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Polycom Soundstation Premier 550D

 

 

Polycom Soundstation Premier 550DPolycom SoundStation Premier 550D Conference phone - Single-line operation

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For Avaya DEFINITY users, communicating with crystal clarity couldn't be easier. Just connect a SoundStation Premier 550D directly into a DEFINITY ECS digital wall jack. You don't need an analog port, analog adapter, or complicated connections to take advantage of natural, two-way conversations with Polycom's breakthrough Acoustic Clarity Technology. With sensitive high-performance speakers, SoundStation Premier 550D delivers crisp, clear sound that's twice as loud as Polycom'... Read more
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User reviews and opinions

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Comments to date: 4. Page 1 of 1. Average Rating:
hollandryan 12:02pm on Monday, October 25th, 2010 
My business purchase this conference speaker ...  None I can honeslty think of Price to Value Ratio - Quality and performance
cyberhorse 7:19am on Monday, July 5th, 2010 
People in conference room with the device can hear you If you are at the other end of the line then you are screwed.
ccc555 11:05am on Friday, July 2nd, 2010 
Superior Conferencing Phone A superior conferencing phone. Not difficult to set up. Great sound quality. beat up The condition of the unit was extremely poor. Missing Polycom logo. Very beat up. Beware - you will get a different product You will get a product different than advertised. No Mikes.
BeBop 11:10am on Tuesday, April 27th, 2010 
My business purchase this conference speaker phone system about a year ago. If you are close to the phone, speak confidently, and exercise the practice of taking turns to speak.

Comments posted on www.ps2netdrivers.net are solely the views and opinions of the people posting them and do not necessarily reflect the views or opinions of us.

 

Documents

doc0

SoundStation Premier 500D/550D
INSTALLATION INSTRUCTIONS AND USER'S GUIDE
SoundStation Premier500D SoundStation Premier550D Installation Instructions and User's Guide
IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, the following safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons.

Table of Contents

Chapter 1 SoundStation Premier 500D SoundStation Premier 550D..1 Introduction....2 Checklist of Parts...2 System Compatibility..3 To Ensure Better Performance...3 Installing SoundStation Premier 500D/550D.3 Using SoundStation Premier 500D/550D...6 In Case of Difficulty...9 Maintenance...10 Service...10
Read and understand all instructions. Follow all warnings and instructions marked on the instrument. Installation must be performed in accordance with all national wiring rules. The outlet to which this apparatus is connected must be installed near the equipment, and must always be readily accessible. This instrument can be hazardous if immersed in water. To avoid the possibility of electrical shock, do not use the telephone equipment while you are in the bathtub or shower, or when you are wet. If you accidentally drop the equipment into water, do not retrieve it until you have first unplugged all cords. Do not reconnect the telephone equipment until it has dried thoroughly. Avoid using the telephone equipment during electrical storms in your immediate area. There is a remote risk of electric shock from lightning. Urgent calls should be brief. Even though protective measures may have been installed to limit electrical surges from entering your home or business, absolute protection from lightning is impossible. If you suspect a natural gas leak, report it immediately, but use a telephone away from the area in question. The telephone equipment's electrical contacts could generate a tiny spark. While unlikely, it is possible that this spark could ignite heavy concentrations of gas.
Never push objects of any kind into the telephone equipment through housing slots as they may touch hazardous voltage points or short out parts that could result in a risk of electric shock. Never spill liquid of any kind on the telephone. If liquid is spilled, however, refer servicing to proper service personnel. To reduce the risk of electric shock, do not disassemble this telephone equipment. Opening or removing covers may expose you to hazardous voltages. Incorrect reassembly can cause electric shock when the equipment is subsequently used. If your telephone equipment does not work properly, refer to the section describing how to get service. The support telephone number can be found on the outside back cover of this book. Never install telephone wiring during a lightning storm. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected from the network interface. Always use caution when installing or modifying telephone lines.

Chapter 2

Specifications and Warranty Information.11 SoundStation Premier 500D/550D..12 Limited Warranty and Limitation of Liability..13 FCC Rules....15 Canadian Department of Communications Notice..15 EMC Class A ITE...15 CE Mark LVD and EMC Directive..15

SAVE THESE INSTRUCTIONS

Chapter 1
SoundStation Premier 500D SoundStation Premier 550D with Extended Mic Option
SoundStation Premier Installation Instructions and User's Guide

Introduction

Thank you for purchasing SoundStation Premier 500D/550D. SoundStation Premier 500D/550D delivers the award-winning full-duplex audioconferencing technology from Polycom in a plug-n-play design for direct connection to DEFINITY and System 75/85 digital ECS telephone systems. With SoundStation Premier 500D/550D, you can now connect directly to your DEFINITY System ECS wall jack with no need for analog terminal adapters, analog lines, or analog line cards to support your conferencing system. Simply plug SoundStation Premier 500D/550D into your ECS at the wall, and you are up and running in seconds. SoundStation Premier 500D/550D is designed for you by Polycomthe Worlds number one provider of audioconferencing products. From small companies to the Fortune 500, from the smallest conference rooms to the largest boardrooms, you will find more Polycom conferencing products in more places than all of our competitors combined. And now weve designed SoundStation Premier 500D/550D for you, the DEFINITY customer, with the same proven technology and unparalleled audio quality that has made SoundStation Premier the most widely used conferencing product line in the World. SoundStation Premier 500D/550D is compatible with any DEFINITY digital voice port that supports the 6400, 7400 or 8400 series phones (with the exception of the CallMaster series.)

System Compatability

Connection Requirement: Requires standard DEFINITY wall jack. RJ45/RJ11 adapter cables are included for your convenience.
To Ensure Better Performance
Locate the SoundStation Premier 500D/550D console in a quiet environment, with soft furnishings such as carpets, curtains, and soundabsorbing walls and ceilings. Place the console at the center of a table or desk. Keep papers and other objects away from the console. Seat all participants the same distance from the SoundStation Premier 500D/550D console. Speak at normal conversation levels. Direct your voice toward the SoundStation Premier 500D/ 550D console. Do not move the SoundStation Premier 500D/550D console during a call. Position extended microphones (option) 6 to 8 feet from the SoundStation Premier 550D console. Participants should sit 3 to 6 feet from a microphone.

Checklist of Parts

Your SoundStation Premier 500D/550D audioconferencing system includes the following items:
Console to Interface Module Cable
Installing SoundStation Premier 500D/550D
1. Insert the short Network Cable into the 500D/550D Interface Module jack marked with the Network icon ( ). Plug the other end into the digital voice jack, as shown below. (If the connector does not fit, you will need one of the optional RJ11 to RJ45 Network Cables for connection to the wall jack, and for your phone should you choose that option. This cable has a smaller connector on one end, so try it both ways.) 2. You have the option to install a DEFINITY series telephone along with your SoundStation Premier 500D/550D. Plug the DEFINITY Telephone cable into the jack on the 500D/550D Interface Module indicated by the telephone icon ( ).
DEFINITY Telephone Modular Wall Jack

Network Cable

RJ11 to RJ45 Adapter Cables (Additional Adapters Supplied In Some Countries)
User's Documents Power Adapter (Varies by Country) 500D/550D Interface Module Optional Extended Microphones (For 550D) Optional Extended Microphones Cables (For 550D)
500D/550D Interface Module
If any of the above parts is missing, please contact your Polycom representative or authorized dealer.
(If the connector does not fit you will need one of the optional cables as a replacement for your phone cable. This cable has a smaller connector on one end, so try it both ways.) 3. Plug the long SoundStation Premier cable into the jack on the 500D/550D Interface Module labeled with the SoundStation Premier ( )icon as shown.
Any digital phone supported by your telephone network can be connected to the phone jack on the 500D/550D Interface Module.

7. Place the SoundStation Premier 500D/550D on a flat, stable surface in the center of the room. If using the extended hypercardiod microphones with the 550D, for the best coverage, position as shown in the examples to the right.
SoundStation Premier 500D/550D Console
4. Plug the other end into the slot under the SoundStation Premier 500D/550D Console as illustrated. Then thread the cable through the channels on the underside of the console as shown at right.
8. Press ON/OFF to hear a dial tone. The microphone status LEDs on the top of the console will show a steady
green when the system is on. Press ON/OFF to terminate any conference call.

ON/OFF

9. Press ON/OFF again and while the phone is off adjust the ringer volume on the SoundStation Premier 500D/550D by pressing SHIFT then VOL or VOL.
Extended Microphone SoundStation Premier 550D Console
There are four settings: OFF, LOW, MID, and HIGH. The levels will be heard after each key press and shown on the display. After 5 seconds the display will return to its previous mode.

RINGER VOL

Enter the phone number with area code, using the * key to enter a space. When finished, press CONF again. To retrieve the phone number at any time during a phone call, press SHIFT then press the CONF key. The phone number will be displayed for 10 seconds, after which the display will return to its previous mode. This display will default to this number while the conference phone is inactive. You are now ready to use your SoundStation Premier 500D/550D.
6. Plug the Power Adapter Cable into the 500D/550D Interface Module jack marked then plug the Power Adapter into the electrical outlet. The first time the SoundStation Premier 500D/550D is powered up and connected to the network through the 500D/550D Interface Module, it will run a brief self-test and synchronize itself with your telephone network. During this time the LEDs will blink. When the process is complete you will hear a bong tone and the LEDs will switch off. (This process can take 20 seconds.)

Electrical Outlet

L09/Volumn button

Power Adapter

5. The SoundStation Premier 550D is designed for greater room coverage with extended microphones. If using the optional extended microphones, connect to SoundStation Premier 550D as shown at right.
10.To program your phone number, press SHIFT then press the CONF key.

THIS PHONE #

Using the SoundStation Premier 500D/550D System
To Place a Phone Call If the system is not already on, press ON/OFF and dial the number. The console display will go blank, then show each number as it is being dialed. (Remember, depending on your ECS, you may need a special dialing prefix to access outside lines.) Once the call is connected, a timer will appear on the display showing how long the call has been in process. To Answer a Call Press ON/OFF when you hear the SoundStation Premier 500D/550D Consoles tone. To Adjust Tone Volume and Speaker Volume When the phone is on and a dial tone is heard, adjustment of the dial tone volume can be made by pressing VOL or VOL. The display will show: TONE VOL. After 5 seconds, the display will revert to its previous mode. Once a call is connected, the speaker volume can be made louder by pressing VOL or softer by pressing VOL. The display will show SPKR VOL. After 5 seconds, the display will revert to its previous mode. To Place the Call On Hold To place a phone call on HOLD at any time, press SHIFT then press MUTE. This shuts off the speaker and all microphones. The display will show HOLD and all LEDs will begin blinking red. To take the call off HOLD, press the MUTE key again.

To Mute the Microphone To shut off the microphones while keeping the speaker on, press MUTE. This shuts off all microphones including extended microphones, if installed. The display will show MUTE and the LEDs will turn from green to red. To take the call off MUTE, press MUTE again. To Redial the Last Phone Number Called Press REDIAL. The display on the main keypad will show the last phone number which you called or attempted to call. The ON/OFF key does not have to be pressed for REDIAL to initiate a call.
When you are ready to end a call, press ON/OFF again.

REDIAL

There are 32 volume levelsstored independently in the systems memoryfor both dial tone and speaker volume.
Using an Optional Lapel Mic or Recording Device Your 500D/550D Interface Module is equipped with an RCA jack labeled AUX I/O to accommodate either your Polycom Lapel Microphone (available as an accessory), or to record a conversation. To record, plug one end of an RCA-type connector into the jack on a tape recorder labeled AUX IN and the other end into the 500D/550D Interface Module. To Establish a Conference You may use your SoundStation Premier 500D/550D to establish a conference call of two or more parties. Place your first call and ask the party to hold while you conference additional parties. Press the CONF button. This places the first party on hold while you dial the next number. The display will show CONFERENCE, then the number being dialed. The green LEDs on the console will blink to indicate that a conference attempt is in process. If you successfully reach the second party and wish to add that party to the conference call, press CONF again. The display will show CONFERENCE again and the second party will be added to the call. The display will change to call duration and the LEDs will stop blinking. If you reach voicemail or do not wish to add the second party to the call, press ON/OFF and that party will be dropped. Repeat these steps to dial then add or drop additional parties. Conferencing features, including the number of parties that can be conferenced on a single call, vary by ECS system.

AUX I/O

Check with your network administrator if you are unsure about the conferencing services provided. CAUTION: Once added to the conference, calls cannot be selectivey dropped without terminating the conference call. Using the DEFINITY Phone While the SoundStation Premier 500D/550D is not in use you may use the DEFINITY phone (connected
Take care to terminate unwanted calls - busy tone, voicemail, a person otherwise occupied - by pressing ON/OFF before pressing CONF to begin the next attempt. Far end participants may hang up at any time.
Using Extended Microphones Your SoundStation Premier 550D can be adapted to a larger conference room with the addition of Extended Microphones. If not purchased with your SoundStation Premier 550D, these are available as an accessory from your Polycom Distributor. To mute all microphones from the extended microphone, press MUTE. To resume two-way communications, press MUTE again. The red LED will return to green. An ON/OFF switch is located on each of the extended microphones. By switching to the O position, the LED MUTE light will turn red and only this microphone will be shut off. Switching to the 1 position will turn the microphone back on. MUTE

Red LED

to the 500D/550D Interface Module) and it will function as usual.
Calls Answered On the DEFINITY Phone Incoming calls will ring on both the DEFINITY phone and the SoundStation Premier 500D/550D. If you answer the call on the DEFINITY phone and want to transfer it to the conference phone, simply press ON/OFF on the conference phone and hang up the handset. The LED's will blink red to indicate the mute condition until the handset is returned to the cradle, then return to the green steady state. The call will be active on the conference phone and all functions will be as defined for calls initiated on the conference phone.

In Case of Difficulty

No Dial Tone
Conferences Established On the DEFINITY Phone Conference calls already established on the DEFINITY phone can be easily transferred to the SoundStation Premier 500D/550D by pressing the ON/OFF button on the conference phone then replacing the handset. The LED's will blink red to indicate the mute condition until the handset is returned to the cradle, then return to the green steady state. The 500D/550D will function as if the conference call had originated on the conference phone. If the ECS limit has not been reached, new parties may be added or dropped as described earlier. Caution: Transferring conferences before the cycle is complete, i.e. before the call is established, and included or dropped, will result in dropping all callers if you subsequently push the ON/OFF button on the conference phone.
Check that all connections are correct and tight. Confirm that you are connected to a DEFINITY digital voice jack.

Disconnect and reconnect all cables in order as described in the installation instructions.
The SoundStation Premier 500D/550D Console Does Not Ring Ringer volume is set at OFF. Reset according to instructions. Short Silences, Echoes, or Clipped Speech
Mute Initiated By the DEFINITY Phone If you have a DEFINITY phone connected to the Interface Module, and your SoundStation Premier 500D/550D is in use, you may use your phone to break away from the public conference call to speak privately to the far end(s) without disconnecting the conference call. When you lift the handset, all microphones and the speaker on the console are muted. The red LEDs will blink to indicate the mute condition. When the handset is returned to the cradle, the conference call is resumed and the LEDs return to a steady state.
Do not move the SoundStation Premier 500D/550D console while it is in use. Keep your hands away from the console during calls. Keep papers, cups, coffee pots, etc., away from the console. At the beginning of a call, let someone at each location speak in turn for a few moments, to enable the system to adapt to its environment.
The other party may be using lower-quality equipment or a half-duplex conference bridge, in which case there may be little you can do to improve performance. Try calling again to see if another line provides a better connection.
Muffled or In a Well Reception Speak closer to the console so the microphones can pick up your speech. Excessive Noise Close conference room doors. Noisy equipment, such as a computer or fan, may make it difficult for you to hear the other party. Both parties should turn off any noisy equipment. Physical Damage If physical damage is severe enough that the internal parts become visible, disconnect the SoundStation Premier 500D/550D immediately. Do not reconnect it to the network until the equipment has been repaired. Try calling again to see if another line provides a better connection. Add more sound absorbency to the room.
Specifications and Warranty Information

Maintenance

Unplug all cords from the modular wall jack before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

Service

SoundStation Premier Installation Instructions and User's Guide SoundStation Premier Installation Instructions and User's Guide
Unplug the telephone from the modular wall jack and refer servicing to qualified service personnel when any of these conditions exist: If liquid has been spilled into the telephone equipment. If the telephone equipment has been exposed to rain or water. If the equipment does not operate according to operating instructions. Adjust only those controls described in the operating instructions. Do not attempt to adjust any other controls since doing so may result in damage to the equipment and will require extensive work by a qualified technician to restore the telephone equipment to normal operation. If the telephone equipment has been dropped or the housing has been damaged. If you note a distinct change in the performance of the equipment. If you need more help, please contact your Polycom representative or authorized dealer.

Specifications

Audio Bandwidth 200 to 3500 Hz Loudspeaker Volume 89 dBSPL Network Interface AvayaTM DEFINITY ECS SystemPower Requirements 90-110 VAC, 60 Hz. Console Power: 20 VDC, 800 mA Size: 13.8 in 13 in (35cm 33cm

2.5 in 6.4cm)

Limited Warranty and Limitation of Liability
Extended Microphones Size: 4.125 in
1in Weight: 0.25 lb (0.10 Kg) Cabling: Two-wire RJ9, 8ft Environmental Requirements Temperature:5 - 40 C operating Humidity: 20% - 85% non-condensing Recommended Room Conditions Reverberation time: < 0.4 seconds Noise level: < 48 dBA Registration UL, FCC, Industry Canada, CE
Limited Warranty Polycom warrants to the end user (Customer) that this product will be free from defects in workmanship and materials, under normal use and service, for three years from the date of purchase from Polycom or its authorized reseller. Polycoms sole obligation under this express warranty shall be, at Polycoms option and expense, to repair the defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or if neither of the two foregoing options is reasonably available, Polycom may, in its sole discretion, refund to Customer the purchase price paid for the defective product. All products that are replaced will become the property of Polycom. Replacement products or parts may be new or reconditioned. Polycom Exclusions Polycom will not be liable under this limited warranty if its testing and examination disclose that the alleged defect or malfunction in the product does not exist or results from: Failure to follow Polycoms installation, operation, or maintenance instructions. Unauthorized product modification or alteration. Unauthorized use of common carrier communication services accessed through the product. Abuse, misuse, negligent acts or omissions of Customer and persons under Customers control; or Acts of third parties, acts of God, accident, fire, lighting, power surges or outages, or other hazards.
warrants any replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period, whichever is longer. Products returned to Polycom must be sent prepaid and packaged appropriately for safe shipment, and it is recommended that they be insured or sent by a method that provides for tracking of the package. Responsibility for loss or damage does not transfer to Polycom until the returned item is received by Polycom. The repaired or replaced item will be shipped to Customer, at Polycoms expense, not later than thirty (30) days after Polycom receives the defective product, and Polycom will retain risk of loss or damage until the item is delivered to Customer.
Weight: 2.0 lbs (0.9 Kg) Interface Module Power: 20 VDC, 150 mA Size: 3.125 in 7.75 in 1.875 in (7.9cm 19.7cm 4.8cm)
Weight: 0.75 lbs (0.34Kg)
Cable length to telephone wall jack: 6 ft (1.8m) RCA jack: Line level to tape recorder or Remote Lapel Microphone

Cable length to console: 25 ft (7.6m) to console
WARRANTY EXCLUSIVE. IF A POLYCOM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMERS SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT POLYCOMS OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. POLYCOM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.
Service Agreements For information on Polycom service agreements, call Polycoms Technical Assistance Center (TAC) Monday through Friday 6:00 AM to 6:00 PM Pacific Time, excluding U.S. holidays, at telephone number 1-800-POLYCOM (1-800-765-9266). The e-mail address is techsupport@polycom.com. If you purchased your product from a Polycom Authorized Reseller, contact the Authorized Reseller for information about service agreements applicable to your product.
LIMITATION OF LIABILITY. TO THE FULL EXTENT ALLOWED BY LAW, POLYCOM EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR
INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF POLYCOM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT POLYCOMS OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.

FCC Rules

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. In accordance with part 15 of the FCC rules, the user is cautioned that any changes or modifications not expressly approved by Polycom Inc. could void the users authority to operate the equipment.
Disclaimer Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers, or the limitation of liability for personal injury, so the above limitations and exclusions may be
Canadian Department of Communications Notice
limited in their application to you. When the implied warranties are not allowed to be excluded in their entirety, they will be limited to the duration of the applicable written warranty. This warranty gives you specific legal rights which may vary depending on local law. This Class [A] digital apparatus complies with Canadian ICES-003. Cet appareil numrique de la classe [A] est conforme la norme N M B-003 du Canada.
Governing Laws This Limited Warranty and Limitation of Liability shall be governed by the laws of the State of California, U.S.A., and by the laws of the United States, excluding their conflicts of laws principles. The
WARNING United Nations Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this Limited Warranty and Limitation of Liability. This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
CE Mark LVD and EMC Directive

This SoundStation Premier 500D/550D has been marked with the CE mark. This mark indicates compliance with EEC Directives 89/336/EEC and 73/23/EEC. A full copy of the Declaration of Conformity can be obtained from Polycom Ltd., 270 Bath Road, Slough, Berkshire, SL1 4DX.

EMC Class A ITE

Dont forget to mail in your Owner Registration Card! Polycom, Inc., 1565 Barber Lane, Milpitas, CA 95035 USA Internet www.polycom.com
2002 Polycom, Inc. All rights reserved. No part of the contents of this manual may be copied, reproduced, or transmitted in any form or by any means, or translated into another language or format, in whole or part, without written consent from Polycom, Inc. Do not remove (or allow anybody else to remove) any product identification, copyright or other notices. Polycom, the Polycom logo design, and SoundStation Premier are registered trademarks, of Polycom, Inc. in the U.S. and various other countries. DEFINITY is a registered trademark, and Avaya and the Avaya logo design are trademarks of Avaya, Inc. in the U.S. and various other countries.

1725-07090-001 REV D

doc1

SoundStation Premier 500D/550D
INSTALLATION INSTRUCTIONS AND USER'S GUIDE
SoundStation Premier500D SoundStation Premier550D Installation Instructions and User's Guide
NOTICE REGARDING THE USE OF THIS PRODUCT AND THE NORTEL NETWORKS TCM INTERFACE
USE OF THIS PRODUCT IS LIMITED TO INTERNAL PRIVATE TELECOM NETWORKS AND WITH PRIVATE EXCHANGE SWITCHES AND THE TCM INTERFACE USE IS LIMITED TO SOLELY ENABLE THIS PRODUCT TO INTERFACE AND INTEROPERATE WITH THE NORTEL NETWORKS MERIDIAN 1 AND SL-100 PRIVATE BRANCH EXCHANGE SWITCHES (THE SYSTEM) BY CONNECTING THIS PRODUCT WITH A SYSTEM IN A MANNER ENABLING THE PRODUCT TO INTERFACE WITH AND/OR INTEROPERATE WITH SUCH SYSTEM SOLELY BY MEANS OF THE TCM INTERFACE INCLUDED IN THE PRODUCT. ONLY ENTITIES HAVING, USING OR SELLING INTERNAL PRIVATE BRANCH EXCHANGE SWITCHES IN OR FOR INTERNAL PRIVATE TELECOM NETWORKS AND/OR ENTITIES SELLING TELEPHONY DEVICES FOR SUCH PRIVATE BRANCH EXCHANGE SWITCHES. REVERSE ENGINEERING OF THE PRODUCT IS PROHIBITED. FAILURE TO COMPLY WITH THE LIMITATIONS ON USE SPECIFIED COULD RESULT IN LEGAL PROCEEDINGS BEING BROUGHT BY EITHER POLYCOM OR NORTEL NETWORKS OR BOTH FOR INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS. THE LIMITATIONS ON USE SET FORTH HEREIN SHALL APPLY TO ALL SUBSEQUENT PURCHASERS (INCLUDING RESLLER DEALERS) AND USERS.
IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, the following safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons.
Read and understand all instructions. Follow all warnings and instructions marked on the instrument. Installation must be performed in accordance with all national wiring rules. The outlet to which this apparatus is connected must be installed near the equipment, and must always be readily accessible. This instrument can be hazardous if immersed in water. To avoid the possibility of electrical shock, do not use the telephone equipment while you are in the bathtub or shower, or when you are wet. If you accidentally drop the equipment into water, do not retrieve it until you have first unplugged all cords. Do not reconnect the telephone equipment until it has dried thoroughly. Avoid using the telephone equipment during electrical storms in your immediate area. There is a remote risk of electric shock from lightning. Urgent calls should be brief. Even though protective measures may have been installed to limit electrical surges from entering your home or business, absolute protection from lightning is impossible. If you suspect a natural gas leak, report it immediately, but use a telephone away from the area in question. The telephone equipment's electrical contacts could generate a tiny spark. While unlikely, it is possible that this spark could ignite heavy concentrations of gas.
Never push objects of any kind into the telephone equipment through housing slots as they may touch hazardous voltage points or short out parts that could result in a risk of electric shock. Never spill liquid of any kind on the telephone. If liquid is spilled, however, refer servicing to proper service personnel. To reduce the risk of electric shock, do not disassemble this telephone equipment. Opening or removing covers may expose you to hazardous voltages. Incorrect reassembly can cause electric shock when the equipment is subsequently used. If your telephone equipment does not work properly, refer to the section describing how to get service. The support telephone number can be found on the outside back cover of this book. Never install telephone wiring during a lightning storm. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected from the network interface. Always use caution when installing or modifying telephone lines.

SAVE THESE INSTRUCTIONS

Table of Contents
Chapter 1 SoundStation Premier 500D SoundStation Premier 550D..1 Introduction....2 Checklist of Parts...2 System Compatibility..3 To Ensure Better Performance...3 Installing SoundStation Premier 500D/550D.3 Using SoundStation Premier 500D/550D...6 In Case of Difficulty..10 Maintenance...11 Service...11

Chapter 2

Specifications and Warranty Information.13 SoundStation Premier 500/550D..14 Limited Warranty and Limitation of Liability..15 FCC Rules....17 Canadian Department of Communications Notice..17 EMC Class A ITE...17 CE Mark LVD and EMC Directive..17

Chapter 1

SoundStation Premier 500D SoundStation Premier 550D with Extended Mic Option
SoundStation Premier Installation Instructions and User's Guide

Introduction

Thank you for purchasing SoundStation Premier 500D/550D. SoundStation Premier 500D/550D delivers the award-winning full-duplex audioconferencing technology from Polycom in a plug-n-play design for direct connection to most NORTEL Meridian digital PBX telephone systems. With SoundStation Premier 500D/550D, you can now connect directly to your Meridian PBX wall jack with no need for analog terminal adapters, analog lines, or analog line cards to support your conferencing system. Simply plug SoundStation Premier 500D/550D into your PBX at the wall, and you are up and running in seconds. SoundStation Premier 500D/550D is designed for you by Polycomthe Worlds number one provider of audioconferencing products. From small companies to the Fortune 500, from the smallest conference rooms to the largest boardrooms, you will find more Polycom conferencing products in more places than all of our competitors combined. And now weve designed SoundStation Premier 500D/550D for you, the Meridian customer, with the same proven technology and unparalleled audio quality that has made SoundStation Premier the most widely used conferencing product line in the World.

Checklist of Parts

Your SoundStation Premier 500D/550D audioconferencing system includes the following items:
Console to Interface Module Cable
SoundStation Premier 500D/550D RJ11 to RJ45 Network/Phone Cables (Additional Adapters Supplied In Some Countries) User's Documents Power Adapter (Varies By Country) 500D/550D Interface Module
Optional Extended Microphones (For 550D)
If any of the above parts is missing, please contact your Polycom representative or authorized dealer.
Optional Extended Microphones Cables (For 550D)

System Compatability

SoundStation Premier 500D/550D is compatible with any digital voice port on NORTEL Meridian, Meridian 1 (option 11 to 81), SL-1, or SL-100 PBX with the exception of those supporting MBS (CENTREX) phone sets. In addition to the basic product functions, it supports two special functions - Conference and Transfer - in the same manner as the default M2616 Model 20, using key number position 3 for Conference and key number position 6 for Transfer. Contact your PBX Administrator to confirm that the Conference and Transfer functions at the port are assigned to these key number positions.
To Ensure Better Performance
Locate the SoundStation Premier 500D/550D console in a quiet environment, with soft furnishings such as carpets, curtains, and soundabsorbing walls and ceilings. Place the console at the center of a table or desk. Keep papers and other objects away from the console. Seat all participants the same distance from the SoundStation Premier 500D/550D console.
Speak at normal conversation levels. Direct your voice toward the SoundStation Premier 500D/ 550D console. Do not move the SoundStation Premier 500D/550D console during a call. Position extended microphones (option) 6 to 8 feet from the SoundStation Premier 550D console. Participants should sit 3 to 6 feet from a microphone.
Installing SoundStation Premier 500D/550D
1. Insert the large end of one of the network/phone cables into the 500D/550D Interface Module jack marked with the Network icon ( ). Plug the other end into the digital voice jack, as shown below.
500D/550D Interface Module Modular Wall Jack
2. You have the option to install a Meridian series telephone along with your SoundStation Premier 500D/550D. Replace the telephone cable with the other network/phone cable. Plug in the large end to the jack on the 500D/550D Interface Module indicated by the telephone icon ( ), and the other into the telephone.

Meridian Telephone

500D/550D Interface Module
Any digital phone supported by your telephone network can be connected to the phone jack on the 500D/550D Interface Module.

3. Plug the long SoundStation Premier cable into the jack on the 500D/550D Interface Module labeled with the SoundStation Premier ( )icon as shown.
SoundStation Premier 500D/550D Console
4. Plug the other end into the slot under the SoundStation Premier 500D/550D Console as illustrated. Then thread the cable through the channels on the underside of the console as shown at right.
5. The SoundStation Premier 550D is designed for greater room coverage with extended microphones. If using the optional extended microphones, connect to SoundStation Premier 550D as shown at right.

Extended Microphone

SoundStation Premier 550D Console
6. Plug the Power Adapter Cable into the 500D/550D Interface Module jack marked then plug the Power Adapter into the electrical outlet. The first time the SoundStation Premier 500D/550D is powered up and connected to the network through the 500D/550D Interface Module, it will run a brief self-test and synchronize itself with your telephone network. During this time the LEDs will blink. When the process is complete you will hear a bong tone and the LEDs will switch off. (This process can take 20 seconds.)

Electrical Outlet

Power Adapter
7. Place the SoundStation Premier 500D/550D on a flat, stable surface in the center of the room. If using the extended hypercardiod microphones with the 550D, for the best coverage, position as shown in the examples to the right.
8. Press ON/OFF to hear a dial tone. The microphone status LEDs on the top of the console will show a steady
green when the system is on. Press ON/OFF to terminate any conference call.

ON/OFF

9. Press ON/OFF again and while the phone is off adjust the ringer volume on the SoundStation Premier 500D/550D by pressing SHIFT then VOL or VOL.
There are four settings: OFF, LOW, MID, and HIGH. The levels will be heard after each key press and shown on the display. After 5 seconds the display will return to its previous mode.

RINGER VOL

Enter the phone number with area code, using the * key to enter a space. When finished, press CONF again. To retrieve the phone number at any time during a phone call, press SHIFT then press the CONF key. The phone number will be displayed for 10 seconds, after which the display will return to its previous mode. This display will default to this number while the conference phone is inactive. You are now ready to use your SoundStation Premier 500D/550D.
10.To program your phone number, press SHIFT then press the CONF key.

THIS PHONE #

Using the SoundStation Premier 500D/550D System
To Place a Phone Call If the system is not already on, press ON/OFF and dial the number. The console display will go blank, then show each number as it is being dialed. (Remember, depending on your PBX, you may need a special dialing prefix to access outside lines.) Once the call is connected, a timer will appear on the display showing how long the call has been in process. When you are ready to end a call, press ON/OFF again.

TRANSFER

REDIAL
To Answer a Call Press ON/OFF when you hear the SoundStation Premier 500D/550D Consoles tone. To Adjust Tone Volume and Speaker Volume When the phone is on and a dial tone is heard, adjustment of the dial tone volume can be made by pressing VOL or VOL. The display will show: TONE VOL. After 5 seconds, the display will revert to its previous mode.
There are 32 volume levelsstored independently in the systems memoryfor both dial tone and speaker volume.
Once a call is connected, the speaker volume can be made louder by pressing VOL or softer by pressing VOL. The display will show SPKR VOL. After 5 seconds, the display will revert to its previous mode. To Place the Call On Hold To place a phone call on HOLD at any time, press SHIFT then press MUTE. This shuts off the speaker and all microphones. The display will show HOLD and all LEDs will begin blinking red. To take the call off HOLD, press the MUTE key again.
To Transfer a Call To TRANSFER a call, press SHIFT then press REDIAL. At the dial tone, dial the extension to which the call is being transferred. Press REDIAL again to complete the transfer, either when you hear ringing or after talking privately with the person to whom the call is being transferred. To cancel a transfer attempt press ON/OFF, instead of the second REDIAL press, anytime during the attempt. While dialing, the extension will show on the display. The display will revert to its previous mode after the transfer is completed or cancelled. To Mute the Microphone To shut off the microphones while keeping the speaker on, press MUTE. This shuts off all microphones including extended microphones, if installed. The display will show MUTE and the LEDs will turn from green to red. To take the call off MUTE, press MUTE again. To Redial the Last Phone Number Called
Note: Since the conference phone is a single line phone, all conferenced parties will be transferred when this function is used

Press REDIAL. The display on the main keypad will show the last phone number which you called or attempted to call. The ON/OFF key does not have to be pressed for REDIAL to initiate a call.
Using an Optional Lapel Mic or Recording Device Your 500D/550D Interface Module is equipped with an RCA jack labeled AUX I/O to accommodate either your Polycom Lapel Microphone (available as an accessory), or to record a conversation. To record, plug one end of an RCA-type connector into the jack on a tape recorder labeled AUX IN and the other end into the 500D/550D Interface Module.

AUX I/O

To Establish a Conference You may use your SoundStation Premier 500D/550D to establish a conference call of two or more parties. Place your first call and ask the party to hold while you conference additional parties. Press the CONF button. This places the first party on hold while you dial the next number. The display will show CONFERENCE, then the number being dialed. The green LEDs on the console will blink to indicate that a conference attempt is in process. If you successfully reach the second party and wish to add that party to the conference call, press CONF again. The display will show CONFERENCE again and the second party will be added to the call. The display will change to call duration and the LEDs will stop blinking. If you reach voicemail or do not wish to add the second party to the call, press ON/OFF and that party will be dropped. Repeat these steps to dial then add or drop additional parties. Using the Meridian Phone While the SoundStation Premier 500D/550D is not in use you may use the Meridian phone (connected to the 500D/550D Interface Module) and it will function as usual. Calls Answered On the Meridian Phone Incoming calls will ring on both the Meridian phone and the SoundStation Premier 500D/550D. If you answer the call on the Meridian phone and want to speak on the conference phone, simply press ON/OFF on the conference phone and hang up the handset. The LED's will blink red to indicate the mute condition until the handset is returned to the cradle, then return to the green steady state. The call will be active on the conference phone and all functions will be as defined for calls initiated on the conference phone. Conferencing features, including the number of parties that can be conferenced on a single call, vary by PBX system. Check with your network administrator if you are unsure about the conferencing services provided. CAUTION: Once added to the conference, calls cannot be selectivey dropped without terminating the conference call. Take care to terminate unwanted calls - busy tone, voicemail, a person otherwise occupied - by pressing ON/OFF before pressing CONF to begin the next attempt. Far end participants may hang up at any time.

Conferences Established On the Meridian Phone Conference calls already established on the Meridian phone can be easily moved to the SoundStation Premier 500D/550D by pressing the ON/OFF button on the conference phone then replacing the handset. The LED's will blink red to indicate the mute condition until the handset is returned to the cradle, then return to the green steady state. The 500D/550D will function as if the
conference call had originated on the conference phone. If the PBX limit has not been reached, new parties may be added or dropped as described earlier. Caution: attempting to move conferences before the cycle is complete, i.e. before the call
is established, and included or dropped, will result in dropping all callers if you subsequently push the ON/OFF button on the conference phone.
Mute Initiated By the Meridian Phone If you have a Meridian phone connected to the Interface Module, and your SoundStation Premier 500D/550D is in use, you may use your phone to break away from the public conference call to speak privately to the far end(s) without disconnecting the conference call. When you lift the handset, all microphones and the speaker on the console are muted. The red LEDs will blink to indicate the mute condition. When the handset is returned to the cradle, the conference call is resumed and the LEDs return to a steady state.
Using Extended Microphones With 550D Your SoundStation Premier 550D may be adaptable to a larger conference room with the addition of Extended Microphones. If not purchased with your SoundStation Premier 550D, these are available as an accessory from your Polycom Distributor. To mute all microphones from the extended microphone, press MUTE. To resume two-way communications, press MUTE again. The red LED will return to green. An ON/OFF switch is located on each of the extended microphones. By switching to the O position, the LED MUTE light will turn red and only this microphone will be shut off. Switching to the 1 position will turn the microphone back on.

MUTE Red LED

In Case of Difficulty

No Dial Tone

Check that all connections are correct and tight. Confirm that you are connected to a Meridian digital voice jack.
Disconnect and reconnect all cables in order as described in the installation instructions.
The SoundStation Premier 500D/550D Console Does Not Ring
Ringer volume is set at OFF. Reset according to instructions.
Short Silences, Echoes, or Clipped Speech

M M M M

Do not move the SoundStation Premier 500D/550D console while it is in use. Keep your hands away from the console during calls. Keep papers, cups, coffee pots, etc., away from the console. At the beginning of a call, let someone at each location speak in turn for a few moments, to enable the system to adapt to its environment.
The other party may be using lower-quality equipment or a half-duplex conference bridge, in which case there may be little you can do to improve performance. Try calling again to see if another line provides a better connection.
Muffled or In a Well Reception
Speak closer to the console so the microphones can pick up your speech.
Add more sound absorbency to the room.

Excessive Noise

Close conference room doors. Noisy equipment, such as a computer or fan, may make it difficult for you to hear the other party. Both parties should turn off any noisy equipment.
Try calling again to see if another line provides a better connection.

Physical Damage

If physical damage is severe enough that the internal parts become visible, disconnect the SoundStation Premier
500D/550D immediately. Do not reconnect it to the network until the equipment has been repaired.

Maintenance

Unplug all cords from the modular wall jack before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

Service

Unplug the telephone from the modular wall jack and refer servicing to qualified service personnel when any of these conditions exist:
If liquid has been spilled into the telephone equipment. If the telephone equipment has been exposed to rain or water. If the equipment does not operate according to operating instructions. Adjust only those controls described in the operating instructions. Do not attempt to adjust any other controls since doing so may result in damage to the equipment and will require extensive work by a qualified technician to restore the telephone equipment to normal operation.
If the telephone equipment has been dropped or the housing has been damaged. If you note a distinct change in the performance of the equipment.

If you need more help, please contact your Polycom representative or authorized dealer.
Specifications and Warranty Information

Specifications

Audio Bandwidth 200 to 3500 Hz Loudspeaker Volume 89 dBSPL Network Interface NORTEL Meridian, Meridian 1 (option 11 to 81), SL-1, or SL-100 digital PBX SystemPower Requirements 90-110 VAC, 60 Hz. Console Power: 20 VDC, 800 mA Size: 13.8 in 13 in (35cm 33cm 2.5 in 6.4cm) Registration UL, FCC, Industry Canada, CE Extended Microphones Size: 4.125 in 3 in 1in Weight: 0.25 lb (0.10 Kg) Cabling: Two-wire RJ9, 8ft Environmental Requirements Temperature:5 - 40 C operating Humidity: 20% - 85% non-condensing Recommended Room Conditions Reverberation time: < 0.4 seconds Noise level: < 48 dBA

Weight: 2.0 lbs (0.9 Kg)

Interface Module Power: 20 VDC, 150 mA Size: 3.125 in 7.75 in 1.875 in (7.9cm 19.7cm 4.8cm)
Weight: 0.75 lbs (0.34Kg)
Cable length to console: 25 ft (7.6m) to console Cable length to telephone wall jack: 6 ft (1.8m) RCA jack: Line level to tape recorder or Remote Lapel Microphone
Limited Warranty and Limitation of Liability
Limited Warranty Polycom warrants to the end user (Customer) that this product will be free from defects in workmanship and materials, under normal use and service, for three years from the date of purchase from Polycom or its authorized reseller. Polycoms sole obligation under this express warranty shall be, at Polycoms option and expense, to repair the defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or if neither of the two foregoing options is reasonably available, Polycom may, in its sole discretion, refund to Customer the purchase price paid for the defective product. All products that are replaced will become the property of Polycom. Replacement products or parts may be new or reconditioned. Polycom Exclusions Polycom will not be liable under this limited warranty if its testing and examination disclose that the alleged defect or malfunction in the product does not exist or results from: M Failure to follow Polycoms installation, operation, or maintenance instructions. M Unauthorized product modification or alteration. M Unauthorized use of common carrier communication services accessed through the product. M Abuse, misuse, negligent acts or omissions of Customer and persons under Customers control; or M Acts of third parties, acts of God, accident, fire, lighting, power surges or outages, or other hazards. warrants any replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period, whichever is longer. Products returned to Polycom must be sent prepaid and packaged appropriately for safe shipment, and it is recommended that they be insured or sent by a method that provides for tracking of the package. Responsibility for loss or damage does not transfer to Polycom until the returned item is received by Polycom. The repaired or replaced item will be shipped to Customer, at Polycoms expense, not later than thirty (30) days after Polycom receives the defective product, and Polycom will retain risk of loss or damage until the item is delivered to Customer.

WARRANTY EXCLUSIVE. IF A POLYCOM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMERS SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT POLYCOMS OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. POLYCOM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.
Service Agreements For information on Polycom service agreements, call Polycoms Technical Assistance Center (TAC) Monday through Friday 6:00 AM to 6:00 PM Pacific Time, excluding U.S. holidays, at telephone number 1-800-POLYCOM (1-800-765-9266). The e-mail address is techsupport@polycom.com. If you purchased your product from a Polycom Authorized Reseller, contact the Authorized Reseller for information about service agreements applicable to your product.
LIMITATION OF LIABILITY. TO THE FULL EXTENT ALLOWED BY LAW, POLYCOM EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE),
FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF POLYCOM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT POLYCOMS OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.
Disclaimer Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers, or the limitation of liability for personal injury, so the above limitations and exclusions may be

limited in their application to you. When the implied warranties are not allowed to be excluded in their entirety, they will be limited to the duration of the applicable written warranty. This warranty gives you specific legal rights which may vary depending on local law.
Governing Laws This Limited Warranty and Limitation of Liability shall be governed by the laws of the State of California, U.S.A., and by the laws of the United States, excluding their conflicts of laws principles. The
United Nations Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this Limited Warranty and Limitation of Liability.

FCC Rules

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. In accordance with part 15 of the FCC rules, the user is cautioned that any changes or modifications not expressly approved by Polycom Inc. could void the users authority to operate the equipment.
Canadian Department of Communications Notice
This Class [A] digital apparatus complies with Canadian ICES-003. Cet appareil numrique de la classe [A] est conforme la norme N M B-003 du Canada.

EMC Class A ITE

WARNING This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

CE Mark LVD and EMC Directive
This SoundStation Premier 500/550D has been marked with the CE mark. This mark indicates compliance with EEC Directives 89/336/EEC and 73/23/EEC. A full copy of the Declaration of Conformity can be obtained from Polycom Ltd, Whichford House, Parkway Court, Oxford Business Park South, Oxford, OX4 2JY, UK
Dont forget to mail in your Owner Registration Card! Polycom, Inc., 1565 Barber Lane, Milpitas, CA 95035 USA Internet www.polycom.com
2002 Polycom, Inc. All rights reserved. No part of the contents of this manual may be copied, reproduced, or transmitted in any form or by any means, or translated into another language or format, in whole or part, without written consent from Polycom, Inc. Do not remove (or allow anybody else to remove) any product identification, copyright or other notices. Polycom, the Polycom logo design, and SoundStation Premier are registered trademarks, of Polycom, Inc. in the U.S. and various other countries. Other company and brand names may be trademarks of the respective companies with which they are associated.

1725-07090-002 REV D

 

Technical specifications

Full description

For Avaya DEFINITY users, communicating with crystal clarity couldn't be easier. Just connect a SoundStation Premier 550D directly into a DEFINITY ECS digital wall jack. You don't need an analog port, analog adapter, or complicated connections to take advantage of natural, two-way conversations with Polycom's breakthrough Acoustic Clarity Technology. With sensitive high-performance speakers, SoundStation Premier 550D delivers crisp, clear sound that's twice as loud as Polycom's SoundStation. It's also twice as quiet. The SoundStation Premier 550D's automatic microphone switching technology means that only the microphone nearest the person talking is on, limiting extraneous noise from around the room. And, SoundStation Premier 550D allows you to add two additional microphones for greater room coverage.

General
Product TypeConference phone
Compatible PlatformsDEFINITY System
Phone Features
Dialer TypeKeypad
Dialer LocationBase
Multiline Operation CapabilitySingle-line operation
Conference Call CapabilityYes
SpeakerphoneYes ( digital duplex )
Function ButtonsFlash button, mute button
Volume ControlYes
Additional FeaturesNoise reduction
Display
TypeLCD display - monochrome
Display LocationBase
Character Qty16
Miscellaneous
ConnectionsAudio line out / RCA phono Audio line in
Cables IncludedPhone line cable - 7 ft Power cable - 25 ft
Compliant StandardsUL, FCC
Power
TypePower adapter - external
Dimensions & Weight (Base)
Width13 in
Depth13.8 in
Height2.5 in
Weight2 lbs
Manufacturer Warranty
Service & Support1 year warranty
Service & Support DetailsLimited warranty - 1 year
Universal Product Identifiers
BrandPolycom
Part Numbers2305-06375-001, 2305-06375-002, 700052863
GTIN00610807006213

 

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