BIOS Setup Utility.43 Navigating the BIOS Utility....44 Information....45 Main....46 Advanced...48 Security....49 Boot....54 Exit.....55 BIOS Flash Utility.56

Chapter 3

Machine Disassembly and Replacement
General Information.58 Before You Begin...58 Disassembly Procedure Flowcharts.59 Main Unit Disassembly Flowchart...59 LCM Module Disassembly Flowchart...60 Main Unit Disassembly Procedure.61
Removing the Battery Pack...61 Removing the Cover Securing Screws and Covers..61 Removing the HDD...62 Removing the Memory Module...63 Removing the Wireless Card...64 Removing the ODD...65 Removing Dummy Trays...65 Removing the Switch Cover...66 Removing the Keyboard...67 Disconnecting the TouchPad...69 Removing the Switch Board...70 Removing the Modem Module...70 Removing the Antenna Cables...71 Removing the LCM Module...72 Removing the TouchPad...72 Removing the Mainboard...73 Removing the I/O Board...74 Removing the Heatsink and Fan Module..75 Removing the CPU...76 LCM Module Disassembly Procedure.77 Removing the LCM Bezel...77 Removing the LCD Panel...78 LCM Module Reassembly Procedure.81 Replacing the LCD Panel...81 Replacing the LCM Bezel...83 Main Module Reassembly Procedure.84 Replacing the CPU...84 Replacing the Heatsink and Fan Module..84 Replacing the I/O Board...85 Replacing the Mainboard...86 Replacing the TouchPad...87 Replacing the LCM Module...87 Replacing the Antenna Cables...88 Replacing the Modem....88 Replacing the Switch Board...89 Reconnecting the TouchPad...89 Replacing the Keyboard...90 Replacing the Switch Cover...91 Replacing the Dummy Trays...92 Replacing the ODD...92 Replacing the Wireless Card...93 Replacing the Memory Module...94 Replacing the HDD...94 Replacing the Covers...94 Replacing the Battery Pack...96

Chapter 4

Troubleshooting
System Check Procedures.98 External Diskette Drive Check...98 External CD-ROM Drive Check...98 Keyboard or Auxiliary Input Device Check...98 Memory check....99 Power System Check...99 Touchpad Check....101 Power-On Self-Test (POST) Error Message.102
Index of Error Messages.103 Phoenix BIOS Beep Codes.106 Index of Symptom-to-FRU Error Message.110 Intermittent Problems.113 Undetermined Problems.114

Chapter 5

Jumper and Connector Locations
Top View.115 Bottom View.116 Connector Descriptions.117

Chapter 6

FRU (Field Replaceable Unit) List
TravelMate 6592 Exploded Diagram.120

Chapter 1

System Specifications

Features

Below is a brief summary of the computers many feature:

Operating system

Genuine Windows VistaTM Capable Genuine Windows XP Home Edition (Service Pack 2) Genuine Windows XP Media Center Edition 2005 (Rollup 2)
NOTE: Windows VistaTM Capable PCs come with Windows XP installed, and can be upgraded to Windows VistaTM. For more information on Windows VistaTM and how to upgrade, go to: Microsoft.com/windowsvista.

Platform and memory

q q q q
Mobile Intel Core 2 Duo Mobile Processor Micro-FCPBA 478-pin Intel PM965 / Intel GM965 (North Bridge) FCBGA 1299 balls Intel ICH8ME (South Bridge) mBGA 676 balls Integrated Intel PRO/Wireless 3945ABG network connection (dual-band tri-mode 802.11a/b/g) Wi-Fi CERTIFIEDTM solution, supporting Acer SignalUpTM wireless technology Core logic: Intel 910GML+ICH6M Up to 2GB of DDRMHz memory, upgradeable to 4GB using two soDIMM moules (dualchannel support)

Display and graphics

20.1 WSXGA+ high-brightness Acer CrystalBriteTM TFT LCD, 1680 x 1050 pixel resolution, 6 lamps 19 WXGA+ high-brightness Acer CrystalBriteTM TFT LCD, 1440 x 900 pixel resolution, 4 lamps 16 ms typical of/off and 8 ms average gray-to-gray response time Simultaneous multi-window viewing via Acer VistaTM supported NVIDIA GeForce Go 7600 with up to 512MB TurboCacheTM (256 MB of dedicated GDDR2 VRAM and up to 256 MB of shared system memory) or, NVIDIA GeForce Go 7300 with up to 256MB TurboCacheTM (128 MB of dedicated GDDR2 VRAM and up to 128 MB of shared system memory) Supporting NVIDIA PureVideoTM technology (WMV HD, High-Definition MPEG-2 Hardware Acceleration, integrated HDTV encoder) dual-link DVI, Microsoft DirectX 9.0, Shader Model 3.0, OpenEXR Hight Dynamic Range (HDR) technology, NVIDIA PowerMizerTM 6.0 and PCI Express Dual independent display 16.7 million colors (20.1 LCD model) 16.2 million colors (19 LCD model) MPEG-2/DVD hardware-assisted capability S-video/TV-out (NTSC/PAL) support DVI-D (ture digital video interface) with HDCP (High-bandwidth Digital Content Protection) support

q q q q q q

Acer ArcadeTM featuring Acer CinemaVisionTM and Acer ClearVision technologies

TV-tuner

Acer TV-tunver options:

Analog Digital Digital

TV-tuner supporting hardware MPEG-2 stream encding
and analog hybrid TV-tuner supporting hardware MPEG-2 stream encoding and analog hybrid TV-tuner supporting software MPEG-2 stream encoding
Analog TV-tuner supporting international analog TV standards (NTSC/PAL/SECAM) Digital TV-tuner supporting DVB-T (Digital Video Broadcasting Terrestrial) standard (6 MHz to 8MHz) TV-tuner I/O:
jack for digital/analog TV antenna cable input port for composite/S-video/line-in audio/video input

AV-in q

TV-tuner cables:

PAL Mini

cable for digital/analog TV input, PAL/SECAM to NTSC port converter DIN cable: RCA jack and S-video port for audio/video input
Acer DVB-T antenna (UHF/VHF reception) supporting Acer SignaUpTM wireless technology
Audio system with two built-in Acer 3DSonic (1.5W) stereo speakers and one Acer BasSonic Subwoofer Dolby Digital Live and DTS Neo: PC support Intel High Definition audio support S/PDIF (Sony/Philips Digital Interface) support for digital speakers (1.5W) Sound Blaster ProTM and MS Sound compatible Two built-in stereo microphone

q q q q q

Storage subsystem
One or two 80/100/120 GB Serial ATA hard disk drive, supporting software RAID 0/1 Optical drive options: DVD-Super Mulit double-layer drive (slot-load) 5-in-1 card reader, supporting Secure Digital (SD), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick PROTM (MS PRO), xD-Picture CardTM (xD)

Input devices

88/89-key Acer FineTouchTM keyboard with 5-degree curve Touchpad with 4-way scroll button Four easy-launch buttons Two front-access switches: WLAN LED and Bluetooth LED-switches (for selected models)

Communication

Acer Video Conference, featuring Voice and Video over Internet Protocol (VVoIP) support via Acer OrbiCamTM and optional Acer Bluetooth VoIP phone Acer OrbiCamTM 1.3 megapixel CMOS camera, featuring:
degree ergonomic rotation VisageOnTM technology PrimaLiteTM technology

Acer Acer

Modem: 56K ITU V.92 modem with PTT approval; wake-on ring ready LAN: gigabit Ethernet; wake-on-LAN ready WPAN: Bluetooth 1.1 @ 723 bps Optional WLAN:ICH6-M (dual-band tri-mode 802.11a/b/g) Wi-Fi CERTIFIEDTM solution, supporting Acer SignalUpTM wireless technology

I/O Ports

q q q q q q q q q q q q q q q q
CRT port --- Suport CRT monitor. 3 * USB 2.0/1.1 ports Head Phone port MIC-In Line-In RJ11/RJ45 DC Jack IR CardBus slot Smart Card slot 5-in-1 media card port 1394 port PS/2 Serial port DVI (only for Discrete sku) Docking port

Environment

Temperature:
operating: 5C to 35C Non-operating: -20C to 65C
Humidity (non-condensing):
operating: 20%~80% Non-operating: 20%~80%

System Block Diagram

Mainboard Layout

Top View

JACK1 CN1 CN2 CN509 CN3 CN4 U6 CN5 U7 CN8 U14 U9 U15 JACK2 U11 CN15
AV-in Jack TV Antenna Connector S-Video Connector Card Bus Socket S-Video Connector HDMI Connector Video Memory I/O Board to Main Board Connector Video Memory DVI-D Port Graphic Controller DDR2 SDRAM IC DDR2 SDRAM IC Microphone Jack Ethernet Controller DIMM Socket
CN29 CN30 U23 U33 U37 CN13 CN28 CN24 U515 CN20 CN23 CN26 CN22 CN21 CN19 CN16
PATA HDD Connector SATA HDD Connector North Bridge RAID Controller Timing Controller CPU Socket SATA HDD Connector BIOS Flash Memory Audio Codec Mini PCI Socket Mini Card Connector Media Board Connector Wireless LAN Card Connector USB Connector USB Connector USB Connector

CN14 CN18 U39

DIMM Socket Optical Disk Drive Connector South Bridge

CN11 U25

IEEE port PCI cardbus/Media Board/1394 IC

Bottom View

U504 CN502 U503 U502 CN4002 CN3000 CN503 CN507
LAN Transformer GSN 5009 Launch Board Connector Video Memory Video Memory LCD Connector Hotkey Board Connector Express Card Slot DDR2 SDRAM IC
CN4000 CN4001 CN504 CN506 CN5001 CN5000 CN505
Touchpad Connector (Touchpad to main board) 6-pin Touchpad Board Connector Audio Board Connector DDR2 SDRAM IC Hotkey Board Connector Main Board to Media Board Connector Touchpad Board Connector

P Web browser Mail

User-programmable Internet browser (user-programmable) Email application (user-programmable)

Touchpad Basics

The following teaches you how to use the touchpad:
Move your finger across the touchpad (2) to move the cursor. Press the left (1) and right (4) buttons located beneath the touchpad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad is the same as clicking the left button. Use the 4-way scroll (3) button to scroll up or down and move left or right a page. This button mimics your cursor pressing on the right scroll bar of Windows applications.

Function Execute

Left Button (1) Click twice quickly

Right Button (4)

Main touchpad (2) Tap twice (at the same speed as doubleclicking the mouse button) Tap once Tap twice (at the same speed as doubleclicking a mouse button); rest your finger on the touchpad on the second tap and drag the cursor.

Center button (3)

Select Drag
Click once Click and hold, then use finger on the touchpad to drag the cursor.
Access context menu Scroll
Click once Click and hold to move up/down/left/right.
NOTE: When using the touchpad, keep it - and your infers - dry and clean. The touchpad is sensitive to finger movements; hence, the lighter the touch, the better the response. Tapping too hard will not increase the touchpads responsiveness.

Using the Keyboard

The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys.
Lock Keys and embedded numeric keypad
The keyboard has three lock keys which you can toggle on and off.

y y y gg

Lock Key Caps Lock Num lock <Fn>+<F11>
Description When Caps Lock is on, all alphabetic characters typed are in uppercase. When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad. When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some applications.
Scroll lock <Fn>+<F12>
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys.

q q q q q q q

For more information, press the < > key to launch the Empowering Technology menu, then click on the appropriate utility and select the Help function.
Acer eDataSecurity Management
Acer eDataSecurity Management is handy file encryption utility that protexts your files from being accessed by unauthorized persons. It is conveniently integrated with Windows explorer as a shell extension for quick and
easy data encryption/decryption and also supports on-the-fly file encryption for MSN Messager and Microsoft Outlook. There are two passwords that can be used to encrypt/decrypt a file; the supervisor passowrd and the filespecific password. The supervisor passwork is a master password that cna decrypt any file on your system; the file-specific password will be used to encrypt files by default, or you cna choose to enter your own filespecific password when encrypting a file. NOTE: The password used encrypt a file is the unique key that the system needs to decrypt it. If you lose the password, the supervisor password is the only other key capable of decrypting the file. If you lose both passwords, there will be no way to decrypt your encryped file! Be sure to safeguard all related passwords!

Acer eLock Management

Acer eLock Management is a security utility that allows you to lock up your removable data, optical and floppy drives to ensure that data cant be stolen while your notebook is unattended. Removable data devices - includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives, USB memory card readers, IEEE 1394 disk drives and any other removable disk drives that can be mounted as a file system when plugged into the system. Optical drive deivces - includes any kind of CD-ROM or DVD-ROM drives. Floppy disk drives - 3.5-inch disks only.
To activate Acer eLock Management, a password must be set first. Once set, you may apply lock to any of the three kinds of devices. Lock(s) will immediately be set without any reboot necessary, and will remain locked after rebooting, until unlocked. If you do not set a password, Acer eLock Management will reset back to the initial status with all locks removed. NOTE: If you lose your password, there is no method to reset it except by reformatting your notebook or taking your notebook to anAcer Customer Serivce Center. Be sure to remember or write down your password.

Hardware Specifications and Configurations

Processor

Item CPU type Pentium MHz FSB) Intel
Specification M 725/730 Processor (2 MB L2 cache, 1.6GHz, 400/533
Intel Celeron M 370/380/390 Processor (1 MB L2 cache, 1.50/1.60/ 1.70GHz, 400MHz FSB) Core logic CPU package CPU core voltage Intel 910GML+ICH6M Intel socketable 478pin Micro-BGA 0.944~1.3V

CPU Fan True Value Table

TEST Condition: 35W@Ambient 35 degree C CPU Temperature Core 95 Core 95 Fan Speed (rpm) Acoustic Level (dBA) 39 36.5 34.5 31
Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size BIOS package Supported protocols Pheonix 3A03 PMC PM39LV040, 512KX8 CMOS Boot Block Flash Memory 512KB Flash BIOS 32-pin PLCC ACPI 1.0b, PC Card 95, SM BIOS 2.3, IEEE1284-ECP/EPP, PCI 2.2, PnP 1.0a, DMI 2.0, PS/2 keyboard and mouse, USB 2.0, VGA BIOS, CD-ROM bootable, IEEE 1394 Set by setup manual Specification

BIOS password control

NOTE: If you need to check PXE version, press F2 to enter BIOS then enable boot from LAN function. After that, power off the system and remove the HDD. Last, reboot the laptop. Then you will see PXE version displaying on the screen. Second Level Cache
Item Cache controller Cache size Built-in CPU 2MB for Intel Pentium M 725A Processor 1MB for Intel Celeron M 360/370/380 Processor 1st level cache control 2st level cache control Cache scheme control Always enabled Always enabled Fixed in write-back Specification

System Memory

Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Built-in Intel 910GML 0MB (no on-board memory) 2 sockets 1024MB 2G (by two 1024MB SO-DIMM module) DDR 2 Synchronous DRAM 400 MHz 1.8V and 0.9V 200-pin soDIMM You can install memory modules in any combinations as long as they match the above specifications.

Specification

Memory Combinations
Slot 1 0MB 0MB 0MB 0MB 128MB 128MB 128MB 128MB 256MB 256MB 256MB 256MB 512MB 512MB 512MB 512MB 1024MB 1024MB 1024MB 1024MB 1024MB 128MB 256MB 512MB 1024MB 128MB 256MB 512MB 1024MB 128MB 256MB 512MB 1024MB 128MB 256MB 512MB 1024MB 0MB 128MB 256MB 512MB 1024MB Slot 2 128MB 256MB 512MB 1024MB 256MB 384MB 640MB 1152MB 384MB 512MB 768MB 1280MB 640MB 768MB 1024MB 1536MB 1024MB 1152MB 1280MB 1536MB 2048MB Total Memory

Keyboard

Item Keyboard controller Total number of keypads Windows logo key Internal & external keyboard work simultaneously ENE KB 3910 88-/89-key Yes Plug USB keyboard to the USB port directly: Yes Specification

Battery

Item Vendor & model name Specification Sanyo (6cell) 2.0 Sony (6cell) 2.0 Panasonic (6cell) 2.0 Snayo (6cell) 2.4 Sony (6cell) 2.4 Panasonic (6cell)2.4 Sanyo (9cell) 2.4 Li-ion 4000 mAH forSanyo (6cell) 2.mAH Sony (6cell) 2.mAH Panasonic (6cell) 2.mAH Snayo (6cell) 2.mAH Sony (6cell) 2.mAH Panasonic (6cell)2.4 Sanyo (9cell) 2.4 6/cells in series, 2 series in parallel 3 cells in series, 3 series in parallel 14.8V 16.8+-0.2v
Battery Type Pack capacity
Number of battery cell Package configuration Normal voltage Charge voltage

LCD 14.1 inch

Item Vendor & model name Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Pixel Pitch Pixel Arrangement Display Mode Typical White Luminance also called Brightness (cd/m2) AU B141EW01 14.1 inches 304.1x228.1 1024x768 XGA 0.297x0.297 R.G.B. Vertical Stripe Normally White 180 (5 point average) 150 (5 point average) Luminance Uniformity Contrast Ratio Response Time (Optical Rise Time/Fall Time)msec Nominal Input Voltage VDD Typical Power Consumption (watt) Weight Physical Size(mm) Electrical Interface Support Color N/A 300 24/11 15/35 +3.3V Typ. 5.6/5.317.3x242.0x6. channel LVDS 262K colors (RGB 6-bit data driver) +3.3V 3.317.3x242.0x5. channel LVDS 262,144 3.3V N/A 600 317.3x242.0x6. channel LVDS 262,144 N/A 300 8/250 10/25 Specification CMO N141I1L02 14.1 inches 304.1x228.1 1024x768 XGA 0.099x0.297 R.G.B. Vertical Stripe Normally White 160 QDI QD14TL01-03 14.1 inches 304.1x228.1 1024x768 XGA 0.297x0.297 R.G.B. Vertical Stripe Normally White 150 SAMSUNG LTN141W1-L01 14.1 inches
Item Viewing Angle (degree) Horizontal: Right/Left Vertial: Upper/Lower Temperature Range(C) Operating Storage (shipping) 0 to +50 -20 to +to +50 -25 to +to +50 -20 to +60 40/40 10/30 45/45 15/35 40/40 20/40 Specification

LCD Inverter

Navigating the BIOS Utility
There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions:
To choose a menu, use the cursor left/right keys (zx). To choose a parameter, use the cursor up/down keys ( wy). To change the value of a parameter, press por q. A plus sign (+) indicates the item has sub-items. Press e to expand this item. Press ^ while you are in any of the menu options to go to the Exit menu. In any menu, you can load default settings by pressing t. You can also press u to save any changes made and exit the BIOS Setup Utility.
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this carefully when making changes to parameter values. Please note that system information is subject to different models.

Information

NOTE: The following system information is subject change between models and is for reference only.
Phoenix TrustedCore Setup Utility Information CPU Type: CPU Speed: IDE0 Model Name: IDE0 Serial Number: IDE1 Model Name: IDE1 Serial Number: ATAPI Model Name System BIOS Version VGA BIOS Version Serial Number Asset Tag Number Product Name Manufacturer Name UUID: Genuine Intel CPU XXXXGHz Menu Level Intel Raid0 TSST CorpCD MK3018GAP-(PM) Y2554027T Slimtype DVD-ROM LSD-081-(S V1.0 ATI M9+XC V0.1 XXXXXXXXXX XXXXXXXXXX TravelMate XXXX Acer Inc. XXXXXXXXXX :Move Enter: Select +/-/PU/PD :Value F10: Save and Exit ESC:Exit F1: General Help F5: Previous Values F7: Optimized Defaults Help Item
Parameter CPU Type CPU Speed IDE0 Model Name IDE0 Serial Number IDE1 Model Name IDE1 Serial Number ATAPI Model Name System BIOS ver VGA BIOS Ver Serial Number Asset Tag Number Product Name Manufacturer Name UUID Number
Description This field shows the CPU type for the system This field shows the CPU speed for the system This field shows the model name of HDD installed on primary IDE master This field displays the serial number of HDD installed on primary IDE master This field displays the model name of devices installed on secondary IDE master. The hard disk drive or optical drive model name is automatically detected by the system This field shows the serial number of devices installed on secondary IDE master This field displays the ATAPI model name Displays system BIOS version This field displays the VGA firmware version of the system This field displays the serial number of this unit This field displays the asset tag number of the system This field shows product name of the system This field displays the manufacturer of this system This will be visible only when an internal LAN device is present

Changing a Password

1. Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears:

2. 3. 4. 5. 6.

Type the current password in the Enter Current Password field and press Enter. Type a password in the Enter New Password field. Retype the password in the Confirm New Password field. Press Enter. After setting the password, the computer sets the Supervisor Password Is parameter to Set. If desired, you can enable the Password on Boot parameter. When you are done, save the changes and exit the BIOS Setup Utility.
If the verification is OK, the screen will display as following.
The password setting is complete after the user presses Enter. If the current password entered does not match the actual current password, the screen will show you the Setup Warning.
If the new password and confirm new password strings do not match, the screen will display the following message.
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.
Phoenix - Award WorkstationBIOS CMOS Setup Utility Boot Boot Priority Order: 1: IDE0: WDC WD200EB - (PM) 2: IDE1: WDC WD200EB - (PM) 3: CD/DVD 4: Network Boot 5: USB HDD 6: USB FDD 7: USB Key 8: USB CD/DVD ROM Menu Level Help Item
Use or to select a device, then press <F6> to move it up the List, or <F5> to move it down the list. Press <Esc> to escape the menu
The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.
Phoenix - Award WorkstationBIOS CMOS Setup Utility Exit Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Menu Level Help Item
The table below describes the parameters in this screen.
Parameter Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes
Description Exit System Setup and save your changes to CMOS. Exit utility without saving setup data to CMOS. Load default values for all SETUP item. Load previous values from CMOS for all SETUP items. Save Setup Data to CMOS.

BIOS Flash Utility

The BIOS flash memory update is required for the following conditions:
New versions of system programs New features or options Restore a BIOS when it becomes corrupted.
Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash. NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not completely loaded. Fellow the steps below to run the Phlash. 1. 2. 3. Prepare a bootable diskette. Copy the flash utilities to the bootable diskette. Then boot the system from the bootable diskette. The flash utility has auto-execution function.

Using fine tweezers, grip the white taped wire and pull upward until it is released from the board.
Repeat for the red taped and no tape wires. Remove cables to access Wireless Card.
5. Locate and remove the three screws as shown. NOTE: The Wireless Card lifts up automatically once the screws are removed.
Grip card and pull away from socket as shown.

Removing the ODD

1. Push and hold the ODD latch as shown.

Remove ODD.

Removing Dummy Trays
1. Locate Dummy Tray 1 and press the cover inwards as shown.

Remove Dummy Tray 1

Locate Dummy Tray 2 and press the release button as shown.

Remove Dummy Tray 2.

Removing the Switch Cover
CAUTION: Using tools to remove the Switch Cover may cause damage to the outer casing. It is recommended that only fingers are used to remove the Switch Cover. 1. Turn the computer over. Locate and remove the two securing screws as shown.
Open the LCM module fully to expose the Switch Cover.
Grip the Switch Cover as shown and pull upward to remove.
Using two hands, remove the Switch Cover from the chassis.

Removing the Keyboard

1. Locate and remove the two screws as shown.
Using both hands, lift the top edge of the keyboard as shown.
Turn the keyboard over, as shown, to expose the cables.
Using fine tweezers, release the first cable lock as shown and remove the cable from the socket.
Using fine tweezers, release the second cable lock as shown and remove the cable from the socket.
Remove keyboard from chassis.
Disconnecting the TouchPad
1. Disconnect the first cable by releasing the locking latch and removing the cable as shown.
2. Disconnect the second cable by releasing the locking latch and removing the cable as shown. NOTE: Move the cable away from the work area to allow access to the third cable.
Disconnect the third cable as shown.
Removing the Switch Board
Remove the Switch Board from the chassis.
Removing the Modem Module
1. Disconnect the two cables from the Modem Module as shown.
Locate and remove the two securing screws as shown.
Lift the Modem Module clear of the chassis.
Removing the Antenna Cables

To check the battery pack, do the following: From Software: 1. 2. 3. 4. Check out the Power Management in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. Repeat the steps 1 and 2, for both battery and adapter. This helps you identify first the problem is on recharging or discharging.
From Hardware: 1. 2. Power off the computer. Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the following figure
If the voltage is still less than 7.5 Vdc after recharging, replace the battery.
To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer. If the battery status indicator does not light up, remove the battery pack and let it return to room temperature. Re-install the battery pack. If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board.

Touchpad Check

If the touchpad doesnt work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU: 1. 2. 3. Reconnect the touchpad cables. Replace the touchpad. Replace the system board.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time.
Power-On Self-Test (POST) Error Message
The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer. If the symptom is not listed, see Undetermined Problems on page 114. The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function. NOTE: Most of the error messages occur during POST. Some of them display information about a hardware device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been configured. NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or correct the error.

Index of Error Messages

Error Code List
Error Codes 006 Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before Equipment Configuration Error) 110 <No error code> Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) Real Time Clock Error CMOS Battery Bad CMOS Checksum Error System disabled. Incorrect password is specified. Battery critical LOW In this situation BIOS will issue 4 short beeps then shut down system, no message will show. <No error code> Thermal critical High In this situation BIOS will shut down system, not show message. Error Messages Equipment Configuration Error

Code 8Ch 8Fh 90h 91h 92h 93h 95h 96h 97h 98h 99h 9Ah 9Ch 9Dh 9Eh 9Fh A0h A2h A4h A8h AAh ACh AEh B0h B2h B4h B5h B6h B9h BAh BBh BCh BDh BEh BFh C0h C1h C2h C3h C4h C5h C6h C7h C8h C9h 1 1-2
POST Routine Description Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot Clear huge ES segment register Fixup Multi Processor table Search for option ROMs. One long, two short beeps on checksum failure. Check for SMART drive (optional) Shadow option ROMs Set up Power Management Initialize security engine (optional) Enable hardware interrupts Determine number of ATA and SCSI drives Set time of day Check key lock Initialize Typematic rate Erase F2 prompt Scan for F2 key stroke Enter SETUP Clear Boot flag Check for errors POST done- prepare to boot operating system One short beep before boot Terminate QuietBoot (optional) Check password (optional) Prepare Boot Initialize DMI parameters Initialize PnP Option ROMs Clear parity checkers Display MultiBoot menu Clear screen (optional) Check virus and backup reminders Try to boot with INT 19 Initialize POST Error Manager (PEM) Initialize error logging Initialize error display function Initialize system error handler PnPnd dual CMOS (optional) Initialize notebook docking (optional) Initialize notebook docking late Force check (optional) Extended checksum (optional)

Code D2h

POST Routine Description Unknown interrupt
Code E0h E1h E2h E3h E4h E5h E6h E7h E8h E9h EAh EBh ECh EDh EEh EFh F0h F1h F2h F3h F4h F5h F6h F7h 1
Beeps Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System memory test Initialize interrupt vectors Initialize Run Time Clock Initialize video Initialize System Management Mode Output one beep before boot Boot to Mini DOS Clear Huge Segment Boot to Full DOS
Index of Symptom-to-FRU Error Message

LCD-Related Symptoms

Symptom / Error LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Action in Sequence Enter BIOS Utility to execute Load Setup Default Settings, then reboot system. Reconnect the LCD connectors. Keyboard (if contrast and brightness function key doesn't work). LCD inverter ID LCD cable LCD inverter LCD System board Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed Reconnect the LCD connector LCD inverter ID LCD cable LCD inverter LCD System board LCD has extra horizontal or vertical lines displayed. LCD inverter ID LCD inverter LCD cable LCD System board

KI.GLN01.001 KI.GLN01.002 KI.GLN01.003 KI.GLN01.004 KI.GLN01.005 54.AAMVN.004

I/O BOARD

55.AAMVN.001
LAUNCH BOARD (Above image is top view; below image is bottom view)

55.AAMVN.002

MEDIA BOARD (Above image is top view; below image is bottom view)

55.AAMVN.003

Part Name and Description AUDIO BOARD
Acer Part No. 55.AAMVN.004

TOUCHPAD BOTTON BOARD

55.AAMVN.005
TOUCHPAD SYNAPTICS TM61P-372

56.AAMVN.001

CABLE POWER CORD 3PIN USA POWER CORD 3PIN EUR POWER CORD AUSTRALIA W/LABEL POWER CORD 3PIN UK POWER CORD 3PIN CHINA POWER CORD 3PIN SWISS POWER CORD SOUTH AFRICA (AIL) POWER CORD 3PIN SOUTH AFRICA POERR CORD 3PIN ITALIAN POWER CORD 3PIN DENMARK POWER CORD ISRAEL BLUETOOTH CABLE 27.AAMVN.001 27.AAMVN.002 27.AAMVN.003 27.AAMVN.004 27.AAMVN.005 27.AAMVN.006 27.AAMVN.007 27.AAMVN.008 27.AAMVN.009 27.AAMVN.010 27.AAMVN.011 50.AAMVN.002

HOT KEYBOARD CABLE

50.AAMVN.003

MIDEA BOARD CABLE

50.AAMVN.004
Part Name and Description AUDIO BOARD CABLE
Acer Part No. 50.AAMVN.005
BUTTON BOARD CABLE 6 PINS

50.AAMVN.006

BUTTON BOARD CABLE 12 PINS

50.AAMVN.007

MODEM CABLE WITH RJ11 CONNECTOR

50.AAMVN.010

CASE/COVER/BRACKET ASSEMBLY LOWER CASE 60.AAMVN.001

UPPER CASE

60.AAMVN.002

MIDDLE COVER

60.AAMVN.003
Part Name and Description ASSY THERMAL COVER
Acer Part No. 60.AAMVN.004

SUPPORT COVER

60.AAMVN.005

HDD COVER

42.AAMVN,001

TOUCHPAD FRAME

42.AAMVN,002

MINI DUMMY CARD

42.AAMVN.003

PCMCIA DUMMY CARD

42.AAMVN.004
Part Name and Description TOUCHPAD BRACKET (Note: The ACTUAL spare part: touchpad bracket does NOT contain touchpad bracket gesket. However the touchpad bracket image here has the touchpad bracket gesket. If you need to replace the touchpad bracket, please take off the gesket from old touchpad bracket and then stick them to new touchpad bracket.
Acer Part No. 33.AAMVN.001
CPU/PROCESSOR CPU INTEL YONAH CORE DUO FSB667 1.66G 2M SL8VR KC.23001.DTP

AV-in Jack TV Antenna Connector S-Video Connector Card Bus Socket S-Video Connector HDMI Connector Video Memory I/O Board to Main Board Connector Video Memory DVI-D Port Graphic Controller DDR2 SDRAM IC DDR2 SDRAM IC Microphone Jack Ethernet Controller DIMM Socket DIMM Socket Optical Disk Drive Connector South Bridge
CN29 CN30 U23 U33 U37 CN13 CN28 CN24 U515 CN20 CN23 CN26 CN22 CN21 CN19 CN16 CN11 U25
PATA HDD Connector SATA HDD Connector North Bridge RAID Controller Timing Controller CPU Socket SATA HDD Connector BIOS Flash Memory Audio Codec Mini PCI Socket Mini Card Connector Media Board Connector Wireless LAN Card Connector USB Connector USB Connector USB Connector IEEE port PCI cardbus/Media Board/1394 IC

Bottom View

U504 CN502 U503 U502 CN4002 CN3000 CN503 CN507
LAN Transformer GSN 5009 Launch Board Connector Video Memory Video Memory LCD Connector Hotkey Board Connector Express Card Slot DDR2 SDRAM IC
CN4000 CN4001 CN504 CN506 CN5001 CN5000 CN505
Touchpad Connector (Touchpad to main board) 6-pin Touchpad Board Connector Audio Board Connector DDR2 SDRAM IC Hotkey Board Connector Main Board to Media Board Connector Touchpad Board Connector

Your Acer Notebook tour

After knowing your computer features, let us show you around your new Aspire computer.

Front View

# 3 4/6
Item Built-in camera Display screen Media/volume buttons Microphone Touchpad Click buttons (left, center and right) Palmrest Keyboard
Description 1.3 megapixel web camera for video communication. Also called Liquid-Crystal Display (LCD), displays computer output. For use with Acer Arcade and other mdeia playing programs. Internal microphone for sound recording. Touch-sensitive pointing device which functions like a computer mouse. The left and right buttons function like the left and right mouse buttons; the center button serves as a 4-way scroll button. Comfortable support area for your hands when you use the computer. For entering data into your computer.

Description

10/11 12
Easy-launch buttons Power button
Buttons for launching frequently used programs. Turns the computer on and off.

Closed Front View

"Easy-launch buttons" on page 18
Item Speaker Item Infrared port/CIR receiver Line-in jack
Description Left and right speakers deliver stereo audio Description output. Interfaces with infrared devices (e.g, infrared printer and IR-aware computer)/ Receives signals from a remote control. Accepts audio line-in devices (e.g., audio CD player, stereo walkman).

Microphone-in jack

Accepts input from external microphones.
Headphones/speaker/ line-out jack with S/ PDIF support Power indicator

Connects to audio line-out devices (e.g., speakers, headphones).
Indicates the computers power status.

Battery indicator

Indicates the computers battery status.
Bluetooth communication button/ indicator Wireless communication button/ indicator
Enables/disables the Bluetooth function. Indicates the status of Bluetooth communication. Enables/disables the wireless function. Indicates the status of wireless LAN communication.

Left View

Item USB 2.0 ports
Description Connects to USB 2.0 devices (e.g., USB mouse, USB camera). Connects to a phone line.

Modem (RJ-11) port

Optical drive
Internal optical drive; accepts CDs or DVDs (slot-load or tray-load depending on model). Lights up when the optical drive is active. Ejects the optical disk from the drive. Ejects the optical drive tray when the computer is turned off. Locks and releases the lid.
Optical disk access indicator Optical drive eject button Emergency eject hole Latch

Right View

Icon Latch

Item 5-in-1 card reader

Description Locks and releases the lid. Accepts Secure Digital (SD), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick PRO (MS PRO), xDPicture Card (xD).

3 USB 2.0 ports

Connect to USB 2.0 devices (e.g., USB mouse, USB camera). Connects to IEEE 1394 devices.

4-pin IEEE 1394 port

PC Card slot eject button PC Card slot
Ejects the PC Card from the slot. Accepts one Type II PC Card.

Express Card/54 slot

Accepts and ExpressCard/34 module Note: ExpressCards are third generation of PC cards, hot-swapable and smaller than previous PC Cards. Designed for both desktop and mobile use, ExpressCards use either USB 2.0 or a single lane PCI Express technology that provides 500 Mbytes/sec total throughput. Formerly code named "NEWCARD," ExpressCards are 5 mm thick like Type II PC Cards, but do not use the same 86x54 mm footprint. ExpressCards come in 75x54 mm and 75x34 mm sizes. Express Card/54 slot means this notebook accepts 75x54mm ExpressCards.

Rear view

Item DC-in jack
Description Connects to an AC adapter.

TV-in port AV-in port

Accepts input signals from analog/digital TV-tuner devices (for selected models). Accepts input signals from audio/video (AV) devices (manufacturing option).

Kensington lock slot

Connects to a Kensington-compatible computer security lock.
Item Ventilation slots S-video/TV-out (NTSC/PAL) port External display (VGA) port
Description Enable the computer to stay cool, even after prolonged use. Connects to a television or display device with S-video input. Connects to a display device (e.g., external monitor, LCD projector).

DVI-D port

Supports digital video connections.

Acer eNet Management can save network settings for a location to a profile, and automatically switch to the appropriate profile when you move from one location to another. Settings stored include network connection settings (IP and DNS settings, wireless AP details, etc.), as well as default printer settings. Security and safety concerns mean that Acer eNet Management does not store username and password information.

Acer ePower Management

Acer ePower Management features a straightforward user interface. To launch it, select Acer ePower Management from the Empowering Technology interface.

AC Mode (Adapter mode)

The default setting is Maximum Performance. You can adjust CPU speed, LCD brightness and other settings, or click on buttons to turn the following functions on/off: Wireless LAN, Bluetooth, CardBus, FireWire (1394), Wired LAN and Optical Device if supported.

DC Mode (Battery mode)

There are four pre-defined profiles - Entertainment, Presentation, Word Processing, and Battery Life. You can also define up to three of your own.
To create new power profile
1. 2. 3. 4. 5. Change power settings as desired. Click Save as. to save to a new power profile. Name the newly created profile. Select whether this profile is for Adapter or Battery mode, then click OK. The new profile will appear in the profile list. 21

Battery status

For real-time battery life estimates based on current usage, referto the panel on the lower left-hand side of the window.
For additional options, click Settings to: Set alarms. Re-load factory defaults. Select what actions will be taken when the cover is closed or the power button is pressed. View information about Acer ePower Management.
Acer ePresentation Management
Acer ePresentation Management lets you project your computers display to an external device or project using the hot key: Fn + F5. If auto-detection hardware is implemented in the system, your system display will be automatically switched out when an external display is connected to the system.
Acer eDataSecurity Management
Acer eDataSecurity Management is handy file encryption utility that protexts your files from being accessed by unauthorized persons. It is conveniently integrated with Windows explorer as a shell extension for quick and easy data encryption/decryption and also supports on-the-fly file encryption for MSN Messager and Microsoft Outlook. The Acer eDataSecurity Management setup wizard will prompt you for a suvervisor password and default encryption. This encryption will be used to encrypt files by default, or you can choose to enter your won filespecific password when encrypting a file. NOTE: The password used encrypt a file is the unique key that the system needs to decrypt it. If you lose the password, the supervisor password is the only other key capable of decrypting the file. If you lose both passwords, there will be no way to decrypt your encryped file! Be sure to safeguard all related passwords!

Acer eSettings Management
Acer eSettings Management allows you to inspect hardware specifications and to monitor the system health status. Furthermore, Acer eSettings Management enables you to optimize your Windows operating system, so your computer runs faster, smoother and better. Acer eSettings Management also: Provides a simple graphical user interface for navigating. Displays general system status and advanced monitoring for power users.
Acer ePerformance Management
Acer ePerformance Management is a system optimization tool that boosts the performance of your Acer notebook. It provides and express optimization method to release unused memory and disk space quickly. The user can also enable advanced options for full control over the following option: Memory optimization - releases unused memory and check usage. Disk optimization - removes unneeded items and files. Speed optimization - improves the usability and performance of your Windows XP system.

Acer OrbiCam

The Acer OrbiCam is a 1.3 megapixel CMOS camera appropriately mounted on the top of the LCD panel. The cameras 225-degree ergonomic rotation allows you to capture high-resolution photos or videos up front or at the back of the LCD panel. The Acer OrbiCam fully supports the Acer Video Conference technology so that you can transmit the best video quality over an instant Messenger service.
Getting to know your Acer OrbiCam

No. Lens Power indicator

Item No.
Item Rubber grip (selected models only)
Rotating the Acer Orbicam
The Acer OrbiCam rotates 225 degrees counterclockwise to achieve the desired angle. Refer to the illustrations below:
For your convenience, the camera snaps 45 degrees to match the position of your face in front or at the back of the LCD panel. NOTE: Do not rotate the camera clockwise to prevent damage to the device.
Launching the Acer OrbiCam
To launch the Acer OrbiCam, double click on the Acer OrbiCam icon on the screen. OR Click Start > All programs > Acer > Acer OrbiCam. The Acer OrbiCam capture windows window appears.

Save to Disk (S4)

Chapter 2
System Utilities BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computers BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press m during POST (when Press <F2> to enter Setup message is prompted on the bottom of screen). Press m to enter setup. The default parameter of F12 Boot Menu is set to disabled. If you want to change boot device without entering BIOS Setup Utility, please set the parameter to enabled. Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without entering BIOS SETUP Utility.
PhoenixBIOS Setup Utility Information Main Advanced Security Boot Exit
CPU Type : CPU Speed : IDE0 Model Name : IDE1 Model Name :
Genuine Intel (R) CPU 2130 MHz

T2600@2.166GHz

Intel RAID0 TSSTcorpCD/DVDW TS-L632D-MP2YH1XBGALJEE
System BIOS Version: V0.10 nVIDIA G73 E463 5.73.22.15FA VGA BIOS Version: V0.21 KBC BIOS Version: Serial Number Asset Tag Number Produce Name Manufacturer Name: UUID: xxxxxxxxxxxxxxxxxxxxxx N/A Aspire 9800 Acer Inc. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx 22 Byte 32 Byte 16 Byte 16 Byte 32 Byte

F1 Help Esc Exit

Select Item Select Menu
F5/F6 Change Values Enter Select 4 Sub-Menu
F9 Setup Defaults F10 Save and Exit
Navigating the BIOS Utility
There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: To choose a menu, use the cursor left/right keys (zx). To choose a parameter, use the cursor up/down keys ( wy). To change the value of a parameter, press por q. A plus sign (+) indicates the item has sub-items. Press e to expand this item. Press ^ while you are in any of the menu options to go to the Exit menu. In any menu, you can load default settings by pressing t. You can also press u to save any changes made and exit the BIOS Setup Utility. NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this carefully when making changes to parameter values. Please note that system information is subject to different models.

Changing a Password

1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears:

2. 3. 4. 5. 6.

Type the current password in the Enter Current Password field and press e. Type a password in the Enter New Password field. Retype the password in the Confirm New Password field. Press e. After setting the password, the computer sets the User Password parameter to Set. If desired, you can enable the Password on boot parameter. When you are done, press u to save the changes and exit the BIOS Setup Utility.
If the verification is OK, the screen will display as following.
The password setting is complete after the user presses u. If the current password entered does not match the actual current password, the screen will show you the Setup Warning.
If the new password and confirm new password strings do not match, the screen will display the following message.
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.
PhoenixBIOS Setup Utility Information Main Security Boot Exit
Item Specific Help Boot priority order: 1: PCI SCSI : Intel RAID0 2: HDD 3: CD/DVD TSSTcorpCD/DVDW TS-L632D4: LAN B02 D00 Yukon PXE 5: USB HDD 6: USB CD/DVD 7: FDD 8: USB Dongle
Use<> or <> to select a device, then press <F6> to move it up the list, or <F5> to move it down the list. Press <Esc> to escape the menu.

Esc Exit

The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.
Item Specific Help Exit Saving Changes Exit Disarding Changes Load Setup Defaults Discard Changes Save Changes Exit System Setup and save your changes to CMOS.
The table below describes the parameters in this screen.
Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Save Changes
Description Exit System Setup and save your changes to CMOS. Exit utility without saving setup data to CMOS. Load default values for all SETUP item. Load previous values from CMOS for all SETUP items. Save Setup Data to CMOS.

BIOS Flash Utility

The BIOS flash memory update is required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash. NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not completely loaded. Fellow the steps below to run the Phlash. 1. 2. 3. Prepare a bootable diskette. Copy the flash utilities to the bootable diskette. Then boot the system from the bootable diskette. The flash utility has auto-execution function.

Remove the two screws fastening the left LCD bracket.
10. Then remove the left LCD bracket. 11. Disconnect the LCD cable from the LCD and from the inverter.
12. Disconnect the inverter cable and detach the inverter. 13. Detach the CCD board from the LCD panel. 14. Remove the two screws fastening the wireless antenna set and take out the antenna set from the LCD panel.
Disassembling the External Modules
Disassembling the HDD Module
1. 2. Remove the four screws holding the HDD (hard disk drive) foil; two on each side. Carefully take out the hard disk drive from the HDD foil.
Disassembling the ODD Module
1. 2. Remove the two screws holding the optical bracket. Then remove the optical bracket from the optical disk drive.

Chapter 4

Troubleshooting
Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. 2. 3. Obtain the failing symptoms in as much detail as possible. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified) Power failure. (The power indicator does not go on or stay on.) POST does not complete. No beep or error codes are indicated. POST detects an error and displayed messages on screen. Other symptoms (i.e. LCD display problems or others). Symptoms cannot be re-created (intermittent problems).
Go To Power System Check on page 81. Power-On Self-Test (POST) Error Message on page 84 Undetermined Problems on page 96 Error Message List on page 85 Power-On Self-Test (POST) Error Message on page 84 Use the customer-reported symptoms and go to Power-On Self-Test (POST) Error Message on page 84 Intermittent Problems on page 95 Undetermined Problems on page 96

System Check Procedures

External Diskette Drive Check
Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device. 1. 2. 3. Boot from the diagnostics diskette and start the diagnostics program. See if FDD Test is passed as the program runs to FDD Test. Follow the instructions in the message window.

Power System Check

To verify the symptom of the problem, power on the computer using each of the following power sources: 1. 2. 3. Remove the battery pack. Connect the power adapter and check that power is supplied. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by the battery pack. Check the Power Adapter on page 82 Check the Battery Pack on page 83
If you suspect a power problem, see the appropriate power supply check in the following list:

Check the Power Adapter

Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure
Pin 1: +19 to +20.5V Pin 2: 0V, Ground
If the voltage is not correct, replace the power adapter. If the voltage is within the range, do the following: Replace the System board. If the problem is not corrected, see Undetermined Problems on page 96.
If the voltage is not correct, go to the next step. NOTE: An audible noise from the power adapter does not always indicate a defect. 3. 4. If the power-on indicator does not light up, check the power cord of the power adapter for correct continuity and installation. If the operational charge does not work, see Check the Battery Pack on page 83.

Check the Battery Pack

To check the battery pack, do the following: From Software: 1. 2. 3. 4. 1. 2. Check out the Power Management in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. Repeat the steps 1 and 2, for both battery and adapter. This helps you identify first the problem is on recharging or discharging. Power off the computer. Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the following figure

From Hardware:

If the voltage is still less than 7.5 Vdc after recharging, replace the battery.
To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer. If the battery status indicator does not light up, remove the battery pack and let it return to room temperature. Re-install the battery pack. If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board.

Touchpad Check

If the touchpad doesnt work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU: 1. 2. 3. Reconnect the touchpad cables. Replace the touchpad. Replace the system board.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time.
Power-On Self-Test (POST) Error Message
The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer. If the symptom is not listed, see Undetermined Problems on page 96. The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function. NOTE: Most of the error messages occur during POST. Some of them display information about a hardware device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been configured. NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or correct the error.

Index of Error Messages

Error Code List
Error Codes 006 Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before Equipment Configuration Error) 110 <No error code> Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) Real Time Clock Error CMOS Battery Bad CMOS Checksum Error System disabled. Incorrect password is specified. Battery critical LOW In this situation BIOS will issue 4 short beeps then shut down system, no message will show. <No error code> Thermal critical High In this situation BIOS will shut down system, not show message. Error Messages Equipment Configuration Error

Code 46h 48h 49h 4Ah 4Bh 4Ch 4Eh 50h 51h 52h 54h 58h 59h 5Ah 5Bh 5Ch 60h 62h 64h 66h 67h 68h 69h 6Ah 6Bh 6Ch 6Eh 70h 72h 76h 7Ch 7Eh 80h 81h 82h 83h 84h 85h 86h 87h 88h 89h 8Ah 8Bh 2-2-3-1 2-1-2-3
POST Routine Description Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt Press F2 to enter SETUP Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines Jump to User Patch1 Configure advanced cache registers Initialize Multi Processor APIC Enable external and CPU caches Setup System Management Mode (SMM) area Display external L2 cache size Load custom defaults (optional) Display shadow-area message Display possible high address for UMB recovery Display error messages Check for configuration errors Check for keyboard errors Set up hardware interrupt vectors Initialize coprocessor if present Disable onboard Super I/O ports and IRQs Late POST device initialization Detect and install external RS232 ports Configure non-MCD IDE controllers Detect and install external parallel ports Initialize PC-compatible PnP ISA devices Re-initialize onboard I/O ports Configure Motherboard Configurable Devices (optional) Initialize BIOS Area Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse
Code 8Ch 8Fh 90h 91h 92h 93h 95h 96h 97h 98h 99h 9Ah 9Ch 9Dh 9Eh 9Fh A0h A2h A4h A8h AAh ACh AEh B0h B2h B4h B5h B6h B9h BAh BBh BCh BDh BEh BFh C0h C1h C2h C3h C4h C5h C6h C7h C8h C9h 1 1-2
POST Routine Description Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot Clear huge ES segment register Fixup Multi Processor table Search for option ROMs. One long, two short beeps on checksum failure. Check for SMART drive (optional) Shadow option ROMs Set up Power Management Initialize security engine (optional) Enable hardware interrupts Determine number of ATA and SCSI drives Set time of day Check key lock Initialize Typematic rate Erase F2 prompt Scan for F2 key stroke Enter SETUP Clear Boot flag Check for errors POST done- prepare to boot operating system One short beep before boot Terminate QuietBoot (optional) Check password (optional) Prepare Boot Initialize DMI parameters Initialize PnP Option ROMs Clear parity checkers Display MultiBoot menu Clear screen (optional) Check virus and backup reminders Try to boot with INT 19 Initialize POST Error Manager (PEM) Initialize error logging Initialize error display function Initialize system error handler PnPnd dual CMOS (optional) Initialize notebook docking (optional) Initialize notebook docking late Force check (optional) Extended checksum (optional)

Chapter 5

Jumper and Connector Locations
JACK1 CN1 CN2 CN509 CN3 CN4 U6 CN5 U7 CN8 U14 U9 U15 JACK2 U11 CN15
AV-in Jack TV Antenna Connector Card Bus Socket S-Video Connector HDMI Connector I/O Board to Main Board Connector DVI-D Port Graphic Controller DDR2 SDRAM IC DDR2 SDRAM IC Microphone Jack Ethernet Controller DIMM Socket
CN29 CN30 U23 U33 U37 CN13 CN28 CN24 U515 CN20 CN23 CN26 CN22 CN21 CN19 CN16
PATA HDD Connector SATA HDD Connector North Bridge RAID Controller Timing Controller CPU Socket SATA HDD Connector BIOS Flash Memory Audio Codec Mini PCI Socket Mini Card Connector Media Board Connector Wireless LAN Card Connector USB Connector USB Connector USB Connector

CN14 CN18 U39

DIMM Socket Optical Disk Drive Connector South Bridge

CN11 U25

IEEE port PCI cardbus/Media Board/1394 IC
U504 CN502 U503 U502 CN4002 CN3000 CN503 CN507 Express Card Slot DDR2 SDRAM IC Launch Board Connector
CN4000 CN4001 CN504 CN506 CN5001 CN5000 CN505 Touchpad Board Connector Audio Board Connector DDR2 SDRAM IC

Chapter 6

FRU (Field Replaceable Unit) List
This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 9800. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to
dispose it properly, or follow the rules set by your regional Acer office on how to return it.
Aspire 9800 Exploded Diagram

Category ADAPTER

Part Name and Description ADAPTER 135W 19V 3PIN W/LED DELTA ADP-135DB BBJF LF ADAPTER 135W 19V 3PIN LITE-ON PA-131-08 RI LF ADAPTER 135W 3PIN LSE SLS0317A19A52LF LF
Acer Part No. AP.13501.004 AP.13503.006 AP.13506.002
BATTERY BATTERY PACK SANYO LI-ION 8 CELL2.4, 4800MAH BATTRY PACK SONY LI-ION 8CELL2.4, 4800MAH BT.00803.019 BT.00804.016
BOARD MODEM BOARD FOXCONN T60M845.02 54.AAMVN.001
WIRELESS LAN BOARD 802.11BG FOXCONN ABT_ATH5413BG WIRELESS LAN BOARD 802.11BG PCI EXPRESS FOXCONN ABT_BRM4318BG MINI WIRELESS BOARD 802.11 A/B/G MOW1 INTEL MM872612 MINI WIRELESS BOARD 802.11 A/B/G MOW2 INTEL MM872659 MINI WIRELESS BOARD 802.11 A/B/G ROW INTEL MM874511 MINI WIRELESS BOARD 802.11 A/B/G JP INTEL MM874740 MINI WIRELESS LAN BOARD 802.11BG INTEL WM3945AGBG BLUETOOTH BOARD FOXCONN T60H928.01

Acer Part No. 6M.AAMVN.013 19.AAMVN.001 50.AAMVN.011 25.AAMVN.001 56.AAMVN.002 60.AAMVN.006 60.AAMVN.007 33.AAMVN.003 33.AAMVN.004
LCD 19IN. WXGA+ SAMSUNG LTM190- LK.19006.007 M2-L01-G 8MS 300NITS GLARE TYPE LCD MODULE 19.1" WXGA+ CMO GLARE INVERTER BOARD 19IN. TDK XAD369NR 4 LAMPS LCD CABLE 19.1IN. CMO W/CCD CABLE WIRELESS ANTENNA FOR 19.1IN. CCD CAMERA 1.3M LOGITECH LCD BEZEL 19" W/LOGO LCD COVER W/LOGO LCD BARCKET L W/HINGE 19.1IN. CMO LCD BARCKET R W/HINGE 19.1IN. CMO LCD 19IN. WXGA+ CMO M190A1-L03 8MS 300NITS GLARE TYPE 6M.AAMVN.014 19.AAMVN.001 50.AAMVN.012 25.AAMVN.001 56.AAMVN.002 60.AAMVN.006 60.AAMVN.007 33.AAMVN.005 33.AAMVN.006 LK.1900D.004
LCD MODULE 20.1" WXGA+ QDI NON- 6M.AAMVN.021 GLARE INVERTER BOARD 20IN. TDK XAD313NR 6 LAMPS LCD CABLE 20.1IN. QDI W/CCD CABLE WIRELESS ANTENNA FOR 20.1IN. CCD CAMERA 1.3M LOGITECH LCD BEZEL 20" W/LOGO LCD COVER W/LOGO LCD BARCKET L W/HINGE 20.1IN. LCD BARCKET R W/HINGE 20.1IN. LCD 20.1IN. WSXGA+ QDI QD20AL0101 8MS 300NITS NONGLARE 19.AAMVN.002 50.AAMVN.021 25.AAMVN.002 56.AAMVN.002 60.AAMVN.008 60.AAMVN.007 33.AAMVN.007 33.AAMVN.008 LK.20109.001
Part Name and Description LCD MODULE 20.1" WXGA+ AUO NON-GLARE INVERTER BOARD 20IN. TDK XAD313NR 6 LAMPS LCD CABLE 20.1IN. AUO W/CCD CABLE WIRELESS ANTENNA FOR 20.1IN. CCD CAMERA 1.3M LOGITECH LCD BEZEL 20" W/LOGO LCD COVER W/LOGO LCD BARCKET L W/HINGE 20.1IN. LCD BARCKET R W/HINGE 20.1IN. LCD 20.1IN. WSXGA+ AUO M201EW01 V.0 8MS 300NITS NON-GLARE LCD MODULE 20.1" WXGA+ QDI GLARE INVERTER BOARD 20IN. TDK XAD313NR 6 LAMPS LCD CABLE 20.1IN. QDI W/CCD CABLE WIRELESS ANTENNA FOR 20.1IN. CCD CAMERA 1.3M LOGITECH LCD BEZEL 20" W/LOGO LCD COVER W/LOGO LCD BARCKET L W/HINGE 20.1IN. LCD BARCKET R W/HINGE 20.1IN. LCD 20.1IN. WSXGA+ QDI QD20AL0102 8MS 300NITS GLARE TYPE LCD MODULE 20.1" WXGA+ AUO GLARE INVERTER BOARD 20IN. TDK XAD313NR 6 LAMPS LCD CABLE 20.1IN. AUO W/CCD CABLE WIRELESS ANTENNA FOR 20.1IN. CCD CAMERA 1.3M LOGITECH LCD BEZEL 20" W/LOGO LCD COVER W/LOGO LCD BARCKET L W/HINGE 20.1IN. LCD BARCKET R W/HINGE 20.1IN. LCD 20.1IN. WSXGA+ AUO M201EW01 V.2 8MS 300NITS GLARE
Acer Part No. 6M.AAMVN.022 19.AAMVN.002 50.AAMVN.022 25.AAMVN.002 56.AAMVN.002 60.AAMVN.008 60.AAMVN.007 33.AAMVN.007 33.AAMVN.008 LK.20105.002
6M.AAMVN.023 19.AAMVN.002 50.AAMVN.021 25.AAMVN.002 56.AAMVN.002 60.AAMVN.008 60.AAMVN.007 33.AAMVN.007 33.AAMVN.008 LK.20109.005