Change the IP address using the command in below format (the exact addresses are just for a instance): set lan1 static 172.21.100.20 netmask 255.255.224.0 [gw 172.21.96.254]
The same steps apply also for Telnet connection. Only one console can be connected at any given time (either Telnet or RS232 not both).
The system is now ready for use, the following chapters will give further descriptions for device configuration and operation.

Web User Interface (UI)

The RSS 2000 provides two types of user interface: Web UI - Web Interface to configure, control, monitor RSS 2000 and view archives. The following operations can be performed using the Web UI: querying system information, activation/upgrading, registering to a gatekeeper, performing customization, backup/deletion of recording files, configuration of clusters, configuration of multicast videos, configuration of SSL certificates, setting of single point recording and point-to-point recording parameters, account management, management of recorded files, dial-out and record sessions initiated from the RSS, and more. This chapter provides a detailed explanation of Web management and configuration. Onscreen UI - User menu which displayed when connecting to the RSS via the H323 Endpoint (Or MCU), the onscreen UI allows the user to perform recording and playback tasks. The following two chapters will explain how to use the onscreen UI to perform recording and playback.
A user's PC must satisfy the following conditions in order to successfully work with the RSS 2000's Web UI and play video files: Must use Windows 2000 SP4, Windows XP SP2, Windows 2003 or Windows Vista operating systems. Video player clients are Windows Media player 9.0 (or above) or Real Player.
Chapter 2 - Web User Interface (UI)
Logging into RSS 2000 via the Web
Enter the RSS 2000's IP address in the address field and press enter. The user will see the RSS 2000's login page, as shown in Figure 2-1. After correctly entering a user name and password in the login screen, press enter to log in. The default user name is "Administrator" and the default password is "polycom". These defaults are pre-set for use in first-time log in. Pressing the Clear button will clear the entered user name and password, allowing new values to be entered.

The check box on the left side of the first row in the log table is "Select All". Checking this check box will result in all log files being selected; Log files that are in the process of creating cannot be deleted.

Upgrade/Reset System

Clicking on "System Configuration -> Upgrade/Reset System" in the navigation bar on the left side of the screen allows the user to upgrade software. Software upgrade for the RSS 2000 device requires having the corresponding upgrade key code for the upgrade package. Different software upgrade packages have different key codes.
Figure 2-26 Upgrade/Reset System
To upgrade the system software version, click the License Agreement link in the Software Download section, if the user agrees with the terms after read them, choose the checkbox indicated agreement and then the browse button will be activated for uploading the upgrade file. Click the button and then choose the local upgrade file, click the Download File button to upgrade the system software.
After clicking the Download File button to upload the upgrade package, a prompt box will immediately pop up asking the user to reboot the system. However, the user should wait for (about 5 minutes) until the upload process is completed and then click the Restart button to reboot the system. If the upload is not complete, a warning box will pop up and will not allow reboot. After upgrading the RSS 2000 system successfully, please use the corresponding upgrade key code to activate the upgraded system before performing normal recording, for getting an upgrade key code please refer to Step 2 in Activation of a newly-purchased RSS 2000 section. Different software versions have different upgrade policies. For detailed upgrade operation steps, please refer to the Release Notes for the specific software version being installed.
After the software has been successfully upgraded, the devices software version should be the same as the software version of the upgrade package. If the software version information did not change, it means the software upgrade was not successful. In that case, enter the Product Information page to check that the software currently running on the device meets the minimum version required by the upgrade package. In addition, the user can also check to see if the software upgrade activation code the user entered was correct.

Make sure the uploaded certificate and the currently created certificate request are the same; otherwise the device may not work properly. Each time a certificate request is created, it will generate a random key. So even if the information configured in each new certificate request is the same, the certificate generated will be different. After installing the SSL certificate, the authentication encryption function needs to be activated on the system settings page for the SSL security authentication mechanism to be activated. For more information about activating the authentication encryption function, please refer to System Settings.

Account Management

Click on "Account Management" in the navigation bar on the left side of the web page. This will allow the user to manage the configurations of endpoint properties, user properties, and groups, as well as configuration of the Active Directory.

Endpoint Management

Click on "Account Management -> Endpoints", and on the Endpoint Management page, the user can add endpoints, edit endpoint properties, and delete endpoints.
Figure 2-30 Endpoints Page

Add Endpoints

Click on the "New" button on the Endpoint Management page, and it will go to the Add Endpoint page, as shown:
Figure 2-31 Add Endpoint Table 2-8 Details of Endpoint Configuration Items Item Name IP E.164(optional) H.323 ID (optional) Details Enter the name to identify the endpoint. The user can enter any combination of letters or numbers, but the length cannot exceed 32 characters. Enter the endpoints IP address. Enter the endpoints E.164 number registered to GK. Enter the endpoints H.323 ID registered to GK. Recording will start automatically when the RSS 2000 receives a call from this endpoints configured IP address. Use this setting to allow specific endpoints to bypass all Onscreen menus and begin recording immediately upon connection to the RSS 2000.
Enable Immediate Recording
When adding an endpoint name, duplication is not permitted. Name and IP address are required fields. The maximum number of endpoints that can be added is 200.

Edit Endpoint Properties

For existing endpoints, the user can click the endpoint properties icon to edit their properties. Endpoint names cannot be edited.

Delete Endpoint

To delete an endpoint on the Endpoints page, after selecting this endpoints corresponding check box, click the "Delete" button. The user can select one endpoint or multiple endpoints for deletion. The user can also select all endpoints for deletion.

The two super administrators cannot be deleted, but the password can be changed.

Group Management

Click on "Account Management -> Groups" to enter the Group Configuration page. Groups are used for managing users with similar characteristics together as a group. Defining groups can allow the user to conveniently make global settings for all of the users in a group, such as globally setting recording rights or viewing rights. Using the Groups page, the user can add groups, edit group properties, and delete groups.

Figure 2-33 Groups Page

Add Group
Click the "New" button on the Groups Management page, and the page will jump to the Add User Group page. On the Add Group page, the user can set the added group name, group description, and the endpoints and users included in the group. Name: Group Name. The user can enter any combination of letters or numbers, but the length cannot exceed 32 characters. Description: The user can enter any combination of letters or numbers, but the length cannot exceed 128 characters. User Members List: The Group Properties configuration includes two lists, for endpoints and users. The user can separately select endpoints and users to add to the group, as shown below:

Figure 2-34 Add Group

When adding endpoints and groups, the user can select single endpoints and users to join the group, and the user can also select multiple endpoints and users to join the group. (The user can use the Ctrl or Shift keys on the
keyboard to make multiple selections.) The user also can select all endpoints and all users to join the group.
Group names must be unique; they cannot be duplicated. This field is required to be filled in. Group description and group members are not required to be set up, so they can be left blank. The maximum number of groups that can be added is 200.
After making the settings for groups, click the "Save" button to save the setting and add the group. Click "Back" to cancel the settings and return to the Groups page.

Edit Group Properties

The user can click this group properties icon for existing groups. to edit group properties

Dual streams for live streaming only

Dual streams always

Single stream always
The settings on this page only affect H.239 dual video in WMV format when streamed or played back via the Web. Playback via H.323 connection is not affected by these settings.

Managing Recording Files

Click on Archive Videos in the navigation bar on the left side of the web page, and for archives generated by recording a user can do status lookup, play videos, change archive properties, delete archives, lookup archives, and

order of archives.

Figure 2-46 Archives Page
Viewing Archive Properties
As shown in Figure 2-46, the Archives page shows the videos that can currently be seen by users and their video properties, including: video name, server name, video start time, duration, video recording rate, video protocol used, whether or not H.239 was used, and the file size.
Table 2-13 Archive Properties Details Item Details The default name for videos generated by recording follows the naming rule of endpoint H.323 name (recording room name) + recording time. Video names can be edited after being generated by recording. Shows the H.323 name of the RSS 2000 device the archive is saved on. The start time is the RSS 2000 devices time when recording starts. Shows the duration of the archive. The rate of the connection between the endpoint recording the video and the RSS 2000, expressed in Kbps. The video protocol used by the connection during recording of the video. Whether or not H.239 was enabled during recording of the video. The size of this archive, expressed in KB.

Video Name

Server Start Date/Time Duration Rate Video H.239 File Size

Looking Up Archives

In the archive table, the user can look up archives by their archive names, as shown below:
Figure 2-47 Enquiring Archives
Enter the keyword for the archives name in the inquiry input box, and then click the apply button to inquire. After successfully looking it up, the video table shows all archives that contain the keyword entered.

Sorting Archives

Besides looking up archives by their archive names, the RSS 2000 also provides the function of sorting by archive properties. The video properties that the files can be ordered by include: video name, server, start date/time, duration, rate, video, H.239, and size. Single-clicking on a property in the archive tables header can order the archives by that property in increasing order or in decreasing order. When the table is in ascending or descending order by any property, clicking the header again will sort the list in the opposite order.
Changing Archive Properties
The user can click this video properties icon on the Video Table page to enter the Edit Archive page to edit, as shown below:
Figure 2-48 Edit File Properties Table 2-14 Archive Properties Settings Details Item Video Name Description Details The user can enter any combination of letters or numbers, but the length cannot exceed 48 characters. The user can enter any combination of letters or numbers, but the length cannot exceed 128 characters.

Point-to-Point Recording

When performing a point-to-point recording, first use the RSS 2000's Web UI to configure a point-to-point conference and set recording parameters by setting up a Recording Room (There are two types of default point-to-point conferences; only one supports H.239 content). The Web UI can be used to establish a maximum of four conferences. Once the Recording Room has been set up, two endpoints can call into that room and will use the remote control to start, pause and stop the conference recording. When only one endpoint enters a conference and begins recording, that endpoint will view its own loopback image. When two endpoints are present in a conference at the same time, each of the endpoints will see two images processed by the RSS 2000. These windows will display images from the two endpoints. Please refer to Point-to-point Recording Settings to learn how to configure a point-to-point conference using the Web UI.
Entering a Recording Room
From any H.323 endpoint, call the RSS 2000, the user will arrive at the main menu. Use the remote control to select "Recording room," and enter the recording room interface, as shown below. This will display the recording rooms configured on the RSS 2000. 3-7
Figure 3-9 Configured Recording Rooms
From the "Recording room" interface, the user can view the names of all the conferences that have been established, the number of endpoints currently connected to each conference, and each conference's configured bandwidth and video protocol. Select the conference to join. When only one endpoint is connected, that endpoint will present loopback image after joining the conference. When a second endpoint joins the conference, both participants will be shown two images processed by RSS 2000, depicting each of the two connected endpoints. Pressing any direction key on an endpoint remote control will display the main Recording Room menu, as shown below.
Figure 3-10 Start recording menu
The "Start Recording" option cannot be selected if an endpoint does not support the video algorithm defined for the recording room. For example, if the recording room is configured for H.264 and endpoint that does not support H.264 cannot use the Start Recording option for that room. After selecting "Start Recording" the user will hear the IVR message "Conference Recording has started" and see a volume indicator at the bottom of the screen. If the user presses the " " key, they will see either a loopback image or two windows. Using an E.164 number to immediately enter a recording room
If the RSS is registered to a Gatekeeper, users can quickly access a recording room without using onscreen navigation menus. The user can dial the [RSS 2000 prefix][Recording room prefix] to immediately enter a recording room. For example, if the RSS is registered to the gatekeeper with an E.164 alias of 1234 and the Recording Room has an alias of 5678, a user registered that gatekeeper (or routing the call through it) can dial 12345678 to enter the Recording Room without onscreen navigation. If the user wishes to invite another endpoint to join the recording room, a longer dial-string can be used to accomplish this. [RSS 2000 prefix][Recording room prefix]*[E.164 of endpoints invited to participate] Building on the example above, if the E.164 alias for RSS 2000 is 1234, the Recording Room alias is 5678, and the endpoint to be invited has E.164 alias 0460, then the user can dial 12345678*0460.

The menu can be used to pause/resume, stop or delete the recording during the point-to-point recording process, and users can also select Delete to stop and delete the current recording. These procedures are the same as for single point recording.
Streaming without Recording
If the user wishes to stream the content of a recording room conference without recording, select "Streaming without recording". This is the same as the single point recording streaming function. Specific instructions are given in the section Live streaming.

Leaving a Recording Room

Select "Leave the recording room" from the "Recording room" menu. The endpoint will leave the point-to-point conference and return to the main menu.
Onscreen User Interface (UI) Archive Playback
After a video has been recorded, it is stored separately in two formats: as a raw H.323 bit stream (for H.323 playback), and in WMV format (for Web archive view). An H.323 endpoint can play back a video stored as a raw bit stream by calling the RSS 2000. RSS 2000 can support a maximum of ten simultaneous H.323 playback connections. Use the endpoint remote control and Far End Camera Control to select "Play Video" on the main menu. This opens the "Play Video" menu, as shown below.
Figure 4-1 Play Video menu
Chapter 4 - Onscreen User Interface (UI) Archive Playback

Video Viewing Rights

Select "Archive List" from the "Play Video" menu. This opens the interface shown in Figure 4-2, which displays a list of the videos that the endpoint can view. When the "Viewing rights" option of archive is set to "Allow all," or if set to "Group list" and the connected endpoint is a member of that group, the video will be included in the available "Play Video" list. Please see Viewing rights settings for more information on video viewing rights. If the RSS 2000 has clustering enabled, the Archive List will show recording files stored on other devices in the cluster. Please see Clustering settings for more information on clustering. Use the remote control to select the desired video from the Archive List. Information concerning the highlighted video file will be displayed below the list, including the video protocol, quick access code, and name of the device storing the file. If the video can be previewed, you will see a preview of the video highlighted by the cursor in the small preview window in the lower right corner of the screen.

Figure 4-2 Video information and preview
Videos on the RSS 2000 Archive List can be previewed if they meet the following five conditions: The archives were recorded in resolution lower than SD (Standard Definition). The video file is stored on an RSS 2000 the endpoint is connected to. The video file preview function has been enabled in the RSS 2000 settings. Please refer to System settings concerning the preview function. The highlighted file's video algorithm is supported on the endpoint.
The number of current H.323 connections does not exceed 2. Highlight a video and select it; the chosen video will be played back. When playing back, the user can use the "*3" or any FECC arrow buttons on the remote control to stop playing. 4-2
After an endpoint calls an RSS 2000 and makes a connection, videos will be listed for playback only when the endpoint has viewing rights and its video algorithm supports the video. If the endpoint does not support the video algorithm, a video will not be shown on the Archive List even if the endpoint has viewing rights.
Quick Access Codes for Archive Playback
The user can use the quick access code to retrieve a recording file stored on a device. The system automatically generates a quick access code for each file after ending a recording. Users can find a file's quick access code among the file properties on the Archives page of the system management web site, as shown below.
Figure 4-3 Viewing a file's quick access code
Quick play using the H.323 menu Use the remote control to select "Play by quick code" on the "Video Playback" menu, and confirm. This will open the quick access code play interface, as shown below.
Figure 4-4 Enter the quick access code
Use the remote control's number keypad to input a file's quick access code, and press "#" when finished. If a PIN code has been set for a recording file, the system will prompt the user to enter the PIN code after the quick access code has been input. If no PIN code has been set, the system will immediately begin to play back the file after the quick access code has been entered. Quick play (with RSS 2000 registered to a gatekeeper) If an endpoint has viewing rights for a video, a user can use the remote control's number keypad to input the RSS 2000s E.164 alias + the video's quick access code to immediately play the file without needing to browse the menu. For example, if the RSS E.164 alias is 1234, and the desired video files quick code is 567890, the user could dial 1234567890 to view the video without navigating through menus. Quick play (with RSS 2000 not registered to a gatekeeper) Call the RSS 2000's IP address and input the quick access code in the endpoint's extension field (the endpoint must support the extension number field) to view the video file without navigating through menus. When playing back a video, press "*3" to stop playback.

The RSS 2000 provides Archive List sorting functions in order to help users find desired videos in the archives. Use the remote control to select "Archive sort options" on the "Video Playback" menu, and confirm to enter the archive sorting interface, as shown below.
Figure 4-5 Archive sort options
Sorting rules that can be set in this interface include: Sorting by video creation time, sorting by the video's duration, sorting by the video's name, sorting by the name of the RSS (server) on which the video file is stored, and sorting by the video format. The symbol "*" in the interface indicates the archive list's currently selected sorting rule. Use the remote control select any sorting rule, and confirm to sort the archive using the selected rule. For details of sorting rule please see below table.
Table 4-1 Sorting Rules Sorting Type Sort by Date/Time Sort by Duration Sort by Archive Name Sort by Server name Sort by Video Format Description The newest archive will appear first in the archive list (Default). The longest archive will appear first in the archive list. In alphabetic order based on the archive name. Used in Clustering mode based on the RSS where the archive is located on. Archives will be sorted from H.264, 1080P to H.261 format.

PIN Codes

After the remote control is used to select a video listed on the "Video Playback" interface, the chosen video will be played. If a PIN code has been set for a video, the RSS 2000 will give a voice prompt asking the user to enter the video's PIN code. When DTMF tones are used to enter the video's PIN code, the entered number will be shown marked with an "*" on the menu interface. Press "#" after completing PIN code entry (enter a maximum of 8 numbers; users do not have to press "#" if 8 digits have been entered). If the PIN code has been entered correctly, the video will immediately begin playback. If the PIN code has been entered incorrectly, the RSS 2000 will play the voice prompt "Invalid personal code please try again". 4-5
Fast Forward/Reverse/Stop
When playing back a video, viewers can use the remote control to operate the fast forward/reverse/stop functions. The RSS 2000 utilizes the following DTMF tones as convenient video play functions.
Table 4-2 Description of DTMF key functions DTMF Key *1 *2 *3 Description Pause the current video. Resumes a paused video. Stops playback of the current video and returns to the main menu. Reverses the current video. Reverse will stop at the previous I-frame. The Web UI can be used to set the interval between I-frames. The RSS 2000 has a default interval between I-frames of one minute; the interval can be set as 1-10 minutes. Fast forwards the current video. Fast forward will stop at the next I-frame. The Web UI can be used to set the interval between I-frames. The RSS 2000 has a default interval between I-frames of one minute; the interval can be set from 1-10 minutes. Quickly jumps through video playback, from 0% to 90% play time positions); after jumping, the video will start to play from the nearest I-frame. For example, the DTMF tone 7 will jump 70% of the way through the video file.

Entering "ftp off" disables the FTP function.
# ftp off Ftp service disabled. You need restart media service to make it invalid.

Cleankey

This command is used to inactivate the RSS 2000. Enter cleankey after the
prompt "#" and press Enter to remove the existing activation key code.
# cleankey Are you sure to clean activation key. WARNING: RSS will be inactivated after this operation..? [Y for yes / N for no]
The system displays the prompt to confirm the operation, enter Y to continue, or enter N to cancel.

ClearArchives

This command is used to delete all video files on the RSS 2000. Enter "ClearArchives" after the prompt "#" and press Enter to implement this operation.
# ClearArchives Please input administrator's password to continue:
Enter the correct administrator password after the prompt and press Enter; the system will start to delete all video files on the RSS 2000. The following information will be shown after all files have been successfully deleted:
Clear all archives command send out OK.

Shutdown

This command is used to shut down the operation system of RSS 2000. Enter "shutdown" after the prompt "#" and press Enter to implement this operation.
# shutdown Are you sure to shut down system? [Y for yes / N for no]
To restart the RSS 2000 system after being shut down, turn off the power first and wait for at least 2 minutes, and then turn on the power to start up the device.

Imageversion

This command is used to view the version information of current image file. Input imageversion after the prompt # and press Enter to implement this operation.
# imageversion Current image version(0):

ResetConfig

Enter "ResetConfig" after the prompt "#" and press Enter to restore the RSS 2000's default configuration. Please enter the administrator password now.
# ResetConfig Please input administrator's password to continue:

When selecting a device or a video using the mouse, detailed information concerning the selected device or video will be shown on the right side of the window.
Because the software requires some time to acquire the I-frame of the video stream, there will be a slight delay between clicking on the "Play" button, or double-clicking on a video, to the time the video actually starts playing.
Adjusting Video Window Size
Press the right mouse button while viewing the media play window; the user will see the setting options.
Figure 6-6 Adjusting window size
Select "Size 1x" to revert to the window's original size. Select "Size 2x" to enlarge the window to twice its original size.
Select "Full Screen" to show a video on the full screen The user can also double-click on the media window to view a multicast video on the full screen, or move the mouse pointer until it reaches an edge of the window; when the adjustment symbol appears, drag with the mouse to expand or shrink the window to any desired size.

Video Statistics

The user can view statistical information concerning a multicast video that is currently being received. Select "Statistics" among the options shown in Figure 6-6, and the user will see the statistical information shown in Figure 6-7, including the frame rate and video size.
Figure 6-7 Statistical information
Using RSS 2000 Archive Converter

Format conversion

The RSS 2000 Archive Converter can be used to convert the format of video bit streams in two ways:
Conversion between source code types:
This type of conversion is used only to convert the video format and bandwidth of a bit stream. When video is recorded in a high-resolution format or using high bandwidth, it may not be possible to play the recorded video normally on an ordinary endpoint. The user may, however, use the bit stream conversion tool to change the format and bandwidth of the bit stream, and enable it to be played by other endpoints. The converted bit stream files can only be used by the RSS 2000. Use the file upload toolRSS 2000 Uploadto upload the files back to the RSS 2000. Please see Using RSS 2000Upload for an overview of the file upload tool.

Conversion to MP4 format:
Converts to a format that can be directly played on an IPod or by QuickTime.
RSS 2000 Archive Converter is for changing algorithms (H.264 to H.263, etc) but does not support.asf to.wmv conversion.

Starting file conversion

RSS 2000 Archive Converter doesnt support converting files with a size of more than 2GB.
Use the following steps to begin file conversion: 1 Click sequentially on Start -> Programs -> Polycom -> Media Tools -> RSS 2000 Archive Converter to us the RSS 2000 Archive Converter. The
interface will be as shown below.

Figure 6-8 Open Archive

Click on the "Browse File" button and select the bit stream file the user wish to convert. If the user wishes to view information concerning the file, click on the "Detail" button to call up the interface shown below.
Figure 6-9 Video file details
In the interface shown in Figure 6-8, click on the "Next" button to enter the conversion type interface.
Figure 6-10 Conversion type
Select a file conversion type: Native Archive Format or MP4 Format. After selecting, click on the "Next" button to enter the other conversion option interface.
Figure 6-11 Conversion option
The user can set the following options in this interface: Bandwidth: Sets conversion bandwidth Video Format: Sets the video algorithm. This option can be used only when converting between raw bit stream formats. Rescale main video size: Sets the video format after conversion. This option can be used only when converting between raw bit stream formats. Include H.239 content: This option is enabled when the recording bit stream includes H.239 dual stream video. Checking this option will cause the second video channel to be converted. The second video channel will not be converted if this option is not checked. 6-8
Video Preview: Sets whether a video preview will be shown by the conversion tool during the conversion process. A preview is shown when this box is checked, but not permitted when this box is unchecked. Click on the "Save File" button and set the save path and filename after conversion. Click on the "Save File" button and set the save path and filename after conversion Figure 6-12 will appear.
Figure 6-12 Preparing to convert
In this interface, click on the "Previous" button to return to the previous screen; click on the "Home" button to return to the initial setting screen; or click on the "Start" button to begin conversion. After conversion begins, the progress bar at the top of the screen will show file conversion progress. If "Video Preview" was checked in Figure 6-11, a preview of the video is displayed in the space under the progress bar, as shown in below.

Figure 6-13 Video previe

A preview will not be shown if "Video Preview" is unchecked. Clicking on the "Pause" button at any time during the conversion process 6-9
will pause file conversion. Clicking on the "Resume" button will then resume video conversion. Clicking on the "Stop" button will cause a confirmation dialog box to pop up; clicking on "OK" will stop the current conversion, and clicking on "Cancel" will enable the conversion to continue. 9 After completing conversion, click on the "Close" button to close the RSS 2000 Archive Converter tool. The user can now find the converted video file in the preset save directory.

Using RSS 2000 Upload

The file upload toolRSS 2000 Uploadis used to upload video code converted by the RSS 2000 Archive Converter back to the RSS 2000. Newly uploaded video files have the same names as the original, unconverted video file; for instance, if the original video file had the name "123456," the newly uploaded video file will also be named "123456".
Overview of Interface Areas
Click sequentially on the Start -> Programs -> Polycom -> Media Tools -> RSS 2000 Upload to use RSS 2000 Upload. The interface will now be as shown below.
Figure 6-14 RSS 2000Upload Software interface
Figure 6-14 shows five numbered functional areas of the RSS 2000 Upload software interface: Area 1 (Current Transfer List) displays a list of bit stream files to be uploaded to the RSS 2000. Information shown in this list includes: Status, File Name, %, and Direction. Status indicates the file's upload status, which may be "pending," "transferring," "pause," "stop," "canceled," or "done." File
Name shows the file's full pathname on the current computer. % shows the percentage of the file uploaded; 100% will be shown after the file has been successfully uploaded. Direction shows the file transfer direction; "upload" will be shown in this spot. If the user wish to delete any file in this list, he can use the mouse to select the file, and press the "Delete" key on the keyboard; he can also highlight the file, press the right mouse button, and click on "Delete." Deletion of multiple files is permitted. Area 2 contains functions for controlling file upload. The function of each button will be described in detail below. Area 3 (Selected Item Information) displays detailed information about each file to be uploaded. Selecting one of the files listed in Area 1 will show information about that file in this area, as shown below.
Figure 6-15 Video file information
Area 4 is used to login to the RSS 2000 server. Clicking on "Login" will cause the login screen shown Figure 6-16 to pop up.
Figure 6-16 Login dialog box
Enter the IP address, administrator name, and password of the RSS 2000 the user wish to connect to, and click on "Login" button to login to the RSS 2000. After successful login, the IP address of the RSS 2000 will be shown after "RSS 2000:" in Area 4, as shown in Figure 6-17. The files will now be uploaded to the RSS 2000. If login has failed, failure information will be shown in Area 5.

Polycom RSS 2000 Release Notes

Version 3.0.2

August 2008

DOC2207C

Copyright 2008 Polycom, Inc. All Rights Reserved
All text and figures included in this publication are the exclusive property of Polycom, Inc. and may not be copied, reproduced or used in any way without the express written permission of Polycom, Inc. Information in this document is subject to change without notice. This document also contains registered trademarks and service marks that are owned by their respective companies or organizations. If you have any comments or suggestions regarding this document, please send them via e-mail to info@polycom.com.
Catalog No. DOC2207C Version 3.0.2
Notice While reasonable effort was made to ensure that the information in this document was complete and accurate at the time of printing, Polycom, Inc. cannot assure the accuracy of such information. Changes and/or corrections to the information contained in this document may be incorporated into future issues. Portions, aspects and/or features of this product are protected under United States Patent Law in accordance with the claims of United States Patent No: US 6,300,973; US 6,496,216; US 6,757,005; US 6,760,750; and US7,054,820. PATENT PENDING

Regulatory Notices

United States Federal Communication Commission (FCC) Part 15: Class A Statement. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. Test limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates uses and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manuals, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his or her own expense. CE & UL Mark
Polycom Inc., declares that the Polycom RSS2000 is in conformity with the following relevant harmonized standards: EN 60950-1:2001 EN 55022: 1998+A1:2000+A2:2003 class A UL Listed (USA) CUL Listed (Canada) Following the provisions of the Council Directive 1999/CE on radio and telecommunication terminal equipment and the recognition of its conformity.
Compliant with European Battery Directive 2006/66/EC To comply with the European Battery Directive 2006/66/EC, dispose of weak and worn out batteries in accordance with local and national regulations.

Table of Contents

RSS 2000 V3.0.2 Upgrade Guide 1
New Systems New Installations 1 Existing Systems (Software upgrade only, no new installation) 4 Preparation before Upgrade4 Upgrade from 1.0 to 3.0.Upgrade from 2.0 to 3.0.Upgrade from V3.0.0 or V 3.0.1 to V3.0.PHP V5.2.6 Upgrade 10
New Feature and Bug Fixes (Compare with V3.0.1) 11 RSS 2000 Policies and Limitations 12 Known Limitations15 Pending issues 17
RSS 2000 V3.0.2 Upgrade Guide
New Systems New Installations
For new installations, an activation keycode must be entered before attempting to use the RSS 2000. RSS 2000 V3.x includes two type of activation keys:
Table 1 Key Code Definition Description Option Activation (Basic, Multicast, Clustering) New Version activation (Will not affect the current installed options)
Package Name K-keycode U-keycode
To get K-keycode: 1 Log into RSS and go to Product Activation
Click Polycom Resource Center , go to the PRC and under product activation:

RSS 2000 Release Notes Version 3.0.2
For a new installation, the system will be shipped with a K License. This will require the user to go to the PRC and receive a K Keycode from the Single License number screen as shown in the screenshots. Do not click Retrieve Software Key Code in this step.
The user will receive a K Keycode with the enabled options (Basic, Clustering and/or Multicast). Keep this keycode in your records.
After entering the K Keycode in the RSS 2000 web UI activation screen, the user will need to go back to the PRC and generate a U Keycode to permit a software upgrade. This is done in the Single Upgrade Key Code page shown below, accessed by clicking the Retrieve Software Key Code button.
Users upgrading from version 3.0 or 3.0.1 to version 3.0.2 do not require an upgrade keycode.
To get U-keycode: Enter 3.0 in the Version field and enter the RSS 2000 Serial Number in the Serial Number field. The user will receive a U-Key code permitting activation of Version 3.x software. This keycode will also need to be entered in the product activation section on the RSS 2000 Web UI):
After entering both the K Keycode and the U keycode, the RSS 2000 will be ready for use with the enabled options:
Existing Systems (Software upgrade only, no new installation)
Preparation before Upgrade
Obtain the 3.0.2 upgrade package and activation keys from the Polycom website or your local service center. Save the software and keycodes on your PC (For more details, please see the RSS 2000 Version 3.0.2 User Guide).
Table 2 Upgrade package definition Description With full function except PHP V5.2.6. Running base on RSS 2000 V3.0.2 or above version.
Package Name RSS 2000.3.0.2. pkg RSS 2000 PHP V5.2.6. pkg

Table 3

Keycode definition Description Option Activation (Basic, Multicast, Clustering) New Version activation (Will not affect the current installed options)
For an RSS 2000 running version 1.0, K-keycode and U-keycode are both needed. For an RSS 2000 running version 2.0, only the U-keycode is needed. (The U-keycode permits the upgrade to the new software version, but does not control options activation. For additional options, an appropriate K-Keycode must be purchased). For an RSS 2000 running version 3.0 or 3.0.1, there is no need to perform any activations whatsoever in order to upgrade to version 3.0.2.

How to generate keycodes: Please refer to the instructions and screenshots in the New Systems New Installations section above.
Before the upgrade, please check the currently installed software version. There is a different process for each upgrade as noted above. Keep the RSS 2000 powered on and connected to the network during the upgrade.
Upgrade from 1.0 to 3.0.2
1 Download upgrade package to RSS a b Log in to the RSS and browse to the System Configuration > Upgrade/Reset System page. Download the RSS 2000.3.0.2.pkg to the RSS, wait 10 minutes, then restart the RSS from the web UI. Wait 5 minutes before attempting to log in.
For more details on the file download process, please read the RSS 2000 Version 3.0.2 User Guide.
Activate RSS Keycode a b c After rebooting and waiting 5 minutes, log into the RSS and browse to the System Information > Product Activation page. Paste the U-Keycode and click save. Paste the K-Keycode and click save.
There is no need to restart after entering keycodes.
Check the software version and activation status Browse to the System Information > Product Information page
Ensure that the version number, Activation Status, V3.0 Key code activation, and any expected options are properly displayed. (Note on multicast and clustering options: If these options were not purchased, they will not display as activated.)
Upgrade from 2.0 to 3.0.2
Activate RSS Keycode a b c After rebooting and waiting 5 minutes, log into the RSS and browse to the System Information > Product Activation page. Paste the U-Keycode and click save. Paste the K-Keycode and click save (If you have new option).
Check the status Go to System information > Product Information page
Upgrade from V3.0.0 or V 3.0.1 to V3.0.2
Check the status Go to System information > Product Information page.

PHP V5.2.6 Upgrade

For a new installation, PHP V5.2.6 is embedded, no need to upgrade. For an existing system, please upgrade this system to V3.0.2, then upgrade PHP V5.2.6 version. Download upgrade package to RSS Log in to the RSS and browse to the System Configuration > Upgrade/Reset System page. Download the RSS 2000 PHP v5.2.6.pkg to the RSS, wait 10 minutes, then restart the RSS from the web UI. Wait 5 minutes before attempting to log in.
New Feature and Bug Fixes (Compare with V3.0.1)
Table 4 # 5 New Feature and Bug Fixes of Version 3.0.2 Summary Notes v6.5.x client not able to use the email archive link function of RSSv3.0 Multiple Vulnerabilities in PHP 5.2.5 and earlier version, need to upgrade PHP version. Playback has 'fuzzy' audio for the first 30 seconds or so when played back on a PC but not when played back to an endpoint Add a new telnet command to support software shutdown. Resolved integration issue with RMX2000 , the issue is if customer start recording an archive with content from RMX2000 after the endpoint start sending content , customer will get poor video quality.

RSS 2000 Policies and Limitations
Table 5 Subject H.323 Alias length Policies and Limitations Description The maximum length of the system H.323 alias name is 16 characters. RS232 configuration: Baud rate 9600, Data bits 8, Parity None, Stop bits 1, Flow control OFF. ONLY ONE connection to the Console service is allowed at any time, either by RS232 or by Telnet, but not both. When scheduling a dial out & record from the Web UI, RSS will loopback the video and NEVER show the menu unless a menu operation command (FECC arrow keys or DTMF 2/4/6/8) is given from the endpoint. When a pre-defined endpoint dials into the RSS and the endpoint has the "immediate recording" option, RSS will never show the menu unless a menu operation command is given. When inviting an endpoint to a P2P recording room (using E.164 number of the P2P room followed by # or * and E.164 number of the invited endpoint), the inviting endpoint will view menu and the invited endpoint will not view the menu. When two endpoints meet at a P2P recording room, only one of them can view the menu at a time. Maximum bandwidth for a P2P recording room is 1024K. If video protocol for P2P recording room is H.264, then the maximum bandwidth is 768K. If the media file size exceeds 4GB, downloads from Web UI may be incomplete. Windows Media Player 9 or above is required. RealPlayer can also be used if WMP is properly installed. QuickTime player is not supported. Some third party media player such as Media Player Classic (MPC) and VLC can also be used, but they were not tested and are not supported. Archive playback with WMP does not support playback controls: Pause/Resume/FF/Backward, etc During H.323 playback, if there is packet loss and the endpoint requests an I-Frame, RSS cannot honor the request because all audio/video data are from the media file with I-Frames already set. Hard reset (power off and on) is not recommended. Reset should be done via the Web UI or Console service whenever possible. Only Microsoft Active Directory is supported.

Console Service

Endpoint menu
P2P recording maximum bandwidth Archive file size

Media Player Support

Archive playback

H.323 playback

System Reset

LDAP integration

Subject
Description Only two H323 devices can utilize archive Preview. This means when there are 2 endpoints previewing on RSS 2000, the third endpoint to connect to RSS 2000 will not receive preview. Even if the two endpoints stop receiving preview or disconnect the third endpoint still cannot receive preview images until it re-connects to the RSS. HD and SD archives cannot be previewed. No Transcoding for Preview. This means that an archive recorded in H263 will not be able to be previewed by an endpoint connected in H264 and vice versa. However, if the endpoint supports both H264 and H263, archive preview will be available. In a clustered configuration, H.323 endpoint cannot receive a preview image of an archive that is not stored on the RSS unit that the endpoint is directly connected to. When using the RSS 2000ArchiveConverter, the transcoded file loaded back to the RSS will be limited to 20 FPS. When working with a gatekeeper in routed mode, devices that are trying to call to the RSS using its IP address instead of its E.164 alias will be rejected if they are not registered to the same gatekeeper as the RSS. This is the right policy when working with routed mode on the GK When working with the MGC in Video switching mode the RSS will indicate High Definition recording is occurring. You can disable HD or define the minimum rate for HD in the single point recording setting of the RSS, or as alternative disable HD in system.cfg of the MGC. Playback of H263 recordings by HDX endpoints may result in some video artifacts. Only archives with viewing rights configured for Allow All, can be shared using clustering. When clustering, archives that are not saved on the RSS 2000 being directly managed, can not be deleted or have their properties modified. Each RSS 2000 is capable of 2 recording and 8 H323 playbacks (total of 10 H323 Connections). When using the RSS Hunting function with Cisco GK, the GK will hunt to the next available RSS after the RSS is full with 10 H323 connections. Hunting is only supported with PathNavigator/SE2000, RADVISION GK, and Cisco GK. When using the Streaming Without Recording function, pause is not available. The stream can only be stopped. V3.0 has 2 separate upgrade packages. The language features can not be included in a single package, part 1 includes all basic functions, and part 2 includes additional languages. Some users will need to upload 2 packages to achieve the required language functionality. For details, please read the version 3 User Guide.

H.323 preview

Archive Converter
Calling with IP address to an RSS that is register with a GK - the call will be rejected.

MGC Integration

HDX Interoperability

Clustering

Hunting
Streaming without recording cannot pause.

V3.0 upgrade

Description Image requirement Languages (except English/Japanese/Chinese) require base image V5.0. For details, please read the Additional Languages section of this document. IVR support RSS 2000 version 3 only supports English/Chinese/Japanese IVRs by default. However, the user can manually upload customer IVRs if needed to accommodate local language requirements H.263 / H.263+ 4CIF archives can not be uploaded to RSS. When moving the mouse cursor over the play button of an archive, if it is an HD archive in the process of WMV conversion, the play button will be in a special status which displays the percentage number of the conversion process completed thus far. The percentage converted will not update until the page is refreshed.

Multi language support

Upload Utility
HD archives transcode status

Known Limitations

Table 6 Subject Overlapping names VSX 5000-8000 Interoperability Known Limitations Description The monitor screen displays an overlapping names of VSX8000 and RSS in a MGC meeting room The RSS 2000 support the VSX 5000-8000 when the VSX is set to motion (Not Sharpness nor Promotion) The RMX 2000 connects secondary to the RSS 2000 in the rate of 64Kbps (No support for G.728 at the RMX 2000 (RMX 2000 connect to the HDX and VSX at G.729A in 64K which is not supported by the RSS 2000)) recording at this low video rate is not recommended in any case. While RSS 2000 is connected to RMX2000 in SIF when the RMX is set to Sharpness , an archive of it is tagged as H.264 SD. ViewStation show blue then green screen at the beginning of a connection to RSS 2000 When recording an IVR message its require to add additional 1 second of silence for each recording, to prevent message truncation with VSX and Viewstations Maximum frame rate for recording and playback in the recording room is 20 fps in H.264 and 25 fps in H.261/H.263

RMX 2000 Interoperability
RMX 2000 Interoperability ViewStation Interoperability IVRs
Maximum frame rate for recording and playback
Point to Point recording Embedded Multipoint on the VSX Sony HG90 version: 2.11 Beta Interoperability H239 Content resolution Econf integration
HD is not supported in Point to Point recording. When using an HD endpoint its recommended to dial directly to the recording room [RSS 2000 Prefix][Recording Room Prefix] and not to connect to the Recording room via the H323 Menu. When recording a multipoint on a VSX first connect the endpoint to the VSX and only than connect to the RSS 2000 Sony HG90 can connect in HD only. The RSS 2000 menu is in CIF (Not in HD) as so the HG 90 will connect as secondary. The RSS 2000 support H263 content (Not H264) as most endpoint currently support H263 content in order to prevent interoperability issue, when playing back the stream (In H323) the RSS will not support H264 content (Lower common nominator) France Telecom eConf can not get video from RSS Connect Aethra X7 to RSS 2000 @1920K ,the X7 sends 720p, but receives CIF from the RSS 2000. RSS 2000 can only support CIF/SIF for menu. HD Recording with the RMX 2000 is supported only on full screen layout.

Aethra X7 integration

RMX 2000 integration
Description RSS can not encode 2CIF/2SIF as a standard resolution when transforming to WMV file , the WMV file is not correct resolution , just keep same scale with 2CIF or 2SIF , so the anemographic video will be showed on PC. Disable promotion on the VSX when working with the VSX The same LAN Speed need to be forced on the RSS side and in the switch side. SIREN 22 Stereo is supported for H323 Playback. When playing the archive using windows media player - the archive will be played in mono. RSS takes a while to respond to a "stop recording" action at endpoint, can not end and play IVR immediately. RSS 2000 Can not support 2CIF live streaming, will convert to WMV off line. There is a limitation here , if you enable HD capacity of RSS , when it become the first participant to connect HD endpoint with MP , HD endpoint will send HD video format , but once the second endpoint to join the conference , HD endpoint will send CIF format video to RSS , if you start recording before changing to CIF format , it means RSS will save 720P and CIF format video in one WMV file , WMV file can not support this , it will encode error. It is a known limitation. We have 2 option to avoid this : 1 Disable HD capacity of RSS when connect to HD MP 2 After HD MP sending CIF format vide, start to record, before other participants leave (if only leave RSS, will change to HD again) stop recording. I do recommend option 1. When RSS dial into endpoint MP, only when RSS is speaker, customer can control RSS by FECC, but once speaker change to other participant, it will be back never, so customer can not control RSS by FECC. When RSS dial into endpoint MP, if you press left key to hide the menu, you will see the loop video on the screen, so dont hide the menu in this situation. We recommend when working with endpoint embedded MP, please dont use FECC control, please just use DTMF. Only support 10 H.323 playback, including local and remote playback. When use software shutdown command, customer need to turn on the power switch after 2 minutes at least , otherwise the system might not boot correctly.

2CIF/2SIF support

LAN Setting

Stereo support

HD Endpoint Embedded MP integration
FECC control with Endpoint embedded MP
Clustering Software shutdown

Pending issues

Table 7 Subject FF or REW action within HD archive playback may cause some video artifacts Distortion/freezing in converted video using media tool kit Pending issues Description When performing Fast Forward or Rewing when viewing an HD archive using an HDX endpoint, some video artifacts may be observed. After converting an HD archive to H.263 using the media tool kit and uploading the converted file back to the RSS, playback from a ViewStation or VSX endpoint may result in some video artifacts being observed.