"BATTERY DISPOSAL" THIS PRODUCT CONTAINS A LITHIUM PRIMARY MEMORY BACK-UP BATTERY THAT MUST BE DISPOSED OF PROPERLY. PLEASE CONTACT YOUR LOCAL SHARP DEALER OR AUTHORISED SERVICE REPRESENTATIVE FOR ASSISTANCE IN DISPOSING OF THIS BATTERY. Each instruction also covers the optional units used with these products.

Laser information

Wave length Pulse times 785 nm +10 nm -15 nm 23 cpm model: (5.1 s 5.1 ns)/7 mm 27 cpm model: (5.1 s 5.1 ns)/7 mm 23 cpm model: (5.1 s 5.1 ns)/7 mm 27 cpm model: (5.1 s 5.1 ns)/7 mm

North America: Europe:

Output power

Max 0.7 mW

At the production line, the output power of the scanner unit is adjusted to 0.233 MILLIWATT PLUS 5% and is maintained constant by the operation of the Automatic Power Control (APC). Caution Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

For North America:

SAFETY PRECAUTIONS This Digital Equipment is rated Class 1 and complies with 21 CFR 1040.10 and 1040.11 of the CDRH standards. This means that the equipment does not produce hazardous laser radiation. For your safety, observe the precautions below. Do not remove the cabinet, operation panel or any other covers. The equipment's exterior covers contain several safety interlock switches. Do not bypass any safety interlock by inserting wedges or other items into switch slots.

For Europe:

CLASS 1 LASER PRODUCT
CAUTION CLASS 3B INVISIBLE LASER RADIATION WHEN OPEN AND INTERLOCKS DEFEATED. AVOID EXPOSURE TO BEAM. VORSICHT UNSICHTBARE LASERSTRAHLUNG DER KLASSE 3B, WENN ABDECKUNG GEFFNET UND SICHERHEITSVERRIEGELUNG BERBRCKT. NICHT DEM STRAHL AUSSETZEN. ADVARSEL USYNLIG LASERSTRLNING AF KLASSE 3B VED BNING, NR SIKKERHEDSBRYDERE ER UDE AF FUNKTION. UNDG UDSTTELSE FOR STRLNING.

LASER KLASSE 1

ADVARSEL USYNLIG KLASSE 3B LASERSTRLNING NR DEKSEL PNES OG SIKKERHEDSLS BRYTES. UNNG EKSPONERING FOR STRLEN. VARNING OSYNLIG LASERSTRLNING KLASS 3B NR DENNA DEL R PPNAD OCH SPRRAR R URKOPPLADE. UNDVIK EXPONERING FR STRLEN. VARO! AVATTAESSA JA SUOJALUKITUS OHITETTAESSA OLET ALTTIINA NKYMTNT LUOKAN 3B LASERSTEILYLLE. L KATSO STEESEEN.

LUOKAN 1 LASERLAITE

KLASS 1 LASERAPPARAT
The above label is affixed to the laser unit inside the machine.
Improper installation may damage this product. Please note the following during initial installation and whenever the machine is moved. 1. The machine should be installed near an accessible power outlet for easy connection.
2. Be sure to connect the power cord only to a power outlet that meets the specified voltage and current requirements. Also make certain the outlet is properly grounded. For the power supply requirements, see the name plate at the bottom of the back of the left side of the machine. Connect the machine to a power outlet which is not used for other electric appliances. If a lighting fixture is connected to the same outlet, the light may flicker.

3. Do not install the machine in areas that are: damp, humid, or very dusty exposed to direct sunlight poorly ventilated subject to extreme temperature or humidity changes, e.g., near an air conditioner or heater.
4. Be sure to allow the required space around the machine for servicing and proper ventilation. 5. When moving the machine, four persons must firmly grasp the transport handles on both sides of the machine. 6. The machine includes a built-in hard drive. Do not subject the machine to shock or vibration. In particular, never move the machine while the power is on.

30 cm (11-13/16")

45 cm (17-23/32")
A small amount of ozone is produced within the printer during operation. The emission level is insufficient to cause any health hazard. NOTE: The present recommended long term exposure limit for ozone is 0.1 ppm (0.2 mg/m3) calculated as an 8 hr. time-weighted average concentration. However, since the small amount that is emitted may have an objectionable odor, it is advisable to place the copier in a ventilated area.
Standard supplies for this product that can replaced by the user include paper, toner cartridges, and staple cartridges for the finisher. Be sure to use only SHARP-specified products for the toner cartridges, finisher staple cartridge, saddle stitch finisher staple cartridge, and transparency film.
For best copying results, be sure to use only Sharp Genuine Supplies which are designed, engineered, and tested to maximize the life and performance of Sharp products. Look for the Genuine Supplies label on the toner package.

GENUINE SUPPLIES

Storage of supplies
Proper storage 1. Store the supplies in a location that is: clean and dry, at a stable temperature, not exposed to direct sunlight. 2. Store paper in the wrapper and lying flat. 3. Paper stored in packages standing up or out of the wrapper may curl or become damp, resulting in paper misfeeds. Storing toner cartridges Store a new toner cartridge box horizontally. Do not store it standing on end. If stored standing on end, the toner may not distribute well even after shaking the cartridge vigorously, and will remain inside the cartridge without flowing out. Staple cartridge The finisher and saddle stitch finisher require the following staple cartridge: MX-SCX1 Staple cartridge for finisher (approx. 5000 per cartridge x 3 cartridges) AR-SC2 Staple cartridge for saddle stitch finisher (approx. 5000 per cartridge x 3 cartridges)
Supply of spare parts and consumables
The supply of spare parts for repair of the machine is guaranteed for at least 7 years following the termination of production. Spare parts are those parts of the machine which may break down within the scope of the ordinary use of the product whereas those parts which normally exceed the life of the product are not to be considered as spare parts. Consumables too, are available for 7 years following the termination of production.

Machine specifications / copier specifications
Name Type Photoconductive type Printing method Developer system Fusing system First-copy time*
Digital Full Colour Multifunctional System MX-2300G/MX-2700G/MX-2300N/MX-2700N Desktop OPC drum Electrophotographic system (laser) Dry-type two-component magnetic brush development Heat rollers Colour copy time: 8.9 seconds Black and white copy time: 6.3 seconds (Portrait feeding of A4 (8-1/2" x 11") sheets from 1st paper tray, without auto colour selection and auto colour mode.) Document glass Black and white scanning: 600 x 600 dpi, 600 x 300 dpi (factory default values) Colour scanning: 600 x 600 dpi (factory default values) Black and white scanning: 600 x 600 dpi, 600 x 300 dpi (factory default values) Colour scanning: 600 x 600 dpi (factory default values)

Scanning resolution

Reversing single pass feeder (automatic document feeder) 600 x 600 dpi 10 bits
Printing resolution Scanning gradation Printing gradation Original sizes / types Copy sizes Print margins Warm-up time
Black and white printing: 2 tones (1 bit) Colour printing: 2 tones per colour (1 bit) or 16 tones per colour (4 bits) Max. A3 (11" x 17") / sheets, bound documents Maximum: A3 (11" x 17") Minimum: A5R (5-1/4" x 5-3/4") Leading edge: 4 mm (11/64") or less, trailing edge: 3 mm (1/8") or less, near edge / far edge: total 4 mm (11/64") or less 80 seconds or less Variable: 25% to 400% in increments of 1%, total 376 increments (25% to 200% when the auto document feeder is used) Fixed presets: 25%, 50%, 70%, 81%, 86%, 100%, 115%, 122%, 141%, 200% and 400% for AB sizes; 25%, 50%, 64%, 77%, 100%, 121%, 129%, 200% and 400% for inch sizes. Two reduction ratios and two enlargement ratios can be stored. A3, B4, A4, A4R, B5, B5R, A5R, 11" x 17", 8-1/2" x 14", 8-1/2" x 13", 8-1/2" x 11", 8-1/2" x 11"R, 7-1/4" x 10-1/2"R, 5-1/2" x 8-1/2"R, 8K, 16K, 16KR Paper weight: Plain paper (60 g/m2 to 105 g/m2 (16 lbs. to 28 lbs.)) Paper capacity: 500 sheets (80 g/m2 (21 lbs.)) Paper types: SHARP-recommended plain paper, recycled paper, and coloured paper A3, B4, A4, A4R, B5, B5R, A5R, 11" x 17", 8-1/2" x 14", 8-1/2" x 13", 8-1/2" x 11", 8-1/2" x 11"R, 7-1/4" x 10-1/2"R, 5-1/2" x 8-1/2"R, 8K, 16K, 16KR Paper weight: Plain paper (60 g/m2 to 105 g/m2 (16 lbs. to 28 lbs.)) Paper capacity: 500 sheets (80 g/m2 (21 lbs.)) Paper types: SHARP-recommended plain paper, recycled paper, and coloured paper Paper sizes: Paper sizes:

Copy ratios

Tray 1

Tray 2

* First copy out time is measured with original on the document glass in full ready condition with fuser at operating temperature and mirror motor at operating speed, actual time may vary based on environment conditions.
Machine specifications / copier specifications (Continued)
Paper sizes Maximum: A3W (12" x 18") Minimum: A5R (5-1/4" x 5-3/4") Paper weights: Thin paper (55 g/m2 to 59 g/m2 (15 lbs. to 16 lbs.)), plain paper (60 g/m2 to 105 g/m2 (16 lbs. to 28 lbs.)), heavy paper (106 g/m2 to 209 g/m2 (28 lbs. to 56 lbs.)), envelopes (75 g/m2 to 90 g/m2 (20 lbs. to 24 lbs.)) Paper capacity: Standard paper 100 sheets, envelopes 20 sheets, transparency films 20 sheets, heavy paper 40 sheets, tab paper 20 sheets, gloss paper 20 sheets Paper types: Plain paper, recycled paper, coloured paper, heavy paper, thin paper, transparency film, envelopes (Monarch, Com-10, DL, C5) Automatic paper size detection When "Auto-AB" detection is selected: A3W, A3, B4, A4, A4R, B5, B5R, A5R, 11" x 17", 216 mm x 330 mm (8-1/2" x 13"), 8-1/2" x 11" When "Auto-Inch" detection is selected: 12" x 18", 11" x 17", 8-1/2" x 14", 8-1/2" x 11", 8-1/2" x 11"R, 7-1/4" x 10-1/2"R, 5-1/2" x 8-1/2"R, A3, B4, A4, B5 Paper size entry: The size can be entered from 148 mm to 432 mm (from 5-1/2" to 17") (W), from 100 mm to 297 mm (from 5-1/2" to 11-5/8") (H). Tab paper: A4 size, tab widths 12 mm (31/64") to 20 mm (51/64") 8-1/2" x 11" size, tab widths 6.1 mm" (1/4") to 17 mm (43/64") Paper sizes: A3, B4, A4, A4R, B5, B5R, A5R, 11" x 17", 8-1/2" x 14", 8-1/2" x 13", 8-1/2" x 11", 8-1/2" x 11"R, 5-1/2" x 8-1/2"R, 8K, 16K, 16KR Paper weight: Plain paper (60 g/m2 to 105 g/m2 (16 lbs. to 28 lbs.)) SHARP-recommended plain paper, recycled paper, and coloured paper Output location / method: In machine body / Face-down output (A3W and 12" x 18" paper can be output to right tray, finisher, or saddle stitch finisher)

Bypass tray

Duplex module
Output tray (Centre tray)
Output capacity: 500 sheets (using SHARP-recommended A4 or 8-1/2" x 11" paper) (The maximum number of sheets that can be held varies depending on ambient conditions in the installation location, the type of paper, and the storage conditions of the paper.) Tray full sensor: Yes Shifter function: Yes
Required Power supply Power consumption
Local voltage 10% (For the power supply requirements, see the name plate at the bottom of the back of the left side of the machine.) 220-240V: 1.84 kW 100-127V: 1.44 kW MX-2300G / MX-2700G (with document cover): 620 mm (W) x 670 mm (D) x 825 mm (H) (24-13/32" (W) x 26-3/8" (D) x 32-15/32" (H)) MX-2300G / MX-2700G (with automatic document feeder): 620 mm (W) x 670 mm (D) x 950 mm (H) (24-13/32" (W) x 26-3/8" (D) x 37-13/32" (H)) MX-2300N / MX-2700N: 620 mm (W) x 670 mm (D) x 950 mm (H) (24-13/32" (W) x 26-3/8" (D) x 37-13/32" (H)) MX-2300G / MX-2700G (with document cover): Approx. 104 kg (229.2 lbs.) MX-2300G / MX-2700G (with automatic document feeder): Approx. 112 kg (246.8 lbs.) MX-2300N / MX-2700N: Approx. 112 kg (246.8 lbs.) 1050 mm (W) x 670 mm (D) (41-21/64" (W) x 26-3/8" (D)) (when bypass tray is extended)

Reversing single pass feeder (automatic document feeder) specifications

Model Original sizes

MX-RPX1 A3 to A5, 11" x 17" to 5-1/2" x 8-1/2", long paper (max. width 297 mm (11-45/64") x max. length 800 mm (31-31/64"), scanning in mono 2 mode of one side only is possible in fax and image scan modes.) One-sided 35 g/m2 to 128 g/m2 (9 lbs. to 34 lbs.) (Paper weights from 35 g/m2 (9 lbs.) to 49 g/m2 (13 lbs.) require the use of slow scan mode.) Two-sided 50g/m2 to 105 g/m2. (13 lbs. to 28 lbs.) 100 sheets (80 g/m2 (21 lbs.)) Maximum stack height of 13 mm (1/2") Supplied from the machine
Original weight Capacity Power supply
Exit tray unit (right tray) specifications
Model Output method Output capacity* Dimensions Weight
MX-TRX1 Face-down output 100 sheets (using SHARP-recommended A4 or 8-1/2" x 11" paper) When tray is folded up: 289 mm (W) x 405 mm (D) x 52 mm (H) (11-3/8" (W) x 15-61/64" (D) x 2-3/64" (H)) When tray is extended: 419 mm (W) x 405 mm (D) x 52 mm (H) (16-1/2" (W) x 15-61/64" (D) x 2-3/64" (H)) Approx. 0.93 kg (2 lbs.)
* The maximum number of sheets that can be held varies depending on ambient conditions in the installation location, the type of paper, and the storage conditions of the paper.
Stand/1x500 sheet paper drawer specifications
Model Paper sizes Paper weight Paper capacity Paper types Automatic paper size detection Power supply Dimensions Weight
MX-DEX1 A3, B4, A4, A4R, B5, B5R, 11" x 17", 8-1/2" x 14", 8-1/2" x 13", 8-1/2" x 11", 8-1/2" x 11"R, 7-1/4" x 10-1/2"R, 8K, 16K, 16KR Plain paper (60 g/m2 to 105 g/m2 (16 lbs. to 28 lbs.)) 500 sheets (80 g/m2 (21 lbs.)) x 1 tray SHARP-recommended plain paper, recycled paper, and coloured paper When "Auto-AB" automatic detection is selected: A3, B4, A4, A4R, B5, B5R, 216 mm x 330 mm (8-1/2" x 13") When "Auto-Inch" detection is selected: 11" x 17", 8-1/2" x 14", 8-1/2" x 11", 8-1/2" x 11"R, 7-1/4" x 10-1/2"R Supplied from the machine 720 mm (W) x 670 mm (D) x 303 mm (H) (28-11/32" (W) x 26-3/8" (D) x 11-15/16" (H)) (including adjuster) Approx. 20 kg (44.1 lbs.)

Stand/2x500 sheet paper drawer specifications
MX-DEX2 A3, B4, A4, A4R, B5, B5R, 11" x 17", 8-1/2" x 14", 8-1/2" x 13", 8-1/2" x 11", 8-1/2" x 11"R, 7-1/4" x 10-1/2"R, 8K, 16K, 16KR Plain paper (60 g/m2 to 105 g/m2 (16 lbs. to 28 lbs.)) 500 sheets (80 g/m2 (21 lbs.)) x 2 trays SHARP-recommended plain paper, recycled paper, and coloured paper When "Auto-AB" detection is selected: A3, B4, A4, A4R, B5, B5R, 216 mm x 330 mm (8-1/2" x 13") When "Auto-Inch" detection is selected: 11" x 17", 8-1/2" x 14", 8-1/2" x 11", 8-1/2" x 11"R, 7-1/4" x 10-1/2"R Supplied from the machine 720 mm (W) x 670 mm (D) x 303 mm (H) (28-11/32" (W) x 26-3/8" (D) x 11-15/16" (H)) (including adjuster) Approx. 23.5 kg. (51.8 lbs.)
Large capacity tray specifications*
Model Paper sizes Paper weight Paper capacity Paper types Power supply Dimensions Weight
MX-LCX1 A4, 8-1/2" x 11" (paper size change must be performed by a service technician) Plain paper (60 g/m2 to 105 g/m2 (16 lbs. to 28 lbs.)) 3500 sheets (80 g/m2 (21 lbs.)) SHARP-recommended plain paper, recycled paper and coloured paper Supplied from the machine 370 mm (W) x 550 mm (D) x 520 mm (H) (14-9/16" (W) x 21-21/32" (D) x 20-15/32" (H)) Approx. 29 kg (63.9 lbs.)
* Stand/1x500 sheet paper drawer (MX-DEX1) or stand/2x500 sheet paper drawer (MX-DEX2) is required.

Finisher specifications

Model Paper sizes Paper weight Modes
MX-FNX1 A3W, A3, B4, A4, A4R, B5, B5R, A5R, 12" x 18", 11" x 17", 8-1/2" x 14", 8-1/2" x 13", 8-1/2" x 11", 8-1/2" x 11"R, 7-1/4" x 10-1/2"R, 5-1/2" x 8-1/2"R, 8K, 16K, 16KR Thin paper (55 g/m2 to 59 g/m2 (15 lbs. to 16 lbs.)) Plain paper (60 g/m2 to 105 g/m2 (16 lbs. to 28 lbs.)) Heavy paper (106 g/m2 to 209 g/m2 (28 lbs. to 56 lbs.)) Non-staple, staple
Allowed paper sizes for offset A3, B4, A4, A4R, B5, 11" x 17", 8-1/2" x 14", 8-1/2" x 13", 8-1/2" x 11", 8-1/2" x 11"R, 8K, 16K Offset distance
30 mm (1-3/16") Non-stapling: 500 sheets (A4, A4R, B5, B5R, A5R, 8-1/2" x 11", 8-1/2" x 11"R, 7-1/4" x 10-1/2"R, 5-1/2" x 8-1/2"R, 16K, 16KR) 250 sheets (A3W, A3, B4, 12" x 18", 11" x 17", 8-1/2" x 14", 8-1/2" x 13", 8K) Stapling*2: 30 sets or 500 sheets (A4, A4R, B5, 8-1/2" x 11", 8-1/2" x 11"R, 16K, 16KR) 30 sets or 250 sheets (A3, B4, 11" x 17", 8-1/2" x 14", 8-1/2" x 13", 8K)

Tray capacity*1

Dimensions Weight

Stapler section

When tray is folded up: 440 mm (W) x 595 mm (D) x 205 mm (H) (17-21/64" (W) x 23-27/64" (D) x 8-5/64" (H)) When tray is extended: 640 mm (W) x 595 mm (D) x 205 mm(H) (25-3/16" (W) x 23-27/64" (D) x 8-5/64" (H)) Approx. 13 kg (28.7 lbs.)
Allowed paper sizes for stapling Maximum number of sheets for stapling*2
A3, B4, A4, A4R, B5, 11" x 17", 8-1/2" x 14", 8-1/2" x 13", 8-1/2" x 11", 8-1/2" x 11"R, 8K, 16K, 16KR (Three stapling positions: one staple at bottom left corner, one staple at top left corner, and two staples.) 50 sheets (A4, A4R, B5, 8-1/2" x 11", 8-1/2" x 11"R, 16K, 16KR) 30 sheets (A3, B4, 11" x 17", 8-1/2" x 14", 8-1/2" x 13", 8K) (30 sheets when the sheets are the same width but different lengths.)
*1 The maximum number of sheets that can be held varies depending on ambient conditions in the installation location, the type of paper, and the storage conditions of the paper. *2 The maximum number of sheets for stapling assumes a paper weight of 90 g/m2 (24 lbs.) and includes two cover sheets of 106 g/m2 to 209 g/m2 (28 lbs. to 56 lbs.).
Saddle stitch finisher specifications*1
Model Paper sizes Paper weight Modes Allowed paper sizes for offset Offset distance
MX-FNX2 A3W, A3, B4, A4, A4R, B5, B5R, A5R, 12" x 18", 11" x 17", 8-1/2" x 14", 8-1/2" x 13", 8-1/2" x 11", 8-1/2" x 11"R, 7-1/4" x 10-1/2"R, 5-1/2" x 8-1/2"R, 8K, 16K, 16KR Thin paper (55 g/m2 to 59 g/m2 (15 lbs. to 16 lbs.)) Plain paper (60 g/m2 to 105 g/m2 (16 lbs. to 28 lbs.)) Heavy paper (106 g/m2 to 209 g/m2 (28 lbs. to 56 lbs.)) Non-staple, staple A3, A4, A4R, B4, B5, B5R, 11" x 17", 8-1/2" x 14", 8-1/2" x 13", 8-1/2" x 11", 8-1/2" x 11"R, 7-1/4" x 10-1/2"R, 8K, 16K, 16KR 20 mm (25/32") Non-stapling: 1000 sheets (A4, A4R, B5, B5R, 8-1/2" x 11", 8-1/2" x 11"R, 7-1/4" x 10-1/2"R, 16K, 16KR) 500 sheets (A3W, A3, B4, A5R, 12" x 18", 11" x 17", 8-1/2" x 14", 8-1/2" x 13", 5-1/2" x 8-1/2"R, 8K) Stapling*3: 50 sets (one staple at top left corner) or 1000 sheets (A4, B5, 8-1/2" x 11") 30 sets or 1000 sheets (A4, A4R, B5, B5R, 8-1/2" x 11", 8-1/2" x 11"R, 16K, 16KR) 30 sets or 500 sheets (A3, B4, 11" x 17", 8-1/2" x 14", 8-1/2" x 13", 8K)

Tray capacity*2

When tray is folded up: 555 mm (W) x 610 mm (D) x 1010 mm (H) (21-27/32" (W) x 24-1/64" (D) x 39-49/64" (H)) When tray is extended: 665 mm (W) x 610 mm (D) x 1050 mm (H) (26-11/64" (W) x 24-1/64" (D) x 41-21/64" (H)) Approx. 46 kg (101.4 lbs.)

Allowed paper sizes for stapling Maximum number of sheets for stapling*3

Saddle unit

A3, B4, A4, A4R, B5, B5R, 11" x 17", 8-1/2" x 14", 8-1/2" x 13", 8-1/2" x 11", 8-1/2" x 11"R, 8K, 16K, 16KR (Three stapling positions: one staple at bottom left corner, one staple at top left corner, and two staples.) 30 sheets (A4, A4R, B5, B5R, 8-1/2" x 11", 8-1/2" x 11"R, 16K, 16KR) 25 sheets (A3, B4, 11" x 17", 8-1/2" x 14", 8-1/2" x 13", 8K) (25 sheets when the sheets are the same width but different lengths.)
Stapling method Folding position Allowed paper sizes for saddle stitch stapling Allowed paper weights for saddle stitch stapling
Fold in half and staple in two places on centreline Fold at centreline (can be adjusted with "Saddle Stitch Position Adjust" in the System Settings) A3, B4, A4R, 11" x 17", 8-1/2" x 11"R, 8K, 16KR 55 g/m2 to 209 g/m2 (15 lbs. to 56 lbs.)
Number sheets for saddle Maximum: 10 sheets (80 g/m2 (21 lbs.) x 9 sheets + 209 g/m2 (56 lbs.) x 1 sheet) / 10 sets (6 to 10 stitch stapling / Number sheets), 20 sets (1 to 5 sheets) of sets
*1 Paper pass unit (MX-RBX1) and stand/1x500 sheet paper drawer (MX-DEX1) or stand/2x500 sheet paper drawer (MX-DEX2) are required. *2 The maximum number of sheets that can be held varies depending on ambient conditions in the installation location, the type of paper, and the storage conditions of the paper. *3 The maximum number of sheets for stapling assumes a paper weight of 90 g/m2 (24 lbs.) and includes two cover sheets of 106 g/m2 to 209 g/m2 (28 lbs. to 56 lbs.).
Punch module specifications (for finisher)

Model Hole punching

MX-PNX1A 2 holes A3, B4, A4, A4R, B5, B5R, 11" x 17", 8-1/2" x 14", 8-1/2" x 13", 8-1/2" x 11", 8-1/2" x 11"R, 8K, 16K, 16KR MX-PNX1B 2 holes or 3 holes 2 holes: 8-1/2" x 14", 8-1/2" x 13", 8-1/2" x 11"R 3 holes: A3, A4, 11" x 17", 8-1/2" x 11" MX-PNX1C 4 holes A3, A4 MX-PNX1D 4 holes, broad width A3, B4, A4, A4R, B5, B5R, 11" x 17", 8-1/2" x 14", 8-1/2" x 13", 8-1/2" x 11", 8-1/2" x 11"R
Allowed paper sizes for punching
Punchable paper weights 55 g/m2 to 209 g/m2 (15 lbs. to 56 lbs.)
Punch module specifications (for saddle stitch finisher)
AR-PN1A 2 holes A3, B4, A4, A4R, B5, B5R, 11" x 17", 8-1/2" x 14", 8-1/2" x 13", 8-1/2" x 11", 8-1/2" x 11"R, 8K, 16K, 16KR AR-PN1B 2 holes or 3 holes 2 holes: 8-1/2" x 14", 8-1/2" x 13", 8-1/2" x 11"R 3 holes: A3, A4, 11" x 17", 8-1/2" x 11" AR-PN1C 4 holes A3, A4 AR-PN1D 4 holes, broad width A3, B4, A4, A4R, B5, B5R, 11" x 17", 8-1/2" x 14", 8-1/2" x 13", 8-1/2" x 11", 8-1/2" x 11"R

Note: Special media such as transparency film and label sheets cannot be stapled or punched.

Printer specifications

Type Continuous printing speed Printing resolution Printer driver type Supported protocols Fonts Interface port Memory Print area
*1 *2 *3 *4 *5 Built-in Same as continuous copying speed (When printing same document continuously on A4 (8-1/2" x 11") plain paper in non-offset mode, excluding processing time.) 600 x 600 dpi / 1200 x 600 dpi*1 (black and white printing, rotating output not performed) SPLC-c*2, PCL5c*3, PCL6*3, PostScript 3 compatible*1 TCP/IP, IPX/SPX, NetBEUI, EtherTalk PCL5c, PCL6 PostScript 3 compatible*European fonts, 28 barcode fonts*4, 1 bitmap font 136 European fonts USB (type B): Supports USB 2.0 (Hi speed)
LAN connectivity: 10Base-T / 100Base-TX USB (type A): Supports USB 2.0 (Full speed)
MX-2300G/MX-2700G: 384 MB (256MB expansion memory board can be added.*5) MX-2300N/MX-2700N: 640 MB Entire page excluding margin of 4.2 mm (11/64") at each edge. The actual print area may vary depending on the printer driver and the software application.
When the PS3 expansion kit (MX-PKX1) is installed and the machine is used as a PostScript printer. The standard printer driver of MX-2300G/MX-2700G When MX-2300G/MX-2700G are used, the printer expansion kit (MX-PBX1) is required. Barcode font kit (AR-PF1) is required. 256MB expansion memory board (MX-SMX1) is required if one or more of the following is/are installed: Printer expansion kit (MX-PBX1), PS3 expansion kit (MX-PKX1), Network scanner expansion kit (MX-NSX1), Internet fax expansion kit (MX-FWX1).
Network scanner*1 / Internet fax*2 specifications
Colour scanner 100 x 100, 200 x 200, 300 x 300, 400 x 400, 600 x 600
Scanning resolution (dpi) Internet Fax: 200 x 100, 200 x 200, 200 x 400, 400 x 400, 600 x 600 (200 x 100, 200 x 200 when file
type is TIFF-S) Halftone can be selected for resolutions other than 200 x 100 dpi. Colour (A4 / 8-1/2" x 11") One-sided: 35 pages/min. (200 x 200 dpi),

Optional equipment

MX-2300G Document cover Reversing single pass feeder Exit tray unit Stand/1x500 sheet paper drawer Stand/2x500 sheet paper drawer Large capacity tray Finisher Saddle stitch finisher Punch module Printer function Network scanner function Internet fax function Pull scan function (TWAIN) Facsimile function Yes:Can be installed. No: Cannot be installed. Yes Yes Standard (SPLC-c), Yes (PCL, PS) Yes Yes Standard Yes Yes Yes Yes Yes Yes Yes Yes Yes Standard (PCL), Yes (PS) Standard MX-2700G MX-2300N No Standard MX-2700N
Information that the administrator of the machine requires is printed on the back of this page. (Separate this page from the manual and keep it in a safe place. In addition, fill in the name of the administrator and the administrator's contact information in the left hand margin.)
Contact at: Administrator Name:
(Separate this page from the manual and keep it in a safe place.)
Factory default passwords
When accessing the system settings, the administrator password is required to log in with administrator rights. The system settings can be configured in the Web pages as well as on the operation panel. To access the system settings using the Web pages, a password is also required.
Factory default administrator password
Factory default setting: admin Store a new administrator password as soon as the machine is installed. Once the administrator password has been changed, the new password is required to restore the factory default password. Take care to remember the new password.
Factory default passwords (Web pages)
There are two factory default accounts: "Administrator" and "User". A person who logs in as an "Administrator" can configure all settings in the Web pages. A person who logs in as a "User" can only configure certain settings. The factory default passwords are shown below. Factory default account
User Administrator users admin

Factory default password

users admin
Forwarding all transmitted and received data to the administrator (document administration function)
This function is used to forward all data transmitted and received by the machine to a specified destination (Scan to E-mail address, Scan to FTP destination, Scan to Network Folder destination, or Scan to Desktop destination). This function can be used by the administrator of the machine to archive all transmitted and received data. To configure the document administration settings, click [Application Settings] and then [Document Administration Function] in the Web page menu. (Administrator rights are required.)
Note: This function can be used only when the network scanner function is installed. The format, exposure, and resolution settings of transmitted and received data remain in effect when the data is forwarded. The functions below cannot be used when transmitted faxes are forwarded. In this case, the [Memory TX] key and [Direct TX] key do not appear. Quick Online transmission, direct transmission, dialling using the speaker

This equipment complies with the requirements of Directives 89/336/EEC and 73/23/EEC as amended by 93/68/EEC. Dieses Gert entspricht den Anforderungen der EG-Richtlinien 89/336/EWG und 73/23/EWG mit nderung 93/68/EWG. Ce matriel rpond aux exigences contenues dans les directives 89/336/CEE et 73/23/CEE modifies par la directive 93/68/CEE. Dit apparaat voldoet aan de eisen van de richtlijnen 89/336/EEG en 73/23/EEG, gewijzigd door 93/68/EEG. Dette udstyr overholder kravene i direktiv nr. 89/336/EEC og 73/23/EEC med tillg nr. 93/68/EEC. Quest apparecchio conforme ai requisiti delle direttive 89/336/EEC e 73/23/EEC, come emendata dalla direttiva 93/68/EEC. Este equipamento obedece s exigncias das directivas 89/336/CEE e 73/23/CEE, na sua verso corrigida pela directiva 93/68/CEE. Este aparato satisface las exigencias de las Directivas 89/336/CEE y 73/23/CEE, modificadas por medio de la 93/68/CEE. Denna utrustning uppfyller kraven enligt riktlinjerna 89/336/EEC och 73/23/EEC s som kompletteras av 93/68/EEC. Dette produktet oppfyller betingelsene i direktivene 89/336/EEC og 73/23/EEC i endringen 93/68/EEC. Tm laite tytt direktiivien 89/336/EEC ja 73/23/EEC vaatimukset, joita on muutettu direktiivill 93/68/EEC.
The CE mark logo label is affixed on an equipment in case that the directives described in the above sentence are applicable to the product. (This sentence is not applicable in any country where the above directives are not required.)
Trademark acknowledgments
The following trademarks and registered trademarks are used in conjunction with the machine and its peripheral devices and accessories. Microsoft, Windows, Windows 98, Windows Me, Windows NT 4.0, Windows 2000, Windows XP, Windows Server 2003 and Internet Explorer are registered trademarks or trademarks of Microsoft Corporation in the U.S.A. and other countries. PostScript is a registered trademark of Adobe Systems Incorporated. Macintosh, Mac OS, AppleTalk, EtherTalk, LaserWriter, and Safari are registered trademarks or trademarks of Apple Computer, Inc. Netscape Navigator is a trademark of Netscape Communications Corporation. Adobe, the Adobe logo, Acrobat, the Adobe PDF logo, and Reader are registered trademarks or trademarks of Adobe Systems Incorporated in the United States and other countries. PCL is a registered trademark of the Hewlett-Packard Company. IBM, PC/AT, and PowerPC are trademarks of International Business Machines Corporation. Sharpdesk is a trademark of Sharp Corporation. All other trademarks and copyrights are the property of their respective owners. Candid and Taffy are trademarks of Monotype Imaging, Inc. registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions. CG Omega, CG Times, Garamond Antiqua, Garamond Halbfett, Garamond Kursiv, Garamond and Halbfett Kursiv are trademarks of Monotype Imaging, Inc. and may be registered in certain jurisdictions. Albertus, Arial, Coronet, Gill Sans, Joanna and Times New Roman are trademarks of The Monotype Corporation registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions. Avant Garde, ITC Bookman, Lubalin Graph, Mona Lisa, Zapf Chancery and Zapf Dingbats are trademarks of International Typeface Corporation registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions. Clarendon, Eurostile, Helvetica, Optima, Palatino, Stempel Garamond, Times and Univers are trademarks of Heidelberger Druckmaschinen AG, which may be registered in certain jurisdictions, exclusively licensed through Linotype Library GmbH, a wholly owned subsidiary of Heidelberger Druckmaschinen AG. Apple Chancery, Chicago, Geneva, Monaco and New York are trademarks of Apple Computer Inc. and may be registered in certain jurisdictions. HGGothicB, HGMinchoL, HGPGothicB and HGPMinchoL are trademarks of Ricoh Company, Ltd. and may be registered in some jurisdictions. Wingdings is a registered trademark of Microsoft Corporation in the United States and other countries. Marigold and Oxford are trademarks of Arthur Baker and may be registered in some jurisdictions. Antique Olive is a trademark of Marcel Olive and may be registered in certain jurisdictions. Hoefler Text is a trademark of Johnathan Hoefler and may be registered in some jurisdictions. ITC is a trademark of International Typeface Corporation registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions. Agfa is a trademark of the Agfa-Gevaert Group and may be registered in certain jurisdictions. Intellifont, MicroType and UFST are trademarks of Monotype Imaging, Inc. registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions. Macintosh and TrueType are trademarks of Apple Computer Inc. registered in the United States Patent and Trademark Office and other countries. PostScript is a trademark of Adobe Systems Incorporated and may be registered in some jurisdictions. HP, PCL, FontSmart and LaserJet are trademarks of Hewlett-Packard Company and may be registered in some jurisdictions. The Type 1 processor resident in Monotype Imagings UFST product is under license from Electronics For Imaging, Inc. All other trademarks are the property of their respective owners.

PRINTED IN FRANCE

TINSE3164GHZZ

Scanner Guide

Document Filing Guide

System Settings Guide

This chapter explains what to do when a paper misfeed occurs in the machine.

Removing misfeeds

When a paper misfeed occurs, "A misfeed has occurred." appears in the touch panel and printing stops. In this event, touch the [Information] key in the touch panel. When the key is touched, instructions for removing the misfeed will appear. Follow the instructions. (The approximate locations of possible misfeeds are indicated by blinking marks as shown below.)

Misfeed location

A misfeed has occurred. Full Color Turning M/C off now causes data loss. Color Mode Job Detail Settings Auto Exposure Information 100% Copy Ratio 2-Sided Copy Output Special Modes File Quick File

Caution

The fusing unit is hot. Take care not to burn yourself when removing a misfeed.
Fusing area When removing misfed paper, do not touch or damage the transfer belt. Carefully pull the paper out without tearing it. A misfeed may have occurred inside the machine. Check carefully and remove the misfeed. If the paper tears, be sure to remove all pieces from the machine.
Paper misfeed illustrations
If you require more information when reading the instructions in the touch panel, see the paper misfeed illustrations on the following pages. Refer to the illustration below and then go to the appropriate illustration (1 to 14) for your situation. (1)-(4): page 4, (5)-(10): page 5, (11)-(14): page 6
(11) (12) (13) (1) (2)(3) (10)

(4) (5) (6) (7)

(1) Original misfeed
Open the document feeder cover and remove the misfed originals.
(3) Paper misfeed in the fusing unit
Rotate knob and remove the misfed paper.
Pull out the document feeder tray and remove the misfed paper.
If the misfed paper is inside the fusing area, turn down the fusing unit open tab to open the fusing unit and remove the misfed paper.
Open the automatic document feeder. Rotate the transfer roller in the direction of the arrow and remove the original.
After removing the misfeed, open and close the automatic document feeder (or the document feeding area cover or document feeder tray) to clear the misfeed display from the touch panel.

The fusing unit area is hot. Take care not to burn yourself. (Do not touch any metal parts.) Unfused toner may remain on the paper that is removed. Take care that it does not soil your hands or clothing.
(2) Paper misfeed in the output area
(4) Paper misfeed in the exit tray unit (right tray)
(5) Paper misfeed in the reversing unit
Open the Paper reversing section cover and remove the misfed paper.
(9) Paper misfeed in tray 1 to tray 4 (in the tray)
Before pulling the tray out, open the right cover and check if there is a paper misfeed. If you pull the tray out without checking, you may tear misfed paper and make it more difficult to remove the pieces that remain in the machine. (7) Paper misfeed in tray 1 to tray 4 (side)
(6) Paper misfeed in the bypass tray
(10) Paper misfeed in the finisher
While pressing the lever over to the left, slide the finisher to the left until it stops.
(7) Paper misfeed in tray 1 to tray 4 (side)
The misfeed may have occurred inside the machine. Check carefully and remove it. Turn roller rotating knob in the direction of the arrow to remove the misfed paper.
(8) Paper misfeed in the transport area
Lower the lever in the direction of the arrow to remove the misfed paper.
Make sure that there is no misfed paper in the machine.
(11) Paper misfeed in the saddle stitch finisher (top)
Open the top cover and remove the misfed paper.
(14) Paper misfeed in the saddle stitch finisher (bottom) (12) Paper misfeed in the paper pass unit
Pull out the paper pass unit and remove the misfed paper. While pulling the lever, slide the saddle stitch finisher to the left until it stops.
Turn knob until a blue indication is seen.
Check the paper reversing section inside the tray and remove any misfed paper. *A misfeed has occurred inside the machine. Look inside to check.
Open the finisher right cover and remove the misfed paper.
(13) Paper misfeed in the large capacity tray
While holding the tray release lever, carefully slide the large capacity tray away from the main unit until it stops.
This chapter provides solutions to possible copying problems. See the following table of contents to locate the appropriate page for your question or problem. Problems Related to Copying Operation Copying does not take place. 7 Auto selection of the colour mode does not take place. 7 Image rotation does not take place. 8 Two-sided copying does not take place. 8 The paper size of a tray cannot be set. 8 Problems Related to Copy Results The image is too light or too dark. 9 Colours are off. 9 Part of the image is cut off. 9 Copies come out blank. 9

If you cannot find the item that you are looking for in the above table of contents, see "OTHER PROBLEMS" (page 27). If you are unable to solve a problem using the solutions in this manual, switch off the [POWER] key ( ) and the main power switch. Wait at least 10 seconds, and then switch on the main power switch and the [POWER] key ( ) in that order. * When the LINE indicator is lit or the DATA indicator is lit or blinking, do not switch off the main power switch or unplug the power plug. This may damage the hard drive or cause the data being stored or received to be lost.
Problems Related to Copying Operation

Problem

Copying does not take place.

Point to check

Have functions been disabled by the administrator?

Solution

When user authentication is enabled, the functions that you can use may be restricted in your user settings. Check with your administrator. When the colour mode is set to "Auto", the machine detects whether the original is black and white or colour when the [COLOUR START] key ( ) is pressed. However, when an original similar to one of those at left is used, automatic detection may not give the correct result. In this event, specify the colour mode manually.
Auto selection of the colour mode does not take place.
Are you using one of the following types of originals? Black & White is not selected Are there colours or colouring in the paper? Colour is not selected The colour in the original is very light. The colour in the original is very dark, almost black. Is only a very small area of the original coloured?
Image rotation does not take place.
Did you select the paper size or copy ratio manually? Is "Rotation Copy Setting" disabled in the system settings (administrator)?
Copy using automatic paper selection and automatic ratio selection. Check with your administrator. If you are the administrator, enable "Rotation Copy Setting". System Settings (Administrator) > "Copy Settings" > "Rotation Copy Setting" > Check "Tray Settings" in the system settings. If the [Disable Duplex] checkbox is selected , two-sided copying using that tray will not be possible. Change the paper type setting to a type that can be used for two-sided printing. System Settings > "Paper Tray Settings" > "Tray Settings" Two-sided copying is not possible on paper that is a special type or size. The only type of paper that can be used is plain paper (60 g/m2 to 105 g/m2 (16 lbs. to 28 lbs.)). Paper sizes that can be used are A3, B4, A4, A4R, B5, B5R, and A5R (11" x 17", 8-1/2" x 14", 8-1/2" x 13", 8-1/2" x 11", 8-1/2" x 11"R, 5-1/2" x 8-1/2"R, 8K, 16K, and 16KR). Two-sided copying can generally be combined with other special modes, however, some combinations are not possible. If a prohibited combination is selected, a message will appear in the touch panel. Some functions may have been disabled in the system settings (administrator). Check with your administrator. When user authentication is enabled, the functions that you can use may be restricted in your user settings. Check with your administrator. Some functions may have been disabled in the system settings (administrator). Check with your administrator.

Two-sided copying does not take place.
Does the paper type setting of the selected tray specify a type of paper that cannot be used for two-sided copying?
Are you using a special size or type of paper?
Are you copying using settings that do not allow two-sided copying?
The paper size of a tray cannot be set.
Problems Related to Copy Results
The image is too light or too dark.
Is the image too light or too dark?
Select an appropriate exposure mode for the original being copied and adjust the exposure level manually. A satisfactory copy result can be obtained by selecting a suitable exposure mode for the original type. Select one of the following modes depending on the original type. Text Use this mode for regular text documents. Text/Prtd.Photo This mode provides the best balance for copying an original which contains both text and printed photographs, such as a magazine or catalogue. Text/Photo This mode provides the best balance for copying an original which contains both text and photographs, such as a text document with a photo pasted on. Printed Photo This mode is best for copying printed photographs, such as photos in a magazine or catalogue. Photo Use this mode to copy photos. Map This mode is best for copying the light colour shading and fine text found on most maps. Light original Use this mode for originals with light pencil writing.
Has an appropriate exposure mode for the original type been selected?

Colours are off.

Did you perform "Registration Adjustment"?
Ask your administrator to perform "Registration Adjustment". System Settings (Administrator) > "Device Control" > "Registration Adjustment" > "Auto Adjustment" If the colour tones are off, perform "Auto Colour Calibration". (If the colours are still off after calibration, repeating calibration may improve the results.) System Settings (Administrator) > "Copy Settings" > "Auto Colour Calibration" Select an appropriate ratio setting.
Part of the image is cut off.
Has an appropriate ratio been selected for the original size and paper size? Are you using an Inch (AB) paper size?

Is AppleTalk active? (Macintosh)
Is "Connect via" set to [Ethernet] for AppleTalk? (Mac OS 9.0~9.2.2) Is your computer in an unstable state?
Is the machine specified correctly in the software application that you are using for printing?
Are the network connection devices operating normally?
Is the I/O timeout setting too short?

!03_Q&A(Printer).fm

Was a Notice Page printed?
A Notice Page will be printed to indicate the cause of the problem if a print job cannot be performed as specified and the cause is not shown in the display. Read the printed page and take appropriate action. For example, a notice page will be printed in the following situations. The print job is too large to fit in memory. A function that has been prohibited by the administrator is specified. * By factory default, Notice Pages are not printed.
When user authentication is enabled, the functions that you can use may be restricted in your user settings. Check with your administrator. Select "Automatic" or "Color" for the colour mode setting. The colour mode setting is configured as follows: Windows: On the [Color] tab of the printer driver. Macintosh: In the [Color] menu of the print window. (In Mac OS X v10.1.5, the [Color] tab of [Printer Features].) In Windows, [Black and White Print] can also be selected on the [Main] tab of the printer driver. If you wish to print in colour, make sure that the [Black and White Print] checkbox on the [Main] tab is not selected. When user authentication is enabled, the functions that you can use may be restricted in your user settings. Check with your administrator. Check "Tray Settings" in the system settings. If the [Disable Duplex] checkbox is selected , two-sided printing using that tray will not be possible. Change the paper type setting to a type that can be used for two-sided printing (Plain Paper, Letter Head, Pre-Printed, Pre-Punched, Recycled Paper, Colour). System Settings > "Paper Tray Settings" > "Tray Settings" Two-sided printing is not possible on special sizes of paper. Paper sizes that can be used are A3, A4, A5, B4, B5, Ledger, Letter, Legal, Invoice, Foolscap, 8K, and 16K. Some functions may have been disabled in the system settings (administrator). Check with your administrator. When user authentication is enabled, the functions that you can use may be restricted in your user settings. Check with your administrator.

Colour printing does not take place.
Is the colour mode set to "Color"?
Two-sided printing does not take place.
Does the paper type setting of the selected tray specify a type of paper that cannot be used for two-sided printing?
Are you using a special size of paper?
A tray, finisher, or other peripheral device installed on the machine cannot be used.
Have the peripheral devices that are installed on the machine been configured in the printer driver?
Open the printer properties and click the [Auto Configuration] button on the [Configuration] tab. (Windows) * If auto configuration cannot be executed, see the Software Setup Guide.
Problems Related to Print Results

The image is grainy.

Are the printer driver settings appropriate for the print job? (Windows)
If you are using the SPLC-c or PCL printer driver, you can set the resolution to [600 dpi] or [300 dpi] in the print settings at the time of printing. When you need a very clear image, select [600 dpi]. If you are using the PS printer driver, you can set the resolution to [600x600 dpi] or [1200x600 dpi] (only for black and white printing). The resolution setting is selected in the [Advanced] tab of the printer driver properties window. Brightness and contrast can be corrected by performing [Color Adjustment] on the [Color] tab of the printer driver. These settings can be used for simple corrections when you do not have image editing software installed on your computer. Ask your administrator to perform "Registration Adjustment". System Settings (Administrator) > "Device Control" > "Registration Adjustment" > "Auto Adjustment" If the colour tones are off, perform "Auto Colour Calibration". (If the colours are still off after calibration, repeating calibration may improve the results.) System Settings (Administrator) > "Printer Settings" > "Colour Adjustments" > "Auto Colour Calibration" When colour text and lines are printed in black and white, they may become faint and difficult to see. To have colour text or lines (areas) that are faint converted to black, select [Text To Black] or [Vector To Black] on the [Color] tab of the printer driver. (Correction of graphics data such as bitmap image is not possible.)
Does the image (particularly a photo) need correction? (Windows)
Text and lines are faint and difficult to see.
Was colour data printed in black and white? (Windows)

Does the paper size specified by the job match the size of paper loaded in the tray?
Make sure that the paper size setting matches the size of paper loaded in the tray. The paper size setting is selected as follows: Windows: On the [Paper] tab of the printer driver. If [Fit to Paper Size] is selected, check the loaded paper and the paper size setting. Macintosh: In the [Page Setup] menu. Set the print orientation to match the image. The print orientation is selected as follows: Windows: On the [Main] tab of the printer driver. Macintosh: In the [Page Setup] menu. If the edge of the image extends outside the printable area of the machine, the edge will be cut off. Select an appropriate paper size and margins in the layout settings of the application. When the image size and paper size are the same but the orientations are different, the orientation of the image is automatically rotated to match the paper. However, when the paper can only be loaded in a fixed orientation, this may result in the image being printed upside down. In this event, rotate the image 180 degrees before printing. The 180 degree rotation setting is selected as follows: Windows: On the [Main] tab of the printer driver. Macintosh (OS X v10.3.3 to 10.4): On the [Page Setup] menu. (Landscape orientation only.) (In Mac OS 9.0 to 9.2.2, in the [PostScript Options] menu of the [Page Setup] menu.) When two-sided printing is performed, every other page is printed upside down when tablet binding is selected for the binding position. Be sure to set the appropriate binding position. The binding position is selected as follows: Windows: On the [Main] tab of the printer driver. Macintosh: In the [Layout] menu of the print window. (In Mac OS X v10.1.5, in the [Duplex] menu of the print window; in Mac OS 9.0 to 9.2.2, in [Output/Document Style].)
Is the print orientation setting (portrait or landscape) correct?
Are the margins set correctly in the layout settings of the application?
The image is upside down.
Are you using a type of paper (tab paper, punch paper, etc.) that can only be loaded in a fixed orientation?
Is the correct binding position selected for two-sided printing?
Many nonsense characters are printed.
Is your computer or the machine in an unstable state?
If little free space remains in the memory or hard drive of your computer, or many jobs have been spooled on the machine and it has little free memory remaining, printed text may turn into nonsense characters. In this situation, cancel printing, restart your computer and the machine, and try printing again. To cancel printing Windows: Double-click the printer icon that appears at the lower right of the task bar and click "Cancel All Documents" (or "Purge Print Documents") in the [Printer] menu. Macintosh: Double click the name of the machine in the printer list, select the job that you wish to delete, and delete it. (In Mac OS 9.0 to 9.2.2, double click the printer icon on the desktop, select the print job that you wish to delete, and delete it.) At the machine: Press the [JOB STATUS] key on the operation panel, touch the [Print Job] key to change the screen, touch the key of the print job that you wish to delete, and touch the [Stop/Delete] key. A message appears to confirm the cancellation. Touch the [Yes] key. If nonsense characters are still printed after restarting, ask your administrator to lengthen the timeout setting of "I/O Timeout" in the system settings (administrator). System Settings (Administrator) > "Printer Settings" > "Interface Settings" > "I/O Timeout" * If nonsense characters are still printed after taking the above measures, remove and then reinstall the printer driver.

Has your administrator enabled a function that prevents editing/deleting?
You wish to delete or edit an individual key but do not know which group key it is stored in. You wish to delete or edit a group key but do not know which program key it is stored in.
Are multiple group keys stored?
Are multiple program keys stored?
This chapter provides solutions to possible document filing problems. See the following table of contents to locate the appropriate page for your question or problem. Document filing does not take place. 22 A filed data can not be printed. 22 A job cannot be stored in a custom folder. 22 A stored file has disappeared. 23 A file cannot be deleted. 23 The property of a file cannot be set to [Confidential]. 23 A file name cannot be stored or changed. 23 A custom folder name cannot be stored or changed. 23 A file name is cut off. 23
Document filing does not take place.
Did you select document filing settings in the printer driver?
In print mode, enable document filing on the [Job Handling] tab of the printer driver. In copy mode or image send mode, touch the [Quick File Folder] key or the [File] key and then use the document filing function. Some functions may have been disabled in the system settings (administrator). Check with your administrator. When user authentication is enabled, the functions that you can use may be restricted in your user settings. Check with your administrator. Some functions may have been disabled in the system settings (administrator). Check with your administrator. When user authentication is enabled, the functions that you can use may be restricted in your user settings. Check with your administrator. Click the [Get Folder Name] button in the document filing save screen of the printer driver to call up the custom folders that have been created on the machine. Enter the password configured in the machine in the document filing save screen.
A filed data can not be printed.
A job cannot be stored in a custom folder.
Do custom folders appear in "Folder Information"? (When printing) Does the custom folder have a password?
A stored file has disappeared.
Did you touch the [Print and Delete the Data] key to print a stored file?
A file that is printed using the [Print and Delete the Data] key is automatically deleted after being printed. To print a file without deleting it, use the [Print and Save the Data] key. A file cannot be deleted when its property is set to [Protect]. Change the property to [Sharing] and then delete the file. "Confidential" cannot be specified for a file in the Quick File folder. Move the file to a different folder and then specify "Confidential". (Note that "Protect" can be specified for a file in the Quick File folder to prevent it from being easily deleted.) The following characters cannot be used in a file or folder name: \?/";:,<>!*&#|

If you are unable to solve a problem using the solutions in this manual, switch off the [POWER] key ( ) and the main power switch. Wait at least 10 seconds, and then switch on the main power switch and the [POWER] key ( ) in that order. * When the LINE indicator is lit or the DATA indicator is lit or blinking, do not switch off the main power switch or unplug the power plug. This may damage the hard drive or cause the data being stored or received to be lost.
Problems Related to Machine Operation
Specified machine functions cannot be used.
Some functions may have been disabled in the system settings (administrator). Check with your administrator. When user authentication is enabled, the functions that you can use and page counts may be restricted in your user settings. Check with your administrator. If the main power indicator is not lit, make sure that the power plug is firmly inserted in the power outlet, switch the main power switch to the "on" position, and press the [POWER] key ( ) to turn on the power. Illustration of the machine (A), (D), and (J) (pages 36 and 37) After the [POWER] key ( ) is turned on, the machine requires about 80 seconds to complete warmup operation. During this time functions can be selected, however, a job cannot be run. Wait until a message appears indicating that the machine is ready. Auto Power Shut-Off mode has activated. To return the machine to normal operation, press the [POWER SAVE] key ( ). Illustration of the machine (A) (page 36) A warning message will appear when a cover is open or a device is separated from the machine. Read the message and take appropriate action. When "A Warning when Login Fails" is enabled in the system settings (administrator) and login fails 3 times in a row, a warning will be displayed and operation will lock for 5 minutes. After operation unlocks, log in using the correct user information. If you do not know your user information, contact your administrator. Auto Login failed due to a problem on the network. Contact your administrator. If you are the administrator, touch the [Admin Password] key, log in as an administrator, and temporarily change the auto login settings in the system settings (administrator). (Restore the changed settings to their original state after the network problem has been solved.)

Is the feed roller dirty?
Smudges appear on printed output.
Are you printing on pre-punched paper?
If the printed image overlaps the punch holes, smudges may appear on the reverse side of the paper following one-sided printing, or on both sides following two-sided printing. Take care that the image does not overlap the punch holes. Contact your dealer or nearest authorised service representative as soon as possible. Use SHARP-recommended paper. Using paper that is for other models or special paper that is not supported may result in misfeeds, creases, or smudges. "SUPPLIES" in the Safety Guide Set the correct paper type in the tray settings. Make sure that the following has not occurred: Heavy paper is being used, but a paper type other than heavy paper is selected in the tray settings. (The image may disappear if rubbed.) Paper other than heavy paper is being used, but heavy paper is selected in the tray settings. (This may cause creases and misfeeds.) System Settings > "Paper Tray Settings" > "Tray Settings"
Does a message appear indicating the need for maintenance? Toner does not adhere well or creases appear in the paper. Are you using paper that is not within the specifications?
Did you set the correct paper type?
Is the paper loaded so that printing takes place on the reverse side?
If printing takes place on the wrong side of label sheets or transparency film, the toner may not adhere well and a clear image may not be obtained. When "Toner Save in Printer Mode" or "Toner Save in Copy Mode" mode is enabled, printing takes place using less toner and thus the print result is lighter. Check with your administrator. If you are using a special size, be sure to specify the paper size. If the size of paper loaded in a tray was changed, be sure to check the paper size setting. System Settings > "Paper Tray Settings" > "Tray Settings" If you are using the document glass, be sure to place the original in the far left corner of the document glass. Illustration of the machine (I) (page 37) Paper tray: Load the paper with the front side facing up. (Load "Pre-Printed" paper and "Letter Head" paper with the front side facing down*.) Bypass tray: Load the paper with the front side facing down. * If "Disabling of Duplex" is enabled in the system settings (administrator), load the paper front side up. For the current setting, check with your administrator.

Print quality is poor.

Is toner save mode enabled?
Was the original placed in the correct position?
Printing takes place on the wrong side of the paper.
Is the paper loaded with the print side facing in the correct direction?
Problems Related to Peripheral Devices
The connected USB device cannot be used.
Is the USB device compatible with the machine? Is the connected USB device recognized correctly?
A non-compatible device cannot be used. Make sure that the device is compatible with the machine. Use "USB-Device Check" in the system settings to check whether or not the device can be recognized. System Settings > "USB-Device Check" If it is not recognized, connect it once again. If two or more of the same type of USB devices are connected to a USB hub, only the first device connected will be recognized. Make sure that each of the four connectors on the USB hub have a different type of device connected. Remove all remaining paper from the stapler compiler.
Are two or more of the same type of USB devices connected to a USB hub?
The finisher / saddle stitch finisher does not operate.
Does a message appear indicating that you need to remove paper from the stapler compiler?
Stapling does not take place (including pamphlet stapling).
Does a message appear instructing you to check the staple unit? Does a message appear instructing you to add staples?
Remove jammed staples. "4. PERIPHERAL DEVICE" in the Users Guide Replace the staple cartridge. Do not forget to replace the staple case. "4. PERIPHERAL DEVICE" in the Users Guide Stapling is not possible when paper of different widths are mixed together. To perform mixed size stapling, use paper of the same width and select the [Same Width] setting. When copying, select [Same Width] from [Mixed Size Original] in the special modes. For the maximum number of sheets that can be stapled, see "SPECIFICATIONS" in the Safety Guide. For the paper sizes that can be stapled, see "SPECIFICATIONS" in the Safety Guide. Check the paper type settings in the machine and select a tray that has paper that can be used for stapling. Click the [Tray Status] button in "Paper Selection" on the [Paper] tab of the printer properties window and check the paper type setting of each tray. * Stapling is not possible on labels, tab paper, transparency film, or envelopes. In addition, if "Disable Staple" is selected in the user type, stapling will not be possible.

You were logged out without having performed logout yourself.

Did Auto Clear activate?

You forgot the administrator password.
Was the administrator password changed from the factory default setting?
When the main power is switched off, the main power indicator on the operation panel does not turn off.
Has the power has been turned off by pressing the [POWER] key ( ) on the operation panel and has a certain amount of time elapsed since then?
Illustration of the machine

(A) Operation panel

LINE indicator / DATA indicator

Main power indicator

[POWER] key
DOCUMENT FILING IMAGE SEND COPY
PRINT READY DATA LINE DATA
SYSTEM JOB STATUS SETTINGS LOGOUT

[POWER SAVE] key

(B) Output tray (centre tray)
(C) Exit tray unit (right tray)
"On" position "Off" position

(D) Main power switch

(E) Indicator line

Bypass tray

(I) Original placement position on the document glass Mark Mark
A5 or 5-1/2" x 8-1/2" B4 or B5 8-1/2" x 14" A4 or 8-1/2" x 11" A3 or 11" x 17"
B5R A4R or 8-1/2" x 11"R
(J) Power plug (K) USB connector (A type) (L) USB connector (B type) (M) LAN connector The part indicated in the illustration is only to be handled by a service technician.

PRINTED IN FRANCE

TINSE3138GHZZ