Nextel RIM (AppWorld) RIM (AppWorld) RIM (AppWorld) RIM (AppWorld) RIM (AppWorld) RIM (AppWorld) RIM (AppWorld) RIM (AppWorld) RIM (AppWorld) RIM (AppWorld) RIM (AppWorld) RIM (AppWorld) RIM (AppWorld) Sprint Sprint Sprint Sprint Sprint Sprint Sprint Sprint Sprint Sprint Sprint Sprint Sprint Sprint Sprint Sprint Sprint Sprint Sprint Sprint Sprint Sprint Sprint Sprint Sprint Sprint Sprint Sprint Sprint Sprint Sprint Sprint Sprint Sprint Sprint Sprint Sprint Sprint
Motorola RAZR V3m (Red) Motorola RAZR V3m Motorola KRZR K1M LG LX600 LG LX570 LG LX550 LG LX400 LG LX370 LG LX290 LG LX265 LG LX260 (Rumor) LG LX160 Sony Ericsson TM506 Samsung SGH-T929 Samsung SGH-T919 Samsung SGH-T819 Samsung SGH-T739 Samsung SGH-T729 Samsung SGH-T639 Samsung SGH-T629 Samsung SGH-T619 Samsung SGH-T609 Samsung SGH-T539 Samsung SGH-T519 Samsung SGH-T439 Samsung SGH-T429 Samsung SGH-T409 Samsung SGH-T349 Samsung SGH-T339 Samsung SGH-T329 Samsung SGH-T239 Samsung SGH-T229 Samsung SGH-T219 Samsung SGH-T109 Nokia 7510 Nokia 6301 Nokia 6263 Nokia 6133 (S40) Nokia 6103 (S40) Nokia 6101 (S40) Nokia 6086 Nokia 6030 (S40) Nokia 5610 Nokia 5310 Nokia 5300 (S40) Nokia 3555b Nokia 2760 Nokia 2610 (S40) Nokia 1680c Motorola ZN5 Motorola W490 Motorola V8
Sprint Sprint Sprint Sprint Sprint Sprint Sprint Sprint Sprint Sprint Sprint Sprint T-Mobile US T-Mobile US T-Mobile US T-Mobile US T-Mobile US T-Mobile US T-Mobile US T-Mobile US T-Mobile US T-Mobile US T-Mobile US T-Mobile US T-Mobile US T-Mobile US T-Mobile US T-Mobile US T-Mobile US T-Mobile US T-Mobile US T-Mobile US T-Mobile US T-Mobile US T-Mobile US T-Mobile US T-Mobile US T-Mobile US T-Mobile US T-Mobile US T-Mobile US T-Mobile US T-Mobile US T-Mobile US T-Mobile US T-Mobile US T-Mobile US T-Mobile US T-Mobile US T-Mobile US T-Mobile US T-Mobile US
NHRA Mobile NHRA Mobile NHRA Mobile NHRA Mobile NHRA Mobile NHRA Mobile NHRA Mobile
Motorola V195 Motorola RAZR V3i Motorola RAZR V3 Motorola PEBL U6 Motorola E8 HTC G1 Samsung SGH-T749
T-Mobile US T-Mobile US T-Mobile US T-Mobile US T-Mobile US T-Mobile US T-Mobile US
*For Verizon cutomers, please check www.verizonwireless.com

Uninstalling Mobile Connect

A Glossary B Index

G ETTING S TARTED
This guide will help you configure Mobile Connect software on your Windows laptop. For information on installing Mobile Connect, please refer to the Mobile Connect Quick Start Guide. This guide introduces each of the features, tools, and services that complete your new wireless solution and gets you up and running easily, quickly, and securely. What is Mobile Connect? Starting Mobile Connect Navigating the Main Screen Navigating the Menus Using the System Tray Icon Exiting from Mobile Connect

What is Mobile Connect?

Mobile Connect is a client application that runs on your Wi-Fi-enabled laptop. It enhances your roaming experience, increases security, and extends the universe of services and support offered by your service provider. Using Mobile Connect, you can connect easily to your corporate network, send email, and access the internet (as well as any other applications that you can access through the Wi-Fi connection). Mobile Connect lets you connect easily to WLAN (Wi-Fi) Hotspots, but it also allows a true mobile broadband experience over available WAN (cellular) CDMA networks (1xRTT and 1xEVDO) using a tethered handset or one of the many currently available WAN PC cards from leading vendors. You can manage a cellular profile, connect to the network, and launch applications automatically. Mobile Connect is compatible with the broadest range of end-user device and Wi-Fi network hardware and software components. It supports all commonly deployed Wi-Fi network interface cards (NICs), embedded components (including Centrino), access points, and access controllers.

Starting Mobile Connect

Mobile Connect is configured to start automatically each time that you restart your computer. To launch Mobile Connect from the Start menu, select Programs > Bell > Mobile Connect > Mobile Connect. You can also double-click the Mobile Connect shortcut icon on your desktop. Note: To configure Mobile Connect NOT to start automatically at Windows startup, display the Tools menu and select Options > Preference. In the General > Prompts screen, clear the Start automatically at Windows Startup check box.
G E T T I N G ST A R T E D
Navigating the Main Screen
When you launch Mobile Connect, the main screen appears.
Note: If you provided the proper authentication and are near a valid hotspot, Mobile Connect attempts to connect you to the network. For more information, see Customizing a New Network Connection on page 6. The main screen includes several components that let you easily manage your network connection, as shown in the table below.

Using the System Tray Icon
You can right-click the Mobile Connect icon in the system tray to display a menu.
Mobile Connect - Displays the Mobile Connect main screen. Connection Details - Displays connection details for the active wireless network connection. HotSpot Directory - Displays the Mobile Connect searchable directory of Hotspots. Help - Displays the help system. About - Displays version and copyright information for Mobile Connect as well as the versions of the wireless adapter and driver. Exit - Exits from Mobile Connect.
Exiting from Mobile Connect
To exit from Mobile Connect:
If you are connected to a network, click the disconnect button.
After disconnecting, right-click on the system tray icon and select Exit.
Note: You can also exit Mobile Connect with the Exit option from the Tools menu. A screen appears asking if you want to exit Mobile Connect.
Click the Yes button to exit from Mobile Connect. Note: If you have an open wireless connection, Mobile Connect prompts you to disconnect now. Click the OK button. The application closes and the Mobile Connect icon disappears from the system tray.
M ANAGING Y OUR N ETWORK C ONNECTION
This chapter helps you complete the following tasks: Connecting to a Network Customizing a New Network Connection Finding a Hotspot Viewing the Network Connection Details Viewing Your Connection History

Connecting to a Network

Mobile Connect lets you choose from a list of available networks. Click the Show Available Networks button on the main screen to display the Available Networks screen.
Available Wi-Fi and cellular networks are shown, based on the profile order defined on the Profiles screen. You can resize the width of each column as needed. To connect to a network, select the network name and click the Connect button, or double-click the network name. A screen appears prompting you to confirm the connection. Click the OK button. If the network requires authentication (such as a locked network), the Authentication screen appears. For more information, see Configuring Authentication on page 25. If you are connecting to a cellular network for the first time, you may be prompted to enter the mobile number for the cellular data adapter. If you are connecting to a cellular network and have more than one profile configured, you are prompted to select a profile to use for the connection. Note: Smart Card authentication is a feature of 802.1x wireless networks. Your Wi-Fi adapter and the network to which you are connecting must support 802.1x. The first time you connect to a Wi-Fi network using a smart card, make sure the card and reader are inserted in your laptop. When the connection is successful, the Mobile Connect system tray icon changes color to green.

C ONFIGURING A C ELLULAR D ATA A DAPTER
Before you can connect to or access wireless data services such as internet or e-mail, you need to use the Device Selection Wizard to set up your cellular data adapter, which can be a wide-area datacard (PC card) or a tethered handset (cell phone). Mobile Connect supports the following cellular data adapters:

* Supports Bluetooth

Audiovox 8930 Kyocera 650 LG 325 LG 385 * LG 830 Vantage * LG 3300 LG 6200 LG Chocolate * LG Fusic * LG Muziq * LG Shine * Motorola E815 * Motorola KRZR * Motorola Q Smartphone Motorola RAZR V3C * Motorola RAZR2 V9M * Motorola ROKR Z6M *

Novatel Wireless P720 Novatel Wireless U720 Novatel Wireless U727 Novatel Wireless X720 Palm Treo 700p RIM Blackberry 7130e RIM Blackberry 7250 RIM Blackberry 8130 Pearl * RIM Blackberry 8330 Curve * RIM Blackberry 8703e RIM Blackberry 8830 * RIM Blackberry 9530 Storm Samsung Instinct Samsung SCH-R610 * Samsung SPH-A580 Samsung SPH-A640 Samsung SPH-A740 Samsung SPH-A860 Samsung SPH-A900 *
Samsung SPH-A920 * Samsung SPH-M500 (Allegro) Samsung SPH-M510 Samsung SPH-M530 Samsung SPH-M610 (Glint) Samsung SPH-M620 Samsung SPH-U740 Sanyo Katana * Sanyo Katana Eclipse Sanyo SCP-2300 Sanyo SCP-2400 Sanyo SCP-3100 Sanyo SCP-4920 Sanyo SCP-7000 Sanyo SCP-7050 Sanyo SCP-7300 Sanyo SCP-7500 Sanyo SCP-8300 Sierra Wireless AC595
Note: Windows Vista does not support the cellular data adapters in bold. Also, for the RIM Blackberry 8830 & 8330, Bluetooth is currently only supported on Windows XP. If your cellular data adapter supports Bluetooth: Make sure the cellular data adapter and your laptop have Bluetooth enabled and discovery turned on. Delete (erase) any existing pairings on both the Bluetooth stack in use (on the laptop) and on the cellular data adapter. For example, on a Samsung cellular data adapter you can find these pairings under Options or Tools and then Bluetooth: Trusted Devices. Note: If you are using a Bluetooth dongle, we recommend one that contains the Microsoft Bluetooth stack. The Widcomm/Toshiba Bluetooth stacks have setup wizards that are poorly laid out and make some incorrect assumptions (such as leaving dial-on-demand on all the time). The Device Selection Wizard guides you through the setup process, providing step-by-step instructions, clear graphics, and easy-to-use forward and back controls. A separate Activation Wizard lets you manually provision your cellular data adapter. This chapter helps you complete the following tasks: Setting Up Your Cellular Data Adapter Activating Your Cellular Data Adapter Swapping Cellular Data Adapters

Set any additional authentication parameters as needed, and then click the OK button. Based on the authentication method, some or all of the following parameters may display: Data Encryption Options include WEP, TKIP (WPA), and AES (WPA2). Security Key A valid WPA key must be between 8 and 63 characters in length. For WEP, Mobile Connect supports both hexadecimal and ASCII key formats. Hexadecimal keys are limited to the letters AF (both uppercase and lowercase) and the numbers 09. ASCII keys can include any combination of letters or numbers. Mobile Connect automatically detects the format (ASCII or hexadecimal) and bit length (64- or 128-bit) of your WEP key upon entry. The length of the WEP key depends on the format and bit length, as shown in the following table.
Bit Length Max Key Length ASCII Hexadecimal 13 26
If you do not know the security key, contact your service provider or System Administrator. Key Index You can enter up to four different WEP security keys. Use the key index to designate one key from another. Shared Mode Network Authentication For WEP, the Shared Mode Network Authentication check box indicates that a network key is used for authentication to this network. When disabled, Mobile Connect uses the network key only to encrypt/decrypt packets to/from the Wi-Fi access point. By default, this feature is disabled. Do not enable it unless you are sure that shared mode authentication is required. User Name Password
Specifying When to Connect to a Network
When you are connected to the network but not logged in, you can access any free services offered by the service provider. When you log in, all of the services and benefits of your account are available to you, such as email and Internet access. To specify when the client should connect to a Wi-Fi or cellular network:
On the Wi-Fi Connection Settings or Cellular Profile Settings screen, display the General tab.
If the network is hidden (does not broadcast its SSID), select the check box at the top of the Wi-Fi Connection Settings screen. You will then have to connect manually to this network. For more information, see Prescanning for Non-Broadcast (Hidden) Networks on page 36. Note: If the network is hidden and you do not select this check box, the SSID will never appear in the list of available networks.
Select one of the connection options. I will connect to it manually Prompt me to connect Automatically connect to this network
If needed, select the check box that disables Internet Explorers manual proxy settings while connected. You may want to use this option if you configured Internet Explorer to connect to the Internet through a proxy server available only on your corporate network. Note: In some instances, you must manually enable your Internet Explorer proxy settings to access corporate data; please contact your System Administrator. It is recommended that you disable the proxy setting for any Wi-Fi connections to a Bell or Roaming Partner Hotspot.

Connecting Automatically to a Network
By default, Mobile Connect connects automatically to a network when then network signal has been at ten percent of strength (or greater) for at least five seconds. To specify how you would like Mobile Connect to handle automatic connections:
On the Tools menu, select Options > Preferences. The Preferences screen appears. Select Auto Connecting > Auto connect. The auto-connection options appear on the right side of the screen.
Enter the minimum percentage of signal strength and the duration in seconds required to trigger the connection. Click the OK button.
Switching Automatically to a Network
You can specify the conditions under which Mobile Connect should switch automatically to a lower or higher priority network. For example, if your current network connection is at 20 percent of signal strength for 5 seconds, you can configure Mobile Connect to switch automatically to a network with a stronger signal. You can also request Mobile Connect to prompt you before making this switch. Note: Automatic switching from a network that is passing data to another network can result in undesirable side-effects for applications that are not designed to support network loss. To specify how you would like Mobile Connect to handle automatic switching between networks:
On the Tools menu, select Options > Preferences. The Preferences screen appears. Select Auto Connecting > Auto switch. The auto-switch options appear on the right side of the screen.
Select the direction for the switch, either to a higher priority network or to a lower priority network. You can select both directions if desired. For each network, enter the minimum percentage of signal strength and the duration in seconds required to trigger the switch. If you want to be prompted before the switch occurs, select the Prompt to switch checkbox. In the Time Since Last Activation field, specify the number of seconds to wait before allowing the current network to be selected during auto-switching again. Note: This feature helps eliminate toggling or flapping conditions between networks by ensuring that a network is stable before switching back to a higher priority network.
Updating the Hotspot Directory
To specify how you would like Mobile Connect to handle Hotspot directory updates: On the Tools menu, select Options > Preferences. The Preferences screen appears.
Select Updates > Hotspot Directory. The Hotspot Directory Updates options appear on the right side of the screen.

Sending a New Message

To send a new text message:
In the menu bar at the top of the SMS viewer, click the New option (or, in the SMS menu, click the New Message option). The New Message screen appears.
Enter a recipient in the To field. If you click the To button, the SMS Phone Book screen appears. Select a contact and click the OK button. The contact information appears in the To field of the New Message screen.
Enter your text in the Message field. Click the Send Now button. The message is sent out and a copy is saved in the Sent Items folder. If you click the Save button instead, the message is saved in the Drafts folder and is NOT sent out. Note: If you are not connected to a network, the Send Now button is grayed out. However, you can still create and save a message by forwarding or replying to an existing message. You must manually send the draft message later when in the presence of a cellular network.
Managing the SMS Phone Book
The SMS Phone Book lets you add, edit, and delete contact names and phone numbers. In the Tools menu, select Phone Book to display the SMS Phone Book screen. Select a contact and click the OK button. The contact information appears in the To field of the New Message screen.
To add a new contact, click the New button. To edit an existing contact, select the contact name and click the Edit button. In both cases, the Contact Details screen appears.
Enter or edit the name and phone number as needed, then click the OK button.
Importing Contacts from Outlook
Outlook 2000 Outlook XP Outlook 2003 Outlook Express (minimum version that comes with IE 5.5 SP2) To import a contact:
You can import contacts from the following versions of Outlook and Outlook Express:
In the Tools menu, select Import contacts from Outlook (or Outlook Express). A status screen appears listing the number of contacts imported from Outlook.
Click the OK button. Note: Only the name and first mobile number of a contact are imported.
C USTOMIZING M OBILE C ONNECT
Mobile Connect lets you configure up to four shortcut buttons for quick access to your favorite applications. Click one of the custom buttons (or, on the Tools menu, select Options > Customize Buttons) to display the Customization Tool screen.
To create a shortcut to a program:
Select the button that you are defining, such as Button 1. In the Name field, enter the name of the program you want to launch when the button is clicked. You can also choose a program from the drop-down list. In the Program field, enter the path and filename of the program. For example, to have the button open a web site, enter the full directory path to the browser application. For example, you could choose C:\Program Files\Internet Explorer\iexplore.exe, then select the Advanced check box and enter the site URL in the Arguments field that appears. You can also click the Browse button to display a screen that lets you search through all the programs on your computer.

Select the crash dump files that you want to include in your trouble report, and then click the Next button. The final screen of the Support Assistant Wizard appears.
Click the Submit button. Note: A screen might appear asking you to wait while the Support Assistant gathers information about your system. Note: On Windows Vista, the MSINFO32 utility displays a status dialog with a Cancel button that allows report generation to be interrupted. If you click the Cancel button, the zip file generated by the Support Assistant will not include the System information file, but it will contain all other selected logs. When the specified files have been collected and placed in a zip file, a Trouble Report email message appears with the zip file attached.
Modify the email message as needed, and then click Send. (You can review the contents of the attached zip file by opening it with any compatible software.)
Selecting Log Files from the Advanced Screen
To use the advanced screen to help you select log files:
Launch the Support Assistant, as shown on page 52. (If the Welcome screen appears first, click the Advanced button.) The Advanced screen appears, displaying the debug log files by date modified. Note: The contents of this screen will vary based on your system. Sections without any contents are not visible.
Note: To display the files sorted by name or size, click on the column header.
Select the trace log files, backup log files, and crash dump files that you want to include in your trouble report, and then click the Submit button. Note: A screen might appear asking you to wait while the Support Assistant gathers information about your system. Note: On Windows Vista, the MSINFO32 utility displays a status dialog with a Cancel button that allows report generation to be interrupted. If you click the Cancel button, the zip file generated by the Support Assistant will not include the System information file, but it will contain all other selected logs. When the specified files have been collected and placed in a zip file, a Trouble Report email message appears with the zip file attached.
Setting the Application Trace Level
The default debug trace level is 3. The range is 0 to 5. Higher levels contain more information than lower levels. You should only change this attribute if a Bell Technical Support Representative needs more or less information than provided by default. To set the application trace level:

Launch the Support Assistant. (If the Welcome screen appears first, click the Advanced button.) The Advanced screen appears, displaying the debug log files by date modified. Click the Options button. The Options screen appears with the General tab displayed.
Select an Application Trace Level (0 to 5), and then click the Apply button. Note: The Disable Logging check box must be cleared for this feature to work.
Hiding the Wizard at Startup
By default, when you first launch the Support Assistant, the Support Assistant Wizard Welcome screen appears. The alternative is to have the advanced screen appear instead. To hide the wizard and display the advanced screen at startup:
Launch the Support Assistant. On the Welcome screen, clear the check box (Always start with this wizard interface). Launch the Support Assistant. (If the Welcome screen appears first, click the Advanced button.) The Advanced screen appears, displaying the debug log files by date modified. Click the Options button. The Options screen appears with the General tab displayed.
You can also clear this check box from the General tab of the Options screen:
Clear the Show Wizard at Startup check box, and then click the Apply button.

Disabling Logging

You can disable the creation of debug log files at any time. Note: When logging is disabled, you cannot modify the application trace level. To disable logging:
Setting the Email Options
Select the Disable Logging check box, and then click the Apply button.
Automatically create an Email message Include a system information report when submitting logs Include the Mobile Connect configuration file (config.txt) when submitting logs Include the Mobile Connect Registry settings when submitting logs Note: By default, all the email options are enabled. To disable an email option:
The Support Assistant has the following email options:
Launch the Support Assistant. (If the Welcome screen appears first, click the Advanced button.) The Advanced screen appears, displaying the debug log files by date modified. Click the Options button. The Options screen appears with the General tab displayed. Select the Email Options tab. The Email Options tab is displayed.
Clear the check box by each option as needed, and then click the Apply button. Note: When email is not available, the Support Assistant saves the selected log files to a zip file on your system. When you click the Submit button, a message appears stating that the file is located in a SupportAssistant folder in your current TEMP directory.

Click OK to close this message and automatically open the temporary folder containing the zip file. You can then use email or any other method to submit this zip file to a Bell Technical Support Representative. Email may not be available for one of the following reasons: the first option (Automatically create Email message) is disabled an email error occurred a default email (MAPI) client is not configured on your system If a default email (MAPI) client is not configured on your system, the following message appears: A default Email client is not configured on your system. Automatic Email generation has been disabled. Use the Options button in Advanced mode to re-enable it in the future. (To select a default email client in Internet Explorer, display the Tools menu and click Internet Options. Click the Programs tab, and then follow the instructions on your screen for specifying default Internet programs.)
Displaying the Version Information
To display the version information:
You can view the version of Support Assistant and any copyright information about the product. Launch the Support Assistant. (If the Welcome screen appears first, click the Advanced button.) The Advanced screen appears, displaying the debug log files by date modified.
Click the Options button. The Options screen appears with the General tab displayed. Select the About tab. The About tab is displayed.

T ROUBLESHOOTING

This chapter provides solutions to some common problems you may encounter when installing and using Mobile Connect. Installation Issues Connection Issues Connectivity Issues Uninstalling Issues If you have any questions or comments about Mobile Connect, please contact us. Phone: 1-877 DATA-123 For Atlantic customers, please call 1-866-434-0344 option 2. Web site: http://www.businessonthego.ca/mobileconnect

Installation Issues

When installing device drivers on Windows Vista, I was prompted to turn off UAC. What is UAC and how do I turn it off?
Windows Vista includes a new security component called User Account Control (UAC). UAC was implemented to prevent malicious software from installing silently and infecting your computer. When UAC is on and you try to install the drivers manually from the menu (Tools > Install Datacard), a dialog appears prompting you to turn off UAC. If you close this dialog before turning off UAC, UAC assumes that the drivers are malicious software and will abort the installation. Note: When you first install Mobile Connect, the device drivers are installed automatically regardless of the state of the UAC. The problem only arises when you try to install the drivers manually from the Tools menu. To turn off UAC:

Mobile Connect gets its information about which networks are available from the NIC. If networks are not visible to the NIC, they are also not visible to Mobile Connect. For security reasons, hidden networks that do not broadcast their network name (SSID) are displayed by Mobile Connect but you may not be able to connect.
How do I determine the signal strength of the available networks to which Mobile Connect can connect?
The signal strength of the selected Hotspot is measured by opening the available networks display from the main Mobile Connect screen. The signal strength ranges from Very Low to Excellent. The signal strength of the current connection is graphically represented by a signal bar on the connection status panel.
After connecting with Mobile Connect, how do I determine the signal strength of the network to which I am currently connected? How accurate is the signal strength reported by Mobile Connect?
From the Tools menu, select Connection Details. There you will see the signal strength as well as other information about the connection. A signal strength of Very Good is about -40dBm; Very Low is about -90dBm.

Connectivity Issues

What security does Mobile Connect perform when I make a connection?
There are a number of messages that can be seen in the course of making a connection. X.509 Certificates are used to make sure the Hotspot to which you are connecting is legitimate. Mobile Connect checks the validity of the Network Access Server (NAS) as well as the back-end server before allowing a connection. In addition, the secure SSL connection used to provide broadcast messages and location directory updates requires that the server present a valid certificate.
Why do I experience intermittent disconnections when using Mobile Connect?
Session drops usually happen due to a borderline signal from an access point. If Mobile Connect does not see the signal for four consecutive polling periods (24-40 seconds), it declares the session down and forces a disconnect. Some NIC drivers have been known to disconnect periodically even when the signal strength is strong. Mobile Connect can quickly attempt a re-connect when the NIC sends the disconnect message. If the re-connect fails, it is possible there is an actual signal strength problem as shown above. The first step in troubleshooting disconnect problems is to check the signal strength. If the signal strength is good, make sure that the driver for the NIC is up to date.
Why do I receive authentication warnings?
An authentication warning (usually indicating that, while you are able to detect a network, you cannot connect to it) can appear when you attempt to establish a connection: Network connectivity is unavailable: Wait a short time and then try connecting again. User name or password is incorrect: Verify that you are entering each accurately. Unknown authentication protocol: Verify that you have selected the correct authentication method. Untrusted server certificate: As part of the NAS authentication, Mobile Connect received an untrusted server certificate. If you do not recognize the certificate, it is inadvisable to accept connection to the untrusted network.

ISP LAN

LBS LDAP LIF MAC address

MAN MAP

MMSC MSC

MSISDN

Mobile Station Integrated Services Digital Network: a country code, a national destination code, and a subscriber number. The MSISDN is the telephone number of a GSM cell phone, stored in the SIM card inside the phone. Network Access Server: a device designed to provide remote access to a network. Almost all NAS systems authenticate users before allowing access to a network. Common protocols used for NAS authentication include TACACS and RADIUS. A name that identifies a wireless network. Network Interface Card Network Time Protocol: an Internet standard protocol (built on top of TCP/IP) that assures accurate synchronization to the millisecond of computer clock times in a computer network. Based on UTC, NTP synchronizes client workstation clocks to the U.S. Naval Observatory Master Clocks in Washington, DC and Colorado Springs CO. Running as a continuous background client program on a computer, NTP sends periodic time requests to servers, obtaining server time stamps and using them to adjust the client's clock. Open Mobile Alliance: the leading industry forum for developing market driven, interoperable mobile service enablers (www.openmobilealliance.org). The Parlay Group (www.parlay.org) aims to intimately link IT applications with the capabilities of the telecommunications world, by specifying and promoting application programming interfaces (APIs) that are secure, easy to use, rich in functionality, and based on open standards. Personal Digital Cellular: a TDMA-based Japanese standard operating in the 800 and 1500 MHz bands. Protected Extensible Authentication Protocol: employs server-side PKI authentication. For Service Manager-side authentication, PEAP can use any other extensible authentication protocol (EAP) type. Because PEAP establishes a secure tunnel via server-side authentication, non-mutually authenticating EAP types can be used for Service Manager-side authentication, such as EAP generic token card (GTC) for one-time passwords (OTP), and EAP MD5 for password-based authentication. Public Key Infrastructure: an authentication method that is based on asymmetric encryption keys. A PKI user has two keys: one public and one private. 1) An interface on a computer to which you can connect a device. 2) In TCP/IP networks, an endpoint to a logical connection. The port number identifies the port type. For example: port 80 is used for HTTP traffic. An agreed-upon format for transmitting data between two devices. Quality of Service: a guaranteed throughput level. QoS lets ATM providers guarantee to their customers that end-to-end latency will not exceed a specified level. Remote Authentication Dial-In User Service: an authentication and accounting system used by many ISPs. When you dial in to the ISP you must enter your username and password. This information is passed to a RADIUS Server, which checks that the information is correct and then authorizes access to the ISP system. A computer or device on a network that manages network resources. For example: a network server is a computer that manages network traffic. Subscriber Identity Module: a smart card chip for use in GSM equipment. A GSM mobile phone cannot make or receive any calls except emergency calls without a SIM. A SIM smart card contains user information for accounting/billing procedures, as well as data used in the encryption of transmitted voice and data. SIM cards are also used with laptops, notebooks, PDA handhelds, and other devices to integrate the wireless LAN (WLAN) and GSM-capable intelligent networks.

Network name NIC NTP

OMA Parlay

PDC PEAP

PKI Port

Protocol QoS RADIUS

Server SIM
Session Initiation Protocol: a signaling protocol for Internet conferencing, telephony, presence, events notification, and instant messaging. SIP initiates call setup, routing, authentication, and other feature messages to endpoints within an IP domain. Short Message Peer to Peer: a messaging protocol designed to simplify integration of data applications with wireless mobile networks such as GSM, TDMA, CDMA, and PDC. Short Message Service: a service for sending messages of up to 160 characters (224 characters if using 5-bit mode) to cellular receivers that use GSM communication. SMS is similar to paging; however, SMS messages do not require the cellular receiver to be active and within range. The messages are held for a number of days until the receiver is active and within range. SMS messages are transmitted within the same cell or to anyone with roaming service capability. Short Message Service Center: regulates text message transfers between mobile phones. Simple Object Access Protocol: a standard format for Web Services messaging. Common Channel Signaling System No. 7. A global standard for telecommunications defined by the International Telecommunication Union (ITU) Telecommunication Standardization Sector (ITU-T). The standard defines the procedures and protocol by which network elements in the public switched telephone network (PSTN) exchange information over a digital signaling network to effect wireless (cellular) and wireline call setup, routing, and control. Service Set Identifier: a 32-character unique identifier attached to the header of packets sent over a WLAN and used as a password when a mobile device tries to connect to the Basic Service Set. The SSID differentiates one WLAN from another, so all access points and all devices attempting to connect to a specific WLAN must use the same SSID. Secure Sockets Layer: a secure connection between a Service Manager and a server over which you can send any amount of data securely (using a public key for encryption). Tool Command Language: a scripting tool that lets you automate CLI commands. Transmission Control Protocol/Internet Protocol: enables two hosts to establish a connection and exchange streams of data. TCP/IP guarantees delivery of data and also guarantees that packets will be delivered in the same order in which they were sent. Time Division Multiple Access: a technology for delivering digital wireless service using time division multiplexing (TDM). TDMA works by dividing a radio frequency into time slots and then allocating slots to multiple calls. User Datagram Protocol: a connectionless protocol that runs on top of IP networks. Unlike TCP/IP, UDP/IP provides very few error recovery services, offering instead a direct way to send and receive datagrams such as broadcast messages. Universal Mobile Telecommunications System: a 3G mobile technology that delivers broadband information at speeds up to 2Mbit s/sec. Besides voice and data, UMTS delivers audio and video to wireless devices anywhere in the world through fixed, wireless, and satellite systems. Coordinated Universal Time: a time scale that couples Greenwich Mean Time (GMT), which is based on the Earth's inconsistent rotation rate, with highly accurate atomic time. When atomic time and Earth time approach a one-second difference, a leap second is calculated into UTC. Like GMT, UTC is set at 0 degrees longitude on the prime meridian.