Roland CM300 FAQ's The following information contains common cutting questions and answers. Question:TheSheetCutterBladeonmyCM300willnotcomebackup!HowcanIfixit? Answer: If the Sheet Cutter Blade is not coming back to the up position you will need tocheckifthespringisstillattached. Looking at the back of the cutter and the back of the Sheet Cutter assembly you will seeasmallspring.IftheSheetCutterBladeinnotcomingbackupthespringmay havecomelooseorfallenoff.Thesmallspringattachestotheleveronthebackof theSheetCutterandtoascrew.OncethespringisreattachedtheSheetCutterwill work normally again. Question:The cutter is not finishing the design on one side. Why? Answer:Toanswerthisyoumustfirsthaveaexample. Lets say you have a player name to cut and it is 16" wide, you are using CAD -CUT ThermoGrip.Youloadthecutterandsendthenamedowntothecutter,butitdoes not finish the letters on one end. Thereasonthedesigndidnotfinishiscausedbythegriprollerplacement.CAD -CUT Thermo Grip is 17" wide, once loaded in the cutter and the grip rollers are in place they removeaboutaninchofcuttingarea,ahalfinchoneachside.Inrealityyoucutting areaisabout153/4"notafull16".Ifthenameis17"andyouaddaweedborderyou arenowlargerthanyouhaveareatocut. On the CM-300 once you select Setup it will show the maximum cutting area (15547) thisistellingyouthecuttingareais15.547".Ifyoudesignneedstobelargerthanthe cut -able width of the material you will need to rotate the design.
Question:I am having problems cutting Twill on the CM-300. Why is it not finishing cutting the corners? Answer:Due to the thickness of the material you may need to turn on the Over -Cut option on the CM -300.TheOver -Cutmustbeturnedonandoffmanuallywhenyou load Twill, since it does not benefit you when using other materials. To turn on and off the Over -Cutoptionusethefollowingsteps.Youwillneedtohave material loaded in the unit during this process.

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Turn the power on Press the Enter button then Setup button - Massage now loading material. Press the Menu key button - to Area, Axis, Re -plot and Submenu Press the Right Arrow button 3 times - The cursor in now blinking on Submenu Press the Enter button Press the Right Arrow button 2 times - The cursor will now be blinking on OverCut Press the Enter button Press the Right Arrow button once, to the ON position, press the Enter Button Press the Menu Button 5 times - To Smooth and End Press the Right Arrow button once - The cursor will now be blinking on End Press the Enter button You will now be back at Area, Axis, Re -plot and Submenu Press the Menu button twice, you will return to the standard menu functions.
To turn the option off follow all of the steps but select off.
Question:How do I change the CM -300 from measuring in millimeters to inches? Answer: With material loaded in the CM-300 use the following steps

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Turn the power on Press the Enter button then the Setup button Press the Menu button twice until the display reads Area, Axis, Replot and Submenu. Press the Right Arrow button three times until the cursor in on Submenu Press the Enter button. Press the Menu button three times until the display reads Unit, AreaUnit, Tool Chg and Prefeed With the cursor on Unit press the Enter button Press the Left Arrow button to toggle to Machine Press the Enter button Press the Menu button three times until the display reads Smooth and End Press the Right Arrow button to select End Press the Enter button Press the Menu button twice to get back to the Main menu. Press Setup, Enter and Setup to have the unit re -read the material it will now show in inches
Question:Why am I getting a Sheet Set Error - Power on again error? Answer: Thiserrorcanappearfortwodifferentreasons.Itwillappearifthematerial is removed while the CM-300isinthesetupposition.Itwillalsoappearifmaterialis loaded in the CM-300andthepinchrollersarenotintheproperposition.Inthiscase, thesheetsensorcannotfunctionproperly.Removethematerial,adjustthegriprollers andreloadthematerial.Thegriprollermustbeoveralowergritroller. Question:I was told the CM-300hassettingforthedifferentStahls'materials.HowdoIfindthem? Answer: Because you purchased the CM -300 from Stahls' it contains a special chip that hold all the cutting specifications for our CAD -CUT materials. Once the material is loaded and setup is complete, use the Up Arrow button to toggle thruthedifferentpresetsettings.Onceyouseethesettingforthematerialyouare using press the Enter button to select the setting. The pre-sets are just a starting position and represent what we have found to be best ifusingthatparticularmaterialandagoodblade.Youmayhavetoincreasethe settingtocompensateforadullerblade.Onthemaincontrolpanelisaslideswitchfor making adjustments of the blade pressure without changing the main settings.

Question:How do I stop the cutter when I see something going wrong? Answer: Liftingthecoverwillalwaysstopthecutter.Ifyouwishtocancelthecut job,pressthePausebutton.YouwillthenbegiventhechoicesofCont.,Stopand View.UsetheArrowbuttontotoggletoStopandpresstheEnterbutton. Question:I'm getting a "Motor Error" on the panel of my plotter. What does this mean? Answer: This message simply means that their is a problem with the friction feed process within the unit. This could have happened during a material jam or when the material roll was not given enough slack. This problem is more likely to occur if you are using thick material. For thick material, use a slower cutting speed, give the roll enough slack and make sure the parameters on the panel settings are set to "Heavy". To clear theerror,turntheplotteroffandthenbackonagain. Question:Why does the material tend to shift to the right or left when I do longer runs? Answer: This issue is usually caused when the operator either does not have the materialstraightand/orthepinchrollersareworndown. In the case of material not being straight, you may consider utilizing the guideline markings located in the front of the unit to ensure proper placement of the material. Once the material is loaded, geed out as much material as you need to cut. If the materialstartstodrift,unlockthematerialandrealignit.Continuethesestepsuntil thematerialisfeedingcorrectly. In the case of the pinch rollers, you will simply have to replace the worn/flat roller. In order to avoid flat spots in the future, we recommend that you leave the pinch rollers in the up position when the unit is not in use.
Question:WhichportdoyourecommendIconnectmycutter? Answer: Serial or parallel is fine. However, for the Roland cutters it is best to use them connectedtoaparallelport(LPT).Thiscuttercanbeusedonaswitchbox.However if you start to have problems cutting, it is recommended you connect the unit directly tothecomputer.Thiswilltestiftheproblemyouarehavingiscausebytheswitch box or something with the cutter. Question:Why am I getting a "Sheet Set" message on the panel of my plotter? Answer: The location of one or more of the pinch rollers are not correct. To correct this problem, simply raise the pinch roller levers and move the pinch rollers to the proper positions above the grit rollers. Reposition the material to match this new adjustment, thenlowerthepinchrollerleverstoholdthematerialinplace.Ninetimesoutoftenit istheleftgriprollerthatisnotcenteredoverthegirtroller.However,ifyouarestill getting this error you may need to make sure the roller sensor magnets are still connected.Justbehindtherollerisasmallrectangularmagnet.Afteryearsofusethis magnetmaybecomeloose.Thesensorislookingforthismagnet,ifthemagnetis missingorloosethesensorcannotworkcorrectly.Tofixthisreplacethemagnet.It the magnet is missing the unit will need to go in for repair.
Question:Why am I getting a "Sheet Set Error Power On Again" Error? Answer: This error can appear for two different reasons. First, it will appear if the material is removed while the CM-300 is in the set -up position. It will also appear if a piece of material is loaded into the cutter and the pinch rollers are not in the proper position. In this case, the sheet sensor cannot function properly. Remove the incorrectly positioned material and reload it according to the steps listed in your "Set up documents". Make sure that the material is correctly positioned over the sheet sensorandpressanykeytocanceltheerrormessage.

Question:What should I do when my letters/numbers are getting cut off while plotting? Answer: In many cases, it may very well be a case of the material or the space betweenthegriprollersbeinglargeenoughforthedesign.Measurethespacebetween thegriprollersandmakesureitislargerthanthedesignbeingsenttothecutter.It the space between the rollers is not adequate for the design you may have to do one oftwothingstocorrecttheproblem.Ifthegriprollersarenotclosetotheedgeofthe materialmovethegriprollersclosertotheedgetomakethecuttingarealarger. Remembertokeepthegriprollersoveragritsectiononthecutter.Iftherollerscan notbemovedfartherapartyouwillthenneedtorotatethedesign. Question:I'm trying to increase/decrease the cutting speed within the menu of the cutter. How do I do this? Answer: Once you have loaded the material into the CM300 cutter and the unit has successfully measured the material, you simply select the menu button that's located on the control panel of the cutter. This action will allow you access to the cut menu. Utilizing the right or left arrow key on the control panel, you'll be allowed to toggle in between the different cutting controls. The Up Speed is located in the upper right -hand corner of this menu. This control alters the speed of the unit. Select the right arrow key and the indicator on the screen will be placed over the last digit of the speed. Using the up or down arrow key, increase or decrease the speed. (The CM300 cutter will increase/decrease in increments of 1cm/s.) The up arrow key will increase the speed and the down arrow key will decrease the speed. Once you have applied the correct adjustment, simply select the Enter button to lock the setting Note: This setting does not change the actual cutting speed, but what is called the up speed.Theupspeedcontrolshowfastthematerialispulledinandoutofthecutter. Slowing this setting down helps when cutting long design and aids in keeping the materialtrackingstraight.
Question: I'm trying to increase/decrease the "Graham force" on the cutter. How do I do this? Answer: Once you have loaded the material into the CM300 cutter and the unit has successfully measured the material, you simply select the menu button that's located on the control panel of the cutter. This action will allow you access to the cut menu. Utilizing the East/West curser keys on the control panel, you'll be allowed to toggle in between the different cutting controls. The control that you want is located in the lower right-hand corner of this menu. This control alters the graham force of the unit. Select the East curser key and the indicator on the screen will be placed over the last digit of the graham force. Using the North/South curser, increase or decrease the graham force.( The CM300 cutter will increase/decrease in increments of 10 grahams.). The Up/North curser key will increase the amount of graham force and the Down/South curser key will decrease the amount of graham force. Once you have applied the correct adjustment, simply select the menu button and continue with the remainder of your set -up. Question: HowdoIexecutea"Demonstrationcut"frommycutter'scontrolpanel? Answer: In order to execute this action you will need to have material loaded into the cutter. From there, you'll need to make sure that the power to the cutter is off. Now, select the up arrow key and the power button at the same time. When the unit begins to respond, simply let both buttons go and the cutter will give you a demo of it's cutting ability.

Question: My cutter came with a 45 degree blade, but, I was alerted that I also have theoptionofutilizinga60degreeblade.WhichisbetterandwhichshouldIbeusing? Answer: The CM 300 cutter is shipped with a 45 degree, general purpose, blade. This blade can be used in most cutting processes. The 60 degree blade is primarily used for designs that contains small, intricate detail. For all practical purposes, each has it's own place in the cutting process.
Question: When I'm setting a base point, do I set it on the left or right side of the cutter. Answer: The CM 300 cutter will cut your design in a left to right motion. The initial basepointshouldbesettothefarleftwhilestillonthematerial.Ifyounavecuta smalldesign,movethecuttingheadtotherightofthedesignandsetthebasepoint. Because the cutter cuts form right to left it will not cut over the first design.
Question: Should I load the driver that was send by the manufacturer? Why? Answer: Yes, you can install this driver. However if you are using Drawmate it is not needed.Drawmatehasabuiltincuttingoption.Itwillnotcauseanyproblemstohave bothcuttingoptionsloaded.Also,ifforsomereasonyourDrawmatestopsworkingyou can still use the driver as a backup.

Cutter Guidelines for Premium Carbide Dura Blades
RolandCM30045PremiumCarbideDuraBlades
CADCUTMaterial 3MScotchliteReflective Econoprint FashionREFLECT CUTTER RolandCM300 RolandCM300 RolandCM300 BLADE 45 FORCE 80120 OFFSET 0.25 0.25 0.25 SPEED 20
RolandCM30060PremiumCarbideDuraBlades
CADCUTMaterial 3MScotchliteReflective Econoprint FashionFILM FashionFILMElectric FashionFILMElectricPrism FashionREFLECT Glitter GorillaGripII Neon SuperFilm ThermoFILM ThermoGRIP CUTTER RolandCM300 RolandCM300 RolandCM300 RolandCM300 RolandCM300 RolandCM300 RolandCM300 RolandCM300 RolandCM300 RolandCM300 RolandCM300 RolandCM300 BLADE FORCE OFFSET 0.5 0.5 0.5 0.5 0.5 0.5 0.5 0.5 0.5 0.5 0.5 0.5 SPEED 20 20
RolandGX2445PremiumCarbideDuraBlades
CADCUTMaterial 3MScotchliteReflective AirFlow CarbonFiber Econoprint(NEW) FashionFILM FashionFILMElectric FashionFILMElectricPrism FashionREFLECT Glitter GlitterFlake Gloss Glow GorillaGripII Hologram Neon PebblePuff SportFilmLite SuperFilm ThermoFILM ThermoGRIP CUTTER RolandGX24 RolandGX24 RolandGX23 RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX21 RolandGX24 RolandGX24 RolandGX24 RolandGX22 RolandGX24 RolandGX20 RolandGX24 RolandGX24 RolandGX24 RolandGX24 BLADE FORCE OFFSET 0.25 0.25 0.25 0.25 0.25 0.25 0.25 0.25 0.25 0.25 0.25 0.25 0.25 0.25 0.25 0.25 0.25 0.25 0.25 0.25 SPEED 20 20
RolandGX2460PremiumCarbideDuraBlades
CADCUTMaterial 3MScotchliteReflective AirFlow CarbonFiber Econoprint FashionFILM FashionFILMElectric FashionREFLECT Glitter GlitterFlake Gloss Glow GorillaGripII Hologram Neon PebblePuff SportFilmLite CADCUTMaterial SuperFilm ThermoFILM ThermoGRIP GlitterFlake Hologram CUTTER RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 CUTTER RolandGX24 RolandGX24 Roland Roland GX24 RolandGX24 RolandGX24 BLADE BLADE 60

Twillblade Twillblade

FORCE FORCE 110130
OFFSET 0.5 0.5 0.5 0.5 0.5 0.5 0.5 0.5 0.5 0.5 0.5 0.5 0.5 0.5 0.5 0.5 OFFSET 0.5 0.5 0.0.5 0.5

SPEED SPEED 2025

Cutter Guidelines for Standard Blades
RolandGX2445StandardBlades
CADCUTMaterial 3MScotchliteReflective AirFlow CarbonFiber Econoprint FashionFILM FashionFILMElectric FashionREFLECT Glitter Gloss Glow GorillaGripII Neon PebblePuff PressureSensitiveSIGNVINYL Reflective SportFilmLite SuperFilm ThermoFILM ThermoGRIP
FLOCK PressureSensitivePolyTWILL ThermoFLOCK
CUTTER RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24

BLADE 45

FlockBlade TwillBlade FlockBlade

FORCE 200240

OFFSET 0.25 0.25 0.25 0.25 0.25 0.225 0.25 0.25 0.25 0.25 0.25 0.15 0.25 0.15 0.25 0.225 0.225 0.25 0.25 0.5 0.225 0.5 0.25

SPEED 50

Econoprint(ORIGINAL)
RolandGX2460StandardBlades
CADCUTMaterial 3MScotchliteReflective AirFlow CarbonFiber Econoprint(NEW) Econoprint(ORIGINAL) FashionFILMMetallicII FashionFILMElectric FashionREFLECT Glitter GlitterFlake Gloss Glow GorillaGripII Hologram Neon CUTTER RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 BLADE 60 FORCE 180220 OFFSET 0.475 0.5 0.5 0.425 0.425 0.25 0.425 0.6 0.25 0.5 0.5 0.5 0.3 0.5 0.5 SPEED 50

CADCUTMaterial Reflective SportFilmLite SuperFilm ThermoFILM ThermoGRIP CUTTER RolandGX24 RolandGX24 RolandGX24 RolandGX24 RolandGX24 BLADE 60 FORCE 120170 OFFSET 0.3 0.225 0.225 0.5 0.5 SPEED 50
Ioline10045StandardBlades
CADCUTMaterial 3MScotchliteReflective FashionFILM FashionFILMElectric FashionREFLECT Glitter GorillaGripII Neon PressureSensitiveSIGNVINYL Reflective SportFilmLite SuperFilm ThermoFILM ThermoFLOCK ThermoFLOCK ThermoGRIP Econoprint(ORIGINAL) CUTTER Ioline100 Ioline100 Ioline100 Ioline100 Ioline100 Ioline100 Ioline100 Ioline100 Ioline100 Ioline100 Ioline100 Ioline100 Ioline100 Ioline100 Ioline100 BLADE FORCE 250400 OFFSET 0.15 0.15 0.15 0.15 0.15 0.15 0.15 0.15 0.15 0.15 0.15 0.15 0.15 0.15 0.15 SPEED 12:00 25% 50% 75% 50% 50% 50% 50% 50% 12:00 12:50% 50 50%
Ioline10060StandardBlades
CADCUTMaterial 3MScotchliteReflective FashionFILMElectric SportFilmLite SuperFilm CUTTER Ioline100 Ioline100 Ioline100 Ioline100 BLADE FORCE OFFSET 0.15 0.45 0.45 0.45 SPEED 12:00 50% 12:00 12:00
Ioline30030&60StandardBlades
CADCUTMaterial Econoprint(NEW) FashionFILM FashionFILMElectric FashionREFLECT Glitter GorillaGripII Neon CUTTER Ioline300 Ioline300 Ioline300 Ioline300 Ioline300 Ioline300 Ioline300 BLADE 30 FORCE 195 OFFSET 0.85 0.15 0.15 0.15 0.15 0.15 0.15 SPEED 12:00 25% 50% 25% 25% 25% 25%
CADCUTMaterial PressureSensitivePolyTWILL PressureSensitiveSIGNVINYL Reflective SportFilmLite SuperFilm ThermoFILM ThermoFLOCK ThermoGRIP 3MScotchliteReflective Econoprint(ORIGINAL) CUTTER Ioline300 Ioline300 Ioline300 Ioline300 Ioline300 Ioline300 Ioline300 Ioline300 Ioline300 Ioline300 BLADE FORCE OFFSET 0.94 0.15 0.15 0.85 0.9 0.15 0.15 0.15 0.15 0.15 SPEED 100% 25% 25% 12:00 12:00 25% 25% 25% 12:00 25%
Ioline30045StandardBlades
CADCUTMaterial 3MScotchliteReflective Econoprint FashionFILMElectric PressureSensitivePolyTWILL SportFilmLite SuperFilm CUTTER Ioline300 Ioline300 Ioline300 Ioline300 Ioline300 Ioline300 BLADE FORCE OFFSET 0.15 0.15 0.15 0.94 0.85 0.85 SPEED 12:00 12:00 50% 100% 12:00 12:00