Using the Cash Drawer

The cash drawer is where you put the money after you ring up a sale. The cash drawer has slots for putting paper bills and a tray for coins. You can store paper items such as checks and charge slips under the removable coin tray. When you ring up a sale, the cash drawer automatically opens so you can make change and put money away. You can also open the cash drawer without making a sale. This is handy if you need to make change for someone or forgot to put something away. The cash drawer locks in 2 different ways. Locking the cash drawer is a good idea if you need to leave the cash register. The cash drawer automatically locks electronically when you move the register key to the Off position. Remember to take the register key out if you are leaving the register. The emergency open lever will still open the cash drawer when it is electronically locked. You can also use the 515 key to mechanically lock the cash drawer. If you lock the cash drawer this way, you must have the key to open it again. Even the emergency open lever will not open the cash drawer. when it is locked with the key.
Important If the cash drawer will not open, see if the lock on the cash drawer is turned to the right. If it is, the drawer is locked with the 515 key. You need the key to unlock the cash drawer. If the key is lost or locked in the cash drawer, contact Royal. To open the cash drawer after a sale 1 When you are done ringing up a sale, press the Amount Tend Total key at the bottom right of the keyboard. The cash drawer opens. You can make change and put the money in the drawer. 2 When you are done, push the cash drawer closed. To open the cash drawer without making a sale 1 Press the #/ST/NS key at the bottom right of the keyboard. The cash drawer opens and a No Sale receipt prints. 2 When you are done, push the cash drawer closed. To lock and unlock the cash drawer using the key 1 Using the small key labeled 515, put the key in the lock in the front of the cash drawer.
Using the Accessory Drawer 2 To lock the cash drawer, turn the key to the right and remove the key from the lock. 3 To unlock the cash drawer, turn the key to the left and remove the key from the lock. To open the cash drawer using the emergency lever 1 With your hands on the cash drawer, carefully tip the front of the register up. Underneath the cash register, toward the back of the register, you see a small lever.

Table 6 Common errors

This error. Register Beep
Means this. The cash register makes a short beep each time a key is pressed. This is normal and not a cause for concern. When using your cash register, you must perform all operations in the correct order. If you press the wrong key at the wrong time, an alarm beep sounds and you see a message on the display. The keyboard also locks. Press the Clear key to continue. When a transaction is started in the REG1 or REG2 position, you must complete the sale before moving the Mode key to another position. When an operation is started but not finished in the REG1 or REG2 positions, turning the Mode key to another position makes an alarm beep and you see an error message on the display. Press the Clear key to continue.

Entry Error Beep

Printer Error
If a PE appears in the display, check if you are out of paper. Check for a paper jam. For more information about other solutions, see PE Printer Error on page 87.

Clearing an Error

The Clear key stops an alarm beep that happened because a key was pressed that was not correct for that operation. The Clear key does not erase a transaction that was registered by an operating key and printed on the register tape. To erase an entry after you press a key that printed the entry on the tape, use the Void key to correct the error. If the cash register makes a loud error beep, press the Clear key to stop it.
Chapter 4: Setting Up Your Cash Register - the Basics If your cash register will not stop making a beeping sound after you press the Clear key, you can do two more things.

Half System Clear

If you pressed the Clear key and the error beep does not stop, you can do a Half System Clear. For more information about a Half System Clear, see Half System Clear on page 89.

Full System Clear

If you did a Half System Clear and the error beep still does not stop, as a last resort, you can do a Full System Clear. For more information about the Full System Clear, see Full System Clear on page 89.
Setting Up Your Cash Register Advanced
This chapter shows you more advanced programming for your cash register. This chapter covers: Programming Department Keys Programming PLU Descriptions Setting the Decimal Points Setting the Rounding Rates Programming Discounts Programming Flag Options

When you are done programming your cash register, you can run the Programming Report to see your results. See Running the Program Confirmation Report on page 70. Note While you are programming, the letter P often appears in the display.
Chapter 5: Setting Up Your Cash Register - Advanced
Departments are a category of merchandise. For example, Department 1 can be Housewares, Department 2 can be Food, Department 3 can be Womens Clothing, and so on. This helps you track what you are selling. Each department can be programmed as taxable or non-taxable, so that if an item needs to be taxed, it is added automatically when you ring up an item in a taxable department. You can have as many as 99 departments on your cash register. If you have many departments, you may want to make a list so other people who use the cash register can properly use the department keys. Programming departments includes up to 6 steps. Not all steps listed below may apply to your specific needs, but you must specify a value for each, even if you do not plan to use that feature. 1 Setting Standard and Gallonage Mode 2 Programming Multiple and Single Items 3 Programming High Digit Lock-out (HDLO) 4 Programming Tax Status 5 Programming Department Preset Price 6 Programming Department Names For specific information about each of the items above, see the next sections. After you are done, you can check your results. See Running the Department Sales Report on page 73. To program department keys 1 Put the PRG key in the Mode key slot and turn it to the PRG position. 2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. 3 Press the following, in this order: Press this. 0 or or to 6 To specify this. Standard or gallonage Multiple or single items HDLO See this page. 36
Press this. 00 to 15 and then 0 or up to a 7 digit price A department key
To specify this. Tax status

See this page. 37

Department preset value The department key for this department
Note If you do not want to program a department name, press the Amount Tend/Total key. Skip the next steps. You are done with this department. The alphanumeric keys to spell the department name. The department name 39
The information is saved in the cash register 4 To add another department, do step 3 again. To program Department 1 as taxable with no preset price and no description 1 Put the PRG key in the Mode key slot and turn it to the PRG position. 2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. 3 Using the round Number keys, press 00001 and then press the Subtotal/w/Tax key. 4 Using the round Number keys, press 0 and then press the Dept 1 key. 5 Press the Amount Tend/Total key. Skip this step if you are going to enter a description. The department information is saved in the cash register. To program Department 2 as non-taxable with no preset price and no description 1 Put the PRG key in the Mode key slot and turn it to the PRG position. 2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

Table 16 Tax Status Numbers

Number 00

Taxable by. Non-Taxable

To charge the.

If no tax is programmed in the cash register, or If you want to charge tax on the original amount of an item (the amount before the coupon is deducted).

TAX 1 TAX 2

TAX 1 rate on the discounted amount of an item. * TAX 2 rate on the discounted amount of an item. *
Table 16 Tax Status Numbers (Continued)

Number 15

Taxable by.
TAX 3 TAX 4 TAX 1 and TAX 2 TAX 1 and TAX 3 TAX 1 and TAX 4 TAX 2 and TAX 3 TAX 2 and TAX 4 TAX 3 and TAX 4 TAX 1, TAX 2 and TAX 3 TAX 1, TAX 2 and TAX 4 TAX 1, TAX 3 and TAX 4 TAX 2, TAX 3 and TAX 4 TAX 1, TAX 2, TAX 3, TAX 4
TAX 3 rate on the discounted amount of an item. * TAX 4 rate on the discounted amount of an item. * TAX 1 and TAX 2 rates on the discounted amount of an item. * TAX 1 and TAX 3 rates on the discounted amount of an item. * TAX 1 and TAX 4 rates on the discounted amount of an item. * TAX 2 and TAX 3 rates on the discounted amount of an item. * TAX 2 and TAX 4 rates on the discounted amount of an item. * TAX 3 and TAX 4 rates on the discounted amount of an item. * TAX 1, TAX 2 and TAX 3 rates on the discounted amount of an item. * TAX 1, TAX 2 and TAX 4 rates on the discounted amount of an item. * TAX 1, TAX 3 and TAX 4 rates on the discounted amount of an item. * TAX 2, TAX 3 and TAX 4 rates on the discounted amount of an item. * TAX 1, TAX 2, TAX 3 and TAX 4 rates on the discounted amount of an item. *
* the amount after the coupon is deducted
To program the Coupon key The following examples show the most commonly used options in programming the Coupon Discount key.

Method 1

You can select if no tax is programmed in the cash register or if you want to charge the tax rate on the original amount of an item (the amount before the coupon is deducted). Example 17: If HDLO is set to 0, and the Tax Status Number is set to 0 (non-taxable) 1 Put the PRG key in the Mode key slot and turn it to the PRG position. 54 Alpha 583cx Users Guide
Programming Discounts 2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. 3 Using the round Number keys, press 000 and then press the Cpn key. Note See page 96 to ring up a coupon sale programmed with Method 1.

Method 2

You can select if you want the tax rate to be charged on the discounted amount of an item (the amount after the coupon is deducted). Example 18: If HDLO is selected for 0, and the Tax Status is selected for 1 (taxable by TAX 1): 1 Put the PRG key in the Mode key slot and turn it to the PRG position. 2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. 3 Using the round Number keys, press 001 and then press the Cpn key. Note See page 96 to ring up a coupon sale programmed with Method 2.

This code. T1 T2 T3 T4 TX
Means this. Taxable status programmed with a single tax rate. Taxable status programmed with a second tax rate. Taxable status programmed with Tax 3 rate. Taxable status programmed with Tax 4 rate. Taxable status programmed with more than 1 tax rate.
Chapter 8: Running Reports
Running the Department Confirmation Report
You can print a report that shows the programmed information for a range of departments. This is helpful if you want to see the programmed names of some of the departments, but do not need to see all other programming information. You can also print a report that shows department information and sales. For more information, see Running the Department Sales Report on page 73. To run a department confirmation report 1 Put the PRG key in the Mode key slot and turn it to the PRG position. 2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. 3 Using the round Number keys, press 88. 4 Using the round Number keys, press the number of the first department you want to see. For example, 01. 5 Using the round Number keys, press the number of the last department you want to see. For example, 15. 6 Press the Amount Tend Total key.
Running the PLU Confirmation Report
The PLU Confirmation Report allows you to check all PLUs programmed. For more information about programming PLUs, see Programming PLU Descriptions on page 48. To run the PLU confirmation report 1 Put the PRG key in the Mode key slot and turn it to the PRG position. 2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. 3 Press the PLU key.
Running the Department Sales Report An example PLU Confirmation Report is show below. Your report shows you the specific information about your programming.
Running the Department Sales Report
The Department Sales Report allows you to check the current sales information for specified departments. To run a Department sales report 1 Put the Z key in the Mode key slot and turn it to the X or Z position. 2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. 3 Using the round Number keys, press the number of the first department you want to see. For example, 01. 4 Using the round Number keys, press the number of the last department you want to see. For example, 15. 5 Press the Amount Tend Total key. The Department Sales report prints.
Running Management Reports

About Z Readings

There are two types of readings that can be taken in the Z position: an Z1 reading and an Z2 reading. Z1 reading Commonly known as a end-of-day/daily-closeout reading. This reading prints all transaction data and sets all totals to zero, except the Running Grand Total. You can also print a duplicate Z1 Report. This is useful if the register runs out of paper or if there is a power outage while the Z1 Report is printing. This feature can also be turned off by Flag setting 25. For more information about Flags, see Programming Flag Options on page 56. Z2 reading Commonly known as a weekly or monthly reading. This reading prints transaction totals either on a weekly or monthly basis (not both) and resets all transaction totals to zero except the Running Grand Total.

About Management Reports

The following management reports are available: Cash-in-Drawer Report - Only available in the X position. Tells you how much cash is in the drawer at the time of the report. Clerk Report - Prints total sales amounts of each Clerk Number. Financial Report - Includes totals of departments, tax, net sales, voids, returns, coupons, refunds, minus percentage, plus percentage, receipts-on-account, paid out, cash, check, charge. The running grand total appears only on Z Reports. Hourly Report - Provides total sales amounts rung up each hour. All PLU Report - Lists quantity and cost of each PLU number rung up. Department Range Report - Shows the sales information for the specified departments.
The different management reports available in the X and Z positions: This key position. X Prints this report symbol. X1 This report is also known as. Mid-Day
This report is available. Financial, PLU, Department Range, Clerk, Hourly, Cash-In-Drawer Financial Financial, PLU, Clerk, Hourly Financial

X2 Z1 Z2

Mid-Week or Mid-Month End-Of-Day or Daily-Close-out Weekly or Monthly
Running a Cash-In-Drawer Report
This report shows how much cash is in the cash drawer. To run a Cash-In-Drawer report 1 Put the Z key or the PRG key in the Mode key slot and turn it to the X position. 2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. 3 Press the Qty/Date key. The Cash in Drawer report prints. Alpha 583cx Users Guide 75

Running a Clerk Report

The Clerk report shows sales by clerk number. For more information about setting clerk numbers, see Setting Clerk Numbers and Names on page 25. A Clerk report in the X position shows sales up to the current hour. A Clerk report in the Z position shows sales for the entire day. A Clerk report must be closed out in the Z position.

Note If you are not using clerk numbers, then you cannot run a Clerk report. You hear an error beep when you press the Clerk key. To run a Clerk report 1 Put the Z key or the PRG key in the Mode key slot and turn it to the X or Z position. 2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. 3 Press the Clerk key. The Clerk report prints.
Running a Financial Report
The Financial report shows totals of departments, tax, net sales, voids, returns, coupons, refunds, minus percentage, plus percentage, receipts-on-account, paid out, cash, check, and charge. The running grand total appears only on Z reports. You can run a copy of the Financial report in the Z position. If other keys are pressed after the first Z reading, the duplicate Z Report will not print. To turn off the duplicate Z Report printing feature, you must change Flag 25. For more information about Flags, see Programming Flag Options on page 56. Important A Financial Reading must be closed out in the Z position. For an example Financial report, see Financial Report Example on page 77. To print a Financial report 1 Put the Z key or the PRG key in the Mode key slot and turn it to the X or Z position.
Running Management Reports Note If you use the Z position, the history is reset in the cash register after the report is printed. 2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. 3 Press the Amount Tend Total key. To run a duplicate Z report 1 Put the Z key or the PRG key in the Mode key slot and turn it to the Z position. 2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. 3 Press the #/ST/NS key and the Amount Tend Total key. The duplicate Z report prints. To take a weekly or monthly financial report (Z2 or X2) 1 Put the Z key or the PRG key in the Mode key slot and turn it to the X or Z position. 2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. 3 In the round Number keys area, press 99 and the Amount Tend Total key. The report prints.

Financial Report Example

Totals are calculated for the Management Reports in the following way. NET SALES TOTAL (NET) - Shows the true sales for the day. The Net sales total includes department total (DEPTTL), tax total (T1, T2, T3, T4), and less the coupon discount (COUPON) and less the percentage discount.

Running an Hourly Report

The report shows the number of sales and the total sales amount for each hour. All hours print, even if no sales were made in an hour. Times print using a 24 hour format. Important An hourly reading must be closed out in the Z position. To take an hourly report 1 Put the Z key or the PRG key in the Mode key slot and turn it to the X or Z position. 2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. 3 In the round Number keys area, press 11 and the Amount Tend Total key. The Hourly report prints. Alpha 583cx Users Guide 79

Running PLU Reports

The PLU report shows the quantity and cost of each PLU Number rung up. Only PLUs that had sales will print. Important A PLU Reading must be closed out in the Z position. To print a PLU report 1 Put the Z or PRG key in the Mode key slot and turn it to the X or Z position. 2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. 3 Press the PLU key. To print a PLU sales report, according to an assigned Department number range 1 Put the Z key or the PRG key in the Mode key slot and turn it to the X position. 2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. 3 In the round Number keys area, specify the Starting Dept Number. It must be 2 digits; for example 01. 4 Enter the Ending Dept Number as 2 digits. 5 Press the PLU key. The sales history for the PLUs assigned to the departments in the specified range prints.

Maintenance and Options

Follow these steps to make sure your cash register works well. Your register must remain uncovered when turned on. This allows the electronic components to properly cool. Use a dust cover when the register is not in operation and the control lock key is turned to the OFF position to protect mechanical components from dust. Keep beverages and other liquids away from the machine to avoid spills which can damage electronic components. Use the optional protective keytop cover to prevent damage to the cash register. Keep the cash register away from dust, dampness, or extreme hot or cold temperatures. To clean your cash register, use a soft dry cloth. Do not use harsh solutions containing alcohol or ammonia. After storing your cash register in extreme temperatures (below 32 degrees Fahrenheit or above 104 degrees Fahrenheit), allow the temperature inside the machine enough time to reach room temperature before turning it on. If you need electronic service, take the cash register to a Royal authorized service center. For more information, see Limited Warranty on page 126.

Prices and Availability Subject to Change Without Notice

Troubleshooting

Select and follow the procedure which best describes what is happening.
You may see these errors on the display. This table explains what they are and how to fix them.

Table 20

The error message. P R I N T E R E R R O R C L E R K # E R R O R
Do this. Paper jam or printer failure Misoperation Enter clerk number Communication error

I Hear an Error Beep

Some error beeps are normal. See Error Codes on page 31 for more information about error codes. 1 Press the Clear key. 2 Turn the Mode key to the PRG, REG, X or Z position you were in before you got the error.
PE Printer Error For example, if the last position you were in was REG, turn the key to the REG position and press the Clear key and then press the Amount Tend Total, Check, or Charge key to complete a sale. If your last position was PRG, turn the key to the PRG position and press the Clear key. If the last thing you were doing was programming PLUs in the PRG mode, return the PRG key to the PRG position. Press Clear and then press Qty/Date to leave PLU programming mode. 3 Repeat the procedure you are trying to perform. If error still persists, perform a Half System Clear procedure. See Half System Clear on page 89. As a last resort, perform a Full System Clear procedure. See Full System Clear on page 89.
Sec code error appears in PRG, X OR Z modes
This prompt means a Manager Password is programmed. Enter the password number and press Check.
If Clerk E12 Displays In REG 1 or REG 2 Modes
This prompt means clerk numbers are programmed. 1 Enter the clerk number and press Clerk. 2 Enter the password and press Charge.

PE Printer Error

This prompt means there is a paper problem. 1 Check if you are out of paper. 2 Check for a paper jam. If so, carefully remove any paper obstructing the printer. 3 Check and make sure the paper was aligned properly in the printer and that the printer bar is snapped into place. Caution Do not manually pull the paper. Always use the Feed key to remove or advance the paper. Do not use sharp or pointed instruments in the printer area. This can seriously damage the printer. 4 After the paper jam is successfully removed, if PE still appears, turn the Mode key to the OFF position. Unplug the cash register, wait 10 seconds, and plug it back in. Alpha 583cx Users Guide 87
Chapter 10: Troubleshooting 5 If there is a FUNCTION error and an E appears on the display, press the Clear key. 6 If an FUNCTION error continues to appear, turn the Mode key to the last position (PRG, REG, X or Z) you were in before the error appeared. If the last position you were in was REG, turn the Mode key to the REG position and press the Clear key, then press the Amount Tend Total, Check, or Charge key to complete a pending sale. If your last position was PRG, turn the Mode key to the PRG position and press the Clear key. 7 As a last resort, follow the directions for a Full System Clear. See Full System Clear on page 89.

Chapter 11: Examples

Voiding a PLU Multiplication Sale Voiding a PLU Sale Voiding a PLU Sale with a Coupon Discount Voiding a Plu Sale with a Minus Percentage Discount Voiding a PLU Sale with a Plus Percentage Rate Voiding a Plus Percentage Sale Voiding A Sale

Sample Receipt

The example below shows the general transaction information you see printed on a receipt.

Transaction Codes

The following codes appear on transaction receipts:
Table 21 Transaction Codes
The code. # @ 1 AMOUNT ADD ON CASH CHANGE CHARGE CHECK Clerk #1 to Clerk #26 COUPON CREDIT DEBIT DISCOUNT DUPLICATE RECEIPT
Means this. Reference Number Amount Being Multiplied Amount of Cash Tendered Plus Percent Cash Transaction Total Change Charge Transaction Total Check Transaction Total Clerk number 1 to number 26 Coupon Credit card transaction Debit card transaction Minus Percent Discount After a transaction, you can print a duplicate receipt by pressing the Subtotal w/Tax key immediately after the original receipt has finished printing and before another transaction is started No-Sale Function or Open Cash Drawer Paid Out Overriding of a PLU Price Received on Account Return (Refund) Subtotal (Excludes Tax) Tax 1 Rate Applied to a Sale Tax 2 Rate Applied to a Sale Tax 3 Rate Applied to a Sale
NO SALE PAID OUT PRICE* RECD ACCT REFUND SUBTTL T1 T2 T3
Table 21 Transaction Codes (Continued)

The code. T4 TOTAL TX

Means this. Tax 4 Rate Applied to a Sale Total of Sale Represents Tax Total if Option 1 is selected on Flag 24. For more information, see Programming Flag Options on page 56 Void Number of Items Being Multiplied

VOID/CORR X

The rest of this chapter shows you example transactions. Reminder Put the REG key in the Mode key slot and turn it to the REG1 position. You are ready to ring up sales.
Adding Tax to a Non-Taxable Department
Example 26: Assume the Department 2 key is programmed for no tax and the TAX 1 rate is programmed for 6%. Ring up a $1.00 item in Department 2, charging the 6% tax rate. To add tax to a non-taxable department 1 Press the key. key.
2 In the Number keys area, press 100, and then press the 3 Press the key.
Cash Sale With Tendering Change
Example 27: Ring up a $1.00 item in Department 1 and compute change from $5.00 cash tendered. To ring up a sale with tendering change 1 In the Number keys area, press 100, and then press the 2 Press the key. Alpha 583cx Users Guide key.

Canadian Tax Programming Example
The non-taxable limit is used in certain areas where tax is exempted below a certain amount. For example, any amount below $4.00 is exempted from tax. If there is no non-taxable limit, simply skip the step in brackets in the procedure. Example 69: GST Tax: 7%, PST Tax: 8%, GST/PST, Tax: Both 7% and 8% calculated on net amount 1 Put the PRG key in the Mode key slot and turn it to the PRG position. 2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. Alpha 583cx Users Guide
Appendix B: GST/PST System for Canada Note Where you see an asterisk (*) in the following steps, enter a preset price or press 0. 3 Program Tax 1 as 7%: Press 1 + Tax 1 + 7000 + Tax Program Tax 2 as 8%: Press 2 + Tax 1 + 8000 + Tax Link Tax 1 (7% GST) to a Department key: Press 00001 + Subtotal/w/TAX + 0* + Dept Key 6 Type the name of the Department, using the Department keys. For more information about using the Department keys to type letters, see Setting Alphanumeric Descriptions on page 17. When you are done, press the Check key. 7 Link Tax 2 (8% PST) to specified Department key above: Press 00002 + ST/W/TAX + 0* + Dept Key 8 Type the name of the Department, using the Department keys. For more information about using the Department keys to type letters, see Setting Alphanumeric Descriptions on page 17. When you are done, press the Check key. 9 Link both Tax 1 (GST) and Tax 2 (PST) to a Department key: Press 00005 + ST/W/TAX + 0* + Dept Key Example 70: GST Tax: 7%, PST Tax: 8%, GST/PST, Tax: Both 7% and 8% as tax on tax-piggyback calculation Note Where you see an asterisk (*) in the following steps, enter a preset price or press 0. 1 Program Tax 1 as 7%: Press 1 + Tax 1 + 7000 + Tax Program Tax 2 as 8%: Press 2 + Tax 1 + 8000 + Tax Program Tax 3 as 8%: Press 3 + Tax 1 + 8000 + Tax Link Tax 1 (7% GST) to a Department key: Press 00001 + ST/W/TAX + 0* + Dept Key 5 Type the name of the Department, using the Department keys. For more information about using the Department keys to type letters, see Setting Alphanumeric Descriptions on page 17. When you are done, press the Check key.
Canadian Tax Programming Example 6 Link Tax 3 (8% PST) to a Department key: Press 00003 + ST/W/TAX + 0* + Dept Key 7 Type the name of the Department, using the Department keys. For more information about using the Department keys to type letters, see Setting Alphanumeric Descriptions on page 17. When you are done, press the Check key. 8 Link both Tax 1 (7% GST) and Tax 2 (8% PST) to the desired Department key: Press + 00005 + ST/W/TAX + 0* + Dept Key 9 Type the name of the Department, using the Department keys. For more information about using the Department keys to type letters, see Setting Alphanumeric Descriptions on page 17. When you are done, press the Check key. 10 Program for piggyback (tax on tax) calculation for Canada: Press 21 + 1 + Void Press 22 + 2 + Void For help in Canada, call 888-266-9380.

Product Information

Specifications and Safety
Table 24 Specifications And Safety
Feature Type Display Capacity Printer Ink Source Paper Supply Memory Battery Protection Technology Power Consumption Operating Temperature Dimensions Weight
Description Electronic cash register One line alphanumeric display 7 digit input and 10 digit readout Thermal printer Thermal alphanumeric printer - no ribbon needed Standard thermal paper Royal Reorder # 013127 Roughly 28 days after power interruption CMOS RAM Standby - 0.8W, Operating - 30W 0-40 Degrees Centigrade (32-104 Degrees Fahrenheit) 13W x 16 D x 11 H 18.7 lbs.

Safety Notice

The power outlet for this cash register must be located near the unit and be easily accessible. Do not use this cash register outdoors in the rain or near any source of liquid, such as a pool.

FCC Warning

This equipment generates, uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions manual, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to correct the interference. The back-up power system: When you are not using your cash register, you keep it plugged in with the control lock key in the OFF position. Back-up power is provided through the batteries, but this should not be used for long periods of time.
Appendix C: Product Information

Limited Warranty

Royal Consumer Information Products, Inc. at 379 Campus Drive, Somerset, New Jersey 08875 warrants that your new Royal Cash Management System is free of defects of workmanship and materials. If there is a defect or malfunction of this cash register, Royal will repair the cash register free of charge as follows:
New or comparable rebuilt parts in exchange for defective parts for ONE YEAR from the date of purchase.
All labor charges incurred for 90 DAYS are covered from the date of purchase. After 90 days there will be a labor charge for repair of assemblies such as the keyboard, display, logic board, power supply and printer at the Authorized Service Centers then prevailing rates. The cash register must be taken or sent postage prepaid and insured to a Royal Authorized Service Center. Royal will pay return postage during labor warranty period only. This warranty does not apply to persons who purchase this product second-hand or used. This warranty does not include adjustments, parts, or repairs required by circumstances beyond the control of Royal, including but not limited to fire or other casualty, accident, neglect, abuse, abnormal use, or battery leakage damages. THERE ARE NO OTHER EXPRESSED WARRANTIES EXCEPT AS STATED HEREIN. AFTER THE PERIOD OF EXPRESSED WARRANTY SET FORTH HEREIN, THERE ARE NO EXPRESSED OR IMPLIED WARRANTIES AND THOSE EXCLUDED INCLUDE THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Royal shall NOT be liable for CONSEQUENTIAL DAMAGES resulting from any failure, defect, or malfunction of this cash register. Some states do not allow limitations on how long an implied warranty lasts and some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

To obtain service under the terms of this warranty
Your warranty starts with the date of original purchase. This warranty gives you specific legal rights, and you may also have other rights which vary from State to State. This warranty is valid only on cash registers purchased, delivered and used in the United States. For Authorized Service Centers within your local area, please call 1 (888) 261-3888 or 732-563-9944. Keep proof of purchase to establish date of original purchase. Pack your cash register in the original carton or equivalent. Enclose a copy of the bill of sale or other documentation showing original purchase date. Enclose a card or note describing the difficulty you have had with the cash register. Be sure to include your complete name and address.
Mail the above prepaid and insured to the nearest authorized service location. The Service Center cannot be held responsible for any loss or damage in transit.

Description Tables

The following table shows the various text your cash register prints in the languages programmed in your cash register.
Table 25 Language Descriptions

ENGLISH

COUPON DISCOUNT ADD ON CHARGE VOID/CORR SUBTTL CHANGE CASH PRICE AMOUNT CHECK T1 T2 T3 T4 REFUNDTOTAL PAID OUT RECD ACCT NO SALE COUPON DISCOUNT ADD ON CHARGE R-AP-OVOID/CORR SUBTTL PLU NO. T1

SPANISH

CUPON DESCUENTO INCREMENTO CARGO ANUL/CORRC SUBTOTAL CAMBIO METALICO PRECIO CANTIDAD CHEQUE T1 T2 T3 T4 REEMBOLSO TOTAL SALIDAS CUENTA NO VENTA CUPON DESCUENTO INCREMENTO CARGO CUENTA SALIDAS ANUL/CORRC SUBTOTAL PLU NO T1

FRENCH

COUPON REMISE MAJORATION C-CREDIT CORRECTION SOUS-TOTAL RENDU ESPECES PRIX MONTANT CHEQUE T1 T2 T3 T4 RETOUR TOTAL SORTIE ENTREE NON-VENTE COUPON REMISE MAJORATION C-CREDIT ENTREE SORTIE CORRECTION SOUS-TOTAL PLU-NO T1

GERMAN

MINUS RABATT AUFSCHLAG KREDIT STORNO ZWSUMME RUCKGELD BAR PREIS BETRAG SCHECK S1 S2 S3 S4 RUCKZAHLUNG GESAMT AUSZAHLUNG EINZAHLUNG NULL BON MINUS RABATT AUFSCHLAG KREDIT EINZAHLUNG AUSZAHLUNG STORNO ZWSUMME PLU-NR S1

PRINT LOCATION

SALES RECEIPT SALES RECEIPT SALES RECEIPT SALES RECEIPT SALES RECEIPT SALES RECEIPT SALES RECEIPT SALES RECEIPT SALES RECEIPT SALES RECEIPT SALES RECEIPT SALES RECEIPT SALES RECEIPT SALES RECEIPT SALES RECEIPT SALES RECEIPT SALES RECEIPT SALES RECEIPT SALES RECEIPT SALES RECEIPT PROGRAM PRINT PROGRAM PRINT PROGRAM PRINT PROGRAM PRINT PROGRAM PRINT PROGRAM PRINT PROGRAM PRINT PROGRAM PRINT PROGRAM PRINT PROGRAM PRINT

ROYAL Alpha 583cx

Contents

1 Welcome
Before Starting...... 1 What is in the Box?..... 2 Important Phone Numbers..... 2

2 Getting Started

Plugging in and Putting in the Batteries.... 3 Installing the Paper Roll.... 5 Installing the Barcode Reader.... 6 Setting the Date And Time.... 7 Programming the Sales Tax.... 8 Programming Department Keys.... 9
3 Getting To Know the Cash Register
Opening and Closing the Customer Display...10 Using the Mode Key Area....12 Using the Keyboard.....13 Using the Cash Drawer.....14 Using the Accessory Drawer....15

abcoffice

www.abcoffice.com

1-800-658-8788

4 Setting Up Your Cash Register - the Basics
Using the Displays.... 16 The Clerk Display.... 17 Setting Alphanumeric Descriptions.... 17 Alphanumeric Code Chart.... 18 Using Single Width Characters..... 20 About Programming Numbers in Logo Messages... 20 Using Double Wide Characters.... 20 Programming a Store Logo or a Commercial Message.. 21 Setting the Commercial Message in the Footer... 24 Setting Clerk Numbers and Names.... 25 Using the Clerk System.... 27 Setting the Machine Number..... 27 Setting X and Manager Passwords... 28 Printing the Quick Start Program Confirmation Report... 29 Before Going to Register Mode.... 30 Error Codes..... 31 Clearing an Error..... 31
5 Setting Up Your Cash Register - Advanced
Programming Department Keys..... 34 Setting Standard and Gallonage Mode.... 36 Programming Multiple and Single Items... 36 Programming High Digit Lock-out (HDLO)... 36 Programming Tax Status.... 37 Programming Department Preset Price.... 38 Assigning Department Number Keys.... 38 Programming Department Names.... 39 Programming Scrolling Messages.... 42 Programming Scrolling Message Display Times... 43 Setting the Off Message..... 43 Setting the Mode Message.... 44 Setting the Sales Message Start and Stop Times... 44 Setting the Idle Messages.... 45 Setting the Amount of Time Letters Appear in the Display... 46 ii Alpha 583cx Users Guide
Programming the Credit Keys.....46 Programming PLU Descriptions....48 Programming PLUs without a Barcode Reader....48 Programming PLUs with the Barcode Reader...49 Setting the Decimal Points....50 Setting the Rounding Rates....51 Programming Discounts.....51 Programming Minus Percentage Discounts...51 Programming Coupon Discounts...52 Programming Plus Percentage Add-ons....55 Programming Flag Options.....56
6 Ringing up Sales and Using Training Mode
Ringing up Sales....62 Ringing up Sales with the Barcode Reader...64 Using Training Mode.....64
7 Programming Complex Tax Rates
Setting the Tax Rates.....67

8 Running Reports

Running the Program Confirmation Report...70 Running the Department Confirmation Report...72 Running the PLU Confirmation Report....72 Running the Department Sales Report....73 Running Management Reports....73 About X Readings.....74 About Z Readings.....74 About Management Reports....75 Running a Cash-In-Drawer Report....75 Running a Clerk Report.....76 Running a Financial Report....76 Financial Report Example.....77 Running an Hourly Report....79 Running PLU Reports....80

Alpha 583cx Users Guide

www.abcoffice.com 1-800-658-8788
9 Maintenance and Options
Optional Accessories..... 82 Installing a New Paper Roll..... 82 Using the Battery System.... 83 Ordering Accessories.... 85

10 Troubleshooting

Error Codes..... 86 I Hear an Error Beep.... 86 Sec code error appears in PRG, X OR Z modes... 87 If Clerk E12 Displays In REG 1 or REG 2 Modes... 87 PE Printer Error..... 87 The Register Does Not Work at All.... 88 Opening the Drawer When There is no Power... 88 Half System Clear..... 89 Full System Clear..... 89 If Nothing Helps.... 89

11 Examples

Sample Receipt..... 92 Transaction Codes.... 93 Adding Tax to a Non-Taxable Department... 94 Cash Sale With Tendering Change... 94 Cash Sale Without Tendering Change.... 95 Charge Sale..... 95 Coupon Discount Sale.... 96 Credit Return..... 97 Credit Sale..... 97 Dept Shift Key..... 97 Exempting Tax On An Item..... 98 Exempting Tax on the Entire Sale.... 98 Gallonage Sales Transaction.... 99 Minus Percentage Discount Sale.... 99 Multiplication of a Department Unit Price....100 Multiplication Sale.....100 Multiplying By A Fraction....101 iv Alpha 583cx Users Guide

Press here and slide up

Installing the Paper Roll
Your cash register has a thermal printer that prints receipts for the customer or a journal tape. You can use 2 inch (57.5 mm) wide standard thermal register paper. To install the paper roll 1 Insert the PRG key and turn it to either REG1 or REG2. If you need a customer receipt, turn the Mode key to the REG1 position. If you do not need a customer receipt, turn the mode key to the REG2 position. 2 Unlock and open the Journal Compartment Cover. Grip the left side of the cover and gently pull upward. Remove the Journal Compartment Cover and set aside. 3 Remove the Journal Takeup spindle. Place the paper roll in the little round area at the bottom of the compartment. Make sure the paper feeds out from the bottom of the roll, towards the front of the cash register. 4 Grab the small handle on the right of the print roller. Push the little handle towards the back of the cash register and raise the roller bar up. 5 Lay the end of the paper across the printer as shown. Move the print roller down onto the paper and snap into place. Make sure both sides are snapped down. Press the Feed key until the paper catches and moves through the printer. 6 Do one of the following:

Handle

Chapter 2: Getting Started If you do not need to print receipts: Place the black plastic Journal Takeup spindle on its grooves above the Battery compartment. The spindle sits above the paper roll. Press the Feed key to move the paper through the printer about 10-12 inches. Push the paper through one of the narrow openings in the center of the Journal Takeup spindle. Press the Feed key until the paper catches and begins to wind securely around the Journal Takeup spindle. Replace the Journal Compartment Cover. If you want to print receipts: Put the customer receipt paper in the receipt window of the Journal Compartment Cover. Make sure you get the paper in the little guides in the window. Use the Cash Drawer/Journal Lock key #515 to lock it.
Installing the Barcode Reader
Your cash register optionally comes with a barcode reader. It allows you to scan items with a UPC symbols, instead of using the keyboard to type the PLU number. If you want to order the barcode reader, contact Royal. The barcode reader plugs into the port on the lower right side of the cash register. Use the directions below to install it. To install and program the barcode reader 1 Unpack the reader from the box. 2 Turn the Mode key to OFF. 3 Locate the port for the scanner on the lower right side of the cash register. Plug the reader into the port. 4 Now you can program the barcode reader so that you can scan UPC symbols to ring up items. For specifics, see Programming PLUs with the Barcode Reader on page 49.

Setting the Date And Time
The date changes every day and prints in the month-day-year format. You can prevent the date from printing on the transaction receipts. The date format can also be changed to print day-month-year. For more information, see Programming Flag Options on page 56. You can set the cash register so that it does not print the time on receipts. For more information, see Programming Flag Options on page 56. The time can print in either the 12 or 24 hour (military time) format. The default setting is to print in the 12 hour format, which is normally used. To change to the 24 hour format, see Programming Flag Options on page 56. Reminder When you set the time, you need to type the time in a 24 hour format. To convert the current time to a 24 hour format, add the number 12 to every hour after 12 noon. For example: 1:15 P.M. programs as 1315. 8:20 A.M. programs as 0820. To set the date Example 1: To program June 30, Put the PRG key in the Mode key slot and turn it to the PRG position. 2 In the round Number keys area, press 063002 and then press the #/ST/NS key. To set the time Example 2: To program 9:45 P.M. 1 Put the PRG key in the Mode key slot and turn it to the PRG position. 2 In the round Number keys area, press 2145 and then press the Qty/Date key.
Programming the Sales Tax
Now you need to program the sales tax for your area. If you do not know your sales tax rate, contact your local government office. Tip You must press at least 4 digits in step 4. Note If you make a mistake or you hear an error beep, press Clear and start over with Step 3. Example 3: To program a sales tax rate of 6% 1 Find your sales tax rate. You may need to contact your local government office. 2 Put the PRG key in the Mode key slot and turn it to the PRG position. 3 In the round Number keys area, press 1 and then press the Tax 1 key. 4 Press 6000 and press the Amount Tend Total key. Your sales tax is programmed. To program other tax rates, in Step 4, press the following:
Table 1 Additional tax rate programming
For this tax rate. 7.75% 5.5% 10.5%

Press these keys. 10500

For more advanced tax rate programming, see Programming Complex Tax Rates on page 66.
Programming Department Keys
You are done with the basic programming of your cash register. After you program at least 2 department keys, you are ready to use the cash register, if you do not want to use any of the other features. For more information about the other features of your cash register, see Setting Up Your Cash Register - the Basics on page 16 and Setting Up Your Cash Register - Advanced on page 33. To program Department 1 as taxable with no preset price and no description 1 Using the round Number keys, press 00001 and press the Subtotal/w/Tax key. 2 Using the round Number keys, press 0 and press the Dept 1 key. 3 Press the Amount Tend/Total key. The department information is saved in the cash register. To program Department 2 as non-taxable with no preset price and no description 1 Using the round Number keys, press 00000 and press the Subtotal/w/Tax key. 2 Using the round Number keys, press 0 and press the Dept 2 key. 3 Press the Amount Tend/Total key. The department information is saved in the cash register. For more information about programming department keys, see Programming Department Keys on page 34.

Important If the cash drawer will not open, see if the lock on the cash drawer is turned to the right. If it is, the drawer is locked with the 515 key. You need the key to unlock the cash drawer. If the key is lost or locked in the cash drawer, contact Royal. To open the cash drawer after a sale 1 When you are done ringing up a sale, press the Amount Tend Total key at the bottom right of the keyboard. The cash drawer opens. You can make change and put the money in the drawer. 2 When you are done, push the cash drawer closed. To open the cash drawer without making a sale 1 Press the #/ST/NS key at the bottom right of the keyboard. The cash drawer opens and a No Sale receipt prints. 2 When you are done, push the cash drawer closed. To lock and unlock the cash drawer using the key 1 Using the small key labeled 515, put the key in the lock in the front of the cash drawer.
Using the Accessory Drawer 2 To lock the cash drawer, turn the key to the right and remove the key from the lock. 3 To unlock the cash drawer, turn the key to the left and remove the key from the lock. To open the cash drawer using the emergency lever 1 With your hands on the cash drawer, carefully tip the front of the register up. Underneath the cash register, toward the back of the register, you see a small lever.
2 Push the lever in the only direction it will move. The cash drawer opens. If the cash drawer will not open, make sure it is not locked with the 515 Drawer key.
Using the Accessory Drawer
Your cash register has a small drawer above the cash drawer. The Accessory drawer can be opened at any time by anyone. It is a good place to put things like pens, pencils, and note pads. Because anyone can open the drawer, it is not a good idea to put checks or charge slips in it. You should put those in the cash drawer, under the coin drawer. Make sure that you never put anything valuable in the Accessory drawer.
Setting Up Your Cash Register - the Basics
This chapter includes explanations for setting: Messages on the display and on receipts Setting clerk numbers Setting machine numbers Setting clerk and manager passwords Clearing error codes

Using the Displays

Your cash register includes two displays: 1 for the clerk and 1 for the customer. The displays feature large, easy to read fluorescent digits for easy viewing.
Setting Alphanumeric Descriptions

The Clerk Display

When ringing up sales, you see the department number or PLU number on the clerk display. For information about all the messages that can appear on the display and how to open and close the display, see Opening and Closing the Customer Display on page 10.
You can program a custom logo and message, clerk names, departments, and item descriptions. These text messages and descriptions appear on the receipt. When you are programming the alpha descriptions for Departments, PLUs, Clerks, the Store Name/Logo Message, use the Alpha Keyboard. Note Only capital letters of the alphabet are on the Alpha Keyboard. You can use lower case letters. See Alphanumeric Code Chart on page 18. The department keys are clearly labeled with all the letters needed to program these descriptions. When you are programming alpha descriptions, use the department keys to spell out the words you want. To use the letters in the white part of the Department keys, simply press the Department key. To use the letters in the lower green area of the keys, press the Dept Shift key and then press the key with the letter you want. You might need certain symbols or lower case characters that are not found on the Alpha Keyboard. For example, if you require a space between words, or if you need the / symbol, or the - symbol, see the Alphanumeric Code Chart shown in the next section. Important If you enter the wrong character, press the Void key to backspace and delete that character. Now you can continue.

Store Logo Worksheet

Use this worksheet to make your logo and message. Make a copy of the blank worksheet before you start, in case you make a mistake or change your mind.
Line 1 Line 2 Line 3 Line 4 Line 5
Note If you enter the wrong character, press the Void key to backspace and delete that character and then continue.
Before programming your logo or message 1 Write out your store name and the logo message you want to program. 2 After writing out your message, count the number of characters on each line. The following example shows a message and the letter count, including spaces. INTERNATIONAL COFFEES 999-555-EAST MAIN STREET OPEN 7AM TO 6PM COFFEES OF THE WORLD 20
3 Complete the chart, filling in extra unused characters with blank spaces.

N 9 A E E

A 9 S N S

N 5 A M

L 1 N T O E 2

O 2 T 6 W

In the example, blank spaces are added at the beginning and end of each line so the message is centered. Remember, you can make the characters double width but you can only use half the total number of characters if you do this. For example, if you want Coffee to be double wide, you need 12 spaces. For more information about double wide characters, see Using Double Wide Characters on page 20. You can also use characters other than those on the Department keys, such as numbers, punctuation, and international letters. See the Alphanumeric Code Chart on page 18. This is an example of a programmed Store Logo: INTERNATIONAL COFFEES 999-555-EAST MAIN STREET OPEN 7AM TO 6PM COFFEES OF THE WORLD To make a space to separate words, press the 0 key twice or press the 00 key one time.
Setting Alphanumeric Descriptions Note If you enter the wrong character, press the Void key to backspace and delete that character and then continue. To program your logo 1 Put the PRG key in the Mode key slot and turn it to the PRG position. 2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. 3 For the 1st line, do the following: Using the round Number keys area, press 31. Press the Return key. The Logo line 1 appears on the display. Enter the 1st line of the logo, up to 24 characters and then press the Check key. 4 If you want a 2nd line, do the following: Using the round Number keys area, press 32. Press the Return key. Logo line 2 appears on the display. Enter the 2nd line of the logo, up to 24 characters and then press the Check key. 5 If you want a 3rd line, do the following: Using the round Number keys area, press 33. Press the Return key. Logo line 3 appears on the display. Enter the 3rd line of the logo, up to 24 characters and then press the Check key. 6 If you want a 4th line, do the following: Using the round Number keys area, press 34. Press the Return key. Logo line 4 appears on the display. Enter the 4th line of the logo, up to 24 characters and then press the Check key. 7 If you want a 5th line, do the following: Using the round Number keys area, press 35. Press the Return key. Logo line 5 appears on the display. Enter the 5th line of the logo, up to 24 characters and then press the Check key. 8 When you are done, turn the Mode key to Off.

Table 15 High digit lockout number (HDLO)
2 Setting the Tax Status. The tax status determines how you want the tax rate to be charged when using the Coupon Discount key. Contact your local tax authorities to learn your local tax requirements. The options are: To charge tax on the original amount of an item (the amount before the coupon is deducted). To charge tax on the discounted amount of an item (the amount after the coupon discount is deducted). Note If you have no tax rate programmed in the cash register, use 00 from the Tax Status Numbers table. The following Tax Status numbers are used to link the Tax Status to the Coupon Discount key.
Table 16 Tax Status Numbers

Number 00

Taxable by. Non-Taxable

To charge the.

If no tax is programmed in the cash register, or If you want to charge tax on the original amount of an item (the amount before the coupon is deducted).

TAX 1 TAX 2

TAX 1 rate on the discounted amount of an item. * TAX 2 rate on the discounted amount of an item. *
Table 16 Tax Status Numbers (Continued)

Number 15

Taxable by.
TAX 3 TAX 4 TAX 1 and TAX 2 TAX 1 and TAX 3 TAX 1 and TAX 4 TAX 2 and TAX 3 TAX 2 and TAX 4 TAX 3 and TAX 4 TAX 1, TAX 2 and TAX 3 TAX 1, TAX 2 and TAX 4 TAX 1, TAX 3 and TAX 4 TAX 2, TAX 3 and TAX 4 TAX 1, TAX 2, TAX 3, TAX 4
TAX 3 rate on the discounted amount of an item. * TAX 4 rate on the discounted amount of an item. * TAX 1 and TAX 2 rates on the discounted amount of an item. * TAX 1 and TAX 3 rates on the discounted amount of an item. * TAX 1 and TAX 4 rates on the discounted amount of an item. * TAX 2 and TAX 3 rates on the discounted amount of an item. * TAX 2 and TAX 4 rates on the discounted amount of an item. * TAX 3 and TAX 4 rates on the discounted amount of an item. * TAX 1, TAX 2 and TAX 3 rates on the discounted amount of an item. * TAX 1, TAX 2 and TAX 4 rates on the discounted amount of an item. * TAX 1, TAX 3 and TAX 4 rates on the discounted amount of an item. * TAX 2, TAX 3 and TAX 4 rates on the discounted amount of an item. * TAX 1, TAX 2, TAX 3 and TAX 4 rates on the discounted amount of an item. *

Skips amounts equaling zero on financial reports. Does not skip amounts equaling zero on financial reports.
The Date prints on sales receipts and management reports. The Date does not print on sales receipts and management reports.
Table 17 Flag options (Continued)

This Flag number. 9

Sets these actions. The Time prints on sales receipts and management reports. The Time does not print on sales receipts and management reports.

Set to. 1

The Consecutive Number prints on the receipt. The Consecutive Number does not print on the receipt.
The Clerk Name prints on sales receipts. The Clerk Name does not print on sales receipts.
Clerk System inactive. Clerk System active.
USA Tax System. Canadian Tax System. VAT Tax System.
Z1/Z2 Counter prints. Z1/Z2 Counter does not print.
Tax amount prints after the sales total on the sales receipt. Tax amount prints before the total amount on the sales receipt.
Standard Department layout. Department 20 is Credit 1. Department 19 is Credit 2. Department 20 is Credit 1 and Department 19 is Credit 2.
Sets the non-Taxable Limit without GST tax for Canadian tax mode. Sets the non-Taxable Limit with GST tax for Canadian tax mode.

This Flag number. 18

Sets these actions. Time appears on the display and prints in 24 hour mode. Time appears on the display and prints in 12 hour (am/pm) mode.
Sets the language for the cash register. The options are: English Spanish French German 0 1
A Clerk Number is not required before each transaction. A Clerk Number is required before each transaction.
Do not use Canadian tax system of tax on tax. Use Canadian tax system of tax on tax.
Pertains only to the Canadian tax system. Must be used with Flag 21 set to 1. Include GST in PST1 yes no yes no yes no yes no Include GST in PST2 yes yes no no yes yes no no Include GST in PST3 yes yes yes yes no no no no 6 7

This Flag number. 23

Sets these actions. -% is subtracted and +% is added to department totals on X/Z readings. -% is not subtracted and +% is not added to department totals on X/Z readings.
TAX amounts print separately on sales receipts. TAX amounts print as one figure on sales receipts. The letters TX print next to the total of tax.
Duplicate Z report prints. Duplicate Z report does not print.
Consecutive receipt number resets after Z1 Report. Consecutive receipt number not reset after Z1 Report.
0 price registration is allowed. 0 price registration is not allowed.

28 (Europe Only) 29

Euro convert function is allowed. Euro convert function is not allowed. Tax rate does not print on financial report in VAT mode. Tax rate prints on financial report in VAT mode.
30 (Europe Only) 31 (Europe Only) 32
Print converted total at convert tender. Print converted total always tender. Local base currency. Euro base currency. Allow Clerk numbers without security code. Clerk must also enter the 3 digit security code.

This Flag number. 33

Sets these actions. The Commercial message does not print. The Commercial logo message prints.
Second receipt cannot be issued. Second receipt can be issued.
Note Flags 28, 30 and 31 do not apply to the U.S. market.
Ringing up Sales and Using Training Mode
After you set up your cash register, ringing up sales is easy. For information about ringing up complicated sales, see Examples on page 90. If you want to learn about using the cash register without affecting the daily total, you can use the Training mode. You or someone else can learn how to use the cash register without creating real sales that show up on reports. For example, you can train a new person about using the department keys and completing sales. Training mode lets someone use the cash register without actually recording the sales in the sales history. When you stop Training mode, the training sales information is deleted.

Ringing up Sales

After you have the basics programmed in your cash register, you are ready to ring up sales. For more information about setting up the basics on your cash register, see Setting Up Your Cash Register - the Basics on page 16. Reminder You do not need to press the Decimal Point key when ringing up a price.
To ring up straight sales without a PLU number 1 Put the REG key in the Mode key slot and turn it to the REG1 or REG2 position. You are ready to ring up a sale. 2 Using the round Number keys area, type the price of the first item. 3 Press the Department key for that item. To use the Department keys above 40, do the following: Press the Dept Shift key. Using the round Number keys, type the Department number from 41 to 99 that you want to use. For example, for Department 63, press the 6 key and then press the 3 key. Press the Dept Shift key again. 4 Repeat for the rest of the items. 5 When you are done ringing up items, press the Amount Tend Total key. The cash drawer opens and the receipt or journal prints. 6 Make any change needed and place the money you are given in the cash drawer. 7 Close the cash drawer. 8 Give the customer the receipt, if the cash register is set to print receipts. You are ready to ring up another sale. To ring up straight sales with a PLU number and not using the barcode reader 1 Put the REG key in the Mode key slot and turn it to the REG1 or REG2 position. You are ready to ring up a sale. 2 Using the round Number keys area, type the PLU number of the first item. 3 Press the PLU key. 4 Repeat for the rest of the items. 5 When you are done ringing up items, press the Amount Tend Total key. The cash drawer opens and the receipt or journal prints. 6 Make any change needed and place the money you are given in the cash drawer. 7 Close the cash drawer. 8 Give the customer the receipt, if the cash register is set to print receipts. You are ready to ring up another sale.

About X Readings

There are two kinds of readings that can be taken in the X position: an X1 reading and an X2 reading. X1 Reading - Commonly known as a mid-day reading. Use this position to print periodic readings of transaction totals during the course of the day. This reading position does not reset to zero. X2 Reading - Commonly known as a mid-week or mid-month reading. Use this position to print periodic readings of transaction totals during the course of several days. This reading position does not reset to zero.

About Z Readings

There are two types of readings that can be taken in the Z position: an Z1 reading and an Z2 reading. Z1 reading Commonly known as a end-of-day/daily-closeout reading. This reading prints all transaction data and sets all totals to zero, except the Running Grand Total. You can also print a duplicate Z1 Report. This is useful if the register runs out of paper or if there is a power outage while the Z1 Report is printing. This feature can also be turned off by Flag setting 25. For more information about Flags, see Programming Flag Options on page 56. Z2 reading Commonly known as a weekly or monthly reading. This reading prints transaction totals either on a weekly or monthly basis (not both) and resets all transaction totals to zero except the Running Grand Total.

About Management Reports

The following management reports are available: Cash-in-Drawer Report - Only available in the X position. Tells you how much cash is in the drawer at the time of the report. Clerk Report - Prints total sales amounts of each Clerk Number. Financial Report - Includes totals of departments, tax, net sales, voids, returns, coupons, refunds, minus percentage, plus percentage, receipts-on-account, paid out, cash, check, charge. The running grand total appears only on Z Reports. Hourly Report - Provides total sales amounts rung up each hour. All PLU Report - Lists quantity and cost of each PLU number rung up. Department Range Report - Shows the sales information for the specified departments.
The different management reports available in the X and Z positions: This key position. X Prints this report symbol. X1 This report is also known as. Mid-Day
This report is available. Financial, PLU, Department Range, Clerk, Hourly, Cash-In-Drawer Financial Financial, PLU, Clerk, Hourly Financial

X2 Z1 Z2

Mid-Week or Mid-Month End-Of-Day or Daily-Close-out Weekly or Monthly
Running a Cash-In-Drawer Report

Using the Battery System

Your cash register has a memory where information about your programming and transactions are stored. This memory stores the information that lets you print reports, such as the total sales for the day, week, or month. The cash register memory also stores information about any special programming you have done.
Chapter 9: Maintenance and Options If your cash register is unplugged or if there is a power outage, the batteries keep the information in the memory until you plug the cash register into a power source or the power is restored. To make sure the battery back-up protection is working, replace the batteries at least once a year. To help you remember, consider replacing the batteries on New Years Day. The cash register can be off or unplugged for as long as 700 hours (about 28 days) and the information in the memory is still there when you are ready to use the register again. If there was a power outage, replace the batteries as soon as there is power again. DO NOT remove or replace the batteries until you plug the cash register into a power source and you see messages on the display. If you will not use the cash register for an extended period of time, you can remove the batteries to prolong their life. However, all information in the cash register will be erased if you do this. Caution You must plug the cash register in before installing or replacing the back-up batteries. All data is erased when you remove the batteries if the cash register is not plugged in before you remove the batteries. To install or replace the batteries 1 Before you start, make sure you have 4 new AA batteries. 2 Plug the cash register in and turn the Mode key to the OFF position. 3 Open the Journal Compartment cover. Unlock the compartment cover with the Cash Drawer/Journal Lock key #515. Grip the left side of the journal cover and gently pull upward. Remove the cover and put in aside. 4 Remove the battery cover, located in the rear left section of the compartment. Press the indentation at the bottom of the cover and slide up. See the graphic to the right for details. 5 Put the batteries in the slots. Make sure that the positive and negative ends are in the right place. The batteries have a little plus (positive) and minus (negative) sign on each end to help you. 6 Replace the battery cover by sliding it back down into position. 84 Alpha 583cx Users Guide

Ordering Accessories

Table 19 Optional Accessories
Item Protective Keytop Cover Replacement 4 Slot Bill Tray & Drawer (Coin Tray not included) Replacement 5 Coin Tray Duplicate Cash Drawer/Journal Lock Key Set 1 set of 2 keys Duplicate Control Lock Key Set 6 keys: PRG-427-023, REG-427-024 & Z-427-012, 2 each Replacement Journal Paper Roll Spindle Thermal Register Tape (3-roll package) 2 (57mm) wide, 2 (50mm) diameter, 85 (26m) long Owner's Manual Model PS700 Barcode Reader RegisterLink PC-based software

Part Number 013218 CD510002 CD47100324

16900010 013127

A583CXIM902A 16881W TBD

Troubleshooting

Select and follow the procedure which best describes what is happening.
You may see these errors on the display. This table explains what they are and how to fix them.

Table 20

The error message. P R I N T E R E R R O R C L E R K # E R R O R
Do this. Paper jam or printer failure Misoperation Enter clerk number Communication error

I Hear an Error Beep

Some error beeps are normal. See Error Codes on page 31 for more information about error codes. 1 Press the Clear key. 2 Turn the Mode key to the PRG, REG, X or Z position you were in before you got the error.
PE Printer Error For example, if the last position you were in was REG, turn the key to the REG position and press the Clear key and then press the Amount Tend Total, Check, or Charge key to complete a sale. If your last position was PRG, turn the key to the PRG position and press the Clear key. If the last thing you were doing was programming PLUs in the PRG mode, return the PRG key to the PRG position. Press Clear and then press Qty/Date to leave PLU programming mode. 3 Repeat the procedure you are trying to perform. If error still persists, perform a Half System Clear procedure. See Half System Clear on page 89. As a last resort, perform a Full System Clear procedure. See Full System Clear on page 89.
Sec code error appears in PRG, X OR Z modes
This prompt means a Manager Password is programmed. Enter the password number and press Check.
If Clerk E12 Displays In REG 1 or REG 2 Modes
This prompt means clerk numbers are programmed. 1 Enter the clerk number and press Clerk. 2 Enter the password and press Charge.

PE Printer Error

This prompt means there is a paper problem. 1 Check if you are out of paper. 2 Check for a paper jam. If so, carefully remove any paper obstructing the printer. 3 Check and make sure the paper was aligned properly in the printer and that the printer bar is snapped into place. Caution Do not manually pull the paper. Always use the Feed key to remove or advance the paper. Do not use sharp or pointed instruments in the printer area. This can seriously damage the printer. 4 After the paper jam is successfully removed, if PE still appears, turn the Mode key to the OFF position. Unplug the cash register, wait 10 seconds, and plug it back in. Alpha 583cx Users Guide 87

Canadian tax rates 121123 Canadian tax system 67 cash drawer closing 14 opening 14 changing tax rates 67 character chart, programming 18 chart, alphanumeric codes 40 clearing errors 31 clerk names setting 25 clerk numbers setting 25 using 26 clerk system 25 using 26 closing cash drawer 14 customer display 10 code chart, alphanumeric 18, 40 codes, transaction 93
commercial messages programming 21 setting 24 complex tax rates 67 confirming your settings 29 contacting Royal 2 coupon discounts programming 52 credit keys programming 46 custom messages programming 21 customer display closing 10 opening 10 customer service, contacting 2
barcode reader installing 6 programming 6 programming PLUs 49 ringing up sales 64 setting up PLUs 49 batteries locating 3 putting in 3 replacing 83 before going to register mode 30
department keys programming 34 department names programming 39 department number keys using 38
department preset price programming 38 description tables 127 languages 127 discounts programming 51 display messages programming 42 programming display time 43 double wide characters programming 20 receipts 20 paid-out sale 102 PLU sale 102 PLU sale with PLU description 103 PLUs percentage sale 103 received-on-account sale 104 registering a department unit price 104 registering a reference number 104 return sale 105 split tendering sale 105 using error-correct (void) key 106 voiding a coupon sale 107 voiding a department preset price 107 voiding a department preset with a coupon discount 108 voiding a department preset with a minus percentage discount 108 voiding a minus percentage discount sale 109 voiding a multiplication of a department preset price 109 voiding a multiplication sale 110 voiding a PLU multiplication sale 110 voiding a PLU sale 111 voiding a PLU sale with a coupon discount 111 voiding a PLU sale with a minus percentage discount 112 voiding a PLU sale with a PLUs percentage rate 112 voiding a PLUs percentage sale 113 voiding a sale 113 example tax chart 118 footer messages, setting 24 full report example 77 full system clear, about 32
getting help 2 GST tax rates 121123
half system clear, about 32 HDLO programming 36
error codes 31 error sounds 31 errors clearing 31 fixing 31 example adding tax to a non taxable department 94 cash sale with tendering change 94 cash sale without tendering change 95 charge sale 95 coupon discount sale 96 credit return 97 credit sale 97 debit purchase 97 dept shift key 97 exempting tax on an item 98 exempting tax on the entire sale 98 gallonage sales transaction 99 minus percentage discount sale 99 modify tip 100 multiplication of a department unit price 100 multiplication sale 100 multiplying by a fraction 101 no-sale function 101 overriding a PLU sale 102