CIELO 2 Life CIELO 2 S CIELO 2

User Guide

Introduction
Dear customer, Congratulations! You have selected a hearing instrument from Siemens. This hearing instrument was individually designed for your hearing impairment and is fitted specially to your personal hearing profile. These instructions, together with guidance from your Hearing Care Professional, will help you understand how your new hearing instrument works. If you have any further questions, please contact your Hearing Care Professional.

Contents

3 Your CIELO 2 hearing instrument 4 Intended use 5 General notes on safety 6 Handling batteries 7 Applying your hearing instrument 8 Removing your hearing instrument 9 Turning your hearing instrument on and off 10 Changing the hearing program 11 Volume control (only CIELO 2) 12 ePocket (accessory) 13 Audio input (only CIELO 2) 14 Automatic telephone program (only CIELO 2) 15 Maintenance and care 16 Troubleshooting tips 17 Disposal information 18 Your hearing instrument configuration
Y Aour CIELO 2 hearing instrument

CIELO 2 Life

optional with earhook

(battery type: 312)

Features: 7 LifeTube LifeTip LifeTip adapter Battery compartment Microphone openings Earhook Program button with ON/OFF function 8 Volume control 9 Audio input 10 Cover for programming socket 11 Typeplates
Your CIELO 2 hearing instrument A

CIELO 2 S

optional with LifeTube

(battery type: 13)

CIELO 2
NOTICE Always wear the LifeTube with the LifeTip. Make sure that the LifeTip is completely attached to the LifeTip adapter. Change the LifeTube or LifeTip when they are cracked. Put the LifeTube with the LifeTip carefully and not too deep into the ear. Use the LifeTube and LifeTip only in the way described in this user guide.

Intended use

Hearing instruments are intended to improve the hearing of hearing impaired persons. Diagnosis and prescription of a hearing instrument must be performed by hearing health specialists, e.g. ENT doctors, audiologists or acousticians. Read and follow the instructions of this user guide to avoid injuries or damage to the hearing instrument. Symbols:
Be aware of information marked with the warning symbol WARNING, CAUTION or NOTICE! WARNING points out a situation that could lead to serious injuries, CAUTION indicates a situation that could lead to minor and moderate injuries. NOTICE NOTICE indicates possible property damage. Advice and tips on how to handle your hearing instrument better. Instruction. Indicates that something has to be done.

General notes on safety

NOTE Your hearing instrument is sensitive to extreme heat, high humidity, strong magnetic fields (> 0.1T), X-rays and mechanical stress. Do not expose your hearing instrument to extreme temperature or high humidity. Do not leave it in direct sunlight. Do not wear it in the shower or when you apply make-up, perfume or aftershave, hairspray or suntan lotion. Do not wear your hearing instrument when you are exposed to short-waves, a strong magnetic field, a high frequency field or X-rays.
NOTE for batteries Turn your hearing instrument off when not in use to preserve the battery. Leaking batteries damage the instrument. Remove batteries when the instrument is not in use for a prolonged period of time.
WARNING Risk in explosive environments, e.g. mining areas! Don't use your hearing instruments (and remote control) in areas where there is a danger of explosions. 7

Handling batteries

NOTICE Remove the tab on your battery only when you are ready to use it. The positive (+) side of the battery is always the smooth side. Always keep spare batteries with you.

original size

Low battery indicator Your Hearing Care Professional can program your hearing instrument to inform you when the battery is nearly empty. If you hear an intermittent series of beeps or experience low amplification power, replace the battery. Using a remote control If you have the optional ePocket remote control, the battery status can be checked using the "battery read out" function. (See the ePocket user guide for more information.)
Inserting the battery: Completely open the battery compartment with your fingernail as shown in the illustration.
Insert the proper size battery so that the "+" symbol on the battery aligns with the "+" marked on the battery compartment. Close the battery compartment by gently pressing the bottom of the door upward with your finger tip. Do not force the door shut. If it does not close easily, check to see if the battery was inserted properly. When the battery door is completely closed, your hearing instrument is ready for use.

Removing the battery: Completely open the battery compartment. Normally the battery drops out when the compartment is completely open. If the battery does not come out, lightly tap the instrument or push the battery out with a pencil as shown.
WARNING Keep batteries and instruments out of the reach of children. If swallowed consult a physician or a hospital immediately.
NOTE Do not throw used batteries into household trash. Return them to your Hearing Care Professional for environmentally correct disposal. 10
Applying your hearing instrument
NOTICE For hearing instruments with earmold, handle by holding the earmold. Do not pull the tube. Turn your hearing instrument off by opening the battery compartment to the first stop (page 9). Hold the LifeTube/earmold between your thumb and index finger and insert it carefully into the ear canal. You may find it helpful to pull your ear slightly upward or to the back. Place your hearing instrument behind your ear. Turn it on by completely closing the battery compartment.
NOTE Do not use lubricant when you insert the LifeTube/ earmold, because it may clog the sound outlet. 11
Removing your hearing instrument
Removing your hearing instrument: Hold the LifeTube/earmold between your thumb and index finger and carefully pull it out. You may find it helpful to lightly push your ear from the back.
Turning your hearing instrument on and off
Turn on: Fully close the battery compartment to turn the instrument ON.
Turn off: Press the battery compartment downward to the first stop to turn the instrument OFF.
Power-on delay Your hearing instrument is equipped with a "power-on delay" feature which can be activated by your Hearing Care Professional. This allows you to turn the hearing instrument on with an automatic delay of 12 seconds, so that you may insert the hearing instrument into your ear without experiencing unpleasant feedback (whistling).
Changing the hearing program
How to select the programs Your CIELO 2 hearing instrument offers up to four hearing programs for specific listening environments. Select a program using the program button (only CIELO 2 S). Each time you press the program button, your hearing instrument switches to the next program, confirming each change with a beep. The number of beeps you hear coincides with the selected program. Example You turn your hearing instrument on. It is automatically in program 1. You want to change to program 2. Press the program button once. You hear 2 beeps. You are now in program 2. Your Hearing Care Professional can write down the personal program configuration of your hearing instrument on page 25. NOTE You can also use the ePocket remote control to change the hearing program. For CIELO 2 Life and CIELO 2 changing the hearing program manually only works with ePocket.

Volume control (only CIELO 2)
The volume of your CIELO 2 is controlled automatically and there is no need to manually adjust it. Should you prefer manual volume control, your Hearing Care Professional can program the hearing instrument for manual adjustment. Rotate the volume control with your index finger to select the desired listening volume. louder
Your hearing instrument will not softer exceed your maximum volume. Signal tones can be programmed to indicate when the volume control limit is reached. Adjusting the volume further in that direction will then have no effect.
NOTE You can also use the ePocket remote control to adjust volume settings. For CIELO 2 Life and CIELO 2 S changing the volume manually only works with ePocket.

ePocket (accessory)

wireless remote control Your CIELO 2 hearing instrument allows you to use an ePocket to change the program and volume of your hearing instrument and to read out the instrument settings. For further information about ePocket, contact your Hearing Care Professional or refer to the ePocket user guide. NOTE In the event your hearing instrument can be controlled by another person's remote control unit (RCU), return your RCU and hearing instrument to the service department to change the transmission key. When operating the hearing instrument in T-coil mode, the wireless function may cause a pulsing noise. This is due to pick-up of the transmission signal by the hearing instrument T-coil. When your hearing instrument is in T-coil mode please use remote control with a distance greater than 10 cm (4 inches). The performance of ePocket may be affected by electromagnetic interference e.g. from a computer monitor or halogen lamp system controlled by a switching power supply. Move away from the source of interference if you experience difficulty. 16
Audio input (only CIELO 2)
Your hearing instrument is equipped with an audio input. Together with an audio shoe it enables the connection between the hearing instrument and e.g. an FM system, tape recorder, television or an infrared device. This way the sound is coming directly from the sound source. That can be useful for adults in difficult listening situations and for children in classrooms. NOTE Use only the F5 or L5 audio shoe respectively (labelled inside of the audio shoe). These are designed exclusively for CIELO 2 hearing instruments.

Hearing instrument CIELO 2 Audio shoe F5 or L5
When you attach an audio shoe, the hearing instrument automatically switches to the corresponding audio shoe program.
With the audio shoe L5 attached, the battery compartment switch is disabled and the hearing system can only be switched off via push button. With the audio shoe F5 attached, the battery compartment switch can still be used for the ON/OFF function.
Attaching the audio shoe: Open the battery compartment 1. Open the audio shoe cover 2. 2 Close the battery compartment. Align the contacts of the audio shoe with the contacts of the hearing instrument. Slide the audio shoe over the hearing instrument until it snaps into the end position. Removing the audio shoe: Slide the audio shoe in the opposite direction to that for attachment and take it off. Close the audio shoe cover. WARNING Risk of injuries caused by electric shock! Connect audio input only to device conform to IEC 65. (IEC-Norm for audio, video and other electronic devices.) 18 1
Automatic telephone program (only CIELO 2)
With the AutoPhoneTM function, your hearing instrument will automatically switch to the telephone program when you hold a telephone handset near your hearing instrument (*). It will return to the previously used hearing program after you have finished speaking and have moved the handset away from the hearing instrument. You can also select the telephone program manually by using the program button. The telephone program can be set to microphone mode or telecoil mode. Your Hearing Care Professional will program your hearing instrument to fit your individual requirements. (*) AutoPhone magnet accessory Not all telephones produce a magnetic field strong enough to activate the AutoPhone function. In this case, use the AutoPhone magnet, enclosed in your hearing instrument package, and attach it to the telephone receiver to activate the AutoPhone function. Consult your Hearing Care Professional to find out if this accessory is right for your hearing care needs.

NOTE Magnets can pose risks to electronics and magnetic storage mediums when placed in close proximity. Take care not to set magnets near computers, color monitors, television sets, floppy discs, video/audio tapes and other electronic equipment. Keep magnets out of the reach of children. If swallowed consult a physician or a hospital. Magnets may interfere with the operation of life supporting systems (e.g. pacemakers, magnetic valves). Use a magnet only if not in doubt about the safe distance. The safe distance between pacemaker and magnet should be at least 10 cm (4 inches). See the AutoPhone magnet user guide for instructions on how to position the magnet. Use only the magnet that is delivered with the hearing instrument.

Maintenance and care

Your hearing instruments are highly sensitive systems. Proper care and handling will ensure the best possible performance. Clean instruments and earmolds regularly to prevent damage to the hearing instruments and to avoid health problems. Clean your hearing instruments with a soft, dry tissue, as necessary. Place your hearing instruments in a "dry aid kit" with a special moisture-attracting capsule overnight. Ask your Hearing Care Professional for special care sets and further information how to keep your hearing instruments in good condition.
NOTICE Do not put the hearing instruments in water.

Troubleshooting tips

Your CIELO 2 hearing instrument is an extremely reliable device. Should a problem occur, it can usually be corrected quickly. Use these troubleshooting tips to resolve simple issues. Problem

Sound is weak

Weak or dead battery Earmold/LifeTip/LifeTube clogged Volume too low
Instrument emits whistling sound
Improper seating in ear Volume too high Clogged with wax or excessive wax in ears
Sound is distorted Instrument emits signal tones Instrument does not work
Volume too high Weak battery Battery compartment not completely closed Weak battery Instrument is not turned on Battery compartment not completely closed

Dead battery Battery polarity reversed Power-on delay is active

Possible Solution

Insert new standard battery Clean earmold / clean or change LifeTip, LifeTube Increase volume (with ePocket or volume control) Try reinserting the earmold/LifeTip until it fits securely Lower volume (with ePocket or volume control) Clean LifeTip or contact your Hearing Care Professional Lower volume (with ePocket or volume control) Replace battery Gently close battery compartment completely Replace battery
Turn instrument on Gently close battery compartment completely Replace battery Make sure battery is inserted correctly Wait 12 seconds and check again
If you still encounter problems after trying these suggestions, consult your Hearing Care Professional. 23

Disposal information

Within the European Union, the marked equipment is covered by "Directive 2002/96/EC of the European Parliament and of the Council of 27 January 2003 on waste electrical and electronical equipment." Amended by "Directive 2003/108/EC" (WEEE). NOTE Recycle your hearing instrument according to national regulations. For disposal within the EU please send device to the following address:
United Kingdom Siemens Hearing Instruments Newton Road Crawley RH109TT Malta Charles de Giorgio LTD 39-40 South Street Valetta CMR 01 P.O. Box 374 Ireland Howth Junction Business Center Kilbarrack 5 Dublin
www.hearing-siemens.com With the CE marking Siemens confirms compliance with the European Directive 93/42/EEC concerning medical devices.
Your hearing instrument configuration A
RIGHT yes yes yes no no no
Hearing instrument LEFT Model Serial number Battery yes yes yes no no no Power on delay Volume control Push button Signal tones on on on Hearing program 1 off off off Low battery warning Volume control limit Volume control change on on on off off off
Description of the hearing program

ePocket Serial number

Siemens AG, 03.2007 ANR Document No. A91SAT-00224-99T1-7600 Order/Item No. 950 Printed in Germany P U B L I C I S 104300/C7610 WS 1106
Siemens Audiologische Technik GmbH Gebbertstrasse Erlangen Germany Phone +308 0

www.siemens.com /hearing