English AM-300/400 QUICK SETUP GUIDE
For detailed instructions on setting up and using the AM-300/400, see the online guide on the CD-ROM. To open the guide, double-click the Manual folder on the CD-ROM, double-click English, and then doubleclick Online Manual.pdf. (Note: Acrobat Reader 5.05 or higher is required to view the manual.To install Version 5.05, double-click Acrobat Reader, English, and then ar505enu.exe on the CD-ROM.)
All company names and product names appearing in this setup guide are the trademarks of their respective owners.
Make sure you have the following items. If any are missing, contact your dealer or retailer.
Note: The shape of the line cord plug varies by country. An adapter (not shown) is provided in some countries. Telephone line Toner cartridge cord (AM-400

Attach the trays.

Drum cartridge

Output tray

Document feeder tray

Setup Guide

CD-ROM
When the tray stops, lift the end slightly and push in.
Important: Pull the scanner release toward you to release the scanner lock. Caution: Be sure to release the scanner lock before plugging in the power cord.
Plug the power cord into a standard, earthed power outlet. Note: The power outlet must be installed near the equipment and must be easily accessible.
AM-400 only: Connect the phone line cord to the TEL. LINE jack and a wall jack.
Italy: Use the provided adapter to connect the line cord to the wall socket.
Note: The shape of the power plug varies by country
Note: The shape of the line cord plug varies by country.

TEL. LINE TEL. SET

Install the toner cartridge and drum cartridge. 1. Press. Open the side cover and then the front cover.
2. Remove the drum cartridge from its packaging.
3. Insert the drum cartridge, sliding it along the guides.
4. Remove the toner cartridge from its packaging. Shake the cartridge side to side four or five times to distribute the toner evenly within the cartridge.
Caution! Do not touch the fusing unit under the side cover after the machine has been in operation, as it may become very hot.
Grasp this handle to push the cartridge in
5. Insert the toner cartridge, sliding it along the guides until it clicks into place.
6. Close the front cover and then the side cover.

7. Press then press

to select YES and
8. Reset the drum cartridge counter: a.Press

A MENU

. (This resets

once and then

the toner cartridge counter.)
until LIFE appears in the Display:

TONER EXCHANGED?

display. b. Press c. Press and then.
Press on the arrow mark to make sure the cartridge clicks into place

repeatedly to exit.

1:YES, 2:NO
Load paper. 1. Remove the output tray. 2. Insert a stack of paper into the tray, print side up.
The stack should not be higher than this line
AM-400 only: Set the date and time that appear in the fax mode display.
1. In the date and time display of fax mode (press

if needed to select fax

5. Enter a two-digit number for the hour (00 to 23) and a two-digit number for the minute (00 to 59). Example: 9:25 6. Press 7. Press

mode), press

2. Enter a two-digit number for the day ("01" to "31"). Example: the 5th
3. Squeeze the sides of the paper guide and slide it to the slot for the length of paper loaded.
4. Replace the output tray.

To clear a mistake press

Example: February
3. Enter a 2-digit number for the month.
4. Enter the year (four digits) Example:
PRINTED IN THAILAND (TCADH3785XHZZ)

English

Install the software on your computer. (The software allows the machine to be used as a printer and scanner.)
Note: A USB 2.0 or 1.1 cable is required to connect the machine to your computer. Please purchase this separately.
1. Make sure that a USB cable is not connected to the machine and your computer. (The cable will be connected in Step 11.)
If a cable is connected and a Plug and Play window appears, close the window and disconnect the cable.

If you installed the MFP drivers using a Custom installation and did not install Sharpdesk, the following window will appear. Click OK and go to Step 11.
Windows Me: This completes the installation of the software. Note: In the power management settings in the Control Panel, System stand by must be set to Never.
2. Insert the Sharp CD-ROM into your computers CD-ROM drive. 3. Windows XP: Click the start button, click My Computer, and double-click the CD-ROM icon. Windows Me/2000: Double click My Computer on the desktop and double-click the CD-ROM icon. 4. Double-click the setup icon ( ) in the CDROM window. 5. If the Language Selection window appears, select the language that you wish to use and click Next (the language selections will vary depending on your country or region). 6. Follow the on-screen instructions.
9. The following window will appear. Click Yes to restart

your computer.

Completing the installation on Windows XP 13. In Windows XP, the Found New Hardware Wizard will appear. Make sure that Install the software automatically (Recommended) is selected and click Next. Note for Windows XP SP2: The first window of the wizard will ask you if the wizard can connect to Windows Update. Select No, not this time and click Next.
10. The Search Setup Wizard will appear. Follow the on-screen instructions to create an index database for Sharpdesk.
When the Setup Type Selection window appears, select Standard to install all of the software components (this should normally be selected). If you only wish to install certain components, select Custom and then select the components that you wish to install.
11. Make sure that the machines power cord is not plugged in, and then connect the USB cable to the USB port on the machine and on your computer.
If a warning message appears regarding the Windows logo test, click Continue Anyway. 14. When the wizard finishes installing the software, click Finish to close the wizard.
15. After a brief interval, the Found New Hardware Wizard will appear again. Make sure that Install the software automatically (Recommended) is selected and click Next.
12. Plug in the machines power cord.
In Windows 2000/XP, if a warning message appears at any time regarding the Windows logo test or digital signature, be sure to click Continue Anyway or Yes.
Windows XP: Follow Steps 13 through 16 to complete the installation of the software. Windows 2000: This completes the installation of the software. Note: If a warning message regarding the Windows logo test appears (the warning may appear twice), click Yes each time the window appears. This will complete the installation of the software.
7. When the Finish window appears to indicate that the selected packages have been installed, click Close. 8. If the installation was a Standard installation, the

following window will appear. Click OK.
If a warning message appears regarding the Windows logo test, click Continue Anyway.
16. When the wizard finishes installing the software, click Finish to close the wizard. This completes the installation of the software on Windows XP.
Configure Button Manager (one of the programs installed in the above step) as the program on your computer that handles scanner events from the machine. Windows 2000 3. The SHARP AM-300/400 Properties appear. Click on the Events tab. 4. Select SC1 from the Select an event list. 5. In the Actions field, select Start this program and then select Sharp Button Manager I from the list of programs. Click Apply. 1. Click the Start button, point to Settings, and select Control Panel. 2. In the Control Panel, double-click Scanners and Cameras. 3. Select SHARP AM-300/400 and click Properties. 4. Click the Events tab in the SHARP AM-300/400 Properties. 5. Select SC1 from the Scanner events list. 6. In Send to this application, select Sharp Button Manager I.
Windows XP/Me 1. Click the start button, click Control Panel, and double-click Scanners and Cameras.
If Scanners and Cameras does not appear in Windows Me, click view all Control Panel options.
2. Right-click the SHARP AM-300/400 icon and select Properties.
If other applications appear in the list, make sure that none are selected.
6. Repeat Steps 4 and 5 for each of events SC2 through SC6. When finished, click the OK button. AM-400 only:
This is a facsimile product operating in German, Austrian, Swiss, French, Italian, Swedish, Finnish, Norwegian, Danish, Spanish, Portuguese, Greek, Hungarian, Dutch and Belgian analogue public switched telephone networks which follow the TBR21 Standard. Dies ist ein Faxprodukt fr den Betrieb in deutschen, sterreichischen, schweizerischen, franzsischen, finnischen, norwegischen, dnischen, spanischen, portugiesischen, griechischen, ungarischen, niederlndischen und belgischen ffentlichen, analogen Telefonnetzen, die den TBR21-Standard verwenden. Ce tlcopieur fonctionne sur les rseaux tlphoniques publiques commuts et analogiques allemand, autrichien, suisse, franais, italien, sudois, finnois, norvgien, danois, espagnol, portugais, grec, hongrois, hollandais et belge qui respectent la norme TBR21. Questo apparecchio facsmile funziona sulle reti telefoniche commutate pubbliche tedesche, svizzere, austriache, francesi, italiane, svedesi, finlandesi, norvegesi, danesi, spagnole, portoghesi, greche, ungheresi, olandesi e belghe che seguono lo standard TBR21. Detta r en faxmaskin som fungerar tillsammans med tyska, sterrikiska, schweiziska, franska, italienska, svenska, finska, norska, danska, spanska, portugisiska, grekiska, ungerska, hollndska och belgiska analoga kopplade telefonntverk som fljer TBR21-standarden. Tm on faksilaite, joka toimii analogisissa julkisissa yleisiss valinnaisissa verkoissa, jotka noudattavat TBR21 standardia, seuraavissa maissa: Saksa, Itvalta, Sveitsi, Ranska, Italia, Ruotsi, Suomi, Norja, Tanska, Espanja, Portugali, Kreikka, Unkari, Alankomaat ja Belgia. Dette er et faksprodukt som kan brukes i offentlige telenett som flger TBR21-standarden i flgende land: Tyskland, sterrike, Sveits, Frankrike, Italia, Sverige, Finland, Norge, Danmark, Spania, Portugal, Hellas, Ungarn, Nederland og Belgia. Dette er et faxprodukt, der fungerer i tyske, strigske, schweiziske, franske, italienske, svenske, finske, norske, danske, spanske, portugisiske, grske, ungarske, hollandske og belgiske analoge offentlig tilsluttede telefonnetvrker, som flger TBR21 Standarden. Este producto es un fax que funciona en las redes telefnicas pblicas conmutadas (RTPC) analgicas de Alemania, Austria, Suiza, Francia, Italia, Suecia, Finlandia, Noruega, Dinamarca, Espaa, Portugal, Grecia, Hungra, Pases Bajos y Blgica y que cumple la norma TBR21. Este fax est em funcionamento em rede telefnicas fixas pblicas alems, austracas, suas, francesas, italianas, suecas, finlandesas, norueguesas, dinamarquesas, espanholas, portuguesas, gregas, hngaras, holandesas e belgas, que cumpram com a Norma TBR21. , , , , , , , , , , , , , TBR21. Ez egy fax termk, amely nmet, osztrk, svjci, francia, olasz, svd, finn, norvg, dn, spanyol, portugl, grg, magyar, holland s belga analg telefonhlzatokban mukdtetheto, amelyek megfelelnek a TBR21 szabvnynak. Dit is een faxproduct dat werkt op het Duitse, Australische, Zwitserse, Franse, Italiaanse, Zweedse, Finse, Noorse, Deense, Spaanse, Portugese, Griekse, Hongaarse, Nederlandse en Belgische analoge openbaar geschakelde netwerk volgens de TBR21-standaard.

7. Click the Apply button. 8. Repeat Steps 5 through 7 for each of events SC2 through SC6. When finished, click the OK button.
The Declaration of Conformity can be viewed at the following URL address. Die Konformittserklrung kann unter folgender URL-Adresse eingesehen werden. Vous pouvez consulter la Dclaration de conformit sur Internet, ladresse ci-dessous. La Dichiarazione di conformit pu essere consultata allindirizzo URL riportato di seguito. verensstmmelsedeklarationen finns att lsa p fljande URL-adress. Yhdenmukaisuusvakuutus on nhtviss seuraavassa URL-osoitteessa. Samsvarserklringen ("Declaration of Conformity") finner du p flgende URL-adresse. Overensstemmelseserklringen kan ses p flgende URL-adresse. El documento de Declaracin de conformidad puede consultarse en la siguiente direccin URL. A Declarao de Conformidade pode ser visualizada no seguinte endereo URL. URL. A Megfelelossgi nyilatkozat megtekinthetik az albbi URL cmen. De Verklaring van Overeenstemming kan worden nagelezen op het volgende URLadres. http://www.sharp.de/doc/AM-400.pdf
An explanation regarding WEEE (information on disposal) is included in the online guide on the CD-ROM. Please read this information.

Scanning specifications

Scanner type Resolution CIS (Contact Image Sensor) 300/600 x 300 dpi, 300/600 x 600 dpi
Scan speed Black and white: 300/600 x 300 dpi: 6 sec/page (TWAIN scanning using the auto document feeder; 300/600 x 600 dpi: 6 sec/page Colour and grayscale: reading time only) 300/600 x 300 dpi: 22 sec/page 300/600 x 600 dpi: 22 sec/page
Compatibility Grayscale Colour
TWAIN, WIA 256 levels 24-bit colour

General specifications

Auto document feeder Computer connection Effective scanning width Effective printing width Display Paper tray capacity (A4-size plain paper) Power requirements Operating temperature Humidity Noise emission A4 size: 20 sheets max. (80 g/m2) USB 2.0 or 1.1 port (USB 2.0 or 1.1 cable must be purchased separately) 208 mm max. 202 mm max. 16-digit LCD display Approx. 250 sheets (80 g/m2) (At room temperature and normal humidity) 220 - 230 V AC, 50 Hz (U.K., Eire: 230 V AC, 50 Hz; Russia: 220 -240 V AC 50/60 Hz) 10 - 30C 20 - 85% RH German Products and Equipment Safety Law, Part 3:Noise emission: The max. Acoustic Noise is 70 dB(A) or less according to EN ISO 7779 Idle: 8.5W (AM-300) 9 W (AM-400) Maximum: 870 W Width: 475 mm Depth: 420 mm Height: 370 mm Approx. 12.7 kg (including trays and toner and drum cartridges)

Power consumption

Dimensions

Weight

As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification changes for product improvement without prior notice. The performance specification figures indicated are nominal values of production units. There may be some deviations from these values in individual units.
Important safety information
Do not disassemble this machine or attempt any procedures not described in this manual. Refer all servicing to qualified service personnel. Do not install or use the machine near water, or when you are wet. For example, do not use the machine near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool. Take care not to spill any liquids on the machine. Unplug the machine from the power outlet and consult a qualified service representative if any of the following situations occur: - Liquid has been spilled into the machine or the machine has been exposed to rain or water. - The machine produces odours, smoke, or unusual noises. - The power cord is frayed or damaged. - The machine has been dropped or the housing damaged. Do not allow anything to rest on the power cord, and do not install the machine where people may walk on the power cord. This machine must only be connected to a 220 - 230 V, 50 Hz, earthed outlet (U.K., Eire: 230 V, 50 Hz; Russia: 220 - 240 V, 50/60 Hz). Connecting it to any other kind of outlet will damage the machine. Never insert objects of any kind into slots or openings on the machine. This could create a risk of fire or electric shock. If an object falls into the machine that you cannot remove, unplug the machine and consult a qualified service representative. Do not place this machine on an unstable cart, stand or table. The machine could be seriously damaged if it falls. The power outlet must be installed near the equipment and must be easily accessible. AM-400 only: Never install telephone wiring during a lightning storm. Never install telephone sockets in wet locations unless the socket is specifically designed for wet locations. Never touch bare telephone wires or terminals unless the telephone line has been disconnected at the network interface. Use caution when installing or modifying telephone lines. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. Do not use a telephone to report a gas leak in the vicinity of the leak.

CONTRAST key Press this key to select a contrast setting when making a copy (page 59) or sending a fax (page 80). REDIAL key Press this key followed by the Start key to automatically redial the last number dialled (page 74). Stop key Press this key to cancel an operation before it is completed. COPY key Press this key to select copy mode (page 55). SCAN key Press this key to select scan mode (page 126). HELP (FAX key and SCAN key) Press the FAX key and SCAN key simultaneously to print the HELP list, a brief guide to the operation of the machine. FAX key Press this key to select fax mode (page 70). When in fax mode, press this key to select the Line Monitor function (page 81). Alarm indicator This blinks when the toner cartridge is nearly empty or the drum cartridge is near or at the end of its life. This lights steadily when the toner cartridge is empty, the machine is out of paper, the print compartment cover is open, or when a paper jam has occurred (a message will appear to indicate the problem). DUPLEX SCAN key Press this key to copy (page 60) or fax (page 81) multiple two-sided pages. PRINT STOP key Press this key to cancel a print job sent to the machine from a computer (page 106). ENTER key Press this key to enter or select a setting. BROADCAST key Press this key to send the same fax to multiple destinations (page 90).
SPEED key Press this key to dial a fax number using an abbreviated 2-digit Speed Dial number (page 72). Number keys Use these keys to enter the number of copies, dial fax numbers, and enter numbers and letters when storing auto-dial numbers. Start key Press this key when you are ready to begin copying, faxing, or scanning. The key can also be pressed in the date and time display of fax mode to show the percentage of memory currently used.
A Look at the Operation Panel (AM-300)

E-SORT

PRINT STOP ZOOM
Display This displays messages and prompts to help you operate the machine. E-SORT key Press this key when making multiple copies to have the copies collated (sorted into sets with the pages ordered 1, 2, 3., 1, 2, 3., etc.) (page 60). CONTRAST key Press this key when making a copy to select a contrast setting (page 59). QUALITY key When making a copy, press this key to select the type of original you are copying (TEXT or PHOTO) (page 59). Right/left arrow keys: When making a copy, press either of these keys after selecting an enlargement/reduction setting with the ZOOM key to increase or decrease the setting by 1% (page 58). MENU key Press this key, followed by the left or right arrow key, to access special functions and settings. Stop key Press this key to cancel an operation before it is completed. COPY key Press this key to select copy mode (page 55).

7. When the Finish window appears to indicate that the selected packages have
been installed, click Close.
8. If the installation was a Standard installation, the following window will

appear. Click OK.

If you installed the MFP drivers using a Custom installation and did not
install Sharpdesk, the following window will appear. Click OK and go to Step 11.
9. The following window will appear. Click Yes to restart your computer.
10. The Search Setup Wizard will appear. Follow the on-screen instructions to
create an index database for Sharpdesk.
11. Make sure that the power cord of the machine is not plugged in (the machine
is powered off), and then connect the USB cable.
Insert one end of the USB cable into the USB port on the machine and the
other end into your computers USB port.
Do not connect the AM-300/400 to a hub to which another AM-300/AM-400
is connected. If this is done, the AM-300/400 will not operate correctly.
If you find that your computer does not recognize the machine or operation
is unstable, try connecting the USB cable to a different USB port on your computer, or try a different USB cable (use the shortest possible cable).
12. Plug in the power cord of the machine. This completes the installation of the

software.

Sharpdesk online guide
For information on using Sharpdesk, view the Sharpdesk online guide on the CD-ROM. To view the online guide, open the Manual folder and then the English folder on the CD-ROM, and double-click SDUG_Eng.pdf.

Removing the software

In the event that you need to remove the software from your computer, follow the steps below.
To remove the software, you must log in using the same user name as
when you installed the software.
1. Disconnect the USB cable from your computer and the machine. 2. Open the Control Panel and select Add or Remove Programs (or Add/

Remove Programs).

3. Select SHARP AM-400 Series MFP Driver (or Sharpdesk) from the list, and
click the Change/Remove button (or the Add/Remove button).
4. Click OK to confirm the removal.
Using the Machine as a Shared Printer on a Network
If the computer to which the machine is connected is on a network, the machine can be used as a shared printer by other computers on the network. To use the machine as a shared printer on a network, you must: 1. Configure settings on the computer (the print server pc) that is directly connected to the machine. 2. Install the printer driver using Add Printer on all other computers (the clients) that will use the machine as a printer.
If you have not yet installed the software on the print server pc and
connected the machine to the print server pc with a USB cable, do so as explained in the previous section (beginning on page 28) before completing the procedures in this section. Note: The clients (the computers that are not connected directly to the machine) must be running the same version of Windows or a version that is older than the print server pc.

To enter a lower case letter, continue pressing the key for the letter until the
lower case letter appears. To enter one of the following symbols, press or repeatedly: # @. - _ / ! $ % & ( ) + , : ; = ? [ ] { } + Note: National characters of the selected display language will appear at the end of the symbol list. (For some languages, no national characters will appear.)
Setting the Date and Time (AM-400 only)
The date and time appear in the fax mode display and are printed at the top of every page you fax. Set the date and time as explained below.
If you will not be using fax mode, the date and time do not need to be set. Note that the date and time will need to be reset if the machine is
unplugged or a power failure occurs. When the date and time need to be set, the following messages appear in fax mode:
01/01 00:00 FAX DATE/TIME UNSET
The currently set date appears:

DATE 01-01-2005

Enter a two-digit number for the day (01 to 31). Example: the 5th

DATE 05-01-2005

To correct a mistake, press
Enter a two-digit number for the month (01 for January, 02 for February, 12 for December, etc.). Example: February

DATE 05-02-2005

Enter the year (four digits). Example: 2005
The currently set time appears (example):

TIME 00:00

Enter a two-digit number for the hour (00 to 23) and a two-digit number for the minute (00 to 59). Example: 9:25

05-FEB 09:25

to start the clock.

2: OWN NUMBER

Note: In Germany, Italy, France and Poland, the time setting will change automatically at the beginning and end of summertime.

General Machine Settings

Ringer (AM-400 only)
Like a telephone, the machine will ring to alert you when a call comes in. To adjust the volume of the ringer or turn it off, follow the steps below.

Press Poland).

(Press

in Russia and

1: HIGH
Press a number key to select the desired volume setting: : HIGH : MIDDLE : LOW : OFF
The display briefly shows your selection, then:

4: ALARM VOLUME

Alarm volume (AM-400 only)
The machine sounds a three-beep alarm to alert you when an error occurs during fax transmission or reception. To adjust the volume of the alarm or turn it off, follow the steps below.
Press a number key to select the desired volume setting: : HIGH : LOW : OFF

Auto clear

After a fax or copy job is completed, the machine will automatically return all temporary copy settings or all temporary fax settings to the default settings if 60 seconds elapses without any keys being pressed on the operation panel. If desired, you can change the amount of time that must elapse to 30 seconds or 120 seconds, or turn auto clear off so that temporary settings are never automatically cleared.

COPY SETTING

until the display at right appears.

1:ON, 2:OFF

to select ON.)

ON SELECTED

(To turn off Duplex Scan, press
AM-400: To select Duplex Scan, press ON appears, and then press

DUPLEX SCAN

once or twice so that DUPLEX SCAN

DUPLEX SCAN ON

Permanent Copy Settings
The following copy settings remain in effect until they are changed. These settings do not revert to the default settings when the auto clear time elapses or when is pressed.
Default copy quality setting
The default quality setting (page 59) is TEXT (this is the setting that is used if you do not make a selection). If desired, you can change the default quality setting to PHOTO.

1: TEXT

Select the default quality setting: TEXT: PHOTO:

2: COPY RESO.

Copy resolution
The copy resolution is initially set to 300 dpi. If you need a sharper image, follow the steps below to change the setting to 600 dpi.

1: 300 DPI

Select the resolution setting: 300 DPI: 600 DPI:

3: COPY CONTRAST

Default copy contrast setting
The default contrast setting (page 59) is medium (this is the setting that is used if you do not make a selection). If desired, you can change the default contrast to a higher or lower level.
until the display at right appears. Press.
to decrease the default contrast level, or

to increase the

default contrast level.
Using the Auto Document Feeder
Size and weight of originals that can be fed through the auto document feeder
Minimum document size: Minimum size

148 mm

Minimum weight

182 mm

52 g/m
Maximum document size: The maximum size and weight of documents that you can load in the document feeder depend on how many sheets you load. Up to 20 sheets at once: Size: A4 (210 x 297 mm) Max. weight: 80 g/msheet at a time (manual feeding): Max. size: 216 x 356 mm Max. weight: 157 g/m2
Letters or graphics on the edges of a document will not be scanned.(The maximum scanning width is 208 mm, and the top and bottom 4 mm of the document cannot be scanned.)

208 mm

Letters in the shaded area will not be scanned.

BYPASS PAPER!

IF COPY, PRESS SET PAPER SIZE
until the correct size appears in the display.
Changing the size setting: If you need to change the size setting, press
(if the number of copies setting is other than 1, press PAP. SIZE RESET? will appear. Press the paper size. twice). to select YES and then reset
Select temporary copy settings as needed and then press copying.

to begin

If you placed multiple originals in the auto document feeder or set the
number of copies to more than 1, copying will stop after the first copy is made and the display will alternately show SET BYPASS PAPER and the required paper size. When you insert the next sheet or envelope in the bypass tray, the next copy will start automatically.
Insert the sheet or envelope into the bypass tray as shown with the print side face down.

Sending a Fax

Follow the steps below to send a fax. To dial the fax number of the receiving machine, you can either directly enter the number with the number keys (Direct Keypad Dialling), or press number (Speed Dialling).
and enter a two-digit Speed Dial
To use a Speed Dial number, you must first store the number in the
machine as explained on page 75.
You can perform the following procedure even when the machine is already
busy sending or receiving a fax. In this case, the fax transmission will be stored in the machines memory and performed once all previously stored jobs have been completed.

10/03 11:37 FAX

Date and time

Reception mode (page 98)

aligned with the centre mark on the document guide, and then close the cover. Using the auto document feeder: Adjust the document guide to the width of your original(s), and then insert the originals face up into the feeder.
auto document feeder and the types of originals that can be used, see pages 65 to 67.
If an original is placed in both the auto document feeder and on the
document glass, the original in the auto document feeder will be faxed.
When the document glass is used to send a fax, the document image
printed by the receiving machine may be reduced slightly more than when the auto document feeder is used, and there may be a slightly larger margin at the bottom of the page (this will depend on the size of paper used by the receiving machine).

3. Sending Faxes

The default temporary fax settings are as follows. To change a setting, see Selecting Temporary Fax Settings on page 80.

Resolution: STANDARD

(Note: The default resolution setting can be changed as explained on page 87.)

If the document glass is used, only one page can be transmitted. If needed, select the resolution and/or contrast.
Depending on the setting of the other machine, you will either hear a fax tone or the other person will answer.
If the other person answers, ask them to press their Start key. This causes
the other machine to issue a fax tone.
When you hear the fax tone, press on the machine.

MANUAL MODE

1:SEND, 2:RECEIVE
to select SEND. Replace the extension phone.

Transmission will begin.

Pick up the extension phone, listen for the dial tone, and dial the fax number of the receiving machine using the keypad of the extension phone.
Broadcasting (Sending a Fax to Multiple Destinations)
This function allows you to send the same fax to as many as 100 different destinations in just one operation.
When sending to multiple destinations, only destinations that have been
stored as Speed Dial numbers can be selected (full fax numbers cannot be dialled).
If needed, select temporary fax settings such as the resolution and

contrast.

BROADCAST MODE

ENTER SPEED # OR

SELECT BY
Select a destination using one of the methods below.
Enter the 2-digit Speed Dial number of the destination. Press
until the name of the destination appears in the display
(if no name was stored, the number will appear).
to store the destination.
Repeat Steps 4 and 5 for each of the other destinations to which you wish to send the fax (maximum of 100).
To check your selected destinations, press
to scroll through them. To.
delete a destination, scroll to the destination and then press
A Transaction Report is automatically printed out after Broadcasting is
completed. Check the "Note" column of the report to see if any of the destinations are marked "Busy" or have a communication error code. If so, send the document to those destinations again.
Broadcasting using a Group Key
If the fax machines to which you want to broadcast have all been programmed into a Group (see Storing numbers in a Group which follows), you can perform the broadcasting operation using the following simplified procedure:

Polling (Requesting a Fax Transmission)
Polling allows you to call another fax machine and have it send a document (previously loaded in the machines feeder or stored in memory) to your machine without assistance from the operator of the other machine. Hint: Polling is useful when you want the receiving fax machine, not the transmitting fax machine, to bear the cost of the call.
To use the polling function, the other machine must be capable of being

polled.

Before polling, make sure the other machine is set up to receive your

polling request.

POLLING
Dial the number of the machine that you want to poll using one of the following methods:
Enter the full fax number and press Press Press
, enter a 2-digit Speed Dial number, and press
until the name of the party appears in the display (or.
the number if no name was stored), and press

5. Special Functions

Being Polled (Memory Polling)
Your machine will call the other machine and receive the fax.
To let another fax machine poll your machine, you must first store the document in memory using the following procedure. Transmission will take place when the other fax machine calls your machine and activates polling. You can choose whether to allow polling only once, or an unlimited number of times. In the latter case, your machine can be used as an electronic "bulletin board".
If you allow polling only once, the document(s) will be automatically cleared
from memory after polling. If you allow polling an unlimited number of times, the document will remain in memory until you clear it as explained in the following section, Clearing a memory polling document.

1: ONCE, 2: REPEAT

to allow polling only once, or

to allow polling an

unlimited number of times.
If needed, select the resolution and/or contrast (otherwise, skip this step).
The document is scanned into memory. Make sure the reception mode is set to FAX ONLY (see page 98). (When
the polling fax machine calls, the machine must answer automatically in order to transmit the document.)
Clearing a memory polling document
To clear a memory polling document from memory, follow these steps:

Button Manager I for each event). When finished, click the OK button to close the window.
To make the new scanner event settings take effect, you must restart your

computer. Windows Me

1. Click the Start button, point to Settings, select Control Panel, and then
double-click Scanners and Cameras.
If Scanners and Cameras does not appear in the Control Panel, click view
all Control Panel options.
2. Right-click the SHARP AM-300/400 icon and select Properties. 3. The SHARP AM-300/400 Properties appear. Click on the Events tab. 4. Select SC1 (scan menu SC1) from the Select an event list.
5. In the Actions field, select Prompt for which program to run.
6. Click the Apply button. 7. Repeat Steps 4 through 6 for each of events SC2 through SC6 (select Prompt
for which program to run for each event). When finished, click the OK button to close the window.
8. When you begin scanning after selecting one of the scan menus on the
operation panel, the following window will appear on your computer. Select Sharp Button Manager I for the program to launch. In addition, to stop the window from appearing each time you use that scan menu, select Always use this program for this action.
Scanning a document from the operation panel

to select scan mode.

SCAN
The currently selected scan menu appears

SCAN : SC1

clean. Any dirt, fingerprints, hair, or other debris may affect the quality of the scanned image. Using the auto document feeder: Adjust the document guide to the width of your original(s), and then insert the originals face up into the feeder.
auto document feeder and the types of originals that can be used, see pages 65 to 67. Note: If an original is placed in both the auto document feeder and on the document glass, the original in the auto document feeder will be used.
until the desired scan menu appears in the display.

Example: Press

once for SC2:
If the selected scan menu has been set to display the TWAIN driver
settings on your computer (page 129), adjust the settings as desired on your computer and then click the Scan button (see page 115).
The document is scanned. The corresponding application starts on your
computer and the image appears in that application.
Configuring Button Manager settings
Follow the steps below to configure or change the settings of any of the six preset scan menus of Button Manager.

Transaction Report print condition
You can change the condition under which a Transaction Report is printed out. Follow the steps below.

1:TX/RX REPORT

1: ALWAYS PRINT
(Selections appear alternately)
Press a number from ALWAYS PRINT SEND ONLY ERROR ONLY NEVER PRINT
to select the condition for printing. A report will be printed after each transmission, reception, or error. A report will be printed after each transmission. A report will be printed only when an error occurs. A report will never be printed.

2: ACTIVITY LIST

Auto print-out of Activity List
You can set the Activity List to print automatically whenever information on 30 fax transactions has accumulated. (The Activity List can still be printed on demand at any time.) Follow these steps:

1: AUTO PRINT:YES

to turn on auto print, or

to turn it off.

9. Maintenance
Cleaning the Scanning Glasses and Rollers
Any dirt, fingerprints, or other small debris on the scanning glasses will degrade the quality of copies, faxes, and scanned images, and increase scanning time. Clean the document glass and the scanning glass in the auto document feeder regularly as explained below.
Cleaning the scanning glass in the auto document feeder
Squeeze the cover release and open the auto document feeder cover. Open the document glass cover.
Wipe the parts indicated in white below (scanning glass, rollers, and white backplate) with a clean cloth.
Make sure that all dirt and stains (such as correcting fluid) are removed.
Dirt and stains will cause vertical lines on transmitted images and copies.
If the scanning glass is difficult to clean If you find it difficult to remove dirt from the scanning glass, you can try moistening the cloth with isopropyl alcohol or denatured alcohol. Take care that no alcohol gets on the rollers.

Maintenance

Close the auto document feeder cover, pressing down on both sides to make sure it clicks into place. Press down on the marks
Cleaning the document glass
Open the document glass cover and clean the document glass by wiping it with a soft, dry cloth (be sure not to use a cloth that will scratch the glass). If needed, moisten the cloth with isopropyl alcohol or denatured alcohol.
Cleaning the print rollers
Clean the print rollers frequently to prevent smudges or other dirt from appearing on your output. To clean the rollers, press the side cover release to open the side cover, and then clean the rollers indicated below with a clean cloth.

Cleaning the housing

Wipe the external parts and surface of the machine with a dry cloth. Caution!
Do not use benzene or thinner. These solvents may damage or discolor the

machine.

Cleaning the paper feed roller

Problems and Solutions

Line error (AM-400 only)
Problem LINE ERROR appears in the display. Solution A line error occurs when your machine cannot communicate correctly with the other fax machine. The error is usually due to a problem on the phone line. Try the transaction again. If the error persists, check the following: Check the connection. The cord from the TEL. LINE socket to the wall socket should be no longer than two metres. Make sure there are no modem devices sharing the same telephone line. Check with the other party to make sure their fax machine is functioning properly. Have your telephone line checked for line noise. Try connecting the machine to a different telephone line. If the problem still occurs, your machine may need service.
Dialling and fax transmission problems (AM-400 only)
Problem No dial tone when you pick up an extension phone connected as explained on page 19, or use the line monitor function. Dialling is not possible. Solution Make sure that the telephone line is properly connected to both the TEL. LINE socket and the wall socket (see page 17). Make sure that the telephone line is good.
Make sure the power cord is properly plugged into a power outlet. Make sure that the telephone line is properly connected to both the TEL. LINE socket and the wall socket (see page 17).
The power is on, but no transmission takes place.
Make sure that the receiving machine has paper. Make sure that the telephone line cord is plugged into the TEL. LINE socket, and not the TEL. SET socket. If the receiving machine is in manual mode with no attendant, reception will not be possible. Check the display for error messages. If an extension phone is connected as explained on page 19, pick up the phone and check for a dial tone. Dial the receiving machine using the phone and make sure that it is responding (you should hear a fax tone). If an extension phone is not connected, use the Line Monitor function (see page 81).
Nothing is printed at the receiving end.
Make sure that the document for transmission is placed face down if you are using the document glass, or face up if you are using the auto document feeder. Noise on the telephone line may cause distortion. Try sending the document again. Make a copy of the document on your machine. If the copy is also distorted, your machine may need service.

A distorted image is received at the other end.
Fax reception problems (AM-400 only)
Problem The machine doesn't receive faxes automatically. The power is on, but reception does not take place. The paper comes out blank when you receive a fax. Solution Make sure that the reception mode is set to FAX ONLY (see page 98).
Make sure that the document is loaded properly in the feeder of the transmitting machine. Make a copy or print a report to confirm the printing ability of your machine. Ask the other party to send higher contrast documents. If the contrast is still too low, your machine may need service. Make a copy or print a report to check your machines printing ability. The toner cartridge may need replacement.
The received document is faint.
Received images are distorted.
Noise on the telephone line may cause distortion. Have the other party try sending the document again. Make a copy or print a report on your machine. If the copy or report is also distorted, your machine may need service.
When a fax is received, the size of the printed document image does not match the size of the paper. No reception occurs when polling is attempted.
Make sure that an appropriate reception ratio setting has been selected (see page 101).
Make sure the transmitting machine is in automatic reception mode. If the transmitting machine has polling security, make sure that your fax number has been entered both in your machine (see page 46) and in the transmitting machine.
Make sure that the telephone line cord is plugged into the TEL. LINE socket, and not the TEL. SET socket.

Copying problems

Problem The quality of copies is poor and/or dark vertical lines appear when the document feeder is used. The paper comes out blank when you make a copy. Solution Any dirt or material on the scanning glasses will cause spots or lines to appear on copies (and on transmitted faxes and scanned images). Clean the scanning glasses as explained on page 137. If you are using the document feeder, make sure the original is placed face up in the feeder. If you are using the document glass, make sure the original is placed face down on the glass. The size of the printed document image does not match the size of the paper. Dots appear at regular intervals on copies. A copy is faint. Make sure an appropriate enlarge/reduce setting is selected (see page 58).
The drum cartridge may be damaged. Replace the drum cartridge. Adjust the contrast setting (see page 59). If output is generally faint, the toner cartridge may need replacement.

General problems

Problem Nothing appears in the display. Solution Make sure the power cord is properly plugged into a power outlet. Connect another electrical appliance to the outlet to see if it has power. The machine does not respond when you press any of its keys. Automatic document feeding does not work. If a beep sound is not made when you press the keys, unplug the power cord, wait at least 5 seconds, and then plug it in again. Check the size and weight of the document (see page 65).

Take care not to touch or allow other
objects to contact the drum (the green cylinder). This may damage the drum.
If the jammed page cannot be pulled and rotate the white knob in the direction shown to feed the jammed page out into the output tray. out directly, open the front cover
After the jammed page has been removed, push the two heater roller release levers back up.
Close the front cover (if you opened it) and then the side cover.
Note: If you find that another paper jam occurs immediately after clearing a paper jam, open the side cover and then the front cover and remove the jammed paper as explained above. With the front cover and side cover still open, remove the output tray and remove the printing paper from the paper tray. Replace the output tray and close the front cover and then the side cover. Remove the output tray once again, fan the printing paper, replace it in the paper tray, and then replace the output tray.
Activity List, 132 Activity List, Auto Print Out, 136 Alarm volume, 51 Audible signals, 152 Auto clear, 52 Auto document feeder Document restrictions, 66 Document sizes, 65 Loading document, 66 Automatic redialling Line busy, 83 Line error, 85 Direct Keypad Dialling, 72 Display messages, 150 Document glass, cleaning, 138 Document guides, 66 Document guides, bypass tray, 68 Document, maximum scanning size, 65 Drum cartridge Installing, 21 Replacing, 142 Duplex Scan, 60, 81
Enlarging a copy, 58 Envelopes Copying on, 67 Printing on, 111 E-Sort, 60 EXT. TEL reception mode, 100 Extension phone Connecting, 19 Using to send a fax, 88
Broadcasting, 90 Button Manager settings, 127
Cancelling a fax job, 82 Cancelling a print job, 106 Cards Copying on, 67 Printing on, 111 Checking a fax job, 82 Collating sets of copies, 60 Contrast, copy, 59 Contrast, default for copying, 64 Contrast, fax, 80 Copies, making, 55 Copies, number of, 59 Copy settings, default, 56 Copying on cards, 67 Copying on envelopes, 67
FAX ONLY reception mode, 99 Fax settings, default, 72
Group Keys, 92 Group List, 133
Halftone setting, 80 Housing, cleaning, 139
Date, setting, 48 Dialling Direct Keypad, 72 Search, 72 Speed, 72

Jams, clearing, 153

Key tone off, 53
Language used in display, 54 Letters, entering, 47, 76 Line error, 145 Line Monitor, 81, 88 Loading paper, 26
Memory, substitute reception to, 102
Line busy, 84 Line error, 86 Reception mode EXT. TEL mode, 100 FAX ONLY mode, 99 Reception Ratio setting, 101 Reducing a copy, 58 Resolution, copy, 63 Resolution, default for fax, 87 Resolution, fax, 80 Ringer volume, 50