User and Programming Manual
Electronic Cash Register Models CR 30 / CR 30T / CR 30T2 / CR 38T2

WELCOME.

Congratulations on the purchase of your new Electronic Cash Register. It has been designed to efficiently and accurately register your daily sales and record all pertinent sales data. Comprehensive sales and management reports generate important information for an in depth analysis of your sales operations and business activities. The start-up is quick and easy. Just follow the simple operating and programming instructions.
Introduction.... 5 1. Before starting Operations... 6 1.1 External View of CR 30.... 6 1.2 Displays..... 6 1.3 General Precautions.... 7 1.4 Printer Precautions.... 7 1.5 Initial Setup..... 7 2. Getting Started.... 8 2.1 Installing 2-ply Paper Roll with Journal Copy.. 8 2.2 Install or Replace Ribbon Cartridge... 9 2.3 Thermal Printer.... 9 2.3.1 Install Paper Roll (s)... 9 2.3.2 Capacity of printer at accumulator mode.. 9 2.4 Keyboard.... 10 2.5 Control Lock and Control Lock Keys... 10 2.6 Names of Keys and their Function... 11 2.7 Character Code Chart.... 12 3. Programming.... 13 3.1 Reset/System CLEAR.... 13 3.2 Setting of default values... 13 3.3. Information for Programming... 13 3.4 Basic Program Programming of System Flags.. 13 3.4.1 Printout of Basic Program... 16 3.4.2 Programming of the Direct Department or PLU Keys... 17 3.5 Programming of Departments... 17 3.6 Programming of PLUs (Price Look Ups)... 19 3.7 Tax Programming.... 21 3.8 Programming of tender names... 21 3.9 Programming of cashiers... 22 3.10 Programming of group names... 22 3.11 Programming of percent values... 23 3.12 Programming the Store Logo or Commercial Message.. 23 3.13 Programming the Foreign Currency Exchange.. 24 3.14 Programming of system strings... 25 3.15 Programming a modem initialization string... 25 4. Operating the Cash Register... 26 4.1 Training Mode.... 26 4.2 Registration Mode.... 26 4.2.1 Registering Items by Departments but without preset Prices.. 26 4.2.2 Registering Items by Departments with preset Prices.. 26 4.2.3 Registering Items according to their PLU Numbers.. 27 4.2.4 Registration by Repetition... 27 4.2.5 Registration by Multiplication... 28 4.2.6 Registration by Division... 29 4.2.7 Registration of Change due... 30 4.2.8 Registration with mixed Methods of Payment... 30 4.2.9 Registration of PLUs with manual Price Entry... 30 4.2.10 Surcharges and Discounts... 31 4.2.10.1 Surcharge by %... 31 4.2.10.2 Discount by %... 31 3
4.2.10.3 Discount by Amount... 31 4.2.11 Received On-Account (R/A) and Paid-Out (P/O) Registrations. 31 4.2.11.1 Received On-Account in Cash... 32 4.2.11.2 Pay-Out in Cash.... 32 4.2.12 Error Correction, Void, Refund... 32 4.2.12.1 Correction of wrong Entries.. 32 4.2.12.2 Error Correction... 32 4.2.12.3 Voiding.... 32 4.2.12.4 Voiding of a Sales Receipt... 33 4.2.12.5 Refund.... 33 5. Additional Functions.... 34 5.1 Set the Clerk ID Codes... 34 5.1.1 Clerk Sign ON and OFF without mandatory Cash-in-Drawer Declaration.. 34 5.1.2 Clerk Sign ON/OFF with mandatory Cash-in-Drawer Declaration.. 35 5.2 No Sale Operation.... 35 5.3 Single Item Sale.... 36 5.4 Programmable Functions... 36 5.5 Cash-In-Drawer Declaration... 37 6. Periodic Management Reports... 37 6.1 Reports without Reset.... 37 6.1.1 Full Report without Reset... 37 6.1.2 Reports without memory reset... 37 6.2 Reports with Reset.... 38 6.2.1 Z-full Report.... 38 6.2.2 Further Reports.... 38 6.2.3 Periodic (Monthly) Report... 39 6.2.4 Clearing the Master Total... 39 6.3 Flash Reports.... 39 6.4 Electronic Journal (EJ).... 40 7. Accessories and Options.... 40 7.1 Ribbon Cartridge / Paper Rolls... 40 7.2 IF Optional Interfaces.... 40 7.3 OPTICASH.... 40 8. Maintenance..... 40 9. Information on the Electromagnetic Compatibility and Safety.. 41 10. Error Messages.... 41 11. General Specifications.... 42 12. Peripheral Devices.... 42 12.1 Activation of a Serial Interface RS 232.. 42 12.2 Using a Scale.... 43 13. Programming and Test Programs... 44 13.1 Keyboard.... 44 13.1.1 Keyboard control.... 44 13.1.2 Print out of programmed Keys... 44 13.1.3 Programming the Keyboard... 45 13.1.4 Keyboard Default.... 45 13.2. Hardware-Test... 45 14. Battery operated system series CR30/38... 46 4

1.5 Initial Setup

Before using the register make sure that your local voltage corresponds with the voltage indicated on the serial number plate at the rear of the register. This could be either 110V/60Hz or 230V/50Hz. Locate the register near a standard, grounded power outlet. No other electrical appliances should be connected to the same outlet as this might interfere with the proper functioning of the cash register. A built in fully charged back-up battery enables you to use your cash register immediately, even if it has been idle for quite a while.

2. Getting Started

Connect the registers power cord to the appropriate power outlet Activate the ON/OF switch to power up your cash register Insert the key marked OWP into the control lock and turn it to position T (Training Mode). In this mode you can familiarize yourself with the register and do trial runs without affecting the memories Install the paper roll (s) and the ribbon cassette (CR 30 only), following the instructions outlined below.
2.1 Installing 2-ply Paper Roll with Journal Copy
(for 1 Station Dot Matrix Printer)
It is not recommended and difficult to insert paper with an uneven tear-off
Fold or cut the paper like this 1. Lift up and remove the printer cover 2. Load the paper roll into the paper tray. The paper must feed from the bottom as illustrated:
3. Feed the paper through the paper slot from underneath the printer cover and close it 4. Now feed the top layer (receipt ) of the 2-ply paper roll into the paper slot of the printer. Depress the PAPER FEED key until the paper exits the printer 5. If your register is equipped with a paper-end sensor, both layers of the paper roll have to be fed through the paper-end sensor located in the paper path of the printer. Now depress the PAPER FEED key until enough of the copy paper (journal) has exited so it can be it can be inserted into the slot of the paper winding reel and wound up with 2 or 3 turns.
Removal of Paper Rolls: Cut the paper at the entrance of the printers paper path and remove the portion remaining in the printer by depressing the PAPER FEED key.
2.2 Install or Replace Ribbon Cartridge
Open the printer cover Set the ribbon cartridge into the left hand side of the cartridge receptacle and press down on the cartridge for a proper fit. To remove the cartridge, push it to the left and lift it out. Close the printer cover.

2.3 Thermal Printer

2.3.1 Install Paper Roll (s) 1. Open the printer cover 2. Load the roll into the paper tray, feeding from the bottom as shown under 2.1.2 3. Cut the corners of the paper as shown below 4. Push the colored lever upwards until it clicks into place 5. Feed the paper into the paper slot of the printer
Cut or fold paper like this.
6. Push the colored lever downwards until it clicks in place. 7. Close the printer cover 8. Press the PAPER FEED key. You have to insert the 2 x 38 mm paper rolls in turns, if you use a 2 station printer. (insert paper: the same procedure just as 1-station printer)

2.3.2 Capacity of printer at accumulator mode The capacity is dependent on the power of the accumulator. 2 Ah is enough for about 16000 lines.

2.4 Keyboard

X PLU Enter Feed Time PLU

Dept. Shift

Clerk ID

Refund

Sub Total
2.5 Control Lock and Control Lock Keys
OP - Operator key for modes: L-R-X OW - Owner key for modes: L-R-X-Z-P OWP - Owner Program key for modes: L - R - X - Z - P - T
The control lock has six different positions for the various operation modes of your Cash Register. Each of the keys provide access to specific modes.

KeyPosition L

Display
Mode/Function Lock Mode Turns off the Cash Register and disables all operations. All data is maintained in the memory. Registration Mode Registration, Transaction Mode. Used for all registrations and transactions. Read Mode Used to display and print reports at any time without clearing the data. Reset Mode Used to print reports at any time and clearing the data. Program Mode Used for any Cash Register programming. Training Mode Used for training new operators without registering the simulated sales transactions. 10

13-03-43 rEPort X

rEPort Z ProG trAIn.
2.6 Names of Keys and their Function

Key 09

Description

Function

Numeric Keys Entering amounts, quantities and programming. Receipt Feed Advances the receipt paper. Key CLEAR Key Clears incorrect entries before registration and stops the error alarm.
CLEAR EC VOID REFUND PLU PLU ENTER 18 X TIME %+ %# NS SUBTOTAL R/A P/O Check CARD CASH
Error Correct Deletes the last registration immediately after registration. Key VOID Key Voids the transaction indicated by the cursor. REFUND Key Used for refund transactions. Price-Look-Up Used to access pre-set PLU items. Key PLU Enter Key Used to manually change a pre-set PLU price. Used to access pre-set PLUs or free price entering. DEPT Multiplication/ Used for multiplication and displaying of the current time and Time Key / date Date Percent Plus- used to add preset or manually entered percentage to an item or sub total Key Percent Minus-Key No Sale Key used to deduct a preset or manually entered percentage from an item or sub total Used to print a reference code number or open the cash drawer.
Sub Total Key Displays the sub total during operations. Received-On- Used for all payments received in cash, by check or on credit cards. Account Paid-Out Key Used for all cash paid out of the drawer. Check Credit Card Key Cash Key Used for all payments received as check Used to register payments made on credit cards. Used for finalization of all registrations and transactions, change due is shown in the display and the cash drawer is opened.

2.7 Character Code Chart

nS_SHI

I_E_tA

0 j n j n 0

1 j n n j 1

2 n j j n 2 J

3 n j n j 3

StAtuS

0 n n n n

1 n j n n

2 n n j n

3 n n n j

4 j n n n

5 j j n n 5 j

6 j n j n

7 j n n j

0 j j 0 j j j

1 n j 1 j n j

2 j j n

3 j n n

4 j n 4 n j j

5 n n 5 n n j

6 n j n

7 n n n

Digit Entry
Print format of Z report & receipt. 1st Entry: Consecutive receipt no. is reset to 0. Print Grand Total. 2nd Entry: Print logo Reset Grandtotal after monthly report Print % calculation of departments. j j j n 67 n n n n j j n n j n j n j n 0001 to to n j n n 5

j j j j j n j n

Z_c rcP Sub_d

0001 0000

Z-Counter Options of next Receipt-number. compulsory Sub Total compulsory closed Drawer (with sensor) 1st Entry: compulsory Sub Total 2. Entry: compulsory closed Drawer (with sensor) Print RPT-counter 1st Entry: Print RPT-counter Shift level for direct keys programmed as PLU keys Shift level for direct keys programmed as department keys print clerk report print train on receipt training operator number 0 = no training operator logo expression print text logo print graphic logo

0 n 0 n

1 j 1 j
PLu dEP cLk_r no_tr trn_cLk LoGo_prn

0000 to 800

00 to n 0 j j 1 n to 4

y n y n y y n n

round2
Special rounding of amounts 0 = no rounding 1= rounding of all tenders and subtotal 2= rounding of cash only 4= compulsory entry of rounded amounts 16= print accumulated rounding in report 32= print round up/off separate in report 64= print balancing in receipt
Display trEShoL vALuE totAL_P

Entry 20

Description Value, from which starts rounding up Value, to which will be rounded up Printing of total amounts in receipt 0= no total printed in receipt 1= print gross for each tax 2= print net for each tax 4= print each tax 16= print total gross 32= print total net 64= print total tax 128= Printout of item counter

00000 0

Barcode number 0 Don't print barcode after receipt 200000. 299999 Print EAN13 barcode with total after each receipt. Format is XXXXXXCPPPPPC X = programmed number C = check digits P total price

oPtIon

Several options 1= enable multiple duplicate receipts 4= don't print confirmation if reports are downloaded from PC

Stor_k

Void/error correction 1= don't print void in reports 16= don't print error correction in reports refund 1= don't print refund in reports

rEFund

EJ_ctL
Electronic journal (EJ) 0= EJ wraps around 1= error if EJ is full

PLU ACCESS

PLU control flag 0= standard setting 16= disable registration of items without price
3.4.1 Printout of Basic Program No Description Enter 1. Press SUBTOTAL key enters the System-Flag 1 programming. SUBTOTAL The 1st Flag (date) will be shown. CHECK Press CHECK key to start printout. 16 Key
3.4.2 Programming of the Direct Department or PLU Keys The direct keys 1 to 8 can be programmed to function either as Department keys or as PLU keys. No 1 1st Level Description Departments 1 to to 8 selected PLU numbers
The selected PLU and departments can expand to the second level in this way No 1 2nd Level Description Departments 9 to to 16 selected PLU numbers
The differentiation between the shift levels has been preset with 0 (see Flags 15/16). You enter the 2nd level by pressing the DEPT SHIFT (or PLU SHIFT) key before selecting a department or direct PLU key. You may program two different PLUs with two different tax rates and then assign one PLU to the 1st level and the other to the 2nd level. Example: Key 1 = PLU # 1, 1st level Key 1 = PLU # 11, 2nd level Key 2 = Department 5 , 1st level Key 2 = Department 15, 2nd level Attention: After each transaction in the 2nd level, the register shifts automatically back to the first level, i.e. the DEPT SHIFT key must be pressed before any other transaction in the 2nd level can be started. Programming of Keys No 3 or Key 10 SUB TOTAL BON SUB TOTAL CASH Display dIrEct kEYS Description Access the direct key program Press the desired key selecting from 1 to 8 Enter the Dept key no. assign to the key Shift PLU and DEPT Confirm SUB-TOTAL for PLU assignment Press CASH key to close this program.

dEPt PLU

0016 0024
3.5 Programming of Departments
Sales items can be assigned to specific departments. You could for instance assign all food items to Dept. 1, all drink items to Dept. 2 and so on. Each department can be linked to one of 8 department main groups. 17

3.13 Programming the Foreign Currency Exchange
No 1 Key 7 SUB TOTAL 0.9 SUB TOTAL SUB TOTAL 0.9, a.f SUB TOTAL 0.9 SUB TOTAL 0.9 SUB TOTAL SUB TOTAL 0.9 SUBTOTAL FcE n 802000 n xx P 10000000 c 2 Display ProG FcE Description Access FCE programming. Index number of foreign currency (can be skipped) Note: local currency is last FCE + 1 Confirm FCE programming. Pre-set name for FCE1. Entry the name of another foreign currency. pre-set rate Enter new Rate (without comma and pre zero ) number of after comma digit for foreign currency Enter new decimals number of cash drawer in which currency is stored 1 = Drawer 1 / 2 = Drawer 2 number of after comma digit for exchange rate Enter new decimals for rate FFlag 1 Setting for FCE flag change due in local currency 16 print conversion of total amount always 32 print conversion of taxes 64 print conversion of all tenders, incl. change due 128 print rate FFlag 1 Setting for FCE flag currency takes part in EURO 32 Cash payment in foreign currency not allowed Loc n n xx P 10000000 d 1 504F55 Programming the local currency. Pre-set name for local currency. Entry the name of local currency. pre-set rate Enter new Rate (without comma and pre zero ) Drawer 1 24
SUB TOTAL 0.9 SUB TOTAL SUB TOTAL 0.9, a.f SUB TOTAL 0.9 SUB TOTAL

No 29 30

Key SUB TOTAL 0.9 SUB TOTAL 0.9 SUB TOTAL 0.9 SUB TOTAL CASH

Display r F7

Description number of after comma digit for exchange rate Enter new decimals for rate Flag 1 Setting for flag print the name of the local currency

F2 000

Flag 2 Setting for flag local currency is EURO
Confirm local currency flag 2 Press CASH key to close this program.
3.14 Programming of system strings
Some of the strings at the receipt are programmable. Before reprogramming the strings should be printed out to get a reference. Key No Display Description Access system text program. SUB- SYStEmtEXtS TOTAL 2 Index number (can be skipped) 0.9 SUB3 01n 414343 Confirm system text program. TOTAL 0.9, 41 Enter the new name a.f SUBPress SUB TOTAL key to store string. Repeat until 5 02n 4E4F20 all strings are programmed TOTAL 6 CHECK Press CHECK key to print out the strings. 7 CASH Press CASH key to finalize programming.

4.2.3 Registering Items according to their PLU Numbers To do this operation the PLU number, price and name of the sale item must have been preset. No Key 0.9 PLU 0.9 PLU Index the desired PLU number. Press the PLU key. PLU no. and price will be displayed. Index the desired PLU number. Press the PLU key. PLU no. and price will be displayed. Description
4.2.4 Registration by Repetition Multiple registrations of amounts, PLUs and departments can be performed by repeat action. Repeat amounts No Key 0.9 Index amount. Description
DEPT 2 Press desired DEPT key. DEPT 2 Press same DEPT key again. CASH To finalize press CASH key for cash payment.
Repeat PLU numbers No Key 0.9 PLU PLU CASH Index PLU no. Press PLU key. Press PLU key to repeat same PLU. To finalize press CASH key for cash payment. Description
Repeat departments with preset prices No 3 Key DEPT 5 Press DEPT5 key. DEPT 5 Repeat DEPT5 key. CASH To finalize press CASH key for cash payment. Description
4.2.5 Registration by Multiplication Amounts, PLUs and Departments can be registered repeatedly by simple multiplication. Amounts No 5 Key 0.9 X TIME 0.9 Index quantity. Press X/TIME key for multiplication. Index the price. Description
DEPT 1 Press DEPT1 key or any other desired department key. CASH To finalize press CASH key for cash payment.
PLUs No 5 Key 0.9 X TIME 0.9 PLU CASH Index quantity. Press X/TIME key for multiplication. Index PLU number. Press PLU key. To finalize press CASH key for cash payment. Description
Departments with preset prices No Key 0.9 X TIME Index quantity. Press X/TIME key for multiplication. Description
DEPT 3 Press DEPT1 key or any other desired department key. CASH To finalize press CASH key for cash payment.
4.2.6 Registration by Division When registering you can divide amounts, prices of PLUs and departments. The divisor is limited to 4 digits without entering any decimal point. Amounts No Key 0.9 X TIME 0.9 X TIME 0.9 DEPT1 Index dividend (e.g. 1). Press X/TIME key. Index divisor (e.g. 3). Press X/TIME key. Index the price. Press DEPT1 key or any other department key to divide the price by 3. Description
Price of Sales Item No Key 0.9 X TIME 0.9 X TIME 0.9 PLU Index dividend (e.g. 1). Press X/TIME key. Index divisor (e.g. 3). Press X/TIME key. Index PLU number. Press PLU key, to divide the PLU price by 3. Description
Department with preset Price No Key 0.9 X TIME 0.9 X TIME 0.9 Index dividend (e.g. 1). Press X/TIME key. Index divisor (e.g. 3). Press X/TIME key. Index PLU number. Description

DEPT 3 Press PLU key, to divide the PLU price by 3.
4.2.7 Registration of Change due No Key 0.9 Index amount. Description
DEPT 3 Press DEPT1 key. 0.9 PLU Index a PLU number. PLU number and price are displayed.
DEPT 3 Press DEPT3 key. SUB Press SUB TOTAL key for sub total. TOTAL 0.9 CASH Index amount tendered. Change due is displayed.
4.2.8 Registration with mixed Methods of Payment

No 5 6

Key 0.9 Index amount.
DEPT 3 Press DEPT1 key. 0.9 Index amount tendered by check.
CHECK Press CHECK key for check payment. 0.9 CASH Index amount paid in cash. To finalize press CASH key for cash payment.
4.2.9 Registration of PLUs with manual Price Entry To override the preset price of a PLU / sales item, a different price may be entered manually No 5 Key 0.9 PLU Price 0.9 PLU CASH Index price. Press PLU ENTER key. Index PLU number. Press PLU key. To finalize press CASH key for cash payment. 30 Description
4.2.10 Surcharges and Discounts Surcharge by % Discount by % Discount by amount Surcharges may be added and discounts given after the registration of an item or after a sub-total. 4.2.10.1 Surcharge by %

Key 0.9 % (+) % (+)

Description Index percentage, for example 5 for 5%. Press % + key. Press % + key for preset percentage.

4.2.10.2 Discount by %

Key 0.9 % (-) % (-)
Description Index percentage, for example 5 for 5%. Press % - key. Press % - key for preset percentage.
4.2.10.3 Discount by Amount (programmable function)

Key 0.9

Description Index amount, for example 30.00.
Amount Press ( - ) key. (-) Amount Press ( - ) key for preset amount, if no discount amount has been entered manually. (-)
4.2.11 Received On-Account (R/A) and Paid-Out (P/O) Registrations Pay-ins and pay-outs can be registered apart from the normal sales registrations as Cash (change in drawer), Check, Credit Cards, 31
4.2.11.1 Received On-Account in Cash No 3 Key 0.9 R/A CASH Index amount received. Press R/A key to register the amount. Press CASH key to finalize. Description
4.2.11.2 Pay-Out in Cash No 3 Key 0.9 P/O CASH Index amount paid out. Press P/O key to register the amount paid out. Press CASH key to finalize. Description
4.2.12 Error Correction, Void, Refund 4.2.12.1 Correction of wrong Entries No 1 Key Clear Erases the last entry Description
4.2.12.2 Error Correction No 1 Key EC Erases the last registration Description
4.2.12.3 Voiding Voiding of previously entered: amounts, PLU prices, department prices Amount No 3 Key VOID 0.9 Description Press VOID key to initiate the voiding function. Index amount to be deleted.

CLERK oPEr_no - - - I.D.

CLERK 13-34-45 I.D.
5.1.2 Clerk Sign ON/OFF with mandatory Cash-in-Drawer Declaration Clerk Sign ON No 1 Key Description
CLERK Press CLERK ID key to sign on. Display: oPEr_no - - - I.D. Index pre-set secret clerk ID number (4 digits). 2 0.9 CLERK Press CLERK ID key to confirm the clerk ID number. 3 I.D. A new clerk can only sign ON after the last clerk has signed OFF Clerk Sign OFF No Key Description
CLERK Press CLERK ID key to sign on. Display: oPEr_no - - - I.D. Index pre-set secret clerk ID number (4 digits). 0.9 The cash drawer opens. CASH Display: In drwr cAS Index amount (Cash, EC-Check, EC-Euro-Check) 0.9 CASH Confirm the amounts counted. CLERK Press CLERK ID key to sign off. I.D.

5.2 No Sale Operation

The transaction can be given a reference no. (voucher no.) before registration. The cash drawer will open if the #/NS key is pressed without entering any reference no. No or Key 0.9 # / NS #/ NS Description Index reference code number. (max 8 digits) Press #/NS key to print out the reference number before or during a registration. Press #/NS key to open the cash drawer (without indexing a reference number).
Note: The print out of the store logo or commercial message can be eliminated by respective flag programming. 35

5.3 Single Item Sale

PLUs and departments can be programmed with the Single Item Sales function. Pressing the PLU or Dept. key with such programmed function immediately finalizes the sale of a single item. No Key 0.9 DEPT 1 Index amount. Press DEPT1 key or PLU number to finalize and to print out price, tax rate and total without pressing CASH, CHECK, CHARGE or CARD keys. Description
5.4 Programmable Functions
The keyboard of your Cash register is fully programmable allowing you to change the location or the function of certain keys. You may add these user friendly functions Receipt ON/Off a receipt will issued or not Double receipt even with the receipt print in Off you can still print a copy receipt of the last transaction. With the receipt print in On you can print another copy of the last transaction, marked Duplicate Receipt. Payment by Preprogrammed Tender Keys For a faster check-out you can preprogram keys with certain money denominations, like $ 5, $ 10, $20, $50 etc. Pressing any of these will immediately show the change due without having to enter an amount tendered. Coupon reduces the sales amount by the coupons value Charge purchase on account without any payment Foreign Currency One foreign currency can be programmed in addition to the local currency allowing payment in either currency ( see item 3.13 ) Hold With this command a transaction in progress can be interrupted and the register prints Transaction Stopped and a hyphen appears in the display. Note: No Z report can be issued in the HOLD position Pressing the HOLD key again allows you to continue and finalize the registration.

7. Accessories and Options
7.1 Ribbon Cartridge / Paper Rolls
Use only high-quality accessories which can be purchased from your dealer or reliable office equipment store.
7.2 IF Optional Interfaces
As an option the Cash Register can be equipped with one or two RS 232 serial ports for connecting a PC or other peripheral devices.

7.3 OPTICASH

OptiCash allows you to program your register via a PC.

8. Maintenance

Do not disassemble your Cash Register for cleaning purposes. For cleaning use a dry or slightly damp soft cloth. Never use water or volatile chemicals such as thinner, benzene or alcohol. Do not drop any metal objects such as paper clips into the Cash Register or printer as this may lead to shorts, damages or electrical shocks.
9. Information on the Electromagnetic Compatibility and Safety
CE Conformance This QUORiON cash register conforms to the European Communitys EMV 2004/108 directive. The cash register fulfills the following technical European requirements: EN 55022 Norm values and measuring procedures for radio interference properties characteristics of information technology devices EN 55024 Norm values and measuring procedures for the interference resistance properties characteristics of information technology devices EN 60950 Security measurements for the installation of IT A "conformance explanation" in accordance with the directives and standards cited on top has been delivered and can be reviewed with QUORiON Data Systems GmbH An der Klinge Erfurt (E-mail: rd@quorion.de; web: www.quorion.de) REMARK: If the cash register is installed in a system with other devices and components, all other devices and components must each show EMV conformance to the norm. According to the EMV 2004/108 directive as well as EC and national laws, the system integrator is responsible to ensure that the built system complies with regulations

10. Error Messages

Error messages accompanied by a warning beep can be overcome by pressing the CLEAR key. Error E00_kEY E01_kEY E02_kEY E03_Sum E04_HdLo E06_cLrk_nr E07_Subtot E12_tEndEr E20_buFFEr E21_EJ_FuLL E30_PAPEnd E31_PrIntEr E35_FcE E60_Stock E80_bLockEd E91_LoAd Reason Incorrect key was pressed Incorrect key sequence The number entered manually is incorrect or the digital limit has been exceeded The result is 0 or exceeds the digital capacity The limit for HDLO, High-Digit-Lock-Out has been exceeded The clerk ID code was not entered Subtotal key was not pressed The tendered amount was not entered The capacity for entries (max. 80) per receipt has been exceeded The available capacity for electronic journal has been exceeded End of paper rolls Printer blocked Overflow during foreign currency exchange Stock underrun Cash register blocked due to invalid grandtotal Scale overload or instabile weighing 41

11. General Specifications
Feature Printer CR 30 CR 30 T CR 30 T2
Paper roll Paper width Paper size Printing speed Keyboard matrix Max keys Keyboard programmable DEPT Shift PLU Fiscal memory (FM) Interface RS232 (max. 2) Program memory Data memory Data protection Cash Drawer Weight Operating voltage Operating current Frequency Accumulator extern 12VDC Accumulator power
1 station 1 station 2 station MD 910 Citizen or LTP 1245 LTP 1245 M 190 Epson mm 57mm 2 x 28 mm max. 60 mm max. 60 mm max. 60 mm 2.5 Lines/sec 5 Lines/sec 5 Lines/sec 8x5 8x5 8xYes yes yes Option Option Option Option Option Option 256 k 256 k 256 k 128 k 128 k 128 k 1 year 1 year 1 year Option Option Option 3,19 kg 3,19 kg 3,19 kg 230 V 230 V 230 V 0,1 A 0,1 A 0,1 A 50 - 60 Hz 50 - 60 Hz 50 - 60 Hz Option Option Option dependent on capacity, 2 Ah is enough for about 16000 lines.

12. Peripheral Devices

12.1 Activation of a Serial Interface RS 232
Your Cash Register can be equipped with one RS 232 serial interface for connecting a PC, a modem or a scale. Location of the interface. (rear view):
Identification Numbers for Peripheral Devices: Scale = 50 Modem (9600BAUD) = 60 Modem (19200BAUD) = 62 Modem (38400BAUD) = 63
Activation of a Serial Interface RS232 No 5
Display IntErFAcE com1 com00
Description Access the Interface program. Press SUB TOTAL key to confirm interface program Index digits 50 (Identification No. for the Scale as example). Press SUB TOTAL key to confirm the interface activation Press CASH key to close this program.
11 SUB TOTAL SUB TOTAL 0.9 SUB TOTAL CASH

12.2 Using a Scale

Programming of the SCALE Function for the computing CAS scale and their S-, SC-, and AP-series as well as for the EUROSTAR LP-series and M-series Connect the interface cable with the RS 232 interface of the Cash Register. Switch on the scale and 1the Cash Register. Now you can start programming the SCALE function. This function is freely programmable and can be programmed to any key on the Cash Registers keyboard. This procedure is explained in chapter 13.1.3 and OptiCash. The Scales identification number is 50. This number has to be entered in order to activate any serial interface RS 232 (see Activation of a Serial Interface).
RS 232 C - Cable pin assignment D-sub connector for CR female, 9 pins 1 DCD 2 RxD 3 TxD 4 DTR 5 GND 6 DSR 7 RTS 8 CTS 9 RI CABLE D-sub connector for SCALE male, 9 pins 1 TxD 2 RxD GND 9

Using the SCALE Key Turn the control lock key in position R. No 3 or 2 DEPT1 Press e.g. DEPT1 key to multiply the pre-set price of this department with the weight shown.
Description After placing an item on the scale press the SCALE key. The weight will be shown. Index PLU number. Press PLU key. The pre-programmed price of the PLU will be multiplied with the weight shown.

SCALE 0.9 PLU

printout
Quorion Cash Register 0,238 kg 00010PLU SUB-TOTAL NET-TOTAL TOTAL CASH @10,00 2,38 2,38 2,38 2,38 2,38
13. Programming and Test Programs

13.1 Keyboard

13.1.1 Keyboard control No Key 111 SUBTOTAL Display key Selection 1 + SUB TOTAL try all keys Description
Key Position from finalize the control P to Z and again to P
13.1.2 Print out of programmed Keys No Key 111 SUBTOTAL Display key Selection 2 + SUB TOTAL Description All programmed keys and their functions will be printed out by the Cash Register's printer.
13.1.3 Programming the Keyboard No Key 111 SUBTOTAL Display key InPut Fkt PrESS t_kEY Selection 3 + SUB TOTAL Description

Change key assignment

0.9 + SUBTOTAL Enter function number any key Enter the key assignment
Key Position from finalize the programming P to Z and again to P
13.1.4 Keyboard Default No Key 111 SUB TOTAL Display key Selection 4 + SUB TOTAL Description The programmed factory keyboard default setting is reactivated.

13.2. Hardware-Test

No Key 222 Display Selection SUB TOTAL Description

1 SUB TOTAL HArd_tEst

Print out of check
Select Test with possible number before press the SUB-TOTAL-Key Quit check
14. Battery operated system series CR30/38
As an option the Cash Register can be equipped with a battery 6 V (7,2 Ah).
1. The maximum battery charge is reached after 8 hours of recharging time (7,2 Ah) 2. The capacity is sufficient for normal operation anywhere from 6 to 10 hours, depending upon quantity and size of printed receipts (Standard: 8h with 60 receipts, 15 lines each in turn with 16 characters). 3. The red blinking warning light is located below the operator lock and activates, when the end of the normal operating time is reached, while printing is in progress. Only once the user has reached the end of normal operating time does the red light blink permanently. 4. At the end of the reserve operating time (roughly 2 hours) it is possible to turn the cash register back on after it has been turned off and recharged for 10-30 minutes. 5. Forced shut down due to low battery power protects the battery from being completely discharged (See diagram). There is no warning before forced shut down takes place. 6. Cash register operation is permitted during recharging. Although the recharge time will of course be longer. A green LED light indicates the recharge process. 7. Cash register operation can also take place via external power from outlets via an adapter or car battery. 8. Recharge adapter: a. AC/DC-Adapter > 15W; Output 12-28VDC (or Car-Battery), or AC/AC-Adapter > 15W; Output 10-24VAC (Transformer); b. Connection: Hollow plug 5,5 mm x 2,5 mm;

2.2 Components

Operator display Keyboard (36 keys) ON / OFF Key Printer
Interfaces Customer Display

2.3 Thermal printer

2.3.1 Paper Insertion
1. Open the printer cover 2. Press the Easyload lever and fold the Easyloadcover up.
3. Insert the paper roll as shown below.
4. If you use a paper journal (2x 38 mm) please turn the paper of the journal a few times around the paper winding wheel. 5. Close Easyloadcover 6. Close the printer cover
To remove the paper roll, follow the steps below: 1. 2. 3. 4. Open the printer cover Press the Easyload lever and fold the Easyloadcover up. Remove the paper roll Close the printer cover
Note: Do not pull out the remaining paper in the opposite direction of the paper feed!
2.4 Switch ON / OFF cash register
To switch the cash register ON or OFF, please press and hold this button 3 seconds.

2.4.1 Operating modes

The operating modes control the operation of your Cash Register. There are five different modes for various functions. The selection of an operating mode can be done either by soft key on keyboard. Soft key
The soft key alternating switches the modes R - X - Z - M - P. The access authority is realized by programming of special operator flags. See system option 221.

Mode R X Z M

Display REG X Z MGR
Function Registration X-Report Z- Report Manager all sales operations and registrations viewing and printing of all reports without clearing viewing and printing of all reports with clearing all sales operations and registrations all functions with manager authority easy programming
Programming programming of all functions

2.5 Interfaces

The CR 20/28 or CR 21/29 is equipped with two RS232, one USB device and one cash drawer interfaces. The RS232 ports are used to connect peripheral devices like scanner, display, QuoriLog etc. Please note that there is no power output from these ports. The USB port is only prepared for PC communication. It is not to be used with USB devices, like memory sticks, scanners, printers etc Location of the interfaces (rear view):
Power Supply Cash Drawer (DRW 9V, 5 ) USB RS 232 Port 1 RS 232 Port 2

2.5.1 Pin Assignment

RS232 Ports 1: -2. RxD 3: TxD 4. DTR 5: GND 6: DSR 7: RTS 8: CTS 1: VCC 2: USB N0 3: USB P0 4: GND 1: GND 2: Drawer 3: Sensor 4: Drawer + 5: n/a 6: GND

USB Host

Cash Drawer (DRW 9V)

2.5.2 Connection to PC

The CR 20/28 or CR 21/29 can be connected to a PC for programming, reporting and back-office. QUORiON offers a small software tool, called QProg, for this purpose. The connection can be established via RS232 or USB.

Connection via RS232

By default RS232 port 1 is prepared for PC communication with 57600 baud. Please note that you will need an adapter cable from the RJ45 connector of the CR 20/28 or CR 21/29 to DSUB-9 on PC (see chapter 2.5.3). If your PC does not have an RS232 port, you may use a Serial-to-USB converter or the direct USB connection. For the RS232 connection you need a standard 9-pin cross wired cable with female DSUB connectors which have all signals connected.

PC (DSUB9 female) VCC RxD TxD DTR GND DSR RTS CTS -SHLD Pin 1 Pin 2 Pin 3 Pin 4 Pin 5 Pin 6 Pin 7 Pin 8 Pin 9 SHLD
CR20/28 (DSUB9 female) Pin 1 Pin 2 Pin 3 Pin 4 Pin 5 Pin 6 Pin 7 Pin 8 Pin 9 SHLD VCC RxD TxD DTR GND DSR RTS CTS -SHLD

Connection via USB

If you want to use USB, you need to install a driver on your PC first. This driver will create a virtual COM port in your Windows system. Please follow these steps to install: First install the driver VCPDriver_V1.1_Setup.exe on your PC Then connect your Cash Register and your PC with a standard USB-cable Switch on Cash Register The installation of the driver runs automatically In the Windows Device manager the USB connection is associated as a virtual COM-Port
Please note, that system parameter 1 in the cash register (PC port) has to be re-programmed to 16 for USB communication. This will activate the USB communication, but de-activate RS232 for PC. The communication between PC and CR 20/28 or CR 21/29 will run with 12 MBit/s (USB full speed). For the USB connection you need a standard USB adapter cable with a series A to series B connector. 11
2.5.3 Adapter Cable for RS232
To connect standard peripheral devices you will need an adapter cable from the RJ-interface of the CR 20/28 or CR 21/29 to the D-SUB connector of the external device. Connect the original cable of the device to the D-SUB connector of the adapter and put the other end of the adapter in the interface socket. You can order the special adapter cable from your local QUORION dealer. If you want to make the connection by yourself, please note the following specifications:
QMP (RJ45) VCC RxD TxD DTR GND DSR RTS CTS SHLD Pin 1 Pin 2 Pin 3 Pin 4 Pin 5 Pin 6 Pin 7 Pin 8 SHLD
CR20/28 (DSUB9 male) Pin 1 Pin 2 Pin 3 Pin 4 Pin 5 Pin 6 Pin 7 Pin 8 Pin 9 SHLD -RxD TxD DTR GND DSR RTS CTS VCC SHLD

2.6 Keyboard

CLERK # NS #

RECEIPT

CURSOR NEW PRICE

CURSOR

R-X-Z-M-P

6 REFUND

C F PRINT

5 VOID

B E DATE

A D TIME

SUB TOTAL
2.6.1 Names of Keys and their Function
Key label Key name Numeric Keys Key function - used to enter numbers - used to enter letters in P-mode - advances the receipt paper

REC P EI T

Receipt Feed Clear
- clears incorrect entries and stops the error alarm

Error Correction

- deletes the last registration
- voids a previously entered transaction

Clerk #

- used to enter a preset clerk ID numeric code no.

New Price

Enter code number

4.2 Register a Department
Department keys may be used either to enter free prices or to select PLUs from a list. If you press a department key without entry, you will see a list with all PLUs which are linked to that department. Use the scroll keys or enter a number to select a certain PLU from that list. If you wish to register an undefined price for a department, just enter the price with the numeric keys and press the respective department key. Example: Register 2.00 EUR in department 3:
CUSTOMER LOGO 1 Department 2,00 --------------------------1 Total 2,00
4.3 Register Pre-Programmed PLUs
Pre-programmed PLUs are registered by entering the respective number on the PLU key. The preprogrammed price and the description are now read from memory. Alternatively, you may also program direct keys for certain PLUs on the keyboard. You only need to press one key for registering a PLU. If you are working with scan codes, you may either enter the code number by keyboard or use a barcode scanner. In that case, you do not need to press any additional key the PLU will be registered directly. Example: Register PLU number 123:
CUSTOMER LOGO 1 PLU23 5,00 --------------------------1 Total 5,00

4.4 Enter a New Price

It is possible to change the price of a PLU for a transaction. Simply enter the new price and press the key New price before entering the PLU. This is valid for both scanning as well as manual entry. Example: Register PLU number 1 with new price of 2.00 EUR:

New price

4.5 Create a PLU during the Sale
Occasionally, a clerk may have to enter a new item, which has not been programmed in the data base of the POS. If this happens, the CR 20/28 or CR 21/29 / QTouch2 will automatically prompt you to create this item. Press the Sub total key to confirm or the Clear key to exit the prompt. Once confirmed the CR 20/28 or CR 21/29 will ask you for the price. Upon entry of the price, press the Sub total key again to confirm. Then enter the department to which the PLU is linked and press Subtotal to confirm. If the system has been programmed to allow for the creation of new PLU names during registration, you will be asked to enter a name for the PLU. Alternatively, the PLU will assume the name of the department that it is linked to. After confirmation with the Subtotal key the new PLU will be stored in memory for future transactions. Example: Create PLU number 123 Coke with price of 1.50 EUR, linked to department 3:

Change

4.9 Tendering in Foreign Currency
In addition to the local currency the CR 20/28 or CR 21/29 can operate with different foreign currencies, which are saved separately in the reports. Just press the FCE key instead of Subtotal to convert the total amount in a pre-programmed foreign currency. On the display the new amount in foreign currency will now appear. Select a tender as described above and the change amount will be calculated either in local or in foreign currency, depending on programming. Example: 1.00 Dollar CASH payment:
CUSTOMER LOGO 2 Cola 0,40 0,80 --------------------------2 Total 0,80 USD Tendered 1,00

EUR Change

4.10 Receipt On/Off and Receipt Copy
If a receipt does not have to be printed at all, you may switch off the receipt printer by pressing the Receipt on/off key. To reactivate the printer, simply press the Receipt on/off key again. In any case you can print a receipt copy by pressing the Sub total key after a sale.

4.11 Time and Date

If all receipts are closed, you can view the current time and date in the display by pressing the Multiplication key. Depending on the programming this information will be shown automatically after a certain time has passed. All models with graphical display can also show a programmable customer logo.
4.12 No Sale / Open Drawer
The No Sale function allows you to open the cash drawer without registering a sale. You can check the number of times a No Sale function has been performed in the reports. The No sale key can also be used as a reference key. To print a specific reference number on a receipt, enter the reference number and press the No sale key. Example: Enter reference number 123:
CUSTOMER LOGO 1 PLU 1 0,10 Number: 123 --------------------------1 Total 0,10

No sale

5. Corrections
5.1 Clearing of Inputs and Error Messages
To erase an incorrect entry not yet registered, and to clear any error messages just press the Clear key.

Tender correct.

CUSTOMER LOGO Tender correction

Cash Card

-5,00 5,00

6. Discounts, RA and PO

6.1 Percentage Discount/Surcharge
Discounts are price deductions on single items or on the sub total of the receipt. To enter a discount, first ring up the item, then enter the discount percentage and press the %(-) key. If the discount should be valid for the entire receipt, press the Subtotal key first and then enter the percentage on %(-) key. CUSTOMER LOGO Likewise discounting items is also possible to order surcharges. In that case please use the function %(+). In both cases the percentage values can be preprogrammed to avoid mistakes and manipulation. Furthermore, it is possible to block single or subtotal discounts and to set maximum limits. Example: Percentage discount of 10% to PLU 2:
1 PLU 1 10,PLU 2 5,00 -10% Rabatt -0,50 --------------------------2 Total 14,50
6.2 Amount Discount/Surcharge
Similarly, it is possible to use amount rebates. The only difference is that no percentages are calculated but rather total amounts such as coupons are subtracted/added. Enter the amount directly after the item or the subtotal and press the (-) or (+) key to subtract or add the entered amount from/to the actual price. Amount discounts and surcharges can be pre-programmed or blocked in the same way as percentage rebates.
CUSTOMER LOGO 1 PLU 1 10,PLU 2 5,00 COUPON -1,00 --------------------------2 Total 14,00
Example: Discount a pre-programmed COUPON amount from the total:
6.3 Received on Account / Paid Out
Cash can be paid out of the cash drawer for special purposes, such as petty cash, etc. This is referred to as a Paid Out (PO). Conversely, cash can also be added to the cash drawer. This transaction is known as Received on Account (RA). Adding more cash to the cash drawer is another example of Received on Account. In both cases enter the amount first and then press either the key RA or PO. Depending on the programming of the the operation will be automatically finalized with the Cash key or can be continued as a normal receipt. Example: 25.00 EUR Received on account:

CUSTOMER LOGO

Example: 25.00 EUR Paid out:

7. Using Shift Levels

7.1 PLU/Department Shift

The PLU/department shift is a preset function to switch all article- and department keys to a second level. This is done by adding a pre-programmed offset to the actual PLU or department number. Please note that the shift is valid for the very next item, it will be automatically reset after entry. It is also possible to block the shift for either PLUs or departments.

7.2 Price Shift

The CR 20/28 or CR 21/29 allows for more than one sales price for each PLU. This is a useful function for special occasions, such as Happy Hour or item promotions. You may program an automatic price shift based on a time period or manually change the price shift via key entry. First select the price level by pressing the corresponding key. Then, enter the PLU. Depending on the programming the price level will be reset automatically after an item, a transaction or not at all. In that case you must reset the price level manually by choosing another keyboard level. By using price levels it is also possible to realize tax shifts. In such a case the second price level has the same price but a different tax rate. Example: Shift to price level 2 and register PLU 1:

Price level 2

7.3 Tax Shift
As an alternative to the tax shift via price levels, there is a preset function to activate or deactivate certain tax rates directly. Just press the corresponding Tax key to activate or deactivate a certain tax rate. Depending on the programming the tax shift will be reset automatically after an item, a transaction, or not at all. In that case you must reset the tax manually by pressing the respective tax key again. Example: Shift to tax 3 and register PLU 1:

Tax shift 3

CUSTOMER LOGO 1 PLU 1 10,00 --------------------------1 Total 10,00 Tax 3 1,00

8. Reports

The CR 20/28 or CR 21/29 offer a wide range of reports to collect and monitor your sales data. All functions of the system have their own report memory in four periods. They can be checked separately as system reports or combined as free programmable user reports. The report memory of each function does not only contain the total sum, but also information about clerks and time periods. All reports can be performed as X or Z. Both types contain the same information. The X-report can be printed as a temporary report at any time, because the report data will not be cleared. The Z-report is a final report after printing the data, the report memory will be cleared.

8.1 System Reports

Each function of the has its own system report, which is permanent in the software. Depending on the configuration, this report can contain different information such as customer count, quantity, and amount. If you press the key SYS in mode X or Z you will receive a list of all available system reports. Now, you can select one report with the cursor keys and confirm by pressing SYS again. Alternatively, you may also enter the number of a system report directly on the SYS key. Please note the programming of the system keys. By default the SYS key is located on the key () Coupon. Flowchart:

CODE #

The following system reports are available: CUSTOMER LOGO 13 Total Sales Groups Departments Articles Tax Totals Tendering Functions Drawer Totals PO and RA Discount Functions Corrections Foreign Currencies Special Itemizers Stock Control

System Report

---------------------------

Period 1: Standard

--------------------------Departments --------------------------Dept 1 CCount 1 Quantity 2 Amount 10,00 Dept 2 CCount 3 Quantity 5 Amount 25,00 --------------------------X-Counter :000001 ---------------------------

8.2 User Reports

User reports are freely programmable report lists containing several system reports. Hence, you have the possibility to create your individual reports. While programming the POS, you can define what data should be printed in the Daily Report, for instance. Later you only need to call one user report instead of manually selecting several different system reports. If you press the key ENTER in mode X or Z you will receive a list of all available user reports. Now, you can select one report with the cursor keys and confirm by pressing ENTER again. Alternatively, you may also enter the number of a system report directly on the ENTER key. Please note the programming of the system keys. By default the ENTER key is located on the Cash key.

Flowchart: CUSTOMER LOGO

Daily Report
The following user reports are pre-programmed: Clerk Report All Clerk Report Daily Report Weekly Report Daily Dept/PLU Weekly Dept/PLU Time Zone Report Stock Control
You can define up to 10 different user reports with each up to 38 system report entries. Generally it is recommended to use the user reports for normal report printing instead of single system reports.
--------------------------Total Sales --------------------------Total Sales CCount 1 Quantity 2 Amount 10,00 --------------------------Groups --------------------------Group 1 CCount 1 Quantity 2 Amount 10,00 --------------------------Tax Totals --------------------------16% Tax 1 Gross 10,00 Taxable 8,62 Tax 1,38 --------------------------Tendering Function --------------------------Cash CCount 1 Amount 10,00 --------------------------Drawer Totals --------------------------Cash in Drawer Amount 10,00 --------------------------X-Counter :000001-0001 ---------------------------

8.3 Electronic Journal

The Electronic journal will log all operations by storing a copy of each receipt printout. Depending on the programming you can do this either in binary or in ASCII text format. If you press the key ENTER in mode X or Z you will receive a list of all available user reports. Scrolling to the end of the list, you will find the entry Electronic journal. If you select this and confirm with ENTER, a copy of the last receipt will be printed. Alternatively, you may also enter one of the following numbers directly on the ENTER key to access the electronic journal: 101 n X X Print out the last receipt only. Print out the last n receipts. Print out the complete journal. If done in Z-mode, the journal will be cleared. Clear the electronic journal without printing (only in Z). Only for PC! The journal data are saved in a special csv-format. Print out the receipts of the active clerk only.
Please note the programming of the system keys. By default the ENTER key is located on the Cash key. Examples: Print out the last receipt:
Print out the last 3 receipts:
Print out the complete journal:

8.3.1 Text Format

The Electronic journal is saved in normal text format. Journal data, saved in text format, can only be displayed and printed going backwards, beginning with the last receipt. Searching for a certain receipt number is not possible. The format of the printout depends on the programming. It is therefore possible to print out the journal in two or more columns to save paper. The text format is suitable for recording all transactions and reports as well as for controlling or exporting data to other applications. 29

8.3.2 Binary Format

The Electronic journal is saved in binary format. Any receipt can be recalled by number for controlling purposes or print out. Please note that only sales receipts are saved. The increasing receipt number is used as reference to navigate through the journal. Reports and programming are not saved in the binary electronic journal. To recall the last receipt, press the keys PAGE UP or CURSOR UP in mode R or M. Using the keys PAGE DOWN or CURSOR DOWN you receive the first receipt. If you want to view a certain receipt, just enter the receipt number before pressing PAGE UP or CURSOR UP. After the initial recall you may use the scroll keys to navigate through the journal entries. If you are in manager mode (M), you can print out a copy of the activated receipt by pressing the Subtotal key. If you print a copy of a table invoice, the endorsement message will be added automatically. Example: Search receipt number 15 and print out a copy:

When programming PLU keys on the register you must enter the scan code in the keyprogramming mode. The register will automatically insert the correct index record number in the key table. The register will recognize the entry as a scan code when MORE then 5 digits are entered. Normal key codes have a value of maximal 5 digits. This means that when you want the program a PLU with scan code 123 you MUST enter 000123. Suppose this PLU is located at record number 5 the register will put 10005 as key code which is also shown on the display. When you enter 123 the register will program key code 123. USING PLUS WITH SCANCODES IN COMBINATION WITH BALANCES On the Balance the Index Number of the PLU is stored so at the moment it is NOT ALLOWED to create or delete PLU when there are still balances open because the sequence of the index file will be changed which will result in wrong PLU on invoices.
9.5 Program Version and Test Routines
The CR 20/28 or CR 21/29 have a set of test routines builtin to check certain hardware components and receive information about the installed drivers and software version. Enter the test number in mode P and confirm with the key TYPE. Please note the programming of the system keys. By default the TYPE key is located on the key PLU. The following test routines are available: 401 Display Test Print out Program Version Init printer Transaction Test Direct Sale Transaction Test Tables
--------------------------F: 1v-WE P: G0091009 C: CR 20 RAM: 8192K SERIAL#: 1234567 MAC: 4B 0D ---------------------------
Example: Print out the actual software version (only in P mode):
9.6 How to enter letters in P mode
To enter letters at the CR 20/28 or CR 21/29 you have two different possibilities, either the traditional way using hexadecimal codes or the new way using the numeric keys like a mobile phone. By default the hex code system is active. Press the CAPS key repeatedly to switch to the following input modes: Key Input mode Display CR 20/28 Display CR 21/29

Hex code small letters

defauLt

defauft

Hex code capital letter
Mobile mode small letters

MOBILE

mobile
Mobile mode capital letters

MOBILE_CAPS

mobile caps
Please note the programming of the system keys. By default the CAPS function is located on the P/O key. This can be changed by user programming.
9.6.1 Enter letters using hex codes
First select the letter you want to program in the code chart below. Find out the corresponding hex code by combining the row number with the number of the column. For example: letter L: row 4, column C hex code: 4C. Enter the hex code using numeric and department keys: Hexadecimal codes 0.9 = numeric keys 0.9. Hexadecimal codes A.F = department keys 1.6 Press the HEX key after each entry to convert the hex code to the corresponding letter. After that you may continue with the next hex code. Please note the programming of the system keys. By default the HEX function is located on the R/A key. This can be changed by user programming.

Example: Enter letter L Key Function Display
Enter number 4 using numeric keys.
Enter hexadecimal number C using department keys.
Convert hex code 4C to letter L.

" 2 B R b r II

# 3 C S c s

$ 4 D T d t

% 5 E U e u

& 6 F V f v

7 G W g w

( 8 H X h x

9 A B C D E F
) 9 I Y i y * : J Z j z + ; K [ k { , < L \ l | = M ] m }. > N ^ n ~ / ? O _ o

P ` p Q a q

III IV

C D E F

Code chart for Western Europe
9.6.2 Enter letters using mobile mode
The numeric keys have got an additional functionality to enter letters. This feature becomes active when the mobile mode is selected. See above. To enter a letter just press the appropriate numeric key repeatedly until the character you want appears in the display. If you do not press the key again after 1 second the actual letter will be confirmed and the cursor goes to the next position. Please note that the numeric display can only show abstract icons for the characters. The keys are defined as follows: Numeric key 3 Characters Space ABC8 DEF9 GHI4 JKL5 MNO6 PQRS1 TUV2 WXYZ3 Display CR 20/28 Display CR 21/29

A D G J M P T W

B E H K N Q U X

c F I L o R V Y

d 5 v S 8 Z

ABC8 DEF9 GHI4 JKL5

MNO6 PQRS1 TUV2 WXYZ3
Press numeric key 5 to get the first letter J.
Press numeric key 5 again within 1 sec to get letter K.
Press numeric key 5 again within 1 sec to get letter L.
9.7 Auto Power Off Function
This function is used for Battery Mode to save the Battery power. The Cash Register turns off automatically after a personal adjusted time. You can choose between 10 seconds to 40 minutes in 10 seconds steps. Example for Auto Power Off in 1 minute = 60 seconds:
Example for Auto Power Off in 5 minutes = 300 seconds:

10. Training Mode

The training mode is used to test all functions of the CR 20/28 or CR 21/29 without adding the turnover to the reports. The report memory will not be changed and all counters remain constant. Please note that in this mode all receipts will be automatically marked as Training. In order to access the training mode, a pre-programmed training clerk must be signed-in. Training mode will remain activated until a new clerk is assigned. You will have full access to all registration and programming functions for testing and training purposes.

11. Instructions for Use

11.1 Power Supply and Interfaces
Please use the delivered power supply for the CR 20/28 or CR 21/29 only. The usage of other power supplies may damage your system. No liability is accepted for such damages. The interface connections should only be plugged if the system is switched off. Please note also the maximum cable lengths of 5 meters for USB and 15 meters for RS232.

11.2 Service and Maintenance
The CR 20/28 or CR 21/29 do not contain any components, which can be serviced or repaired by the user. Please have all maintenance performed by a qualified QUORION dealer. Unauthorized manipulations may lead to a loss of warranty.

12. Error Messages ID

Error Description
Invalid Entry Invalid Time Invalid Date Invalid Article Unknown Report Invalid Function Transbuf. Full Still in Transaction User Break No Under/Tender Still in Tender Scanning Error Select Clerk Select Salesperson Item not Sold No Price Entered No Zero Price Closed Drawer Manager Required Entry to High Discount not Allowed Correct not Allowed Already Discounted Enter Quantity Journal Full Enter Balance # Invalid Balance Wrong Clerk Closed Balance Print Invoice Receipt Paper End Journal Paper End Slip No Paper Logging Error KP Error Balance not Open Invoice Buffer Full Balance Used PLU File Full Reindex PLU File
13. Information on the Electromagnetic Compatibility and Safety

CE Conformance

This QUORiON cash register conforms to the European Communitys EMC 2004/108 and 2006/95 directive. The cash register fulfills the following technical European requirements: EN 55022: Norm values and measuring procedures for radio interference properties characteristics of information technology devices EN 55024: Norm values and measuring procedures for the interference resistance properties characteristics of information technology devices EN 60950: Security measurements for the installation of IT
A "conformance explanation" in accordance with the directives and standards cited on top has been delivered and can be reviewed with QUORiON Data Systems GmbH An der Klinge Erfurt (Email: rd@quorion.de; web: www.quorion.de) REMARK: If the cash register is installed in a system with other devices and components, all other devices and components must each show EMC conformance to the norm. According to the EMC 2004/108 directive as well as EC and national laws, the system integrator is responsible to ensure that the built system complies with regulations
14. Accumulator (Battery)
Please run the ECR only with plugged in power adapter! The battery is just for ensuring the power supply in case of a sudden blackout for a certain time.

1. The maximum battery charge is reached after 3- 4 hours of recharge time. 2. The capacity is sufficient for normal operation anywhere from 3 to 8 hours, depending upon quantity and size of printed receipts (Standard: 5h with 60 receipts, 15 lines each in turn with 16 characters). 3. The display-message Battery Low indicates, when the end of the normal operating time is reached, so please charge the battery If the cash register is in operation in the moment, the message Battery Low will be shown for 2 seconds every 5 seconds in the display. 4. With the display-message Battery End the cash register automatically shuts down at the end of the reserve operating time. 5. Forced shut down due to low battery power protects the battery from being completely discharged. 6. At the end of the reserve operating time (roughly 0.5 hours) it is possible to turn the cash register back on after it has been turned off and recharged for 10-30 minutes. 7. Cash register operation is permitted during recharging. Although the recharge time will of course be longer. The message Battery Charge in the battery status display indicates the recharge process. With the message Battery Full the recharge process has ended. 8. Recharge adapter: Input: 100.240VAC / 50/60Hz Output: 24VDC / 1A Connection: Hollow plug 5,5mm x 2,5mm
Special notes for the use of rechargeable cash registers
Please charge the cash register till the battery is completely full before and after a long period of no usage. After heavy usage please recharge the cash register to Battery Full-message. If the message Battery low is shown in the display please charge the cash register as soon as possible. During the battery operation please turn off the cash register immediately after usage if possible or use the Auto Power Off function (See ) to do this automatically by the cash register. Please protect the cash register from direct sunlight.
Battery Power modes shown in the User Display
batt batt batt batt batt batt battery battery

Full 095P 090P P

Charge recommendation

charge

045P 040P low end

Please charge directly!

and alternating appearance of

with CR shut down

Note: In battery mode you can check the battery status in the display if you press shortly the ON/OFF button. Please charge battery until the display shows batt Full. Do not disconnect the power supply during this time.
1.50.417360 UM-English CR 20/28 or CR 21/29 QUORION CE (Stand:06.10.10)