Gigaset 3015 Classic, Basis, A31008-G3015-B001-1-19

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20.12.99

Gigaset Classic

Operating Instructions

and Safety Precautions !

General

Safety precautions

q Only use the plug-type AC adapter supplied as indicated on the underside of the unit. q Never use ordinary (non-rechargeable) batteries. Only use approved batteries (rechargeable);
otherwise the battery casing could be destroyed (dangerous), see the table on page 7.
q The mobile unit can affect medical equipment. q The mobile unit can cause unpleasant humming in hearing aids. q never set up the base station in bathrooms or showers. q Never use the telephone in environments where there is a risk of explosion (e.g. paint shops). q Batteries and telephones should always be disposed of in an environmentally responsible way. q Always include the operating instructions when passing on your Gigaset unit to someone else. q The battery compartments of the mobile unit contain the following information labels:
Observe correct polarity when inserting rechargeable batteries.
Use the battery type indicated in these operating instructions.

Displays

Base station icon Charging status icon Mailbox function: New number in the caller list Off hook External connection Internal connection Mobile unit locked New message on telephone answering machine
Pause Blank Star key ~ Hash key }

(;7 ,17

Recall key 4 Telephone PIN input

_ _ Keypad protection __

Gigaset 3000 Classic mobile unit: brief overview
Base station icon Constant: ready to receive Flashing: no base station contact Speed dialling Activate Set key To save For settings End call key End call Handset on/off: hold key down Cancel function Recall key For systems and selected services Pause: hold key down! Charging status

full empty

Redial a number
Make internal call Talk key Accept call Dial call number Keypad protection on/off, hold key down Delete characters

Display keys

When icons are displayed above the 3 keys in the display, the meaning of these icons is as follows:

Scroll forwards

Confirm

Scroll back

Keys on the base station
Greeting key Erase greeting/messages/ information Pause/STOP Loudspeaker quiet Paging key Play back messages Next message Previous message Record greeting/information Loudspeaker loud Answering machine key

Quick reference guide

For information on mobile unit settings, see overview on the back of the operating instructions. Function Activate/deactivate the mobile unit Activate/deactivate keypad protection Make an external call Redial a number Save a speed dial number Dial a speed dial number Dial a number from call list Set handset volume Mute microphone Make an internal call Call all mobile units Transfer call (connect) Internal enquiry call Set date Set time Play back messages Erase individual old messages Erase all old messages Key combination Hold down for 1 second Hold down } for 1 second PD 1 or. a D z - e.g. s b P b - a or e.g. D zsaD z b z. B. s b { Microphone muted; 4 Microphone on { e.g. {~ { e.g. s { e.g. s; terminate enquiry call: 4 z y b set the dat eb z  b set the tim eb {  s or key (base station) On base station: during playback On base station: .

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Contents

Index....62 General. 2

Safety precautions. Displays. Gigaset 3000 Classic mobile unit: brief overview. Keys on the base station. Quick reference guide. 4
Preparing the telephone. 4
Checking the contents of the package. 4 Installing/connecting the base station. 4 Inserting/charging the batteries. 6 Attaching the belt clip. 8 Activating/deactivating the mobile unit. 8 Activating/deactivating keypad protection. 8 Setting the date/time. 9 Activating/deactivating the answering machine. 10

Making calls. 11

Making an external call. Making an internal call. Answering a call. Displaying the incoming call number (CLIP). Muting the microphone. Picking up a call to the answering machine. Calling the mobile unit direct (DID). Call pickup. Making a broadcast intercom call. Fax calls. Paging a mobile unit. 14
Enhanced telephone features. 15
Redial. Speed dialling. Caller list/mailbox function. Open listening on the base unit. Recording an external call. 18
Cost-effective telephoning. 19

Call-by-call support. Displaying the call duration. Displaying call charges. Call allowance account. 20 21

Answering machine. 23

Operation using the base station. 23 Operating the answering machine with the mobile unit. 28 Operating the answering machine when out of the office (remote operation). 33
Individual answering machine settings. 34
Number of rings (charge save function). Message length. Pause after message playback. Time stamp for each message. Monitoring on the base station. Broadcast intercom call (speaker call). Recording quality. 36
Individual mobile unit settings. 37
Setting the ringer volume. Setting the ring tone. Setting the handset volume. Activating/deactivating beeps. Activating/deactivating base station display. Automatic talk. Resetting the handset to factory default. Registering at more than one base station. Changing the base station. 39
Base station settings. 40
Setting the ringer volume. Setting the ring tone. Setting the key beep. Activating/ deactivating music on hold. Setting pauses. Resetting the factory settings. 41 42

Mobile unit security. 43

Changing the telephone PIN. Activating hot key (direct station selection). Activating the telephone lock. Dialling an emergency number. Deactivating the telephone lock. 45
Base station security. 46
Changing the base stations system PIN. Activating/deactivating the base station lock. Barring/enabling call numbers. Saving emergency numbers. 47 48
Operating more than one mobile unit. 49
Registering additional mobile units. Making an internal call. Forwarding a call. Internal enquiry call. Accepting call waiting. Collective call. Displaying the mobile unit number. Monitor function on the mobile unit. De-registering mobile units. Disabling external dialling at individual mobile units. Connecting a fax/modem. Activating/deactivating the ringer. Setting the ring delay/collective call/ direct inward dialling. 55
Connecting to a PABX system. 57
Setting the dialling mode. Switching to tone dialling. Saving an external code (dial-out number). Pause after external code. 58 58

Appendix. 59

Maintenance. 59 Troubleshooting. 59 Guarantee/service/approval. 60
Answering machine remote control Settings Overview. back cover sheet

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Preparing the telephone
Checking the contents of the package
The package contains the following:
q one Gigaset 3015 base station q one Gigaset 3000 Classic mobile unit q one plug-type AC adapter q one telephone cord q one belt clip for the mobile unit q two batteries q one set of Gigaset 3015 Classic operating instructions

Installing/connecting the base station

Notes on installation

The base station is designed for operation in protected rooms with a temperature range from +5C to +45C. Install the base station in a central location in the apartment/ house, e.g. in the hall. Do not operate the base station in the bathroom. Do not operate the mobile unit is environments where there is risk of explosion, such as a paint shop.
The base station range is approx. 300 m outdoors and up to 50 m indoors. The base station icon indicates whether radio contact exists between the base station and mobile unit:
Base station icon is constant: The mobile unit is ready for dialling and receiving calls. Base station icon flashes: No radio contact between the mobile unit and the base station dialling or calling not possible!
Connecting the base station
Use only the plug-type AC adapter supplied as indicated on the underside of the base station.
q Insert small jack on telephone cable into ; slot (clicks into place) q Place cable in cables duct q Insert telephone jack into telephone

socket

Telephone jack on telephone cable
AC adapter and plug on mains cable
Underside of base station

Cable duct

q Insert small jack on mains cable into

slot (clicks into place)

q Place cable in cables duct q Insert AC adapter into mains socket
Inserting/charging the batteries
q The mobile unit is already registered at the base station when

shipped.

q For information on registering additional mobile units or replace-
ment mobile units (after repair), see page 49.

Inserting the batteries

q Never use ordinary (non-rechargeable) batteries.
Only use batteries that have been approved (rechargeable), see table on page 7.
q Only use approved batteries of the same type. q Never use non-Siemens charging units as these can damage the

batteries.

q Insert the batteries, ensuring correct polarity see figure on left. q Insert the cover approx. 3 mm into the battery compartment and push
gently forwards until it clicks into place.
q To open the cover, press the grooved area on the cover and slide back.

Charging the batteries

The batteries supplied are not charged. To charge the batteries, insert the mobile unit in the base station or Gigaset 3000L charging unit (accessory) you will hear the confirmation beep. The charging status icon flashes on the mobile unit display to indicate that a charging operation is in progress:

if the auto talk feature is activated, remove the mobile unit from its base station (see status on delivery on page 39).
For information on setting the mobile units handset volume (even during a call), see page 37.
Displaying the incoming call number (CLIP)
If calling line identification presentation (CLIP) is supported by the network carrier, the callers number and EXT appear on the handsets display: e.g.
$)()'""$$&&' 5HD
or - - - and EXT if the number was not received or - - - - - - - - and EXT if the number has been suppressed by the caller. or the internal call number of another mobile unit and INT.

Muting the microphone

You can deactivate your microphone during external calls in order, for example, to talk privately to somebody in the room. The calling party cannot hear your conversation during this time. { 4 Mute the microphone the calling party on hold will hear music. Re-activate the microphone.
Picking up a call to the answering machine
You can pick up a call to the answering machine while a message is being recorded. D Press the talk key. Recording is ended and you can talk to the caller.
Calling the mobile unit direct (DID)
If you have set the DID function (see p. 55), then an external caller can dial the internal call number of a mobile unit after dialling your number. After dialling your number, the external caller hears an advisory announcement, irrespective of the telephone answering machine setting (see p. 24).
Here is an example of a typical advisory announcement in association with direct inward dialling: Dial 1 for Mr. Miller, dial 2 for Ms. Mayer, dial 3 for the secretarys office. If you do not have a specific contact, please dial *.
If you have not recorded an advisory announcement, the caller will hear the standard advisory announcement Please dial the extension you require, or hold. He then has 5 seconds to call the internal call number of a mobile unit. If the required subscriber does not answer the call,after several rings the call is signalled on all mobile units as a hunt group call (for call tone delay settings see page 56). If the call is not answered by a subscriber at this stage and if the telephone answering machine is switched on, after several rings (for setting see page 34), the call is answered with the set recorded announcement (announcement 1 or announcement 2). If the advisory announcement is set, the telephone answering machine will not answer the call.

Call pickup

If a call is not answered at the mobile unit that has been dialled, you can also pick it up using another mobile unit. D z4 Press the talk key. Answer the call. You are now connected to the external caller.
Making a broadcast intercom call
You can use the mobile unit to make a broadcast intercom call using the base station loudspeaker. {  v Call the telephone answering machine. Switch on the broadcast intercom call function and speak. End the broadcast intercom call function. Press the End Call key.

Fax calls

You can register a Gigaset 1000 TAE cordless connector on the base station. This can be used to connect a corded telephone, a fax machine, or a modem (see p. 54). Fax calls are automatically forwarded to the fax machine by the base station.

Paging a mobile unit

Q Q Press the key on the base station all mobile units ring. To quit paging: Press the key on the base station again or press the talk keyD on a mobile unit.

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Enhanced telephone features Press keys:
Enhanced telephone features

Redial

Your mobile unit automatically stores the last five call numbers dialled. You can dial, change, display and delete these numbers.

Redialling a number

1 Display call numbers the last number dialled is displayed: e. g.

)('&%$#"!

Call number Memory location
Select a call number. Press the talk key to start dialing.
q Display keys a`b, (see also p. 2)! q Modifying the call number displayed: b and supplement or press | to correct.

Deleting all numbers

All five redial numbers are deleted. zyb Telephone PIN b s b Initiate the function. Enter the mobile units telephone PIN and confirm (factory setting 0000). Delete all numbers. Confirm the delete action and terminate the function.

Speed dialling

The speed dialling list simplifies dialling for up to 10 call numbers.
q Numbers can also be saved during a call! q Display keys a`b, (see also p. 2)!

A typical advisory announcement is as follows: Our office is closed at present. We are open from Monday to Friday between 9 a.m. and 5 p.m. Appropriate announcements for direct inward dialling are outlined on page 13. Recording stops automatically:
q if the maximum recording time of 170 seconds is exceeded q if the speaker pauses for more than 2 seconds,
Press the End call key on the mobile unit. The recorded text is played back. Recording an announcement with final announcement
Press to initiate recording on the base station. When this key is pressed on the base station, the answering machine automatically calls all registered mobile units. Recording is started by the mobile unit that answers the call. Press the talk key on the mobile unit and record your announcement. When this key is pressed on the base station, you will be prompted to record a final announcement. A typical final announcement is as follows: The maximum time allowed for your message has been reached. Thank you for calling.
Press this key on the base station to terminate recording. The recorded messages are played back.

Checking announcements

f Press this key on the base unit to initiate playback. Press this key on the base unit to play back the currently set announcement.
loudspeaker) using the and keys on the base station.
You can adjust the volume of playback (via the base station The volume setting is stored.

Erasing announcements

f Press this key on the base unit to initiate the function. Press this key on the base unit to erase the announcement currently set.
machine automatically switches off. The permanent standard
When you erase an advisory announcement, the answering announcement is activated when you have erased an announcement.

Playing back messages

The answering machine key on the base station flashes and the symbol appears on the mobile unit display if new messages have been recorded. Listen to messages. Playback begins with the first new message. Old messages are played back after the last new message. The following options are available while playing back messages: c d ,c c Decrease or increase volume. Stop playback (pause). Continue playback. Jump to the start of the current message. Jump to the previous message (press several times). Jump to the next message. Jump to later messages (press several times). Mark the current message as new (not yet played). Terminate playback.

indicated.

If the time is not set (see page 9), then date and time are not
Marking the current (old) message as new
Play message. Jump to the required message (press one or more times). The message is marked as new.

Erasing messages

You can erase old messages on a universal or individual basis. Erase all old messages Press when the answering machine is in standby mode. Press within 6 seconds. All messages are erased.
after the message Confirm erase with Return key.
Erase individual old messages or Message playback begins. Jump to the required message (press one or more times). Press during playback. The individual message is erased.
You can cancel the instruction to erase by pressing the c key

Recording information

You can use the mobile unit to record information for other users. d Initiate recording The answering machine automatically calls all mobile units. Recording is started from the mobile unit that answers the call. Press the talk key on the mobile unit.You will hear the ready tone. Record your message.
8 seconds during your message.
Recording will automatically cease if you pause for longer than
Press this key on the base unit to terminate recording. You will hear the End tone.
Operating the answering machine with the mobile unit
You can operate the answering machine using your mobile unit or when out of the office (see p. 33). The digits on the mobile unit or on an external telephone correspond to the following keys on the base station:

Speaker Call

Status/Help
Activate/ deactivate answering machine
Set up a connection to the answering machine. Activate or deactivate. Terminate connection.
Selecting an announcement
{ x v Set up connection to answering machine. Check current announcement. Jump to next announcement. Jump to previous announcement. Set new announcement. Terminate connection.
Recording an announcement
{ xw v v Set up connection to answering machine. Start recording of required announcement. Record final announcement when prompted. Terminate recording. Terminate connection.
v key twice in short succession.

Checking an announcement

{ xs Set up connection to answering machine. Play back selected announcement. Terminate connection.
If you do not wish to record a final announcement, press the

Erasing an announcement

{ x Set up connection to answering machine. Erase selected announcement. Terminate connection.

Playing messages

The answering machine key on the base station flashes and the symbol appears on the mobile unit display if new messages have been recorded. Pressing the keys listed below enables the following steps to be executed. You can play back messages using the digit keys of the mobile unit or by means of the display keys. Using the digit keys to play messages { s v s

Set up connection to answering machine. Play all messages. Stop playback (Pause). Continue playback. Jump to the start of the current message. Jump to the previous message (press several times). Jump to the next message. Jump to the next message (press several times). Mark current message as new (not yet played). Terminate playback. Terminate connection. Playing messages using the display keys
Display messages. The number of new and old message appears on the display.
The first new message is played. The callers number, if transmitted, and the date/time of the call alternate on the display. The following options are available: ()!"#$%&'(
Jump to previous message. Jump to next message.

to erase the display.

Terminate playback.
You can press D to dial the call number immediately or |

{ s or

Set up connection to answering machine. Play back messages. Jump to the required message (press one or more times). The message is marked as new. Terminate connection.
You can erase old messages on a universal or individual basis. Erasing all old messages { Set up connection to answering machine. Initiate erasing. Press within 6 seconds. All old messages are erased. Terminate connection. Erasing individual old messages { s or Set up connection to answering machine. Play back messages. Jump to the required message (press one or more times). Press during playback. The message is erased. Terminate connection.
{ w v Set up connection to answering machine. Initiate recording. Record your message after the ready tone. Terminate recording. Terminate connection.
You can use the base station loudspeaker to make a broadcast intercom call. The answering machine should not be recording a message at the time the broadcast intercom call is made. {  v Set up connection to answering machine. Activate the broadcast intercom call function. Terminate the broadcast intercom call function. Terminate connection.
Operating the answering machine when out of the office (remote operation)
You can operate the answering machine of your base station from any other telephone (e.g. in a hotel or phone box) in the same way as from your mobile unit using the digit keys. However, you must first change your system PIN, see page 46. You will find details of the functions and corresponding steps starting on page 28.
wise you must use a tone transmitter.
P } +P Dial your own call number. You will hear your announcement.
Your external telephone must have touch tone dialling. Other-
Press the } key and enter the system PIN.
Activating the answering machine from remote station
If you forgotten to switch on your answering machine. Let your telephone ring for about one minute. You will hear the message Please enter PIN. } +P Press the } key and enter the system PIN. Your answering machine is now active.

Initiate the setting the current setting is displayed. For example, deactivate the key beep. Deactivate = 0; activate = 1 Save the setting and terminate the function. Activate/deactivate the battery warning beep The battery warning beep is generated when the charging status of the battery in the mobile unit falls below a predefined level.
Initiate the setting. For example, deactivate the battery warning beep. Deactivate = 0; activate = 1; battery warning beep only during a call = 2 Save the setting and terminate the function.
Activating/deactivating base station display
If the display is activated, the currently valid base station is displayed when the mobile unit is idle, e.g. 1.
Initiate the setting. For example, activate the display. Activate = 1; deactivate = 0 Save the setting and terminate the function.

Automatic talk

When this function is active, you can answer a call by removing the mobile unit from the base station/charging unit.
Initiate the setting. For example, deactivate auto talk. Deactivate = 0; activate = 1 Save the setting and terminate the function.
Resetting the handset to factory default
This setting does not alter the telephone PIN. Base station registrations are maintained. Mobile unit factory settings: Speed dial numbers, redial, hot key Handset volume, ringer tone Ringer volume Automatic talk, key beep, battery warning beep, confirmation beep Base station display deleted on off

Telephone PIN b

Initiate the setting. Enter the telephone PIN and confirm (factory setting 0000). Reset settings to factory default and terminate the function.
Registering at more than one base station
You can operate your mobile unit at up to 4 base stations.
For information on registration at Gigaset 3015 see page 49
Changing the base station
Prerequisite: the mobile unit is registered at several base stations. You can choose one of the following:
q Set the mobile unit to select automatically the best base (factory

Save the number you will hear the confirmation beep, the direct station selection has been activated, the direct call number appears on the display, as well as the symbol.
q If no direct call number is saved (display _), then the tele-
phone lock is activated after b is pressed the bol appears. see below.
q To deactivate the direct call number/ telephone lock
Activating the telephone lock
All functions with the exception of emergency call are unavailable when the telephone (mobile unit) is locked. You can still be reached, however. Simply press the talk key D to accept a call. zb Telephone PIN b b Initiate the function. Enter the telephone PIN and confirm (factory setting: 0000). Activate the telephone lock. Save the setting you hear the confirmation beep, display.

appears on the

Dialling an emergency number
Prerequisite: you have saved the emergency number in the base station, (see page 48), and the mobile unit is locked. D P Press the talk key. Enter the emergency number, e.g.112, 999.
Deactivating the telephone lock
zb Telephone PIN b b If hot key is active, you must complete the following operations quickly to avoid dialling the direct call number!
Initiate the function. Enter the telephone PIN and confirm (factory setting: 0000). Deactivate the telephone lock. Save the setting and terminate the function.

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Base station security Press keys:
zxb System PIN b 2x new PIN b

Base station security

Changing the base stations system PIN
Initiate the function. Enter the current system PIN and confirm (factory setting: 0000). Enter the new system PIN (4 digits) twice. Confirm the new base station PIN when you hear the confirmation beep, the new PIN has been saved. Terminate the function.
Activating/deactivating the base station lock
Outgoing external calls are blocked for all mobile units when the base is locked. Stored emergency numbers can still be dialled. zb System PIN b e. g. s b Initiate the function. Enter the system PIN and confirm (factory setting: 0000). For example, activate the base lock. Activate = 2; deactivate = 0 Save the setting and terminate the function.
Barring/enabling call numbers
You can use this function to bar specific call numbers, e.g. all international numbers (00.). You can also specifically enable these numbers. Barring/enabling actions affect all mobile units. All external numbers dialled are checked. Dialling is cancelled and the barred digits are displayed if the number called matches a barred number. This does not happen if the number is enabled.
You can save 5 numbers. The numbers can be displayed, changed, and deleted at any time. zb System PIN b Initiate the function. Enter the system PIN and confirm (factory setting: 0000) the first entry is displayed: e.g.

Your mobile unit is ready for operation!
Registering a Gigaset 3000 Comfort mobile unit

Step 1:

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Press the menu key. Select a function. Select the base station.

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Call the additional menu. Select the function. Enter the system PIN and confirm (factory setting: 0000) e.g. 5HJLVWUDWLRQ 3URFHGXUH 6WDWLRQ is displayed. Step 2:

System PIN =

At base station !
Press the base station key until a signal tone is generated at the base station (hold key down for approx. 10 seconds) unassigned internal call numbers are displayed after a few seconds, e.g. 23456 (number 1 is assigned to the mobile unit supplied). Step 3:
Enter the internal call number of the other mobile unit the base icon is displayed continuously (stops flashing) if registration is successful.
q Registering Gigaset 1000/2000
For information on preparing these mobile units, see the relevant operating instructions.
q Registering third-party mobile units Prerequisite: the non-Siemens mobile unit complies with the GAP standard! GAP (Generic Access Profile) is a European standard for the interaction of cordless telephones and base stations.
Refer to the operating instructions of the mobile unit to be registered for information on how to register it at a GAP base station. At base station ! Preparing your base station for registration: Press the base station key until a signal tone is generated at the base station (hold down for approx. 10 seconds). Your Siemens base station assigns the first unassigned internal call number to the mobile unit after registration.
Internal calls are conducted with your other registered mobile units free of charge { e. g. s Press the INT key the relevant internal call number is displayed. Enter the internal call number of the mobile unit you want to call. To call all mobile units press: ~ Ending a call: Press the end call key.

Forwarding a call

You can forward an external call to another mobile unit (transfer). { e. g. s Press the INT key the external user hears music on hold. Dial the internal call number of the mobile unit. When the user answers: Press the end call key to transfer the call.

Internal enquiry call

You are on a call with an external user.You can call another internal user for an internal call without clearing down the initial connection. You are automatically reconnected to the external user when you end the internal call. { e. g. s 4 The external user (call) is placed on hold and can hear music on hold. Dial the internal number of the mobile unit you want to call. To call all mobile units press: ~ End the enquiry call to revert to the caller placed on hold.

Accepting call waiting

The call waiting tone (1 brief tone) is generated when you receive an external call while conducting an internal call; EXT flashes on the display. D or 4 Press the recall key the internal call is cleared down and you are immediately connected to the external caller. Press the end call key the internal call is cleared down. Wait for the external call (auto talk). Answer the external call when the mobile unit rings.

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Connecting to a PABX system Press keys:
Connecting to aPABX system
Setting the dialling mode
Only necessary if your telephone system does not operate with DTMF (dual-tone multifrequency signalling), and flash see the operating instructions for your PABX system. Options: DTMF Flash 250 ms , DTMF adjustable flash time , DP (dial pulsing) Setting the dialling mode: zvb System PIN b e. g. s b Initiate the function. Enter the system PIN and confirm (factory setting: 0000). Set the dialling mode. DTMF flash 250 ms = 1; DTMF adjustable flash time = 2; DP = 4 , , Save the setting and terminate the function.

Setting the flash time

Prerequisite: you have switched to DTM adjustable flash time as F, described but your telephone system requires a different flash time. zusb System PIN b e. g. Initiate the function. Enter the system PIN and confirm (factory setting: 0000). Set the flash time. 80 ms = 1, 100 ms = 2, 120 ms = 3, 180 ms = 4, 250 ms = 5, 300 ms = 6, 600 ms = 7 Save the setting and terminate the function.
Switching to tone dialling
If you are operating the base station in a telephone system with dial pulsing (DP), you can switch to tone dialling (DTMF), for example to check an answering machine. Prerequisite: a connection is active! z } Press the save key. Activate tone dialling tone dialling is active until the call is cleared down.
Saving an external code (dial-out number)
Prerequisite: A dial-out number, such as 0 must be dialled before the actual telephone number on all external calls. The external code is also known as a prefix code or system code (SC).
q Please note that the external code must be entered when
saving emergency numbers, call numbers for the speed dialling list and network provider prefix numbers.
q Since an emergency call cannot be made with the fixed
emergency numbers, e.g. 999, you should re-save the emergency numbers with the external code, e.g. 0999 for security reasons.
q The external code that you save "here", is always automat-
ically inserted before the call numbers in the caller list and dialled. zub System PIN b e. g. b Initiate the function. Enter the system PIN and confirm (factory setting: 0000). Enter the external code (up to 3 digits) or change. Save the setting and terminate the function.

Information and Communication Products

Service Manual

Gigaset 3010 base station, Gigaset 3000 Classic handset, Gigaset 3000 Comfort handset

Level 2.5

Confidential Version 2.0
ICM D CC ST J. Junggebauer 12/00

1 Table of contents

TABLE OF CONTENTS.....2 ADDITIONAL FEATURES AND DIFFERENCES TO GIGASET 2000...3 2.1 3.1 3.2 3.3 DECT-SPECIFIC DETAILS....3 SERVICE PROCEDURES FOR GIGASET 3000 CLASSIC...4 SERVICE PROCEDURES FOR GIGASET 3000 COMFORT...5 SERVICE PROCEDURES FOR GIGASET 3010 BASE STATION...6 PROCEDURES.....4
INFO STICKER....8 FAULT CODES.....9 FAULT DIAGNOSIS AND ELIMINATION...10 6.1 FUNCTIONAL TEST....10 6.2 RECOGNITION OF TYPICAL CUSTOMER PROBLEMS...12 6.3 CHECK OF COMPLETE SYSTEM WITH FAULT DESCRIPTION OF CUSTOMER..16 6.4 CHECK OF COMPLETE SYSTEM WITHOUT FAULT DESCRIPTION OF CUSTOMER..16 6.5 CHECK OF COMPONENT WITH FAULT DESCRIPTION OF CUSTOMER..16 6.6 CHECK OF COMPONENT WITHOUT FAULT DESCRIPTION OF CUSTOMER..16 6.7 REPAIR OF MOBILE UNIT GIGASET 3000 CLASSIC AND COMFORT...16 6.7.1 Exploded view.....18 6.7.2 Disassembling.....19 6.7.3 Assembling.....21 6.7.4 Board Layout Gigaset 3000 Classic....22 6.7.5 Board Layout Gigaset 3000 Comfort...23 6.7.6 Course of repair.....24 6.7.7 Mobile unit faulty due to humidity....25 6.7.8 No function.....26 6.7.9 Charging problems....27 6.7.10 SLR (microphone-path faulty)....28 6.7.11 RLR (earphone-path faulty)....29 6.8 REPAIR OF BASESTATION GIGASET 3010...30 6.8.1 Exploded view.....30 6.8.2 Disassembling.....31 6.8.3 Assembling.....31 6.8.4 Board Layout Gigaset 3010 (German version)...32 6.8.5 Course of repair.....33 6.8.6 Charging problems....34 6.8.7 Base station faulty due to lightning stroke...35
2 Additional features and differences to Gigaset 2000
3000 Classic: - Improved user interface by soft-keys - Improved standby time up to: - Improved time for phone in use up to: - Call by call support - Crescendo ringing tone

100 h (NiCd) 10 h (NiCd)

220 h (NiMh 1500 mAh) 20 h (NiMh 1500 mAh)
3000 Comfort: - Handsfree possible by putting the mobile unit on the table in an upright position - Headset not supported - Call by call support - Radio Signal Strength Indicator - Key for telephone book - Standby time up to: 70 h (NiCd) 150 h (NiMh 1500 mAh) - Time for phone in use up to: 7 h (NiCd) 15 h (NiMh 1500 mAh) 3010 Base station: - CLIP-function - No LEDs for charging or on/off-hook - Caller-list for incoming or missed calls up to 30 entries (with time and date) - Listening in with a second mobile unit possible - Crescendo ringing tone
DECT-specific details MHz to 1900 MHz (altered for certain countries) Time-division multiplexing, 10 ms frame length 1728 kHz 1152 kBit/s GFSK ADPCM (32 kBit/s)
Number of channels: Radio frequency range: Duplex method: Channel grid: Bit rate: Modulation: Voice coding:

3 Procedures

This chapter shows the hidden service procedures for Gigaset 3000 Classic, 3000 Comfort and 3010 base station. Note: The service procedures are confidential.
Service procedures for Gigaset 3000 Classic
Note: Press On-hook-key after every procedure. PIN-Reset to factory default (0000): 1, #, OK, , R, #, R, OK, 0, OK
Reset to factory defaults (if unknown PIN, first PIN-Reset): This is no service-procedure (see user manual). 1, 8, OK, 0, 0, 0, 0, OK, 0, OK SW-Version (number in the middle (above 2. arrow) e.g. 16)): 1, #, OK, , R, #, R, OK, 1, OK
ROM Checksum: 1, #, OK, , R, #, R, OK, 4, OK
Displaytest: Press 1, 4 and 7 simultaneously and hold down while you switch on. With every key you press you alter the display test screen.
Service procedures for Gigaset 3000 Comfort
Reset PIN and reset to factory defaults: select Settings, o.k.

select Security, o.k.

Enter R * # R as PIN number,
Displaytest, Software-Version, Speechpath test and Metering mode:
press 1, 4 and 7 simultaneously and keep pressed switch on and keep pressed until Handset Service is visible, then release all keys press 46395 (displaytest autom. visible)

SW-Version,

Read out software version.

Speechpath test,

Switch a direct loop from microphone to earphone (check the path by blowing into the microphone).

Metering mode,

Press o.k. to tick it and press menu key to switch off the handset. Now you can see radio parameters during normal usage ***
*** example: 98 - 9 - 04 - 096 - 100 RX - Level Frequency (0.9) Time slot (0.11) Base station code bit error rate 100 = 100% o. k.
Service procedures for Gigaset 3010 base station
Note: Press On-hook-key after every procedure. System-PIN-Reset to factory default (0000): 4, #, OK, , R, #, R, OK, 8, #, 9, OK
Reset to factory defaults (if unknown System-PIN, first System-PIN-Reset): This is no service-procedure (see user manual). 3, #, OK, 0, 0, 0, 0, OK, 0, OK Fundamental reset: Disconnect mains. Press paging key on base station and hold down. Plug in AC- adapter. Hold key pressed for 25 seconds. Release paging key. The base station is now set to factory defaults. The system-PIN is reset to 0000 and all mobile units are deregistered. Software Version, EEPROM checksum and RFPI: 4, #, OK, , R, #, R, OK, OK

A negative acknowledge tone is audible. Scroll with the arrow-downwards softkey until you reach 80 and press OK. With each key you press you are toggling between these 3 figures. On the following page you get a description of the hidden service procedures to change the following base station settings: DP-puls-pause-ratio Earth connection time Ringing identification Cradle switch identification Pause after occupancy First enter the procedure described on the next page until 3 dashes are visible. To change the settings you have to enter a 18 digit number when you see 3 dashes on the display. After entering this number you have to press O.K. Then you have to disconnect the base station from mains and reconnect it.
Information and Communication Products The following 18 digit numbers are valid for SW-Version 01.015 01.019. First enter this procedure (3 dashes must be visible in the display): 4, #, OK, , R, #, R, OK, 18-digit no. , OK After entering the number dont forget to confirm with o.k. and disconnect mains shortly. 18 digit numbers: - DP-puls-pause-ratio: 1,5/1: 070183392056126569 2/1: 070183392081725544 Earth connection time: 450ms: 070183382057511350 1200ms: 070183382083110327 700ms: 070183382108709300 - Ringing identification: 23-54 Hz: 070183412064021874 15-75Hz: 070183411654405474 programmable: 070183412883254610 - Cradle switch identification: 800ms: 070183381654429366 2000ms: 070183382883245702 - Pause after occupancy: 5,5 s: s: s: s: 070183412134318305

4 Info sticker

S30852-S1301-B101.. CT/KN
These are the 2 important numbers on the info sticker. The first number shows the type of the phone. Example: S30 means new component S36 means Swap component 852 means Gigaset family S1301 means 3010 family (S910 for 900; S911 for 1010) The following 2 characters indicate the country. B1 means Siemens (Germany (Classic handset also other countries)). C1 Austria C4 Australia.. The following character shows you the variant. Euro-PTT-Version, Base with Classic-/ Comfort handset. The last character indicates the colour. The second number indicates the date of production. CT stands for Bocholt. The next character shows the year of production. L = 1999 The last character shows the month of production. 1-9 = January to September O = October N = November D = December

5 Fault codes

Code D1 D2 D3 D4 D7 D9 D 11 D 12 D 13 D 14 D 15 D 16 D 18 D 19 D 20 D 25 D 26 D 28 D44 A04 A27 Symptom No key function No ringing function Charging problems Display problems Breaking off calls Poor call quality (humming, noises) No outgoing call possible No registration/ no call setup Answering machine problems Problems with use of hands-free Range too short Mechanical fault Miscellaneous SLR (microphone-path faulty) RLR (earpiece-path faulty) No failure found No function Diverse procedures programmed wrong AC-Adapter faulty Stand-by time/ battery problems Keypad faulty Cause Not soldered Cold soldered Electric fault Mechanic fault Missing component Dirty component Loose component Humidity damage Lightning stroke damage

N 10 N 11 N12 N 13 N 17 N 34 N 37 N 38 N 39
6 Fault diagnosis and elimination
There are different faults that could appear. Not all incoming components or systems have to be faulty. The customer could have problems with the operation of the phone or could have placed it close to a device (PC.) that affects it. So you wont identify a fault. It could also happen, that there is a loose connection in the phone (due to a cold soldering joint or something else). So the fault wont appear each time you test the phone. There are different possibilities to test a phone depending on the information you got with the phone.

Functional Test

There is an incoming and an outgoing test. The difference between them is that in the outgoing test you make a reset on the component after testing in case of swap (to deregister, reset PIN and set to factory defaults). The steps for the mobile unit refer to Gigaset 3000 Classic. Outgoing test: 1) Displaytest 3000 Classic: Mobile unit is switched off. Press 1, 4 and 7 simultaneous and hold down while switching on. Press any key to alter pattern. Charging-test: Mobile unit is switched off. Put mobile unit into charging cradle. One segment of the battery display has to start blinking automatically when putting in. Make a fundamental reset on the base station you want to test in case of swap: Disconnect mains. Press paging key on base station and hold down. Plug in AC- adapter. Hold key pressed for 25 seconds. Release paging key. The base station is now set to factory defaults. The system code is set to 0000 and all mobile units are deregistered. Reset mobile unit to factory defaults in case of swap: 1, 8, OK, 0, 0, 0, 0, OK, 0, OK Confidential Version 2.ICM D CC ST J. Junggebauer 12/00
Information and Communication Products The mobile unit is now set to factory defaults (if PIN not =0000, first reset PIN). 5) Register mobile unit at base station: Press paging key on base station and hold down until beep starts. INT, , 1 (for base 1), System-Code (default: 0000), OK Wait until display shows you the free internal numbers. Confirm the desired internal number by pressing it. 6) There are 2 possibilities of testing the fundamental functions of the telephone: This is depending on the size of the LSO (number of incoming telephones). 1) Test with PBX (private branch exchange): a) Ringer test b) Dialling test c) Audible test of telephone in send direction (SLR) d) Audible test of telephone in receive direction (RLR) with the help of a second phone connected to the PBX. 2) 7) 8) Test with telephone tester (WPG 1000): Ringer test DC resistance and isolation resistance Testing the dial information (DTMF (dual tone multifrequency dialling)) Testing the dial information (DP (dial pulsing)) Testing the flash hookswitch (signal key) Audible test of telephone in send direction (SLR) Audible test of telephone in receive direction (RLR)

Reset base station (fundamental reset). Reset mobile unit to factory default. only step 1 to 6

Incoming test:

Recognition of typical customer problems
This chapter shows the incoming department which fault code refers to which problem and which component is faulty. Some problems concerning the mobile unit (not possible to switch on; not possible to register; acoustic problems; charging problems.) could be caused by humidity. So you will have to open the mobile unit (opening tool) and look for tracks of a humidity damage. Many problems concerning the base station could be caused by lightning stroke. So you will have to open the base station and look for tracks of a lightning stroke. Problem 1: The customer cant hear any telephone conversation partner during a call (or hears his speach at a low volume). When he blows into the microphone he cant hear his noises on the earpiece. Fault code: D 20 (RLR) Faulty component: Mobile unit When he blows into the microphone he can hear his noises on the earpiece. Fault code: D 20 (RLR) Faulty component: Base station Problem 2: All telephone conversation partners of the customer cant hear him during a call (or hear his speach at a low volume). When he blows into the microphone he cant hear his noises on the earpiece. Fault code: D 19 (SLR) Faulty component: Mobile unit When he blows into the microphone he can hear his noises on the earpiece. Fault code: D 19 (SLR) Faulty component: Base station Problem 3: The customer cant switch on his mobile unit. Check the batteries and insert new ones for testing. Fault code: D 26 (no function) Faulty component: Mobile unit
Problem 4: The customer cant call or/ and cant be called (no ringing). His mobile unit seems to work properly. When he presses the paging key there is no beep audible. Check the AC-adapter first. Fault code: D 1 (no key function), D44 (AC-Adapter faulty) or D 11 (if only no outgoing call possible and AC-Adapter ok) Faulty component: AC-adapter or base station Problem 5: The segment of the battery display doesnt start blinking when charging. Check the batteries and insert new ones for testing. Check the charging craddle (golden device). Fault code: D 3 (charging problems (if batteries are o.k.)) Faulty component: batteries or mobile unit or base station/ charging craddle Problem 6: The mobile unit or the base station doesnt ring. Check AC-adapter (if base station) or batteries and insert new ones for testing. Fault code: D 2 (no ringing function) Faulty component: Mobile unit or base staion Problem 7: Some characters are not visible or only sometimes visible. Fault code: D 4 (Display problems) Faulty component: Mobile unit Problem 8: The customer has caused visible mechanical damages. Fault code: D 16 Faulty component: Mobile unit or base station Problem 9: Confidential Version 2.ICM D CC ST J. Junggebauer 12/00

Information and Communication Products There can be various possibilties. Example: The customer claims that he cant set up an outgoing call or the ringing volume is too low. Check the programmed procedures (see chapter Procedures). Fault code: D 28 (diverse procedures programmed wrong) Faulty component: Mobile unit or base station Problem 10: The customer claims that the connection breaks off if he tries to go away from the base station. Inside buildings the range should be up to 50 m, but if there are ferroconcrete-walls between mobile unit and base station the radio contact can break off due to absorbtion and reflections at the wall. Test the range by picking up the handset and going away from the base station for the desired distance (no walls between). If there is still a problem check which component is faulty by using a golden device. Fault code: D 15 (Range too short) Faulty component: Mobile unit or base station Problem 11: The connection breaks off sometimes during a call. Check the batteries and insert new ones for testing. If they are o.k. and there is still a problem use a golden device to find out which component is faulty. Fault code: D 7 (Breaking off calls) Faulty component: Mobile unit or base station Problem 12: The customer claims that there is a poor call quality or that there are noises audible during a call (humming.). Check the call quality. If the customer was right take a golden device to identify the faulty component. Fault code: D 9 (Poor call quality (hummung, noises)) Faulty component: Mobile unit or base station Problem 13: The customer claims that his mobile unit doesnt ring (incoming call) or he claims that he cant set up an outgoing call. The mobile unit doesnt ring when pressing the paging key. The character referring to the radio connection is blinking. Confidential 14 ICM D CC ST J. Junggebauer Version 2.0 12/00
3000 Classic: In standby, just pressSET, INT Now you see the numbers of basestations the handset is registered on. 3000 Comfort: Press menu and select base settings. If there is no tick on any base station the handset is not registered. The mobile unit has no connection or has lost the connection to the base station. Try to register the mobile unit to the base station. Fault code: D 12 (no registration/ no call setup) Faulty component: Mobile unit or base station Problem 14: The customer claims that there is no function when pressing any key. There could also be problems when pressing some keys. Fault code: D 1 (No key function) Faulty component: Mobile unit

Check of complete system with fault description of customer
Try to reconstruct the fault using the description of the customer. Check the batteries and the AC-adapter. Find out whether the customer has programmed something wrong by checking the procedures concerned. If that was not successful make an incoming test. If there is a fault try to find out which component is faulty by registering at a golden device and testing again (deregister it from the golden device after testing). Register swap component to customer component.
Check of complete system without fault description of customer
Check the batteries and the AC-adapter if existing. Make an incoming test. If there is a fault try to find out which component is faulty by registering at a golden device and testing again (deregister it from the golden device after testing). Register swap component to customer component.
Check of component with fault description of customer
Register component to golden device. Try to reconstruct the fault using the description of the customer. Check the batteries (handset) or the AC-adapter (base station). Find out whether the customer has programmed something wrong by checking the procedures concerned. If that was not successful make an incoming test using the steps 1 (if mobile unit), 2, and 6 of the outgoing test. Deregister customer device from golden device after testing. 6.6 Check of component without fault description of customer
Register component to golden device. Check the batteries (handset) or the AC-adapter (base station). Make an incoming test. Deregister customer device from golden device after testing. 6.7 Repair of mobile unit Gigaset 3000 Classic and Comfort
Special equipment: Confidential Version 2.ICM D CC ST J. Junggebauer 12/00
Opening-tool Gigaset 3000 (modified pliers) with Battery-dummy:

6.7.1 Exploded view

Lower case shell

Info sticker

Contact spring Charger Contact spring
Earphone/ spring contact Keypad

Contact spring board

Upper case shell
6.7.2 Disassembling ESD regulations have to be followed ! Needed material: Opening-tool Gigaset 3000 and battery dummy Gigaset 3000
Insert battery dummy first to prevent that charger contact springs bend while dismantling. Insert opening tool in belt clip hole and press pliers together until snap hooks open. Hold the handset with the other hand as described in the picture and press case shells together.

Turn handset upside down and insert pliers in the 2. belt clip hole and press pliers together until snap hooks open. Hold the handset with the other hand as described in the picture and press case shells together. Make sure that the battery dummy is still in the battery compartment.
Insert pliers between the case shells near the display and press pliers together until remaining snap hooks open. Hold the handset with the other hand as described in the picture and press case shells slightly together. Make sure that the battery dummy is still in the battery compartment.
Turn handset upside down and do the same as described on the picture above.
Make sure that the battery dummy is still fixed and lift off lower case shell as described in the picture. Hold the board with the other hand while lifting the case shell. Make sure that you dont bend the battery contact springs!
Use pliers to take out the charger contact springs. Take out the board.
Disassembling of Display 3000 Classic (to change the cover): Cut the 2 studs that fix the display foil on the board and remove them carefully. Use tweezers to snap the 2 hooks on the top open. Then lift the display carefully until the snap hooks for the board open. Insert tweezers between one of the side hooks and the display cover and lift the cover. Disassembling of Display 3000 Comfort (to change the cover): This procedure is very simple. Insert tweezers between the 2 snap hooks on the top of the display and snap them open. Then lift off the display cover. 6.7.3 Assembling ESD regulations have to be followed ! Needed material: none Insert keypad and earphone in upper case shell. Insert board in upper case shell (note that earphone and keypad is fixed correctly). Fix charger contact springs in upper case shell. Close handset with lower case shell by pressing both case shells together with your hands. Pay attention on the battery contact springs on board. Make an optical inspection of the battery contact springs afterwards. Put in batteries and check spring tension. Switch the handset on to check correct function of battery contact springs.
Assembling of Display 3000 Classic/ Comfort (to change the cover): Remove dust on LCD with pressure air. Then carefully attach display cover until all hooks engaged.
6.7.4 Board Layout Gigaset 3000 Classic
6.7.5 Board Layout Gigaset 3000 Comfort
Information and Communication Products 6.7.6 Course of repair
Handset remains registered Reset

SET, 1, 8, OK, 0, 0, 0, 0, OK, 0, OK

device o. k.

device works properly ? no Open device

Incoming test

Use opening tool

Scrap device

Damage due to humidity ? no
white/ green depositions on soldering points often under display or beside microphone --> see chapter 5.7.7 mobile unit faulty due to humidity

Fuse faulty ?

Possible to switch on ? yes

no Level 3 - Rep.

use testhousing

yes insert new fuse

possible to charge ? yes no
are contact springs springy ? no
are contacts oxidized ? yes change them

SLRtest o. k. ? yes

insert new microphone no SLRtest o. k. ? yes

change them

function test after assembling

RLRtest o. k. ? yes

insert new earphone

does it ring ? yes

Display o. k. ?
yes use a new display cover keypad and springs yes no Level 3 - Rep.
always use a new housing display cover and keypad could be reused for personalized repair when o.k.
device works properly ? yes device is o. k.

outgoing test

Put device into Swap-Pool
Information and Communication Products 6.7.7 Mobile unit faulty due to humidity Pictures: Gigaset 1000S, 2000S and 2000C Note: Most humidity damages on the front side are beside the microphone, under the keypad (bottom portion) and regarding The Comfort handset under the display (lift it up). Look at all electronic components on the back side. Do not open the RFPart. Remaining flux on the component side could look similar to a humidity damage (white deposits) but it will disappear when heating it up with a hot air blower. Recommendation: When you are not sure whether deposit is humidity or flux, heat the area concerned with a hot air blower and scrap the unit only when deposit doesnt disappear. See photos in document humidity & Lightning.
6.7.8 No function Fault code: D 26 Affected unit: Gigaset 3000 Classic/ Comfort
Components: Fuse F2 (Classic)/ F1 (Comfort) (1A) Needed equipment: Multimeter Soldering iron Working material: Desolder wick Solder Diagnosis: Check the fuse with a multimeter. Repair by component exchange: If the fuse is faulty desolder it and clean solder pads with desoldering wick afterwards. Solder a new fuse. Test: Try to switch the device on.

6.7.9 Charging problems Fault code: D 3 Affected unit: Gigaset 3010 base station
Components: charger contact springs charging joints/ pads Needed equipment: Soldering iron Glass fibre pen Working material: Desolder wick Solder Diagnosis: The battery segment on the handset display doesnt start blinking when charging. Inspect the charging joints/ pads looking for small black holes on the surface. Repair by cleaning/ soldering joint/ pad and component exchange: Roughen the surface with a glass fibre pen. Solder the charging joints so that there is a thin deposit of new solder on the joints. Suck away surplus solder with desolder wick. Roughen the surface with a glass fibre pen. Use new contact springs. Test: Take a testhousing and put in new charger contact springs. Check if battery segment on display starts blinking when charging.
6.7.10 SLR (microphone-path faulty) Fault code: D 19 Affected unit: Components: Microphone Needed equipment: Soldering iron Working material: Desolder wick Solder Diagnosis: The diaphragm of the microphone is affected by humidity or nicotine with increasing age or the microphone could be electrically faulty. There will be a higher attenuation when measuring SLR (sending loudness rating). In most cases the microphone is defective. Repair by component exchange: Remove the microphone by desoldering the 2 solder joints. You can also heat up both pins simultaneously with a broad soldering iron tip and turn the board upside down, letting the microphone fall out. Clean pads with desoldering wick and replace it by a new component afterwards. Attention: Avoid excessive heat (2 seconds maximum)! Test: Put the repaired board in a testhousing. Make a sidetone check by blowing into the microphone and checking the volume of the noise on the earphone. If there is a telephone tester with acoustic testhead make a SLR-test and check whether the attenuation is o.k. Gigaset 3000 Classic/ Comfort
6.7.11 RLR (earphone-path faulty) Fault code: D 20 Affected unit: Components: Earphone Needed equipment: Multimeter Working material: none Diagnosis: The diaphragm of the earphone could be affected by deposits with increasing age. There will be a higher attenuation when measuring RLR (receiving loudness rating). In most cases the earphone is defective. If there is no noise audible on the earphone when making a sidetone check its also possible that the wire of the coil is cut off. Check the resistance of the coil with a multimeter. It must be about 150 ohms. If you measure a nearly infinitely high resistance, the wire may be cut off. Repair by component exchange: Use new earphone capsule. Test: Put the repaired board in a testhousing. Make a sidetone check by blowing into the microphone and checking the volume of the noise on the earphone. If there is a telephone tester with acoustic testhead make a RLR-test and check whether the attenuation is o.k. Gigaset 3000 Classic/ Comfort

Repair of basestation Gigaset 3010

6.8.1 Exploded view

Screws
Lower case shell Antenna Board Paging button

Charger contact springs

6.8.2 Disassembling ESD regulations have to be followed ! Needed material: suitable screw driver with cross recess Unscrew the 4 screws on the lower case shell. There is a snap hook near the antenna. So start lifting the case shell on the opposite side until the hook snaps open. Lift off lower case shell. Bend one of the 2 snap hooks that fix the board and lift it off.
6.8.3 Assembling ESD regulations have to be followed ! Needed material: suitable screw driver with cross recess Put paging key and charger contact springs into upper case shell. Insert board into upper case shell until it snaps into place. Attach the other case shell and close the device by screwing the 4 screws in the lower case shell. Make sure that the charging contact springs are fixed correctly.
6.8.4 Board Layout Gigaset 3010 (German version)

6.8.5 Course of repair

Only for SWAP
Press paging key on base station and hold down. Plug in AC- adapter. Hold key for appr. 25 s. Release paging key. The base station is now set to factory defaults (PIN = 0000).
Damage due to lightning stroke ? no
black soot or chipped components near the sockets --> see chapter base station faulty due to lightning stroke
If there are charging problems check charging contact pads and springs If faulty, repair and assemble the base station and check function. Was repair successful?
yes use a new paging key, antenna and springs If not yet happened, assemble the base station.

always use a new housing

New parts only for SWAP

Outgoing test

6.8.6 Charging problems Fault code: D 3 Affected unit: Gigaset 3010 base station
6.8.7 Base station faulty due to lightning stroke The pictures are taken from a Gigaset 2010 base station. Inspect the board with your eyes. The components on the photos have been damaged by lightning stroke. See photos in document humidity & Lightning.