CS-C2520 vs. Competition

CS-CYear Year Year 3

Max Monthly Duty Cycle Drum Yield Black: Color: PM Schedule Developer Yield Black: Color: Heat Roller Kit (Fuser) Primary Transfer Kit Secondary Transfer Kit 90,000 100,000 60,000 100,000 100,000 60,000 200,000 100,000 300,000

COMPETITIVEDGE E

Months 23 35
Competitive Preventive Maintenance (PM) Analysis is 12 based on 7,000 impressions per month for a total of 36 months (252K impressions) Chart Key
Orange Shaded Box Recommended PM Schedule Wrench Icon Developer Replacement Drum / Imaging Unit Replacement Grey Shaded Box Black Developer or Drum Replacement Cyan Shaded Box CMY Developer or Drum Replacement Green Shaded Box CMYK Developer or Drum Replacement Magenta Shaded Fuser Unit, Fuser Roller or Box Transfer Belt Replacement Star Icon
*Maximum Monthly Duty Cycle on the CS-C2520 is 85,000 impressions

CS-C3232/C3225/C2520

Sharp MX-2300N 1 Year Year Year 3

Months 30

CANON, KONICA MINOLTA, RICOH, SHARP, TOSHIBA AND XEROX
Our industry is surrounded by strong competition. If your customer isnt concerned with speeds and feeds then their main focus is usually service, the costs associated with it, and ultimately, the reliability of the multifunction device they purchase. Kyocera Mita America prides itself on the Quality, Performance, Technology, and most of all the Reliability of the products it produces. We know that you need all the tools possible to address these concerns and convince the customer that Copystar is the best choice for their business. This Competitive Edge focuses on the new CS-C3232, CS-C3225, and CS-C2520 Workgroup Color Multifunctionals, taking a look at each competitor and explaining the service component of each product, so you can better explain the Reliability factor to your customer. As you will see when reviewing this document, Kyoceras long life technology and Best in Class Amorphous Silicon (ASi) Drum yields contribute to unsurpassed reliability when compared to the competition. The charts contained in this document compare the Preventive Maintenance (PM) Schedule of the CS-C3232, CS-C3225, and CS-C2520 MFPs versus the current competition. The new Copystar Color MFPs PM Schedules are 20% higher than the nearest competitor and an incredible 65% higher than the competitive average, with a recommended PM Schedule of 300,000 impressions.
Max Monthly Duty Cycle 25,000 Drum Blade 240,000 PM Schedule 240,000 Drum Yield Black: 39,000 Color: 36,000 Developer Yield Included with Toner Waste Toner Bottle 28,000 Fuser Roller(s) Yield 1- 120,000 2- 240,000
Panasonic WORKIO DP-CYear Year Year 15

Months 5 6

COPYSTAR- The CS-C2520 is in a unique situation compared to the competition in this segment. The PM Schedule for the CS-C2520 is set at 300,000 impressions, with an ASi Drum Yield to match. Based on 7,000 impressions per month the CS-C2520 will not have to undergo any required service calls over the course of a 36 month acquisition. The first PM that this device would require will be at the end of the 42nd month. This means that at 7,000 impressions per month the customer will not experience any down time due to required maintenance, a compelling story to tell versus its closest competition. SHARP - The Sharp MX-2300N has a PM Schedule of 100,000 impressions, 1/3 of the KM-C2520. During the course of a 36 Month acquisition, this machine will require two (2) PMs. In addition to the scheduled PMs, the MX-2300N Developers and Fuser Rollers need to be replaced periodically (every 60,000 impressions for color and 100,000 impressions for black on the developers, fuser roller yield is unavailable). This represents a minimum of six (6) required service calls during the course of a 36 month acquisition in which the customer will experience machine down time due to service. PANASONIC - The Panasonic WORKIO DP-C262 is a color MFP targeted at the small workgroup environment. This device has a Maximum Monthly Duty Cycle of 25,000 impressions and a PM Schedule of 240,000 impressions, with a Drum yield to match. Although this is a fairly high PM cycle for this type of device there are other components that need to be replaced rather frequently. Photoconductors only have a yield of 39,000 for black and 36,000 for color. This represents a total of twelve (12) additional required service calls and down time above and beyond the PM Schedule. Also at 120,000 impressions the Fuser Rollers need to be replaced. Combined this represents a minimum of fourteen (14) required service calls during the course of a 36 month acquisition in which the customer will experience machine down time due to service.

Copystar is committed to providing our Dealers and Customers with the most reliable, productive, and innovative Products and Solutions in the market today. Businesses demand Products and Solutions that bring exceptional value to their day-to-day requirements and our new Color MFPs, the CS-C3232,CSC3225, and CS-C2520 meet that business challenge. Make sure to logon to KMAconnect for the most up to date information on the CS-C3232, CS-C3225 and CS-C2520. This Competitive Edge document will be updated as new information becomes available, along with all other marketing collateral, and posted on KMAconnect for download.
Keep reading to learn more about the CS-C3232, CS-C3225, and CS-C2520 Workgroup Color MFPs.
Copystar, a division of KMA Inc. 2006 Kyocera Mita America Information subject to change without notice. Competitive information is obtained from sources Kyocera Mita deems reliable.

CS-C3232 vs. Competition

Max Monthly Duty Cycle 100,000 PM Schedule None Set Imaging Unit Yield Black: 100,000 Color: 50,000 Developer Yield Included with Imaging Units Fuser Unit Yield 300,000 Image Transfer Belt Unit 1 - 300,- 150,000
Competitive Preventive Maintenance (PM) Analysis is 12 based on 10,000 impressions per month for a total of 36 months (360K Impressions) Chart Key

CS-C3225 vs. Competition

Max Monthly Duty Cycle Drum Yield Black: Color: PM Schedule Developer Yield Fuser Unit Yield Waste Toner Bottle 50,000 40,000 40,000 40,000 INA INA INA

Months 19 31

*Maximum Monthly Duty Cycle on the CS-C3232 is 125,000 impressions
*Maximum Monthly Duty Cycle on the CS-C3225 is 100,000 impressions
Konica Minolta bizhub CYear Year Year 3 Canon imageRUNNER CYear Year Year 15
Canon imageRUNNER CYear Year Year 3 Konica Minolta bizhub CYear Year Year 3 Toshiba e-STUDIO 2500c Year Year Year 3 Ricoh Aficio 3235C SPF Year Year Year 15
Max Monthly Duty Cycle Drum Yield Black: Color: PM Schedule Developer Yield Fuser Roller Yield Waste Toner Bottle
30,000 40,000 40,000 40,000 INA INA INA

Months 18 30

Max Monthly Duty Cycle PM Schedule Imaging Unit Yield Black: Color: Developer Yield Included with Fuser Unit Yield Image Transfer Belt Unit Max Monthly Duty Cycle PM Schedule Drum Yield Black: Color: Developer Yield Black: Color: Fuser Rollers Max Monthly Duty Cycle Drum Yield Black: Color: PM Schedule Developer Yield Black: Color: Fuser Unit Yield

75,000 None Set 70,000 45,000 Imaging Unit 120,000 120,000 50,000 70,000 50,000 50,000 70,000 50,000 100,000 50,000 60,000 60,000 60,000 60,000 60,000 60,000
Max Monthly Duty Cycle Drum Yield Black: Color: PM Schedule Developer Yield Black: Color: Waste Toner Bottle Max Monthly Duty Cycle Drum Yield Black: Color: PM Schedule Developer Yield Included Waste Toner Bottle Fuser Roller
150,000 150,000 100,000 150,000 150,000 100,000 50,000 105,000 26,000 26,000 None Set with Toner INA 100,000
Sharp MX-Year Year Year 3
Xerox WorkCentre Pro CYear Year Year 15
COPYSTAR - When comparing reliability a number of factors come into play. The recommended PM Schedule is critical. How often a Drum needs to be replaced and, in some cases, the replacement of Developer(s) is required. The CS-C3232, with a newly designed development system has a PM Schedule of 300,000 impressions, which coincides with the ASi Drum yield. The only items that a user replaces is the toner which is combined with the waste toner container. Therefore on the CS-C3232 this represents only one (1) required service call during the course of a 36 month acquisition, significantly lower then the required service calls of the competition. KONICA MINOLTA - The bizhub C351 PM schedule is not set at specific intervals, instead it is performed as necessary based on use. However there are other supply items that need to be replaced at set yields. Imaging Units are set at 100,000 impressions for black and 50,000 impressions for color and the Fuser Unit and Image Transfer Belt Unit needs to be replaced at 300,000 and 150,000 impressions. This represents a minimum of seven (7) required service calls during the course of a 36 month acquisition in which the customer will experience machine down time due to service. CANON - The Canon imageRUNNER C3220 has a maximum monthly duty cycle of 30,000 impressions and a PM of 40,000 impressions, meaning that every 4 months (based on 10,000 impressions per month) a PM will have to be performed on the device. This represents a minimum of nine (9) required service calls during the course of a 36 month acquisition in which the customer will experience machine down time due to service. SHARP - The Sharp MX-3501 Color MFP has a set PM Schedule of 150,000 impressions which coincides with the black Drum yield. However the color Drum yield is set at 100,000 impressions meaning that additional service calls will be required for this device. This represents a minimum of four (4) required service calls during the course of a 36 month acquisition in which the customer will experience machine down time due to service. XEROX - The Xerox WorkCentre C2636 has the most required service calls of any of the manufacturers represented in this Competitive Edge. With a Drum yield of 26,000 for both black and color the C2636 requires thirteen (13) service calls just to replace the Drums. In addition the Fuser Roller needs to be replaced every 100,000 impressions. Combined, this represents a minimum of sixteen (16) required service calls during the course of a 36 month acquisition in which the customer will experience machine down time due to service.

COPYSTAR - As with the other models in this series the PM schedule for the CS-C3225 is set at 300,000 impressions which coincides with the ASi Drum Yield. The only items that a user will have to replace on the CS-C3225 is the Toner. Therefore, unlike the competition only one (1) service call is required (at 300,000 impressions) during the course of a 36 month acquisition, minimizing down time for the customer significantly. CANON - The Canon imageRUNNER C2620 scheduled PM is set at 40,000 impressions, however the maximum monthly duty cycle is set at 50,000 impressions. This means that a customer who reaches the maximum monthly duty cycle would require a service call every month in order for a PM to be performed. In the case of 10,000 impressions per month, this represents a minimum of nine (9) required service calls during the course of a 36 month acquisition in which the customer will experience machine down time due to service. KONICA MINOLTA - The bizhub C250 PM is not scheduled at set intervals and will be performed as necessary, however the Fuser Unit has a yield of 120,000 impressions which is a required service call. In addition Imaging Units and the Image Transfer Belt Unit need to be replaced during the 36 months. The Imaging Units have a yield of 70,000 impressions for black and 45,000 impressions for color. Combined, this represents a minimum of fourteen (14) required service calls during the course of a 36 month acquisition in which the customer will experience machine down time due to service. TOSHIBA - The Toshiba e-STUDIO 2500c Color MFP has a PM schedule of 50,000 impressions, with Drum Blade and Photoconductor yields to match. In addition the black Developer has a yield of 70,000 impressions and the Fuser Rollers need to be replaced every 100,000 impressions. This represents a minimum of eleven (11) required service calls during the course of a 36 month acquisition in which a customer will experience machine down time due to service. RICOH - The Ricoh Aficio 3235C SPF has a black and color Drum yield of 60,000 impressions, and a Developer yield to match. Each one of the colors has its own Drum and Developer meaning that there are a total of eight items that need to be replaced every 60,000 impressions. In addition the Aficio 3235C SPF has a Fuser Unit that needs to be replaced every 60,000 impressions. This represents a minimum of six (6) required service calls during the course of a 36 month acquisition in which a customer will experience machine down time due to service.