Advanced Digital Document System
More Speed. Increased Power. Stellar Performance.
Introducing the new Sharp AR-810 IMAGER Advanced Digital Document System. With more speed and unparalleled print processing power, this ultra-fast dynamo delivers amazing productivity to the workplace. With an amazing 81 ppm output, robust feature set, flexible finishing options, and new Sharp-developed software utilities, you can easily meet the requirements of todays business and add the capabilities you need as your business evolves. And with Sharps world-famous reliability and superior dealer service, you can depend on the AR-810 IMAGER to provide stellar performanceday after day.
With our fastest print speed, the Sharp AR-810 IMAGER delivers the performance that busy offices and workgroups require.
Advanced performance to keep your workflow moving.
Designed to meet the demanding requirements of high-volume environments, the new AR-810 IMAGER delivers the performance you need to manage even the largest projects with ease. With a lightning-fast 81 ppm print speed and a maximum online paper capacity of 7,600 sheets (with options), this versatile copier provides fast, reliable outputso business never has to wait. 3,500 total online paper capacity (standard) 3.2 seconds first copy time 81 ppm print speed 32 MB RAM Copier Memory 10 GB hard drive All paper sources can accept up to 110 lb. Index 100-Sheet Reversing Automatic Document Feeder High monthly copy/print volume of 500,000 sheets
Two 500-sheet adjustable trays and one tandem 2,500-sheet tray are standard.
Exceptional image quality for documents that get noticed.
With one of the highest print resolutions in its class, the AR-810 IMAGERs 2400 dpi resolution produces documents with exceptional clarity and detail. Plus, with automatic compensation for contrast and density, you get consistent image quality from start to finish. Razor-sharp 2,400 dpi resolution (with smoothing technology) Scan Once, Print Many technology 256 level grayscale Photo Mode Automatic Exposure Control Automatic Process Control
The 4,000-sheet large capacity tray increases the online paper to an impressive 7,600 sheets.
Unique modular service kits minimize service downtime, and protect your investment.

more speed

stellar performance
Network connectivity for advanced document control.
The AR-810 IMAGER is flexible, so it can easily adapt to your evolving business needs. When youre ready for connectivity, simply add the powerful print controller (optional upgrade) to transform the AR-810 IMAGER into a lightning-fast network printer. For advanced document control, the AR-810 IMAGER is fully integrated with most of Sharps Administration Utility Suite. Sophisticated, yet easy-to-use, these powerful tools enable you to manage, monitor, and streamline your workflow like never beforeincreasing overall productivity.

AR-810

connectivity

Network

Printer Administration Utility Designed for Network Administrators, this desktop utility enables administrators to monitor network conditions and track printing usage for accounting purposesright from the convenience of their desktop. It also provides tools to speed up the installation and configuration of IMAGERs on the network.

Simple prompts allow you to select paper size, number of copies, paper orientation, order of printing and zoom ratio right from your desktop.
Print Driver screens are easy to understand and allow users to select paper size, number of copies, orientation, finishing options, and moreright from their desktop.
Printer Status Monitor A utility which enables users to check printer availability, paper levels, and other options right from their desktop. It even notifies you when your job is complete!

a complete

solution
Whether you need advanced utilities for central reprographics, or security features for confidential printing, the AR-810 IMAGER provides the versatile features you needwith the speed, power and productivity your business requires. Solution-oriented options include: Variable Data Printing with Fiery FreeForm and Atlas PrintShop Mail Centralized Print Job Management with EFI Command Workstation Job Accounting with Print Accounting Server Software Print Queue Management with EFIs Velocity or Callisto Print securely and remotely via the Internet with EFIs PrintMe solution
The AR-810 IMAGER is so much more than just a copier or network printer. With integrated software, the AR-810 IMAGER is a cost-effective print management solution for central reproduction departments and busy offices and workgroups, no matter what sector of business your company services. The AR-810 IMAGER can easily produce proposals, reports, seminar leave-behinds, even extensive human resource materials like benefits packages and manuals, quickly and professionally. Youll spend less money outsourcing, and retain more control. Best of all, the AR-810 IMAGER is compatible with standard operating systems and protocols, so its easy to network this speedy performer into your current infrastructure.

user-friendly

control panel
The easy-to-use touch-screen LCD display guides users through features and options with simple prompts and a convenient HELP key. A Graphic Service Guidance System provides step-by-step instructions for replacing toner, removing misfeeds, and more.
Built-in efficiency to streamline your workflow.
The AR-810 IMAGER offers powerful features to meet the needs of busy workgroups and production departments. For added productivity, the Stackless Automatic Duplexing Unit efficiently makes double-sided copies, saving time and paper. With the Job Build mode, users can scan up to 1,000 letter-size originalsso even large jobs wont slow down your workflow. And with the Job Interrupt feature, you can interrupt the current job to make a copy, so you can quickly get back to work. Engineered to keep your IMAGER running at peak performance, the AR-810 IMAGER features innovative modular service kits. These technician-replaceable components minimize service downtime, so your workflow keeps moving.

versatile

software
Send to E-mail Send to Desktop Send to FTP

network scanning

With the optional Scan Accelerator Board (AR-SB1) and Hard Drive Expansion Kit (AR-PK3), you can instantly scan and distribute documentssaving time and money on mail and courier costs. With network scanning, you can send scanned files to your desktop, e-mail address, or FTP site with the touch of a few buttons.
Sharps proprietary software, Sharpdesk 3.0 delivers comprehensive, easy-to-use tools to edit, integrate and distribute scanned documents, regardless of the varied applications in which they were created.
Sharpdesk 3.0 Use Sharpdesk to organize, annotate, edit and combine your files before you print, e-mail, or store them. Easily manipulate photos in Image Editor or scan text with OCR feature. Sharpdesks new search and index capabilities enable you to locate a Sharpdesk file quickly and easily.
p r i n t c o n t ro l l e r a t - a - g l a n c e
Macintosh & UNIX (Sun, HP) Client Support Pentium III 500 MHz Processor PCL6TM, PCLXL (standard) Postscript Level III (optional) Supports Sharp Printer Administration Utility, Printer Status Monitor and Sharpdesk (Optional) N-Up Printing Automatic Trayless Duplexing (short or long edge) Page Enlargement/Reduction Modes Reverse Order Printing Watermark Feature Confidential/Secure (PIN) Printing Capability Automatic Language Switching Automatic Tray Switching Booklet Printing Mode Grouping for Tabulating Print Jobs Margin Shift SNMP Compliant Tab Printing from Paper Trays and Bypass
Flexible Finishing Options for professional results.
Do your documents require finishing? Because of its modular design, you can easily add various finishers to the AR-810 IMAGER. Automate document handling with stapling, saddle-stitching, and center-folding. You can even add the optional hole punch unit or Post-Sheet Inserter to either finisher for added versatility. And with network connectivity, you can easily access the AR-810 IMAGERs finishing features right from your desktop. Convenience and efficiency has never been so easy!

Auto stapler

AR-F12 Saddle-Stitch Finisher
3-Position Stapling 3 Bins Binds Up to 15 Pages on 20 lb. Stock Center-Folding Letter and Ledger Output 4,000-Sheet Capacity 50-Sheet Stapling Capacity (letter size) Saddle-StitchBottom Tray Only Make pamphlets easily
Each job neatly separated
A R - F Tw o - Tr a y F i n i s h e r
3-Position Stapling 2 Bins 4,000-Sheet Capacity 50-Sheet Stapling Capacity (letter size) Two or three hole punch
AR-CF1 Post-Sheet Inserter
Ideal for proposals and reports, the Post-Sheet Inserter enables you to combine documents of different paper weights, or even combine a pre-printed colorful report cover with black/white interior pages.

Saddle-stitched

Saddle-Stitch Finisher (AR-F12)
Two-Tray Finisher (AR-F11)
Post-Sheet Inserter (AR-CF1)

f i n i s h i n g

specifications
GENERAL SPECIFICATIONS Type: Copy System: Originals: Original Size: Copy Sizes: Copying Speed: Console 4-beam Laser Electronic Sheets, bound document, photographs Max. 11" x 17" Max. 11" x 17"; Min. 5.5" x 8.5" 81 ppm (8.5" x 11" at 100% ratio) 61 ppm (letter-R) 52 ppm (legal) 43 ppm (ledger) Max. 999 25%-400% in 1% increments 600 x 2400 dpi (with smoothing) 256 levels Standard; Stackless Approx. 3.2 seconds Approx. 160 seconds Reversing Automatic Document Feeder (RADF) 10 GB 32 MB 1,000 pages (letter-size) 2 x 500-Sheet Adjustable Paper Cassettes (std) Tandem 2,500-Sheet Paper Cassette (std) 4,000-Sheet Large Capacity Paper Deck (opt) 100-Sheet Smart Bypass Tray (letter-size) (std) Heat Rollers Dry Developer Moving optical source, slit exposure (stationary platen) with automatic exposure function Halogen Lamp 115 Volts, 60 Hz, 20 Amp Dedicated Maximum 2.0 kW 79.49" x 30.59" x 47.76" (w x d x h) Approx. 441 lbs. (copier only), 720 lbs. (full options) A R - L C 4 L A R G E C A PA C I T Y PA P E R D E C K S P E C I F I C AT I O N S Acceptable Paper Size: Acceptable Paper Weight: Maximum Capacity: Power Source: Dimensions: Weight: Power Consumption: LT 16 lb. Bond - 110 lb. Index 4,000 sheets (20 lb. Bond) Supplied from the copier 12.8" x 23.6" x 24.3" (w x d x h) Approx. 88.2 lbs. 1.5 kW max. (with the copier) A R - F S A D D L E - S T I T C H F I N I S H E R S P E C I F I C AT I O N S Copy Paper Size: Thickness: Stapling Function: Stapling Function Saddle-Stitch: Copy Paper Size (Saddle-Stitch): Power Requirements: Dimensions: Weight: Statement to Ledger 16 lb. Bond - 140 lb. Index Up to 50 sheets (20 lb. Bond) 15 sheets Letter, Ledger Supplied from copier 24.2" x 24.8" x 40.28" (w x d x h) 136.7 lbs. Windows Drivers: Macintosh Driver: Unix Filter: Printing Protocols: Windows Printing (SMB), LPR/LPD, IPP (v1.1), NetWare P-Server w/NDS & w/Binary, NetWare I-Print, EtherTalk, Port 9100 RAW Win 95/98/Me, NT4.0, 2000, XP Mac OS 8.6 9.2 (PS8.7) Sun Solaris (v2.5x/2.6/7.0), HP-UX, AIX (IBM) 4.3x, Linux Redhat 7.x

A R - F F I N I S H E R S P E C I F I C AT I O N S Copy Paper Size: Thickness: Stapling Function: Power Requirements: Dimensions: Weight: Statement to Ledger 16 lb. Bond - 140 lb. Index Up to 50 sheets Supplied from copier 24.2" x 24.8" x 40.28" (w x d x h) 92.59 lbs.
Continuous Copy: Copy Ratio: Printing Resolution: Gradation: Duplexing: First Copy Time: Warm-Up Time: Original Feed System: Hard Drive: Memory Size: Document Storage Capacity: Copy Paper Feed:
Fusing System: Developer System: Exposure System: Light Source: Required Power Supply: Power Consumption: Dimensions: Weight:
A R - P N 3 B H O L E P U N C H U N I T S P E C I F I C AT I O N S Copy Paper Size: Thickness: Hole Punch Function: Power Requirements: Letter to Ledger 17 lb. Bond - 140 lb. Index 2 or 3 hole punch capability Supplied from copier
OPTIONAL EMBEDDED CONTROLLER S P E C I F I C AT I O N S Controller Type: Operating System: Processor: Speed: Resolution: Memory: Hard Disk Drive: Interfaces: Languages: Peer to Peer: Embedded Linux Intel Pentium III 500 MHz 81 ppm 2,400 x 600 dpi with Smoothing 128 MB Std./256 Max. Opt. 10 GB HDD IEEE1284 Parallel, 10/100BaseT Ethernet PCL6 Std, PS3 Adobe (opt.) Windows 9x, Me, NT4.0 Workstation, 2000 Professional (all NetBIOS on TCP/IP) XP Home/Professional IPX/SPX, TCP/IP EtherTalk , Static IP Auto IP (BOOTP DHCP RARP) , , ,
A R - C F 1 I N S E RT E R F I N I S H E R S P E C I F I C AT I O N S Acceptable Paper Size: Acceptable Paper: Maximum Capacity: Dimensions: Weight: Power Consumption: LD, LG, LT, LT-R, COMP A3, A4, A4-R, , B4, B5, FOLIO Weight 16 lb. Bond - 140 lb. Index 16 lb. Bond - 20 lb. Bond: 100 Sheets 21.0" x 24.1" x 42.2" (w x d x h) Approx. 6.2 lbs. 171 kW max.
Network Protocols: IP Addressing:
Design and specifications are subject to change without notice. Sharp is a registered trademark of Sharp Corporation. All other trademarks are property of their respective holders.
SHARP ELECTRONICS CORPORATION Network Office Systems Group Sharp Plaza, Mahwah, NJ 07430-1163 1-800-BE-SHARP w w w. s h a r p u s a. c o m
As an ENERGY STAR Partner, SHARP has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

CPD-3555

Is the 1st cassette feed clutch working? (Perform the output check in the test mode: 03-201)
1. Check if the connector of the 1st cassette feed clutch is disconnected. 2. Check if the connector J329 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor pattern on the LGC board for short- or open-circuited. 5. Replace the upper cassette feed clutch. 6. Replace the LGC board.
Check the 1st cassette feed roller and separation roller. Replace them if they are worn out.
[E22] Paper fed from the 2nd cassette not reaching the registration sensor [E30] Paper fed from the 3rd cassette not reaching the registration sensor [E34] Paper fed from the 4th cassette not reaching the registration sensor [E3C] Paper fed from the tandem LCF not reaching the registration sensor Open the bypass unit cover. Is there paper in front of the registration sensor?
Is the registration sensor working? (Perform the input check in the test mode: 03-[ENERGY SAVER]ON/[4]/[E]
Are the transport clutches working? (Perform the output check in the test mode: 03-202, 203, 210)
1. Check if the connectors of the transport clutches are disconnected. 2. Check if the connector J328, 329, 350 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the transport clutches. 6. Replace the LGC board.
Check the transport roller. Replace it if it is worn out.
[E25] External LCF transport jam (paper not reaching the registration sensor) Is there any paper before the registration sensor when the bypass unit cover is opened?
1. Check if the registration connector is not disconnected. 2. Check if the connector J341 on the LGC board is not disconnected. 3. Check if the connector pins are not disconnected and the harness is not open-circuited. 4. Check if the conductor pattern on the LGC board is not short- or opencircuited. 5. Replace the registration sensor. 6. Replace the LGC board.
Is the external LCF transport motor driving? (Perform the output check in the test mode: 03-122/172)
1. Check if the connector of the transport motor is not disconnected. 2. Check if the connectors J801~804 on the LCF board are not disconnected. 3. Check if there is any abnormality at the transort drive unit.

Is the external LCF feed clutch working? (Perform the output check in the test mode: 03-272)
1. Check if the external LCF clutch connector is not disconnected. 2. Check if the connectors J801~804 on the LCF board are not disconnected. 3. Check if the connector J346 on the LGC board is not disconnected. 4. Check if the connector pins are not disconnected and the harness is not open-circuited. 5. Check if the conductor pattern on the LCF and LGC boards is not short- or open-circuited. 6. Replace the external LCF feed clutch. 7. Replace the LCF board.
8. Replace the LGC board.
Is the external LCF transport clutch working? (Perform the output check in the test mode: 03-273)
1. Check if the connector of the external LCF feed clutch is not disconnected. 2. Check if the connectors J801~804 on the LCF board are not disconnected. 3. Check if the connector J346 on the LGC board is not disconnected. 4. Check if the connector pins are not disconnected and the harness is not open-circuited. 5. Check if the conductor pattern on the LCF and LGC boards is not short- or open-circuited. 6. Replace the external LCF feed clutch. 7. Replace the LCF board. 8. Replace the LGC board.
1. Check if there is any abnormality at the transport drive unit. 2. Check the condition of the external LCF feed roller and separation roller and clean them, or if they are deteriorated, replace them.
[E21] Paper fed from the 1st cassette not reaching the 1st casette transport sensor [E23] Paper fed from the 2nd cassette not reaching the 1st casette transport sensor [E31] Paper fed from the 3rd cassette not reaching the 1st casette transport sensor [E35] Paper fed from the 4th cassette not reaching the 1st casette transport sensor [E3D] Paper fed from the tandem LCF not reaching the 1st casette transport sensor Open the feed cover. Is there paper in front of the 1st cassette transport sensor?
Is the 1st cassette transport sensor working? (Perform the input check in the test mode: 03-[ENERGY SAVER]OFF/[2]/[B])
1. Check if the connector of the 1st cassette transport sensor is disconnected. 2. Check if the connector J328, 329,350 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the 1st cassette transport sensor. 6. Replace the LGC board.
[E24] Paper fed from the 2nd cassette not reading the 2nd cassette transport sensor [E32] Paper fed from the 3rd cassette not reaching the 2nd cassette transport sensor [E35] Paper fed from the 4th cassette not reaching the 2nd cassette transport sensor [E3E] Paper fed from the tandem LCF not reaching the 2nd cassette transport sensor Open the feed cover. Is there paper in front of the 2nd cassette transport sensor?

Is the 2nd cassette transport sensor working? (Perform the input check in the test mode: 03-[ENERGY SAVER]OFF/[3]/[B])
1. Check if the connector of the 2nd cassette transport sensor is disconnected. 2. Check if the connector J328,329,350 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the 2nd cassette transport sensor. 6. Replace the LGC board.
Are the transport clutches working? (Perform the output check in the test mode: 03-203, 210, 226)
[E33] Paper fed from the 3rd cassette not reaching the 3rd cassette transport sensor [E37] Paper fed from the 4th cassette not reaching the 3rd cassette transport sensor Open the feed cover. Is there any paper in front of the 3rd cassette transport sensor?
Is the 3rd cassette tranport sensor working? (Perform the input check in the test mode: 03-[ENERGY SAVER]OFF/[4]/[B]
1. Check if the connector of the 3rd cassette transport sensor is disconnected. 2. Check if the connector J328 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor patterns on the LGC board are short- or open-circuited. 5 Replace the 3rd cassette transport sensor. 6. Replace the LGC board.
Is the transport clutch working? (Perform the output check in the test mode: 03-225)
1. Check if the connector of the transport clutch is disconnected. 2. Check if the connector J328, 329, 350 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor patterns on the LGC board are short- or open-circuited. 5 Replace the transport clutch. 6 Replace the LGC board.
[E38] Paper fed from the 4th cassette not reaching the 4th cassette transport sensor Open the feed cover. Is there any paper in front of the 4th cassette transport sensor?
Is the 4th cassette transport sensor working? (Perform the input check in the test mode: 03-[ENERGY SAVER]OFF/[5]/[B]
1. Check if the connector of the 4th cassette transport sensor is disconnected. 2. Check if the connector J350 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor patterns on the LGC board are short- or open-circuited. 5 Replace the 4th cassette transport sensor. 6. Replace the LGC board.

Is the 2nd cassette feed clutch working? (Perform the output check in the test mode: 03-202)
1. Check if the connector of the 2nd cassette feed clutch is disconnected. 2. Check if the connector J329 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are opencircuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the 2nd cassette feed clutch. 6. Replace the LGC board.
Check the 2nd cassette feed roller and separation roller. Replace them if they are worn out.

5 - 17

[E15] 3rd cassette misfeeding (paper not reaching the 3rd cassette feed sensor) Open the feed cover. Is there any paper in front of the 3rd cassette feed sensor?
M Is the 3rd cassette feed sensor working? (Perform the input check in the test mode: 03-[ENERGY SAVER]OFF/[4]/[B])
1. Check if the connector of the 3rd cassette feed sensor is disconnected. 2. Check if the connector J328 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor patterns on the LGC board are short- or open-circuited. 5. Replace the 3rd cassette feed sensor. 6. Replace the LGC board.
Is the 3rd cassette/tandem LCF feed clutch working? (Perform the output check in the test mode: 03-226)
1. Check if the connector of the 3rd cassette/tandem LCF feed clutch is disconnected. 2. Check if the connector J328 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor patterns on the LGC board are short- or open-circuited. 5. Replace the 3rd cassette/tandem LCF feed clutch. 6. Replace the LGC board.
Check the 3rd cassette/tandem LCF feed roller and separation roller. Replace them if they are worn out.

5 - 18

[E16] 4th cassette misfeeding (paper not reaching the 4th cassette feed sensor) Open the feed cover. Is there any paper in front of the 4th cassette feed sensor?
Is the 4th cassette feed sensor working? (Perform the input check in the test mode: 03-[ENERGY SAVER]OFF/[5]/[B])

1. Check if the connector of the transport sensor 1 is not disconnected. 2. Check if the connector J334 on the LGC board is not disconnected. 3. Check if the connector pins are not disconnected and the harness is not open-circuited. 4. Check if the conductor pattern on the LGC board is not short- or opencircuited. 5. Replace the transport sensor 1. 6. Replace the LGC board.
Is the transport roller at the horizontal transport section rotating? (Perform the output check in the test mode: 03-113/110/220)
1. Check if the drawer connector is not disconnected. 2. Check if the connectors of the transport drive clutch and transport clutch 1 are not disconnected. 3. Check if the connectors of the transport drive clutch and transport clutch 1 are not misconnected (drive clutch: black-black, transport clutch1: blue-purple). 4. Check if the connector J334 on the LGC board is not disconnected. 5. Check if the connector pins are not disconnected and the harness is not open-circuited. 6. Check if the conductor pattern on the LGC board is not short- or opencircuited. 7. Replace the transport drive clutch and transport clutch 1. 8. Replace the LGC board. 9. Check if the front side timing belt is put on properly.
Check the condition of the roller at the horizontal transport section and clean it, or if it is deteriorated, replace it.

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[E52] Leading edge of paper not reaching the transport sensor 2 Is there any paper at the reverse section when the exit cover is opened?
Is the transport sensor 2 working? (Perform the input check in the test mode: 03-[ENERGY SAVER]OFF/[9]/[B])
1. Check if the connector of the transport sensor 2 is not disconnected. 2. Check if the connector J334 on the LGC board is not disconnected. 3. Check if the connector pins are not disconnected and the harness is not open-circuited. 4. Check if the conductor pattern on the LGC board is not short- or opencircuited. 5. Replace the transport sensor 2. 6. Replace the LGC board.
1. Check if the drawer connector is not disconnected. 2. Check if the connectors of the transport drive clutch and transport clutch 2 are not disconnected. 3. Check if the connectors of the transport drive clutch and transport clutch 2 are not misconnected (drive clutch: black-black, transport clutch 2: black-blue). 4. Check if the connector J334 on the LGC board is not disconnected. 5. Check if the connector pins are not disconnected and the harness is not open-circuited. 6. Check if the conductor pattern on the LGC board is not short- or opencircuited. 7. Replace the transport drive clutch and transport clutch 2. 8. Replace the LGC board. 9. Check if the front side timing belt is put on properly.

5 - 31

[E5A] Trailing edge of paper not passing the exit sensor Is there any paper at the reverse section when the exit cover is opened?
Is the exit motor driving? (Perform the output check in the test mode: 03-120)
1. Check if the connector of the exit motor is not disconnected. 2. Check if the connector J336 on the LGC board is not disconnected. 3. Check if the connector pins are not disconnected and the harness is not open-circuited. 4. Check if the conductor pattern on the LGC board is not short- or opencircuited. 5. Replace the LGC board.
1. Check if the setting of the paper size is correct. 2. Check if there is no abnormality and extraneous material at the guide and myler in front of the exit roller. 3. Check if there is no mechanical loading at the exit follower roller.

5 - 32

5.1.5 Original jam in RADF
[E71] Original feeding jam Are the pickup roller, feed roller and separation roller dirty?

Clean the rollers.

Is the transport force of the rollers insufficient?

Replace the rollers.

Is the original abnormally curled or folded?
Flatten and set it again.
[E72] Original transport jam [E73] Original discharging jam Are the registration roller, read roller and exit roller dirty?
[E74] Original reversing jam Are the read roller and reverse roller dirty?
Is the reverse flapper working properly?
Adjust the reverse solenoid.

5 - 33

[E76] Short-sized original exit jam Are the registration roller, read roller, intermediate transport roller and small original reverse roller tainted?

Clean up the rollers.

Are the small original exit flapper and small original reverse flapper operating normally? Adjust the small original exit solenoid. [E77] Transport jam at scanning section Are the registration sensor and read roller tainted?
Clean up the sensor and roller.

5 - 34

[E7A] RADF opened during original feeding [E7B] RADF opened during original transporting [E7C] RADF opened during large-sized original discharging [E7D] RADF opened during small-sized original reversing [E7E] RADF opened during small-sized original discharging [E7F] RADF opened at the scanning section Is the connector CN11 on the ADF board disconnected?

Connect the connector.

Is the harness between the ADF board and RADF open/close sensor open-circuited?

Replace the harness.

Is the RADF open/close sensor working improperly?
Replace the RADF open/close sensor.

1. Check if the connectors of the sensors are disconnected. 2. Check if the connector J346 on the LGC board is disconnected. 3. Check if the slit reaches the sensors. 4. Check if the connector pins are disconnected and the harnesses are open-circuited. 5. Check if the conductor pattern on the LGC board is short- or open-circuited. 6. Replace the LGC board.

5 - 56

[C1C] External LCF tray motor driving abnormally (Feeding is abled from the cassettes other than the external LCF.) Is the tray motor driving? (Perform the output check in the test mode: 03-271)
1. Check if the connector J815 on the LCF tray motor is not disconnected. 2. Check if the connectors J801~804 on the LCF board are not disconnected. 3. Check if the connector of the tray-up sensor is not disconnected. 4. Check if the actuator reaches the sensor. 5. Check if the power (24V) is supplied to 1pin and 2pin of J803. If not, check if the door switch is turned ON and the harness of it is not open-circuited. 6. Replace the LCF board. 7. Replace the LGC board.
Is the tray-up sensor working? (Perform the input check in the test mode: 03-[ENERGY SAVER] OFF/[1]/[C]
1. Check if the connector of the tray-up sensor is not disconnected. 2. Check if the connectors J801~804 on the LCF board are not disconnected. 3. Check if the actuator reaches the sensor. 4. Check if the coppector pins are not disconnected and the harness is not open-circuited. 5. Replace the LCF board. 6. Replace the LGC board.
1. Check if the tray lifting mechanism has no abnormality. 2. Replace the LCF board. 3. Replace the LGC board.

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5. 1. 8. Process system related service call
[C36] Main charger wire cleaning operating abnormally (1) Check if the main charger is not disconnected. (2) Check if the wire cleaner drive motor is driving. (3) Replace the LGC board.
[C37] Transfer belt operating abnormally (1) Check if the connector of the transfer belt cam motor is not disconnected. (2) Check if the transfer belt contact/release switch is working properly. (3) Replace the transfer belt cam motor. (4) Replace the LGC board.
[CD1] Cleaning brush drive motor driving abnormally (1) Check if the cleaning brush, recovery toner transport auger and recycle toner transport auger are not locked (no extraneous material or toner clod in both the toner transport sections at the cleaner unit and recycle toner unit). (2) Check if the connector on the LGC board and connector pins are not disconnected. (3) Replace the cleaning brush drive motor and recycle toner transport motor. (4) Replace the LGC board.

[CD2] Used toner transport motor driving abnormally (1) Check if the transport auger is not locked (there is no extraneous material or toner clod). (2) Check if the connector on the LGC board and connector pins are not disconnected. (3) Replace the used toner transport motor. (4) Replace the LGC board. [CD3] Recycle toner transport motor driving abnormally (1) Check if the recycle toner transport auger is not locked (no extraneous material or toner clod in both the transport sections at the toner recycle unit and recycle toner hopper). (2) Check if the connector on the LGC board and connector pins are not disconnected. (3) Replace the recycle toner transport motor and toner recycle hopper motor. (4) Replace the LGC board.

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[CD4] Toner bag full (1) Check the toner bag. Is the toner bag full? (2) Check the toner full detection sensor. Is the tone full detection sensor working properly? Is the connector not disconnected? (3) Check the used toner transport motor. Is the used toner transport motor driving? Does the pulley beside the motor become heavy when it is turned toward the direction of arrow (counterclockwise)? (4) Replace the LGC board. (5) Release the status counter. Turn the power ON while pressing both the [0] and [8] keys. Press the [START] key after inputting [399] with digital keys. Change the status counter "1", "2" or "3" to "0" and press the [SET] or [INTERRUPT] key ([CD4] released). Check if the copier becomes to a standby state normally when power is turned ON again. In case that the used toner transport motor does not drive or [CD4] is not released when power is turned ON again, do the above procedure after manually turning the pulley beside the motor toward the direction of arrow (counterclockwise) several times.

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5. 1. 9. Scanning system related service call
[C26] Peak detection error Does the exposure lamp light? (Perform the output check in the test mode: 03-267)
1. Check if the connectors on the CCD and SLG boards are disconnected. 2. Check if the shading correction plate is dirty. 3. Check if the conductor pattern on the CCD board is short- or open-circuited. 4. Check if the conductor pattern on the SLG board is short- or open-circuited. 5. Replace the lens unit. 6. Replace the SLG board.
1. Check if the connectors of the exposure lamp and inverter are disconnected. 2. Check the SLG board if the connector pin J9 is disconnected and the harness is short- or opencircuited. 3. Check if the conductor pattern on the SLG board is short- or open-circuited. 4. Replace the SLG board. 5. Replace the inverter. 6. Replace the exposure lamp.

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[C27] Carriage home position sensor not going OFF within a fixed time [C28] Carriage home position sensor not going ON within a fixed time Remove the original glass and move the carriages to the paper feeding side. Turn ON the power and check the following items. [C27] Are the carriages slightly moved to the feeding direction?/Are the carriages staying at a position other than home position?

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[C4A] Cleaning web finished (1) Check if the cleaning web is remaining. (2) Check if the connector J332 on the LGC board is not disconnected. (3) Check if there is no abnormality at the web sensor. (4) Replace the LGC board.
[CD5] Abnormality at the web motor signal path (1) Check if the connector of the web motor and connector pins are not disconnected. (2) Check if the drawer connector and connector pins are not disconnected. (3) Check if the harness between the drawer connector and the web motor is not open-circuited. (4) Check if the connector of the LGC board and connector pins are not disconnected. (5) Check if the harness between the connector of the LGC board and the drawer connector is not opencircuited. (6) Replace the LGC board. (7) Replace the fuser unit.

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5. 1. 11. Communication system related service call
[C55] RADF I/F being abnormal Is the harness between the ADF board and SLG board open-circuited?
Is the ADF board short- or open-circuited?
1. Replace the ADF board. 2. Perform the EEPROM initialization of RADF, sensor automatical adjustment and tray width sensor adjustment.
Replace the SLG board. [C56] Communication error between the main CPU and PFC-CPU (1) Check if the conductor pattern around IC57 and IC58 is not short- or open-circuited. (2) Replace the LGC board. [C57] Communication error between the main CPU and IPC board Is the connector between the LGC board and IPC board connected inadequately?

Reconnect the connecter.

Is the conductor pattern on the IPC board short- or open-circuited?

Replace the IPC board.

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[C58] Communication error between the IPC board and finisher Is a specified finisher used?
Replace to the specified finisher.
Is the harness between the IPC board and finisher control board open-circuited?
Is the conductor pattern on the IPC board is short- or open-circuited?
Replace the finisher control board.
[C59] Communication error between the main CPU and laser CPU (1) Check if the harness between the LGC board and PLG board is not disconnected or open-circuited. (2) Check if the conductor pannern around IC13, IC25, IC57, J327 and J342 on the LGC board is not short- or open-circuited. (3) Check if the conductor pattern around IC4, IC19 and J202 on the PLG board is not short- or opencircuited. (4) Replace the LGC board. (5) Replace the PLG board.

Fix the mechanism.

Is the shutter closed detecting switch (MS4) correctly pressed?

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[CB2] Abnormal delivery motor Rotate the delivery motor by hand. Does it rotate smoothly?
Is the delivery motor clock sensor (PI10) working normally?
Does the voltage between J11-4 and -5 on the finisher controller PC board become 24V when the delivery motor starts rotating?
Is the wiring between the delivery motor and finisher controller PC board correct?

Correct the wiring.

Replace the motor.

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[CB3] Tray lifting motor driving abnormally <Procedure 1> Is the tray 1 home position sensor working properly?
Replace the tray 1 home position sensor.
Is the tray 1 lifting mechanism working properly?
Correct the defect of the mechanism.
Is 24V supplied to the tray1 lifting motor from the finisher control board at the timing of tray driving?
Is the harness between the finisher control board and tray 1 lifting motor normal?
Replace the tray 1 lifting motor.
<Procedure 2> Is the tray 1 lifted/lowered?
Are the tray 1 lifting motor clock sensor 1 and 2 working properly?
Replace the sensor board.
Is the power supplied to the motor from the finisher control board at the timing of tray 1 lifting?
Is there any abnormality at the tray 1 lifting mechanism?

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<Procedure 3> Is the tray 2 home position sensor working properly?
Replace the tray 2 home position sensor.
Is the tray 2 lifting mechanism working properly?
Is 24V supplied to the tray 2 lifting motor from the finisher control board at the timing of tray driving?
Is the harness between the finisher control board and tray 2 lifting motor normal?
Replace the tray 2 lifting motor.
<Procedure 4> Is the tray 2 lifted/lowered?
Are the tray 2 lifting motor clock sensor 1 and 2 working normally?
Is the power supplied to the motor from the finisher control board at the timing of tray 2 lifting?
Is there any abnormality at the tray 2 lifting mechanism?

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[CB4] Abnormal alignment motor Is the alignment guide home position sensor (PI6) working normally?
Is the wiring between the finisher controller PC board and the alignment motor (M3) correct?
Is there any mechanical problem with the alignment guide movement path?
Is the problem solved by replacing the alignment motor?
[CB5] Abnormal staple motor Is the wiring between the stapler and the finisher controller PC board correct?

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[Procedure 2] Is the paper pushing plate home position sensor (PI14S) connected to the saddle stitcher controller PC board?
M Is 1 or 2V DC being supplied from J9-10 on the saddle stitcher controller PC board?
Is J9-11 on the saddle stitcher controller PC board properly connected to the ground?
END [Procedure 3] Is the paper pushing plate top position sensor (PI15S) connected to the saddle stitcher controller PC board?
Is 1 or 2V DC being supplied from J9-13 on the saddle stitcher controller PC board?
Is J9-14 on the saddle stitcher controller PC board properly connected to the ground?

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[CC1] Abnormal Saddle stitcher microswitch [Procedure 1] Is the switch actuator for the inlet door working properly?
Is the inlet cover switch (MS1S) working normally?
Measure the voltage of J10-8 on the saddle stitcher controller PC board when the inlet door is open. Is it 5V?
The inlet cover sensor (PI9S) is broken. Replace it.
Measure the voltage between J19-2 (+) and J19-1 (-) on the saddle stitcher controller PC board. Is it 24 V?
Check the wiring between J19 on the finisher controller PC board and J1 on the saddle stitcher controller PC board. If there is no problem, replace the saddle stitcher controller PC board.

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[Procedure 2] Is the switch actuator for the front door working properly?
Is the front cover switch (MS2S) working normally?
Measure the voltage of J11-12 on the saddle switcher controller PC board when the front door is opened. Is it 5V?
The front door opening/closing sensor is broken. Replace it.
Replace the saddle stitcher controller PC board. [Procedure 3] Is the switch actuator for the delivery door working properly?
Is the delivery cover switch working normally?
Measure the voltage of J11-9 on the saddle stitcher controller PC board when the delivery door is opened. Is it 5V ?
The delivery cover sensor (PI3S) is broken. Replace it.

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[CC2] Communication error between finisher and saddle stitcher Is the problem solved by turning OFF and ON the power switch of the copier?
Is the wiring between the finisher controller PC board and the saddle stitcher controller PC board connected?

Connect the wiring.

Measure the voltage between J3-2 (+) and J3-1 (-) on the finisher controller PC board. Is it DC 5V?

[CCD] Abnormal inserter EEPROM Is the conductor pattern around IC5 on the inserter control board short- or open-circuited?
1. Replace the inserter control board. 2. Perform the inserter tray volume adjustment.
[CCE] Abnormal inserter fan Is the harness between the inserter control board and inserter fan normal?
Is the conductor pattern around Q11, Q16 and CN8 on the inserter control board short- or opencircuited?
Replace the inserter fan.

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5. 1. 15. Service call for others
[C94] Abnormal main CPU Is the Call for Service displayed even after the main switch is turned OFF and back ON ?
Leave it and see what happens.
1. Check if the circuit pattern between the main CPU and MROM is short- or open-circuited. 2. Replace the LGC board if this error occurs frequently. [F10] HDD Initialization error (1) Initialize the HDD. (mode (08) code "690" 2) (2) Check if the HDD is mounted. (3) Check if the specified HDD is mounted. (4) Check if the connector pins of the HDD are bent. (5) Check if the power supply connector is disconnected. (6) Check if the connector J107 on the SYS board is disconnected. (7) Replace the HDD. (8) Replace the SYS board. (9) Replace the harness.

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