User and Programming Manual
Electronic Cash Register Models CR 30 / CR 30T / CR 30T2 / CR 38T2

WELCOME.

Congratulations on the purchase of your new Electronic Cash Register. It has been designed to efficiently and accurately register your daily sales and record all pertinent sales data. Comprehensive sales and management reports generate important information for an in depth analysis of your sales operations and business activities. The start-up is quick and easy. Just follow the simple operating and programming instructions.
Introduction.... 5 1. Before starting Operations... 6 1.1 External View of CR 30.... 6 1.2 Displays..... 6 1.3 General Precautions.... 7 1.4 Printer Precautions.... 7 1.5 Initial Setup..... 7 2. Getting Started.... 8 2.1 Installing 2-ply Paper Roll with Journal Copy.. 8 2.2 Install or Replace Ribbon Cartridge... 9 2.3 Thermal Printer.... 9 2.3.1 Install Paper Roll (s)... 9 2.3.2 Capacity of printer at accumulator mode.. 9 2.4 Keyboard.... 10 2.5 Control Lock and Control Lock Keys... 10 2.6 Names of Keys and their Function... 11 2.7 Character Code Chart.... 12 3. Programming.... 13 3.1 Reset/System CLEAR.... 13 3.2 Setting of default values... 13 3.3. Information for Programming... 13 3.4 Basic Program Programming of System Flags.. 13 3.4.1 Printout of Basic Program... 16 3.4.2 Programming of the Direct Department or PLU Keys... 17 3.5 Programming of Departments... 17 3.6 Programming of PLUs (Price Look Ups)... 19 3.7 Tax Programming.... 21 3.8 Programming of tender names... 21 3.9 Programming of cashiers... 22 3.10 Programming of group names... 22 3.11 Programming of percent values... 23 3.12 Programming the Store Logo or Commercial Message.. 23 3.13 Programming the Foreign Currency Exchange.. 24 3.14 Programming of system strings... 25 3.15 Programming a modem initialization string... 25 4. Operating the Cash Register... 26 4.1 Training Mode.... 26 4.2 Registration Mode.... 26 4.2.1 Registering Items by Departments but without preset Prices.. 26 4.2.2 Registering Items by Departments with preset Prices.. 26 4.2.3 Registering Items according to their PLU Numbers.. 27 4.2.4 Registration by Repetition... 27 4.2.5 Registration by Multiplication... 28 4.2.6 Registration by Division... 29 4.2.7 Registration of Change due... 30 4.2.8 Registration with mixed Methods of Payment... 30 4.2.9 Registration of PLUs with manual Price Entry... 30 4.2.10 Surcharges and Discounts... 31 4.2.10.1 Surcharge by %... 31 4.2.10.2 Discount by %... 31 3
4.2.10.3 Discount by Amount... 31 4.2.11 Received On-Account (R/A) and Paid-Out (P/O) Registrations. 31 4.2.11.1 Received On-Account in Cash... 32 4.2.11.2 Pay-Out in Cash.... 32 4.2.12 Error Correction, Void, Refund... 32 4.2.12.1 Correction of wrong Entries.. 32 4.2.12.2 Error Correction... 32 4.2.12.3 Voiding.... 32 4.2.12.4 Voiding of a Sales Receipt... 33 4.2.12.5 Refund.... 33 5. Additional Functions.... 34 5.1 Set the Clerk ID Codes... 34 5.1.1 Clerk Sign ON and OFF without mandatory Cash-in-Drawer Declaration.. 34 5.1.2 Clerk Sign ON/OFF with mandatory Cash-in-Drawer Declaration.. 35 5.2 No Sale Operation.... 35 5.3 Single Item Sale.... 36 5.4 Programmable Functions... 36 5.5 Cash-In-Drawer Declaration... 37 6. Periodic Management Reports... 37 6.1 Reports without Reset.... 37 6.1.1 Full Report without Reset... 37 6.1.2 Reports without memory reset... 37 6.2 Reports with Reset.... 38 6.2.1 Z-full Report.... 38 6.2.2 Further Reports.... 38 6.2.3 Periodic (Monthly) Report... 39 6.2.4 Clearing the Master Total... 39 6.3 Flash Reports.... 39 6.4 Electronic Journal (EJ).... 40 7. Accessories and Options.... 40 7.1 Ribbon Cartridge / Paper Rolls... 40 7.2 IF Optional Interfaces.... 40 7.3 OPTICASH.... 40 8. Maintenance..... 40 9. Information on the Electromagnetic Compatibility and Safety.. 41 10. Error Messages.... 41 11. General Specifications.... 42 12. Peripheral Devices.... 42 12.1 Activation of a Serial Interface RS 232.. 42 12.2 Using a Scale.... 43 13. Programming and Test Programs... 44 13.1 Keyboard.... 44 13.1.1 Keyboard control.... 44 13.1.2 Print out of programmed Keys... 44 13.1.3 Programming the Keyboard... 45 13.1.4 Keyboard Default.... 45 13.2. Hardware-Test... 45 14. Battery operated system series CR30/38... 46 4

Introduction

Here are just a few of the registers valuable features and characteristics: 16 programmable departments to categorize different merchandise groups Up to 800 items (PLU) may be preset with name and price for accurate and instant registration 4 clerks by name and code Large 11-digit operator and customer displays for easy viewing of all sales transactions Automatic tax computation for 4 tax rates, incl. ADD ON and VAT taxes Department related options for more efficient and accurate sales registrations Periodic sales and management reports, incl. hourly, daily, weekly and monthly sales totals. Flash reports for instantaneous viewing of important sales data A built-in battery back-up system maintains all data during power outages. The register displays the time and prints the time, cashiers name, receipt, register, and transaction numbers as well as the programmed logo lines automatically on to the sales receipt. Training-Mode for beginners A fully programmable keyboard allows you to rearrange key positions to your maximum convenience Optional PC interface
1. Before starting Operations
1.1 External View of CR 30
Customer Display Waiter Lock Operator Display Printer Cover Receipt Keyboard ON/OFF Switch

1.2 Displays

Customer / Operator AMOUNT
1 line 11 characters 7 Segment Display (VFD)

1.3 General Precautions

In case of malfunction do not repair the Cash Register by yourself. Please contact your nearest dealer or sales person. Do not insert any metal objects such as screwdriver, paper clips etc. into your Cash Register. This may damage your Cash Register or subject you to electrical shocks. Clean your Cash Register from time to time with a soft, dry or slightly damp cloth. Never use water or any volatile chemicals, such as benzene for cleaning. This may damage your Cash Register.

1.4 Printer Precautions

Never use the printer without a ribbon or without paper rolls. Do not pull the paper out during the printing process. Only use good quality paper free of wood pulp. Do not to attempt to move gears or the printing head by hand or with a screwdriver. Immediately install new paper rolls when paper-near-end is indicated. Change the cassette ribbon as soon as the print becomes faint. Thermal sensitive paper is necessary for thermal printers. The thermal paper has to weigh between 55 gr. and 72 gr. and have a thickness of 65 m to 125 m. Good print quality will be achieved with middle sensitivity.

6. Push the colored lever downwards until it clicks in place. 7. Close the printer cover 8. Press the PAPER FEED key. You have to insert the 2 x 38 mm paper rolls in turns, if you use a 2 station printer. (insert paper: the same procedure just as 1-station printer)
2.3.2 Capacity of printer at accumulator mode The capacity is dependent on the power of the accumulator. 2 Ah is enough for about 16000 lines.

2.4 Keyboard

X PLU Enter Feed Time PLU

Dept. Shift

Clerk ID

Refund

Sub Total
2.5 Control Lock and Control Lock Keys
OP - Operator key for modes: L-R-X OW - Owner key for modes: L-R-X-Z-P OWP - Owner Program key for modes: L - R - X - Z - P - T
The control lock has six different positions for the various operation modes of your Cash Register. Each of the keys provide access to specific modes.

KeyPosition L

Display
Mode/Function Lock Mode Turns off the Cash Register and disables all operations. All data is maintained in the memory. Registration Mode Registration, Transaction Mode. Used for all registrations and transactions. Read Mode Used to display and print reports at any time without clearing the data. Reset Mode Used to print reports at any time and clearing the data. Program Mode Used for any Cash Register programming. Training Mode Used for training new operators without registering the simulated sales transactions. 10

13-03-43 rEPort X

rEPort Z ProG trAIn.
2.6 Names of Keys and their Function

Key 09

Description

Function

Numeric Keys Entering amounts, quantities and programming. Receipt Feed Advances the receipt paper. Key CLEAR Key Clears incorrect entries before registration and stops the error alarm.
CLEAR EC VOID REFUND PLU PLU ENTER 18 X TIME %+ %# NS SUBTOTAL R/A P/O Check CARD CASH
Error Correct Deletes the last registration immediately after registration. Key VOID Key Voids the transaction indicated by the cursor. REFUND Key Used for refund transactions. Price-Look-Up Used to access pre-set PLU items. Key PLU Enter Key Used to manually change a pre-set PLU price. Used to access pre-set PLUs or free price entering. DEPT Multiplication/ Used for multiplication and displaying of the current time and Time Key / date Date Percent Plus- used to add preset or manually entered percentage to an item or sub total Key Percent Minus-Key No Sale Key used to deduct a preset or manually entered percentage from an item or sub total Used to print a reference code number or open the cash drawer.

j j j j j n j n

Z_c rcP Sub_d

0001 0000

Z-Counter Options of next Receipt-number. compulsory Sub Total compulsory closed Drawer (with sensor) 1st Entry: compulsory Sub Total 2. Entry: compulsory closed Drawer (with sensor) Print RPT-counter 1st Entry: Print RPT-counter Shift level for direct keys programmed as PLU keys Shift level for direct keys programmed as department keys print clerk report print train on receipt training operator number 0 = no training operator logo expression print text logo print graphic logo

0 n 0 n

1 j 1 j
PLu dEP cLk_r no_tr trn_cLk LoGo_prn

0000 to 800

00 to n 0 j j 1 n to 4

y n y n y y n n

round2
Special rounding of amounts 0 = no rounding 1= rounding of all tenders and subtotal 2= rounding of cash only 4= compulsory entry of rounded amounts 16= print accumulated rounding in report 32= print round up/off separate in report 64= print balancing in receipt
Display trEShoL vALuE totAL_P

Entry 20

Description Value, from which starts rounding up Value, to which will be rounded up Printing of total amounts in receipt 0= no total printed in receipt 1= print gross for each tax 2= print net for each tax 4= print each tax 16= print total gross 32= print total net 64= print total tax 128= Printout of item counter

00000 0

Barcode number 0 Don't print barcode after receipt 200000. 299999 Print EAN13 barcode with total after each receipt. Format is XXXXXXCPPPPPC X = programmed number C = check digits P total price

oPtIon

Several options 1= enable multiple duplicate receipts 4= don't print confirmation if reports are downloaded from PC

Stor_k

Void/error correction 1= don't print void in reports 16= don't print error correction in reports refund 1= don't print refund in reports

rEFund

EJ_ctL
Electronic journal (EJ) 0= EJ wraps around 1= error if EJ is full

PLU ACCESS

SUB 02 dEP TOTAL CASH

Printout of Department Program No 5 Key Description
2 Enter department programming. SUB TOTAL 0.9 Index number of department to print out (can be skipped).
SUB TOTAL Confirm department to print out. 0.9 CHECK Index ending number for printout of desired range (can be skipped). Press CHECK key to start printout.
3.6 Programming of PLUs (Price Look Ups)
For each sales item a PLU number, a name, a price and a code number can be preset. Each PLU/sales item is then linked to its specific department. The programming of the PLU is done as follows: No or or 11 Key Display Description Start PLU programming. Index number of PLU. (can be skipped) 0001PLU n n xx 303030 Press SUB TOTAL key to start programming. Press SUB TOTAL key to store the transaction modes. Index characters (max. 12) for alpha descriptor of PLU. Press SUB TOTAL key to store the name and to advance to stock control entry. Enter (e.g. 10000 = 10 pieces).quantity of stock. P 00000000 P 00000000 Increase the quantity of stock by the number entered. Decrease the quantity of stock by the number entered. Set the quantity of stock by the number entered Enter (e.g. 200 = 2,00) the price without decimal point. Press SUB TOTAL key to store the stock and to advance to linking a PLU desired. Enter PLU number to be linked (e.g.105). All linked PLU's will be printed out. Leaves PLUprogramming. 19
3 SUB ProG PLu no TOTAL 0.9 SUB TOTAL SUB TOTAL 0.9, a.f SUB TOTAL 0.9 R/A P/O

S 00000000

SUB P 00000000 TOTAL 0.9 SUB L 00000 TOTAL 0.9

or CHECK

Key SUB d TOTAL 0.9 SUB H TOTAL 0.8 SUB F1 TOTAL
Description Press SUB TOTAL key to store the PLU-link. Enter department number to be linked 8 Press SUB TOTAL key to store department number. 8 = max. digits for numbers (0 to 8 possible) 000 Press SUB TOTAL key to store HDLO. 16 single item 32 inhibited item 64 descriptive PLU 128 compulsory inventory control ( stock not < 0 ) (for e.g. single item + compulsory inventory 16 + 128 = 144) 000 Press SUB TOTAL key to store flag1. 16 dont print tax rate Press SUB TOTAL key to store the flag and to advance to the next PLU. Press the CASH key to close the PLU Program.
SUB F2 TOTAL 0.9 SUB 0002PLu TOTAL CASH
Printout of PLUs No 5 Key 3 SUB TOTAL 0.9 SUB TOTAL 0.9 CHECK Start PLU programming. Index number of PLU. (can be skipped) Confirm PLU-number. Index ending number of PLUs for printout. (Can be skipped) Press CHECK key to start printout. Description

3.7 Tax Programming

No Key Display Description Access tax program. Index number of tax rate (can be skipped) 544158 Confirm tax program. Entering the name of tax 1. 160000 Confirm tax name. Enter tax rate (6 digits XX.XXXX) 544158 Press SUB TOTAL key to store the tax rate and advance to next tax rate. Press CASH key to close the tax program.
8 SUB tAX rAtE TOTAL 0.9 SUB 1 n TOTAL 0.9, n a.f SUB 1 TOTAL 0.9 SUB 2n TOTAL CASH
3.8 Programming of tender names
No Key 6 SUB TOTAL 0.9 SUB TOTAL 0.9, a.f SUB TOTAL 0.9 SUB TOTAL CASH Display tEndEr Description Access tender program. Index number of tender (can be skipped) 0n 434153 Confirm tender name program. Entering the name of tender 1. Press SUB TOTAL key to store the name of tender1. Program flag for percent overpayment inhibited 2 compulsory tendering Press SUB TOTAL key to store the flag of tender1 and to advance to next tender Press CASH key to close this program.
Note: Tender 1 is always used to calculate change due. So name it with an expression for Cash.
3.9 Programming of cashiers
No 7 Key 5 cLErk SUB TOTAL 0.9 SUB 1 TOTAL 0.9 SUB n TOTAL 0.9, n a.f SUB F TOTAL 434CDisplay Description Access clerk program. Index number of clerk (can be skipped) Confirm clerk program. Index code number of clerk Confirm code number of clerk. Entering the name of Clerk A. 000 Press SUB TOTAL key to store the name of CLERK A. Program forbidden functions for CLERK A 1 void function 2 refund function 4 PO function 16 discount 32 coupon 64 split transaction (e.g. refund, discount and coupon are forbidden 2 + 16 + 32 = 50) Press SUB TOTAL key to store the forbidden functions of CLERK A and to advance to next CLERK until last. Press CASH key to close this program.

SUB TOTAL CASH

3.10 Programming of group names
No Key Display 12 GrouPnAnE SUB TOTAL 0.9 SUB GTOTAL 0.9, n xx a.f SUB TOTAL CASH Description Access group name program. Index number of group (can be skipped) Confirm group name program. Entering the name of group 1. Press SUB TOTAL key to store the name of group and to advance to next group. Press CASH key to close this program.
3.11 Programming of percent values
No 7 Key Display 13 PercEnt SUB TOTAL 0.9 SUB 1 P 0000 TOTAL 0.9 SUB 1 TOTAL 0.9, n a.f SUB 1F TOTAL 534552 xx 000 Description Access percent program. Index number of percent value(can be skipped) Confirm percent value program. Index percent value (between 0 and 9999 for 0% and 99,99%) Confirm percent value. Entering the name percent 1. Press SUB TOTAL key to store the name. Program flag for percent function works as discount 2 manual input of percent value disabled 4 inhibited 8 manual entry cant exceed programmed value Press SUB TOTAL key to store flag of percent 1 and to advance to next percent until last. Press CASH key to close this program.

SUB TOTAL 10 CASH 9

3.12 Programming the Store Logo or Commercial Message
Up to 9 lines for header or trailer each can be programmed with the store logo or a commercial message. Per line you may program 24(18) characters in standard size or 12 (9) characters in double size. No Key 4 SUB TOTAL 0.9 SUB TOTAL SUB TOTAL 0.9, a.f SUB TOTAL CHECK CASH Display LoGo LInE Description Access Logo Program. Index number logo line (can be skipped) LoG1 LoG202020 Confirm Logo Program. Change to the 2nd line Enter the new name "ABCDEF" 202020 Press SUB TOTAL key to store 2nd line and to advance to 3rd line. Cash Register preprogrammed. Press CHECK key to print out the logo lines. Press CASH key to close this program. 23
3.13 Programming the Foreign Currency Exchange
No 1 Key 7 SUB TOTAL 0.9 SUB TOTAL SUB TOTAL 0.9, a.f SUB TOTAL 0.9 SUB TOTAL 0.9 SUB TOTAL SUB TOTAL 0.9 SUBTOTAL FcE n 802000 n xx P 10000000 c 2 Display ProG FcE Description Access FCE programming. Index number of foreign currency (can be skipped) Note: local currency is last FCE + 1 Confirm FCE programming. Pre-set name for FCE1. Entry the name of another foreign currency. pre-set rate Enter new Rate (without comma and pre zero ) number of after comma digit for foreign currency Enter new decimals number of cash drawer in which currency is stored 1 = Drawer 1 / 2 = Drawer 2 number of after comma digit for exchange rate Enter new decimals for rate FFlag 1 Setting for FCE flag change due in local currency 16 print conversion of total amount always 32 print conversion of taxes 64 print conversion of all tenders, incl. change due 128 print rate FFlag 1 Setting for FCE flag currency takes part in EURO 32 Cash payment in foreign currency not allowed Loc n n xx P 10000000 d 1 504F55 Programming the local currency. Pre-set name for local currency. Entry the name of local currency. pre-set rate Enter new Rate (without comma and pre zero ) Drawer 1 24
SUB TOTAL 0.9 SUB TOTAL SUB TOTAL 0.9, a.f SUB TOTAL 0.9 SUB TOTAL

No 29 30

Key SUB TOTAL 0.9 SUB TOTAL 0.9 SUB TOTAL 0.9 SUB TOTAL CASH

Display r F7

Description number of after comma digit for exchange rate Enter new decimals for rate Flag 1 Setting for flag print the name of the local currency

Control Lock in Position: R You may register items with the same name, price and assigned department by repetition or by multiplication. 4.2.1 Registering Items by Departments but without preset Prices No 3 Key 0.9 DEPT2 CASH Index the amount. Press the assigned department key. To finalize press the CASH key for cash payment. Description
4.2.2 Registering Items by Departments with preset Prices To register items by their preset name and price, simply press their assigned department key. No 3 Key DEPT3 DEPT4 CASH Description Press DEPT1 key for selection of price group. Press DEPT2 key for selection of price group. To finalize press CASH key for cash payment. 26
4.2.3 Registering Items according to their PLU Numbers To do this operation the PLU number, price and name of the sale item must have been preset. No Key 0.9 PLU 0.9 PLU Index the desired PLU number. Press the PLU key. PLU no. and price will be displayed. Index the desired PLU number. Press the PLU key. PLU no. and price will be displayed. Description
4.2.4 Registration by Repetition Multiple registrations of amounts, PLUs and departments can be performed by repeat action. Repeat amounts No Key 0.9 Index amount. Description
DEPT 2 Press desired DEPT key. DEPT 2 Press same DEPT key again. CASH To finalize press CASH key for cash payment.
Repeat PLU numbers No Key 0.9 PLU PLU CASH Index PLU no. Press PLU key. Press PLU key to repeat same PLU. To finalize press CASH key for cash payment. Description
Repeat departments with preset prices No 3 Key DEPT 5 Press DEPT5 key. DEPT 5 Repeat DEPT5 key. CASH To finalize press CASH key for cash payment. Description
4.2.5 Registration by Multiplication Amounts, PLUs and Departments can be registered repeatedly by simple multiplication. Amounts No 5 Key 0.9 X TIME 0.9 Index quantity. Press X/TIME key for multiplication. Index the price. Description
DEPT 1 Press DEPT1 key or any other desired department key. CASH To finalize press CASH key for cash payment.
PLUs No 5 Key 0.9 X TIME 0.9 PLU CASH Index quantity. Press X/TIME key for multiplication. Index PLU number. Press PLU key. To finalize press CASH key for cash payment. Description

5. Additional Functions

5.1 Set the Clerk ID Codes
Codes for up to 4 different clerks may be preset if the register is operated by several clerks. The sales of each clerk are then stored separately for statistical purposes and can be reviewed individually in the overall clerk report. Note: Leading Zeros of the clerk ID can be dropped. 5.1.1 Clerk Sign ON and OFF without mandatory Cash-in-Drawer Declaration Clerk Sign ON No Key 0.9 CLERK 13-34-45 I.D. Display 1234 Description Index preset secret clerk ID number (4 digits). Press CLERK I.D. key to sign on.
Wrong clerk sign ON No 3 Key Display Description Enter wrong Clerk number or press the key without number entered. clear the error 1234 Clerk I.D. (4 digits) or enter Default (0001) 34
CLERK oPEr_no - - - I.D. CLEAR 0.9
Clerk Sign Off For security reasons and to ensure subsequent mandatory Clerk Sign ON, press the CLERK ID key after each transaction. No 3 Key Display Description Press CLERK ID key to sign on. Index preset secret clerk ID number (4 digits). Press CLERK ID key to enter the sale mode.

CLERK oPEr_no - - - I.D.

CLERK 13-34-45 I.D.
5.1.2 Clerk Sign ON/OFF with mandatory Cash-in-Drawer Declaration Clerk Sign ON No 1 Key Description
CLERK Press CLERK ID key to sign on. Display: oPEr_no - - - I.D. Index pre-set secret clerk ID number (4 digits). 2 0.9 CLERK Press CLERK ID key to confirm the clerk ID number. 3 I.D. A new clerk can only sign ON after the last clerk has signed OFF Clerk Sign OFF No Key Description
CLERK Press CLERK ID key to sign on. Display: oPEr_no - - - I.D. Index pre-set secret clerk ID number (4 digits). 0.9 The cash drawer opens. CASH Display: In drwr cAS Index amount (Cash, EC-Check, EC-Euro-Check) 0.9 CASH Confirm the amounts counted. CLERK Press CLERK ID key to sign off. I.D.

5.2 No Sale Operation

The transaction can be given a reference no. (voucher no.) before registration. The cash drawer will open if the #/NS key is pressed without entering any reference no. No or Key 0.9 # / NS #/ NS Description Index reference code number. (max 8 digits) Press #/NS key to print out the reference number before or during a registration. Press #/NS key to open the cash drawer (without indexing a reference number).

Important : The reports 22. 25 clear the department, financial and clerk data, even if this data is not printed. 6.2.4 Clearing the Master Total No Key VOID SUB TOTAL Selection cLr GrAndtL Description Clear the grand total. Press SUB TOTAL key to complete the clearing.
Note: This effect is unrecoverable; therefore use it wisely.

6.3 Flash Reports

Flash reports are not printed out but show important sales data on this display for viewing at any time. Control Lock in Position: X Flash Report 1. Current Sales Total 2. Sales per DEPT 3. Sales per Group 4. Hourly Sales Total (without hour index the total of the current hour is shown) 5. Cash in cash drawer Key Sequence 84+ SUB TOTAL 50+ SUB TOTAL +DEPT 1.16 72+ SUB TOTAL +0.9+ SUB TOTAL 81+ SUB TOTAL +0.9+ SUB TOTAL 61+ SUB TOTAL 39 totAL 01dPt 01t_d 01Hr CSHIn Display 106,35 0,00 0,00 0,00 0,00
6.4 Electronic Journal (EJ)
Unlike model CR 30 with a dot matrix printer, the thermal printer of the CR 30T does not issue a journal copy. The entire journal information is therefore stored in a special memory called Electronic Journal for later print out. The chip stores up to 1,800 journal transactions and is cleared for new entries after each complete print out. One of the keys of the keyboard has to be programmed with the EJ function. A code, preset 6688, has to entered to print out the EJ.
7. Accessories and Options
7.1 Ribbon Cartridge / Paper Rolls
Use only high-quality accessories which can be purchased from your dealer or reliable office equipment store.
7.2 IF Optional Interfaces
As an option the Cash Register can be equipped with one or two RS 232 serial ports for connecting a PC or other peripheral devices.

7.3 OPTICASH

OptiCash allows you to program your register via a PC.

8. Maintenance

Do not disassemble your Cash Register for cleaning purposes. For cleaning use a dry or slightly damp soft cloth. Never use water or volatile chemicals such as thinner, benzene or alcohol. Do not drop any metal objects such as paper clips into the Cash Register or printer as this may lead to shorts, damages or electrical shocks.
9. Information on the Electromagnetic Compatibility and Safety
CE Conformance This QUORiON cash register conforms to the European Communitys EMV 2004/108 directive. The cash register fulfills the following technical European requirements: EN 55022 Norm values and measuring procedures for radio interference properties characteristics of information technology devices EN 55024 Norm values and measuring procedures for the interference resistance properties characteristics of information technology devices EN 60950 Security measurements for the installation of IT A "conformance explanation" in accordance with the directives and standards cited on top has been delivered and can be reviewed with QUORiON Data Systems GmbH An der Klinge Erfurt (E-mail: rd@quorion.de; web: www.quorion.de) REMARK: If the cash register is installed in a system with other devices and components, all other devices and components must each show EMV conformance to the norm. According to the EMV 2004/108 directive as well as EC and national laws, the system integrator is responsible to ensure that the built system complies with regulations

10. Error Messages

Error messages accompanied by a warning beep can be overcome by pressing the CLEAR key. Error E00_kEY E01_kEY E02_kEY E03_Sum E04_HdLo E06_cLrk_nr E07_Subtot E12_tEndEr E20_buFFEr E21_EJ_FuLL E30_PAPEnd E31_PrIntEr E35_FcE E60_Stock E80_bLockEd E91_LoAd Reason Incorrect key was pressed Incorrect key sequence The number entered manually is incorrect or the digital limit has been exceeded The result is 0 or exceeds the digital capacity The limit for HDLO, High-Digit-Lock-Out has been exceeded The clerk ID code was not entered Subtotal key was not pressed The tendered amount was not entered The capacity for entries (max. 80) per receipt has been exceeded The available capacity for electronic journal has been exceeded End of paper rolls Printer blocked Overflow during foreign currency exchange Stock underrun Cash register blocked due to invalid grandtotal Scale overload or instabile weighing 41
11. General Specifications
Feature Printer CR 30 CR 30 T CR 30 T2
Paper roll Paper width Paper size Printing speed Keyboard matrix Max keys Keyboard programmable DEPT Shift PLU Fiscal memory (FM) Interface RS232 (max. 2) Program memory Data memory Data protection Cash Drawer Weight Operating voltage Operating current Frequency Accumulator extern 12VDC Accumulator power
1 station 1 station 2 station MD 910 Citizen or LTP 1245 LTP 1245 M 190 Epson mm 57mm 2 x 28 mm max. 60 mm max. 60 mm max. 60 mm 2.5 Lines/sec 5 Lines/sec 5 Lines/sec 8x5 8x5 8xYes yes yes Option Option Option Option Option Option 256 k 256 k 256 k 128 k 128 k 128 k 1 year 1 year 1 year Option Option Option 3,19 kg 3,19 kg 3,19 kg 230 V 230 V 230 V 0,1 A 0,1 A 0,1 A 50 - 60 Hz 50 - 60 Hz 50 - 60 Hz Option Option Option dependent on capacity, 2 Ah is enough for about 16000 lines.

12. Peripheral Devices

12.1 Activation of a Serial Interface RS 232
Your Cash Register can be equipped with one RS 232 serial interface for connecting a PC, a modem or a scale. Location of the interface. (rear view):

Identification Numbers for Peripheral Devices: Scale = 50 Modem (9600BAUD) = 60 Modem (19200BAUD) = 62 Modem (38400BAUD) = 63
Activation of a Serial Interface RS232 No 5
Display IntErFAcE com1 com00
Description Access the Interface program. Press SUB TOTAL key to confirm interface program Index digits 50 (Identification No. for the Scale as example). Press SUB TOTAL key to confirm the interface activation Press CASH key to close this program.
11 SUB TOTAL SUB TOTAL 0.9 SUB TOTAL CASH

12.2 Using a Scale

Programming of the SCALE Function for the computing CAS scale and their S-, SC-, and AP-series as well as for the EUROSTAR LP-series and M-series Connect the interface cable with the RS 232 interface of the Cash Register. Switch on the scale and 1the Cash Register. Now you can start programming the SCALE function. This function is freely programmable and can be programmed to any key on the Cash Registers keyboard. This procedure is explained in chapter 13.1.3 and OptiCash. The Scales identification number is 50. This number has to be entered in order to activate any serial interface RS 232 (see Activation of a Serial Interface).
RS 232 C - Cable pin assignment D-sub connector for CR female, 9 pins 1 DCD 2 RxD 3 TxD 4 DTR 5 GND 6 DSR 7 RTS 8 CTS 9 RI CABLE D-sub connector for SCALE male, 9 pins 1 TxD 2 RxD GND 9
Using the SCALE Key Turn the control lock key in position R. No 3 or 2 DEPT1 Press e.g. DEPT1 key to multiply the pre-set price of this department with the weight shown.
Description After placing an item on the scale press the SCALE key. The weight will be shown. Index PLU number. Press PLU key. The pre-programmed price of the PLU will be multiplied with the weight shown.

SCALE 0.9 PLU

printout
Quorion Cash Register 0,238 kg 00010PLU SUB-TOTAL NET-TOTAL TOTAL CASH @10,00 2,38 2,38 2,38 2,38 2,38
13. Programming and Test Programs

13.1 Keyboard

13.1.1 Keyboard control No Key 111 SUBTOTAL Display key Selection 1 + SUB TOTAL try all keys Description
Key Position from finalize the control P to Z and again to P
13.1.2 Print out of programmed Keys No Key 111 SUBTOTAL Display key Selection 2 + SUB TOTAL Description All programmed keys and their functions will be printed out by the Cash Register's printer.
13.1.3 Programming the Keyboard No Key 111 SUBTOTAL Display key InPut Fkt PrESS t_kEY Selection 3 + SUB TOTAL Description

Change key assignment

0.9 + SUBTOTAL Enter function number any key Enter the key assignment
Key Position from finalize the programming P to Z and again to P
13.1.4 Keyboard Default No Key 111 SUB TOTAL Display key Selection 4 + SUB TOTAL Description The programmed factory keyboard default setting is reactivated.

User Manual

Electronic Cash Register CR 20/28 CR 21/29

Dear valued customer!

On behalf of our proud company we wish to welcome you to the QUORION family of fine business machines. We sincerely hope you will appreciate the many benefits of being associated with a distinguished product name that represents both quality and commitment to customer satisfaction.
The QUORION CR 20/28 or CR 21/29 is fully customizable and yet simple to operate. Users can easily adapt it to any type of retail/scanning or hospitality system. Moreover, our dynamic software generates a compatible environment for a wide array of peripheral devices. It is exactly this
versatility and quality that has made us successful among our multinational customers.
It is therefore with great pride that we look forward to continuing our close collaboration with our customers.

Your QUORION Team

1. Safety Precautions.... 5 2. General information... 6
2.1 Technical data.... 6 2.2 Components.... 7 2.3 Thermal printer..... 8 2.3.1 Paper Insertion..... 8 2.4 Switch ON / OFF cash register... 9 2.4.1 Operating modes.... 9 2.5 Interfaces..... 10 2.5.1 Pin Assignment.... 10 2.5.2 Connection to PC.... 11 2.5.3 Adapter Cable for RS232... 12 2.6 Keyboard..... 13 2.6.1 Names of Keys and their Function... 13
3. Getting Started.... 15 4. Sign in and Register... 15
4.1 Sign in a Clerk Person.... 15 4.2 Register a Department.... 16 4.3 Register Pre-Programmed PLUs.... 16 4.4 Enter a New Price.... 16 4.5 Create a PLU during the Sale... 17 4.6 Multiplication/Division.... 18 4.7 Holding a Sale.... 19 4.8 Tendering in Local Currency.... 19 4.9 Tendering in Foreign Currency... 20 4.10 Receipt On/Off and Receipt Copy... 20 4.11 Time and Date.... 20 4.12 No Sale / Open Drawer.... 20

5. Corrections.... 21

5.1 Clearing of Inputs and Error Messages.... 21 5.2 Error correction.... 21 5.3 Void Function..... 21 5.4 Refund..... 22 5.5 Transaction Refund.... 22 5.6 Transaction Cancel.... 23 5.7 Tender Correction.... 23
6. Discounts, RA and PO... 23
6.1 Percentage Discount/Surcharge... 23 6.2 Amount Discount/Surcharge.... 24 6.3 Received on Account / Paid Out... 24
7. Using Shift Levels.... 25
7.1 PLU/Department Shift.... 25 7.2 Price Shift.... 25 7.3 Tax Shift.... 25

8. Reports.... 26

8.1 System Reports.... 26 8.2 User Reports.... 27 8.3 Electronic Journal.... 29 8.3.1 Text Format.... 29 8.3.2 Binary Format..... 30

9. Programming.... 30

9.1 Programming of Date and Time.... 30 9.2 Easy PLU Programming.... 31 9.3 File Programming.... 32 9.4 Scanning.... 33 9.5 Program Version and Test Routines.... 35 9.6 How to enter letters in P mode... 36 9.6.1 Enter letters using hex codes... 36 9.6.2 Enter letters using mobile mode... 38 9.7 Auto Power Off Function.... 39
10. Training Mode... 39 11. Instructions for Use.... 39
11.1 Power Supply and Interfaces... 39 11.2 Service and Maintenance... 39
12. Error Messages... 40 13. Information on the Electromagnetic Compatibility and Safety. 41 14. Accumulator (Battery)... 41

1. Safety Precautions

This section presents important information intended to ensure safe and effective use of the CR 20/28. Please read this section carefully and store it in an accessible location. Be sure the voltage of your main power net corresponds to the input voltage printed on the rating plate of the system. Do not connect power adapters from other manufacturers. Use this product only for its intended application. Improper usage may lead to equipment damage, fire, or shock. Be sure your power cable meets the relevant safety standards and includes a power-system ground terminal (PE terminal). Otherwise shock may result. Never attempt to stretch the cables to enable a connection. The power cable and DC cable must have adequate slack at all times during use. Do not connect to electrical outlets close to devices that generate voltage fluctuations or electrical noise. In particular, stay clear of devices that use large electric motors. Never insert or disconnect the power plug with wet hands. Doing so may result in severe shock. Always connect the DC cable before plugging the power cable into the wall outlet. When disconnecting the DC cable, hold it firmly at the connector area. Do not tug on the cable itself. Never attempt to repair this product yourself. Improper repair work can be dangerous. Never disassemble or modify this product. Tampering with this product may result in injury, fire, or electric shock. Be sure to set this unit on a firm, stable, horizontal surface. Product may break or cause injury if it falls. Keep the system away from all conditions, which may cause damage, fire or accidents: Direct sunlight, high temperature and humidity, extreme changes in temperature, heating and cooling equipment, or humidity, volatile materials, high levels of dust, vibration, and impact. Keep away any liquids from the system. If water or other liquid spills into the equipment, unplug the power cable immediately, and then contact your dealer for advice. Continued usage may lead to fire or shock. To prevent possible harm to the environment or human health please separate this product from other waste streams to ensure that it can be recycled in an environmentally sound manner. For more details on available collection facilities please contact your local dealer where you purchased this product.

2. General information

2.1 Technical data
Processor Memory CPU Program Memory Data Memory Working Memory Operator Display Display Customer Display Keyboard Printer Internal Internal (2 versions) Serial Interfaces Cash Drawer (DRW 9V, 5 ) USB Application Number of PLUs Number of Departments Software Number of Clerks Number of Sales Persons Number of Customer Reports Number of EJournal Lines Dimension Weight Specifications Recharge Power Supply Operating Temperature Storage Temperature 32 bit ARM 966E 1 MB FLASH ROM 2 MB FLASH ROM 96 kB SRAM (battery buffered) Numeric LCD 12 character CR 20/28 Alphanumeric LCD 16 character CR 21/29 Numeric LCD with 12 character 36 keys 1 x 57 mm thermal without cutter 2 x 38 mm thermal without cutter 2 x RS232 (RJ45) 1 x Device 1 x Device Application software QMP-Lite 300 x 260 x 100 mm 2 kg V 5 +45 C -5 +50 C

2.2 Components

Operator display Keyboard (36 keys) ON / OFF Key Printer
Interfaces Customer Display

2.3 Thermal printer

2.3.1 Paper Insertion
1. Open the printer cover 2. Press the Easyload lever and fold the Easyloadcover up.
3. Insert the paper roll as shown below.
4. If you use a paper journal (2x 38 mm) please turn the paper of the journal a few times around the paper winding wheel. 5. Close Easyloadcover 6. Close the printer cover
To remove the paper roll, follow the steps below: 1. 2. 3. 4. Open the printer cover Press the Easyload lever and fold the Easyloadcover up. Remove the paper roll Close the printer cover
Note: Do not pull out the remaining paper in the opposite direction of the paper feed!
2.4 Switch ON / OFF cash register
To switch the cash register ON or OFF, please press and hold this button 3 seconds.

2.4.1 Operating modes

The operating modes control the operation of your Cash Register. There are five different modes for various functions. The selection of an operating mode can be done either by soft key on keyboard. Soft key
The soft key alternating switches the modes R - X - Z - M - P. The access authority is realized by programming of special operator flags. See system option 221.

Mode R X Z M

Display REG X Z MGR
Function Registration X-Report Z- Report Manager all sales operations and registrations viewing and printing of all reports without clearing viewing and printing of all reports with clearing all sales operations and registrations all functions with manager authority easy programming

- used to scroll the display selection by one line

3. Getting Started

Place the CR 20/28 or CR 21/29 on a stable or even surface. Use it only within the operating temperature range (see technical data) and protect it from splashes and high humidity. The CR 20/28 or CR 21/29 comes with an external power supply. First, please check if the specifications printed on the label fit your local voltage. If so, connect the power pack to the CR 20/28. The power plug is at the rear next to the interfaces. Now connect the power supply with the power circuit and turn on the CR 20/28 or CR 21/29 with the main switch. The CR 20/28 or CR 21/29 will now load the operating system and automatically launch the cash register program. You may immediately start working with your new system.

4. Sign in and Register

4.1 Sign in a Clerk Person
A clerk is the person who is working on the point-of-sale and performing registrations. Before starting any transaction, it is necessary to sign in a clerk. Now all sales and actions can be assigned to each single clerk in the reports. Furthermore, it is possible to define individual access rights for each clerk (e.g. for refund or program modifications). To sign in with the keyboard it is necessary to have a dedicated clerk button on the keyboard. If you push this key, you will see a list of all programmed clerks. Use the scroll keys or enter a number to select a certain clerk. Alternatively, you may also enter the clerk number directly on the clerk button or define a dedicated key for each clerk. Depending on the programming, it may be necessary to enter an additional code number to sign in. Example:

Enter code number

4.2 Register a Department
Department keys may be used either to enter free prices or to select PLUs from a list. If you press a department key without entry, you will see a list with all PLUs which are linked to that department. Use the scroll keys or enter a number to select a certain PLU from that list. If you wish to register an undefined price for a department, just enter the price with the numeric keys and press the respective department key. Example: Register 2.00 EUR in department 3:
CUSTOMER LOGO 1 Department 2,00 --------------------------1 Total 2,00
4.3 Register Pre-Programmed PLUs
Pre-programmed PLUs are registered by entering the respective number on the PLU key. The preprogrammed price and the description are now read from memory. Alternatively, you may also program direct keys for certain PLUs on the keyboard. You only need to press one key for registering a PLU. If you are working with scan codes, you may either enter the code number by keyboard or use a barcode scanner. In that case, you do not need to press any additional key the PLU will be registered directly. Example: Register PLU number 123:

The Hold function is used to temporary save an open receipt, e.g. because a customer has to stop the registration of his items and you wish to tend on the next customer. Press the Hold key to save the open receipt. By pressing the Hold key again and the old receipt will be recalled. Please note that all transactions on hold must be closed before a Z-report can be performed!
CUSTOMER LOGO 1 PLU 1 0,10 --------------------------1 On Hold 0,10
CUSTOMER LOGO 1 Recall 0,PLU 2 0,20 --------------------------2 Total 0,30
4.8 Tendering in Local Currency
Any sale will be closed by entering a payment media key. There are keys for various tenders programmed on the keyboard, usually CASH, CHECK and CARD. Additional tenders may be programmed if necessary. It is recommended to press the Subtotal key before tendering, to have the possibility to check the subtotal and to enter the tendered amount. The CR 20/28 or CR 21/29 will then automatically calculate the change owed to the customer. Example: 1.00 Euro CASH payment:
CUSTOMER LOGO Sub total 2 Cola 0,40 0,80 --------------------------2 Total 0,80 Tendered 1,00
Generally, it is also possible to split the subtotal to different tenders. After each tender the CR 20/28 or CR 21/29 will show the short amount on the display. Example: 1.00 Euro CARD payment, short CASH payment:

Change

4.9 Tendering in Foreign Currency
In addition to the local currency the CR 20/28 or CR 21/29 can operate with different foreign currencies, which are saved separately in the reports. Just press the FCE key instead of Subtotal to convert the total amount in a pre-programmed foreign currency. On the display the new amount in foreign currency will now appear. Select a tender as described above and the change amount will be calculated either in local or in foreign currency, depending on programming. Example: 1.00 Dollar CASH payment:
CUSTOMER LOGO 2 Cola 0,40 0,80 --------------------------2 Total 0,80 USD Tendered 1,00

EUR Change

4.10 Receipt On/Off and Receipt Copy
If a receipt does not have to be printed at all, you may switch off the receipt printer by pressing the Receipt on/off key. To reactivate the printer, simply press the Receipt on/off key again. In any case you can print a receipt copy by pressing the Sub total key after a sale.

4.11 Time and Date

If all receipts are closed, you can view the current time and date in the display by pressing the Multiplication key. Depending on the programming this information will be shown automatically after a certain time has passed. All models with graphical display can also show a programmable customer logo.
4.12 No Sale / Open Drawer
The No Sale function allows you to open the cash drawer without registering a sale. You can check the number of times a No Sale function has been performed in the reports. The No sale key can also be used as a reference key. To print a specific reference number on a receipt, enter the reference number and press the No sale key. Example: Enter reference number 123:
CUSTOMER LOGO 1 PLU 1 0,10 Number: 123 --------------------------1 Total 0,10

No sale

5. Corrections
5.1 Clearing of Inputs and Error Messages
To erase an incorrect entry not yet registered, and to clear any error messages just press the Clear key.

5.2 Error correction

The Error Correct key (EC) is used to clear the last item immediately. Alternatively you may use the scroll keys to select another item from the actual receipt for voiding.
CUSTOMER LOGO 1 PLU PLU 2 0,10 0,20

Select item

EC -1 PLU2 -0,20 --------------------------1 Total 0,10

5.3 Void Function

The Void function is used to clear certain items from the current receipt. First press the Void key and then enter the item which should be cleared. You can also use a barcode scanner to enter the item number. Example: Void PLU with scan code 4912345678901:
CUSTOMER LOGO 1 PLU 1 0,PLU 2 0,20 VOID -1 PLU1 -0,10 --------------------------1 Total 0,20
Example: Void 3.50 EUR from department 1. Please note that only those amounts can be voided, which were previously entered.

5.4 Refund

A refund is used to return previously sold items. The PLUs will be added to the stock and the money is returned to the customer. The turnover in the reports will be corrected. To refund an item, press the Refund key first and then the item to be returned. The Refund key has to be pressed before each item, if more than one item is being returned. After refund the receipt can be continued with normal sales or can be closed with a payment media.
CUSTOMER LOGO REFUND -1 PLU 1 -0,10 REFUND -1 PLU 2 -0,20 ---------------------------2 Total -0,30
Example: Refund of PLU 1 and 2:

CUSTOMER LOGO 1 PLU 1 10,PLU 2 5,00 COUPON -1,00 --------------------------2 Total 14,00
Example: Discount a pre-programmed COUPON amount from the total:
6.3 Received on Account / Paid Out
Cash can be paid out of the cash drawer for special purposes, such as petty cash, etc. This is referred to as a Paid Out (PO). Conversely, cash can also be added to the cash drawer. This transaction is known as Received on Account (RA). Adding more cash to the cash drawer is another example of Received on Account. In both cases enter the amount first and then press either the key RA or PO. Depending on the programming of the the operation will be automatically finalized with the Cash key or can be continued as a normal receipt. Example: 25.00 EUR Received on account:

CUSTOMER LOGO

Example: 25.00 EUR Paid out:

7. Using Shift Levels

7.1 PLU/Department Shift
The PLU/department shift is a preset function to switch all article- and department keys to a second level. This is done by adding a pre-programmed offset to the actual PLU or department number. Please note that the shift is valid for the very next item, it will be automatically reset after entry. It is also possible to block the shift for either PLUs or departments.

7.2 Price Shift

The CR 20/28 or CR 21/29 allows for more than one sales price for each PLU. This is a useful function for special occasions, such as Happy Hour or item promotions. You may program an automatic price shift based on a time period or manually change the price shift via key entry. First select the price level by pressing the corresponding key. Then, enter the PLU. Depending on the programming the price level will be reset automatically after an item, a transaction or not at all. In that case you must reset the price level manually by choosing another keyboard level. By using price levels it is also possible to realize tax shifts. In such a case the second price level has the same price but a different tax rate. Example: Shift to price level 2 and register PLU 1:

System Report

---------------------------

Period 1: Standard

--------------------------Departments --------------------------Dept 1 CCount 1 Quantity 2 Amount 10,00 Dept 2 CCount 3 Quantity 5 Amount 25,00 --------------------------X-Counter :000001 ---------------------------

8.2 User Reports

User reports are freely programmable report lists containing several system reports. Hence, you have the possibility to create your individual reports. While programming the POS, you can define what data should be printed in the Daily Report, for instance. Later you only need to call one user report instead of manually selecting several different system reports. If you press the key ENTER in mode X or Z you will receive a list of all available user reports. Now, you can select one report with the cursor keys and confirm by pressing ENTER again. Alternatively, you may also enter the number of a system report directly on the ENTER key. Please note the programming of the system keys. By default the ENTER key is located on the Cash key.

Flowchart: CUSTOMER LOGO

Daily Report
The following user reports are pre-programmed: Clerk Report All Clerk Report Daily Report Weekly Report Daily Dept/PLU Weekly Dept/PLU Time Zone Report Stock Control
You can define up to 10 different user reports with each up to 38 system report entries. Generally it is recommended to use the user reports for normal report printing instead of single system reports.
--------------------------Total Sales --------------------------Total Sales CCount 1 Quantity 2 Amount 10,00 --------------------------Groups --------------------------Group 1 CCount 1 Quantity 2 Amount 10,00 --------------------------Tax Totals --------------------------16% Tax 1 Gross 10,00 Taxable 8,62 Tax 1,38 --------------------------Tendering Function --------------------------Cash CCount 1 Amount 10,00 --------------------------Drawer Totals --------------------------Cash in Drawer Amount 10,00 --------------------------X-Counter :000001-0001 ---------------------------

8.3 Electronic Journal

The Electronic journal will log all operations by storing a copy of each receipt printout. Depending on the programming you can do this either in binary or in ASCII text format. If you press the key ENTER in mode X or Z you will receive a list of all available user reports. Scrolling to the end of the list, you will find the entry Electronic journal. If you select this and confirm with ENTER, a copy of the last receipt will be printed. Alternatively, you may also enter one of the following numbers directly on the ENTER key to access the electronic journal: 101 n X X Print out the last receipt only. Print out the last n receipts. Print out the complete journal. If done in Z-mode, the journal will be cleared. Clear the electronic journal without printing (only in Z). Only for PC! The journal data are saved in a special csv-format. Print out the receipts of the active clerk only.

DELETING ITEMS in Program Mode When you are in Program Mode# 20 (PLU programming) can also delete codes. When you enter ZERO on the X key the register will ask you if you want to delete the current code which must be confirmed by pressing the CR (User Report) key. Note that the records are only marked for deletion so they will only free up their space after PLU FILE MAINTENANCE. PLU FILE MAINTENANCE When using scan codes the register uses internally an INDEX file which is sorted so the register can find a code very fast. Because the PLU file can grow very large (max 50000) when using scan codes the register will store the newly created articles in a separate UPDATE file which is located at the end of the PLU file. The maximum size of the UPDATE file is HALF of the FREE SPACE in the PLU file. When for example the free space is 100 you can create 50 new items before the register will give the message to re-index the file. After re-indexing the file the remaining free space is 50 so you can again create 25 new articles. You can continue until the free space is only 1 record. Note that is important that the UPDATE file doesnt grow to large (over 1000 articles) because this will have effect on the speed of creating new articles. For maintenance of the PLU file there are the following commands: 100 MERGE and DELETE This command will MERGE the UPDATE and the BASE FILE and DELETE the articles marked for deletion. This command can be used when new item are created and items were deleted. 101 MERGE This command will MERGE the UPDATE and the BASE FILE. This command can be used when only new item are created. 102 DELETE This command will DELETE the articles marked for deletion. This command can be used items were only deleted. 103 CHECK STATUS This command will print and display the number of articles in the BASE and UPDATE file. 255 CLEAR COMPLETE PLU FILE This command will clear the complete PLU file. Note that PLU sales and inventory information is also cleared. The command can be issued in programming mode on the TYPE key and in MANAGER mode on the SUBTOTAL key. Note that COMMAND 255 to clear to complete PLU file is only available in PROGRAM MODE. PLUS WITH SCANCODES ON KEYBOARD When using scan codes it is also possible to put a PLU directly on the keyboard of the register. Because the key code as programmed in the key table contains the record number in the PLU Index file and not the scan code there are a few points you must keep in mind. 1 PLU File Maintenance Maintenance of the PLU file like creating and/or deleting PLUs should be done either on the computer OR on the register but NOT ON BOTH because this will result in different Index files for the computer and register. 2 Programming PLU keys in WQPROG When programming PLU keys in WQPROG you must enter the scan code in the code field. 3 Programming PLU keys on the Register

When programming PLU keys on the register you must enter the scan code in the keyprogramming mode. The register will automatically insert the correct index record number in the key table. The register will recognize the entry as a scan code when MORE then 5 digits are entered. Normal key codes have a value of maximal 5 digits. This means that when you want the program a PLU with scan code 123 you MUST enter 000123. Suppose this PLU is located at record number 5 the register will put 10005 as key code which is also shown on the display. When you enter 123 the register will program key code 123. USING PLUS WITH SCANCODES IN COMBINATION WITH BALANCES On the Balance the Index Number of the PLU is stored so at the moment it is NOT ALLOWED to create or delete PLU when there are still balances open because the sequence of the index file will be changed which will result in wrong PLU on invoices.
9.5 Program Version and Test Routines
The CR 20/28 or CR 21/29 have a set of test routines builtin to check certain hardware components and receive information about the installed drivers and software version. Enter the test number in mode P and confirm with the key TYPE. Please note the programming of the system keys. By default the TYPE key is located on the key PLU. The following test routines are available: 401 Display Test Print out Program Version Init printer Transaction Test Direct Sale Transaction Test Tables
--------------------------F: 1v-WE P: G0091009 C: CR 20 RAM: 8192K SERIAL#: 1234567 MAC: 4B 0D ---------------------------
Example: Print out the actual software version (only in P mode):
9.6 How to enter letters in P mode
To enter letters at the CR 20/28 or CR 21/29 you have two different possibilities, either the traditional way using hexadecimal codes or the new way using the numeric keys like a mobile phone. By default the hex code system is active. Press the CAPS key repeatedly to switch to the following input modes: Key Input mode Display CR 20/28 Display CR 21/29

Hex code small letters

defauLt

defauft

Hex code capital letter
Mobile mode small letters

MOBILE

mobile
Mobile mode capital letters

MOBILE_CAPS

mobile caps

Example for Auto Power Off in 5 minutes = 300 seconds:

10. Training Mode

The training mode is used to test all functions of the CR 20/28 or CR 21/29 without adding the turnover to the reports. The report memory will not be changed and all counters remain constant. Please note that in this mode all receipts will be automatically marked as Training. In order to access the training mode, a pre-programmed training clerk must be signed-in. Training mode will remain activated until a new clerk is assigned. You will have full access to all registration and programming functions for testing and training purposes.

11. Instructions for Use

11.1 Power Supply and Interfaces
Please use the delivered power supply for the CR 20/28 or CR 21/29 only. The usage of other power supplies may damage your system. No liability is accepted for such damages. The interface connections should only be plugged if the system is switched off. Please note also the maximum cable lengths of 5 meters for USB and 15 meters for RS232.
11.2 Service and Maintenance
The CR 20/28 or CR 21/29 do not contain any components, which can be serviced or repaired by the user. Please have all maintenance performed by a qualified QUORION dealer. Unauthorized manipulations may lead to a loss of warranty.

12. Error Messages ID

Error Description
Invalid Entry Invalid Time Invalid Date Invalid Article Unknown Report Invalid Function Transbuf. Full Still in Transaction User Break No Under/Tender Still in Tender Scanning Error Select Clerk Select Salesperson Item not Sold No Price Entered No Zero Price Closed Drawer Manager Required Entry to High Discount not Allowed Correct not Allowed Already Discounted Enter Quantity Journal Full Enter Balance # Invalid Balance Wrong Clerk Closed Balance Print Invoice Receipt Paper End Journal Paper End Slip No Paper Logging Error KP Error Balance not Open Invoice Buffer Full Balance Used PLU File Full Reindex PLU File
13. Information on the Electromagnetic Compatibility and Safety

CE Conformance

This QUORiON cash register conforms to the European Communitys EMC 2004/108 and 2006/95 directive. The cash register fulfills the following technical European requirements: EN 55022: Norm values and measuring procedures for radio interference properties characteristics of information technology devices EN 55024: Norm values and measuring procedures for the interference resistance properties characteristics of information technology devices EN 60950: Security measurements for the installation of IT

A "conformance explanation" in accordance with the directives and standards cited on top has been delivered and can be reviewed with QUORiON Data Systems GmbH An der Klinge Erfurt (Email: rd@quorion.de; web: www.quorion.de) REMARK: If the cash register is installed in a system with other devices and components, all other devices and components must each show EMC conformance to the norm. According to the EMC 2004/108 directive as well as EC and national laws, the system integrator is responsible to ensure that the built system complies with regulations
14. Accumulator (Battery)
Please run the ECR only with plugged in power adapter! The battery is just for ensuring the power supply in case of a sudden blackout for a certain time.
1. The maximum battery charge is reached after 3- 4 hours of recharge time. 2. The capacity is sufficient for normal operation anywhere from 3 to 8 hours, depending upon quantity and size of printed receipts (Standard: 5h with 60 receipts, 15 lines each in turn with 16 characters). 3. The display-message Battery Low indicates, when the end of the normal operating time is reached, so please charge the battery If the cash register is in operation in the moment, the message Battery Low will be shown for 2 seconds every 5 seconds in the display. 4. With the display-message Battery End the cash register automatically shuts down at the end of the reserve operating time. 5. Forced shut down due to low battery power protects the battery from being completely discharged. 6. At the end of the reserve operating time (roughly 0.5 hours) it is possible to turn the cash register back on after it has been turned off and recharged for 10-30 minutes. 7. Cash register operation is permitted during recharging. Although the recharge time will of course be longer. The message Battery Charge in the battery status display indicates the recharge process. With the message Battery Full the recharge process has ended. 8. Recharge adapter: Input: 100.240VAC / 50/60Hz Output: 24VDC / 1A Connection: Hollow plug 5,5mm x 2,5mm
Special notes for the use of rechargeable cash registers
Please charge the cash register till the battery is completely full before and after a long period of no usage. After heavy usage please recharge the cash register to Battery Full-message. If the message Battery low is shown in the display please charge the cash register as soon as possible. During the battery operation please turn off the cash register immediately after usage if possible or use the Auto Power Off function (See ) to do this automatically by the cash register. Please protect the cash register from direct sunlight.

Battery Power modes shown in the User Display
batt batt batt batt batt batt battery battery

Full 095P 090P P

Charge recommendation

charge

045P 040P low end

Please charge directly!

and alternating appearance of

with CR shut down

Note: In battery mode you can check the battery status in the display if you press shortly the ON/OFF button. Please charge battery until the display shows batt Full. Do not disconnect the power supply during this time.
1.50.417360 UM-English CR 20/28 or CR 21/29 QUORION CE (Stand:06.10.10)