Assembling Your SoundPoint IP 650 SIP Phone
This section describes how to assemble your SoundPoint IP 650 SIP phone: Connect network and power source Connect handset and headset (optional) Attach phone base
If your phone is already assembled, go directly to Features of Your SoundPoint IP 650 SIP Phone on page 1-9.
Connecting Network and Power Source
You have two options for network and power source connections. Your system administrator will advise you on which one to use. You can use one of the following methods: AC power Power over Ethernet (PoE)

AC Power

To connect the AC power: 1. Connect the supplied network cable between the LAN jack on the phone and the LAN port on the wall or hub/switch device port. 2. Connect the DC plug on the power adapter to the DC 24V jack marked on the phone. 3. Connect the country-specific AC cord to the power adapter.
Power Adapter (24V DC) PC Connection (optional) Network Port
Power over Ethernet Using a regular CAT5 cable (optional accessory from Polycom), the phone can be powered from a PoE (IEEE 802.3af) compliant switch or hub.
To connect the PoE: Plug the supplied network cable between the LAN jack on the phone and an available power and data port on the in-line power switch.
IEEE 802.3af compliant PoE Hub/Switch (terminal or middpan)

PC Connection (optional)

Connecting the Handset and Optional Headset
To connect the handset and optional headset: 1. Connect the short straight end of the phone cord to the handset and the corresponding longer straight end of the cord to the handset jack on the back of the phone.
2. Connect the headset (optional) to the headset jack on the back of the phone.

Headset (optional)

Handset
For information on supported headsets, go to www.polycom.com/support and select the Support>Audio Conferencing Products tab and enter the word headsets in the Knowledge Base text box.

Attaching the Base

The phone base can be attached to the SoundPoint IP 650 in one of two ways: As a desk mount As a wall mount
To attach the base as a desk mount: 1. Place all cords in the recessed area above the modular jacks.
2. Align the two protrusions on the bracket with their corresponding holes in the phone.
3. Snap them together to lock the base to the phone.
To attach the base as a wall mount: 1. Place all cords in the recessed area above the modular jacks.
2. On the back of the phone, remove the key located behind the hook switch and reposition it so that the end tab (at a 450 angle) is facing up.

Ongoing call with HD Voice Call Forward Do Not Disturb Conference Presence/BLF

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17. Graphic DisplayShows information about calls, messages, soft keys, time, date, and other relevant data. Caller display informationfirst party, second party, number of calls Information display line (in order of precedence highest to lowest) Popup text (like network errors) Missed call text or second incoming caller display Do Not Disturb text Prompt text (like Enter number) Time and date text (if idle display is not used for time/date display)
Using the Navigation Keys
To navigate through menus and to enter data, these are useful tips: Note Use and to scroll through the lists.
Press the * key to page up. Press the # key to page down. These shortcuts can be used when lists appear on more than one page.
When menus have submenus, use the down and one level up. Press Menu Press to exit from any menu.

to move one level

to exit from any directory.
To enter text using the dial pad, press the number keys one or more times.
For example, for A press 2 and for C press 222. When in text entry mode, the title will show whether keys will generate numbers (1), upper-case (A), or lower-case (a) characters and the 1/A/a soft key can change this.

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Customizing Your SoundPoint IP 650 SIP Phone
You can customize your SoundPoint IP 650 SIP phone by adjusting the setting for time and date, display contrast, and ring type, for example. You can add contacts to the phones directory manually or from call lists. You can handle incoming calls from different contact in different ways. This chapter provides basic operating instructions for customizing your SoundPoint IP 650 SIP phone. This chapter contains instructions on: Configuring Basic Settings Managing Call Lists Managing Contacts Managing Incoming Calls
Some customizations of your SoundPoint IP 650 SIP phone are performed by your system administrator. These include: Supporting Multiple Lines Supporting Multiple Line Keys Per Line Supporting Shared Lines

To read about the phones basic features, refer to Using the Basic Features of Your SoundPoint IP 650 SIP Phone on page 3-1. To read about the phones advanced features, refer to Using the Advanced Features of Your SoundPoint IP 650 SIP Phone on page 4-1. To add a SoundPoint IP Expansion Module to your SoundPoint IP 650 phone, refer to Using the SoundPoint IP Expansion Module on page 5-1. If you require additional information or assistance with your new phone, contact your system administrator.
Configuring Basic Settings
You can configure the following basic settings through use of Menu Time and date Display contrast Backlight intensity Headset Memory Mode Ring type Language support (localization) :
You can mute the microphone and adjust the volume using separate keys.

Time and Date

The time and date appears on the graphic display of the SoundPoint IP 650 SIP phone. If the phone cannot obtain a time and date from the call server, the display will flash. Contact your system administrator if either the time or date is incorrect. You have control over the format of the time and date display and can turn the display of time and date off. The default time and date format appears in the following figure.
To configure the time and date: 1. Press Menu.
2. Select Settings > Basic > Preferences > Time & Date. 3. Select from Clock Date, Clock Time, Clock Order, or Enable/Disable.
4. Scroll through the options under each of these selections using the and.
5. Press the Select soft key to confirm your choice.

6. Press Menu display.

or the Exit soft key repeatedly to return to the idle

Display Contrast

If you want to change the display contrast on the SoundPoint IP Expansion Module, refer to Adjusting the Display Contrast on page 5-5.
To adjust the contrast on the display to a comfortable level: 1. Press Menu.
2. Select Settings > Basic > Contrast. 3. Press the Up or Down soft keys to increase or decrease the display contrast. Note
You can also use the volume keys to increase or decrease the diplay contrast.
4. Press the Ok or Cancel soft keys to accept or cancel changes.

5. Press Menu display.

, select the desired ring type.
Press the Play soft key to hear the selected ring type.
5. Press the Select soft key to change to the selected ring type. 6. Press Menu display. or the Exit soft key repeatedly to return to the idle

Language Support

Many languages are supported by the SoundPoint IP 650 SIP phone. To change the language: 1. Press Menu.
2. Select Settings > Basic > Preferences > Language. 3. Scroll through the list of available languages.
4. Press the Select soft key when the desired language is highlighted. Text that appears on the graphic display will change to the language of your choice. 5. Press Menu display. or the Exit soft key repeatedly to return to the idle

Muting the Microphone

During a call, press. The key lights up and a flashing microphone on the graphic display indicates that the other party (or parties) cannot hear you. Microphone Mute applies to all modes: Handset, Headset, and Hands-free Speakerphone. You can still hear all other parties while mute is enabled. To turn off Microphone Mute, press again.

Adjusting the Volume

Press to adjust receiver volume during a call. Pressing these keys in the idle state adjusts the ringer volume. Note
To conform to regulatory requirements, handset and headset volume will return to a preset level after each call, but the configuration can be changed by your system administrator. Hands-free Speakerphone volume settings will be maintained across calls.

Managing Call Lists

Local lists of missed, received, and placed calls is maintained by the phone (up to 100 for each list). Press followed by Call Lists > Missed Calls, Received Calls, or Placed Calls as desired. The Placed Call list appears in the following figure.
To manage the listed calls: Select the Edit soft key to edit the dial string if necessary. Select the Dial soft key to return the call. Select the Exit soft key to return to the previous menu.
For additional choices, press the More soft key followed by: The Info soft key to view information about the call. The Save soft key to store the contact to the Contact Directory. The Clear soft key to delete the call from list.
Press the More and Exit soft keys repeatedly to return to the idle display.

Press the Right arrow key from the idle display to access the Placed Calls list. Press the Left arrow key from the idle display to access the Received Calls list. Press the Down arrow from the idle display to access the Missed Calls list. These shortcuts can be used while placing calls or performing transferring and conferencing functions.
You can manually clear the call lists. They are automatically cleared when you restart the phone.

Managing Contacts

You can store a large number of contacts in your phone's directory. Contact your system administrator for the exact number. You can add, edit, delete, dial, or search for a contact in this directory.

Adding Contacts

You can add a contact manually or from a call list. Adding Contacts Manually
To add a contact manually: 1. Press.
2. Select Contact Directory. 3. Press the More soft key. 4. Press the Add soft key.

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5. Enter first and/or last name of the contact from the keypad. Use the 1/A/a soft key to select between numeric and upper/lower case alphanumeric modes. Use the Encoding soft key to access special characters in other languages.
6. Enter a contact number. This is a required field and it must be unique (not already in the directory). 7. Change the Speed Dial Index if desired. It is automatically assigned to the next available index value. For more information, refer to Assigning Speed Dial Keys on page 3-16.
8. Change the Ring Type and Divert Contact if desired. These fields may be left blank. For more information on setting the Ring Type field, refer to Distinguishing Calls on page 2-15. For more information on diverting contacts, refer to Diverting Calls on page 2-16. 9. Change the Auto Reject, Auto Divert, Watch Buddy, and Block Buddy if desired. Use and to switch between Enabled and Disabled settings. For more information on setting the Auto Reject field, refer to Rejecting Calls on page 2-16. 10. Press the Save or Cancel soft keys to accept or cancel changes.

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11. Press display.
Adding Contacts From Call Lists
To add a contact from a call list: 1. Do one of the following steps: a Press.
Select Call Lists >Missed Calls, Received Calls, or Placed Calls as desired. b Press , and , or to access the desired call list. 2. Use the to scroll through the list to find the contact.

You can also use the * key to Page Up and the # key to Page Down. 3. Press the More soft key, and then the Save soft key to save the contact in the phones directory.

4. Press display.

Editing Contacts
To edit a contact: 1. Press.
2. Select Contact Directory.

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3. Use
to scroll through the list to find the contact.
You can also use the * key to Page Up and the # key to Page Down. 4. Press the Edit soft key 5. Make the desired changes.
6. Press the Save or Cancel soft keys to accept or cancel changes. 7. Press display. Note or the Exit soft key repeatedly to return to the idle
You can also edit a contact associated with a speed dial key by pressing and holding that speed dial key and then following the steps 5 to 7 above.

Deleting Contacts

To delete a contact: 1. Press.
2. Select Contact Directory. 3. Use and to scroll through the list to find the contact. You can also use the * key to Page Up and the # key to Page Down. 4. Press the More soft key twice, and then the Delete soft key. The contact is deleted from the directory. 5. Press display. or the Exit soft key repeatedly to return to the idle

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Placing a Call to a Contact
To place a call to a contact: 1. Press.
2. Select Contact Directory. 3. Use and to scroll through the list to find the contact. You can also use the * key to Page Up and the # key to Page Down. 4. Press the Dial soft key.

Searching For a Contact

To search for a particular contact: 1. Press.
2. Select Contact Directory. 3. Press the More soft key, and then the Search soft key. 4. Using the dial pad, enter the first few characters of the contactss first or last names.
5. Press the Search soft key again to search the contacts. You can dial any successful matches from the resulting information on the graphic display.

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Managing Incoming Calls
You can distinguish incoming calls from contacts in your directory by setting up distinctive rings, sending them directly to your voice mail, or by transferring them directly to another party.

Distinguishing Calls

You can customize your phone so that you can distinguish different parties by ring type. To set a distinctive ring type for a particular contact: 1. Press.

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2. Press
or the Confrnc soft key to create a new call.
The active call is placed on hold.
3. Call the second party. 4. When the second party answers, press key again to join all parties in the conference. or the Confrnc soft
To split a conference call:
>> Press the Split soft key to split the conference.
Both parties will be on hold. To end a conference call:
>> Press the EndCall soft key or hang up.
The other parties will continue to be connected.

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Transferring a Call
A call can be transferred in one of three ways: Consultative transferThe party to whom you want to transfer the call answers their phone before you transfer the call or hang up. You can consult with them before completing the transfer. To transfer a call: on page 3-12. Blind transferThe call is automatically transferred after you dial the number of the party to whom you want to transfer the call. To perform a blind transfer: on page 3-13. Attended transferThe parties are automatically connected to each other after you exit the conference. Set up a conference call and then end your participation. For more information, refer to Setting Up a Conference on page 3-10. To transfer a call:
ransfer 1. During a call, press T

or the Trnsfer soft key.

2. Do one of the following steps: Enter the number to which you want to transfer the call. Press , select Contact Directory, use and to
access the number, and then press the Dial soft key. Press and Press , , select Call Lists, select the appropriate list, use to access the number, and then select the Dial soft key. , or to access the desired call list, use and
to access the number, and then select the Dial soft key.

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3. As soon as the ring-back sound is heard or after the party answers, press
or the Trnsfer soft key to complete the transfer.
You can talk privately to the party to which you are transferring the call before the transfer is completed. If you are using a handset, the transfer can be completed by putting the handset on the cradle. You can cancel the transfer before the call connects by pressing the Cancel soft key. To perform a blind transfer:
2. Press the Blind soft key.
3. Do one of the following steps: Enter the number to which you want to transfer the call. Press , select Contact Directory, use and to
access the number, and then select the Dial soft key.

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Press and
, select Call Lists, select the appropriate list, use to access the number, and then select the Dial soft key.
At this point, the call is connected to the number to which you are transferring them.

Assigning Speed Dial Keys
You can associate contacts with Line Keys for single touch dialing of frequently used numbers. Speed Dial entries are consecutively placed next to assigned Line Keys on the phone. When a new entry is added to the Contact Directory, it is automatically assigned the next available speed dial index.

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For example in the figure below, press the fourth Line Key to dial the shipping department.
Press the Up arrow key from the idle display to access the Speed Dial Index list directly. This shortcut can be used while performing transferring and conferencing functions.
Assigning New Speed Dial Keys
To add or edit a speed dial index for an existing contact: 1. Press.
2. Select Contact Directory. 3. Use and to scroll through the list to find the contact. You can also use the * key to Page Up and the # key to Page Down.

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4. Do one of the following steps: Enter the next available speed dial index. Delete the existing speed dial index by using and then enter a new speed dial index. Press and hold an unassigned. followed by ,
The next available speed dial index will be assigned automatically. 5. Press the Save or Cancel soft keys to accept or cancel changes. 6. Press display. or the Exit soft key repeatedly to return to the idle
To assign a new speed dial key: 1. Press and hold an unassigned. A new empty entry in the contact directory is automatically opened allowing contact information to be added. 2. Press the More soft key. 3. Press the Add soft key. 4. Enter first and/or last name of the contact from the keypad. Use the 1/A/a soft key to select between numeric and upper/lower case alphanumeric modes. Use the Encoding soft key to access special characters in other languages. 5. Enter a contact number. This is a required field and it must be unique (not already in the directory). 6. Change the Speed Dial Index. The index can be any value between the next available index value and the maximum (9999).
Polycom recommends that you assign speed dial index values consecutively. For example, if the third Line Key is assigned to the speed dial index value 2, assign the fourth Line Key the speed dial index value 3.
7. Press the Save or Cancel soft keys to accept or cancel changes. 8. Press display. or the Exit soft key repeatedly to return to the idle

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Using Voice Mail
Your voice mail is saved in a centralized location and may be accessed from your phone. The presence of new Voice Mail messages is indicated by a flashing Message Waiting Indicator LED on the front of the phone and a visual notification on the graphic display. If the phone is configured for multiple lines, an individual line indicator icon indicates Voice Mail messages left on that line. A stutter dial tone in place of normal dial tone is used to indicate that one or more voice messages are waiting at the message center. Note

This chapter contains instructions on: Adjusting the Display Contrast Placing a Call Answering a Call Assigning Speed Dial Keys Using the Busy Lamp Field
To customize your phone, refer to Customizing Your SoundPoint IP 650 SIP Phone on page 2-1. To read about the phones basic features, refer to Using the Basic Features of Your SoundPoint IP 650 SIP Phone on page 3-1. To read about the phones advanced features, refer to Using the Advanced Features of Your SoundPoint IP 650 SIP Phone on page 4-1. If you require additional information or assistance with the Expansion Module, contact your system administrator.
The following components are included in your SoundPoint IP Expansion Module package: Polycom SoundPoint IP Expansion Module

Base stand

Connecting the SoundPoint IP Expansion Module
This section describes how to attach the SoundPoint IP Expansion Module to your SoundPoint IP 650 phone. You can attach up to three SoundPoint IP Expansion Modules.
To connect a SoundPoint IP Expansion Module to your phone: 1. Remove the rubber plug from the SoundPoint IP 650 or the SoundPoint IP Expansion Module.
2. Align the SoundPoint IP Expansion Module at the top of the groove lines on the SoundPoint IP 650 phone and slide it downwards until it clicks into position.
3. Connect the base stand by aligning the two protrusions on the stand to the holes on the back of the Expansion Module and snap it into place. For each SoundPoint IP Expansion Module that you want to add, repeat steps 1 to 3.
Features of the SoundPoint IP Expansion Module
The features of the SoundPoint IP Expansion Module are: 1. Line/Speed Dial KeyUse these keys to activate up to 47 lines or speed dials that can be assigned to your phone.1 2. Infrared Lens Communications to the host phone and other Expansion Modules. 3. Line IndicatorsIndividual multi-color LEDs display the dynamic call state and remote user status (busy lamp field (BLF) and presence). The mapping is: Solid greenAn active call is in progress. Fast flashing greenThere is an Incoming (ringing) call. Flashing greenThe call is on hold. Solid redThe line is busy remotely (shared lines). 4. Graphic DisplayShows information about lines or speed dials. 5. Power Contact Not visible when connected. Power is automatically transferred from the host SoundPoint IP 650 phone to the SoundPoint IP Expansion Module(s) upon connection. Units may be plugged in and unplugged at any time.
Adjusting the Display Contrast
You can adjust the display contrast on a SoundPoint IP Expansion Module through use of the Menu key on the SoundPoint IP 650.

2. Select Settings > Basic > Contrast. The display on the SoundPoint IP Expansion Module changes, presenting a new display along with Line Keys that are assigned Up or Down status. For more information, refer to Display Contrast on page 2-3. 3. Press the Up or Down soft keys to increase or decrease the display contrast. 4. Press the Ok or Cancel soft keys to accept or cancel changes. 5. Press Menu display. or the Exit soft key repeatedly to return to the idle
When a SoundPoint IP Expansion Module is connected to your SoundPoint IP 650 phone, you can place a call using one of the Line Keys. To place a call using a SoundPoint IP Expansion Module Line Key:
>> Press the assigned

graphic display.

directly opposite the number on the
For more information on placing a call, refer to Placing a Call on page 3-2.
When a SoundPoint IP Expansion Module is connected to your SoundPoint IP 650 phone, you can answer a call using one of the Line Keys. To answer a call using a SoundPoint IP Expansion Module Line Key:
flashing green LED indicator.
directly opposite the line with the fast
For more information on answering a call, refer to Answering a Call on page 3-4.
You can associate contacts with Line Keys on the SoundPoint IP Expansion Module for single touch dialing of frequently used numbers. Speed Dial entries are consecutively placed next to assigned Line Keys. For example in the figure below, press the fourth Line Key to dial home.
To assign a new speed dial key: 1. Press and hold an unassigned 2. Press the More soft key.
3. Press the Add soft key. 4. Enter first and/or last name of the contact from the keypad. Use the 1/A/a soft key to select between numeric and upper/lower case alphanumeric modes. Use the Encoding soft key to access special characters in other languages. 5. Enter a contact number. This is a required field and it must be unique (not already in the directory). 6. Change the Speed Dial Index. The index can be any value between the next available index value and the maximum (9999).
For more information on assigning speed dial keys, refer to Assigning Speed Dial Keys on page 3-16.
Using the Busy Lamp Field
The busy lamp field (BLF) feature allows you to monitor the hook status and remote party information of other users through the BLF LED indicators and display on the SoundPoint IP 650 phone with the attached Expansion Module. For more information, contact your system administrator. The following figure shows the busy status of other users (for example, Jim Brown and Rob Smith are busy on the phone):
Troubleshooting Your SoundPoint IP 650 SIP Phone
This chapter presents problems, likely causes, and corrective actions. Problems are grouped as follows: Power and Startup Controls Access to Screens and Systems Calling Displays Audio

If you still need assistance, contact your system administrator.

Power and Startup

Symptom There are power issues. Problem The SoundPoint IP 650 SIP phone has no power. Corrective Action Do one of the following steps: Verify that no lights appear on the unit when it is turned on. Check if the phone is properly plugged into a functional AC outlet. Make sure that the phone isn't plugged into a plug controlled by a light switch that is off. If plugged into a power strip, try plugging directly into a wall outlet instead. Try the phone in another room where the electricity is known to be working on a particular outlet.

Controls

Symptom The dial pad does not work. Problem The dial pad on the SoundPoint IP 650 SIP phone does not respond. Corrective Action Do one of the following steps: Check for a response from other feature keys or from the dialpad. Place a call to the phone from a known working telephone. Check for display updates. Press the Menu key followed by System Status and Server Status to check if the telephone is correctly registered to the server. Press the Menu key followed by System Status and Network Statistics. Scroll down to see if LAN port shows active or Inactive. Check the termination at the switch or hub end of the network LAN cable. Ensure that the switch/hub port connected to the telephone is operational (if not accessible, contact your system administrator). Before restarting your phone, contact your system administrator, since this may allow more detailed troubleshooting to occur before losing any current status information.
Access to Screens and Systems
Symptom There is no response from feature key presses. Problem The SoundPoint IP 650 SIP phone is not in active state. Corrective Action Do one of the following steps: Press the keys more slowly. Make a call to the phone to check for inbound call display and ringing as normal. If successful, try to press feature keys within the call to access Directory or Buddy Status, for example. Press Menu followed by Status > Lines to confirm line is actively registered to the call server. Reboot the phone to attempt re-registration to the call server (refer to Restarting Your Phone on page 4-8).

Exclusions Polycom will not be liable under this limited warranty if its testing and examination disclose that the alleged defect or malfunction in the product does not exist or results from: Failure to follow Polycoms installation, operation, or maintenance instructions. Unauthorized product modification or alteration. Unauthorized use of common carrier communication services accessed through the product. Abuse, misuse, negligent acts or omissions of Customer and persons under Customers control; or Acts of third parties, acts of God, accident, fire, lightening, power surges or outages, or other hazards.
Warranty Exclusive IF A POLYCOM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMERS SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT POLYCOMS OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. POLYCOM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.

Regulatory Notices - 2

Safety and Compliance Part 15 FCC Rules This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interferences received, including interference that may cause undesired operation. Class B Digital Device or Peripheral Note: This equipment is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 1. Reorient or relocate the receiving antenna. 2. Increase the separation between the equipment and receiver. 3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 4. Consult the dealer or an experience radio/TV technician for help. Modifications In accordance with Part 15 of the FCC Rules, the user is cautioned that any changes or modifications not expressly approved by Polycom, Inc. could void the users authority to operate the equipment. This equipment may not be used on a coin service or party line. Installation Instructions Installation must be performed in accordance with all relevant national wiring rules. LInstallation doit tre excute conformment tous les rglements nationaux applicable au filage lectrique. Plugs Acts as Disconnect Device The socket outlet to which this apparatus is connected must be installed near the equipment and must always be readily accessible. La prise lectrique laquelle lappareil est branch doit tre installe prs de lquipement et doit toujours tre facilement accessible. Industry Canada (IC) This Class [B] digital apparatus complies with Canadian ICES-003. Cet appareil numrique de la classe [B] est conforme la norme NMB-003 du Canada. CE and VCCI Mark This SoundPoint IP 500/501 SIP is marked with the CE mark. This mark indicates compliance with EEC directories 89/336/EEC and 73/23/EEC. A full copy of the Declaration of Conformity can be obtained from Polycom Ltd., 270 Bath Road, Slough, Berkshire, SL1 4DX, UK.

Polycom SoundPoint IP 650
High Performance IP Phone with Polycom HD Voice
Delivering revolutionary voice quality, an advanced feature set, and the expandability to support SoundPoint IP Expansion Modules
Designed to appeal to both executive users who require advanced features and applications, and telephone attendants who need multiple line support, the Polycom SoundPoint IP 650 sets the standard for high-performance IP phones.
Benefits Revolutionary Voice Quality Polycom HD Voice enables lifelike interactivity, richness, and clarity of voice communications Advanced Features & Applications ntegration with Microsoft LCS I 2005 and Microsoft Office Communicator SB port for future U applications HTML microbrowser X Backlit 320x160 graphical grayscale LCD Integrated PoE support Advanced Call Handling Capabilities Six lines (standalone) / 12 lines with Expansion Module(s) Shared call / bridged line appearance2 Busy lamp field (BLF)2 E xpandability Supports up to three SoundPoint IP Expansion Modules for an attendant console application P roven Polycom is the leading independent supplier of standards-based IP phones that are fully interoperable with key IP PBX and Softswitch platforms.
Revolutionary Voice Quality The SoundPoint IP 650 is the first IP phone to use Polycoms revolutionary HD Voice technology to bring life-like richness and clarity to voice communications. Polycom HD Voice incorporates wideband audio for over twice the voice clarity, Polycoms patented Acoustic Clarity Technology 2, as well as best-in-class system design to deliver unprecedented voice quality. Advanced Features and Applications2 The phone supports Microsoft Live Communications Server 2005 for telephony and presence, and interoperates with Microsoft Office Communicator. The SoundPoint IP 650 also features a USB port for future applications. Enhanced Call Handling Capabilities The SoundPoint IP 650 accommodates 6 lines in standalone mode, and 12 lines as an attendant console, when equipped with SoundPoint IP Expansion Modules. The phone supports shared call/bridged line appearance2, an essential feature for effective phone interaction between executives and their assistants. The phones busy lamp field (BLF)2 functionality enables phone attendants to monitor the on-hook / off-hook status of key contacts, and dispatch incoming calls for those contacts more efficiently. Expandability When equipped with up to three Expansion Modules, the SoundPoint IP 650 delivers the advanced call handling capabilities and enhanced user interface of a high-performance attendant console. Designed to improve productivity of telephone attendants, the SoundPoint IP attendant console allows effective and efficient management and monitoring of up to 24 simultaneous calls on up to 12 lines. Intuitive User Interface The SoundPoint IP 650 delivers all of its capabilities through an intuitive user interface, featuring a backlit 320x160 graphical grayscale LCD display, easyto-navigate menu, and a combination of 26 dedicated hard keys and 4 contextsensitive soft keys for easy access to essential telephony features. Efficient Installation and Provisioning Designed to make installation, configuration, and upgrade as simple and efficient as possible, the SoundPoint IP 650 boasts a two-port Ethernet switch and integrated Power over Ethernet circuitry. The SoundPoint IP 650 can be centrally configured and upgraded in the field from an FTP, TFTP, HTTP4, or HTTPS4 server and supports provisioning server redundancy.

Polycom SoundPoint IP 650 Specifications
Lines (Direct Numbers) Up to six lines (standalone mode) Up to 34 lines with Expansion Module(s) SoundPoint IP Expansion Module Support Supports ip to three Expansion Module Display 320 x 160 backlit grayscale graphical LCD White LED backlight with custom intensity control Feature Keys 4 context-sensitive soft keys 26 dedicated hard keys -- 6 line keys with bi-color (red/green) LED -- 8 feature keys -- 6 display/menu navigation keys -- 2 volume control keys -- Illuminated mute key -- Illuminated headset key -- Illuminated hands-free speakerphone key -- Dedicated hold key Headset and Hearing Aid Compatibility Dedicated RJ-9 headset port -- Amplified headsets are recommended Compliant with ADA Section 508 Recommendations: Subpart B 1194.23 (all) Hearing Aid Compatible (HAC) handset for magnetic coupling to approved HAC hearing aids Compatibility with commercially-available TTY adapter equipment Audio Features Polycom HD Voice technology delivers life-like voice quality for each audio path - the handset, the hands-free speakerphone, and the headset1 Full-duplex hands-free speakerphone -- Type 1 compliant with IEEE 1329 full duplex standards requency response - 150Hz - 7kHz for handset, F headset1 and hands-free speakerphone modes Codecs: G.722 (wideband), G.711 /A, and G.729A (Annex B) Individual volume settings with visual feedback for each audio path Voice activity detection Comfort noise fill DTMF tone generation/DTMF event RTP payload Low-delay audio packet transmission Adaptive jitter buffers Packet loss concealment Acoustic echo cancellation Background noise suppression Call Handling Features2 Shared call/bridged line appearance Flexible line appearance (one or more line keys can be assigned for each line extension) Busy Lamp Field (BLF) Distinctive incoming call treatment/call waiting Call timer Call transfer, hold, divert (forward), pickup Called, calling, connected party information Local three-way conferencing One-touch speed dial, redial Call waiting Remote missed call notification Intercom Automatic off-hook call placement Do not disturb function Other Features Integration with Microsoft LCS 2005 for telephone and presence3 -- Compatibility with Microsoft Office Communicator and Windows Messenger 5.1 Clients Universal Serial Bus (USB) -- Full Host Controller -- Compliant with OHCI 1.1 specification -- Support for Full-speed and Low-speed peripherals -- Type-A receptacle interface Local feature-rich GUI Time and date display User-configurable contact directory and call history (missed, placed, and received) Customizable call progress tones Wave file support for call progress tones Unicode UTF-8 character support. Multilingual user interface encompassing Chinese, Danish, Dutch, English (Canada/US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, Swedish Protocol Support IETF SIP (RFC 3261 and companion RFCs) Network and Provisioning Two-port 10/100 Mbps Ethernet switch Manual or dynamic host configuration protocol (DHCP) network setup Time and date synchronization using SNTP FTP/TFTP/HTTP/HTTPS4 server-based central provisioning for mass deployments. Provisioning server redundancy supported Web portal for individual unit configuration QoS Support IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DSCP Network Address Translation (NAT) support static RTCP support (RFC 1889) Event logging Local digit map Hardware diagnostics Status and statistics Security2 Transport Layer Security (TLS)3 Encrypted configuration files3 Digest authentication Password login Support for URL syntax with password for boot server4 HTTPS secure provisioning4 Support for signed software executables4 Power Built-in, auto-sensing IEEE 802.3af Power over Ethernet External Universal AC adapter (included 48V DC)5 Approvals FCC Part 15 (CFR 47) Class B ICES-003 Class B EN55022 Class B CISPR22 Class B AS/NZS CISPR 22 Class B VCCI Class B EN55024 EN61000-3-2; EN61000-3-3 ROHS compliant Safety UL 60950 CE Mark CAN/CSA-C22.2 No. 60950 EN 60950-1 IEC 60950-1 AS/NZS 60950 Operating Conditions emperature: 0 to 40C (+32 to 104F) T Relative humidity: 5% to 95% (noncondensing) Storage Temperature 40 to +70 degrees C (-40 to +160 degrees F) SoundPoint IP 650 Comes with: SoundPoint IP 650 console Handset with handset cord Base stand Network (LAN) cable Universal power adapter (including countryspecific cord kit)5 Quick Start Guide Product registration card Size 10.5 in x 6 in x 7.5 in x 2.5 in (26.5 cm x 15 cm x 19 cm x 6.5 cm) (W x H x D x T) Weight Shipping: 2.75 lb (1.26 kg) Part Numbers/UPC Codes 2200-12651-001 / 610807522959 for NA, TWN 2200-12651-002 / 610807522966 for Japan 2200-12651-012 / 610807522973 for AU, NZ 2200-12651-015 / 610807522980 for UK, HK, Singapore, Malaysia 2200-12651-016 / 610807522997 for Korea 2200-12651-022 / 610807523000 for China 2200-12651-122 / 610807523017 for ROE Box Dimensions/Weight 12.5 in x 13.25 in x 3.5 in 2045g (for all countries) Master Carton Quantity Five Country of Origin Thailand Warranty One year

1. To enjoy the benefits of Polycom HD Voice when using the phone in the headset mode, you must use a wideband headset. 2. Most software-enabled features and capabilities must be supported by the server. Please contact your IP PBX/ Softswitch vendor or service provider for a list of supported features. 3. Requires SIP version 2.0.1 or higher. 4. Requires BootROM version 3.2.X or higher. 5. Please contact Polycom for current device driver support
Polycom Worldwide Headquarters 4750 Willow Road, Pleasanton, CA 94588 1.800.POLYCOM or +1.925.924.6000 www.polycom.com
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