SHARP TROUBLE & ERROR CODES AR-M236, AR-M237, AR-M276, AR-M277 [9] TROUBLE CODE LIST

1. List

Trouble code Main Sub code code AE88 E04 Trouble contents Trouble detection
Security incompatibility error IMC board communication trouble MCU IMC board trouble IMC ASIC error IMC CODEC error IMC board flash ROM error IMC board expaned memory module (DIMM) error IMC board Page Memory error/SRAM error IMC board image compression store memory error IMC board smoothing IC error IMC PWB communication trouble (protocol) IMC PWB communication trouble (Parity) IMC PWB communication trouble (Overrun) IMC PWB communication trouble (Framing) IMC PWB communication trouble (Timeout) LSU trouble Shading trouble (black correction) Shading trouble (white correction) Shading trouble Finisher communication trouble FIN Finisher jogger shift trouble Finisher shift motor abnormality Finisher staple shift motor trouble Pusher motor trouble Finisher elevator motor trouble Toner supply failure Identification error Model error Type error Destination error Data abnormality Misc error Copy lamp lighting abnormality MCU-FAX communication trouble MCU FAX control PWB trouble FAX control PWB communication trouble (Protocol) FAX control PWB communication trouble (Parity) FAX control PWB communication trouble (Over-run) FAX control PWB communication trouble (Framing) FAX control PWB communication trouble (Timeout) FAX control PWB destination error
Trouble code Trouble Trouble contents Main Sub detection code code FMCU-PRT communication trouble MCU 10 Printer PWB trouble 80 Printer PWB communication trouble (Protocol) 81 Printer PWB communication trouble (Parity) 82 Printer PWB communication trouble (Overrun) 84 Printer PWB communication trouble (Framing) 88 Printer PWB communication trouble (Timeout) 99 Machine-PCL board language error HMain heater lamp thermistor open hard detection 01 Sub heater lamp thermistor open hard detection HMain heater lamp abnormally high temperature hard detection trouble 01 Sub heater lamp abnormally high temperature hard detection trouble 10 Main heater lamp abnormally high temperature soft detection trouble 11 Sub heater lamp abnormally high temperature soft detection trouble HMain heater lamp abnormally low temperature detection 01 Sub heater lamp abnormally low temperature detection 20 Main heater lamp abnormally low temperature detection 21 Sub heater lamp abnormally low temperature detection H10 continuous POD1, POD2 or PPD2 JAM LScanner feed trouble LScanner return trouble LMain motor trouble 11 Shifter motor trouble LPolygon motor trouble LPower abnormality detection trouble UFAX battery error 02 PANEL LOW battery error UEEPROM communication error 20 Machine speed code data error 40 CRUM chip communication error URIC communication trouble UMCU-OPE communication trouble OPE 80 Operation control PWB communication trouble (Protocol) 81 Operation control PWB communication trouble (Parity) 82 Operation control PWB communication trouble (Overrun) 84 Operation control PWB communication trouble (Framing) 88 Operation control PWB communication trouble (Time-out) 99 Operation panel language error EE EL Developer adjustment trouble (Over-toned abnormality) EU Developer adjustment trouble (Undertoned abnormality) PF 00 RIC copy inhibit signal received
AR-M236/M276/M237/M277 TROUBLE CODE LIST 9 - 1

2. Self diagnostics

Trouble code Main Sub code code ADetails of trouble Content Details Security incompatibility error When the PCL or the FAX board is installed, it does not match with compatible/incompatible setup of the MCU board security. The security compatibility/incompatibility of the installed PCL or FAX board does not match with that of the MCU board. Cheek the security compatibility/ incompatibility of each board. Match the security compatibility/incompatibility of the boards. MCU-IMC communication trouble Communication establishment error/ framing/parity/protocol error IMC PWB connector disconnection Motherboard connector pin breakage IMC PWB ROM defect, data failure Check the connectors of the IMC PWB and MCU PWB. Check the grounding of the copier. Check the ROM of the IMC PWB. IMC PWB trouble Communication trouble between MCU and IMC PWB IMC PWB connector disconnection Motherboard connector pin breakage IMC PWB ROM defect, data failure Check the connectors of the IMC PWB and MCU PWB. Check the grounding of the copier. Check the ROM of the IMC PWB. IMC board ASIC error ASIC abnormality on IMC board IMC board abnormality Replace the IMC PWB.
Trouble code Main Sub code code E1 14
Details of trouble Content Details IMC board expanded memory module (DIMM) error IMC extended compression memory module installation error IMC extended compression memory access error IMC expanded memory module installation trouble IMC expanded memory module trouble IMC expanded memory contact trouble IMC board abnormality Check installation of the expanded memory module. (Spec: Added to Slot 1.) Replace the expanded memory module. Replace the IMC PWB. Extend memory abnormality for compressed image store (DIMM module) IMC board Page Memory error/SRAM error IMC Page Memory Work SRAM abnormality IMC board abnormality Replace the IMC PWB.

Check and remedy EContent Details Cause
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Check and remedy 10 Content Details Cause
Check and remedy 11 Content Details Cause Check and remedy Content Details Cause Check and remedy Remarks Content Details Cause Check and remedy Remarks
Print Buffer Page Memory or Work SRAM abnormality IMC board compression image store memory error Access error of IMC standard compression memory IMC board abnormality Replace the IMC PWB.
IMC board smoothing IC error IMC smoothing IC abnormality IMC board abnormality Replace the IMC PWB.
IMC board CODEC IC error CODEC IC (JBIG chip) abnormality on IMC board IMC board abnormality Replace the IMC PWB.
JBIG IC abnormality IMC board flash ROM error Flash ROM abnormality on IMC board IMC board abnormality Replace the IMC PWB. "When the program download is abnormally terminated, a error may occur. In this case, download the program again." Program ROM abnormality
Check and remedy 81 Content Details Cause

Check and remedy

IMC PWB communication trouble (protocol) Communication trouble between MCU and IMC PWB (Protocol error) IMC PWB connector disconnection Motherboard connector pin breakage IMC PWB ROM defect, data failure Check the connectors of the IMC PWB and MCU PWB. Check the grounding of the copier. Check the ROM of the IMC PWB. IMC PWB communication trouble (Parity) Communication trouble between MCU and printer IMC (Parity error) IMC PWB connector disconnection Motherboard connector pin breakage IMC PWB ROM defect, data failure Check the connectors of the IMC PWB and MCU PWB. Check the grounding of the copier. Check the ROM of the IMC PWB.
AR-M236/M276/M237/M277 TROUBLE CODE LIST 9 - 2
Trouble code Main Sub code code E1 82
Details of trouble Content Details Cause IMC PWB communication trouble (Overrun) Communication trouble between MCU and IMC PWB (Overrun error) IMC PWB connector disconnection Motherboard connector pin breakage IMC PWB ROM defect, data failure Check the connectors of the IMC PWB and MCU PWB. Check the grounding of the copier. Check the ROM of the IMC PWB. IMC PWB communication trouble (Framing) Communication trouble between MCU and IMC PWB (Framing error) IMC PWB connector disconnection Motherboard connector pin breakage IMC PWB ROM defect, data failure Check the connectors of the IMC PWB and MCU PWB. Check the grounding of the copier. Check the ROM of the IMC PWB. IMC PWB communication trouble (Timeout) Communication trouble between MCU and IMC PWB (Time-out error) IMC PWB connector disconnection Motherboard connector pin breakage IMC PWB ROM defect, data failure Check the connectors of the IMC PWB and MCU PWB. Check the grounding of the copier. Check the ROM of the IMC PWB. LSU trouble BD signal from LSU is not detected in a constant cycle. (Kept OFF or ON) LSU connector or LSU inside harness trouble or disconnection Polygon motor rotation abnormality Laser does not illuminate. MCU PWB failure Check for disconnection of the LSU connector. Check the LSU operation with SIM 61-1. Check that the polygon motor rotates normally. Check laser LED lighting. LSU replacement Replace the MCU PWB. Shading trouble (black correction) CCD black reference plate scan level abnormality when the copy lamp turns off. Flat cable installation failure to CCD unit CCD unit error Check flat cable installation to the CCD unit. Check CCD unit.

Trouble code Main Sub code code E7 11
Details of trouble Content Details Cause Shading trouble (white correction) Improper CCD white reference plate reading level for copy lamp lighting Flat cable installation failure to CCD unit "Dirt on the mirror, lens, and reference white plate" Copy lamp operation error CCD unit abnormality MCU PWB abnormality (Occurred in the SPF scan position.) "Clean the mirror, the lens, and the reference white plate." Check the copy lamp light quantity and its operation. (SIM 5-3) Check CCD unit. Check MCU PWB. Shading trouble White correction is not completed in the specified number of times. Flat cable installation failure to CCD unit "Dirt on the mirror, lens, and reference white plate" Copy lamp lighting trouble CCD unit abnormality MCU PWB abnormality "Clean the mirror, the lens, and the reference white plate." Check the copy lamp light quantity and its operation. (SIM 5-3) Check CCD unit. Check MCU PWB. Finisher communication trouble Communication line test error occurs when power is turned on or after the exit of a simulation mode. Error in Finisher communication Connection trouble or disconnection of the connector and harness between the body and the finisher. Finisher control PWB trouble Control PWB failure Malfunction by noises Turn off/of the power to cancel the trouble. Check connector/harness of communication line Replace the finisher control PWB. Side guide plated home position error The side guide plate cannot return to the home position. Side guide plate drive motor abnormality Side guide plate home position sensor abnormality Finisher PWB abnormality Use SIM3-3-1 to check the side guide plate motor operation. Offset motor trouble When the offset motor of the finisher is driven it does not reach the specified position. Offset motor abnormality Offset motor origin sensor abnormality Finisher PWB abnormality Use SIM 3-3-6 to check the offset motor operation.
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Check and remedy 88 Content Details Cause

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Check and remedy AR-M236/M276/M237/M277 TROUBLE CODE LIST 9 - 3
Trouble code Main Sub code code F1 08
Details of trouble Content Details Cause Staple motor error The staple motor cannot return to the home position. Staple motor abnormality Staple motor home position sensor abnormality Staple unit abnormality Finisher PWB abnormality Use SIM 3-3-7 to check the staple motor operation. Rear edge plate home position error The rear edge plate cannot return to the home position. Rear edge plate drive motor abnormality Side guide plate home position sensor abnormality Finisher PWB abnormality Use SIM 3-3-2 to check the rear edge plate motor operation. Finisher lift-up motor trouble The finisher lift-up motor does not reach the specified position. Lift-up motor abnormality Lift-up motor upper limit sensor abnormality Finisher PWB abnormality Use SIM 3-3-5 to check the lift-up motor operation. Toner supply failure The value judged from the actual toner supply hysteresis differs greatly from the toner sensor value. Developing unit trouble Toner supply abnormality caused by installation of unpacked toner cartridge Replace the developing unit Use SIM 25-1 to perform DV stirring.

Trouble code Main Sub code code F2 04
Details of trouble Content Identification error Model error Type error Destination error Data abnormality Misc error Identification error When the CRUM trademark differs. When the CRUM company code differs. Model error When the boot program model code does not match with the CRUM model information. Type error When the CRUM type is other than [Genuine/Conversion/Production rotation]. Destination error The destination of the body differs from that of the CRUM. Data abnormality The initial check information includes an erroneous value. When the max. toner supply time is 00: When the print hard stop is 00: CRUM chip failure Erroneous developing unit Replace the CRUM chip. Replace the developing unit Copy lamp lighting abnormality The copy lamp does not light up. Copy lamp error Copy lamp harness abnormality CCD PWB harness abnormality Check the copy lamp (SIM 5-3) When the lamp lights: Check the harnesses and connectors between the CCD unit and the MCU PWB. When the lamp does not light: Check the harness and connector between the copy lamp and the MCU PWB. Replace the copy lamp unit. Replace the MCU PWB. Copy lamp disconnection Cable is not attached. MCU-FAX communication trouble Communication establishment error/ framing/parity/protocol error FAX control PWB connector disconnection Defective harness between FAX control PWB and MCU PWB Motherboard connector pin breakage FAX control PWB ROM error/Data error Check connector/harness of FAX control PWB and MCU PWB. Check the grounding of the copier. Check FAX control PWB ROM.

Details

Check and remedy Content Details Cause
Cause Check and remedy Content Details Cause
Remarks FContent Details Cause
AR-M236/M276/M237/M277 TROUBLE CODE LIST 9 - 4
Trouble code Main Sub code code F6 10
Details of trouble Content Details Cause FAX control PWB trouble Communication trouble between MCU and FAX control PWB FAX control PWB connector disconnection Defective harness between FAX control PWB and MCU PWB Motherboard connector pin breakage FAX control PWB ROM error/Data error IC on FAX PWB causes abnormality Check connector/harness of FAX control PWB and MCU PWB. Check the grounding of the copier. Check FAX control PWB ROM. Replace the FAX PWB. FAX control PWB communication trouble (Protocol) Communication trouble between MCU and FAX control PWB (Protocol error) FAX control PWB connector disconnection Defective harness between FAX control PWB and MCU PWB Motherboard connector pin breakage FAX control PWB ROM error/Data error Check connector/harness of FAX control PWB and MCU PWB. Check the grounding of the copier. Check FAX control PWB ROM. FAX control PWB communication trouble (Parity) Communication trouble between MCU and FAX control PWB (Parity error) FAX control PWB connector disconnection Defective harness between FAX control PWB and MCU PWB Motherboard connector pin breakage FAX control PWB ROM error/Data error Check connector/harness of FAX control PWB and MCU PWB. Check the grounding of the copier. Check FAX control PWB ROM. FAX control PWB communication trouble (Over-run) Communication trouble between MCU and FAX control PWB (Overrun error) FAX control PWB connector disconnection Defective harness between FAX control PWB and MCU PWB Motherboard connector pin breakage FAX control PWB ROM error/Data error Check connector/harness of FAX control PWB and MCU PWB. Check the grounding of the copier. Check FAX control PWB ROM. FAX control PWB communication trouble (Framing) Communication trouble between MCU and FAX control PWB (Framing error) FAX control PWB connector disconnection Defective harness between FAX control PWB and MCU PWB Motherboard connector pin breakage FAX control PWB ROM error/Data error Check connector/harness of FAX control PWB and MCU PWB. Check the grounding of the copier. Check FAX control PWB ROM.

Trouble code Main Sub code code F6 88
Details of trouble Content Details Cause FAX control PWB communication trouble (Timeout) Communication trouble between MCU and FAX control PWB (Timeout error) FAX control PWB connector disconnection Defective harness between FAX control PWB and MCU PWB Motherboard connector pin breakage FAX control PWB ROM error/Data error Check connector/harness of FAX control PWB and MCU PWB. Check the grounding of the copier. Check FAX control PWB ROM. FAX control PWB destination error The machine destination setup does not coincide with the FAX board destination setup. The machine destination setup (Sim 26-6) does not coincide with the FAX board setup Check the variety of FAX LIU PWB. Check the machine destination setup (Sim 22-6) and FAX country code (Soft SW table). MCU-PRT communication trouble Communication establishment error/ framing/parity/protocol error Printer PWB connector disconnection Harness trouble between the printer PWB and the MCU PWB Motherboard connector pin breakage Printer PWB ROM trouble/Data disturbance Check the connectors and harness of the printer PWB and MCU PWB. Check the grounding of the copier. Check ROM on printer PWB. Printer PWB trouble Communication trouble between MCU and printer PWB Printer PWB connector disconnection Harness trouble between the printer PWB and the MCU PWB Motherboard connector pin breakage Printer PWB ROM trouble/Data disturbance Check the connectors and harness of the printer PWB and MCU PWB. Check the grounding of the copier. Check ROM on printer PWB. Printer PWB communication trouble (Protocol) Communication trouble between MCU and printer PWB (Protocol error) Printer PWB connector disconnection Harness trouble between the printer PWB and the MCU PWB Motherboard connector pin breakage Printer PWB ROM trouble/Data disturbance Check the connectors and harness of the printer PWB and MCU PWB. Check the grounding of the copier. Check ROM on printer PWB.
Check and remedy 99 Content Details
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AR-M236/M276/M237/M277 TROUBLE CODE LIST 9 - 5
Trouble code Main Sub code code F9 81
Details of trouble Content Details Cause Printer PWB communication trouble (Parity) Communication trouble between MCU and printer PWB (Parity error) Printer PWB connector disconnection Harness trouble between the printer PWB and the MCU PWB Motherboard connector pin breakage Printer PWB ROM trouble/Data disturbance Check the connectors and harness of the printer PWB and MCU PWB. Check the grounding of the copier. Check ROM on printer PWB. Printer PWB communication trouble (Overrun) Communication trouble between MCU and printer PWB (Overrun error) Printer PWB connector disconnection Harness trouble between the printer PWB and the MCU PWB Motherboard connector pin breakage Printer PWB ROM trouble/Data disturbance Check the connectors and harness of the printer PWB and MCU PWB. Check the grounding of the copier. Check ROM on printer PWB. Printer PWB communication trouble (Framing) Communication trouble between MCU and printer PWB (Framing error) Printer PWB connector disconnection Harness trouble between the printer PWB and the MCU PWB Motherboard connector pin breakage Printer PWB ROM trouble/Data disturbance Check the connectors and harness of the printer PWB and MCU PWB. Check the grounding of the copier. Check ROM on printer PWB. Printer PWB communication trouble (Timeout) Communication trouble between MCU and printer PWB (Timeout error) Printer PWB connector disconnection Harness trouble between the printer PWB and the MCU PWB Motherboard connector pin breakage Printer PWB ROM trouble/Data disturbance Check the connectors and harness of the printer PWB and MCU PWB. Check the grounding of the copier. Check ROM on printer PWB.

Trouble code Main Sub code code 99 F9
Details of trouble Content Details Machine-PCL board language error The machine language setup does not coincide with the PCL board language setup. PCL board connection error SIM setup error Check the firmware of the PCL board and the combination of the panel screen data, and download the correct version, if necessary. Check the machine language information. (Machine language setup: SIM 26-22) Main heater lamp thermistor open hard detection Main heater lamp thermistor open detection Fusing unit not installed Thermistor defect Control PWB failure Fusing section connector contact failure Fusing unit not installed Check the harness and the connector of the thermistor and the MCU. Clear the display of self-diagnostics with SIM 14. Thermistor open Sub heater lamp thermistor open hard detection Sub heater lamp thermistor open detection Fusing unit not installed Thermistor defect Control PWB failure Fusing section connector contact failure Fusing unit not installed Check the harness and the connector of the thermistor and the MCU. Clear the display of self-diagnostics with SIM 14. Thermistor open Main heater lamp abnormally high temperature hard detection trouble The fusing main heater thermistor causes abnormally high temperature. Main heater lamp thermistor defect Control PWB failure Fusing section connector contact failure Check the main heater lamp blinking with SIM 5-2-1. When the lamp blinks normally: Check the thermistor and the harness. Check the MCU PWB thermistor input circuit. If lamp lights and stays lit: Check the power PWB and the MCU PWB lamp control circuit. Clear the display of self-diagnostics with SIM 14.

Cause Check and remedy

Check and remedy Remarks Content Details Cause
AR-M236/M276/M237/M277 TROUBLE CODE LIST 9 - 6
Trouble code Main Sub code code H3 01
Details of trouble Content Details Cause Sub heater lamp abnormally high temperature hard detection trouble The fusing sub heater thermistor causes abnormally high temperature. Sub heater lamp Thermistor defect Control PWB failure Fusing section connector contact failure Check the sub heater lamp blinking with SIM 5-2-2. When the lamp blinks normally: Check the thermistor and the harness. Check the MCU PWB thermistor input circuit. If lamp lights and stays lit: Check the power PWB and the MCU PWB lamp control circuit. Clear the display of self-diagnostics with SIM 14. Main heater lamp abnormally high temperature soft detection trouble A/D value the fusing main heater lamp thermistor causes abnormally high temperature (over 230C). Main heater lamp thermistor defect Control PWB failure Fusing section connector contact failure Check the main heater lamp blinking with SIM 5-2-1. When the lamp blinks normally: Check the thermistor and the harness. Check the MCU PWB thermistor input circuit. If lamp lights and stays lit: Check the power PWB and the MCU PWB lamp control circuit. Clear the display of self-diagnostics with SIM 14. Sub heater lamp abnormally high temperature soft detection trouble A/D value the fusing sub heater lamp thermistor causes abnormally high temperature (over 230C). Sub heater lamp thermistor defect Control PWB failure Fusing section connector contact failure Check the sub heater lamp blinking with SIM 5-2-2. When the lamp blinks normally: Check the thermistor and the harness. Check the MCU PWB thermistor input circuit. If lamp lights and stays lit: Check the power PWB and the MCU PWB lamp control circuit. Clear the display of self-diagnostics with SIM 14.

Trouble code Main Sub code code H4 00
Details of trouble Content Details Main heater lamp abnormally low temperature detection The setup temperature (about 90C) is not reached within the specified time (about 17sec) from turning on the power ON SW. (When the temperature of main heater lamp thermistor falls below 140C in the standby mode or printing.) Whether temperature of main heater lamp thermistor falls below 50C in the pre-heat mode. Main heater lamp thermistor defect Main heater lamp failure Main thermostat failure Control PWB failure Check the heater lamp blinking with SIM 52. When the lamp blinks normally: Check the thermistor and the harness. Check the MCU PWB thermistor input circuit. When the lamp does not light: Check for disconnection of the heater lamp and thermostat. Check the interlock switch. Check the power PWB and the MCU PWB lamp control circuit. Clear the display of self-diagnostics with SIM 14. Sub heater lamp abnormally low temperature detection The setup temperature (about 90C) is not reached within the specified time (about 17sec) from turning on the power ON SW. (When the temperature of sub heater thermistor falls below 140C in the standby mode or printing.) Whether temperature of sub heater lamp thermistor falls below 50C in the pre-heat mode. Sub heater lamp thermistor defect Sub heater lamp failure Sub thermostat failure Control PWB failure Check the sub heater lamp blinking with SIM 5-2-2. When the lamp blinks normally: Check the thermistor and the harness. Check the MCU PWB thermistor input circuit. When the lamp does not light: Check for disconnection of the heater lamp and thermostat. Check the interlock switch. Check the power PWB and the MCU PWB lamp control circuit. Clear the display of self-diagnostics with SIM 14.
AR-M236/M276/M237/M277 TROUBLE CODE LIST 9 - 7
Trouble code Main Sub code code 20 H4
Details of trouble Content Details Main heater lamp abnormally low temperature detection The setup temperature (about 25C: Sim 43-1-1) is not reached within the specified time (about 32sec) from turning on the power ON SW. (When the temperature falls below 140C in the standby mode.) Main heater thermistor defect Main heater lamp failure Main thermostat failure Control PWB failure Check the main heater lamp blinking with SIM 5-2. When the lamp blinks normally: Check the thermistor and the harness. Check the MCU PWB thermistor input circuit. When the lamp does not light: Check for disconnection of the heater lamp and thermostat. Check the interlock switch. Check the power PWB and the MCU PWB lamp control circuit. Clear the display of self-diagnostics with SIM 14. Sub heater lamp abnormally low temperature detection The setup temperature (about 25C: Sim 43-1-1) is not reached within the specified time (about 32sec) from turning on the power ON SW. (When the temperature falls below 140C in the standby mode.) Sub heater thermistor defect Sub heater lamp failure Sub thermostat failure Control PWB failure Check the sub heater lamp blinking with SIM 5-2-2. When the lamp blinks normally: Check the thermistor and the harness. Check the MCU PWB thermistor input circuit. When the lamp does not light: Check for disconnection of the heater lamp and thermostat. Check the interlock switch. Check the power PWB and the MCU PWB lamp control circuit. Clear the display of self-diagnostics with SIM 14. 10 continuous POD1, POD2 or PPD2 JAM POD1, POD2, PPD2 JAM was detected 10 continuous times from turning on the power ON. The fusing JAM is not completely removed. (Jam paper remains.) POD1, POD2, PPD2 sensor breakdown or harness connection trouble Fusing unit installation failure Check for jam paper in the fusing section. (paper winding, etc.) Check fusing unit installation. Check the POD1, POD2 or PPD2 sensor. Clear the trouble with SIM 14.

Trouble code Main Sub code code L1 00
Details of trouble Content Details Cause Scanner feed trouble Scanner feed is not completed within the specified time. Mirror unit defect Scanner wire disconnection Origin detection sensor error Mirror motor harness abnormality Check the scanning operation with SIM 11. Mirror base feed trouble Check for disconnection of the scanner wire. Check the harness and connector between the mirror motor and the MCU PWB. Replace the mirror unit. Replace the MCU PWB. When the mirror feeds: Check the mirror home position sensor with SiM 1-2. Scanner return trouble Scanner return is not completed within the specified time. "When OC copying with the mirror at the home position, the mirror is not in the home position. " Mirror unit defect The scanner wire is disconnected. Origin detection sensor error Mirror motor harness abnormality Check the scanning operation with SIM 11. Mirror base return trouble Check for disconnection of the scanner wire. Check the harness and connector between the mirror motor and the MCU PWB. Replace the mirror unit. Replace the MCU PWB. When the mirror feeds: Check the mirror home position sensor with SiM 1-2. Main motor trouble The main motor does not rotate. The motor lock signal is detected for 1sec or more after the main motor rotates. The motor lock signal is detected for 1sec during rotation of the main motor. Main motor defect Main motor connection, harness trouble or disconnection MCU PWB failure Check the main motor operation with SIM 25-1. Check connection of the main motor harness and connector. Replace the main motor. Replace the MCU PWB.
AR-M236/M276/M237/M277 TROUBLE CODE LIST 9 - 8
Trouble code Main Sub code code L4 11
Details of trouble Content Details Shifter motor trouble The shifter home position detection signal is not detected when the shifter is operating. Shifter motor trouble or harness connection trouble and disconnection Shifter home position sensor trouble Check the shifter motor operation with SIM 3-11. Check connection of the shifter motor harness/connector. Replace the shifter motor. Replace the MCU PWB. Polygon motor lock trouble The polygon motor does not rotate. The motor lock signal is detected for 6sec or more after the polygon motor rotates. The motor lock signal is detected for 1sec during rotation of the polygon motor. Polygon motor unit failure Polygon motor connection, harness trouble or disconnection MCU PWB failure Check the polygon motor operation with SIM 61-1. Check connector/harness of polygon motor Replace the polygon motor. Replace the MCU PWB. Power abnormality detection trouble The power status monitoring signal keeps power OFF state after passing the specified time (2sec). Circuit around the power status monitoring signal failure. Check whether power status monitoring signal on MCU PWB is OPEN or not. Replace MCU PWB. FAX battery error The SRAM backup battery voltage on FAX PWB falls. The SRAM backup battery voltage on FAX PWB falls. Check voltage of the SRAM back up battery. Replace the battery. PANEL LOW battery error The voltage of the panel clock function battery falls. The voltage of the panel clock function battery falls. Check voltage of panel clock function battery. Replace the battery. EEPROM communication error MCU PWB EEPROM access circuit failure EEPROM defective ICU PWB EEPROM access circuit failure Check that the EEPROM is properly set. Clear trouble with SIM 16. Replace the MCU PWB. EEPROM abnormality

Trouble code Main Sub code code U2 20
Details of trouble Content Details Machine speed code data error The machine (Boot) speed information is not identical to the model code speed information. EEPROM defective SIM operation error Check that the machine set with SIM 2657 is identical to the model information. When the boot program speed code does not match with the body model information. CRUM chip communication error Error in MCU-CRUM chip communication CRUM chip failure Developing unit contact trouble MCU PWB failure Replace the CRUM chip. Check installation of the developing unit. Clear the trouble with SIM 16. Replace the MCU PWB. CRUM communication error RIC communication trouble Error in communication with RIC Error in communication test after turning on the power or canceling SIM. Connector harness contact trouble or disconnection RIC control PWB trouble MCU PWB failure Malfunction by noises Check the communication cable, connectors from the RIC box to the main body. MCU-OPE communication trouble Communication establishment error/ framing/parity/protocol error Operation control PWB connector disconnection Operation control PWB MCU PWB harness failure Check the connectors and harness of the operation control PWB and MCU PWB. Check the grounding of the copier. Check ROM on the operation control PWB. Operation control PWB communication trouble (Protocol) Communication trouble between MCU and the operation control PWB (Protocol error) Operation control PWB connector disconnection Operation control PWB MCU PWB harness failure Check the connectors and harness of the operation control PWB and MCU PWB. Check the grounding of the copier.
Cause Check and remedy Remarks
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AR-M236/M276/M237/M277 TROUBLE CODE LIST 9 - 9
Trouble code Main Sub code code U9 81
Details of trouble Content Details Cause Operation control PWB communication trouble (Parity) Communication trouble between MCU and the operation control PWB (Parity error) Operation control PWB connector disconnection Operation control PWB MCU PWB harness failure Check the connectors and harness of the operation control PWB and MCU PWB. Check the grounding of the copier. Operation control PWB communication trouble (Overrun) Communication trouble between MCU and the operation control PWB (Overrun error) Operation control PWB connector disconnection Operation control PWB MCU PWB harness failure Check the connectors and harness of the operation control PWB and MCU PWB. Check the grounding of the copier. Operation control PWB communication trouble (Framing) Communication trouble between MCU and the operation control PWB (Framing error) Operation control PWB connector disconnection Operation control PWB MCU PWB harness failure Check the connectors and harness of the operation control PWB and MCU PWB. Check the grounding of the copier. Operation control PWB communication trouble (Time-out) Communication trouble between MCU and the operation PWB (Time-out error) Operation control PWB connector disconnection Operation control PWB MCU PWB harness failure Check the connectors and harness of the operation control PWB and MCU PWB. Check the grounding of the copier. Operation panel destination error An error occurred in checking the destination of the operation panel and the main body. Erroneous connection the operation panel unit SIM setup error Check the destination information of the operation panel unit and the MCU. (Use SIM 26-6 for the destination of the body.)

Trouble code Main Sub code code EE EL
Details of trouble Content Details Developer adjustment trouble (Over-toned abnormality) An abnormality occurred in execution of automatic developer adjustment. Sample data was detected over-toner. Toner concentration sensor abnormality Toner concentration trouble Developing unit trouble MCU PWB failure Use SIM 25-2 to perform the auto developer adjustment. Developer adjustment trouble (Undertoned abnormality) An abnormality occurred in execution of automatic developer adjustment. Sample data was detected under-toner. Toner concentration sensor abnormality Toner concentration trouble Developing unit trouble MCU PWB failure Use SIM 25-2 to perform the auto developer adjustment. RIC communication error The copy inhibit command from RIC is received. Judged by the host. Inform to the host.
Check and remedy Content Details Cause Check and remedy
AR-M236/M276/M237/M277 TROUBLE CODE LIST 9 - 10

AR-M236/AR-M276

A3 Mono Laser Copier/Printer

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MULTI-TASKING WHEN YOU NEED IT
MEETING THE PROFESSIONAL DEMANDS OF THE OFFICE
The Sharp AR-M236 and AR-M276 are the total solution to your busy office document needs. The efficient flow of printed information remains a critical business requirement. The AR-M236 and AR-M276 have been designed with the specific requirements of the workgroup department in mind to ensure that the input, throughput and output of hard copy and electronic documents is made as easy as possible. Offering 23 or 27 prints per minute and a fast first copy out time of only 4.8 seconds these two devices will easily cope with fast document production. Laser technology, true 1200dpi resolution and the latest digital features ensure that whether for internal or external distribution, your copies and prints will be professional to the end. A standard printer board means that the AR-M236 and AR-M276 offer multifunctionality from the start - a sophisticated copier and printer in one. In addition to the standard functions, a range of options can also be added to ensure that you have the correct features to meet your needs whether it is fax, scanning, additional paper supply, on-line finishing plus the capability of creating a highly efficient network printer for multiple users. Whatever your requirements the AR-M236 and AR-M276 will enable you to run your business professionally. Ease of Use The AR-M236 and AR-M276 have been designed with the user in mind. Accessing the many features on the LCD touch panel display could not be simpler. All the main functions are easily identifiable through the icon based front screen, with more sophisticated features being accessed through logical sub menus. Even for users who are new to the AR-M236/AR-M276, the intuitive touch panel enables them to understand the features available at a glance.

KEY FEATURE BENEFITS

Job Build Allows you to scan large-volume documents and print the combined file as one complete set. Pamphlet Copy With standard in-built memory the AR-M236/AR-M276 allows you to copy single sheet originals and produce A5 or A4 paginated pamplets with *saddle stitching and folding. Cover Insertion Create professional looking documents by automatically selecting covers from an alternative paper tray. Printing On Hand The AR-M236/AR-M276 come as standard with printer capability, making these devices truly multifunctional. With the optional PCL printer board and network card these become highly efficient network printers for multiple users. High Speed Scanning With the optional 100 sheet Reversing Single Pass Feeder (AR-RP7) fitted, the AR-M236/ AR-M276 allow you to feed multiple pages for copying or scanning documents for electronic distribution. With a network scan speed of 40opm the scanning option also supports LDAP (Lightweight Directory Access Protocol). Touch Panel LCD The sophisticated functions of the AR-M236/AR-M276 are simply accessed via the LCD touch screen display.
Duplex The standard duplex unit saves you both time and money, allowing you to produce double sided copies, prints and/or faxes automatically.
Sophisticated Finishing and Sorting Create professionally finished documents with an on-line offset staple finisher and with standard sorting you can easily collate multiple sets of documents.

Extensive Paper Supply Standard 2x500 sheet paper cassettes and 100 sheet by-pass capable of handling 200gsm paper stock. Additional paper cassettes can be added to give a total paper supply of 2100 sheets.
Versatile Fax Functionality The optional Super G3 fax board (AR-FX7) makes it possible to send and receive high quality fax documents up to A3 size. Up to 500 destinations can be programmed and easily selected on the AR-M236/AR-M276 and you can even scan and send documents via PC fax from your desktop.
Digital Automatic Exposure Control With a true 1200dpi laser engine and sophisticated automatic exposure control you can be assured of optimum copy quality.
* saddle stitch finisher option (AR-F14) available 2004.
PRODUCTIVITY AT THE CENTRE OF YOUR OFFICE
Exceptional Output Quality The AR-M236/AR-M276 are capable of producing the highest quality copies and prints thanks to their 1200 x 1200dpi copy/print resolution in super photo mode, meaning that your documents, whether for internal or external distribution will be crisp and clear every time. Flexible Operation With 32Mb RAM as standard, expandable to 1,056Mb, this in-built RAM offers a number of digital benefits including SOPM (scan-once-print-many) which enables you to scan a multi-page document once and you can return to your workstation whilst the machine prints out the number of sets required. This saves time and wear and tear on originals. In addition standard electronic sorting enables you to create multiple sorted sets of documents and an in-built offset shifter ensures that sets of documents are separated for easy distribution. Increased Efficiency Provided as standard, a limitless duplex pass enables fast production of double sided prints from either single sided or double sided originals. An optional RSPF (Reversing Single Pass Feeder) will feed and scan up to 100 single sided or double sided originals automatically, which is useful for either copying large sets of documents or scanning multiple pages for electronic distribution. With Job Build you can copy a document with over 100 sheets by storing batches of originals in the memory and printing the combined file as one complete set. The in-built memory also enables features such as Pamphlet Copy to be accessed, allowing you to copy single sheet originals and produce A5 or A4 paginated booklets. Cover Insertion allows you to automatically select covers from an alternative paper tray to create professionally completed documents. Configure to Your Requirements The AR-M236/AR-M276 come as standard with 2x500 sheet cassettes and a 100 sheet by-pass (capable of feeding up to 200gsm stock) offering you three paper sources and enabling you to feed paper from A3 to A6R size. It is possible to add a further two paper cassettes giving you five paper sources in total from which to copy/print up to 2100 sheets. The advantage of having a modular machine is that you can upgrade your device as and when your requirements change or when your copy/print volumes increase. In addition to a flexible paper supply the AR-M236/AR-M276 also offers productivity enhancing optional Staple Finisher (AR-FN5N) and *Saddle Stitch Finisher (AR-F14). * saddle stitch finisher option (AR-F14) available 2004.

PRINTING ON DEMAND

Truly Multifunctional The AR-M236/AR-M276s standard printer capability enables you to use your device as a high speed, high quality laser printer from the start. Utilising the unique SPLC (Sharp Printer Language with Compression), fast and efficient printing is available out of the box for single user or peer to peer networks. This printing function utilises either the in-built USB 2.0 port or IEEE 1284 bi-directional interface. SPLC Data Flow Sophisticated Print Where LAN environments exist, an optional PCL6 Printer Board (AR-P17) with integral NIC (Network Interface Card) can be added to create a highly efficient network printer for multiple users. The confidential print feature allows you to send and store a print job with an assigned PIN code. Only when you walk up to the machine and enter the corresponding PIN code will your job be printed. The carbon copy feature allows you to create your own multi-part invoices and purchase orders, so theres no need to outsource printing or to use devices like dot matrix printers. The AR-M236/AR-M276 will conveniently print in a collated order on selected colour paper. The AR-M236/AR-M276 gives you powerful printing functions such as web and e-mail printing which allows you to select and send certain types of PDF/TIFF files directly to your printer without having to open the application and printer driver first. It is even possible to integrate an optional Postscipt 3 driver should this be required, in Macintosh environments for example.
The proof print function also allows you to send a multiple print job to the AR-M236/AR-M276 where only one set will be printed allowing you to check that the settings you selected via the print driver give the desired finished document before you print the remaining sets. This feature saves time and paper wastage.

DOCUMENT MANAGEMENT

Input, Throughput, Output The AR-M236/AR-M276 can be used as an input device to convert hard copy documents into electronic format thanks to their 40opm high speed scanning facility and 100 sheet document feeder. With the optional scanning kit, you can send electronic data scanned via the AR-M236/AR-M276 to pre-set e-mail addresses, ad-hoc e-mail addresses, FTP sites and/or to a desktop PC at the touch of a key. Job Status and Monitoring As such it is imperative that the workgroup using the AR-M236/AR-M276 should be able to assess the status of the device at any given time. Sharp Printer Administration Utility and Status Monitor software do just this. Whether you are a network administrator or a user, these software utilities enable you to interrogate the device across the network and assess the status of the device before you send a print job. Status Monitor lets you know whether the machine is on-line or offline and even how much paper is remaining in the cassettes. E-mail Status and Alert Sharps unique e-mail alert utility further improves the level of feedback you are able to get from the AR-M236/AR-M276 and can actually pre-empt minor problems. An email will automatically be sent to a key operator advising that the toner may be low allowing them to replace this item in advance, or that a service may be required in the near future.

The scanning option also supports LDAP (Lightweight Directory Access Protocol) which means that the email server can be interogated and addresses displayed on the LCD touch screen of the AR-M236/AR-M276. This feature allows the user to query the network global address book and easily locate the email address that they require. Super G3 Fax The optional Super G3 fax module eliminates the need for a separate stand alone fax. Incorporating a 33,600bps modem, highspeed transmission and 40opm scan speed the reception of your documents is assured. With the fax option and RSPF document feeder installed you are able to send and receive double-sided documents up to A3 size. You are even able to fax bound documents directly from the platen glass. No longer will you have to copy double-sided originals to single sided documents, copy magazines or books or reduce A3 size files to A4 size prior to faxing. And up to 500 of your regularly used fax destinations can be programmed for quick re-call.

Sharps

document

software,

Sharpdesk, comes bundled with the optional scanner kit and enables electronic documents to be sent directly to your desktop PC. From here you are able to browse, sort, search and file. It also allows you to easily create and distribute complete reports, proposals, and more utilising a simple drag and drop operation.
Multifunctional Copier/Printer A3 Mono Laser

options

VALUE-ADDED OPTIONS FOR THE AR-M236 AND AR-M276 FINISHING
1. AR-TR3 Job Separator Up to 100 sheets (56-105gsm) can be separated from the main exit tray. 2. AR-FN5N Staple Finisher 100 sheet upper tray, 1000 sheet lower tray (52-200gsm) offset finisher. Up to 30 sheet single staple facility (upper front left corner). 3. AR-F14 Saddle Stitch Finisher (available 2004) 1000 sheet tray (52-200gsm), offset finisher, up to 50 sheet multi-position staple, saddle stitch with folding, optional hole punch unit. AR-PN1A 2 Hole Punch Unit AR-PN1C 4 Hole Punch Unit AR-PN1D 4 Hole Wide Punch Unit

BASE UNIT

4. AR-RP7 Reversing Single Pass Feeder (RSPF) 40 A4 originals per minute. Single pass document feeder for up to 100 originals (35-128gsm simplex, 52-105gsm duplex). 5. AR-VR6 Platen Cover For use when a document feeder is not fitted. 6. AR-D21 1x500 Sheet Paper Cassette Capable of feeding an additional 500 sheets between A5-A3 (56-105gsm). 7. AR-D22 2x500 Sheet Paper Cassette Capable of feeding an additional 2x500 sheets between A5-A3 (56-105gsm). 8. Cabinets There are 3 cabinets available. AR-DK61 Cabinet for 2 cassettes AR-DK62 Cabinet for 3 cassettes AR-DK63 Cabinet for 4 cassettes

CONNECTIVITY

9. AR-P17 PCL Printer Board including NIC Enables PCL printing and incorporates ethernet network interface card (TCP/IP only). 10. AR-PK1N PostScript 3 Kit Enables PostScript printing. 11. AR-NS2 Network Scanner Kit Enables scanning to desktop, FTP and/or e-mail. Additional licence for Sharpdesk AR-U11M x 1 user AR-U15M x 5 user AR-U1AM x 50 user AR-U1BM x 100 user 12. AR-PF1 Barcode font kit Barcode font kit. 13. AR-PF2 Flash Kit Additional font/form storage kit. 14. AR-NC5J Network interface card Enables PCL printing for protocols other than TCP/IP. 15. AR-FX7 Fax expansion Kit Super G3 fax module. AR-MM9 Fax Expansion Memory 16. AR-FR12 Data Security Kit (available 2004)
SPECIFICATIONS AR-M236/AR-M276

COPIER

Base Engine Type Technology Paper Size - Max Paper Size - Min Total Cassettes - Std Total Cassettes - Max Total Sheets - Std Total Sheets - Max No of Sheets (Bypass - 80gsm) Paper Weight (gsm) Memory - Std (Mb) Memory - Max (Mb) Output Capacity (A4 sheets) Warm Up Time (secs) Duplex Paper Size - Max Paper Size - Min Paper Capacity Paper Weight (gsm) Copier Copy/min (A4) Copy/min (A3) First Copy Out (Secs) Max. Original Size Max. Qty. Select Resolution - Output (dpi) Gradations Zoom Range Preset Zoom Ratios Exposure Mode Manual Exposure Mode Copier Functions Desk Top Laser A3 A5 (A6 via by-pass) (52 via by-pass) 105 (200 via by-pass) 32 1,23 A3 A5 Unlimited 56-105 23/27 12/15 4.8 A25-400% 25/50/70/81/86/100/115/122/141/200/400% Auto, Text, Text/Photo, Photo, Super photo 5 levels (Text, Text/Photo, Photo, Super photo) Auto Paper Select, Auto Magnification Select, Auto Tray Switch, Total Counter, Account Control (100), Image Rotation, Multishot 2 in 1 / 4 in 1 Function, Edge Erase, Centre Erase, Margin Shift, Job Build, Pamphlet Copy, Cover Insertion, OHP Insertion, Job Program (9), Dual Page Copy, Stream Feeding Mode, X-Y Zoom, E-Sort Copy

PRINTER

Printer Standard Print/min Print Resolution (dpi) Page Description Language Operating Systems Interface - Std Printer Functions 23/SPLC (GDI with JBIG compression) Windows 95/98/Me/NT4.0/2000/XP IEEE 1284, USB 2.0 Duplex Printing, Binding Edge, 2 in 1 / 4 in 1 Function, N-up Border, Image Orientation, Fit to Page, Watermark, Image Adjustment
AR-P17 PCL Printer Board (option) Print/min Print Resolution (dpi) Page Description Language Operating Systems Printer Memory - Std (Mb) Printer Memory - Max (Mb) Interface - Std PCL Font Printer Functions

23/PCL5e/PCL6/PS3 (opt. AR-PK1N) Windows 95/98/Me/NT4.0/2000/XP Mac OS 8.6-9.x, 10.1 or later (opt. AR-PK1N) 10/100Tx NIC (TCP/IP only) 80 Fonts ROPM (RIP Once-Print-Many), Duplex Printing, Binding Edge, Pamphlet Copy, Confidential Print, Proof Print, PDF/TIFF Web and E-mail Printing, Cover Sheet Mode, Margin Shift, X-Y Zoom, Overlay, Auto Configuration, 2 in 1 / 4 in 1 Function, N-up Border, Image Orientation, Fit to Page, Watermark, Image Adjustment, Font/Form Download, Continuous Printing Network Interface Card PostScript 3 Kit Bar Code Font Kit Flash ROM Kit (8Mb) Network Scanner Expansion Kit
Options AR-NC5J AR-PK1N AR-PF1 AR-PF2 AR-NS2

SCANNER

AR-NS2* Network Scanning (option) Original Scan Size - Max Scanning Mode Resolution (dpi) File Formats Utility Software Operating Systems A3 Scan via Operation Panel, Pull Scan via TWAIN application 600, 300, 200 TIFF, PDF, JPEG Sharpdesk with 10 user licences Windows 95/98/Me/2000/XP
General Dimensions - Main Unit - WxDxH (mm) Weight (kg) Power Consumption Max (kW) Operating Noise Level (B) Options AR-RP7 AR-VR6 AR-D21 AR-D22 AR-DK61 AR-DK62 AR-DK63 AR-TR3 AR-FN5N AR-FR12 (available 2004) AR-F14 (available 2004) AR-PN1A AR-PN1C AR-PN1D
623 x 609.5 x 640.5 39.8 1.2 6.6
* AR-NS2, AR-P17 and Memory Expansion is required for full network scanning capability. RSPF Document Feeder Platen Cover 1x500 Sheet Paper Cassette 2x500 Sheet Paper Cassette Cabinet for 2 cassettes Cabinet for 3 cassettes Cabinet for 4 cassettes Job Separator Staple Finisher Data Security Kit Saddle Stitch Finisher 2 Hole Punch Unit 4 Hole Punch Unit 4 Hole Wide Punch Unit Options AR-U11M AR-U15M AR-U1AM AR-U1BM Sharpdesk Single User Licence Sharpdesk Five User Licence Sharpdesk 50 User Licence Sharpdesk 100 User Licence
AR-FX7 Fax Expansion Kit (option) AR-FX7 Circuit Compatibility Modem Speed (Max Kbps) Scanning Speed (opm) One Touch Dials Memory Options AR-MM9 Fax Expansion Kit PSTN/PBX ITU-T (CCITT) G3 33.500 2Mb (Max.10Mb)
Fax Memory Expansion (8Mb)
Design and specifications are subject to change without prior notice. The ENERGY STAR logo is a certification mark and may only be used to certify specific products that have been determined to meet the ENERGY STAR programme requirements. ENERGY STAR is a US registered mark. The ENERGY STAR guidelines apply to products only in the US, Europe, Australia, New Zealand and Japan. Windows and Windows NT are registered trademarks of Microsoft Corporation. All other company names, product names and logotypes are trademarks or registered trademarks of their respective owners. All trademarks acknowledged. E&OE. Sharp Corporation 2003.