Seagate Manager Freeagent Drive
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Seagate Manager Freeagent Drive, size: 1.2 MB
Seagate Manager Freeagent Drive
User reviews and opinions
|boerne53||11:17am on Friday, August 6th, 2010|
|eh, its an external lol...it does what its supposed to..store data.. Great Price, Looks great, nice size software sucks..full of bloatware|
|cloddy||10:09pm on Sunday, August 1st, 2010|
|Small Form-factor 1TB Portable HD Purchased this USB portable external HD for the purpose of interfacing with my Seagate FreeAgent DockStar. very good option for portable backup I am using this drive to backup data off my company laptop and its great. Silent, runs cool, fast. Seagate FreeAgent Go 500 GB USB 2.0 Portable External Hard Drive Excellent product that is easy to use, compact.|
|crashman||11:48am on Sunday, August 1st, 2010|
|works right out of the box easy to use fast transfer Easy To Install","Fast","Highly Compatible","Quiet","Reliable Setup with MacBook was very easy. Attractive Design","Compact","Easy To Setup","Easy to use|
|jlcord2||3:15pm on Tuesday, July 6th, 2010|
|I use to backup music and fotos. Attractive Design,Easy To Setup,Easy to use,High Capacity,Portable,Quiet difficulty trying to dtermine what is on the drive, Attractive Design,Compact,Easy To Setup Slow|
|chalina4000||7:59pm on Wednesday, May 5th, 2010|
|Froze after a couple of months-worthless junk This worthless item froze after a couple of months of barely any use and certainly through no fault of m...|
|hochhaltinger||10:13pm on Wednesday, April 21st, 2010|
|"I was very disappointed that the BU management program will not work on my 64 Bit laptop. However. "i already had 2 seagate classic hdd which i bought it 3 years ago since then til now i never got problem still working great and now that im running ... "Great little drive does exactly What I need.|
Comments posted on www.ps2netdrivers.net are solely the views and opinions of the people posting them and do not necessarily reflect the views or opinions of us.
Figure 3: Restore Seagate Status Icon
FreeAgent Drive Light
The light on your FreeAgent drive flashes to indicate various drive states. The following information applies to all FreeAgent drives.
Drive State Off or Hibernate Idle Active (data transfer) Standby (disk not spinning) Unmounted or cable removed Error Light Off 90% illumination Slow flashing between 90% and 20% illumination 20% illumination Off Fast flashing
See Adjust LED Control on page 11for information about controlling the lights on the drive.
Managing Your Drives
Using the My Drives Window
The My Drives window provides a central point from which to manage your Seagate FreeAgent device. This is the default window that appears when you open Seagate Manager. You can also get to the My Drives window by clicking the My Drives button in the Command Panel from any other window within the software.
Figure 4: My Drives Window
In the My Drives window, you first select your drive and then the feature you want to use with it. The Command Panel across the top of the window allows you to access Seagate Managers features: Backup, Sync and Security. The middle of the My Drives window displays the connected drive. If there is more than one drive connected, there will be a list of drives to choose from. The drive that is currently selected is highlighted in light blue (as shown in Figure 4).
To select a different drive, click the drive icon or partition name. To access advanced settings for the selected drive, click the Settings button. For more information, see Settings on page 9.
To get more information about the selected drive, click the Drive Info button.
For more information, see Drive Info on page 11. Any time you need help, you can click the Seagate Manager help icon. If you are not able to find the answer to your question, you can click the Customer Support button to go to Seagates Support website.
Note: External drives are automatically detected and listed in the My Drives window. It can take a
few seconds for the Seagate Manager software to detect your device. If your device doesnt appear, make sure its properly connected and turned on. All Seagate and Maxtor external drives are detected.
The Settings button, located at the bottom of the My Drives window, allows you to access the following features for the selected drive:
Adjust Power Settting Test My Drive Adjust LED Control Check for Software Update
Adjusting the Power Setting
You can choose how long your drive should remain inactive before it goes into power-saving mode. Power-saving mode conserves energy by telling your drives internal storage disk to stop spinning when it is not in use. Though power-saving mode uses less electricity, it takes a little more time for your drive to become active again when you want to use it. If you use your drive a lot, you may want to choose a longer time interval, so that your work is not interrupted when opening files from or saving files to your drive. If you use your drive less frequently, you may want to choose a shorter time interval, so that your drive is not consuming more energy than it needs. To adjust the power setting: Step 1: In the My Drives window, select the drive you want to adjust and click Settings. The Settings window opens. Step 2: Click Adjust Power Setting. The Adjust Power Setting window opens. Step 3: Select an interval from the drop-down menu or click Default to return to the original power setting time for the drive.
Step 4: Click Apply to save the power setting. The Adjust Power Setting window confirms that the power setting for your drive has been changed. Step 5: Click OK to return to the My Drives window.
Testing Your Drive
Test your drive to check the health of your drive. The diagnostic utility performs its tests without affecting the data on your drive. To test your drive: Step 1: In the My Drives window, select the drive you want to test and click Settings. The Settings window opens. Step 2: Click Test My Drive. The Test My Drive window opens. Step 3: Click Test. A progress bar indicates the progress of the test. When the test is complete, the results are displayed. If the diagnostic encounters an error during testing, the serial number of the bad device is displayed with instructions to contact Seagate for service and support. Step 4: Click OK.
Updating Your Software
The Software Update feature automatically informs you when an update is available for your software. You can also manually check to see if an update is available or you can turn off the Software Update feature. To check for software updates: Step 1: In the My Drives window, click Settings. The Settings window opens. Step 2: Click Check for Software Update. The Software Update window opens. Check for updates automatically is selected by default. Step 3: To turn off Software Update, deselect Check for updates automatically. Step 4: To check for updates now, click Check Now. A Software Update window appears to inform you whether your software is up to date or not.
If new software is available, you can download it from this window. To find out more information about the new software, click More Info.
Adjust LED Control
The LED Control feature allows you to control the lights on your drive. Your drive lights flicker to indicate drive activity and status.
Note: This feature is only available for FreeAgent drives.
Step 1: In the My Drives window, select the drive you want to adjust and click Settings. The Settings window opens. Step 2: Click Adjust LED Control. The Drive Lights window opens. Step 3: To turn the drive lights off, click Turn lights off and click Apply. To turn the drive lights back on, click Display status and activity lights and click Apply. The drive lights may automatically turn back on in the following situations:
If power is turned off and back on for the drive If the drive is disconnected and reconnected
The Drive Info feature provides the following information about your drive:
The name of your drive.
The total capacity of your drive.
The amount of space remaining on your drive.
The Windows file system of your drive. To view the Drive Info for your drive: Step 1: In the My Drives window, select the drive you want information about and click Drive Info. The Drive Information window opens. Step 2: To close the Drive Information window, click OK.
Backing Up and Restoring Folders and Files
With Seagate Manager, you can back up valuable files to your FreeAgent drive. Each file you choose to back up from your computer is copied to your drive. If you ever lose one of the original files on your computer, you can easily restore it from the backup version. For increased data security, you can back up your files to an encrypted folder on your drive. Folder encryption uses AES 256-bit encryption to ensure your private files cant be accessed without your encryption password.
Figure 5: Backup
The Seagate Manager Backup features allow you to:
Select specific file types to include or exclude for backup: To back up only a few of the available file types: 1. Select Include these file types. 2. Select each file type you do want to back up and click Add to move it to the Include list. To back up most of the available file types, 1. Select Exclude these file types. 2. Select each file type you dont want to back up and click Add to move it to the Exclude list.
Note: File extensions are the suffix characters to the right of a file name that define the file
Step 7: Click Next. The Backup Schedule window opens. Step 8: Select the days and time you want to back up your folders. You have the option of backing up your files to an encrypted folder.
Note: If you do not wish to encrypt your backup, skip to step 11.
Step 9: To encrypt your backup, click Enable Encryption.
If you do not have an encrypted folder or you have one but have not created a
password for it yet, the Folder Encryption window opens. Go to step 10. will appear in the Enable Encryption checkbox. Go to step 11.
If you already have an encrypted folder and it is currently open, a checkmark
Step 10: Create a password, re-type that password and click OK. Step 11: Click Finish. The Backup window now displays the details of your backup and Scheduled Backup is turned on.
With Drive Rotation, you can use one backup plan with multiple drives. This is useful if you have files that are so important that you want to give yourself the added security of backing them up to more than one drive. Step 1: Connect the first drive to which you want to back up your files. Step 2: Click My Drives in the command panel. The My Drives page opens. Step 3: Select your drive. Step 4: Click Backup in the command panel. The Backup window opens. Step 5: Create a backup plan for this drive (if you havent done so already). This backup plan can be either a simple or custom backup plan. Step 6: Connect your second drive. Step 7: Click My Drives in the command panel. The My Drives page opens. Step 8: Select the second drive. Step 9: Click Backup in the command panel. The Backup window opens. Step 10: Click Drive Rotation.
Deleting a Backup Plan
You can delete the Backup Plan for any drive on which youve created one, even if the drive is not connected to your computer. To delete a Backup Plan for your drive: Step 1: Click Backup in the Command panel. The Backup window opens. Step 2: In the Backup window, click Delete Backup Plans. The Delete Backup Plans window opens. Listed is the Backup Plan for each drive. Step 3: Select the Backup Plan you want to delete by clicking its checkbox and click Delete. The selected backup plan is deleted. (Your backed up files are NOT deleted.)
Using Scheduled Backup
Use Scheduled Backup to back up changed files to your drive on the days and time you set. The Scheduled Backup On/Off switch enables or disables the backup plan schedule. By default, Scheduled Backup is turned on. If Scheduled Backup is missed:
because the computer is off, it automatically runs the next time the computer is
because the drive is not connected, it automatically runs the next time the drive is
Turning Off Scheduled Backup
To turn off Scheduled Backup:
In the Backup window, click the Scheduled Backup Off button.
Backing Up Manually
You can back up files manually whenever you like, whether Scheduled Backup is on or off or whether Seagate Manager is open or not. To launch a manual backup to your drive:
Click Back Up Now in the lower right corner of the Backup window.
Select Back Up Now from the Seagate Status icon menu:
The Seagate Status icon turns yellow and the backup takes place in the background. When the backup is complete, the icon turns green. To get the current information about your backup, move your mouse over the Seagate Status icon. A message appears with the information about your backup.
Viewing the Backup Log
The Backup Log is a text-based report of your backup history. To view the Backup Log for your drive: Click View Backup Log in the Backup window of Seagate Manager. OR Step 1: Click the Seagate Status icon in the Taskbar notification area to display the Seagate Status menu. Step 2: Click View Backup Log to open a text file showing the history of your system backups.
Note: The Backup Log is in English only.
When you back up the files stored in selected folders, Seagate Manager can save up to ten (10) previous, or historical, versions of each revised file stored on your drive. You can restore a saved historical version of a backed-up file based on the date it was last modified, or you can restore the files most recent version.
Using Custom Sync
Custom Sync allows you to select specific folders and file types for synchronization and to choose sync and encryption settings. To configure Custom Sync: Step 1: Click My Drives in the Command panel. Step 2: Select your drive. Step 3: Click Sync in the Command panel. The Sync window opens. Step 4: Click Custom Sync. The Folder Selection window opens. Step 5: Select the folders to be synchronized. You can select as many folders as you like, but they must all reside on the same drive (partition). Step 6: Click Next. The File Types window opens. Step 7: Select the types of files you want to sync.
All file types Photos, Music,.
You can choose to sync any or all of the following: Photos: JPG, GIF, TIFF,.
Music: MPG, AIFF, WAV, RA, WMA,. Videos: AVI, MOV, MPEG, QT, RM, WMV,. Documents: DOC, XLS, RTF, TXT, PDF, PPT,.
Custom selection allows you to choose the specific file type (by specifying that files extension) to include or exclude in synchronization: To permit synchronization of a specific file type: 3. Select Include these file types. 4. Select each file type, one at a time, that you want to include, and click Add to move it to the Include list. To exclude a specific file type from synchronization: 1. Select Exclude these file types. 2. Select each file type, one at a time, that you want to exclude, and click Add to move it to the Exclude list.
format. Step 8: After youve selected the types of files to sync, click Next. The Sync Options window opens. Step 9: Select your Sync options:
Sync automatically each time a file changes Sync manually using the Sync Now button in the Sync window
Copy & Replace Rules
Always replace older file versions with newer versions Ask before overwriting a file
Automatically encrypt synchronized files on the drive You must set up Encryption before you can select Sync Encryption. For more information, see Using Sync Encryption on page 24.
Note: You can select Sync Encryption only during your initial setup of Sync. If you later decide
you want to encrypt synchronized files, you must delete your current Sync settings and create new settings. Step 10: After youve set your Sync options, click Finish. The Sync window opens.
Completing the Sync
Using Sync Encryption
You can automatically encrypt synchronized files to keep them secure as you synchronize them between computers. Your Sync Encryption password is the same as your Encryption password since all encrypted folders are stored in the same folder, called Encryption Folder. Before you can enable Sync Encryption, you must set up Encryption in the Security window. If you have not yet set up Encryption, the Sync Encryption option is grayed out in the Sync Options window. To set up Encryption and then enable Sync Encryption: Step 1: Click Cancel in the Sync Options window. Step 2: Click Security in the Command panel. Step 3: Click Encryption and follow the steps to set up an encrypted folder. Step 4: Click Sync in the Command panel. Step 5: Click Custom Sync and select your Sync folder and file-type settings. When you reach the Sync Options window, Sync Encryption is no longer grayed out. Step 6: Set your Sync Rules and Copy & Replace Rules and select Sync Encryption. Step 7: Click Finish. Your synchronized folders will now automatically be encrypted using the same password you used to set up Encryption.
Note: If you select Sync Encryption, all users must have your encryption password in order to
access synchronized folders on their computers.
To complete the Sync, you must remove your drive from the computer on which the original Sync occurred and connect it to another computer on which you want to sync the selected folders. You can connect the drive to as many computers as you wish to include in the Sync. The first time you connect your drive to a second computer to complete a Sync, youre asked where to put the synchronized folders on this computer. To complete the Sync: Step 1: Safely remove the drive from your computer. Step 2: Connect the drive to another computer. (a) If youve synchronized folders other than your XP My Documents folder (or Vista Personal Folder), the Sync Folders window opens. (b) If youve synchronized your XP My Documents folder (or Vista Personal Folder), the Sync My Documents (or Sync Personal Folder) window opens.
Editing Sync Settings
(c) If youve synchronized both your XP My Documents folder (or Vista Personal Folder) and other folders, both windows open. Step 3: In each window, select the location at which to store the synchronized folders on this computer and click OK. From now on, the selected folders will automatically sync with the versions on your drive each time you connect the drive to the computer.
To change any of your Sync settings: Step 1: Click My Drives in the Command panel. Step 2: Select your drive. Step 3: Click Sync in the Command panel. The Sync window opens. Step 4: Click Edit Sync Settings. The Folder Selection window displays your current folder settings. Step 5: Add and/or remove folders from Sync and click Next. Folders removed from Sync are deleted from your drive. The File Types window displays your current file type settings. Step 6: Make the desired changes and click Next. The Sync Options window displays your current Rules settings. Step 7: Make the desired changes and click Finish.
Checking Sync Status
To check the status of a Sync, Step 1: Click My Drives in the Command panel. Step 2: Select your drive. Step 3: Click Sync in the Command panel. The Sync window opens. Step 4: Click Check Sync Status. The Sync Status window opens. Listed are the names of the computers on which Sync was set up, the date of the last Sync, and the Automatic Sync setting (On or Off). Step 5: Click OK to return to the Sync window.
Using Automatic Sync
Deleting Sync Settings
To delete all your Sync settings and create a new set: Step 1: Click My Drives in the Command panel. Step 2: Select your drive. Step 3: Click Sync in the Command panel. The Sync window opens. Step 4: Click Delete Sync Settings. The Delete Sync Settings Confirmation window opens. Step 5: Click Delete. The original Sync window opens. Step 6: To create new Sync settings, select Simple Sync or Custom Sync.
Note: If you delete your synchronized files in the Seagate Sync folder on your drive, you can
recover the last two versions of those files in the SyncRecycleBin01 and SyncRecycleBin02 folders, respectively.
The Automatic Sync feature continuously tracks file changes in synchronized folders and automatically synchronizes revised versions by overwriting older versions with newer versions. Your drive must be connected during Automatic Sync. By default, Automatic Sync is turned on.
Turning Off Automatic Sync
You can turn off Automatic Sync and control when files are synchronized rather than synchronizing files automatically. To turn off Automatic Sync: Step 1: Click My Drives in the Command panel. Step 2: Select your drive. Step 3: Click Sync in the Command panel. The Sync window opens. Step 4: In the Sync window, click the Automatic Sync Off button. Step 5: To sync manually when Automatic Sync is off,
Click Sync Now in the lower right corner of the Sync window.
Using the Sync Preview Window
Select Sync Now from the Seagate Status menu to Sync on ALL connected
Figure 7: Sync Now
The Sync Preview window opens. Listed are the files scheduled to be overwritten. If you do NOT want to overwrite an older file version with a newly-synchronized version,
Uncheck the file in the On column.
Use the Sync Preview window to manage your synchronized files.
Add or delete files Decide whether to overwrite existing file versions Resolve conflicts over which version of a synchronized file to save
If the same file is edited on different computers at the same time, a conflict occurs over which version of the file to save. When the drive containing a changed version of a file is connected to a computer containing another changed version of the same file, the Sync Preview window opens. To use the Sync Preview window, Step 6: Use the On checkbox to tell Seagate Manager which file versions to overwrite, add, or delete. Step 7: Click Sync Now to complete the sync. A Sync Progress window informs you of the progress of the sync. Step 8: When the sync is complete, click OK to close the window.
Using Automatic Overwrite
When Automatic Overwrite is on, older file versions are always replaced with newer versions. When Automatic Overwrite is off, the Seagate Manager displays the Sync Preview window to allow you to decide whether to overwrite an older file version with a new version.
Creating an Encryption Folder
The Encryption feature provides encryption of multiple files and folders in one location, the Encryption folder. After you create and set a password for the Encryption folder, you can drag and drop files and folders into it to secure them. When the files are encrypted, they are copied. No files are moved on your computer. The original, unencrypted version of a file or folder remains on your computer along with the newly encrypted version, which is stored on your FreeAgent drive. For total security, you should delete the unencrypted version from your computer. If you do not delete the unencrypted original version of a file, and you later decrypt the encrypted version back into the same location, you will be notified that it will overwrite the original unencrypted version.
Note: Encryption is not available in all regions or with all products.
Figure 8: Security
Step 1: Click My Drives in the Command panel. Step 2: Select your drive. Step 3: Click Security in the Command panel to open the Security window.
The Security window opens. Step 4: Click Encryption in the Security window. The Encryption Password window opens. Step 5: Enter and re-enter a password that will you will use to open your Encryption folder. Your password must contain at least six characters, with a minimum of one letter and one number. Be sure to use a password youll remember; youll need it each time you want to access the files and folders stored in the Encryption folder. Your Encryption password is attached to the Encryption folder and not to the files and folders stored within it. In addition, you should close your encryption folder before deleting it or changing its password. Step 6: Click Create Folder. Your Encryption folder opens.
Figure 9: Encryption folder
Step 7: Drag files and folders into your Encryption folder as you would into any folder.
Managing an Encryption Folder
Figure 10: Encryption folder Populated
Step 8: Delete the original, unencrypted versions of the files and folders from your computer. Step 9: When you are finished encrypting files, close the Encryption folder.
Note: Your encrypted files and folders will not be completely secure unless you delete the
original, unencrypted versions from your computer.
You can change your encryption password, delete your encrypted folder, or move files and folders from your Encryption folder to another location on your computer.
Changing Your Encryption Password
To change your Encryption password, Step 1: Click My Drives in the Command panel. Step 2: Select your drive. Step 3: Click Security in the Command panel. The Security window opens. Step 4: Click Encryption. The Manage Encryption window opens. Step 5: Click Change Password. The first of two Change Password windows opens.
Step 6: Enter your current Encryption password and click Next. The second Change Encryption Password window opens. Step 7: Enter and re-enter a new password and click Change. A Change Encryption Password confirmation window opens. Step 8: Click OK.
Note: There is no way to recover a forgotten encryption password. If you forget your encryption
password, you must delete the Encryption folder.
Deleting an Encryption Folder
Warning: When you delete an Encryption folder, you also delete the data stored in it. To retain your data, be sure to remove files and folders from your Encryption folder before you delete the folder itself. To delete your Encryption folder: Step 1: Click My Drives in the Command panel. Step 2: Select your drive. Step 3: Click Security in the Command panel. The Security window opens. Step 4: Click Encryption. The Manage Encryption window opens. Step 5: Click Delete Encryption folder. The Delete Encryption folder window opens. Step 6: Click Open Encryption folder, decrypt and save files and folders stored in the Encryption folder, and close the Encryption folder. See Decrypting Files and Folders on page33 for further information. Step 7: Click Delete in the Delete Encryption folder window. A Delete Encryption folder warning window makes certain you want to delete the Encryption folder. Step 8: Click Delete. A Delete Encryption folder confirmation window opens. Step 9: Click OK.
Opening an Encryption folder
To open an Encryption folder, Step 1: Click My Drives in the Command panel. Step 2: Select your drive. Step 3: Click Security in the Command panel. The Security window opens. Step 4: Click Encryption in the Security window. The Manage Encryption window opens. Step 5: Click Open Encryption folder. The Unlock Folder window opens. Step 6: Enter your password and click OK. Your Encryption folder opens.
Erasing Your Drive
If youve forgotten your password and cannot unlock the Seagate Secure drive, the only way you can continue to use it is to securely erase it using KeyErase. KeyErase regenerates the drive encryption key as the drive is erased.
Note: You can only erase a Seagate Secure drive if it is locked.
To erase your Seagate Secure drive:
Step 1: Click My Drives in the Command panel. Step 2: Select your Seagate Secure drive Step 3: Click the Security icon in the Seagate Manager window. The locked Security window opens. Step 4: Click the Other Features. button. The Other Features window opens. Step 5: Click KeyErase opens. Step 6: Read the warning information and click Next. A second KeyErase window opens. Step 7: Verify that the security LED is flashing on the drive you want to erase. Step 8: Enter the 25-character identification code printed on the drive label. Step 9: Click Erase Drive. When the drive has been erased (this takes only a few moments), the Configure Drive window opens.
Configuring an Erased Seagate Secure Drive
After youve erased a your drive, you must configure the drive and set a drive password.
To configure the drive: Step 1: Enter the 25-character identification code printed on the drive label. Step 2: Enter and confirm a new drive password. The password must contain between 6 and 32 characters. Step 3: Click Set. A message confirms that a password has been set successfully and offers the option of setting a password hint. Step 4: Click Done to close the Password Set window or Set Password Hint to create a password hint.
Note: For information on setting a password hint, see Setting a Password Hint on page38.
The Unlock window opens. Step 5: Enter your password, and click Unlock. Step 6: The Unlock window closes. After a short wait, the Format Seagate Drive window opens.
Note: It can take up to a full minute for the Format Seagate Drive window to open.
Step 7: Click Format to reformat your drive for use. A Format confirmation window opens. Since youve just erased everything on your Seagate Secure drive, you dont have to worry about erasing data. Step 8: Click Format. Youre informed of the progress of the format. A message confirms a successful format. If the formatting fails, a message informs you that a partition could not be created. Step 9: Close the Partition creation failed window. You must use Administrative Tools to create a partition so you can continue to use the Seagate Secure drive.
Using Administrative Tools to Format an Erased Seagate Secure Drive
If your Seagate Secure drive cannot be formatted automatically using the Format Seagate Drive window, you must use the Administrative Tools of the Windows operating system to manually create a partition so you can continue to use the drive. To use Administrative Tools to manually create a partition: Step 1: Go to Start > Run to open the Run window. Step 2: Type diskmgmt.msc and click OK. The Disk Management window opens.
The Seagate Secure drive is labeled Unallocated because its not properly formatted. Step 3: Right-click anywhere in the Unallocated bar and select New Partition. The New Partition Wizard opens automatically. Step 4: Follow the steps in the New Partition Wizard to format your Seagate Secure drive and prepare it for use again. Your Seagate Secure drive is now configured and ready for use.
automatic overwrite 28 automatic sync 26
encrypted files 29 synchronized files 26 Drive Info feature 11 drive lights 11 drive rotation 15 drive, erasing 40 drives backing up to more than one 15 displayed in "My Drives" window 8 info 11 managing 8 rotation 15 Seagate Secure 35 testing 10 unlocking 36
backup custom 13 simple 13 backup features, in Seagate Manager 12 backup log 18 backup plans about 13 custom 14 deleting 17 scheduling 17 simple 13 with drive rotation 13, 15 backup settings editing 16 managing 16 backups about 12 manual 18 scheduled 17
editing sync settings 25 encryption 29 about 29 folder 29 of synchronized files 24 password 12 encryption folder creating 29 deleting 32 deleting files and folders from 34 managing 31 opening 33 encryption folders 12 encryption password, changing 31 energy, conserving 9 erased drive, configuring 40 erased drive, formatting 41 erasing a drive 40
capacity 11 checking sync status 25 command panel 8 completing the sync 24 copying 12 during encryption process 29 custom backup 13 custom sync 22 custom sync, about 21
features, of Seagate Manager software 5 file extensions 23 file system 11 file types, synchronizing 23 files, overwriting older versions 28 folders
decrypting 33 deleting
synchronizing folders, synchronizing 21 free space 11 FreeAgent device managing 8 software for 5 FreeAgent Drive Light 7
password hint 37, 38 changing 38 deleting 39 retrieving 39 power setting 9 previewing synchronized files 27
recent versions of files restoring 19 restoring about 12 historical versions 19 most recent versions of files 19 Seagate status icon 6
hint, for password 37, 38, 39 historical versions of files, restoring 19
icon, Seagate Manager 5 colors of 5 in taskbar 5 restoring to taskbar 6
saving power 9 scheduling backups 17 Seagate Secure 35 Seagate Secure drive erasing 40 Seagate status icon restoring 6 security 29 about 29 while backing up 12 simple backup 13 simple sync, about 21, 22 software, updating 10 Start menu Seagate status icon in 6 status color designation for 5 of drive 5 of sync 25 sync automatic 26 checking status of 25 completing 24 custom 22 simple 22 sync encryption 24
LED 7 LED control 11 light FreeAgent drive light 7 light, on FreeAgent drive 7
manual backups 18 My Drives window in Manager 8 power setting 9
overwriting automatically 28
password changing for encryption folder 31 changing for Seagate Secure drive 37 encryption 31 Seagate Secure 36 sync encryption 24
sync preview window 27 sync settings editing 25 synchronizing about 21 folders 21 see also sync
testing drives 10 turning off automatic sync 26
updating software 10
FreeAgent DockStar Network Adapter User Guide
2010 Seagate Technology LLC. All rights reserved. Seagate, Seagate Technology, the Wave logo, and FreeAgent are trademarks or registered trademarks of Seagate Technology LLC, or one of its affiliates. All other trademarks or registered trademarks are the property of their respective owners. When referring to hard drive capacity, one gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one thousand billion bytes when referring to hard drive capacity. In addition, some of the listed capacity is used for formatting and other functions, and thus will not be available for data storage. Quantitative usage examples for various applications are for illustrative purposes. Actual quantities will vary based on various factors including file size, file format, features, and application software. Seagate reserves the right to change, without notice, product offerings or specifications. Seagate Technology LLC 920 Disc Drive Scotts Valley CA 95066 U.S.A.
1. Introduction. 5
About This Guide. 5 Overview. About the Pogoplug Service. System Requirements. About the FreeAgent DockStar Network Adapter. 6 7
2. Setting Up FreeAgent DockStar. 9
Package Contents. 9 Installing the DockStar Network Adapter. 10
3. Using FreeAgent DockStar. 13
Signing In to Your Account. 13 Resetting Your Password. 13 Safely Removing Drives From the Network Adapter. 13 Accessing Your Drive Content. 14 Enabling Windows File Sharing on the DockStar Network Adapter 14 Accessing the DockStar Network Adapter Without Using the Pogoplug Service (Windows). 15 Accessing the DockStar Network Adapter Without Using the Pogoplug Service (Mac). 15 Accessing Your Content Using the Drive Application. 16 Using the DockStar Network Adapter for Backup. 17 Using Your FreeAgent Go Drive With the DockStar Network Adapter. 18 Continuing Backups to Your FreeAgent Go Drive. 18 Updating your Seagate Manager Software. 18 Enabling the Network Adapter for Use with Seagate Manager. 19 Troubleshooting. 19 Finding More Help. 20
About This Guide
The FreeAgent DockStar network adapter allows you to share and access your stored content from anywhere (inside or outside your home). You can dock a FreeAgent Go drive, or connect any other compatible USB mass storage device, to the DockStar network adapter. You simply connect the network adapter to your router, attach a drive, activate your account, and then access your files either locally or remotely. You can even access the adapter from an iPhone.
This guide provides information about using the DockStar network adapter with the Pogoplug service, and includes information about features specific to the network adapter. Instructions for using the Pogoplug services features are available by clicking the Help button located at the top of the menu bar once you have signed in to your account.
With the DockStar network adapter, you can: Share folders, photos and videos with friends and family anywhere in the world using a Web browser Set up each external USB drive connected to the adapter as a logical drive letter for simple drag-and-drop access and for easy backup of new content Enable Windows file sharing and access the network adapter on your local network without using the Pogoplug service, beneficial in the event of a failed Internet connection Stream music from your attached drives Create slideshows of your favorite photos, videos and music Connect up to three additional USB mass storage devices directly to the adapter
About the Pogoplug Service
The DockStar network adapter includes a one year subscription to the Pogoplug service, which allows you to access your content remotely, and share your files with friends and family outside of your home. Following the free one year trial, you must purchase a subscription to the Pogoplug service to continue use of the remote access and sharing features. If you choose not to subscribe to the service, the drives attached to the network adapter remain accessible inside your local network.
While the Pogoplug service enables access to your drive content, no copies from your drives are retained during the process. All of your data remains on your drives attached to the adapter. The only personal information stored is your email address. See the Pogoplug Web site for more information.
Windows XP, Windows Vista, Windows 7, or Mac OS X 10.4.9 or later operating system Router with an available Ethernet port Internet Explorer 7, Firefox 2.0 or Safari 3.0 or later Web browser USB 2.0 drive or other USB mass storage device
The following drive formats are supported: NTFS FAT32 Mac OS Extended Journaled and non-Journaled (HFS Plus) ext2/ext3
The DockStar network adapter works with most consumer home network equipment with no setup required. If you have a business-grade router in your home, you may need to manually adjust its network settings.
Note: USB drives that require password entry for access are not supported.
About the FreeAgent DockStar Network Adapter
FreeAgent Go drive dock
DockStar Network Adapter - Front View
FreeAgent Go drive dock: Convenient dock for your FreeAgent Go drive. LED: The light on the front provides information about its current state and notifies you when you have a message. Green blinking: the DockStar network adapter is starting up. Green solid: the network adapter is on and connected to the service. Amber solid: the network adapter started but failed to connect to the service; no Internet connection. Yellow blinking: There is a message for you. Sign in to your account to read the message.
USB port: Connect a USB 2.0 drive or other USB mass storage device. Reset button: Press this button if you need to restart the DockStar network adapter (normally not necessary). Insert a paper clip or other narrow device, and then press and release the button. The light on the front blinks for about 40 seconds and then returns to solid green.
DockStar Network Adapter - Rear View
Gigabit Ethernet port: Connects the DockStar network adapter to your router. Power: Connects the adapter to a power source. USB ports: Connect a USB 2.0 drive or other USB mass storage device.
2. Setting Up FreeAgent DockStar
Setting up your FreeAgent DockStar network adapter is easy. Simply connect the network adapter to your router and a power source and then activate your account. See Installing the DockStar Network Adapter on page 10 for complete instructions.
Make sure you have the following items before continuing:
FreeAgent DockStar Network Adapter
Installing the DockStar Network Adapter
1. Connect the Ethernet cable to your router and to the Ethernet port on the DockStar network adapter.
2. Connect the AC adapter to the network adapter and to a power source.
The light on the front of the adapter turns solid green, indicating that it is ready for activation. If the light is not green, wait about 60 seconds to make sure that the network adapter has had a chance to start up. If the light is amber, the network adapter is not communicating with the service or there is no Internet connection. See Troubleshooting on page 19 for more information.
3. Activate your DockStar network adapter. Go to www.seagate.com/activatemydockstar to complete the activation process, which includes registering your DockStar network adapter. At the end of activation, you are guided to the Pogoplug service page to complete the setup process. Follow the on-screen instructions. 4. Connect a drive to the DockStar network adapter.
Connect a drive
You can connect your FreeAgent Go drive or any compatible USB mass storage device at any timeeven after activation. The DockStar network adapter has three additional USB ports so you can connect up to four devices. If your external drive has its own power source, make sure that it is connected and turned on.
Note: Make sure that the drive you connect to the DockStar network adapter is formatted (most drives are). Drives cannot be formatted while connected to the network adapter.
Once connected, your USB drive automatically shows up in My library in the Pogoplug Web interface. You can change the name of your drive as it appears in the Web interface. (See the Pogoplug help for instructions.) You can also have your drive appear as a drive letter on your computer by using the drive application. See Accessing Your Content Using the Drive Application on page 16 for more details.
Note: Since your drive is now networked, your computer does not need to be powered on to access the content on your drive from other computers.
3. Using FreeAgent DockStar
Signing In to Your Account
Once you have activated the FreeAgent DockStar network adapter, you have access to your drive and its content. You can use your home computer, an iPhone, or any computer outside your home using a Web browser. Your home computer does not need to be on to access the network adapter remotely. This chapter provides information about using the DockStar network adapter with a FreeAgent Go drive, the Seagate Manager application, and includes information about features specific to the network adapter. For more complete instructions on using the Pogoplug featuresall of which are available to the DockStar network adapterclick the Help button on the menu bar once you have signed in to your account.
Go to http://dockstar.pogoplug.com to sign in and out of your account. You can bookmark the page to avoid entering the URL each time you want to sign in. Click the Help button located on the top menu bar if you need help using the features.
Resetting Your Password
Follow these steps if you forget your account password. 1. Launch your Web browser and type http://dockstar.pogoplug.com into the address bar. 2. Click Forgot your password? and then enter the email address used for your account. 3. Click Reset. A message is sent to your email account, with instructions for resetting your password.
Safely Removing Drives From the Network Adapter
It is important to eject a drive safely before unplugging it from the DockStar network adapter. This will prevent any loss of data or file system corruption. There are two ways to eject a drive safely using the Web interface: From the My library page: Locate the drive you want to eject in the drive navigation bar on the left side of the page and then click the Safely remove this drive icon next to the name of the drive. From the Settings page: Locate the drives attached to the network adapter and then click the eject link next to the drive you want to remove.
Allow about 20 seconds for the drive to complete any activity (or wait for the drive lights to turn off) before removing the drive from the network adapter.
Accessing Your Drive Content
With your drive connected to the DockStar network adapter, youre free to share whats on the drive with friends and family, and to access your content from a remote location. All the drives connected to the network adapter are viewable by anyone in your home network who accesses your drive using the drive application or Web browser. However, the people you share with outside of your home network can see only the contents you choose to share. The simplest way to access the network adapter is to use the Pogoplug Web interface. (See Signing In to Your Account on page 13.) You can, however, access the content on your drive using other methods, described below.
Enabling Windows File Sharing on the DockStar Network Adapter
You can access the network adapter on your local network without using the Pogoplug interface by setting up Windows File Sharing (WFS). This method is also beneficial in the event of a failed Internet connection.
Note: All users on your local network will have access to the content that is enabled for file sharing using this method.
You must first set up file sharing using the Pogoplug service. Thereafter, you can use Windows file sharing without having to sign in to your account. Each USB drive attached to the network adapter must be enabled for Windows file sharing. You can do this at any time, even if you chose not to subscribe to the Pogoplug service after the free first year. To enable Windows File Sharing: 1. Launch your Web browser and type http://dockstar.pogoplug.com in the address bar. 2. Sign in to your account. 3. Click the Settings button on the menu at the top. The Settings page opens. 4. Click WFS in the left pane. The Windows File Sharing page opens. 5. Select Active next to the device to which you want to allow access. Refresh your browser if you dont see the menu for setting access permission (in the following step). 6. Set the access permission to Read and write or Read only. (You can also disable file sharing be selecting Disabled.) Your permissions are set automatically once you make your selection. 7. Repeat the steps above for each USB drive attached to the DockStar network adapter.
You can also change the default workgroup name, SEAGATEGROUP, on this page.
8. Click Sign out to exit the Pogoplug service.
Accessing the DockStar Network Adapter Without Using the Pogoplug Service (Windows)
You can access the drives connected to the DockStar network adapter without using the Pogoplug Web interface. Follow these steps to set up local network access. 1. On the Windows taskbar, click Start > Network or right-click My Network Places > Explore. An Explorer window opens showing all computers on your network. 2. Locate and then double-click the computer name associated with your DockStar network adapter.
Note: Your DockStar network adapter name starts with the letters FADS (short for FreeAgent DockStar), followed by the last six alphanumeric characters of its MAC address. This 12 digit address, preceded by MAC:, is printed on the label on the bottom of network adapter.
You can now access each device connected to the network adapter. Access is regulated by the file sharing permissions you set using the Pogoplug service.
Accessing the DockStar Network Adapter Without Using the Pogoplug Service (Mac)
You can access the drives connected to DockStar network adapter from the Network window (without using the Pogoplug Web interface). Follow these steps to set up local network access. 1. Select Go from the menu bar at the top of the desktop. 2. Select Network from the menu. 3. Double-click Seagategroup. 4. Locate and then double-click the name associated with your DockStar network adapter.
5. If prompted, select the volume for the drive connected to the network adapter. 6. If an authentication screen displays asking for a password, click OK (you do not need to enter a password).
The volume is added to your desktop. Double-click the volume to access the devices connected to the network adapter.
Accessing Your Content Using the Drive Application
Though not required to use your DockStar network adapter, a convenient downloadable application is available that makes each drive connected to your network adapter look just like a drive that is directly connected to your computer. A shortcut is added to your desktop for easy access to all drives connected to the network adapter, as well as folders shared with you and folders you share with others.
Downloading the Drive Application
1. Go to http://dockstar.pogoplug.com and sign in to your account. 2. Once signed in to your account, click Downloads in the upper right corner of the menu bar. 3. On the Downloads page, select the appropriate software version for your computer and then click the Download for. button.
Note: If you are unsure if your Windows operating system is 32 or 64 bit, right-click My Computer and then select Properties on the menu. In the System Properties window, look at the information under System. If your system is 64 bits, it will say so. Otherwise, your system is 32 bits.
4. Follow the on-screen instructions to install the software. A Pogoplug icon appears in your system tray (Windows) or on your desktop (Mac) following installation. If updates are available for the drive application, an exclamation point is shown over the icon. Right-click the icon and then select Upgrade Now to update the application to the new version.
Using the Drive Application
1. Start the Pogoplug drive application: Windows: On the Windows taskbar, click Start > All Programs > Pogoplug > Pogoplug. Mac: Open Applications and then double-click the Pogoplug application.
The Pogoplug Preferences dialog box displays. 2. Enter the email address and password used for your account. 3. Click OK (Windows) or Save (Mac). A Pogoplug icon appears in your system tray (Windows) or on your desktop (Mac). An Explorer window opens if you are using Windows. Double-click the Pogoplug icon on your desktop if you are using a Mac. The following is shown:
Using the DockStar Network Adapter for Backup
(Windows) In the Address bar, your DockStar network adapter mapped to drive letter P: (unless this drive letter is already mapped to another device). The Files shared with me folder, which provides access to the files that others have shared with you. The USB mass storage devices connected to your network adapter, shown as folders.
You can use this window to access the files stored on the devices connected to your network adapter. The preferences dialog also provides these optional settings: Remember me: maintains email address and password settings Start on login: starts the drive application each time your computer starts Multi-drive mode: maps a drive letter to each USB mass storage device connected to the network adapter Active Copy: automatically copy your pictures, videos, music and other files to your drive whenever a file changes
See the Pogoplug help or the community forum at pogoplugged.com for more information about using Preferences.
Since the DockStar network adapter provides local and remote access to your drive, you can also use this networked storage space to back up new content from your computer. The following methods allow you to create new folders on your drive(s) connected to the network adapter, which you can use solely for backup. If later you decide to share your backed up content, its available. Your content is secure and can only be shared if you choose to do so. To back up using the Pogoplug Web interface, log in to your account, open My library and then click the Upload button. Click New Folder to create a new folder. To back up using the drive application, open the drive application, navigate to the drive to which you want to back up (for example, P:\Seagate FreeAgent Go) and then drag and drop your files onto the drive.
See Continuing Backups to Your FreeAgent Go Drive on page 18 for instructions on backing up to a FreeAgent Go drive that has a scheduled backup plan already in place.
Using Your FreeAgent Go Drive With the DockStar Network Adapter
A FreeAgent Go drive simply slides into the DockStar network adapter, making it easy to remove when you want to take the drive with you while on the go. When you use the network adapter with a FreeAgent Go drive, you can: Remotely access and share your files. Use an existing Seagate Manager Backup Plan to continue backing up content whether your FreeAgent Go drive is connected to your computer or to the network adapter. See Continuing Backups to Your FreeAgent Go Drive on page 18. Use a FreeAgent Go drive to back up multiple computers without having to disconnect and reconnect it.
When a FreeAgent Go drive with a scheduled Backup Plan is moved back and forth between your computer and the network adapter, the backup automatically continues to work. You must create a Backup Plan while the FreeAgent Go drive is connected to your computer before connecting the drive to the DockStar network adapter. However, you cant access backed up files stored in an encrypted folder. If your Backup Plan includes encryption, you must delete it in Seagate Manager and then create a new Backup Plan without encryption to continue to back up data on the FreeAgent Go drive when its connected to the network adapter.
Continuing Backups to Your FreeAgent Go Drive
There are a few things you have to do before you can continue backups to your FreeAgent Go drive while its connected to the DockStar network adapter. Register and activate your DockStar network adapter and create a user account. Update your Seagate Manager software to version 2.1.600 or later. Enable the network adapter for use with Seagate Manager by downloading the Pogoplug drive application for your operating system.
Updating your Seagate Manager Software
You must be using Seagate Manager software version 2.1.600 or later to back up to your FreeAgent Go drive while its connected to the network adapter. Follow these steps if you are using a FreeAgent Go drive for the first time. Otherwise, see Updating Seagate Manager From a Previous Version on page 19. 1. Connect your FreeAgent Go drive to your computer to install the Seagate Manager software. Start the Seagate Manager application if it does not automatically launch. 2. Check to see the version of Seagate Manager that was installed. The software version is shown in the lower right of the Seagate Manager screen.
3. If the software version is not 2.1.600 or later, see Updating Seagate Manager From a Previous Version.
Updating Seagate Manager From a Previous Version
Go to http://www.seagate.com and then locate Support Downloads to update Seagate Manager to version 2.1.600 or later.
Enabling the Network Adapter for Use with Seagate Manager
You must download and install the drive application on your computer so Seagate Manager can see the network adapter drive letter when the adapter is connected to your router. This application software displays all drives attached to the network adapter the same way it displays directly attached, or logical, drives. It also allows you to see and access all drives and folders shared with you in the Files shared with me folder.
Note: You must have already connected the DockStar network adapter to your router and activated your account. Go to http://www.seagate.com/activatemydockstar to activate.
1. Download the drive application. See Accessing Your Content Using the Drive Application on page 16 for instructions. 2. Open Seagate Manager and then go to the My Drives window. 3. Scroll down through your connected external drives and click DockStar. The DockStar network adapter is assigned to your P: drive if that drive letter is available. If the P: drive is not free, the network adapter is assigned the next available drive letter after that (Q:, R,: etc.). 4. Click Backup to create your Backup Plan. Once your Backup Plan is completed, your content continues backing up to your FreeAgent Go drive, whether its connected to the network adapter or your computer.
The DockStar network adapter is a plug and play device. However, in certain situations, the setup process may require extra attention. Below is a list of troubleshooting tips to assist you should you have any problems during installation. If the network adapter is connected to a power source and to a router but the light on the front is not solid green, try these troubleshooting tips: Ensure that the supplied power adapter is securely connected to the network adapter and to a power source. If you are using a power strip, make sure it is turned on.
Finding More Help
Check that one end of your network cable is securely connected to the Ethernet port on the network adapter and the other end is connected to a functioning port on your network router. If the network cable is securely connected and the light is amber, the network cable or the Ethernet port may not be functioning properly. To test this, connect the network cable to a different port on your router. If there is still no connection, try a different Ethernet cable or a different network. Make sure your router is turned on.
Ensure that your router gives out IP addresses to computers on your network (DHCP) and that DHCP is enabled on your router. DHCP is usually enabled on home networks. If it is not, you will have trouble connecting to the DockStar network adapter. If you need assistance enabling DHCP on your router, see your router documentation. You may have a firewall installed that blocks UDP, or UDP is disabled on your router. The DockStar network adapter will not function properly if you have a firewall setup that blocks the transmission of UDP packets or if UDP is turned off in your router configuration. The network adapter attempts to send outbound UDP packets through the default gateway assigned by DHCP to service.pogoplug.com port 4365. It expects to hear back UDP from the same host from the same port to the local port it sent them from (which is random). Most NAT (Network Address Translation) routers have UDP session management that allows outbound UDP to implicitly allow responses back to the source machine and port. If you have custom firewall rules set up on your router, you need to add a rule from the DockStar network adapter in and out to service.pogoplug.com port 4365. See your router documentation if you need help. Once the network adapter receives UDP responses to its initial request to the service, the LED should be solid green. The LED remains amber if UDP responses fail.
If the light is still amber, this means that there is an issue with the Internet connection or the network adapter is not connected to the Pogoplug service. Unplug the network adapter from the power source and plug it back in.
The DockStar network adapter is easy to use, but you may still have questions. Try one of these help locations if you cant find what youre looking for: Information about the Pogoplug services features is available by clicking the Help button located at the top of the Pogoplug Web interface. If you have any problems setting up or using the network adapter that are not answered here, contact Seagate Support at www.seagate.com/support. From there you can find answers to frequently asked questions and helpful articles about the DockStar network adapter.
A Account signing in 13 B backup 17 continuing with Seagate Manager 18 D DockStar about 5, 7 accessing from Mac without using service 15 accessing from Windows without using service 15 activating account 11 backing up to 17 connecting drives 11 enabling for use with Seagate Manager 19 front light 7 installing 10 USB ports 7 drive application downloading 16 setting up 16 drives connecting 11 safely removing 13 sharing 14
F files backing up 17 FreeAgent Go drive continuing backups 18 using with DockStar 18 H help 13 finding 20 P Pogoplug service about 5 R Resetting password 13 S safely removing drives 13 Seagate Manager updating software 18 system requirements 6 T troubleshooting 19 U USB ports 7 W Windows File Sharing enabling 14
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