UX-A450

Plain Paper Facsimile
Stylish and Compact Facsimile that's Easy-to-Use
G Plain Paper G ECM (Error Correction Mode) with Flash Memory G Fast 6-Second Transmission*1 G 448KB (Approx. 24 Pages*2) Memory G Automatic Dialler G 4-Point Operation Key G Digital Answering Machine

G Compact Body

O th er Featu res
G Header Printout G Convenient Copier Function G Transaction Report G 64 Levels of Halftone G Anti-Junk Fax Function G Help Function G Automatic Fax/Phone Changeover G 50-Sheet Paper Tray*3

Sp e cific at i o ns

Applicable line Type Data compression Transmission time Modem speed Resolution Public switched telephone network Desktop facsimile transceiver MH/MR/MMR Approx. 6 seconds*1 14,400 to 2,400 bps with automatic fallback Horizontal: 8 pels/mm (203 pels/inch) Vertical: 15.4 lines/mm (391 lines/inch) [Superfine] 7.7 lines/mm (196 lines/inch) [Fine/Halftone] 3.85 lines/mm (98 lines/inch) [Standard] 210 mm (8.27") 210 mm (8.27") 210 mm (8.27") A4 (210 x 297 mm) 10 sheets*3 Rated local AC voltage and frequency Max. 110 W 337 x 279 x 343/153 mm (13.27" x 10.98" x 13.50"/6.02") (with paper tray/without paper tray) Approx. 3.0 kg (6.6 lbs.) (with paper tray) FO-6CR: 50 m roll imaging film (one roll in one package)
Max. document width Max. scanning width Max. recording width Paper size (W x L) Automatic document feeder Power requirements Power consumption Dimensions (W x D x H) Weight Supply
Design and specifications are subject to change without prior notice. Facsimiles may not be used in countries other than those where they were purchased. *1 Based on Sharp's standard No. 1 chart at standard resolution. (ECM Mode is ON.) *2 Based on Sharp's standard No. 1 chart at standard resolution. (ECM Mode is OFF.) *to 80 g/m2 A4 copier paper at room temperature.

SHARP CORPORATION

OSAKA, JAPAN

UX-A450

FACSIMILE OPERATION MANUAL
1. 2. 3. 4. 5. 6. 7. 8. 9. Installation Using the Answering Machine Sending Faxes Receiving Faxes Making Copies Special Functions Printing Lists Maintenance Troubleshooting

IMPORTANT

PLEASE KEEP THE EXTERNAL & INTERNAL PACKAGING SAFE.
PLEASE DO NOT THROW IT AWAY.
IN THE UNLIKELY EVENT OF A HARDWARE FAILURE, OUR REPAIR CENTRE WILL ASK YOU TO PUT YOUR SHARP FACSIMILE IN THIS BOX.
THANK YOU FOR YOUR ASSISTANCE.
MAINS PLUG WIRING INSTRUCTIONS
This equipment is fitted with a moulded type mains plug which incorporates a detachable fuse cover, under no circumstances should the plug be used without the fuse cover fitted. In the unlikely event of the socket outlet in your home not being compatible with the plug supplied, cut off the mains plug and fit an appropriate type observing the wiring code below. DANGER: The fuse from the cut-off plug should be removed and the plug should be disposed of in a safe manner. Under no circumstances should the cut-off plug be inserted into a socket outlet as a serious electric shock may occur. If you are not sure how to do this, get help from a qualified electrician.
The wires in this mains lead are coloured in accordance with the following code: GREEN-AND-YELLOW: Earth BLUE: Neutral BROWN: Live As the colours of the wires in the mains lead of this apparatus may not correspond with the coloured markings identifying the terminals in your plug, proceed as follows:The wire which is coloured GREEN-AND-YELLOW must be connected to the terminal in the plug which is marked by the letter E, or by the safety earth symbol or coloured green or green-and-yellow.The wire which is coloured BLUE must be connected to the terminal which is marked with the letter N or coloured black.The wire which is coloured BROWN must be connected to the terminal which is marked with the letter L or coloured red. This apparatus must be protected by a 13A fuse in the mains plug or distribution board.
"WARNING: THIS APPARATUS MUST BE EARTHED"
This equipment complies with the requirements of Directive 1999/5/EC. Dieses Gert entspricht den Anforderungen der EU-Richtlinie 1999/5/EG. Cet appareil est conforme aux exigences de la directive 1999/5/CE. Este aparato satisface las exigencias de las Directiva 1999/5/CE. Questapparecchio conforme ai requisiti delle direttiva 1999/5/CE. Dit apparaat voldoet aan de eisen van de richtlijn 1999/5/EG. Este equipamento obedece s exigncias da directiva 1999/5/CE. 1999/5/K. Denna utrustning uppfyller kraven enligt direktiv 1999/5/EC. Dette udstyr overholder kravene i direktiv 1999/5/EF. Dette produktet oppfyller kravene i direktiv 1999/5/EC. Tm laite tytt direktiivi 1999/5/EY. This is a facsimile product operating in British and Irish analogue public switched telephone networks which follow the CTR21 Standard. The Declaration of Conformity can be viewed at the following URL address. http://www.sharp.de/doc/UX-A450.pdf

Introduction

Welcome, and thank you for choosing a Sharp fax machine! The features and specifications of your new Sharp fax are shown below.
Automatic dialling Imaging film
30 numbers Initial starter roll (included with machine): 10 m (approx. 30 A4 pages) Replacement roll (not included): UX-6CR 50 m (one roll yields approx. 150 A4 pages) 448 KB (approx. 24 average pages with no voice messages recorded and ECM turned off, or 20 minutes of voice messages (including OGMs) with no documents in memory) 14,400 bps with automatic fallback to lower speeds. Approx. 6 seconds (only when ECM is on) Horizontal: 8 pels/mm Vertical: Standard: 3.85 lines/mm Fine /Halftone: 7.7 lines/mm Super fine: 15.4 lines/mm 10 pages max. (A4, 80 g/m2 paper) Thermal transfer recording 64 levels 16-digit LCD display MR, MH, MMR

Memory size*

Modem speed Transmission time* Resolution
Automatic document feeder Recording system Halftone (grayscale) Display Compression scheme
*Based on Sharp Standard No. 1 Chart at standard resolution is Sharp special mode, excluding time for protocol signals (i.e., ITU-T phase C time only).
Paper tray capacity (60 to 80-g/m2 paper)
Approx. 50 A4-size sheets (at room temperature; maximum stack height should not be higher than the line on the tray)
Applicable telephone line Analog public switched telephone network (CTR21) / PBX Compatibility Input document size ITU-T (CCITT) G3 mode Automatic feeding: Width: 148 to 210 mm Length: 140 to 297 mm Manual feeding: Width: 148 to 210 mm Length: 140 to 600 mm 210 mm max. 204 mm max. Automatic/Dark selectable TEL/FAX,TEL, FAX, A.M. Single / Multi (99 copies/page) Yes (cannot be used if power fails) 230 V AC, 50 Hz 5 - 35C 25 - 85% RH Standby: 2.5 W Maximum: 110 W Width: 327 mm Depth: 193 mm Height: 163 mm Approx. 2.8 kg

Effective scanning width Effective printing width Contrast control Reception modes Copy function Telephone function Power requirements Operating temperature Humidity Power consumption Dimensions (without attachments) Weight (without attachments)
As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification changes for product improvement without prior notice. The performance specification figures indicated are nominal values of production units. There may be some deviations from these values in individual units.
Important safety information
Do not disassemble this machine or attempt any procedures not described in this manual. Refer all servicing to qualified service personnel. Do not install or use the machine near water, or when you are wet. For example, do not use the machine near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool. Take care not to spill any liquids on the machine. Unplug the machine from the telephone socket and then the power outlet and consult a qualified service representative if any of the following situations occur: - Liquid has been spilled into the machine or the machine has been exposed to rain or water. - The machine produces odors, smoke, or unusual noises. - The power cord is frayed or damaged. - The machine has been dropped or the housing damaged. Do not allow anything to rest on the power cord, and do not install the machine where people may walk on the power cord. This machine must only be connected to a 230 V, 50 Hz, earthed (3-prong) outlet. Connecting it to any other kind of outlet will damage the machine and invalidate the warranty. Never insert objects of any kind into slots or openings on the machine. This could create a risk of fire or electric shock. If an object falls into the machine that you cannot remove, unplug the machine and consult a qualified service representative. Do not place this machine on an unstable cart, stand or table. The machine could be seriously damaged if it falls. Never install telephone wiring during a lightning storm. Never install telephone sockets in wet locations unless the socket is specifically designed for wet locations. Never touch bare telephone wires or terminals unless the telephone line has been disconnected at the network interface. Use caution when installing or modifying telephone lines. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. Do not use a telephone to report a gas leak in the vicinity of the leak. The power outlet must be installed near the equipment and must be easily accessible.
Important: This facsimile is only designed for use in the country where approved.

Table of Contents

A Look at the Operation Panel 1. Installation 6 9
Unpacking Checklist. 9 Connections. 10 Loading the Imaging Film. 13 Loading Printing Paper. 15 Entering Your Name and Fax Number. 17 Setting the Date and Time. 19 Setting the Reception Mode. 21 Volume Adjustment. 22 Flash Select Setting for PBX. 24

Close the operation panel (press down on both sides to make sure it clicks into place).

Loading Printing Paper

You can load up to 50 sheets of A4-size, 60 - 80 g/m2 paper in the paper tray (at room temperature; maximum stack height should not be higher than the line on the tray).
Fan the paper, and then tap the edge against a flat surface to even the stack.
Insert the stack of paper into the tray, PRINT SIDE DOWN.
If paper remains in the tray, take it out and combine it into a single stack

with the new paper.

Be sure to load the paper so that printing takes place on the print side of
the paper. Printing on the reverse side may result in poor print quality.
GENTLY LOAD THE PAPER IN THE PAPER TRAY. DO NOT FORCE THE PAPER DOWN INTO THE FEED SLOT.
The stack should not be higher than this line. (This line is the reference position for the maximum number of sheets. If sheets are above this line, press down with your finger. If the some sheets remain above this line after this, please remove.)

Correct

Incorrect
Note: Do not use paper that has already been printed on, or paper that is curled.
Note: If at any time the display shows the alternating messages at right, check the printing paper. If the tray is empty, add paper. If there is paper in the tray, take it out and then reinsert it. When you are finished, press

START/MEMORY

ADD PAPER &

PRESS START KEY

Print contrast setting
Your fax has been set at the factory to print at normal contrast. If desired, you can change the print contrast setting to LIGHT or DARK.

once and

Display:

OPTION SETTING

twice.

PRINT CONTRAST

1:NORMAL
Select the print contrast: NORMAL:
The display briefly shows your selection, then:

LIGHT:

COPY CUT-OFF
to return to the date and time display.
Entering Your Name and Fax Number
Before you can begin sending faxes, you must enter your name and fax (telephone) number. You also need to set the date and time. Once you enter this information, it will automatically appear at the top of each fax page you send.

3 times.

ENTRY MODE

OWN NUMBER SET

ENTER FAX #
Enter your fax number by pressing the number keys (max. 20 digits).
To insert a space between digits, press To clear a mistake, press

. To enter a +, press

to enter the fax number in memory.
Enter your name by pressing number keys for each letter as shown in the chart below. Up to 24 characters can be entered. Example: SHARP = 2 777
SPACE = A= B= C= D= E= F= G= H= I = J= K= L= M= N= O= P= Q= R= S= T=

U= V= W= X= Y= Z=

To enter two letters in succession that require the same key, press
after entering the first letter.
To clear a mistake, press
To enter a lower case letter, continue pressing the key for the letter until the
lower case letter appears. To enter one of the following symbols, press or repeatedly:. / ! " # $ % & ( ) + + , - : ; < = > ? @ [ ] ^ _ ' { | } ) (

DATE&TIME SET

Setting the Date and Time
The date and time appear in the display and are printed at the top of every page you fax. Set the date and time as shown below.
The currently set date appears (example):

DATE 15-08-2002

Enter a two-digit number for the day (01 to 31). Example: the 5th

DATE 05-08-2002

To correct a mistake, press
then enter the correct number.
to move the cursor back to the mistake and
Enter a two-digit number for the month (01 for January, 02 for February, 12 for December, etc.). Example: January

DATE 05-01-2002

Enter the year (four digits). Example: 2002
The currently set time appears (example):

TIME 12:19

Enter a two-digit number for the hour (00 to 23) and a two-digit number for the minute (00 to 59). Example: 9:25

05-JAN 09:25

to start the clock.

ANTI JUNK #

Setting the Reception Mode
Your fax has four modes for receiving incoming faxes: FAX mode: Select this mode when you only want to receive faxes on your line. The fax machine will automatically answer all calls and receive incoming faxes. TEL mode: This mode is the most convenient for receiving phone calls. Faxes can also be received; however, all calls must first be answered by picking up the fax's handset or an extension phone connected to the same line. TEL/FAX mode: This mode is convenient for receiving both faxes and voice calls. When a call comes in, the fax will detect whether it is a voice call (including manually dialled faxes), or an automatically dialled fax. If it is a voice call, the fax will make a special ringing sound to alert you to answer. If it is an automatically dialled fax, reception will begin automatically. A.M. mode: Select this mode when you go out and want the built-in answering machine to answer all calls. Voice messages will be recorded, and fax messages will be received automatically.

Setting the reception mode
Make sure a document is not loaded in the document feeder, and then press
RESOLUTION/ RECEPTION MODE
until the arrow in the display points to the desired mode.

01-JAN 10:30

TEL/FAX A.M. TEL FAX
For more information on receiving faxes in FAX and TEL modes, see Chapter 4, Receiving Faxes. For more information on using A.M. mode, see Chapter 2, Using the Answering Machine.

Volume Adjustment

You can adjust the volume of the speaker and ringer using the up and down arrow keys.

Speaker

until the display shows the desired volume level.

Press

again to turn off the speaker.

Ringer

(Make sure has not been pressed and a document is not loaded in the feeder.)

RINGER: HIGH

The ringer will ring once at the selected
level, then the date and time will reappear in the display.

RINGER: MIDDLE

RINGER: LOW

RINGER: OFF OK ?

If you selected RINGER: OFF OK ?, press
Note: When the reception mode is set to TEL, the ringer will still ring at LOW if turned off.
Flash Select Setting for PBX
Note: This setting is normally only used in Germany. In other countries, you can try changing the setting if you encounter difficulty with the default setting. If your fax machine is connected to a PBX and the PBX uses the Flash method to connect to an outside line, you must select the appropriate Flash Select setting depending on whether your PBX line is a normal telephone line or a high-speed line (such as ISDN).

4 times.

FLASH SELECT

1: SHORT TIME

Select 1 (SHORT TIME) if your PBX line is a normal telephone line. Select 2 (LONG TIME) if your PBX line is a high-speed line.

FAX SIGNAL RX

2. Answering Machine
The built-in answering machine allows you to receive both voice messages and faxes while you are out.
To use the answering machine, you will first need to record an outgoing message. When you go out, turn on the answering machine by setting the reception mode to A.M.
Recording an Outgoing Message
The outgoing message (OGM) is the greeting that the machine plays after answering a call to inform callers that they can leave a message or send a fax. Follow the steps below to record a message. Example: Hello. You've reached ______. No one is available to take your call right now. Please leave a message after the beep or press your facsimile Start key to send a fax. Thank you for calling.

OGM1(GENERAL)

LIFT HANDSET OR

PLAY: PLAYBACK

Lift the handset. (If you have already recorded a message, you can press to the message.)

to listen

Operating the Answering Machine
and speak into the handset to record a message.

The outgoing message can be up to 60 seconds long. While recording, the
display will show the time left to record.
When finished, replace the handset or press
To listen to the outgoing message
To listen to the outgoing message, follow Steps 1 and 2 of the above procedure and then press
. Note that the general outgoing message
cannot be erased. If you need to change it, simply repeat the recording procedure. Note: If an extension phone is connected to the FO-A650, an outgoing message cannot be recorded, played, or deleted while the extension phone is being used.
Activating the answering machine
To turn on the answering machine so that callers can leave messages, press
until the arrow in the display points to A.M.
The outgoing message will play (you can stop playback by pressing
It will not be possible to set the reception mode to A.M. if an outgoing
message has not been recorded.
Number of rings in A.M. mode (Toll Saver function)
The number of rings on which the machine answers incoming calls in A.M. mode depends on whether the Toll Saver function is turned on, and if it is on, whether you have messages.
The Toll Saver function is initially turned on.

Toll Saver

No received messages

ON Received messages

NOTHING

Hello!

4 Rings

ing Ring R g R ing

2 Rings
(Answer according to NUMBER OF RINGS setting) ing Ring R g R ing Rin
To turn off the Toll Saver function, see page 37.
To adjust the NUMBER OF RINGS setting, see page 60.
Note: In A.M. mode, the machine will automatically switch to fax reception if it detects six seconds of silence after answering a call. For this reason, if a caller pauses for this length of time while leaving a message, they will be cut off.
Listening to received messages
When you return, the display will show the number of messages recorded. Follow the steps below to listen to your messages.
If you only want to listen to new messages (messages not previously
listened to), continue to hold
down for at least two seconds.

The messages will play.

As each message plays, the date and time of recording will appear briefly in
the display. If no messages were received, NO MESSAGES will appear.
Repeat: To listen to a message a second time, press

before

playback of that message ends. To move back to the previous message, press
within 3 seconds of the beginning of the current message.

Skip: To skip forward to the next message, press
Note: Playback will stop if you receive a call, lift the handset, or press
You can print out a list of your received messages that shows the date and
time that each was received. See page 77.
Erasing received messages
It is important to erase received messages after you listen to them to ensure that the memory does not become full.
Erasing all messages: To erase all messages, press

FUNCTION ,

Erasing a single message: To erase a single message, press
while the message is being played.

Recording memos

You can record memos for yourself and other users of the machine. These will be played back together with incoming messages when the pressed.

REC/ MEMO PLAY

key is
Pick up the handset, press
, and speak into the handset.
When you have finished speaking, replace the handset or press
Recording phone conversations
To record a phone conversation, hold down the

PLAY REC/ MEMO

key during the
conversation you wish to record. When you are finished, release the key. The conversation will be played back when the key is pressed.
Optional Answering Machine Settings

Setting ICM time

Incoming messages (ICMs) are the messages which callers leave for you on the built-in answering machine. The answering machine is set at the factory to allow each caller a maximum of 4 minutes to leave a message. If desired, you can change this setting to 15, 30, or 60 seconds.

A.M. SETTING

RECORDING TIME
Press a number from 1 to 4 to select the desired ICM recording time.

15 seconds 30 seconds

60 seconds 4 minutes

REMOTE CODE

Fax reception on A.M. failure
If the memory for recording incoming messages becomes full while you are out, the answering machine will no longer be able to record messages. The ON A.M. FAILURE setting is used to choose the response of the machine to incoming calls when this happens:
Automatic fax reception NO: The machine will answer after 20 rings, after
which it will wait to receive a remote command. Most callers will hang up before it answers; however, when you call the machine from a remote location, you can wait until it answers, listen to your messages, and then erase them (see Remote Operations on page 37).
Automatic fax reception YES: The reception mode will switch to FAX mode,
allowing the machine to continue to receive faxes automatically. With this setting, you can still use the remote commands to listen to your messages and then erase them (see Remote Operations on page 37). Automatic fax reception is set to NO at the factory before shipping. If you want to set it to YES, press the panel keys as follows:

to move the cursor to the letter or letters you wish to
change, and then press the appropriate number key repeatedly until the desired letter appears (see Step 5 on page 50). The new letter will replace the old letter.
If you do not wish to change the name, go directly to Step 8.

Press or the display.

until the number you wish to edit or clear appears in
Return to Step 2 to edit or clear another number, or press return to the date and time display.
Using an auto-dial number
Once you have stored a fax or phone number, you can use it to send a fax or make a phone call.
If you are sending a fax, load the document(s).
Press (or ) until the name of the other party appears in the display (if no name was stored, the number will appear).
If you are sending a fax, press begins.
. Dialling and transmission
If you are making a phone call, lift the handset. Dialling begins.
Sending a fax by Direct Keypad Dialling
You can also enter a full number with the number keys and then press the
key to begin dialling. You can use this method to dial a full number
when you don't need to speak to the other party before faxing.
Enter the number of the receiving machine by pressing the number keys.
The pause will appear as a hyphen.
Several pauses can be entered in a row.
If you are on a Flash-type PBX and are dialing out, press
to insert a pause, and then enter the number of the receiving machine.
If you are on a PBX and must dial a number to dial out, enter the number,
to insert a pause, and then enter the number of the receiving

machine.

Check the display. If the number of the receiving machine shown is correct, press
If the number is not correct, press
to backspace and clear one digit
at a time, and then re-enter the correct digit(s).

Redial

You can automatically redial the last number dialled. This procedure can be used to send a fax or make a phone call.
Press once. <REDIAL> appears in the display, followed by the last number dialled. Make sure the number that appears is the number you wish to dial.
Note: If a fax transmission is unsuccessful and DOCUMENT JAMMED appears in the display, remove the document as explained on page 90.

Automatic redialling

If you use automatic dialling (including Direct Keypad Dialling) to send a fax and the line is busy, the fax machine will automatically redial the number. The fax machine will make three redial attempts at an interval of five minutes. During this time, RECALLING will appear in the display, followed by a two-digit number assigned to the fax job. You will not be able to dial any other locations while the message appears.
To stop automatic redialling, press
Under certain conditions (for example if a person answers the call on a
telephone), automatic redialling may stop before three redialling attempts are made.

Error Correction Mode

The fax machine is set to automatically correct any distortions in a transmission due to noise on the telephone line before printing at the receiving end. This function is called Error Correction Mode (ECM). ECM is effective for both transmissions and receptions, and is only effective when the other fax machine has ECM as well. If desired, you can turn ECM off. This will increase slightly the amount of memory available for memory transmission and reception.

ECM MODE

Press 1 to select YES, or select NO.

RECEIVE RATIO

Press to return to the date and time display.
Sending a Fax From Memory
You can scan a document into the faxs memory and send the document from memory. This increases transmission speed and allows you to send a fax to multiple destinations in a single operation. After transmission, the document is automatically cleared from memory.
Broadcasting (sending a fax to multiple destinations)
This function allows you to send the same fax to as many as 20 different locations in just one operation.
When sending to multiple locations, only auto-dial numbers can be used to
dial the numbers of the receiving machines.
Press (or ) until the name of the number appears in the display (if no name was stored, the number will appear).

to select the number.

Repeat Steps 3 and 4 for each of the other locations to which you wish to send the fax (maximum of 20).
To check your selected locations, press
to scroll through them. To
delete a location, scroll to the location and then press
When you are ready to begin transmission, press
A Transaction Report is automatically printed out after Broadcasting is

completed. Check the "Note" column of the report to see if any of the locations are marked "Busy" or have a communication error code. If so, send the document to those locations again.
You can also send a fax through memory when sending to a single location. This is convenient when sending to locations where the line is often busy, as it saves you from waiting to pick up the original document and frees the feeder for other operations. To send a fax through memory, load the document, press dial using one of the following methods:

, and then

Press the number keys to enter the fax number and then press Press Press
repeatedly to select an auto-dial number and press
once to select the last number dialled and press
If the memory becomes full.
If the memory becomes full while the document is being scanned, MEMORY IS FULL and SEE MANUAL will alternately appear in the display.
if you want to transmit the pages which have been stored up
to that point in memory. The remaining pages will be ejected from the feeder. After transmission, the memory will be cleared and you can transmit the remaining pages. You will also need to transmit the page which was being scanned when the memory filled up.
if you want to cancel the entire transmission.

Memory transmission

Using TEL/FAX Mode
To select TEL/FAX mode, press

until the arrow in the

display points to TEL/FAX.
When the reception mode is set to TEL/FAX, your fax machine automatically answers all calls on two rings. After answering, your fax monitors the line for about five seconds to see if a fax tone is being sent.
If your fax machine detects a fax tone (this means that the call is an
automatically dialled fax), it will automatically begin reception of the incoming document.
If your fax machine doesn't detect a fax tone (this means that the call is a
voice call or manually dialled fax), it will make a ringing sound (called pseudo ringing) for 15 seconds to alert you to answer. If you don't answer within this time, your fax will send a fax tone to the other machine to allow the calling party to send a fax manually if they desire. Note: Only the fax will alert you to voice calls or manually dialled faxes by pseudo ringing. An extension phone connected to the same line will not ring after the connection has been established. The handset of a parallel extension telephone can, however, be picked up to answer the call. If pseudo ringing does not stop when the handset is lifted, press on the dial pad of

The housing

Wipe the external parts and surface of the machine with a dry cloth. Caution! Do not use benzene or thinner. These solvents may damage or discolor the machine.

9. Troubleshooting

Problems and Solutions

Line error

Problem LINE ERROR appears in the display. Solution Try the transaction again. If the error persists, check the following: Check the connection. The cord from the TEL. LINE socket to the wall socket should be no longer than two meters. Make sure there are no modem devices sharing the same telephone line. Check with the other party to make sure their fax machine is functioning properly. Have your telephone line checked for line noise. Try connecting the fax machine to a different telephone line. If the problem still occurs, your fax machine may need service.
Dialling and transmission problems
Problem No dial tone when you pick up the handset or press the key. Dialling is not possible. Solution Make sure the handset cord is connected to the correct socket. See Connecting the handset on page 10. Make sure the power cord is properly plugged into a power outlet. Make sure that the telephone line is properly connected to both the TEL. LINE socket and the wall socket. The power is on, but no transmission takes place. Make sure that the receiving machine has paper. Make sure that the telephone line cord is plugged into the TEL. LINE socket, and not the TEL. SET socket. If the receiving machine is in manual mode with no attendant, reception will not be possible. Check the display for error messages. Pick up the handset and check for a dial tone. Nothing is printed at the receiving end. A distorted image is received at the other end. Make sure that the document for transmission is placed face down in the feeder. Noise on the telephone line may cause distortion. Try sending the document again. Make a copy of the document on your fax machine. If the copy is also distorted, your fax machine may need service.
Reception and copying problems
Problem The power is on, but no reception takes place. Solution Make sure that the telephone line cord is plugged into the TEL. LINE socket, and not the TEL. SET socket. Make sure that the document is loaded properly in the feeder of the transmitting machine. Make a copy or print a report to confirm the printing ability of your machine. It is important to select a paper that is appropriate for the thermal transfer printer in your fax. We recommend using laser quality paper that has a very smooth finish. Copier paper will work, but it sometimes tends to yield a lighter print quality. Ask the other party to send higher contrast documents. If the contrast is still too low, your fax machine may need service. Make a copy or print a report to check your machines printing ability. Noise on the telephone line may cause distortion. Have the other party try sending the document again. The print head may be dirty. See Print head on page 80. Make a copy or print a report on your fax machine. If the copy or report is also distorted, your fax machine may need service. A received document or copy prints out in strips. The quality of copies is poor and/or dark vertical lines appear. Make sure the operation panel is completely closed (press down on both sides of the panel). Any dirt or material on the scanning glass will cause spots to appear on copies and transmitted faxes. Clean the scanning glass as explained on page 81.

REMOTE COMMANDS

PLAYBACK Play messages.. 7 Move backward/repeat. 2 Skip forward.. 5 Stop.. 0 Play new messages only. 6 (first stop playback) ERASING MESSAGES Erase single message. 3 Erase all messages.. 3 RECORDING A MEMO Start.. * End.. 0 RECORDING A NEW OGM Start.. 4 # # # # # FAX RECEPTION MODES A.M. mode. FAX mode.. TEL mode.. TEL/FAX mode.. TRANSFER FUNCTION Turn on.. Turn off.. New transfer number.

Record transfer OGM

# # # #

# 3 # # # *

(Tel. No.) #
To quickly disconnect. * * OGM ONLY MODE Turn on.. # Turn off.. #
SHARP ELECTRONICS (UK) LTD.
Sharp House, Thorp Road, Newton Heath, Manchester, M40 5BE

SHARP CORPORATION

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