Polycom MGC-100

Multipoint and gateway platform support for your video, voice and unified conferencing needs, today and tomorrow
Polycom MGC-100 Benefits One MGC platform supports your audio, video and unified multipoint and gateway conferences over any network Flexible configurations and upgrades specifically address your requirements for conference support Low to high end scalability port and feature capacities to build needed conference support today and address requirement for support in the future System reliability and ease of maintenance proven high levels of performance and ease of maintenance and support Full, automatic transcoding enables the seamless connection of audio and video endpoints into a conference Shared resource system architecture MGC hardware and software improves system reliability, and decreases the cost of ownership Easy, clearly defined migration path provides investment protection and the flexibility to increase capacity or add new conference support capabilities, when they are needed
Polycoms MGC-100 delivers a high level of reliable multipoint and gateway conferencing support and unique capabilities to flexibly build conferencing solutions, regardless of audio, or video endpoint or network connection.
Low to high end scalability, the industrys best transcoding and the full resource sharing architecture of the Polycom MGC-100 makes it easy to transition from switched to packet based service support. Build VideoPlus Polycom MGC-100 configurations to support ISDN and/or IP video multipoint and gateway conferences. VoicePlus configurations can support PSTN and/or VoIP. Build a Unified Conferencing configuration that supports voice and video conferencing over any network. Polycoms MGC-100 can be configured to support revolutionary features such as Click&View and key pad conference management control in an audio, video or unified conference. The platform for The Polycom Office With integrated video, voice, data and Web capabilities. The Polycom Office is the only solution that offers you an easy way to connect, conference and collaborate any way you want.
Connect. Any Way You Want.
Polycom MGC 100 scalable support for multipoint voice, video, unified, and gateway conferencing Polycoms MGC-50 and MGC-100 platforms support scalable conferencing and gateway solutions, deliver proven reliability and ease of support. The 8 slot MGC-50 can be used in either a distributed or centralized deployment of conferencing and gateway services. The 16 slot MGC-100 with twice the scalable capacity of the MGC-50 and redundant powers supplies meets the requirements for a centralized service requiring support for a large number of ports, features and multiple network connections, dedicated, switched and packet.
Multi-network support for voice, video, and unified conferences IP (H.323) and ISDN (H.320) video PSTN and VoIP voice Audio and video system capacities Audio MGC-50 PSTN, 480 ports MGC-50 VoIP, 384 ports MGC-100 PSTN, 860 ports MGC-100 VoIP, 768 ports Video MGC-50 H.320 ISDN/T1 @ 384 kbps, 61 ports MGC-50 H.320 ISDN/E1 @ 384 kbps, 64 ports MGC-50 H.323 IP @ 384 kbps, 192 ports MGC-100 H.320 ISDN/T1 @ 384 kbps, 122 ports MGC-100 H.320 ISDN/E1 @ 384 kbps, 144 ports MGC-100 H.323 IP @ 384 Kbps, 384 ports Flexible deployment options Choice of MGC platform MGC-50 Customizable, enterprise platform MGC-100 Customizable, large - enterprise/carrier - class platform Centralized or distributed network deployments Configure to support audio, video or unified conferencing Transcoding Audio Algorithms G.711, G.722, G.722.1, G.723, G.728, Siren 7, Siren 14 Networks IP, ISDN, T1 Network Speed 128 Kbps up to 2 Mbps Resolution QCIF or CIF Video Algorithms H.261, H.263, H.264+ Frame Rate 7.5 fps-30 fps 60 fields-per-second Data Rates 6.4-46.4 Kbps MLP, 64-128 Kbps HMLP Resource Sharing Software Resource Sharing MGC operating system software Unified Conference Suite - IVR/DTMF audio & video - Greet and Guide Virtual Conference Suite - Virtual meeting rooms - Single number per conference - Auto-detect endpoint capabilities - Auto-extend and terminate the conference Packet Commander Hardware Resource Sharing MGC platform Audio, video, network, and data modules IP QoS support Reorders and synchronizes incoming IP packets IP Error Resiliency IP Precedence Support IP DiffServ Support Firewall Security Works with existing data firewalls MGC platform firewall solution is Check Mark certified Polycom MGC platform management tools MGC Manager Windows-based application for configuration, scheduling and monitoring WebCommander Web-based scheduling and management Personal Scheduler Microsoft OutLook conference scheduling IVR/DTMF Touch tone UI to conference features API Software Developers Kit (SDK) CDR Collector Polycom MGC-100 Technical specifications Audio support G.711a, G.711u. G.722, G.722.1, G.723.1, G.728, Siren 7, Siren 14 Video support H.261, H.263, H.264+ 30 frames per second, 60 fields per second QCIF and CIF video resolution Conference data rates 128 Kbps to 2 Mbps Network interface support 10/100 Ethernet 2 PRI Interface ISDN and Dedicated, T1/EPRI Interface ISDN and Dedicated, T1/EPRI Interface ISDN and Dedicated, T1/E1 MGC-50 chassis dimensions Height 40.8 cm (16 inches) Width 38.1 cm (15) Depth 50.2 cm (19 inches) 8 Slot Chassis Power, 120-230VAC, 50/60Hz

MGC-100 chassis dimensions Height 40.8 cm (16 inches) Width 58.4 cm (23) Depth 50.2 cm (19 inches) 16 Slot Chassis Power, redundant power supplies, 3 load sharing 110-240 VAC, 50/60 Hz, -48 DC NEBS Level 3 Compliance with special-order systems MGC-50 and MGC-100 chassis operating environment Oper Temp 10 to 40 C (50 to 104 F), 3400 BTU/hr Storage Temperature -40 to 70 C (-40 to 158 F) Relative Humidity 15% to 90% non-condensing Operating Altitude Up to 3,000 m (10,000 ft) Storage Altitude Up to 12,000 m (40,000 ft) Operating ESD +8kV Storage ESD +15kV
2003 Polycom, Inc. All rights reserved. Polycom and the Polycom logo are registered trademarks and The Polycom Office, MGC,Polycom WebCommander and Siren are trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective companies. Specifications subject to change without notice.

1-800-224-7083

www.ivci.com
Part No. 3726-07786-001. Rev. 7/03

Polycom MGC-25 / MGC-50 / MGC-100
Frequently Asked Questions
What is the MGC-25? Polycoms MGC-25 is a plug-and-play, multi-network conferencing platform that delivers economical, easy-to-use multipoint voice, video and gateway conferencing in 10 popular configurations, which include gateway only; voice only; and unified (voice, video, data, Web). What is the MGC-50 and MGC-100? Polycoms MGC-50 and MGC-100 multipoint unified conferencing platforms support scalable and customizable conferencing and gateway solutions, including any combination of voice, video, data and Web applications. The 8 slot MGC-50 can be used in either a distributed or centralized deployment of conferencing and gateway services. The 16 slot MGC-100 has twice the capacity of the MGC-50, includes redundant power supplies and meets the requirements for a centralized service application. What are the primary differences between the MGC-25 in comparison to the MGC-50 and MGC-100? The primary differences between the MGC-25 in comparison to the MGC-50 and MGC-100 are: The MGC-25 comes in set system and feature configurations, while the MGC-50 and MGC-100 are custom configurations according to specific customer requirements. The MGC-50 and MGC-100 are scalable and the configurations can easily be changed or upgraded to meet user needs. What are the primary differences between the MGC-50 and the MGC-100? The primary differences between the MGC-50 and the MGC-100 are: The MGC-50 has 8 universal slots versus 16 universal slots on the MGC-100. The MGC-100 can be purchased with redundant power supplies. This is not an option on the MGC-50. What are the similarities between MGC-25, MGC-50 and MGC-100? The MGC-25, 50 and 100 all use the same software and hardware system architecture. This enables all the platforms to offer the same features and functionality, including the same scheduling and management applications. The shared resource architecture of the What makes the MGC-25 a plug-and-play platform? The MGC-25 is designed with an LCD and keypad and comes with a self guided wizard to make it easy for anyone to do the installation. With the LCD and keypad, the installer does not need an additional device to set the initial IP address of the system. The selfguided wizard takes the installer through configuring the system and will only guide the installer through the configuration windows necessary based on the purchased configuration. What applications/configurations does the MGC-25 support? The MGC-25 supports 10 preset configurations. GW 1 Single PRI Gateway GW 2 Dual PRI Gateway IP port IP MCU IP 16+ - 16 port IP MCU plus 8 PSTN voice ports IP 16+ V 16 port IP MCU plus 8 PSTN voice ports and video processing with advanced continuous presence, transcoding and Click&View Unified 24 Maximum of 24 ports for voice (VoIP & PSTN) and video (ISDN & IP) Unified 24 V - Maximum of 24 ports for voice (VoIP & PSTN) and video (ISDN & IP) with video processing including advanced continuous presence, transcoding and Click&View ISDN V 7 to 10 @ 384 kbps T1/E1 port ISDN MCU with video processing including advanced continuous presence, transcoding and Click&View VoicePlus PSTN voice ports VoicePlus PSTN voice ports MGC-50 and MGC-100 is also supported on the MGC-25 and provides inherent back-up of systems resources and flexible conferencing support. All advanced features such as transcoding, IVR/DTMF support, advanced continuous presence, and Click&View capabilities can be supported on all platforms.
Connect. Any Way You Want.
Polycom MGC-25 / MGC-50 / MGC-100 Frequently Asked Questions
What happens if I initially purchase the MGC-25 VoicePlus 24 configuration but later I want to add video conferencing to my network? No problem. A customer can purchase any configuration of the MGC-25 and upgrade to the Unified 24 configuration without buying another MGC-25 system. An upgrade to the Unified 24 configuration is a software upgrade. Are there any differences in the conference applications and network support on the MGC-25, MGC-50 and MGC-100? There are no differences in the conferencing capabilities over any network connection supported by the MGC. What do you mean by - hardware and software shared resources architecture? This means that the MGC software is common for all conferences and resource management on the MCU. The hardware resources allocate and share software resources dynamically between voice and video conferences to support any conferencing activity. Additionally, the MGC has built in gateway functionality to support multi network configurations. There are no islands of technology on the MGC platform that cannot be used to support a conference. Has the MGC-50 and MGC-100 hardware architecture changed? No. The MGC-50 and 100 is a proven, purpose-built platform which supports some of the largest video conferencing deployments in the world. The MGC architecture is a stable platform which protects your investment and makes adapting to changing requirements easy with a clearly defined migration path. Is the transcoding feature supported on the MGC-25, MGC-50 and MGC-100 Have the MGC modules changed? Yes. The resource modules are always being refreshed with the latest technology, including DSPs. What are the advantages of the MGC 50/100 architecture? The MGC architecture is a highly reliable and scalable, carrier class architecture with hot swappable modules, universal slots and built in redundancy. To support new emerging technologies or features, either the capabilities of the existing resource modules are enhanced or new hardware modules are introduced. The MGC software is enhanced with every new version to support the management of these modules. What are the advantages of having the 50/100 MGC hot swappable architecture instead of a closed box, mix and match MCU solution? There are several advantages of having the MGC hot swappable architecture: Redundancy If a module fails in a MGC, it can be taken out of the MGC without affecting any other module. If there is an alarm sign on a module during an ongoing conference, the conference can be moved to another module without affecting the conference status. This option does not exist in a closed box MCU. If the MCU fails, no conferences take place. Flexible Migration Path Any hardware module can be easily configured in the MGC to meet growing or changing requirements, making the MGC highly customizable. There is no migration path in a closed box MCU solution. Is On Demand conferencing supported on the MGC-25, 50 and 100? Yes, all MGC platforms support all the functionalities of On Demand conferencing, including Entry Queues, Personal Numbers, Virtual Meeting Rooms, and the ability to link to an external database to validate conference and participant attributes. any different from other manufacturers? Yes, the transcoding supported on all MGCs is the only transcoding solution that will automatically transcode the 65,000 different permutations of network protocols, frame rates, video resolutions, data rates, audio algorithms and video algorithms. Other vendors transcoding solutions do not transcode across all of the elements. Also, audio transcoding functionality is a standard feature in all MGC platforms. The Polycom MGC can connect any conference participant regardless of connection attributes. Transcoding makes voice and video conferencing extremely reliable and users can utilize their conferencing equipment at optimum capabilities. What is the difference between IP software Continuous Presence and the advanced continuous presence with enhanced video processing hardware? IP software Continuous Presence comes as a standard feature in all IP systems. IP software Continuous Presence only supports IP participants and two different types of continuous presence layouts. Polycoms advanced Continuous Presence supports ISDN and IP participants, up to 27 different layouts and visual effects with borders, speaker indications, site names and background colors, using the Video+ module. How do the MGC-50 and MGC-100 address firewall security issues inherent in IP conferencing, which includes participant sites inside and outside the firewall? The MGC-50 and MGC-100 have the unique ability to be set-up with different IP module addresses that can reside inside the firewall and outside the firewall. Conference connections that come into a conference from outside the firewall connect to a IP module outside the firewall. All TCP/IP protocols are removed from the data stream as it is routed across the MGC backplane to the IP module inside the firewall and the endpoint within the enterprise. The firewall security capabilities have CheckMark certification. Unified Conferencing The MGC enables multi network, gateway and unified conferencing configurations in the same chassis. In a closed box solution, several MCUs need to be mixed and matched in order to enable multi network capability. The MGC is the only MCU to provide unified conferencing in the marketplace. Maximum Capacity Utilization In a multi network and Unified MGC all the hardware resources can be used to their maximum capacity. In a closed box MCU solution, resources are lost in the process of mixing and matching between different MCUs and Gateways. Firewall The MGC easily addresses the firewall security issues in IP conferencing. A closed box solution cannot provide this capability.

Is there an API for the MGC architecture? There is a comprehensive XML API available for custom software integration. This API is consistent for all services delivered on the MGCs architecture. The API made available to the customer and third party integrators is the same API used to support all other MGC applications including Polycom MGC Manager. This means that the API included in any release of the MGC will be current. Are conferences on the MGC-25, MGC-50 and MGC-100 secured? Yes, there are several ways to conduct secured conferencing on the MGC Platform. MGC Version 7.0 supports Advanced Encryption Standard (AES), that can be enabled at the conference or participant level. When using Meeting Rooms for On-Demand conferencing the chairperson has extensive conference control. Each Meeting Room has a unique conference password, and the chairperson has the right to block any unauthorized participants from joining the meeting. The chairperson can lock an ongoing conference, terminate select participants and enable announcement of participants names as they enter or exit the conference. When an external database is used for On-Demand conferencing, additional security validation can be implemented based on the user profile (conference ID, numeric ID, chairperson ID etc.) The MGC-50/100 architecture supports an integrated firewall gateway solution, as well as several MPI modules that can be connected directly to an encryption device. There are also some inherent security features because of the MGC-50/100s modular architecture.
What are the key new features in Release 7.0 (Q4/2004)? Feature IP Enhancements Enhanced Network Security High Quality Video Resolution Higher Capacity Modules Enhanced Video Compression Standards based People and Content Unique Voice Conferencing Feature Increased network reliability Increased scalability Enhanced tools Protocol SIP AES encryption, DNS, NAT 4CIF, XGA MUX+ H.264 (VSW & CP) H.239 Silence IT RTP/RTCP Monitoring, Alternate GK H.323 P+C cascade XML API
2004 Polycom,Inc. All rights reserved. Polycom and the Polycom logo are registered trademarks and MGC and Click&View are trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective companies. Specifications are subject to change without notice.

Polycom Headquarters:

www.polycom.com
4750 Willow Road, Pleasanton, CA 94588 (T) 1.800.POLYCOM (765.9266) for North America only. For North America, Latin America and Caribbean (T) +1.925.924.6000, (F) +1.925.924.Bath Road, Slough, Berkshire SL1 4DX, (T) +44 (0)1753 723000, (F) +44 (0)Polycom Hong Kong Ltd., Rm 1101 MassMutual Tower, 38 Gloucester Road, Wanchai, Hong Kong, (T) +852.2861.3113, (F)+852.2866.8028

Rev. 10/04

Polycom EMEA: Polycom Asia Pacific: