Frequently Asked Questions
Polycom SoundStation2 Avaya 2490
Q: What are the new SoundSation2 models that replace the SoundStation Premier 500D/550D? A: Two new models are now available: SoundStation2 Direct Connect for Nortel PBXs and SoundStation2 Avaya 2490 for Avaya DEFINITY PBXs. These conference phones are the latest addition to the SoundStation2 family. They allow customers to connect the conference phone directly to a digital PBX line without the need for additional PBX adapters or for running a special analog line into the conference room. Note: The SoundStation2 Direct Connect / SoundStation2 Avaya can not be connected to a regular analog telephone (POTS) line. Q: What PBXs is the SoundStation2 Avaya compatible with? A: The SoundStation2 Direct Connect works with Avaya DEFINITY PBX systems. Q: Are other PBX integrations also supported? A: Other PBX vendors are not supported at this time. Q: Is there a difference in audio performance between the SoundStation2 Avaya and the regular SoundStation2? A: No, you can expect the same great audio performance, which is ideally suited for medium/small conference rooms and offices.
Q: Is the SoundStation2 Avaya 2490 equivalent to the SoundStation Premier 500D / 550D for Avaya? A: Whereas the PBX connectivity options are exactly the same, the SoundStation2 offers a number of exciting enhancements over the SoundStation Premier 500D/550D models, including a backlit LCD for productivity enhancing applications. It also enables new ways of using your conference phone like computer calling and mobile phone call enhancement. In addition, the user interface of SoundStation2 Avaya supports seven different languages: English, German, French, Italian, Spanish, Portuguese and Norwegian. Q: Can a digital PBX port be shared between a digital desktop telephone and a SoundStation2 Avaya? A: Yes, after connecting the new SoundStation2 to the PBX port, simply plug in a digital telephone into the marked jack on the new SoundStation2 interface module. Q: Is the SoundStation2 Avaya available in both expandable and non-expandable versions? A: No, only a single expandable model is available i.e. all models can accept optional extension microphones to increase the microphone coverage. Q: Does the SoundStation2 Avaya ship with extension microphones? A: No, extension microphones are an optional accessory and need to be purchased separately. Q: What is the warranty for SoundStation2 Avaya? A: Standard warranty is 12 months, with extended warranty options also available.
Q: Does SoundStation2 Avaya have an auxiliary audio connector for external audio and inputs and outputs? A: Yes, it offers a versatile Auxiliary audio port that can be configured via the user interface to operate with wireless microphones, tape recorders or to drive Line-Out audio devices. Q: Does Polycom sell auxiliary audio input and output accessories to the SoundStation2 Avaya? A: Yes, Polycom offers a wireless lapel microphone.1 Q: Can I buy a speaker system myself to use with SoundStation2 Avaya? Can I route it through my PA system? A: The Line-out mode of SoundStation2 Avaya may be able to drive an external speaker or PA system. Care needs to be exercised as an inappropriate configuration may adversely affect the full duplex operation of the product. Q: Can I use my SoundStation2 extension (EX) mics with older SoundStation, SoundStation Premier 500D/550D, SoundStation VTX 1000 or SoundStation2W, and visa versa? A: No, only the SoundStation2 extension microphones should be used with SoundStation2 Avaya. Q: Who can sell the SoundStation2 Avaya? Do you have to be certified? A: All Polycom channels can sell SoundStation2 Avaya. Certification is not required. Q: Is this phone available in markets outside of the U.S.? A: Just like the SoundStation Premier 500D and 550D, the SoundStation2 Avaya will sell in North America and selected countries in the EMEA market.
Q: What does the SoundStation2 Avaya 2490 cost? A: The list price is $1049. Q: Can this phone be sold in markets outside of the U.S.? A: Just like the SoundStation Premier 500D and 550D, the SoundStation2 Avaya will sell in North America and selected countries in the EMEA market.
Certified for use in North America only
2009 Polycom, Inc. All rights reserved. Polycom and the Polycom logo design are registered trademarks of Polycom, Inc. All other trademarks are the property of their respective owners. Information is subject to change without notice.

SoundStation2 AVAYA 2490

USER GUIDE / ADMINISTRATOR GUIDE
User Guide and Administrator Guide
IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, the following safety precautions should always be followed to reduce the risk of re, electric shock, and injury to people. Read and understand all instructions. Follow all warnings and instructions marked on the equipment. Installation must be performed in accordance with all national wiring rules. The outlet to which this equipment is connected must be installed near the equipment, and must always be readily accessible. This equipment can be hazardous if immersed in water. To avoid the possibility of electrical shock, do not use this equipment while you are in the bathtub or shower, or when you are wet. If you accidentally drop the equipment into water, do not retrieve it until you have rst unplugged all cords. Do not reconnect this equipment until it has dried thoroughly. Avoid using this equipment during electrical storms in your immediate area. There is a remote risk of electric shock from lightning. Urgent calls should be brief. Even though protective measures may have been installed to limit electrical surges from entering your home or business, absolute protection from lightning is impossible. If you suspect a natural gas leak, report it immediately, but use a telephone away from the area in question. The SoundStation2 Avayas electrical contacts could generate a tiny spark. While unlikely, it is possible that this spark could ignite heavy concentrations of gas. Never push objects of any kind into the SoundStation2 Avaya through housing slots as they may touch hazardous voltage points or short out parts that could result in a risk of electric shock. Never spill liquid of any kind on the telephone. If liquid is spilled, contact service personnel. To reduce the risk of electric shock, do not disassemble SoundStation2 Avaya. Opening or removing covers may expose you to hazardous voltages. Using incorrectly reassembled equipment can cause electric shock. If your telephone equipment does not work properly, refer to the section describing how to connect service. The support telephone number can be found on the back cover of this booklet. Never install telephone wiring during a lightning storm. Never install telephone jacks in wet locations unless the jack is specically designed for wet locations. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected from the network interface. Always use caution when installing or modifying telephone lines.

SAVE THESE INSTRUCTIONS

Table of Contents
Thank You.. 5 Overview... 5 Parts List.. 6 System Compatibility. 7 Setting up SoundStation2 Avaya.. 7 Features.. 9
LED Indicators.... 9 Buttons... 9 Understanding the Display... 9
Using SoundStation2 Avaya. 10
Placing a Call... 10 Answering a Call... 10 Answering a Second Call.. 10 Ending a Call.... 10 Call Hold.... 11 Call Mute.... 11 Call Timer... 11 Redial.... 11 Ringer Volume Adjustment... 12 Dial Tone and Volume Adjustment... 12 Speaker Volume Adjustment... 12 Display Contrast... 12 Ring Type... 13 Back Light... 13 Language.... 14 Special Audio Mode... 15 Conferencing - using the button... 15 Bridge Soft Key... 16 Phone Book... 17 View System Information... 19 Auxiliary Audio Port... 20 Using the DEFINITY Phone... 20

Troubleshooting.. 22

No Dial Tone.... 22 Does Not Ring.... 22 Flickering LCD.... 22 Keypad Input Doesnt Register... 22 Mufed or in a well Reception... 22

Short Silences, Echoes, or Clipped Speech.. 23 Physical Damage... 23 For Best Performance... 23 LCD Messages.... 24
Administrative Setup - Overview. 26
Passcode.... 27 Location Information... 28

Diagnostics.. 30

Mic (Microphone) Test... 30 Console SPKR (Speaker) Test... 30 Restore Defaults... 31
Specications and Warranty Information. 32
Limited Warranty and Limitation of Liability.. 33 FCC Rules... 35 Canadian Department of Communications Notice.. 35

Thank You

Thank you for choosing the Polycom SoundStation2 Avaya. This conference phone can be connected directly to DEFINITY and System 75/85 digital ECS telephone systems. There is no need for analog terminal adapters, analog lines or analog line cords to support your conferencing system. In this User Guide, you will nd everything you need to quickly set up your new conference telephone. Be sure to verify with your System Administrator that your network is prepared for conguring your SoundStation2 Avaya telephone. Lastly, it is important that you read the Parts List, and the Safety Notices section in this guide before you begin using the SoundStation2 Avaya.

Overview

SoundStation2 Avaya is a perfect entry level conference telephone for your business, suitable for use in small to medium-sized conference rooms and ofces. SoundStation2 Avaya features: Acoustic Clarity Technology Polycoms legendary technology that automatically allows people on both sides of the call to speak at the same time. Enhanced User Interface A backlit LCD display and three soft keys make the phone very easy to use. Caller related information such as CallerID is easy to read and the built-in phonebook and speed dial list can hold up to 25 entries. Multi-language Support Set the phone up to display the language that you are most comfortable with. Choose from English, French, German, Italian, Norwegian, Spanish, and Brazilian Portuguese. Enhanced Connectivity Options Simply connect a pair of extension microphones to the telephone to extend the microphone pickup range.
SoundStation2 Avaya User Guide - 5

Parts List

The following items are included in your SoundStation2 Avaya package. Check this list before installation to ensure that you have received each item.
SoundStation2 Avaya Console
If you are missing any items, please contact your SoundStation2 Avaya reseller.
Console to Interface Module Cable

Network Cable

Interface Module
RJ11 to RJ45 Adapter Cables (Additional adapters supplied in some countries.)
Extension microphones (Sold as an accessory.)
Power Adapter (Varies by country.)

Documentation/CD

SoundStation2 Avaya User Guide - 6

System Compatibility

SoundStation2 Avaya is compatible with any DEFINITY digital voice port that supports the 6400, 7400 or 8400 series phones (with the exception of the CallMaster series.) Connection Requirement: Requires standard DEFINITY wall jack. RJ45/ RJ11 adapter cables are included for your convenience.

Setting up SoundStation2 Avaya
1. Insert the short Network Cable into the SoundStation2 Avaya Interface Module jack marked with the Network icon ( ). Plug the other end into the digital voice jack, as shown. If the connector does not fit, you will need one of the optional RJ11 to RJ45 Network Cables for connection to the wall jack, and for your phone should you choose that option. This cable has a smaller connector on one end, so try it both ways. You have the option to install a DEFINITY series telephone along with your SoundStation2 Avaya: 1. Plug the DEFINITY Telephone cable into the jack on the Interface Module indicated by the telephone icon. If the connector does not fit you will need one of the optional cables as a replacement for your phone cable. This cable has a smaller connector on one end, so try it both ways. 2. Plug the long Console to Interface Module cable into the jack on the Interface Module labeled with the icon as shown.
Any digital phone supported by your telephone network can be connected to the phone jack on the Interface Module.
SoundStation2 Avaya User Guide - 7
3. Plug the other end into the slot
under the SoundStation2 Console as illustrated. Then thread the cable through the channels on the underside of the console as shown at right. 4. Plug the Power Adapter Cable into the Interface Module jack marked then plug the Power Adapter into the electrical outlet. The first time the SoundStation2 Avaya is powered up and connected to the network through the Interface Module, it will run a brief self-test and synchronize itself with your telephone network. During this time the LEDs will blink. When the process is complete you will hear a tone and the LEDs will switch off. This process can take 20 seconds. The SoundStation2 Avaya is designed for greater room coverage with extended microphones. If using the optional extension microphones, connect to SoundStation2 as shown at right. Place the SoundStation2 Avaya on a flat, stable surface in the center of the room. If using the extended hypercardiod microphones, for the best coverage, position as shown in the example to the right.

Ready State

SoundStation2 Avaya will display a Ready message upon power up and completion of initialization. The Ready message is also shown English after a call is completed and the phone is available for the next call.

5551212

SP DIAL PH BOOK REDIAL
SoundStation2 Avaya User Guide - 8 BEREIT German

Connection Diagram

Features

LED Indicators

The LEDs located on the top of your SoundStation2 Avaya indicate the current status of your conference phone: Green - your call is in progress. Blinking green - a call is incoming. Red - your call is muted. Blinking Red - your call is on hold.

Buttons Menu

Displays a menu of settings and options.

Scroll

Navigate up or down through displayed lists.
Exits from current screen to previous menu.

Select

Choose a menu item.

Soft Keys

Volume
The screen will display labels for these keys to identify their context-sensitive functions.
Use these to adjust the volume of the speaker, ringer and dial tone.

Mute Conference

Call or join call participants during a conference call.
Answers incoming calls, dials a call, ends a call, and provides dial tone.
Toggle on or off during a conversation.

Dial Pad

These 12 keys provide the 10 digits, the 26 alphabetic characters, and special characters available in context sensitive applications.
Understanding the Display 5551212

English

Information Area
SP DIAL PH BOOK REDIAL 5551212
SoundStation2 BEREIT Avaya User Guide - 9
This Phones Number Soft Key Functions
The screen will display labels for these keys, to identify their context-sensitive functions.
Using SoundStation2 Avaya

Placing a Call

SoundStation2 Avaya allows you to place a call over a digital line. Several methods are available to initiate a call.
Direct Dial Indirect Dial
1. To obtain dial tone, press the key. 2. Dial the desired number.
1. From the Ready screen, dial the desired number. 2. Press the key or the SEND soft key to make the call. If you make a mistake entering the telephone number, press the <DEL soft key.
To cancel the call, press the key.
Press the CANCEL soft key to cancel the call or wait for 20 seconds.

Answering a Call

Press the key or any number key to answer an incoming call. Pressing the key will override all other telephone activity. The three LEDs will blink green when the phone rings, and the display will show Incoming Call.

Ending a Call

To end a call, press the

CALL ENDED

BEENDET

SP DIAL PH BOOK

00:05:23

REDIAL

SoundStation2 Avaya User Guide - 10 German

Call Hold

To place a call on hold, press the English HOLD soft key. The LEDs on the top of your SoundStation2 Avaya will blink red. To resume a call, press the RESUME English soft key. German

15555552222

00:01:15

5551212 5551212

HOLD 00:01:15

RESUME HALTEN

Call Mute
German To mute a call, press the mute butEnglish ton. The LEDs on the top of your SoundStation2 Avaya will glow red when your call is muted. French Spanish To release mute, press theEnglish mute German button again.
Italian French Spanish German Spanish

15555552222 15555552222

WEITER ESPERA HOLD 15555552222

HALTEN 00:01:15 00:01:15

ESPERA MUTE 00:01:15 00:01:15
GARDE REANUDAR HOLD HALTEN 5551212

Call Timer

Call progress on an active call is moniNorwegian Italian tored through a local call timer. This is Spanish French visible within the active call window on English the display.
Portuguese Norwegian (Brazilian) Italian French German
ATTESA REPRISE HALTEN ESPERA 15555552222
GARDE 00:01:15 STUMM 00:01:15
ATTESA 00:01:15 00:01:15 SILENCIAR 00:01:15

Redial

SoundStation2 Avaya stores the number Portuguese Italian be Norwegian that was last dialed. This number(Brazilian) can Spanish recalled using the REDIAL soft key. English Press the REDIAL soft key. The last number called will be displayed Portuguese Norwegian and dialed. (Brazilian) French OR German Press the key and then the REDIAL soft key. The last numPortuguese Italian ber called will be displayed and (Brazilian) dialed.

Spanish

00:01:15 ESPERA MUTE READY00:01:15
FORTSETT GARDE ATTESA 15555552222 5551212
00:01:15 HOLD 00:01:15 SECRET 00:01:15 ESPERA HALTEN
HOLD HOLD RIPRENDI ESPERA GARDE 5551212
GARDE HOLD ESPERA KURZWAHL TEL.BUCH WIEDERW. 15555552222
ATTESA ESPERA MARC RP DIR TEL RELLAMAR 15555552222
00:01:15 DEMP BEREIT 00:01:15

00:01:15 MUDO PREPARADO

ESPERA RETOMAR ATTESA HOLD REDIAL 5551212
Norwegian SoundStation2 Avaya User Guide - 11 French PRT

Ringer Volume Adjustment

When the SoundStation2 Avaya is in Ready state or on hook, press the Volume buttons to adjust the ringer volume.

iag nD ram

ram iag nD tio nec on C
Dial Tone Volume Adjustment

io ect nn Co

BACKLIGHT LANGUAGE RINGER TYPE
SoundStation2 Avaya User Guide - 14

Special Audio Mode

This feature allows you to take advantage of the SoundStation2 Avayas speaker and microphones. For example, if you were in a call on your mobile phone, you could connect your mobile phone to the SoundStation2 Avaya and use its speaker and microphones to continue your conversation and include everyone in the room in the conversation. A 2.5 mm jack marked is used to connect together audio devices like mobile phones. Cables and/or adaptors are not included with SoundStation2 Avaya.
The Phone Book can be viewed during a call with a mobile phone. Calls may not be placed via the Phone Book while connected. A mobile phone cannot join a call in progress on SoundStation2 Avaya.

Conferencing - using the

You can establish multi-party calls with your SoundStation2 Avaya as follows:

Adding a call:

button
1. While on an active call, press the Conference button. The rst call is automatically placed on hold. 2. Dial the number you wish to call. You may use the Redial or Direct Dial method. 3. Press the Conference button or JOIN soft key to join the second call.
Once added to the conference, calls cannot be selectively dropped without terminating the conference call. Take care to terminate unwanted calls - busy tone, voicemail, a person otherwise occupied - by pressing the CANCEL soft key before pressing CONF to begin the next attempt. Far end participants may hang up at any time.
SoundStation2 Avaya User Guide - 15
OR 1. Press the HOLD soft key to place the rst call on hold.
2. Press the Conference button and enter the number you wish to call. You may use the Redial or Direct Dial method.
Conferencing features, including the number of parties that can be conferenced vary by ECS/Definity system. Check with your System Administrator if you are unsure about the conferencing services provided.

Bridge Soft Key

You may program the telephone number of your preferred audio conferencing bridge or service into the SoundStation2 Avaya so that it is immediately available.
Programming the Bridge number:

1. Press the PH BOOK soft key and then the NEW soft key. 2. Enter information in the Name, Phone# (telephone number including any prexes, such as 9 and/or 1), and company eld using the alphanumeric keys on the dial pad. You can move between elds using the Scrolling buttons. 3. Press the SAVE soft key. You can accept the next available speed dial number assigned to your new entry or you can choose your own speed dial number by using the Scrolling buttons or the dial pad. 4. Press the OK soft key to save or the BACK soft key to edit the phone book entry.

Name: _ PH#: CO:

CANCEL

Name: Charles_ PH#: CO:

<DEL
Name: Charles White PH#: 5555559876 CO:
Charles White Speed Dial #:24 BACK OK
SoundStation2 Avaya User Guide - 18

Editing an entry:

1. Choose the entry you wish to edit and press the Select button. 2. Press the CHANGE soft key. Using , select the Scrolling buttons the eld you wish to edit. 3. Using the alphanumeric keys on the dial pad, make changes. 4. Press the SAVE soft key. You can accept the current speed dial number assigned to the entry or you can choose another speed dial number by using the Scrolling or the dial pad. buttons 5. Press the OK soft key to save or the BACK soft key to edit the phone book entry.

Deleting an entry:

23 Charles White 5555559876 CHANGE REMOVE DIAL
1. Choose the entry you wish to delete and press the Select button. 2. Press the REMOVE soft key. Press the OK soft key to remove or the CANCEL soft key to leave the menu without removing.

REMOVE FROM PH BOOK?

23 Charles White CANCEL OK

View System Information

This feature displays the following information about the SoundStation2 Avaya: Location and Number and System Information.
Location and Number System Information
1. Press the Menu button and choose This Phone. 2. Cycle through the options using and the Scrolling buttons choose Location and Number, and then press the Select button.
1. Press the Menu button and choose This Phone. 2. Cycle through the options using and the Scrolling buttons choose System Information, and then press the Select button.
SoundStation2 Avaya User Guide - 19

Auxiliary Audio Port

SoundStation2 Avaya offers an auxiliary audio port that allows external devices to connect to the conference phone. A typical example is to record conference call audio by connecting an external recording device. 1. Connect an external recording device, such as a cassette tape recorder, via the auxiliary jack on the interface module. The auxiliary jack is marked AUX I/O. 2. Press the Menu button and choose Settings. 3. Choose Aux Audio and press the Select button. Cycle through the options using the Scrolling button. 4. Press the SAVE soft key or Select button to save the setting. The setting for auxiliary audio needs to match the kind of device that is being connected to the phone. Wireless Mic = audio will be received from a wireless microphone device. Record Out = all audio will be sent to an audio recording device. Ext Speaker = audio will be sent to a connected external speaker.

AUX I/O

Using the DEFINITY Phone
When the SoundStation2 Avaya is not in use you may use the DEFINITY phone (connected to the Interface Module) and it will function as usual.
Answering a call on the DEFINITY Phone:
Incoming calls will ring on both the DEFINITY phone and the SoundStation2 Avaya. If you answer the call on the DEFINITY phone and
want to transfer it to the conference phone, simply press ON/OFF on the conference phone and hang up the handset. The LED's will blink red to
SoundStation2 Avaya User Guide - 20
indicate the hold state and the display will show Line in Use until the handset is returned to the cradle, then return to the green steady state.
The call will be active on the conference phone and all functions will be as defined for calls initiated on the conference phone.
Conferencing - using the DEFINITY phone:
Conference calls already established on the DEFINITY phone can be easily transferred to the SoundStation2 Avaya. Press the ON/OFF button on the conference phone then replace the DEFINITY handset. The LEDs will blink red to indicate the hold state and the display will show Line in Use until the handset is returned to the cradle, then return to the green steady state. The SoundStation2 Avaya will function as if the conference call had originated on the conference phone. If the ECS limit has not been reached, new parties may be added as described earlier.
Transferring conferences before the cycle is complete, such as before the call is established, and included or dropped, will result in dropping all callers if you subsequently push the ON/OFF button on the conference phone.
Call Mute - using the DEFINITY Phone:
If you have a DEFINITY phone connected to the Interface Module, and your SoundStation2 Avaya is in use, you may use your phone to break away from the public conference call to speak privately to the far end(s) without disconnecting the conference call.
When you lift the handset, all microphones and the speaker on the console are muted. The red LEDs will blink to indicate the hold state and the display will show Line in Use. When the handset is returned to the cradle, the conference call is resumed and the LEDs return to a steady state.

SoundStation2 Avaya User Guide - 23

LCD Messages

The following messages are displayed on the LCD.

LCD Message

Ready Call Ended Mobile Phone In Enter Number

What it means:

Phone is in idle state and ready to make calls. The call has been dropped. A mobile phone is plugged in to the mobile phone jack OR a mobile phone call has been initiated. Enter the number you wish to dial.

What you will see:

Idle screen. Call Ended with elapsed time indicated. Mobile Phone In Digits of the number you are dialing.
SoundStation2 Avaya User Guide - 24

Administrator Guide

SoundStation2 Avaya Administrator Guide - 25
Administrative Setup - Overview
The Administrative Setup menu consists of the following options. The Administrative Setup menu can be passcode protected by setting an optional passcode. Subsequent access to this menu will require passcode entry. Location: Location Name This Phone # Enter a name for the SoundStation2 Avayas location, such as Conf Room B. Enter the SoundStation2 Avayas telephone number.
Passcode: Set an optional passcode. (Default: no passcode is set.) Mic Test Console Speaker Test Restore Defaults View the sample level received by each microphone. Select acoustic test signals to drive through the SoundStation2 Avayas speakers. Reset all custom settings and data entries. Restores original default settings. Diagnostics:
SoundStation2 Avaya Administrator Guide - 26

Passcode

When you select Passcode from the Admin Setup menu, the screen will display whether or not a passcode is currently assigned.

Assign a passcode:

1. Press the Menu button , LOCATION choose Admin Setup using the PHONE SYSTEM PASSCODE Scrolling buttons , and press the Select button. Choose PASSCODE Passcode using the Scrolling buttons , and press the Select NOT ASSIGNED button. ASSIGN 2. Press the ASSIGN soft key and enter a three-digit passcode. If you make an error, press the <DEL soft ENTER NEW key to erase the error. 3. Press the SAVE soft key. You may Passcode:_ press the CANCEL soft key or the SAVE CANCEL <DEL Exit button if you choose not to save the passcode. Record the passcode. If the passcode is forgotten, contact Polycom Support at www.polycom.com/support and click on How to Contact Support and Service for your local support contact information.

Remove a passcode:

ADMIN SETUP
Removing the passcode removes the requirement for an access passcode for the Admin Setup menu. 1. From the Admin Setup menu, choose Passcode using the Scrolling buttons and press the Select button. 2. Press the REMOVE soft key, enter the current passcode, and press the ENTER soft key. If you decide not to remove the passcode, press the CANCEL soft key or the Exit button. If you enter an incorrect passcode, you will be notied to try again. If you make an error, press the <DEL soft key to erase the error.

Polycom will not be liable under this limited warranty if its testing and examination disclose that the alleged defect or malfunction in the product does not exist or results from: Failure to follow Polycoms installation, operation, or maintenance instructions; Unauthorized product modication or alteration;
Unauthorized use of common carrier communication services accessed through the product; Abuse, misuse, negligent acts or omissions of Customer and persons under Customers control; or Acts of third parties, acts of God, accident, re, lightning, power surges or outages, or other hazards.
SoundStation2 Avaya Administrator Guide - 33
WARRANTY EXCLUSIVE. IF A POLYCOM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMERS SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICES PAID, AT POLYCOMS OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF

Service Agreements

LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. POLYCOM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS. assistance or information on service programs, please visit Polycoms website at www.polycom.com and select the Support menu.
If you purchased your product from a Polycom Authorized Reseller, contact the Authorized Reseller for information about service agreements applicable to your product. For technical

Disclaimer

Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers, or the limitation of liability for personal injury, so the above limitations and exclusions may be limited

Governing Laws

in their application to you. When the implied warranties are not allowed to be excluded in their entirety, they will be limited to the duration of the applicable written warranty. This warranty gives you specic legal rights which may very depending on local law.
This Limited Warranty and Limitation of Liability shall be governed by the laws of the State of California, USA, and by the laws of the United States, excluding their conicts of laws principles. The United Nations Conven-
tion on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this Limited Warranty and Limitation of Liability.
SoundStation2 Avaya Administrator Guide - 34

FCC Rules

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. In accordance with part 15 of the FCC rules, the user is cautioned that any changes or modifications not expressly approved by Polycom Inc. could void the users authority to operate the equipment.
Canadian Department of Communications Notice
This Class [A] digital apparatus complies with Canadian ICES-003. Cet appareil numrique de la classe [A] est conforme la norme N M B-003 du Canada.
SoundStation2 Avaya Administrator Guide - 35
Technical Support in the United States Internet http://www.polycom.com/support Polycom WW Headquarters: Polycom, Inc. Corporate Headquarters 4750 Willow Road Pleasanton, CA 94588

2005 Polycom, Inc. All rights reserved. Polycom, the Polycom logo design, and SoundStation are registered trademarks and SoundStation2 Avaya is a trademark of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective companies. Specications are subject to change without notice. 3810-17090-001 Rev. A