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Sharp ER-A410 Er-a420 Manual

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Comments to date: 6. Page 1 of 1. Average Rating:
pierre-yves samyn 2:36pm on Sunday, October 31st, 2010 
This is by far the SHARP-est TV around! Great Sound Quality, Fast Setup, Good Connection Options, Good Resolution, Reduced Glare, Attractive Design. Main TV in a large family room. Great contrast and resolution even on sports. Depth of colors in all lite conditions is amazing.
Bret 4:42am on Friday, October 1st, 2010 
Sharp 52" Fantastic TV! Colour amazing, and no shine from screen. Highly delighted! Would recommend to everyone, and do!! Bargain Picture very good,sound quiet poor . But if you buy yourself a sound system{£25 for a 2.1} like i did you have got yourself a bargain.
albe 11:50am on Friday, August 13th, 2010 
Sharp 52in TV After much tweaking and a software upgrade supplied on a memory stick by Sharp the TV gives a picture as good as any other of the leadin...
Natclark 7:47am on Sunday, May 23rd, 2010 
I upgraded my old 40inch LG to this Sharp Aquos this Christmas (yeah for boxing day sales!) and I LOVE it! Great picture, and sound.
AdamC 7:40pm on Sunday, April 25th, 2010 
Wonderful picture. Great value. We now own two sizes in this model: 40-inch and 32-inch. The picture quality is wonderful for the price.
mail4xwu 3:35am on Saturday, April 10th, 2010 
[...] I am very satisfied with the TV. My wife loves it, which is the final seal of approval. The set up was a breeze. I downloaded all the channels offered by my cable company, analog and digital.

Comments posted on are solely the views and opinions of the people posting them and do not necessarily reflect the views or opinions of us.




Page 15

1 Mode switch and mode keys
The mode switch can be operated by inserting one of the three supplied mode keys manager (MA), submanager (SM), and operator (OP) keys. These keys can be inserted or removed only when the switch is in the REG or OFF position. Operative range Manager key (MA) Submanager key (SM)

Operator key (OP)

The mode switch has these settings: OFF:
This mode locks all register operation. No change occurs to register data. OP X/Z: This setting allows cashiers to take X or Z reports for their sales information. It can also be used for displaying the date/time and printing the employees arrival/departure times. And it can be used to toggle receipt state ON and OFF by pressing the q key. (This setting may be used only when your register has been programmed for OP X/Z mode available in the PGM2 mode.) REG: For entering sales PGM1: To program those items that need to be changed often: e.g., unit prices of departments, PLUs or UPCs, and percentages. PGM2: To program all PGM1 programs and those items that do not require frequent changes: e.g., date, time, or a variety of register functions. MGR: For managers and submanagers entries The manager can use this mode to make entries that are not permitted to be made by cashiers for example, after-transaction voiding and override entries. X1/Z1: To take the X/Z report for various daily totals. X2/Z2: To take the X/Z report for various periodic (weekly or monthly) consolidation of totals.

2 Drawer lock key

This key locks and unlocks the drawer. To lock it, turn 90 degrees counterclockwise. To unlock it, turn 90 degrees clockwise.

Page 16

3 Cashier code entry key
Cashier codes are available in two variants: Variant 1, in which they are displayed (0000 to 9999), and Variant 2, in which they are not displayed (always ). When the cashier code is assigned by the following procedure, the register prints the four-digit cashier code (variant 2: ) and the cashier name both on the receipt and journal for every transaction.


I Sign-on
To display the current cashier code
Variant 1 : (Code is displayed.) Variant 2 : (Code is not displayed.)
I Sign-off Variant 1 / Variant 2 :

Cashier code

All of these settings depend on how the register has been programmed. For the selection of these settings, consult your local dealer.
4 Receipt ON/OFF function
You can disable receipt printing in the REG mode to save paper using the receipt function. To disable receipt printing, press the q key in the OP X/Z position. This key toggles the receipt printing status ON and OFF. To check the receipt printing status, turn the mode switch to the OP X/Z position or press the c key in the REG mode. When the function is in the OFF status, the receipt off indicator _ illuminates. Your register will print reports regardless of the receipt status. This means that the receipt roll must be installed even when the receipt state is OFF when taking reports.

Department entry

PLU entry

Subdepartment entry

UPC entry

Page 24

Split-pricing entries
You may use this function when your customer wants to purchase items normally sold in bulk.
When using a programmed unit price Selling qty

Base qty

Unit price per base qty Dept. code
When [preset only dept.] is entered. PLU code PLU code Unit price per base qty

Unit price per base qty

UPC code PLU code PLU code Unit price per base qty
Only when you use a base qty programmed for PLU code
After scanning a UPC code or pressing the PLU/ key, when the item does not exist in the file, the display will UPC show NO RECORD. Enter the unit price using the key and department no. with the key. Selling quantity: Up to four digits integer + three digits decimal Base quantity: Up to two digits (integer)
7@ 10 @ 8@ 5@ PLU/ 35 P UPC
5@ 6@ PLU/ UPC 5045678912304 P

Note 24

You must use the decimal point (.) key when entering selling quantities that are fractional.

Page 25

Single item cash sale (SICS)/single item finalize (SIF) entries
SICS entries This function is useful when a sale is for only one item and is for cash; such as a pack of cigarettes. This function is applicable only to those departments that have been set for SICS or to their associated PLUs, subdepartments or UPCs. The transaction is finalized and the drawer opens as soon as you press the department key, key, PLU/ key, UPC the direct PLU key or scanning a UPC code.

Key operation 250

For finishing the transaction
If an entry to a department, PLU/subdepartment or UPC set for SICS follows entries to departments, PLUs/subdepartments or UPC not set for SICS, it does not finalize and results in a normal sale.
SIF entries If an entry to a department, PLU/subdepartment or UPC set for SIF follows entries to departments, PLUs/subdepartments or UPC not set for SIF, the transaction is finalized immediately as a cash sale. Like the SICS function, this function is available for single-item cash settlement.

Key operation 1500

Page 26

Scale entries

For making entries for weighed items, a scale must be connected where by the weight is automatically read from the scale. To make refund entries, the weight is entered manually while the scale platter is empty and reads zero. i) Auto scale entries
When using a programmed unit price Unit price per base wt. Dept. code When you use a programmed tare no. Tare number (1-9) Open tare weight Department

When base wt. is 1 LB (or 1 KG)

Base wt.

Unit price per base wt. Dept. code


When [preset only dept.] is entered. PLU code

Unit price per base wt.

PLU code Only when you use a base wt. programmed for PLU code
Open tare weight: Up to 5 digits (integer + decimal) Net weight: Up to 5 digits (integer + decimal) Base weight: Up to 2 digits (integer)
The register can be programmed with up to nine tare tables and allows different tares to be assigned to them. When the S key is pressed, the weight is automatically read from the connected scale (option) and the net weight appears in the register display. When the item is programmed for Scale compulsory, it is not necessary to press the S key.

Key operation Print

S S1P c

Page 27

ii) Manual scale entries of refunded items
When using a programmed unit price Unit price per base wt. Dept. code Department
When [preset only dept.] is entered. Net weight
UPC code PLU code Only when you use a base wt. programmed for PLU code
Net weight: Up to 5 digits (integer + decimal) which is from the customers receipt. Base weight: Up to 2 digits (integer)
32. 45 S PLU/ 32. 45 S 1 P UPC

Page 28

PLU level shift (for direct PLU)
This shift can double or triple the number of PLUs on your register without adding additional direct PLU keys. You can use direct PLUs in three levels by utilizing shift keys l, , and. These keys have the following functions.
l: Shifts the PLU level from level 2 or 3 to level 1 (ordinary level). : Shifts the PLU level from level 1 or 3 to level 2. : Shifts the PLU level from level 1 or 2 to level 3.
You must program your machine in the PGM2 mode to select one of the two PLU level shift modes automatic return mode* and lock shift mode** and decide whether to allow PLU level shift in both the REG and MGR modes or in the MGR mode alone. * The automatic return mode automatically shifts the PLU level back to level 1 after a direct PLU key is pressed. You can select whether the PLU level should return each time you enter one item or each time you finalize one transaction. ** The lock shift mode holds the current PLU level until a PLU level shift key is pressed. Automatic return mode If you shift the PLU level while in the automatic return mode, press the desired PLU level shift key before numeric entries.

You can program printing of the price level text (LEVEL 1/LEVEL 2). Please refer to Programming for optional feature selection described in the PROGRAMMING section of this manual.

Page 31

PLU price level 1: PLU 1 ($1.91), PLU 2 ($0.79) PLU price level 2: PLU 1 ($2.00), PLU 2 ($0.99) When your register has been programmed for the automatic return mode (by one item): Key operation Print
When your register has been programmed for the lock shift mode: Key operation Print

Set PLU entries

Operations are the same as normal PLUs. When a set PLU is entered, an entered or preset amount is printed as the unit price and then those PLUs linked to the set PLU are printed automatically.
The unit price of the set PLU (ex. PLU 20) is the registered amount of the set PLU. The tied PLUs memory is updated only by the entered quantity.

Page 32

Link PLU/UPC entries
The operation is the same as normal PLUs/UPCs. When this PLU/UPC is entered, the linked PLUs amount is included and the linked PLUs label is printed automatically. Only the 1st PLU is affected by the status shift keys TAX ( SHIFT , |, , or key). The percent calculation is in effect for the amount of the 1st ranking PLU.
When PLU 21 is linking PLU 25,26,27 as follows Key operation


Age verification (Birthday entry)
The age verification function is used for prohibiting the sale of goods (departments, PLUs or UPCs) for certain aged persons based on a registered birthday. When a department/PLU/UPC for which a figure other than zero (01 to 99) has been programmed as the age limitation is entered, a birthday entry must be completed.


Birthday (five or six digits)
A birthday entry can be performed two or more times at any point during a transaction, however the last entered birthday remains in effect. You can enter the date as far back as 98 years. [Ex.] When the current year is 2005 : you can enter the year 1907-2005.
Oct. 2, 1985 (When dept. 17 is programmed as the age limitation 17.) Key operation Print

100285 BIRTH 7

When the preset option for Birthday print availability (#2616) is programmed as Allow, the birthday date is printed.

Page 33

Mix-and-match entries
This function is convenient for matching several PLU/UPC items and selling them in a lump (e.g. bundle sale, multi-packed sale, etc.). The matching qty and adjusted amount are assigned to a mix-and-match table. All items that are programmed into the same table are treated as if they belong to one group.

Selling a $5.75 item of dept. 6 and another $7.50 item of PLU 80 for cash after subtracting the discount amount $1.00 from the total sale amount (This example presumes that the vendor coupon has been programmed for the key.) Key operation Print

PLU/ UPC 80 P 100

Discount for item entries

Dept. Direct PLU

Dept. code PLU code UPC code

thru thru thru thru

$ $ $ $

Amount Amount

Selling a $6.75 item of dept. 7 for cash after subtracting the coupon amount 75 (This example presumes that the store coupon has been programmed for the - key.) Key operation Print
The - is entered as a modifier for the department which will be netted by the coupon amount. Such item netting coupon entries may generally be entered at any point within a transaction. Two lines are printed for each entry: The first is the label programmed for the - function and the second is related department and - amount.

Page 50

Refund entries
If a refund item is the one entered into a department, enter the amount of the refund, then press the key and the corresponding department key in this order; and if an item entered into a PLU (or UPC) is returned, enter the UPC corresponding PLU (or UPC) code, then press the and PLU/ keys, or press the and direct PLU keys without entry of PLU code, in this order.
Receiving the following items returned: One $2.50 item of dept.6 and seven $2.10 items of PLU 13 Key operation Print

7@ PLU/ 13 P UPC

Refund sales mode
This function is used for those item return entries relating to departments, PLUs/subdepartments and UPCs. Pressing the key at the beginning of a transaction causes the register to enter the REFUND SALES mode. All of the REFUND SALES mode entries are automatically handled as refund entries. This mode cannot be finalized by check payment entry.
Printing of non-add code numbers
Enter a non-add code number such as a customers reference number within a maximum of 16 digits and press the = key at any point during the entry of a sale. Your register will print it at the time of entry.
Selling a $15.00 item of dept. 6 by charge account to a customer whose code number is 1230 Key operation Print

1230 = 1500 6

Page 51

8 Payment treatment

Currency conversion
Your register allows payment entries of foreign currency. Pressing the thru $ key creates a subtotal in foreign currency. Cash payment is the only media that can be handled after currency conversion.
For an additional payment in foreign currency After an entry is completed or After the amount tendered is found smaller than the sales amount in a sales entry. For direct finalization Preset rate

PLU/ 1 P 0000001003 @ UPC


(HIJ) Commission group no.

Page 72

PLU/UPC assignment to department
To delete the entered PLU/UPC

Department code (1 99)

UPC code (6 to 13 digits) To program for the following PLU/UPC


4 Programming for discount keys (-)

Discount amount

To program zero Discount amount (max. 6 digits) PGM 1 PGM 2

1000 -

Page 73
High amount lockout (HALO), sign (+/-), vendor/store coupon selection, food stamp status and tax status PGM 2
To program zero *ABCDEFGHI

Entry: 1 thru thru 7

To program any coupon function
* Item: A B C D E F G H I Food stamp status Tax 4 status Tax 3 status Tax 2 status Tax 1 status Sign (+/-) Vendor/store coupon selection
Ineligible Eligible Non-taxable Taxable Non-taxable Taxable Non-taxable Taxable Non-taxable Taxable Plus Minus Vendor coupon (subtotal _) Store coupon (item _)
Tax status (taxable 1 thru 4/non-taxable) Tax 4 is prohibited if you use the food stamp function. HALO (High amount lockout) HI is the same as H x 10 I. For example, presetting 14 ($100.00) here means that amount entries of up to $100.00 are allowed in the REG mode. When you preset 17, however, the upper limit amount is 99999.99. When you preset 00, the open amount entry is prohibited.

000001013 @ -

HALO Subtotal _

Page 74

5 Programming for percent keys (%)

Percent rate

To program zero *Rate PGM 1 PGM 2
* Rate: Percent rate: 0.00 100.00
You must use a decimal point key when setting percentage rates that are fractional.

10. 25 %

Sign (+/-), %item/%subtotal selection, food stamp status and tax status
Selection: Ineligible Eligible Non-taxable Taxable Non-taxable Taxable Non-taxable Taxable Non-taxable Taxable Plus Minus % for subtotal % for item

Entry: 0 0

* Item: A Food stamp status B C D E F G H I Tax 4 status Tax 3 status Tax 2 status Tax 1 status Sign (+/-) %item/%subtotal selection Always enter 0. Always enter 0.

Page 75

Tax status (taxable 1 thru 4/non-taxable) Tax 4 is prohibited if you use the food stamp function.

000001000 @ %

Subtotal %
6 Programming for conversion keys ()

Currency conversion rate

To program zero *Conversion rate PGM 1 PGM 2

Food stamp status and tax status (taxable 1, 2, 3 and/or 4, non-taxable) Item label (max. 16 characters) Tare table number and scale entry Age limitation Commission group (1 to 9) Mix-and-match table (max. 10 tables) Set PLU (for only PLU) You can link a maximum of 10 PLUs to a particular PLU. Link PLU/UPC link A PLU/UPC is able to link to any other PLU (e.g. bottle deposit). However, the number of links is a maximum of 5. Even if more than 5 PLUs are linked, the sixth or higher link is not actualized (ignored). Print station

Page 95

Delete period for non-accessed UPC codes Non-PLU code format PLU level assignment and direct PLU key positioning Stock quantity
For some items, you can program in two ways: programming an individual PLU code and for a range of sequential PLU codes. The procedure marked For each PLU shows individual PLU programming. The procedure marked For a range of PLUs shows sequential range PLU programming.

Department assignment

For each PLU/UPC
PLU code (max. 5 digits) UPC code (6 to 13 digits)
Associated dept. code (max. 2 digits)
As soon as the programming is completed for one PLU/UPC, the next code appears in the display.

For a range of PLUs

Start PLU code (max. 5 digits)
End PLU code (max. 5 digits)
To apply the current setting of start PLU code to PLUs within the range
Associated dept. code (1 - 99)
Programming for PLU 1 and UPC 5012345678900 for Associate department 2 Key operation
1200. @ 1@2t 5012345678900 @ 2 t
Programming the PLU 11 thru 20 for Associate department 3 For a range of PLUs Key operation Print

2230. @ 11 @ 20 @ 3t

Page 96

Unit prices

To program for the following PLU/UPC To program zero To program zero
Unit price 1 (max. 6 digits)
When the unit price 2 is disabled. To program any PLU/UPC
The preset amount will work as the unit price for the Preset type and as the HALO amount for the Open type. In the case of the Open type, zero preset prevents amount entry and a 9999.99 preset is the maximum limitation. In the case of the Preset type zero and 9999.99 preset have no special meaning. (i.e. 0 amount preset is available.) Programming $1.25 for PLU 1 Key operation Print

() 1 () 2 () 3 () 4 %1 %2 %3 %4 NET1







Page 121

Function no. 133
Key or function Group 4 Group 5 Group 6 Group 7 Group 8 Group 9 Price level 1 for PLU Price level 2 for PLU (+)Dept. total ()Dept. total Hash (+)dept. total Hash ()dept. total (+)Bottle return total ()Bottle return total Commission sale 1 Commission sale 2 Commission sale 3 Commission sale 4 Commission sale 5 Commission sale 6 Commission sale 7 Commission sale 8 Commission sale 9 Non commission sale Commission amount 1 Commission amount 2 Commission amount 3 Commission amount 4 Commission amount 5 Commission amount 6 Commission amount 7 Commission amount 8 Commission amount 9 Commission amount total Cash/check is Conversion1 is Conversion2 is Conversion3 is CCD differ

In default of proramming

Function no. 172
Key or function CCD differ total Subtotal Merchandise subtotal Total Change Food stamp subtotal Food stamp tender Food stamp change Items Copy receipt title Group report title PLU/UPC report title Stock report title Zero sales report title Category report title Transaction report title Cash in drawer report title CCD report title Cashier report title Hourly report title Daily net report title PBLU report title Non-add code text Copy receipt title Balance Slip next page Balance forward Tare weight DUE (text on display) TAX ST (text on display) AMOUNT (text on display) WEIGHT (text on display) Vender coupon UPC Price change title


Commission sales report title SALES

For individual reporting *2 End range parameter

To program any Job no.

A maximum of 70 steps are programmable. 1 step means the memory size used for one norange type job no. The range type job no. needs 8 steps. When the Z of stacked report is initiated, X only reports will be skipped.
Job code numbers to be used are as follows.
*1: Job no. Report name General Full department Full department group PLU/UPC PLU/UPC stock PLU/UPC zero sales PLU/UPC price category Transaction Cash in drawer Commission sale Full cashier Hourly sales information Daily net report PBLU report *3 Start PBLU code/End PBLU code (1 thru 9999) *3 Start time/End time (0 thru 2330) Range report is available only in the X1 mode. *3 Start price amount/End price amount *3 Start code/End code (max. 5/13 digits) *3 Start code/End code (max. 5/13 digits) *2: Start/End range parameter Note
*3: Both range setting and full setting are allowed.
To print reports 10 and 13 as a stacked report. Key operation Print

2620. @

Page 132
Setting the time range for hourly reports
You can set the time range for the hourly report.
When A thru C are all zeros.
*A: Time range To set the time range to 30 minutes (in the 24-hour system), enter 0. To set the time range to 60 minutes (in the 24-hour system), enter 1. BC: Starting time (hour = 00 to 23)
Setting the time range to 60 minutes with the starting time being set at 7:00 Key operation Print

2619. @ 107 a

To change this setting, an hourly Z report (#160) must be taken prior to the changes.
Programming of power saving mode
Selection: Enable Disable Entry: 1 through 254 (min.) (999: The power save mode is inhibited.)
Item: A Entering power save mode when time is displayed. BCD Time (min.) to entering power save mode since no operation is made.

2689. @ 0030 a

Page 133

PBLU code programming

You can specify the range of PBLU codes available for the register.
To program only one code 2810

Start code (1 - 9999)

End code (1 - 9999)
Programming 1 for start code and 1000 for end code Key operation Print

2810. @ 1@ 1000 a

Functional programming for the printer
You can program the printing density of the receipt/journal printer.

To program zero 2990

*AB: Printing density (00 99) 00 = 80% for standard density 50 = 90% for standard density 99 = 100% for standard density

Check sale and tendering counter Check in drawer
Cash + check in drawer Cash in drawer
Deposit counter and total Deposit refund counter and total
Received on account counter and total Received on account 2 counter and total

Page 163

Cashier report
Using this function, you can take X and Z reports for individual cashiers or all cashiers. Individual cashier reading and resetting The OP X/Z-mode reading and resetting is allowed only when your machine has been programmed Note for "OP X/Z mode available" in the PGM2 mode. Sample X report Sample Z report
Cashier no. Cashier name Sales total

Customer counter

The subsequent printout occurs in the same format as in the sample X report.
Commission 1 sales total Commission 1 amount (commission 1 sales total x commission 1 rate)
Commission amount total Non-commission sales total
* When you take these reports in the OP X/Z mode, the X report shows an OP X and the Z report shows an OP Z.

Page 164

Full cashier reading and resetting
The subsequent printout occurs in the same format as in the sample report shown in the previous page: and sales data for cashiers print in this sequence.

Page 165

Hourly report
You can take X and Z reports for sales totals and transaction (customer) counters for 48 half hours, or 24 hours. If both quantity and amount are zero, their print is skipped. Sample X report Sample Z report
Customer counter Sales total Average sales amount per customer (sales total customer counter)

Page 166

Full department report
Individual group total report on department
Sales q'ty and amount Ratio of dept. 1 sales amount to "+" real dept. total Group 1 total
Full group total report on department

Group 1 total

Page 167
PLU/UPC report (by designated range or pick up list)
This function provides you with X and Z reports for sales information of PLUs/UPCs. You can select either of the designated range operation or pick up list operation. The range may represent all or part of the PLUs/UPCs in your register. Sample X report Sample Z report

Range PLU code Item label
Sales qty and total (for price level 1) Sales qty and total (for price level 2)
The PLU/UPC range is not printed in pick up report (#109).

UPC code Item label

Range/pick up sum (for price level 1) Range/pick up sum (for price level 2)

03.12.22 0:21 PM

Page 168
PLU/UPC report by associated department
Sample X report Sample Z report
Associated dept.code PLU code
Sales qty and total (for price level 1)
PLU/UPC price category report

Price amount range

PLU/UPC zero sales report

PLU code Item label

Page 169
PLU/UPC stock report (by designated range or pick up list)
Commission 1 (sales total) Commission 1 (amount)

Current stock

Commission amount total Non-commission sales Net sales total
The PLU/UPC range is not printed in pick up report (#104).

PBLU report

Page 170
You can take full cashier X reports for cash in drawer.

Transaction report

Cashier no. Cashier name Customer counter Sales total Cash in drawer In this report the same transaction data as those printed when general reading is taken are printed except department sales totals.

X1/Z1 stacked report

You can print multiple X1/Z1 reports in sequence at a single time. In this case, you need to program in advance what X1/Z1 reports should be printed in the stacked report sequence.
The following job code numbers (only) can be used for stacked report printing. Job code number: 100, 110, 113, 120, 124, 127, 129, 130, 131, 132, 150, 160, 180 Refer to Selection of X1/Z1 and X2/Z2 reports to be printed in the stacked report sequence for further details.

Page 171

Sample X report (Reading) Sample Z report (Deleting)
UPC code Item label The subsequent printout occurs in the same format as in the sample X report.

Periodic sales*

(How to set the paper roll)

To the printer

Correct Correct Incorrect
Installing the paper roll
Installing the receipt paper roll
1. Turn the mode switch to the REG position with the AC

cord connected.

2. Remove the printer cover. 3. Check that the print head release lever is in its printing


4. Set the paper correctly as illustrated above in the receipt

side of the printer.

5. Insert the end of the paper into the paper chute as shown
on the left. It will automatically be fed through the printer.
6. Cut off the excess paper that comes out of the printer with

the manual cutter.

7. Replace the printer cover.

Page 179

Installing the journal paper roll
1. Turn the mode switch to the REG position with the AC cord


4. Set the paper correctly as illustrated on the previous page in
the journal side of the printer.
5. Insert the end of the paper into the paper chute as shown on
the left. It will automatically be fed through the printer.
6. Insert the end of the paper into the slit in the paper take-up
spool. (Press the key to feed more paper through if required.) 7. Wind the paper two or three turns around the spool shaft. 8. Set the spool on the bearing. 9. Replace the printer cover.
When it is difficult to insert paper into the paper chute, try inserting it again by following the steps described below.
1. Cut off the end of paper in a single straight cut. 2. Pull the print head release lever toward you to lift up the print
3. Insert the end of paper into the paper chute, while pressing
the corresponding paper feed key ( key or key).
4. When the end of paper comes out of the printer, release the
feed key and return the print head release lever to its original position. 5. Press the feed key to feed more paper.
In case of inserting the journal paper roll When you want to manually install a new roll of paper while your machine is turned off, follow the steps shown below: 1. Pull the print head release lever toward you to lift up the print head. 2. Correctly place the new paper roll into the receipt/journal paper roll location. 3. Insert the paper end into the paper chute until it comes out of the printer. 4. Cut or roll the paper onto the take-up spool as described for automatic installation. 5. Return the print head release lever to its original position.

Page 180

Removing the paper roll
When a colored dye appears on the paper roll, it is time to replace the existing paper roll. Replace the paper roll with a new one. If you plan not to use your register for an extended period of time, remove the paper roll, and store it in the appropriate place. Removing the receipt paper roll

Coin case

7 Opening the drawer by hand
The drawer automatically opens normally. However, when power failure is encountered or the machine becomes out of order, slide the lever located on the machine bottom toward the rear. (See the figure below.) The drawer will not open if it is locked with a drawer lock key.

Page 184

8 Before calling for service
The malfunctions shown in the left-hand column below, labelled Fault, do not necessarily indicate functional faults of the machine. It is therefore advisable to refer to the Checking shown in the right-hand column before calling for service.
Fault (1) The display wont be illuminated even when the mode switch is turned to any other position than OFF. (2) The display is illuminated, but the whole machine refuses registrations. (3) No receipt is issued. Checking Is power supplied to the electrical outlet? Is the power cord plug out or loosely connected to the electrical outlet? Is a cashier code assigned to the register? Is the mode switch set properly at the REG position? Is the receipt paper roll properly installed? Is there a paper jam? Is the receipt function in the OFF status? Is the print head release lever at the printing position? Is the take-up spool installed on the bearing properly? Is there a paper jam? Is the print head release lever at the printing position? Is the paper roll properly installed?
(4) No journal paper is taken up. (5) Printing is unusual.

Error message table

Page 185


For your register, the following Sharp options are available. For further details on additional options that may be considered, please contact your dealer. Remote drawer model ER-04DW Till model ER-55CC2 Key kit models By using the following key kits, the keyboard layout can be changed on your register including the expansion of the number of departments. ER-11KT7: 30 regular size key kits ER-12KT7: x 2 size key kits for ER-A410 only ER-22KT7: x 2 size key kits ER-11DK7G: 30 regular size dummy key kits ER-51DK7G: x 1 size dummy key kits Barcode reader model ER-A6HS1 (only for the standard channel 1)

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Model: Dimensions: Weight: Power source: Power consumption: Working temperature: Electronics: Built-in battery: Display: Operator display: Customer display: Printer: Type: Printing speed: Printing capacity: Other functions: ER-A410/A420 16.5 (W) x 16.8 (D) x 11.7 (H) in. (420 (W) x 427 (D) x 297 (H) mm) 29.1 lbs (13.2 kg) 120V 10% AC, 60Hz Stand-by 9 W Operating 46.5 W (max.) 32 to 104F (0 to 40C) LSI (CPU) etc. Rechargeable battery, memory holding time about 1 month (with fully charged built-in battery, at room temperature) LCD dot-matrix display (16 positions x 2 lines) 7-segment display (7 positions) 2-station thermal printer Approx. 13.3 lines/second 24 digits each for receipt and journal paper Graphic logo printing function Logo text printing function Receipt (ON-OFF) function, journal selective function Receipt and journal independent paper feed function Width: 1.75 0.02 in. (44.5 0.5 mm) Max. diam.: 3.15 in. (80 mm) Quality: High quality (0.06 to 0.08 mm thickness) 5 slots for bill and 5 for coin denominations Manager key 2 Submanager key 2 Operator key 2 Drawer lock key 2 Paper roll 2 Take-up spool 1 Standard key sheet 1 (mounted on the keyboard) Programming key sheet 1 (mounted on the keyboard) Instruction manual 1 copy


ER-A410 & ER-A420

Electronic Cash Registers
Point of Sale Point of Sale Point of Sale Point of Sale P Po

Features & Benefits:

UPC learning function saves time by allowing PLUs to be added instantly for improved efficiency and accuracy at the point of sale Overlap cashier function increases speed of service and enhances customer satisfaction Integrated high-speed 2-station thermal printer with logo capability

20 Flat Keyboard

After Transaction Receipt lowers supply costs by enabling you to print receipts on demand Till Timer and Compulsory Drawer for added security Crisp, clear, 2line alphanumeric LCD display minimizes operator error Two built-in standard RS-232 ports for expansion using optional peripherals or communications

ER-A410 Raised Keyboard

The compact, high-performance ER-A410 and ER-A420 Electronic Cash Registers are the smart choice for independent retailers and small restaurants looking for reliability, quality and value. Ideal for small retail and hospitality establishments, they deliver exceptional flexibility and versatility, and can easily expand with your everchanging business requirements. With Flash Rom technology, powerful built-in software, and flexible hardware options, the ERA410 and ER-A420 enable you to increase efficiency, enhance customer serviceand better manage your business. With easy programming, flexible expansion possibilities, and Sharps world-famous quality and reliability, the Sharp ER-A410 and ERA420 offer everything you need to keep your business running efficientlyall in a compact, user-friendly and value-driven package.

Software Features:

Up to 99 Departments with Age Verification Up to 1500 PLU Codes 10 Mix and Match Tables Refund Keys and Bottle Return Up to 20 Coded Servers Validation, Guest Check and Endorsement Printing (with optional printers) Cash/Check Declarations Up to 9 Media Types; 2 Price Levels Multiple Tax Tables with Currency Conversion Up to 2 Receive On Account/ Paid Out Functions Up to 999 PBLU (Previous Balance Look Up)
Information Systems Group


Remote Printer* Bar Code Scanner* CAT / EFT* Scale* Coin Dispenser* PC*

Optional 2nd Cash Drawer

Slip Printer*
*Locally procurednot a Sharp POS product.
Title Full (General) Group Reports
Description Combines information from departments and transaction media totals. This report is used as the general report for your business. Summarizes the department sales totals by assigned department group number. Consolidates all departments into like categories to provide summary sales data analysis of your business. Allows the store owner to select a specific group number for which to analyze associated department sales data. Allows the store owner to analyze PLU sales data by a specified range of PLU codes. Allows the manager/owner to categorize the PLU sales by its associated department number. Lists PLU items which have not accumulated sales totals to identify non-moving items. Allows the PLU sales totals to be taken based on its unit price in a range. Best Seller on Shelf; inventory management. Helps maintain UPC file. Provides the store owner with the number of transactions and sales total by 1-hour increments for a 24-hour period. This becomes a useful tool in determining which times during the day your business is most successful. This report can also be useful in determining when extra employees are necessary. Provides a snap shot of accountability for the business day, which can justify collected monies for items sold.
Title Full Cashier Individual Cashier Daily Net Stacked Flash
Description Provides sales and media accountability for up to (20) cashiers who have made sales entries. Allows the store owner or manager to track each individuals sales and media accountability one person at a time. Provides the net sales total by calendar day for a 31-day period. Business revenues are easily tracked by each day of the month. Prints a maximum of 15 reports in succession within a single reporting operation. Allows the store owner or manager to view a defined total in the ECRs display for quick, up-to-the-moment analysis of that days business. Available Flash Reports include: Net-3 (net sales plus tax) Department (by selected departments) Cash-in Drawer (total cash in drawer) Provides a full accounting of cash and checks in drawer. Allows the store owner to look at current inventory levels by PLU. Links a cashier to a particular department to keep track of individual sales. In X mode allows you to print all open checks and in Z mode allows you to view open checks and to reset, monitor or track receivables. Gives a report of all open checks by cashier essential for closing out house charges.

UPC/PLU (Range)

UPC/PLU by Dept. UPC/PLU Zero Sales UPC/PLU Price Category Top 20 PLU Non-Access UPC Delete Report Hourly (All/Range)
CCD (cash/check declarations) PLU by Stock Commission Sales PBLU PBLU by Cashier


Display Operator
LCD display with backlight 16 characters x 2 lines C u s t o m e r ( p o p - u p ) L E D, 7 d i g i t n u m e r i c / 7 s e g m e n t s Printer Ty p e Printing Capacity 2-station (receipt/journal) thermal Receipt: 24 characters maximum Journal: 24 characters maximum Printing Speed Approx. 13.3 lines per second L o g o M e s s a g e Te x t 6 l i n e m e s s a g e m a x i m u m Graphic Logo Ye s Capability Pa p e r W i d t h Th i c k n e s s Pa p e r R o l l Pa p e r Ty p e 1.75" .02" (44.5 mm 0.5mm).06 mm to.08 mm paper thickness 3.15" (80 mm) maximum diameter Th e r m a l

Other Printing Functions

Receipt and journal independent feed function Graphic and logo capability Print stop function Pa p e r e n d s e n s o r 5 compartments 5 compartments Security lock Drawer open sensor Pull out cash till Heavy duty metal construction 2nd cash drawer Raised / Flat Standard 61, maximum 82 / 119
Drawer Bill Coin Other Drawer Fe a t u r e s
Option Keyboard Ty p e N u m b e r o f Ke y s
Communications Ty p e (2) RS-232 Connectivity Connect to optional peripherals such a s s c a l e , c o i n d i s p e n s e r, c r e d i t c a r d a u t o r i z a t i o n t e r m i n a l , P C, s l i p o r remote printers and bar code scanner General D i m e n s i o n s / We i g h t 1 6. 5 " ( w ) x 1 6. 8 " ( d ) x 1 1. 7 " ( h ) / 2 9. 1 l b s. Po w e r C o n s u m p t i o n 4 6. 5 W ( m a x i m u m ) / 9 W ( s t a n d b y ) Po w e r S o u r c e 120V +/10% AC/60 Hz Optional Accessories E R - D K 7 G 1 x 1 d u m m y ke y E R - D K 7 G 5 x 1 d u m m y ke y s t r i p ER-11KTx 2 d e p a r t m e n t ke y e x p a n s i o n k i t ( e a. ) ER-12KTx 2 d e p a r t m e n t ke y e x p a n s i o n k i t ( e a. ) ER-22KTx 1 d e p a r t m e n t ke y e x p a n s i o n k i t ( e a. ) ER-04DW Optional cash drawer unit ER-55CC2 Optional coin case (5B/5C)
Design and specifications are subject to change without notice.
SHARP ELECTRONICS CORPORATION Information Systems Group / POSD Sharp Plaza, Mahwah, N.J. 07430-1163 1-800-BE-SHARP

2005 Sharp Electronics Corporation. Sharp is a registered trademark of Sharp Corporation. All other trademarks are the property of their respective owners. ECR-1028 September 2005 Rev. 2.0



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