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Plantronics APA-20 Alcatel

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Comments to date: 3. Page 1 of 1. Average Rating:
R. Bosch 8:23pm on Friday, August 13th, 2010 
Great Headset This is a great headset I have several blue tooth head sets for my computer, with marginal success.
tycho1974 2:33pm on Tuesday, July 13th, 2010 
Who has ears like that!? The earpiece on this headset is horrendous. The CIA should use it to coerce confessions from terrorists.
dleh 10:14pm on Saturday, June 26th, 2010 
Great Headset This is a great headset I have several blue tooth head sets for my computer, with marginal success. Good electronics, lousy ergonomics...

Comments posted on www.ps2netdrivers.net are solely the views and opinions of the people posting them and do not necessarily reflect the views or opinions of us.

 

Documents

doc0

Savi EHS Adapter Models: APS-10 APA-20 APT-30 APC-40 APP-50

Getting Started

Contents
Base Station Setup Information.. 1 Savi Family... 2 Supported Phones... 3 Alcatel... 3 Avaya / Tenovis... 6 Cisco... 7 Funkwerk... 8 Polycom.... 9 Siemens OpenStage... 15 Siemens Optipoint.. 16 Important Safety Information... 17 en, ar, bg, cs, da... 17 de, el, es, et, fi... 18 fr, he, hu, it, lt.... 19 lv, nl, no, pl, pt... 20 ro, ru, sk, sl, sv.. 21 tr.... 22 WEEE Information... 23 Warranty and Service... 28 FCC Requirements Part 15.. 32 Industry Canada Notice... 32

Welcome

Plantronics Electronic Hookswitch (EHS) adapters provide a ring alert signal to your Plantronics wireless headset anytime your deskphone rings. It also allows you to answer and end calls right from your headset anywhere within your headsets range.

Getting Assistance

The Plantronics Technical Assistance Center is ready to assist you. You can find answers to frequently asked questions, ask a question using e-mail, receive service over the Internet, or speak directly with a representative. Visit www.plantronics.com/support.

Registering Your Product

Visit www.plantronics.com/product registration to register your product online so we can provide you with the best service and technical support. Please refer to the safety instructions included for important product safety information prior to installation or use of the product.
Base Station Setup Information
See the following pages for setup information for your phone. See the following pages for setup information for your phone. See the following pages for setup information for your phone. See the following pages for setup information for your phone. See the following pages for setup information for your phone. See the following pages for setup information for your phone.

Savi Family

Desk Phone Speaking Volume Sprechlautstrke Festnetztelefon Volumen de conversacin del telfono de escritorio Volume lmission du tlphone de bureau Volume di conversazione del telefono fisso Spraakvolume bureautelefoon
Desk Phone Listening Volume Hrlautstrke Festnetztelefon Volumen de escucha del telfono de escritorio Volume dcoute du tlphone de bureau Volume di ascolto del telefono fisso Regelaar voor luistervolume
Configuration Switch Konfigurationsschalter Interruptor de configuracin Interrupteur de configuration Interruttore di configurazione Configuratieschakelaar

Alcatel

Supported Phones I P Touch 4028, IP Touch 4038, IP Touch 4068 Plantronics EHS APA-20
Install the APA-20 as shown in the diagram. On the Alcatel telephone, configure the Jack to accept a headset by selecting the following options in sequence: Menu > Settings > Phone > Jack > Headset. You should also switch OFF the headset option on your Alcatel telephone (this option is used only for headsets that are plugged into the handset port). You can do this by selecting: Menu > Settings > Forced Headset > OFF.
Die folgende Anleitung setzt voraus, dass Sie die Basisstation und das Headset bereits gem den im entsprechenden Benutzerhandbuch angegebenen Anweisungen installiert haben. Installieren Sie den APA-20 wie in der Abbildung dargestellt. Konfigurieren Sie die Anschlussbuchse an Ihrem Alcatel-Telefon, indem Sie die folgenden Optionen in dieser Reihenfolge whlen: Men > Einstellungen > Telefon > Klinkenstecker > Headset > Ein.
Instale el accesorio APA-20 como se indica en el diagrama. En el telfono de Alcatel, seleccione la siguiente secuencia de opciones para que el conector pueda aceptar un auricular: Menu (men) > Settings (configuracin) > Phone (telfono) > Jack (conector) > Headset (auricular). Adems, deber desactivar la opcin de auricular en el telfono de Alcatel (esta opcin se utiliza nicamente para auriculares que se conectan al puerto del microtelfono). Para ello, seleccione: Menu (men) > Settings (configuracin) > Forced Headset (auricular obligatorio) > OFF (desactivar).
Installez lAPA-20 comme indiqu sur le diagramme. Sur le tlphone Alcatel, configurez la prise pour une compatibilit avec un micro-casque en slectionnant les options suivantes dans lordre indiqu: Menu (Menu) > Settings (Rglages) > Phone (Tlphone) > Jack (Prise) > Headset (Micro-casque). Dsactivez galement loption micro-casque sur votre tlphone Alcatel (cette option est utilise uniquement pour les micro-casques connects au port du combin). Procdez ainsi : Menu (Menu ) > Settings (Rglages) > Forced Headset > (Micro-casque forc) > OFF (OFF).
Installare ladattatore APA-20 come mostrato nella figura. Sul telefono Alcatel, configurare il jack affinch accetti un auricolare selezionando le seguenti opzioni in sequenza: Menu > Impostazioni > Telefono > Jack > Auricolare. inoltre possibile DISATTIVARE lopzione auricolare sul telefono Alcatel (questa opzione viene utilizzata solo per gli auricolari inseriti nella porta corrispondente). A tale scopo, possibile selezionare: Menu > Impostazioni > Auricolare assegnato > OFF.

Installeer de APA-20 zoals in de afbeelding wordt aangegeven. Configureer de aansluiting van de Alcatel-telefoon zodanig dat u er een headset op kunt aansluiten. Dit doet u door achtereenvolgens de volgende opties te selecteren: Menu > Settings (Instellingen) > Phone (Telefoon) > Jack (Aansluiting) > Headset. Verder dient u ook de headset-optie op uw Alcatel-telefoon op OFF (UIT) te zetten (deze optie wordt alleen gebruikt voor headsets die worden aangesloten op de handsetpoort). Dit doet u door de volgende opties te selecteren: Menu > Settings (Instellingen) > Forced Headset (Headset geforceerd) > OFF (UIT).
Supported Phones Touch 4029, Touch 4039 Plantronics EHS APA-20

Avaya / Tenovis

Supported Phones T3 Classic with Interface Adapter, T3 Classic with Interface Adapter, TH13, M13 T Plantronics EHS APT-30
Supported Phones 7942G, 7945G, 7962G, 7965G, 7975G Plantronics EHS APC-40

Funkwerk

Supported Phones CS290U, CS410, CS410U, IP-S400 Plantronics EHS APS-10

Polycom

Supported Phones SoundPoint IP 320*, SoundPoint IP 330*, SoundPoint IP 430, SoundPoint IP 450, SoundPoint IP 550, SoundPoint IP 560, SoundPoint IP 650, SoundPoint IP 670 Plantronics EHS APP-50
IMPORTANT: The phone software must be SIP 3.1 release of higher to support the Plantronics APP-50 EHS. You must set the headset mode on your SoundPoint IP phone to select Plantronics Mode before connecting your Plantronics headset system to your phone. 1. Press Menu 2. Select Settings > Basic > Preferences > Headset > Analog Headset 3. Select Plantronics Mode using the <up> or <dwn> keys then press the Select softkey If echo is experienced by the far-end caller, the phones echo cancellation feature can be enabled by: 1. Press Menu 2. Select Settings > Basic > Preferences > Headset > Echo Cancellation > Enabled Or contact your IT support team to change the phone sig.ctg configuration file as follows: voice. aec. hd. enable = 1 voice. aes. hd. enable = 1
If additional guidance is required, please refer to Polycoms Technical Bulletin 35150 Using an Electronic Hookswitch with SoundPoint IP Phones. This provides additional installation advice including instructions on how to enable echo cancellation. This Technical Bulletin is accessible from www.polycom/support.com *The IP320 and IP330 require a 2.5mm to RJ-9 converter to connect the APP-50 to the phones headset port this part is separately available from Polycom.

INFORMAES DE SEGURANA IMPORTANTES Antes de usar, leia as instrues a seguir: O adaptador EHS indicado somente para uso em ambientes internos. No derrame substncias lquidas de nenhum tipo sobre o produto. No o mergulhe em nenhum tipo de substncia lquida. Para reduzir o risco de choque, no desmonte este produto. antenha todos os produtos, fios e cabos longe de mquinas M em operao.
INFORMAII IMPORTANTE DESPRE SIGURAN V rugm s citii urmtoarele instruciuni nainte de utilizare: Adaptorul EHS este adecvat exclusiv pentru utilizarea n interior. Nu vrsai niciun tip de lichid pe produs. Nu scufundai produsul n niciun tip de lichid. Pentru a reduce riscul de electrocutare, nu dezasamblai singuri acest produs. ndeprtai toate produsele, cordoanele i cablurile de aparatele n funciune.
NEMLI GVENLIK BILGILERI Kullanmadan nce ltfen aadaki talimatlar okuyun: EHS adaptr yalnzca kapal mekanlarda kullanlabilir. rnn zerine kesinlikle herhangi bir svy dkmeyin. rn kesinlikle herhangi bir svya batrmayn. Elektrik arpmas riskini azaltmak iin, rn kesinlikle kendiniz skmeye almayn. Tm rnleri, kordon ve kablolarn alan makinelerden uzakta tutun.
: EHS . . . . , .
DLEIT BEZPENOSTN INFORMCIE Pred pouitm si pretajte nasledujce pokyny: Adaptr EHS je vhodn len pre pouitie v interiri. Na produkt nevylejte iadny druh kvapaliny. Neponrajte do iadneho typu kvapaliny. by ste obmedzili riziko zsahu elektrickm prdom, tento produkt svojpomocne nerozoberajte. A Vetky produkty, nry a kble uchovajte z dosahu pouvanch strojov
POMEMBNE INFORMACIJE O VARNOSTI Pred uporabo preberite naslednja navodila: Adapter EHS je primeren samo za notranjo uporabo. Na izdelek ne polijte tekoine. Izdelka ne potapljajte v tekoino. Da bi omejili nevarnost elektrinega udara, izdelka ne razstavljajte sami. Izdelkov, ic in kablov ne uporabljajte blizu delujoih strojev.
VIKTIG INFORMATION OM SKERHET Ls fljande anvisningar fre anvndning: EHS-adaptern r enbart avsedd fr inomhusbruk. Spill inte ut ngon typ av vtska p produkten. Snk inte ned den i ngon typ av vtska. Fr att undvika att riskera elektriska sttar br du inte sjlv ta isr produkten. Hll alla produkter, sladdar och kablar borta frn maskiner i drift.
WEEE and battery disposal information Products labelled with the symbol of a crossed-out wheelie bin as shown below are electrical and electronic equipment. The crossed-out wheelie bin denotes that waste electrical and electronic equipment and batteries must not be disposed with the remainder of non-separated household waste, but should instead be collected separately as prescribed by the local laws and regulations. For more detailed information, please refer to our website www.plantronics.com

Plantronics offers a two (2) year warranty on this product. Please note that the duration of the warranty depends on the laws of your country. We strongly advise you to keep your receipt of purchase in order to prove the date of purchase of this product. For full warranty details, conditions and technical assistance, please visit our website: www. plantronics.com/support or call 896.
Ten produkt jest objty gwarancj firmy Plantronics trwajc dwa (2) lata. Dugo okresu gwarancyjnego zaley od przepisw obowizujcych w danym kraju. Zalecamy zachowanie dowodu zakupu jako potwierdzenia daty zakupu tego produktu. Kompletne informacje o gwarancji i jej warunkach mona uzyska na naszej stornie internetowej: www.plantronics. com
Este produto inclui uma garantia de dois (2) anos da Plantronics. A sua durao depende da legislao do pas do utilizador. Aconselha-mo-lo a guardar o talo de compra, comprovativo da data de aquisio deste produto. Para obter detalhes e condies da garantia, ou assistncia tcnica, consulte: www.plantronics.com ou telefone para 517.
Plantronics ofer o garanie de (2) doi ani pentru acest produs. Reinei c durata garaniei depinde de legislaia din ara dvs. V recomandm insistent s pstrai chitana pentru a dovedi data achiziionrii produsului. Pentru detalii complete despre garanie i condiii, vizitai site-ul nostru Web: www.plantronics.com

FCC Requirements Part 15

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 1. Reorient or relocate the receiving antenna. 2. Increase the separation between the equipment and receiver. 3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 4. Consult the dealer or an experienced radio/TV technician for help.

Plantronics (2). , . . : www.plantronics.com
Plantronics erbjuder en garanti p tv (2) r fr denna produkt. Observera att garantiperiodens varaktighet beror p lagarna i landet. Vi rekommenderar att du behller inkpskvittot fr att kunna bevisa inkpsdatumet fr produkten. Om du vill ha fullstndig information om garantin och villkor eller f teknisk support besker du vr webbplats: www.plantronics.com eller ringer 0200-81.
Spolonos Plantronics ponka na tento vrobok dvojron (2) zruku. Upozorujeme, e zrun lehota zvis od zkonov vaej krajiny. Drazne vm odporame, aby ste si odloili potvrdenie onkupe, aby ste mohli preukza dtum nkupu tohto vrobku. Vetky daje ozruke azrun podmienky njdete na naej webovej lokalite: www. plantronics.com
Druba Plantronics nudi dveletno (2 leti) garancijo za ta izdelek. Garancijska doba je odvisna od zakonov posamezne drave. Priporoamo, da obdrite potrdilo o nakupu, s katerim boste lahko dokazali datum nakupa izdelka. Za dodatne informacije o garanciji in garancijske pogoje obiite spletno stran www.plantronics.com
Plantronics bu rn iin iki (2) yllk bir garanti sunar. Garanti sresinin lkenizin yasalarna bal olduunu ltfen gz nnde bulundurun. rn satn aldnz tarihi kantlayabilmeniz iin satn alma belgesini mutlaka saklamanz neririz. Garantiyle ilgili tm ayrntlar ve koullar iin www.plantronics.com adresindeki web sitemizi ziyaret edin.

Industry Canada Notice

This Class [B] digital apparatus complies with Canadian ICES-003. Cet appareil numrique de la classe [B] est conforme la norme NMB003 du Canada.
Plantronics Ltd Wootton Bassett, UK For product support contact us at www.plantronics.com/support.
2009 Plantronics, Inc. All rights reserved. Plantronics, the logo design, Plantronics Explorer, Plantronics Voyager, QuickPair and Sound Innovation are trademarks or registered trademarks of Plantronics, Inc. The Bluetooth word mark and logo are owned by Bluetooth SIG, Inc. and any use of such marks by Plantronics, Inc. is under license. All other trademarks are the property of their respective owners. U.S. Patents Pending 81096-01 (1.09)

doc1

AlcatelLucent - pg. 9

Section 2
Audio Devices Compatible with Aspect UC
A broad range of Plantronics wireless, USB and Bluetooth audio devices deliver audio compatibility for Aspect EnsemblePro.
Plantronics Solutions Aspect UC Applications
EnsemblePro delivers a wide range of powerful applications that are designed to empower agents, speed response time, and take customer service to a new level.
From phone to fax to the Web, EnsemblePro is equipped with innovative tools needed to manage customer interactions across all channels. Savi Wireless Headset Systems Integrate PC and desk phone communications with one wireless headset Blackwire USB Corded Headsets Connect to the desk phone with performance, style, and comfort all in one wireless headset Voyager PRO UC Bluetooth Headsets Unify communications between PC and mobile phone calls Calisto USB Phones Transition to PC communications with a portable USB handset or speakerphone
USB Audio Processor Series (DA40, DA45, DA55, DA60) For the Plantronics H-Series Corded Headsets, bring digitally enhanced audio quality to VoIP and PC-based communications.
Supports audio compatibility for the Savi Wireless System, Blackwire USB Corded Headsets, Voyager Bluetooth Headsets, Calisto USB Phones, and H-Series Headsets.

Aspect - pg. 1

Connects to desk phone and/or PC. Best for users with mixed PC and office phone communications. Unifies traditional telephony and PC communications with a single, wireless headset combined with a noise-canceling microphone, wideband audio, SoundGuard hearing protection, and DECT technology for better audio by eliminating interferences from Wi-Fi networks.
Savi 430 is the first portable DECT dongle wireless headset with premium sound quality and advanced wideband audio using CAT-iq technology. Easy to install and use with EnsemblePro.
W430 (Over-the-Ear) WO100 (Convertible) WO200 (Over-the-Ear)
Savi Office gives maximum versatility, integrating PC and desk phone communications with one headset. Adapter cable is required with certain phones. Device Connection: Desk phone + PC, PC only (W430) Software Compatibility: Audio compatibility for EnsemblePro.
WO300 (Over-the-Head Monaural)
WO350 (Over-the-Head Binaural)
Connects to a PC. Best for users of extensive PC communications in noisy environments. The CS50 is the only USB headset in this category of noise-canceling wireless headsets for office desk phones.
CS50-USB in a convertible wearing style provides CS wireless versatility for PC communications with EnsemblePro Device Connection: PC Software Compatibility: Audio compatibility for EnsemblePro.

83018-01

83018-01 83018-01 83018-01 38734-01 38734-01 38734-01 38734-01 38734-01 38633-01 None 38633-01 None 38633-01 38633-01 38633-01
N/A N/A N/A N/A N/A 72442-41 72442-41 None 49323-44 49323-44 49323-44 49323-44 49323-44 49323-44 49323-44

Note 5+9/Note 1+6+10

APV6B None APV-6B APV-6B APV-6B

4625SW

4630 4630SW

Note 7+8

Note 5+9 Note 13+14+15

APV-6B

APV6A APV-6B

83682-01

83681-01 83682-01

APV-65

APV-62 APV-65

38633-01

38734-01 38633-01

HIC HIC

49323-44

49323-44 49323-44

Avaya - pg. 8
EHS Adapters and Connectors for Avaya Phones (contd)

APV-62 APV-65 APV-65

HIC HIC HIC

Note 4 Note 5 Note 5

APV-6A APV-6B APV-6B
83681-01 83682-01 83682-01
38734-01 38633-01 38633-01
49323-44 49323-44 49323-44
5621 6416D+M 6424D+M 9608

Note 5

Note 1+4

APV-6A

83681-01 83681-01 83681-01 83681-01
APV-62 APV-62 APV-62 APV-62
38734-01 38734-01 38734-01 38734-01

HIC HIC HIC HIS

49323-44 49323-44 49323-44 72442-41
Note 13+14+15+ APV-6A Embedded Bluetooth Note 13+14+15+ APV-6A Embedded Bluetooth Note 1 APV-6A

9611/G

9620/L 9621/G 9641/G 9650 9670
Note 1 Note 1 Note 1+3+6+12 Note 1+3+6+12 Note 1+3+6 Note 1+3+6+11 Note 1+3+6+12
APV-6A APV-6A APV-6A APV-6A APV-6A APV-6A APV-6A

83681-01

83681-01 83681-01 83681-01 83681-01 83681-01 83681-01 83681-01

APV-62

APV-62 APV-62 APV-62 APV-62 APV-62 APV-62 APV-62

38734-01

38734-01 38734-01 38734-01 38734-01 38734-01 38734-01 38734-01
HIS HIS HIS HIS HIS HIS HIS

72442-41

72442-41 72442-41 72442-41 72442-41 72442-41 72442-41 72442-41

Avaya - pg. 9

Setup Diagrams and Technical Notes for Avaya Installation
Savi Wireless System with APU-70 CS Wireless System APU-7
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. Ring detect cable required (included with AWH headsets and Savi adapters) AWH headsets require PLT p/n 75011-01 (8400 Cord) - order from Specials (no-charge) 1600/9600 Bluetooth Option Module (p/n 700383789) available 24XX and 54XX phones require firmware 4.0 and greater 46XX and 56XX phones require 1.8 firmware or greater Europe phones Only - Phone software needs to be greater than T150. Only works on Integral 55 switch and not on Integral 5, IP Office and Communications Manager Europe phones Only - EHS with Integral 5 PBX rev R3.0 or greater and phone rev T29 or greater, on Integral 55 phone rev T110 or greater Europe phones Only - EHS with IP Office switch rev R6 or greater and phone rev R3.0 or greater, on Communications Manager switch rev 5.2.1 or greater and phone rev R3.0 or greater If a sidecar is used with a 46XX phone then the EU24 port on the phone is used by the sidecar. An APV 62/6A can be used instead of APV 65/6B Has built in Bluetooth which will pair with BT 2.1 devices with 3.1 Service Pack 2 Connect an adapter cable 40287-13 between the EHS and the phone when using a CS headset 9608 and 96X1 need the version 6.1 SP 2 on their server The latest Nortel firmware 3.1 has enabled USB support on Nortel 1120E and USB and Bluetooth support for 1140E, 1150E and 1165E. The firmware revision needs to be at least rev 0624C6J (1120E), 0625C6J (1140E), 0627C6J (1150E) and up. Call control needs CS1000 server. It does not work on CS2000. The USB port has to be enabled on the phone by pressing the services button on the phone twice -> select preferences ->

Not Previously Carried by Avaya
SPARE, U10P-SHROUD, TENOVIS MIP-1, ADAPTER CABLE, PACKED SPARE, HOOKSWITCH ASSY, AVAYA KIT, CABLE ADAPTER M12LUCM 35239-01 64165-01 48590-01 61639-01 Completed Completed Completed Completed SPARE HOOKSWITCH ASSEMBLY MIP-1, ADAPTER CABLE, PACKED SPARE HOOKSWITCH ASSEMBLY KIT, CABLE ADAPTER M12LUCM 35239-41 64165-41 48590-41 61639-41

New from Plantronics

APV-62** APV-65** APV-6A** APV-6B** 38734-01 38633-01 83681-01 83682-01

Avaya - pg. 15

Section 4
Audio Devices Compatible with Cisco UC
Plantronics delivers UC audio solutions with remote call control certified compatible with Cisco Unified Communications Integration application suite. Connect seamlessly, communicate simply and collaborate confidently with Plantronics.

Cisco UC Applications

Cisco IP Communicator (CIPC) endows the PC with the functions of IP phones, with voice and video calls from wherever you can access the corporate network.
Cisco Unified Personal Communicator (CUPC) delivers a single multimedia interface on your PC for soft phone, presence, enterprise IM, visual VM, video and web conferencing. Cisco Unified Communications Integration for Microsoft Office Communicator and Lync (CUCI-MOC, CUCI-LYNC) integrates Cisco Call Manager with MOC, delivering phone control from MOC for voice calls from PC to PC, and between PC and desk phone.
Cisco Unified Communications Integration for WebEx Connect (CUCI-Connect) enables collaboration using the best method to meet your immediate needs phone, instant message, video conference or instant WebEx meeting.
Cisco Cius is an Android-based mobile business collaboration tablet that offers access to essential business applications and technologies.
Plug-and-Play Remote Call Control for CIPC
For CIPC, every Plantronics audio device
certified compatible for Cisco UC has plugand-play compatibility.

Plantornics.com/software

For CUPC, CUCI-MOC, CUCI-Connect, Plantronics Unified Runtime Engine enables remote call control including call notification, answer/end, volume and mute for the Savi Wireless System, Voyager Bluetooth Headsets, Blackwire USB Corded Headsets, and Calisto USB Phones (volume and mute). 4. 22.11 Cisco - pg. 1
Audio Devices Compatible with Cisco Phones
In the Contact Center and across the Enterprise, Plantronics delivers a comprehensive portfolio of wireless and corded audio solutions with remote call control for Cisco PC and desk phone communications.

Plantronics Solutions Cisco Phones
794X Series 8961 CS Wireless Systems Connect wirelessly to the desk phone with performance, style, and comfort

796X Series

9900 Series
H-Series Corded Headsets Communicate with a lightweight and durable corded headset designed for contact center and office professionals

797X Series

AP15 VistaPlus Audio Processor Superior outgoing and incoming sound on traditional and VoIP systems with AudioIQs DSPpowered multiband compression and noise and echo reduction technologies.
APC-40 and APU-70 Adapters for Savi Wireless Systems APC-4 and APU-7 Adapters for CS Wireless Systems26716-01 Cisco Interface Cord
M22 Vista Audio Processor Clearline audio for improved audio quality in any environment, including VoIP. MX10 Headset Switcher Multimedia Amplifier Connects your telephone , PC or external audio device to a Plantronics headset , providing sound control through the headset.

Cisco - pg. 2

Savi 430 is the first portable DECT dongle wireless headset with premium sound quality and advanced wideband audio using CAT-iq technology. Easy to install and use with CIPC, CUPC, CUCI-MOC, CUCI-Lync, and CUCIConnect
Software Compatibility: Remote call control for CIPC, CUPC, CUCI-MOC, CUCI-Lync, and CUCI-Connect enabled by Plantronics Unified Runtime Engine.
CS50-USB in a convertible wearing style provides CS wireless versatility for PC communications with select Cisco phones. CS70N is optimized for performance with IP desk phone and features lightweight, all day comfort in on-the-ear wearing style. Device Connection: Desk phone, PC (CS50-USB).
Software Compatibility: For CS50-USB, remote call control for CIPC, CUPC, CUCI-MOC, CUCI-Lync, and CUCI-Connect enabled by Plantronics Unified Runtime Engine.

4. 22.11 Cisco - pg. 3

New features for Plantronics audio devices incorporate sensor technology and Plantronics Unified Runtime Engine to create a more seamless and smarter user experience for mobile and PC communications. Answer incoming calls simply by putting the headset on, remove the headset to pause streaming media, and synchronize presence updates across devices and soft phones.

Plugs directly into the Ethernet and does not require expensive dedicated telephones
USB Audio Processors for Enhanced Sound
USB Audio Processor Series (DA40, DA45, DA55, DA60) Brings digitally enhanced audio quality to VoIP and PC-based communications.

Genesys - pg. 1

Savi Office gives maximum versatility, integrating PC and desk phone communications with one headset.
Savi 430 is the first portable DECT dongle wireless headset with premium sound quality and advanced wideband audio using CAT-iq technology. Easy to install and use. Device Connection: Desk phone + PC, PC only (W430). Software Compatibility: Audio compatibility for UC Connect.
CS50-USB in a convertible wearing style provides CS wireless versatility for PC communications with select Alcatel-Lucent soft phones. Device Connection: Desk phone, PC Software Compatibility: Audio compatibility for UC Connect.

Genesys - pg. 2

Voyager PRO UC integrates the new Smart Sensor technology for a seamless user experience, and incorporates AudioIQ and WindSmart technology for clear voice quality, all with a single button to manage PC and mobile calls. Device Connections: Bluetooth equipped mobile phone + PC.
Software Compatibility: Audio compatibility for UC Connect.
Calisto 420 is a compact, hands-free alternative for high quality PCbased calls and web conferencing, providing volume and mute call control with a 360-degree microphone. Device Connection: PC via USB cable. Software Compatibility: Audio compatibility for UC Connect.

Genesys - pg. 3

Connects to a PC via USB cable. Offers the full range of portable, wideband audio USB corded headsets that provide exceptional voice clarity, SoundGuard hearing protection, noise cancelation and comfort for PC audio in any work environment anywhere, anytime.
Blackwire 600 Series is best for users with extensive PC communications. Premium audio and designed for all day comfort with convenient call control. Blackwire 420 Binaural is best for users requiring a portable PC headset for multiple work locations. Blackwire 200 Series is best for users with occasional PC communications. Great sound quality and economically designed for enterprise-wide deployment. Device Connection: PC via USB cable. Software Compatibility: Audio compatibility for UC Connect.
Connects to a desk phone, to PC with specialized connectors, and to Plantronics IP40. Best for users with extensive phone communications. Features Quick Disconnect and sets the standard for durable, lightweight corded headsets designed for contact center and office professionals, providing a noise-canceling microphone filtering out excessive sound to further heighten call clarity.

Blackwire 200 Series Connects to Recommended for PC via USB Users with occasional PC communication
Calisto 420 PC via USB PC users on the go to transform any workspace into a conference room.
Users requiring a Users with extensive PC Users with extensive PC portable PC headset for communication communication multiple work locations.
Wideband Stereo Wideband, Stereo (binaural) Echo cancellation SoundGuard

OpenEye, eSpace

Plantronics, Inc. All rights reserved. Plantronics, AudioIQ, Blackwire, Calisto, DA45, Savi, SoundGuard, Voyager and WindSmart are trademarks or registered trademarks of Plantronics, Inc. Huawei is a registered trademark of Huawei in the US., other countries or both. The Bluetooth trademark is owned by Bluetooth SIG, Inc. and any use of the mark by Plantronics, Inc. is under license. DECT is a trademark of ETSI registered for the benefit of its members in France and other jurisdictions. All other trademarks are property of their respective owners. 01/11

Section 7

Audio Devices Compatible with IBM
A broad range of Plantronics wireless, USB and Bluetooth audio devices deliver full compatibility and remote call control for IBM Lotus Sametime and Sametime Unified Telephony (SUT).

IBM UC Applications

IBM Lotus Sametime provides users a unified user experience across a broad range of integrated real-time communications services voice, data, and video, from IM to online meetings, VoIP and telephony integration. Sametime Unified Telephony ( SUT ) software provides a middleware layer to enable telephony integration with multiple PBX back ends to support your existing infrastructure.
Savi Wireless Headset Systems Integrate PC and desk phone communications with one wireless headset Blackwire USB Corded Headsets Blackwire USB Corded Headsets Connect to the desk phone with performance, style, and comfort all in one wireless headset Voyager PRO UC Bluetooth Headsets Voyager PRO UC Bluetooth Headsets Unify communications between PC and mobile phone calls Calisto USB Phones Calisto USB Phones Transition to PC communications with a portable USB handset or speakerphone IP40 with for H-Series Corded Centers USB Audio ProcessorsH-Series for VoIP Contact Headsets
Remote Call Control Software for IBM Lotus Sametime

Plantronics.com/ibmuc

Plantronics Call Control Plug-In for IBM Lotus Sametime is a software application designed specifically to provide handsfree access to answer/end phone calls directly from the headset. The new v2.0 Plantronics plug-in supports Sametime versions 8.02, 8.5 and 8.5.1. It enables remote call control including call notification answer/end, volume and mute for the Savi Wireless System, Blackwire USB Corded Headsets, Voyager Bluetooth Headsets and Calisto USB Phones (volume and mute).

Interactive Intelligence - pg. 1
Savi 430 is the first portable DECT dongle wireless headset with premium sound quality and advanced wideband audio using CAT-iq technology. Easy to install and use with Messaging Interaction Center.
Savi Office gives maximum versatility, integrating PC and desk phone communications with one headset. Adapter cable is required with certain phones. Device Connection: Desk phone + PC, PC only (W430) Software Compatibility: Audio compatibility for Messaging Interaction Center.
Connects to a PC. Best for users of extensive PC communications in noisy environments. The CS50-USB is the only USB headset in this category of noise-cancelling wireless headsets for office desk phones.
CS50-USB in a convertible wearing style provides CS wireless versatility for PC communications with Messaging Interaction Client Device Connection: PC
Software Compatibility: Audio compatibility for Messaging Interaction Center.
Interactive Intelligence - pg. 2
New features for Plantronics audio devices incorporate sensor technology to create a more seamless and smarter user experience for mobile and PC communications by simply putting the headset on or removing it.
Calisto 420 is a compact, hands-free alternative for high quality PCbased calls and web conferencing, providing volume and mute call control with a 360-degree microphone. Device Connection: PC via USB cable. Software Compatibility: Audio compatibility for Messaging Interaction Center.
Interactive Intelligence - pg. 3
Blackwire 420 Binaural is best for users requiring a portable PC headset for multiple work locations. Blackwire 200 Series is best for users with occasional PC communications. Great sound quality and economically designed for enterprise-wide deployment. Device Connection: PC via USB cable. Software Compatibility: Audio compatibility for Messaging Interaction Center.
4. 22.11 Interactive Intelligence - pg. 4
Headsets and Audio Endpoints for Interactive Intelligence
Plantronics is dedicated to working with our Strategic Technology Partners to provide clear, consistent and reliable voice collaboration for every working style. Plantronics offers the broadest range of wireless, Bluetooth and corded headsets and audio endpoints compatible with Interactive Intelligence for your diverse enterprise workforce, delivering superior performance, comfort and worldwide support.

1 year B230 38885-01 $199.95 Messaging Interaction Center
Wideband, Stereo (binaural) Echo cancellation SoundGuard
Messaging Interaction Center
Plantronics, Inc. All rights reserved. Plantronics, AudioIQ, Blackwire, Calisto, DA45, Savi, SoundGuard, Voyager and WindSmart are trademarks or registered trademarks of Plantronics, Inc. Interactive Intelligence is a registered trademark of Interactive Intelligence in the US., other countries or both. The Bluetooth trademark is owned by Bluetooth SIG, Inc. and any use of the mark by Plantronics, Inc. is under license. DECT is a trademark of ETSI registered for the benefit of its members in France and other jurisdictions. All other trademarks are property of their respective owners. 01/11

Section 9

Audio Devices Compatible with Microsoft UC
A broad range of Plantronics wireless, USB and Bluetooth audio devices deliver full compatibility and remote call control for Microsofts Office Communicator 2007 R1 and R2, and Microsoft Lync.
Plantronics Solutions Microsoft UC Applications
Microsoft Lync makes joining and managing conferences, searching the Global Address List, and viewing presence information easy. Microsoft Office Communicator 2007 R2 helps end users be more productive by enabling them to communicate and collaborate easily with others in different locations or time zones using a range of different communication options, including IM, voice, desktop sharing, and video. Savi Wireless Headset Systems Integrate PC and desk phone communications with one wireless headset Blackwire USB Corded Headsets Connect to the desk phone with performance, style, and comfort all in one wireless headset Voyager PRO UC Bluetooth Headsets Unify communications between PC and mobile phone calls Calisto USB Phones Transition to PC communications with a portable USB handset or speakerphone
Built-in remote call control including call notification, click-to-call and click-to-end, volume and mute for the Savi Wireless System, Blackwire USB Corded Headsets, Voyager Bluetooth Headsets and Calisto USB Phones (volume and mute).

Microsoft - pg. 1

Savi Office gives maximum versatility, integrating PC and desk phone communications with one headset. Savi 430-M is the first portable DECT dongle wireless headset with premium sound quality and advanced wideband audio using CAT-iq technology. Easy to install and use. Savi Go-M optimizes your office mobility with Class 1 Bluetooth technology. Device Connection: Desk phone + PC, PC only (W430-M). Software Compatibility: Plug-and-play remote call control optimized or Microsoft Office Communicator 2007 and Microsoft Lync.

WO101-M (Convertible)

WO201-M (Over-the-Ear)

W430-M (Over-the-Ear)

Blackwire 600 Series PC via USB Users with extensive PC communication

Calisto 210 PC via USB

Calisto 420 PC via USB

Calisto 540 PC via USB

Wearing style/usage Audio performance Hearing protection Microphone noise reduction Call Control
Users with occasional Users requiring a PC communication portable PC headset for multiple work locations. Binaural Folds flat Wideband Stereo Wideband, Stereo (binaural) Echo cancellation SoundGuard
Monaural Binaural Wideband, Stereo (binaural) Echo cancellation SoundGuard
PC telephony users PC users on the go to Users transitioning to in the office or on transform any PC telephony the road workspace into a conference room. Monaural Speakerphone Desk phone Binaural Wideband Wideband, echo cancellation, noise reduction N/A Wideband, echo cancellation (speaker only) SoundGuard
SoundGuard Digital Noise-canceling
Call answer/end, mute, Call answer/end, volume +/mute, volume +/1 year C210-M (monaural) C220-M (binaural) 80298-02(C210) 80299-02 (C220) $44.95 (monaural) $49.95 (binaural) 1year C420-M 82633-01 $89.95
Call answer/end, mute, volume +/2 years C610-M (monaural) C620-M (binaural) 81964-41 (C610) 81965-41 (C620) $109.00 (monaural) $129.00 (binaural)
Call answer/end, mute, volume +/1 year P210-M 57700.002 $79.95
Dial pad, call answer/end, mute, volume +/1 year P540-M 82783-01 $169.95
2 years P420-M 81402-02 $179.00
Plantronics, Inc. All rights reserved. Plantronics, AudioIQ, Blackwire, Calisto, DA45, Savi, SoundGuard, Voyager and WindSmart are trademarks or registered trademarks of Plantronics, Inc. Microsoft and Lync are trademarks or registered trademarks of Microsoft Corporation in the US and other countries. The Bluetooth trademark is owned by Bluetooth SIG, Inc. and any use of the mark by Plantronics, Inc. is under license. DECT is a trademark of ETSI. All other trademarks are property of their respective owners. 01/11

HEADSET

Headset
Blackwire C2X0 Blackwire C420/C6X0 Blackwire C2X0-M Blackwire C420/C6X0-M BUA100 Calisto P210-M Calisto P420 Calisto P420 MOC Optimized Calisto P540 MOC Optimized CS50/60 USB DA40, DA55 Note 3 DA45 Note 3 DA60 Note 3 Entera HW1X1N USB Entera HW1X1N USB-M Savi Go Savi Go MOC Optimized Savi Office Savi Office MOC Optimized Savi W430 Savi W430 MOC Optimized Supra Plus HW2X1N/DA-M Voyager Pro UC

Desk phones

DSX 34B BL; DSX 34B FDX: DTR Family: 8 , 8D, 16D, 16LD, 32D; DTh Family: 8, 8D, 16D, 16LD, 32D: DTL Family: 12D, 24D, 8LD, 32D; DT 330, 730, 750

Desk phone exceptions

Not compatible
DSX 34B BL, DSX 34B FDX both need DSX PLT headset adapter. DTR/DTH/DTL family and DT 330, 730,750 need APR-U + TR1
* Call control with Persono Suite. Audio compatibility with UNIVERGE SP30 Softphone and UNIVERGE SP350 Softphone
Smart Sensor Technology Built-in sensors deliver automatic functionality like answering a call by placing the headset on and simultaneously updating softphone availability status. A2DP A Bluetooth profile that allows high quality audio content to be streamed from one device to another through a Bluetooth connection. Listen to streaming media, music and navigation wirelessly through your headset. AudioIQ Keeps calls clear, regardless of the environment. Automatically adjusts incoming calls to a comfortable listening level. SoundGuard Sound leveling for listening comfort and acoustic limiting for protection against sounds about 118 dBA. SoundGuard DIGITAL All the benefits of SoundGuard, plus antistartle protection which detects sudden increase in sound and eliminates the increase, and Time Weighted Average (TWA) measurement which prevents average daily sound exposure from exceeding 85dBA. Wideband Frequency range up to 6,800 Hz. Meets TIA920 standard for genuine wideband response. Not compatible
Calisto 420 PC via USB PC users on the go to transform any workspace into a conference room. Speakerphone
Users with occasional PC Users requiring a communication portable PC headset for multiple work locations. Binaural Binaural Folds flat
Users with extensive PC Users with extensive PC communication communication Monaural Binaural Monaural Binaural

Audio performance

Wideband Stereo
Noise-canceling Audio only, no call control 1year C420 82632-01 (C420)
Noise-canceling Audio only, no call control 2 years C610 (monaural) C620 (binaural) 81964-41 (C610) 81965-41 (C620) $109.00 (monaural) $129.00 (binaural)
Noise-canceling Audio only, no call control 2 years HW251N (monaural) HW261 (binaural) 64338-31 (monaural) 64339-31 (binaural) +77559-41 (DA45) DA45 sold separately $102 (monaural), $99 (DA45) $122 (binaural), $99 (DA45)

Wideband, echo cancellation, noise reduction N/A N/A Mute, volume +/2 years P420 82136-01
Hearing protection Microphone noise reduction Call Control Limited Warranty Model number Part number
SoundGuard Noise-canceling
Call answer/end, mute, Call answer/end, mute, Call answer/end, mute, volume +/volume +/volume +/1 year 1year 2 years C210 (monaural) C220 (binaural) 80298-03 (C210) 80299-03 (C220) $44.95 (monaural) $49.95 (binaural) C420 82632-01 (C420) C610 (monaural) C620 (binaural) 81964-41 (C610) 81965-41 (C620) $109.00 (monaural) $129.00 (binaural)
ShoreTel Communicator, ShoreTel Roam Anywhere Client IP 500 series: 565g, 560g, 560; IP 200 series: 265, 230g, 230, 212k; IP 100 series: 115, 110 Not compatible Not compatible Not compatible Not compatible
Plantronics, Inc. All rights reserved. Plantronics, AudioIQ, Blackwire, Calisto, DA45, Savi, SoundGuard, Voyager and WindSmart are trademarks or registered trademarks of Plantronics, Inc. ShoreTel is a registered trademark of ShoreTel Inc. in the US., other countries or both. The Bluetooth trademark is owned by Bluetooth SIG, Inc. and any use of the mark by Plantronics, Inc. is under license. DECT is a trademark of ETSI registered for the benefit of its members in France and other jurisdictions. All other trademarks are property of their respective owners. 01/11
Adapters and Connectors for ShoreTel Phones
EHS remote call control (call notification, answer/end, volume, mute) is enabled for ShoreTel phones by the Plantronics RD-1 adapter for the Savi Wireless Systems and for the CS Wireless Systems.
CS Wireless System Adapters for ShoreTel ShoreTel Phone
IP212K IP230 IP265 IP560 IP560 (g) IP565 (g) IP655
Savi Wireless System Adapters for ShoreTel Part #
78887-01 78887-01 78887-01 78887-01 78887-01 78887-01 78887-01
H-Series Corded Headsets Direct Cables for ShoreTel Part #
78887-01 78887-01 78887-01 78887-01 78887-01 78887-01 78887-01 A10-16 A10-16 A10-16 A10-16 A10-16 A10-16 A10-16
RD-1 RD-1 RD-1 RD-1 RD-1 RD-1 RD-1
1. 2. Requires the system to be running Rev 7 or higher SW. To configure Automatic Off-Hook Preference, follow this procedure: Step 1 Press the Options button, followed by your password. Step 2 Scroll to Auto Off-Hook and press the Edit soft key. Step 3 Scroll to the desired Auto-Off-Hook mode. You can choose to route calls to 1. Speaker, or to one of three types of headsets: 2. Headset, 3. Wireless Headset, or 4. Bluetooth. Step 4 Highlights the desired option and press the OK soft key. Note that if you select 4. Bluetooth, you must also pair the headset with your IP phone before you can use the headset. See Pairing with a Bluetooth Wireless Headset on page 33. Step 5 Press the Done soft key.

ShoreTel - pg. 8

Section 14
Audio Devices Compatible with Siemens UC

Skype - pg. 1

Savi 430 is the first portable DECT dongle wireless headset with premium sound quality and advanced wideband audio using CAT-iq technology. Easy to install and use with Skype Softphone v4.0.
Savi Office gives maximum versatility, integrating PC and desk phone communications with one headset. Adapter cable is required with certain phones. Device Connection: Desk phone + PC, PC only (W430) Software Compatibility: Remote call control for Skype Softphone v4.0 enabled by Plantronics Unified Runtime Engine.
CS50-USB in a convertible wearing style provides CS wireless versatility for PC communications with Skype Softphone v4.0 enabled by Plantronics Unified Runtime Engine. Device Connection: PC
Software Compatibility: Remote call control for Skype Softphone v4.0 enabled by Plantronics Unified Runtime Engine.

Skype - pg. 2

Calisto 420 is a compact, hands-free alternative for high quality PCbased calls and web conferencing, providing volume and mute call control with a 360-degree microphone. Device Connection: PC via USB cable. Software Compatibility: Volume and mute control for Skype Softphone v4.0 enabled by Plantronics Unified Runtime Engine.

Skype - pg. 3

Blackwire 420 Binaural is best for users requiring a portable PC headset for multiple work locations. Blackwire 200 Series is best for users with occasional PC communications. Great sound quality and economically designed for enterprise-wide deployment. Device Connection: PC via USB cable. Software Compatibility: Call control for Skype Softphone v4.0 enabled by Plantronics Unified Runtime Engine.

4. 22.11 Skype - pg. 4

Headsets and Audio Endpoints for Skype
Plantronics is dedicated to working with our Strategic Technology Partners to provide clear, consistent and reliable voice collaboration for every working style. Plantronics offers the broadest range of wireless, Bluetooth and corded headsets and audio endpoints compatible with Skype for your diverse enterprise workforce, delivering superior performance, comfort and worldwide support.
Connects to Recommended for PC + mobile phone Mobile professionals who use PC audio and mobile phone communications Over-the-ear Up to 33 feet Bluetooth v2.1 + EDR
Desk phone + PC Users with mixed PC and office phone communications Convertible: over-the-ear; over the head Up to 350 feet DECT 6.0
Desk phone + PC Users with mixed PC and office phone communications Over-the-ear Up to 350 feet DECT 6.0

Desk phone + PC Users with mixed PC and office phone communications Over-the-head; monaural or binaural Up to 350 feet DECT 6.0
PC Users with PC communication in office or on the go Over-the-ear Up to 300 feet DECT 6.0
Wearing style Roaming range Wireless frequency Audio performance
Two noise-canceling mics AudioIQ DSP WindSmart technology Call answer/end, mute, volume +/Up to 6 hours 1 year B230 38885-01 $199.95 Skype v4.0
Mono, PC wideband SoundGuard
Mono, PC wideband SoundGuard Digital
Microphone noise reduction Remote Call Control* Talk Time* Limited Warranty Model number Part number MSRP (USD) Compatibility*

*Enabled by P.U.R.E.

Call answer/end, mute, volume +/- Call answer/end, mute, volume +/- Call answer/end, mute, volume +/- Call answer/end, mute, volume +/Up to 9 hours 1 y ear WO100 79956-01 $379.95 Up to 6 hours 1 year WO200 79957-01 $379.95 Up to 9 hours 1 year C610 (monaural) C620 (binaural) 81794-01 (monaural) 81802-01 (binaural) $379.95 (monaural) $399.95 (binaural) Up to 6 hours 1 year W430 82396-01 $279.95
Smart Sensor Technology Built-in sensors deliver automatic functionality like answering a call by placing the headset on and simultaneously updating softphone availability status. A2DP A Bluetooth profile that allows high quality audio content to be streamed from one device to another through a Bluetooth connection. Listen to streaming media, music and navigation wirelessly through your headset. AudioIQ Keeps calls clear, regardless of the environment. Automatically adjusts incoming calls to a comfortable listening level. SoundGuard Sound leveling for listening comfort and acoustic limiting for protection against sounds about 118 dBA. SoundGuard DIGITAL All the benefits of SoundGuard, plus anti-startle protection which detects sudden increase in sound and eliminates the increase, and Time Weighted Average (TWA) measurement which prevents average daily sound exposure from exceeding 85dBA. Wideband Frequency range up to 6,800 Hz. Meets TIA-920 standard for genuine wideband response.
Blackwire 420 PC via USB Users requiring a portable PC headset for multiple work locations.
SupraPlus with DA45 PC via USB Users with extensive PC communication
Calisto 420 PC via USB PC users on the go to transform any workspace into a conference room. Speakerphone Wideband, Echo echo cancellation, noise reduction N/A N/A Mute, volume +/2 years P420 82136-01
Binaural Folds flat Wideband Stereo Wideband, Stereo (binaural) Echo cancellation SoundGuard Noise-canceling Call answer/end, mute, volume +/1year C420 82632-01 (C420)
Monaural Binaural Wideband, Stereo (binaural) Echo cancellation SoundGuard Noise-canceling Call answer/end, mute, volume +/2 years C610 (monaural) C620 (binaural) 81964-41 (C610) 81965-41 (C620) $109.00 (monaural) $129.00 (binaural)

 

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