SHARP TROUBLE & ERROR CODES AR-M236, AR-M237, AR-M276, AR-M277 [9] TROUBLE CODE LIST

1. List

Trouble code Main Sub code code AE88 E04 Trouble contents Trouble detection
Security incompatibility error IMC board communication trouble MCU IMC board trouble IMC ASIC error IMC CODEC error IMC board flash ROM error IMC board expaned memory module (DIMM) error IMC board Page Memory error/SRAM error IMC board image compression store memory error IMC board smoothing IC error IMC PWB communication trouble (protocol) IMC PWB communication trouble (Parity) IMC PWB communication trouble (Overrun) IMC PWB communication trouble (Framing) IMC PWB communication trouble (Timeout) LSU trouble Shading trouble (black correction) Shading trouble (white correction) Shading trouble Finisher communication trouble FIN Finisher jogger shift trouble Finisher shift motor abnormality Finisher staple shift motor trouble Pusher motor trouble Finisher elevator motor trouble Toner supply failure Identification error Model error Type error Destination error Data abnormality Misc error Copy lamp lighting abnormality MCU-FAX communication trouble MCU FAX control PWB trouble FAX control PWB communication trouble (Protocol) FAX control PWB communication trouble (Parity) FAX control PWB communication trouble (Over-run) FAX control PWB communication trouble (Framing) FAX control PWB communication trouble (Timeout) FAX control PWB destination error
Trouble code Trouble Trouble contents Main Sub detection code code FMCU-PRT communication trouble MCU 10 Printer PWB trouble 80 Printer PWB communication trouble (Protocol) 81 Printer PWB communication trouble (Parity) 82 Printer PWB communication trouble (Overrun) 84 Printer PWB communication trouble (Framing) 88 Printer PWB communication trouble (Timeout) 99 Machine-PCL board language error HMain heater lamp thermistor open hard detection 01 Sub heater lamp thermistor open hard detection HMain heater lamp abnormally high temperature hard detection trouble 01 Sub heater lamp abnormally high temperature hard detection trouble 10 Main heater lamp abnormally high temperature soft detection trouble 11 Sub heater lamp abnormally high temperature soft detection trouble HMain heater lamp abnormally low temperature detection 01 Sub heater lamp abnormally low temperature detection 20 Main heater lamp abnormally low temperature detection 21 Sub heater lamp abnormally low temperature detection H10 continuous POD1, POD2 or PPD2 JAM LScanner feed trouble LScanner return trouble LMain motor trouble 11 Shifter motor trouble LPolygon motor trouble LPower abnormality detection trouble UFAX battery error 02 PANEL LOW battery error UEEPROM communication error 20 Machine speed code data error 40 CRUM chip communication error URIC communication trouble UMCU-OPE communication trouble OPE 80 Operation control PWB communication trouble (Protocol) 81 Operation control PWB communication trouble (Parity) 82 Operation control PWB communication trouble (Overrun) 84 Operation control PWB communication trouble (Framing) 88 Operation control PWB communication trouble (Time-out) 99 Operation panel language error EE EL Developer adjustment trouble (Over-toned abnormality) EU Developer adjustment trouble (Undertoned abnormality) PF 00 RIC copy inhibit signal received
AR-M236/M276/M237/M277 TROUBLE CODE LIST 9 - 1

2. Self diagnostics

Trouble code Main Sub code code ADetails of trouble Content Details Security incompatibility error When the PCL or the FAX board is installed, it does not match with compatible/incompatible setup of the MCU board security. The security compatibility/incompatibility of the installed PCL or FAX board does not match with that of the MCU board. Cheek the security compatibility/ incompatibility of each board. Match the security compatibility/incompatibility of the boards. MCU-IMC communication trouble Communication establishment error/ framing/parity/protocol error IMC PWB connector disconnection Motherboard connector pin breakage IMC PWB ROM defect, data failure Check the connectors of the IMC PWB and MCU PWB. Check the grounding of the copier. Check the ROM of the IMC PWB. IMC PWB trouble Communication trouble between MCU and IMC PWB IMC PWB connector disconnection Motherboard connector pin breakage IMC PWB ROM defect, data failure Check the connectors of the IMC PWB and MCU PWB. Check the grounding of the copier. Check the ROM of the IMC PWB. IMC board ASIC error ASIC abnormality on IMC board IMC board abnormality Replace the IMC PWB.

Trouble code Main Sub code code E1 14
Details of trouble Content Details IMC board expanded memory module (DIMM) error IMC extended compression memory module installation error IMC extended compression memory access error IMC expanded memory module installation trouble IMC expanded memory module trouble IMC expanded memory contact trouble IMC board abnormality Check installation of the expanded memory module. (Spec: Added to Slot 1.) Replace the expanded memory module. Replace the IMC PWB. Extend memory abnormality for compressed image store (DIMM module) IMC board Page Memory error/SRAM error IMC Page Memory Work SRAM abnormality IMC board abnormality Replace the IMC PWB.
Check and remedy EContent Details Cause
Check and remedy Remarks 15 Content Details Cause Check and remedy Remarks 16 Content Details Cause Check and remedy Content Details Cause Check and remedy Content Details Cause
Check and remedy 10 Content Details Cause
Check and remedy 11 Content Details Cause Check and remedy Content Details Cause Check and remedy Remarks Content Details Cause Check and remedy Remarks
Print Buffer Page Memory or Work SRAM abnormality IMC board compression image store memory error Access error of IMC standard compression memory IMC board abnormality Replace the IMC PWB.
IMC board smoothing IC error IMC smoothing IC abnormality IMC board abnormality Replace the IMC PWB.
IMC board CODEC IC error CODEC IC (JBIG chip) abnormality on IMC board IMC board abnormality Replace the IMC PWB.
JBIG IC abnormality IMC board flash ROM error Flash ROM abnormality on IMC board IMC board abnormality Replace the IMC PWB. "When the program download is abnormally terminated, a error may occur. In this case, download the program again." Program ROM abnormality
Check and remedy 81 Content Details Cause

Check and remedy

IMC PWB communication trouble (protocol) Communication trouble between MCU and IMC PWB (Protocol error) IMC PWB connector disconnection Motherboard connector pin breakage IMC PWB ROM defect, data failure Check the connectors of the IMC PWB and MCU PWB. Check the grounding of the copier. Check the ROM of the IMC PWB. IMC PWB communication trouble (Parity) Communication trouble between MCU and printer IMC (Parity error) IMC PWB connector disconnection Motherboard connector pin breakage IMC PWB ROM defect, data failure Check the connectors of the IMC PWB and MCU PWB. Check the grounding of the copier. Check the ROM of the IMC PWB.

AR-M236/M276/M237/M277 TROUBLE CODE LIST 9 - 2
Trouble code Main Sub code code E1 82
Details of trouble Content Details Cause IMC PWB communication trouble (Overrun) Communication trouble between MCU and IMC PWB (Overrun error) IMC PWB connector disconnection Motherboard connector pin breakage IMC PWB ROM defect, data failure Check the connectors of the IMC PWB and MCU PWB. Check the grounding of the copier. Check the ROM of the IMC PWB. IMC PWB communication trouble (Framing) Communication trouble between MCU and IMC PWB (Framing error) IMC PWB connector disconnection Motherboard connector pin breakage IMC PWB ROM defect, data failure Check the connectors of the IMC PWB and MCU PWB. Check the grounding of the copier. Check the ROM of the IMC PWB. IMC PWB communication trouble (Timeout) Communication trouble between MCU and IMC PWB (Time-out error) IMC PWB connector disconnection Motherboard connector pin breakage IMC PWB ROM defect, data failure Check the connectors of the IMC PWB and MCU PWB. Check the grounding of the copier. Check the ROM of the IMC PWB. LSU trouble BD signal from LSU is not detected in a constant cycle. (Kept OFF or ON) LSU connector or LSU inside harness trouble or disconnection Polygon motor rotation abnormality Laser does not illuminate. MCU PWB failure Check for disconnection of the LSU connector. Check the LSU operation with SIM 61-1. Check that the polygon motor rotates normally. Check laser LED lighting. LSU replacement Replace the MCU PWB. Shading trouble (black correction) CCD black reference plate scan level abnormality when the copy lamp turns off. Flat cable installation failure to CCD unit CCD unit error Check flat cable installation to the CCD unit. Check CCD unit.
Trouble code Main Sub code code E7 11
Details of trouble Content Details Cause Shading trouble (white correction) Improper CCD white reference plate reading level for copy lamp lighting Flat cable installation failure to CCD unit "Dirt on the mirror, lens, and reference white plate" Copy lamp operation error CCD unit abnormality MCU PWB abnormality (Occurred in the SPF scan position.) "Clean the mirror, the lens, and the reference white plate." Check the copy lamp light quantity and its operation. (SIM 5-3) Check CCD unit. Check MCU PWB. Shading trouble White correction is not completed in the specified number of times. Flat cable installation failure to CCD unit "Dirt on the mirror, lens, and reference white plate" Copy lamp lighting trouble CCD unit abnormality MCU PWB abnormality "Clean the mirror, the lens, and the reference white plate." Check the copy lamp light quantity and its operation. (SIM 5-3) Check CCD unit. Check MCU PWB. Finisher communication trouble Communication line test error occurs when power is turned on or after the exit of a simulation mode. Error in Finisher communication Connection trouble or disconnection of the connector and harness between the body and the finisher. Finisher control PWB trouble Control PWB failure Malfunction by noises Turn off/of the power to cancel the trouble. Check connector/harness of communication line Replace the finisher control PWB. Side guide plated home position error The side guide plate cannot return to the home position. Side guide plate drive motor abnormality Side guide plate home position sensor abnormality Finisher PWB abnormality Use SIM3-3-1 to check the side guide plate motor operation. Offset motor trouble When the offset motor of the finisher is driven it does not reach the specified position. Offset motor abnormality Offset motor origin sensor abnormality Finisher PWB abnormality Use SIM 3-3-6 to check the offset motor operation.

Check and remedy 84 Content Details Cause

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Check and remedy 88 Content Details Cause

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Check and remedy 01 Content Details Cause
Content Details Cause Check and remedy
Check and remedy Content Details
Check and remedy AR-M236/M276/M237/M277 TROUBLE CODE LIST 9 - 3
Trouble code Main Sub code code F1 08
Details of trouble Content Details Cause Staple motor error The staple motor cannot return to the home position. Staple motor abnormality Staple motor home position sensor abnormality Staple unit abnormality Finisher PWB abnormality Use SIM 3-3-7 to check the staple motor operation. Rear edge plate home position error The rear edge plate cannot return to the home position. Rear edge plate drive motor abnormality Side guide plate home position sensor abnormality Finisher PWB abnormality Use SIM 3-3-2 to check the rear edge plate motor operation. Finisher lift-up motor trouble The finisher lift-up motor does not reach the specified position. Lift-up motor abnormality Lift-up motor upper limit sensor abnormality Finisher PWB abnormality Use SIM 3-3-5 to check the lift-up motor operation. Toner supply failure The value judged from the actual toner supply hysteresis differs greatly from the toner sensor value. Developing unit trouble Toner supply abnormality caused by installation of unpacked toner cartridge Replace the developing unit Use SIM 25-1 to perform DV stirring.
Trouble code Main Sub code code F2 04
Details of trouble Content Identification error Model error Type error Destination error Data abnormality Misc error Identification error When the CRUM trademark differs. When the CRUM company code differs. Model error When the boot program model code does not match with the CRUM model information. Type error When the CRUM type is other than [Genuine/Conversion/Production rotation]. Destination error The destination of the body differs from that of the CRUM. Data abnormality The initial check information includes an erroneous value. When the max. toner supply time is 00: When the print hard stop is 00: CRUM chip failure Erroneous developing unit Replace the CRUM chip. Replace the developing unit Copy lamp lighting abnormality The copy lamp does not light up. Copy lamp error Copy lamp harness abnormality CCD PWB harness abnormality Check the copy lamp (SIM 5-3) When the lamp lights: Check the harnesses and connectors between the CCD unit and the MCU PWB. When the lamp does not light: Check the harness and connector between the copy lamp and the MCU PWB. Replace the copy lamp unit. Replace the MCU PWB. Copy lamp disconnection Cable is not attached. MCU-FAX communication trouble Communication establishment error/ framing/parity/protocol error FAX control PWB connector disconnection Defective harness between FAX control PWB and MCU PWB Motherboard connector pin breakage FAX control PWB ROM error/Data error Check connector/harness of FAX control PWB and MCU PWB. Check the grounding of the copier. Check FAX control PWB ROM.

Details

Check and remedy Content Details Cause
Cause Check and remedy Content Details Cause
Remarks FContent Details Cause
AR-M236/M276/M237/M277 TROUBLE CODE LIST 9 - 4
Trouble code Main Sub code code F6 10
Details of trouble Content Details Cause FAX control PWB trouble Communication trouble between MCU and FAX control PWB FAX control PWB connector disconnection Defective harness between FAX control PWB and MCU PWB Motherboard connector pin breakage FAX control PWB ROM error/Data error IC on FAX PWB causes abnormality Check connector/harness of FAX control PWB and MCU PWB. Check the grounding of the copier. Check FAX control PWB ROM. Replace the FAX PWB. FAX control PWB communication trouble (Protocol) Communication trouble between MCU and FAX control PWB (Protocol error) FAX control PWB connector disconnection Defective harness between FAX control PWB and MCU PWB Motherboard connector pin breakage FAX control PWB ROM error/Data error Check connector/harness of FAX control PWB and MCU PWB. Check the grounding of the copier. Check FAX control PWB ROM. FAX control PWB communication trouble (Parity) Communication trouble between MCU and FAX control PWB (Parity error) FAX control PWB connector disconnection Defective harness between FAX control PWB and MCU PWB Motherboard connector pin breakage FAX control PWB ROM error/Data error Check connector/harness of FAX control PWB and MCU PWB. Check the grounding of the copier. Check FAX control PWB ROM. FAX control PWB communication trouble (Over-run) Communication trouble between MCU and FAX control PWB (Overrun error) FAX control PWB connector disconnection Defective harness between FAX control PWB and MCU PWB Motherboard connector pin breakage FAX control PWB ROM error/Data error Check connector/harness of FAX control PWB and MCU PWB. Check the grounding of the copier. Check FAX control PWB ROM. FAX control PWB communication trouble (Framing) Communication trouble between MCU and FAX control PWB (Framing error) FAX control PWB connector disconnection Defective harness between FAX control PWB and MCU PWB Motherboard connector pin breakage FAX control PWB ROM error/Data error Check connector/harness of FAX control PWB and MCU PWB. Check the grounding of the copier. Check FAX control PWB ROM.
Trouble code Main Sub code code F6 88
Details of trouble Content Details Cause FAX control PWB communication trouble (Timeout) Communication trouble between MCU and FAX control PWB (Timeout error) FAX control PWB connector disconnection Defective harness between FAX control PWB and MCU PWB Motherboard connector pin breakage FAX control PWB ROM error/Data error Check connector/harness of FAX control PWB and MCU PWB. Check the grounding of the copier. Check FAX control PWB ROM. FAX control PWB destination error The machine destination setup does not coincide with the FAX board destination setup. The machine destination setup (Sim 26-6) does not coincide with the FAX board setup Check the variety of FAX LIU PWB. Check the machine destination setup (Sim 22-6) and FAX country code (Soft SW table). MCU-PRT communication trouble Communication establishment error/ framing/parity/protocol error Printer PWB connector disconnection Harness trouble between the printer PWB and the MCU PWB Motherboard connector pin breakage Printer PWB ROM trouble/Data disturbance Check the connectors and harness of the printer PWB and MCU PWB. Check the grounding of the copier. Check ROM on printer PWB. Printer PWB trouble Communication trouble between MCU and printer PWB Printer PWB connector disconnection Harness trouble between the printer PWB and the MCU PWB Motherboard connector pin breakage Printer PWB ROM trouble/Data disturbance Check the connectors and harness of the printer PWB and MCU PWB. Check the grounding of the copier. Check ROM on printer PWB. Printer PWB communication trouble (Protocol) Communication trouble between MCU and printer PWB (Protocol error) Printer PWB connector disconnection Harness trouble between the printer PWB and the MCU PWB Motherboard connector pin breakage Printer PWB ROM trouble/Data disturbance Check the connectors and harness of the printer PWB and MCU PWB. Check the grounding of the copier. Check ROM on printer PWB.

Check and remedy 99 Content Details
Check and remedy FContent Details Cause
Check and remedy 82 Content Details Cause
Check and remedy 80 Content Details Cause
AR-M236/M276/M237/M277 TROUBLE CODE LIST 9 - 5
Trouble code Main Sub code code F9 81
Details of trouble Content Details Cause Printer PWB communication trouble (Parity) Communication trouble between MCU and printer PWB (Parity error) Printer PWB connector disconnection Harness trouble between the printer PWB and the MCU PWB Motherboard connector pin breakage Printer PWB ROM trouble/Data disturbance Check the connectors and harness of the printer PWB and MCU PWB. Check the grounding of the copier. Check ROM on printer PWB. Printer PWB communication trouble (Overrun) Communication trouble between MCU and printer PWB (Overrun error) Printer PWB connector disconnection Harness trouble between the printer PWB and the MCU PWB Motherboard connector pin breakage Printer PWB ROM trouble/Data disturbance Check the connectors and harness of the printer PWB and MCU PWB. Check the grounding of the copier. Check ROM on printer PWB. Printer PWB communication trouble (Framing) Communication trouble between MCU and printer PWB (Framing error) Printer PWB connector disconnection Harness trouble between the printer PWB and the MCU PWB Motherboard connector pin breakage Printer PWB ROM trouble/Data disturbance Check the connectors and harness of the printer PWB and MCU PWB. Check the grounding of the copier. Check ROM on printer PWB. Printer PWB communication trouble (Timeout) Communication trouble between MCU and printer PWB (Timeout error) Printer PWB connector disconnection Harness trouble between the printer PWB and the MCU PWB Motherboard connector pin breakage Printer PWB ROM trouble/Data disturbance Check the connectors and harness of the printer PWB and MCU PWB. Check the grounding of the copier. Check ROM on printer PWB.
Trouble code Main Sub code code 99 F9
Details of trouble Content Details Machine-PCL board language error The machine language setup does not coincide with the PCL board language setup. PCL board connection error SIM setup error Check the firmware of the PCL board and the combination of the panel screen data, and download the correct version, if necessary. Check the machine language information. (Machine language setup: SIM 26-22) Main heater lamp thermistor open hard detection Main heater lamp thermistor open detection Fusing unit not installed Thermistor defect Control PWB failure Fusing section connector contact failure Fusing unit not installed Check the harness and the connector of the thermistor and the MCU. Clear the display of self-diagnostics with SIM 14. Thermistor open Sub heater lamp thermistor open hard detection Sub heater lamp thermistor open detection Fusing unit not installed Thermistor defect Control PWB failure Fusing section connector contact failure Fusing unit not installed Check the harness and the connector of the thermistor and the MCU. Clear the display of self-diagnostics with SIM 14. Thermistor open Main heater lamp abnormally high temperature hard detection trouble The fusing main heater thermistor causes abnormally high temperature. Main heater lamp thermistor defect Control PWB failure Fusing section connector contact failure Check the main heater lamp blinking with SIM 5-2-1. When the lamp blinks normally: Check the thermistor and the harness. Check the MCU PWB thermistor input circuit. If lamp lights and stays lit: Check the power PWB and the MCU PWB lamp control circuit. Clear the display of self-diagnostics with SIM 14.

Cause Check and remedy

Check and remedy Remarks Content Details Cause
AR-M236/M276/M237/M277 TROUBLE CODE LIST 9 - 6
Trouble code Main Sub code code H3 01
Details of trouble Content Details Cause Sub heater lamp abnormally high temperature hard detection trouble The fusing sub heater thermistor causes abnormally high temperature. Sub heater lamp Thermistor defect Control PWB failure Fusing section connector contact failure Check the sub heater lamp blinking with SIM 5-2-2. When the lamp blinks normally: Check the thermistor and the harness. Check the MCU PWB thermistor input circuit. If lamp lights and stays lit: Check the power PWB and the MCU PWB lamp control circuit. Clear the display of self-diagnostics with SIM 14. Main heater lamp abnormally high temperature soft detection trouble A/D value the fusing main heater lamp thermistor causes abnormally high temperature (over 230C). Main heater lamp thermistor defect Control PWB failure Fusing section connector contact failure Check the main heater lamp blinking with SIM 5-2-1. When the lamp blinks normally: Check the thermistor and the harness. Check the MCU PWB thermistor input circuit. If lamp lights and stays lit: Check the power PWB and the MCU PWB lamp control circuit. Clear the display of self-diagnostics with SIM 14. Sub heater lamp abnormally high temperature soft detection trouble A/D value the fusing sub heater lamp thermistor causes abnormally high temperature (over 230C). Sub heater lamp thermistor defect Control PWB failure Fusing section connector contact failure Check the sub heater lamp blinking with SIM 5-2-2. When the lamp blinks normally: Check the thermistor and the harness. Check the MCU PWB thermistor input circuit. If lamp lights and stays lit: Check the power PWB and the MCU PWB lamp control circuit. Clear the display of self-diagnostics with SIM 14.
Trouble code Main Sub code code H4 00
Details of trouble Content Details Main heater lamp abnormally low temperature detection The setup temperature (about 90C) is not reached within the specified time (about 17sec) from turning on the power ON SW. (When the temperature of main heater lamp thermistor falls below 140C in the standby mode or printing.) Whether temperature of main heater lamp thermistor falls below 50C in the pre-heat mode. Main heater lamp thermistor defect Main heater lamp failure Main thermostat failure Control PWB failure Check the heater lamp blinking with SIM 52. When the lamp blinks normally: Check the thermistor and the harness. Check the MCU PWB thermistor input circuit. When the lamp does not light: Check for disconnection of the heater lamp and thermostat. Check the interlock switch. Check the power PWB and the MCU PWB lamp control circuit. Clear the display of self-diagnostics with SIM 14. Sub heater lamp abnormally low temperature detection The setup temperature (about 90C) is not reached within the specified time (about 17sec) from turning on the power ON SW. (When the temperature of sub heater thermistor falls below 140C in the standby mode or printing.) Whether temperature of sub heater lamp thermistor falls below 50C in the pre-heat mode. Sub heater lamp thermistor defect Sub heater lamp failure Sub thermostat failure Control PWB failure Check the sub heater lamp blinking with SIM 5-2-2. When the lamp blinks normally: Check the thermistor and the harness. Check the MCU PWB thermistor input circuit. When the lamp does not light: Check for disconnection of the heater lamp and thermostat. Check the interlock switch. Check the power PWB and the MCU PWB lamp control circuit. Clear the display of self-diagnostics with SIM 14.

AR-M236/M276/M237/M277 TROUBLE CODE LIST 9 - 7
Trouble code Main Sub code code 20 H4
Details of trouble Content Details Main heater lamp abnormally low temperature detection The setup temperature (about 25C: Sim 43-1-1) is not reached within the specified time (about 32sec) from turning on the power ON SW. (When the temperature falls below 140C in the standby mode.) Main heater thermistor defect Main heater lamp failure Main thermostat failure Control PWB failure Check the main heater lamp blinking with SIM 5-2. When the lamp blinks normally: Check the thermistor and the harness. Check the MCU PWB thermistor input circuit. When the lamp does not light: Check for disconnection of the heater lamp and thermostat. Check the interlock switch. Check the power PWB and the MCU PWB lamp control circuit. Clear the display of self-diagnostics with SIM 14. Sub heater lamp abnormally low temperature detection The setup temperature (about 25C: Sim 43-1-1) is not reached within the specified time (about 32sec) from turning on the power ON SW. (When the temperature falls below 140C in the standby mode.) Sub heater thermistor defect Sub heater lamp failure Sub thermostat failure Control PWB failure Check the sub heater lamp blinking with SIM 5-2-2. When the lamp blinks normally: Check the thermistor and the harness. Check the MCU PWB thermistor input circuit. When the lamp does not light: Check for disconnection of the heater lamp and thermostat. Check the interlock switch. Check the power PWB and the MCU PWB lamp control circuit. Clear the display of self-diagnostics with SIM 14. 10 continuous POD1, POD2 or PPD2 JAM POD1, POD2, PPD2 JAM was detected 10 continuous times from turning on the power ON. The fusing JAM is not completely removed. (Jam paper remains.) POD1, POD2, PPD2 sensor breakdown or harness connection trouble Fusing unit installation failure Check for jam paper in the fusing section. (paper winding, etc.) Check fusing unit installation. Check the POD1, POD2 or PPD2 sensor. Clear the trouble with SIM 14.
Trouble code Main Sub code code L1 00
Details of trouble Content Details Cause Scanner feed trouble Scanner feed is not completed within the specified time. Mirror unit defect Scanner wire disconnection Origin detection sensor error Mirror motor harness abnormality Check the scanning operation with SIM 11. Mirror base feed trouble Check for disconnection of the scanner wire. Check the harness and connector between the mirror motor and the MCU PWB. Replace the mirror unit. Replace the MCU PWB. When the mirror feeds: Check the mirror home position sensor with SiM 1-2. Scanner return trouble Scanner return is not completed within the specified time. "When OC copying with the mirror at the home position, the mirror is not in the home position. " Mirror unit defect The scanner wire is disconnected. Origin detection sensor error Mirror motor harness abnormality Check the scanning operation with SIM 11. Mirror base return trouble Check for disconnection of the scanner wire. Check the harness and connector between the mirror motor and the MCU PWB. Replace the mirror unit. Replace the MCU PWB. When the mirror feeds: Check the mirror home position sensor with SiM 1-2. Main motor trouble The main motor does not rotate. The motor lock signal is detected for 1sec or more after the main motor rotates. The motor lock signal is detected for 1sec during rotation of the main motor. Main motor defect Main motor connection, harness trouble or disconnection MCU PWB failure Check the main motor operation with SIM 25-1. Check connection of the main motor harness and connector. Replace the main motor. Replace the MCU PWB.

AR-M236/M276/M237/M277 TROUBLE CODE LIST 9 - 8
Trouble code Main Sub code code L4 11
Details of trouble Content Details Shifter motor trouble The shifter home position detection signal is not detected when the shifter is operating. Shifter motor trouble or harness connection trouble and disconnection Shifter home position sensor trouble Check the shifter motor operation with SIM 3-11. Check connection of the shifter motor harness/connector. Replace the shifter motor. Replace the MCU PWB. Polygon motor lock trouble The polygon motor does not rotate. The motor lock signal is detected for 6sec or more after the polygon motor rotates. The motor lock signal is detected for 1sec during rotation of the polygon motor. Polygon motor unit failure Polygon motor connection, harness trouble or disconnection MCU PWB failure Check the polygon motor operation with SIM 61-1. Check connector/harness of polygon motor Replace the polygon motor. Replace the MCU PWB. Power abnormality detection trouble The power status monitoring signal keeps power OFF state after passing the specified time (2sec). Circuit around the power status monitoring signal failure. Check whether power status monitoring signal on MCU PWB is OPEN or not. Replace MCU PWB. FAX battery error The SRAM backup battery voltage on FAX PWB falls. The SRAM backup battery voltage on FAX PWB falls. Check voltage of the SRAM back up battery. Replace the battery. PANEL LOW battery error The voltage of the panel clock function battery falls. The voltage of the panel clock function battery falls. Check voltage of panel clock function battery. Replace the battery. EEPROM communication error MCU PWB EEPROM access circuit failure EEPROM defective ICU PWB EEPROM access circuit failure Check that the EEPROM is properly set. Clear trouble with SIM 16. Replace the MCU PWB. EEPROM abnormality
Trouble code Main Sub code code U2 20
Details of trouble Content Details Machine speed code data error The machine (Boot) speed information is not identical to the model code speed information. EEPROM defective SIM operation error Check that the machine set with SIM 2657 is identical to the model information. When the boot program speed code does not match with the body model information. CRUM chip communication error Error in MCU-CRUM chip communication CRUM chip failure Developing unit contact trouble MCU PWB failure Replace the CRUM chip. Check installation of the developing unit. Clear the trouble with SIM 16. Replace the MCU PWB. CRUM communication error RIC communication trouble Error in communication with RIC Error in communication test after turning on the power or canceling SIM. Connector harness contact trouble or disconnection RIC control PWB trouble MCU PWB failure Malfunction by noises Check the communication cable, connectors from the RIC box to the main body. MCU-OPE communication trouble Communication establishment error/ framing/parity/protocol error Operation control PWB connector disconnection Operation control PWB MCU PWB harness failure Check the connectors and harness of the operation control PWB and MCU PWB. Check the grounding of the copier. Check ROM on the operation control PWB. Operation control PWB communication trouble (Protocol) Communication trouble between MCU and the operation control PWB (Protocol error) Operation control PWB connector disconnection Operation control PWB MCU PWB harness failure Check the connectors and harness of the operation control PWB and MCU PWB. Check the grounding of the copier.

Cause Check and remedy Remarks
Check and remedy Remarks Content Details
Cause Check and remedy Content Details Cause Check and remedy Content Details Cause Check and remedy Content Details Cause Check and remedy Remarks
AR-M236/M276/M237/M277 TROUBLE CODE LIST 9 - 9
Trouble code Main Sub code code U9 81
Details of trouble Content Details Cause Operation control PWB communication trouble (Parity) Communication trouble between MCU and the operation control PWB (Parity error) Operation control PWB connector disconnection Operation control PWB MCU PWB harness failure Check the connectors and harness of the operation control PWB and MCU PWB. Check the grounding of the copier. Operation control PWB communication trouble (Overrun) Communication trouble between MCU and the operation control PWB (Overrun error) Operation control PWB connector disconnection Operation control PWB MCU PWB harness failure Check the connectors and harness of the operation control PWB and MCU PWB. Check the grounding of the copier. Operation control PWB communication trouble (Framing) Communication trouble between MCU and the operation control PWB (Framing error) Operation control PWB connector disconnection Operation control PWB MCU PWB harness failure Check the connectors and harness of the operation control PWB and MCU PWB. Check the grounding of the copier. Operation control PWB communication trouble (Time-out) Communication trouble between MCU and the operation PWB (Time-out error) Operation control PWB connector disconnection Operation control PWB MCU PWB harness failure Check the connectors and harness of the operation control PWB and MCU PWB. Check the grounding of the copier. Operation panel destination error An error occurred in checking the destination of the operation panel and the main body. Erroneous connection the operation panel unit SIM setup error Check the destination information of the operation panel unit and the MCU. (Use SIM 26-6 for the destination of the body.)
Trouble code Main Sub code code EE EL
Details of trouble Content Details Developer adjustment trouble (Over-toned abnormality) An abnormality occurred in execution of automatic developer adjustment. Sample data was detected over-toner. Toner concentration sensor abnormality Toner concentration trouble Developing unit trouble MCU PWB failure Use SIM 25-2 to perform the auto developer adjustment. Developer adjustment trouble (Undertoned abnormality) An abnormality occurred in execution of automatic developer adjustment. Sample data was detected under-toner. Toner concentration sensor abnormality Toner concentration trouble Developing unit trouble MCU PWB failure Use SIM 25-2 to perform the auto developer adjustment. RIC communication error The copy inhibit command from RIC is received. Judged by the host. Inform to the host.

!!install_ar230270.book

AR-M236 AR-M237 AR-M276 AR-M277
DIGITAL MULTIFUNCTIONAL SYSTEM SOFTWARE SETUP GUIDE
INTRODUCTION Back cover SOFTWARE FOR THE SHARP AR-M230/M270 SERIES 2 BEFORE INSTALLATION 2 INSTALLING THE SOFTWARE 3 CONNECTING TO A COMPUTER 10 CONFIGURING THE PRINTER DRIVER 11 CONFIGURING THE PC-FAX DRIVER WHEN USING A USB CABLE (if the PC-FAX driver is installed) 12 HOW TO USE THE ONLINE MANUAL 13 TROUBLESHOOTING 14

INTRODUCTION

This manual explains how to install and configure the software that is required for the printer function of the machine. The procedure for viewing the online manual is also explained.
The screen images in this manual are mainly for Windows XP. With other versions of Windows, some screen images may be different from those in this manual. The explanations in this manual are based on the North American version of the software. Versions for other countries and regions may vary slightly from the North American version. Where "AR-XXXX" appears in this manual, please substitute the name of your model for "XXXX". For the name of your model, see "PART NAMES AND FUNCTIONS" in the operation manual for copier. This manual refers to the "SHARP Digital Multifunctional System AR-M230/M270 Series Software CD-ROM" simply as "CD-ROM".
Trademark acknowledgments
Microsoft Windows operating system is a trademark or copyright of Microsoft Corporation in the U.S.A. and other countries. Windows 95, Windows 98, Windows Me, Windows NT 4.0, Windows 2000, and Windows XP are trademarks or copyrights of Microsoft Corporation in the U.S.A. and other countries. Acrobat Reader Copyright 1987- 2002 Adobe Systems Incorporated. All rights reserved. Adobe, the Adobe logo, Acrobat, and the Acrobat logo are trademarks of Adobe Systems Incorporated. IBM and PC/AT are trademarks of International Business Machines Corporation. All other trademarks and copyrights are the property of their respective owners.

SOFTWARE LICENSE

The SOFTWARE LICENSE will appear when you install the software from the CD-ROM. By using all or any portion of the software on the CD-ROM or in the machine, you are agreeing to be bound by the terms of the SOFTWARE LICENSE.

CONTENTS

SOFTWARE FOR THE SHARP AR-M230/M270 SERIES.. 2 BEFORE INSTALLATION.... 2
HARDWARE AND SOFTWARE REQUIREMENTS.. 2 INSTALLATION ENVIRONMENT AND INSTALLATION PROCEDURE. 2
INSTALLING THE SOFTWARE.... 3
INSTALLATION IN WINDOWS XP (USB/PARALLEL CABLE).. 3 INSTALLATION IN WINDOWS 98/ME/2000 (USB CABLE).. 6 INSTALLATION IN WINDOWS 95/98/ME/NT4.0/2000 (PARALLEL CABLE).. 8
CONNECTING TO A COMPUTER... 10
CONNECTING A USB CABLE.... 10 CONNECTING A PARALLEL CABLE... 10
CONFIGURING THE PRINTER DRIVER... 11 CONFIGURING THE PC-FAX DRIVER WHEN USING A USB CABLE (if the PC-FAX driver is installed). 12 HOW TO USE THE ONLINE MANUAL... 13 TROUBLESHOOTING.... 14
SOFTWARE FOR THE SHARP AR-M230/M270 SERIES
The CD-ROM that accompanies the machine contains the following software:

Printer driver

The printer driver enables you to use the printer function of the machine.

PC-FAX driver

The PC-FAX driver lets you easily send faxes from your computer through the machine to another fax machine (when the facsimile expansion kit is installed). * To use the PC-FAX driver, Internet Explorer 4.0 or later must be installed in your computer.

Acrobat Reader 5.0

Software that allows you to view the online printer manual on your computer.

BEFORE INSTALLATION

HARDWARE AND SOFTWARE REQUIREMENTS
Check the following hardware and software requirements before installing the software.
IBM PC/AT or compatible computer equipped with a USB 2.0/1.1*1 or bi-directional parallel interface (IEEE 1284) Operating system Windows 95*2, Windows 98, Windows Me, Windows NT Workstation 4.0 (Service Pack 5 or later)*3, Windows 2000 Professional*3, Windows XP Professional*3, Windows XP Home Edition*3 Other hardware requirements An environment that allows any of the above operating systems to fully operate Computer type *1 Compatible with Windows 98, Windows Me, Windows 2000 Professional, Windows XP Professional or Windows XP Home Edition preinstalled models equipped with a USB interface as standard. *2 If you are installing the PC-FAX driver, a system file must be updated before the driver can be installed. For more information, click the "Display README" button in the select packages window of the installer. (p. 8) *3 Administrator's rights are required to install the software using the installer.
INSTALLATION ENVIRONMENT AND INSTALLATION PROCEDURE
Follow the appropriate installation procedure for your operating system and type of cable as indicated below. Operating system
Windows XP Windows 98/Me/2000 Windows 98/Me/2000 Windows 95/NT 4.0
USB/Parallel USB Parallel Parallel

Procedure to follow

INSTALLATION IN WINDOWS XP (USB/PARALLEL CABLE) (p. 3) INSTALLATION IN WINDOWS 98/ME/2000 (USB CABLE) (p. 6) INSTALLATION IN WINDOWS 95/98/ME/NT4.0/2000 (PARALLEL CABLE) (p. 8) INSTALLATION IN WINDOWS 95/98/ME/NT4.0/2000 (PARALLEL CABLE) (p. 8)

INSTALLING THE SOFTWARE

If an error message appears, follow the on-screen instructions to solve the problem. After the problem is solved, the installation procedure will continue. Depending on the problem, you may have to click the "Cancel" button to exit the installer. In this case, reinstall the software from the beginning after solving the problem.
INSTALLATION IN WINDOWS XP (USB/PARALLEL CABLE)
The USB or parallel cable must not be connected to the machine. Make sure that the cable is not connected before proceeding. If the cable is connected, a Plug and Play window will appear. If this happens, click the "Cancel" button to close the window and disconnect the cable.
Select the checkboxes of the software packages to be installed and then click the "Next" button. Click the "Display README" button to show information on packages that are selected.
The cable will be connected in step 12.

Insert the CD-ROM into your computer's CD-ROM drive. Click the "start" button, click "My Computer" ( ), and then double-click the CD-ROM icon ( ).
Double-click the "setup" icon (
The PC-FAX driver can only be used if the facsimile expansion kit is installed.
If the language selection screen appears after you double click the "setup" icon, select the language that you wish to use and click the "Next" button. (Normally the correct language is selected automatically.)
Check the packages on the screen, and then click the "Start" button. The software packages to be installed will be displayed on the screen. If an incorrect package is displayed, click the "Back" button and select the correct packages.
The License Agreement window will appear. Make sure that you understand the contents of the license agreement, and then click the "Yes" button. Read the message in the "Welcome" window and then click the "Next" button.
The files required for installation of the printer driver are copied (if "Printer Driver" was selected in Step 7). Follow the on-screen instructions. When you are asked how the printer is connected, select "Connected to this computer" and click the "Next" button.
Begin the installation of the PC-FAX driver (if "PC-FAX Driver" was selected in Step 7). Follow the on-screen instructions. When the model selection window appears, select model name of your machine. During installation of the PC-FAX driver, you will be asked to select the port. If you are using the USB port, select any port (such as LPT1) and continue the installation. The port settings are configured in the PC-FAX driver properties after installation. (p. 12)

Caution

If the following screen appears while the files are being copied (the message may appear more than once), click the "Continue Anyway" button.
Click the "Finish" button when the message informs you that setup is successful.
When the "Finish" screen appears, click the "Close" button. When "After Windows system restarts, connect the interface cable to the PC" appears, click the "OK" button.
When "The installation of the SHARP software is complete" appears, click the "OK" button.
After the installation, a message prompting you to restart your computer may appear. In this case, click the "Yes" button to restart your computer.
Connect the interface cable to the machine and your computer (p. 10). If you are using a USB cable, make sure the machine's power is turned on and then connect the cable. If you are using a parallel cable, turn off the power of the machine and your computer, connect the cable, turn on the power of the machine, and then turn on your computer. Windows will detect the machine and the Plug and Play screen will appear.

Begin installation of the printer driver. "SHARP AR-XXXX" will appear in the "Found New Hardware Wizard" dialog box. Select "Install the software automatically (Recommended)" and click the "Next" button. Follow the on-screen instructions.
If a warning window appears regarding the "Windows logo test", be sure to click the "Continue Anyway" button.
This completes the installation of the software. If you installed the printer driver, configure the printer driver settings as explained in "CONFIGURING THE PRINTER DRIVER" (p. 11). If you installed the PC-FAX driver and are using a USB connection, configure the PC-FAX driver settings as explained in "CONFIGURING THE PC-FAX DRIVER WHEN USING A USB CABLE (if the PC-FAX driver is installed)" (p. 12).
INSTALLATION IN WINDOWS 98/ME/2000 (USB CABLE)
The USB cable must not be connected to the machine. Make sure that the cable is not connected before proceeding. If the cable is connected, a Plug and Play window will appear. If this happens, click the "Cancel" button to close the window and disconnect the cable.
Insert the CD-ROM into your computer's CD-ROM drive. Double-click "My Computer" ( ), and then double-click the CD-ROM icon ( ). Double-click the "setup" icon ( ).
Check the packages on the screen, and then click the "Start" button. The software packages to be installed will be displayed on the screen. If an incorrect package is displayed, click the "Back" button and select the correct packages. The files required for installation of the printer driver are copied (if "Printer Driver" was selected in Step 7). Follow the on-screen instructions. When you are asked how the printer is connected, select "Connected to this computer" and click the "Next" button.
The License Agreement window will appear. Make sure that you understand the contents of the license agreement, and then click the "Yes" button. Read the message in the "Welcome" window and then click the "Next" button. Select the checkboxes of the software packages to be installed and then click the "Next" button. Click the "Display README" button to show information on packages that are selected.
When the interface selection screen appears, select "USB" and click the "Next" button.
In Windows 2000, if the following screen appears while the files are being copied (the message may appear more than once), click the "Yes" button.

Make sure that the power of the machine is turned on, and then connect the USB cable. (p. 10) Windows will detect the machine and the Plug and Play screen will appear. Follow the instructions in the Plug and Play screen that appears in your version of Windows to begin the installation.
This completes the installation of the software. If you installed the printer driver, configure the printer driver settings as explained in "CONFIGURING THE PRINTER DRIVER" (p. 11). If you installed the PC-FAX driver, configure the PC-FAX driver settings as explained in "CONFIGURING THE PC-FAX DRIVER WHEN USING A USB CABLE (if the PC-FAX driver is installed)" (p. 12).
INSTALLATION IN WINDOWS 95/98/ME/NT4.0/2000 (PARALLEL CABLE)
The cable will be connected in step 18. The PC-FAX driver can only be used if the facsimile expansion kit is installed. If you are installing the PC-FAX driver, a system file must be updated before the driver can be installed. For more information, click the "Display README" button.
Check the packages on the screen, and then click the "Start" button. The software packages to be installed will be displayed on the screen. If an incorrect package is displayed, click the "Back" button and select the correct packages. Begin installation of the printer driver (if "Printer Driver" was selected in Step 7). Follow the on-screen instructions. If you are using Windows 95/NT 4.0, go to step 12. When you are asked how the printer is connected, select "Connected to this computer" and click the "Next" button.
When the interface selection screen appears, select "Parallel" and click the "Next" button.
When "The installation of the SHARP software is complete" appears, click the "OK" button. Begin the installation of the PC-FAX driver (if "PC-FAX Driver" was selected in Step 7). Follow the on-screen instructions. When the model selection window appears, select model name of your machine. During installation of the PC-FAX driver, you will be asked to select the port. If you are using the parallel port, select "LPT1" and continue the installation.
Select the printer port and click the "Next" button. Select "LPT1" for the printer port.
If "LPT1" does not appear, another printer or peripheral device is using LPT1. In this case continue the installation, and after the installation is finished, change the port setting so that the machine can use LPT1. This procedure is explained in "Another printer is using the parallel port (when using a parallel cable)" on page 14.

When the model selection window appears, select model name of your machine and click the "Next" button. For the model name of your machine, see "PART NAMES AND FUNCTIONS" in the operation manual for copier. Click the "Yes" button.
Turn off the power of the machine and your computer, and connect the machine to your computer with the parallel cable. (p. 10) After connecting the machine to your computer, turn on the power of the machine and then start up your computer.
This completes the installation of the software. If you installed the printer driver, configure the printer driver settings as explained in "CONFIGURING THE PRINTER DRIVER" (p. 11).

CONNECTING TO A COMPUTER

Follow the procedure below to connect the machine to your computer. Interface cables for connecting the machine to your computer are not included with the machine. Please purchase the appropriate cable for your computer.

Interface cable

USB cable
Shielded twisted pair cable, high-speed transmission equivalent (9 feet (3 m) max.) If the machine will be connected using a USB 2.0 interface, please purchase a USB cable that supports USB 2.0.

Parallel cable

IEEE 1284-Shielded type bi-directional parallel interface cable (9 feet (3 m) max.)
USB is available on a PC/AT compatible computer that was originally equipped with USB and had Windows 98, Windows Me, Windows 2000 Professional, Windows XP Professional or Windows XP Home Edition preinstalled. Do not connect the interface cable before installing the printer driver. The interface cable must be connected during installation of the printer driver.

CONNECTING A USB CABLE

Insert the cable into the USB port on the machine.
Insert the other end of the cable into your computer's USB port.
The cable can also be inserted into a USB 1.1 port. However, performance will be the same as USB 1.1.
CONNECTING A PARALLEL CABLE
Ensure that your computer and the machine are turned off. Insert the cable into the parallel port on the machine and fasten with the clasps.

Insert the other end of the cable into your computer's parallel port.
CONFIGURING THE PRINTER DRIVER
After installing the printer driver, you must configure the printer driver settings appropriately for the number of paper trays on the machine and the size of paper loaded in each tray.
Click the "start" button, click "Control Panel", click "Printers and Other Hardware", and then click "Printers and Faxes". In operating systems other than Windows XP, click the "Start" button, select "Settings", and then click "Printers". Click the "SHARP AR-XXXX" printer driver icon and select "Properties" from the "File" menu. If you are using Windows NT 4.0/2000/XP, go to step 4. In Windows 95/98/Me, click the "Setup" tab. Click the "Configuration" tab and set the printer configuration based on the options that have been installed. Set the printer configuration properly. Otherwise, printing may not take place correctly.
Click the "Set Tray Status" button and select the size of paper that is loaded in each tray. Select a tray in the "Paper source" menu, and select the size of paper loaded in that tray from the "Setting Paper Size" menu. Repeat for each tray.
Click the "OK" button in the "Set Tray Status" window. Click the "OK" button in the printer properties window.
CONFIGURING THE PC-FAX DRIVER WHEN USING A USB CABLE (if the PC-FAX driver is installed)
When the PC-FAX function is used with a USB cable, the port used by the PC-FAX driver must be configured. The PC-FAX driver uses the USB port that was created when the printer driver was installed. Configure the port after installing the printer driver (pages 3 to 9).
Click the "start" button, click "Control Panel", click "Printers and Other Hardware", and then click "Printers and Faxes". In operating systems other than Windows XP, click the "Start" button, select "Settings", and then click "Printers". Click the PC-FAX driver icon and select "Properties" from the "File" menu.
Click the "Ports" tab and select a USB port (for example, USB001) in the list. In Windows 98/Me, click the "Details" tab and select USB port in the "Print to the following port" list box.
The USB port name will vary depending on the number of USB ports created on your computer. If the port created during installation of the printer driver is your first USB port, the name will be "USB001". Select the USB port being used by the AR-M230/M270 series printer driver. The port used by the printer driver is indicated by a checkmark in the "Ports" tab of the printer driver properties window. (In Windows 98/Me, the port is selected in "Print to the following port" in the "Details" tab.)

Click the "OK" button.
HOW TO USE THE ONLINE MANUAL
The online manual provides detailed instructions for operating the machine as a printer. View the online manual when you use the printer function after the initial setup is completed.
Contents of the online manual
The contents of the online manual are as follows. How to use the online manual: Explains how to use the online manual. Print: Provides information on how to print a document. Printer sharing: Explains how to configure the machine for use as a shared printer. Troubleshooting: Provides instructions on how to solve driver or software problems.
To view the online manual, your computer must have Acrobat Reader 5.0 or later. If you do not have Acrobat Reader, follow the instructions in "Installing Acrobat Reader" to install it.
Insert the CD-ROM into your computer's CD-ROM drive. Click the "start" button, click "My Computer" ( ), and then double-click the CD-ROM icon ( ). In Windows 95/98/Me/NT 4.0/2000, double-click "My Computer" and then double-click the CD-ROM icon.
Double-click the "Manual" folder, double-click the "EnglishA" folder (for regions other than the U.S., double-click the "English" folder), and then double-click the "AR_M230_M270.pdf" icon. The online manual will appear.
If you will be viewing the online manual repeatedly, you may find it convenient to copy this online manual file to your computer. The online manual can be printed out using Acrobat Reader. SHARP recommends printing out the sections which you refer to regularly. Refer to "Help" of Acrobat Reader for more details on how to use Acrobat Reader.
Installing Acrobat Reader
Insert the CD-ROM into your computer's CD-ROM drive. Click the "start" button, click "My Computer" ( ), and then double-click the CD-ROM icon ( ). In Windows 95/98/Me/NT4.0/2000, double-click "My Computer" and then double-click the CD-ROM icon. Double-click the "Acrobat" folder, and then double-click the "ar500enu.exe" icon. Follow the on-screen instructions to install Acrobat Reader.

TROUBLESHOOTING

If the software does not install correctly, check the following items on your computer. To remove the software, see "Uninstalling the printer driver" in the online manual. Troubleshooting information can also be found in the README files for each of the software programs. To view a README file, click the "Display README" button in the "Select Packages" screen. (p.3, 6, 8)

Printer driver cannot be installed (Windows 2000/XP)
If the printer driver cannot be installed in Windows 2000/XP, follow these steps to check your computer's settings.
Another printer is using the parallel port (when using a parallel cable)
If another printer is using the parallel port and printing is not possible using the machine, follow the steps below to change the port setting of the other printer driver, and make sure that the port of the printer driver for the machine is set to LPT1.
Click the "start" button and then click "Control Panel". In Windows 2000, click the "Start" button, select "Settings", and then click "Control Panel". Click "Performance and Maintenance", and then click "System". In Windows 2000, double-click the "System" icon. Click the "Hardware" tab and then click the "Driver Signing" button. Check "What action do you want Windows to take?" ("File signature verification" in Windows 2000).
Click the "start" button, click "Control Panel", click "Printers and Other Hardware", and then click "Printers and Faxes". In Windows 95/98/Me/NT 4.0/2000, click the "Start" button, select "Settings", and then click "Control Panel". Click the icon of the printer driver for which you wish to change the port setting, and select "Properties" from the "File" menu. Click the "Ports" tab. In Windows 95/98/Me, click the "Details" tab. Select "FILE:" in the "Print to the following port" list box, and click the "OK" button. Click the "SHARP AR-XXXX" printer driver icon and select "Properties" from the "File" menu. Click the "Ports" tab. In Windows 95/98/Me, click the "Details" tab. Select "LPT1" in the "Print to the following port" list box, and click the "OK" button.
If the option "Block" has been selected, it will not be possible to install the printer driver. Select the option "Warn" and then install the printer driver as explained in "INSTALLING THE SOFTWARE".

In the event that you need to use the other printer, repeat the above steps to set the port of the machine to "FILE:", and change the port setting of the other printer back to "LPT1".
The printer driver cannot be correctly installed by Plug and Play (Windows 2000/XP)
In Windows 2000/XP, if the printer driver cannot be correctly installed by Plug and Play (for example, Plug and Play takes place without copying the required files for the printer driver installation), follow these steps to remove unneeded devices and then install the printer driver as explained in "INSTALLING THE SOFTWARE" (p. 3).
Plug and play screen does not appear (when using a USB cable)
If the Plug and Play screen does not appear after you connect the machine to your computer with a USB cable and turn on the machine, follow the steps below to verify that the USB port is available.
Click the "start" button, click "Control Panel", and then click "Performance and Maintenance". In Windows 2000, click the "Start" button, select "Settings", and then click "Control Panel". Click "System", click the "Hardware" tab, and click the "Device Manager" button.
Click the "start" button, click "Control Panel", and then click "Performance and Maintenance". In Windows 98/Me/2000, click the "Start" button, select "Settings", and then click "Control Panel". Click "System", click the "Hardware" tab, and click the "Device Manager" button. "Universal Serial Bus controllers" will appear in the list of devices.
In Windows 2000, double-click the "System" icon, click the "Hardware" tab, and click the "Device Manager" button.

Click the devices".

icon beside "Other
In Windows 98/Me, double-click the "System" icon and click the "Device Manager" tab. In Windows 2000, double-click the "System" icon, click the "Hardware" tab, and click the "Device Manager" button. If the "System" icon does not appear in Windows Me, click "view all Control Panel options".
If "SHARP AR-XXXX" appears, select and delete it.

Click the icon beside "Universal Serial Bus controllers".
If "Other devices" does not appear, close the "Device Manager" window.
Install the software as explained in "INSTALLING THE SOFTWARE".
Two items should appear: your controller chipset type and Root Hub. If these items appear, you can use the USB port. If the "Universal Serial Bus controllers" shows a yellow exclamation point or does not appear, you must check your computer manual for USB troubleshooting or contact your computer manufacturer.
Once you have verified that the USB port is enabled, install the software as explained in "INSTALLING THE SOFTWARE".
AR-M236/AR-M237/AR-M276/AR-M277

SHARP CORPORATION

Printed on 100% post-consumer recycled paper
PRINTED IN CHINA KS 1 2003G TINSE1053QSZZ