Polycom PathNavigator Advanced Gatekeeper
Frequently Asked Technical Questions
Is Polycom PathNavigator a hardware or software solution? Polycom PathNavigator is a software application that runs on a Windows 2000 operating system. What are the system requirements? Server Requirements 512 MB RAM (or more) 2 GB free free hard drive space License specific Database and Hardware Requirements Licensed Endpoints 25-seat 100-seat 500-seat 1500-seat 3000-seat Database Type Microsoft Access Microsoft SQL* Microsoft SQL* Microsoft SQL* Microsoft SQL* Microsoft SQL* PathNavigator Server Hardware Pentium III 500 MHz Pentium III 650 MHz Pentium III 1.4 GHz Pentium III 1.4 GHz Pentium IV 1.9 GHz
Does Polycom PathNavigator work with other manufacturersendpoints, gatekeepers, MCUs and gateways? Polycom PathNavigator uses industry standards to ensure interoperability with third party products. Any endpoint can be registered and managed as a resource. Since it can see all the resources in a network it will utilize existing gatekeepers as neighbor gatekeepers and can work with any MCU or gateway. Polycom PathNavigator also works with and compliments the Cisco Proxy Server. What features are specific to the Polycom solution? Conference on-demand from Polycom endpoints Simplified dialing with Polycom gateways Automatically configure Polycom endpoints for Polycom OneDial on IP or ISDN networks. Endpoints seamlessly set up call forwarding Does Polycom PathNavigator replace the need for Ciscos MCM? No. Polycom PathNavigator creates a much higher level of utilization optimizing previous infrastructure investments in networks built by Cisco, Nortel, Microsoft, Lucent, etc. Polycom PathNavigator uses such products as resources in its network. Do I need both Polycom Global Management System and Polycom PathNavigator to deploy H.323 devices? No. Polycom PathNavigator is all that you need, although both will be beneficial to deployment in an enterprise. They compliment each other. Polycom PathNavigator is focused on call routing and control while Polycom Global Management System is focused on device management, monitoring and provides a Global Directory Server. Polycom PathNavigator has features that include conference ondemand, alternate routing, least-cost routing, automatic E.164 and DID assignment. Polycom Global Management System includes management and monitoring of endpoints both proactively and remotely, provisioning of endpoint settings and schedulable software updates. What is the maximum number of registration and concurrent calls that Polycom PathNavigator can manage? Currently Polycom PathNavigator can address up to 3000 registrants and 600 concurrent sessions in a direct mode. Later releases of Polycom PathNavigator will allow pooling of resources increasing these figures across additional Polycom PathNavigator servers.
One of the following operating systems: Windows Server 2003 (Service Pack 1) Windows 2000 Server (Service Pack 2 optional but recommended) Windows 2000 Advanced Server with Service Pack 1 Microsoft Internet Information Services 5.0 or higher Microsoft Access or SQL 7.0 or higher*
* SQL must be installed on a separate server
Client Requirements One of the following operating systems: Windows 98 Windows ME Windows 2000 Windows XP Internet Explorer 5.0 or higher What pack sizes does Polycom PathNavigator come in? Polycom PathNavigator comes in 25, 100, 500 and 3000 pack sizes. How many concurrent calls can the 25 pack provide? The 25-pack works a little different than the 100, 500 and 3000 pack sizes. As an ongoing promotional offer, the first 25-pack offers 12 concurrent calls when it is working in conjunction with an MGC. When two 25-packs are added together to make a 50pack, the number of concurrent calls increase to 15. Three 25packs added together offer 22 concurrent calls. If a MGC is not deployed in the same environment, a single 25-pack only offers eight concurrent calls.
Connect. Any Way You Want.
Polycom PathNavigator Advanced Gatekeeper Frequently Asked Technical Questions
What is the difference between alternate gatekeeper and redundant server? In an alternate gatekeeper environment, two servers are processing calls separately. If one of the PathNavigator servers were to go down, the Alternate PathNavigator would take on the additional load of the other PathNavigator. The endpoints that were registered with the downed server will register with the active Alternate PathNavigator. One major difference between an alternate gatekeeper and redundant server feature is that with an alternate gatekeeper, the endpoints register with an entirely different system with a different setup. In the redundant server situation, the server configuration information is the same between the primary and backup PathNavigator since the information is drawn from the same database. Furthermore, one server always acts as backup where no endpoints register with it if the primary PathNavigator is functioning; it only becomes active when the primary PathNavigator server fails. Is Polycom PathNavigator an Audio IP PBX? No. Although Polycom PathNavigator can supply rudimentary H.323 audio call processing and call forwarding, it was not designed as an audio IP PBX. Polycom PathNavigator is more like an IP and ISDN video PBX that complements both IP and circuit switched PBXs. How does auto assignment of DID numbers work in Polycom PathNavigator? A Trunk DID number range is obtained from the CO and entered into Polycom PathNavigator, assigning the appropriate E.164 to enable DID dialing. The administrator can then assign these numbers in a logical number range based on network topology. How does Polycom PathNavigator compare to the ECS, NGK or the Cisco gatekeeper? See chart below. Polycom Equipment Same features as for Non-PLCM equipment

Non-PLCM Equipment Manage Bandwidth across the network Register any manufacturers endpoints Authorize calls Dial with number, H.323 ID, E.164 Uses any Gateway or MCU

Gatekeepers

All the above features + Manage Bandwidth based on specific network topology for LAN, WAN, and Groups Automatic Alternate Routing over IP and ISDN Simple Least Cost Routing Polycom OneDial* hiding complex ISDN gateway prefixes Dial with name, email addr., URL, WINS, DNS On-line CDR and network performance monitoring Join or leave hunt groups from endpoint
All the features from the non-Polycom product column + Polycom OneDial* Hiding area and country codes, dialing from directory, multipoint on demand Endpoint interface integration for Polycom OneDial & call forwarding Automatically collect all ISDN information on endpoints Automatically provision ISDN (DID) and E.164 extensions
*Polycom OneDial capabilities enhance Polycom and non-Polycom endpoints
What is Firewall Traversal? Firewall Traversal allows IP video and voice to pass freely through network security barriers. Video data, such as different signaling information, will be able to pass through firewalls without opening up multiple ports to preserve security. Does the Firewall Traversal Support require additional licenses? No. Polycom offers Firewall Traversal support as part of the standard PathNavigator version 6 offering. What is Bandwidth Authorization? Bandwidth Authorization regulates whether ad hoc calls can be made based on the Polycom Conference Suite schedule requirements. When a user is making a nonscheduled call, PathNavigator will verify with Polycom Conference Suite to determine whether or not to allow the call.
How can I look into the health of my video network? PathNavigator now provides RTCP statistics which includes packet loss, jitter and latency over time. This helps administrators view calls and get reports for issues within the video network. RTCP statistics includes real-time graphs. How does a customer get a demo key? The customer must contact a certified Polycom reseller. The reseller will then contact the appropriate Polycom sales representative to obtain a demo key. The Polycom representative will fill out the necessary paperwork to receive a demo key. This process is not related to a purchased license key.

2004 Polycom,Inc. All rights reserved. Polycom and the Polycom logo are registered trademarks and Polycom OneDial, Global Management System and Polycom Conference Suite are trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective companies. Specifications are subject to change without notice.

Polycom Headquarters:

www.polycom.com
4750 Willow Road, Pleasanton, CA 94588 (T) 1.800.POLYCOM (765.9266) for North America only. For North America, Latin America and Caribbean (T) +1.925.924.6000, (F) +1.925.924.Bath Road, Slough, Berkshire SL1 4DX, (T) +44 (0)1753 723000, (F) +44 (0)Polycom Hong Kong Ltd., Rm 1101 MassMutual Tower, 38 Gloucester Road, Wanchai, Hong Kong, (T) +852.2861.3113, (F)+852.2866.8028

Rev. 10/04

Polycom EMEA: Polycom Asia Pacific:

Polycom PathNavigator Advanced Gatekeeper
IP and ISDN video conferencing made easy
Benefits Easier for users Minimizes technical support requirements Polycom OneDial makes dialing a video call as easy as dialing a telephone Point-click-dial from the Global Address Book Dial and receive calls from any IP media device through a firewall with Firewall Traversal Support Familiar telephone-like features: Call forwarding and Conference On-Demand Simplified deployment Enables rapid network deployment and scalability Automatic provisioning of ISDN numbers and alias for quick system setup Automatic endpoint registration enables quick monitoring of and access to video systems Automated management Saves time, resources and cost Intelligent network routing enables calls to be transported via lowestcost network Bandwidth management allows network bandwidth to be allocated per video system or per network zone Automatic IP to ISDN routing increases first call connects Integrate with Polycom Conference Suite to enable ad-hoc video calls if bandwidth and resources are available RTP statistics, including real-time graphs allow for easy monitoring of the health of a video network Secure and reliable management system Maintains high-quality video network Automatic identification and accessdenial for unregistered video systems Redundant servers and Alternate Gatekeeper eliminate potential downtime
The premier advanced gatekeeper solution, Polycom PathNavigator makes IP and ISDN video communications as easy to use as your telephone.
With support for intelligent call routing, plus easy system deployment and bandwidth management, Polycom PathNavigator ensures reliability, security, and effective cost control. Powerful features such as conference on demand, least-cost routing, alternate IP and ISDN routing, Firewall Traversal Support, and call forwarding make video conferencing easy enough for anyone to use. Tools to handle automatic endpoint registration, provisioning, and bandwidth management enable network administrators to be more productive. The Polycom PathNavigator intelligent network routing engine combines advanced features like ISDN number provisioning, gatekeeper functionality, RTP statistics and addressing for both IP and ISDN video calls, solving many network management issues. Polycom PathNavigator is designed to comply with industry standards and work with other network services and your existing network infrastructure including MCUs and gateways. PathNavigator provides administrators the tools they need to manage complex networks, while using fewer IT resources. Features such as least cost routes, Video Call Center, firewall traversal, and IVR adds no cost to you and give greater caller flexibility. Alternate Gateway and Redundant server options also increase availability. Your easy-to-manage choice to access the power of Polycom unified collaborative communications solutions. With the greatest breadth and depth of integrated video, voice, and Web solutions, only Polycom delivers the ultimate communications experience. Our market-leading conferencing and collaboration technologies, supported by world-class service, enable people and organizations to maximize their effectiveness and productivity. Add to that the most experience and proven best-practices in the industry, and its clear why Polycom has become the smart choice for organizations seeking a strategic advantage in a real-time world.

Connect. Any Way You Want.
Polycom PathNavigator Advanced Gatekeeper Specifications
Intelligent Network Routing Engine
E.164 Number Provisioning Gatekeeper Addressing Routing H.323 ID EMAIL Address URL WINS/DNS Internal IP Address

External IP Address

ISDN Number
Simplified video communications for end users Polycom OneDial Polycom OneDial hides all the complicated numbers, prefixes, codes, network choices (IP or ISDN), and steps processed to complete your call. Users select a name from a directory or enter a simplified phone number just like on a phone. Conference On-Demand* Polycom OneDial enables on-demand multipoint conference calls and enables any ViaVideo II, iPower, ViewStation or V-Series system to dial multiple endpoints, turning any endpoint into a multipoint system.

*Requires Polycom MGC

Diagnostics and CDR Polycom PathNavigator provides customizable diagnostic levels that can be applied globally, by device, or by call. It captures usage details for each call by device. The CDR enables internal reporting and billing for services by capturing date, time, duration, speed, number/address, and call direction. This data can also be exported in a CSV format. Gatekeeper Authorization Integrates with POLYCOM CONFERENCE SUITE to enables ad-hoc video calls only if bandwidth and resources are available RTP Statistics PathNavigator provides packet loss, jitter and latency over time to analyze health of a call in a video network. Real-time graphs also show issues at any point in time of a video network. Supports Third-party Products Polycom PathNavigator is based on H.323 V4 with open standards and supports third-party endpoints, gateways, MCUs, and other gatekeepers, which can be deployed as neighbor gatekeepers. Registrations License* 500 3,000 Concurrent Calls 12** 600
Polycom PathNavigator comes with a 90-day maintenance support program providing for Software Update (Bug Fixes) and Upgrade (New Features) Releases as part of the product purchase. To continue to receive support and new product releases beyond 90 days, purchasing a maintenance contract is the most economical solution. Contact your Polycom Reseller or a Polycom Sales Representative for more details.

Server Requirements Hardware Requirements 512 MB RAM (or more) 2 GB free free hard drive space License Specific Database and Hardware Requirements
Licensed Database Type Endpoints 25-seat 100-seat 500-seat 1500-seat 3000-seat Microsoft Access Microsoft SQL Microsoft SQL Microsoft SQL Microsoft SQL Microsoft SQL PathNavigator Server Hardware Pentium III 500 MHz Pentium III 650 MHz Pentium III 1.4 GHz Pentium III 1.4 GHz Pentium IV 1.9 GHz
Firewall Traversal Support Allows video/voice to pass freely through firewalls without compromising security Simplified, cost effective management for network administrators Policy management Administrators can create policy management parameters to control bandwidth through segments of their video network, apply network policies, and provide access to resources based on individual, group, or corporate-wide settings. Auto provisioning Polycom PathNavigator allows for auto provisioning of DID (ISDN) and E.164 numbers for automated deployment of video endpoints. Increased Availability and Security Polycom PathNavigator flags all call attempts from unregistered endpoints and allows administrators to predetermine whether the calls are automatically denied access. Administrators can also keep NAT IP addresses confidential, preventing internal IP addresses from being accessed or sent outside the firewall.
Software Requirements: Windows Server 2003 (Service Pack 1) Windows 2000 Server (Service Pack 2 optional but recommended) Windows 2000 Advanced Server with Service Pack 1 Microsoft Internet Information Services(TM) 5.0 or higher Microsoft Access or SQL 7.0 or higher*
* SQL must be installed on a separate server
Client Requirements Software Requirements: Windows 98 Windows ME Windows 2000 Windows XP Internet Explorer 5.0 or higher
If using an external database, Polycom PathNavigator requires external database software and operating licenses in order to operate. These are NOT included with the Polycom PathNavigator software. Please check with Microsoft for specific server requirements.
*License Packs are additive. **25-packs support 8 concurrent calls per pack. As a convenience for MCU installations, a single 25-pack installed separately on a server will automatically support up to 12 concurrent calls. When adding a second, third or forth 25-pack the total number of concurrent calls will revert to 15, 23, and 30 respectively.

2004 Polycom, Inc. All rights reserved. Polycom, the Polycom logo, ViaVideo and ViewStation are registered trademarks and Polycom PathNavigator, Polycom OneDial, MGC, Polycom Conference Suite and iPower are trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective companies. Specifications are subject to change without notice.

Polycom Headquarters:

www.polycom.com
4750 Willow Road, Pleasanton, CA 94588 (T) 1.800.POLYCOM (765.9266) for North America only. For North America, Latin America and Caribbean (T) +1.925.924.6000, (F) +1.925.924.Bath Road, Slough, Berkshire SL1 4DX, (T) +44 (0)1753 723000, (F) +44 (0)Polycom Hong Kong Ltd., Rm 1101 MassMutual Tower, 38 Gloucester Road, Wanchai, Hong Kong, (T) +852.2861.3113, (F)+852.2866.8028
Part No. 3726-07193-001 Rev. 10/04
Polycom EMEA: Polycom Asia Pacific: