Tip: To redial your last outgoing call, press
Tip: When making calls off the Nationwide Sprint PCS Network, always dial
using 11 digits (1 + area code + phone number).
You can also place calls from your Sprint PCS Phone by using Sprint PCS Voice Command (page 247), Speed Dialing (page 43), using your Call History listings (page 106), and using Voice-Activated Dialing (page 148).

Correct

Incorrect
Important: To maximize performance when using your Sprint PCS Phone, extend the antenna before a call and do not touch the antenna during a call.
To place a call with the flip closed:
1. Make sure your phone is on. 2. Press and hold
on the left side of the phone.
3. Follow the system prompts. (The call will be made in Phone Basics
speakerphone mode, unless you have a headset attached to the phone.)
Redial to redial the last number you called. Voice Dial to use the Voice Dial function (seeUsing Voice-Activated Dialingon page 148).
Tip: This function is available only when the Side Key Guard setting is off. See
page 75 for the Side Key Guard.
Note: To use a Voice Dial, you must have stored Voice Dial entries (see
Programming Voice Dial Tagson page 149).

Dialing Options

Dialing options are displayed when you press Options (right softkey) after entering numbers in the phones standby mode. To select an option, highlight it and press.
Abbrev. Dial to dial the phone number in your Contacts list that ends with the digits you entered. (See Using Abbreviated Dialingon page 44.) Call to dial the phone number. Call:Speaker On to dial the phone number in speakerphone mode. Send Text to send a text message (mobile numbers only). (See Sending a Text Messageon page 198.) Save Phone# to save the phone number in your Contacts list. (See Saving a Phone Numberon page 38.) Find to display Contacts list entries that end with the digits you entered. (See Finding a Phone Numberon page 113.)
H Hard Pause to insert a hard pause. (See Dialing and Saving Phone Numbers With Pauseson page 40.) T 2-Sec. Pause to insert a 2-second pause. (See Dialing and Saving Phone Numbers With Pauseson page 40.)
Hyphen to insert a hyphen. (Hyphens are generally for visual appeal only; they are not necessary when entering numbers.)

Note: The Flash menu appears only for Call Waiting and Three-Way Calling.
The Three-Way Call menu does not appear in Roaming areas.

End-of-Call Options

To display the following options, press Options (right softkey) within 10 seconds after disconnecting a call. To select an option, highlight it and press.
Call Again to dial the phone number. Call:Speaker On to dial the phone number in speakerphone mode. Save Phone# to save the phone number in your Contacts list.
Go to Phone Book appears when the number is already in your Contacts list. (See Saving a Phone Numberon page 38.)
Note: The End-of-Call options are not displayed for calls identified as No ID

or Restricted.

Saving a Phone Number
Your Sprint PCS Vision Phone can store up to 500 phone numbers in up to 300 Contacts entries (an entry may contain up to seven numbers). Each entrys name can contain 16 characters. Your phone automatically sorts the Contacts entries alphabetically. (For more information, see Section 2G: Using the Contacts Directory on page 111.) To save a number from standby mode:
1. Enter a phone number. 2. Press Options (right softkey). 3. Highlight Save Phone# and press
Fax, Other, or No Label and press.
4. Select a label by highlighting Mobile, Home, Work, Pager, 5. Enter a name and press
. Once you have stored an entry in the Contacts list, you are prompted to select the following entry modes:
New Name to enter a new name. From Ph. Book to select a name from the Contacts entry list.
6. Press Save (left softkey). 7. Press Done (left softkey) to return to standby mode.

Finding a Phone Number

You can search Contacts list entries for phone numbers that contain a specific string of numbers. To find a phone number:
1. Enter the last four or more digits of the number and
press Options (right softkey). (The more numbers you enter, the more specific the search becomes.)
2. Highlight Find and press
. (The Contacts entry that ends with the digits you entered appears.) Press Press to display the entry details. or to dial.
3. Scroll to your desired entry.
Dialing and Saving Phone Numbers With Pauses
You can dial or save phone numbers with pauses for use with automated systems, such as voicemail or credit card billing numbers. There are two types of pauses available on your phone:

the navigation key right or left.
Tip: From the font example display, select your desired font size by pressing
Setting Return to Standby Mode
This feature allows you to set the way to return to standby mode. To set this feature:
4. Select Return to Idle and press
5. A message appears. Press OK (left softkey) to continue. 6. Select Automatically or End Key and press
Automatically to return to standby mode automatically in 30 seconds. End Key to return to standby mode by pressing.
Note: End Key setting affects the batterys talk and standby times.

Setting Sleep Mode

This feature helps conserve your battery power by restricting the display when the phone is not in use. To set sleep mode:
4. Select Sleep Mode and press
To deactivate this feature, select Off during step 5 above. 67

Location Settings

Your Sprint PCS Vision Phone is equipped with a Location feature for use in connection with location-based services that may be available in the future. The Location feature allows the network to detect your position. Turning Location off will hide your location from everyone except 911.
Note: Even if the Location feature is enabled, no service may use your
location without your express permission.
To turn your phones Location feature on or off:
to access the main menu. (You will see a message on
2. Select Settings and press 3. Select Location and press

the display.)

4. Press
or OK (left softkey) to continue.
Press the navigation key down to read the whole message.
5. Select On or Off and press
When the Location feature is on, your phones standby screen will display the icon. When Location is turned off, the icon will display.

Airplane Mode

Airplane Mode allows you to use many of your phones features, such as Games, Voice Memo, etc., when you are in an airplane or in any other area where making or receiving calls or data is prohibited. When your phone is in Airplane Mode, it cannot send or receive any calls or access online information. To turn Airplane Mode on or off: Your Phones Settings
to access the main menu. (You will see a
2. Select Settings and press 3. Select Others and press

message on the display.)

4. Select Airplane Mode and press 5. Press

Setting Your Signature

This feature allows you to send a message with your signature. To set your signature:
2. Select Settings and press 3. Select Messaging and press 4. Select Signature and press 5. Press

, select On, and press.

6. Select Text and press
7. Enter your signature and press OK (left softkey). 8. Press Save (left softkey) to save your signature.
Note: You can insert your signature even when your signature setting is off.
Press Mode (right softkey) and select Signature while composing your message.

Section 2C

Setting Your Phones Security
Accessing the Security Menu Using Your Phones Lock Features Restricting Calls Using Special Numbers Erasing the Contacts Directory Erasing All Downloads Resetting Your Phone Resetting and Locking Your Phone Through SMS Security Features for Sprint PCS Vision

Your Phones Security

By using the security settings on your Sprint PCS Vision Phone, you receive peace of mind without sacrificing flexibility.This section will familiarize you with your phones security settings. With several options available, you can customize your phone to meet your personal needs.
Section 2C: Setting Your Phones Security
Accessing the Security Menu
All of your phones security settings are available through the Security menu. You must enter your lock code to view the Security menu. To access the Security menu:
2. Select Settings and press 3. Select Security and press
4. Enter your lock code. (The Security menu is displayed.)
Tip: If you cant recall your lock code, try using the last four digits of either
your Social Security number or Sprint PCS Phone Number or try 0000. If none of these work, call Sprint Customer Service at 1-888-211-4PCS (4727).
Using Your Phones Lock Features

Locking Your Phone

When your phone is locked, you can only receive incoming calls or make calls to 911, Sprint Customer Service, or special numbers. To lock your phone:
1. From the Security menu (see Accessing the Security
Menuabove), select Lock Phone and press.
2. Select Lock Now or On Power-up and press
3. Depending on your preference, highlight either Full Lock
or Excp. Incom.Calls and press
Full Lock: No phone calls can be made and only special numbers can be received. (You can still make a call to Emergency number, Sprint Customer Service, and special numbers.) Excp. Incom.Calls: No phone calls can be made, however all incoming calls can be received. (You can still make a call to Emergency number, Sprint Customer Service, and special numbers.) Your Phones Security
Tip: If you want to cancel the On Power-upsetting before turning the
phone off, select Unlocked during step 2 above.

To find Contacts list entries by name:
2. Scroll to select your desired entry or press Options(right
softkey), select the option from the following and press. (The options appear alternately.)
Find:First Name will search the entry by first name. Find:Full Name will search the entry by part of the name.
3. Enter the first letter of the name or part of the name.
(The display shows the entries beginning with the letter entered.)
4. To display the entrys details, select your desired entry
and press. , , or Call (left softkey).
5. To make the call, press
To find Sprint PCS Ready Link List entries:
1. Press the navigation key right to display your Contacts
2. Press Go to (left softkey). Highlight your desired list and
Phone Book to display the Contacts list. Company List to display the Company List. Company Groups to display the Company Group List. Personal List to display the Personal List. Personal Groups to display the Personal Group List.
3. Scroll through the list to select your desired entry.
Note: The Go to (left softkey) option does not appear when Sprint PCS Ready
Link mode is set to Disable (see page 160), or Sprint PCS Ready Link is locked (see page 84).
Finding Speed Dial Numbers
To find phone numbers you have stored in speed dial locations:
to access the main menu. (The Speed Dial

numbers list appears.)

3. Select Speed Dial #s and press
Finding Voice Dial Numbers
To find phone numbers you have stored in Voice Dial:
2. Select Tools/Extras and press 3. Select Voice Services and press 4. Select Voice Dial and press
5. Select Review or Review:Speaker and press
Voice Dial numbers list appears.)

. (The

Contacts List Entry Options
To access a contacts options, display the Contacts list, highlight an entry and press. Then select a phone number and press Options (right softkey). To select an option, highlight it and press.
Edit to edit the selected entry. Call to dial the selected number. Call:Speaker On to dial the phone number in speakerphone mode. Send Text to send a text message (mobile numbers only). (See page 196 for details.) Call Alarm to set a call alarm for the entry. (See page 128 for Call Alarm.) Set Speed Dial to assign speed dial numbers to your favorite entries. (See Assigning Speed Dial Numberson page 118.) SetVoice Dial to set a voice dial for the entry. (See page 148 for Voice Dial.)
Prepend to alter a phone number by adding numbers to the beginning of the entry. (See Prepending a Phone Number From Call Historyon page 108.) Copy to Personal to copy the phone number to your Ready Link Personal List. (Only appears when Sprint PCS Ready Link mode is set to Enable and the number does not match any stored entry in your Personal List.)
Adding a Phone Number to a Contacts Entry
To add a phone number to an entry:

Note: Your phone can store up to 12 memos and the total available
recording time is 72 seconds (maximum of 18 seconds per memo).
Tip: Voice Memos are stored with the date and time stamp in reverse
chronological order, except when recorded in a no service area.

Reviewing Voice Memos

To play the voice memos you have recorded:
2. Select Tools/Extras and press 3. Select Voice Services and press 4. Select Voice Memo and press
5. Select Play or Play:Speaker and press
6. Select one memo from the list and press
. or If you want to play all memos continuously, highlight All and press. to stop playing. Press Slow (left softkey) or Fast (right softkey) to change the playing speed. To play the newer/older memo, press the navigation key right or left.

during step 6 above.

7. Press
Tip: To set the speakerphone mode on or off, press Options (right softkey),
highlight Speaker On/Off, and press

Erasing Voice Memos

To erase all voice memos:
2. Select Tools/Extras and press 3. Select Voice Services and press 4. Select Voice Memo and press 5. Select Erase All and press 6. Select Yes and press
To erase individual memos:.
1. Follow steps 1-4 above. 2. Select Play or Play:Speaker and press
erase, and press Options (right softkey).
3. Display the memo list, highlight the memo you want to 4. Select Erase and press 5. Select Yes and press

Setting Up Screen Call

This feature enables you to screen incoming calls by using a recorded announcement, either one that is pre-recorded or one that you record. You can also record the callers message into the Voice Memo list.

Activating Screen Call

To start Screen Call when you have incoming calls:
1. When the phone rings or vibrates, press Options (right
softkey) to display the options.
2. Highlight Screen Call and press

To set Auto Screen Call:

2. Select Tools/Extras and press 3. Select Voice Services and press 4. Select Screen Call and press 5. Select Auto and press 6. Select On and press
7. Set the answering time by using numeric keys or by

icon next to the group name indicates a group. Sprint PCS Ready Link

Note: The

Making a Sprint PCS Ready Link Call (1-to-1 Call)
You can place a 1-to-1 Sprint PCS Ready Link call by entering a Sprint PCS Ready Link number or by selecting a contact from the Sprint PCS Ready Link List. To place a Sprint PCS Ready Link call by selecting a contact:
1. Press R-Link (left softkey) or press
2. Press Go to (left softkey), highlight the list from which
you want to place a call (Company List, Personal List, Outgoing, Incoming, or Missed), and press.
Tip: You can also select Enter R-Link# from the Go to option to enter a
Sprint PCS Ready Link number directly. (See page 166 for details.)
3. Scroll to the contact you want to call, and press and hold
to place the call and get the floor. (You will see RLink calling. and Connecting. followed by You have floor.You can now begin speaking.) or Scroll to the contact you want to call and press and release to place the call. (The call will connect as described above, but Floor is open.will appear on the screen and either you or your contact may press and hold to take the floor and speak.)
Note: During a Sprint PCS Ready Link call, the flooris the right to speak. When you see Floor is open.,the first person to press the Ready Link/Memo button ( ) can speak (while holding the button). Only the person who has the floor can speak. The phone beeps if you press when another contact has the floor.

4. Continue holding

as you speak. (When you are finished speaking, release to allow the other contact to speak. When the other party takes the floor, you will see the speakers name and phone number and the text has floor.).
5. When you are finished, press
Note: When neither party has the floor during a Sprint PCS Ready Link call,
Floor is open.appears on the display. If no one takes the floor for 20 seconds, the Sprint PCS Ready Link call ends automatically.

Tip: If you press

Tip: You can set alerts in another way (see Alert Notificationon page 58).
Setting the Speakerphone for Sprint PCS Ready Link Calls
You can set the speakerphone on or off when a Sprint PCS Ready Link call is activated. By default, the speakerphone is set to on. To set the speakerphone on or off:
4. Select Speakerphone and press 5. Select On or Off and press
the speakerphone turns off. Press
to turn the speakerphone mode on.
Note: If the phones ringer volume is set to Vibrate, Ringer off, or Silence All,
Setting the Default View of the Sprint PCS Ready Link List
You can select the default Sprint PCS Ready Link List when Sprint PCS Ready Link is launched. To select the default view of the Sprint PCS Ready Link List:
to access the main menu. (The available lists.
4. Select DefaultView and press
5. Select your desired list and press
Setting the Floor Display of the Sprint PCS Ready Link Calls
With this feature, you can select the floor display for the Main LCD during Sprint PCS Ready Link calls. To select the floor display:
4. Select Floor Display and press
5. Select Text Only or Text & Image and press

Section 3

Sprint PCS Service Features

Section 3A

Sprint PCS Service Features: The Basics
Using Voicemail Using SMS Text Messaging Using Caller ID Responding to Call Waiting
Making a Three-Way Call Using Call Forwarding
Now that youve mastered your phones fundamentals, its time to explore the calling features that enhance your Sprint PCS Service. This section outlines your basic Sprint PCS Service features.
Section 3A: Sprint PCS Service Features The Basics

Using Voicemail

All unanswered calls to your Sprint PCS Vision Phone are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you will want to set up your Sprint PCS Voicemail and personal greeting as soon as your Sprint PCS Vision Phone is activated. To set up your voicemail:

This section introduces these advanced services and walks you through the necessary steps to start taking advantage of Sprint PCS Vision Services. For complete details and instructions, see the Sprint PCS Vision Users Guide online at www.sprint.com. Section 3B: Sprint PCS Vision 211
Getting Started With Sprint PCS Vision
With your VI-2300 by Sanyo and Sprint PCS Service, you are ready to start enjoying the advantages of Sprint PCS Vision. This section will help you learn the basics of using your Sprint PCS Vision services, including managing your User Name, launching a Vision connection, and navigating the Web with your Sprint PCS Vision Phone. For complete Sprint PCS Vision instructions, please visit www.sprint.com and download the comprehensive Vision user guide.

Your User Name

When you buy a Sprint PCS Vision Phone and sign up for service, youre automatically assigned a User Name. A User Name is typically based on your name and a number, followed by @sprint.com.For example, the third John Smith to sign up for Sprint PCS Vision services might have jsmith003@sprint.com as his User Name. If you want a particular User Name, you can visit www.sprint.com and get the name you want as long as nobody else has it. When you use Sprint PCS Vision services, your User Name is submitted to identify you to the Nationwide Sprint PCS Network. The User Name is also useful as an address for Email, as a way to personalize Web services, and as an online virtual identity. Your User Name will be automatically programmed into your Sprint PCS Vision Phone. You dont have to enter it.
Section 3B: Sprint PCS Vision

Updating Your User Name

When you change the programmed User Name and select a new one, you have to update your User Name through your Sprint PCS Phone. To update your User Name:
to access the main menu. while processing.
4. Select Update Profile and press
If you want to cancel, press

Finding Your User Name

If you arent sure what your Sprint PCS Vision User Name is, you can easily find it online or on your Sprint PCS Vision Phone. To find your User Name:
At www.sprint.com. Sign on to your account using your Sprint PCS Phone Number and password. To view your Sprint PCS Vision User Name, click on the My Personal Information menu and then click PCS Vision User Name. On your Phone.To find your User Name, access your phones main menu, go to Settings > Phone Info > Phone#/User ID.

2. Select Downloads and press 3. Highlight Ringers and press
4. Highlight a downloaded ringer and press Options (right Sprint PCS Vision 5. Highlight Set as and press
6. Highlight Voice Calls, Voicemail, Messaging,
Calendar/Alarm, Start-up Tone, Power-off Tone, Phone Book, or Ready Link Calls, and press. The following two items need an extra step:
Voice Calls requires you to highlight With Caller ID or No caller ID and press. Phone Book requires you to highlight the Contacts entry you want to assign and press.
(A message appears confirming that the ringer has been assigned.) Section 3B: Sprint PCS Vision 233
To assign a downloaded ringer from the Settings menu:
Please see one of the following:
Selecting Ringer Types for Voice Callson page 52. Selecting Ringer Types for Sprint PCS Ready Link Callson page 53. Selecting Ringer Types for Voicemail, Messages, or Calendar/Alarmon page 54. Setting a Start-up/Power-off Toneon page 55. Selecting a Ringer for an Entryon page 120.
Note: You may assign a ringer to more than one type of call.

Purchasing Ringers

You can purchase ringers directly from your phone by following the instructions on page 232 or through www.sprint.com.

Screen Savers

Accessing Screen Savers
Download unique images to use as screen savers or make it easy to tell whos calling by assigning specific images to numbers in your Contacts list.
Downloading Screen Savers
To download an available Screen Saver to your phone:
3. Highlight Screen Savers and press 4. Highlight Get New and press
. (The browser will launch and take you to the Screen Savers download menu.)
5. Use your navigation key to highlight and select a
Screen Saver you wish to download. (For more information on navigating the Web, see Navigating the Webon page 217.)
6. From the item information page, select Buy. (The screen
saver will download automatically. When the New Download screen appears, the screen saver has been successfully downloaded to your phone.)
Select Set as to quit your Vision session and assign the screen saver. Select Shop to browse for other screen savers to purchase and download. Press mode. to quit the browser and return to standby
Note: You may store a limited number of downloaded Screen Savers on your

Assigning Downloaded Screen Savers
Downloaded Screen Savers may be assigned directly from the Downloads menu or through the Settings menu. To assign a downloaded Screen Saver from the Downloads menu:
3. Highlight Screen Savers and press
4. Highlight a downloaded Screen Saver and press Options
5. Select Set as and press

Book and press step:

6. Highlight one of Incoming Calls, Screen Saver, or Phone
. The following item needs an extra
Phone Book requires you to highlight your desired Contacts entry and press.
(A message appears confirming that the image has been assigned.)
Note: Depending on the data, you can select where to assign downloaded
images: Image data can be assigned to Incoming Calls, Screen Saver, or Phone Book. Animation data can be assigned to Standby, Outgoing Calls, or Service Search.
Note: You may assign a Screen Saver to more than one task.

Purchasing Screen Savers

You can purchase Screen Savers directly from your phone by following the instructions on page 235, or through www.sprint.com.

Exploring the Web

With Web access on your Sprint PCS Vision Phone, you can browse full-color graphic versions of your favorite Websites, making it easier than ever to stay informed while on the go. Follow sports scores and breaking news and weather and shop on your Sprint PCS Vision Phone anywhere on the Nationwide Sprint PCS Network. In addition to the features already covered in this section, the Sprint PCS Vision home page offers access to these colorful, graphically rich Web categories. Many sites are available under more than one menu choose the one thats most convenient for you.
News. Get up-to-the-minute news regarding finance, business, sports, and entertainment at sites like CNNtoGo, Bloomberg, USA Today, and ABCNews. Weather. Access The Weather Channel to get current weather conditions and forecasts. Entertainment. Get the latest buzz on your favorite stars as well as movie and music reviews at Websites like E! Online, Pocket BoxOffice , and TastNtalk.
Sports. Enjoy current news, statistics, and sports scores, as well as updates of events in progress at ESPN.com and other sports sites. My Account. Check minutes and Sprint PCS Vision usage, view your current invoice, or make a payment.

Using the Browser Menu

Navigating the Web from your phone using the Sprint PCS Vision home page is easy once you get the hang of it. For details on how to navigate the Web, select menu items, and more, see Navigating the Webon page 217. Although the Sprint PCS Vision home page offers a broad and convenient array of sites and services for you to browse, not all sites are represented, and certain functions, such as going directly to specific Websites, are not available. For these and other functions, you will need to use the browser menu. The browser menu offers additional functionality to expand your use of the Web on your Sprint PCS Vision Phone.

Making a Call With SprintPCS Voice Command
To make a call with Sprint PCS Voice Command:
and youll hear the Readyprompt.
2. After the Readyprompt, simply say, in a natural voice,
Calland the name of the person or the number youd like to call. (For example, you can say, Call Jane Smith at work,Call John Baker on the mobile phone,Call 5551234,or Call Bob Miller.)
3. Your request will be repeated and you will be asked to
verify. Say Yesto call the number or person. (The number will automatically be dialed.) Say Noif you wish to cancel.
Tip: Keep in mind that Sprint PCS Voice Command recognizes not only
your voice, but any voice, so that others can experience the same convenience if they use your phone.
For more helpful hints on Sprint PCS Voice Command, including a list of recognized commands and an interactive tutorial, visit www.talk.sprint.com.
Accessing Information Using Sprint PCS Voice Command
To access information using Sprint PCS Voice Command:
2. Say Call the Weband choose from a listing of
information categories like news, weather, and sports. or Simply say Call news room,Call the weather,Call Sports Central,etc.
Note: Sprint PCS Voice Command is not available while roaming off the
Nationwide Sprint PCS Network.

Section 4

Safety and Warranty Information

Section 4A

Safety
Getting the Most Out of Your Reception Maintaining Safe Use of and Access to Your Phone Using Your Phone With a Hearing Aid Device Caring for the Battery Acknowledging Special Precautions and the FCC Notice Owners Record Phone Guide Proprietary Notice
Part of getting the most out of your Sprint PCS Phone is learning how the phone works and how to care for it.This section outlines performance and safety guidelines that help you understand the basic features of your phones operation.

Section 4A: Safety

Getting the Most Out of Your Reception
Keeping Tabs on Signal Strength
The quality of each call you make or receive depends on the signal strength in your area. Your phone informs you of the current signal strength by displaying a number of bars next to the signal strength icon. The more bars displayed, the stronger the signal. If youre inside a building, being near a window may give you better reception.
Understanding the Power Save Feature
If your phone is unable to find a signal after 15 minutes of searching, a Power Save feature is automatically activated. If your phone is active, it periodically rechecks service availability; you can also check it yourself by pressing any key. Anytime the Power Save feature is activated, a message is displayed on the screen. When a signal is found, your phone returns to standby mode.

Fueling areas such as gas stations. Below deck on boats. Fuel or chemical transfer or storage facilities.
Areas where the air contains chemicals or particles such as grain, dust, or metal powders. Any other area where you would normally be advised to turn off your vehicles engine.
Note: Never transport or store flammable gas, liquid or explosives in the compartment
of your vehicle that contains your phone or accessories.
Restricting Childrens Access to Your Phone
Your phone is not a toy. Do not allow children to play with it as they could hurt themselves and others, damage the phone or make calls that increase your Sprint PCS Invoice.
Using Your Phone With a Hearing Aid Device
Your Sprint PCS phone has been tested for hearing aid device compatibility. When some wireless phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference noise, and phones also vary in the amount of interference they generate. The wireless telephone industry has developed ratings for some of their mobile phones, to assist hearing device users in finding phones that may be compatible with their hearing devices. Not all phones have been rated. Phones that are rated will have the rating on the box. Your VI-2300 by Sanyo has an M3 rating.
Note: Phones rated M3 or M4 meet FCC requirements and may generate less interference to hearing devices than phones that are not labeled. M4 is the better/higher of the two ratings.
The ratings are not guarantees. Results will vary depending on the user's hearing device and hearing loss. If your hearing device happens to be vulnerable to interference, you may not be able to successfully use a phone that has been tested and rated as Hearing Aid compatible. Trying the phone with your hearing device is the best way to evaluate it for your personal needs. Should you experience interference when using your VI-2300 with your hearing device, Sprint suggests you promptly return the phone to the
store. With the Sprint 14-day Risk-Free Guarantee you may return the phone within 14 days of purchase for a full refund. Sprint further suggests you experiment with multiple phones (even those not labeled with an M3 or M4) while in the retail store to find the one that works best with your hearing device Hearing devices may also be measured for immunity to this type of interference. Your hearing aid device manufacturer or hearing health professional may help you find results for your hearing device. The more immune your hearing aid is, the less likely you are to experience interference noise from wireless phones.