4-Line Intercom Speakerphone with Answerer and Caller ID Users Guide
Please read this manual before operating product for the rst time.

Model 25415

Important Information Equipment Approval Information
Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA.
1 Notication to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this information to your telephone company. The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your local telephone company. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. Notes This equipment may not be used on coin service provided by the telephone company. Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if you are on a party line. Check with your local telephone company. Notice must be given to the telephone company upon permanent disconnection of your telephone from your line. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this product does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualied installer. Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone company must: (1) promptly notify you of such temporary discontinuance; (2) afford you the opportunity to correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations. The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.
2 Rights of the Telephone Company

Interference Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is receiving the interference). Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna. Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected.

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
THE EXCLAMATION POINT WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF IMPORTANT INSTRUCTIONS ACCOMPANYING THE PRODUCT.
SEE MARKING ON BOTTOM / BACK OF PRODUCT

Table of Contents

EQUIPMENT APPROVAL INFORMATION..2 INTERFERENCE INFORMATION...2 FCC RF RADIATION EXPOSURE STATEMENT...3 LICENSING....3 HEARING AID COMPATIBILITY..3 PARTS CHECKLIST...5 TELEPHONE JACK REQUIREMENTS...5 BASE LAYOUT....5 IMPORTANT INSTALLATION INFORMATION...6 IMPORTANT INSTALLATION GUIDELINES...6 INSTALLING THE PHONE...6 DATA PORT....8 SYSTEM VERIFICATION....8 OTHER SYSTEM PHONES...8 PROGRAMMING THE TELEPHONE...8 LANGUAGE.... 8 RINGER TONE.... 8 PRIORITY LINE.... 9 DELAY RING.... 9 PHONE ID.... 9 PHONE NAME.... 9 INTERCOM AUTO ANSWER...10 FLASH TIME....10 CALL ALERT TONE....10 NO UNKNOWN/BLOCKED...10 DISPLAY CONTRAST....11 LOCAL AREA CODE...11 REGIONAL AREA CODES...11 MANUALLY SETTING THE TIME AND DATE...11 HOUR FORMAT....12 RESTORING THE DEFAULT SETTINGS..12 PROGRAMMING THE ANSWERING MACHINE... 12 PICKUP DELAY....12 MESSAGE LENGTH....13 CALL SCREENING...13 MESSAGE INTERRUPT...13 REMOTE PASSWORD....13 MAILBOX....14 PROGRAMMING THE AUTO ATTENDANT.. 14 AUTO ATTENDANT PICKUP DELAY...14 SET DAY TIME FOR AUTO ATTENDANT...14 SET NIGHT TIME FOR AUTO ATTENDANT...15 SET NIGHT TIME ON / OFF...15 SET WEEKEND GREETING...15 SET VALID ID...15 BASIC OPERATION... 16 MAKING CALLS WITH THE HANDSET...16 MAKING CALLS WITH THE SPEAKERPHONE..16 MAKING CALLS WITH THE OPTIONAL HEADSET...16 PRE-DIALING....16 ANSWERING CALLS....16 SWITCHING BETWEEN THE SPEAKERPHONE, HANDSET, AND HEADSET..17 MUTE....17 DO NOT DISTURB....17 HOLD....17 FLASH....17 REDIAL.....17 REVIEWING THE REDIAL NUMBERS...17 TRANSFERRING A CALL TO ANOTHER STATION..18 RECEIVING A TRANSFERRED CALL FROM ANOTHER STATION..18 PRIVACY....18
Placing a Call on Hold...17 Releasing a Call from Hold...17
VOLUME....18 CONFERENCE CALLS....18 INTERCOM CALLS... 19 ONE-TOUCH INTERCOM....19 ANSWERING AN INTERCOM CALL...19 INTERCOM HOLD....19 INTERCOM CONFERENCE CALLS...19 PAGING ALL STATIONS...20 CALLER ID... 20 SUMMARY SCREEN...20 RECEIVING AND STORING CID RECORDS...20
Reviewing CID Records...20 Saving CID Record to Intercom/Memory Log or Phone Book Memory20 Deleting a CID Record...20 Deleting All Call Records...20 Dialing Back....21 Ringer Volume....18 Speakerphone, Handset, and Headset Volume..18

IMPORTANT: Be sure to switch the fax machine back to the normal line when you are done because outside callers who do not know that you have switched lines will not be able to reach your fax machine if they dial the line 4 number.

System Verication

Use the following procedures to test system conguration and identify possible line connection errors. The phone must be connected to the power outlet, Line 1 must be connected to the LINE 1 + 2 jack, and the phone must have a phone ID.
VERY IMPORTANT: In order to achieve full system operation (i.e. intercom, page, etc.), Line 1 must be connected and common to all phones on the system. Only other 25403, 25404, 25413, 25414, or 25415 models are fully compatible.

Other System Phones

1. Press LINE 1. 2. Look at all the other stations. If they all indicate line 1 is being used, the connection is correct. OR 1. Press the INTERCOM button. The display shows INTERCOM and ENTER CALLING PHONE ID. 2. Enter a phone ID by pressing an Intercom/Memo Log button (1-16). The display shows the phone ID you entered. If the phone ID you entered is connected to the system, you will hear a ring back tone (call through tone) at your phone. If the phone ID is not connected to the system, you will hear an error tone. NO ANSWER shows in the display and intercom is cancelled.
Programming the Telephone
This telephone has several programmable functions.

Language

Set the display language to show messages in either English, Spanish, or French. 1. Press the MENU button while in standby mode. The cursor in the display points to SET LANGUAGE. 2. Press the SELECT/SAVE button. 3. Use the < REVIEW > button to scroll to ENGLISH, ESPANOL, or FRANCAIS. The default is English. 4. Press the SELECT/SAVE button to save.

Ringer Tone

The ringers for all four lines may be set independent of one another. 1. Press the MENU button while in standby mode. 2. Use the < REVIEW > button to scroll to SET PHONE OPTIONS. 3. Press the SELECT/SAVE button. 4. Use the < REVIEW > button to scroll to SET RING TONE. 5. Press the SELECT/SAVE button. The ringer tone settings for each of the four telephone lines show in the display. 6. Use the < REVIEW > button to scroll to through each ringer tone for LINE 1. A sample ringer tone is generated when you scroll to individual ringer tones. Choose from eight different tones, or turn the ringer OFF.
NOTE: If you select OFF, the cursor automatically moves to the CID ON/OFF option. Use the < REVIEW > button to select CID ON or OFF. (ON allows the unit to detect and display CID records for the corresponding telephone line. OFF disables the function for the corresponding telephone.) Press the SELECT/SAVE button.
7. Press the SELECT/SAVE button to save. The cursor automatically moves to LINE 2. 8. Repeat steps 6 and 7 for each telephone line. After you select the ringer tone for LINE 4, press the EXIT button.

NOTE: Toll Saver can save you the cost of a call when you access your message from another phone. - If you have new messages, the unit answers after the 3rd ring. - If you have no new messages, the unit answers after the 5th ring. - You can hang up after the 3rd or 4th ring and save the pay telephone or long distance charge.

Message Length

This sets the maximum recording time for the caller to leave a message when the answering function is on. 1. Press the MENU button while in standby mode. 2. Use the < REVIEW > button to scroll to ANSWERING MACHINE. 3. Press the SELECT/SAVE button. 4. Use the < REVIEW > button to scroll to MESSAGE LENGTH. 5. Press the SELECT/SAVE button. 6. Use the < REVIEW > button to scroll to No Limit, 1 minute, 2 minutes, or Greeting Only. The default is No Limit. 7. Press the SELECT/SAVE button to save.
NOTE: If you select Greeting Only, once the call is picked up by answering machine, it will announce Sorry, no one is available to answer the call. Please call again. and then drop the call.

Call Screening

If activated, it allows you to listen to incoming messages as they are recorded. 1. Press the MENU button while in standby mode. 2. Use the < REVIEW > button to scroll to ANSWERING MACHINE. 3. Press the SELECT/SAVE button. 4. Use the < REVIEW > button to scroll to CALL SCREENING. 5. Press the SELECT/SAVE button. 6. Use the < REVIEW > button to choose ON or OFF. The default is ON. 7. Press the SELECT/SAVE button to save.

Message Interrupt

If this feature is activated it allows you to pick up the call from another extension while the caller is leaving a message with the answering system. 1. Press the MENU button while in standby mode. 2. Use the < REVIEW > button to scroll to ANSWERING MACHINE. 3. Press the SELECT/SAVE button. 4. Use the < REVIEW > button to scroll to MESSAGE INTERRUPT. 5. Press the SELECT/SAVE button. 6. Use the < REVIEW > button to choose ON or OFF. The default is ON. 7. Press the SELECT/SAVE button to save.

Remote Password

To set the remote access password; 1. Press the MENU button while in standby mode. 2. Use the < REVIEW > button to scroll to ANSWERING MACHINE. 3. Press the SELECT/SAVE button. 4. Use the < REVIEW > button to scroll to REMOTE PASSWORD. 5. Press the SELECT/SAVE button. 6. Use the < REVIEW > button to choose ON, OFF or SET UP PASSWORD. The default is OFF and the password is 000. 7. Scroll to SET UP PASSWORD and then press the SELECT/SAVE button to start remote password entry. Use the touch tone pad to enter your remote password. 8. Press the SELECT/SAVE button to save.

NOTE: If you set the remote password to OFF, the unit will not accept the remote access of answering machine.
Programming the Auto Attendant

Mailbox

Selecting General Mailbox allows you to have the system answer transferred or incoming calls to all 4 lines. Or you may choose Personal Mailbox to have it answer calls to a selected line only. If you select Transfer Call Only, then the unit will answer only transferred calls. 1. Press the MENU button while in standby mode. 2. Use the < REVIEW > button to scroll to ANSWERING MACHINE. 3. Press the SELECT/SAVE button. 4. Use the < REVIEW > button to scroll to MAILBOX. 5. Press the SELECT/SAVE button. 6. Use the < REVIEW > button to choose among the following settings: General, Personal L1, Personal L2, Personal L3, Personal L4, or Transfer Call Only. If you select Personal L2, the unit can answer all the transferred calls and incoming calls from L2 by answering machine. The default setting is General. 7. Press the SELECT/SAVE button to save.
Auto Attendant will pick up and redirect incoming calls to other extensions in the system per the callers input. After you have nished programming this feature, press the ATTENDANT button on the base to activate. The button will light when Auto Attendant is activated.
Auto Attendant Pickup Delay
This sets the time delay before the call is picked up by the Auto Attendant. 1. Press the MENU button while in standby mode. 2. Use the < REVIEW > button to scroll to AUTO ATTENDANT. 3. Press the SELECT/SAVE button. 4. Use the < REVIEW > button to scroll to AUTO ATT PICKUP. 5. Press the SELECT/SAVE button. 6. Use the < REVIEW > button to scroll from 6 seconds to 13 seconds. The default pickup delay time will depend on the phone ID number. with ID# set to 1 or 2, the default pickup delay time is 6 seconds with ID# set to 3 or 4, the default pickup delay time is 7 seconds with ID# set to 5 or 6, the default pickup delay time is 8 seconds with ID# set to 7 or 8, the default pickup delay time is 9 seconds with ID# set to 9 or 10, the default pickup delay time is 10 seconds with ID# set to 11 or 12, the default pickup delay time is 11 seconds with ID# set to 13 or 14, the default pickup delay time is 12 seconds with ID# set to 15, or 16, the default pickup delay time is 13 seconds 7. Press the SELECT/SAVE button to save.
TIP: Set different Auto Attendant pickup delay times in different 25415s
Set Day Time for Auto Attendant
The Auto-Attendant Day outgoing message will be played during the Day Time you program. The pre-recorded announcement is: Hello, please enter your partys extension. If you do not know the extension number, press zero (0), zero (0). 1. Press the MENU button while in standby mode. 2. Use the < REVIEW > button to scroll to AUTO ATTENDANT. 3. Press the SELECT/SAVE button. 4. Use the < REVIEW > button to scroll to SET DAY TIME. 5. Press the SELECT/SAVE button, and the curser moves to the hour eld. The default is 8:00 AM. 6. Use the < REVIEW > button to select the hour. AM or PM will be set accordingly with the selected hour. 7. Press the SELECT/SAVE button to save, and the curser moves to the minutes eld. 8. Use the < REVIEW > button to select the minute. 9. Press the SELECT/SAVE button to save. 10. Press the EXIT button.

1. With the phone idle and the handset on the cradle, manually enter the telephone number. The telephone number shows in the display. 2. Press the DIAL or SPEAKER button, or lift the handset to take a line, and the telephone number is automatically dialed.

Answering Calls

If you receive a call on the priority line, 1. Pick up the handset (handset mode), OR 2. Press the SPEAKER button (speakerphone mode), OR 3. Press the HEADSET button (headset mode). 4. When nished, hang up the handset, or press the SPEAKER button or press the HEADSET button. If you receive a call on a line other than the priority line, 1. Pick up the handset and press the corresponding line button (handset mode), OR 2. Press the SPEAKER button and press the corresponding line button (speakerphone mode), OR 3. Press the corresponding line button, and then press the HEADSET button (headset mode). 4. When nished, hang up the handset, or press the SPEAKER button, or press the HEADSET button.
NOTE: Whether you are making or receiving a call, the caller is disconnected if you press another line without putting the call on hold rst.

Basic Operation

Switching Between the Speakerphone, Handset, and Headset
To switch to the speakerphone, press SPEAKER. The speakerphone indicator turns on. Put handset back in cradle. To switch to the handset, pick up the handset. The speakerphone or headset turns off. To switch to the headset, press the HEADSET button to enable the headset, and the headset indicator turns on. Hang up the handset.
To have a private, off-line conversation, use the MUTE feature. The party on the other end of the line cannot hear you, but you can still hear them. 1. Press MUTE to activate the mute feature. The mute indicator turns on. 2. Press MUTE again to turn it off.
NOTE: Switching from speakerphone to handset cancels mute.

Do Not Disturb

This feature is set at individual telephones to disable (silence) an incoming ring signal, intercom ring, or page. When there is an incoming call or an intercom call, the status indicators function as normal but the phone will not ring. 1. When the unit is idle, press the PRIVACY button. The Privacy indicator ashes and the last setting is displayed. 2. Use the < REVIEW > button to select the duration. You may choose from 15 minutes, 30 minutes, 45 minutes, 1 hour, or 2 hours and increase the duration by 1 hour intervals up to 24 hours. 3. Press the SELECT/SAVE button to conrm. The indicator blinks and the display shows how long the ringer will be disabled. 4. To cancel, press PRIVACY again or hang up the handset.

Intercom Hold

1. Make an intercom call or answer an intercom call. 2. Press the HOLD button. The Intercom indicator ashes green.
NOTE: When the intercom is on hold, you may not receive another intercom. If the other party terminates intercom, intercom hold is also released.
Intercom Conference Calls
This feature allows you to have a 3-way conversation using the intercom feature and an open line. 1. Place a call or make an intercom call. 2. Press the HOLD button. 3. Place a call on another line or make an intercom call. 4. Press the CONFERENCE button. 5. Speak to both parties.
NOTE: If you have more than one party on hold (telephone line or intercom), you must select the line for the party you want to conference with.
To disconnect one party: Press the line or intercom button for the person you want to continue speaking with, and the other party is automatically disconnected. To disconnect both parties: Hang up the handset, or press the SPEAKER button.

Caller ID

Paging All Stations
1. Lift the handset. 2. Press the PAGE button and listen for the beep. The other stations not in use automatically activate their speakerphones and receive your page. 3. Speak into the handset. You have 30 seconds to page in this mode. After 30 seconds, the page is cancelled. 4. When nished, hang up the handset.
NOTE: You will not receive a page when Do Not Disturb is turned on. NOTE: Paging can be done with optional headset. plug in headset, press HEADSET button, the press PAGE button

Summary Screen

The summary screen shows the current time, current date, number of CID records to be reviewed and total number of records saved to CID memory. It is displayed until any button is pressed. Within 60 seconds of receiving a new call, the new caller information is displayed.
Phone ID Battery indicator
(01)JOHN ANS 00 NEWCALLS 00Total CALLS OFF 12:34 PM 12/25 SUN
Name of phone CID records waiting to be reviewed

Time and date

Number of records in CID memory
Receiving and Storing CID Records
This unit receives and displays information transmitted by your local phone company. This information can include the phone number, date and time; or the name, phone number, date and time. The unit can store up to 99 calls for later review. When the memory is full, a new call automatically replaces the oldest call in memory. NEW appears in the display for calls received that have not been reviewed. The line number for the call received is also displayed. In case multiple incoming calls come in at the same time, the CID information is displayed according to the units priority line setting. Example: the priority line is 3.
INCOMING CALL JOHN SMITH 1-317-123-4567 12:34 PM 12/25 L3: 555-1234 L1: 1-317-123-4567 L2: L4:

Answering System

Answering Machine
You can set one or more additional phones to act as an Answering Machine (up to 16 units in the system), each Answering Machine can pick up only one line at a time. To prevent several Answering Machine units picking up the same call, you should assign different pickup delay times for each Answering Machine unit. The Answering Machine can store approximately 60 minutes of messages, memos, and all the announcements, for a total of up to 99 messages.
Turning the Answering System On/Off
Press the ANSWERER button to switch this function on or off. The ANSWERER light is lit when the function is activated.

Recording a Greeting

1. Press the MENU button while in standby mode. 2. Use the < REVIEW > button to scroll to ANSWERING MACHINE 3. Press the SELECT/SAVE button. 4. Use the < REVIEW > button to scroll to RECORD GREETING. 5. Press the SELECT/SAVE button. 6. Wait for the beep. Then speak toward the phone in a normal tone of voice. You have a maximum 30 seconds to record your greeting 7. Press the SELECT/SAVE button to save, and the users recorded greeting will playback once. (The default greeting is Please leave a message after the tone.)
Playback and Erasing a Greeting
1. Press the MENU button while in standby mode. 2. Use the < REVIEW > button to scroll to ANSWERING MACHINE 3. Press the SELECT/SAVE button. 4. Use the < REVIEW > button to scroll to PLAYBACK GREETING. 5. Press the SELECT/SAVE button. 6. The system plays the previously recorded greeting. 7. To erase the recorded greeting, press DELETE button during greeting playback. Press DELETE again to conrm the deletion. Then the default greeting will playback once after deletion. 8. To stop playback, press EXIT.
Recording Incoming Messages
The unit will answer incoming calls or routed calls after X rings (pickup delay set in MENU) and play the outgoing greeting. After hearing the greeting followed by a long beep, the caller can leave a message. The message counter shows new number of messages. If there is a new message recorded in the unit, the NEW MESSAGE indicator will blink.
Note: Your unit will record a message up to the maximum length of time you set as long as the caller continues speaking. To save recording capacity, your unit will automatically stop recording after 7 seconds of silence or if there is a steady dial tone for 7 seconds.

Your unit can record up to 60 minutes of incoming messages. The maximum recording time for each incoming message can be set in MENU.
Monitoring Incoming Calls
Whenever an incoming message is being recorded you can hear it through the speaker if Call Screening is on. To take the call, pick up the handset and the system stops recording. You can interrupt the recording from another extension, if you have Message Interrupt set to ON in the menu.

Memo Recording

1. Press and hold the MEMO button for 2 seconds until you hear a beep. 2. After the beep, speak toward the phone in a normal tone of voice and record your memo. 3. To stop recording, press MEMO button again or press EXIT button. This is considered standard message and will be included in the message counter.

Two-Way Recording

While using the handset or headset, you can record a phone conversation. 1. While on a call using the handset or headset, press MEMO to begin recording the conversation. 2. Press MEMO again or press EXIT button to stop recording. This is considered standard message and will be included in the message counter.
Note: Before start to record the phone conversation, suggest you to tell the party you are speaking to that the conversation will be recorded.

Message Playback

In idle mode, press the PLAY button once. The unit starts to playback the messages. If the unit has new messages, only the new messages will be played, otherwise all messages will be played. Unit will play messages to the end, then return to standby mode. During each message playback, you can press REVIEW > button to skip the current message OR press < REVIEW button to replay the message playing. If there are no messages, the unit will announce You have NO messages.

Deleting Messages

To delete messages: 1. Press the PLAY button while in idle mode. 2. Use the < REVIEW > button to scroll to the message you want to delete. 3. Press DELETE button and MESSAGE XX DELETE? shows in the display. 4. Press the DELETE button again to conrm.

NOTE: When recording your own Day or Night Greeting be sure to include the following statement to inform your callers of the extension list. If you do not know the extension number, press zero (0), zero (0). NOTE: When recording your own Auxilary Greeting you should include your extension listing. For example, To reach Peter Jones, extension #1, for Mary Smith, extension #2, etc.
1. Press the MENU button while in standby mode. 2. Use the < REVIEW > button to scroll to AUTO ATTENDANT 3. Press the SELECT/SAVE button. 4. Use the < REVIEW > button to scroll to RECORD GREETING, 5. Press the SELECT/SAVE button. 6. Use the < REVIEW > button to scroll to DAY GREETING, or NIGHT GREETING or AUXILIARY GREETING. 7. Press the SELECT/SAVE button. 8. Wait for the beep. Then speak toward the phone in a normal tone of voice. 9. Press the SELECT/SAVE button to save, and the recorded greeting will be playback once.
Playback and Erasing Auto Attendant Greetings
1. Press the MENU button. 2. Use the < REVIEW > button to scroll to AUTO ATTENDANT 3. Press the SELECT/SAVE button. 4. Use the < REVIEW > button to scroll to PLAYBACK GREETING. 5. Press the SELECT/SAVE button. 6. Use the < REVIEW > button to scroll to DAY GREETING, or NIGHT GREETING, or AUXILIARY GREETING. 7. Press the SELECT/SAVE button. 8. The system plays the previously recorded greeting. 9. To erase the recorded greeting, press DELETE button during greeting playback. Press DELETE again to conrm the deletion. The default greeting will play back once after deletion.
NOTE: The default greeting cannot be deleted.
10. To stop playback, press EXIT.
Using Multiple Auto Attendants
An Auto Attendant is in use and cannot answer the incoming call when someone at that extension is: - accessing messages, or - using any of the lines to make or answer a call, or

Troubleshooting Guide

- on an intercom call, or - programming the phone, or - when a message is being recorded at that extension. It is preferable to set one or more additional phones to act as Auto Attendant for occasions when the primary Auto Attendant is turned off or in use. The primary Auto Attendant is the unit having the shortest pickup time, others would have longer pickup times.

Display Messages

The following special messages indicate the status of a message or the unit: 00 TOTAL CALLS UNKNOWN CALLER BLOCKED CALL INCOMPLETE DATA NO DATA START/END The Caller ID memory log is empty. The incoming call does not have Caller ID service or their service area is not linked to yours. If UNKNOWN CALLER appears along with a calling number, the name information for that number was not available. The caller is registered as Private Number and their Caller ID information is withheld. Caller information has been interrupted or corrupted during transmission. No Caller ID signal has been detected, or Caller ID service has not been activated. You are at the beginning or the end of the Caller ID memory log. Battery power level is low.

Operation By Battery

If the power cord is not plugged into the unit, and the battery is available, the unit enters Battery Operation Mode. In this mode, the unit fully supports all operational features, except the intercom call function and cordless handset.
NOTE: Under battery operation mode, the RF module (optional for use with cordless handset) is not supported.

Operation without Power

If the power cord is not plugged into the unit and no battery is installed, the unit enters into No Power Operation mode. in this mode, the user may: 1) use the handset to manually make a call on line 1 only, 2) answer a call on line 1 with the handset.

Cordless Phone Option

It is possible to enhance your phone to a cordless feature with the additional purchase of the H5400 accessory handset and module. The H5400 is packaged with an RF module, when the module is properly inserted into the back of the 25415 base, the antenna icon on the display will illuminate. After registration (see user guide of model H5400) you may use your cordless handset with your phone system.
No dial tone Check or repeat installation steps: Make sure the telephone line cords are connected to the phone and the wall jack. Make sure the line cords are not damaged. Make sure the hook switch pops up when the handset is lifted. Check the SPEAKER button. Make sure the indicator is off. Disconnect the phone from the wall jack and connect another phone to the same jack. If there is no dial tone in the second phone, the problem might be your wiring or local service. Make sure the handset or headset cord is inserted properly and securely. Make sure the MUTE feature is not turned on. Make sure the ringer is turned on. Make sure the Do Not Disturb feature is not activated. You may have too many extension phones on your line. Try unplugging some phones. See solutions for No dial tone.
You cannot be heard by the other party.

Phone does not ring.

Incoming voice too low or none at all. Check volume setting. Did you program the memory location keys correctly? Did you follow proper dialing sequence? The 4 AAA batteries need replacing or are improperly installed or not installed at all. Make sure line 1 is connected properly and common to all phones on the system. Make sure all phone IDs (station numbers) involved have been assigned. Make sure receiver phones (stations) have same line connected. The station address needs to be re-assigned due to a duplicate station address in the system. See Changing the Phone ID (Station Address). Memory dialing doesnt work

Battery icon is blank or shows only one bar Intercom does not function correctly
Transfer does not function correctly Intercom indicator turns red and green alternately

General Product Care

To keep your telephone working and looking good, follow these guidelines: Avoid putting the phone near heating appliances and devices that generate electrical noise (for example, motors or uorescent lamps). DO NOT expose to direct sunlight or moisture. Avoid dropping the handset, as well as other rough treatment to the phone. Clean the phone with a soft cloth. Never use a strong cleaning agent or abrasive powder because this will damage the nish. Retain the original packaging in case you need to ship the phone at a later date.

Service

If trouble is experienced with this equipment, for repair or warranty information, please contact customer service at 1-800-511-3180. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This product may be serviced only by the manufacturer or its authorized service agents. Changes or modications not expressly approved by ATLINKS USA, Inc. could void the users authority to operate this product. For instructions on how to obtain service, refer to the warranty included in this guide or call customer service at 1-800-511-3180. Or refer inquiries to: ATLINKS USA, Inc. Manager, Consumer Relations P O Box 1976 Indianapolis, IN 46206 Attach your sales receipt to the booklet for future reference or jot down the date this product was purchased or received as a gift. This information will be valuable if service should be required during the warranty period. Purchase date _____________________ Name of store ___________________________________________________________

Accessory Information

AC power adaptor 5-2651 Headset

5-2425

To place order, have your Visa, MasterCard, or Discover Card ready and call toll-free 1-800-338-0376. A shipping and handling fee will be charged upon ordering. We are required by law to collect appropriate sales tax for each individual state, country, and locality to which the merchandise is being sent. Items are subject to availability. *Prices are subject to change without notice.

Accessing the Answering System from Another Location 25 Accessory Information 28 Answering an Intercom Call 19 Answering Calls 16 Answering Machine 23 Answering System 23 Auto Attendant 25 Auto Attendant Pickup Delay 14 Auto Attendant Sequence for Callers 25

General Product Care 28

Hearing Aid Compatibility 3 Hold 17 Hour Format 12
If You Did Not Program Your Local Area Code21 If You Programmed Your Local Area Code 21 Important Installation Guidelines 6 Important Installation Information 6 Installing the Phone 6 Intercom Auto Answer 10 Intercom Calls 19 Intercom Conference Calls 19 Intercom Hold 19 Interference Information 2
Base Layout 5 Basic Operation 16
Call Alert Tone 10 Call Screening 13 Call Waiting Caller ID 21 Caller ID 20 Chain Dialing 23 Clear All Memories 23 Conference Calls 18 Connecting with the Answering System Cordless Phone Option 27
25 Language Licensing Limited Warranty Local Area Code 29 11
Data Port 8 Delay Ring 9 Deleting a CID Record Deleting All Call Records Deleting Messages Dialing a Stored Number Dialing Back 21 Display Contrast 11 Display Messages 27 Do Not Disturb 22
Mailbox 14 Making Calls with the Handset 16 Making Calls with the Optional Headset 16 Making Calls with the Speakerphone 16 Manually Setting the Time and Date 11 Memo Recording 24 Memory Delete/Clear 22 Memory Log and Phone Book (Directory) Memory Message Interrupt 13 Message Length 13 Message Playback 24 Monitoring Incoming Calls 24 Mute 17
Editing Name Number Stored in Phone Book Memory 22 Editing Name Number Stored in the Intercom/Memory Log 22 Equipment Approval Information 2

No Unknown/Blocked 10

FCC RF Radiation Exposure Statement Flash 17 Flash Time 10 3
One-Touch Intercom Operation By Battery Operation without Power Other System Phones 27 8
Saving CID Record to Intercom/Memory Log or Phone Book Memory 20 Service 28 Set Day Time for Auto Attendant 14 Set Night Time for Auto Attendant 15 Set Night Time ON / OFF 15 Set Valid ID 15 Set Weekend Greeting 15 Speakerphone, Handset, and Headset Volume 18 Storing a Number and Name in Memory 21 Storing a Pause in Memory 22 Storing the Last Number Dialed 22 Summary Screen 20 Switching Between the Speakerphone, Handset, & Headset 17 System Verification 8

4-Line Speakerphone

with Call Waiting Caller ID1
A dvanced comm u n i cat i ons for small B u s i ness

25415RE3

Digital Answering System Integrated digital answering system with Auto
Attendant, Voice Time/Day Stamp, Remote Message Retrieval and Call Screening.
Four-Line Convenience with Distinctive Ring and Line-in-Use Indicators for Each Line Meets demands of increasingly popular multi-line small offices.
Handles up to four separate phone lines.
Expandable to 16 Stations Lets small business owners add additional stations as

their business grows.

Expandable
Full Performance Speakerphone with Hands-Free Dialing and Auto-Transfer to Handset Allows user to dial out of memory or keypad without picking up the
handset. Lifting handset automatically transfers call to handset.
Optional Cordless Handset Available Accessory handset model H5400RE3
provides cord-free flexibility to all four lines of the base station. (Maximum one handset for each base station).
Call-Waiting Caller ID1 with 99 Name and Number Memory Display shows name

Expandable!

Up to 16 Base Stations with 1 Cordless Handset per Base Station. Handset H5400RE3 sold separately.
and number of new incoming call even if youre on the phone with another caller. Memory holds information for the latest 99 calls.
Line-Switchable Data Port for Fax, Modem, or Answerer Adds versatility.
Auxiliary jack can be used for fax, modem, or answerer and can be connected to any of the 4 lines.
25415RE3 Technical Specifications

Brand RCA

ANSWERER / MESSAGING FEATURES
Auto Attendant Call Screening Digital Recording Technology Handset Access to Answering System Message Power Failure Protection New Message Indicator Recording Time Remote Message Retrieval Voice Menu System Voice Time/Day Stamp Yes Yes Yes Yes Yes Yes Up To 60 Minutes Yes Yes Yes

FEATURES

Number of Lines Number of Handsets (Included) Expandable Handsets Expandable Base Stations SPEAKERPHONE FEATURES Base Speakerphone Speakerphone Volume Control DISPLAY / KEYPAD RELATED Base Keypad Backlit LCD Display Contrast Adjustment Multilingual Message Display (NEW 4/4/06) CALL HANDLING / MEMORY Call Conferencing Call Transfer Dial in Base Do Not Disturb Feature Flash Function Hold Line-In-Use Indicator Line Status Indicator One-Touch Redial Phonebook/Directory Memory Memory Dialing (Speed Dialing) Tone/Pulse Switchable Dialing Tone Feedback When Dialing Voicemail System VOLUME / RINGER RELATED Distinctive Ring For Each Line Handset Volume Control Hearing Aid Compatible Loudspeaker Volume Control Mute Ringer Control Visual Ringer SPECIAL FEATURES All Station Page (Page All) Consumer-Replaceable Cord Cordless Handset Option Intercom up tp Corded 1 Per Base up to 16 Yes Yes Yes Yes Yes English, French, Spanish Yes Yes Yes Yes Yes Yes Yes Yes Yes Tone Only Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

DESIGN / SPECIFICATIONS

Desk or Wall Mountable Color/Packaging Dimensions (Product) (inches) Dimensions (Packaging) (inches) Individual Giftbox Dimensions (Master Carton) (inches) Giftbox Master Carton Master Carton Quantity Giftbox Master Carton Qty Weight (Product Without Carton) (lbs) Weight (Single Carton / Master Carton) Giftbox Single / Master Carton Weight (lbs) UPC Code BATTERY Battery Type Battery Backup JACKS / PORTS Data Port Headset Jack IrDA Port Desk Only RE3=Silver&Black / Giftbox 9.53 x 5.91 x 7.87 9.53 10.16 x 5.63 17.68 x 10.59 x 10.3.67 4.78 / 15.4-AAA Yes Yes, Selectable Yes Yes

WARRANTY

Limited WarrantyYear

ACCESSORIES

AC Adapter Accessory Handset (Optional) Yes Yes, Model H5400RE3

CALLER ID1 FEATURES

Automatic Date & Time Set Caller ID in Base Caller ID Memory Caller ID Review & Delete Call-Waiting Caller ID Dial-Back Function Yes Yes 99 Yes Yes Yes
1 This feature requires subscription to the Caller ID service from local phone company and is not available in all areas. To operate the call-waiting feature, user must subscribe to Caller ID name/number with call-waiting special combination service. 2 Warranty details available from local dealer. 2005 Thomson Inc. Trademark(s) Registered Marca(s) Registrada(s) Photos and features subject to change without notice. Illustration of product finish may vary from actual color. Revised 4/7/06
10330 North Meridian Street Indianapolis, IN 46290