Specifications

1. Keyboard
1.1 Keyboard Layout 13 x 12 Flat
The keyboard consists of 156 key locations which are freely programmable by your dealer according to your specific requirements.

1 Q 14 A 27 Z 40

2 W 15 S 28 X 41

3 E 16 D 29 C 42

4 R 17 F 30 V 43

5 T 18 G 31 B 44

6 Y 19 H 32 N 45

7 U 20 J 33 M 46

8 I 21 K 34 , 47

9 O 22 L 35 ; 48

10 P 23 36. 49

37 : 50

12 + 25 # SP
13 * 26 ' 39 _ 52 CAPS 65

RECPT JOURNAL

CLERK # X

LRXZMP

PLU SHIFT PLU

PRICE SHIFT R/A

TAX SHIFT P/O

PAGE CURSOR

RECPT ON/OFF

MODI #

CURSOR

93 REFUND

+% PRINT

% GUEST

98 VOID

# NS SUB TOTAL CASH

INVOICE INVOICE TABLE SPLIT TABLE # TABLE TRANS TABLE #

103 EC

108 CLEAR
Default Layout of the 156 Keyboard
Note: The keys represented in this manual may appear differently on your keyboard due to programming preferences of the end user or the dealer. The keys are to be considered as a functional representation only.
1.2 Names of Keys and their Function

Key Label 0

RECEIPT

Key Name

Function
Numeric Keys Receipt Feed Key Journal Feed Key Clear Key Error Correct Key Void Key Multiplication/Time Key (L-R-X-Z-M-P) Clerk Sign-On Key PLU Price Entry Key Price-Look-Up Key Department Keys Received-OnAccount Paid-Out Key Percent Plus-Key Percent Minus-Key Minus or Coupon Key No Sale Key Sub Total Key
- used for entering numbers - advances the receipt paper - advances the journal paper - clears incorrect entries before registration and stops the error alarm - deletes the last registration immediately after registration - voids a previously entered transaction before finalization - used for multiplication and displaying of the time - used to switch operating modes at TOPAS - used to enter a preset clerk ID numeric code no. - used to manually change a preset PLU price - used to access preset PLU items - used to enter single or multiple items into the respective departments - records payments received by cash, check or credit cards - used to record all cash paid out from the drawer - used to add preset or manually entered percentage to an item or sub total - used to deduct a preset or manually entered percentage from an item or sub total - used to deduct a preset or manually entered amount - used to print a reference code number or to open the cash drawer - displays the sub total during operations & prints 2nd receipt 8

2.1 Signing on a Clerk
A clerk can be described in cash register terminology as the person who is assigned to the cash register. Every transaction made by that person is recorded and a report can be printed out at the end of a shift. The report will then show the total sales amount that each clerk registered. The default factory setting is Clerk number 1. The user can change the Clerk in 4 distinct ways, depending upon how the cash register has been programmed. Option 1: If a general Clerk Key exists on the keyboard, enter first the clerk number and then press the Clerk Key. Example: Activate Clerk 5, press 5 followed by the Clerk Key.
The programmed clerk name will appear on the display. Option2: Press the general Clerk Key on the keyboard. Depending on how many character lines the display has, the clerk names will be listed. Scroll down until the appropriate name has been found and press the Clerk Key again to confirm the selection. Option3: You can also program the specific Clerk Key on the keyboard. Simply press the correct Clerk Key to activate that person. Option4: A Clerk can also sign on by inserting the specific clerk key in the control lock.
Note: It is possible to enforce a compulsory clerk for each transaction. This simply means that the users have to identify themselves before every transaction.
2.2 Making a Sale Using an Open Department
An open department refers to a department with an undetermined selling price. Items which have not been programmed are categorized into such departments. The salesperson determines the price during registration. Example: To enter a price of $2 for department 3, press the unit price including the cents, followed by the department key.
1 Department Total 2,00 2,00
---------------------------------
2.3 Making a Sale Using a Preset Dept./PLU
If a price has already been programmed in the cash register for a specific department or PLU, simply press the key. To ring up PLUs which do not appear on the keyboard, press the PLU number followed by the PLU Key. If a PLU has a barcode programmed to it, then the Barcode number becomes the PLU Number.

1 PLU Total

5,00 5,00
----------------------------------
Example: To ring up PLU 241, press the PLU number followed by the PLU Key.
2.3.1 Creating a PLU during a Sale
Occasionally, a salesperson may have to enter a new item, which has not been programmed into the cash register. In such a case, your cash register will automatically prompt you to create this item. Press the Subtotal Key to confirm or the Cancel Key to exit the prompt. Once confirmed the cash register will ask you for the price. Upon entry of the price, press the Subtotal Key again to confirm. Then, enter the department that the PLU is linked to, press Subtotal to confirm. If the cash register has been programmed to allow for new PLU name programming during registration, you will be presented with the chance to enter a name for the PLU you are creating. Alternatively, the PLU will inherit the name of the department that it is linked to. Subtotal again once you are finished. The cash register will thereafter store the new PLU for future transactions. Example: Creation of PLU 123, Cola, with a price of $1.50, linked to Department 3 with PLU programming active.

Sub Total

Enter the price.
then the display will prompt you to create, if PLU is not programmed.
Enter the Department to be linked to.
And finally the PLU name Note: The name of the PLU has to be entered using the Letter Keys on your Keyboard
2.4 Ringing up Multiple items in a Sale
Instead of pressing the same item repeatedly, the salesperson can make use of the Multiplication Key. Enter the quantity first to be rung up, followed then by the Multiplication Key and then the item. Example: To ring up an open department of $3.50 five times.
Example: To ring up a preset PLU 25 not programmed on the keyboard 3 times.
Example: To ring up a PLU with a barcode 60050779 three times.

60050779

Note: the bar code digits must be entered individually with the Number Keys.

2.5 Tendering a Sale

A sale has to be tendered for it to be valid. Several tendering keys may exist on the keyboard. The most common are CASH, CARD, and CHECK. Other tendering keys may be added to the keyboard. See Programming Tender Keys in the Programming Manual. Example: To complete a cash sale, first press the Subtotal Key. Then enter the amount received, such as $10 from the customer, and press CASH. The display will then show the change that the customer will receive

2 Cola 2 Total

4,40 4,40

Cash Change

10,00 5,60
To complete a credit card transaction, simply press the Tender Key CARD. The cash register will assume the Subtotal amount as the amount being tendered
3. Voiding and Negative Transactions
3.1 Clearing a Numeric Entry
To erase an incorrect entry not yet registered, press the Clear key, normally located on the bottom left of the keyboard
3.2 Correcting the Last Entry
The Error Correct Key (EC) is responsible for voiding the last item that the user rang up in a sale. This is normally the item that appears on the display. An error correct can only be used in a sale and can only void the last item. To void other items, refer to Voiding Items during a Sale.
2 Cola 2,20 Error Correction 2 Cola -2,20 Total

4,40 -4,40 0,00

3.3 Voiding Items during a Sale
Voiding refers to the removal of certain items from a sale, usually because of an incorrect entry. The majority of users have their cash registers programmed in such a way that only the managers are able to correct such entries. Managers have to physically enter a key into the control lock and turn it to the (M)anager position before any voids can be done (See Chapter 1.3). This also includes any other negative transactions, such as discounts and pay-outs. To void an item in the R position of the lock while under manager supervision, press the Void Key first and then the item to be voided. Example: To void department 1 with an amount of $2.50.

2 Dept1 Void Item 1 DeptTotal

2,50 -2,50

5,00 -2,50 2,50

Your Receipt Thank You

Example: To void a PLU with a barcode 60050779.
To void an item under the managers supervision first turn the key lock to the (M)anager position. Then proceed with the void as explained above. 16
Example: To void a scanned PLU.

Scan PLU

Once the item has been voided, turn the key back to the (R)egister position and proceed with the sale.
3.4 Refunding Items outside of a Sale
When items are being returned, a refund must be done on the cash register to record the item back into stock and refund the customer with some form of payment. To refund an item, press the Refund Key/Return Key and then the item to be returned. Remember to press the Refund Key before each item, if more than one item is being returned.
Refund 1 PLU 5 Refund 1 PLU Total

2,50 4,00

-2,50 -4,00 -6,50
--------------------------------
Example: To cash refund PLU 5 and PLU 8.

Refund

Example: To refund a scanned item where manager supervision is required.
If an item is being swapped out or exchanged, refund the returned item first, then register the new item. Press Subtotal to view the outstanding amount due.

Refund 1 PLU PLU 2 Total

-2,50 4,00 1,50
Example: The customer is exchanging PLU 1 with PLU 2.
3.5 Giving Discounts during a Sale
Two forms of discount exist, namely percentage discount and amount discount. This can be further divided into net discount per item and gross discount per total sale. You can also preset or determine how much discount to give for any given sale. To give a discount for a single item, enter the item first, then enter the discount amount or percentage and press the Discount Key. If a discount has already been pre-programmed on the cash register, you only need to press the Discount Key. To give a discount for the entire sale, press the Subtotal Key first. Next, enter the discount percentage or amount, followed by the Discount Key. Press Subtotal again to view the new Subtotal amount.

5 PLU 1 Disc 10% 5 Total

10,00 1,00 9,00
Example: Percentage Discount on PLU 7 where the discount is pre-programmed.
Example: Percentage Discount on the entire sale, where the user must determine the percentage to be given (10%).

Discounts.

4.3 Foreign Currency Function
Foreign currency conversion is important for those countries that deal with more than one currency. Example: If a sale was to be paid with a foreign currency that was programmed in the cash register, the user would first press the Subtotal Key followed by the appropriate Foreign Currency Key. The display will show the amount due in the foreign currency. After the amount has been tendered, the display will show the change due in the local currency.
Display Foreign currency Amount due
Tender in Foreign currency
Change due in Local currency

4.4 Holding a cash Sale

The hold function allows the user to temporarily hold a sale, proceed to the next sale, and later call up and complete the original sale. This is useful in situations, where there are complications experienced by the purchaser, such as an article with no price, or where the purchaser does not have enough money, and holding the sale helps reduce time wasted at the counter. To hold a sale, simply press the Hold Key. To recall the sale, press the Hold Key again. Complete the sale and proceed with the next customer.
Note: make sure there are sales on hold before attempting to take Z-Reports. In such situations an error will occur. Tender all sales on hold before taking the report.
4.5 Receipt On/Off & Duplicate Receipt
If a receipt does not have to be produced, you can switch off the receipt printer by pressing the Receipt On/OFF Key. To reactivate the printer, simply press the Receipt On/OFF Key again. In cases where a receipt is required and the receipt printer has been switched off, the user can print a 2nd receipt. By pressing the Subtotal Key after a sale, the printer will produce a copy of the sale. Receipts can only be reprinted for the last sale.

Receipt On/Off

4.6 Time and Date Functions
You can view the current time on the cash register by pressing the Multiplication Key while the control lock is in the (R)egister position. To reset the time and date, refer to the Programming Time and Date Functions in the Programming Manual.

4.7 No Sale Function

The No Sale function allows the user to open the cash drawer without registering a sale. You can view the number of times a No Sale function has been carried out in the X/Z reports. The No Sale Key can also be used as a reference key. To print a specific reference number on a receipt, enter the reference number and press the No Sale Key. Example: To print a reference number 123 on the receipt.

No Sale

4.8 Pay-Out and Received on Account
Money can be paid out of the cash drawer for special purposes, such as petty cash, etc. This is referred to as a Pay-Out (PO). To perform a pay-out, firstly enter the amount to be paid out, then press the Pay-Out Key (PO) and finally a Tender Key, i.e. CASH, CARD or Check. The accumulated PO total will appear in the financial reports.

Pay Out Total

25,00 25,00

PO-Cash

Example: To make a $25 cash pay-out.
Conversely, money can also be received into the cash drawer. This transaction is known as Received on Account (RA). Adding more float to the cash drawer would be one example of Received on Account. To perform a RA transaction, first enter the amount received, then press the RA Key, and finally a Tender Key (CASH, CARD, or CHECK, etc). The accumulated RA total will appear in the financial report. Example: To receive an amount of $50 cash.
4.9 Split Tendering Function
Depending upon whether the cash register allows for it, Split Tendering allows the operator to use more than one tender to close off a sale. This function is used when, for instance, half a sale is closed off in cash and the other half to a card.
Example: A subtotal of $10, of which $6 is paid in Cash and $4 is paid by Card.

Sub Total Sub Total

Card 1
Note: make sure that the entire total has been tendered before proceeding with the next sale.
4.10 Preset Price Override Function
In certain situations the user is required to override a preset price during a sales transaction. For this option to function, a PLU Ent Key must be programmed on the keyboard (See Programming Manual).
Example: To override the price for PLU 5 with a new price of 50c.

PLU ENT

5. Hospitality Functions

5.1 Assigning a Waiter

See Chapter 2.1 Signing on a Clerk.
5.2 Opening a New/Existing Table
In order for the cash register to store a clients order, the waiter must assign a table number. The cash register will store all articles entered for that specific person until the table has been paid. There are 2 ways to open a table.
Option1: Entering the table number and pressing Table # Example: To open Table 5
Option2: By pressing Table #, scrolling down until the table has been found, and pressing Table # again to make the selection. Example:
Once a table has been opened, the user can begin entering the articles. Modifiers may also be programmed on the keyboard and Modi can also be entered at this time. A modifier is an instruction to the # kitchen as to how the food is to be prepared. Medium rare and sunny-side-up are 2 examples of modifiers. Since modifiers are registered by number, there are 2 methods of entering. Enter the number of the modifier and press the Modifier key, or press the Modifier Key and scroll down until the modifier has been found, and then repress the Modifier Key to make the selection from the display. When the order has been entered, press the Table # Key. The order will now be printed out at any available kitchen printers, and the clients balance will be updated. Follow this procedure for all orders that need to be entered in the cash register.

CONFIGURING THE SYSTEM USING QPROG Before you can use condiment selection you must activate the condiment table file and condiment selection option in the configuration of the application program. As an example the system will be setup for maximum 16 condiment tables selection on PLU level. PLU # 1 will be programmed as STEAK and for compulsory selection of Condiment Table# 1 and 2. Table# 1 will be used for prompting RAW, MEDIUM, WELL DONE and Table# 2 will be used for FRENCH FRIES, BOILED POTATOES, BAKED POTATOES. This example can be used on a 2 line or 8 line display the only difference is the number of condiments shown on the display. Note that on the 2 line display the Condiment Table name is not shown. 1 CONFIGURE CONDIMENT TABLES FILE Open: QPROG->CONFIG->CONDIMENT TABLE Set number of condiment tables to 16. (The maximum number which can be used for prompting is 32). Set the name length to 16 (This name is shown on the display when the table is displayed). Set number of condiments in a table to 7 (On the multiline display maximum 7 condiments are displayed in one screen but it is possible to use more then 1 screen). Confirm by pressing OK 2 CONFIGURE PLU FILE FOR CONDIMENT PROMPTING Open: QPROG->CONFIG->PLU FILE Set Condiment Selection to 16. (The max. number of tables for prompting is 32). Confirm by pressing OK 3 CONFIGURE MODIFIER FILE Open: QPROG->CONFIG->MODIFIER FILE Set the number of Modifiers to 50. Set the name length to 16. Confirm by pressing OK 4 PROGAM MODIFIERS USED IN CONDIMENT TABLES Open: QPROG->FILES->MODIFIERS Program Modifier# 1: RAW Program Modifier# 2: MEDIUM Program Modifier# 3: WELL DONE Program Modifier# 11: FRENCH FRIES Program Modifier# 12: BOILED POTATOES Program Modifier# 13: BAKED POTATOES 5 PROGRAM CONDIMENT TABLE# 1 and 2 Open: QPROG->FILES->CONDIMENT TABLES Select Condiment Table# 1 Enter Name PREPARATION Set OPTION 1-1, Compulsory Selection Click on LIST Column Enter Key code 4001, 4002 and 4003 for Modifier 1, 2 and 3. Select Condiment Table# 2 Enter Name POTATOES 28
Set OPTION 1-1, Compulsory Selection Click on LIST Column Enter Key code 4011, 4012 and 4013 for Modifier 11, 12 and 13. Confirm by pressing OK 6 PROGRAM PLU# 1 Open: QPROG->FILES->PLU Select PLU# 1 Enter Name STEAK Enter Department 1 Enter Price 100 Click on Column CONDI 1-8 Select 1 and INSTALL PROGRAM IN CASH REGISTER For testing you could use Kitchen Printer# 1 programmed on the Internal Printer. Activate KP selection in the Department Configuration. Select Kitchen Printer 1 for Department# 1 Program SYSTEM PARAMETER 21 to 2 and PARAMETER 22 to 0. MAKING A SALE OF PLU# 1 (STEAK) WITHOUT QUANTITY ENTRY 1. 2. 3. 4. 5. 6. 7. Enter 1 on the PLU# key or press DIRECT PLU# 1 The register will display CONDIMENT TABLE# 1 Make a selection (2 for MEDIUM) The register will display CONDIMENT TABLE# 2 Make a selection (1 for FRENCH FRIES) Press CASH The register will now finish the ticket and print the KP ticket with the selected condiments

The network is activated by programming the REGISTER# in PARAMETER 53 and the NETWORK PORT in PARAMETER 89. There are two types of network possible: RS-232 NETWORK When you want to connect only 2 registers in a network you can also use a RS-232 network using the standard RS-232 ports in your register. The NETWORK PORT for RS232 can be any port except PORT# 6 which is fixed for the RS-485 network. The maximum BAUDRATE for PORT# 1 & 2 is 57600 (PARAMETER 2 or 3, value 6) and the maximum BAUDRATE for PORT# 3, 4 or 5 is 78125 (PARAMETER 4 or 5 or 6, value 7). It is advised to use the highest possible baud rate. RS-485 NETWORK When you want to connect more then 2 registers in a network you MUST use a RS-485 network which means you also need an RS-485 card installed in your register. The NETWORK PORT for RS-485 is fixed to PORT# 6 and the maximum BAUDRATE is 78125 (PARAMETER 7, value 7). Other possible baud rates are 52083 (value 6), 38400 (value 5), 19200 (value 4). It is advised to use the highest possible baud rate.

7.5.2 Network Size

The Network Size is programmed in PARAMETER 55 and is only required for Floating Balances and Consolidated report. Note that the register number must be sequential when you are using the network for floating balances and reporting. When you are only using the network for sharing printers and computer connection the network size is not required. The theoretical maximum is set to 24 registers.

7.5.3 Floating Balances

When you want to use the network for floating balances you must SET OPTION 92 and program the NETWORK SIZE so the register knows to which registers it should sent the balance information. The registers keep track of which balance is open on which register and will give ERROR# 44 (BALANCE STILL OPEN) when you try to print or pay a balance which is still open.

7.5.4 Floating Articles

It is possible to do PLU maintenance and have it sent automatically to all registers in the network. When you want to use the network for floating articles you must SET OPTION 93 and program the NETWORK SIZE so the register knows to which registers it should sent the article information. PLU maintenance means changing PLU information or creating/deleting PLU when using scan codes.

7.5.5 Sharing Printers

It is possible to share printers in the network. All printers (external and internal) in the network can be shared. When a printer is shared the register will automatically print the tickets at the END of the transaction because it has to sent a complete ticket to a shared printer. When you want to use a printer as a shared printer you MUST program the printer as a network printer in ALL registers which use this printer. In order to activate a printer as a network printer you must program the register and port to which the printer is connected. Note the port# 0 means internal printer. The port parameter of the printer programming (all printers) is RRP where RR is the register# (maximum 24) and P is the port# (0-6). Example 1: Internal thermal printer of REGISTER# 2 as a network receipt printer. PARAMETER 9 value 2 which means thermal internal PARAMETER 10 as 20 which means register#2 and port# 0. Note that you must program these values in all registers which use this printer. Example 2: External EPSON TM-88 printer of REGISTER# 1 port# 2 as a network KP1 printer. PARAMETER 21 value 3 which means EPSON TM-88 PARAMETER 22 as 12 which means register#1 and port# 2. Note that you must program these values in all registers which use this printer. Note: When using a slip printer as shared network printer the register checks the paper when the transaction is closed. This means that it will always print on the slip when the option print on slip is activated even when compulsory slip is not set.

7.5.6 Network Reports

It is possible to set OPTION 1-8 in a USER REPORT which will automatically make this report a NETWORK report. Note that also the NETWORK SIZE (PARAMETER 55) must be programmed. Whenever a USER report is taken with this option set the register will check if all registers are online and take a consolidated report. When not all register are online the register will give an error an not take the report. You must first switch on the register or disable it with program mode 99. It is also possible to take a USER REPORT as network report without setting OPTION 1-8. When you add 1000 to the report number the register will also take the USER report as a network report. It is also possible to take a SYSTEM REPORT as network report When you add 10000000 to the system report code the register will also take the SYSTEM REPORT as a network report.

7.5.7 Program Mode 99

With program mode 99 it is possible to disable or enable a register in the network. In order to avoid the loss of data the registers in the network will try to sent print, balance and article data for ever when an error occurs until you disable the register using MODE 99. When you enable or disable a register in the network using mode 99 the register will transmit the information to all active registers in the network when NETWORK SIZE is set else it will only disable the register. You enter the mode by entering 99 on the TYPE key and the register will show the status of the registers in the network. When network size is not set the status of 24 (maximum) registers will be shown. By pressing the ENTER (CR) key you can toggle the status of the register. Note: When you are enabling a register take care that is enabled in all connected registers because the register will not transmit the information to registers which are disabled.

7.6 Training Mode

Training mode allows for training on the cash register without registering what has been rung up. No reports will be affected by whatever has been rung up in Training Mode, and every receipt that is produced in training will be printed with a training message. A hash (#) will also appear on the left hand side of the display. In order to access Training Mode, a pre-programmed training clerk must be activated. Training mode will remain activated until a new clerk is assigned. Training clerks can either be assigned in the ( R )egister or the ( P )rogramming position. Certain clerk flags permit the changing of training clerks in the P position only.

8. System Reports

All reports, whether x, z, or any financial, report are freely customizable and programmable by the user. Therefore, you will be able to include any information you consider essential. You can call up reports by turning the control lock key into the appropriate lock position, either X or Z. Upon positioning the key in the right location, the display will show a report type. You can now use the up/down keys to parse the list of reports on the display. Selection occurs when you enter the number of the report (shown to its right) followed by the Subtotal Key to confirm your choice. Example: Printing Report #5 after having moved the control lock to the X or Z position. Use the Down Key to move down the list on the display until the report (5) is shown. Option1: Scrolling

Display Text

1>Report (5)
CURSOR Option2: Entering the Report Number Directly
Note: The X or Z position merely determines, if the information will remain in storage after print out. The Z-Report erases the printed data from memory, while the X-Report retains the data. By pressing the CASH Key instead of the SUBTOTAL Key one can also call up corresponding User Reports.

8.1 User Report

As a user one can also compose specific reports that include several of the predefined reports. The type of reports that will appear can be set when programming the cash register (See Programming Manual). The user can then select this specific report by entering the User Report Number (also set when programming) followed by the Cash Key (CR). Example: Assume the User Report is Report #5. CR usually corresponds with CASH.
8.2 Types of System Reports
Key lock position X or P Key lock position Z : Print without clearing data : Print and clear data
xx + SYS (-) : Print system report type xx :
Report Type Total Sales Groups Departments Articles Tax Totals Tendering Drawer Total P.O. & R.A. Discounts Correction Foreign Currency Balance Function Table Total Special Item PLU Inventory
Please note the programming of the system keys. Default: SYS = COUPON

8.3 Printing the Electronic Journal
Key position X, Z or P : 101 + ENTER (CASH) : Print out last receipt xx + Multiplication (X) + 101 + ENTER : Print out last xx receipts 0 + Multiplication (X) + 101 + ENTER : Print out complete journal Key position Z : 102 + ENTER (CASH) : Clear the Electronic Journal 0 + Multiplication (X) + 101 + ENTER : Print out and clear the complete journal Please note the programming of the system keys! Default: ENTER = CASH

9. Maintenance

Do not disassemble your Cash Register for cleaning purposes. For cleaning use a dry or slightly damp soft cloth. Never use water or volatile chemicals such as thinner, benzene or alcohol. Do not drop any metal objects such as paper clips into the Cash Register or printer as this may lead to shorts, damages or electrical shocks.
9.1 Emergency Drawer Opening
The cash drawer may be opened manually by pushing the drawer opening lever underneath the cash drawer in the rear.
9.2 Information on the Electromagnetic Compatibility and Safety

CE Conformance

This QUORiON cash register conforms to the European Communitys EMV 2004/108 directive. The cash register fulfills the following technical European requirements: EN 55022 Norm values and measuring procedures for radio interference properties characteristics of information technology devices EN 55024 Norm values and measuring procedures for the interference resistance properties characteristics of information technology devices EN 60950 Security measurements for the installation of IT A "conformance explanation" in accordance with the directives and standards cited on top has been delivered and can be reviewed with QUORiON Data Systems GmbH An der Klinge Erfurt (E-mail: rd@quorion.de; web: www.quorion.de) REMARK: If the cash register is installed in a system with other devices and components, all other devices and components must each show EMV conformance to the norm. According to the EMV 2004/108 directive as well as EC and national laws, the system integrator is responsible to ensure that the built system complies with regulations Power Cord Exchange The power cord can only be exchanged by a certified technician. The same type of cord has to be used. 42
10. Character Code Charts

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Spac e

! 1 A Q a q

" 2 B R b r ,

# 3 C S c s

$ 4 D T d t

% 5 E U e u

& 6 F V f v

7 G W g w

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Windows CE

11. Peripheral Devices

11.1 Interface Ports

The QMP 3396 / TOPAS by default is equipped with 4xRS232 and LAN interface. One of the RS232 interfaces supports +5VDC as power supply for external devices like scanner, display, QuoriLog etc. The LAN port may be used for PC communication and cash register network. Location of the interfaces (rear view): TOPAS QMP 3396

RS 232 PORT 1 LAN

RS 232 RS 232

RS 232 PORT 2 LAN

PORT 4 PORT 3

RS 232 PORT 2

RS 232 PORT 1

RS 232

PORT 3 PORT 4
11.2 Cash Register Network Illustration

11.3 RS232 Cables

The pin-layout of the serial ports of the QUORION cash registers is the same as the pinlayout of a serial port of a computer.

11.3.1 PC-Cable

For the connection between a QMP Cash Register and a PC (QProg) you need a standard 9-pin cross wired computer cable which has all signals connected. A cable between the PC and the QUORION QMP cash register has two 9-pin female D-Sub connectors. - Pin description: 9 PC (D-Sub female 9pins) DCD RxD TxD DTR GND DSR RTS CTS RI QMP (D-Sub female 9pins) DCD RxD TxD DTR GND DSR RTS CTS RI 9

11.3.2 Printer-Cable

For the connection between a QMP Cash Register and an external printer you need a standard 9 to 25-pin cross wired printer cable. A cable between KITCHEN PRINTER and CASH REGISTER has one 9-pin female D-Sub connector and one 25-pin male D-Sub connector. You need a 5-wire cable as shown below. - Pin description: KP (D-Sub male 25pins) SHIELD TxD RxD RTS CTS DSR GND DCD DTR RI CR (D-Sub female 9pins) DCD RxD TxD DTR GND DSR RTS CTS RI 9

11.3.3 Adapter Cables

To connect standard peripheral devices you will need an adapter cable from the RJ-interface of the QMP TOPAS to the D-SUB connector of the external device. Connect the original cable of the device to the D-SUB connector of the adapter and put the other end of the adapter in the interface socket of the TOPAS. You can order the special adapter cable from your local QUORION dealer. If you want to make the connection yourself, please note the following specifications:
Adapter cable, type DTR/DSR (black) CON-M 08Pin/RJ45 VCC RxD TxD DTR GND DSR RTS CTS -SHLD Pin 1 Pin 2 Pin 3 Pin 4 Pin 5 Pin 6 Pin 7 Pin 8 -SHLD 45 CON-M 09Pin/DSUB Pin 1 Pin 2 Pin 3 Pin 4 Pin 5 Pin 6 Pin 7 Pin 8 Pin 9 SHLD -RxD TxD DTR GND DSR RTS CTS VCC SHLD
Recommended for: - PC - External Printer - External Display - Mobile Ordering System (Handy) - Card Terminal - Scanner - Scale
Kitchen printer adapter for direct connection
CON-M 08Pin/RJ45 VCC RxD TxD DTR GND DSR RTS CTS -SHLD Pin 1 Pin 2 Pin 3 Pin 4 Pin 5 Pin 6 Pin 7 Pin 8 -SHLD
CON-M 25Pin/DSUB Pin 1 Pin 2 Pin 3 Pin 4 Pin 5 Pin 6 Pin 7 Pin 8 Pin 20 SHLD -TxD RxD RTS CTS DSR GND -DTR SHLD

4444 RESET REPORTS AND COUNTERS 1. Turn Lock to P 2. Enter 4444 on the TYPE key 3. The register will use now clear all reports, tables and reset the receipt and invoice counters. 4. It will print on the journal MESSAGE# 68 (SYSTEM CLEAR) 5. Finished
14. Contrast Setting at 16-line-display
Variant A from version XX030307 1. 2. 3. 4. 5. PARAMETER 100 is used to set the contrast. Switch key lock to P-mode and enter 1 + TYPE + 100 + X. The contrast value can be set between 10 and 24, default is 17. If the entered value is zero or outside this range, the contrast is set back to default. When finished the contrast setting press the TYPE key or turn back the key lock.
Variant B from version XX030507 1. The contrast can now be adjusted directly with two keys in R-mode. 2. Start contrast setting by entering 9999 on the SUBTOTAL key in R-Mode or on the TYPE key in P-mode. You can also create a MACRO key for this. 3. The register will display the current value of Parameter 100 on the operator display and fill the remaining with test strings. 4. To increase the contrast, press the LINE UP or PAGE UP key and to decrease the contrast press the LINE DOWN or PAGE DOWN key. 5. The register will adjust the contrast by one step at a time. Note that after reaching the minimum or maximum value the contrast is set back to default. 6. When finished changing the contrast press the CLEAR key or turn the key lock. 7. The contrast setting is only possible if all receipts are closed.
1.50.417255 BA-englisch GB TOPAS QUORION CE (Stand: 14.01.09)

User Manual

Electronic Cash Register QMP 5000 series

Dear valued customer!

On behalf of our proud company we wish to welcome you to the QUORION family of fine business machines. We sincerely hope you will appreciate the many benefits of being associated with a distinguished product name that represents both quality and commitment to customer satisfaction.
The QUORION QMP 5000 series is fully customizable and yet simple to operate. Users can easily adapt it to any type of retail/scanning or hospitality system. Moreover, our dynamic software It is exactly this
generates a compatible environment for a wide array of peripheral devices.
versatility and quality that has made us successful among our multinational customers.
It is therefore with great pride that we look forward to continuing our close collaboration with our customers.

Your QUORION Team

1. Safety Precautions.... 5 2. General information... 6
2.1 Technical data.... 6 2.2 Components.... 7 2.3 Operating modes.... 8 2.4 Interfaces.... 9 2.4.1 Pin Assignment.... 10 2.4.2 Connection to PC.... 10 2.4.3 Connection to printer.... 12 2.4.4 Adapter Cable for RS232... 14 2.5 Keyboard..... 14 2.6 Names of Keys and Their Function... 15
3. Getting Started.... 17 4. Sign in and Register... 17
4.1 Sign in a Clerk/Sales Person.... 17 4.2 Register a Department.... 18 4.3 Register Pre-Programmed PLUs.... 18 4.4 Enter a New Price.... 18 4.5 Create a PLU during the Sale... 19 4.6 Multiplication/Division.... 20 4.7 Holding a Sale.... 21 4.8 Tendering in Local Currency.... 21 4.9 Tendering in Foreign Currency... 22 4.10 Receipt On/Off and Receipt Copy... 22 4.11 Time and Date.... 22 4.12 No Sale / Open Drawer.... 22

5. Corrections.... 23

5.1 Clearing of Inputs and Error Messages.... 23 5.2 Error correction.... 23 5.3 Void function.... 23 5.4 Refund..... 24 5.5 Transaction Refund.... 24 5.6 Transaction Cancel.... 25 5.7 Tender Correction.... 25
6. Discounts, RA and PO... 25
6.1 Percentage Discount/Surcharge... 25 6.2 Amount Discount/Surcharge.... 26 6.3 Received on Account / Paid Out... 26
7. Using Shift Levels.... 27
7.1 PLU/Department Shift.... 27 7.2 Price Shift.... 27 7.3 Tax Shift.... 27 7.4 Keyboard Levels..... 28
8. Balance Functions (Tables)... 28
8.1 Open and Close a Balance.... 28 8.2 Print the Invoice.... 29 8.3 Transfer Balance..... 29 8.4 Splitting a Balance.... 30 8.5 Balance Clerk Transfer... 30 8.6 Modifiers and Condiments.... 31

9. Reports.... 31

9.1 System Reports.... 32 9.2 User Reports.... 33 9.3 Electronic Journal.... 34 9.3.1 Text Format.... 34 9.3.2 Binary Format..... 35

10. Programming.... 35

10.1 Programming of Date and Time.... 35 10.2 Easy PLU Programming.... 36 10.3 File Programming.... 37 10.4 Scanning.... 38 10.5 Program Version and Test Routines... 40
11. Training Mode... 41 12. Instructions for Use.... 41
12.1 Thermal printer paper insertion.... 41 12.2 Power Supply and Interfaces... 42 12.3 Cleaning..... 42 12.4 Service and Maintenance... 42
13. Information on the Electromagnetic Compatibility and Safety. 43

1. Safety Precautions

This section presents important information intended to ensure safe and effective use of the QMP 5000 series. Please read this section carefully and store it in an accessible location. Be sure the voltage of your main power net corresponds to the input voltage printed on the rating plate of the system. Do not connect power adapters from other manufacturers. Use this product only for its intended application. Improper usage may lead to equipment damage, fire, or shock. Be sure your power cable meets the relevant safety standards and includes a power-system ground terminal (PE terminal). Otherwise shock may result. Never attempt to stretch the cables to enable a connection. The power cable and DC cable must have adequate slack at all times during use. Do not connect to electrical outlets close to devices that generate voltage fluctuations or electrical noise. In particular, stay clear of devices that use large electric motors. Never insert or disconnect the power plug with wet hands. Doing so may result in severe shock. Always connect the DC cable before plugging the power cable into the wall outlet. When disconnecting the DC cable, hold it firmly at the connector area. Do not tug on the cable itself. Never attempt to repair this product yourself. Improper repair work can be dangerous. Never disassemble or modify this product. Tampering with this product may result in injury, fire, or electric shock. Be sure to set this unit on a firm, stable, horizontal surface. Product may break or cause injury if it falls. Keep the system away from all conditions, which may cause damage, fire or accidents: Direct sunlight, high temperature and humidity, extreme changes in temperature, heating and cooling equipment, or humidity, volatile materials, high levels of dust, vibration, and impact. Keep away any liquids from the system. If water or other liquid spills into the equipment, unplug the power cable immediately, and then contact your dealer for advice. Continued usage may lead to fire or shock. To prevent possible harm to the environment or human health please separate this product from other waste streams to ensure that it can be recycled in an environmentally sound manner. For more details on available collection facilities please contact your local dealer where you purchased this product.

2. General information

2.1 Technical data
Processor CPU Program Memory Memory Data Memory Working Memory Memory Expansion Operator Display Customer Display 32 bit ARM 966E 2 MB FLASH ROM 4 MB FLASH ROM 600 kB SRAM (battery buffered) SD card slot Alphanumeric LCD with 2 lines Display Alphanumeric LCD with 8 lines Alphanumeric LCD with 16 lines Numeric VFD with 1 line, 11 digit 64 keys raised Keyboard Internal 104 keys raised 117 keys flat, spill-proof 128 keys flat, spill-proof 2 x 38 mm thermal without cutter Printer Internal Serial (standard) Serial (second level) Interfaces USB Ethernet Card Reader Clerk Key Lock Application Max. Number of PLUs Max. Number of Departments Software Max. Number of Clerks Max. Number of Sales Persons Max. Number of Tables Max. Number of Customer Reports Power Supply Specifications Operating Temperature Storage Temperature 1 x 58 mm thermal, cutter optional 1 x 80 mm thermal with cutter 2 x RS232-5V (RJ45) 4 x RS232-5V (RJ45) (optional) 1 x Device 1 x LAN (RJ45) 1 x Magnetic Card (optional) Magnetic Dallas i-Button (optional) QMP Quorion Multi Purpose 55,10,V 0 +40 C -10 +50 C

2.2 Components

Operator display (2 lines) Function key lock Keyboard (64 keys) Main switch Printer (2 x 38 mm)

Operator display

Main Switch
Clerk key lock Keyboard (117 keys)
Operator display (16 lines)
Function key lock Keyboard (128 keys) Main switch Printer (1 x 80 mm) Clerk key lock

2.3 Operating modes

The operating modes control the operation of your Cash Register. There are six different modes for various functions. The selection of an operating mode can be done either by mechanical key lock or by soft key on keyboard. Function key lock
The following keys are provided: OP - Operator key for modes: OW - Manager key for modes: OWP - Owner Program key for modes: Soft key L-R-X L-R-X-Z-M L-R-X-Z-M-P

LRXZMP

The soft key alternating switches the modes L - R - X - Z - M - P. The access authority is realized by programming of special operator flags. See system option 221.

Mode L R X Z M

Display
Function Off machine switched off all sales operations and registrations viewing and printing of all reports without clearing viewing and printing of all reports with clearing all sales operations and registrations all functions with manager authority easy programming

REG X Z MGR

Registration X-Report Z- Report Manager
Programming programming of all functions

2.4 Interfaces

The QMP 5000 series by default is equipped with 2xRS232, USB device and LAN interface. Optionally you may add further 4xRS232 interfaces. All RS232 interfaces support +5VDC on pin 9 as power supply for external devices like scanner, display, QuoriLog etc. The USB port is only prepared for PC communication. It is not to be used with USB devices, like memory sticks, scanners, printers etc. The LAN port may be used for PC communication and cash register network. Location of the interfaces (rear view):
USB device Ethernet network (LAN) Location of the interfaces (rear view):
RS232 ports 3 to 6 (optional) RS232 port 1 and 2
On/ OFF Power supply Cash drawer
USB LAN RS232 port 1 to 4

2.4.1 Pin Assignment

RS232 Ports 1 to 6
1: +5V DC (max. 0,5A) 2: RxD 3: TxD 4: DTR 5: GND 6: DSR 7: RTS 8: CTS 1: TX+ 2: TX3: RX+ 6: RX1: VCC 2: USB N0 3: USB P0 4: GND 1: GND 2: Magnet 3: Sensor 4: Magnet +24V 5: n/a 6: GND

Ethernet Network

USB Device

Cash Drawer 1 und 2

2.4.2 Connection to PC
The QMP 5000 can be connected to a PC for programming, reporting and back-office. QUORiON offers a small software tool, called QProg, for this purpose. The connection can be established via RS232, USB or LAN. Connection via RS232 By default RS232 port 1 is prepared for PC communication with 57600 baud. Please note that you will probably need an adapter cable from the RJ45 connector of the QMP 5000 to DSUB-9 on PC (see chapter 2.4.4). If your PC does not have an RS232 port, you may use a Serial-to-USB converter. For the RS232 connection you need a standard 9-pin cross wired cable with female DSUB connectors which have all signals connected.
PC (DSUB9 female) VCC RxD TxD DTR GND DSR RTS CTS -SHLD Pin 1 Pin 2 Pin 3 Pin 4 Pin 5 Pin 6 Pin 7 Pin 8 Pin 9 SHLD
QMP (DSUB9 female) Pin 1 Pin 2 Pin 3 Pin 4 Pin 5 Pin 6 Pin 7 Pin 8 Pin 9 SHLD VCC RxD TxD DTR GND DSR RTS CTS -SHLD
Connection via USB If you want to use USB, you need to install a driver on your PC first. This driver will create a virtual COM port in your Windows system. Please follow these steps to install: Switch on the QMP 5000 Connect the cash register to the PC using a standard USB device cable Wait for the Windows message New hardware found Select the driver files stmcdc.inf and usbser.sys from your local drive The installation will now run automatically
Please note, that system parameter 1 in the cash register (PC port) has to be re-programmed to 16 for USB communication. This will activate the USB communication, but de-activate RS232 for PC. The communication between PC and QMP 5000 will run with 12 MBit/s (USB full speed).
Connection via LAN In order to activate the Ethernet port for communication, you must program a valid IP ADDRESS in the cash register. This can be done in P-Mode by entering 97 on the TYPE key. The address consists of the three values IP BASE ADDRESS, SUBNET MASK and DEFAULT GATEWAY. The IP base address is the number of the register in the Ethernet network. Please note, that any address of the network must be unique to avoid conflicts with other devices. The subnet mask is used to specify the address range of the local network. It depends on the local network. In most cases it is set to 255.255.255.0 which means that the first 3 parameters specify the LOCAL network and the last the device in the network. The Default Gateway is the address of the ROUTER when used. When the IP address is not on the LOCAL network (checked by SUBNETMASK) this address will be used instead. Please note that the programmed address must fit to the network settings in your PC. For further information please check the additional programming guides or ask your local dealer and network specialist.

2.4.3 Connection to printer
For the connection between a QMP Cash Register and an external printer you need a standard 9 to 25-pin cross wired printer cable with one 9-pin female D-Sub connector and one 25-pin male D-Sub connector.
QMP (DSUB9 female) VCC RxD TxD DTR GND DSR RTS CTS -SHLD Pin 1 Pin 2 Pin 3 Pin 4 Pin 5 Pin 6 Pin 7 Pin 8 Pin 9 SHLD
Printer (DSUB25 male) Pin 1 Pin 2 Pin 3 Pin 4 Pin 5 Pin 6 Pin 7 Pin 8 Pin 20 SHLD -TxD RxD RTS CTS DSR GND -DTR SHLD
Please note that you will probably need an adapter cable from the RJ45 connector of the QMP 5000 to DSUB-9 on printer cable (see chapter 2.4.4). If you want to make your own special cable for direct connnection to printer, please note the following description:
QMP (RJ45) VCC RxD TxD DTR GND DSR RTS CTS SHLD Pin 1 Pin 2 Pin 3 Pin 4 Pin 5 Pin 6 Pin 7 Pin 8 SHLD
2.4.4 Adapter Cable for RS232
To connect standard peripheral devices you will need an adapter cable from the RJ-interface of the QMP 5000 series to the D-SUB connector of the external device. Connect the original cable of the device to the D-SUB connector of the adapter and put the other end of the adapter in the interface socket of the QMP 5000. You can order the special adapter cable from your local QUORION dealer. If you want to make the connection yourself, please note the following specifications:
QMP (DSUB9 male) Pin 1 Pin 2 Pin 3 Pin 4 Pin 5 Pin 6 Pin 7 Pin 8 Pin 9 SHLD -RxD TxD DTR GND DSR RTS CTS VCC SHLD

2.5 Keyboard

The keyboard consists of different keys. The locations are freely programmable by your dealer according to your specific requirements.
2.6 Names of Keys and Their Function
Key label Key name Numeric Keys Key function - used for entering numbers

REC P EI T

Receipt Feed
- advances the receipt paper

JO AL URN

Journal Feed Clear
- advances the journal paper
- clears incorrect entries and stops the error alarm

Error Correction

- deletes the last registration
- voids a previously entered transaction - multiplication / division - time display - used to enter a preset clerk ID numeric code no.

Clerk #

Multiplication / Time

PLU enter

PLU Price Entry
- used to manually change a preset PLU price
- used to access preset PLU items

Department

- used to enter items to the respective departments

Received on Account

- used to record payments to the drawer

Paid Out

- used to record payments out from the drawer

Percent Plus

- used to add percentage values to the total

Percent Minus

- used to deduct percentage values from the total

Coupon Key

- used to deduct fixed amounts from the total

No Sale

- prints a reference number / opens the cash drawer

Key Label

SUB TOTAL
Key Name Sub Total Cash Payment
Key Function - calculates sub total - prints out receipt copy if no receipt opened - used to tender payments in cash

Check Payment

- used to tender payments in check

Card Payment

- used to tender payments in card - shift department key levels - shift PLU key levels - calculate amounts in foreign currency
Shift Key Foreign Currency Exchange Receipt Hold
- temporarily holds a sale to be recalled later

Receipt on/off

Receipt On/Off
- receipt printer can be switched on or off

CURS OR

Scroll Cursor
- used to scroll the display selection by one line

Scroll Page

- used to scroll the display selection by one page

Table #

Table Number
- used to open or close a table

Table split

Table Split
- separates single articles of a table

Table trans.

Table Transfer
- transfers an existing table to another table

Print invoice

Print Invoice
- closes table and prints invoice - closes table and prints invoice including endorsement message - prepares instructions for a particular article

Guest invoice

Print Guest Invoice

Modi #

Modifier

3. Getting Started

Place the QMP 5000 series on a stable or even surface. Use it only within the operating temperature range (see technical data) and protect it from splashes and high humidity. The QMP 5000 series come with an external power supply. First, please check if the specifications printed on the label fit your local voltage. If so, connect the power pack to the QMP 5000 series. The power plug is at the rear next to the interfaces. Now connect the power supply with the power circuit and turn on the QMP 5000 series with the main switch. The QMP 5000 series will now load the operating system and automatically launch the cash register program. You may immediately start working with your new POS system.

4. Sign in and Register

4.1 Sign in a Clerk/Sales Person
A clerk is the person who is working on the point-of-sale and performing registrations. Before starting any transaction, it is necessary to sign in a clerk. Now all sales and actions can be assigned to each single clerk in the reports. Furthermore, it is possible to define individual access rights for each clerk (e.g. for refund or program modifications). Sales persons are employees who do not work directly at the POS but their sales data should also be saved in the reports. This can be used to calculate commissions, for instance. To sign in a clerk or sales person you may use either a Dallas-Key or the keyboard. The key has the advantage of security, because each key is unique and cannot be duplicated. To sign in, simply place your key on the respective magnetic lock. As long as the key is attached, you are logged into the system. If you remove the key, you will automatically log out. The QMP 5000 series is blocked until a clerk signs in again. To sign in with the keyboard it is necessary to have a dedicated clerk button on the keyboard. If you push this key, you will see a list of all programmed clerks. Use the scroll keys or enter a number to select a certain clerk. Alternatively, you may also enter the clerk number directly on the clerk button or define a dedicated key for each clerk. Depending on the programming, it may be necessary to enter an additional code number to sign in. Example:

Enter code number

4.2 Register a Department
Department keys may be used either to enter free prices or to select PLUs from a list. If you press a department key without entry, you will see a list with all PLUs which are linked to that department. Use the scroll keys or enter a number to select a certain PLU from that list. If you wish to register an undefined price for a department, just enter the price with the numeric keys and press the respective department key. Example: Register 2.00 EUR in department 3:
CUSTOMER LOGO 1 Department 2,00 --------------------------1 Total 2,00
4.3 Register Pre-Programmed PLUs

Pre-programmed PLUs are registered by entering the respective number on the PLU key. The preprogrammed price and the description are now read from memory. Alternatively, you may also program direct keys for certain PLUs on the keyboard. You only need to press one key for registering a PLU. If you are working with scan codes, you may either enter the code number by keyboard or use a barcode scanner. In that case, you do not need to press any additional key the PLU will be registered directly. Example: Register PLU number 123:
CUSTOMER LOGO 1 PLU23 5,00 --------------------------1 Total 5,00

4.4 Enter a New Price

It is possible to change the price of a PLU for a transaction. Simply enter the new price and press the key New price before entering the PLU. This is valid for both scanning as well as manual entry. Example: Register PLU number 1 with new price of 2.00 EUR:

New price

4.5 Create a PLU during the Sale
Occasionally, a clerk may have to enter a new item, which has not been programmed in the data base of the POS. If this happens, the QMP 5000 series / QTouch2 will automatically prompt you to create this item. Press the Sub total key to confirm or the Clear key to exit the prompt. Once confirmed the QMP 5000 series will ask you for the price. Upon entry of the price, press the Sub total key again to confirm. Then enter the department to which the PLU is linked and press Subtotal to confirm. If the system has been programmed to allow for the creation of new PLU names during registration, you will be asked to enter a name for the PLU. Alternatively, the PLU will assume the name of the department that it is linked to. After confirmation with the Subtotal key the new PLU will be stored in memory for future transactions. Example: Create PLU number 123 Coke with price of 1.50 EUR, linked to department 3:
If the PLU is not yet programmed, you will be prompted to create it now: 1. Confirm and enter the price:

Sub total Sub total

2. Enter the department link:

Sub total

3. Enter the PLU name via keyboard (depends on programming):
4.6 Multiplication/Division
Instead of pressing the same item repeatedly, you may use the Multiplication key. First, enter the quantity to be rung up, followed by the Multiplication key and then the item. Depending on the programming, the Multiplication key can also be used for division. First enter the numerator and press the Multiplication key. Now enter the divider and press Multiplication again. Finally, select the corresponding PLU or department.

4.12 No Sale / Open Drawer
The No Sale function allows you to open the cash drawer without registering a sale. You can check the number of times a No Sale function has been performed in the reports. The No sale key can also be used as a reference key. To print a specific reference number on a receipt, enter the reference number and press the No sale key. Example: Enter reference number 123:
CUSTOMER LOGO 1 PLU 1 0,10 Number: 123 --------------------------1 Total 0,10

No sale

5. Corrections
5.1 Clearing of Inputs and Error Messages
To erase an incorrect entry not yet registered, and to clear any error messages just press the Clear key.

5.2 Error correction

The Error Correct key (EC) is used to clear the last item immediately. Alternatively you may use the scroll keys to select another item from the actual receipt for voiding.
CUSTOMER LOGO 1 PLU PLU 2 0,10 0,20

CURSOR

Select item
EC -1 PLU2 -0,20 --------------------------1 Total 0,10

5.3 Void function

The Void function is used to clear certain items from the current receipt. First press the Void key and then enter the item which should be cleared. You can also use a barcode scanner to enter the item number. Example: Void PLU with scan code 4912345678901:
CUSTOMER LOGO 1 PLU 1 0,PLU 2 0,20 VOID -1 PLU1 -0,10 --------------------------1 Total 0,20
Example: Void 3.50 EUR from department 1. Please note that only those amounts can be voided, which were previously entered.

5.4 Refund

A refund is used to return previously sold items. The PLUs will be added to the stock and the money is returned to the customer. The turnover in the reports will be corrected. To refund an item, press the Refund key first and then the item to be returned. The Refund key has to be pressed before each item, if more than one item is being returned. After refund the receipt can be continued with normal sales or can be closed with a payment media.
CUSTOMER LOGO REFUND -1 PLU 1 -0,10 REFUND -1 PLU 2 -0,20 ---------------------------2 Total -0,30
Example: Refund of PLU 1 and 2:

Refund

Example: Exchange of PLU 1 and 2:
Example: Refund of 3.50 EUR from department 1:

5.5 Transaction Refund

The function Transaction refund operates just as the Refund function. The difference is that the POS does not automatically return to normal sales mode after each item, but stays in refund mode until you finish the receipt with a payment. Press first the key Transaction Refund and then enter all items which should be returned. Please note that it is not possible to switch into normal sales mode. Example: Refund of PLU 1, 2 and 3:

Transrefund

5.6 Transaction Cancel

CUSTOMER LOGO

Example: 25.00 EUR Paid out:

7. Using Shift Levels

7.1 PLU/Department Shift
The PLU/department shift is a preset function to switch all article- and department keys to a second level. This is done by adding a pre-programmed offset to the actual PLU or department number. Please note that the shift is valid for the very next item, it will be automatically reset after entry. It is also possible to block the shift for either PLUs or departments.

7.2 Price Shift

The QMP 5000 series allows for more than one sales price for each PLU. This is a useful function for special occasions, such as Happy Hour or item promotions. You may program an automatic price shift based on a time period or manually change the price shift via key entry. First select the price level by pressing the corresponding key. Then, enter the PLU. Depending on the programming the price level will be reset automatically after an item, a transaction or not at all. In that case you must reset the price level manually by choosing another keyboard level. By using price levels it is also possible to realize tax shifts. In such a case the second price level has the same price but a different tax rate. Example: Shift to price level 2 and register PLU 1:

Price level 2

7.3 Tax Shift
As an alternative to the tax shift via price levels, there is a preset function to activate or deactivate certain tax rates directly. Just press the corresponding Tax key to activate or deactivate a certain tax rate. Depending on the programming the tax shift will be reset automatically after an item, a transaction, or not at all. In that case you must reset the tax manually by pressing the respective tax key again.
CUSTOMER LOGO 1 PLU 1 10,00 --------------------------1 Total 10,00 Tax 3 1,00
Example: Shift to tax 3 and register PLU 1:

Tax shift 3

7.4 Keyboard Levels
Keyboard levels are used to change the complete programming of the keyboard. As a result it is not only possible to change PLU- and department keys, but all functions. It is therefore very easy to activate time- or season-dependant actions and functions without re-programming the POS. Depending on the programming, the keyboard level will be reset automatically after an item, a transaction, or not at all. In that case you must reset the keyboard level manually by choosing another level with the corresponding key. Please make sure to program keys for resetting the level in all keyboard levels. Otherwise it is not possible to reset a certain level manually.
8. Balance Functions (Tables)
8.1 Open and Close a Balance
Tables are used to temporary store several open balances. This function is mainly used in hospitality settings in order to save and sort all items per table. Furthermore, it can be used in hotels to save room accounts or in retail applications to save accounts per customer. The QMP 5000 series therefore support three independent memory configurations for tables, rooms and accounts. The functionality of these configurations is same. Therefore they are all assigned to Balance functions. In this manual all functions are described under the heading of tables. However, all of them are operated the same way regardless it they are tables, rooms or accounts. To save a table, assign a certain number to the open receipt. Usually this number must be entered before the initial order. Depending on the programming it is also possible to enter this number at the end of the transaction and book the receipt to tables afterwards. You may either enter the table number directly and press the Table key afterwards or press the Table key first and select a table number with the cursor keys thereafter. Example: Open table 1:

Example: Split from table 1 to table 2:
8.5 Balance Clerk Transfer
If you wish to transfer any tables from one waiter to another, please use the function Clerk Transfer. To transfer all tables of a certain clerk, first log this clerk on, press the key Clerk Transfer and select a new clerk either by keyboard or by Dallas key. If you only want to transfer a single table, you should open this table before pressing Clerk Transfer and selecting the new clerk. Example: Transfer all open tables from clerk1 to clerk 2:

Clerk transfer

8.6 Modifiers and Condiments
Some special articles need to be specified by supplying cooking instructions or additional items. To do that, press the Modifier key directly after registering the PLU. Depending on the programming, it may also be necessary to select a condiment. In that case you do not need to press the Modifier key, because the condiment dialog will appear automatically. Using the cursor keys, you can now select the desired condiment and confirm with the Modifier key. When required, you can also confirm with the Multiplication key. If a PLU was ordered more than once, it is necessary to enter a number for the condiment. Enter the desired number and confirm with the Multiplication key. Thereafter, the request will be continued for the remaining PLUs. To confirm the selection for all PLUs, just press the Multiplication key without entry Example: Register PLU 1 with modifier 3:
CUSTOMER LOGO 1 STEAK 10,00 *MEDIUM --------------------------1 Total 10,00

or direct entry:

Example: Register 2 x PLU 1 with compulsory condiment:

Select condiment

9. Reports
The QMP 5000 series offer a wide range of reports to collect and monitor your sales data. All functions of the system have their own report memory in four periods. They can be checked separately as system reports or combined as free programmable user reports. The report memory of each function does not only contain the total sum, but also information about clerks and time periods. All reports can be performed as X or Z. Both types contain the same information. The X-report can be printed as a temporary report at any time, because the report data will not be cleared. The Z-report is a final report after printing the data, the report memory will be cleared.

9.1 System Reports

Each function of the POS has its own system report, which is permanent in the software. Depending on the configuration, this report can contain different information such as customer count, quantity, and amount. If you press the key SYS in mode X or Z you will receive a list of all available system reports. Now, you can select one report with the cursor keys and confirm by pressing SYS again. Alternatively, you may also enter the number of a system report directly on the SYS key. Please note the programming of the system keys. By default the SYS key is located on the key () Coupon. Flowchart:

The Electronic journal will log all operations of the POS by storing a copy of each receipt printout. Depending on the programming you can do this either in binary or in ASCII text format. If you press the key ENTER in mode X or Z you will receive a list of all available user reports. Scrolling to the end of the list, you will find the entry Electronic journal. If you select this and confirm with ENTER, a copy of the last receipt will be printed. Alternatively, you may also enter one of the following numbers directly on the ENTER key to access the electronic journal: 101 n X X Print out the last receipt only. Print out the last n receipts. Print out the complete journal. If done in Z-mode, the journal will be cleared. Clear the electronic journal without printing (only in Z). Only for PC! The journal data are saved in a special csv-format. Print out the receipts of the active clerk only.
Please note the programming of the system keys. By default the ENTER key is located on the Cash key. Examples: Print out the last receipt:
Print out the last 3 receipts:
Print out the complete journal:

9.3.1 Text Format

The Electronic journal is saved in normal text format. Journal data, saved in text format, can only be displayed and printed going backwards, beginning with the last receipt. Searching for a certain receipt number is not possible. The format of the printout depends on the programming. It is therefore possible to print out the journal in two or more columns to save paper. The text format is suitable for recording all transactions and reports as well as for controlling or exporting data to other applications. 34

9.3.2 Binary Format

The Electronic journal is saved in binary format. Any receipt can be recalled by number for controlling purposes or print out. Please note that only sales receipts are saved. The increasing receipt number is used as reference to navigate through the journal. Reports and programming are not saved in the binary electronic journal. To recall the last receipt, press the keys PAGE UP or CURSOR UP in mode R or M. Using the keys PAGE DOWN or CURSOR DOWN you receive the first receipt. If you want to view a certain receipt, just enter the receipt number before pressing PAGE UP or CURSOR UP. After the initial recall you may use the scroll keys to navigate through the journal entries. If you are in manager mode (M), you can print out a copy of the activated receipt by pressing the Subtotal key. If you print a copy of a table invoice, the endorsement message will be added automatically. Example: Search receipt number 15 and print out a copy:

key table. The register will recognize the entry as a scan code when MORE then 5 digits are entered. Normal key codes have a value of maximal 5 digits. This means that when you want the program a PLU with scan code 123 you MUST enter 000123. Suppose this PLU is located at record number 5 the register will put 10005 as key code which is also shown on the display. When you enter 123 the register will program key code 123. USING PLUS WITH SCANCODES IN COMBINATION WITH BALANCES On the Balance the Index Number of the PLU is stored so at the moment it is NOT ALLOWED to create or delete PLU when there are still balances open because the sequence of the index file will be changed which will result in wrong PLU on invoices.
10.5 Program Version and Test Routines
The QMP 5000 series have a set of test routines built-in to check certain hardware components and receive information about the installed drivers and software version. Enter the test number in mode P and confirm with the key TYPE. Please note the programming of the system keys. By default the TYPE key is located on the key PLU. The following test routines are available: 401 Display Test Print out Program Version Init printer Transaction Test Direct Sale Transaction Test Tables
--------------------------F: 1v-WE P: QC061010 C: QMP 5000 RAM: 8192K SERIAL#: 1234567 MAC: 4B 0D ---------------------------
Example: Print out the actual software version (only in P mode):

11. Training Mode

The training mode is used to test all functions of the QMP 5000 series without adding the turnover to the reports. The report memory will not be changed and all counters remain constant. Please note that in this mode all receipts will be automatically marked as Training. In order to access the training mode, a pre-programmed training clerk must be signed-in. Training mode will remain activated until a new clerk is assigned. You will have full access to all registration and programming functions for testing and training purposes.

12. Instructions for Use

12.1 Thermal printer paper insertion
1. Turn the Cash Register on. 2. Using scissors cut the edge of the paper roll as shown below.
3. Open the printer cover. 4. Insert the paper roll with the correct direction. 5.
6. Hold both edges of the paper and insert it straight into the paper funnel. 7. Close the printer cover. To remove the paper roll, follow the steps below: 1. 2. 3. 4. Turn on the Cash Register and open the printer cover. Cut the paper off between printer and paper roll. Remove the paper roll from the bottom housing. Press the FEEDkey to remove the remaining paper.