sidiaries contribute to, and grow with, the countries where they are located. As a globalized business, the Company will continue to cooperate with local business partners, including production/sales subsidiaries, for prosperity of local communities, based on the corporate philosophy of co-existence.
Sales subsidiaries Production subsidiaries Logistical subsidiaries Research institutes Total(69)
For more details, refer to www.samsung.com.
06 Green Management Report 2004
Promotion of globalized operation Samsung Electronics has increased investment in the Philippines, India, Mexico and Slovakia for supply of products most suited to local customers and regional development as part of the effort to bolster globalized operation.
Qualification under the international environment and safety specifications Samsung Electronics obtained certification for qualification under the international environment and safety specifications, ISO 14001 and OHSAS 18001, for overseas subsidiaries, as part of the effort to make the production facilities more pleasant and safer places to work for.
The Companys VCR wins Green Marketing Grand Prize 2003 Samsung Electronics VCR SV-K811 was awarded the 2003 Green Marketing Grand Prize from the Ministry of Environment and the Maeil Business Newspaper, for its excellence in environmental factors, such as recyclability, energy consumption and non-toxicity. The product is the first VCR in Korea that obtain the
Catch COPromotion of Catch Carbon Dioxide 1030 Samsung Electronics received the Presidential Award for its effort with the development of a process for PFCs gas treatment, application of alternate gas, the optimization of work processes and systematic activities for the reduction of energy consumption under the Catch Carbon Dioxide 1030 Project for epochmaking reduction of global warming materials.
Construction of recycling center for electronic wastes In June 2003, Samsung Electronics completed construction of the Metropolitan Recycling Center in cooperation with the Electronics Industry Environmental Council. The second one of its kind after the one in Asan, the center will be engaged in the recycling of electronic wastes, such as refrigerators, washing machines, etc.
Development of environment-friendly hard disk drive In August 2003, Samsung Electronics became the first company to put on the market an HDD (Hard Disk Drive) that does not contain lead, cadmium, hexavalent chromeium or halogenated flame retardants.

A factory in Mexico

lavel of Environmental Declaration of products (EDP) in korea.
The 2nd Consumption Culture Grand Prize in the sector of environmental friendliness On October 19, 2002, Samsung Electronics received the 2nd Consumption Culture Prize in the sector of environmental friendliness from the Korean Consumption Culture Association in recognition of its leading role in environmental protection and the contribution to peoples cozy lives.

2003 Korea Green Management Prize Samsung Electronics received the 2003 Korea Green Management Prize. Prizewinners are selected through a multi-tier process of screening, such as the KGMI (Korea Green Management Index)-based consumer survey, business survey and the qualitative /quantitative environmental-friendliness assessment.
The Company replaced smoking rooms with non-smoking lounges for employees.
2003 Korea Green Management Prize
Forest Center and sponsored by the Capital City Spiritual Civilization Coordination Council of the Beijing City Government.
A case of improved production process IEA members visiting Samsung Electronics factory
08 Green Management Report 2004

Management Philosophy

We will develop our technology and human resources to create superior products and services, thereby contributing towards a better global society
We will develop our technology and human resources to create superior products and services, thereby contributing towards a better global society Samsung Electronics considers the continual development of its people to be one of its top priorities. The Company aims to develop new technologies to bring well-being to humankind, by fostering talented employees who can explore the future with creativity, open-mindedness and a sense of mission as a member of the international community. Samsung Electronics believes good responsible management can be achieved through the harmonious combination of talented employees and technological prowess. The business activities of Samsung Electronics are always geared towards promoting prosperity for people of all races and cultures, all over the world. The Company's employees share our commitment to actively participate with customers, to recognize and confront global challenges and create a better future for all.
Green Management Policy Based on the reverence for life, all of our business activities observe our Green Management Policy, which encourages respect for nature and contributes to the prosperity of human life and conservation of the environment. The company plays a leading role in creating a sustainable society by recognizing and implementing the environment, safety and health as crucial factors in all our business endeavors. 1. Operation of Green Management system Under the Green Management system, we continue to make efforts to improve how we manage environmental, safety and health impacts occurring in production and service. We have committed to periodically publish the performance results of our Green Management system. 2. Compliance with Local and International regulations

Minimization of environmental impact Reduction of contaminants discharge Prevention of global warming

January 2004

10 Green Management Report 2004
Major Performances of Green Management and Future Plan
Samsung Electronics strives to set examples for others to follow in the development of environment-friendly products, as well as activities for social contribution and improvement in environment, safety, and health standards. Following its announcement of Environment-Related Guidelines in 1992 and the Green Management in 1996, the Company is publicly committed to contribute to humankind through sustainable growth
Announcement of environmentrelated guidelines
Announcement of Green Management All domestic factories obtained ISO 14001 certification. (1996) Domestic factories obtained OHSAS 18001 certification.
Wider pursuit of sustainable management
A leading company in sustainable management
Operation of Green Management
All overseas factories obtained ISO 14001 certification.
All overseas factories obtained OHSAS 18001 certification.

Adoption of GMIS

GMIS expanded throughout domestic factories
GMIS expanded to overseas factories
Adoption of LCA/DIX methodology
Implementation of LCA/DIX
Deveolpment of LCA tool for designers
Development of Eco Product System
Development and application of integrated eco-design system
Activities for Environmentfriendly Products
Domestic application of Green Procurement Expanded overseas application of Green Procurement Operation of optimized Green Procurement System Establishment of Asan Recycling Center Establishment of Metropolitan Recycling Center Operation of global recycling networks
Application of lead-free solder in Lead-free solder mass production readiness VCR for all products Development of green semiconductors Development of environmentfriendly HDD
Optimization of Green Application of lead-free solder to all products Procurement system
Expansion of environment-friendly products on market
Encouragement of use of LNG, pollution-free fuel Installation of in-house incineration facility Adoption of TMS
Decision on voluntary reduction of WSC PFCs
Reduction of PFCs by 10% from 2001 Catch Carbon Dioxide 1030 Project initiated
Reduction of PFCs by 20% from 2001
Reduction of PFCs by 30% from 2001
Launching the resourcerecycling center
Registered as the safest factory in the Guinness Book of World Records Opening of Industrial Safety Exhibition Center Commencement of support Establishment of Samsung 3119 for safety management for Emergency Aid service subcontractors Refurbishment of Center for First-Hand Experience of Environment/SafetyRelated Matters
Received NSC Award Special Prize

GMIS (Green Management Information System) Under the GMIS, Samsung Electronics provides all-out support for environment, safety and health-related matters, and systematizes and utilizes relevant information to improve competitiveness. The system, which was developed by the Giheung Factory in 1998, is now adopted in the Hwaseong, Onyang, Cheonan, Suwon, Gumi and Gwangju factories. The system contributes to the systematic management of contaminants and helps the management make prompt decisions through the provision of environment/safety-related information. It also helps the Company stay up-to-date about the information related to follow-up management of ISO 14001-related matters or international regulations on the use of energies and chemicals.
factories safer and more pleasant workplaces through the adoption of a system for computerization of safety-related check results and prompt feedback, application of tools for analysis of data and education for prevention of problems.
ous crisis-related scenarios. Additionally, the Samsung 3119 Emergency Relief Aid Corps, the first of its kind in Korea operated by a private business, has provided professional aid in disaster relief activities for local communities since its launch in October 1995.
E-learning System Samsung Electronics operates company-wide environment/safety-related multi-level educaTypes of disasters Samsung Electronics is ready for
tional programs suited to specific needs, i.e. for manager-level employees, working-level employees, etc. The semiconductor sector, in
- Fire and explosion - Leakage of hazardous materials - Food poisoning - Biochemical terror A training session of the Samsung 3119 Emergency Relief Aid Corps - Natural disaster - Snow-related disaster - Collapse of a building - Environmental contamination - Accidents (fall, burn, electrification or traffic accident)
Utilization of EPS (Eco-Product System) Under the EPS (Eco-Product System), Samsung Electronics provides tools and data designed to appraise the environment-related harm of products and raw materials in an effort to cope with environmental regulations both at home and abroad, including RoHS and WEEE. The system is chiefly comprised of LCA, Eco-Design, Green Purchasing, Green Accounting and CS.
particular, sets an example for other sectors to follow with its web-based Learning Management System.
Facility Management System This system, which has been operating since 2001, goes a long way in the accuracy of tax-

Consumer needs for environmentfriendly products Providing environmentfriendly products
2004, the chemicals in management will further increase after careful assessments and analysis on products. To improve the Companys chemical management, Samsung Electronics is collaborating with Japan Electronics and Information Technology Industries Association (JEITA), European Information, Communications and Consumer Electronics Technology Industry
Environmental Management Samsung Electronics ensures the product quality by carrying out the environmental management assessment of the suppliers. From 2004, all the suppliers are required to attain "Eco-partnership Certification" which is only issued by SEC after the company evaluates and monitors their environmental management system, their production processes and facilities. If the suppliers are not qualified by this assessment process, they are required to submit their environmental management plan for complying with Samsung Electronics' Eco-partnership certification requirements.
Green Procurement System Web Site
Association (EICTA) and Electronic Industries Alliance (EIA) in USA. In

Consumers

addition, Samsung Electronics will designate restricted substances and publicize the general guidelines to its suppliers. Environmental inspection and test on components and materials are not only carried out for verification for affiliates but also in the stages of approving components and sending them into the production process. The Company operates a green procurement web site at http:// glonets.samsung.com to share green procurement-associated policies and to allow suppliers to upload documents for review and exchange information effectively.
24 Green Management Report 2004
Material Saving Activities
Samsung Electronics develops material saving products considering their life cycle and uses packaging materials made based on the 3Rs policy (Reuse, Reduce and Recycle)
Material Saving Through Structural Change and introduction of New System Samsung Electronics has developed the 'Water saving tub', 'Magic filter' and 'Detergent coordination system' to minimize the amount of water and detergent for washing machines. By minimizing the number of holes in the tub and rotating the pulsator at a high speed to maximize water circulation, the Water saving tub succeeds in suppressing incoming water from flowing out and maintains high water levels and allows for 20 % less water consumption. The rinsing function supplies water while rotating the pulsator at a

These resulted from adoption of the Marvell Tristar 1P (a new chip technology), reduction of the head number and friction between the head and the disk, and optimized IC control in the standby mode.
A mobile phone using energy saving charger
Mobile Phones - Energy Saving Label acquired All battery chargers for mobile phones and PDA of Samsung Electronics have acquired the Energy Saving Label given by the Korea Energy Management Corporation (KEMCO). The standby power consumption of the chargers is below 0.5W, lower than 1W, which is the limit to acquire the Energy Saving Label.

Energy Saving Label

Energy Saving Label in Korea The label is given to products that have satisfied the Government's energy saving standards. Samsung Electronics produces and ships products that satisfy this LCD TV: Awarded "Energy Winner" Grand Prize standards. Energy Star Samsung Electronics complies with the standards of Energy Star Label, an international energy saving label.
Printers - Change of fusing technology Generally the fuser of laser printers uses heating lamp, which currently consumes too much heat-up time and energy. In addressing this flaw, Samsung Electronics developed a printer which adopts heating wire-based Quick Printer Initiating Devices (QPID), thus reducing heat-up time from 180 seconds to 60 seconds, which is down by 67% and heat-up power consumption by 80% from 150Wh to 30Wh (for 1750 V2 model).
Notebook PCs - Low power consumption products Samsung Electronics is trying to develop notebook PC adapters and batteries with low power consumption. Through high efficiency circuit design, elimination of unnecessary fan operation and user-specific power saving system, the Company developed Notebook PCs with power consumption improved of up to 30% as compared to 2000 models, in terms of the carbon dioxide emission factor.
Low Power Consumption notebook PC using a
Air Conditioners - Energy saving using the DESS system Samsung Electronics has developed extremely efficient power saving floor standing type air conditioners- AP-1590/1890/2390 -adopting the TS (twin & single) compressor and a highly efficient BLDC (Brush Less Direct Current) fan motor. The Digital Energy Saving System (DESS) with the TS compressor is the cooling cycle system for extremely efficient power consumption that can operates either 1 or both of two cylinders according to the indoor cooling level. And the BLDC fan motor allows optimum torque whilst the air conditioner operates and reduces power consumption by 60% as compared to traditional fan motors. The AP-1890 model was awarded the "Energy Winner 2002" prize for its performance.
power saving control system
Thermostat Halogen Lamp Thermistor Heating Wire

Hard Disk Drive Lead-free solder labels are differently marked according to the solder materials. - Sn-Ag-Cu type -------------'a' marked - Sn-Zn-Bi type-------------- 'z' marked - Sn-Ag-In-Bi type----------- 'i' marked - Sn-Cu type----------------- 'c' marked 256 MDRAM
Environment-Friendly Semiconductors & Hard Disk Drives
Semiconductors In 1998, Samsung Electronics has researched substitute materials for harmful elements like lead in semiconductors and developed the technology introducing more environment-friendly materials, and in May 2001 the company eliminated lead (Pb), halogen compounds such as Chlorine, Bromine and Antimony and successfully developed a memory, memory modules and ASIC using new materials such as tin and bismuth. As these 'green' semiconductors demonstrated excellent results in their life and environment tests. The Company plans to expand these technologies to all semiconductors in 2004 and TFT LCD in 2005.
Lead-free solder labels and examples
Hard Disk Drives In August 2003, for the first time in the world, Samsung Electronics shipped hard disk drives (PL40), which did not include lead, cadmium, hexavalent chromium and halogen flame-retardants. Main improvements include development of lead-free solder and lead-free paints and coating agents, of which application will be expanded to all models by 2004.

Alternative Refrigerants

Samsung Electronics has replaced CFCs with alternative refrigerants for refrigerators and air conditioners and is expanding production of alternative refrigerant-based products. For refrigerators, the company has prohibited the use of CFCs as refrigerants and blowing agents from 1996 and
The scope of lead-free soldering applications
An example of using Sn-Cu type solder mark Refrigerator using alternative refrigerant
currently uses HFC-134a and iso-butane (R-600a) as alternative refrigerants and cyclo-pentane as a blowing agent. In case of iso-butane, ODP (Ozone-layer Depletion Potentials) is '0 (Zero)' and GWP (Global Warning Potentials) is very low, so the Company tried to expand to the use of isobutanes and developed iso-butane BLDC motors to SR-L679EV and SRL39WEB models.

The printed circuit

Printed circuit boards circuit components Solder alloy
The printed circuit board assembly in VCRs
For air conditioners, the Company began using HFC refrigerants such as R-407C and R-410A since 1998 and is now applying the refrigerant to all air conditioners for Europe, whilst planning to apply them to cooling/heatAir conditioner using alternative refrigerant

38 Green Management Report 2004
Samsung Electronics is engaged in diverse environmental improvement activities ranging from efforts made to minimize environmental impact caused by production to the recycling of resources, using environment-friendly materials and applying clean energy and technology where possible. The Companys employees are making concerted efforts to apply optimal production systems conducive to the prevention of global warming and minimize discharged contaminants.
42 Prevention of Global Warming and Energy Management 53 Communication with Interested Parties
Environmental aspect considerations
Employees' systematic activities for improvement
Development of clean energy
Saving resources and energy
Prevention of global warming
Prevention of global warming and energy management
Samsung Electronics has played a leading role in environmental conservation, promoting the Catch Carbon Dioxide 1030 project designed for the voluntary and epoch-making reduction of carbon dioxide
Though the total volume of carbon dioxide emitted by its factories accounts for less than 1% of the entire picture of carbon dioxide emission in Korea, Samsung Electronics pushes ahead with the Catch Carbon Dioxide 1030 project for voluntary and epoch-making reduction of environmental contaminants, in addition to the voluntary control of the use of other materials causing global warming, as part of the effort for environmental conservation.
plans to reduce emissions by 70% for existing lines and more than 90% for new lines installed in or after 2002 through the development of clean technology, application of alternate gases and optimization of the production process for reduction of the use of PFCs.

Energy Service Company

Energy Management
Samsung Electronics does what it can to reduce energy waste and develop energy-saving products.
Having a professional institution carry out energyrelated diagnosis
Energy-saving through the use of ESCO
Enhanced cost competitiveness

use of water and the expense for treatment of wastewater.
Development of environment-friendly cleansing solution Samsung Electronics Gumi Factory developed an environment-friendly cleansing solution that can replace harmful chemical materials used at the optical fiber production process. The cleansing solution is used to remove foreign
Development of EnvironmentFriendly Technologies and Green Production Activities
Amid the EUs promotion of laws and regulations against electro-electric products containing harmful materials starting from 2000, the focus of environmental concern is made on development of the clean production technologies and the purchase of raw materials. In response to this, Samsung Electronics does its
The development of the environment-friendly new material enables the Company to save more than 10 billion won a year through reduction of the cost by half, enhanced productivity and reduction of waste materials (i.e. 70 tons of 6 chrome every year). It is expected that it will bring about tens of billions of won worth of cost reduction every year with its application to the mass production lines in 2004. The Company is applying for patents concerning its technology in the U.S.,Taiwan and Japan.
Examples of reduction in the use of harmful chemical materials
Reduction of toxic materials through the use of an improved method of washing ion exchange resins In the past, a method of ion separation using hydrochloric acid and sodium hydroxide was used to remove foreign materials stuck to an ion exchange
materials, such as coating liquid or ink attached to the fixing devices in the coating and coloring process for optical fibers and cables. The development of the environment-friendly cleansing solution resulted in environmental improvement in the production process, improvement in working conditions and higher efficiency in the cleansing process (reduction by half of the frequency of washing the fixing devices) as well as
Examples of waste reduction through improvement in the semiconductor production process Under the previous CSP (chip size package) production process, a PI tape is attached to the carrier frame (as shown in Before Improvement in the following table) and a chip is placed on it before cutting it horizontally and

Division

Before Improvement

After Improvement

vertically. This required the carrier frame to be cut (as shown in After Improvement), thus making it impossible to re-use it. The work process was improved by changing the specification of the carrier frame from FR4 to SUS and separating the chip from the frame,

Carrier Frame

Status of use of toxic materials

reduction in cost.

(Unit: tons/hundred million won)
Before After Improvement Improvement FR-X190 X0.5 (mm) Application of Teflon to increase the release SUS-304 67X190 X0.5 (mm) Nonapplication of Teflon

Remarks

only cutting the frame horizontally. This way, the SUS carrier frame can be re-used permanently, leaving no waste. The newly designed 70mm PI Tape
Effects of improvement Reduction of exposure of the body (through manual cleansing) to harmful factors. Reduction of cleansing time (from 7.5 hours to
Improved method of washing ion exchange resins
Carrier Material Size Frame Runner

Semipermanent use

can now load 144 chips, compared to the previous 48mm tape that could load 64 chips. The Company saves 10.7 billion won through reduction of the use of PI Tapes by more than half (saving more than 30 tons of wastes) and through improvement of the production process.
half an hour) and higher efficiency in operation.
48 Green Management Report 2004
Management of Environmental Impacts and Soil Contamination
Samsung Electronics Suwon Factory does its best to minimize environmental impacts from its production activities, establishing relevant programs from the stage of building factories and carrying out follow-up management through periodical analysis of relevant data. In addition, the Company is engaged in diverse activities for ecological conservation, including analysis of the water quality of streams near its factories, measurement of air quality, analysis of soil contamination and the quality of underground water.
Analysis Result of Soil Contamination Caused by Volatile Organic Compounds Sample No. Depth/ Benchmark Density TCE 40 Not detected Not detected Not detected Not detected Not detected Not detected Not detected PCE Location of Sampling 24 Not detected Not detected Not detected Not detected Not detected Not detected In front of the gas station in Sector-1 In front of the gas station in Sector-1 In front of the gas station in Sector-1 In front of the gas station in Sector-1 Beside the parking tower in Sector-1 Beside the parking tower in Sector-1
Transportation Management
Improvement in the Transportation System Samsung Electronics helps reduce air pollutant emissions by making the distance of transportation as short as possible through improvement in the logistical system, in addition to the adoption of the digital map and software for optimization of transportation routes under the retail logistical distance measurement system,
DTPS (delivery time promise system), TMS (transportation management system) and WMS (warehouse management system).
Adoption of LNG buses, the first attempt made by a domestic non-transportation business Samsung Electronics became the first non-transportation business in Korea to adopt LNG buses for the employees commuting. An LNG bus emits 84% less hydrocarbon, 63% less nitroxide, 59% less carbon dioxide and 50% less noise than a diesel-fuel bus. The Company plans to replace all of its buses with LNG-buses, starting with the Semiconductor Business.

Action taken concerning risks
Establishment of plan for safe operation

Ergonomic

Conveyor safety Lift safety Protectors High-pressure gas safety Use of fire extinguishers Firefighting facilities The safety pre-approval system

Safety Section

Press safety Robot safety Hazardous materials safety Firefighting theory Firefighting devices
Quantitative assessment CCA/FTA/ETA
DisasterPrevention Section
Establishment of plan for adoption of new production process
Convenience + Productivity

Enhanced Productivity

56 Green Management Report 2004

Everyday Exercises

Aiming to enhance employee health through everyday exercises Samsung Electronics observes the ILOs guideline for health management of employees, adopting the principle that the Company does its best for protection of the employees health and promoting the Health Care 21 Project. Activities carried out by the Company for the employees enhanced health include campaigns for non-smoking (started in 2002) and developing healthy drinking/eating habits as well as utilization of the 8-item SHPI (the semiconductor health promotion indices) developed by the Company for quantitative assessment of an individuals health (i.e. the obesity index, the drinking index, the everyday habit index, the work-related stress index, the cerebral blood vessel index, the teeth index and the health index).
Health Management System for Employees
World Best Health Company
Improvement in the neckbending degree
Ergonomic precision diagnosis
Improvement in parts supply
Enhancement of individual competitiveness
Enhancement of quality of life
Maintaining highest level of health
Preparation of ergonomic standards

Shoulder

Elbow support

Improved screw drivers

Consciousness innovation Exercise Health management Improvement in diet
Drawing up certification programs

Elbow Hand

Hygiene management
Healthpromotional activities

Psychology management

Back pain preventing chairs

Work management

Nutrition management
Composition of a task force for improvement Waist Leg

Antifatigue mats

Education/PR/Motivation/Fostering proper atmosphere Campaign for voluntary enhancement of health

Improvement

STANDARD Health-promotional programs

IMPROVE

Ergonomic improvement of working environment Samsung Electronics does its best to realize ergonomic management of

Health promotion

Frequency rate of accidents
nated as a model business at the 15th Triennial Congress of the International Ergonomics Association (IEA).
factories, based on the employee-centered workplace design, through enactment of the Samsung Electronics Ergonomic Standards and adoption

Types and Areas of Social Contribution Activities
low. In the post-financial crisis days, the Company's employees in Suwon, Giheung, Gumi, Onyang and Cheonan have cooperated with other voluntary worker organizations to provide lunch for children from low-income households. The Giheung Factory employees received the Presidential Citation for their part in the campaign to provide lunch for underprivileged children in cooperation with the Saemaeul Council of Yongin-city.
Organization and Contents of Activities
Electronics since 1994. Mugunghwa Electronics, the first production
Samsung Community Relations
facility in the country employing only the handicapped, was established to assist the seriously

Community Service Team

At-Home Service Team
handicapped in self-reliance through the promotion and development of jobs tailored specifi-
The visually-impaired receive computer education provided by Samsung Electronics
Employees' families engaged in community service Samsung Electronics has encouraged the family members of its employees, particularly students on vacation, to form teams to participate in various voluntary community service programs. These firsthand experiences are valuable in molding the volunteers into active, caring members of their communities.

Fund Contribution Team

Special Service Team
Welfare Facility Service Team
cally around their needs. The affiliate has a dormitory for 100 employees that is equipped with
Activities in social welfare facilities: cleaning, helping them take baths, birthday parties, communicating and helping youth do homework. Activities that help those at home: helping the home-bound handicapped, low-income households, young household heads and senior citizens who lack a caregiver. Special service activities: Service through hand language, house repair, haircutting, blood transfusions, etc. Community services: helping farming households during harvests, environmental conservation, and etc.
special corridors, doors and ramps for the handicapped.
Free Computer Education Samsung Electronics has run free computer education centers in large cities since 1995. The courses range from an introductory course to a
Free medical service provided for senior citizens
Operation of Blood Banks Under the Blood Bank system, Samsung Electronics' employees periodically (ranging from twice a month to once a quarter, as they choose) donate their blood for those suffering from leukemia, etc.
62 Green Management Report 2004
Social Contribution Activities through Promotion of Sports

Donation for those suffering from the after-effects of defoliants used during the Vietnam War
74 Green Management Report 2004
As of end january 2004 Company Name Location of Headquarters Establishment Representative Capital Amount Sales Number of Employees Line of Business Samsung Electronics Co., Ltd. 416, Maetan 3-dong, Yeongtong-gu, Suwon-si, Gyeongi-do, Korea January 13, 1969 Yun Jong-yong, CEO & Vice Chairman 881.7 billion won 43 trillion 580 billion won 81,000(58,000 in korea/23,000 overseas) Production, sales and after-sales service of Digital Media, Telecommunication, Semiconductor, LCD and Digital Appliances e-mail Tel esh.sec@samsung.com 82-31-200-1114