Headset Hanger AHeadset Hanger has been included to help keep the headset out of the way when not in use. Insert the hanger into the opening at the right rear of the console. L2
Connect the RJ11 (Phone) plug from the Wall Jack.

DC POWER

Connect the Power Adapter.
You are now ready to use yourSoundPoint Pro Desktop Conferencing Phone.
SoundPoint Pro Desktop Conference Phone Introduction and Installation 1 5
SoundPoint Pro Desktop Conference Phone Introduction and Installation 1 4
KEYS AND OPERATIONAL FEATURES

VISUAL INDICATORS

*Message waiting supported for FSK protocol and most analog PBXs.
SoundPoint Pro Desktop Conference Phone Introduction and Installation 1 6
SoundPoint Pro Desktop Conference Phone Introduction and Installation 1 7

SOUNDPOINT PRO OPERATION

SoundPoint Pro Professional Conference Phone Introduction and Installation 1 8
SoundPoint Pro Desktop Conference Phone Operation 2 1
MAKING CALLS, ANSWERING CALLS, HANGING UP
Tips for Using the Line Keys 1. When a LINE key is pressed, that line becomes active and any other active lines are disconnected unless placed on Hold prior to pressing the LINE key. 2. When the CONF key is pressed all active lines and lines on Hold are linked in the conference. 3. When the HOLD key is pressed, all active lines are placed on Hold. Inactive lines remain inactive. 4. If SoundPoint Pro is hung up, active lines are disconnected, but lines on Hold remain on Hold.
Making Calls Handset Headset Pick up the handset; listen for the dial tone. Put on headset, press the HEADSET key, and listen for the dial tone. Press the SPEAKER key; listen for the dial tone. Pressing a LINE key will activate the phone in Speaker Mode for that line by default. Answering Calls Pick up the handset Press the HEADSET key on the console (make sure your headset is on first!). Press the SPEAKER key on the console. Pressing a LINE key for a line that is ringing will cause the phone to go offhook in Speaker Mode for that line. Hanging Up Hang up (replace) the handset. Press the HEADSET key.
The green LED on the LINE key indicates that it is in use. IMPORTANT: As a rule, once a line is activated it must be placed on Hold prior to activating another line key or the line will be disconnected.

Using Redial and Repetitive Redial Press the REDIAL key to automatically dial the last phone number dialed on your phone. The Repetitive Redial feature allows you to Redial a phone number up to 15 times, which is useful when attempting to dial a number that is busy. To activate Repetitive Redial, press and hold the REDIAL key for 2 seconds. By default SoundPoint Pro will dial the last number dialed 10 times with 20 seconds between attempts, or until the call is answered, whichever comes first. When the call is answered, SoundPoint Pro will ring indicating that the call has been connected. Repetitive Redial can be programmed for the number of attempts tried, and the duration between attempts. For instructions, see page 2 22, Setting Repetitive Redial Parameters.

Speaker Notes

Press the SPEAKER key. Pressing a LINE key while the line is active will hang up the line.
More on Answering Calls SoundPoint Pro will automatically select the ringing line when you answer. It is not necessary to select the ringing line first.
When More Than One Incoming Line is Ringing If both lines are ringing at the same time, the line that is engaged first will ring and its red LED will blink. The second lines LED will also blink, but no audible ring will be heard. When the phone is answered, preference will be given to the primary line (see Setting Primary Line for Your Phone on page 2-19). If no primary line has been programmed, Line 1 will be selected first.
Changing Modes To Switch Between Modes at Any Time During a Call From To Action Handset Speaker Press Speaker key; hang up handset Handset Headset Press Headset key; hang up handset Headset Speaker Press Speaker key Headset Handset Pick up handset Speaker Handset Pick up handset Speaker Headset Press Headset key More on Making Calls Selecting a Line Pressing the LINE key under the LCD screen will activate that line for the mode you are currently using: handset, speaker, or headset. If no mode is selected, pressing a LINE key will cause that line to go active in Speaker Mode by default.
Second Calls on an Inactive Line If you have already engaged a call and another call comes in on the line you are not using, you will be prompted with a low-volume ring and the LED indicator for the incoming line will blink. If you subscribe to Caller ID, SoundPoint Pro will display Caller ID information for the incoming call. To answer the call: Place your call on hold with the HOLD key, then press the LINE key with the red blinking LED (the ringing line) and begin speaking.
SoundPoint Pro Desktop Conference Phone Operation 2 2
SoundPoint Pro Desktop Conference Phone Operation 2 3

SPEAKER MODE

SoundPoint Pro Model SE-220 has a front-mounted microphone optimized for individual use with the Console oriented as shown below.

CONFERENCE MODE

Using Lines The LINE keyslocated below the LCD screenand Conference (CONF ) keylocated to the right of the LCD screencontrol your conference.

Conference calls can be established by: The audio pickup and quality are optimized for 180 coverage 1. Placing and conferencing outbound calls 2. Receiving and conferencing inbound calls 3. Conferencing a combination of inbound and outbound calls Operation Pressing the HEADSET key on the console activates Headset Mode. The vw keys control headset volume. Establishing a Conference Call Pressing the CONF key when more than one line is active establishes a conference in any modeSpeaker, Handset, or Headset. Pressing CONF takes callers off Hold and brings them into the conference. Example: Setting Up a 3-Way Conference Call (Outbound Calls) 1. Press LINE 1 and dial the number of the first conference participant. When the party answers, ask him to hold while you add the other participant. Press HOLD. 2. Press LINE 2 and dial the number of the second participant. When the party answers, tell him you will add him to the conference. 3. Press the CONF key. All participants are now in the conference.

HEADSET MODE

Note: See Appendix for information about headsets.
SoundPoint Pro Desktop Conference Phone Operation 2 4
SoundPoint Pro Desktop Conference Phone Operation 2 5
Adding a Caller on an Inactive Line Incoming Call 1. When a new call is received, ask the active participant to Hold. Press the HOLD key. 2. Press the LINE key to answer the incoming call. 3. Tell the incoming caller you will add him to the conference. 4. Press the CONF key. Outgoing Call 1. Ask the active participant to Hold while you call another participant. Press the HOLD key. 2. Press the inactive LINE key, and dial the number of the person you wish to add. 3. When the person answers, tell him he is being added to the conference. 4. Press the CONF key. Placing Conference on Hold To put a conference call on hold, press the HOLD key. The other participants will not be able to talk to each other. Press CONF to return to the conversation. Dropping a Conference Participant Press the LINE key of the participant you wish to drop from the call.
Accessing, Using, and Programming Directories SoundPoint Pro stores and retrieves information for your convenience. This information is organized into directories which can be accessed and customized from the keypad.
Navigating the Directories Pressing SELECT will allow you to:
Initially, enter the Directory Structure at the Main Menu level, Once in the Directory Structure, move another level deeper, or Confirm a setting or information youve selected, entered, or edited.
The v appears in the corner of the display when the Directory Structure has more w options or information at that level. You can use the vw keys to scroll continuously through the options.
4-Way Volume Control Handset, Headset, Speaker Press the vw keys at any time during a call to adjust volume. SoundPoint Pro will maintain the same volume for future calls until changed.

Editing a Speed Dial Entry If you wish to edit a Speed Dial List entry, including priority tags, first locate the entry, then press SELECT. The display will read EDIT ENTRY? Press SELECT again. Programming Names and Numbers Up to 36 separate entries can be stored in the Speed Dial List. Scroll w to ADD NEWENTRY?, press SELECT to begin adding an entry. Enter the phone number on the keypad. Use the BACK key to back up and correct any mistakes. Enter special characters if desired.
Use SELECT to confirm a correct name or number entry, or edit using the BACK key. When you are satisfied with the changes, press SELECT to confirm and move to the next line. If you wish to edit only the Priority Tag, press SELECT twice to confirm the name and phone number, the display will read SETPRIORITYTAG. Use the method described above to edit the Priority Tag.
For spaces, press HOLD. For hyphens, press REDIAL. For brackets, press FLASH , once for ( and again for ) when ready.
Viewing Speed Dial List Entries Upon entering the Speed Dial Directory Listings, if entries have been stored on the phone, the display will default to the first entry in the Speed Dial List. Multiple entries will be listed in the following order:
Press SELECT to save the number. Enter the name. Enter each letter by repeatedly pressing the key associated with that letter until the letter you want appears on the display. Use special characters above as desired. You are, however, limited to 13 characters. Press SELECT to save the name. You will then be prompted to select a Priority Tag for the entry.
Priority Tagged entries (highest priority to lowest, P1, P2, P3, P4, P5, P6, P7, P8, P9, P0) then Alphabetically
Assigning Priority Tags Hot Key priority speed dialing priority tags can be assigned to 10 Speed Dial List entries. You will be prompted to enter a priority tag as each speed dial name and number entry is completed. Use the v key to scroll through the entry list. Hold the v key down to accelerate through the list quickly.
Viewing Directory Programming Options While in the Speed Dial Directory Listings, scroll w at any time to view Speed Dial Directory options. Options include deleting individual entries, clearing the entire speed dial directory, adding entries and editing entries. See each specific option in this section for details.
SoundPoint Pro Desktop Conference Phone Operation 0
SoundPoint Pro Desktop Conference Phone Operation 1
Speed Dial Entry Quick LocatorFeature While in the Speed Dial List, use the telephone keypad to spell out the first few letters for the entry you wish to locate (e.g., to locate Allen, press 2-5-5-3-6). SoundPoint Pro will display the first match in the directory as each key is pressed until the desired entry is located. If no matching entry is found the display will read NO MATCH FOUND.

For a telephone line with Caller ID, the following information is stored:
Caller name Caller phone number Time and date the call was received Line number (1 or 2) upon which the call was received
Dialing Speed Dial Entries Press the SPEED DIAL key at any time while viewing an entry to automatically dial that phone number.
For a telephone line without Caller ID, the following information is stored: w Time the call was received w Line number (1 or 2) upon which the call was received Asubscription to Caller ID service does not guarantee that the desired information for an Incoming Call History Entry is captured. An Incoming Call History entry is only as good as the information received. If the incoming Caller Subscribes to Call Blocking service: w An ID BLOCKED or ID UNAVAILABLE message is displayed.
w ANO ID MESSAGE is displayed. Or the Caller ID fields could be empty due to faulty data transmission.
Dialing Hot Key Priority Speed Dial Numbers Once assigned, an entry with an assigned priority tag can be dialed by simply holding down the associated priority key (1, 2, 3,4, 5, 6, 7, 8, 9, 0) for 1.5 seconds.
Deleting Speed Dial Entries While viewing a Speed Dial entry you wish to delete, press SELECT then scroll w to DELETE ENTRY? Press SELECT. The display will read DELETING ENTRYARE YOU SURE? Press SELECT again to delete the entry.
Entering the Incoming Call History Directory Press SELECT to view the Main Menu options. Scroll w to INCOMING CALLS. If incoming calls were received but not answered, line 2 of the display will show the number of calls missed.
Clearing the Speed Dial List CAUTION: Clearing the Speed Dial Directory will permanently delete all Speed Dial entries in the directory with no recovery capability. To clear the Speed Dial List, first enter the Speed Dial Directory. Scroll w to CLEAR SPEED DIALLIST? Press SELECT. The display will read CLEARING LISTARE YOU SURE? Press SELECT again to clear the entire Speed Dial Directory.
If no new calls have been missed line 2 of the display will read NO NEWMISSED Incoming Call History List The Incoming Call History List stores a record of the last 99 incoming calls received or missed. The information stored in a Call History differs depending upon the Caller ID subscription status of the telephone line(s) connected to SoundPoint Pro. (Caller ID is an option offered by your telephone service provider, usually for a fee.) Press SELECT again to enter the Incoming Call History.
SoundPoint Pro Desktop Conference Phone Operation 2
SoundPoint Pro Desktop Conference Phone Operation 3

Viewing Incoming Call History Entries Up to 99 Incoming Call History entries can be stored. The entries are numbered 1 to 99 from most to least recently received. If you subscribe to Caller ID service, the default display shows the name and phone number of the caller along with other useful information.
Exporting Entries to the Speed Dial List Phone numbers and names in the Incoming Call History list can be exported to the Speed Dial List as Speed Dial entries. Enter the Incoming Call History directory then scroll v to locate the entry you wish to export. Use the # key to correctly format the phone number for dialing (see previous section) prior to exporting the entry. Press the SELECT key. The following display will appear.
Press the key to toggle line 1 of the display from the caller name to the time, the month/day, and Line number on which the call was received. Press SELECT again to export the entry. The phone number will appear on the top line of the LCD. Use the BACK key to insert any desired modifications. When the number appears as desired, press SELECT. The name will now appear on the top line of the LCD. Use the BACK key to insert modifications. When the name appears as desired (up to 13 characters) press SELECT again.
Use the v key to scroll through the entry list. Hold the v key down to accelerate through the list quickly.
Deleting Incoming Call History Entries While viewing an Incoming Call History entry you wish to delete, press SELECT then scroll w to DELETE ENTRY? Press SELECT. The display will read DELETING ENTRYARE YOU SURE? Press SELECT again to delete the entry.
Speed Dialing Incoming Call History Entries Caller ID numbers are received from a telephone service provider in 10-digit format, however a 10-digit number might not be correctly dialed without first:
Clearing the Incoming Call History List To delete (clear) the Incoming Call History List, first enter the Call History List then scroll w to CLEAR INCOMING CALLLIST? Press SELECT. The display will read CLEARING LISTARE YOU SURE? Press SELECT again to clear the entire Incoming Call History List.
Removing the area code for local calls or Inserting a 1 in front of the area code for long distance calls.

SoundPoint Pro Desktop Conference Phone Operation 6
SoundPoint Pro Desktop Conference Phone Operation 7
Line Settings Directory The Line Settings Directory allows you to view status ofand program options fora variety of line configuration settings, including:

w w w w w w w

Setting Ring Type forEach Line SoundPoint Pro has 5 different ring types available for each line. While viewing a line settings status, press SELECT to view the line setting options for that line. Scroll w to EDITRING TYPE? Line 2 of the display will show the current ring type setting. Press SELECT again to set Ring Type.
Setting Ring Volume for each Line Setting Ring Type for each Line Entering Local Telephone Numbers for each Line Setting Primary Line for Your Phone Enabling or Disabling Caller ID for each Line Editing Line-in-Use Voltage Threshold Restoring Factory Default Settings for each Line
To toggle between and listen to the ring types available, use vw to scroll through the options. Each ring will be played as the options appear on the display. Press SELECT to choose the desired ring.
Entering the Line Settings Directory Press SELECT to view the Main Menu options, scroll w to LINE SETTINGS:
Entering Local Telephone Numbers forEach Line Press SELECT again to enter the Line Settings Directory. The current line settings status for Line 1 will show on the display. Scroll w to view the current line settings status of line 2. While viewing a line setting status, press SELECT to view the line settings options for that line. Scroll w to EDITTELNUMBER? Line 2 of the display will show the current telephone number configured for the line. Press SELECT again. Enter the desired phone number on the keypad. Use special characters as desired.
When the number appears as desired, press SELECT. Setting Ring Volume forEach Line While viewing a line settings status, press SELECT to view the line settings options for that line. EDITRING VOL? is the first option. Press SELECT. Use vw to adjust ring volume to the desired level. The ring will be heard on the speaker as it is being adjusted. When the desired ring volume level is found, press SELECT. Setting Primary Line forYourPhone Assigning a Primary Line reduces the likelihood of conflicts when two phone lines are used in parallel (more than one phone user has access to a line). SoundPoint Pro allows you to set the Primary Line used for your phone. The Primary Line is automatic-ally selected when the phone is taken off-hook by lifting the handset, pressing the HEADSET key, or pressing the SPEAKER key. While viewing a line settings status, press SELECT to view the line setting options for that line. Scroll w to EDITPRIMARY? Line 2 of the display will show the current primary line selection. Press SELECT again. Find the desired primary line number display using the vw keys. Press SELECT again to choose the desired primary line number.

SoundPoint Pro Desktop Conference Phone Operation 8
SoundPoint Pro Desktop Conference Phone Operation 9
Enabling orDisabling CallerID for Each Line While viewing a line settings status, press SELECT to view the line settings options for that line. Scroll w to EDITCALLER ID? Line 2 of the display will show the current Caller ID status for that line. Press SELECT again.
System Settings Directory The System Settings Directory allows you to view status ofand program options for a variety of system settings, including:

w w w w w

Setting the Time of Day Setting the LCD Contrast Setting Repetitive Redial Parameters Selecting and Setting Telephone Number Auto-Formatting Editing Flash Timing; Restoring Default Flash Timing Restoring System Factory Default Settings
Use vw to change Caller ID status. When the desired status displayed press SELECT again.
Editing Line-In-Use Voltage Threshold While on-hook (hung up) SoundPoint Pro will indicate if another phone, computer, or Fax machine is using one or both phone lines by lighting the LINE key LED indicators solid red. Line-in-use detection is accomplished by detecting the voltage on each line, which changes when a line is in use. Different phone systems may have different line-inuse voltages. SoundPoint Pro allows you to change the line-in-use voltage threshold to account for voltage variances by telephone system. If the SoundPoint Pro Consoles linein-use indicators are not lighting solid red while a line is being used by another device, try changing the line-in-use voltage settings until the correct level is achieved. While viewing a line settings status, press SELECT to view the line settings options for that line. Scroll w to EDITIN-USE? Line 2 of the display will show the current line-inuse selection: STANDARD, ALTERNATE A, or ALTERNATE B. Press SELECT again. Use vw to scroll through line-in-use status options. When the desired status is displayed press SELECT again.
Entering the System Settings Directory Press SELECT to view the Main Menu options, scroll w to SYSTEM SETTINGS. Press SELECT again to enter the System Configuration Directory.
Setting the Time of Day Upon entering the System Settings Directory, EDITTIME? is displayed. Press SELECT to edit the time of day.

Changing Flash Timing Enter the System Settings Directory then scroll w until you see EDITFLASH TIME? Line 2 of the LCD will show the current flash timing value. Press SELECT. Use the vw keys to scroll through the flash timing options.

10 DIGITLOCAL (D10)

11 DIGITLOCAL (D11)
75 msec, 100 msec, 300 msec, or 600 msec. (Note: The default flash timing setting is 600 msec.)
When the desired flash timing is displayed, press SELECT.
When programming Auto-Formatting, be sure to select your dialing plan according to the specific requirements for your area.
Restoring Default Flash Timing Enter the System Settings Directory then scroll w until you see EDITFLASH TIME? Press SELECT. Scroll v until you see RESTORE DEFAULT FLASH TIME? Press

SELECT.

SOUNDPOINT PRO TROUBLESHOOTING
Restoring System Factory Default Settings All factory system settings can be restored at the same time. Make sure you wish to restore ALLfactory system settings before proceeding with this feature. Enter the System Settings Directory then scroll w until you see RESTORE DEFAULT SYSTEM SETTINGS? Press SELECT the following will appear on the display.

Chapter 3

Information Retention During a PowerLoss Soundpoint Pro retains all stored information during loss of power. It is not necessary to reset any programmed or stored parameters. CAUTION: SoundPoint Pro will not operate without power. See the Safety Instructions on Page ii for precautions.
SoundPoint Pro Desktop Conference Phone Troubleshooting 3 1

TROUBLESHOOTING

Troubleshooting will help you overcome difficulties that occur during installation and normal use.

Blank Display

Check that the power adapter is plugged into a working outlet, and the power plug is securely plugged into the console.
Physical Damage No Dial Tone w Check the connections of the telephone lines to the LIM, and make sure that the connections are secure at both the wall jack, and on the LIM. Repeat the process for the telephone connection from the LIM to the console, and make sure both ends of the console cable are securely plugged in.
If physical damage is severe enough that the internal parts become visible, disconnect SoundPoint Pro immediately. Do not reconnect it to the telephone network until SoundPoint Pro is repaired. If you need more help, call your Polycom reseller, or call Polycom Technical Support at: 1-800-POLYCOM.
Be sure the power cable is connected to the console, and the power adapter is plugged securely into a working wall outlet or power strip. If you are not receiving dial tone on a headset, but you can hear dial tone on the handset and speaker, make sure the 2.5mm connector is plugged securely into the headset jack on the console. Try a different phone line.
In Speaker Mode: Short Silences, Echoes, or Clipped Speech At the beginning of a call, allow someone at each location to speak in turn for few moments to enable SoundPoint Pro to adapt to its environment.

SoundPoint Pro Desktop Conference Phone Regulations and Warranty 4 2
SoundPoint Pro Desktop Conference Phone Regulations and Warranty 4 3
Canadian Department of Communications Notice Notice: The Canadian Department of Communications (DOC) label identifies certified equipment. This certification means that the equipment meets certain telecommunication network protective, operational, and safety requirements. The department does not guarantee the equipment will operate to the users satisfaction. Before installing this equipment make sure you are permitted to connect it to the facilities of the local telecommunications company. You must install the equipment using an acceptable method of connection. In some cases you may also extend the companys inside wiring for single line individual service by means of certified connector assembly (telephone extension card.) You should be aware, however, that compliance with the above condition may not prevent degradation of service in some situations.
Polycom's obligation to repair, replace, or refund, as set forth above, is your exclusive remedy. Except as specifically set forth above, Polycom, its affiliates, suppliers, and dealers make no warranties, express or implied, and specifically disclaim any warranties of merchantability or fitness for a particular purpose.
Limitation of Liability Except as provided below, the liability of Polycom and its affiliates and suppliers for any claims, losses, damages, or expenses from any cause whatsoever (including acts or omissions of third parties), regardless of the form of action, whether in contract, tort, or otherwise, shall not exceed the lessor of: (1) the direct damages proven; or (2) the repair cost, replacement cost, license fee, annual rental charge, or purchase price, as the case may be, of the equipment that gives rise to the claim. Except as provided below, Polycom and its affiliates and suppliers shall not be liable for any incidental, special, reliance, consequential, or indirect loss or damage incurred in connection with the equipment. As used in this paragraph, consequential damages include, but are not limited to, the following: lost profits, lost revenues, and losses arising out of unauthorized use (or charges for such use) of common carrier telecommunications services or facilities accessed through or connected to the equipment. For personal injury caused by Polycom's negligence, Polycoms liability shall be limited to proven damages to person. No action or proceeding against Polycom or its affiliates or suppliers may be commenced more than twenty-four (24) months after the cause of action accrues. THIS PARAGRAPH SHALLSURVIVE FAILURE OF AN EXCLUSIVE REMEDY.
Polycom Limited Warranty and Limitation of Liability Limited Warranty Polycom warrants you, the customer, that your system will be in good working order on the date Polycom or its authorized reseller delivers or installs the system, whichever is later (Warranty Date). If you notify Polycom or its Authorized Dealer within one year of the Warranty Date that your system is not in good working order, Polycom will, without charge to you, repair or replace, at its option, the system components that are not in good working order. Repair or replacement parts may be new or refurbished and will be provided on an exchange basis. If Polycom determines that your system cannot be repaired or replaced, Polycom will remove the system and, at your option, refund the purchase price of your system or apply the purchase price towards the purchase of another Polycom system. If you purchased your system directly from Polycom, Polycom will perform warranty repair in accordance with the terms and conditions of the specific type of Polycom maintenance coverage you selected. Awritten explanation of Polycom's types of maintenance coverage may be obtained from Polycom by calling 1.800.451.0995 (in the continental U.S. only). If you purchased your system from a Polycom Authorized Dealer, contact your reseller for the details of the maintenance plan applicable to your system. This Polycom limited warranty covers damage to the system caused by power surges. Unless otherwise expressly agreed to in a written agreement signed by Polycom, Polycom will not be responsible under this limited warranty for damages resulting from: Failure to follow Polycom's installation, operation, or maintenance instructions. Unauthorized system modification, movement, or alteration. Unauthorized use of common carrier communication services accessed through the system. Abuse, misuse, negligent acts or omissions of the customer and persons under the customer's control; or Acts of third parties and acts of God.

SoundPoint Pro Desktop Conference Phone Regulations and Warranty 4 4
SoundPoint Pro Desktop Conference Phone Regulations and Warranty 4 5
SOUNDPOINT PRO ADDITIONAL INFORMATION
SoundPoint Pro Professional Conference Phone Regulations and Warranty 4 6
SoundPoint Pro Desktop Conference Phone Appendix A 1

HEADSETS

About Headsets If you use the phone frequently or for extended periods of time, headsets can make your life much easier. Headsets, like speakerphones or conference phones, allow you to use your hands while talking on the telephone. One advantage headsets have over speakerphones and conference phones is the added dimensions of privacy and decreased office noise. Headsets, like handsets, allow only half of a conversation to be overheard. This maintains a level of semi-privacy, while reducing the amount of noise heard in and around the office. Headsets can be challenging, however, for a person who needs to get up from his or her desk frequently. Replacing the headset plug into the headset jack or putting the headset back on and adjusting it, can be more cumbersome than picking up the handset, or going off-hook on the conference phone. Most people, however, find headsets to be a valuable communications tool. When using a headset in addition to a handset and conference phone, the headset can become an indispensable part of a multi-functional approach to business communications. Some business and SOHO (small office/home office) telephones like SoundPoint Pro are headset-ready, meaning they have a connector (2.5mm phone jack, or a non-standard connector for use only with the phone makers headset) and a separate button to go offhook without lifting the receiver. Many headsets require an adapter/amplifier to work with a business telephone. Most of these headsets require plugging the amplifier into the handset jack, then plugging the handset into a receptacle on the side of the amplifier. This arrangement can be a nuisance, especially since you must always take the handset off-hook to use the headset. To compound these problems, some headsets require that you select DIP switch settings to get the sound right, and then adjust a separate volume control on the amplifier. SoundPoint Pro has an integrated headset amplifier and complete compatibility with all telephone functionality. SoundPoint Pro comes standard with a headset hanger.

Warranty If your headset breaks, you will want to get it replaced. Look for a headset with a good warranty as it often reflects the manufacturers confidence in the durability of the product.
SoundPoint Pro Professional Conference Phone Appendix SoundPoint Pro Professional Conference Phone Appendix A 4 A 5

Polycom SoundPoint Pro SE-220
Professional, hands-free conferencing from your home or office desktop
Benefits Acoustic Clarity Technology Allowssimultaneous natural conversation the industrys best full duplex All-in-one conferencing Easily switch between speakerphone, headset, and handset modes Based on proven technology Utilizes the same industry-leading conferencing technology that has made Polycom SoundStation conference phones the top choice of corporations worldwide Easy-to-install and use Plugs directly into power outlet and standard analog telephone jack Full-featured 2 line business phone
SoundPoint Pro SE-220 seamlessly integrates handset and headset telephone functionality with crystal clear, hands-free voice conferencing in an elegant personal business phone.
With the touch of a button, SoundPoint Pro lets you hold clear, multipoint conference calls with up to two additional participants. Polycom's Acoustic Clarity Technology enables callers to speak when they want, without the clipped sentences and one-way conversations that are common with ordinary business speakerphones. The SoundPoint Pro has versatile features like a front-facing microphone for voice conferencing. You can also connect an optional headset for high-quality, hands-free applications. In a home or corporate office, speak naturally without wires and get more done efficiently and productively with SoundPoint Pro SE-220. Make Great Things Happen with SoundPoint Pro SE-220 In todays Internet driven world, the ability to conduct real time communication and collaboration has become critical to an organizations survival. As the market leader in voice, video, data and Web solutions, our award-winning conference technology makes it easy for people to interact and maximize productivity over any network, in just about any environment, anywhere around the globe. Thats why more organizations worldwide use and prefer Polycom conferencing solutions. Because when people work together, great things happen. See how you, too, can achieve great things with Polycom SoundPoint Pro SE-220.
Polycom SoundPoint Pro SE-220 Specifications
Size 10 in x 8.9 in x 2.0 in (L x W x H) Weight 2.5 lbs (1 kg) Power 110 VAC, 60 Hz, 10 W FCC, UL, and CSA approved Speaker Volume Adjustable to 81 dB at 1/2 meter peak volume Microphone Type Cardoid Headset Capability 2.5 mm headset jack, button, and integrated headset hanger Handset Hearing aid compatible Audio Bandwidth 300 - 3300 Hz Caller ID Belcore Type II: With Caller ID on Call Waiting Warranty One year Line Interface Two-wire RJ-11 analog PBX or PSTN interface Part Number SoundPoint Pro SE-220, Stock: 2200-06315-001, UPC: 6-10807-06315-5 North American part number only please call for more information on international products.
SoundPoint Pro the full-featured desktop phone that puts professional conferencing within reach for any small business or home office Easily switches between speakerphone, headset, and handset modes 32-character LCD display shows number dialed, length of call, and other useful information 36-entry phone book 99-number incoming and outgoing call history directories let you easily access past call information Mute button allows private off-line conversation without other party hearing your conversation Caller ID with on Call Waiting Distinctive rings for each line One-touch speed dial and search/sort speed dialing Repetitive redial FSK and expanded PBX message waiting indicator Nonvolatile RAM protects stored information if power is lost

2006 Polycom, Inc. All rights reserved.
Polycom, the Polycom logo, SoundPoint and SoundStation are registered trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective companies. Information in this document is subject to change without notice.

Polycom Headquarters:

4750 Willow Road, Pleasanton, CA 94588 (T) 1.800.POLYCOM (765.9266) for North America only. For North America, Latin America and Caribbean (T) +1.925.924.6000, (F) +1.925.924.Bath Road, Slough, Berkshire SL1 4DX, (T) +44 (0)1753 723000, (F) +44 (0)Polycom Hong Kong Ltd., Rm 1101 MassMutual Tower, 38 Gloucester Road, Wanchai, Hong Kong, (T) +852.2861.3113, (F)+852.2866.8028
Part No. 3726-06945-001 Rev. 03/06

www.polycom.com

Polycom EMEA: Polycom Asia Pacific: