User Manual

Dear valued customer!
On behalf of our proud company we wish to welcome you to the QUORION family of fine business machines. We sincerely hope you will appreciate the many benefits of being associated with a distinguished product name that represents both quality and commitment to customer satisfaction.
The QUORION QTouch 15 is fully customizable and yet simple to operate. Users can easily adapt it to any type of retail/scanning or hospitality system. Moreover, our dynamic software generates a compatible environment for a wide array of peripheral devices. It is exactly this versatility and quality that has made us successful among our multinational customers.
It is therefore with great pride that we look forward to continuing our close collaboration with our customers. Your QUORION Team
1. General Information... 5
1.1 Technical Data.... 5 1.2 Components of QTouch 15.... 6 1.3 Interfaces.... 6 1.4 Operating modes.... 7 1.5 Names of Keys and Their Function... 8
2. Getting Started.... 10 3. Sign in and Register... 10
3.1 Sign in a Clerk/Sales Person.... 10 3.2 Register a Department.... 11 3.3 Register Pre-Programmed PLUs.... 11 3.4 Enter a New Price.... 11 3.5 Create a PLU during the Sale... 12 3.6 Multiplication/Division.... 13 3.7 Holding a Sale.... 14 3.8 Tendering in Local Currency.... 14 3.9 Tendering in Foreign Currency... 15 3.10 Receipt On/Off and Receipt Copy... 15 3.11 Time and Date.... 15 3.12 No Sale / Open Drawer.... 15

4. Corrections.... 16

4.1 Clearing of Inputs and Error Messages.... 16 4.2 Error correction.... 16 4.3 Void function.... 16 4.4 Refund..... 17 4.5 Transaction Refund.... 17 4.6 Transaction Cancel.... 18 4.7 Tender Correction.... 18
5. Discounts, RA and PO... 18
5.1 Percentage Discount/Surcharge... 18 5.2 Amount Discount/Surcharge.... 19 5.3 Received on Account / Paid Out... 19
6. Using Shift Levels.... 20
6.1 PLU/Department Shift.... 20 6.2 Price Shift.... 20 6.3 Tax Shift.... 20 6.4 Keyboard Levels..... 21
7. Balance Functions (Tables)... 21
7.1 Open and Close a Balance.... 21 7.2 Print the Invoice.... 22 7.3 Transfer Balance..... 22 7.4 Splitting a Balance.... 23 7.5 Balance Clerk Transfer... 23 7.6 Modifiers and Condiments.... 24

8. Reports.... 24

8.1 System Reports.... 25 8.2 User Reports.... 25 8.3 Electronic Journal.... 26 8.3.1 Text Format.... 26 8.3.2 Binary Format..... 27

9. Programming.... 27

9.1 Programming of Date and Time.... 27 9.2 Easy Programming.... 28 9.3 Scanning.... 28 9.4 Program Version and Test Routines.... 30
10. Training Mode... 31 11. Instructions for Use.... 31
11.1 Touch Screen.... 31 11.2 Shutdown the System... 31 11.2 Power Supply and Interfaces... 31 11.3 Cleaning..... 31 11.4 Wake up from standby modus.... 32 11.5 Service and Maintenance... 32
12. Error Messages... 32 13. Information on the Electromagnetic Compatibility and Safety. 33 Appendix A.... 34

IMPORTANT!

Finger Touch Screen! Use only
your finger to operate this Touch Screen nothing else! change the BIOS settings except the boot priority

and order.

Please don't
All other BIOS changes will cause the loss of warranty!

1. General Information

1.1 Technical Data
500 MHz VIA Eden CPU, passive cooling 512 MB DDR2 SDRAM 533 MHz (upgradable to 1 GB) VIA S3 Unichrome Pro integrated graphics with 64 MB shared memory 1 GB IDE Flash Module (for Linux installations, upgradable to HDD 160 GB) Case cooling with 2 temperature controlled fans (super silent) Standard human interface: 15 TFT display (1024x768) with touch screen Interfaces: 3 external serial ports (COM1, COM2, COM3, all powered 5V @ Pin 9) 2 external USB 2.0 ports PS2 mouse connector PS2 keyboard connector 2 external Gigabit Ethernet connectors secondary display connector VGA 1 audio connector Power supply 12V 5.5A DC external power supply Optional devices internal graphical VFD customer display 140x16 dots (2 lines 20 characters with 5x7 font, currently: Noritake GU140X16J; internal connected to COM4, 38400 8N1, hardware flow control; available now) internal clerk keylock (available in the future) internal cash drawer connections (available in the future) additional internal USB connectors (available in the future) additional internal powered serial port (available in the future)

Percent Minus

- used to deduct percentage values from the total

Coupon Key

- used to deduct fixed amounts from the total

No Sale

- prints a reference number / opens the cash drawer

Key Label

SUB TOTAL
Key Name Sub Total Cash Payment
Key Function - calculates sub total - prints out receipt copy if no receipt opened - used to tender payments in cash

Check Payment

- used to tender payments in check

Card Payment

- used to tender payments in card - shift department key levels - shift PLU key levels - calculate amounts in foreign currency
Shift Key Foreign Currency Exchange Receipt Hold
- temporarily holds a sale to be recalled later

Receipt on/off

Receipt On/Off
- receipt printer can be switched on or off

CURS OR

Scroll Cursor
- used to scroll the display selection by one line

Scroll Page

- used to scroll the display selection by one page

Table #

Table Number
- used to open or close a table

Table split

Table Split
- separates single articles of a table

Table trans.

Table Transfer
- transfers an existing table to another table

Print invoice

Print Invoice
- closes table and prints invoice - closes table and prints invoice including endorsement message - prepares instructions for a particular article

Guest invoice

Print Guest Invoice

Modi #

Modifier

2. Getting Started

Place the QTouch 15 on a stable or even surface. Use it only within the operating temperature range (see technical data) and protect it from splashes and high humidity. The QTouch 15 come with an external power supply. First, please check if the specifications printed on the label fit your local voltage. If so, connect the power pack to the QTouchPC. The power plug is at the rear next to the interfaces. Now connect the power supply with the power circuit and turn on the QTouch 15 with the main switch. The QTouch 15 will now load the operating system and automatically launch the cash register program. You may immediately start working with your new system.

3. Sign in and Register

3.1 Sign in a Clerk/Sales Person
A clerk is the person who is working on the point-of-sale and performing registrations. Before starting any transaction, it is necessary to sign in a clerk. Now all sales and actions can be assigned to each single clerk in the reports. Furthermore, it is possible to define individual access rights for each clerk (e.g. for refund or program modifications). Sales persons are employees who do not work directly at the but their sales data should also be saved in the reports. This can be used to calculate commissions, for instance. To sign in a clerk or sales person you may use either a Dallas-Key or the keyboard. The key has the advantage of security, because each key is unique and cannot be duplicated. To sign in, simply place your key on the respective magnetic lock. As long as the key is attached, you are logged into the system. If you remove the key, you will automatically log out. The QTouch 15 is blocked until a clerk signs in again. To sign in with the keyboard it is necessary to have a dedicated clerk button on the keyboard. If you push this key, you will see a list of all programmed clerks. Use the scroll keys or enter a number to select a certain clerk. Alternatively, you may also enter the clerk number directly on the clerk button or define a dedicated key for each clerk. Depending on the programming, it may be necessary to enter an additional code number to sign in. Example:

Enter code number

3.2 Register a Department
Department keys may be used either to enter free prices or to select PLUs from a list. If you press a department key without entry, you will see a list with all PLUs which are linked to that department. Use the scroll keys or enter a number to select a certain PLU from that list. If you wish to register an undefined price for a department, just enter the price with the numeric keys and press the respective department key. Example: Register 2.00 EUR in department 3:
CUSTOMER LOGO 1 Department 2,00 --------------------------1 Total 2,00
3.3 Register Pre-Programmed PLUs
Pre-programmed PLUs are registered by entering the respective number on the PLU key. The preprogrammed price and the description are now read from memory. Alternatively, you may also program direct keys for certain PLUs on the keyboard. You only need to press one key for registering a PLU. If you are working with scan codes, you may either enter the code number by keyboard or use a barcode scanner. In that case, you do not need to press any additional key the PLU will be registered directly. Example: Register PLU number 123:
CUSTOMER LOGO 1 PLU23 5,00 --------------------------1 Total 5,00

3.4 Enter a New Price

It is possible to change the price of a PLU for a transaction. Simply enter the new price and press the key New price before entering the PLU. This is valid for both scanning as well as manual entry. Example: Register PLU number 1 with new price of 2.00 EUR:

New price

3.5 Create a PLU during the Sale
Occasionally, a clerk may have to enter a new item, which has not been programmed in the data base of the POS. If this happens, the QTouch 15 will automatically prompt you to create this item. Press the Sub total key to confirm or the Clear key to exit the prompt. Once confirmed the QTouch 15 will ask you for the price. Upon entry of the price, press the Sub total key again to confirm. Then enter the department to which the PLU is linked and press Subtotal to confirm. If the system has been programmed to allow for the creation of new PLU names during registration, you will be asked to enter a name for the PLU. Alternatively, the PLU will assume the name of the department that it is linked to. After confirmation with the Subtotal key the new PLU will be stored in memory for future transactions. Example: Create PLU number 123 Coke with price of 1.50 EUR, linked to department 3:
If the PLU is not yet programmed, you will be prompted to create it now: 1. Confirm and enter the price:

Sub total Sub total

2. Enter the department link:

Sub total

3. Enter the PLU name via keyboard (depends on programming):
3.6 Multiplication/Division
Instead of pressing the same item repeatedly, you may use the Multiplication key. First, enter the quantity to be rung up, followed by the Multiplication key and then the item. Depending on the programming, the Multiplication key can also be used for division. First enter the numerator and press the Multiplication key. Now enter the divider and press Multiplication again. Finally, select the corresponding PLU or department.
CUSTOMER LOGO 5 Department 1 17,PLU 25 3,4912345678901 3,00 0.2 PLU 2 1,20 --------------------------11.2 Total 24,70
Example: Register 5 x 3.50 EUR in department 1:
Example: Register 3 x PLU 25:
Example: Register 3 x the scan code 4912345678901:

Scan 4912345678901

Example: Register 1/5 of PLU 2:

3.7 Holding a Sale

The Hold function is used to temporary save an open receipt, e.g. because a customer has to stop the registration of his items and you wish to tend on the next customer. Press the Hold key to save the open receipt. By pressing the Hold key again and the old receipt will be recalled. Please note that all transactions on hold must be closed before a Z-report can be performed!
CUSTOMER LOGO 1 PLU 1 0,10 --------------------------1 On Hold 0,10
CUSTOMER LOGO 1 Recall 0,PLU 2 0,20 --------------------------2 Total 0,30

3.8 Tendering in Local Currency
Any sale will be closed by entering a payment media key. There are keys for various tenders programmed on the keyboard, usually CASH, CHECK and CARD. Additional tenders may be programmed if necessary. It is recommended to press the Subtotal key before tendering, to have the possibility to check the subtotal and to enter the tendered amount. The QTouch 15 will then automatically calculate the change owed to the customer. Example: 1.00 Euro CASH payment:
CUSTOMER LOGO Sub total 2 Cola 0,40 0,80 --------------------------2 Total 0,80 Tendered 1,00
Generally, it is also possible to split the subtotal to different tenders. After each tender the QTouch 15 will show the short amount on the display. Example: 1.00 Euro CARD payment, short CASH payment:

Change

3.9 Tendering in Foreign Currency
In addition to the local currency the QTouch 15 can operate with different foreign currencies, which are saved separately in the reports. Just press the FCE key instead of Subtotal to convert the total amount in a pre-programmed foreign currency. On the display the new amount in foreign currency will now appear. Select a tender as described above and the change amount will be calculated either in local or in foreign currency, depending on programming. Example: 1.00 Dollar CASH payment:

EUR FCE

CUSTOMER LOGO 2 Cola 0,40 0,80 --------------------------2 Total 0,80 USD Tendered 1,00
3.10 Receipt On/Off and Receipt Copy
If a receipt does not have to be printed at all, you may switch off the receipt printer by pressing the Receipt on/off key. To reactivate the printer, simply press the Receipt on/off key again. In any case you can print a receipt copy by pressing the Sub total key after a sale.

3.11 Time and Date

If all receipts are closed, you can view the current time and date in the display by pressing the Multiplication key. Depending on the programming this information will be shown automatically after a certain time has passed. All models with graphical display can also show a programmable customer logo.
3.12 No Sale / Open Drawer
The No Sale function allows you to open the cash drawer without registering a sale. You can check the number of times a No Sale function has been performed in the reports. The No sale key can also be used as a reference key. To print a specific reference number on a receipt, enter the reference number and press the No sale key. Example: Enter reference number 123:
CUSTOMER LOGO 1 PLU 1 0,10 Number: 123 --------------------------1 Total 0,10

No sale

4. Corrections
4.1 Clearing of Inputs and Error Messages
To erase an incorrect entry not yet registered, and to clear any error messages just press the Clear key.

4.2 Error correction

The Error Correct key (EC) is used to clear the last item immediately. Alternatively you may use the scroll keys to select another item from the actual receipt for voiding.
CUSTOMER LOGO 1 PLU PLU 2 0,10 0,20

CURSOR

Select item
EC -1 PLU2 -0,20 --------------------------1 Total 0,10

4.3 Void function

The Void function is used to clear certain items from the current receipt. First press the Void key and then enter the item which should be cleared. You can also use a barcode scanner to enter the item number. Example: Void PLU with scan code 4912345678901:
CUSTOMER LOGO 1 PLU 1 0,PLU 2 0,20 VOID -1 PLU1 -0,10 --------------------------1 Total 0,20
Example: Void 3.50 EUR from department 1. Please note that only those amounts can be voided, which were previously entered.

4.4 Refund

A refund is used to return previously sold items. The PLUs will be added to the stock and the money is returned to the customer. The turnover in the reports will be corrected. To refund an item, press the Refund key first and then the item to be returned. The Refund key has to be pressed before each item, if more than one item is being returned. After refund the receipt can be continued with normal sales or can be closed with a payment media.
CUSTOMER LOGO REFUND -1 PLU 1 -0,10 REFUND -1 PLU 2 -0,20 ---------------------------2 Total -0,30
Example: Refund of PLU 1 and 2:

Refund

Example: Exchange of PLU 1 and 2:
Example: Refund of 3.50 EUR from department 1:

4.5 Transaction Refund

The function Transaction refund operates just as the Refund function. The difference is that the does not automatically return to normal sales mode after each item, but stays in refund mode until you finish the receipt with a payment. Press first the key Transaction Refund and then enter all items which should be returned. Please note that it is not possible to switch into normal sales mode. Example: Refund of PLU 1, 2 and 3:

Transrefund

4.6 Transaction Cancel
The Transaction cancel is used to void a complete receipt before it is finalized with a payment. Simply press the key Transaction cancel to automatically void all items from the current receipt.

4.7 Tender Correction

With the function Tender Correction you may change any amount from one payment media to another. First press the key Tender Correction, enter the desired amount and then select the payment media from which this amount should be rebooked. Now, the amount is opened again and can be assigned to any other payment. It is also possible to split the amount to more than one payment media.

CUSTOMER LOGO Tender correction

Cash Card

-5,00 5,00
Example: Rebook 5.00 EUR from CASH to CARD:

Tender correct.

5. Discounts, RA and PO
5.1 Percentage Discount/Surcharge
Discounts are price deductions on single items or on the sub total of the receipt. To enter a discount, first ring up the item, then enter the discount percentage and press the %(-) key. If the discount should be valid for the entire receipt, press the Subtotal key first and then enter the percentage on %(-) key. Likewise discounting items is also possible to order surcharges. In that case please use the function %(+). In both cases the percentage values can be preprogrammed to avoid mistakes and manipulation. Furthermore, it is possible to block single or subtotal discounts and to set maximum limits.
CUSTOMER LOGO 1 PLU 1 10,PLU 2 5,00 -10% Rabatt -0,50 --------------------------2 Total 14,50
Example: Percentage discount of 10% to PLU 2:
5.2 Amount Discount/Surcharge
Similarly, it is possible to use amount rebates. The only difference is that no percentages are calculated but rather total amounts such as coupons are subtracted/added. Enter the amount directly after the item or the subtotal and press the (-) or (+) key to subtract or add the entered amount from/to the actual price. Amount discounts and surcharges can be pre-programmed or blocked in the same way as percentage rebates.
CUSTOMER LOGO 1 PLU 1 10,PLU 2 5,00 COUPON -1,00 --------------------------2 Total 14,00
Example: Discount a pre-programmed COUPON amount from the total:
5.3 Received on Account / Paid Out
Cash can be paid out of the cash drawer for special purposes, such as petty cash, etc. This is referred to as a Paid Out (PO). Conversely, cash can also be added to the cash drawer. This transaction is known as Received on Account (RA). Adding more cash to the cash drawer is another example of Received on Account. In both cases enter the amount first and then press either the key RA or PO. Depending on the programming of the the operation will be automatically finalized with the Cash key or can be continued as a normal receipt. Example: 25.00 EUR Received on account:

CUSTOMER LOGO

Example: 25.00 EUR Paid out:

6. Using Shift Levels

6.1 PLU/Department Shift
The PLU/department shift is a preset function to switch all article- and department keys to a second level. This is done by adding a pre-programmed offset to the actual PLU or department number. Please note that the shift is valid for the very next item, it will be automatically reset after entry. It is also possible to block the shift for either PLUs or departments.

6.2 Price Shift

The QTouch 15 allows for more than one sales price for each PLU. This is a useful function for special occasions, such as Happy Hour or item promotions. You may program an automatic price shift based on a time period or manually change the price shift via key entry. First select the price level by pressing the corresponding key. Then, enter the PLU. Depending on the programming the price level will be reset automatically after an item, a transaction or not at all. In that case you must reset the price level manually by choosing another keyboard level. By using price levels it is also possible to realize tax shifts. In such a case the second price level has the same price but a different tax rate. Example: Shift to price level 2 and register PLU 1:

Price level 2

6.3 Tax Shift
As an alternative to the tax shift via price levels, there is a preset function to activate or deactivate certain tax rates directly. Just press the corresponding Tax key to activate or deactivate a certain tax rate. Depending on the programming the tax shift will be reset automatically after an item, a transaction, or not at all. In that case you must reset the tax manually by pressing the respective tax key again.
CUSTOMER LOGO 1 PLU 1 10,00 --------------------------1 Total 10,00 Tax 3 1,00
Example: Shift to tax 3 and register PLU 1:

Tax shift 3

6.4 Keyboard Levels
Keyboard levels are used to change the complete programming of the keyboard. As a result it is not only possible to change PLU- and department keys, but all functions. It is therefore very easy to activate time- or season-dependant actions and functions without re-programming the POS. Depending on the programming, the keyboard level will be reset automatically after an item, a transaction, or not at all. In that case you must reset the keyboard level manually by choosing another level with the corresponding key. Please make sure to program keys for resetting the level in all keyboard levels. Otherwise it is not possible to reset a certain level manually.
7. Balance Functions (Tables)
7.1 Open and Close a Balance
Tables are used to temporary store several open balances. This function is mainly used in hospitality settings in order to save and sort all items per table. Furthermore, it can be used in hotels to save room accounts or in retail applications to save accounts per customer. The QTouch 15 therefore support three independent memory configurations for tables, rooms and accounts. The functionality of these configurations is same. Therefore they are all assigned to Balance functions. In this manual all functions are described under the heading of tables. However, all of them are operated the same way regardless it they are tables, rooms or accounts. To save a table, assign a certain number to the open receipt. Usually this number must be entered before the initial order. Depending on the programming it is also possible to enter this number at the end of the transaction and book the receipt to tables afterwards. You may either enter the table number directly and press the Table key afterwards or press the Table key first and select a table number with the cursor keys thereafter. Example: Open table 1:
Example: Select table from the list:
Once you completed the current order, you may close the table by pressing the Table key again. All items are saved to the table memory now. Depending on the programming certain items will be sent to the kitchen printer.

7.2 Print the Invoice

To invoice a table you must re-open it first. All ordered items and the subtotal will be displayed. Now press the key Print Invoice. You may choose to finish the table immediately by payment or receive a proforma invoice. This allows the customer to check the invoice first and select a payment media. After printout of a proforma invoice, the table will be closed, but stays in memory until final payment. Before payment you may enter the tendered amount. This will cause the to calculate the change amount. If you need an extended invoice with additional text lines, use the key Guest Invoice instead of Print Invoice.

INVOICE Table #

--------------------------2 Cola 1,40 2,Burger 2,00 4,00 --------------------------4 Total 6,80 Tendered 10,00
Example: Print final invoice of table 1 with CASH:
Example: Print proforma invoice of table 1:

7.3 Transfer Balance

Occasionally, it is necessary to transfer the complete table contents from one table to another to combine two tables, for instance. To do that you should first open the table you want to transfer and press the key Table Transfer. If the table was already opened and any new items were entered, you have to close and re-open it. Table Transfer is only possible with new opened tables. Now enter the number of the new table and confirm with the Table key. Alternatively, you may press the Table key without entry and select a number from the list with the cursor keys (see Open and Close Balances). Example: Transfer all items from table 1 to table 2:

Table transfer

7.4 Splitting a Balance
The function Table Split is used to create more than one invoice from the same table. This may be necessary if the guests of one table wish to pay separately, for example. To split a table, first open it and press the key Table split. If the table was already opened and any new items were entered, you have to close and re-open it. Table Split is only possible with newly opened tables. Now use the cursor keys to select the items, which should be split and confirm each item with the Table Split key. By pressing the Subtotal key you may check the sum of all items at any time. To finish splitting you have two options: If you want to print out the invoice of the split items directly, you should press the key Invoice and enter the payment media. Alternatively, you may move the split items to another table. In that case please enter the new table number on the Table key or select a table with the cursor keys. Example: Split from table 1 to invoice:

8.3.2 Binary Format

The Electronic journal is saved in binary format. Any receipt can be recalled by number for controlling purposes or print out. Please note that only sales receipts are saved. The increasing receipt number is used as reference to navigate through the journal. Reports and programming are not saved in the binary electronic journal. To recall the last receipt, press the keys PAGE UP or CURSOR UP in mode R or M. Using the keys PAGE DOWN or CURSOR DOWN you receive the first receipt. If you want to view a certain receipt, just enter the receipt number before pressing PAGE UP or CURSOR UP. After the initial recall you may use the scroll keys to navigate through the journal entries. If you are in manager mode (M), you can print out a copy of the activated receipt by pressing the Subtotal key. If you print a copy of a table invoice, the endorsement message will be added automatically. Example: Search receipt number 15 and print out a copy:

9. Programming

This manual only discusses the operation of the QTouchPC. It does not contain detailed information on how to configure and program your system. If you have questions referring to programming, please ask your local QUORION dealer. He will gladly help you. The following illustrations merely described how to set date and time and how to program minor article modifications such as price- or stock-changes during the day.
9.1 Programming of Date and Time
Programming the date and time is easily achieved in mode P, using the system keys DATE and TIME, which are programmed by default on the function keys Void and EC. Enter the date in the format DDMMYYYY and confirm with the DATE key. The new date will be activated immediately. Enter the time in the format HHMM and confirm with the TIME key. The new time will be activated immediately. Example: Set new time 8:00 (only in P):

9.2 Easy Programming

The easy programming of PLUs is done in manager mode (M) only. To program a PLU enter the number of the data field you want to change and confirm with the Subtotal key. The following data fields are available: Sales Price Cost Price Description Description 2 Department Link Add Stock Subtract Stock Minimum Stock
After selecting a data field, enter the new value, confirm it by pressing Subtotal again, and choose a PLU to be programmed. This can be done either by pressing a direct PLU key or by entering the number on the PLU key. If you want to continue programming articles, you may repeat the same steps. To finish the programming mode press the key Subtotal without entry. Example: Change price of PLU 5 to 2.00 EUR:

9.3 Scanning

When scanning codes are activated in the configuration of the application it is possible to create and/or delete items on the cash-register either in Program Mode or during transaction when an item is not found. Furthermore there are some special maintenance procedures which are can be activated in Manager or programming mode. It is possible to connect two scanners to the register. You can activate them by programming parameter 56 & 57 also check option# 78 for check digit verification when scanning. CREATING ITEMS in Transaction Mode When Option#79 is set the register will prompt for creation of an article when not found. If you want to create it you must confirm by pressing the SUBTOTAL key or abort by pressing CLEAR (Note that you can press the CLEAR key at any stage to abort!!). The register will now prompt for: 1 - The PRICE which you must enter on the SUBTOTAL key 2 - The Department which you must enter on the SUBTOTAL key 3 - The Descriptor when Option# 80 is set which you must enter on the SUBTOTAL key 4 -Now the article is registered. Note: From Release XX030605 on it is also possible to enter the PRICE directly on a fixed DEPARTMENT key instead of entering the price and department on the subtotal key. CREATING ITEMS in Program Mode When you are in Program Mode# 20 (PLU programming) you can scan the code or enter the code on the X key. When not found the register will ask you for creation which must be confirmed by pressing the CR (User Report) key. 28
DELETING ITEMS in Program Mode When you are in Program Mode# 20 (PLU programming) can also delete codes. When you enter ZERO on the X key the register will ask you if you want to delete the current code which must be confirmed by pressing the CR (User Report) key. Note that the records are only marked for deletion so they will only free up their space after PLU FILE MAINTENANCE. PLU FILE MAINTENANCE When using scan codes the register uses internally an INDEX file which is sorted so the register can find a code very fast. Because the PLU file can grow very large (max 50000) when using scan codes the register will store the newly created articles in a separate UPDATE file which is located at the end of the PLU file. The maximum size of the UPDATE file is HALF of the FREE SPACE in the PLU file. When for example the free space is 100 you can create 50 new items before the register will give the message to re-index the file. After re-indexing the file the remaining free space is 50 so you can again create 25 new articles. You can continue until the free space is only 1 record. Note that is important that the UPDATE file doesnt grow to large (over 1000 articles) because this will have effect on the speed of creating new articles. For maintenance of the PLU file there are the following commands: 100 MERGE and DELETE This command will MERGE the UPDATE and the BASE FILE and DELETE the articles marked for deletion. This command can be used when new item are created and items were deleted. 101 MERGE This command will MERGE the UPDATE and the BASE FILE. This command can be used when only new item are created. 102 DELETE This command will DELETE the articles marked for deletion. This command can be used items were only deleted. 103 CHECK STATUS This command will print and display the number of articles in the BASE and UPDATE file. 255 CLEAR COMPLETE PLU FILE This command will clear the complete PLU file. Note that PLU sales and inventory information is also cleared. The command can be issued in programming mode on the TYPE key and in MANAGER mode on the SUBTOTAL key. Note that COMMAND 255 to clear to complete PLU file is only available in PROGRAM MODE. PLUS WITH SCANCODES ON KEYBOARD When using scan codes it is also possible to put a PLU directly on the keyboard of the register. Because the key code as programmed in the key table contains the record number in the PLU Index file and not the scan code there are a few points you must keep in mind. 1 PLU File Maintenance Maintenance of the PLU file like creating and/or deleting PLUs should be done either on the computer OR on the register but NOT ON BOTH because this will result in different Index files for the computer and register. 2 Programming PLU keys in WQPROG When programming PLU keys in WQPROG you must enter the scan code in the code field. 3 Programming PLU keys on the Register

To shutdown the system, do not use the Main switch! In the menu on the display you can see in the up right corner a Button. You have to press it and answer the following question with yes. The system now should shutdown.
11.2 Power Supply and Interfaces
Please use the delivered power supply for the QTouch 15 only. The usage of other power supplies may damage your system. No liability is accepted for such damages. The interface connections should only be plugged if the system is switched off. Please note also the maximum cable lengths of 5 meters for USB and 15 meters for RS232.

11.3 Cleaning

To clean your QTouch 15 please use a lint-free dry or slightly damp cloth only. Disconnect the system from the power supply before cleaning. Do not use any abrasive substances or agents containing solvents. Special caution is required when cleaning the display. Be careful not to scratch the surface and prevent any liquids from entering the housing. The touch screen may only be touched with fingers. Do not use any pens, pencils or other sharp objects which can scratch the surface. No liability is accepted for such damages.
11.4 Wake up from standby modus
To wake up the system from standby modus please touch the Touch screen only in the marked area (see picture below).

Touch screen

Dont Touch
11.5 Service and Maintenance
The QTouch 15 do not contain any components, which can be serviced or repaired by the user. Please have all maintenance performed by a qualified QUORION dealer. Unauthorized manipulations may lead to a loss of warranty.

12. Error Messages ID

Error Description
Invalid Entry Invalid Time Invalid Date Invalid Article Unknown Report Invalid Function Transbuf. Full Still in Transaction User Break No Under/Tender Still in Tender Scanning Error Select Clerk Select Salesperson Item not Sold No Price Entered No Zero Price Closed Drawer Manager Required Entry to High Discount not Allowed Correct not Allowed Already Discounted Enter Quantity Journal Full Enter Balance # Invalid Balance Wrong Clerk Closed Balance Print Invoice 32

Receipt Paper End Journal Paper End Slip No Paper Logging Error KP Error Balance not Open Invoice Buffer Full Balance Used PLU File Full Reindex PLU File
13. Information on the Electromagnetic Compatibility and Safety

CE Conformance

This QUORiON cash register conforms to the European Communitys EMV 2004/108 directive. The cash register fulfills the following technical European requirements: EN 55022: Norm values and measuring procedures for radio interference properties characteristics of information technology devices EN 55024: Norm values and measuring procedures for the interference resistance properties characteristics of information technology devices EN 60950: Security measurements for the installation of IT
A "conformance explanation" in accordance with the directives and standards cited on top has been delivered and can be reviewed with QUORiON Data Systems GmbH An der Klinge Erfurt (Email: rd@quorion.de; web: www.quorion.de) REMARK: If the cash register is installed in a system with other devices and components, all other devices and components must each show EMV conformance to the norm. According to the EMV 2004/108 directive as well as EC and national laws, the system integrator is responsible to ensure that the built system complies with regulations Power Cord Exchange The power cord can only be exchanged by a certified technician. The same type of cord has to be used.

Appendix A

Special BIOS settings for QUORiON QTouch 15 (500 MHz VIA Eden) Standard CMOS Features Date Time Drive A Halt On Advanced BIOS Features Hard Disk Boot Priority First Boot Device Second Boot Device Third Boot Device Boot Other device Advanced Chipset Features AGP & P2P Bridge Control Select Display Device Panel Type Init Display First Integrated Peripherals VIA OnChip PCI Device USB Emulation Onboard Serial Port 3 Serial Port 3 Use IRQ Onboard Serial Port 4 Serial Port 4 Use IRQ Save & Exit Setup ON 3E8 IRQ5 2E8 IRQ5 (!) Y ( Enter) CRT+LCD 1024x768x24 1CH (for LG LM150X08) AGP 1. TRANSCEND Hard Disk*) USB-CDROM Hard Disk Disabled current date current time None All, But Keyboard
All the other settings: Default or as user requests.
1.50.417350 BA-englisch GB QTouch 15 QUORION CE (Stand: 01.10.10)

Anhang

Anhang A
Spezielle BIOS Einstellungen fr die QUORiON QTouch 15 PC (1,6 GHz ATOM) Standard CMOS Features Date Time Drive A Halt On Advanced CMOS Features Hard Disk Boot Priority First Boot Device Second Boot Device Third Boot Device Boot Other device Advanced Chipset Features Boot Display Panel Number Integrated Peripherals Onboard Serial Port 3 Serial Port 3 Use IRQ Onboard Serial Port 4 Serial Port 4 Use IRQ USB Device Settings USB Keyboard Function USB Keyboard Function PnP/PCI Configurations Init Display First PC Health Status Shut Down Temperature Alle anderen Einstellungen: Default *) Nach der Installation auf Hard Disk ndern. 80 C Onboard Enabled Enabled 3E8 IRQ5 (default) 2E8 IRQ10 (default) CRT+LCD 1024x768x24bit 1CH Bootable Add-In Card (fr Installation) *) USB-CDROM (fr Installation) *) USB-CDROM Hard Disk Disable current date current time None All, But Keyboard
1.50.417354 BA-deutsch DE QTouch 15 PC 1,6GHz ohne Betriebssystem (Stand: 13.10.09)