VoiceStation 1 00

INSTALLATION INSTRUCTIONS AND USERS GUIDE
Installation Instructions and Users Guide

Table of Contents

Parts List Thank You For Best Performance Installing VoiceStation 100 Using VoiceStation 100 Maintenance In Case of Difficulties 6 Polycom Limited Warranty Limitation of Liability Copyright U.S. and Canada Regulatory and Compliance Information Industry Canada (IC) 10

Table des matires

Liste des pices Remerciements Pour une performance optimale Installation de la console VoiceStation 100 Utilisation de la console VoiceStation 100 Entretien En cas de difficults Garantie limite Polycom Limitation des responsabilits Droits dauteur Rglements du Canada et des tats-Unis en matire de conformit Industrie Canada (IC) 20 22
Lista de piezas Agradecimiento Garanta limitada de Polycom Limitacin de responsabilidades Derechos de propiedad intelectual Informacin sobre reglamentos y conformidad para Estados Unidos y Canad Industry Canada (IC) 32 32
Para obtener el mejor funcionamiento 25 Instalacin del VoiceStation 100 Utilizacin del VoiceStation 100 Mantenimiento En caso de dificultades 30 30

Parts List

Console Cord VoiceStation100

Phone Cord

User Documentation Power Supply

Thank You

Thank you for choosing Polycoms VoiceStation100. VoiceStation 100 uses Polycoms unique Acoustic Clarity Technology to provide clear, full-duplex, two-way voice communication for your meetings. In addition, VoiceStation 100 adapts dynamically to the room environment to eliminate echoes and clipping. Three built-in microphones pick up sound all around the room so you can speak naturally and be easily understood. Please review this User Guide before using the phone and save it for future reference. To help us serve you better, please take a moment now to complete and mail your VoiceStation 100 registration card, or register online at www.polycom.com.
VoiceStation 1 Installation Instructions and Users Guide 00

For Best Performance

Place VoiceStation 100 unit in the center of a table or desk. Locate VoiceStation 100 unit in a room with soft furnishings such as carpets, curtains, and sound-absorbing walls and ceilings. Keep papers and other objects away from the unit. Speak at normal volume. Speak toward VoiceStation 100.
Installing VoiceStation 100
1 Connect one end of the long console 4 Connect the short telephone cable
cable to the bottom of the phone.
to the Power Supply. Note:Your telephone system administrator or service technician can help identify a standard analog phone line. Standard analog phone lines are used for fax machines, answering machines, modems, and many single-line telephones.
2 Insert the Power Supply plug into
a nearby electrical outlet.
5 Connect the other end of the short 3 Connect the other end of the long
telephone cable to a jack wired for a standard analog phone line.
console cable to bottom of the Power Supply.
VoiceStation 100 will run a brief self-test, and then sound a tone. If you don't hear the tone, verify that the outlet is working and the power is switched on.
6 Place VoiceStation 100 in the center
7 Press the On/Off button
of the room on a flat, stable surface and press the Volume Up and Volume Down buttons to adjust the Ringer.

to get a dial tone.

The Ringer has three modes: High, Low, and Off. The Ringer sounds when you press the Volume buttons to indicate current status. Note: when the On/Off indicator light is lit, the Volume buttons control the sound level of the speaker. When the On/Off indicator light is off, the Volume buttons control the ringer volume.
If you dont hear a dial tone, you may not be connected to an analog telephone line. For assistance, contact your telephone system administrator or a service technician.

Using VoiceStation 100

redial on/off volume up/down mute

To Place a Call

Press On/Off to get a dial tone, then dial the number.

To Answer a Call

Press On/Off when you hear VoiceStation 100's ringing tone. To Adjust the Speaker Volume

When a call is in progress, press Volume Up or Volume Down to adjust the sound level. To Mute the Microphone
Press the Mute button to turn off the microphones and prevent the other party from hearing your conversation. The red indicator lights near the microphones will be on. The speaker is still active and To Place a Call On Hold
you can hear the other party. Press the Mute button again to resume two-way communication. The red indicator lights will go out.
Press the Hold button to place the call on Hold. The red indicator lights near the microphones will blink. Press the To Access Special Features
Hold button again to resume two-way communication. The red indicator lights will go out.
Your telephone system may provide special features such as Call Waiting, Conference, or Transfer which can be accessed by pressing the Flash key. Ask your telephone To End a Call
system administrator or service technician for more information on special features available with your phone system.
Press the On/Off button to end the current call.
To Redial the Last Number
Press the Redial Button to redial the last telephone number. To Record a Conversation Plug one end of a cable with RCA-type connectors into the Aux Out jack on the side of the Power Supply. Plug the opposite end of the cable into the Aux In jack of your tape recorder.

Audio cable (RCA cable)

To Speak Privately Plug a telephone into the data port on the wall module. Press VoiceStation 100 Hold button to place the call on hold, then pick up the receiver of the telephone connected

Wall Module

to the data port. You may also connect a fax machine or computer modem to the data port.

Data port options

Telephone

Fax Machine

Maintenance
Clean equipment with a soft, dry cloth. Do not use alcohol or petroleum-based cleaners.

In Case of Difficulties

No Dial Tone
Check that all connections are correct and tight. Make sure the short cable is connected to a standard analog phone line. Try a different telephone line.
Muffled or "In a Well" Reception
Speak closer to the unit so the microphones can pick up your speech. Add more sound absorbing surfaces to the room, (carpets, curtains, etc.).

Telephone Does Not Ring

Excessive Noise
Adjust the Ringer with the Volume Up button.
Short Silences, Echoes, or Clipped Speech
Noisy equipment such as a computer, or fan may make it difficult to hear the other party. Both parties should turn off noisy equipment. Try calling again to see if a different line provides a better connection.
Dont move VoiceStation100 while its in use. Keep your hands away from the unit during calls. Keep papers, cups, coffee pots, and other objects away from the unit. At the beginning of a call, allow each speaker present to speak in turn for a few moments to enable VoiceStation 100s electronics to adjust to the acoustic environment. The other party may be using low quality equipment or a half-duplex conference bridge, in which case there is little that you can do.

Physical Damage

w VoiceStation 1 Installation Instructions and Users Guide 00
If physical damage causes internal parts to become accessible, disconnect VoiceStation 100 immediately. Do not reconnect VoiceStation 100 to the network until it has been repaired by a Polycom authorized repair center.

Polycom Limited Warranty

Polycom warrants to the end user that the system will be in good working order on the date Polycom or its authorized reseller delivers or installs the system, whichever is later (Warranty Date). If you notify Polycom or its Authorized Dealer within one year of the Warranty Date that the system is not in good working order, Polycom will, without charge , repair or replace, at its option, the system components that are not in good working order. Repair or replacement parts may be new or refurbished and will be provided on an exchange basis. If Polycom determines that your system cannot be repaired or replaced, Polycom will remove the system and, at your option, refund the purchase price of your system or apply the purchase price towards the purchase of another Polycom system. A summary of Polycom maintenance coverage may be obtained from Polycom by calling 1.800.451.0995 (in the continental U.S. only). If you purchased your system from a Polycom Authorized Dealer, contact your reseller for the details of the maintenance plan applicable to your system. This Polycom limited warranty covers damage to the system caused by power surges. Polycom will not be responsible under this limited warranty for damages resulting from:
Failure to follow Polycoms installation, operation, or maintenance instructions. Unauthorized system modification, movement, or alteration. Unauthorized use of common carrier communication services accessed through the system. Abuse, misuse, negligent acts or omissions of the customer and persons under the customers control; or Acts of third parties and acts of God.
Polycoms obligation to repair, replace, or refund, as set forth above, is your exclusive remedy. Except as specifically set forth above, Polycom, its affiliates, suppliers, and dealers make no warranties, express or implied, and specifically disclaim any warranties of merchantability or fitness for a particular purpose.

Limitations of Liability

The liability of Polycom and its affiliates and suppliers for any claims, losses, damages, or expenses from any cause whatsoever (including acts or omissions of third parties), regardless of the form of action, whether in contract, tort, or otherwise, shall not exceed the lesser of: (1) the direct damages proven; or (2) the repair cost, replacement cost, license fee, annual rental charge, or purchase price, as the case may be, of the equipment that gives rise to the claim. In no event shall Polycom and its affiliates and suppliers be liable for any incidental, special, reliance, consequential, or indirect loss or damage arising out of or in anyway in connection with the use of the equipment. As used in this paragraph, consequential damages include, but are not limited to, the following: lost profits, lost revenues, and losses arising out of unauthorized use (or charges for such use) of common carrier telecommunications services or facilities accessed through or connected to the equipment. For personal injury caused by Polycoms negligence, Polycoms liability shall be limited to proven damages. No action or proceeding against Polycom
or its affiliates or suppliers may be commenced more than twenty-four (24) months after the cause of action accrues. THIS PARAGRAPH SETS FORTH THE EXCLUSIVE REMEDY FOR ANY
CLAIMS, LOSSES, DAMAGES OR EXPENSES ASSOCIATED WITH THE EQUIPMENT AND REGARDLESS OF A FAILURE OF ESSENTIAL PURPOSE.

Copyright

All rights reserved under International and Pan-American Copyright Conventions. No part of the contents of this manual may be copied, reproduced, or transmitted in any form or by any means, or translated into another language or format, in whole or part, without written consent of Polycom, Inc. The software contained within this product is protected by United States copyright laws and international treaty provisions. Polycom, Inc., retains title and ownership of all property rights with respect to the software within this product. You shall not (and shall not allow any third party to) decompile, disassemble, or otherwise reverse engineer or attempt to reconstruct or discover any source code or underlying ideas or algorithms of the software by any means whatsoever. Do not remove (or allow any third party to remove) any product identification, copyright or other notices. Polycom and the logo design are registered trademarks and VoiceStation100 and Acoustic Clarity Technology are trademark of Polycom, Inc. in the United States, and various countries.

U.S. and Canada Regulatory and Compliance Information

Part 15 Rules

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1 This device may not cause harmful interference, and 2 This device must accept any interference received, including interference that may cause undesired operation.
Class B Digital Device Or Peripheral NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not in-stalled and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
Modifications In accordance with part 15 of the FCC rules, the user is cautioned that any changes or modifications not expressly approved by Polycom Inc. could void the users authority to operate the equipment.
Installation Instructions Installation must be performed in accordance with all relevant national wiring rules
Plug acts as Disconnect Device The socket outlet to which this apparatus is connected must be installed near the equipment and must always be readily accessible
Part 68 FCC Rules This equipment complies with part 68 of the FCC Rules. Please refer to the labeling on equipment for the following information:

w w w w w

Notes: w This registered equipment may not be used with party lines or coin lines.
Registration Number Ringer Equivalence Grantees Name Model Number Serial Number and/or Date of Manufacture Country of Origin
If trouble is experienced the customer shall disconnect the registered equipment from the telephone line to determine if the registered equipment is malfunctioning and that if the registered equipment is malfunctioning, the use of such equipment shall be discontinued until the problem has been corrected. If the unlikely event that this equipment causes harm to the network, the Telephone Company will notify you in advance that temporary discontinuance of service may be required. But if

If requested this information must be provided to the Telephone Company
advance notice isnt practical, the Telephone Company will notify you as soon as possible. Also you will be advised of your right to file a complaint with the FCC if you believe it necessary.
The Telephone Company may make changes to its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the Telephone Company will provide advance notice so you can make the necessary modifications to maintain uninterrupted service
REN The REN is used to determine the quantity of devices that may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. Typically the sum of RENs should
not exceed five (5.0). To be certain of the number of devices that may be connected to a line (as determined by the total RENs) contact the local Telephone Company.
Telco Connector A FCC compliant telephone cord and modular plug is provided with this equipment. This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack that is Part 68 compliant. See the rest of these installation instructions for details.

Industry Canada (IC)

English Statement
This Class [B] digital apparatus complies with Canadian ICES- 003. French Statement Cet appareil numrique de la classe [B] est conforme la norme NMB-003 du Canada. IC Telco Requirements NOTICE: The Industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the users satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local Telecommunications Company.
The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

Technical Support in the United States 408.526.9000 Internet http://www.polycom.com Polycom, Inc. 1565 Barber Lane Milpitas, CA 95035 Telephone 408.526.9000 or toll-free in the U.S. 800.POLYCOM Facsimile 408.526.9100

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Polycom, VoiceStation, and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S. and various countries. 2001 Polycom, Inc. All Rights Reserved. NA 1725-06866-001

Frequently Asked Questions

Polycom VoiceStation 300

Q: What is VoiceStation 300? A: The Polycom VoiceStation 500 is a small conference phone ideally suited for desktops, offices, and other small rooms. Q: How does VoiceStation 300 compare to the VoiceStation 100? A: The VoiceStation 300 features greater microphone coverage and better audio quality than the previous-generation VoiceStation 100. Q: How does VoiceStation 300 compare to the SoundStation2? A: SoundStation2 features 50% greater microphone coverage and loudness than the VoiceStation 300, as well as additional audio enhancements. SoundStation2 also features a graphical backlit LCD display for caller ID, phone book, and other features. Any meeting space that is larger than an office or small room should use a SoundStation2 rather than the VoiceStation 300. Q: What is the difference between the VoiceStation 300 and the VoiceStation 500? A: The VoiceStation 500 has the same great audio features as the VoiceStation 300. Plus it includes Bluetooth wireless connectivity to connect to mobile phones and computers, as well as an Applications Port for wired connections where Bluetooth is not available. Please see the VoiceStation 500 product literature for more information. Q: What is the maximum number of participants VoiceStation 300 can effectively handle? A: VoiceStation 300 can effectively cover up to four participants. The SoundStation2 should be used for larger groups.
Q: What is the warranty for VoiceStation 300? A: The standard warranty is 12 months. Q: Is the VoiceStation 300 software upgradeable? A: No, there is no option for customers to update the software on the VoiceStation 300. Q: Does VoiceStation 300 work with a digital PBX? A: VoiceStation 300 is an analog (circuit switched) conference phone and can only be attached to a digital PBX (enterprise phone system) via an analog connection from a PBX analog line card or third-party adapter Q: Does VoiceStation 300 have expansion microphones available? A: No, there are no expansion microphones available for the VoiceStation 300. Q: Is this phone available in markets outside of the U.S.? A: Yes, this product is available outside the U.S. Please contact Polycom Sales to determine which product version is appropriate for your country. There are differences in power supply voltages and telephone approvals that need to be taken into account for each country.