Polycom ViewStation EX

Mainstream video communications for any office or conference room
Benefits Superior video quality Premium quality video from low bandwidth to high with support for standards based H.264 and ITU 60 fields Optimal viewing Simultaneously supports two video monitors for near and far side views and a third XGA video output for high-resolution monitor or projector Extended call options Supports up to 2 Mbps IP and 512 Kbps ISDN, audio-add over analog telephone and optional private networks (V.35 RS-530, RS-449, with RS-366 dialing) See presenter and live, high-resolution multimedia presentation Add high resolution XGA content and PC audio while still viewing the presenter Security you can trust Optional internal encryption provides security via standard-based, NIST/FIPS validated AES support - up to 2 Mbps for point-to-point or multipoint calls Choice of single or dual high resolution displays For a natural meeting environment. Coupled with the high fidelity audio system which delivers 270W of total power, with a powerful amplifier, subwoofer, and two (2) satellite speakers
ViewStation EX delivers enhanced capabilities to mainstream video communications.
With support up to 2 Mbps over IP, dual 10/100 Ethernet support, PVEC for concealing real-world network packet loss and multicast streaming capabilities, the ViewStation EX is ideal for organizations transitioning to IP networks or with mixed IP/ISDN environments. Optional network support for ISDN (up to 512 Kbps) and and private networks (V.35, RS-530, RS-449, with RS-366 dialing) as well as options for internal MCU and AES encryption (NIST/FIPS validated) allow the EX performance to expand as your needs grow. With standard-based video quality (H.264 and ITU 60 fields), support for simultaneous dual monitors and a projector and a robust feature set including analog telephone support and RS-232 control/data port, the ViewStation EX delivers all the video conferencing capabilities you need, and then some. Going beyond face-to-face meetings, laptops can be quickly connected to the EX to make sharing PC audio and high-resolution (XGA) content as easy as pushing a button. The quality of the ViewStation EX. The power of Polycom conferencing and collaboration solutions With integrated video, voice, data, and Web capabilities, only Polycom solutions let you connect, conference, and collaborate any way you want. Its our commitment to making distance communications as natural and interactive as being there. Work faster, smarter, and more efficiently with the Polycom ViewStation EX and other Polycom conferencing and collaboration solutions. The ViewStation EX is available with the flexible Polycom Media Center, which offers high-end performance, large displays and precision audio create a quality video meeting environment, anywhere you need it, quickly and easily. Choose a single display for small to mid-sized applications or dual displays (XGA/TV grade) for sharing high-resolution meeting data from remote or local viewers.
Connect. Any Way You Want.
Polycom ViewStation EX Specifications
User Interface User-friendly graphical interface Customizable home screen Custom logo on main screen Administrator controlled speed dial numbers accessible from custom logo Kiosk mode for custom applications Speed Dial List Alert Signal on home page Keypad audio dialing confirmation Do Not Disturb (On/Off) Web interface Picture-in-Picture (PIP) On/Off, Automatic Audio Inputs: 5 Connectors 1 x RJ-9 to microphone arrays 2 x RCA input for VCR 1 x RCA input for mixer 1 x RJ-11 for analog speaker telephone Integrates with Polycom Vortex installed voice products Audio Outputs: 5 Connectors 2 x RCA for main audio 2 x RCA for VCR record 1 x RJ-11 for analog speaker telephone Integrates with Polycom Vortex installed voice products Digital Tabletop Microphone Array 360 degree voice pick-up Cardioid elements per microphone array: 3 Integrated mute button Can be mounted to ceiling or wall Number of microphone arrays in base unit: 1 Maximum number of microphone arrays: 2 Conference on Demand Initiates unscheduled MGC calls from the endpoint Utilizes Polycom Office (PathNavigator and MGC) Dials all participants simultaneously Embedded MultiPoint Embedded MultiPoint Capacity: 5 sites (4 IP/ISDN sites + 1 telephone)* Supports mixed multipoint calls: IP, ISDN, analog telephone Supports IP and analog telephones Automatic IP and ISDN MP Downspeeding Automatic mixed IP/ISDN downspeeding Dial-in and Dial-out during MP calls Continuous presence - see all locations Voice switched - view current speaker Automatic MPPlus presentation modes to automatically switch between presenter and continuous presences modes Cascading up to 14 sites (10 IP, ISDN and mixed sites + 4 telephones) Password protection for incoming calls Audio bridge: 5 sites (4 IP + analog) Quality of Service and Experience iPriority Video and Audio Error Concealment IP Precedence (ToS) Diffserv DSCP (CoS) Dynamic Bandwidth Allocation Proactive Network Monitoring Packet and jitter control Network Address Translation (NAT) support Automatic NAT discovery Configurable video/audio/FECC service value Asymmetric speed control TCP/UDP fixed-port firewall support Lip synchronization Echo cancellation and suppression Auto gatekeeper discovery Automatic gateway dialing profiles Specify outbound call routing for gateway/ISDN Closed captioning and text chat support both in and out of calls Live address book with Polycom Global Directory Services automatically and quickly updates directory with address changes, new endpoints, or systems being turned off* Polycom Global Directory Services integrates with Active Directory/LDAP* Automatic ISDN localization of calls System Management SNMP management Diagnostics and software upgrades via PC, LAN Software upgrades via ISDN call Integrated remote Web management Remote administrator video-only monitoring of room or calls from integrated Web server (enabled/ disabled from endpoint for security) Place a call from Web interface System configuration from Web interface Call Detail Record (CDR) Reports calls made from the system along with call statistics Web interface for viewing CDR data Downloadable CDR files for processing Account number validation at call initiation integrated with Polycom Global Management System for billing purposes* Administrator-configurable dialing speeds Complete support for The Polycom Office: - Polycom Global Management System* - Polycom OneDial* - Polycom PathNavigator* - Polycom Conference Suite* - Polycom MGC*

Remote Control Enhanced, grip-sensitive remote control Quick buttons for most common tasks Color-coded buttons grouped by functionality Video Features Intelligently selects frame rate and video algorithm for best performance video - Up to 30 fps and 60 fields per second Automatic VCR recording of all endpoints based on the person who is talking Automatic Picture-in-Picture (PIP) See graphics content and far video on a single monitor MGC Click & View for individual screen layouts in MGC bridge calls Video Standards & Annexes H.261: D H.263+: F, I, J, L, N, T H.263++: U, W H.264 ITU 60 fields per second: Letter-box
Video Inputs: Main Camera + 2 Connectors 1 x S-Video; 4-pin mini DIN (Document camera) 1 x Composite; RCA/Phono (VCR) Video Outputs: 5 Connectors 1 x S-Video; 4-pin mini DIN (Main monitor) 1 x Composite; RCA/Phono (Main monitor) 1 x S-Video (Second monitor) 1 x Composite; RCA/Phono (VCR) 1 x XGA (Graphics display)
People+Content Collaboration Receive or Transmit dual images (View/Send people and high-resolution content simultaneously) Dual audio (Transmits audio from room microphones and laptop simultaneously) Supports IP, ISDN and Serial calls Supports People+Content dual streams from any endpoint (not just host site) Maximum graphics resolution: 1280 x 1024, 60 Hz Input 1280 x 1024, 60 Hz Output Table-top audio input for laptop* Second table-top projector output* Triple 10/100 table-top Ethernet hub* Other Collaboration Solutions PC Presents for Microsoft PowerPoint Polycom SNAP T.120 Microsoft NetMeeting support over ISDN calls Streaming in and out of a call compatible with Apple QuickTime, Cisco IP/TV Content Resolutions SXGA (1280 x 1023), XGA (1024 x 768), SVGA (800 x 600), VGA (640 x 480) Up to 4CIF with motion Up to 16CIF still images (H.263) Up to 4CIF H.261 Annex D still images Network Features Automatic IP/ISDN calling Polycom OneDial intelligent call management attempts call on preferred network (IP or ISDN) and automatically rolls over to secondary network if needed Downspeeding over IP and ISDN IP address conflict warning Maximum call length digital timer Auto SPID detection and configuration Software upgradeable Inverse Multiplexer (IMUX) PathNavigator support for easy call placement and network cost optimization TCP/IP, DNS, WINS, DHCP, ARP, HTTP, FTP, Telnet SNMP for enterprise management T120 interface for Microsoft NetMeeting Chair control from endpoints or host systems on IP and ISDN Bandwidth Maximum Data Rate IP or Serial: Up to 2 Mbps Maximum Data Rate ISDN: Up to 512 kbps Network Interfaces Supported Ethernet port: Dual (10/100 Mbps) Integrated analog speaker phone for audio add-in ISDN BRI (Basic Rate Interface) Quad BRI* Serial Network Interface (V.35/RS-530/RS-449 with RS-366 dialing) Wireless LAN support via Ethernet port* - Compliant with IEEE 802.11b or 802.11g - Support for 64-bit to128-bit encryption (WEP) - Infrastructure or ad hoc mode

2004 Polycom, Inc. All rights reserved.

RS-232 data port Control port for custom integration with remote devices such as Crestron and AMX control systems Communication port for transmission of serial data (e.g. medical devices) over ISDN calls Other ITU-Supported Standards H.221 communications H.224/H.281 far-end camera control Annex Q standard for FECC in H.323 calls H.225, H.245 H.231 in multipoint calls H.331 broadcast over Serial Network Interface* Bonding, Mode 1
Video Formats NTSC / PAL Graphics: SXGA, XGA, SVGA, VGA Video Resolution Interlaced video (60/50 fields for NTSC/PAL): Letter-box 4CIF (704 x 576) CIF (352 x 288) QCIF (176 x 144) SQCIF (128 x 96) Display aspect ratios: 4:3 Main Camera Ultra-quiet, ultra-fast action pan/tilt/zoom (PTZ) Tilt Range: +/- 25 (Up/Down) Pan Range: +/- 100 (Left/Right) Zoom: 12x Zoom (10x optical & 1.2x digital); f=4.2 to 42mm Horizontal field of view: 65 Total horizontal field of view: 265 Auto focus Automatic white balance Camera presets: 20 Local camera 10; Far-end camera 10 Voice activated camera positioning to 10 presets Audio Features Full-duplex audio Instant Adaptation Echo Cancellation Automatic Gain Control (AGC) voice activated Automatic Noise Suppression (ANS) Built-in tonal speaker test Real-time audio level meter Audio mixer: Mic, VCR, telephone, line-in Ability to talk over VCR audio
Security COMSEC tested by Titan Systems, Information Security Systems Division, and independently validated to operate with approved government encryption technologies KG-194/KIV-7 encryptor support with on screen and address book dialing Account validation number entry Secure password authentication Unique factory default passwords Administrator password H.243 MCU password Do not disturb control for point-to-point calls Auto-Answer Point-to-Point (On/Off) Password protect individual menu screens SNMP security alerts for failed and successful password authentication attempts Ability to disable remote interfaces: FTP, Telnet, HTTP, SNMP Ability to disable mixed network calls Embedded Encryption Advanced Encryption Standard (AES)* FIPS validated by National Institute of Standards & Technology (NIST) certified agency 128-bit key length Standard-based AES H.235 version 3 (IP) Standard-based AES H.233/H.234 (ISDN/Serial) Maximum Encrypted bandwidth: 2 Mbps - IP, ISDN, Serial Automatic key generation and exchange Supported in People+Content Supported in point-to-point and multipoint calls Directory Services 10,000+ number global directory* 1,000+ number local directory Limitless multipoint entries

Language Support Number of Languages Supported: 9 - Chinese, English, French, German, Italian, Japanese, Norwegian, Portuguese, Spanish Translated documentation** Translated user interface Translated keypad audio dialing confirmation Translated web interface Translated remote control Electrical Auto sensing power supply Operating voltage/power: 90-260 VAC, 47-63 Hz/60 watts Environmental Specifications Operating Temperature: 0 to 40 C Operating Humidity: 10 to 85% R.H. non-condensing Non-Operating Temperature: -40 to 70 C Non-Operating Humidity (Non-condensing): 10 to 90% Physical Characteristics Base Unit Dimensions (WxHxD): 33 x 15 x 23 cm Base Unit Weight: 2.7 kg / 6.0 lbs Warranty Parts and labor: One-year * Optional
Audio Protocols 7 kHz bandwidth with G.722.1, G.722 on IP/ISDN 3.4 kHz bandwidth with G.711, G.728 on IP/ISDN
Polycom, the Polycom logo, Vortex and ViewStation are registered trademarks and MGC, Click & View, Polycom SNAP, PathNavigator, Polycom OneDial, VisualConcert, Polycom Office Global Management System, People+Content and iPriority are trademarks of Polycom, Inc. All other trademarks are the property of their respective owners. Information in this document is subject to change without notice.

Polycom Headquarters:

www.polycom.com
4750 Willow Road, Pleasanton, CA 94588 (T) 1.800.POLYCOM (765.9266) for North America only. For North America, Latin America and Caribbean (T) +1.925.924.6000, (F) +1.925.924.Bath Road, Slough, Berkshire SL1 4DX, (T) +44 (0)1753 723000, (F) +44 (0)Polycom Hong Kong Ltd., Rm 1101 MassMutual Tower, 38 Gloucester Road, Wanchai, Hong Kong, (T) +852.2861.3113, (F)+852.2866.8028
Part No. 3726-07708-001 Rev. 5/04
Polycom EMEA: Polycom Asia Pacific:

Getting Started Guide

for ViewStation EX, FX, and VS4000
March 2004 Edition 3725-21642-001/A
GETTING STARTED GUIDE FOR VIEWSTATION EX, FX, AND VS4000

Trademark Information

Polycom, the Polycom logo design, and ViewStation are registered trademarks of Polycom, Inc., and Global Management System, PathNavigator, Polycom OneDial, Polycom Snap, and Visual Concert are trademarks of Polycom, Inc. in the United States and various other countries. All other trademarks are the property of their respective owners.

Patent Information

The accompanying product is protected by one or more U.S. and foreign patents and patents pending held by Polycom, Inc.
2004 Polycom, Inc. All rights reserved. Polycom Inc. 4750 Willow Road Pleasanton, CA 94588-2708 USA No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing includes translating into another language or format. As between the parties, Polycom, Inc. retains title to, and ownership of, all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision. Therefore, you must treat the software like any other copyrighted material (e.g. a book or sound recording). Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc. is not responsible for printing or clerical errors. Information in this document is subject to change without notice.
WWW.POLYCOM.COM/VIDEODOCUMENTATION

Contents

Using This Guide.... 1 System Basics... 3
Using the Remote Control.... 3 Getting More Information.... 6
Calling and Answering... 6
Answering a Video Call.... 6 Placing a Video Call.... 7 Ending a Video Call.... 9 Placing a Telephone Call... 9 Ending a Telephone Call...11 Types of Calls You Can Make...12
Controlling What You See.. 13
Selecting and Adjusting a Camera or Other Video Source...13 Setting and Using Camera Presets....14 Switching Between the Main Screen and the Full Screen...16 Working with the PIP....16 Enabling Automatic Voice Tracking (ViewStation EX and FX only)..17 Sending Snapshots....18 Streaming a Conference to the Web....19
Controlling What You Hear... 20
Adjusting the Volume....20 Muting the Microphone....20

Showing Content... 21

What You See When You Show Content....21 Showing Content from a Laptop or PC...21 Showing Content from a Document Camera, VCR, or DVD Player..23 Showing and Viewing PowerPoint Presentations...23 Sharing and Collaborating on Documents...26 Using the Graphics Cursor....29
Working with the Address Book.. 30
Adding Address Book Entries...30 Editing Address Book Entries...32 Deleting Address Book Entries....32

POLYCOM, INC. iii

Including Multiple Sites in Calls.. 33
About Multipoint Calls....33 Placing a Multipoint Call...33 Supplying a Password for External MCU Calls...35 Setting the Multipoint Viewing Mode...36 Controlling How the System Answers Multipoint Calls...37 Using Chair Control for Multipoint Calls...37
Changing the Way Calls Are Answered.. 40
Temporarily Refusing Calls....40 Answering Calls Automatically....40 Muting Automatically Answered Calls...41
Customizing Your Workspace... 42
Allowing the Far Site to Control Your Camera...42 Specifying When to Display the PIP...42 Displaying the Far Sites Name When the Call Connects..43 Adjusting for Strong Room Lighting....44
Video Conferencing Tips... 45
Tips Tips Tips Tips for for for for Great Meetings....45 Great Video...45 Great Audio...45 Sharing Documents...46

Changing the Way Calls Are Answered on page 40
Customizing Your Workspace on page 42
Video Conferencing Tips on page 45

SYSTEM BASICS

System Basics

Using the Remote Control

The remote control lets you perform meeting tasks, such as placing a call and zooming the camera. You can use the remote control to navigate screens and select options. ViewStation systems now come with the remote control shown on page 4. Throughout this document, the instructions refer to the buttons on this remote control. If you use the older version of the remote control, refer to the illustration on page 5.

Polycom, Inc.

New ViewStation remote control
Capture an image from a camera and send it to the far sites as a still image

Place or end a call

Open the address book to make a call or work with an entry Adjust the camera; navigate through menus Confirm your current selection; perform functions on highlighted items
Return to the main (home) screen
Increase or decrease the sound you hear from the far sites
Return to the previous screen
Mute the sound youre sending to the far sites Zoom the camera image in or out
Toggle between controlling the near-site and far-site cameras
Show or hide the Picture-inPicture (PIP) Store camera positions (when followed by a number); delete all stored camera positions
Turn automatic camera tracking on or off
Select a camera or other video source
Enter a dot in an IP address Delete letters or numbers Enter numbers; move the camera to a stored position
Display the onscreen keyboard so you can enter text
Start and stop sending content to far sites when using the Visual Concert FX device; select PowerPoint presentations
Access the online help; access Technical Support if your organization uses the Global Management System; access the Network Status screen if you are in a call
Original ViewStation remote control
Place or end a call Show a near-site camera or video source Turn automatic camera tracking on or off Adjust the camera; navigate through menus; enter a dot in an IP address with the right arrow Show a far-site camera or video source Start and stop sending content to far sites when using the Visual Concert FX device; select PowerPoint presentations Capture an image from a camera and send it to the far site as a still image
Confirm your current selection; perform functions on highlighted items
Zoom the camera image in or out Enter numbers; move the camera to a stored position Mute the sound youre sending to the far sites

Return to a menu screen from a full screen view or return to the previous screen

Getting More Information

If you need additional information about using the ViewStation system, try these resources: To view the help while youre using the system, press For system or network problems, contact your system administrator. Help.

Calling and Answering

Answering a Video Call
When a call comes in, you hear a ringing sound, and you may see a message that includes the number of the person calling. If the person is listed in the address book, youll also see the persons name. The system administrator configures the system to answer incoming calls in one of these ways: The system prompts you to answer the calls manually. The system answers incoming calls automatically. To answer the call manually:
>> When the system notifies you that a call is coming in, select Yes
or press Call Hang Up on the remote.
To answer the call when your system is set up to automatically answer calls:
>> You do not need to do anything. (The call connects

automatically.)

If you see Near on your screen, then your system is muted. It may be configured to automatically mute near-end audio when a call comes in. To unmute your system, press Mute.
If you want to change the way your system handles incoming calls, see Changing the Way Calls Are Answered on page 40.

CALLING AND ANSWERING

Placing a Video Call
You can use your system to place a video call in any of these ways: Using the systems address book Entering a name or number Choosing from a list of frequently-called sites
Calling by Using the Address Book
The address book is a list of names and numbers thats stored on the ViewStation system. If the system is registered with a global address book, the address book also includes entries from the global address book. Global entries are marked with. For both types of entries, the name appears with its corresponding number, IP address, or both. When a call ends, you can save the call information to the local address book. This information is then available to all other users of the system. Depending on your system configuration, you may also be able to remove or edit names or calling information in the local address book. To place a call from the address book: 1. Press Directory on the remote control. Or select Address Book from the main screen, and then select Address Book again. Use the arrow buttons on the remote control to scroll through the list of names in the address book. You can also use the alphabet tabs to move through the address book and then scroll to the name you want. 3. Press Call Hang Up to place the call.
When you make a call using an entry with both ISDN and IP calling information, the system may prompt you to choose which to use for the call, depending on how you have set your dialing preferences.

Ending a Video Call

To hang up from a call: 1. 2. Press Call Hang Up on the remote control.
Select Disconnect Video Call from the Call Hangup Choices screen.
If you dont confirm that you want to hang up, the system disconnects the call automatically after 60 seconds.
If the number you called is not in the address book, a dialog box asks if you want to enter the number. Select Yes to enter the number or select No to return to the main screen.

Placing a Telephone Call

In countries where it is permitted, you can connect an analog telephone line to your ViewStation system. This lets you: Use your system as a telephone. Add audio participants to your video calls. Add video calls to your telephone calls.
Using Your System as a Telephone
In addition to using your system to place video calls, you can use it to make ordinary telephone calls. To place a telephone call from your system: 1. 2. Select Call Type > Telephone from the main screen. Enter the number you want to call. To place a call within your PBX system, enter the last four digits of the number. Delete on the remote To delete a digit, press control. On remote controls that do not have a Delete button, press Left.
To delete an entire phone number, select Clear on the screen. Call Hang Up to place the call.
Adding a Telephone Call to a Video Call
If you are already in a video conference, you can add an audio participant to your video call.
Adding a telephone call to a video call is only supported if you have enabled three-way calling from your local telephone company.
To add a telephone call after your video call is connected: 1. 2. 3. Press Call Hang Up.
Select Add Telephone from the Call Hang-up Choices screen. Use the number buttons on the remote control to enter the telephone number of the audio participant that you want to add to your video conference. The system calls the audio participant.
After the audio call connects, press the video conference.

Near or Far to return to

Adding a Video Call to a Telephone Call
If you are already in a telephone call, you can add a video call to your telephone call. To add a video call after your telephone call is connected: 1. 2. Select Video Call from the main screen. Use the number buttons on the remote control to enter the number you want to call. To place a call within your PBX system, enter the last four digits of the number. Delete on the remote To delete a digit, press control. On remote controls that do not have a Delete button, press Left.

Ending a Telephone Call

To hang up from a telephone call: 1. 2. Press Call Hang Up.
Select Disconnect Telephone Call from the Call Hangup Choices screen.
Types of Calls You Can Make

You can make either ISDN or IP calls (or both) using the ViewStation system, depending on how your system administrator has configured the system. You can call systems on ISDN networks, on the same LAN as your system, or on a different LAN from your system. The network used by your system and the far-site system can affect how you dial the call. From You can call ISDN IP By dialing
Phone number Phone number of the far-site gateway and the extension (E.164 address) of the far site. Enter the extension after the far sites number. Or wait until the gateway prompts you for the extension.

Same LAN Different LAN

Alias, E.164 address, or IP address Gateway prefix, phone number for the far-site gateway, and the extension (E.164 address) of the far site. Enter the extension after the far sites number. Or wait until the gateway prompts you for the extension.
Gateway prefix and phone number
When you call an IP system through a gateway that requires an extension (E.164 address), enter the extension in the dialing field whenever possible. Use ## to separate the extension from the IP address. When you do this, you will be given the option of saving both the number and the extension in the address book when the call ends. If you enter the extension after the gateway connects, then you can save only the gateway number when the call ends.

CONTROLLING WHAT YOU SEE

Controlling What You See
Adjusting your cameras lets you show conference participants what you want them to see. You can adjust cameras and other video sources before the meeting starts and while the meeting is in progress.
Selecting and Adjusting a Camera or Other Video Source
You use the remote control to select and adjust the main camera as well as auxiliary camera 4 if it supports pan, tilt, and zoom movement. If the far site is configured to allow you to do so, you can also select and adjust the far-site camera. You can also select other near-site or far-site video sources, such as document cameras, laptops, VCRs, or DVD players, but you cannot use the remote control to adjust them. To select a near-site or far-site camera or other video source:
Near or Far to select either a If you are in a call, press near-site or a far-site camera or video source. The icon on the screen indicates which you can select. If you see this icon You can control this Near-site camera or video source

Far-site camera or video source
Press the number button that corresponds to the camera or other video source you want to select. Press this remote control button To select this
Main camera Document camera VCR or DVD player Auxiliary pan/tilt/zoom camera
The image from the camera or video source you selected appears on the monitor. 3. If you selected a camera that supports pan, tilt, and zoom, you can adjust the cameras position: Press the arrow buttons on the remote control to move the camera up, down, to the left, or to the right.
Zoom to zoom the camera out or in.
Setting and Using Camera Presets
Camera presets are stored camera positions that you can create ahead of time or during a call. With the press of a button, presets let you: Automatically point a camera at pre-defined locations in a room. Select a video source such as a laptop, a VCR or DVD player, a document camera, or an auxiliary camera. You can create up to 10 preset camera positions. Each preset stores the camera number, its zoom level, and the direction it points. Nearsite presets remain in effect until you delete or change them. If the far site allows you to control its cameras, you can also create presets to control the far-site camera. These presets are stored on your system and are not available to the far site. In addition, you may also be able to use presets that were created at the far site to control the far-site camera, if that system is designed to use the industry standards for camera presets. To view your presets:

>> Press

Preset.
Each numbered icon represents a preset. The yellow icons indicate presets that already have stored camera positions; the gray icons indicate presets that do not have stored positions.

To store a preset:

If you are in a call, press Near or Far to choose a near-site or far-site camera or other video source. If you selected a camera that supports pan, tilt, and zoom, you can adjust the cameras position: Press the arrow buttons on the remote control to move the camera up, down, to the left, or to the right.
Zoom to zoom the camera out or in. Preset. On remote controls that do not have a Select.

Preset button, press 4.

Press a number from 0 to 9 to store the preset position. Any existing preset stored at that number is replaced.

The near site camera icon changes to on the screen to let you know that automatic voice tracking is enabled. To disable automatic voice tracking:

Auto two more times.

The near site camera icon changes to automatic voice tracking is disabled.

to let you know that

To enable automatic voice tracking to camera presets:
Press Near or Far to choose the near-site or far-site camera. Press presets. Auto twice to enable automatic voice tracking to
The near-site camera icon changes to to let you know that automatic voice tracking to camera presets is enabled. To disable automatic voice tracking to camera presets:

Auto again.

The camera icon changes to to let you know that automatic voice tracking to camera presets is disabled.
Automatic voice tracking and automatic voice tracking to camera presets are temporarily disabled when your site is muted as well as when the people at the far site are speaking.

Sending Snapshots

You can send a still image from any of your cameras to the participants in the video conference. You can also send an image from other attached video sources, such as a document camera, VCR, or laptop. To send a snapshot:
Press Near or Far to select either a near-site or a far-site camera or video source. Press Snapshot.
Press the number button that corresponds to the camera or other video source you want to select. The image from the camera or video source you selected appears on the main monitor.
If you selected the main camera or an auxiliary camera that supports pan, tilt, and zoom, you can adjust the cameras position: Press the arrow buttons on the remote control to move the camera up, down, to the left, or to the right.
When you are ready to take and send the snapshot, press Snapshot again. The image appears on both the near-site and far-site monitors.
To remove the snapshot from the screen, press again or wait until the time-out period expires.

Snapshot

By default, snapshots are displayed for four minutes. After this, the system returns to live video. The system administrator can change the time-out period for snapshots. For more information, see the Polycom ViewStation Administrators Guide.
Streaming a Conference to the Web
Your system may be configured to allow you to stream point-to-point or multipoint calls to the web. When you stream a conference, any number of others can watch the conferences live video or presentation using a web browser. To stream a conference: 1. 2. On the main screen, select Call Type and then select Streaming Call. Enter a password users must enter to view the streamed call from a browser. Give this password to users who need to access the stream. Select Start to begin streaming. Place the video call to other participants. You can also start streaming after you place the call.

Showing Content from a Laptop or PC
If your ViewStation system has a Visual Concert FX device connected to it, you can attach a laptop or PC and show content that is stored on that laptop or PC. Because you connect the Visual Concert FX to the LAN, you can also show content from network locations. When you show content from a laptop or PC, the far site sees exactly what you see on the computer screen.
For a smoother presentation, be sure your document is open and ready to show before you start the video conference.
To show content stored on a laptop or PC: 1. Connect the laptop to the optional Visual Concert FX device:
For more information about the Visual Concert FX device, see the Visual Concert FX QuickStart and the Visual Concert FX User Guide available at www.polycom.com\videodocumentation.
Check that the laptop video is configured to use one of these supported resolutions and refresh rates: Resolution 640 x x x x 1024 Refresh rates (Hz) 60, 72, 75, 85 60, 72, 75, 85 60, 72, 75, 85 60
To set the resolution and refresh rate, go to your laptops Display Control Panel.
Press on the Visual Concert FX unit or press on the remote control.

Graphics

To stop showing content from a laptop or PC:
on the Visual Concert FX unit or press on the remote control.
Showing Content from a Document Camera, VCR, or DVD Player
Your system administrator may have configured your system to let you use a document camera, a VCR, or a DVD player to show content. Before the call begins: 1. 2. Make sure the document camera, VCR, or DVD player is connected and powered on. Position your document or object on the document camera or insert the videotape or DVD.
To start showing a document, object, videotape, or DVD: 1. Press Camera. On remote controls that do not have a Near.
Camera button, press 2. 3. Select a content source. Press Select.
To stop showing a document, object, videotape, or DVD: 1. Press Camera. On remote controls that do not have a Near.
Camera button, press 2. 3. Select the main camera. Press Select.
Showing and Viewing PowerPoint Presentations
If your system is connected to a LAN, you can show PowerPoint slides to others in a video conference. You can also allow others who are not part of the conference to view the slides using a web browser. Before you can show your slides, you use a web browser to log in to the video conferencing systems web interface and load the slides onto the conferencing system. Up to eight presentations can be loaded onto the video conferencing system, but each one must be loaded from a different PC.

To load a PowerPoint presentation: 1. 2. On a PC, open a web browser. In the address line, enter the IP address of the video conferencing system, for example, http://255.255.255.255, to go to the systems web interface. Click Select a Presentation and then click Press Here to Select a PowerPoint Presentation.
If this is the first time you have logged in to the systems web interface, the system prompts you to install the pcPresent slide loader application. Click Yes to load the application.
Log in to the Select a Presentation page using this information: User Name: Your name. Participants see this name and other information when they press presentation. Password: Help during a
Meeting password defined for your video conferencing system. For more information, contact your system administrator.
Log in to pcPresent using this information: User Name: Name that identifies the slides on the web interface and on the system. By default, this is the name of the PC, but you can change it. Password that participants accessing the slides from the web must supply. If you dont want to require a password, leave this field blank.

Password:

Click Please press here to select a PowerPoint presentation. Find the presentation you want to load, and click pcPresent. The pcPresent application converts the presentation for display on the video conferencing system. When the conversion is complete, you see a gray screen on the PC until the presenter shows the first slide.
To show a PowerPoint presentation: 1. On the remote control, press presentation to view. Graphics and select the
If a password is required to view this presentation, you are prompted to enter it. 2. Use the remote control to select the first slide to show and press 3. Select.
Use the remote control to navigate through your slides and control your presentation: To do this Show the next slide Show the previous slide Show the first slide Show the last slide Get information about a slide (see note below) Switch between slides and local video (dual monitor systems only) View thumbnails of the slides Display the selected thumbnail End the presentation Press this button Right arrow Left arrow Up arrow Down arrow Help Select Back Select Graphics
You can also navigate through the slides from the pcPresent application on your PC after the presentation begins.
Pressing Help while a slide is displayed lets you see the name of the presentation, the name of the presenter, slide number, and the viewing password.
To stop showing a PowerPoint presentation:
>> On the remote control, press

video.

Near to switch back to live
To view a meeting or PowerPoint presentation from the web: 1. 2. On a PC, open a web browser. In the address line, enter the IP address of the video conferencing system, for example, http://255.255.255.255, to go to the systems web interface. Click View a Presentation. Log in using this information: User Name: Password: Your name. Meeting password defined for your video conferencing system. For more information, contact your system administrator.

2. 3. 4. 5.

Select Save to save the entry. Enter a name for this entry as you want it to appear in the address book and select OK.
Editing Address Book Entries
You can edit the information for any local entry in the address book. To edit an entry: 1. Press Directory on the remote control. Or select Address Book from the main screen, and then select Address Book from the Speed Dial screen. Scroll to the entry you want to edit and then select Edit. Edit the information on the Add/Change Entry screen as needed. Select Save to save your changes and return to the address book.

2. 3. 4.

Deleting Address Book Entries
You can delete any local entry in the address book. To delete an entry: 1. Press Directory on the remote control. Or select Address Book from the main screen, and then select Address Book from the Speed Dial screen. Scroll to the entry you want to delete and then select Delete.
INCLUDING MULTIPLE SITES IN CALLS
Including Multiple Sites in Calls
You can use the ViewStation system to participate in multipoint conferences. During a multipoint conference, a multipoint conferencing unit (MCU) enables you to see video from the various sites so that you can see and hear the participant who is speaking. You can also share content in a multipoint call, just as you can in a point-to-point call.

About Multipoint Calls

The ViewStation system lets you connect to multipoint calls using an external MCU. If your system includes the optional internal MCU, you can also make multipoint calls with the ViewStation system. The type of MCU affects the conference as shown in this table: This MCU Internal MCU Lets you include Up to four video sites, including this site Number of sites allowed by the MCU Supports these calls IP, ISDN, or both Lets you add sites Before the call begins and after the call connects Before the call begins

External MCU

IP, ISDN, or both
Placing a Multipoint Call
How you place a multipoint call depends on whether youre using the internal MCU option or an external MCU. If your organization uses Polycoms PathNavigator, you can also use PathNavigators Conference on Demand feature to place multipoint calls. For calls using the internal MCU option, you can define a multipoint address book entry to call all of the sites at one time. Or you can place a call, and then add other sites after the call connects. For calls using an external MCU, you may need to enter calling information about all of the sites before the call begins. Contact your system administrator for more information. For calls using PathNavigators Conference on Demand feature, the system administrator must: Register the ViewStation system with PathNavigator. Configure the ViewStation system to use PathNavigator for multipoint calls. Create a multi-site entry in the address book.

Contact your system administrator for more information about PathNavigator.
For cascading multipoint calls, far site participants add additional sites to the multipoint call after the call has been initiated by the main site. To place a multipoint call by adding sites to a call: 1. 2. 3. 4. 5. Call the first site. When the call connects, press Select Add Video Call. Place a call to the next site. Repeat steps 2, 3, and 4 until all the sites are connected. Call Hang Up.
To place a multipoint call using the address book: 1. 2. 3. Select Video Call from the main screen. Select Multipoint from the Video Phone screen. Enter the names of the sites you want to call in either of these ways: Select a name from the address book by selecting the Address icon. Manually enter the telephone number of the site by using the number buttons on the remote control. Call Hang Up to place the call.
To place a cascaded multipoint call: 1. 2. Place a multi-site call from the Address Book, or place calls one at a time to up to three other sites. Ask each site to call up to two additional sites.
The far sites in the original multipoint call can each call out to two video sites and one audio-only site. For more information about cascading calls, please refer to the Administrators Guide for ViewStation EX, FX, and VS4000.
Supplying a Password for External MCU Calls
External MCUs sometimes require you to enter a password in order to join a conference. For this type of call, you can configure the system to enter the meeting password for you. To configure a meeting password: 1. 2. 3. Select System Info from the main screen. Select User Setup from the System Information screen. Enter the password in the Meeting Password field. Keyboard to make the onscreen keyboard To enter text, press appear. On remote controls that do not have this button, press Select. 4. Press Home to save your change and return to the main screen. On remote controls that do not have this button, press Menu.
Setting the Multipoint Viewing Mode
You can choose the way you want to view the sites during a multipoint video conference. For example, you can view all of the sites at the same time, view only the site where the speaker is located, or let the system determine what you see. To set the multipoint viewing mode: 1. 2. 3. 4. Select System Info from the main screen. Select User Setup from the System Information screen. Select Multipoint Mode from the User Setup screen. Select one of the following: Select this Auto To do this Enable the system to determine the optimal multipoint viewing mode based on the interaction between the sites. If more than one site is talking at the same time, the system uses Discussion mode. If one speaker talks without interruption for about 15 seconds, the system uses Presentation mode. However, if that site is interrupted for several seconds, the system switches to Discussion mode. Discussion View all of the sites at the same time, including your own site. If you have a single-monitor system, all the sites appear on the monitor in as many windows as there are sites in the call. If you have a dual-monitor system, and are in a three-site call, each far site appears full screen on a monitor and your site appears in the PIP on the main monitor. If you have dual-monitor system and are in a four or more site call, your site appears in the second monitor and the far sites all appear in windows on the first monitor. If you have at least as many monitors as sites, each site (including your own) appears on a separate monitor. This multipoint viewing mode is also known as continuous presence.

CHANGING THE WAY CALLS ARE ANSWERED
If you want to automatically answer incoming multipoint calls, scroll to the Auto Answer Multipoint field, press select Yes. , and
To prevent incoming callers from overhearing a conversation not intended for them, you can choose to mute all automatically answered calls.
Press Home to save your change and return to the main screen. On remote controls that do not have this button, press Menu.
Muting Automatically Answered Calls
If your system is configured to answer calls automatically, you can choose whether to mute the audio when calls connect. This prevents callers from overhearing conversations or meetings. After the call connects, you can press call. You can also use the Mute when youre ready to unmute the button on the microphone pod.
Note that, if you enable this option during a call, the audio for the current meeting is not affected. To mute automatically answered calls: 1. 2. 3. Select System Info from the main screen. Select User Setup from the System Information screen. Scroll to the Mute Auto Answer Calls field and press check the box. to
Customizing Your Workspace
Your system administrator may have configured the system to let you customize what you see on the screen. You can change these options before placing a call or after the system is in a call.
Allowing the Far Site to Control Your Camera
Allowing the far site to control your camera lets the other participants adjust what they see. Far-site participants can also set and use presets for your camera, if their system supports this. To allow the far site to control your camera: 1. 2. 3. Select System Info from the main screen. Select User Setup from the System Information screen. Scroll to the Far Control of Near Camera field and press to check the box. Press Home to save your change and return to the main screen. On remote controls that do not have this button, press Menu.
Changing this setting takes effect immediately, even if a call is in progress.
Specifying When to Display the PIP
You can specify how the PIP appears when the call connects. After the call connects, you can show or hide the PIP, regardless of this setting.
CUSTOMIZING YOUR WORKSPACE
To specify when to display the PIP: 1. 2. 3. Select System Info from the main screen. Select User Setup from the System Information screen. Scroll to the PIP field, press settings: Select this setting Auto , and select one of these

To show the PIP

On connection, when you pick up the remote control, and when you press any of the camera control buttons. On connection and during the call. Never.

Tips for Great Audio

Place the microphone on the table in front of the people in the meeting. If your room is very large, consider adding another microphone. Speak in your normal voice without shouting. Ask the people at the other site if they can hear you. Have them introduce themselves so you can be sure that you can hear them. Since the audio has a very slight delay, you may want to pause briefly for others to answer you or to make comments. Dont place papers or other objects on or in the way of the microphone, and dont rustle papers or tap on the microphone or table. As with any meeting, try to limit side conversations.
Tips for Sharing Documents
Attach a laptop or a desktop PC to your system (if your system includes the Visual Concert FX). You can then show documents that are stored on the laptop or PC to the other people in the conference. Check that your system has the application you need to share your documents, such as Microsoft PowerPoint, Project, or Word.