TECHNICAL MANUAL (Ver. 1.0)
HANDWRITING DEVICE: PDK-50HW3
Supported plasma displays: PDP-504CMX PDP-503CMX PDP-50MXE1 PDP-50MXE1-S PDP-503MXE
This manual provides precautions and information for installation, preparation, and handling of the handwriting device. Before installation and preparatory work, choose a safe and appropriate site after thorough consideration of construction, materials used, strength, and surroundings. If adequate safeguards are not in place, immediately halt the installation process and discontinue marketing activities.

PRECAUTIONS:

We accept no responsibility for losses resulting from the use of parts other than those supplied by us. We guarantee the performance of our products only when they are assembled and adjusted as described in this manual. The specifications and external designs shown in this manual are subject to change without notice.

CAUTION

Exclamation marks placed within triangles are intended to alert users to the presence of important safety information. Be sure to read instructions indicated by this symbol.
ABOUT MOUNTING/INSTALLATION
This product is sold under the assumption that installation will be performed by experienced, qualified experts. Refer all mounting and installation work to qualified personnel, or consult the nearest PIONEER dealer for assistance. We accept no responsibility for accident or loss resulting from failure to select an appropriate installation site, or for those occurring during assembly, installation, mounting, or operation of this product, or resulting from modifications made to this product, or from natural disasters.
Changes from PDK-50HW2A to PDK-50HW3

Scan device changes

a) The Pioneer badge need no longer be removed during installation.
In this manual, the frame of the handwriting device that houses the sensor is referred to as a scan device. b) Instead of a 3 m RS-232C cable, a 1.4 m hard-wired USB cable is supplied. 1. The cable exit has been modified. ] See page 10. An RS-232C connector is no longer provided. The absence of connectors on the rear panel makes it possible to use fittings for installation on sloping surfaces. 2. Power is supplied through USB bus power. The scan device is not provided with a power switch or a DC connector. An AC adapter and a power cable are not provided. Power consumption has been reduced from 6 V, 1 A to 5 V, 0.5 A (max.). c) New design

PDK-50HW2A

PDK-50HW3
1. The front panel has a rounded appearance while the side panels have a two-tone finish in silver and black. The vertical and horizontal dimensions are the same. The silver finish is somewhat brighter than in the previous model.
2. Device depth has been reduced for a slimmer look.
80 (excluding screw heads) 74 (excluding screw heads)
d) USB cable clip location A clip for securing two USB cables is provided on the rear panel to ensure that cables are neatly routed. ] See page 22. e) A power indicator makes it possible to check plasma display operating status.
f) The flash pattern of the power indicator has changed. ] See page 21. g) The location of the PEN-NORMAL mode selector switch has changed.

Side panel

NORMAL

Rear panel

Pen stand modifications
a) The pen stand has been modified. The fitting is now more durable, but it is attached to the same location.

PDK-50HW2A PDK-50HW3

Changes made to the pen
a) The width of pen strokes is now thinner and more closely resembles those of a white board marker. b) The pen tip is now round.

Changes in the driver

a) New driver (CBdrv = CBdrvU) b) New icon

c) Menu changes

Current Resolution Calibration Disable COM port Properties Test Mode Help About Exit Test indication Properties Hardware Information Help About Exit Test Mode Rotation Mode Disable CBdrvU Current Resolution Calibration

CBdrvU

d) SelfTest information (service information) is now provided. ] See page 38.
e) SXGA (1280 x 1024) 4:3 preset values have been added. f) Test Mode indication has been changed.
g) Middle button (3-button emulation) is supported. ] See page 32.

Changes in service

a) Service Mode has been improved. Fixed low scan mode PDK-50HW2A
Fixed low scan mode Fixed ultra low scan mode PDK-50HW3

b) Internal DIP switch settings have been changed (4-bit = 8-bit setting).

] See page 42.

Contents

1. Specifications.. 7

1.1 Specifications... 7 1.2 Accessories... 8 1.2.1 Plasma display monitor (PDP-504CMX/PDP-50MXE1/PDP-50MXE1-S).. 8 1.2.2 Handwriting device (PDK-50HW3).. 8 1.3 Outline Drawing... 9 1.4 Name and Function of Parts & Pin Layout. 11 1.4.1 Plasma display monitor (PDP-504CMX/PDP-50MXE1/PDP-50MXE1-S). 11 1.4.2 Handwriting device (PDK-50HW3).. 11
4. Installing and Using Software. 25
4.1 Installing the CBdrvU (Ver. 2.0) Driver. 25 4.1.1 Operating environment.. 25 4.1.2 Installation procedures.. 25 4.1.3 Uninstall procedures... 26 4.1.4 Changes from CBdrv Ver. 1.4 to CBdrvU Ver. 2.0.. 26 4.2 Using the Driver... 26 4.2.1 CBdrvU operations.. 26 4.2.2 Select Calibration dialog. 28 4.2.3 Property screen.. 31 4.2.4 Test Mode... 33 4.2.5 Disabling CBdrvU... 34 4.2.6 About CBdrvU... 34 4.2.7 Exit... 34 4.3 Rotate... 35 4.3.1 CBdrvU operation.. 35 4.4 Precautions... 36 4.5 Using Driver and Service Mode. 38 4.5.1 Service Mode display.. 38
2. Installation Site.. 12
2.1 Installation Site... 12 2.2 Installation Conditions.. 12 2.2.1 List showing compatibility of standard metal fittings... 12 2.2.2 Special installations.. 13 2.2.3 Installation precautions.. 14
3. Installation Procedures.. 15
3.1 Unpacking... 15 3.1.1 Plasma display monitor (PDP-504CMX/PDP-50MXE1/PDP-50MXE1-S). 15 3.1.2 Handwriting device (PDK-50HW3).. 16 3.2 Assembly and Connections.. 17 3.2.1 Installing the handwriting device (PDK-50HW3).. 17 3.2.2 Changing the pen battery.. 18 3.2.3 Connecting the plasma display to a computer. 19 3.3 Computer Setup Example.. 19 3.3.1 Check... 19 3.3.2 Precautions regarding computer setup. 19 3.4 Adjusting the Plasma Display.. 20 3.4.1 Procedures for setting the plasma display. 20 3.4.2 Screen burning.. 21 3.5 Installing the Driver.. 21 3.6 Connecting a Scan Device to a Computer. 21 3.7 How to Use Cable Clip.. 22 3.8 Sensor Operation Check... 22 3.9 Final Check.. 24
5. Maintenance and Cleaning. 40 6. Internal DIP Switch Settings.. 42 7. Q & A... 43
7.1 Hardware-Related Q&A.. 43 7.2 Driver Software-Related Q&A.. 45

8. Troubleshooting... 47

8.1 Plasma Display (PDP-504CMX/PDP-50MXE1/PDP-50MXE1-S).. 47 8.2 Handwriting Device (PDK-50HW3). 49
9. Capabilities of the Handwriting Device. 50
9.1 IR Scanning System... 50 9.2 Resolution... 50

1. Specifications

1.1 Specifications
System (plasma display and handwriting device) specifications
Screen size 50 inches Aspect ratio 16:9 Power supply Plasma display (PDP-504CMX) AC 100 V (50/60 Hz) Handwriting device USB bus power Power consumption Plasma display (PDP-504CMX) 360 W (see Note 1) (Standby: 0.8 W) Handwriting device 2.5 W max. External dimensions (excluding pen stand) 1258 (W) x 758 (H) x 115 (D) mm Weight Plasma display (PDP-504CMX) 41.0 kg Handwriting device (PDK-50HW3) 7.4 kg Dimensions of packaging Plasma display (PDP-504CMX) 1341 (W) x 846 (H) x 424 (D) mm Handwriting device 1360 (W) x 900 (H) x 220 (D) mm Weight when packaged Plasma display (PDP-504CMX) 55.0 kg Handwriting device 12.7 kg Operating temperature: 0 to 40C (see Note 2) Operating humidity: 20 to 80% Operating atmospheric pressure: 760 to 1100 hpa Storage conditions (when set up) Operating temperature: 20 to 60C Operating humidity: 20 to 90% Operating atmospheric pressure: 670 to 1500 hpa Storage conditions (when packed in box) Operating temperature range: 30 to 60C Operating humidity range: 20 to 90% Operating atmospheric pressure: 670 to 1500 hpa

1.3 Outline Drawing

System weight: 48.4 kg (plasma display (PDP-504CMX) 41.0 kg plus handwriting device 7.4 kg) Materials: Front panel (frame).. Aluminum Corner sections.. Resin Base shield, corner reinforcement. Metal plate Front panel (frame).. Painting (Pioneer original color) Base shield, corner reinforcement. Plating

Finish:

<External dimension drawing>
(excluding screw heads and plasma display)

Remote control sensor

Display operation panel

Plasma display indicator

(From center of plasma display screen)
Rear panel of plasma display

Unit : mm

1. Specifications <Rear panel>

758 344

PEN-NORMAL mode selector switch (in lower left corner as seen from rear)

USB cable exit

20 P PEN N
Plasma display side panel
PEN-NORMAL mode selector switch (in lower left corner as seen from rear) Cable clip USB cable, 5 mm in diameter (approx. 1.4 m long)
Bottom panel of plasma display
PDK-50HW3 center line USB cable exit
Dimensions from right edge of PDK-50HW3 as seen from rear
1.4 Name and Function of Parts & Pin Layout
1.4.1 Plasma display monitor (PDP-504CMX/PDP-50MXE1/PDP-50MXE1-S)
For information on the plasma display, refer to Name and Function of Parts in the Technical Manual supplied with the PDP-504CMX.
1.4.2 Handwriting device (PDK-50HW3)

a) Scan device

Mode selector switch Set the mode switch in accordance with whether you will use the special pen or other device to input characters and lines on the screen. PEN Mode: In this mode, the special accessory pen can be used to write on the screen. Using the special pen allows the drawing of more clearly delineated characters and lines. NORMAL Mode: In this mode, your finger or other object can be used to write on the screen. This mode will produce lower screen definition, however, compared to drawing with the dedicated input pen. Note: IR transmitting filter When the power switch is first turned on, the power indicator will flash orange; while the indicator is flashing, do not touch the screen, since the unit is initializing its internal settings

Rear side of unit

Power indicator (Lights green when ON)

b) Special pen

Name and function of parts

Holes in rear end of pen

If pen operation becomes difficult: The pen may fail to operate properly if the holes in rear end of pen are blocked. Also, the pen may begin

LED indicator

operating erratically when the battery becomes depleted. In this event, change the battery at your earliest opportunity.

Battery cover

Tip Cap
Large button (corresponds to right mouse button) Small button (The function corresponding to middle mouse button can be assigned using the driver software.) Pen tip (corresponds to left mouse button)

Notes: Insert battery correctly, aligning +/ polarities with the indications on the battery case. To prevent damage from battery leakage, remove the battery when not using the pen for an extended period (1 month or more). If battery leakage occurs, wipe away any battery fluid from inside the case and replace the battery with a new one. The provided alkaline battery should not be recharged, shortcircuited, disassembled, or disposed of in fire. When disposing of used batteries, please comply with governmental regulations or environmental public instructions rules that apply in your country / area.
3.2.3 Connecting the plasma display to a computer
For information on connecting the plasma display to a computer, refer to Installation and Connections in the Operating Instructions supplied with the plasma display.
Note: Turn the power off before making or changing connections.
3.3 Computer Setup Example
Setup procedure differs with computer type. Below is a setup example.

3.3.1 Check

1. Selection of plasma display input is adjusted depending on whether the PC video cable is connected to INPUT 1 or INPUT 2. 2. Make sure that the PC supports WXGA.
Select Display Properties = Effects = Visual effects= Display icons in full color check box. 3. Make sure that the Maze and OpenGL screen savers are not in use. 4. Disable sleep, standby and all other power saving features set using the power options so that the power is permanently on. 5. Refer to section 4.1.1, Operating environment for information on required computer specifications.
Precautions regarding computer setup
Be sure to install the latest Windows updates. http://windowsupdate.microsoft.com/
3.4 Adjusting the Plasma Display
3.4.1 Procedures for setting the plasma display
For details, refer to the Technical Manual of the plasma display. 1. First, set the System Settings. Set SIGNAL FORMAT. To use 1280 x 768 (60 Hz/70 Hz) screen resolution and refresh rate, set SIGNAL FORMAT to WXGA. With the screen image turned on, select MENU = SETUP = SIGNAL FORMAT = SET, and change the XGA setting to WXGA. Example of menu displayed on the PDP-504CMX/PDP-50MXE1/PDP-50MXE1-S
MENU PICTURE SCREEN SETUP : OFF : AUTO : XGA POWER MANAGEMENT CLAMP POSITION SIGNAL FORMAT INPUT1 OPTION
2. Next, adjust SCREEN to set the image position and clock.
Notes: Confirm that MASK CONTROL and ORBITER are set to OFF. Consult the plasma displays Operating Instructions for details on how to confirm these settings. Confirm that the ENERGY SAVE item is set to STANDARD. The proper screen settings cannot be made if POINT ZOOM is used to enlarge part of the screen, or if SPLIT button is used to divide the screen into multiple smaller screens. If AUTO SET UP MODE is set to ACTIVE, the displayed screen may require recalibration.

Pen tip

Mouse cursor (screen display position)
If the cursor position differs from that of the physical pen tip, adjust as follows: 1 Using your mouse, left-click on the CBdrvU icon in the task tray.
Note: The actual appearance of your task tray may differ depending on your computer configuration.
2 When the pop-up menu appears, left-click on Calibration.
3 Follow the calibration instructions that appear onscreen.
Note: Input to the unit can be performed with a finger or other object in addition to the special dedicated pen; mechanical pencils or other sharp objects should not be used, however, since the screen may be scratched as a result. When performing onscreen operations, the dedicated pen or a fingertip should always be used.
5. Start up the utility software (MSpaint.exe if CBLink is not installed). 6. Slowly draw oblique lines across the screen. Check that the lines are drawn without being broken or intermittent. *2 7. Check that a finger cannot be used to draw images at this time. 8. Set the mode selector switch on the rear of the scan device to the mode desired by the user (PEN or NORMAL). *1 CBdrvU test display : button recognition : button operation not available
*2 Example of drawing check operation Draw oblique lines across the screen at regular intervals. Draw slowly at a speed of less than 20 cm/s and check that the lines are even and unbroken.

3.9 Final Check

Make all required settings, restart and check that the system works normally.
4. Installing and Using Software
4.1 Installing the CBdrvU (Ver. 2.0) Driver

*Supplied with PDK-50HW3

4.1.1 Operating environment
a) Operating environment Supported plasma displays: PDP-504CMX PDP-503CMX PDP-50MXE1 PDP-50MXE1-S PDP-503MXE Supported computers Model: CPU: Memory: Hard disk: Resolution: IBM PC-AT or compatible Pentium 333 MHz or better 128 MB About 6 MB of free disk space is required for installing CBdrvU. If Acrobat Reader is also installed, 55 MB will be required 1280 x 768 displays supporting WXGA recommended

4.2.1 CBdrvU operations
CBdrvU is installed as a startup file and starts up automatically at system startup and does therefore not need to be started up. There are the two following methods for operating CBdrvU. a) Operation from the task tray 1. Open the menu from the task tray menu shown below.
2. Left-click on the CBdrvU icon in the task tray to open the pop-up menu shown below.
[Overview] Current Resolution: Calibration: Property: Hardware Information: Help: About: Exit: Indicate current resolution Open a screen for adjusting pen tip and cursor position Perform pen settings Select to view test information, use the Rotate mode, disable CBdrvU functions Open Help Show CBdrvU Exit CBdrvU
3. Select Hardware Information in the menu in Step 2 above to open the submenu shown below.
[Overview] Test Mode: Rotation Mode: Disable CBdrvU: Select to check system functions and verify SelfTest and other operations. Show current rotate mode Enable/disable CBdrvU operation
b) Hot key operations 1. Use the following key combination to open the Select Calibration Dialog. In the default setting, press the [Ctrl], [Shift] and [C] keys on the keyboard simultaneously to open this screen. This screen allows you to adjust pen tip and cursor position. 2. Use the following key combination to switch the screens. In the default setting, press the [Ctrl], [Shift] and [X] keys on the keyboard simultaneously to open this screen. This setting allows you to switch between screens set to current resolution.
Note: The hot keys described above can be modified in the Select Calibration Dialog.
c) Scan device setup screen This screen appears during scan device setup. (This screen closes automatically when setup completes).
d) Scan device off screen This screen appears when the scan device is disconnected from the computer or when a malfunction occurs. (This screen closes automatically.)
4.2.2 Select Calibration dialog
Select pen calibration method. This screen appears when calibration is selected from the pop-up menu and when Yes is selected when prompted for calibration after changing the resolution and number of colors during CBdrvU operation.

[Overview] Easy Setting: Apply preset calibration by specifying currently displayed screen mode. The following modes are available. 1) FULL mode 2) 4:3 mode 3) DOT BY DOT mode
Notes: Check the screen mode before making settings. Be sure to check the SIGNAL FORMAT setting of the plasma display. (Read the initial setup instructions for the plasma display in the section Precautions in this Technical Manual.) Only modes with a preset screen resolution value are enabled. Easy Setting is not available when there is no preset resolution. Adjustment of the plasma display and video card may shift cursor position relative to input location.
Detaile Setting: Use to perform manual calibration of pen tip and cursor position. Use one of the following calibration methods. 1) Detail-1 (4-point calibration) 2) Detail-2 (vertical calibration)
Notes: Detail-2 is available only in the PARTIAL plasma display mode. Use Detail-1 when Easy Setting is not available.

OK button:

Press to start selected calibration mode. When select Detail-1 or 2, changes the respective screen.
Cancel button: Cancels selected calibration. Apply button: Temporarily applies the preset value without closing the current window. This button is available only during Easy Setting. Move to the pen to check whether or not the preset value is available.
Note: The availability or otherwise of screen items depends on current screen resolution.
a) Calibration (Detail-1) Tap the four points in the screen shown below to perform detailed calibration. Follow the on-screen calibration instructions and accurately touch the center of the red crosses.
Notes: Use the mouse to make the settings in this screen. The set calibration is stored and is available atsubsequent startups. The calibrated value differs with resolution. However, the set calibrated value becomes available again when you return to the resolution for which the value was set.
b) Calibration (Detail-2) When the plasma display is in the PARTIAL mode, use the mouse to click the two points, the upper and lower points to calibrate. Follow the on-screen calibration instructions and touch the points in the upper and lower half of the screen.
Notes: Use the mouse to make settings in this screen. The set calibration is stored and is available atsubsequent startups. Although the brightness of the screen drops during calibration using Detail-2, it is still possible to verify the display position and adjust the plasma display.
c) Easy Setting Press the assigned hot keys to set the preset values for the screen modes that are available at current resolution. The name of the screen mode being adjusted appears at the center of the screen as shown below but disappears automatically after setup.

FULL, 4:3 and DOT BY DOT modes can be set.

4.2.3 Property screen

Make settings for the pen in this screen.
[Sheet function overview] Double-click area: Double-click speed: Other setup:
Set effective double-click range of the pen. Set pen double-click speed. Set to enable/disable the small button on the pen and recognition of changes in resolution.
Notes: Screen appearance varies with computer environment. The settings described here affect every login user.
a) Double-click area Set the effective double-click range of the pen.
Notes: Screen appearance varies with computer environment. Adjust pen settings to suit your personal preferences. These settings also affect the double-click range of the mouse. Use the Set Default button to return to the default double-click range. The default value is 32 pixels.
b) Double-click speed Set pen double-click speed.
Notes: Screen appearance varies with computer environment. Adjust pen settings to suit your personal preferences. These settings also affect the double-click speed of the mouse. Use the Set Default button to return to the default double-click speed.
c) Other setup Set to enable/disable the small button of the pen, the 3-button mouse emulation function when small button is enabled, enable/disable recognition of changes in resolution and optimization of HTML operation. A check mark indicates that the respective function is enabled while the lack of a check mark indicates it is disabled.
Notes: Screen appearance varies with computer environment. The small button of the pen (middle mouse button) is enabled by default. Disable the small button (middle mouse button) in any application where pen operation interferes with the mouse. Pen functions other than the small button (middle mouse button) cannot be changed. To take advantage of all CB-Link utility functions, the small button (middle mouse button) must be enabled. The 3-mouse button emulation function must be on to enable movement of graphical objects, zoom in/zoom out and other CAD software functions by holding down the small pen button (middle mouse button). The function recognizing changes in resolution is on by default. On: A calibration warning appears when the resolution is changed. Off: A value calibrated earlier will be applied automatically when the resolution is changed and no warning appears. HTML optimization (click range) is disabled by default. The click range can be set when optimization is on. Set to suit your personal preferences. Use the Set Default button to return to the default click range. Do not enable this function when HTML works fine. Some range settings of this function may interfere with normal operation.

a) Use of video cards other than recommended A video card other than those recommended for use with CBdrvU must be calibrated from the Select Calibration Dialog (Detail-1). For information on recommended computers and video cards, consult a Pioneer dealer. b) Easy Setting Easy Setting is optimized for PDP-504CMX/PDP-50MXE1/PDP-50MXE1-S and Microsoft Windows XP. Cursor position may slip due to due to video card adjustment or characteristics, plasma display adjustment or discrepancies. Should this happen, perform calibration from the Select Calibration Dialog (Detail-1). Easy Setting cannot make settings at resolutions above 1024 x 768 and a vertical frequency of 60 Hz. Use Detail-1 from the Select Calibration Dialog to perform such settings. c) Driver The driver is optimized for the Pioneer handwriting device and pen. Some of the functions provided by this hardware combination may not be provided by other hardware combinations. DUAL displays are not supported. d) Initial plasma display settings The factory default for PDP-504CMX/PDP-50MXE1/PDP-50MXE1-S is XGA (SETUP = SIGNAL Format = XGA). Use the WXGA for Cyberboard. Note that some Easy Setting modes may differ when the XGA is used. e) Screen saver Some screen savers automatically change the resolution, for example, 3D Maze (OpenGL). Thus the system assumes the user has changed the resolution and displays a message prompting the user to calibrate the pen each time the screen saver starts. Should this happen, change to another screen saver or disable recognition of changes in resolution. f) Media player Some media players automatically change screen resolution in full screen mode and shows a message prompting pen calibration when leaving full screen mode. Should this happen, disable visual effect settings or recognition of changes in resolution. g) HTML optimization Some set values may interfere with normal operation, check before use. h) Pen operation in Welcome Login screen Pen position may shift in the login screen of Windows 2000 and Windows XP. Should this happen, use the mouse or keyboard for logging in. i) Portrait installation of plasma display Portrait installation is described on the assumption that it will be performed by a competent professional engineer with sufficient training and skill to carry out proper installation. Ask your dealer or other authorized personnel to perform installation. Pioneer cannot accept liability in cases where the equipment is damaged due to inappropriate installation location, improper assembly, installation, setup, operation, renovation, or by natural disasters.
Notes: Set the rotate angle to 90 in Property screen when the plasma display is to be set up in the standard setting. When the handwriting device is to be set up vertically, locate the remote control sensor at the bottom as shown below. Locate it so that the Pioneer logo appears on the left side.
4.5 Using Driver and Service Mode
4.5.1 Service Mode display
Press the Service Mode button in the Test Mode screen to open the Service Information screen. a) Screen items This screen shows service information and DIP switch information for handwriting device.

[Displayed service information] LED/Sens Area: Test board number (See figure below.) Point: Test address number Status: Assessment Normal = OK Malfunction = E01, ALL, Check [Displayed DIP SW information] Handwriting device DIP switch information (Binary expression) [SelfTest button] Perform self test. The button cannot be pressed using the touch screen. Click the button using the mouse without touching the screen. Do not touch the screen until screen changes on the next item b) appears.
Notes: Perform self test under the following conditions. Make sure that the numbers in the second and fourth boxes from the left in the DIP SW Information are both 0. Locked low scan mode and ultra low scan mode do not provide a correct assessment. Perform the test with the scan device firmly installed in the plasma display as a correct assessment will not be obtained unless the scan device is correctly installed.
b) Status displayed after pressing SelfTest button 1. When LED and Sens are normal The detailed list (in the lower half of screen) shows no data. Relationship between Area and board location is shown below.

Sens boards

H N I J K

LED boards

FRONT SIDE VIEW
2. When all components of test board D (LED) and all components of test board K (Sens) are malfunctioning. The detailed list indicates ALL and not data for each Point.
Note: ALL may indicate a malfunction that is not caused by the specific board. Control signal lines from the test board A (LED) and optical signals lines to the test board A (LED) are relayed via other boards so a malfunction could be caused by defective connectors on boards in this chain.
3. When some components of test board A (LED) and all test board H (Sens) components are malfunctioning Check is indicated when some components are malfunctioning. The test address number and assessment for all related LED and Sens appear in the detailed list.
Note: The handwriting device must be reset (disconnect and connect USB cable) to switch DIP switch to service mode.
5. Maintenance and Cleaning
Periodical maintenance is recommended to improve the service life and performance of the system. In the maintenance, clean the system equipment as described in the following. a) Plasma display monitor, scan device, remote control unit and special pen Never use solvents such as benzene or thinner, which can damage or destroy the coating on the main unit, the remote control unit and the special pen. Remove dirt by lightly wiping with a soft cloth. If necessary, slightly moisten the cloth with neutral detergent, diluted with water. In humid conditions, wipe off condensation with a dry cloth. b) Screen After removing dust, wipe gently with the provided cloth (Wiping Cloth) or a dry soft cloth. Do not rub with tissue paper or hard abrasive materials. Never use solvents such as benzene or thinner, which can discolor the screen or render it opaque. For cleaning, we recommend the following cloth and fluid. Name Cleaning cloth: Wiping Cloth Cleaning cloth: Minimax Cleaning liquid: B4 Part Number AED1197 GED-009 GEM1004

Q: Can the PDK-5008 mobile cart be used? A: No, since it does not remain stable during writing. Use of the PDK-5009, PDK-5014, PDK-MC01 is recommended. Q: Why is it possible to write letters with a finger while the PEN mode is set? A: Is there a same system installed in the proximity? When more than one system is used in proximity, the ultrasound emitted from a special pen may interfere with the adjacent systems. In this case, when a special pen is used, the adjacent system may respond to it and accept writing by a finger even when it is in the PEN mode. To prevent this, install the adjacent system outside the interference area or set it to the NORMAL mode.
7.2 Driver Software-Related Q&A
Q: Which are the Operating Systems compatible with CBdrvU? A: They include, Windows 2000 Professional and Windows XP. It is not compatible with Unix, Linux and Macintosh. Q: Can the CBdrvU and its predecessor CBdrv drivers coexist? A: Yes, if they are installed in different folders. PDK-50HW3 supports only CBdrvU ver. 2.0. Having both CBdrvU ver. 2.0 and CBdrv installed does not offer any advantages. If they are used on the same volume, two separate hot keys will be required. It is recommended that CBdrv, the old version, be uninstalled and that only CBdrvU ver. 2.0 be installed. Q: What to do when double-clicking does not work well? A: Widen the effective area or change the double-clicking speed setting (in the MOUSE setting item in the setup menu). However, if the effective area is too large, it would become difficult to select a cell in Excel, etc. The effective area should therefore be set by considering this tradeoff. Q: What to do if operations on the browser do not work well? A: When the special pen is used on a display of a browser such as IE (Internet Explorer), clicking with the pen tip does not always jump to the link destination successfully. This is because the link destination is controlled based on an event that is Click. With the mouse operation, the position where the mouse is clicked and that where it is released are almost identical thanks to the physical specification (if they are different, the result becomes the drag operation). However, with the special pen operation, those positions are not always identical and Windows often regards such an operation as dragging. CBdrv ver.1.3 provides an HTML operation-setting item that allows to regard the two positions as the same position. However, care is required in this setting because, if it is set excessively, problems in responses to dragging in operations other than the browser operations as well as delays in start of drawing in general applications will occur. Q: Is a warning displayed every time the resolution is changed? A: The warning can be inhibited by disabling the resolution change notification function. In this case, the last adjusted data in the resolution after change is applied automatically. Q: How is it possible to check normal operation of the driver (hardware)? A: You can check the coordinates, IP address, computer name, pen button and firm version status in the test display. Q: How do you temporarily disable CBdrU? A: Left-click the icon and select Disable CBdrvU in the pop-up menu that appears. Q: How is it possible to identify the resolution of the current output to the plasma display monitor? A: Open the pop-up menu (by left-clicking on an icon) and check the current resolution value.

Problem No power Unit cannot be operated. Possible Solution Is the power cord disconnected? Has the MAIN POWER switch been switched on? External influences such as lightning, static electricity, etc., may cause improper operation. In this case, operate the unit after first turning the MAIN POWER off/on, or unplugging the power cord and re-plugging it in after 1 to 2 minutes. Remote control does not operate. Are batteries inserted with polarity (+, ) correctly aligned? Are batteries worn out? (Replace with new batteries.) Is any object occluding the remote signal receiver? Point the remote control unit toward the remote signal receiver when operating Picture is cut off. Is the selected screen size correct? Switch to another screen size. Are SCREEN mode adjustments such as picture size made correctly? Is the POINT ZOOM function being used? Strange color, light color, or dark, or color misalignment Power is suddenly turned off. Adjust the picture tone. Is the room too bright? The picture may look dark in a room that is too bright. Is CLAMP POSITION setup correct? The units internal temperature has increased. (Air vents are blocked.) Remove any objects blocking vent or clean. Is the POWER MANAGEMENT function set to ON? Is the SCREEN MGT. function set to ONCE or REPEAT? Is connection to other components correct? Has setup been done correctly after connection? Is the correct input selected? Is a non-compatible signal being input? Is the PICTURE setting correct?

No picture

Problems commonly mistaken as breakdown
Problem The screen is displayed in a small size. Letter breakup on screen. Possible Solution Is the correct screen size selected? Adjust using SCREEN mode on the menu screen. If there is still no improvement, this unit may be limiting the displayable range. Check the Computer signal compatibility table. Expansion/contraction caused by surrounding temperature change may result in sound being heard from the cabinet. This is not a malfunction. When the video input signals level is too high, the bright portions may appear to be losing their intensity. Increase the adjustment level of the contrast and check the picture. May be caused by radio wave interference from appliances with motors such as hair dryers, electric vacuum cleaners, electric power drills, ignition systems of cars, motorcycles etc., switch devises such as thermostats etc., neon signs or electrical discharge from power lines etc.

No response when operated. USB cable is not recognized by computer when connected. Cursor position is far from that of pen tip on screen.
Cursor position diverges slightly from that of pen tip on screen. Cursor position diverges from pen after initial setting.
Install driver software correctly. Use the plasma displays calibration mode to adjust the vertical and horizontal position. Depending on the image, slight divergences can be manually corrected.
The special dedicated pen does not respond.
Cannot input with finger. No response to input or cant write in some places.
Computer remains in power saving mode even when operations are performed. The device is not connected. The device is disabled. message appears.
The plasma displays AUTO SET UP screen position adjustment has been reset. Plasma displays MASK CONTROL Set MASK CONTROL, ORBITER to OFF. or ORBITER is set to ON. Check the LED indicator, and if it does Battery is depleted. not light brightly, replace battery. Press the tip to the screen with Insufficient pen tip pressure is sufficient pressure to turn on the pen tip being used so that the pen tip switch. switch doesnt turn on. Do not cover the holes in rear end of The holes in rear end of pen are pen. blocked. Use only within the proper onscreen The pen is being used outside of usage range. its effective range. Do not place any device near the unit The unit is receiving ultrasonic that issues ultrasonic waves. influence from other device. Remove gloves. You are wearing gloves while holding the pen (pens ultrasonic signals are being absorbed). Install driver software correctly. Driver software is not installed properly. Driver software setup is incorrect. Check driver setup and reset if appropriate. Mode selector switch on units Set switch to NORMAL. rear is set to PEN. User touched screen during boot Disconnect USB connector and process (during display of reconnect. message Now setting.) Dirt or other object blocked infrared Remove dirt or other obstruction; disconnect and reconnect USB connector. signal filter, blocking signal. Change power-saving mode as Main unit will not operate when appropriate. computer is in power-saving mode. Connect USB cable securely. USB cable is loose or has been disconnected.
9. Capabilities of the Handwriting Device

9.1 IR Scanning System

The handwriting device scans IR rays in the horizontal and vertical directions to detect the coordinate positions. There are 256 horizontal and 144 vertical sets of IR LEDs and sensors arranged on the panel. The IR sensors for the horizontal direction are located above the scan device panel and the IR sensors for the vertical direction are located on the left seen from the front.