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OPERATION MANUAL

Introduction
Important safety precautions
CleaningUnplug the AC cord from the AC outlet before cleaning the product. Use a damp cloth to clean the product. Do not use liquid cleaners or aerosol cleaners. Use a soft damp cloth to gently wipe the panel when it is dirty. To protect the panel, do not use a chemical cloth to clean it. Chemicals may cause damage or cracks in the cabinet of the TV. Water and moistureDo not use the product near water, such as bathtub, washbasin, kitchen sink, laundry tub, swimming pool and in a wet basement. Do not place vases or any other water-filled containers on this product. The water may spill onto the product causing fire or electric shock. StandDo not place the product on an unstable cart, stand, tripod or table. Doing so can cause the product to fall, resulting in serious personal injuries as well as damage to the product. Use only a cart, stand, tripod, bracket or table recommended by the manufacturer or sold with the product. When mounting the product on a wall, be sure to follow the manufacturers instructions. Use only the mounting hardware recommended by the manufacturer. When relocating the product placed on a cart, it must be moved with utmost care. Sudden stops, excessive force and uneven floor surface can cause the product to fall from the cart. VentilationThe vents and other openings in the cabinet are designed for ventilation. Do not cover or block these vents and openings since insufficient ventilation can cause overheating and/or shorten the life of the product. Do not place the product on a bed, sofa, rug or other similar surface, since they can block ventilation openings. This product is not designed for built-in installation; do not place the product in an enclosed place such as a bookcase or rack, unless proper ventilation is provided or the manufacturers instructions are followed. The LCD panel used in this product is made of glass. Therefore, it can break when the product is dropped or impact applied. If the LCD panel is broken, be careful not to be injured by broken glass. Heat sourcesKeep the product away from heat sources such as radiators, heaters, stoves and other heatgenerating products (including amplifiers). To prevent fire, never place any type of candle or naked flames on the top or near the TV set. To prevent fire or shock hazard, do not place the AC cord under the TV set or other heavy items. HeadphonesDo not set the volume at a high level. Hearing experts advise against extended listening at high volume levels. Do not display a still picture for a long time, as this could cause an afterimage to remain. There is power consumption always if main plug is connected. ServicingDo not attempt to service the product yourself. Removing covers can expose you to high voltage and other dangerous conditions. Request a qualified person to perform servicing. The LCD panel is a very high technology product, giving you fine picture details. Due to the very large number of pixels, occasionally a few non-active pixels may appear on the screen as a fixed point of blue, green or red. This is within product specifications and does not constitute a fault. Precautions when transporting the TV When transporting the TV, never carry it by holding onto the speakers. Be sure to always carry the TV by two people holding it with two handsone hand on each side of the TV.

0 @ Menu screen on/off. Q CONTROL Press to display the panel to operate some functions on the screen. W a/b/c/d (Cursor) Select a desired item on the setting screen. ; Execute a command within the Menu screen. ATV/DTV: Display CH list when no other Menu screen is running.

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TV (front view)

Yl/k (Volume buttons) !s/r (Programme [channel] buttons) #b (Input source button) @- (Menu button) <a (Power button) OPC sensor Remote control sensor Illumination LED

TV (rear view)

Antenna terminal EXT 1 (RGB) terminal RS-232C terminal DIGITAL AUDIO OUTPUT terminal USB terminal ETHERNET (10/100) terminal OUTPUT (Headphones/AUDIO (L/R)) terminal EXT 2 (AV IN/VIDEO/AUDIO (L/R)) terminal EXT 3 (ANALOGUE RGB (PC/ COMPONENT)) terminal HDMI 2/EXT 3 AUDIO (L/R) jack HDMI 1 (HDMI/ARC) terminal HDMI 2 (HDMI) terminal HDMI 3 (HDMI) terminal HDMI 4 (HDMI) terminal C.I. (COMMON INTERFACE) slot MAIN POWER switch

WARNING

Excessive sound pressure from earphones and headphones can cause hearing loss. Do not set the volume at a high level. Hearing experts advise against extended listening at high volume levels.
This terminal is not available for the 810 model series. The HDMI 2 and EXT 3 terminals can both use the same audio input terminal (HDMI 2/EXT 3 AUDIO (L/R)). However, the proper item must be selected in the Audio select menu (refer to page 28 for details). When the MAIN POWER switch is turned off (a), the amount of electric power consumed will be reduced to 0.01 W or less. However, unlike when unplugging the AC cord, the power is not completely disconnected.

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What is the Menu?

You need to call up the OSD to perform settings for the TV. The OSD for the settings is called Menu. The Menu enables various settings and adjustments.

Basic operation

Display the Menu screen
Press @ and the Menu screen displays.

Exit the Menu screen

The operation will exit the Menu screen if you press > before it is completed.

Select an item

The Menu is classified by setting categories for improving TV viewing. Selecting in the Menu Selecting options
Press c/d to select the desired menu, and then press ;.
Press 6 to return to the previous menu category.

Carefully insert the CI module in the CI slot with the contact side forward. The logo on the CI module must be facing outward from the rear of the TV.
Menu Adjustment parameters of each CA card displays. Enquiry You can input numerical values such as passwords here.
It takes about 30 seconds to certify the license key when you insert a CA card into the CI+ compatible CI module for the first time. This process may fail when there is no antenna input or you have never run Auto installation. The CI+ compatible CI module sometimes upgrades its firmware. You may not receive any TV images before upgrading. You can only use the power button during upgrading. The CI+ compatible CI module does not allow you to output any copy protected programmes using monitor out. In this case, the copy protect icon* is shown in the programme information when P. INFO is pressed. * Protect icon: X If the TV displays an update confirmation message for the CA card while receiving CI+ compatible broadcasts, follow the screen prompts. Make sure that the CI module is properly inserted.

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Initial auto installation
When the TV is powered on for the first time after purchase, the initial auto installation wizard appears. Follow the menus and make the necessary settings one after another.

Starting channel search.

Digital search Analogue search
Confirm the following before turning on the power
E Is the antenna cable connected? E Is the AC cord plugged in? E Is the MAIN POWER switch turned on (;)?
Press c/d to select Digital search or Analogue search, and then press ;.
To watch both analogue broadcasts and digital broadcasts, you should perform the auto installation setting for each format (Page 30). If you want to search for more broadcasts, execute Additional search from the Programme setup menu (Pages 30_32).

Press <a on the TV.

The initial auto installation wizard appears.
If you turn off the power on the TV while performing a channel search, the initial auto installation wizard will not appear. The auto installation function allows you to execute the installation again from Setup > View setting (Page 30). The initial auto installation wizard will abort if you leave the TV unattended for 30 minutes before searching for channels. After initial auto installation is completed, the default PIN is automatically set to 1234. To change the PIN setting, refer to Password/Lock settings (Page 33). To clear the PIN setting (PIN input will no longer be needed), refer to CLEARING THE PIN (Page 50). When Italy is selected in the country setting, the default age restriction value is set to 18.

If multi sound modes are received, each time you press 7 the mode switches as follows.

Audio (ENG) STEREO R LR

INPUT TV
You can also select an external video source from CH list > INPUT.

Audio (ENG)

Switchable

CH A CH AB

Press c/d to select L or R sound when the STEREO or DUAL MONO screen is displayed.
Audio (ENG) L/R L STEREO R LR
The sound mode screen disappears in six seconds. Selectable items vary depending on the received broadcasts.

E ATV mode

Each time you press 7, the mode switches as shown in the following tables.
NICAM TV broadcasts selection Signal Stereo Bilingual Monaural Selectable items NICAM STEREO, MONO NICAM CH A, NICAM CH B, NICAM CH AB, MONO NICAM MONO, MONO A2 TV broadcasts selection Signal Stereo Bilingual Monaural Selectable items STEREO, MONO CH A, CH B, CH AB MONO
When no signal is input, the sound mode will display MONO.

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EPG is a programme list that is displayed on the screen. With the EPG, you can check the schedule of DTV/RADIO/ DATA, view detailed information about them, tune to an event currently on-air.
Useful settings for using EPG
Basic setting View setting EPG display settings Option
If you want to use the EPG for digital stations, select Yes. The EPG data must be automatically captured while the TV is in standby mode. After setting to Yes, it may take some time to turn off the power using the remote control unit due to the process of the data capture.

Display range setup

The Display range setup allows you to select three types of time spans for display on the screen.
Go to Menu > Setup > Option > EPG setup > Display range setup.
Item Mode 1 (Wide angle) Mode 2 (Zoom) Mode 3 (Vertical angle) Displays six hours of programme information. Displays three hours of programme information. Changes to the EPG display format with a vertical time span.
Go to Menu > Setup > View setting > Individual setting > Standby search > EPG.
If the MAIN POWER switch is switched off, the EPG data will not be captured.
E Confirmation for the EPG setting
If you set EPG to Yes or No, the selected item is displayed on the item bar in EPG setup under Option.

Option

Genre icon setup
You can grey out or place a mark on desired genres and smoothly search for programmes you frequently watch.

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Operating an AQUOS LINK device
AQUOS LINK allows you to operate the HDMI-connected device with a single remote control unit.

Setup menu

You can call up the menu of an HDMI CEC-compatible external device (player, recorder, decoder, etc.) using the Setup menu function.
Press a/b to select Setup menu, and then press ;.
Press I to start playback of a title.
See the section Top menu/title list if you want to start playback using the list of the titles in the AQUOS BD player/AQUOS recorder.
If a connected device does not have this function or the device is in a status where the menu cannot be displayed (recording, entering standby, etc.), this function may not be available.
Press J to fast forward. Press G to reverse. Press H to stop. Press SOURCE B to turn the HDMIconnected device on/off.

Media change

If your recorder has multiple storage media, select the media type here.
Press a/b to select Media change, and then press ;. Select the desired medium, such as DVD recorder or HDD. The media type changes every time you press ;.

AQUOS LINK menu

You can arrange the settings for the sound or external device by pressing < on the remote control unit to display the AQUOS LINK menu screen.
Change audio output device
By AQUOS audio SP You can choose to listen to the TV sound only from the AQUOS AUDIO speaker system.
You can also select the AQUOS LINK menu from the Link operation menu.

Recorder power on/off

You can call up the CEC-compatible recorders EPG and preset timer recordings using the TVs remote control unit.
Press a/b to select By AQUOS audio SP, and then press ;.
The sound from the TV speaker and headphone terminal is silenced and only the sound from the AQUOS AUDIO speaker system is audible.
Press a/b to select Recorder on/off, and then press ;.
The external input source switches and the recorders EPG is displayed.

C.M.S.-saturation

This function increases or decreases the saturation of a selected colour using a six-colour adjustment system.
This function may not be available depending on the input signal type.

C.M.S.-value

This function adjusts the brightness of a selected colour using a six-colour adjustment system.

3D-Y/C

Provides high quality images with minimal dot crawl and cross colour noise by detecting changes in the image.
Item Standard Fast Slow Normal adjustment. Sets the optimum image quality for fastmoving images. Sets the optimum image quality for slow-moving images.

Colour temp.

Adjusts the colour temperature to give the best white image.
Item High Mid-High Middle Mid-Low Low R/G/B Gain (LO), R/G/B Gain (HI) White with bluish tone. Intermediate tone between High and Middle. Natural tone. Intermediate tone between Middle and Low. White with reddish tone. Adjusts the white balance by changing the value of each item.
3D-Y/C may not operate depending on the input signal type or when the input signal is noisy. 3D-Y/C has even more effect on composite video signals (CVBS).

Monochrome

For viewing a video in black & white.

Fine motion advanced

Fine motion advanced technology provides superior solutions for digital display picture quality removing motion blur (High, Low, Off).

Range of OPC

The brightness level range of the OPC sensors automatic adjustments can be set according to your preferences. The adjustment range of the OPC sensor can be set to a maximum of e 16 and a minimum of f 16.
This effect is greater on fast moving images. Fine motion advanced will have no effect in the following cases. 1) The type of signal received is a PC signal. 2) An OSD is being displayed. 3) Teletext is activated. If images appear blurred, set the Fine motion advanced to Off.
This function is available only when the OPC setting is set to On or On:Display. The maximum setting cannot be set to a smaller number than the minimum setting. The minimum setting cannot be set to a bigger number than the maximum setting. The maximum and minimum settings cannot be set to the same number. Depending on the brightness of the surrounding light, the OPC sensor might not operate if the adjustment range is small.

Gamma adjustment

Selects the tone difference of the brightness and darkness of the image according to the type of programme watched from a maximum of e 2 to a minimum of f 2.

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Audio settings

Go to Menu > Setup > Audio.

Bass enhancer

This function allows you to enjoy bass-enhanced sound.

Clear voice

STANDARD

Auto volume

This function emphasises speech against background noise for greater clarity.

Treble Bass Balance

L30 R30

Setting audio input

Audio select
When using the EXT 3 terminal or HDMI 2 terminal, you must select which terminal uses the AUDIO (R/L) jack for analogue audio input.
Different sound sources sometimes do not have the same volume level, such as a programme and its commercial breaks. This function reduces this problem by equalizing levels.
Item High Middle Low Off Slightly reduces the volume gaps among different sound sources. Does not adjust the volume gaps. Strongly reduces the volume gaps among different sound sources.
Go to Menu > Setup > Option > Terminal setting > PC input > Audio select.
When selecting HDMI 2 from the INPUT menu
Item HDMI (Digital) When connecting devices (including a PC) with HDMI cable to the HDMI 2 terminal. When connecting devices (including a PC) with DVI/HDMI cable to the HDMI 2 terminal and inputting analogue audio signals from the AUDIO (R/L) jack.

HDMI+Analog

You must set this to HDMI+Analog when connecting devices (including a PC) with an HDMI-certified cable to the HDMI 2 terminal. If HDMI (Digital) is set, there will be no sound output.

Audio adjustment

You can adjust the sound quality to your preference with the following settings.
Selectable items Treble Bass Balance c (Cursor) For weaker treble For weaker bass Decrease audio from the right speaker d (Cursor) For stronger treble For stronger bass Decrease audio from the left speaker
When selecting EXT 3 from the INPUT menu
Item Video When connecting devices with AV cable to the EXT 3 terminal, display images without audio. When connecting a PC to the EXT 3 terminal, and inputting analogue audio signals from the AUDIO (R/L) jack.

Video+audio

You must also set COMPONENT from the Input select menu when selecting EXT 3 from the INPUT menu (Pages 15 and 40).

Surround

This function allows you to enjoy realistic live sound.

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Power save settings

Go to Menu > Setup > ECO.

Press READY.

The TV starts temporary recording of the real time broadcast in the background. Time shift recordable time is approximately 150 minutes for SD or 60 minutes for HD (depending on the programmes).
Examples of time shift usage When you move away from the TV for a while (press READY when you move away from the TV)

Without time shift Away

Press I.
The TV shows the programme from the scene that the TV started recording and the recording carries on. When the TV again playbacks after once pressing H to stop the programme, the TV shows the programme from the stopped scene.
Buttons for time shift operation
Buttons Description Start recording the programme you are watching. You cannot playback the recorded programme until three seconds after pressing READY to start recording. Playback the recorded programme. Stop the programme in playback (time shift recording continues) and go back to the real time broadcast (live). Pause the programme in playback (time shift recording continues). This function is released in 15 minutes. Reverse (each time you press this button, the reverse speed changes in three levels). Fast forward (each time you press this button, the fast forward speed changes in three levels). Playback after jumping backwards by 10 seconds. Playback after jumping forward by 30 seconds.
You miss the scene while you are away. With time shift Away
You can watch the missed scene when you come back.
When you want to watch the same scene again (you must press READY in advance for time shift to function)

Without time shift

F S J a b
You cannot watch the same scene again. With time shift
You can watch the same scene again.
Instead of pressing buttons on the remote control unit, the operations above are also available on the screen with the operation panel. You can call up this operation panel by pressing CONTROL on the remote control unit or select Control (Time shift) from Option > Option for view. The operation panel for time shift displays only during time shift operation.

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Display information regarding time shift
Channel display Channel information displays by pressing p on the remote control unit.

Auto input selection

You can choose whether or not to switch the input source automatically when receiving an AQUOS LINK or an Euro SCART compatible signal on the TV during time shift operations.
Go to Menu > Setup > Option > Time shift setting > Auto input selection.
Audio (ENG) STEREO Video Subtitle Off >> New information
Item Release time shift when receiving an AQUOS LINK or a Euro SCART compatible signal. Switch input source automatically. Time shift continues to work. The TV does not swich input source automatically even when receiving an AQUOS LINK or a Euro SCART compatible signal.

Enable

The time shift ready icon shows up when
READY is pressed and the TV is recording the programme.

Disable

The status icon shows up depending on what is

shown on the screen.

Counter The counter displays when you set On in Display the Time shift memory (Go to Setup > Option > Time shift setting).

Time shift Memory used:

The grey bar shows how much memory is in use. This blue point shows how much time has

progressed.

FULL shows up when the grey bar reaches
the right edge. The TV starts overwriting the previously recorded data.
You can also call up the information above by pressing CONTROL on the remote control unit or select Control (Time shift) from Option > Option for view.

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Selecting the picture size
Normal Item (for SD [Standard-Definition] signals) Keeps the original aspect ratio in a full screen display. For 14:9 letterbox pictures. A thin side bar appears on each side, and you may also see bars on the top and bottom with some programmes. In this mode, the picture is stretched toward each side of the screen. The picture may appear similar to Full depending on broadcast signals. For 16:9 squeeze pictures. For 16:9 letterbox pictures. Bars may appear on the top and bottom with some programmes. For 14:9 letterbox pictures. Bars may appear on the top and bottom with some programmes.
Selecting the WSS picture size automatically

Zoom 14:9

The WSS allows the TV to switch automatically among the different picture size.

Panorama

Full Cinema 16:9
Go to Menu > Setup > Option > WSS.
Use Wide mode if an image does not switch to the appropriate picture size. When the broadcast signal contains no WSS information, the function will not work even if enabled. Cinema 14:9
Selecting the WSS picture size manually
Item (for HD [High-Definition] signals) Full Displays with an overscan image. Crops all sides of screen. Displays with an underscan image only when receiving a 720p signal. Displays with the High-Definition image adjusted optimally. Noise may appear on the edge of the screen with some programmes. Displays an image with the same number of pixels on the screen when receiving 1080i/1080p signals only.

4:3 mode

The WSS signal has 4:3 auto-switching that allows you to select between Normal and Panorama.

Underscan

Dot by Dot
Go to Menu > Setup > Option > 4:3 mode.
Item Normal Panorama Normal range keeping 4:3 or 16:9 aspect ratio. Wide image without side bars.

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Viewing thumbnails Slide show

E Selecting the BGM

Setup the slide show BGM from Select slide show BGM by pressing B when selecting photo thumbnails.
This bar is not shown in the Home network screen. * This bar is not shown in the Home network screen.
Buttons for thumbnail operations
Buttons ; Description When selecting a folder icon: Enter this directory. When selecting a photo thumbnail: Enlarge the photo.
Buttons for slide show BGM select operation
Buttons ; Description When selecting a music file: Play music.
a/b/c/d (Cursor) Select a desired item. 6 R button G button Y button B button Return to the previous operation. Select/deselect items ( mark appears on the selected items). Stop music. Play/pause music. Show slide show setup options.
a/b/c/d (Cursor) Select a desired item. 6 R button G button Y button B button Return to the previous operation. Select/deselect items ( mark appears on the selected items). Select BGM for the slide show. Start the slide show. Show slide show setup options.

NOTE NOTE

When there are invalid photo files, the g mark will be displayed for the file. You can see the file name, shooting date, file size and pixel size of the selected photo on the left of the screen (shooting date is only available in the EXIF file format). Slide show BGM will be reset in the cases below. Select Reset all BGM by pressing B during selecting music files. Go back to the top menu. Change the INPUT. When there are invalid music files, the g mark will be displayed for the file. The displayed play time may differ slightly from the actual play time depending on the files.
Viewing enlarged photos Buttons for enlarged photo display operation
Buttons c/d (Cursor) 6 R button G button Y button Description Go to the previous/next photo in the same directory. Return to the thumbnail selection screen. Rotate the photo by 90 degrees to the left. Rotate the photo by 90 degrees to the right. Reveal/hide the guide display.

E Slide show

Buttons for slide show operation
Buttons 6 Y button B button Description Return to the previous operation. Reveal/hide the guide display. Show slide show setup options.
The selected BGMs are played repeatedly. The slide show continues until you press 6. The slide show interval per photo can be set in Select slide show interval by pressing B.
Rotating photos only applies to the temporarily selected item and this setting is not saved.

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H-Pos. V-Pos. Clock Phase
For resetting all adjustment items to the factory preset values, press a/b to select Reset, and then press ;. Clock and Phase in the Fine sync. menu can be adjusted only when inputting analogue signals through the EXT 3 terminal.

PC compatibility chart

Resolution
VGA SVGA XGA WXGA SXGA SXGA+ UXGA 1080p 640 x x 600 1,024 x 768 1,360 x 768 1,280 x 1,024 1,400 x 1,050 1,600 x 1,200 1,920 x 1,080

Horizontal frequency

31.5 kHz 37.9 kHz 48.4 kHz 47.7 kHz 64.0 kHz 65.3 kHz 75.0 kHz 67.5 kHz

Vertical frequency

60 Hz 60 Hz 60 Hz 60 Hz 60 Hz 60 Hz 60 Hz 60 Hz

Analogue (DSub)

Digital (HDMI)

VESA standard

VGA, SVGA, XGA, WXGA, SXGA, SXGA+ and UXGA are registered trademarks of International Business Machines Corporation.
This TV has only limited PC compatibility, correct operation can only be guaranteed if the video card conforms exactly to the VESA 60 Hz standard. Any variations from this standard will result in picture distortions.

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RS-232C port specifications

PC control of the TV

When a programme is set, the TV can be controlled from the PC using the RS-232C terminal. The input signal (PC/video) can be selected, the volume can be adjusted and various other adjustments and settings can be made, enabling automatic programmed playing. Use an RS-232C serial control cable (cross type) (commercially available) for the connections.

Command format

Eight ASCII codes +CR

C1 C2 C3 C4 P1 P2 P3

Command four digits: Command. The text of four

characters.

Parameter four digits: Parameter 0_9, blank, ?,
This operation system should be used by a person who is accustomed to using PCs.

Return code (0DH): ?

Parameter
Input the parameter values, aligning left, and fill with blank(s) for the remainder (be sure that four values are input for the parameter). When the input parameter is not within an adjustable range, ERR returns (refer to Response code format).
RS-232C serial control cable (cross type)

Communication conditions

Set the RS-232C communications settings on the PC to match the TVs communications conditions. The TVs communications settings are as follows:
Baud rate Data length Parity bit Stop bit Flow control 9,600 bps 8 bits None 1 bit None
When ? is input for some commands, the present setting value responds.

Communication procedure

D D INPUT SELECTION B I I I I I AV MODE SELECTION A A A A A A A A A A A VOLUME V
T T N N N N N V V V V V V V V V V V O

_ _ 1 ? *

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 0 ? *
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 0 ? _
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ ? _
D W P P P P P M M M M M M M M M M M L 3 D D D D D D D D D D D M
These commands are available only for during running USB video mode.

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Appendix

Troubleshooting

Problem

No power.

Possible solution

Turn on (;) the MAIN POWER switch on the rear of the TV (Page 4). Is the AC cord disconnected? Check if you pressed <a on the TV. External influences such as lightning, static electricity, etc., may cause improper operation. In this case, operate the TV after first turning off the power, or unplugging the AC cord and re-plugging it in after one or two minutes. Are batteries inserted with polarity (e, f) aligned? Are batteries worn out? (Replace with new batteries.) Are you using it under strong or fluorescent lighting? Is a fluorescent light illuminating to the remote control sensor? Is the image position correct? Are screen mode adjustments (Wide mode) such as picture size made correctly? (Pages 37, 45 and 46) Adjust the picture tone. Is the room too bright? The picture may look dark in a room that is too bright. Check the Colour system setting (Pages 32 and 41). The TVs internal temperature has increased. Remove any objects blocking the vent or clean. Is the Sleep timer set? Select Off from the Sleep timer menu (Page 29). Is No signal off or No operation off activated? (Page 29) Are connections to external equipment correct? (Pages 20_22) Is the input signal type selected correctly after connection? (Page 40) Is the correct input source selected? (Page 15) Is a non-compatible signal being input? (Page 47) Is the picture adjustment correct? (Pages 26_27) Is the antenna connected properly? (Page 10) Is On selected in Audio only? (Page 29) Is the volume too low? Make sure that headphones are not connected. Check if you pressed e on the remote control unit. Is the proper item selected in the Audio select menu when connecting devices to the HDMI 2 terminal or the EXT 3 terminal? (Pages 20, 21 and 28) This is not a malfunction. This happens when the cabinet slightly expands and contracts according to changes in temperature. This does not affect the TVs performance.
The TV cannot be operated.
Remote control unit does not operate.

Picture is cut off.
Strange colour, light colour, or dark colour, or colour misalignment. Power is suddenly turned off.

Item Yes No Now Automatically searches for new software updates available when the TV is in standby mode. Does not search for update information. Checks if there is new software immediately.

Receiver report

Display reports regarding failures and changes for timer settings.
Go to Menu > Setup > Information > Receiver report.

Downloading the software

You can select the method of update.

Identification

You can check the TV ID on the screen for reporting to customer service.
If the software is updated, the confirmation message New download information has been detected. appears.
If the TV receives the update service while in standby mode, a confirmation message displays after turning on the power.
Go to Menu > Setup > Information > Identification.
Follow the screen prompts.
Item Starts downloading immediately. It takes approximately one hour to update. You cannot carry out other operations while downloading.
Cancels the download by pressing ; on the remote control unit when Discontinue is displayed on the screen during the update.
Starts downloading automatically several minutes after entering standby mode.
The TV must remain in standby mode for download. Do not turn off the power using >a on the TV. Updating the software may take some time.

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Updating your TV via USB

The TV displays a confirmation screen while checking the data in the inserted USB device.
If the data is not compatible with the system, an error message appears on the screen. Repeat steps 2 and 3 after pressing ;. When an error message displays, check to see if: The USB device is inserted firmly. The USB memory has two or more software update files. No data for updating the system exists in the USB memory. The software update file is broken. The software update file is not compatible with your TVs software. The current system is same as the system update data.

Software update

This function allows you to update to the latest software using a USB device. You must update the software through the USB terminal.
To check the software version for the TV, use the URL shown on the back cover.
Go to Menu > Setup > Information > Software update. Press ; and then insert the USB device containing the software update file.
The TV displays the software version information after checking the data. Press c/d to select Yes to update the system, and then press ;. Press ; to automatically reset and start the update operation.
This operation may take a while.
The TV starts updating the system
A confirmation message appears on the screen after completing the update and then automatically restarts the TV. Press ; to complete the operation.