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Plantronics C65 Manual

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Plantronics C65Plantronics C65 - headset - Convertible, Monaural

1 oz, Mic: Boom, Mono

The stylish C65 is a wireless headset designed to be registered to GAP compatible DECT bases or wireless PBXs, which is supplied with a fast desk charger and headset holder. Once registered, the C65 becomes an independent additional extension to the DECT base or wireless PBX, but with no dial pad. The C65 is the perfect solution to workers that require a hands free wireless communication device that provides crystal clear sound communications with up to 9 hours conversation time, featuring a noi... Read more
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User reviews and opinions

Comments to date: 4. Page 1 of 1. Average Rating:
Amix 11:05pm on Wednesday, October 27th, 2010 
Plantronics C65 cordless DECT headset A great product. Very comfortable (lots of wearing options). Quality of incoming and outgoing speach very good.
walterz54 2:47pm on Sunday, September 26th, 2010 
Excellent sound quality Expensive Rather heavy on the ear - a smaller, more ergonomic design would be appreciated
rcraig1776 6:10pm on Sunday, June 6th, 2010 
Works perfectly with BT Voyager phones If it helps others, I bought this product hoping it would work well with BT Voyager (1500) phones.
eilu 4:56am on Tuesday, May 18th, 2010 
Brilliant KIt Bought this so I can chat and work and it is brilliant. I have it paired with my Gigaset DECT phones and it works really well. Handsfree Bliss! I bought this for use at home so I oculd do housework while keeping in touch with family - mostly overseas. And I LOVE IT!

Comments posted on are solely the views and opinions of the people posting them and do not necessarily reflect the views or opinions of us.




find your space

Plantronics C65, C70, C351N

Plantronics C65

You are free to walk, talk and work
This range of GAP* compatible wireless headsets can be registered to your DECT phone or wireless PBX, and then act as independent extension, just like your existing DECT handsets.

Home and home office use

DECT cordless phones are replacing corded phones in many homes due to the excellent sound quality and the flexibility of having multiple handsets connected to one base station. Now you can easily add a headset which works seamlessly alongside your existing system. So when the phone rings, you can answer the call with the headset, up to 50 metres from the base station. For outgoing calls, you simply dial with your handset and transfer the call to the headset.

Plantronics C70

For DECT PBX-equipped businesses
Warehouse environments, large retail stores and increasingly, general offices now have DECT PBXs to allow cordless access to the phone system. When paired with an appropriate DECT PBX these Plantronics headsets can offer site-wide roaming (within the system coverage), so you are always in contact.

Plantronics C351N

GAP Wireless range overview
The C65 is an entry level headset with a noise-cancelling microphone, and a choice of wearing styles. The C70 is very stylish and discreet, including a clear, removable voice tube microphone. The C351N with an over-the-head band, and soft, cushioned ear-pad is particularly suited to people who use the phone for long periods. Each of these wireless headsets offers total comfort, best-in-class device and battery performance and crystal-clear sound. Enjoy freedom from your desk, wires and neck-ache.

* Generic Access Profile

Product Comparison
Wearing style Microphone type Volume & mute control Range when paired with a DECT phone Range when paired with a DECT PBX Talktime Weight Headset desk charger C65 Earloop, headband, neckband (optional) Noise Cancelling Yes Up to 50 metres C351N Headband Noise Cancelling Yes Up to 50 metres CS70 Discreet, behind the ear Clear Voice Tube Yes Up to 50 metres
Site-wide roaming is possible (DECT-system dependent) on all models Up to 9 hours 27g Yes Up to 9 hours 66g Yes Up to 5 hours 22g Yes

Pairing with DECT Phones

To pair with a residential phone, simply put the telephone base into pairing mode (usually press and hold a dedicated pair button or other multi-function button such as page), then put the headset into pairing mode and they will automatically find each other and pair. These headsets work with most GAP compatible DECT bases including: Siemens Gigaset range; BT Diverse 5000 series; BT Diverse 4000 series; Panasonic KXTCD5X5; Panasonic KXTCD4XX; Panasonic KXTCD580 and many more.
For a full list of compatible DECT phones that these headsets can be paired with, see:

Programming Tool

Certain enterprise DECT PBX systems require specific headset PIN codes. A Programming Tool is available which includes a base unit that connects to a PC, and software that enables system administrators to change the headset PIN code from the standard 0000 to any 8 digit code. This then enables the headsets to work on enterprise DECT systems where the longer PIN codes are required. The software also tracks the headsets in use along with their assigned PIN codes.


Part Number
C65/A, Euro C65/A, UK C351N UK C351N Euro C70 UK C70 Euro Programming tool (UK) Programming tool (EURO)
36907-12 36907-11 39636-01 39636-02 39629-01 39629-02 36950-01 36950-02

Plantronics Ltd Wootton Bassett, UK +44 (0)Plantronics Ireland Citywest Business Campus Dublin 24 Office: +353 (0)Service ROI: 896 UK: 0800 410014


Plantronics GmbH Hrth, Deutschland Deutschland: 400 sterrreich: 500 Schweiz: 340 Plantronics B.V. Hoofddorp, Nederland (0)0800 PLANTRONICS (NL) (BE/LUX)
Plantronics Sarl Noisy-le-Grand, France No Indigo: 99 0,15 TTC/mn +33 (0)41 Nordic Region Finland: 550 Sverige: Danmark: Norge: 37 70
Plantronics Middle East, Eastern Europe and Africa +44 (0)Plantronics Iberia, S.L. Madrid, Espaa Portugal Plantronics Acoustics Italia Srl, Milano, Italia Numero Verde: 800 950934
2006 Plantronics, Inc. All rights reserved. Plantronics, the logo design, Find Your Space, C351N, C65, C70, and Sound Innovation are trademarks or registered trademarks of Plantronics, Inc. All other trademarks are the property of their respective owners.

Sound Innovation for missions to the moon. And for everyday life on this planet, too. In 1969, a Plantronics headset carried the historic first words from the moon: Thats one small step for man. From the man on the moon to the man on the street, Plantronics is an innovation leader dedicated to creating communication solutions for people who understand and appreciate the real freedom of space. From outer space to inner space, find your space.
Space photo imagery courtesy of NASA





Plantronics Ltd Wootton Bassett, UK Tel: +44 (0)Plantronics B.V. Hoofddorp, Nederland Tel: (0)0800 PLANTRONICS (NL) (BE/LUX) Plantronics Sarl Noisy-le-Grand, France No Indigo: , 15 TTC / mn +33 (0)41 Plantronics GmbH Hrth, Deutschland Service: 400 Technik: sterreich: 500 Schweiz: 340
Plantronics Acoustics Italia Srl Milano, Italia Numero Verde: +1900 Plantronics Iberia, S.L. Madrid, Espaa Tel: +44 Nordic Region Tel: Finland: 550 Tel: Sverige: Tel: Danmark: Tel: Norge: Plantronics Middle East, Eastern Europe, Africa and India Tel: +44 (0)1793 842443
User Guide Bedienungsanleitung Brugervejledning Manual del usuario Notice dutilisation Manuale distruzioni Brukerveiledning Gebruiksaanwijzing Guia do Utilizador Kyttopas Bruksanvisning




Plantronics Ltd, Interface Business Park, Bincknoll Lane, Wootton Bassett, Wiltshire SN4 8QQ. ENGLAND

36923-01 Rev A

2004 Plantronics Inc. All rights reserved. Plantronics, the logo design, Plantronics and the logo design combined and IntelliStand are trademarks or registered trademarks of Plantronics Inc. DECT is a trademark of ETSI. Patent U.S. 5,210,791 and Patent Pending. 02/04
NECKBAND Available only as an accessory.





UK ENGLISH Page 6-13



Plantronics 2 year Warranty and Repair Service
Products under warranty are replaced free of charge. All units serviced to full production standards using original factory parts.


Seite 14-21
Produktet erstattes gratis i garantiperioden. Alt utstyr er overhalt med originaldeler og holder produksjonsstandard.

Side 22-29

Produkte werden innerhalb der Garantiezeit kostenfrei repariert oder ersetzt. Der Service erfolgt gem den Produktionsstandards unter Verwendung von Originalteilen.

+70 NL

Producten die onder de garantie vallen, worden kosteloos vervangen. Alle units voldoen volledig aan de productie-eisen en zijn vervaardigd van originele fabrieksonderdelen.


Pgina 30-37


Page 38-45
Produkter dkket af garanti vil blive ombyttet uden beregning. Alle enheder efterses i henhold til produktionsstandarder og ved brug af originale fabriksdele.


Os produtos cobertos pela garantia so substitudos gratuitamente. Todas as unidades recebem assistncia tcnica em conformidade com os padres de produo utilizando peas de fbrica originais.


Pagina 46-53
Los productos en periodo de garanta sern reparados libre de cargos. Todas las unidades preparadas segn estndares de funcionamiento a pleno rendimiento con piezas originales de fbrica.

+6404744 SF

Takuunalaiset vikaantuneeet tuotteet vaihdetaan. Kaikki yksikt huolletaan tysin tuotantovaatimusten mukaan. Varaosina kytetn vain alkuperisi osia.

Side 54-61

NL NEDERLANDS Pagina 62-71 F
Les produits sous garantie sont remplacs gratuitement. Les rparations rpondent aux normes de production et mettent en uvre des pices d'origine.
Produkter med gllande garanti byts ut utan kostnad. Alla enheter uppfyller produktionsstandarden och bestr av originaldelar.


Pgina 72-79 I
I prodotti in garanzia verranno sostituiti gratuitamente. Lassistenza di tutte le unit viene effettuata in conformit con gli standard di produzione utilizzando parti di ricambio originali.

Sivut 80-87

Megalans: +00 Anovo: +40


Sida 88-97


C65 DECT Wireless Headset System User Guide
Thank you for selecting the C65 DECT Wireless Headset System from Plantronics. The C65 offers wireless, hands-free headset convenience and long range workspace mobility. Your C65 is compatible with DECT telephone systems that support the GAP Standard. This user guide provides instructions on the installation and usage of your system.



Charge the headset battery as described in this User Guide. Do not charge with any other AC power adapter or charger. DESK CHARGER AC Power Adapter AC Power Adapter Port Do not incinerate, disassemble, bend, crush or short-circuit the battery. Dispose of spent battery promptly and safely in accordance with local regulations. Keep battery away from children. Exercise care when handling the battery, AC power adapter, the base and the headset. Do not short the metal contacts (on the plastic casing) with electrically conducting materials such as rings, bracelets, keys etc.


HEADSET 7 Microphone Speaker Talk Button Volume/Mute Control On-line Indicator Charge Contacts Battery Door
10 Headset Docking Cradle 11 Charge Contacts 12 Charge Indicator 13 Power Indicator 14 Stand 15 Stand Pegs 16 Desk Charger Module
If liquid from the battery comes in contact with the eyes, skin or any other part of the body, immediately flush with fresh water and seek medical advice. For battery replacement please refer to the diagrams in Fig.5 on page 4. Plantronics B.V. hereby declares that this C65 DECT Wireless Headset System is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
Please read the following instructions before use: General: Operating temperature +4C to +49C. Storage temperature +4C to +49C. The product is suitable for indoor use only. To reduce the risk of electric shock, explosion or fire: Use only the AC power adapter supplied. Ensure that the voltage rating (e.g. 230V 50Hz) corresponds to the local mains supply you intend to use. Use only the correct battery type part number 64327-01. Do not disassemble the product. Keep all products, cords and cables away from operating machinery. Avoid contact with liquids. Battery Safety: Please observe these precautions to ensure continued safety. Misuse or mistreatment may result in fire, explosion or the release of corrosive chemicals. Battery storage temperature +4C to +49C. Battery operating temperature +4C to +49C. 7
A copy of the Declaration of Conformity to the essential requirements of 1999/5/EC maybe found at The C65 complies with the EU recommendations on human exposure to electromagnetic fields.


To use your Plantronics C65 DECT Headset System, please follow these simple steps: 1. Install your C65 desk-charger. 2. Charge your headset battery. 3. Register your headset to your DECT telephone. 4. Choose you headset wearing style.
To install the desk-charger simply connect to the AC Power Adapter as shown in Fig. 2 on page 1. Then attach the stand by inserting the Stand Pegs into the locating holes on the underside of the Desk Charger Module. This will create the finished desk charger assembly (refer to Fig.3, page 1).


To charge the headset battery, place the headset into the DOCKING CRADLE. During charging the CHARGE indicator will be illuminated. When the headset is fully charged, the CHARGE indicator will extinguish. The headset must be charged for a minimum of 1 hour prior to use 3 hours to fully charge.

The C65 is provided with a choice of headband and earloop (3 sizes) wearing styles. A neckband is also available as an accessory. Refer to pages 2-3 for instructions on how to connect and adjust your choice of wearing style.




Prior to using your C65 headset for the first time, you MUST register it with your DECT telephone.
To answer a call, wait for the headset to ring, then PRESS and RELEASE the TALK button.
Before attempting to register the C65 headset, first read the instructions for registering a new DECT handset in the manual supplied with your DECT telephone. The process for registering the C65 headset will be very similar and the information below describes the registration sequence for a typical DECT telephone. 1. Change the system Authentication code of your DECT telephone to 0000 to match the preset PIN of the C65 headset. Your DECT telephone manual will describe how to do this. Note: Many DECT telephones already use 0000 as their default Authentication code, so you may not need to change it. 2. Place the DECT telephone base in subscription mode by following the instructions in your DECT telephone manual. 3. Do not follow the DECT telephone manual instructions to place the handset in registration mode as this will register the handset rather than the headset. Instead, activate headset registration mode by PRESSING the Volume Mute Control as if to activate Mute (see Fig 4.2) but HOLDING until the ON-LINE indicator illuminates. 4. Complete registration by following any remaining instructions in your DECT telephone manual. Important: Your DECT telephone system must comply with the Generic Access Protocol (GAP) standard to work with the C65 headset. Most modern DECT systems comply with the GAP specification, but some older systems may not. If in doubt, check the documentation supplied with your DECT telephone. For more information, visit which provides a list of compatible DECT telephone systems and provides detailed headset registration instructions for the most common models of DECT telephone.


1. Initiate a call by dialling using your telephone keypad and wait for the call to connect. You can then continue your call using the handset or transfer the call to your headset. 2. To take the call on your headset, follow the instructions in your DECT telephone manual for transferring a call to another registered handset and select the internal extension identifier (2) for the headset as the transfer destination device. 3. The ring tone will then sound in the headset. PRESS the headset TALK Button to complete the transfer, and continue with your call using the headset.
The headset internal identifier is assigned during the registration process, but can normally be modified if desired. Consult your DECT telephone manual for more information.

See Fig. 4.1 on page 4.

The mute feature, when activated, allows you to hear the person you are calling, but they cannot hear you. To mute a call PRESS and RELEASE the VOLUME/MUTE control (see Fig.4.2 on page 4). Two tones indicate the mute feature is on. Whilst mute is enabled, the headset also sounds two short tones every 15 seconds. To de-activate mute, PRESS and RELEASE the VOLUME/MUTE control again. 10
Registration is sometimes also referred to as subscription or pairing.


The headset provides status information and signals a warning by sounding beeps as described below: Condition C65 is at maximum operating distance from your DECT telephone Warning DOUBLE beep Corrective Action Walk closer to your DECT telephone base Re-charge the headset battery immediately Press the VOLUME/MUTE button to deactivate mute


Callers cannot hear me. Ensure the microphone is aligned with your mouth.
Check that the headset is not in MUTE mode.
I cannot hear callers. Increase the volume using the VOLUME/MUTE control. Ensure the headset speaker is positioned snugly over your ear.
Battery charge level is low
SINGLE beep every 10 seconds


DOUBLE beep every 15 seconds


1. Unplug the AC Power Adapter from the mains supply before cleaning. 2. To clean the headset, remove the headset from the wearing attachment and wipe clean.


To install a new battery, please refer to Fig.5 on page 4.
3. Clean the equipment with a damp (not wet) cloth.
My headset stops responding to button presses. Remove and re-install the battery pack (see Fig.5 on page 4).
4. Do not use solvents or other cleaning agents.

There are a range of Plantronics accessories designed to enhance the functionality of your C65 DECT Wireless Headset System. Please contact your Plantronics Supplier for further details. 1. Battery
My headset does not work with my telephone. Ensure your battery is fully charged. Ensure you have registered the headset with your DECT telephone (see section Registering Your Headset).
2. Battery Door 3. AC Power Adapter (UK only) 4. AC Power Adapter (Europe excluding UK)
5. Spare C65 Headset 6. Earloops (pack of 3) 7. Neckband

8. Headband

Plantronics guarantees the satisfactory condition of the equipment with regard to manufacturing and material defects for 2 years from the date of purchase. (Please retain the original receipt). This product should be installed and used in accordance with the instructions detailed in this user guide, and serviced at an approved Plantronics Service Centre. Failure to comply with these conditions may render the warranty void. This does not affect your statutory rights.


Benutzerhandbuch zum kabellosen DECTHeadset-System C65
Vielen Dank, dass Sie sich fr das kabellose DECT-Headset-System C65 von Plantronics entschieden haben. Das C65 verbindet den freihndigen Komfort eines kabellosen Headsets mit groer Mobilitt am Arbeitsplatz. Das C65 ist mit DECTTelefonsystemen kompatibel, die den GAP-Standard untersttzen. Dieses Benutzerhandbuch enthlt Anweisungen zur Installation und Verwendung Ihres Systems.


Lagerungstemperatur des Akkus bei +4 C bis +49 C Betriebstemperatur des Akkus bei +4 C bis +49 C TISCHLADESTATION Netzgert Anschluss fr das Netzgert


HEADSET 7 Mikrofon Kopfhrer Sprechtaste Lautstrke-/Stummschaltungstaste Online-Indikator Ladekontakte Akkuabdeckung
Laden Sie den Headset-Akku gem den Beschreibungen in diesem Benutzerhandbuch. Verwenden Sie zum Laden des Akkus kein anderes Netz- oder Ladegert. Werfen Sie den Akku nicht ins Feuer, demontieren, verbiegen, zerstren Sie ihn nicht oder schlieen Sie ihn kurz.


Technical specifications

Full description

The stylish C65 is a wireless headset designed to be registered to GAP compatible DECT bases or wireless PBXs, which is supplied with a fast desk charger and headset holder. Once registered, the C65 becomes an independent additional extension to the DECT base or wireless PBX, but with no dial pad. The C65 is the perfect solution to workers that require a hands free wireless communication device that provides crystal clear sound communications with up to 9 hours conversation time, featuring a noise-canceling microphone that reduces background noise. The headset can be configured and used with 3 stylish wearing options.

Product TypeHeadset - DECT
Weight1 oz
Additional FeaturesNoise canceling circuit, volume control
Headphones TypeHeadphone - monaural
Headphones Form FactorConvertible
Connectivity TechnologyWireless - DECT
Sound Output ModeMono
Microphone Operation ModeMono
Wireless Link
Transmission Range164 ft
Power DevicePower adapter + charging stand - external
BatteryHeadset battery - rechargeable
Run Time (Up To)9 hour(s)
Manufacturer Warranty
Service & Support2 years warranty
Service & Support DetailsLimited warranty - 2 years
Universal Product Identifiers
Part Numbers36907-01, 36907-11, 36907-21



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