCSI ID may not be assigned to two or more drives on the same bus) Cable layout between the various drives and the SCSI boards (refer to the Installation chapter, Examples of SCSI Cable Connections) Which drives will be terminated (which drive will be at the end of the SCSI chain thus has the termination switch turned ON) The DRM-7000 is shipped with a single power supply which provides enough power for up to eight devices installed in the lower rear bays (bay 1 through bay 8). The maximum power supplied to the eight bays is 5V/12A or 12V/8A with no more than 5V/4A or 12V/4A over any single connector. Thus any device installed in these bays must be below that power level. An additional power supply must be added in order to install up to eight devices in the upper rear bays (bay 9 through bay 16). The maximum power consumption for the upper bays is equal to that of the lower bays. WARNING: Use Pioneer-approved add-on products only
Products Provided with the DRM-7000
The following components are included with the original shipment of the Pioneer DRM-7000 Changer. 20-Disc Hyper Magazine A single 20-disc magazine (included at not cost with the purchase of a DRM-7000) may be installed and removed without opening an access panel. The lock, located on the exterior of the changer, is equipped with a memory system that records all user operations SCSI Drive Cable (1) cable compatible with the market standard Power Cord (1-US/Canada & 1/Japan) excess power cord may be discarded Placement Fixtures (set) Set includes 4 brackets Chassis Keys (2)

20-Disc Hyper Magazine Dust Cover Operating Instructions Warranty Information Service Network Sheet

Add-On Products

The following components may be purchased separately for use with the Pioneer DRM-7000 Changer. 50-Disc Locking Magazine (DRM-AL751) This magazine is designed to maximize security. The locking mechanism prevents removing a disc from a magazine through commands to the Changer. Use the Mail Slot to add or exchange discs in this magazine. 50-Disc Magazine (DRM-AF751) Fitted with a knob which releases the locking mechanism, this magazine makes it possible to exchange discs between different magazines with commands sent to the Changer. 20-Disc Hyper Magazine (DRM-AH721) A single 20-disc magazine may be installed and removed without opening an access panel. The lock, located on the exterior of the changer, is equipped with a memory system that records all user operations. Additional hyper magazines may be purchased in order to build an offline-library in 20-disc units. DVD-R/RW Drive (DVD-R7322) The internal DVD-R/RW and CD-R drive may be used to read or write DVD/CD discs. DVD-ROM Drive (DVD-D7563) The internal DVR drive may be used to read DVD and CD discs. Disc Flip Unit (DRM-UF701) The disc-turning unit is designed for use of double-sided DVD discs within the Changer. Power Supply (DRM-PW701) The add-on power supply works in conjunction with the upper bays (bay 9 through bay 16). Multi-Drive Connector (DRM-SN721) The DRM-SN721 is an internal daisy-chain board with a cable to connect two internal drives. The board may be used to connect two or four additional drives in a daisychain. Single-Drive Connector (DRM-SN711) The DRM-SN711 is a board used to connect a drive directly to the HOST computer system or when a series of drives are daisy-chained outside of the Changer. Cable for Two Drives (DRM-SC721) The two-drive SCSI cable is used to create a two-drive SCSI chain. When used in conjunction with the internal daisy-chain board, it is possible to connect up to four internal drives. Cable for Four Drives (DRM-SC741) The four-drive SCSI cable is used to create a four-drive SCSI chain. When used in
conjunction with the internal daisy-chain board, it is possible to connect up to six internal drives.
The types of discs compatible with the Pioneer DRM-7000 vary depending upon the types of installed drives. Refer to the Users Guides provide with the drives. Some standard handling practices are listed below. Use CDs marked with the following symbols

Daisy-chain four internal readerse and a recorder then connect to the Changer requires a cable for two drives

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Daisy-chain six internal readers and a recorder then connect the Changer requires a cable for four drives Connect two readers and two recorders then connect the Changer requires three separate SCSI controller cards

Inserting Disc Magazines

Please review the insertion methods listed below. Insert discs into a standard 50-disc magazine then insert the magazine into the Changer. Insert discs into a standard 20-disc hyper-magazine then insert the magazine into the Changer. Use the control panel to specify which slot will receive a disc then select the specified disc number from the mail slot (refer to page 32 for mail slot details). Verify that the Changer is ready for operation and that there is an empty slot within a magazine. Issue a command from the host computer to accept a disc from the mail slot (refer to page 32 for mail slot details). Verify that the Changer is ready for operation and that there is an empty slot within a magazine. Also check that your Changer controller software supports this activity. Issue a command from the host computer to accept a hyper-magazine with discs. Verify that the Changer is ready for operation and that the bay is empty before inserting the magazine. Also check that your Changer controller software supports this activity.
Note: Hyper-magazines may not be removed from or added to the Changer while the unit is turned OFF.
Inserting Discs Using a 50-Disc Magazine
Follow the directions below to insert discs in to a magazine then add the magazine to the Changer. 1. Turn the magazines release knob (vertical position) to unlock the slots.

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2. Insert discs horizontally with the labels facing up. 3. Turn the release knob to the horizontal position locking the discs into the slots.
Note: Turning the magazine upside-down with the locking mechanism disengaged may result in damage to the discs.

4. Insert the magazine onto the guide rails within the DRM-7000. * Hold the handle of the magazine while resting the unit on the guide rails. * Elevate the magazine until it is perpendicular to the Changer. * Press the magazine firmly into the Changer. * Confirm that the lock pin is aligned to the groove on the side of the Changer. * Fold the magazine handle to the left to lock it in place.

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5. Remove the magazine by flipping the handle out and pulling the unit towards you. Support the magazine so that it remains level as it slides off of the rails.
Inserting Discs Using a 20-Disc Hyper-Magazine
Follow the directions below to insert discs in to a hyper-magazine then add the magazine to the Changer. 1. Turn the magazines release knob (vertical position) to unlock the slots. 2. Insert discs horizontally with the labels facing up. 3. Turn the release knob to the horizontal position locking the discs into the slots.
4. Insert the hyper-magazine into the top bay above the front access door. * Once the magazine is inserted approximately half way into this bay, the changer automatically pulls the unit forward until it is locked in place.
The Changer automatically reads the magazine ID and lists the information on the LCD display a few seconds after a successful magazine insertion.
Locked type ID = * * * * * * * * * * * *

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A similar message appears when a magazine is removed from the Changer.

Locked type out

If these messages appear repeatedly in rapid succession, the magazine is improperly inserted into the bay. Remove the magazine and remount the unit into the appropriate Changer bay.
Magazine Slot Assignments
Each possible slot in the Changer bays is assigned a unique serial number. These numbers remain the same if the bay holds a magazine or a drive. Changing magazines does not change the slot serial number. The following chart identifies each bay and the corresponding slot serial numbers assigned to that bay. Disc Storage Location Slot Number Disc Storage Location Slot Number (Disc Number) (Disc Number) Slot 20 # 770 Hyp-20 Slot 50 # 750 MHyper Magazine Magazine Bay 15 to to to to to to Hyper M15 Slot 1 # 751 Hyp-01 Slot 1 # 701 MSlot 50 # 350 MSlot 50 # 700 MMagazine Bay 7 Magazine Bay 14 to to to to to to M7 M14 Slot 1 # 301 MSlot 1 # 651 MSlot 50 # 300 MSlot 50 # 650 MMagazine Bay 6 Magazine Bay 13 to to to to to to M6 M13 Slot 1 # 251 MSlot 1 # 601 MSlot 50 # 250 MSlot 50 # 600 MMagazine Bay 5 Magazine Bay 12 to to to to to to M5 M12 Slot 1 # 201 MSlot 1 # 551 MSlot 50 # 200 MSlot 50 # 550 MMagazine Bay 4 Magazine Bay 11 to to to to to to M4 M11 Slot 1 # 151 MSlot 1 # 501 MSlot 50 # 150 MSlot 50 # 500 MMagazine Bay 3 Magazine Bay 10 to to to to to to M3 M10 Slot 1 # 101 MSlot 1 # 451 MSlot 50 # 100 MSlot 50 # 450 MMagazine Bay 2 Magazine Bay 9 to to to to to to M2 M9 Slot 1 # 051 MSlot 1 # 401 MSlot 50 # 050 MSlot 50 # 400 MMagazine Bay 1 Magazine Bay 8 to to to to to to M1 M8 Slot 1 # 001 MSlot 1 # 351 M8 01

Auto probing?

Press the Enter button
Auto probing is set to ON / OFF
Press the left arrow button
Auto probing is activated

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When the Auto Probing function is set to OFF, the following message appears:
Auto probing is prohibited
To temporarily turn Auto Probe OFF, turn the key switch to the unlocked position and press the Escape button.
Note: It takes approximately two minutes to probe a 50-disc magazine.

5.2.3.2 Image Change

5.2.3.3 Free Message Setting the Free Message mode ON allows messages from the host computer to over-write messages shown in the LCD window. It is also possible to display other information such as the name of the Changer Controller program and warning messages regarding discs being rewritten. For example, when the host computer issues commands to add or remove discs, prompting directions appear on the LCD display. If using the mail slot to insert or remove a disc (with the Auto Eject submode turned OFF), the following message appears:
Press ENT-key to open mail slot
While this information from the host computer displays in the LCD display, no other messages can appear unless the Free Message mode is ON. To turn OFF the Free Message function, follow the steps below.

Free message?

Free message is set to ON / OFF
Free message is activated

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When Free Message is set to OFF, the following message appears:
Free message is prohibited
If the host computer is not sending commands while the Free Message mode is ON, messages from the Changer appear on the LCD display.
5.2.3.4 Alert Buzzer The DRM-7000 provides a buzzer on the control panel to indicate status and errors. The buzzer sounds at the following times: When the rear door is opened Since it is difficult to monitor progress using the LCD display while working at the back of the Changer, the buzzer indicates that work is continuing without errors. If a disabled button on the Changers Control Panel is pressed Because the buzzer sounds when the operator attempts to input a command, the buzzer cannot be turned OFF. When an error occurs with the Changer The buzzer continues to sound until a button is pressed on the control panel. To turn off the Alert Buzzer function, follow the steps below.

Alert buzzer?

Alert buzzer is set to ON / OFF
Press the right arrow button
Alert buzzer is prohibited

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When the Alert Buzzer function is set to ON, the following message appears:
Alert buzzer Is activated
5.2.3.5 Hyper I/E While hyper magazines are designed as 20-disc magazines, they may also be used as high-capacity mail slots. Although slots and mail slots are usually defined differently, turning ON the Hyper I/E mode allows hyper magazines to respond like mail slots. The SCSI subsystems are divided into four types: Media Changing System (i.e. robotic system) Storage System (i.e. slots) Import/Export system (i.e. mail slots) Data Transfer System (i.e. drives) To turn OFF the Hyper I/E function, follow the steps below.

Hyper I/E?

Hyper I/E is set to ON / OFF

Hyper I/E is activated

When the Hyper I/E function is set to OFF, the following message appears:

Hyper I/E is prohibited

Since hyper magazines retain their attributes as storage elements while the Hyper I/E mode is set to ON, the control software may treat a hyper magazine as an import/export component.

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If the controller software does not support multiple import/export elements, set the Hyper I/E mode to OFF.
5.2.3.6 Auto Eject Changers installed within a network are often located in a different room or possibly another building. If a disc or a hyper magazine is ejected while an attendant is away from the Changer, it is possible for unauthorized personnel to remove the media from the mail slot or the magazine from the hyper bay. To maintain security, the Auto Eject command can be turned OFF thus sealing a disc or a hyper magazine within the DRM-7000 Chassis. To turn off the Auto Eject function, follow the steps below.

Auto eject?

Auto eject is set to ON / OFF

Auto eject is prohibited

When the Auto Eject function is set to ON, the following message appears:

Auto eject is activated

If the Auto Eject command is set to OFF when the host computer issues an Eject Disc command, the media is moved to the mail slot tray but the tray remains closed. The following message appears on the LCD display.
On the Changer, turn the Administrator key to the unlocked position. Press the Enter button to open the mail slot tray.

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Similarly, a command from the host computer to eject a hyper magazine while Auto Eject is set to OFF results in the following message.
Press ENT-key to eject hyper
Use the Administrator key to Unlock the Changer and remove the hyper magazine.
5.2.3.7 Hot Start If discs are left in the drives when the power to the Changer is turned OFF then ON, the discs are automatically returned to their original slots. This operation fails to activate after a SCSI reset. Before selecting the Hot Start function, choose the disc or discs that must remain in the drives. Activate the Hot Start command to retain frequently used discs in the drives upon powering ON the DRM-7000.

Removing #*** as the old disc

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If there is a disc in the specified slot, the disc is carried to the mail slot. The mail slot tray opens and the following message appears on the LCD display.
Replace disc & press ENT-key
If the specified slot is empty, the mail slot tray opens and the following message appears on the LCD display.
Place a new disc & press ENT-key
Place a disc on the mail slot tray and press the Enter button. The following message appears on the LCD display:
The new disc is moving to #***
When the slot holds the replacement disc, the LCD display changes to the initial Swap message showing the next swappable slot. To exit the mode, press the Enter button again. 5.2.5.2 Remove After selecting the Remove option, use the up and down arrow buttons to specify the slot number. Press the Enter button to select the slot.

DiscNo.?

A slot must contain a disc in order to use this command. It the slot is empty or is unknown to hold a disc when the Enter button is pressed, the message on the LCD display remains unchanged. The disc in the specified slot is carried to the mail slot. The mail slot tray opens and the following message appears on the LCD display.
Remove the disc & press ENT-key
Remove the disc from the open tray and press the Enter button again to close the tray. After the disc is removed, the LCD display changes to the initial Remove message listing the next appropriate slot. To exit the mode, press the Enter button again. 5.2.5.3 Add After selecting the Add option, use the up and down arrow buttons to specify the slot number. Press the Enter button to select the slot.

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The slot must be empty in order to use this command. It the slot contains a disc or is unknown to hold a disc when the Enter button is pressed, the message on the LCD display remains unchanged. If the specified slot is empty, the mail slot tray opens and the following message appears on the LCD display.
When the slot contains the new disc, the LCD display changes to the initial Add message showing the next available slot. To exit the mode, press the Enter button again.
Note: If you are unable to insert a new disc using the Add mode, add the disc in the Swap mode instead.

Hyper Submode

Use the Hyper submode to eject hyper magazines through the Changers control panel. The Enter button acts as an eject button when the DRM-7000 is in this mode.

(Hyper) Eject & Inject
Pressing the Enter button causes the Changer to check the drives for discs registered to a hyper magazine. If any hyper magazine discs are in a drive, the following message appears on the LCD display.
Host must return all hypers disc
The host computer has the authority to return discs to the magazine slots. The system must be in User mode when the host computer issues the command. Once any/all discs are returned to the hyper magazine, the following message appears on the LCD display.

Press ENT-key to eject

Pressing the Enter button causes the system to eject the hyper magazine.
Hyper magazine is unloading Hyper magazine

Is ejected

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To exit this mode without inserting a hyper magazine, press the Escape key three times to return to the User mode. To replace a hyper magazine, eject the current hyper magazine according to the preceding instructions then partially insert the new hyper magazine. The changer automatically senses and draws in the magazine. Never force a magazine into a bay. The following message appears on the LCD display when a hyper magazine is inserted properly.
Hyper magazine is loading
When a hyper magazine is loaded, a unique ID and a log of the magazines locking mechanism usage appears on the LCD display. If the usage log is empty, the following message appears:
Locked state ID # ************
If the usage log includes data, the following message appears:
Uncertain state ID # ************
The magazine is automatically ejected if the Changer is unable to read the ID. Reinsert the magazine to attempt to read the ID again.

Probe Submode

The Probe submode checks for discs within slots when a magazine is loaded while outside of the Changer. Usually the controller software performs this task but if the changer is not connected to a host computer, this submode issues a check for discs within a magazines slots. Use the Probe submode if the controller program fails to offer this option.
(Probe) Slot initialization

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2. Connect the power cord from the Changer to the drive. Verify that the wiring monitor indicator on the rear of the drive lights as orange Check that the termination indicator is green if the Termination Switch is ON
3. Connect the Changer Interface cable to the drive. Confirm that the interface cable is connected to the correct bay
4. Allow the DRM-7000 to read the SCSI IDs on the drive(s). If all drives have individual SCSI IDs, a buzzer sounds once. If there are duplicate IDs assigned to separate drives then the buzzer sounds three times. Each device on a SCSI bus requires a unique SCSI ID. 5. 6. Connect the SCSI interface cable. Any drives disconnected during an earlier step, should be reconnected at this time. Enter the Config submode from the System Administrator mode. Verify that the DRM-7000 recognizes all drives before proceeding. Check the wiring monitor indicator on the back of each drive if necessary. For example: the following messages appear when three DVD-ROM drives and a CD-ROM drive are added to the rear bays beginning from bay #1.
Bay # 1 = Drive1 DVDROM DVD-D7563
Bay # 2 = Drive2 DVDROM DVD-D7563

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Bay # 3 = Drive3 DVDROM DVD-D7563
Bay # 4 = Drive4 DVD-R DVD-R7322
Bay # 5 & # 6 no component
If a wiring monitor indicator on the back of the drive remains off, the cables may need to be reseated. Disconnect the cables in the following order: 1 SCSI Interface cable 2 Changer Interface cable 3 Power cable Reverse the order to re-connect the drive thus beginning with the power cable. 7. Press the Enter button to move up one level to reveal all drive settings. The following drive identification appears on the LCD display: SCSI ID Termination switch setting Device ID For example, if four drives are daisy-chained and the last unit in the chain has termination ON, the messages appear as follows:
scsi ID = 1 TermOFF dev ID = 00071033
Press Enter then the Up arrow

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DRM-7000 Operating Instructions scsi ID = 2 TermOFF dev ID = 00150360
scsi ID = 3 TermOFF dev ID = 00000408
scsi ID = 4 TermON dev ID = 00126B0E
If a drives SCSI ID or Termination setting fail to match the displayed information, it is possible that a cable is cross-connected to the wrong port. Follow the steps below to reconnect the cables properly. Disconnect the cables in the following order: 1 SCSI Interface cable 2 Changer Interface cable 3 Power cable Reverse the order to properly re-connect the drive beginning with the power cable. If the Changer is unable to read the drive, the host computer fails to automatically configure the system.

In Mailslot submode (swap or add), tray opens again just after it is closed In Mailslot submode (remove, tray opens again just after it s closed Discs within drive are not returned even after the power is cycled OFF and back ON, also the panels fail to open in the Door submode Access door refused to open although it is in Door submode Access door selection screen fails to appear when trying to open the access door in Door submode
Place a new disc & Press ENT-key Place a new disc & Press ENT-key No Error Message
No Error Message Host must return every disc first
The access door is physically blocked in some way There are discs remaining in the drives
Hyper magazine fails to eject in the Hyper submode
Host must return all Hypers discs
One or more discs from the hyper magazine remain in the drives

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Problem Description The host computer fails to recognize a drive although the Config submode lists the drive(s)
Message Display No Error Message
Possible Cause SCSI cable is disconnected SCSI ID or termination settings are incorrect or missing Total length of the SCSI cables is too long Operator has forgotten to reboot the host computer The power cable for that drive is disconnected Drives have been inserted in rear bays #9 through #16 without adding an additional power supply
Recommended Action Make sure that the SCSI cables are connected properly Verify that all devices have unique IDs and that drives are terminated properly Re-configure the SCSI chain so that the total length of all cables is less Reboot the host computer Open the rear access panel and check the power cable connection The power from the standardequipment power supply supports functioning drives in bay #1 through #8. Re-install the drive in one of these bays or add a power supply. Flip the disc right-side-up Wipe the disc and check for damage In System Administrator mode, open the access door and make changes to clear the error Turn OFF the changer then set the SCSI termination switch to ON before powering up the unit Turn OFF the power and reseat the cable connection before powering up the unit.

The host computer fails to recognize a drive but the Config submode lists the SCSI ID is 7

scsiID=7 TermOFF dev-ID=

Unable to properly read a disc from a drive An error code appears on the LCD display and the background flashes while the buzzer sounds The LCD display fails to appear when the power is turned ON and pressing buttons has no effect
No Error Message E89, E99, etc.
The disc is upside-down The disc is soiled or scratched A mechanical error has occurred which has locked up the system SCSI termination switch on the Changer is set to OFF or SCSI cable is improperly connected

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Specifications

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PRODUCT INFORMATION BULLETIN DRM-7000 Summary of Error Codes

Introduction

Bulletin # 260808
The Pioneer DRM-7000 FlexLibrary provides a series of codes to indicate problems or errors. Some codes refer to mechanical problems or request user interaction while other error messages note input mistakes. The following section provides general information about the code types. The chart includes error codes, probable causes and suggested methods to correct the errors.

Error Code Categories

Error codes for the DRM-7000 fall under seven general categories with four fatal categories, usually related to the transfer mechanism, and three non-fatal categories associated with a drive or other device. The fatal error categories are as follows: Disc-protruding: The disc may be protruding from a drive, magazine or the hyper-magazine. Once an error is generated, further operation is prohibited until corrected by removing or reseating the disc. This can be performed by the administrator. Service may be required. Elevating system: Vertical movement of transfer mechanism is halted. Once an error is generated, further operation is prohibited due to obstruction, address recognition failure, or mechanical fault. In most cases, service is required. Loading system: Horizontal movement of transfer mechanism is halted. Once an error is generated, further operation is prohibited due to obstruction, status recognition failure, or mechanical fault. In most cases, service is required. Door-not-opening: This error appears only when a pending operation cannot take place until the door is opened, for example, when the shipping screws are engaged. Other than an external obstruction blocking the door, service is required. The non-fatal error categories are as follows: Drive unit: Drive unit errors may require replacement or reconnecting of the drive. If a disc is in a drive when the door is opened and the drive is disconnected, the magazine address for that disc is lost. Remove the disc before reconnecting the drive. Import/Export, Flip or Memory: A message appears in the display window asking whether to continue initialization if error persists after resetting. If no additional errors occur, User mode is enabled but the problem device may not be available until serviced. Warning messages (not handled as errors): Minor problems that may not affect initialization or other systems may need service soon but not immediately.

Error Code Chart

The chart codes are as follows: EC Error Code Display message appearing on the units LCD display panel or on the Controller system Possible Cause a brief statement indicating the problem area or situation Check Item suggested areas or items to investigate for problems Possible Solutions one or more answers for each error code condition

Page 1

June 19, 2001

P.I.B. # 260808

Display

Possible Cause

Check Items Remove each magazine until the buzzer
Possible Solutions If the buzzer sounds while adding or removing a magazine, check the magazine for mis-aligned or tilted discs. If the buzzer is silent after reinserting the magazine, the error is automatically canceled. If the D-Guide or Chuck on the carriage base block protrudes, there may be damage to the assembly. Call Pioneer Service number. If the sensor is unobstructed, close the door and reinitialize the system. If the buzzer continues to sound, the sensor may require service. Call Pioneer Service number.

Disc protruding

stops sounding. Use the Hyper submode to eject the hyper-magazine as well.

disc set NG

D-Guide or Chuck

mechanism protruding

If the buzzer continues to sound after removing all magazines, confirm that the carriage base block is in the default position. If the buzzer continues to sound after the

Defective sensor

carriage base returns to the default position, verify that the light sensor is unobstructed.
elev motor FG NG elev. sensor
Rotary encoder trouble Elevating address sensor trouble

Service is required.

Call Pioneer Service number.
Service is required Remove all magazines first. Note the position of the carriage base and confirm

Elevating motor locked

that it corresponds to the location shown on the system (read-out in Test mode). If the location information is correct, close the door and reinitialize the
If the E88 error appears again after reinitializing, call Pioneer Service number.
elev. E88 motor lock Elevating address sensor or rotary encoder trouble Foreign object contamination Belt has slipped elev. timeover

(Normal

system. If the selected address is different from the listed location on the carriage base while the base is at the top or bottom position, the sensor may have failed. If the carriage base is lodged in the highest or lowest position, there may be something caught in the mechanism. Service is required Call Pioneer Service number. Call Pioneer Service number. Call Pioneer Service number.
off in the elevating drive Timing inaccuracy Encoder plate error; deformed object adhered, etc.
timeover value is set to 10 seconds)

Service is required

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Possible Cause Dislodged or disconnected
Check Items Service is required
Possible Solutions Call Pioneer Service number.

loading SW NG

flexible cables Removal of the switch arm in the carriage base block Grease shortage around steel ball (6) Service is required In System Administrator mode, use the Call Pioneer Service number. Service is required Call Pioneer Service number.

loading mech NG

Abrasion of parts in the loading mechanism Mechanism adjustment inaccuracy Dislodged belt Loading motor worn out or experiencing other trouble
Info-Run statistics-Number of timesLoad/Unload to check the number of
operations performed. Service is required Service is required From the System Administrator mode, use Info-Run statistics-Number of times-
If the number is greater than four million, service is required. Call Pioneer Service number.
Call Pioneer Service number. Call Pioneer Service number.

Load/Unload to review the number of
operations. If the number is greater than two million, service is required. From the System Administrator mode, use Info-Run statistics-Number of times-
loading timeover Abrasion of parts in the loading mechanism Demo mode preparation failure Insertion error of the drive connector
If the number is greater than four million, service is required. Call Pioneer Service number. In the All Slot Aging Demo mode, discs must be set in the hyper magazine slots one through four. All other magazines/slots must be empty. Open the rear door and check the drive connections. If a disc remains in the drive, remove the disc before reconnecting the drive.
operations on expendable parts. If this error is returned when attempting to send a disc to a particular slot, check for discs previously left in that slot. During transfers from one bay to another, a disc may touch something. If this happens, the drives interface connection may be affected.

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Possible Cause Object pressing against door Plunger trouble
Check Items Check the physical access to the door and remove any obstacles. Execute the DOOR submode from the System Administrator mode. Listen for the sound of the plunger moving. If the door fails to open after five attempts, the mechanical parts (springs and rods) may be jammed. If the error registers while the door is open, service is required. Call Pioneer Service number. If the error occurs during the Demo mode execution, verify that the proper number of discs fill the slots. Service is required Press the door switch to cancel the
Possible Solutions Verify the clearance area in front of and around the access door. If the plunger is silent, service is required. Call Pioneer Service number.
door open EF3 NG Door lock mechanism trouble Door switch trouble Demo mode preparation EF8 MTE mecha NG failure Mechanism adjustment inaccuracy
In the Hyper(magazine)-Drive Demo, discs must be in hyper-magazine slot 1 through slot 16. Call Pioneer Service number. If an asterisk (*) appears in the display window, continue with normal operations. For other results, Service is required. Call Pioneer Service number.

MTE sensor NG

Disc detection sensor trouble Strap terminal connector (DR-R7181) disconnected Strap terminal connector (DR-R7181) disconnected Strap terminal
operation. Use the Test mode, Diag-
Robotics-Collectivity to check disc
loading and unloading operations.
D# EA* connect NG D# setup EB* NG
Open the rear door and verify that the drives strap terminal and drive bay (Bay 1 through Bay 16) correspond to the proper error codes suffix (0 to F). Check all drive connections.
If a drives strap terminal is loose or disconnected, reseat the drive. If the strap terminal is connected properly, remove the drive and close the door to reinitialize the system.

D# stop NG

connector (DR-R7181) disconnected Use the Test mode, Diag-RoboticsIf the clamper remains inoperative, perform the same check on other drives. If other drive clampers are ok, replace defective drive. Service is required Call Pioneer Service number. Motor or drivecircuit trouble

D# ED* damper NG

Individually-Clamper-Manual, to attempt
to manually operate the suspected drive clamper.

Switch trouble

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EC EE0

Display hyper timeover
Possible Cause Motor or drivecircuit trouble Dislodged or disconnected connector assembly Motor or drivecircuit trouble
Service is required Use the Test mode, Diag-Robotics-
Call Pioneer Service number. If the clamper remains inoperative, drive clamper may be defective. Replace drive.

1-unit timeover

Dislodged or disconnected connector assembly Motor or drivecircuit trouble
to manually operate the suspected drive clamper. Service is required

mail timeover

Dislodged or disconnected connector assembly Inaccurate data may be automatically erased. After the initialization is complete, use the System Administration mode/Info submode, to check Contents. Use the System Administration mode/Info submode, to check the Error If all Disc Detection information is listed as Uncertain, repeat a probe using the Probe submode. If the error code is undefined, simultaneously press and hold the ESC and FUNCTION buttons for four seconds. Follow the instruction shown in the display window to clear the error log. Use the System Administration mode/Info submode, to check the number of operations and the units running time. If the numbers are abnormal, simultaneously press and hold the ESC and FUNCTION buttons for four seconds. Follow the instruction shown in the display window to reset the data. Move the cursor to Info on the first screen If the initialization fails continually generating an error code such as EF8, clear the memory with All Erase. of the Test mode. Simultaneously press and hold the ESC and FUNCTION buttons for four seconds. Follow the instruction shown in the display window to restore the memory. Initiate a Probe to finish the procedure. Service is required Call Pioneer Service number.

EPROM EF1 memory NG Memory trouble

address missing

Adjustment inaccuracy

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Possible Cause Tray-position sensor switch trouble Disc-sensor switch trouble

EF9 EFA

mail sensor NG
Warning Messages not handled as errors (Service is required): Warning Message Fan* stopped or locked Fan* connected NG Hyper eject and insert Check Items Check the standard fan (Fan #1) and the backup fan (Fan #2). Check the connection to the standard fan (Fan #1). Test the Hyper submode (under the System mode) functions properly (eject/insert). Verify that the touch memory may be read after inserting a hyper magazine.
The solutions provided in this bulletin are usually effective in solving common problems. If service is required, please contact your Pioneer Service representative at 800-421-1613
For function and operation, application solutions, upgrades, and further assistance with the DRM-7000 disc-library system, please click the Service & Support tab (Business Product Support) on the Pioneer website: www.pioneerelectronics.com or contact Pioneer Technical Support at 310/952-2111.

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